Interstate Fire & Casualty Co. v. Dimensions Assurance Ltd. , 843 F.3d 133 ( 2016 )


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  •                                 PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 15-1801
    INTERSTATE FIRE AND CASUALTY COMPANY,
    Plaintiff - Appellant,
    v.
    DIMENSIONS ASSURANCE LTD.,
    Defendant - Appellee.
    Appeal from the United States District Court for the District of
    Maryland, at Greenbelt.      George J. Hazel, District Judge.
    (8:13-cv-03908-GJH)
    Argued:   September 23, 2016                 Decided:   December 6, 2016
    Before TRAXLER, SHEDD, and FLOYD, Circuit Judges.
    Vacated and remanded by published opinion. Judge Traxler wrote
    the opinion, in which Judge Shedd and Judge Floyd joined.
    ARGUED: Paulette Steffes Sarp, HINSHAW & CULBERTSON LLP,
    Minneapolis,  Minnesota,   for  Appellant.      Robert  Lawrence
    Ferguson, Jr., FERGUSON, SCHETELICH & BALLEW, P.A., Baltimore,
    Maryland, for Appellee.   ON BRIEF: Suzanne L. Jones, HINSHAW &
    CULBERTSON LLP, Minneapolis, Minnesota; Robert C. Morgan,
    MORGAN, CARLO, DOWNS & EVERTON, P.A., Hunt Valley, Maryland, for
    Appellant.
    TRAXLER, Circuit Judge:
    The question in this insurance coverage dispute is whether
    a nurse employed by a staffing agency and assigned to work at a
    hospital qualifies as an “employee” of the hospital under the
    hospital’s insurance policy.               The district court answered that
    question in the negative and granted summary judgment to the
    hospital’s insurer.          For the reasons set forth below, we vacate
    the district court’s order and remand for further proceedings.
    I.
    A.
    Favorite     Healthcare            Staffing         (the     “Agency”)        is    an
    employment agency that provides nurses and other health care
    professionals to Laurel Regional Hospital (the “Hospital”).                              The
    contract   between     the    Agency       and      the    Hospital       (the    “Staffing
    Agreement”)      states      that        the       Agency-provided          practitioners
    assigned to the Hospital are the employees of the Agency, not
    the Hospital.
    Under the Staffing Agreement, the Hospital is responsible
    for   “orient[ing]        [Agency         practitioners]            to      [their]      job
    description   responsibilities             and      all   policies        and    procedures
    necessary to meet [Hospital] performance standards.”                              J.A. 25.
    The Hospital has the right under the Agreement to “float” Agency
    practitioners     to   areas        to    which       they       were    not     originally
    assigned   and    to   immediately             terminate     any        practitioner     who
    2
    refuses to float.            The Agreement also gives the Hospital the
    right to “dismiss any Practitioner at any time if [the Hospital]
    determines that a Practitioner is unsatisfactory.”                               J.A. 28.
    As        established      through           discovery,           no     Agency        staff
    supervises the practitioners on site at the Hospital or provides
    medical-care instructions to the practitioners.                                  The Hospital
    dictates the type of care to be provided to patients by Agency
    practitioners;        whether        Agency        practitioners            or     direct-hire
    employees are involved, the Hospital expects the same level of
    care to be provided to patients.                         If an Agency practitioner
    refuses to comply with Hospital directions, the Hospital may
    immediately terminate the practitioner.
    B.
    Appellant        Interstate      Fire        and    Casualty       Company      issued     a
    professional       liability     insurance          policy        to    the       Agency    that
    covered doctors and nurses who were employed by the Agency and
    placed    by    the   Agency    to    work    at        various    medical         facilities.
    Appellee Dimensions Assurance Ltd., an insurance company wholly
    owned by the company that owns the Hospital, issued the Hospital
    the liability insurance policy (the “Policy”) at issue in this
    case.
    The Policy provides coverage to the Hospital and to other
    persons    or    entities      who    meet        its    definitions          of    “protected
    person.”       The Policy consists of three main parts, one providing
    3
    coverage for “General Liability,” another providing coverage for
    “Hospital     Professional      Liability,”          and    another     providing
    coverage for “Group Physicians Professional Liability.”                         J.A.
    105-06.
    The professional-liability section of the Policy includes
    multiple categories of persons and entities in its definition of
    “protected     person,”      including          certain    administrators       and
    committee    and    board   members.       In    a   provision    titled   “Worker
    Protection,” this section of the Policy provides that
    [The   Hospital’s]    present   and    former   employees,
    students    and   authorized    volunteer    workers    are
    protected persons while working or when they did work
    for you within the scope of their duties.            Unless
    added   by   amendment   to   this   Agreement,   interns,
    externs, residents, or dental, osteopathic or medical
    doctors    are   not   named    protected    persons    for
    professional injury, even if they are your employees,
    students or authorized volunteer workers.
    J.A. 134 (emphasis added).
    Under    the    general-liability          portion    of   the   Policy,   the
    “Worker Protection” clause extends “protected person” status to
    certain Hospital workers:
    [The   Hospital’s]   present  and   former   employees,
    students   and   authorized   volunteer   workers   are
    protected persons while working, or when they did work
    for you within the scope of their duties.       Persons
    working for you on a per diem, agency or contract
    basis are not protected persons.
    4
    J.A.     119    (emphasis       added).            The    Policy    does     not     define
    “employee,” nor does it incorporate or otherwise refer to the
    Staffing Agreement between the Agency and the Hospital.
    C.
    In 2012, a former patient brought a medical malpractice
    action     (the       “Underlying      Action”)          against   the     Hospital     and
    several of its doctors and nurses.                        One of the defendants was
    Nurse Cryer, who had been placed by the Agency at the Hospital.
    Claiming       that     she    was    not     an     employee      of     the    Hospital,
    Dimensions       refused       to    defend    Cryer.           Interstate      thereafter
    undertook to defend Cryer, ultimately settling the case against
    her for $2.5 million and incurring nearly $500,000 in defense
    costs.
    Interstate subsequently filed this equitable contribution
    action against Dimensions in federal district court.                            Interstate
    alleged    that,       under    the    terms       of     the    Policy,     Nurse    Cryer
    qualified as an employee of the Hospital and thus a “protected
    person”    entitled       to   coverage       under      the    Policy.      Because   the
    coverage provided by the Dimensions policy was primary and the
    coverage provided by the Interstate policy was “excess” in cases
    where    there    was     other      valid     insurance        coverage,       Interstate
    alleged that Dimensions was responsible for the entire amount it
    paid to defend and settle the claims against Nurse Cryer.
    5
    The district court granted summary judgment in favor of
    Dimensions.         Relying       on    the    terms       of       the     Staffing        Agreement
    between the Hospital and the Agency, the district court held
    that    Agency-provided          workers        were       not       employees         within        the
    meaning of the Policy.                 Interstate appeals, arguing that Nurse
    Cryer qualifies as an employee under the plain terms of the
    Policy      and    that   the        district          court    erred          by    looking       to   a
    separate     contract      between       different             parties         to    determine       the
    meaning of the Policy.
    II.
    This insurance dispute, which falls within our diversity
    jurisdiction,        is   governed       by     the      law     of       Maryland,         where    the
    action was filed and the insurance policy delivered.                                    See Klaxon
    Co.    v.    Stentor      Elec.       Mfg.    Co.,        
    313 U.S. 487
    ,    496     (1941)
    (explaining that a federal court sitting in diversity must apply
    the      choice      of        law     principles              of        the        forum     state);
    Perini/Tompkins Joint Venture v. Ace Am. Ins. Co., 
    738 F.3d 95
    ,
    100 (4th Cir. 2013) (“In insurance contract disputes, Maryland
    follows the principle of lex loci contractus, which applies the
    law of the jurisdiction where the contract was made.                                    For choice
    of    law   purposes,      a    contract        is      made        where      the    last     act      is
    performed         which   makes        the      agreement             a     binding         contract.
    Typically,        this    is    where        the       policy       is     delivered         and     the
    6
    premiums     paid.”      (internal        quotation          marks     and      citation
    omitted)).
    Maryland courts interpret insurance policies “with the same
    principles and rules of construction . . . use[d] to interpret
    other contracts.”       Connors v. Gov’t Employees Ins. Co., 
    113 A.3d 595
    , 603 (Md. 2015).            “Unless there is an indication that the
    parties    intended     to    use   words       in    the   policy    in   a   technical
    sense,    they   must   be     accorded     their       customary,     ordinary,      and
    accepted meaning.”           Maryland Cas. Co. v. Blackstone Int’l Ltd.,
    
