Love-Lane v. Martin , 355 F.3d 766 ( 2004 )


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  •                            PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    DECOMA LOVE-LANE,                       
    Plaintiff-Appellant,
    v.
    DONALD MARTIN, Individually, and
    in his official capacity as                      No. 02-1465
    Superintendent of the Winston-
    Salem/Forsyth County Schools;
    WINSTON-SALEM/FORSYTH COUNTY
    BOARD OF EDUCATION,
    Defendants-Appellees.
    
    Appeal from the United States District Court
    for the District of North Carolina, at Durham.
    William L. Osteen, District Judge.
    (CA-99-735)
    Argued: January 24, 2003
    Decided: January 22, 2004
    Before WILKINSON, MICHAEL, and GREGORY, Circuit Judges.
    Vacated in part, affirmed in part, and remanded by published opinion.
    Judge Michael wrote the opinion, in which Judge Gregory joined.
    Judge Wilkinson wrote a separate dissenting opinion.
    COUNSEL
    ARGUED: Robert Mauldin Elliot, Fredrick Wellington Evans,
    ELLIOT, PISHKO & MORGAN, PA, Winston-Salem, North Caro-
    2                       LOVE-LANE v. MARTIN
    lina, for Appellant. Max Daniel McGinn, BROOKS, PIERCE,
    MCLENDON, HUMPHREY & LEONARD, L.L.P., Greensboro,
    North Carolina, for Appellees. ON BRIEF: Natalie Kay Sanders,
    BROOKS, PIERCE, MCLENDON, HUMPHREY & LEONARD,
    L.L.P., Greensboro, North Carolina, for Appellees.
    OPINION
    MICHAEL, Circuit Judge:
    Decoma Love-Lane, an African American, sued the Winston-
    Salem/Forsyth County, North Carolina, Board of Education (the
    Board) and its superintendent, Dr. Donald Martin, in the Middle Dis-
    trict of North Carolina, alleging that she was demoted from the posi-
    tion of assistant principal to teacher because she spoke out against
    race discrimination (her free speech claims) and because of her race
    (her discrimination claims). The district court granted summary judg-
    ment to the Board and Martin on all of Love-Lane’s claims, and she
    appeals. We conclude that Love-Lane has raised a genuine issue of
    material fact as to whether she was demoted in retaliation for her
    speech, which would be a violation of the First Amendment. We also
    conclude that Martin is not entitled, in his individual capacity, to
    qualified immunity on Love-Lane’s First Amendment claim, and we
    therefore vacate the grant of summary judgment to Martin individu-
    ally on that claim. We affirm the grant of summary judgment (1) to
    the Board, and to Martin in his official capacity, on Love-Lane’s First
    Amendment claim, (2) to both defendants on her federal race discrim-
    ination claims, and (3) to both defendants on her free speech and race
    discrimination claims asserted under the North Carolina Constitution.
    I.
    Love-Lane is employed by the Winston-Salem/Forsyth County
    Board of Education. She worked for the Board as a high school
    teacher from 1974 until 1988, and from 1988 until 1998 she was an
    assistant principal at four middle and elementary schools. In her first
    three jobs as assistant principal, which spanned seven years (1988-
    95), Love-Lane consistently received evaluations of excellent or supe-
    LOVE-LANE v. MARTIN                           3
    rior in almost all aspects of her performance; she was told that her
    strongest skills were in the areas of communication and problem solv-
    ing. J.A. 2000. Each of the principals for whom she worked in these
    years recommended her for promotion. J.A. 1199-2000.
    During the summer of 1995, Superintendent Martin notified Love-
    Lane that she would be assigned the job of assistant principal at
    Lewisville Elementary School, where Martin said "an African-
    American presence" was needed. J.A. 1444. Love-Lane expressed
    concern to Martin about the assignment because she had heard that
    Lewisville’s principal, Brenda Blanchfield, who is white, had diffi-
    culty in dealing with African American assistants. Love-Lane also
    understood that there were racial tensions at Lewisville because
    Blanchfield had been ineffective or insensitive in addressing the prob-
    lems and concerns of African American teachers, students, and par-
    ents. J.A. 362, 366-67, 594, 1164, 1201, 1215. Love-Lane’s
    understanding was accurate. According to one African American
    teacher, "serious racial tension" developed between the school admin-
    istration and staff at Lewisville after Blanchfield "took over as princi-
    pal." J.A. 362. For instance, on one occasion the Lewisville faculty
    was discussing time options for a satellite PTA meeting in East Win-
    ston, a predominantly African American community served by the
    school. When a late afternoon meeting was proposed, several teachers
    pointed out that working parents would not be able to attend. Blanch-
    field responded that "it did not matter what time the meeting was held
    since nobody in East Winston works anyway." J.A. 1165, 363. After
    certain teachers objected to this comment, Blanchfield apologized. 
    Id. On another
    occasion, Blanchfield allegedly used the term "CP time,
    or colored people’s time." J.A. 1402. Martin acknowledged that "there
    were some problematic situations [at Lewisville] in terms of racial
    perceptions," J.A. 76, and that "minority parents perceive Lewisville
    and Brenda Blanchfield negatively," J.A. 77. Daisy Chambers, an
    assistant superintendent who knew both Blanchfield and Love-Lane,
    recommended that Love-Lane not be assigned to Lewisville. Because
    Blanchfield and Love-Lane had different approaches to administra-
    tion, Chambers believed that they would have difficulty "work[ing]
    together as a team." J.A. 607. Despite the concerns expressed by
    Chambers and Love-Lane, Martin held to his decision, and Love-
    Lane was transferred to Lewisville. Love-Lane accepted the new
    assignment, telling Martin that she would do her best to work with
    4                       LOVE-LANE v. MARTIN
    Blanchfield. Love-Lane, however, asked Martin to "monitor the situa-
    tion," and he promised that he would. J.A. 1201.
    Love-Lane started her job as assistant principal at Lewisville Ele-
    mentary School in November 1995. The school is located in the sub-
    urbs and to a large extent serves middle to upper class white children
    from the surrounding area. However, a number of African American
    children from poor or working class families in East Winston are
    bused to Lewisville. During Love-Lane’s three years at the school,
    about sixty-five percent of the students were white and about thirty-
    five percent were African American. Love-Lane describes the Lewis-
    ville staff as "overwhelmingly white." Out of a staff of approximately
    100, the number of African American teachers ranged from two to six
    during Love-Lane’s time at the school. J.A. 1201.
    Soon after Love-Lane began working at Lewisville, she discovered
    disciplinary practices at the school that placed many African Ameri-
    can students at a disadvantage. Her main concern was the "time-out
    room," where teachers could send students who were misbehaving.
    Love-Lane had several objections to the time-out room. First, a dis-
    proportionate number of African American students, particularly Afri-
    can American boys, were sent to the time-out room. Some teachers
    called on white girls to escort African American boys to the room, a
    practice that was no doubt humiliating to the boys. J.A. 1207. Second,
    the time-out room served to relieve individual teachers of responsibil-
    ity for handling discipline problems in the classroom. A student could
    be referred to the room for any infraction without the knowledge or
    approval of the principal or assistant principal. In other words, there
    were no safeguards to prevent a teacher from making excessive use
    of the time-out room. Love-Lane noticed that students were often sent
    to the room "for the most minor of infractions." J.A. 1205. At times
    there were so many children crowded into the room that there was
    "standing room only." J.A. 1220. Third, the students who were sent
    to the time-out room were not given adequate instruction. The staff
    person who ran the time-out room was not a certified teacher, and she
    had no training in how to deal with problem students. The problem
    of inadequate instruction was magnified because "many of the same
    students [were] referred to the time-out room repeatedly, for long
    periods of time by many of the same teachers." J.A. 1207. According
    to Love-Lane, the time-out room "denied quality instruction to many
    LOVE-LANE v. MARTIN                             5
    of the children who needed it most — the African-American children
    who were being bused from East Winston." J.A. 1207. Love-Lane
    was especially concerned about fifth grade students because several
    of their teachers were strong advocates of the time-out room and used
    it continually. J.A. 1204, 1405. Some fifth graders were sent routinely
    to the time-out room at 8:45 a.m., just as classes began for the day.
    J.A. 1220. Love-Lane feared that the room was used, especially by
    some fifth grade teachers, simply to "warehouse" African American
    boys. J.A. 1203, 1204-07, 1212-14.
    Love-Lane’s assessment that the time-out room was being used in
    a racially discriminatory way is indicative of larger concerns that she
    and others had about race relations at Lewisville. Love-Lane observed
    that disciplinary measures in the classrooms "seemed directed toward
    the black students for the most part," both in terms of frequency and
    severity of punishment. J.A. 1214. Another Lewisville staff member
    recounted how one teacher "would have black males sit at desks fac-
    ing the corner of [the] room with their faces to the wall." J.A. 1227.
    What Love-Lane saw as discriminatory discipline extended beyond
    the classroom. Once, Love-Lane saw a teaching assistant "with her
    foot in a little black boy’s back as he lay on the hall floor crying."
    J.A. 1207. On another occasion, Love-Lane had a substantial dis-
    agreement with several fifth grade teachers who were excluding a
    number of African American and poorer white students from the class
    trip to Washington, D.C., and Williamsburg, Virginia. There were no
    established criteria for excluding a student, and the teachers were
    using minor infractions to justify exclusion. Love-Lane brought the
    problem to the attention of Blanchfield, who refused to intervene. As
    a result, "approximately full classes of students were left at the
    school, most of whom were African-American and poor students."
    J.A. 1214.
    Love-Lane also believed that a number of staff members at Lewis-
    ville were insensitive to African American culture. J.A. 1202. One
    day, for example, an African American girl went home in tears after
    her fifth-grade teacher barred her from class "because, in [the teach-
    er’s] terms, the student’s ‘jelly curl or what ya’ll call it, stinks.’" J.A.
    1213. See also J.A. 1226. The director of the Board’s African-
    American Infusion Project observed that many teachers at Lewisville
    were not receptive to diversity training workshops, and the director
    6                        LOVE-LANE v. MARTIN
    was especially "concerned that Mrs. Blanchfield did not seem to
    address the problem of the teachers’ insensitivity or lack of interest"
    in this area. J.A. 360. Parents of African American children
    expressed similar concerns about "the racial problems at Lewisville,"
    J.A. 389, and about "teachers who seemed to have no awareness or
    sensitivity to racial issues." J.A. 393.
    Despite her concerns about the time-out room and other disciplin-
    ary practices that appeared to be discriminatory, Love-Lane "was
    careful not to make any quick judgments" during her first year at
    Lewisville (1995-96). J.A. 1203. Instead of "question[ing] how things
    were done," she concentrated on "getting acquainted with the staff,
    teachers and students," J.A. 1203, and in trying to establish good rela-
    tionships with her colleagues, J.A. 127. By the end of her first year,
    she felt accepted by her Lewisville colleagues, and she received a
    superior evaluation from Blanchfield, the principal.
    As her second year (1996-97) at Lewisville got under way, Love-
    Lane felt that she had to discuss with Blanchfield her concerns about
    the discriminatory disciplinary practices at Lewisville. Love-Lane
    understood her professional charge from Martin to be "raising the
    awareness or consciousness of [Lewisville] teachers" about minority
    issues, and she understood that she and Blanchfield were to work
    together on this goal. J.A. 127. But every time that Love-Lane tried
    to discuss her concerns about disciplinary practices, including use of
    the time-out room, with Blanchfield, she was either rebuffed or
    ignored. J.A. 1206, 1208. After Blanchfield refused to address the
    subject of discriminatory discipline, Love-Lane began voicing her
    concerns at faculty meetings and at School Improvement Team (SIT)
    meetings. J.A. 363-64, 388. The SIT was an advisory group of admin-
    istrators, teachers, and parents, whose goal was to "make suggestions
    designed to improve education at Lewisville for all students." J.A.
    387. Love-Lane and Blanchfield both attended SIT meetings. 
    Id. One parent-member
    of the SIT said that in these meetings Love-Lane often
    raised issues about disciplinary practices that placed African Ameri-
    can and poorer students at a disadvantage. According to this parent,
    "it would be evident from Ms. Blanchfield’s body language that she
    resented Ms. Love-Lane bringing up these issues . . . [though] Ms.
    Love-Lane always acted respectfully toward Ms. Blanchfield." J.A.
    388. Some of the teachers, especially from the fifth grade, also
    LOVE-LANE v. MARTIN                          7
    resented the fact that Love-Lane was raising questions about disci-
    plinary practices at Lewisville. J.A. 364, 415. After Love-Lane spoke
    out at one faculty meeting, a few teachers told Blanchfield that they
    were offended by Love-Lane’s disrespectful tone and by her charac-
    terization of the teachers’ use of the time-out room as "unprofes-
    sional." J.A. 955. Love-Lane denies that she was disrespectful, and a
    number of teachers and parents who heard Love-Lane talk about the
    disciplinary practices described her tone and manner as professional
    and respectful. J.A. 354, 387-88, 394. Nevertheless, as one teacher’s
    assistant put it, "[i]t was common knowledge throughout the school
    that some of the fifth grade teachers had banded together against Ms.
    Love-Lane." J.A. 398.
    During her second year at Lewisville, Love-Lane also expressed
    her concerns about race discrimination in discipline directly to Super-
    intendent Martin. J.A. 1208, 1210-11. She told him that "African-
    American parents were not happy with how their children were being
    treated at Lewisville." J.A. 1407. According to Love-Lane, "Martin
    indicated little concern for the racial issues I was raising; he seemed
    more concerned that I not make waves—that I avoid any actions
    which might cause conflict." J.A. 1210. Martin said that he dis-
    counted Love-Lane’s concerns that minority children at Lewisville
    were being "denied equal access to education" because he did not
    agree with her assessment of the situation. J.A. 1365.
    At the end of Love-Lane’s second year at Lewisville, she received
    her annual evaluation from Blanchfield. Although she received excel-
    lent ratings on most of her work, she received for the first time lower
    ratings on her communication skills. Blanchfield told Love-Lane that
    85 percent of the teachers found her intimidating and that they
    objected to her direct style of communication. J.A. 1210. Blanchfield
    refused, however, to provide Love-Lane with any details about these
    complaints. 
    Id. Blanchfield did
    tell Love-Lane that she had concerns
    about Love-Lane’s inability to accept feedback and her "blatant
    actions of disrespect toward" Blanchfield. J.A. 868-69. Blanchfield
    recommended that Love-Lane receive only a two-year contract as an
    assistant principal. J.A. 869. (Administrators were given contracts of
    up to four years.) Blanchfield informed Love-Lane that she had
    "many strengths which if coupled with improvements in working rela-
    tionships and respect for those [Love-Lane is] assigned to work with
    8                        LOVE-LANE v. MARTIN
    would make [her] very effective and efficient in a leadership role." 
    Id. Blanchfield then
    advised Martin that she no longer wanted to work
    with Love-Lane. Love-Lane, for her part, requested a transfer. J.A.
    969, 1211. At the end of this second year Love-Lane again confronted
    Martin about "the treatment of African-American children [at Lewis-
    ville], particularly with reference to the time-out room." J.A. 1211.
    According to Love-Lane, "Martin listened but made no commitment
    to take any action." 
    Id. Love-Lane received
    no response to her trans-
    fer request. 
    Id. On June
    11, 1997, as her second year at Lewisville was ending,
    Love-Lane was involved in an altercation with a teacher. Each
    woman alleged that the other called her names and used profanity.
    Blanchfield issued a letter of reprimand to both women, prompting
    Love-Lane to file a grievance. J.A. 1069. Love-Lane filed her
    employee grievance form on August 15, 1997, claiming that she was
    being discriminated against because of her race. J.A. 1017. She
    alleged that the letter of reprimand was based on Blanchfield’s biased
    investigation. 
    Id. Love-Lane’s grievance
    prompted Superintendent
    Martin to assign a paralegal in his office to conduct an investigation
    into the altercation. J.A. 1029. The investigator reviewed the materi-
    als that had been compiled by Blanchfield in her investigation of the
    altercation, and he interviewed witnesses identified by both Blanch-
    field and Love-Lane. The investigator concluded that both Love-Lane
    and the teacher had used profanity and that Blanchfield’s reprimands
    were justified. J.A. 1029-31. Martin received a written and oral report
    from the investigator in early September 1997. 
    Id. Based on
    the
    report, Martin sent Love-Lane a letter on September 23, 1997, warn-
    ing her that "[a]nother such outburst" would result in a recommenda-
    tion for her dismissal. J.A. 975. Martin did not personally investigate
    Love-Lane’s discrimination claim because, according to him, "race
    had nothing to do with [the problems between Love-Lane and Blanch-
    field]. It was clearly personality conflict. Race had nothing to do with
    it." J.A. 1401.
    In October 1997, at the beginning of Love-Lane’s third year at
    Lewisville, Martin met with her and Blanchfield. In a letter that Mar-
    tin handed to both women, he strongly encouraged them to work
    together in a spirit of cooperation; otherwise, he said, changes would
