Stacy Lewis v. Nancy Berryhill , 858 F.3d 858 ( 2017 )


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  •                                      PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 15-2473
    STACY L. LEWIS,
    Plaintiff-Appellant,
    v.
    NANCY A. BERRYHILL, ACTING COMMISSIONER, SOCIAL SECURITY
    ADMINISTRATION,
    Defendant-Appellee.
    Appeal from the United States District Court for the District of Maryland, at Baltimore.
    Stephanie A. Gallagher, Magistrate Judge. (1:14-cv-03694-SAG)
    Argued: January 24, 2017                                         Decided: June 2, 2017
    Before AGEE, KEENAN, and THACKER, Circuit Judges.
    Vacated and remanded with instructions by published opinion. Judge Agee wrote the
    opinion, in which Judge Keenan and Judge Thacker joined.
    ARGUED: Gregory Dolin, UNIVERSITY OF BALTIMORE SCHOOL OF LAW,
    Baltimore, Maryland, for Appellant.         Jay C. Hinsley, SOCIAL SECURITY
    ADMINISTRATION, Baltimore, Maryland, for Appellee. ON BRIEF: Meghan E. Ellis,
    Third Year Law Student, UNIVERSITY OF BALTIMORE SCHOOL OF LAW,
    Baltimore, Maryland, for Appellant. Rod J. Rosenstein, United States Attorney, OFFICE
    OF THE UNITED STATES ATTORNEY, Baltimore, Maryland; Aparna V. Srinivasan,
    Special Assistant United States Attorney, SOCIAL SECURITY ADMINISTRATION,
    Baltimore, Maryland, for Appellee.
    2
    AGEE, Circuit Judge:
    Stacy L. Lewis appeals the district court’s decision upholding the Social Security
    Administration’s denial of her application for disability insurance benefits and
    supplemental security income. Because the administrative law judge (“ALJ”) did not give
    appropriate weight to the opinions of Lewis’ treating physicians and failed to adequately
    explain his decision to deny her benefits, we vacate the judgment of the district court and
    remand for further proceedings.
    I.
    On October 4, 2010, Lewis filed applications for disability insurance benefits and
    supplemental security income with the Acting Social Security Commissioner (the
    “Commissioner”), alleging a disability beginning on March 9, 2009, due to obesity,
    degenerative disc disease, degenerative joint disease/thoracic outlet syndrome, diabetes
    mellitus, lupus, and depression with complaints of anxiety. Because the Commissioner
    denied Lewis’ initial application and request for reconsideration, Lewis requested a hearing
    before an ALJ. The hearing was granted, but the ALJ denied Lewis’ applications. Lewis
    then requested review by the Appeals Council, which was denied. At that point, the ALJ’s
    decision became the final decision of the Commissioner.
    Subsequently, Lewis filed a complaint in district court against the Commissioner
    pursuant to 
    42 U.S.C. § 405
    (g). Considering the parties’ cross-motions for summary
    3
    judgment, a United States magistrate judge 1 issued a letter opinion observing that “Ms.
    Lewis is correct that, if the ALJ had credited her testimony, he likely would have concluded
    that she is unable to work.” J.A. 15. Nevertheless, the magistrate judge ultimately denied
    Lewis’ motion, granted the Commissioner’s motion, and affirmed the Commissioner’s
    final decision denying benefits.
    Lewis timely appealed, and this Court has jurisdiction pursuant to 
    28 U.S.C. § 1291
    and 
    42 U.S.C. § 405
    (g).
    A.
    To provide context for our consideration of this case, we begin with an overview of
    the sequential evaluation that ALJs must follow when making disability determinations.
    The relevant Social Security Administration regulations set forth a comprehensive five-
    step process:
    [T]he ALJ asks at step one whether the claimant has been working; at step
    two, whether the claimant’s medical impairments meet the regulations’
    severity and duration requirements; at step three, whether the medical
    impairments meet or equal an impairment listed in the regulations; at step
    four, whether the claimant can perform her past work given the limitations
    caused by her medical impairments; and at step five, whether the claimant
    can perform other work.
