Interactive Brokers LLC v. Rohit Saroop ( 2020 )


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  •                                              PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 19-1077
    INTERACTIVE BROKERS LLC,
    Plaintiff – Appellee,
    v.
    ROHIT SAROOP; PREYA SAROOP; GEORGE SOFIS,
    Defendants – Appellants.
    -----------------------------------------------------------------
    PUBLIC INVESTORS ARBITRATION BAR ASSOCIATION; UNIVERSITY OF
    MIAMI SCHOOL OF LAW INVESTOR RIGHTS CLINIC; ELISABETH HAUB
    SCHOOL OF LAW AT PACE UNIVERSITY INVESTOR RIGHTS CLINIC; ST.
    JOHNS UNIVERISTY SCHOOL OF LAW SECURITIES ARBITRATION
    CLINIC; BETTER MARKETS, INC.; CORNELL SECURITIES LAW CLINIC,
    Amici Supporting Appellant.
    Appeal from the United States District Court for the Eastern District of Virginia, at
    Richmond. Robert E. Payne, Senior District Judge. (3:17-cv-00127-REP)
    Argued: May 29, 2020                                                Decided: August 12, 2020
    Before NIEMEYER, MOTZ, and AGEE, Circuit Judges.
    Vacated and remanded with instructions by published opinion. Judge Motz wrote the
    majority opinion, in which Judge Agee joined. Judge Niemeyer wrote a dissenting opinion.
    ARGUED: Samuel B. Edwards, SHEPHERD SMITH EDWARDS & KANTAS LLP,
    Houston, Texas, for Appellants. William H. Hurd, TROUTMAN SANDERS LLP,
    Richmond, Virginia, for Appellee. ON BRIEF: Edward E. Bagnell, Jr., Hugh M. Fain,
    III, Patricia B. Turner, SPOTTS FAIN, PC, Richmond, Virginia; David W. Miller,
    SHEPHERD SMITH EDWARDS & KANTAS LLP, Houston, Texas, for Appellants.
    Stephen C. Piepgrass, James K. Trefil, TROUTMAN SANDERS, LLP, Richmond,
    Virginia, for Appellee. Jordan E. McKay, MICHIEHAMLETT PLLC, Charlottesville,
    Virginia, for Amicus Public Investors Arbitration Bar Association. Andrew Whiteman,
    WHITEMAN LAW FIRM, Raleigh, North Carolina, for Amici University of Miami
    School of Law Investor Rights Clinic, Elisabeth Haub School of Law at Pace University
    Investor Rights Clinic, and St. John’s University School of Law Securities Arbitration
    Clinic. Dennis M. Kelleher, Stephen W. Hall, Jason Grimes, BETTER MARKETS, INC.,
    Washington, D.C., for Amicus Better Markets, Inc.
    2
    DIANA GRIBBON MOTZ, Circuit Judge:
    After several investors suffered significant losses during a period of market
    volatility, they filed an arbitration claim against their broker, seeking compensation for the
    losses. When the arbitrators found for the investors, the broker asked the district court to
    vacate the award. The court ordered the arbitrators to clarify the award and, after the
    arbitrators did so, vacated the modified award. The investors appeal, and, for the reasons
    that follow, we vacate the judgment of the district court and remand with instructions to
    confirm the modified arbitration award.
    I.
    On June 18, 2012, and October 15, 2012, Rohit Saroop, Preya Saroop, and George
    Sofis (together, “Investors”) opened accounts with Interactive Brokers (“Broker”), an
    online broker-dealer that provides an internet platform for investors to buy and sell
    securities. The Broker drafted the governing contracts, which the Investors signed. Each
    contract includes a mandatory arbitration provision and a choice-of-law provision
    specifying Connecticut law. The contracts also provide that “[a]ll transactions are subject
    to rules and policies of relevant markets and clearinghouses, and applicable laws and
    regulations.”
    The Investors hired a third-party investment manager to trade securities on their
    accounts. The manager, who now appears to be judgment proof, invested in an exchange-
    traded note, iPath S&P 500 VIX Short-Term Futures (“VXX”), which is tied to the
    market’s “fear index,” meaning the price fluctuates with the stability of the market. Using
    3
    the Investors’ accounts, the manager sold naked call options for VXX, thereby selling the
    right to buy VXX at a predetermined price until the date that the option expired. If the
    market remained stable, the price of VXX would remain stable, the options would not be
    exercised, and the Investors would make money. However, if the market became volatile,
    the price of VXX would increase, the options would be exercised, and the Investors would
    lose money.