    114 A.3d 676
    , 681 (Md. 2015) (internal quotation marks omitted).
    Accordingly, “the written language embodying the terms of an
    agreement will govern the rights and liabilities of the parties,
    irrespective     of   the     intent   of       the    parties   at    the     time   they
    entered into the contract.”            Long v. State, 
    807 A.2d 1
    , 8 (Md.
    2002) (internal quotation marks and alteration omitted).
    There is no dispute that, if the other requirements of the
    Policy are satisfied, the claims asserted against Nurse Cryer in
    the Underlying Action fall within the scope of the professional-
    liability section of the Policy.                 The question, then, is whether
    Cryer qualifies as a protected person under that section of the
    Policy.
    A.
    Interstate argues on appeal that Nurse Cryer qualifies as a
    Hospital employee and therefore a protected person under the
    7
    unambiguous provisions of the professional-liability section of
    the    Policy.        As   Interstate      points      out,     the    Policy       clearly
    excludes       Agency-provided        practitioners     from     its       definition      of
    “employee” in the general-liability portion of the Policy, but
    it    does     not    exclude    Agency-provided         practitioners            from    the
    definition in the professional-liability section of the Policy,
    which is the section applicable to the claims at issue in this
    case.    In Interstate’s view, the fact that the general-liability
    definition       excludes       Agency-provided        practitioners             while    the
    professional-liability               definition     does        not        exclude       them
    demonstrates that the Policy provides coverage for Nurse Cryer.
    The presence of this language in the general-liability section
    shows that Dimensions knew the Hospital was staffed by direct-
    hire     and     Agency-provided         practitioners        and      that       the    word
    “employee” as used in the Policy includes direct-hire employees
    and Agency-provided practitioners.                After all, if “employee” did
    not include Agency-provided practitioners, then there would have
    been    no     need   to   specifically     exclude      them    from       the    general-
    liability       definition      of    “protected       person.”            See    Rigby    v.
    Allstate Indem. Co., 
    123 A.3d 592
    , 597 (Md. Ct. Spec. App. 2015)
    (noting the “basic principle of contract interpretation” that
    courts       should   “give     effect    to    each    clause        of    an    insurance
    policy, and avoid treating either term as surplusage” (internal
    quotation marks and citation omitted)); see also Gates, Hudson &
    8
    Assocs., Inc. v. Fed. Ins. Co., 
    141 F.3d 500
    , 503 (4th Cir.
    1997)   (“Federal’s     careful    delineations   of     specific    types   of
    injuries at other points in the policy suggest that the insurer
    knew how to limit the term when it desired to do so.”).
    We agree.     Dimensions’ decision to use different language
    in different sections of the Policy when addressing the coverage
    available to “employees” must be understood as an intentional
    decision.    Cf. NISH v. Cohen, 
    247 F.3d 197
    , 203–04 (4th Cir.
    2001) (“The omission by Congress of language in one section of a
    statute that is included in another section of the same statute
    generally    reflects     Congress’s      intentional      and      purposeful
    exclusion in the former section.”).           Under Maryland law, we must
    respect this decision and apply the Policy in a way that gives
    effect to the full “Worker Protection” clause in the general-
    liability section and to the full “Worker Protection” clause in
    the professional-liability section.           The only way to do that is,
    as Interstate argues, to conclude that the term “employee” as
    used in the Policy includes Agency-provided Hospital workers as
    well as direct-hire Hospital workers.            Accordingly, because the
    professional-liability section of the Policy extends “protected
    person”   status   to   Hospital    workers    without    excluding    Agency-
    provided workers, we conclude that Nurse Cryer is a protected
    person under the professional-liability section of the Policy.
    9
    Dimensions,          however,      insists       that     the       Policy     itself
    prevents      us    from    considering      the       language      of     the    general-
    liability section as a guide to the meaning of the professional-
    liability section of the Policy.                 The “General Rules” portion of
    the Policy states that each “agreement” (the three sections of
    the policy separately addressing coverage for general liability,
    hospital       professional            liability,       and      group          physicians’
    professional liability) must “be read and interpreted separately
    and   independently         of   the    other    and    no     terms,       conditions    or
    exceptions from one agreement shall be construed to apply to any
    other agreement or provide a basis for interpretation of any
    other agreement.”           J.A. 110 (emphasis added).                 Relying on this
    provision, Dimensions contends that this court may not look to
    the   terms    of    the    general-liability          section       to     determine    the
    scope   of     coverage      provided      under       the    professional-liability
    section.
    We need not decide whether the Policy provision operates in
    the   manner       urged    by   Dimensions.            Even    if     we      examine   the
    professional-liability           section        of   the      Policy      in      isolation,
    without consideration of the terms of the other sections of the
    Policy, we still conclude that the Policy provides coverage for
    the claims asserted against Nurse Cryer.
    10
    B.
    If    we    examine        the    professional-liability              portion     of      the
    Policy alone, we are presented with an insurance policy that
    provides coverage to Hospital “employees” but does not define
    the term.          In the absence of a definition or other “indication
    that    the    parties        intended       to    use      words    in   the   policy       in    a
    technical sense,” Lloyd E. Mitchell, Inc. v. Maryland Cas. Co.,
    