    Mascio v. Colvin, 
    780 F.3d 632
    , 634 (4th Cir. 2015); see also 
    20 C.F.R. §§ 404.1520
    (a)(4),
    416.920(a)(4). The claimant bears the burden to make the requisite showing during the
    first four steps. Monroe v. Colvin, 
    826 F.3d 176
    , 179–80. (4th Cir. 2016). If the claimant
    1
    The parties consented to trial by a magistrate judge. See generally Fed. R. Civ. P.
    73.
    4
    fails to carry that burden at any step, she is determined not to be disabled. If the claimant
    does meet her burden of proof, the burden then shifts to the Commissioner at step five. 
    Id. at 180
    . The Commissioner does not contest that Lewis met her burden as to steps one and
    two, so we focus on steps three through five as those are most relevant to the issues before
    us.
    If the claimant fails to demonstrate she has a disability that meets or medically
    equals a listed impairment at step three, the ALJ must assess the claimant’s residual
    functional capacity (“RFC”) before proceeding to step four, which is “the most [the
    claimant] can still do despite [her physical and mental] limitations [that affect h[er] ability
    to work].” 
    20 C.F.R. §§ 404.1545
    (a)(1), 416.945(a)(1). That determination requires the
    ALJ to “first identify the individual’s functional limitations or restrictions and assess his
    or her work-related abilities on a function-by-function basis, including the functions listed
    in the regulations.” Mascio, 780 F.3d at 636 (internal quotations omitted); see also SSR
    96-8p, 
    1996 WL 374184
    , at *1 (July 2, 1996). Once the function-by-function analysis is
    complete, an ALJ may define the claimant’s RFC “in terms of the exertional levels of work,
    sedentary, light, medium, heavy, and very heavy.” SSR 96-8p, 
    1996 WL 374184
    , at *1.
    See generally 
    20 C.F.R. §§ 404.1567
    , 416.967 (defining “sedentary, light, medium, heavy,
    and very heavy” exertional requirements of work).
    When assessing the claimant’s RFC, the ALJ must examine “all of [the claimant’s]
    medically determinable impairments of which [the ALJ is] aware,” 
    20 C.F.R. §§ 404.1525
    (a)(2), 416.925(a)(2), “including those not labeled severe at step two.” Mascio,
    780 F.3d at 635. In addition, he must “consider all [the claimant’s] symptoms, including
    5
    pain, and the extent to which [her] symptoms can reasonably be accepted as consistent with
    the objective medical evidence and other evidence,” 
    20 C.F.R. §§ 404.1529
    (a), 416.929(a).
    “When the medical signs or laboratory findings show that [the claimant has] a medically
    determinable impairment(s) that could reasonably be expected to produce [her] symptoms,
    such as pain, [the ALJ] must then evaluate the intensity and persistence of [the claimant’s]
    symptoms so that [the ALJ] can determine how [her] symptoms limit [her] capacity for
    work.” 
    20 C.F.R. §§ 404.1529
    (c)(1), 416.929(c)(1).
    After assessing the claimant’s RFC, the ALJ continues with the fourth step, where
    the claimant must establish she is unable to perform past work. Mascio, 780 F.3d at 635.
    If she meets her burden as to past work, the ALJ proceeds to step five.
    “At step five, the burden shifts to the Commissioner to prove, by a preponderance
    of the evidence, that the claimant can perform other work that ‘exists in significant numbers
    in the national economy,’ considering the claimant’s residual functional capacity, age,
    education, and work experience.”          Id. (quoting 
    20 C.F.R. §§ 416.920
    (a)(4)(v),
    416.960(c)(2), 416.1429). “The Commissioner typically offers this evidence through the
    testimony of a vocational expert responding to a hypothetical that incorporates the
    claimant's limitations.” 
    Id.
     If the Commissioner meets this burden, the claimant is deemed
    not disabled and her benefits application is denied. 
    Id.
    B.
    Following this regulatory assignment of the burden of proof and evidentiary
    standards, we summarize the evidence before the ALJ as it relates to this appeal, including
    6
    testimony and medical records, and then describe the ALJ’s reasoning in denying Lewis
    benefits.
    At the time of the ALJ hearing on August 22, 2013, Lewis was 38 years old. She
    testified that she has a B.S. in criminal justice and an employment history that included
    residential counselor at Maryland Sherriff’s Youth Ranch, deli worker, and store clerk.
    She reported that she stopped working as a residential counselor on March 9, 2009, when
    she was slated to be switched to an afternoon shift that would have exacerbated her
    diabetes. She claims she has been unable to work since then because of her combined
    medical impairments.