    have to be made at Lewisville. J.A. 969. Martin made several points
    LOVE-LANE v. MARTIN                            9
    in his letter. He noted that "neither [Blanchfield nor Love-Lane] has
    much respect or trust in the other" and that he had never "experienced
    a conflict between two school administrators as acrimonious and divi-
    sive." J.A. 976. Martin said, however, that "there is no . . . basis to
    believe that the conflict between these two administrators is based
    upon the race of the individuals." J.A. 978. Martin did believe that the
    bad working relationship between the two women "adversely affected
    the effectiveness of the administration of the school," J.A. 977, but he
    was careful to note that the welfare and safety of the students were
    not at risk, J.A. 978. Martin’s letter had specific warnings for Love-
    Lane. She was told that if she disagreed with any of Blanchfield’s
    policies, she should state her disagreements to Blanchfield in private,
    not in public to the faculty, students, or parents. J.A. 979. Finally,
    Love-Lane was warned that she would have no future as a school
    administrator unless she was "able and willing to respect the authority
    of the principal and to rebuild that degree of trust that is necessary for
    her to function effectively as a school administrator." J.A. 980. Love-
    Lane responded to Martin’s letter by telling him once again that "it
    was the students [she] was concerned about," especially the African
    American students who "were being treated improperly in the time-
    out room and otherwise." J.A. 1212. Martin, who admits that Love-
    Lane raised these concerns a number of times between the spring and
    fall of 1997, J.A. 968, 1306, told Love-Lane that it was not her "job
    to worry about the children . . . but that it was [her] job to please [her]
    principal," J.A. 1212. Martin ignored Love-Lane’s expressions of
    concern about the discriminatory disciplinary practices and told her
    point blank that he did not want to "hear from [her] or Lewisville that
    year." 
    Id. See also
    J.A. 1306.
    Notwithstanding Martin’s warnings, Love-Lane continued to voice
    her concerns about race discrimination at Lewisville during her third
    year (1997-98) there. As a result, her relationship with Blanchfield
    deteriorated even further. In January 1998 the fifth grade teachers
    complained about Love-Lane to Blanchfield and requested that
    another administrator be assigned to the fifth grade team for the rest
    of the year. J.A. 959-61. Specifically, the teachers told Blanchfield
    that they were having difficulty in communicating with Love-Lane
    and that she was not treating them as professionals. 
    Id. In the
    spring
    of 1998 the fifth grade teachers again complained, this time to Martin,
    about their difficulties in working with Love-Lane. J.A. 1155-56.
    10                        LOVE-LANE v. MARTIN
    According to Martin, these teachers regarded Love-Lane as overbear-
    ing, intimidating, and unsupportive of their disciplinary practices. J.A.
    1328, 1372. On May 7, 1998, Blanchfield completed a draft evalua-
    tion of Love-Lane’s performance for her third year at Lewisville.
    Blanchfield rated Love-Lane "below standard" and "unsatisfactory" in
    three areas that related primarily to communication skills and efforts.
    Love-Lane received ratings of "at standard" or above in eight of
    eleven evaluation categories, including two ratings of "well above
    standard." J.A. 292-96. Martin and Amanda Bell (an assistant superin-
    tendent) reviewed the evaluation before it was given to Love-Lane.
    J.A. 290. On May 11, 1998, Blanchfield sent Love-Lane a memo,
    with copies to Martin and Bell, stating that she (Blanchfield) consid-
    ered Love-Lane’s "continued vocal opposition to our implementation
    of the Time-Out Room as blatant disrespect for me." J.A. 1268. On
    June 2 Martin sent Love-Lane a memo informing her that she would
    "be assigned to a different school, working in a non-administrative
    position for the 1998-99 school year." J.A. 481. Love-Lane was ulti-
    mately assigned to teach high school classes at North Forsyth High
    School. J.A. 1216. Love-Lane’s pay level was maintained until the
    end of her administrative contract. Martin’s memo informed Love-
    Lane of Blanchfield’s claim "that [Love-Lane] put forth minimal
    efforts to carry out the role, responsibilities, and functions of an assis-
    tant principal," which resulted in her lower evaluation for the 1997-98
    school year. J.A. 481. Martin claimed that Love-Lane had failed to
    respond positively to his October 1997 recommendations and that she
    lacked the "ability or desire to rebuild respect and trust" with Blanch-
    field and other staff members at Lewisville. 
    Id. Martin concluded
    that
    Love-Lane’s "unwillingness to re-establish working relationships
    with the principal and staff" had convinced him that Love-Lane did
    "not have a future as an administrator" in the school system. 
    Id. Mar- tin
    says that he "was not aware of, and did not consider" that Love-
    Lane "had engaged in any First Amendment activities." J.A. 973.
    Blanchfield, too, was transferred out of Lewisville and was placed at
    the school system’s central office for the 1998-99 year. J.A. 290.
    Love-Lane filed a grievance with the Board challenging Martin’s
    decision to reassign her. A panel of three Board members held a hear-
    ing in Love-Lane’s case on August 4, 1998, and the following two
    issues were considered:
    LOVE-LANE v. MARTIN                         11
    1. Whether or not the recommendation of the Superin-
    tendent [Martin] to non-renew the two-year administrative
    contract of Ms. Decoma Love-Lane is arbitrary, capricious,
    or for personal or political reasons.
    2. Whether or not the Superintendent [Martin] has the
    authority to assign Ms. Love-Lane to a teaching position for
    the remaining year of her administrator’s contract.
    J.A. 991. The three-member Board panel received documents from
    both sides, including a "grievance book" that Love-Lane had com-
    piled. J.A. 273, 304. The panel also heard statements from Love-
    Lane’s lawyers, Love-Lane, Martin, and Blanchfield. 
    Id. The minutes
    of the hearing reflect that one of Love-Lane’s lawyers argued to the
    panel that "the disagreements evidenced in the record between Ms.
    Blanchfield and Ms. Decoma Love-Lane were personal in nature and,
    therefore, the Board should not uphold" Martin’s decision. J.A. 992.
    Love-Lane told the panel that "her career was being sabotaged by Ms.
    Blanchfield" and that Blanchfield’s recommendations regarding
    Love-Lane’s future were "personal in nature." J.A. 993. Love-Lane
    denied that her performance had been unsatisfactory or below stan-
    dard. 
    Id. Martin said
    that the reasons stated in his June 2, 1998, memo
    to Love-Lane justified his decision to remove her from the assistant
    principal’s job at Lewisville and reassign her to a teaching position.
    The Board panel voted 2-1 to uphold Martin’s reassignment decision.
    The one member who dissented did so because it appeared that "Dr.
    Martin had already made up his mind about what he wanted to hap-
    pen." J.A. 264. This member "became concerned because [she] didn’t
    feel that [Martin] had given Ms. Love-Lane a fair shake." 
    Id. Because the
    panel’s decision was not unanimous, Love-Lane was able to
    appeal the issue to the full Board, which upheld the decision after
    reviewing the record before the panel and hearing argument from the
    lawyers for both sides. J.A. 273-74, 314-15. Love-Lane continues to
    work in her high school teaching position, but she claims to have lost
    any opportunity to pursue her preferred career path in school adminis-
    tration. J.A. 1216.
    On August 28, 1998, Love-Lane filed a charge of race discrimina-
    tion and retaliation against the Board and Martin with the Equal
    Employment Opportunity Commission (EEOC). She received a right
    12                       LOVE-LANE v. MARTIN
    to sue letter from the EEOC on June 30, 1999. On August 26, 1999,
    Love-Lane filed a complaint in federal court against the Board and
    Martin, alleging race discrimination, retaliation, and the denial of her
    rights to free speech and due process of law in violation of Title VII
    of the Civil Rights Act of 1964, as amended, 42 U.S.C. § 2000e et
    seq., 42 U.S.C. § 1981, 42 U.S.C. § 1983, and the North Carolina
    Constitution. After extensive discovery the defendants filed a motion
    for summary judgment, which the district court granted. The district
    court concluded that Love-Lane could not establish a violation of her
    rights to free speech and due process of law and that she failed to
    make out a prima facie case of race discrimination. J.A. 644-84.
    Love-Lane appeals the judgment, but she does not pursue the due pro-
    cess claim.
    II.
    Love-Lane contends that the district court erred in granting sum-
    mary judgment to the Board and Martin on her free speech and race
    discrimination claims. We review the summary judgment decision de
    novo. Thompson v. Potomac Elec. Power Co., 
    312 F.3d 645
    , 649 (4th
    Cir. 2002). Summary judgment is appropriate only when "there is no
    genuine issue as to any material fact and . . . the moving party is enti-
    tled to a judgment as a matter of law." Fed. R. Civ. P. 56(c). In
    reviewing the summary judgment, we view the facts in the light most
    favorable to Love-Lane, the non-moving party, drawing all justifiable
    inferences in her favor. Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 248-49 (1986). The dissent does the opposite: it ignores the best
    of Love-Lane’s evidence and states the facts in the light most favor-
    able to the Board and Martin. This mistaken approach, of course,
    allows the dissent to say that this case involves nothing more than a
    superintendent’s "decision to separate . . . two administrators
    embroiled in a personality conflict." Post at 33-34. This case involves
    much more than a personality conflict when the facts are viewed, as
    they must be, in Love-Lane’s favor: it involves a superintendent who
    demoted an assistant principal because she spoke out against race dis-
    crimination in discipline at a public school.
    LOVE-LANE v. MARTIN                          13
    III.
    A.
    We turn first to the district court’s rejection of Love-Lane’s claim,
    asserted under 42 U.S.C. § 1983, that the Board and Martin violated
    her right to free speech guaranteed by the First Amendment to the
    Constitution of the United States. The government may not retaliate
    against a public employee who exercises her First Amendment right
    to speak out on a matter of public concern. See Pickering v. Bd. of
    Educ., 
    391 U.S. 563
    , 573 (1968). This means, for example, that "[a]
    state may not dismiss a public school teacher because of the teacher’s
    exercise of speech protected by the First Amendment." Stroman v.
    Colleton County Sch. Dist., 
    981 F.2d 152
    , 155-56 (4th Cir. 1992). The
    First Amendment does not protect all speech by public employees.
    "Personal grievances, complaints about conditions of employment, or
    expressions about other matters of personal interest" fall outside the
    First Amendment because they are not matters of public concern. 
    Id. at 156.
    Even speech on a matter of public concern does not automati-
    cally qualify for First Amendment protection: the speaker’s interest
    in free expression is "tempered by the government’s interest in gov-
    ernmental effectiveness, efficiency, order, and the avoidance of dis-
    ruption." McVey v. Stacy, 
    157 F.3d 271
    , 277 (4th Cir. 1998).
    Retaliatory employment action violates a public employee’s right
    to free speech under the following conditions. First, the speech must
    relate to a matter of public concern. 
    Id. Second, the
    "employee’s
    interest in First Amendment expression must outweigh the employer’s
    interest in efficient operation of the workplace." Goldstein v. Chestnut
    Ridge Volunteer Fire Co., 
    218 F.3d 337
    , 352 (4th Cir. 2000) (internal
    quotation marks omitted) (citing 
    Pickering, 391 U.S. at 568
    ). (This
    part of the inquiry is known as the Pickering balancing test.) Third,
    there must be a causal relationship between the protected speech and
    the retaliatory employment action; specifically, "the protected speech
    [must be] a ‘substantial factor’ in the decision to take the allegedly
    retaliatory action." 
    Id. (internal quotation
    marks and citation omitted).
    The first two elements involve questions of law. The third element,
    causation, can be decided on "summary judgment only in those
    instances when there are no causal facts in dispute." 
    Id. 14 LOVE-LANE
    v. MARTIN
    1.
    The first question is whether Love-Lane’s speech was about a mat-
    ter of public concern. "Speech involves a matter of public concern
    when it involves an issue of social, political, or other interest to a
    community." Urofsky v. Gilmore, 
    216 F.3d 401
    , 406-07 (4th Cir.
    2000). The Supreme Court has made it clear that statements about a
    "[s]chool [d]istrict’s allegedly racially discriminatory policies
    involve[ ] a matter of public concern." Connick v. Myers, 
    461 U.S. 138
    , 146 (1983) (citing Givhan v. W. Line Consol. Sch. Dist., 
    439 U.S. 410
    (1979)). We, too, have repeatedly recognized that a public
    employee’s speech about racially discriminatory practices, particu-
    larly in public schools, involves a matter of public concern. See See-
    muller v. Fairfax County Sch. Bd., 
    878 F.2d 1578
    , 1582 (4th Cir.
    1989); Arvinger v. Mayor & City Council of Baltimore, 
    862 F.2d 75
    ,
    78 (4th Cir. 1988); cf. Piver v. Pender County Bd. of Educ., 
    835 F.2d 1076
    , 1079 (4th Cir. 1987); English v. Powell, 
    592 F.2d 727
    , 732 n.5
    (4th Cir. 1979). In analyzing whether speech involves a matter of
    public concern, we consider "the content, form, and context of [the]
    given statement[s], as revealed by the whole record." 
    Connick, 461 U.S. at 147-48
    . In this case, content and context are key. The content
    or subject matter of Love-Lane’s speech dealt with disciplinary prac-
    tices at Lewisville that discriminated against African American chil-
    dren. According to Love-Lane, African American children were
    disciplined more severely than other students. For example, they were
    sent more often to the time-out room, where they received no mean-
    ingful instruction. This speech did not relate to a private issue
    between Love-Lane and her employer. Rather, the summary judgment
    record demonstrates that it dealt with an issue of major concern to
    many in the Lewisville school community, including teachers, par-
    ents, and students.
    The context of Love-Lane’s speech is also important. Race dis-
    crimination in discipline was a topic Love-Lane spoke up about at
    SIT meetings, at Lewisville faculty meetings, and at private meetings
    with Blanchfield or Martin. The meetings of the SIT (the advisory
    group of teachers, administrators, and parents) often focused on how
    to improve the education of Lewisville’s "at-risk kids," many of
    whom were African American. J.A. 387-88. Thus, at SIT meetings
    when Love-Lane talked about race discrimination in discipline, she
    LOVE-LANE v. MARTIN                         15
    was raising exactly the sort of issue that was meant to be discussed
    at such meetings — meetings that were attended by parent representa-
    tives from the community. Cf. 
    Piver, 835 F.2d at 1081
    (noting that the
    public importance of a teacher’s speech on the subject of a principal’s
    tenure was demonstrated when "part of the speech took place at a
    public meeting called for the very purpose of soliciting opinions" on
    the tenure question). The fact that Love-Lane at times voiced her
    complaints about discriminatory discipline in faculty meetings and in
    private meetings with Blanchfield or Martin does not forestall a con-
    clusion that her speech involved a matter of public concern. In the
    end, Love-Lane’s "right to protest racial discrimination—a matter
    inherently of public concern—is not forfeited [because she sometimes
    chose] a private forum." 
    Connick, 461 U.S. at 148
    n.8 (emphasis
    added). See also Cromer v. Brown, 
    88 F.3d 1315
    , 1326 (4th Cir.
    1996). In sum, the content and context of Love-Lane’s speech estab-
    lish that she was speaking about a matter of public concern.
    The dissent claims that "Love-Lane’s speech on . . . discriminatory
    practices was but a small part of her tenure at Lewisville." Post at 41.
    It thus suggests that Love-Lane did not speak out often enough about
    discriminatory discipline to qualify as a citizen speaking on a matter
    of public concern. See post at 40. This simply ignores Love-Lane’s
    evidence in the summary judgment record. Time and again, that evi-
    dence shows, Love-Lane voiced her opposition to the time-out room
    and other disciplinary practices that discriminated against African
    American students. J.A. 385, 387-88, 415, 1168. She pointed out that
    African American students were disciplined in ways that often
    excluded them from regular class participation and from participation
    in activities such as class trips. J.A. 1203-07. Love-Lane has proffered
    evidence that she was persistent in speaking up about these problems,
    particularly the time-out room, in discussions with Blanchfield and
    Superintendent Martin and in meetings of the faculty and the SIT.
    One parent-member of the SIT summed up the focus and persistence
    of Love-Lane’s speech in this way:
    Ms. Love-Lane informed us [in the SIT meetings] that there
    was an overwhelming number of African-American students
    that were in the time-out room, that were sent to the office,
    and that were suspended. Ms. Love-Lane attempted to
    address the reasons for this situation time and again. Ms.
    16                       LOVE-LANE v. MARTIN
    Love-Lane spoke out about the fact that some of the teach-
    ers were arbitrary in their discipline, and did not know how
    to control African-American children. She expressed con-
    cerns about some teachers’ lack of understanding of cultural
    differences. She wanted us to try to work towards resolving
    the problem.
    J.A. 394 (emphasis added). The record, when read in the light most
    favorable to Love-Lane, leaves no doubt that she spoke out regularly
    about discriminatory discipline, a matter of public concern.
    2.
    Next, we consider whether Love-Lane’s free speech interest out-
    weighs the interest of the Board and the Superintendent in the effi-
    cient operation of the school system. See 
    Pickering, 391 U.S. at 568
    .
    The interest of the community is also weighed in this evaluation. Cro-
    