    595 A.2d 469
    , 475 (Md. 1991), unambiguous policy language must
    be    given    its      “customary,         ordinary,        and    accepted     meaning,         as
    determined         by   the       fictional       reasonably        prudent     lay    person,”
    
    Connors 113 A.3d at 603
    (internal quotation marks omitted).
    A    policy      term       “is    not     ambiguous        simply    because        it    is
    general       in   nature         or    undefined      by    the    policy.”          Walker      v.
    Fireman’s Fund Ins. Co., 
    505 A.2d 884
    , 886 (Md. Ct. Spec. App.
    1986).        Instead,        a    term     “is    considered        ambiguous        if,    to    a
    reasonably prudent person, the term is susceptible to more than
    one    meaning.”         
    Connors, 113 A.3d at 603
       (internal       quotation
    marks       omitted).             To     determine       whether      a     policy     term       is
    ambiguous, we look only to the policy itself; we may not look to
    extrinsic sources to create an ambiguity.                           See Univ. of Balt. v.
    Iz, 
    716 A.2d 1107
    , 1121 (Md. Ct. Spec. App. 1998); cf. Schneider
    v. Continental Cas. Co., 
    989 F.2d 728
    , 731 (4th Cir. 1993) (“A
    court may not, where the contractual language is clear, invite
    or accept the submission of extrinsic evidence, ‘find’ ambiguity
    11
    in the contractual text based upon that evidence, and resolve
    the found ambiguity by resort to that extrinsic evidence.”).
    Interstate contends that “employee” is an unambiguous term
    whose ordinary, customary meaning tracks the common-law right-
    to-control test used to determine the existence of a master-
    servant relationship.            See Whitehead v. Safway Steel Prods.,
    Inc.,    
    497 A.2d 803
    ,    808-09      (Md.     1985)   (“This    Court     has
    traditionally considered five criteria in determining whether or
    not     an     employer/employee      relationship        exists      between     two
    parties.       These criteria . . . include (1) the power to select
    and hire the employee, (2) the payment of wages, (3) the power
    to discharge, (4) the power to control the employee's conduct,
    and (5) whether the work is part of the regular business of the
    employer.”).       Interstate also contends that the ordinary meaning
    of “employee” encompasses “borrowed” employees like Nurse Cryer,
    who are paid by one employer but work under the direct control
    of another.        See, e.g., Temp. Staffing, Inc. v. J.J. Haines &
    Co., 
    765 A.2d 602
    , 603 n.1 (Md. 2001).
    We agree with Interstate that the undefined term “employee”
    is unambiguous.         See C & H Plumbing & Heating, Inc. v. Employers
    Mut.    Cas.    Co.,    
    287 A.2d 238
    ,    239-40    (Md.   1972)    (finding    no
    ambiguity in clause excluding coverage for dishonest or criminal
    act of “employee of the insured”); accord Interstate Fire & Cas.
    Co. v. Washington Hosp. Ctr. Corp., 
    758 F.3d 378
    , 387 (D.C. Cir.
    12
    2014) (policy providing coverage to all “employees” of hospital
    was unambiguous); Nationwide Mut. Fire Ins. Co. v. Guman Bros.
    Farm, 
    652 N.E.2d 684
    , 686 (Ohio 1995) (“[T]he term “employee” is
    not defined, but does have a plain and ordinary meaning.”).                              And
    we likewise agree with Interstate that the common and ordinary
    meaning    of    “employee”          incorporates     the    right-to-control          test.
    See Interstate 
    Fire, 758 F.3d at 386-87
    (applying common-law
    “right-to-control”            test    to    define   “employee”      for   purposes       of
    insurance policy issued to hospital utilizing nurses provided by
    staffing    agency);          see    also   Black’s    Law    Dictionary      (10th      ed.
    2014)   (defining        “employee”         as     “[s]omeone      who   works    in     the
    service of another person (the employer) under an express or
    implied contract of hire, under which the employer has the right
    to control the details of work performance” (emphasis added));
    Mutual Fire Ins. Co. v. Ackerman, 
    872 A.2d 110
    , 113 (Md. Ct.
    Spec. App. 2005) (looking to Black’s to determine the ordinary
    meaning of an undefined term).
    There can be no question that Nurse Cryer qualifies as an
    employee of the Hospital under the right-to-control test.                                 In
    Whitehead       v.    Safway        Steel   Products,       the    Maryland      Court    of
    Appeals    applied       the        right-to-control        test    to   conclude      that
    Safway was the employer of Whitehead, a worker who had been
    assigned    to       Safway    by    a   temporary     staffing     agency:       “Safway
    instructed Whitehead on the task to be performed, supervised his
    13
    work, and was free to reassign him to any other duties that
    warranted attention.                If Whitehead’s work was unsatisfactory,
    Safway    was     free       to    dismiss     him     and     request          an    additional
    