    Lewis reports a myriad of severe medical impairments, which include insulin-
    dependent diabetes, with no neuropathy or end-organ failure, as well as lupus for which
    she takes prednisone as she experiences symptom flares, though it has been in remission
    since August 2012. She has a bulge on one of her lumbar disks, which causes her to walk
    with a limp at times and to experience tingling and numbing down the back of her left leg.
    In addition, Lewis has autoimmune anemia, which is generally under control. She further
    experiences non-exertional pain in her left arm from thoracic outlet syndrome that causes
    her left hand to have tremors and to go numb. Lewis describes the pain as “stabbing,
    burning, tingling pain” and “throbbing pain” in her back, as well as pain that is “constant
    in [her] arm,” and prevents her from sleeping at night. A.R. 56. She also has mental
    impairments, including depression and anxiety, for which she takes medication.
    These severe medical impairments significantly limit her ability to do basic work
    activities. Lewis stated she can lift approximately five pounds with her left hand and fifteen
    7
    to twenty pounds with her right, but can sit for no more than thirty minutes before
    experiencing pain in her shoulder and the back of her neck. She has a driver’s license and
    her own car, which she “can drive short distances, about five to 10 miles” at least five times
    per week, but she can only go grocery shopping with assistance. A.R. 52.
    In addition to Lewis’ testimony, the ALJ called a vocational expert (“VE”) to testify
    at the administrative hearing. In questioning the VE, the ALJ described a hypothetical
    individual possessing the same limitations as Lewis.          The VE testified that such a
    hypothetical person could not perform any of Lewis’ past relevant work. However, the VE
    testified that there were jobs in the national economy that such a person could perform and
    specifically identified jobs of call-out operator, surveillance monitor, and charge account
    clerk.
    When questioned by Lewis’ attorney, the VE testified that if the hypothetical person
    needed to walk away from her work station and be off task for more than ten percent of the
    time then she would not be able to maintain employment. The ALJ then inquired as to
    whether a hypothetical person could maintain employment if they had Lewis’ ailments and
    must rest ten minutes every two hours. The VE stated that under those circumstances the
    hypothetical individual would not be able to maintain employment.
    C.
    In addition to the testimonial evidence, the administrative record contains medical
    records from several of Lewis’ treating physicians, including Dr. Shahid Mahmood, who
    has treated Lewis since 2009. Dr. Mahmood’s medical opinion noted that Lewis could sit
    for up to two hours and stand/walk for three hours in a normal competitive work
    8
    environment. He further opined that she can rarely lift ten pounds, that her condition
    impairs her ability to keep her neck in a constant position, that she cannot push/pull, can
    tolerate only low stress work, and would need to be absent from work three times per
    month. Dr. Mahmood further stated that the diagnosis and prognosis of Lewis’ pain is
    unknown, that she reports her pain as ten out of ten, and that she is not a malingerer. Dr.
    Mahmood also noted that she was taking medications that included Lidoderm Patches,
    Fentanyl Patches, and Oxycodone. 2
    Evidence from Lewis’ treating rheumatologist, Dr. Ashok Jacob, is also in the
    administrative record. Dr. Jacob noted Lewis has bilateral arthritis in her hands, wrists,
    and shoulders; pericarditis; pleuritic, hemolytic anemia/leukopenia; and systemic lupus.
    He noted she can sit for two hours and stand/walk for up to one hour in a competitive work
    environment, and she can occasionally lift or carry up to five pounds, but she experiences
    constant pain that interferes with her attention and concentration. He further stated that
    she is incapable of performing even low stress jobs, as “stress increases frequency of
    flares.” A.R. 924. Dr. Jacob noted Lewis would need to be absent from work more than
    three times per month, but is not a malingerer, and she “will experience severe pain,
    swelling, stiffness and fatigue throughout her body making daily functions very difficult
    for the rest of her lifetime.” A.R. 925.
    2
    Lewis also underwent numerous tests including X-Rays, MRIs, EMGs in an
    attempt to identify the cause of her pain. Although these diagnostic procedures did not
    conclusively establish the cause of her upper extremity pain, none of those tests proved to
    be normal.