    mer, 88 F.3d at 1326
    . The government employer must make a
    stronger showing of the potential for inefficiency or disruption when
    the employee’s speech involves a "more substantial[ ]" matter of pub-
    lic concern. 
    Connick, 461 U.S. at 152
    . See also Hall v. Marion Sch.
    Dist. No. 2, 
    31 F.3d 183
    , 195 (4th Cir. 1994) ("When an employee’s
    speech substantially involves matters of public concern . . . the state
    must make a stronger showing of disruption in order to prevail."). An
    assistant principal’s detailed claim of race discrimination against Afri-
    can American students in a public school involves a serious and sub-
    stantial issue of public concern. The summary judgment record
    demonstrates that this issue was of special importance to parents of
    African American children at Lewisville and to many in the larger
    community. J.A. 75-76, 387-88.
    Because of the especially strong interest of the speaker (Love-
    Lane) and the community in the subject of Love-Lane’s speech, the
    Board and Martin bear a heavier burden in attempting to show that
    their efficiency concerns outweigh Love-Lane’s free speech interests.
    Factors that we take into account in balancing these interests include
    whether the employee’s speech (1) impairs the ability of supervisors
    to mete out discipline, (2) impairs harmony among co-workers, (3)
    damages close working relationships, (4) impedes the performance of
    the public employee’s duties, (5) interferes with the operation of the
    LOVE-LANE v. MARTIN                          17
    agency, (6) conflicts with the responsibilities of the employee within
    the agency, and (7) is communicated to the public or to co-workers
    in private. 
    McVey, 157 F.3d at 278
    (citing Rankin v. McPherson, 
    483 U.S. 378
    , 388-91 (1987)). In this case the Board and Martin argue that
    Love-Lane’s speech adversely affected school administration and
    resulted in poor working relationships between Love-Lane and other
    teachers and between Love-Lane and Blanchfield.
    In considering the employer’s efficiency concerns, we take into
    account the disruptions or inefficiencies caused by the content of the
    speech for which First Amendment protection is sought. 
    Givhan, 439 U.S. at 415
    n.4. Of course, the speech "will not be considered in a
    vacuum; the manner, time, and place of the employee’s expression are
    relevant, as is the context in which the dispute arose." 
    Rankin, 483 U.S. at 388
    . The defendants’ proffered evidence reveals that certain
    teachers (mostly from the fifth grade) and administrators regarded
    Love-Lane as abrasive and confrontational. J.A. 1002-03, 1155-56,
    1210. A few fifth-grade teachers complained on one occasion that
    Love-Lane called their use of the time-out room "unprofessional."
    And Blanchfield said that she took Love-Lane’s vocal opposition to
    the time-out room as a sign of "blatant disrespect." It appears that the
    teachers and administrators who took offense at Love-Lane’s manner
    or tone also took offense at the content of her speech opposing race
    discrimination in discipline. (The dissent contends that this last state-
    ment "finds no support in the record," post at 41, but it does. For
    example, one fifth-grade teacher who opposed the time-out room
    "heard [other fifth-grade] teachers on more than one occasion express
    resentment toward Ms. Love-Lane for questioning discipline prac-
    tices" such as their use of the time-out room. J.A. at 364.)
    For her part, Love-Lane states that she voiced her concerns about
    race discrimination in a sincere and respectful way. J.A. 1203-04.
    Love-Lane’s own statements must be credited for purposes of sum-
    mary judgment, and contrary to what the dissent suggests, see post at
    41, her position has much support in the record. A number of Love-
    Lane’s fellow staff members at Lewisville, as well as parent-members
    of the SIT, confirm that her speech and manner were professional and
    reassuring, not disruptive or disrespectful. See, e.g., J.A. 354 (assis-
    tant principal stating that Love-Lane performed her duties "in a pro-
    fessional manner."); J.A. 384 (teacher stating that Love-Lane was
    18                       LOVE-LANE v. MARTIN
    "warm, passionate and professional" and that "[c]hildren, parents and
    teachers felt comfortable talking with [her]."); J.A. 1166 (teacher stat-
    ing that Love-Lane was "articulate, genuine, caring, and accessible"
    in her role as assistant principal); J.A. 414 (teacher stating that Love-
    Lane "was pleasant to work with and I respected her."); J.A. 397
    (teacher’s assistant stating that Love-Lane was "an excellent assistant
    principal" who "had the children’s well-being at heart."); J.A. 349
    (parent-member of the SIT stating that "Love-Lane was always
    respectful and professional" in voicing her objections to the time-out
    room and other disciplinary practices that worked against African-
    American students). Superintendent Martin himself acknowledged
    that the "welfare of the students" was not "at risk as a result of any
    action or in action [sic] by" Love-Lane. J.A. 978. We have thus ana-
    lyzed the effects of both the content and manner of Love-Lane’s
    speech, and we have done it in a way that is well within the parame-
    ters of the cases cited by the dissent. See e.g., Leary v. Daescher, 
    228 F.3d 729
    , 738 (6th Cir. 2000) (concluding that even though plaintiff-
    teachers’ speech criticizing their school’s handling of student disci-
    pline "was often conducted in a disrespectful manner," the speech was
    "of sufficient public importance to outweigh the [school board’s]
    interest in limiting that speech.").
    In sum, the evidence, especially when viewed in Love-Lane’s
    favor, shows that her speech did not affect the ability of administra-
    tors and teachers at Lewisville to deliver their educational services;
    nor did her speech diminish the quality of education being provided.
    But even if Love-Lane’s speech — exposing and opposing race dis-
    crimination — caused some disharmony at the Lewisville school, we
    must remember that her speech dealt with a substantial issue of public
    concern that was of special interest to the larger Lewisville commu-
    nity. In all events, the interests of Love-Lane and the community in
    her speech are sufficiently substantial to outweigh the efficiency con-
    cerns expressed by the defendants.
    3.
    Last, we consider whether Love-Lane’s protected speech was a
    substantial factor in the decision to transfer her from the administra-
    tive position of assistant principal to a high school teaching position.
    If the causal facts about the reassignment are in dispute, summary
    LOVE-LANE v. MARTIN                          19
    judgment is not appropriate. 
    Goldstein, 218 F.3d at 352
    . We note par-
    enthetically that Love-Lane’s transfer or reassignment, which was a
    demotion in duties and responsibilities, qualifies as an adverse
    employment action for purposes of her free speech claim. See
    DiMeglio v. Haines, 
    45 F.3d 790
    , 806-07 (4th Cir. 1995) (citing
    Rutan v. Republican Party of Ill., 
    497 U.S. 62
    , 75-76 (1990)); 
    Piver, 835 F.2d at 1078
    (assuming that teacher’s reassignment to a school
    located forty miles away would constitute retaliatory action).
    Love-Lane must proffer facts to demonstrate that her protected
    speech was a substantial factor in the decision to remove her from the
    job of assistant principal at Lewisville and reassign her to a teaching
    position. On this point we review the record to determine whether a
    reasonable jury could conclude that Love-Lane’s reassignment was
    "substantially motivated by [her] protected speech; if a reasonable
    jury could reach this conclusion, then we must remand the case for
    trial." 
    Goldstein, 218 F.3d at 357
    . The defendants offer several
    grounds, all allegedly independent of the protected speech, to support
    their decision to reassign Love-Lane to a teaching position. Specifi-
    cally, they contend that Love-Lane (1) displayed an unwillingness "to
    accept constructive criticism" from her supervisors, (2) "refused to
    acknowledge any responsibility or need to develop better communica-
    tion skills or better working relationships," (3) "put forth [only] mini-
    mal efforts to carry out the role, responsibilities, and functions of an
    assistant principal," and (4) demonstrated an inability or lack of desire
    "to rebuild respect and trust [which] adversely affected the adminis-
    tration of staff and Lewisville School." J.A. 481. The Board and
    Superintendent Martin claim that none of Love-Lane’s evidence
    shows that her protected speech was a factor in their respective deci-
    sions. Martin claims specifically that he did not consider Love-Lane’s
    protected speech at all when he made the decision to reassign her to
    a teaching position. The defendants (and the dissent), however, ignore
    much of Love-Lane’s side of the summary judgment record. Our
    review of the record reveals that Love-Lane has proffered sufficient
    circumstantial evidence to establish that her protected speech (her
    vocal opposition to the discriminatory discipline practices at Lewis-
    ville) was a substantial factor in the decision to demote her to a teach-
    er’s position. Cf. Peters v. Jenney, 
    327 F.3d 307
    , 323 (4th Cir. 2003)
    (vacating grant of summary judgment to defendant where the plaintiff
    presented limited, but sufficient, evidence of a causal connection
    20                       LOVE-LANE v. MARTIN
    between her speech and the nonrenewal of her contract); Pike v.
    Osborne, 
    301 F.3d 182
    , 185 (4th Cir. 2002) (concluding that the
    plaintiff’s evidence of the causal connection between speech and
    retaliation was sufficient even though it was "thin and circumstan-
    tial"). We will recount this evidence.
    First, as Love-Lane’s speech became increasingly more critical of
    race discrimination in discipline at Lewisville, her performance evalu-
    ations from Blanchfield, the principal, became increasingly more neg-
    ative. At the end of Love-Lane’s first year as assistant principal at
    Lewisville, before she expressed concerns about the treatment of
    minority students, she received excellent evaluations from Blanch-
    field. At the end of Love-Lane’s second year, after she had spoken out
    about discrimination — first in private meetings with Blanchfield,
    where she was rebuffed, and later at faculty meetings and SIT meet-
    ings — Blanchfield gave her lowered evaluations. During her third
    year, as Love-Lane continued to raise concerns about race discrimina-
    tion at Lewisville, her relationship with Blanchfield deteriorated even
    further. Near the end of the third year Blanchfield sent Love-Lane a
    memo, with a copy to Martin, saying that she (Blanchfield) consid-
    ered Love-Lane’s "continued vocal opposition to our implementation
    of the Time-Out Room as blatant disrespect for me." J.A. 1268.
    Blanchfield sent this memo at about the same time that she completed
    her last evaluation of Love-Lane which rated her as "below standard"
    or "unsatisfactory" in three areas. Martin, of course, relied on Blanch-
    field’s evaluations in making the decision to reassign Love-Lane.
    Second, Martin’s own assessment of Love-Lane grew more nega-
    tive as she continued to speak out about discrimination. Indeed, Mar-
    tin attempted to discourage or suppress her speech. Love-Lane
    brought the race discrimination issue to Martin’s attention several
    times. Rather than face up to the issue, however, Martin "seemed
    more concerned that [Love-Lane] not make waves." Martin actually
    instructed Love-Lane to "avoid any actions which might cause con-
    flict." J.A. 1210. Love-Lane’s job, Martin told her, was not to worry
    about the children but to please the principal, Blanchfield. Martin
    admitted that he did not conduct any investigation into Love-Lane’s
    allegations about racially discriminatory practices at Lewisville. J.A.
    1364-65, 1413-15. And Martin further admitted that when Love-Lane
    continued to confront him about her concerns, he "told her that all of
    LOVE-LANE v. MARTIN                         21
    Lewisville’s business needs to stay out of my office." J.A. 1306.
    Finally, Love-Lane told Martin that Blanchfield was giving her lower
    evaluations because she had spoken out on racial issues. See J.A. 661.
    Martin nevertheless decided that Love-Lane should be removed from
    her administrative position at Lewisville and transferred to a high
    school teaching position.
    A rational jury could find from these facts that Blanchfield resented
    Love-Lane’s vocal opposition to race discrimination and that she pun-
    ished Love-Lane for this speech by giving her lower evaluations. A
    jury could find that Martin, who endorsed Blanchfield’s evaluations
    and reassigned Love-Lane in part because of them, was aware of
    Love-Lane’s speech and Blanchfield’s opposition to it. A jury could
    find that Martin was unwilling to address Love-Lane’s concerns about
    race discrimination at Lewisville and that he even attempted to pre-
    vent Love-Lane from speaking out. A jury could find that Martin
    became increasingly aggravated as Love-Lane continued to bring up
    the subject of race discrimination at Lewisville. Finally, a jury could
    conclude that Love-Lane’s speech was a substantial factor in the deci-
    sion to remove her from her job at Lewisville and demote her.
    The dissent claims that Martin demoted Love-Lane because of her
    personality conflict with Blanchfield and her "tone and demeanor."
    Post at 44. Love-Lane’s evidence does not allow this conclusion at
    the summary judgment stage. At the three schools where Love-Lane
    previously served as assistant principal, she had excellent relation-
    ships with her principals. These principals complimented her for her
    strong skills in communicating and consistently recommended her for
    promotion. J.A. 1199-2000. Superintendent Martin himself consid-
    ered Love-Lane to be "an outgoing, people oriented administrator."
    J.A. 966. Martin considered transferring Love-Lane to Lewisville
    because Blanchfield had allowed serious racial tensions to develop
    there. Martin knew that Blanchfield and Love-Lane had different
    approaches to school administration. Nevertheless, Martin sent Love-
    Lane to Lewisville as an antidote to the racial tensions and to serve
    as a role model for African American students. J.A. 966. As it turned
    out, Love-Lane and Blanchfield did not get along; but when the facts
    are viewed in Love-Lane’s favor, it becomes clear that this case can-
    not be brushed aside as a "simple personality dispute," as the dissent
    attempts to do. See post at 35. Once Love-Lane went to Lewisville
    22                       LOVE-LANE v. MARTIN
    and assessed the situation, she realized that discriminatory discipline
    was a major problem. When she began to speak out about the discrim-
    ination, she ran into trouble with Martin. She raised her concerns with
    him, and he told her that he did not want to hear about Lewisville.
    When Love-Lane persisted in speaking out, Martin demoted her.
    Love-Lane thus proffers sufficient evidence to raise a jury question
    about whether her speech was a substantial factor in the decision to
    demote her.
    4.
    We conclude that Love-Lane, who was protesting race discrimina-
    tion in a public school, was speaking out on a matter of public con-
    cern. Love-Lane’s and the community’s interests in her speech
    outweigh the efficiency concerns of her employer. And, when we
    view the evidence in the light most favorable to Love-Lane, we con-
    clude that there is a genuine issue of material fact as to whether Love-
    Lane’s speech was a substantial factor in the decision to demote her.
    The dissent contends that we have reached this conclusion by ignor-
    ing defense evidence and by "accord[ing] little respect to the record."
    Post at 44. See also post at 35-36. We have not ignored the evidence
    proffered by the defense. See supra at 7-10, 17, 19-20. And we have
    respected the record because the entire record has been our guide. A
    review of the entire record reveals a factual dispute about the role of
    Love-Lane’s speech in her demotion that must be resolved by a jury.
    In sum, Love-Lane has at this stage established the elements of a
    claim that she was retaliated against for exercising her constitutional
    right to free speech.
    B.
    Because Love-Lane presents a valid claim for violation of her First
    Amendment right to free speech, we must decide whether the defen-
    dants, the Board and Superintendent Martin, are subject to suit under
    42 U.S.C. § 1983. We consider in turn the potential liability of the
    Board and Martin (the latter is sued in both his official and personal
    capacities).
    1.
    To hold a municipality (a local government entity) liable for a con-
    stitutional violation under § 1983, the plaintiff must show that the
    LOVE-LANE v. MARTIN                          23
    execution of a policy or custom of the municipality caused the viola-
    tion. 
    Hall, 31 F.3d at 195
    . "[M]unicipal liability may be imposed for
    a single decision by municipal policymakers under appropriate cir-
    cumstances." Pembaur v. City of Cincinnati, 
    475 U.S. 469
    , 480
    (1986). To hold a municipality liable for a single decision (or viola-
    tion), the decisionmaker must possess "final authority to establish
    municipal policy with respect to the action ordered." 
    Id. at 481.
    In this
    case the Board exercised final review authority over Martin (through
    the three-person panel of the Board and then the full Board) in
    approving his decision to demote Love-Lane to a teaching position.
    Only this action by the Board, which involved the exercise of its final
    policymaking authority, may serve as the basis for Board liability. 
    Id. Thus, the
    Board cannot be held liable for personnel decisions over
    which it did not retain final review authority; that is, it is not liable
    for decisions committed to Martin’s discretion because there is no
    respondeat superior liability under § 1983. See Monell v. Dep’t of Soc.
    Servs., 
    436 U.S. 658
    , 691 (1978). Rather, the Board is only liable for
    acts that it has "officially sanctioned or ordered." 
    Pembaur, 475 U.S. at 480
    . This means that Love-Lane must demonstrate that the Board
    was aware of the constitutional violation and either participated in, or
    otherwise condoned, it. See 
    Hall, 31 F.3d at 196
    . We conclude that
    Love-Lane has failed to demonstrate the necessary involvement on
    the part of the Board.
    The minutes of Love-Lane’s grievance hearing reveal that Love-
    Lane did not argue to the Board’s three-person panel that either
    Blanchfield or Martin retaliated against her because she was exercis-
    ing First Amendment rights. J.A. 278-79. Likewise, Love-Lane’s
    "grievance book," which documented her case to the Board, did not
    contain anything that would have alerted the Board to her First
    Amendment claim. J.A. 195-96. Each member of the Board, which
    upheld Martin’s decision after Love-Lane appealed the decision of the
    three-member panel, stated that his or her decision had nothing to do
    with Love-Lane’s speech. Love-Lane thus offers no evidence that the
    Board punished her for, let alone was aware of, her opposition to race
    discrimination at Lewisville. In addition, the Board had before it legit-
    imate grounds for upholding Martin’s decision. We conclude that
    Love-Lane has not produced sufficient evidence to hold the Board lia-
    ble under § 1983 for a violation of her First Amendment rights. Cf.
    Curtis v. Okla. City Pub. Schs. Bd. of Educ., 
    147 F.3d 1200
    , 1216
    24                       LOVE-LANE v. MARTIN
    (10th Cir. 1998) (holding that there was no school board liability
    where the "record indicates that Plaintiff did not himself inform the
    Board, either at the pretermination hearing or in writing, that he
    believed the recommendation was retaliatory"). Accordingly, the dis-
    trict court properly rejected Love-Lane’s First Amendment claim
    against the Board.
    2.
    We turn next to Love-Lane’s claims against Martin, brought
    against him in both his official and individual capacities. The district
    court correctly held that the § 1983 claim against Martin in his official
    capacity as Superintendent is essentially a claim against the Board
    and thus should be dismissed as duplicative. Kentucky v. Graham,
    