    The manager executed the trades through the Investors’ portfolio margin accounts
    with the Broker. In general, portfolio margin accounts have enhanced risk. For example,
    when buying securities on margin, an investor can borrow money from his broker to
    purchase the securities. While this enables the investor to purchase larger amounts than
    possible without the money loaned by the broker, it also increases the risk of loss. If the
    price of the security falls, the investor owes the broker for those losses. Because of the
    significant risks, the Financial Industry Regulatory Authority (“FINRA”) prohibits trades
    of certain high-risk securities through portfolio margin accounts, including trades of VXX.
    See FINRA Rule 4210(g).
    From the time the Investors opened their accounts with the Broker, the Investors
    made significant profit from a variety of investment decisions, including by sale of their
    call options for VXX. On August 19, 2015, the Investors’ accounts were 100% in cash
    with no open investment positions. The Saroops had $520,450.40 in their joint account
    and Sofis had $500,529.48 in his account. After August 19, the investment manager began
    once again trading VXX call options. The Broker executed these trades through the
    Investors’ accounts.
    4
    On August 24, 2015, the Dow Jones Industrial Average underwent what was then
    the largest one-day drop in its history. Given the Broker’s execution of the manager’s
    investment strategy, the value of the Investors’ accounts fell by 80%. Because the value
    of the accounts fell below requirements for the amount needed to maintain a portfolio
    margin account, the Broker began auto-liquidating the accounts, pursuant to the parties’
    contracts. Through this process, the Broker sold the entire value of the accounts but could
    not recoup the full loss. Ultimately, the Investors owed $384,400 to the Broker.
    The Investors filed a claim with FINRA’s arbitration division, seeking to recover
    their substantial losses from the Broker. The Investors asserted nine causes of action —
    breach of contract, promissory estoppel, violation of state securities statutes, commercially
    unreasonable    disposition   of   collateral,       negligence,   negligent   and   intentional
    misrepresentation, unjust enrichment, and vicarious liability. The Investors did not assert
    a private cause of action based on the FINRA rules. In addition to seeking damages, the
    Investors requested attorneys’ fees. The Broker counterclaimed, seeking payment of the
    debt and attorneys’ fees. As was their prerogative, the parties declined to request a
    reasoned decision from the arbitrators. See FINRA Rule 12904(g)(1).
    A three-member arbitration panel found for the Investors. The arbitrators first set
    forth the many “causes of action” brought by the Investors. The panel then awarded the
    Investors “the value of their accounts on August 19, 2015 ($520,450.40 to the Saroops and
    $500,529.48 to Sofis).” In reaching this conclusion, the arbitrators did not specify which
    cause of action formed the basis of the Broker’s liability to the Investors. The lack of
    5
    explanation is consistent with the fact that no party requested a reasoned decision, and so
    the arbitrators were under no obligation to provide the rationale for the award.
    The arbitration panel then dismissed the Broker’s counterclaim.             Despite not
    needing to provide a rationale, the arbitrators noted the counterclaim’s dismissal was
    “based on [the Broker’s] violation of FINRA Rule 4210 as further explained in regulatory
    notice 08-09.” The panel further stated that “[t]he securities placed in the portfolio margin
    account were not eligible for that account based on these rules and regulations.”
    After setting forth its conclusions as to liability, the arbitrators specified the precise
    breakdown of all damages, interest, costs, and fees. In addition to compensatory damages,
    the panel required the Broker to pay attorneys’ fees to the Investors “pursuant to the parties’
    agreement.” At the end of the list of monetary determinations, the arbitration panel stated,
    “Any and all claims for relief not specifically addressed herein, including punitive
    damages, are denied.”
    The Broker moved to vacate the arbitration award in federal court, and the Investors
    cross-moved to confirm the award. The district court held a hearing, during which it voiced
    substantial criticism of the arbitration process, including its belief that “a reasoned judge
    and jury can deal with things in a much more intelligent way.” In a subsequent written
    opinion, the court concluded that because it was “unable to determine which of the nine
    claims filed by [the Investors] was the source of liability,” and it found the damages amount
    “baffling,” it could neither vacate nor confirm the award. The court remanded the claim to
    the same arbitrators for an additional “brief explanation.” The Investors attempted to
    appeal the court’s order, but we dismissed the appeal as interlocutory.