    9
    Lewis underwent additional examinations with State agency medical and
    psychological consultants, who concluded that she was limited to light work activity with
    postural, manipulative, environmental, and mental restrictions.
    D.
    The ALJ’s decision was issued in August 2013 and determined that Lewis was not
    disabled during the relevant period. The ALJ found that Lewis met her burden at step one
    to show she had not been working since the onset of the disability. At step two, he found
    that Lewis had the following severe, medically determinable impairments: obesity,
    degenerative disc disease, degenerative joint disease/thoracic outlet syndrome, diabetes
    mellitus, lupus, and depression with complaints of anxiety.
    At step three, the ALJ determined that none of Lewis’ impairments, alone or in
    combination, met or medically equaled any of the listed impairments. The ALJ then
    assessed Lewis’ RFC and determined she could perform “light work,” except that—
    [T]he claimant can lift 10 pounds frequently and 20 occasionally with her
    dominant right upper extremity, but she can lift five pounds frequently and
    10 occasionally with her non-dominant left upper extremity. The claimant
    can push and pull with her bilateral upper extremities five pounds frequently
    and 10 occasionally. The claimant is limited to jobs with no overhead work
    with her left arm, and her reaching ability with left arm, both laterally and in
    front, is limited to occasionally. Furthermore, she is limited to no more than
    occasional fine and gross dexterity with the left arm and hand. Ms. Lewis is
    limited to work in an inside environment without excessive heat, cold, or
    humidity. She requires jobs that allow her to change positions once per hour.
    Finally, Ms. Lewis is limited to simple routine tasks, with positions that allow
    her to be off task about 5% of the time, rest for 10 minutes every two hours,
    and miss eight days of work per year.
    
    10 A.R. 23
    . This assessment conflicted with Lewis’ testimony regarding her symptoms and
    resulting functional limitations.    While the ALJ found Lewis’ claimed symptoms
    reasonably could be expected to be caused by her impairments, the ALJ nevertheless
    determined that Lewis’ “statements concerning the intensity, persistence and limiting
    effects of these symptoms are not entirely credible” because “[the] objective findings of
    the claimant’s treating and examining sources do not support the severity of assessed
    restrictions that Ms. Lewis has alleged.” A.R. 25, 28.
    The ALJ’s analysis regarding Lewis’ chronic pain in her upper left extremity bears
    particular relevance to the issues on appeal. As to that impairment, the ALJ stated:
    [T]he medical evidence documents the claimant’s long history of shoulder
    and upper extremity pain. Ms. Lewis has undergone several surgical
    procedures in the course of her treatment regimen including a carpal tunnel
    release, left de Quervain tenosynovitis release, and decompression of the left
    ulnar nerve at the cubital tunnel. In late 2011, the claimant underwent several
    procedures to treat thoracic outlet syndrome, including a left first rib
    resection. In early 2012, she was diagnosed with lupus and prescribed anti-
    inflammatory medications to control the acute symptoms. However, the
    record reflects that the claimant recovered from her procedures without
    incident or acute complication. The claimant testified that her lupus has been
    in remission since August of 2012. Follow-up physical examinations noted
    ongoing complaints of pain; however, there was 5/5 muscle strength in all
    major muscle groups, normal sensation and reflexes, and no evidence of
    acute range of motion irregularities.
    ***
    The State agency consultants concluded that the claimant is limited to light
    work activity with postural, manipulative, environmental, and mental
    restrictions. The undersigned gives these opinions limited weight, because
    the longitudinal record supports additional exertional and non-exertional
    restrictions.
    ***
    [The ALJ then summarized the findings of Dr. Mahmood and Dr. Jacob
    described above.] The undersigned gives these opinions partial weight,
    11
    because the severity of assessed exertional and non-exertional limitations is
    not entirely consistent with the longitudinal conservative treatment record,
    the documented clinical and examination findings, and Ms. Lewis’ stated
    ongoing capabilities.
    A.R. 28–29.     With regard to the functional limits resulting from Lewis’ obesity,
    degenerative disc disease, diabetes mellitus, lupus, and depression/anxiety, the ALJ found
    that they were consistent with her RFC.
    At step four, taking into account Lewis’ RFC, the ALJ determined she was unable
    to perform her past work. However, relying on the testimony of the VE, the ALJ found
    that jobs did exist in the national economy for a person with Lewis’ age, education, work
    experience, and RFC. Accordingly, the ALJ concluded that Lewis was not disabled and
    denied her application for benefits.