    473 U.S. 159
    , 165-66 (1985); Hicks v. Halifax County Bd. of Educ.,
    
    93 F. Supp. 2d 649
    , 667 (E.D.N.C. 1999). As to the First Amendment
    claim against Martin under § 1983 in his individual capacity, Martin
    asserts a qualified immunity defense. See Harlow v. Fitzgerald, 
    457 U.S. 800
    , 818 (1982). We review de novo the district court’s determi-
    nation that Martin is entitled to immunity, viewing the evidence in the
    light most favorable to Love-Lane. Gomez v. Atkins, 
    296 F.3d 253
    ,
    260-61 (4th Cir. 2002). To determine whether Martin is entitled to
    qualified immunity, we must (1) identify the right allegedly violated,
    (2) consider whether at the time of the alleged violation the right was
    clearly established, and (3) determine whether a reasonable person in
    Martin’s position would have known that his actions would violate
    that right. Wilson v. Layne, 
    141 F.3d 111
    , 114-15 (4th Cir. 1998). We
    conclude that Martin is not entitled to qualified immunity.
    We have already covered the first step in Part 
    III.A, supra
    , where
    we examined at length the right allegedly violated and observed that
    a public employee like Love-Lane has a First Amendment right to
    protest racially discriminatory practices at her agency without fear of
    retaliation. The more interesting question is the second, that is,
    whether the right was clearly established in 1997 and 1998 when
    Love-Lane was speaking out about race discrimination in discipline
    at Lewisville and Martin was allegedly retaliating against her. Picker-
    ing itself, decided thirty years before Love-Lane’s speech and demo-
    tion, made clear that the core value of the Free Speech Clause of the
    First Amendment — "[t]he public interest in having free and unhin-
    LOVE-LANE v. MARTIN                           25
    dered debate on matters of public importance" — is so great that a
    public school "teacher’s exercise of [her] right to speak on issues of
    public importance may not furnish the basis for" an adverse employ-
    ment decision against her. 
    Pickering, 391 U.S. at 573
    , 574. And Giv-
    han, decided nearly twenty years before Love-Lane’s speech, made
    "clear that . . . statements concerning the [s]chool [d]istrict’s allegedly
    racially discriminatory practices involved a matter of public concern."
    
    Connick, 461 U.S. at 146
    . Thus, by 1997 it was clearly established
    that Love-Lane’s speech about race discrimination at Lewisville
    involved a matter of public concern. We have said on many occa-
    sions, however, that "only infrequently will it be ‘clearly established’
    that a public employee’s speech on a matter of public concern is con-
    stitutionally protected, because the relevant inquiry requires a ‘partic-
    ularized balancing’ [under Pickering] that is subtle, difficult to apply,
    and not yet well-defined." 
    DiMeglio, 45 F.3d at 806
    (citation omit-
    ted). But we have never said "that a public employee’s right to speak
    on matters of public concern could never be clearly established." Cro-
    
    mer, 88 F.3d at 1326
    . We did the Pickering balancing in part 
    III.A, supra
    , and concluded that the subject of Love-Lane’s speech was of
    such heightened public concern that her interest (and the communi-
    ty’s) clearly outweighed her employer’s interest in efficiency. We
    noted there, in fact, that Martin admitted outright that Love-Lane’s
    speech did not jeopardize the welfare of the students at Lewisville.
    In light of this earlier discussion, we are persuaded that the interests
    to be balanced under Pickering weigh so heavily in Love-Lane’s
    favor that her right to speak about race discrimination in a public
    school was clearly established well before 1997 and 1998. See Cro-
    