    6
    Upon remand to the arbitrators, they issued a modified award. The modified award
    repeated the liability findings from the original award. It then appended the following
    explanation for its application of FINRA Rule 4210 to the Broker’s counterclaim:
    [The Broker’s] position that the Panel should not enforce a FINRA rule
    amounts to saying that FINRA should provide an opportunity for investors
    to commit financial suicide by investing in securities that are ineligible for
    inclusion in a portfolio margin account. To ignore a FINRA rule by the Panel
    would defeat the purpose of FINRA.
    The arbitrators also added that the damages awarded to the Investors stemmed from the
    cash amounts that “were subsequently invested in securities that were ineligible for
    investment in portfolio margin accounts.” Thus, the panel again did not explicitly identify
    which of the nine causes of action formed the basis of the Broker’s liability.
    The Broker returned to district court and moved to vacate the modified arbitration
    award. The Investors cross-moved to confirm the award. The district court held another
    hearing and again criticized the arbitration process. The court explained that it was “just
    astounded at the jackleg operation that I see here. I don’t know why anybody would agree
    to have these people [the arbitrators] do anything.” By written order, the court granted the
    Broker’s motion to vacate the award in favor of the Investors and remanded the Broker’s
    counterclaim to a new panel of arbitrators. The court reasoned that the arbitrators had
    based the Broker’s liability to the Investors on FINRA Rule 4210, which was “a manifest
    disregard of the law because the law is clear that there is no private right of action to enforce
    FINRA rules.”
    7
    The Investors timely appealed. “We review the district court’s findings of fact for
    clear error and its conclusions of law, including its decision to vacate an arbitration award,
    de novo.” Raymond James Fin. Servs., Inc. v. Bishop, 
    596 F.3d 183
    , 190 (4th Cir. 2010).
    II.
    The Investors contend that the district court erred in three independent ways: by
    remanding the original arbitration award for clarification, by vacating the modified
    arbitration award, and by remanding only the Broker’s counterclaim to a new arbitration
    panel for reconsideration. Given that the district court erred in vacating the modified
    award, we need not address the Investors’ other contentions.
    The district court vacated the modified award because, in its view, the arbitrators
    manifestly disregarded the law. “A court may vacate an arbitration award under the
    manifest disregard standard only when a plaintiff has shown that: (1) the disputed legal
    principle is clearly defined and is not subject to reasonable debate; and (2) the arbitrator
    refused to apply that legal principle.” Jones v. Dancel, 
    792 F.3d 395
    , 402 (4th Cir. 2015). *
    *
    The parties dispute the test for demonstrating a manifest disregard of the law. The
    Investors argue that, as part of the second prong set forth above, a party seeking to vacate
    an arbitration award must demonstrate that the arbitration panel was “aware of the law,
    understood it correctly, found it applicable to the case before [it], and yet chose to ignore
    it in propounding [its] decision.” Long John Silver’s Rests., Inc. v. Cole, 
    514 F.3d 345
    ,
    349 (4th Cir. 2008) (quoting Remmey v. PaineWebber, Inc., 
    32 F.3d 143
    , 149 (4th Cir.
    1994)). As the Broker notes, recent Fourth Circuit opinions have not articulated this
    particular formulation for demonstrating the arbitrator’s knowledge. See Jones, 792 F.3d
    at 402; Wachovia Secs., LLC v. Brand, 
    671 F.3d 472
    , 481 (4th Cir. 2012). Because the
    Broker fails to show the violation of any clearly defined law (and therefore is not entitled
    to vacatur of the award), we need not reach the question of whether the Broker would need
    additional proof of the arbitration panel’s knowledge to succeed in vacating the award.
    8
    The party seeking to vacate an arbitration award bears a “heavy burden.” Patten v.
    Signator Ins. Agency, Inc., 
    441 F.3d 230
    , 235 (4th Cir. 2006) (quoting Remmey, 
    32 F.3d at 149
    ). A “court will set [the arbitral] decision aside only in very unusual circumstances.”
    First Options of Chi., Inc. v. Kaplan, 
    514 U.S. 938
    , 942 (1995). Limited judicial review is
    “needed to maintain arbitration’s essential virtue of resolving disputes straightaway.” Hall
    St. Assocs., L.L.C. v. Mattel, Inc., 
    552 U.S. 576
    , 588 (2008). A more searching review
    would “‘render informal arbitration merely a prelude to a more cumbersome and time-
    consuming judicial review process’ and bring arbitration theory to grief.” 