    II.
    Section 405(g) of Title 42 of the United States Code provides judicial review of the
    Social Security Commissioner’s denial of social security benefits. When examining a
    disability determination, a reviewing court is required to uphold the determination when
    an ALJ has applied correct legal standards and the ALJ’s factual findings are supported by
    substantial evidence. 
    42 U.S.C. § 405
    (g); Bird v. Comm'r of Soc. Sec. Admin., 
    699 F.3d 337
    , 340 (4th Cir. 2012).
    On appeal, Lewis contends the ALJ failed to satisfactorily explain his decision not
    to credit her subjective complaints of chronic, non-exertional pain in her upper left
    extremity. Disputes over the role of subjective evidence in proving pain are nothing new.
    12
    “This circuit has battled the [Commissioner] for many years over how to evaluate a
    disability claimant's subjective complaints of pain.” Mickles v. Shalala, 
    29 F.3d 918
    , 919
    (4th Cir. 1994) (Hall, J., concurring). Under the regulations implementing the Social
    Security Act, an ALJ follows a two-step analysis when considering a claimant’s subjective
    statements about impairments and symptoms. 
    20 C.F.R. §§ 404.1529
    (b)–(c), 416.929(b)–
    (c). First, the ALJ looks for objective medical evidence showing a condition that could
    reasonably produce the alleged symptoms. 
    Id.
     §§ 404.1529(b), 416.929(b). Second, the
    ALJ must evaluate the intensity, persistence, and limiting effects of the claimant’s
    symptoms to determine the extent to which they limit the claimant’s ability to perform
    basic work activities. Id. §§ 404.1529(c), 416.929(c). The second determination requires
    the ALJ to assess the credibility of the claimant’s statements about symptoms and their
    functional effects. Id. §§ 404.1529(c)(4), 416.929(c)(4).
    The parties agree that the ALJ properly found that Lewis met the requirements of
    the first step in the analysis, i.e. that Lewis’ medically determinable impairments “could
    reasonably be expected to produce the pain or other symptoms alleged.”                 Id.
    §§ 404.1529(b), 416.929(b). They diverge, however, as to the second step of the analysis.
    Lewis contends the ALJ erred at the second step when it concluded her “statements
    concerning the intensity, persistence, and limiting effects of these symptoms [we]re not
    entirely credible.” A.R. 25. Lewis urges us to find the ALJ’s conclusion on the second
    prong of the analysis was error because it misapprehended the objective medical evidence,
    failed to give appropriate weight to the medical opinions of her treating physicians,
    improperly concluded that her course of treatment was “conservative,” and improperly
    13
    assessed her ability to perform limited household chores as evidence of non-impairment.
    We address these arguments in turn.
    A.
    First, Lewis contends the ALJ improperly discounted her subjective evidence of
    pain based solely on the lack of objective evidence of pain intensity. According to the
    regulations, the ALJ “will not reject your statements about the intensity and persistence of
    your pain or other symptoms or about the effect your symptoms have on your ability to
    work solely because the available objective medical evidence does not substantiate your
    statements.”   
    20 C.F.R. §§ 404.1529
    (c)(2), 416.929(c)(2).        Thus, Lewis’ subjective
    evidence of pain intensity cannot be discounted solely based on objective medical findings.
    See 
    id.
     §§ 404.1529(c)(2), 416.929(c)(2).
    Moreover, the ALJ failed to explain in his decision what statements by Lewis
    undercut her subjective evidence of pain intensity as limiting her functional capacity. See
    Radford v. Colvin, 
    734 F.3d 288
    , 295 (4th Cir. 2013) (“A necessary predicate to engaging
    in substantial evidence review is a record of the basis for the ALJ’s ruling,” including “a
    discussion of which evidence the ALJ found credible and why, and specific application of
    the pertinent legal requirements to the record evidence.”); see also SSR 96-8p, 
    1996 WL 374184
    , at *7 (explaining that the residual functional capacity “assessment must include a
    narrative discussion describing how the evidence supports each conclusion, citing specific
    medical facts (e.g., laboratory findings) and nonmedical evidence (e.g., daily activities,
    observations).”). Accordingly, we find the ALJ’s determination that objective medical
    14
    evidence was required to support Lewis’ evidence of pain intensity improperly increased
    her burden of proof. See 
    20 C.F.R. §§ 404.1529
    (c)(2), 416.929(c)(2).