    mer, 88 F.3d at 1327-29
    .
    The final item in the qualified immunity inquiry is whether a rea-
    sonable person in Martin’s position would have known that demoting
    Love-Lane would have violated her right to speak out about race dis-
    crimination. We recognize that Martin, as school superintendent, has
    a very tough job — from handling difficult personnel matters, to satis-
    fying parents, to providing quality education. A superintendent must
    therefore be accorded a great deal of leeway in managing a school
    system. Still, by 1997 a reasonable superintendent would surely be
    aware of a teacher’s right to speak out in opposition to race discrimi-
    nation against elementary school children. And a reasonable superin-
    tendent would also know that retaliation taken in response to such
    26                       LOVE-LANE v. MARTIN
    speech is a First Amendment violation, especially when the speech
    was not disruptive to the point of jeopardizing the welfare of the chil-
    dren. In short, "[a]lthough it may be difficult to delimit exactly what
    conduct, in the abstract, violates a public employee’s first amendment
    rights," demoting a public school teacher who speaks out against race
    discrimination in her school in a manner that does not jeopardize the
    welfare of the students "surely falls within the ambit." Thompson v.
    City of Starkville, 
    901 F.2d 456
    , 470 (5th Cir. 1990). Because case
    law had confirmed Love-Lane’s right to speak and because the Pick-
    ering balancing test tips decidedly in her favor, we hold that any rea-
    sonable school superintendent in Martin’s position in 1997 and 1998
    would have realized that he would violate the Constitution if he, in
    fact, took adverse employment action against Love-Lane for speaking
    out about race discrimination at Lewisville Elementary School. We
    emphasize here that any liability on Martin’s part hinges on Love-
    Lane’s ability to convince a jury that her reassignment was, in fact,
    retaliation for her exercise of protected speech. We emphasize, too,
    that we are not holding that every time a public official takes an
    adverse employment action against an employee who has complained
    of discrimination, the official risks a trial. See 
    Cromer, 88 F.3d at 1330
    n.11. "Rather, this is the infrequent case where, after the Picker-
    ing balancing, the employee had the right to speak as a citizen about
    extensive and specific claims of racial discrimination." 
    Id. Here, Love-Lane
    assessed the situation at Lewisville for an entire school
    year, determined that the time-out room and other disciplinary prac-
    tices discriminated against African American children in specific
    ways, and complained about this to school officials, at first privately
    and then more publicly. Surely Martin should have known that Love-
    Lane could not be disciplined for her speech on such a vital subject.
    For all of these reasons, we reverse the district court’s determination
    that Martin is entitled to qualified immunity with respect to Love-
    Lane’s free speech claim.
    The dissent claims that in denying qualified immunity to Superin-
    tendent Martin, we "leave[ ] [top] school administrators in a sea of
    indeterminancy." Post at 48. The majority asks, "What exactly are
    school administrators in Martin’s shoes henceforth supposed to do?"
    Post at 48. The answer is simple. They should do the same thing they
    were supposed to do before today: hear out, and not retaliate against,
    an assistant principal (or some other mid-level administrator) who
    LOVE-LANE v. MARTIN                          27
    raises concerns in a professional way about race discrimination in a
    public school. We should remember that mid-level school administra-
    tors, such as Love-Lane, have tough jobs too, for they are on the front
    lines. The doctrine of qualified immunity does not strip them of
    clearly established constitutional protections. The superintendent who
    appreciates this, as most surely do, will not be hindered by today’s
    decision.
    C.
    In an attempt to broaden its attack on our decision to allow Love-
    Lane’s First Amendment claim to proceed against Superintendent
    Martin, the dissent in its part IV discusses the importance of maintain-
    ing discipline in our public schools. See post at 49 ("Keeping order
    in our nation’s schools is among our most pressing educational con-
    cerns.") This discussion actually confirms that Love-Lane was speak-
    ing out about a matter of substantial public concern when she
    questioned discriminatory practices in discipline at Lewisville.
    Indeed, Love-Lane’s speech was consistent with her interest in strong
    discipline. She believes "that children must be taught standards of
    behavior and they must be required to meet them. If children do not
    adhere to standards, then [she] believe[s] it is a teacher’s responsibil-
    ity, as a trained professional, to confront the problem and deal with
    it, not pass it off or give up on the child." J.A. 1204. According to
    Love-Lane, that is where Lewisville was failing. Too many teachers
    were using the time-out room to warehouse at-risk children who were
    often consigned there for minor infractions. Once there, the children,
    who were mostly African-American, received no instruction. Love-
    Lane used her First Amendment right to expose this practice.
    The dissent also says that in allowing Love-Lane’s First Amend-
    ment claim to proceed, we are relying on litigation, not democratic
    discourse, to settle debates about disciplinary methods in public
    schools. See post at 49-50. The dissent is mistaken. We are simply
    recognizing that the First Amendment allows a school administrator
    or teacher to debate issues of discipline within the parameters of Pick-
    ering. Here, the jury will not decide who had the best argument in the
    debate about discipline at Lewisville. It will decide only whether
    Love-Lane was demoted because she exercised her First Amendment
    right to voice concerns about disciplinary practices.
    28                      LOVE-LANE v. MARTIN
    In its part V the dissent contends that our decision will drive good
    educators to private schools or other options. As we have said, the
    reasonable administrator who listens to the views of his subordinates
    and who does not retaliate when a troublesome issue is raised need
    not fear this opinion. But there is another point. The underprivileged
    fifth-grade student who is warehoused in a time-out room does not
    have the option of going to a private school or somewhere else. This
    student has been abandoned at the end of the road unless someone,
    like Love-Lane, is able to speak up for him.
    IV.
    Love-Lane contends that the district court erred in granting sum-
    mary judgment to the Board and Martin on her claims that she was
    discriminated against because of her race when she was demoted.
    Love-Lane asserts her discrimination claims under three federal stat-
    utes, Title VII, 42 U.S.C. § 1981, and 42 U.S.C. § 1983. Love-Lane
    proffers a circumstantial case, and the elements required to establish
    such a case are the same under all three statutes. See St. Mary’s
    Honor Ctr. v. Hicks, 
    509 U.S. 502
    , 506 n.1 (1993); 
    Thompson, 312 F.3d at 649
    n.1. Specifically, the McDonnell Douglas framework,
    developed for Title VII, has been used to evaluate race discrimination
    claims under the three statutes. See McDonnell Douglas Corp. v.
    Green, 
    411 U.S. 792
    , 802-05 (1973).
    Section 703(a)(1) of Title VII of the Civil Rights Act of 1964
    makes it "an unlawful employment practice for an employer . . . to
    fail or refuse to hire or to discharge any individual, or otherwise to
    discriminate against any individual with respect to his compensation,
    terms, conditions, or privileges of employment, because of such indi-
    vidual’s race." 42 U.S.C. § 2000e-2(a)(1). Under the McDonnell
    Douglas proof scheme the plaintiff must first establish a prima facie
    case of discrimination. See St. Mary’s Honor 
    Ctr., 509 U.S. at 506
    .
    Once the plaintiff establishes her prima facie case, the defendant must
    respond with evidence that it acted with a legitimate, non-
    discriminatory reason. See 
    id. at 506-07.
    If the defendant makes this
    showing, the plaintiff must then present evidence to prove that the
    defendant’s articulated reason was pretext for unlawful discrimina-
    tion. See 
    id. at 507-08.
    Although the evidentiary burdens shift back
    and forth under the McDonnell Douglas framework, "[t]he ultimate
    LOVE-LANE v. MARTIN                         29
    burden of persuading the trier of fact that the defendant intentionally
    discriminated against the plaintiff remains at all times with the plain-
    tiff." Tex. Dep’t of Cmty. Affairs v. Burdine, 
    450 U.S. 248
    , 253
    (1981). See also Reeves v. Sanderson Plumbing Prods., Inc., 
    530 U.S. 133
    , 143 (2000). We conclude in this case, for the reasons set forth
    below, that while Love-Lane establishes a prima facie case of race
    discrimination, she does not proffer sufficient evidence of pretext to
    overcome the defendants’ legitimate, non-discriminatory reason for
    their decision to demote her. (To the extent that the Supreme Court’s
    recent decision in Desert Palace, Inc. v. Costa, 539 U.S. ___, 123 S.
    Ct. 2148 (2003), might change the role that the McDonnell Douglas
    burden-shifting framework plays in race discrimination cases, see
    Dare v. Wal-Mart Stores, Inc., 
    267 F. Supp. 2d 987
    (D. Minn. June
    13, 2003), any change would not prevent the entry of summary judg-
    ment against Lane-Love on her race discrimination claims. As our
    discussion will show, Love-Lane does not "present sufficient evi-
    dence for a reasonable jury to conclude, by a preponderance of the
    evidence, that ‘race . . . was a motivating factor’" in her demotion.
    Desert 
    Palace, 123 S. Ct. at 2155
    .)
    A.
    To establish her prima facie case that the defendants’ decision not
    to renew her administrative contract and to reassign her to a teaching
    position was discriminatory, Love-Lane must show that (1) she is a
    member of a protected class, (2) she was qualified for her job and her
    performance was satisfactory, (3) despite her qualifications she was
    removed from her assistant principal’s position and reassigned to a
    teaching position, and (4) the assistant principal’s position remained
    open to similarly qualified applicants after her reassignment. See Kar-
    pel v. Inova Health Sys. Servs., 
    134 F.3d 1222
    , 1228 (4th Cir. 1998);
    Mitchell v. Toledo Hosp., 
    964 F.2d 577
    , 582 (6th Cir. 1992).
    First, Love-Lane, who is African American, is a member of a pro-
    tected class. See 42 U.S.C. § 2000e-2(a)(1). Second, Love-Lane’s evi-
    dence creates a genuine issue of fact as to whether her job
    performance was satisfactory at the time of her reassignment. There
    is no denying that by Love-Lane’s third year at Lewisville, her rap-
    port with Blanchfield, as well as with several teachers, had deterio-
    rated substantially, and her performance evaluations reflected that.
    30                       LOVE-LANE v. MARTIN
    Love-Lane offers evidence, however, that she continued to perform
    her job at a satisfactory level despite the problems with Blanchfield
    and certain teachers. While the defendants offer evidence that Martin
    and other top administrative officials independently evaluated Love-
    Lane’s work performance and found it to be substandard, Love-
    Lane’s evidence indicates that she was open to feedback and con-
    structive criticism, made efforts to get along with Blanchfield and
    other staff members at Lewisville, and conducted herself overall in a
    professional and respectful manner. In fact, even on her last perfor-
    mance evaluation in the late spring of 1998, Love-Lane received rat-
    ings of standard or above in eight out of eleven evaluation categories.
    J.A. 292-96. She received a rating of "well above standard" for her
    work in planning the school program, which included assisting in
    developing the goals and objectives of the school, providing direction
    to staff, and contributing to the planning of the instructional program.
    J.A. 292. Love-Lane has thus created a genuine issue of material fact
    as to whether she was performing at a satisfactory level at the time
    of her reassignment. Third, we assume here, as did the district court,
    that Love-Lane’s removal from her administrative position and reas-
    signment to a teaching position (a demotion) constitutes an adverse
    employment action for purposes of Title VII. Cf. Boone v. Goldin,
    
    178 F.3d 253
    , 256 (4th Cir. 1999) (noting that Title VII liability can
    arise from "reassignment with significantly different responsibilities")
    (internal quotation marks and citation omitted). Fourth, neither side
    disputes that Love-Lane’s assistant principal position remained open
    to similarly qualified applicants after her reassignment. In sum, Love-
    Lane can establish each of the four elements of a prima facie case of
    race discrimination.
    B.
    Because Love-Lane has established a prima facie case of race dis-
    crimination, the burden shifts to the defendants to offer a legitimate,
    nondiscriminatory reason for Love-Lane’s reassignment. O’Connor v.
    Consol. Coin Caterers Corp., 
    517 U.S. 308
    , 311 (1996). The defen-
    dants contend that Love-Lane was reassigned because she demon-
    strated a complete inability to work effectively under Blanchfield and
    because she failed to meet the expectations laid out for her by Martin
    in his October 1997 memo. (Martin’s memo warned Love-Lane that
    she had to respect the authority of her principal, register her disagree-
    LOVE-LANE v. MARTIN                         31
    ments in private, and rebuild trust. J.A. 979-80.) This explanation is
    sufficient to shift the burden to Love-Lane, who must show that "the
    legitimate reasons offered by the defendant[s] were not [their] true
    reasons, but were a pretext for discrimination." 
    Burdine, 450 U.S. at 253
    .
    Love-Lane fails to proffer sufficient evidence of pretext. We recog-
    nize, of course, that we held in part III that a reasonable jury could
    conclude that Love-Lane was retaliated against for speaking out on
    race issues in violation of her right to free speech. But the fact that
    Love-Lane has a viable free speech claim does not automatically
    mean that she has a viable race discrimination claim. To reach a jury
    on her race discrimination claims, Love-Lane must demonstrate —
    apart from demonstrating that she was reassigned in retaliation for her
    speech on race issues — that she was reassigned "because of" her
    race. That, we conclude, she cannot do. Because, as we have already
    concluded, Love-Lane presents a genuine issue of material fact as to
    whether she was reassigned to a high school teaching position in
    retaliation for her vocal opposition to race discrimination, it follows
    that her evidence casts some doubt on the defendants’ assertion that
    they had legitimate, nondiscriminatory reasons for reassigning her.
    But that doubt has nothing to do with Love-Lane’s race. That is, none
    of Love-Lane’s evidence that she was reassigned in retaliation for her
    speech suggests that she was reassigned because of her race. Simply
    because Love-Lane presents evidence that the defendants’ justifica-
    tion for their adverse employment decision may be false does not
    mean that Love-Lane’s evidence demonstrates pretext for race dis-
    crimination. "The ultimate question is whether the employer inten-
    tionally discriminated, and proof that the employer’s proffered reason
    is unpersuasive, or even obviously contrived, does not necessarily
    establish that [Love-Lane’s] proffered reason . . . is correct." 
    Reeves, 530 U.S. at 146-47
    (internal quotation marks and citation omitted). It
    is not enough to disbelieve the defendants here; the fact-finder must
    believe Love-Lane’s explanation of intentional race discrimination.
    