    worker.” 497 A.2d at 809
    .             The Hospital’s control over Cryer,
    as established by the undisputed evidence in the record, mirrors
    that of the staffing agency customer in Whitehead, and Nurse
    Cryer therefore is an employee of the Hospital as a matter of
    law.      See     
    id. (“[T]emporar[y workers]
         .    .     .    who    work     in
    employment circumstances similar to the one here present, are as
    a     matter    of     law,       employees      of    the      customer”);            see    also
    Interstate Fire & Cas. 
    Co., 758 F.3d at 386-87
    (concluding that
    nurse paid by staffing agency and assigned to work at hospital
    was     employee       of     hospital       under         insurance       policy       covering
    hospital “employees”).
    Accordingly,          we     conclude       that       the     provision          in     the
    professional-liability               section          of      the         Policy       extending
    “protected       person”      status     to    “employees”           of    the       Hospital   is
    unambiguous.           The    plain     and      ordinary      meaning          of    “employee”
    includes       those    who       qualify   as     employees         under      the    right-to-
    control test, and the evidence in the record establishes that
    Nurse Cryer qualifies as an employee of the Hospital under that
    test.
    14
    III.
    Dimensions makes two arguments in support of its contrary
    reading of the Policy.                It first argues that the term “employee”
    must be interpreted in light of the Staffing Agreement between
    the Hospital and the Agency.                       It also argues that Nurse Cryer
    qualifies as an “affiliated healthcare provider” under the terms
    of the Policy but fails to meet the requirements for coverage to
    extend    to      her    in    that     capacity.             We    find     neither       of   these
    arguments persuasive.
    A.
    Dimensions first contends that we should define “employee”
    as used in the Dimensions policy by reference to the Staffing
    Agreement      between         the    Agency       and    the      Hospital.           Because       the
    Staffing Agreement provides that Agency practitioners will be
    treated      as    the    employees          of    the        Agency,      not       the   Hospital,
    Dimensions        contends       that      Nurse        Cryer      does    not       qualify    as    an
    “employee” under the Policy.
    Dimensions’            argument       in    this        regard      centers         on   Nurse
    Cryer’s status as a “borrowed” employee.                                   Borrowed employees
    have   two     employers         --    a    “general”          employer,         who    essentially
    loans the employee to a borrowing or “special” employer.                                             See
    Lovelace v. Anderson, 
    785 A.2d 726
    , 741 (Md. 2001) (noting “the
    settled        principle         of        Maryland        law        that       a     worker        may
    simultaneously           be    the    employee           of     two    employers”          (internal
    15
    quotation marks and alteration omitted)); Temp. 
    Staffing, 765 A.2d at 603
        n.1    (“A    general       employer    is    an   employer   who
    transfers an employee to another employer for a limited period.
    A special employer is an employer who has borrowed an employee
    for    a     limited     period      and    has    temporary     responsibility      and
    control over the employee’s work.”).                    In this case, the Agency
    is    Nurse    Cryer’s       general       employer,   and    the    Hospital   is   her
    special employer.            See 
    id. (“A temporary
    employment company is a
    general       employer       and    the    company     to    which   an   employee    is
    assigned is a special employer.”).
    As between the general and special employee, liability for
    the employee’s act (or for the employee’s worker’s compensation
    claim) turns on whose work is being done and who can control
    that work:
    [W]here the work to be done is the borrower’s work,
    and a part of his business, and he has the power and
    authority to direct when and where and how it shall be
    done, and where the work is not within the scope of
    the general employment of the servant, it may fairly
    be said that so far as that work is concerned he is
    under the control of the borrower and that the latter
    will be responsible for his negligent acts.
    Dippel v. Juliano, 
    137 A. 514
    , 517 (Md. 1927); see Standard Oil
    Co. v. Anderson, 
    212 U.S. 215
    , 220 (1909) (“One may be in the
    general service of another, and, nevertheless, with respect to
    particular work, may be transferred . . . to the service of a
    third person, so that he becomes the servant of that person,
    16
    with    all      the        legal     consequences         of     the     new     relation.”).
    However,      if    the       general        employer     and     special       employer      have
    entered     into        a    contract        assigning     liability        to    one    of     the
    parties, courts will give effect to that contract.                                     See Temp.
    