    Id.
     (alteration
    and citations omitted) (quoting Kyocera Corp. v. Prudential-Bache Trade Servs., Inc., 
    341 F.3d 987
    , 998 (9th Cir. 2003)). “When parties consent to arbitration, and thereby consent
    to extremely limited appellate review, they assume the risk that the arbitrator may interpret
    the law in a way with which they disagree.” Wachovia, 671 F.3d at 478 n.5.
    III.
    With the above principles in mind, we turn to the Broker’s contentions that the
    arbitrators manifestly disregarded the law in finding the Broker liable for the Investors’
    losses, in imposing damages, and in awarding attorneys’ fees.
    A.
    The modified arbitration award stated that the Investors “are awarded the value of
    their accounts on August 19, 2015 ($520,450.40 to the Saroops and $500,529.48 to Sofis),”
    but the award did not explicitly state which cause of action formed the basis of the Broker’s
    liability, given that no party requested a reasoned award. After finding the Broker liable
    9
    to the Investors, the award then dismissed the Broker’s counterclaim “based on
    Respondent’s violation of FINRA Rule 4210” and further noted the importance of adhering
    to the Rule.
    The Broker argues that the arbitration panel’s invocation of the FINRA Rule in
    rejecting the Broker’s counterclaim means that the panel predicated the award to the
    Investors on a private cause of action under the Rule. Despite the fact that the Investors
    never asserted such a cause of action, the Broker urges us to so conclude because the award
    states, “Any and all claims for relief not specifically addressed herein, including punitive
    damages, are denied.” According to the Broker, this sentence indicates that the FINRA
    Rule is the only plausible cause of action undergirding liability because it is the only theory
    the arbitrators expressly endorsed, albeit in denying the Broker’s counterclaim.
    But the Broker overlooks the distinction between “causes of action” and “claims for
    relief” as those terms are used in the award. The arbitration award expressly refers to
    theories of liability as “causes of action.” By contrast, the award uses the phrase “claims
    for relief” to refer to requests for particular remedies. Thus, the phrase “claims for relief”
    occurs in the section of the award describing the breakdown of damages and costs, and the
    arbitrators used “punitive damages” as an example of a claim for relief. Consequently, the
    denial of “claims for relief not specifically addressed” constitutes a rejection of other
    remedies, not a description of the predicate of liability. Cf. Wisconsin Cent. Ltd. v. United
    States, 
    138 S. Ct. 2067
    , 2071 (2018) (“We usually presume differences in language like
    this convey differences in meaning.” (internal quotation marks omitted)). The arbitration
    10
    panel simply did not state which cause of action provided the basis of its award to the
    Investors.
    The Broker, then, must show that it would be manifest disregard of the law to
    enforce all causes of action asserted by the Investors. This it cannot do. It would certainly
    not be manifest disregard of the law to premise liability on breach of contract. As the
    Broker conceded during oral argument, parties may incorporate the FINRA rules into a
    contract. Oral Arg. at 35:00–:18; see also Allstate Life Ins. Co. v. BFA Ltd. P’ship, 
    287 Conn. 307
    , 315 (2008) (“When parties execute a contract that clearly refers to another
    document, there is an intent to make the terms and conditions of the other document a part
    of their agreement, so long as both parties are aware of the terms and conditions of that
    other document.”). The parties’ contracts here state, “All transactions are subject to rules
    and policies of relevant markets and clearinghouses, and applicable laws and regulations.”
    This, of course, includes the publicly available FINRA rules. See FINRA Rules, FINRA,
    https://www.finra.org/rules-guidance/rulebooks/finra-rules (last visited July 28, 2020). As
    such, the clause could well be read as incorporating the FINRA rules, making a violation
    of the rules a breach of the parties’ contracts.