    Id. at 147.
    We conclude that no rational jury could do so based on the
    evidence in the record. Love-Lane’s evidence demonstrates that racial
    tensions were high at Lewisville during the Blanchfield administra-
    tion and that Blanchfield herself made racially insensitive comments,
    though none directed at Love-Lane, on at least two occasions. Love-
    Lane did claim that Blanchfield’s reprimand following the June 1997
    32                       LOVE-LANE v. MARTIN
    altercation was the result of racial bias. But an independent investiga-
    tion into Love-Lane’s allegations uncovered no evidence of racial
    bias or animus on Blanchfield’s part. Love-Lane provides no further
    facts from which a jury could infer a discriminatory bias or animus
    on the part of Blanchfield, let alone on the part of Martin or the
    Board, that led to Love-Lane’s reassignment. Love-Lane does not
    even allege that the decisions of Martin or the Board were motivated
    by racial bias or animus. Love-Lane’s evidence demonstrates only
    that she and Blanchfield "did not see eye-to-eye. . . . [T]his showing
    of a difference of opinion, coupled with [Love-Lane’s] conclusory
    allegations of racism, cannot reasonably support the conclusion that
    [Love-Lane’s reassignment] was motivated by racial animus." Haw-
    kins v. Pepsico, Inc., 
    203 F.3d 274
    , 281 (4th Cir. 2000). Because, on
    the one side, there is substantial evidence that the defendants’ articu-
    lated justifications for Love-Lane’s dismissal were not pretext for
    race discrimination and, on the other side, there is only Love-Lane’s
    unsupported opinion that her reassignment was based on improper
    discriminatory intent, we cannot conclude that she has proffered evi-
    dence of pretext sufficient to withstand the defendants’ motion for
    summary judgment on the discrimination claims. Cf. id.; Williams v.
    Cerberonics, Inc., 
    871 F.2d 452
    , 456 (4th Cir. 1989). We therefore
    affirm the award of summary judgment to the defendants on the fed-
    eral race discrimination claims.
    V.
    Finally, we turn to Love-Lane’s claims against the Board and
    against Martin in his individual and official capacities for the viola-
    tion of her right to free speech under Art. I, § 14 of the North Carolina
    Constitution and for race discrimination in violation of Art. I, § 19 of
    the North Carolina Constitution. Claims brought under the North Car-
    olina Constitution may be asserted only against state officials acting
    in their official capacities. See DeWitt v. Mecklenburg County, 73 F.
    Supp. 2d 589, 605-06 (W.D.N.C. 1999) (citing Corum v. Univ. of
    N.C., 
    413 S.E.2d 276
    , 293 (N.C. 1992)). Thus, the district court cor-
    rectly dismissed the state constitutional claims against Martin in his
    individual capacity. In addition, a plaintiff whose rights under the
    North Carolina Constitution have been violated may pursue an action
    directly under the state constitution only if there is no other remedy
    under state law to redress the violation. 
    Corum, 413 S.E.2d at 289
    . In
    LOVE-LANE v. MARTIN                         33
    this instance, Love-Lane could have brought an action in state court
    under N.C. Gen. Stat. § 115C-287.1(d) seeking review of the deci-
    sions of the Board and Martin. Because Love-Lane had this remedy
    available under North Carolina statute, she is barred from pursuing
    her state constitutional claims here. See Hughes v. Bedsole, 
    48 F.3d 1376
    , 1383 n.6 (4th Cir. 1995); Alt v. Parker, 
    435 S.E.2d 773
    , 779
    (N.C. App. 1993). Accordingly, we affirm the district court’s grant of
    summary judgment to the Board and Martin on Love-Lane’s state
    constitutional claims.
    VI.
    In sum, we vacate the district court’s grant of summary judgment
    to Martin in his individual capacity on Love-Lane’s First Amendment
    claim under 42 U.S.C. § 1983, and we remand for further proceedings
    on that claim. Otherwise, we affirm the district court’s grant of sum-
    mary judgment to the Board and to Martin (in his official capacity
    only) on Love-Lane’s First Amendment claim under § 1983, to the
    Board and Martin on Love-Lane’s race discrimination claims, and to
    the Board and Martin on Love-Lane’s claims under the North Caro-
    lina Constitution. The dissent says that our decision to allow Love-
    Lane’s First Amendment claim to go forward will "undercut the stan-
    dards that challenge students and the expectations that form the
    essence of education itself." Post at 49-50. That is a solemn pro-
    nouncement, but is not true. The standards and expectations that
    shape public education are not undercut when we follow precedent,
    as we have today, and protect the right of a mid-level school adminis-
    trator to speak out against race discrimination in her school.
    VACATED IN PART, AFFIRMED IN PART, AND REMANDED.
    WILKINSON, Circuit Judge, dissenting:
    I appreciate the majority’s thoughtful opinion in this case. I cannot
    join it, however, because it does public education too much harm. In
    what are surely some of the toughest jobs in America, principals and
    superintendents struggle to deal with troubled schools, budget defi-
    cits, and teacher shortages. Sadly, their jobs just got even harder. At
    issue here is nothing more than Superintendent Don Martin’s decision
    to separate Brenda Blanchfield and DeComa Love-Lane, two admin-
    34                       LOVE-LANE v. MARTIN
    istrators embroiled in a personality conflict that was diverting energy
    from the education of young children. To strip a superintendent of
    qualified immunity for this sort of personnel action is an extraordi-
    nary step. After all, the whole purpose of qualified immunity is to pre-
    serve a degree of discretion and latitude on the part of those who run
    our nation’s public schools. Principals’ and superintendents’ decisions
    are inevitably going to disappoint at least some combination of teach-
    ers, students, parents, and the public. These beleaguered officials will
    now find themselves fettered by yet another constraint: the constant
    concern that their routine decisions will give rise to federal lawsuits.
    Moreover, the majority’s decision gives rise to a circuit conflict. In
    evaluating Martin’s interest in reassigning Love-Lane, the majority
    considers only the substance of Love-Lane’s speech, and not the dis-
    ruption caused by Love-Lane’s lack of tact and confrontational man-
    ner. The majority’s narrow focus is out of step with decisions of the
    Supreme Court, of our own court, and of our sister circuits, which
    have consistently found that employers are not required to ignore the
    intemperate tone or unprofessional manner in which employees may
    choose to express themselves. See Part II.B, infra. Speech in an office
    setting is simply different from, for example, speech in a classroom,
    speech in a campaign, or speech on the street. While speech in the
    public square may profitably be caustic and even vitriolic, that same
    type of speech in the workplace can rend the fabric of important rela-
    tionships and interfere with the provision of valuable services to the
    public. The majority’s holding to the contrary will work to the detri-
    ment not simply of public school systems, but of public offices
    throughout this circuit.
    I agree with my colleagues that Love-Lane had an opportunity to
    make an important contribution to race relations at Lewisville. I agree
    further with the majority that it is important to have honest discussion
    on matters of race. If the record showed that Martin had reassigned
    Love-Lane for her speech on racial issues, I would unreservedly join
    the majority’s opinion. Instead what the record reveals, and what the
    district court found, is that Love-Lane was reassigned for speaking
    out on a number of issues, most of which had nothing to do with race,
    in such an intemperate manner that it disrupted the school in which
    she was working. A host of teachers and administrators — female and
    male, African-American and Caucasian — found Love-Lane’s man-
    LOVE-LANE v. MARTIN                           35
    ner harsh and uncivil. By turning a blind eye to this evidence, the
    majority’s decision will handicap principals and superintendents who
    labor to create environments in which education can move forward.
    The ultimate cost, however, will be borne by students of all races and
    walks of life who will be denied the opportunity for more effective
    learning.
    Part I of this dissent demonstrates the correctness of the district
    court’s view that the personal relationship between Brenda Blanch-
    field and DeComa Love-Lane had become so contentious as to
    require a new management team at Lewisville Elementary. Part II
    explains why the majority is mistaken in concluding that Love-Lane
    has a First Amendment claim for retaliatory discharge, and details the
    adverse effects for public schools that flow from the majority’s deci-
    sion. Part III describes the more troubling consequences of the major-
    ity’s second blow to public school administration — that of denying
    even qualified immunity to principals and superintendents for their
    ordinary personnel decisions. Part IV discusses the implications of the
    majority’s analysis not only for school administration, but for school
    discipline. Finally, Part V reflects briefly on the burdens that litigious-
    ness is imposing on public education vis-á-vis other forms of educa-
    tion. For as important as private and home schooling are, America
    will never fulfill the true promise of pluralism without a strong public
    education system.
    I.
    A look at what transpired at Lewisville Elementary School between
    1995 and 1998 makes clear that a simple personality dispute has been
    misleadingly cloaked in constitutional clothing. Taking the facts in
    the light most favorable to DeComa Love-Lane, as we must, does not
    mean ignoring facts unfavorable to Love-Lane that are not in dispute.
    Teachers and administrators, whatever their gender or race, found
    Love-Lane’s demeanor unprofessional and contentious. By failing to
    consider this uncontroverted evidence, the majority converts an ordi-
    nary personnel decision into a constitutional cause of action.
    In the summer of 1995, Dr. Donald Martin, Superintendent of the
    Winston-Salem Forsyth County Schools, named DeComa Love-Lane
    an assistant principal at Lewisville Elementary in Lewisville, North
    36                     LOVE-LANE v. MARTIN
    Carolina. During Love-Lane’s three-year tenure at Lewisville, she
    came into conflict with both teachers and other administrators, espe-
    cially Brenda Blanchfield, Lewisville’s principal and Love-Lane’s
    immediate superior. It was this breakdown in Love-Lane’s working
    relationships, and not Love-Lane’s exercise of speech protected by
    the First Amendment, that drove Martin’s decision to reassign her to
    a teaching position.
    Love-Lane’s difficulties at Lewisville began during the 1996-97
    school year as a result of Love-Lane’s opposition to the school’s
    time-out room. Lewisville’s time-out room was an intermediate step
    between in-class discipline and out-of-school suspension for students
    whose classroom behavior was disruptive. It was similar to those of
    many other schools, and its operation was governed by extensive pro-
    cedures and overseen by a discipline committee. J.A. 269, 329-30,
    744-47, 1267. The time-out room was recommended by a School
    Improvement Team composed of teachers and parents, and its use
    was approved by Blanchfield. J.A. 1266. It was also voted on and
    endorsed by Lewisville’s entire staff at a faculty meeting in Septem-
    ber 1996. J.A. 740, 1266. Love-Lane objected at the meeting that the
    room adversely impacted minority students. After the meeting several
    teachers complained to Blanchfield that Love-Lane had called them
    "unprofessional" for supporting the program. J.A. 131, 740, 823, 955,
    1153. Love-Lane continued to oppose the program even after the
    meeting.
    This dispute over use of the time-out room may have foreshadowed
    future conflict between Love-Lane and others at Lewisville, particu-
    larly Blanchfield. However, it was not nearly so central to the ongo-
    ing conflict as Love-Lane suggests. In fact, relations between
    Blanchfield and Love-Lane steadily deteriorated throughout the
    spring of 1997 over a host of other issues that had little to do with
    disciplinary practices or their impact on minority students. These
    issues included bus loading and unloading, a first-grade teacher’s
    absence from the playground during recess, a kindergarten teacher’s
    treatment of her students, a disagreement within the custodial staff,
    and Blanchfield’s annual evaluation of Love-Lane. J.A. 858-59, 866-
    69, 968-69, 1252. To take but one example, Love-Lane disagreed
    with Blanchfield’s instructions about where Love-Lane should stand
    during bus loading and unloading. When Blanchfield was not present,
    LOVE-LANE v. MARTIN                        37
    Love-Lane ignored her instructions and did not stand where Blanch-
    field had requested. J.A. 187-88
    Many of these administrative disagreements were aired in increas-
    ingly angry memos sent by Love-Lane and Blanchfield to each other,
    and copied to Superintendent Martin and Assistant Superintendent
    Ron Montaquila. J.A. 858-60, 866, 868-69. Before long Montaquila
    was called in to mediate, and he sat in on numerous conferences at
    the disputants’ request. These conferences typically lasted several
    hours, and, according to Montaquila, they usually degenerated into
    lengthy harangues by Love-Lane about her frustration with Blanch-
    field. J.A. 1002-03. Montaquila relayed to Martin both the substance
    of the conferences and their ineffectiveness in improving relations
    between Blanchfield and Love-Lane. J.A. 1004.
    Martin then intervened personally beginning late in the spring of
    1997, and his observations over the course of several meetings were
    the same as Montaquila’s. J.A. 968-69. In November 1997, Amanda
    Bell took over for Montaquila as the assistant superintendent in
    charge of Lewisville. Like Montaquila and Martin, Bell had numerous
    lengthy meetings with Blanchfield and Love-Lane. And like Mon-
    taquila and Martin, Bell observed that Love-Lane frequently voiced
    disagreement with Blanchfield in a disrespectful and intemperate
    manner; she defied Blanchfield’s instructions on even minor matters;
    and she did not respond favorably to Martin’s constructive criticism.
    J.A. 289. These were the reasons that Bell, herself an African-
    American female, concluded that Love-Lane was having problems at
    Lewisville — not because Love-Lane was speaking out on minority
    issues. J.A. 290.
    Martin’s concerns about Love-Lane’s effectiveness as an adminis-
    trator were amplified on the last day of school before the 1997 sum-
    mer recess, when Love-Lane and a teacher, Angie Anderson, were
    involved in a heated confrontation in the hallway outside Love-Lane’s
    office. Their disagreement concerned whether Anderson had ques-
    tioned one of Love-Lane’s decisions in regard to some teaching mate-
    rials. Three separate investigations of the incident were conducted by
    Blanchfield; Montaquila; and David Fairall, the human resources
    manager for the school system. All three concluded that both Love-
    Lane and Anderson had used profanity and otherwise acted unprofes-
    38                      LOVE-LANE v. MARTIN
    sionally. When Love-Lane objected to these findings, Martin
    appointed John Siskind, a paralegal for the school district, to perform
    an independent investigation. J.A. 968. After conducting his own
    interviews, Siskind agreed with Blanchfield, Montaquila, and Fairall
    that Love-Lane had used profanity and behaved inappropriately. J.A.
    1030, 1033-35. At that point, after four investigations had reached
    precisely the same conclusion, Martin placed a letter of reprimand in
    Love-Lane’s file. J.A. 975A.
    The incident between Love-Lane and Anderson only further
    strained the ability of Blanchfield and Love-Lane to get along. In
    October 1997, Martin authored a memo to them that addressed the
    breakdown in their working relationship and its adverse effect on the
    administration of Lewisville Elementary. J.A. 473. Rather than assign
    blame, Martin charged Blanchfield and Love-Lane with rebuilding
    their relationship and achieving the loyalty, trust, and mutual respect
    necessary to function effectively as an administrative team. J.A. 473.
    Unfortunately, Love-Lane’s working relationships with others in
    the school system further declined during the 1997-98 school year.
    For example, in January 1998 Love-Lane had a meeting with the six
    fifth-grade teachers at Lewisville. The teachers came away so upset
    by Love-Lane’s tone during the meeting that the entire group
    requested they be assigned a new administrator for the rest of the
    school year. J.A. 728-29. When Blanchfield repeatedly declined their
    request, several of the teachers took the unusual step of appealing to
    Martin himself. J.A. 970-71. In the process, the teachers complained
    about Love-Lane’s poor communication on issues like a grant pro-
    posal, school-sponsored sleepover, and food drive. J.A. 725, 727-31,
    957-58. Notably, as with the earlier disputes between Blanchfield and
    Love-Lane over administrative tasks like bus duty, these disagree-
    ments had nothing to do with Love-Lane’s speech on racial issues.
    By this point, Martin had devoted considerable time and energy to
    Love-Lane’s disagreements with others at Lewisville. Neither Bell
    nor Montaquila felt that Love-Lane had responded encouragingly to
    their suggestions for improvement, and this squared with Martin’s
    own observations. Martin then did precisely what he had outlined in
    his October 1997 memo to Blanchfield and Love-Lane: he reorga-
    nized the administrative team at Lewisville Elementary, because
    LOVE-LANE v. MARTIN                          39
    Blanchfield and Love-Lane had been unable to establish an effective
    working relationship. Blanchfield was transferred to the central office,
    receiving a substantial reduction in her salary. J.A. 971-72. And
    Love-Lane was reassigned to a teaching position for the 1998-99
    school year. J.A. 971, 986.
    Love-Lane filed a formal grievance with the school board in
    response to her reassignment. The board specifically found that Mar-
    tin’s decision was amply supported by the performance evaluations of
    Love-Lane, the results of the investigations into the incident between
    Love-Lane and Anderson, and Love-Lane’s failure to achieve the
    standards set out in Martin’s October 1997 memo. J.A. 281-84, 327.
    Love-Lane did not present the board with any evidence that her reas-
    signment was in retaliation for her speech on racially charged issues.
    J.A. 278-79. Rather, all of the evidence submitted to the board by
    both Love-Lane and Martin indicated that Love-Lane believed she
    was being harassed and sabotaged by Blanchfield, while Blanchfield
    believed she was being disrespected and undermined by Love-Lane.
    J.A. 278-81. In short, this was a bitter and acrimonious dispute
    between two employees. Martin wanted them to function as a team,
    and when they proved unable to do so, he did what sensible employ-
    ers often do: he lessened their professional responsibilities. It is
    important moreover that Martin in no way singled out Love-Lane for
    reassignment. Instead, he sought to restructure the entire administra-
    tive team.
    II.
    The doctrine of qualified immunity exists precisely so that govern-
    ment officials can make reasonable discretionary decisions without
    the paralyzing fear of legal liability. See, e.g., Pinder v. Johnson, 
    54 F.3d 1169
    , 1173 (4th Cir. 1995) (en banc) ("Qualified immunity thus
    allows officials the freedom to exercise fair judgment. . . ."). Quali-
    fied immunity therefore protects government officials "as long as
    their actions could reasonably have been thought consistent with the
    rights they are alleged to have violated." Anderson v. Creighton, 
    483 U.S. 635
    , 638 (1987). In addressing this question, we do not impose
    on officials "a duty to sort out conflicting decisions or to resolve sub-
    tle or open issues. ‘Officials are not liable for bad guesses in gray
    areas; they are liable for transgressing bright lines.’" McVey v. Stacy,
    40                       LOVE-LANE v. MARTIN
    
