Carole Browdy v. Hartford Life & Acidnt Ins Co., e ( 2015 )


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  •      Case: 15-30044       Document: 00513272790         Page: 1     Date Filed: 11/16/2015
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE FIFTH CIRCUIT
    United States Court of Appeals
    Fifth Circuit
    No. 15-30044                                FILED
    November 16, 2015
    CAROLE K. BROWDY, Medical Doctor,                                             Lyle W. Cayce
    Clerk
    Plaintiff - Appellant
    v.
    HARTFORD LIFE & ACCIDENT INSURANCE COMPANY; GROUP
    SHORT TERM DISABILITY AND LONG TERM DISABILITY PLAN FOR
    EMPLOYEES OF AEROSPACE TESTING ALLIANCE-SALARIED,
    Defendants - Appellees
    Appeal from the United States District Court
    for the Middle District of Louisiana
    USDC No. 3:11-CV-818
    Before STEWART, Chief Judge, and BARKSDALE and PRADO, Circuit
    Judges.
    PER CURIAM:*
    For this action under the Employee Retirement Income Security Act
    (ERISA), 
    29 U.S.C. § 1001
     et seq., primarily at issue is whether, based on a
    discrepancy concerning an employee’s termination date, a disability-plan
    administrator’s initial denial of benefits (ultimately, the benefits were
    * Pursuant to 5th Cir. R. 47.5, the court has determined that this opinion should not
    be published and is not precedent except under the limited circumstances set forth in 5th Cir.
    R. 47.5.4.
    Case: 15-30044   Document: 00513272790     Page: 2   Date Filed: 11/16/2015
    No. 15-30044
    approved), constitutes a misrepresentation and resulting breach of fiduciary
    duty. In district court, both sides moved for summary judgment. Challenging
    the summary judgment awarded Hartford Life and Accident Insurance
    Company, as well as seeking summary judgment in her favor, Carole K.
    Browdy maintains the court erred, inter alia, in:    applying the breach-of-
    fiduciary duty standard; and determining Hartford’s actions did not constitute
    an actionable misrepresentation. AFFIRMED.
    I.
    Browdy was employed as a physician for Comprehensive Occupational
    Resources, L.L.C. (CORE), a sub-contractor of Aerospace Testing Alliance
    (ATA). CORE provided short-term and long-term disability (STD and LTD,
    respectively) coverage through a plan issued by Hartford, whose role under the
    plan was both administrator and insurer. Therefore, for a disability claim,
    Hartford was responsible for both determining whether benefits should be
    awarded and making any required payment.
    In August 2007, CORE terminated Browdy’s contract, and informed her
    that her last day of employment would be 5 September 2007. On 30 August,
    however, Browdy advised CORE she had to leave work indefinitely due to
    chronic health issues; she did not return after that day. Hartford does not
    contest the extent of Browdy’s disability at the time, which was severe and
    included: degenerative disc disease; arthritis; morbid obesity; sleep apnea;
    asthma; migraines; pituitary issues; and anemia.
    Browdy applied for disability on 5 September 2007, and requested
    benefits from 31 August 2007 forward.      Hartford’s records initially listed
    Browdy’s last day of work as 30 August 2007, and her date of disability as 31
    August 2007. It preliminarily awarded benefits through 14 September 2007,
    but required additional medical and employment information before approving
    payments beyond that date. In January 2008, Hartford spoke with ATA’s
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    human-resources representative, who stated Browdy’s termination date was
    31 August 2007.
    In February 2008, Hartford denied STD benefits based on Browdy’s last
    day of work at CORE being 30 August 2007, but her date of disability being
    the next day. In a letter stating the reasons for the denial, Hartford referenced
    its above-described January 2008 telephone conversation with ATA; and, it
    cited a portion of the plan entitled “When does your insurance terminate?”,
    which stated, in relevant part:
    Your insurance will terminate on the earliest of:
    ...
    5. the date on which you cease to be an Active Full-
    time Employee in an eligible class, including:
    a) temporary layoff;
    b) leave of absence; or
    c) work stoppage (including a strike or lockout);
    or
    d) the date your Employer ceases to be a
    Participant Employer, if applicable.
    Based on this, Hartford stated: “Since you were not an active employee at the
    [ ] time you became disabled on [31 August 2007], you are not [eligible] to
    receive short term disability”.   It requested repayment of its preliminary-
    benefits award, and informed Browdy she had 180 days to appeal its decision.