    Even if this is not the only interpretation of the contracts, it suffices given our
    deferential review. “[N]either misapplication of principles of contractual interpretation nor
    erroneous interpretation of the agreement in question constitutes grounds for vacating an
    [arbitration] award.” Apex Plumbing Supply, Inc. v. U.S. Supply Co., 
    142 F.3d 188
    , 194
    (4th Cir. 1998). Indeed, “‘[i]t is not enough to show that the arbitrator committed an
    error — or even a serious error.’ . . . [A]n arbitral decision ‘even arguably construing or
    11
    applying the contract’ must stand, regardless of a court’s view of its (de)merits.” Oxford
    Health Plans LLC v. Sutter, 
    569 U.S. 564
    , 569 (2013) (alterations omitted) (first quoting
    Stolt-Nielsen S.A. v. AnimalFeeds Int’l Corp., 
    559 U.S. 662
    , 671 (2010); then quoting
    E. Associated Coal Corp. v. United Mine Workers, 
    531 U.S. 57
    , 62 (2000)). Imposing
    liability based on a contractual obligation to comply with the FINRA rules is, at the very
    least, an arguable interpretation of the parties’ contracts. And the Broker executed trades
    of VXX on the Investors’ portfolio margin accounts, in clear violation of FINRA Rule
    4210. Thus, the arbitrators’ imposition of liability against the Broker is not in manifest
    disregard of the law.
    B.
    The Broker next argues that the arbitration panel manifestly disregarded the law by
    imposing damages in the amount of the Investors’ accounts on August 19, 2015. Under
    Connecticut law, which the parties agree governs their contracts, “contract damages are
    awarded to place the injured party in the same position as he would have been in had the
    contract been fully performed.” Bertozzi v. McCarthy, 
    164 Conn. 463
    , 468 (1973).
    Arguably, at least, the award placed the Investors in the position they would have been if
    the contracts had been properly performed after August 19, and so the Investors did not
    profit from the Broker’s breach of contract but were simply returned to the status quo.
    Again, this is not the only reading of the law, or perhaps even the best. But “a
    district court may not overturn an arbitration award ‘just because it believes, however
    strongly, that the arbitrators misinterpreted the applicable law.’” Jones, 792 F.3d at 401
    (quoting Wachovia, 671 F.3d at 478 n.5); see also Qorvis Commc’ns, LLC v. Wilson, 549
    
    12 F.3d 303
    , 310, 312 (4th Cir. 2008) (noting that the Federal Arbitration Act “mandate[s]
    substantial deference to awards” and affirming confirmation of award where arbitrator did
    not “compute damages irrationally”); Upshur Coals Corp. v. United Mine Workers, 
    933 F.2d 225
    , 229 (4th Cir. 1991) (“An arbitration award is enforceable ‘even if the award
    resulted from a misinterpretation of law, faulty legal reasoning or erroneous legal
    conclusion’ . . . .” (quoting George Day Constr. Co. v. United Bros. of Carpenters Local
    354, 
    722 F.2d 1471
    , 1479 (9th Cir. 1984))). As our friend in dissent has explained, our
    province is not to determine the merits of the dispute between the parties “but rather to
    determine only whether the arbitrator did his job — not whether he did it well, correctly,
    or reasonably, but simply whether he did it.” Yuasa, Inc. v. Int’l Union of Elec., Elec.,
    Salaried, Mach. & Furniture Workers, 
    224 F.3d 316
    , 321 (4th Cir. 2000) (internal
    quotation marks omitted).
    C.
    Finally, the Broker contends that the arbitration panel manifestly disregarded the
    law by awarding the Investors attorneys’ fees. The contracts permit the Broker to seek
    attorneys’ fees but do not provide any such right for the Investors. However, Connecticut
    law makes such attorneys’ fees provisions reciprocal where a consumer enters into a
    contract “primarily for personal, family or household purposes.” 
    Conn. Gen. Stat. § 42
    -
    150bb. It is not manifest disregard of the law to find that the Investors opened their
    accounts for personal and family use, and that therefore these contracts fall within the
    statute’s reach. See Rizzo Pool Co. v. Del Grosso, 
    240 Conn. 58
    , 71 (1997).
    13
    IV.
    In sum, the district court erred in vacating the modified award. The prolonged
    proceedings in this case — two arbitration awards, two district court orders, and two federal
    appeals — illustrate the need to avoid a “cumbersome and time-consuming judicial review
    process” that would “bring arbitration theory to grief.” Hall St., 
    552 U.S. at 588
     (quoting
    Kyocera, 
    341 F.3d at 988
    ); see also Stolt-Nielsen, 
    559 U.S. at 685
     (naming “lower costs,
    greater efficiency and speed” as “benefits of private dispute resolution”).         Without
    appropriate deference to arbitrators, the costs of vindicating rights drastically increase,
    threatening to foreclose yet another avenue of relief for ordinary consumers who routinely
    enter contracts with mandatory arbitration provisions. The modified award must be
    confirmed.