    Staffing, 765 A.2d at 611
      (directing       workers’        compensation
    commission         to       consider        contract      between       co-employers          when
    assigning liability for benefits for injured employee); Hercules
    Powder Co. v. Harry T. Campbell Sons Co., 
    144 A. 510
    , 518 (Md.
    1929) (reversing jury verdict in favor of special employer where
    contract between general and special employer assigned liability
    for employee’s negligence to special employer); see also Sea
    Land Indus., Inc. v. Gen. Ship Repair Corp., 
    530 F. Supp. 550
    ,
    563 (D. Md. 1982) (“[U]nder Maryland law, whatever the status of
    an employee under the ‘borrowed servant’ doctrine, the parties
    may allocate between themselves the risk of any loss resulting
    from the employee’s negligent acts.”).
    It   is      on       the     latter      point     that    Dimensions          pegs     its
    argument.          In Dimensions’ view, a contract between a special
    employer      and        general          employer    assigning         liability       for     the
    borrowed employee is determinative of the “who is an employee?”
    question,     wherever             that    question      might    arise.         See    Brief    of
    Appellee at 4 (stating that the Staffing Agreement “should apply
    to   any    borrowed          servant       analysis     whether    it     is    made    in     the
    context of a lawsuit between the borrowing and lending employer
    17
    or any other entities”).                 Pointing to cases such as NVR, Inc. v.
    Just Temps, Inc., 31 F. App’x 805 (4th Cir. 2002) (per curiam)
    (unpublished),         Dimensions         argues          that   the    Staffing       Agreement
    “controls the employee’s status,” Brief of Appellee at 19, which
    makes     the      right-to-control                  or     borrowed-servant               analysis
    “irrelevant,” 
    id. at 17.
                         And because the Staffing Agreement
    provides that Nurse Cryer is the Agency’s employee and that the
    Agency     will    be    liable          for       her     negligent      acts,      Dimensions
    contends that Nurse Cryer is not a Hospital employee under the
    Policy.    We disagree.
    The cases on which Dimensions relies establish simply that
    the     existence       of     a    liability-assigning                 contract       makes      it
    unnecessary       to    apply      the    right-to-control              test    in     a   dispute
    between the parties to that contract.                            See NVR, 31 F. App’x at
    807   (“Under     Maryland         law,       in    cases    like      this    one     between     a
    general employer and a borrowing employer, . . . the parties may
    allocate between themselves the risk of any loss resulting from
    the     employee’s       negligent            acts.”       (internal        quotation           marks
    omitted;    emphasis          added));         Sea       Land,    530    F.    Supp.       at    563
    (“[W]hatever       the       status      of    an       employee    under      the     ‘borrowed
    servant’ doctrine, the parties may allocate between themselves
    the risk of any loss resulting from the employee’s negligent
    acts.”    (emphasis          added)).          Nothing       in     these      cases       supports
    Dimensions’ assertion that the terms of the Staffing Agreement,
    18
    a contract to which neither Dimensions, Interstate, nor Nurse
    Cryer were parties, determine the scope of the entirely separate
    insurance     contract     issued      by    Dimensions          to    the    Hospital      or
    diminish the protection provided to Cryer by the Policy.                                   See
    Mayor   of    Baltimore    ex    rel.       Lehigh    Structural          Steel      Co.   v.
    Maryland     Cas.   Co.,   
    190 A. 250
    ,       253    (Md.        1937)   (“It      seems
    axiomatic    that   persons      are    only      bound     by    the    contracts      they
    make, and are not bound by contracts they do not make. . . .”).
    Accepting Dimensions’ argument that the Staffing Agreement
    controls the meaning of the Policy would be inconsistent with
    Maryland     principles    of    contract         interpretation.             As   we   have
    concluded, the Policy is not ambiguous, despite its failure to
    define “employee.”         Maryland law therefore requires us to look
    only to the Policy itself and to interpret it as written.                                  See
    100 Inv. Ltd. P’ship v. Columbia Town Ctr. Title Co., 
    60 A.3d 1
    ,
    22 (Md. 2013)       (“[O]ur search to determine the meaning of the
    contract is focused on the four corners of the agreement.                                When
    the clear language of a contract is unambiguous, the court will
    give effect to its plain, ordinary, and usual meaning, taking
    into account the context in which it is used. . . .” (internal
    quotation    marks,   citation,        and       internal    alteration        omitted));
    Ray v. State, ___ A.3d ___, 
    2016 WL 5462963
    , at *15 (Md. Ct.
    Spec. App. Sept. 29, 2016) (“[E]xtrinsic sources of evidence
    that may be helpful in resolving an ambiguity, when it actually
    19
    exists, may not be used to create an ambiguity in the first
    instance.”).          Dimensions,      however,         contends    we    should       look
    beyond    the   Policy      and     define   its    unambiguous          terms    not   in
    accordance with their ordinary meaning, but in accordance with
    the   terms     of    a    wholly     separate      and    independent         contract.
    Because that argument is inconsistent with Maryland law, we are
    obliged to reject it.
    The common, ordinary meaning of “employee” incorporates the
    right-to-control test -- that is, one who works in the service
    of another who has the right to control the details of the work
    is the employee of the entity with the right to control.                                 By
    arguing   that       the   Staffing    Agreement         controls       the    “employee”
    question, Dimensions is, in effect, arguing that the common,
    ordinary meaning of “employee” includes a footnote that carves
    out those workers who would otherwise qualify as employees but
    are the subject of a contract placing liability for them on
    someone other than the entity with the right to control.                                 We
    disagree.       As Maryland courts have made clear, “the words of
    insurance contracts [must be given] their customary, ordinary,
    and accepted meaning, as determined by the fictional ‘reasonably
    prudent   lay    person.’”          
    Connors, 113 A.3d at 603
       (emphasis
    added).     Lay persons do not generally footnote their words, and
    we decline to append Dimension’s proposed footnote to the common
    meaning    of    “employee.”          Whether      or     not    liability       for    the
    20
    employee has been assigned by contract between co-employers, the
    common, ordinary meaning of “employee” is one who works in the
    service of and subject to the direction and control of another. *
    In addition to being inconsistent with Maryland principles
    of contract interpretation, Dimensions’ claim that the Staffing
    Agreement controls is also largely foreclosed by this court’s
    decision    in   Travelers   Property      and    Casualty   Co.    v.   Liberty
    Mutual   Insurance    Co.,    
    444 F.3d 217
       (4th   Cir.     2006).     In
    Travelers, State Street Bank hired Ryland Mortgage Company to
    service and manage mortgage loans held by State Street and to
    manage     any   properties     State      Street     took       over    through
    foreclosure.      By contract, Ryland was obligated to indemnify
    State Street for any claims arising from Ryland’s management of
    the loans and property.       A visitor to a foreclosed property was
    *  Although we may not look to extrinsic evidence to
    determine the meaning of unambiguous language contained in an
    insurance policy, we must look to the actual facts of the case
    to determine whether they are sufficient to trigger the coverage
    provided by the policy. That is, while we may not consider the
    Staffing Agreement when determining the meaning of the term
    “employee” under the Policy, we must look to the facts
    established through discovery to determine whether Nurse Cryer
    qualifies as an “employee” as we have defined it.     As to that
    question, the level of control given to the Hospital through the
    Staffing Agreement is a relevant and proper consideration. See,
    e.g., Interstate Fire & Cas. Co. v. Washington Hosp. Ctr. Corp.,
    