    Browdy did not appeal promptly. In August 2008, according to Browdy’s
    subsequent contested declaration in district court, discussed infra, she both
    sold stock at a loss to cover expenses and applied for early benefits from her
    pension plan with Dow Chemical Company, her previous employer. Browdy
    maintains the pension’s value was permanently reduced due to that early
    withdrawal. That same month, prior to the expiration of the 180-day deadline,
    Browdy retained counsel and informed Hartford of her intent to appeal.
    Following several extensions of the deadline at Browdy’s request, she appealed
    in October 2008, eight months after Hartford’s denial-decision.
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    According to Hartford’s records, in considering Browdy’s administrative
    appeal, Hartford telephoned ATA that December to verify the date of her
    termination. ATA’s human-resources representative confirmed: her employ-
    ment was terminated on 31 August 2007; and the decision was mutual, because
    CORE could not accommodate Browdy’s worsening medical condition. ATA’s
    representative advised, however, that there was no documentation to verify
    this arrangement.       In the light of this, Hartford’s claims examiner
    acknowledged:      “[A]lthough [Browdy’s] employer certifies that [Browdy’s]
    employment terminated [on 31 August 2007], there are no records on file or
    available that would confirm a termination prior to [5 September 2007]”. As a
    result, the examiner stated it was “reasonable” to conclude Browdy was still
    covered under the terms of the policy as of 31 August 2007, her date of
    disability.   Accordingly, in a 9 December 2008 letter, Hartford informed
    Browdy it would reverse its prior decision and award STD benefits from her
    date of disability. Browdy received payment of her STD benefits in February
    2009.
    In January 2009, in support of her LTD claim, Browdy submitted
    information concerning her medical condition, retirement, and pension
    benefits. The documents included a questionnaire, on which Browdy checked
    a box indicating she was currently receiving retirement or pension benefits. At
    the bottom of the form, Browdy advised: the pension was from Dow Chemical;
    and she received $4,634.58 monthly.
    In April 2009, Hartford granted Browdy’s LTD claim, and approved
    benefits for 24 months, starting from 14 December 2007. That June, Hartford
    requested further documentation to determine whether Browdy could receive
    LTD benefits beyond the initial 24-month period. Four months later, Hartford
    requested Browdy repay $64,884.12 in “overpaid” benefits. Hartford based its
    decision on Browdy’s August 2008 election to make withdrawals from her Dow
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    pension, viewing those pension payments as “Other Income Benefits”, which,
    pursuant to the policy, should have offset the LTD benefits she received.
    Hartford advised it would not make further payments until Browdy repaid the
    entire sum. Browdy appealed Hartford’s decision, maintaining the only reason
    she made those pension-plan withdrawals was because Hartford initially
    denied her STD benefits, leaving her without income. Hartford denied the
    appeal.
    Browdy filed this action under ERISA § 502(a)(1)(B), 
    29 U.S.C. § 1132
    (a)(1)(B) (civil action to recover benefits under terms of plan). She
    contended, inter alia, that Hartford: breached its fiduciary duty; acted in bad
    faith; and was unjustly enriched by offsetting her LTD benefits.         Browdy
    sought: a ruling her pension withdrawals did not offset her LTD benefits;
    Hartford’s being required to pay retroactively any benefits it reduced for that
    reason; and being awarded other damages, such as compensation for her
    reduced retirement benefits, lost property value, and lost investments. Both
    sides moved for summary judgment.
    In district court, as an exhibit to her statement of undisputed material
    facts for the summary-judgment cross-motions, Browdy submitted a
    declaration, maintaining the only reason she made withdrawals from her Dow
    pension was because of Hartford’s denial of her STD benefits. In response,
    Hartford moved in limine to exclude portions of Browdy’s statement of material
    facts and declaration. Along that line, Hartford disputed Browdy’s statements
    concerning her early withdrawal of pension funds, contending they were
    “unsubstantiated, conclusory and speculative”.
    In addition, Hartford asserted in its brief in support of summary
    judgment that Browdy could not pursue her breach-of-fiduciary-duty claim
    under § 502(a)(1)(B), contending that section provided only for recovery of
    benefits due under the plan, and did not contemplate extra-contractual
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    damages. Browdy conceded this point in her response brief. Moreover, in her
    brief in support of her summary-judgment motion, she conceded: “Hartford
    actually paid [her] the benefits for which she was entitled under the plan”. For
    the first time, in her response brief in opposition to Hartford’s summary-
    judgment motion, she asserted her claim could proceed under § 502(a)(3), 
    29 U.S.C. § 1132
    (a)(3) (civil action to “obtain other appropriate equitable relief”).