    For the foregoing reasons, the judgment of the district court is vacated, and the case
    is remanded with instructions to confirm the modified arbitration award.
    VACATED AND REMANDED WITH INSTRUCTIONS
    14
    NIEMEYER, Circuit Judge, dissenting:
    After their investment accounts incurred significant losses, three investors initiated
    arbitration proceedings against their online brokerage firm, Interactive Brokers LLC,
    pursuant to the rules of the Financial Industry Regulatory Authority (“FINRA”). They
    claimed that Interactive Brokers was legally responsible for their losses. The FINRA
    arbitration panel ruled in favor of the investors and awarded them compensatory damages
    equal to the value of their accounts on a particular date without explaining why that value
    constituted damages. Upon review of that award, the district court remanded the case to
    the arbitration panel for clarification of the damages calculation. The panel then explained
    in a modified arbitration award that it had pegged damages to the value of the investors’
    accounts on the particular date because it lacked evidence about the performance of the
    accounts prior to that date, thus effectively conceding that it made no effort to calculate
    damages consistent with any legal theory. On further review, the district court vacated the
    award, leading to this appeal.
    While judicial review of arbitration awards is, to be sure, “severely circumscribed,”
    this case presents that rare circumstance where the award must be vacated because the
    arbitrators acted outside the bounds of any governing legal principles. Apex Plumbing
    Supply, Inc. v. U.S. Supply Co., 
    142 F.3d 188
    , 193 (4th Cir. 1998). Rather than calculating
    the damages that would have restored the investors to the position they would have been
    in but for Interactive Brokers’ wrongdoing, the arbitration panel issued an award based
    solely and arbitrarily on the value of the investors’ accounts on a given date. No legal
    principle allowed for such a determination; indeed, it was divorced entirely from the
    15
    pertinent facts and from any legal theory. I would thus affirm the district court’s order
    vacating the modified arbitration award on the basis that the arbitration panel manifestly
    disregarded the law.
    I
    Husband and wife Rohit and Preya Saroop opened an account with Interactive
    Brokers in June 2012, and George Sofis opened an account with the firm in October 2012.
    Both the Saroops and Sofis hired the same independent, third-party investment manager to
    manage their accounts. At the request of their investment manager, the Saroops converted
    their account into a portfolio margin account in January 2015, and Sofis converted his
    account into a portfolio margin account by July 2015. Like other types of margin accounts,
    a portfolio margin account allows investors to trade not only using their personal funds,
    but also using funds borrowed from a broker. The amount of funds that may be borrowed
    for trading in a portfolio margin account is calculated using a sophisticated algorithm,
    generally resulting in greater leverage than is available in other types of margin accounts
    and, correspondingly, greater risk. To help mitigate this risk, investors must maintain a
    minimum amount of equity in their portfolio margin accounts.
    According to the Saroops and Sofis, “immediately after [their] accounts were
    approved for [p]ortfolio [m]argin,” their investment manager used the greater leverage to
    begin trading options on a particular exchange-traded note — iPath S&P 500 VIX Short-
    Term Futures (“VXX”) — that was tied to market volatility. On August 24, 2015 — after
    the investment manager had been executing such trades in the Saroops’ portfolio margin
    16
    account for some eight months and in Sofis’s account for at least one month — a drop in
    the Dow Jones Industrial Average caused the value of the accounts to decrease by
    approximately 80 percent. As a result, the accounts no longer satisfied the minimum
    maintenance requirements for portfolio margin accounts, triggering Interactive Brokers’
    “auto-liquidation” procedures. Through this process, Interactive Brokers sold the entire
    remaining value of the investors’ accounts for an amount that nonetheless left the firm with
    a loss of approximately $384,400.
    In an attempt to recoup their own losses, the Saroops and Sofis initiated FINRA
    arbitration proceedings against Interactive Brokers, claiming that Interactive Brokers’
    policies and practices caused the substantial decrease in the value of their accounts. Among
    the forms of relief requested, the investors sought damages in an amount between
    $1,000,000 and $3,000,000. Interactive Brokers filed a counterclaim seeking damages
    equal to the amount of the investors’ debt — i.e., the $384,400 shortfall from the accounts’
    liquidation.