    B.
    We turn next to Lewis’ argument that the ALJ improperly discredited the opinions
    of her treating physicians, which Lewis maintains corroborate her subjective complaints of
    pain.
    Pursuant to the regulations:
    Because symptoms, such as pain, are subjective and difficult to quantify, any
    symptom-related functional limitations and restrictions that your medical
    sources or nonmedical sources report, which can reasonably be accepted as
    consistent with the objective medical evidence and other evidence, will be
    taken into account as explained in [
    20 C.F.R. § 404.1529
    (c)(4) and §
    416.929(c)(4)] in reaching a conclusion as to whether you are disabled.
    Id. §§ 404.1529(c)(3), 916.929(c)(3).        And treating physicians are given “more
    weight . . . since these sources are likely to be the medical professionals most able to
    provide a detailed, longitudinal picture of your medical impairment(s) and may bring a
    unique perspective to the medical evidence that cannot be obtained from the objective
    medical findings alone[.]” Id. §§ 404.1527(c)(2), 416.927(c)(2). “When the treating
    source has seen you a number of times and long enough to have obtained a longitudinal
    picture of your impairment, we will give the medical source’s medical opinion more weight
    than we would give it if it were from a nontreating source.” Id. §§ 404.1527(c)(2)(i),
    416.927(c)(2)(i). Accordingly, the ALJ is required to give “controlling weight” to opinions
    proffered by a claimant’s treating physicians so long as the opinion is “well-supported by
    medically acceptable clinical and laboratory diagnostic techniques and is not inconsistent
    15
    with the other substantial evidence in [the claimant’s] case record[.]”                   Id.
    §§ 404.1527(c)(2), 416.927(c)(2).
    Lewis provided medical records containing opinions from two of her treating
    physicians, including her treating rheumatologist, Dr. Jacob. He opined that Lewis’ pain
    constantly interfered with attention and concentration, she was precluded from lifting more
    than five pounds of weight and was incapable of even low stress jobs. Indeed, Dr. Jacob
    noted in Lewis’ medical chart that she “will experience severe pain, swelling, stiffness, and
    fatigue throughout her entire body making daily functions very difficult for the rest of her
    lifetime.” A.R. 925. The ALJ gave short shrift to Dr. Jacob’s opinion, but also discounted
    the opinion of Lewis’ primary treating physician, Dr. Mahmood, who treated Lewis for
    four years essentially on a bi-weekly basis. Dr. Mahmood opined that Lewis cannot sit for
    more than two hours, stand/walk for more than three hours, and has significant limitations
    in tasks such as handling, reaching, fingering, lifting, and keeping her neck in a constant
    position. He marked her pain as seven of ten on a ten point scale.
    The ALJ failed to adequately explain why he failed to give the opinions of Lewis’
    treating physicians “controlling weight” under 
    20 C.F.R. § 404.1527
    (c)(2) and
    § 416.927(c)(2).   In contrast to Lewis’ well-documented medical history, the ALJ’s
    rejection of Lewis’ treating physician sources is perfunctory. The ALJ points to nothing
    in the record indicating that any non-treating sources disputed that the medical opinions of
    Drs. Jacob and Mahmood were not “well-supported by medically acceptable clinical and
    laboratory diagnostic techniques.” 
    20 C.F.R. §§ 404.1527
    (c)(2), 416.927(c)(2). Indeed,
    the ALJ’s analysis spans only four lines and overlooks critical aspects of Lewis’ medical
    16
    treatment history. For instance, the ALJ fails to note that neither of Lewis’ treating
    physicians suspected her of exaggerating her symptoms and that she endured various
    adjustments to her medications as they lost effectiveness over time (without any evidence
    of drug-seeking behavior). The ALJ’s cursory analysis overlooks Dr. Jacob’s and Dr.
    Mahmood’s consistent medical conclusions about Lewis’ limited abilities to stand, sit, lift,
    grip, or perform other manual tasks. Accordingly, the ALJ’s analysis has impermissible
    gaps when describing the opinions of Lewis’ treating physician and her overarching
    medical history.