    157 F.3d 271
    , 277 (4th Cir. 1998) (quoting Maciariello v. Sumner,
    
    973 F.2d 295
    , 298 (4th Cir. 1992)).
    Simply put, Martin’s decision to reassign Love-Lane to a teaching
    position transgressed no bright line; it violated no clearly established
    constitutional right. Indeed, it is unlikely that Martin’s decision to
    reassign Love-Lane violated her right to free speech at all. To deter-
    mine whether Love-Lane even has a cause of action under the First
    Amendment for retaliatory demotion, we must balance Love-Lane’s
    interest in commenting upon matters of public concern against the
    school system’s interest in providing effective educational services at
    Lewisville Elementary. 
    McVey, 157 F.3d at 277
    (quoting Pickering v.
    Board of Educ., 
    391 U.S. 563
    , 568 (1968)); Thus we must ascertain
    (1) whether Love-Lane was speaking as a citizen upon a matter of
    public concern or as an employee upon a matter of personal interest;
    (2) whether Love-Lane’s interest in speaking on the matter of public
    concern outweighed the school system’s interest in providing effec-
    tive educational services; and (3) whether Love-Lane’s speech was a
    substantial factor in Martin’s decision to reassign her. 
    Id. at 277-78.
    I shall address the three prongs of the inquiry in turn.
    A.
    The first question is whether Love-Lane was even speaking as a
    citizen upon a matter of public concern or rather as an employee upon
    a matter of personal interest. Insofar as Love-Lane objected to Lewis-
    ville’s use of the time-out room because of its alleged discriminatory
    impact on minority students, she may well have been speaking on a
    matter of public concern. Yet any administrator or teacher is likely
    over time to speak out on some matter of concern to local parents and
    residents. This ought not convert a routine personnel decision into a
    constitutional infraction. After all, Love-Lane expressed herself on a
    whole host of issues, from bus duty to her own performance evalua-
    tion, that were purely internal matters of school administration.
    In fact, it was Love-Lane’s expression on these administrative mat-
    ters, not her opposition to the time-out room, that drove her difficul-
    ties at Lewisville. The majority’s claim that "teachers and
    administrators who took offense at Love-Lane’s manner or tone also
    took offense at the content of her speech opposing race discrimina-
    LOVE-LANE v. MARTIN                         41
    tion" finds no support in the record. Ante at 17. For instance, in the
    four pages of complaints about Love-Lane presented by the fifth-
    grade teachers to Blanchfield and then Martin, the teachers do not
    even mention Love-Lane’s opposition to the time-out room or any
    other disciplinary practice. J.A. 727-28, 730-31. In the extensive doc-
    umentation compiled by the four separate investigations of the argu-
    ment between Love-Lane and Angie Anderson, there is no hint that
    Love-Lane’s opposition to any disciplinary practice, including the
    time-out room, was a factor in the confrontation. J.A. 845-47, 877-79,
    943-45, 1033-35. In Love-Lane’s many lengthy memos to Blanch-
    field, Martin, and Montaquila throughout 1997, she does not include
    her opposition to any disciplinary practice as a source of friction
    between her and others at Lewisville. J.A. 858-60, 866-67, 871-72,
    1011, 1251.
    Indeed, even as late as the board hearing on Love-Lane’s reassign-
    ment, Love-Lane and her counsel maintained that the disagreements
    between Blanchfield and Love-Lane were "personal in nature" and
    that Love-Lane’s career "was being sabotaged by Ms. Blanchfield."
    J.A. 278-79. Love-Lane never argued, and thus the board never con-
    sidered, that she was being retaliated against for having spoken out
    on allegedly discriminatory practices at Lewisville. For Love-Lane to
    argue now that her reassignment resulted from her opposition to the
    time-out room, she must assign hugely disproportionate weight to the
    fraction of her speech that touched on a matter of public interest. Por-
    traying Love-Lane’s speech as primarily of public concern is more the
    product of counsel’s post-hoc creativity than of any actual events at
    Lewisville.
    The majority gets it backward, then, when it says the dissent’s
    focus is too limited. See ante at 15. The point is that Love-Lane’s
    speech on allegedly discriminatory practices was but a small part of
    her tenure at Lewisville. When one examines the "context" of Love-
    Lane’s speech "as revealed by the whole record," it could hardly be
    clearer that Love-Lane and others were at odds over a slew of matters
    having no connection to public concerns. Connick v. Myers, 
    461 U.S. 138
    , 147-48 (1983). Relationships foundered and deteriorated over
    the day-to-day details of school administration, and they became poi-
    soned to the point where someone in charge simply had to make a
    change.
    42                       LOVE-LANE v. MARTIN
    B.
    Even if one were to overlook the fact that the bulk of Love-Lane’s
    speech bore no relation to matters of public concern, Love-Lane’s
    interest in expressing herself still must be weighed against the interest
    of the Board and the Superintendent in "discipline, morale and good
    working relationships" at Lewisville Elementary. Cromer v. Brown,
    
    88 F.3d 1315
    , 1328 (4th Cir. 1996); see also Pickering v. Board of
    Educ., 
    391 U.S. 563
    , 568 (1968). The district court properly found
    that Martin’s interest in maintaining an orderly, effective administra-
    tion at Lewisville outweighed Love-Lane’s speech interest.
    Indeed, the district court conducted an extensive review of the
    record in this case, and it emphatically concluded that Love-Lane had
    proceeded in a confrontational manner disruptive to Lewisville’s
    operation. According to the district court, Love-Lane
    antagonized and insulted those who used the Time-Out
    Room and refused to assist the Time-Out Room coordinator
    in its administration. She failed to develop effective working
    relationships with other staff, driving some to appeal to the
    superintendent to replace her. She used profanity in an inap-
    propriate confrontation with a teacher. She resisted feedback
    or constructive criticism. She repeatedly challenged her
    principal’s judgment. She refused to rebuild an effective
    working relationship with Blanchfield. . . .
    In the face of all this, it simply blinks reality to claim that Love-
    Lane’s difficulties with others at Lewisville "did not affect the ability
    of administrators and teachers at Lewisville to deliver their educa-
    tional services." Ante at 18. When Blanchfield and Love-Lane were
    constantly at each other’s throats; when Love-Lane and Anderson
    were shouting at each other in the hallways; or when an entire group
    of teachers were complaining that they had been repeatedly under-
    mined by Love-Lane, the effective operation of Lewisville Elemen-
    tary had given way to internal divisiveness. And that is to say nothing
    of the time and energy that Martin, Bell, and Montaquila each had to
    devote to the incessant conflict at Lewisville. In fact, in his October
    1997 memo to Blanchfield and Love-Lane, Martin wrote that theirs
    LOVE-LANE v. MARTIN                         43
    was the most acrimonious and divisive conflict between two adminis-
    trators he had ever seen. J.A. 976.
    In the face of such protracted infighting, Martin concluded that the
    effective administration of Lewisville was being hampered. He did
    not jump to this conclusion, and he did not assign either Blanchfield
    or Love-Lane exclusive blame. He simply believed that the situation
    had to be changed. Martin’s professional judgment in this regard is
    entitled to respect. "When close working relationships are essential to
    fulfilling public responsibilities, a wide degree of deference to the
    employer’s judgment is appropriate." Connick v. Myers, 
    461 U.S. 138
    , 151-52 (1983) (emphasis added). We need not rely on Martin’s
    subjective judgment that Love-Lane’s speech harmed cohesiveness
    and efficiency at Lewisville. Rather, there was ample objective evi-
    dence that underpinned Martin’s judgment and on which the district
    court relied.
    The majority shows no deference at all to Martin’s judgment,
    largely because it focuses only on the disruption caused by the sub-
    stance of Love-Lane’s speech, and not on the disruption caused by
    Love-Lane’s antagonistic manner. Yet in weighing the interests of
    Love-Lane and the school system, Love-Lane’s speech "[is] not [to]
    be considered in a vacuum; the manner, time, and place of [Love-
    Lane’s] expression are relevant, as is the context in which the dispute
    arose." Rankin v. McPherson, 
    483 U.S. 378
    , 388 (1987) (emphasis
    added). We have repeatedly balanced the respective interests not
    merely in terms of the "subject" on which the employee speaks, but
    also in terms of the "manner, time, and place" in which an employee
    elects to express himself. DiMeglio v. Haines, 
    45 F.3d 790
    , 805-06
    (4th Cir. 1995); see also Edwards v. City of Goldsboro, 
    178 F.3d 231
    ,
    247 (4th Cir. 1999).
    The majority’s narrow focus is thus out of step with decisions of
    the Supreme Court, of our own court, and of our sister circuits, which
    have consistently found that employers are not required to ignore the
    intemperate tone or confrontational manner in which employees may
    choose to express themselves. See, e.g., Craven v. University of Colo-
    rado Hosp. Auth., 
    260 F.3d 1218
    , 1228-29 (10th Cir. 2001) (relying
    on abrasive, offensive manner of employee’s speech); Leary v.
    Daeschner, 
    228 F.3d 729
    , 738 (6th Cir. 2000) (noting disruptive man-
    44                       LOVE-LANE v. MARTIN
    ner of teachers’ speech, including yelling at colleagues and consis-
    tently questioning the principal’s authority); Hansen v. Soldenwagner,
    