    758 F.3d 378
    , 384 (D.C. Cir. 2014) (concluding that “employee”
    was unambiguous term encompassing the right-to-control test and
    then considering contractual level of control to determine
    whether nurse qualified as an employee under the right-to-
    control test).
    21
    injured and sued State Street and Ryland.               Ryland was insured by
    Travelers,    and    State    Street    was   insured    by     Liberty   Mutual.
    Travelers provided a defense to Ryland and subsequently sought
    contribution from Liberty Mutual, arguing that Ryland was an
    additional insured under the policy issued to State Street.
    On appeal, we agreed with Travelers that Ryland was covered
    by   the   Liberty    Mutual    policy.       The    Liberty     Mutual   policy
    included   State     Street’s   “real    estate     managers”     as   additional
    insureds, and Ryland’s contractual duties qualified it as a real
    estate manager.       See 
    id. at 221-22.
           Liberty Mutual, therefore,
    had an “independent contractual obligation to provide coverage
    to Ryland.”     
    Id. at 219.
           And because Liberty Mutual had an
    independent     duty     to     provide       coverage     to     Ryland,     the
    indemnification agreement between Ryland and State Street was
    irrelevant:
    The issue here is coverage for only Ryland’s
    liability.   Travelers concededly insured Ryland, and
    because of Liberty Mutual’s insuring language, it must
    also insure Ryland through its additional insureds
    clause. This is not a case where we are determining
    State Street’s liability vis-à-vis Ryland’s. The fact
    that Ryland agreed to indemnify State Street under the
    Pooling Agreement does not absolve Liberty Mutual of
    its independent contractual obligation to insure
    Ryland as State Street’s “real estate manager.”     If
    the issue in this case turned on the underlying
    liability as between Ryland and State Street, we would
    likely conclude, as Liberty Mutual urges, that Ryland
    bore    full    responsibility    because    of    its
    indemnification agreement.     But even then, having
    determined that Ryland had legal responsibility for
    [the injuries to the property-visiting plaintiff], we
    22
    would still have to determine who insured that
    liability. In this case Travelers concededly provided
    coverage, as it issued a policy directly to Ryland as
    the named insured. But Liberty Mutual, which issued a
    policy to State Street as its named insured, also
    provided coverage to additional insureds, not because
    of any indemnity clause running in favor of its
    insured State Street but because of its independent
    undertaking to Ryland.
    Thus, because we are deciding coverage for only
    Ryland’s    liability    to    [the   property-visiting
    plaintiff],    the    indemnification   agreement    is
    irrelevant.
    