    Furthermore, the opinions of outside physicians hired to evaluate Lewis’ medical
    records bolster the opinions of the treating physicians, yet the ALJ ignored their
    conclusions. Those non-treating sources concluded that Lewis’ “statements about the
    intensity, persistence, and functionally limiting effects of [the] symptoms” were
    “substantiated by the objective medical evidence alone.” A.R. 74. Indeed, all of the
    medical professionals who examined Lewis provided opinions consistent with her treating
    physicians that Lewis suffers from “significant, persistent, and very debilitating pain in her
    neck and upper extremity.” E.g., A.R. 604.
    To the extent the ALJ suggests Lewis is malingering, that conclusion is directly
    contradicted by the record. Both of Lewis’ treating physicians (Dr. Mahmood and Dr.
    Jacobs) opined that there was no suggestion of malingering or exaggeration of pain.
    Further, the Commissioner’s own medical expert specifically noted that Lewis’
    “[c]redibility is full.” A.R. 90. And Lewis’ subjective reports of pain are consistent
    throughout the record—she reports on numerous medical reports severe pain at a ten out
    17
    of ten level that is disabling. In short, the ALJ inappropriately substituted a subjective
    decision for that of the overwhelming medical evidence in this case by opining that Lewis
    over-reported her pain. The ALJ offered no record evidence supporting that conclusion.
    Our examination of the record makes clear that the ALJ’s conclusions do not fully account
    for the characteristics of Lewis’ ailments and symptoms regarding pain. 3
    In sum, the ALJ erred by failing to appreciate the consistent prognosis of Lewis’
    treating physicians in contravention of the mandate that “controlling weight” be accorded
    to such opinions. See 
    20 C.F.R. §§ 404.1527
    (c)(2), 416.927(c)(2). The ALJ’s failure to
    “build an accurate and logical bridge from the evidence to his conclusion” constitutes
    reversible error. Monroe, 826 F.3d at 189; accord id. at 191 (rejecting cursory analysis of
    the ALJ as to whether there existed objective evidence of medical impairment that
    precluded “meaningful substantial-evidence review”).
    C.
    Turning to Lewis’ third argument, she maintains the ALJ mischaracterized her
    treatment record as “conservative.” We agree the ALJ’s determination in this regard is
    difficult to reconcile with the record. Lewis has a documented and exhaustive medical
    history, which includes degenerative changes in her spine, a sclerotic lesion centered in the
    3
    The ALJ points to Lewis’ ability to perform incremental activities interrupted by periods
    of rest, such as “driv[ing] short distances of up to 30 miles, shop for groceries with the
    assistance of her mother or roommate, handle her finances, and watch television.” A.R.
    24–25. The ALJ’s conclusion that Lewis’ activities demonstrate she is capable of work is
    unsupported by the record. See Reddick v. Chater, 
    157 F.3d 715
    , 722 (9th Cir. 1998)
    (“[D]isability claimants should not be penalized for attempting to lead normal lives in the
    face of their limitations.”).
    18
    left humeral metadiaphysis, lupus with corresponding symptoms, spinal stenosis, and
    injury to her brachial plexus and corresponding nerve damage. Dr. Jacob’s assessment of
    Lewis’ functional impairment, along with Lewis’ subjective complaints of pain, are
    consistent with Lewis’ numerous ailments.
    Lewis’ multiple medical conditions require her to take powerful analgesics,
    including Fentanyl and Oxycodone. Furthermore, Lewis endured multiple surgeries, one
    of which required removal of her first left rib to alleviate pain. Before those surgeries,
    Lewis underwent a lumbar epidural injection, two supraspinatus nerve blocks, and a
    radiofrequency ablation of her supraspinatus nerve. In light of the extensive treatment
    Lewis received for her various conditions, the ALJ’s designation of Lewis’ course of
    treatment as “conservative” amounts to improperly “playing doctor” in contravention of
    the requirements of applicable regulations. 
    20 C.F.R. §§ 404.1529
    , 416.929; Hill v. Colvin,
    
    807 F.3d 862
    , 868 (7th Cir. 2015) (“The ALJ’s conclusion is not supported by any medical
    evidence in the record; it amounts to the ALJ improperly ‘playing doctor.”).
    D.