    19 F.3d 573
    , 577 (11th Cir. 1994) ("Here, the outcome of a Pickering
    balance is especially uncertain because the manner of Hansen’s
    speech was vulgar, insulting, and defiant."); Germann v. City of Kan-
    sas City, 
    776 F.2d 761
    , 764-65 (8th Cir. 1985) (discussing harsh and
    distrustful tone of employee’s letter as important factor in Pickering
    balancing); McBee v. Jim Hogg County, Tex., 
    730 F.2d 1009
    , 1017
    (5th Cir. 1984) (en banc) (considering whether employee’s speech
    was "sufficiently hostile, abusive or insubordinate as to disrupt signif-
    icantly the continued operation of the [employer’s] office").
    It makes little sense to consider whether the substance of Love-
    Lane’s speech harmed morale, close working relationships, or institu-
    tional efficiency, and yet not consider whether her tone or manner did
    precisely the same thing. "[T]he employing agency’s institutional effi-
    ciency may be threatened not only by the content of the employee’s
    message but also by the manner, time, and place in which it is deliv-
    ered." Givhan v. Western Line Consolidated School Dist., 
    439 U.S. 410
    , 415 n.4 (1979). How one says something, in addition to simply
    what one says, can undermine the morale and close working relation-
    ships essential to a productive workplace.
    Of the dozens of witnesses whose statements appear in the record,
    not a single member of Lewisville’s administration or the school sys-
    tem’s central office says that Love-Lane acted professionally. As a
    result, the majority relies primarily on Love-Lane’s own assertions
    that she never acted unprofessionally, but Love-Lane’s assertions are
    entirely unsupported by the record. Four investigations of the Ander-
    son incident concluded that Love-Lane had acted unprofessionally;
    her principal and the faculty had been alienated by a series of inci-
    dents having nothing to do with race; and of course every administra-
    tor who intervened at Lewisville, regardless of their gender or race,
    found Love-Lane’s tone and demeanor inappropriately hostile. The
    majority does not dispute any of this evidence; it simply ignores it.
    The majority instead repeatedly points out that this case arises on
    a motion for summary judgment. See ante at 12, 15, 17, 19 -20, 22.
    And on that, we certainly agree. In ignoring the wealth of undisputed
    facts, however, the majority accords little respect to the record or to
    LOVE-LANE v. MARTIN                         45
    the views of school administrators. See, e.g., 
    Connick, 461 U.S. at 151-52
    (according "a wide degree of deference" to school officials’
    views). Only by failing to consider the way in which Love-Lane
    spoke can the majority avoid what was obvious to the school system’s
    administrators and to the district court: that the manner in which
    Love-Lane expressed herself served to "disrupt [Lewisville], under-
    mine [Blanchfield’s] authority, and destroy close working relation-
    ships." 
    Connick, 461 U.S. at 154
    .
    C.
    Thirdly and finally, the majority cannot demonstrate that Love-
    Lane’s speech was a substantial factor in her reassignment. None of
    the evidence marshalled by the majority establishes that Love-Lane
    was targeted as a result of her stance on allegedly discriminatory
    practices. See ante at 20-21. Blanchfield did lower Love-Lane’s eval-
    uations over time, particularly in the area of communication skills, but
    that was because Love-Lane had increasingly clashed with members
    of the faculty. And Blanchfield did consider Love-Lane’s "continued
    vocal opposition to [Lewisville’s] implementation of the Time-Out
    Room as blatant disrespect for [Blanchfield] . . . and [Lewisville’s]
    School Improvement Team." Yet Love-Lane was protesting a pro-
    gram that Blanchfield individually and the faculty collectively had
    approved. It had been operating for two years as a result of the com-
    bined efforts of teachers, parents, and administrators. By this point,
    Blanchfield might reasonably expect that a member of her own
    administrative team stop openly attacking a program that she, the fac-
    ulty, and the local community had supported. Blanchfield was upset
    with Love-Lane not for the substance of her views, which might well
    have been communicated in any number of constructive ways. Rather,
    Blanchfield was upset that Love-Lane seemed intent on continually
    and confrontationally undermining Blanchfield’s authority with her
    own staff and the local community.
    Regardless, focusing on the disputes between Blanchfield and
    Love-Lane misses the real point. None of this evidence demonstrates
    that Martin retaliated against Love-Lane for her speech. While Martin
    did consider Blanchfield’s evaluations of Love-Lane, he also consid-
    ered all of the incidents on which those evaluations were predicated:
    the investigations into the altercation with Angie Anderson, the
    46                       LOVE-LANE v. MARTIN
    reports of Montaquila and Bell, the grievance filed by the fifth-grade
    teachers, and his own first-hand observations of Love-Lane’s attitude
    and demeanor. None of these incidents related to Love-Lane’s protest
    against allegedly discriminatory practices. They related instead to
    Love-Lane’s and Blanchfield’s unfortunate personality conflict — a
    conflict which, to repeat, was resolved evenhandedly by removing
    from Lewisville both of the offending parties.
    III.
    Whether Love-Lane has any viable claim under Pickering for retal-
    iatory demotion is thus far from certain. The bulk of Love-Lane’s
    speech did not involve matters of public concern; the school system’s
    interest in the efficient administration of Lewisville was substantial
    and entitled to deference; and Martin possessed ample grounds for
    reassigning Love-Lane that had absolutely nothing to do with her
    speech on racial issues. Yet even assuming that Love-Lane has estab-
    lished a free speech claim, her claim is hardly so clearly established
    that Martin should have known he was acting unlawfully when he
    reassigned her.
    My friends in the majority, however, would strip Martin even of
    qualified immunity. This is incorrect. It was quite reasonable for Mar-
    tin to conclude that Love-Lane’s "interest in First Amendment expres-
    sion" did not outweigh the school system’s "interest in efficient
    operation of the workplace." Goldstein v. Chestnut Ridge Volunteer
    Fire Co., 
    218 F.3d 337
    , 352 (4th Cir. 2000) (quoting Hanton v. Gil-
    bert, 
    36 F.3d 4
    , 6-7 (4th Cir. 1994)). "Just as an employee has a right
    to speak — even at work — public employers have the right to run
    efficient, functional operations." 
    Id. at 351.
    This is especially true
    since "only infrequently will it be clearly established that a public
    employee’s speech on a matter of public concern is constitutionally
    protected, because the relevant inquiry requires a particularized bal-
    ancing that is subtle, difficult to apply, and not yet well-defined."
    DiMeglio v. Haines, 
    45 F.3d 790
    , 806 (4th Cir. 1995) (internal quota-
    tions omitted).
    The district court properly found that the difficult balance sought
    here — measuring Love-Lane’s free speech interest against the school
    district’s interest in the efficient operation of its schools — was any-
    LOVE-LANE v. MARTIN                          47
    thing but clearly established. While "‘there need not be a prior case
    directly on all fours with the facts presented to the official,’" it must
    be clear that "in light of pre-existing law, the unlawfulness of the
    challenged action was apparent to the official." Cromer v. Brown, 
    88 F.3d 1315
    , 1325 (4th Cir. 1996) (quoting Pinder v. Johnson, 
    54 F.3d 1169
    , 1173 (4th Cir. 1995)).
    Yet pre-existing law supported the legality of Martin’s decision.
    The disruptiveness of Love-Lane’s conduct gave Martin every reason
    to believe that the Pickering balance swung in the school system’s
    favor. Indeed, what the majority deems clearly established is actually
    a sharp departure from our precedents. For instance, in Cromer we
    denied qualified immunity to a sheriff who had allegedly retaliated
    against a deputy for protesting racial discrimination within the sher-
    iff’s department. 
    Cromer, 88 F.3d at 1331
    . The deputy was one of
    over thirty minority law enforcement officers who had slipped a pri-
    vate letter alleging racial discrimination under the sheriff’s door. 
    Id. at 1320
    & n.2. In performing the Pickering balancing test, we specifi-
    cally relied upon the fact that the officers’ concerns "were presented
    in a non-confrontational way that did not appreciably affect the sher-
    iff’s efficiency interests." 
    Id. at 1330
    n.11. Here, in contrast, Love-
    Lane’s concerns were presented in a confrontational way that dis-
    rupted Lewisville and soured working relationships with Blanchfield,
    Martin, Montaquila, Bell and much of Lewisville’s faculty.
    In short, at the time Martin decided to reassign Love-Lane in 1998,
    prior cases would not have given him any reason to believe that he
    was acting unlawfully — much less that his unlawfulness was clearly
    established. The Supreme Court’s prior case law, not to mention our
    own, did not require Martin to ignore reports of obscenity-laden
    shouting matches in Lewisville’s hallways; widespread complaints
    from his teachers, and indeed his own subordinates, about Love-
    Lane’s unprofessional manner; and evidence of a bitter feud between
    members of Lewisville’s administrative team. Had Martin done noth-
    ing, and allowed the situation at Lewisville to deteriorate further, he
    would have been an ineffectual school superintendent.
    One cannot help but wonder what the majority would now require
    of superintendents like Martin. All told, Martin waited for two years,
    conducted innumerable conferences and investigations, and person-
    48                      LOVE-LANE v. MARTIN
    ally involved himself in attempts at improvement, while the situation
    at Lewisville steadily declined despite his efforts. What exactly are
    school administrators in Martin’s shoes henceforth supposed to do?
    The majority notes vaguely that they should "hear out" someone’s
    "concerns," ante at 26-27, but that is exactly what Martin did — not
    just once, but over and over and over again. Administrators like Mar-
    tin may be forgiven, then, for doubting that they "will not be hindered
    by today’s decision." Ante at 27. Because the Pickering balance is
    itself uncertain, the denial of qualified immunity to the defendant
    leaves school administrators in a sea of indeterminacy. The majority
    has reached the point where litigation outcomes are so uncertain, that
    the prospect of liability deprives those in positions of responsibility
    of the chance to take steps that may demonstrate educational leader-
    ship and earn a community’s respect.
    IV.
    The majority’s decision thus deals public education a double blow.
    It not only strikes the Pickering balance against school principals and
    superintendents, but denies them qualified immunity as well. It ought
    not be necessary to catalog the harms done to public education by the
    majority’s one-two punch, except that the majority disavows that its
    decision will do any such harm. See ante at 26-27. In fact, stripping
    Martin of qualified immunity for his decision to reassign a pair of
    squabbling administrators begins by harming our circuit’s superinten-
    dents, whose reasonable personnel decisions will now increasingly be
    the subject of federal lawsuits. But it ends by harming our circuit’s
    children and teachers, who depend on strong administrators for colle-
    gial and orderly schools that produce lessons rather than lawsuits.
    As I have explained, I believe that this case involves little more
    than a poisonous personality conflict. The majority believes some-
    thing else. According to the majority, this case is not about Love-
    Lane’s inability to get along with others; it is instead about Love-
    Lane’s outspoken opposition to a disciplinary program that had been
    approved by Lewisville’s parents, teachers, and administration. See
    ante at 12. If we take the majority on its own terms, we ought indeed
    to be troubled. There is no question that Love-Lane had the opportu-
    nity to voice her objections, which simply did not persuade others at
    Lewisville. And there is no question that Love-Lane could have made
    LOVE-LANE v. MARTIN                         49
    valuable contributions to life and disciplinary practice at Lewisville
    in any number of constructive ways. But communities like Lewisville
    should be able to implement their disciplinary decisions, without the
    unremitting opposition of the very administrators charged with carry-
    ing out those decisions. Instead, localities will now find their efforts
    at disciplinary improvement the subject of litigation.
    As any school teacher knows, this is regrettable. Keeping order in
    our nation’s schools is among our most pressing educational con-
    cerns. See, e.g., New Jersey v. T.L.O., 
    469 U.S. 325
    , 339 (1985)
    ("Maintaining order in the classroom has never been easy, but in
    recent years, school disorder has often taken particularly ugly forms:
    drug use and violent crime in the schools have become major social
    problems."); People v. Pruitt, 
    662 N.E.2d 540
    , 545 (Ill. App. Ct.
    1996) ("We long for the time when children did not have to pass
    through metal detectors on their way to class, when hall monitors
    were other children, not armed guards, when students dressed for
    school without worrying about gang colors."). Sadly, almost half of
    America’s teachers report that they spend more time trying to keep
    order in their classrooms than actually teaching students. See Jean
    Johnson & Ann Duffett, Public Agenda, Where We Are Now: 12
    Things You Need to Know About Public Opinion and Public Schools
    16 (2003).
    Of course, a breakdown in order and discipline leaves teachers
    unable to educate and students unable to learn. See, e.g., 
    T.L.O., 469 U.S. at 350
    (Powell, J., concurring) ("Without first establishing disci-
    pline and maintaining order, teachers cannot begin to educate their
    students."). And yet the consequences stretch far beyond missed
    opportunities for learning, because the more severe a school’s disci-
    plinary problems are, the more likely it is that the school’s students
    will be victims of violent or even extremely violent encounters. See
    Amanda K. Miller & Kathryn Chandler, U.S. Department of Educa-
    tion, Violence in U.S. Public Schools: 2000 School Survey on Crime
    and Safety 20 (2003). It is not difficult to understand, then, why an
    overwhelming number of Americans believe that the lack of student
    discipline is a serious problem in their local schools. See Johnson &
    Duffett, Where We Are Now at 26.
    The majority is unwilling to trust the efforts of public school sys-
    tems to bring about disciplinary improvement. It places its bet not on
    50                       LOVE-LANE v. MARTIN
    the ability of communities to devise their own solutions to disciplin-
    ary problems, but on litigation that serves to undercut those very same
    solutions. The majority’s unwillingness to allow communities to rec-
    ognize problems and address them through the medium of democracy
    does serious harm to public education. It siphons off educational
    efforts into depositions and scarce educational dollars into attorneys’
    fees. It places accountability in the courts rather than in school boards
    and the administrators answerable to them. "Returning schools to the
    control of local authorities at the earliest practicable date is essential
    to restore their true accountability in our governmental system." Free-
    man v. Pitts, 
    503 U.S. 467
    , 490 (1992). To be sure, democratic pro-
    cesses are robust and sometimes produce decisions that do not please
    everyone. Yet to displace democracy too readily with judicial supervi-
    sion is to discourage joint and voluntary efforts at improvement and
    ultimately to miss out on the more generous possibilities of America.
    The majority disclaims the novelty of its approach, as if its opinion
    were nothing more than a routine application of Pickering and its
    progeny. See ante at 33, 27. With all respect, this is simply not the
    case. We have never accorded so little deference to the views of pub-
    lic school administrators or such short shrift to well-established prin-
    ciples of qualified immunity. Under the majority’s regime, courts, not
    schools themselves, will have the final word on questions of school
    discipline. And with lawsuits waiting in the wings, principals and
    superintendents will be reluctant to do their part in resolving disci-
    plinary problems or in reconstituting dysfunctional administrative
    teams.
    But nowhere will the effects of this litigation be felt more severely
    than on the ability of educators to set expectations for their students.
    Only by establishing such expectations can schools bring out the best
    in children and give them every chance at success. But setting expec-
    tations requires order in public school systems and strong working
    relationships between public school officials. It requires that school
    authorities be able to set reasonable goals for their local administra-
    tors, who in turn set standards for the students they are charged with
    educating. In short, expectations for an orderly environment go hand-
    in-hand with expectations for a creative and productive learning expe-
    rience. To have litigation at every turn is the surest way to undercut
    LOVE-LANE v. MARTIN                           51
    the standards that challenge students and the expectations that form
    the essence of education itself.
    V.
    In the final analysis, even if we disagree with Martin’s personnel
    actions, his educational philosophy, his view of school discipline, or
    his feelings about the need for cooperative relations at the head of a
    school within his district, that is a far cry from saying that he violated
    clearly established federal law. In holding that he did, my fine col-
    leagues have made a serious mistake.
    Martin, like most teachers, principals, and superintendents, pre-
    sumably entered the public school system to educate children, not to
    engage in the debilitating litigation that this lawsuit has come to rep-
    resent. If decisions like Martin’s are going to sow the seeds of federal
    actions, school administrators will either be cowed into inaction or
    they will seek the greener pastures of private schools, where educa-
    tion, not litigation, remains the top priority. I am well aware that
    many children "do[ ] not have the option of going to a private school
    or somewhere else," ante at 27, but the teachers and principals who
    educate them do — and the majority is chasing them from public
    schools.
    That is a shame, because public education represents something
    quite special in this country — the opportunity for Americans of all
    races and ethnicities and backgrounds to prepare together for the chal-
    lenges and responsibilities of citizenship. Public school systems
    deserve the best this nation has to offer. But the best educators have
    other opportunities, both within education and without, and the inabil-
    ity to pursue learning without lawsuits is driving them away from
    where America needs them most. To eviscerate the doctrine of quali-
    fied immunity, as the majority has done here, is to subject public
    schools uniquely to the omnipresent spectre of litigation, to the detri-
    ment of the children and communities they were intended to serve. I
    commend and would affirm the judgment of the district court.
    

Document Info

Docket Number: 02-1465

Citation Numbers: 355 F.3d 766, 2004 WL 98619

Judges: Wilkinson, Michael, Gregory

Filed Date: 1/22/2004

Precedential Status: Precedential

Modified Date: 10/19/2024

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