    Id. at 224-25
    (emphasis added).
    As in Travelers, this case involves only the question of
    coverage for Nurse Cryer under the policy issued by Dimensions.
    The Agency and the Hospital are not parties to this action, and
    there is no issue before this court regarding indemnification or
    liability as between the Hospital and the Agency.                       It may well
    be that the primary purpose of the Dimensions policy was to
    provide insurance coverage for the Hospital and its direct-hire
    employees.       Nonetheless, the policy that Dimensions chose to
    issue    used    language       whose    ordinary   meaning      includes   Agency-
    provided employees as additional insureds.                      See United Servs.
    Auto. Ass’n v. Riley, 
    899 A.2d 819
    , 833 (Md. 2006) (“Courts in
    Maryland     follow       the     law    of     objective     interpretation     of
    contracts,      giving    effect    to    the   clear   terms    of   the   contract
    regardless of what the parties to the contract may have believed
    those    terms    to     mean.”    (internal      quotation     marks    omitted)).
    23
    Thus, whether or not the Hospital intended to provide insurance
    for   Agency-provided      employees,       Dimensions,     by    virtue   of   the
    policy that it issued, has an “independent obligation to insure
    [Cryer] as an additional insured.”               
    Travelers, 444 F.3d at 224
    .
    And as we made clear in Travelers, the contract between the
    Hospital    and   the   Agency   simply     has   no    impact    on   Dimension’s
    independent obligation to provide the coverage undertaken in the
    policy.     See 
    id. at 224-25.
    Therefore, for the reasons set out above, we conclude that
    Nurse Cryer qualifies as an “employee” of the Hospital under the
    unambiguous language of the Policy, notwithstanding the contrary
    language of the Staffing Agreement.
    B.
    Dimensions    also    contends      that    the    Policy’s      “affiliated
    health care provider” (“Affiliated Provider”) clause operates to
    exclude Nurse Cryer from coverage under the Policy.
    The   professional-liability        section      of   the   Policy   extends
    protected-person status (and therefore coverage) to “affiliated
    health care providers” under certain circumstances.                     Under the
    Policy,
    An Affiliated Health Care Provider means any natural
    person or organization [1] in the business of
    rendering health care services directly to the general
    public, and [2] who or which has an agreement to
    provide such services in conjunction with those
    provided by [the Hospital].    Affiliated Health Care
    Providers are included as Protected Persons only when
    24
    [3] a written partnership or physician affiliation
    agreement   specifically   designates  the  Affiliated
    Health Care Provider[] as a Named Protected Person
    under this Agreement. Agencies providing clinical and
    other services on a per diem or contracted basis are
    not protected persons under this agreement.
    J.A. 133.
    Dimensions contends that Nurse Cryer meets the definitional
    requirements of the Affiliated Provider clause under the Policy.
    According    to    Dimensions,     Nurse      Cryer    provides       medical   care
    directly to the public, thus satisfying the first Affiliated
    Provider    requirement.        And     Nurse   Cryer    was    providing       those
    medical services at the Hospital through a contract with the
    Agency,     thus    satisfying        the     second     Affiliated        Provider
    requirement.       Dimensions      therefore    contends       that    Nurse    Cryer
    qualifies as an Affiliated Provider.              An Affiliated Provider is
    a Protected Party, however, only if the third requirement is
    satisfied -- there must be a contract expressly designating the
    Provider as protected.            Because there is no such contract in
    this case, Dimensions contends that Nurse Cryer is an Affiliated
    Provider who is not a Protected Person under the Policy.
    In our view, the Affiliated Provider clause cannot carry
    the   meaning     assigned   to    it   by    Dimensions.         If    Dimensions’
    reading of the clause were correct, then all of the Hospital’s
    medical-care-providing        employees,         whether        direct-hire       or
    contract, would qualify as Affiliated Providers.                  If Nurse Cryer
    25
    is “in the business of rendering health care services directly
    to the general public,” J.A. 133, then so are direct-hire nurses
    and    direct-hire         or    contract        doctors.     And     if    Nurse     Cryer’s
    contract with the Agency, or any implied contractual agreement
    she    might       have    had      with   the    Hospital    itself,       satisfies    the
    requirement for an “agreement to provide [health care] services
    in conjunction with those provided by [the Hospital],” J.A. 133,
    then   the     contracts         between     the      Hospital    and      its    direct-hire
    care-providing employees would satisfy the requirement as well.
    Thus,       under       Dimensions’       argument,   all      of    the   Hospital’s
    care-providing employees, whether contract or direct-hire, would
    qualify as Affiliated Providers.                       All of those employees would
    be precluded from Protected Person status (and therefore not
    insured under the Policy) for the same reason that Dimensions
    contends       Nurse      Cryer      is    not   protected       --   the    absence    of   a
    “written       .     .     .     agreement        specifically        designat[ing]      the
    Affiliated Health Care Provider[] as a Named Protected Person
    under this Agreement.”               J.A. 133.
    The “Worker Protection” clause contained in the hospital-
    liability      section         of    the   Policy      explicitly     extends       Protected
    Person status to the Hospital’s “present and former employees,
    students and authorized volunteer workers,” J.A. 134, without
    conditioning that status on the existence of a separate contract
    designating them as protected.                        Because Dimensions’ reading of
    26
    the    Affiliated      Provider        clause    would   render        illusory     the
    coverage provided by the “Worker Protection” clause, we must
    reject it.          See Cochran v. Norkunas, 
    919 A.2d 700
    , 710 (Md.
    2007) (“[A] contract must be construed in its entirety and, if
    reasonably possible, effect must be given to each clause so that
    a   court    will    not   find   an    interpretation     which   casts      out    or
    disregards     a    meaningful     part   of    the   language    of    the   writing
    unless no other course can be sensibly and reasonably followed.”
    (emphasis added and internal quotation marks omitted)); Kelley
    Constr. Co. v. Washington Suburban Sanitary Comm’n, 
    230 A.2d 672
    , 676 (Md. 1967) (“[T]he courts will prefer a construction
    which will make the contract effective rather than one which
    will   make    it    illusory     or   unenforceable.”     (internal       quotation
    marks omitted)).           Instead, we must read the Affiliate Provider
    clause in a way that preserves the coverage provided in the
    Worker      Protection      clause.        See    
    Rigby, 123 A.3d at 597
    (explaining that courts should “give effect to each clause of an
    insurance policy, and avoid treating either term as surplusage”
    (internal quotation marks and citation omitted)).
    As quoted above, the Policy defines Affiliated Provider as
    a “natural person or organization in the business of rendering
    health care services directly to the general public, and who or
    which has an agreement to provide such services in conjunction
    with those provided by [the Hospital].”                  J.A. 133.        The phrase
    27
    “in conjunction with” means “in combination with” or “together
    with,”     see     www.Merriam-Webster.com              (saved     as      ECF    opinion
    attachment), which demonstrates that the clause contemplates the
    provision of health care services in addition to those services
    already being provided by the Hospital.                        Thus, the clause is
    directed to entities that provide medical services to the public
    independently       of   the     Hospital        and    agree     to    provide     those
    services together with the services provided by the Hospital.
    (For example, a medical specialist with an independent practice
    who agrees to affiliate with the Hospital would qualify as an
    Affiliated Provider.)
    So understood, it is clear that Hospital employees (whether
    contract or direct-hire) do not qualify as Affiliated Providers.
    The Hospital provides its medical services through its workers,
    be they contract or direct-hire.                   The workers do not provide
    medical    services      directly     to     the       public,    but    only     to   the
    Hospital’s       patients,     and   only    on    the    terms     dictated      by   the
    Hospital.        Hospital workers thus are not providing health care
    services in addition to or alongside the health care services
    provided    by     the   Hospital;        they    are    the     ones   providing      the
    Hospital’s health care services in the first instance.                            Because
    the   Hospital     cannot      act   in    concert      with     itself,    a    Hospital
    worker cannot be said to be providing health care services “in
    28
    conjunction          with”       the    Hospital,        as     the    Policy       requires    to
    qualify as an Affiliated Provider.
    That      the       Affiliated          Provider         clause      is     directed     to
    independent entities rather than Hospital workers is confirmed
    by     the     clause’s         requirement         of     “a    written         partnership   or
    physician       affiliation             agreement”         designating        the       Affiliated
    Provider       as     a    named       insured       under      the    Policy.          J.A.   133
    (emphasis added).               This language describes the kind of contract
    that     the    Hospital             would    enter      into     with      an     independently
    operating medical business, not with its employees.
    Accordingly,             we    conclude      that      Hospital      workers,      whether
    contract        or     direct          hire,     do      not     meet       the     definitional
    requirements of an Affiliated Provider under the terms of the
    Policy.          We       therefore          reject      Dimensions’        claim       that   the
    Affiliated Provider clause operates to preclude coverage under
    the Policy for Nurse Cryer.
    IV.
    To summarize, we conclude that the term “employee” as used
    in the Dimensions Policy is not ambiguous and that it includes
    those    workers          who    qualify       as     employees       under       the   right-to-
    control        test.            Dimensions          therefore         has     an     independent
    obligation to provide coverage to those workers who meet the
    definition of “employee,” without regard to how those workers
    may be classified under the Staffing Agreement executed by the
    29
    Hospital and the Agency.      Because the evidence contained in the
    record establishes that Nurse Cryer is the Hospital’s employee
    under the right-to-control and the borrowed-servant standards,
    she is a “protected person” who qualifies for coverage under the
    professional-liability portion of the Dimensions Policy.
    We therefore vacate the district court’s opinion granting
    summary   judgment   in   favor   of    Dimensions,   and   we   remand   for
    further proceedings consistent with this opinion.
    VACATED AND REMANDED
    30
    