    As for the Commissioner’s arguments, she hones in on two “objective” findings that
    purportedly support the ALJ’s conclusion. First, she focuses on the MRI and EMG studies
    that, although not “normal,” did not show substantial abnormalities.           Second, the
    Commissioner cites to several examinations which “demonstrated normal muscle tone,
    normal gait with no deviation or assistive devices; and 5/5 muscle strength testing in all
    major muscle groups of upper and lower extremities[.]” Resp. Br. 35. These medical
    19
    records “reflect[] the breadth of evidence considered and discussed by the ALJ,” according
    to the Commissioner. Resp. Br. 35. We are not persuaded.
    “An ALJ has the obligation to consider all relevant medical evidence and cannot
    simply cherrypick facts that support a finding of nondisability while ignoring evidence that
    points to a disability finding.” Denton v. Astrue, 
    596 F.3d 419
    , 425 (7th Cir. 2010). In the
    same medical records containing the “normal” findings relied upon by the ALJ, the
    physician also noted that Lewis presented with “stabbing, burning throbbing and tingling,
    constant pain that increases with elevating the hand above the shoulder and decreases by
    rest. . . . [n]eck pain is really bothering her today,” A.R. 936; that a left shoulder MRI
    “showed scelerotic [sic] lesion,” A.R. 939; and that Lewis indicated “left shoulder pain
    with marked discomfort on [range of motion] . . . with pain on shoulder abduction and
    extension of arm,” A.R. 939. And Lewis was given a steroid injection into her shoulder
    at the conclusion of the appointment.
    Furthermore, the ALJ did not indicate how the results he cited were relevant to the
    functional limitations Lewis suffered as a result of her chronic, non-exertional pain in her
    left shoulder. See Monroe, 826 F.3d at 190 (“In citing ‘normal’ results from pulmonary
    and respiratory tests and an EEG, the ALJ did not explain why he believed these results
    had any relevance to the question of what symptoms Monroe suffered from narcolepsy.”).
    The ALJ does not explain, for instance, how Lewis’ normal gait bears any nexus to her
    complaint of chronic shoulder pain.
    Lastly, the Commissioner relies on our decision in Gross v. Heckler, 
    785 F.2d 1163
    (4th Cir. 1986), in which we stated “subjective evidence of pain cannot take precedence
    20
    over objective medical evidence or the lack thereof.” 
    Id. at 1166
    . In that case, however,
    the claimant complained of chest pain without any medically acceptable evidence
    demonstrating an “anatomical, physiological, or psychological abnormalit[y]” that could
    cause such pain. 
    Id.
     Lewis’ circumstances are quite different from those of the claimant
    in Gross. In contrast to the claimant in Gross, the ALJ here did find that Lewis’ pain does
    “result from anatomical, physiological, or psychological abnormalities which are
    demonstrable by medically acceptable clinical and laboratory diagnostic techniques.” 
    Id.
    Lewis does not argue her subjective claims of the existence of pain take precedence over
    objective medical evidence, but rather that she not be required to meet an additional burden
    of proffering objective evidence of the intensity of her pain. See Hines v. Barnhart, 
    453 F.3d 559
    , 565 (4th Cir. 2006) (“Having met his threshold obligation of showing by
    objective medical evidence a condition reasonably likely to cause the pain claimed, [the
    claimant] was entitled to rely exclusively on subjective evidence to prove the second part
    of the test, i.e., that his pain is so continuous and/or so severe that it prevents him from
    working a full eight hour day.” (footnote omitted)).
    ***
    In conclusion, we do not reflexively rubber-stamp an ALJ’s findings. See 
    id. at 566
    (“The deference accorded an ALJ’s findings of fact does not mean that we credit even those
    findings contradicted by undisputed evidence.”). The ALJ’s decision applied an improper
    legal standard to discredit Lewis’ evidence of pain intensity and the opinions of her treating
    physicians. Further, the ALJ failed to adequately explain the reasons for denying Lewis
    benefits given her extensive medical history, thus precluding our ability to undertake the
    21
    “meaningful review” with which we are tasked on appeal. Radford, 734 F.3d at 296. Given
    the complexity of the record, we decline to apply these principles in the first instance and
    remand accordingly. See id.
    III.
    For the reasons set forth, the judgment is vacated and this case is remanded with
    instructions that the district court remand the case for further proceedings before the
    agency.
    VACATED AND REMANDED
    WITH INSTRUCTIONS
    22