    In its response brief to Browdy’s summary-judgment motion, Hartford objected
    to her re-characterization of her claim as being both duplicative and untimely.
    Summary judgment was awarded Hartford. Browdy v. Hartford Life &
    Accident Ins. Co., C.A. No. 11-818, 
    2014 WL 5500392
     (M.D. La. 30 Oct. 2014).
    In doing so, however, the district court rejected Hartford’s assertion that,
    because it was not pleaded in her complaint, Browdy could not abandon her
    § 502(a)(1)(B) claim and proceed under § 502(a)(3). Id. at *6. On the other
    hand, the court stated it was “inclined to agree” that Browdy was attempting
    to re-package her § 502(a)(1)(B) claim as a duplicative § 502(a)(3) claim. Id.
    Nonetheless, “out of an abundance of caution”, it analyzed Browdy’s § 502(a)(3)
    fiduciary-duty claim.    Id.   Although the court concluded Hartford was a
    fiduciary, it held Hartford did not breach any duty to Browdy because it did
    not make a bad-faith and intentional misrepresentation. Id. at *6–8. The court
    cited evidence Hartford had initially denied Browdy’s STD claim due to a
    misunderstanding about the end-date of Browdy’s employment, but had
    reversed its decision when it received new information. Id. at *8.
    In addition, the court rejected Browdy’s contention that Hartford’s
    actions were motivated by its conflict of interest as both plan administrator
    and insurer. Id. at *10. It similarly rejected Browdy’s assertion that Hartford
    was unjustly enriched by off-setting her LTD benefits with her Dow pension
    payments, because the plan provided for the offset, and no evidence in the
    record showed Hartford knew about Browdy’s pension plan when it denied her
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    STD benefits in February 2008. Id. Moreover, the court concluded Browdy
    could not recover for Hartford’s failure to timely approve her benefits, and
    determined ERISA preempted Browdy’s state-law claims.            Id. at *10–11.
    Finally, it dismissed Browdy’s claims against the plan itself because she
    abandoned them. Id. at *11. Browdy’s motion for reconsideration was denied
    on 18 December 2014.
    II.
    In challenging the summary judgment awarded Hartford, as well as
    seeking its being awarded to her, Browdy contends the court erred by:
    articulating the breach-of-fiduciary-duty standard as one of bad faith; ruling
    she presented no facts in support of misrepresentation; and failing to consider
    Browdy’s evidence in a cumulative fashion. Hartford reiterates, inter alia, that
    Browdy’s claim is foreclosed because she impermissibly re-packaged her
    original § 502(a)(1)(B) claim as one under § 502(a)(3). We need not reach
    Hartford’s contention because, even assuming, arguendo, Browdy’s claim may
    be considered under § 502(a)(3), summary judgment for Hartford was proper.
    Similarly, because Browdy presented no evidence of misrepresentation
    constituting a breach of fiduciary duty, we need not reach her assertions
    concerning the court’s claimed improper application of a bad-faith standard.
    An ERISA summary judgment is reviewed de novo, applying the same
    standards as the district court. Cooper v. Hewlett-Packard Co., 
    592 F.3d 645
    ,
    651 (5th Cir. 2009). A movant is entitled to summary judgment if she shows
    “there is no genuine dispute as to any material fact” and she “is entitled to
    judgment as a matter of law”. Fed R. Civ. P. 56(a). In general, “[t]he party
    seeking summary judgment bears the burden of demonstrating an absence of
    evidence to support the non-movant’s case”. Martinez v. Bally’s La., Inc., 
    244 F.3d 474
    , 476 (5th Cir. 2001) (citing Celotex Corp. v. Catrett, 
    477 U.S. 317
    , 323
    (1986)). “Once the movant shows that no genuine [dispute] of material fact
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    exists, the burden shifts to the nonmovant to set forth specific facts to establish
    a genuine [dispute] of material fact, without merely resting on allegations and
    denials.” 
    Id.
    “When parties file cross-motions for summary judgment, we review each
    party’s motion independently, viewing the evidence and inferences in the light
    most favorable to the nonmoving party.” Green v. Life Ins. Co. of N. Am., 
    754 F.3d 324
    , 329 (5th Cir. 2014). Each motion is, of course, reviewed de novo.