Document Info

Docket Number: 15-1801

Citation Numbers: 843 F.3d 133, 2016 U.S. App. LEXIS 21710, 2016 WL 7099822

Judges: Traxler, Shedd, Floyd

Filed Date: 12/6/2016

Precedential Status: Precedential

Modified Date: 10/19/2024

Authorities (20)

Standard Oil Co. v. Anderson , 29 S. Ct. 252 ( 1909 )

Dippel v. Juliano , 152 Md. 694 ( 1927 )

Hercules Powder Co. v. Harry T. Campbell Sons Co. , 156 Md. 346 ( 1929 )

Mayor of Baltimore Ex Rel. Lehigh Structural Steel Co. v. ... , 171 Md. 667 ( 1937 )

Kelley Construction Co. v. Washington Suburban Sanitary ... , 247 Md. 241 ( 1967 )

C & H Plumbing & Heating, Inc. v. Employers Mutual Casualty ... , 264 Md. 510 ( 1972 )

Lloyd E. Mitchell, Inc. v. Maryland Casualty Co. , 324 Md. 44 ( 1991 )

Mutual Fire Insurance Co. of Calvert County v. Ackerman , 162 Md. App. 1 ( 2005 )

nish-goodwill-services-incorporated-v-william-s-cohen-secretary-of , 247 F.3d 197 ( 2001 )

Sea Land Industries, Inc. v. General Ship Repair Corp. , 530 F. Supp. 550 ( 1982 )

albert-c-schneider-melvin-j-berman-thomas-g-devine-v-continental , 989 F.2d 728 ( 1993 )

University of Baltimore v. Iz , 123 Md. App. 135 ( 1998 )

Klaxon Co. v. Stentor Electric Manufacturing Co. , 61 S. Ct. 1020 ( 1941 )

Travelers Property Casualty Company of America, Formerly ... , 444 F.3d 217 ( 2006 )

Long v. State , 371 Md. 72 ( 2002 )

Walker v. Fireman's Fund Insurance , 66 Md. App. 687 ( 1986 )

United Services Automobile Association v. Riley , 393 Md. 55 ( 2006 )

Cochran v. Norkunas , 398 Md. 1 ( 2007 )

Lovelace v. Anderson , 366 Md. 690 ( 2001 )

Temporary Staffing, Inc. v. J.J. Haines & Co. , 362 Md. 388 ( 2001 )

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