    After a five-day hearing, the three-member arbitration panel returned a monetary
    award in favor of the investors totaling over $1,500,000 in “damages” and attorneys’ fees.
    Although neither party had requested the panel to give an “explained decision” pursuant to
    FINRA Rule 12904(g), the panel nonetheless stated the following:
    The Claimants are awarded the value of their accounts on August 19, 2015
    ($520,450.40 to the Saroops and $500,529.48 to Sofis). Respondent’s
    Counterclaim was dismissed based on Respondent’s violation of FINRA
    Rule 4210 as further explained in regulatory notice 08-09. The securities
    placed in the portfolio margin account were not eligible for that account
    based on these rules and regulations.
    17
    Proceeding in the district court, Interactive Brokers filed a motion to vacate the
    arbitration award on various grounds, and the investors filed a counter-motion to have the
    award confirmed. The district court denied both motions, instead remanding the case to
    the arbitration panel for clarification. Specifically, the court determined that the award was
    “not a reasoned one,” explaining that the award had not identified “which of the . . . claims
    filed by Claimants was the source of liability” and that the court could not “concoct a
    scenario where the amount of compensatory damages awarded . . . makes sense.” The
    court continued:
    Of course, it is possible the arbitrators had a valid reason for pinning the
    damages award to the value of the Claimants’ account[s] on August 19, 2015.
    It is also possible the arbitrators simply made a mistake in applying the legal
    principles governing damages. Or, perhaps the panel manifestly disregarded
    the law of damages because it was easier than calculating the proper figure,
    or because they wished to punish Interactive. Two of those scenarios would
    require the award to be affirmed. The third would require vacatur. But, in
    the words of the Claimants themselves, “it is simply impossible to discern
    . . . what legal theories or causes of action the Panel considered and accepted
    or rejected when finding liability.” The Court agrees.
    (Internal citations omitted).
    On remand, the arbitration panel returned a modified award which purported to
    explain the damages determination. It stated:
    There was no evidence of profits or losses in securities ineligible for portfolio
    management accounts from the time that the parties signed the portfolio
    management agreements and the parties’ accounts’ net asset values, all cash
    on August 19, 2015. Therefore, the panel could not consider what happened
    prior to the investment of cash on August 19, 2015 in the portfolio
    management accounts.
    The damages set forth above stem from the amounts, all cash, on August 19,
    2015, which were subsequently invested in securities that were ineligible for
    investment in portfolio margin accounts.
    18
    (Emphases added). Again, Interactive Brokers filed a motion in the district court to vacate
    the award, and again the investors filed a motion to confirm it. Ultimately, the district court
    vacated the award on the ground that the arbitration panel had manifestly disregarded the
    law by basing its finding of liability against Interactive Brokers on the violation of a FINRA
    rule. According to the district court, liability could not be based solely on Interactive
    Brokers’ violation of a FINRA rule because “the law is clear that there is no private right
    of action to enforce FINRA rules.” The district court then reinstated only Interactive
    Brokers’ counterclaim for consideration before a new arbitration panel. This appeal
    followed.
    II
    It is a longstanding cardinal principle that compensatory damages “shall be the
    result of the injury alleged and proved, and that the amount awarded shall be precisely
    commensurate with the injury suffered, neither more nor less.” Birdsall v. Coolidge, 
    93 U.S. 64
    , 64 (1876). Accordingly, a “factfinder is not entitled to base a judgment on
    speculation or guesswork.” Zenith Radio Corp. v. Hazeltine Research, Inc., 
    395 U.S. 100
    ,
    124 (1969). But in this case, the arbitration panel’s measure of damages fell far short of
    even guesswork, reflecting instead a complete abdication of its responsibility.
    As an initial matter, I conclude that the district court did not err in remanding the
    original arbitration award back to the panel for clarification. In the original award, the
    arbitration panel indicated that the investors’ damages equaled the value of their accounts
    on a particular date — August 19, 2015. And while the panel was not required to explain
    19
    why it calculated damages by pegging them to the value of the investors’ accounts on that
    date, the explanation it did provide led the district court to observe that “[t]he amount of
    damages awarded by the arbitrators does not correspond to any [discernible] theory of
    liability.” I agree with the court’s observation and thus conclude that the court’s remand
    for clarification was appropriate.