    E.g., Meditrust Fin. Servs. Corp. v. Sterling Chems., Inc., 
    168 F.3d 211
    , 213 &
    n.1 (5th Cir. 1999).
    This being an ERISA action, the applicable underlying ERISA standard
    of review (ERISA standard) informs our de novo review of the summary-
    judgment motions. See Barhan v. Ry-Ron Inc., 
    121 F.3d 198
    , 201–02 (5th Cir.
    1997). Were this treated as a § 502(a)(1)(B) action, as Hartford contends, the
    ERISA standard for Hartford’s denial of benefits would be abuse of discretion.
    Firestone Tire & Rubber Co. v. Bruch, 
    489 U.S. 101
    , 115 (1989) (denial of
    benefits claim under § 502(a)(1)(B) reviewed de novo, but, if plan affords
    administrator discretion to determine benefits eligibility, a more deferential
    standard applies).
    But, as stated supra, Browdy’s claims will be analyzed under § 502(a)(3).
    Although Firestone concerned a denial of benefits under § 502(a)(1)(B), some
    courts of appeals have extended its application of a deferential standard of
    review to § 502(a)(3) claims. See Admin. Comm. of Wal-Mart. Assocs. Health
    & Welfare Plan v. Willard, 
    393 F.3d 1119
    , 1123 (10th Cir. 2004); Bd. of Admin.
    v. Huntsman, 
    187 F.3d 634
     at *3 (6th Cir. 1999) (unpublished).              Those
    decisions, however, did not concern a § 502(a)(3) breach-of-fiduciary-duty
    claim, such as Browdy’s. See Willard, 
    393 F.3d at
    1122–23 (distinguishing
    matter from breach-of-fiduciary-duty claim where de novo standard applied).
    Therefore, the ERISA standard for determining whether Hartford breached its
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    fiduciary duty is de novo, the same as the controlling standard for reviewing
    the cross-motions for summary-judgment.
    A.
    Regarding Browdy’s assertion that the district court applied an incorrect
    breach-of-fiduciary-duty standard, ERISA § 502(a)(3) permits a civil action “by
    a participant, beneficiary, or fiduciary [ ] to enjoin any act or practice which
    violates any provision of this subchapter or the terms of the plan, or [ ] to obtain
    other appropriate equitable relief [ ] to redress such violations or [ ] to enforce
    any provisions of this subchapter or terms of the plan”. 
    29 U.S.C. § 1132
    (a)(3).
    ERISA imparts the same standards of conduct upon fiduciaries as does the
    common law of trusts. Martinez v. Schlumberger, Ltd., 
    338 F.3d 407
    , 411 (5th
    Cir. 2003). Accordingly, a plan administrator must discharge his duties “with
    the care, skill, prudence, and diligence under the circumstances then
    prevailing that a prudent man acting in a like capacity and familiar with such
    matters would use in the conduct of an enterprise of a like character and with
    like aims”. 
    Id. at 412
    ; 
    29 U.S.C. § 1104
    (a)(1)(B).
    Conduct typically constituting a plan administrator’s breach of fiduciary
    duty includes deceptive practices or misrepresentations. Bodine v. Emp’rs Cas.
    Co., 
    352 F.3d 245
    , 251 (5th Cir. 2003) (citing Varity Corp. v. Howe, 
    516 U.S. 489
     (1996)). Therefore, if a fiduciary makes a statement concerning the future
    of a participant’s plan benefits, it has a duty to refrain from making
    misrepresentations. Martinez, 
    338 F.3d at 424
    . It stands that “[l]ying is
    inconsistent with the duty of loyalty owed by all fiduciaries and codified in
    section 404(a)(1) of ERISA”. Varity, 
    516 U.S. at 506
     (alteration in original).
    Such deceptions include knowing and significant falsehoods committed in
    order to save money at a beneficiary’s expense. Id.; Martinez, 
    338 F.3d at 425
    .
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    In practical application, misrepresentations typically concern the failure of a
    plan administrator to communicate key plan terms to a beneficiary.             See
    CIGNA Corp. v. Amara, 
    131 S. Ct. 1866
     (2011); Martinez, 
    338 F.3d at
    424–25.
    In her briefs here, Browdy asserts Hartford’s actions amounted to a
    breach of fiduciary duty, but does not specify whether that claimed breach was
    a violation of the duty of loyalty or of care. Based upon her contentions (which
    are premised on her belief that Hartford denied her STD benefits in an attempt
    to unjustly enrich itself), Browdy is articulating a breach of the duty of loyalty.
    In so doing, Browdy concedes in her reply brief that mere negligence is
    insufficient to establish that type of breach of fiduciary duty. See Hobbs v.
    Baker Hughes Oilfield Operations, Inc., 294 F. App’x 156, 158 (5th Cir. 2008)
    (citing Vallone v. CNA Fin. Corp., 
    375 F.3d 623
    , 642 (7th Cir. 2004)). Examples
    of such negligence include clerical oversights. See 
    id.
     (citing Bodine, 
    352 F.3d at 251
    ). In the light of Browdy’s concession, and her breach of the duty of
    loyalty contention, we need not consider whether other types of breach-of-
    fiduciary-duty claims (duty of care) may be premised on a fiduciary’s
    negligence. Moreover, as discussed infra, Browdy fails to present evidence of
    any negligent conduct by Hartford.
    1.
    Browdy’s characterization of her claim is somewhat contradictory. On
    the one hand, she maintains: the issue is one of breach of fiduciary duty,
    actionable under § 502(a)(3); and Hartford’s denial of benefits alone constitutes
    the misrepresentation. Browdy, however, does not point to any precedent in
    support of this assertion, or how it would affect the fiduciary-duty standard,
    nor have we found any. In so doing, she concedes, as she did in district court,
    that her claim cannot be pursued under § 502(a)(1)(B) (civil action to recover
    benefits under terms of plan). On the other hand, the very essence of her
    position is that Hartford ignored the information in its possession and initially
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    wrongfully denied her STD benefits, which is necessarily a § 502(a)(1)(B)
    matter. As discussed supra, although Hartford urges us, in the light of Amara,
    to conclude Browdy’s § 502(a)(3) claim is nothing more than an impermissibly
    re-packaged § 502(a)(1)(B) claim, we need not consider this contention. Again,
    even assuming, arguendo, Browdy presented a proper breach-of-fiduciary-duty
    claim under § 502(a)(3), summary judgment for Hartford was proper.
    2.
    Additionally, Browdy contends the court incorrectly articulated the
    fiduciary-duty standard as requiring bad faith; Hartford urges otherwise,
    citing, inter alia, the Seventh Circuit’s decision in Vallone, 
    375 F.3d at 623
    . As
    discussed infra, however, Browdy presents no evidence of a misrepresentation.
    Accordingly, as stated supra, we need not reach whether bad faith is required.
    B.
    For her other issue, Browdy maintains the court erred in ruling she
    failed to present facts in support of her claim. Prior to determining that issue
    in the light of the articulated fiduciary-duty standard, we must address
    Hartford’s contentions concerning claimed deficiencies in both Browdy’s
    complaint and her declaration in support of her statement of undisputed
    material facts.
    1.
    At oral argument here, Hartford raised two points concerning Browdy’s
    district-court papers. First, it contended this action should be barred because
    she changed the nature of relief sought (from § 502(a)(1)(B) to § 502(a)(3)) at
    the summary-judgment stage, but without amending her complaint. Second,
    it reiterated the objections it raised in district court about Browdy’s
    declaration. For the following reasons, both contentions are waived.
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    a.
    Although Hartford contended in district court that Browdy’s belated re-
    characterization of her claim, without leave to amend, barred this action, it did
    not make that contention in its brief here. Generally, “a party waives any
    argument that it fails to brief on appeal”. United States v. Whitfield, 
    590 F.3d 325
    , 346 (5th Cir. 2009).       An exception exists, however, where failure to
    consider the non-briefed issue would result in a miscarriage of justice. 
    Id.
    Failure to consider Hartford’s assertion would not result in such a miscarriage
    because the judgment in its favor is affirmed.
    b.
    Hartford moved in limine that the district court not consider portions of
    Browdy’s declaration in deciding the cross-motions for summary judgment.
    The court awarded summary judgment to Hartford; but, in doing so, did not
    rule on the merits of its motion in limine. See Browdy, 
    2014 WL 5500392
    . At
    oral argument here, Hartford noted the motion was denied as moot; in that
    regard, “[t]he denial of a motion by the district court, although not formally
    expressed, may be implied by the entry of a final judgment”. Norman v. Apache
    Corp., 
    19 F.3d 1017
    , 1021 (5th Cir. 1994) (emphasis in original). But, Hartford
    did not contend, in its brief here, that the court’s denial of the motion was in
    error.