    On remand, the arbitration panel did clarify how it had arrived at its damages figure,
    thereby revealing that it had ignored the law of damages. Explaining that it “could not
    consider what happened prior to the investment of cash on August 19, 2015 in the portfolio
    management accounts” because there was “no evidence of profits or losses” prior to that
    date, the panel forwent entirely any attempt to quantify the harm attributable to Interactive
    Brokers’ wrongdoing. Instead of requesting evidence sufficient to make a damages
    determination or taking some other corrective action, the panel merely selected a date and
    decreed that the investors’ damages equaled the value of their accounts on that date. As
    the district court had foreshadowed, the panel essentially confirmed that it had “manifestly
    disregarded the law of damages because it was easier than calculating the proper figure.”
    This is not a mere misinterpretation of applicable law; it is an outright refusal to apply any
    law in the first instance. In short, the arbitration panel abdicated its role as factfinder and
    disregarded the basic legal principles governing damages, resulting in an impermissible
    and extralegal award.
    The majority nonetheless affirms the damages award based on its incomprehensible
    view that there is a reasonable explanation for the arbitration panel’s decision to pin
    damages to the value of the investors’ accounts on a particular date. See ante at 12–13.
    20
    First, the majority parses the language of the modified arbitration award to conclude that
    the arbitration panel did not specify the basis for Interactive Brokers’ liability. 
    Id.
     at 10–
    11. Then it concludes that one such permissible basis would be breach of contract. Id. at
    11. Specifically, the majority posits that the FINRA Rules — which prohibit trades of
    VXX in portfolio margin accounts — were incorporated by reference into the investors’
    contracts with Interactive Brokers and that Interactive Brokers’ allowance of such trades
    amounted to contractual breach. Id. at 11–12. With a legal theory thus identified, the
    majority then simply upholds the damages award because “[a]rguably, at least, [it] placed
    the Investors in the position they would have been [in] if the contracts had been properly
    performed after August 19,” without providing any explanation for the legal significance
    of that date. Id. at 12.
    Accepting, for purposes of discussion, a contract theory of liability, Interactive
    Brokers was obligated to perform its contractual obligations for the duration of its
    relationship with the investors, not just for the period after August 19. And both the
    investors and Interactive Brokers acknowledge that VXX trades occurred in the portfolio
    margin accounts prior to August 19. Indeed, according to the investors, their financial
    advisor began executing such trades “immediately after [their] accounts were approved for
    [p]ortfolio [m]argin” — i.e., as early as January 2015 for the Saroops and by July 2015 for
    Sofis. Similarly, Interactive Brokers explains that “[b]y [the time the investors had
    converted their accounts to portfolio margin accounts], the Traders’ investment strategy
    focused on making margin sales of naked call options for [VXX] Exchange Traded Notes.”
    Even the majority seems to recognize that VXX trades occurred prior to August 19, stating
    21
    “[a]fter August 19, the investment manager began once again trading VXX call options.”
    Ante at 4 (emphasis added). And if the theory of liability is that Interactive Brokers
    breached its contracts with the investors by permitting these VXX trades to be made, then
    the impact of any such trades executed prior to August 19 would have to be included when
    computing the damages award that would restore the investors to the position they would
    have been in but for the breach.
    Thus, even under the majority’s breach of contract theory, the award does not reflect
    an acceptable calculation of damages. Indeed, the arbitration panel specifically explained
    that, due to insufficient evidence, it did not consider profits and losses in the portfolio
    margin accounts between the accounts’ creation and August 19. As such, it would have
    been impossible for the panel to arrive at a damages figure that would have restored the
    status quo. For instance, if the allegedly improper VXX trades executed prior to August
    19 had caused the investors’ accounts to gain in value, then the arbitration panel’s failure
    to consider those trades in calculating damages would have resulted in an improperly
    inflated award.
    At bottom, neither breach of contract nor any other theory of liability would have
    permitted compensatory damages to be tied to the value of the investors’ accounts on a
    single, specific date, with no consideration of what came before or after. Conceding that
    it could not calculate the proper damages figure for lack of evidence, the arbitration panel
    opted for the easier course — an award by simple fiat. That course, however, was
    unmoored to any legal principle governing damages and was therefore in manifest
    disregard of the law.
    22
    I would thus affirm the district court’s order vacating the modified arbitration award,
    albeit on somewhat different grounds. I would, however, remand both the investors’ claims
    and Interactive Brokers’ counterclaim to a new arbitration panel for reconsideration.
    23