    2.
    Turning to our de novo review of Browdy’s claim, she fails to demonstrate
    the requisite genuine dispute of material fact for the summary judgment
    awarded Hartford. As noted above, although Browdy characterizes Hartford’s
    conduct as a breach of fiduciary duty, she at times treats her claim as one for
    wrongful denial of benefits. For example, she cites our court’s decision in
    Schexnayder v. Hartford Life & Accident Insurance Co. for the proposition that
    Hartford’s internal conflict of interest as plan administrator and insurer
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    motivated it to make a misrepresentation to enhance its profits. 
    600 F.3d 465
    ,
    469–70 (5th Cir. 2010). Schexnayder, however, concerned the administrator’s
    decision to terminate benefits, not a misrepresentation. See 
    id.
     at 467–68.
    This notwithstanding, Browdy maintains a breach of fiduciary duty is
    illustrated by Hartford’s: disregarding evidence of her disability in order to
    avoid paying benefits (ostensibly due to its conflict of interest); fabrication of a
    dispute over the end-date of her termination to justify withholding payment;
    and taking longer than allowed to decide her claim. She additionally contends,
    without citing relevant authority, that the court erred by considering her above
    positions in an isolated fashion, as opposed to viewing them as part of a single
    course of conduct (cumulative contention).
    A review of the administrative record undercuts Browdy’s position. Her
    Hartford claim-file notes: Browdy’s last day worked was 30 August 2007;
    according to ATA, her termination date was 31 August 2007; and, her claimed
    date of disability was 31 August 2007.        Pursuant to the policy, Browdy’s
    coverage terminated when she ceased work as an “Active Full-time Employee”.
    Because Hartford determined initially that Browdy was not an active employee
    as of 31 August 2007, the same day as her date of disability, it denied her STD
    claim. Following Browdy’s appeal from that denial, ATA confirmed Browdy’s
    termination date was 31 August 2007, but stated there was no supporting
    documentation.     Therefore, Hartford concluded:       although ATA reiterated
    Browdy’s termination date was 31 August 2007, the lack of documentation
    meant it was reasonable to conclude she was still employed through 5
    September 2007, the date of her original termination letter.
    Nothing about the above scenario creates a genuine dispute of material
    fact regarding a misrepresentation by Hartford, or its failure to exercise the
    earlier discussed “care, skill, prudence, and diligence under the circumstances
    then prevailing that a prudent man acting in a like capacity and familiar with
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    such matters would use in the conduct of an enterprise of a like character and
    with like aims”. Martinez, 
    338 F.3d at 412
    . Furthermore, as noted supra,
    although Browdy extensively briefs what she maintains is the appropriate
    fiduciary-duty standard, she fails to cite any precedent in support of her
    assertion     that   Hartford’s   denial        of   benefits    alone   constitutes   a
    misrepresentation. As Browdy concedes, as discussed supra, mere negligence
    is insufficient to support her breach-of-fiduciary-duty claim (again, she frames
    her claim as a violation of the duty of loyalty). Hobbs, 294 F. App’x at 158.
    Regardless of the posture of Browdy’s claim, she fails to demonstrate a genuine
    dispute of material fact on whether Hartford’s actions were anything but
    reasonable.
    Therefore, despite Browdy’s assertions that Hartford perpetrated a
    scheme to unjustly enrich itself at her expense, no genuine dispute of material
    fact exists to preclude summary judgment against her misrepresentation
    claim. Further, although Browdy notes Hartford took longer than the 105 days
    required by law to issue a decision, see 
    29 C.F.R. § 2560.503
    –1(f)(3), she offers
    no explanation for why she did not promptly appeal, choosing instead to
    withdraw from her pension and appeal nearly eight months after Hartford’s
    decision. Finally, as to Browdy’s cumulative contention, she cites no precedent
    to support how several deficient contentions, when viewed together, entitle her
    to relief.
    Contrary to Browdy’s contentions, and as Hartford persuasively noted at
    oral argument, its conduct appears to reflect how, in reversing its claim denial,
    a properly-functioning administrative-appeal process should work.                      A
    determination, as Browdy urges, that reversal of a benefits-denial alone
    constitutes a misrepresentation, warranting extra-contractual damages,
    would, inter alia, remove any incentive for plan administrators to reconsider
    prior decisions adverse to a claimant.
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    III.
    For the foregoing reasons, the judgment is AFFIRMED.
    15