Entergy Mississippi, Inc. v. National Labor Relations Board ( 2015 )


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  •      Case: 14-60796   Document: 00513297166    Page: 1   Date Filed: 12/07/2015
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE FIFTH CIRCUIT
    United States Court of Appeals
    Fifth Circuit
    No. 14-60796                           FILED
    December 7, 2015
    Lyle W. Cayce
    ENTERGY MISSISSIPPI, INCORPORATED,                                     Clerk
    Petitioner Cross-Respondent
    v.
    NATIONAL LABOR RELATIONS BOARD,
    Respondent Cross-Petitioner
    Petition for Review and Cross Petition for Enforcement
    of an Order of the National Labor Relations Board
    Before BENAVIDES, CLEMENT, and HIGGINSON, Circuit Judges.
    EDITH BROWN CLEMENT, Circuit Judge:
    Petitioner Entergy Mississippi, Incorporated (“Entergy”) is a power
    utility company. This case concerns the status of a certain group of Entergy’s
    employees—dispatchers—under the National Labor Relations Act (“NLRA” or
    “Act”), 
    29 U.S.C. §§ 151-169
    .
    Dispatchers use various information systems to monitor the flow of
    electricity through Entergy’s grid. The Supervisory Control and Data
    Acquisition (“SCADA”) system “provides dispatchers with data concerning the
    load, voltage, and amps on breakers and circuits in the substations.” Entergy
    Miss., Inc., Case No. 15-UC-149, slip op. at 4 (N.L.R.B. Feb. 7, 2007),
    http://apps.nlrb.gov/link/document.aspx/09031d458001c0bf       (Entergy               I).
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    SCADA alerts dispatchers when a circuit experiences a sudden change in
    voltage or when a breaker trips. Upon hearing an alarm, dispatchers turn to
    the Automated Mapping and Facilities Management (“AM/FM”), which
    provides a visual map of the transmission and distribution lines in the system.
    
    Id.
     AM/FM monitors customers’ calls regarding outages and predicts the device
    that has malfunctioned in the area of the outage. 
    Id.
    One of the dispatchers’ most important duties is “switching.” 
    Id. at 5
    .
    “Switching is the sequential opening and closing of switches in the
    transmission and distribution system to isolate a section of power lines and to
    interrupt the flow of electricity so that field employees can perform routine
    maintenance or repair a section of line that has been damaged.” 
    Id.
    Dispatchers “draft switching orders, which are step-by-step procedures to open
    and close switches.” 
    Id.
     When an unexpected outage occurs, dispatchers
    contact field employees in the affected area and “dictate each step in the
    switching sequence.” 
    Id.
     “[T]he field employees write down each step as
    dictated by the dispatcher. The field employees then read each step of the
    switching sequence to the dispatchers to ensure its accuracy.” 
    Id.
     Dispatchers
    are also responsible for issuing clearance orders. 
    Id. at 9
    . A clearance order
    signifies to field employees that electrical flow has been interrupted in a line
    or piece of equipment and it is safe to work on. 
    Id.
    Dispatchers also “call-out” field employees to work on trouble cases. 
    Id. at 11
    . When SCADA alerts a dispatcher that an outage has occurred, the
    dispatcher can assign a field employee to go diagnose and correct the problem.
    During weather events or on weekends and holidays—when dispatchers often
    manage operations without much supervision—dispatchers can call field
    workers from the on-call list to dispatch to trouble areas. If multiple trouble
    events occur at once, dispatchers have to identify the highest priority events,
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    decide how many field workers to call-up from the on-call list, and allocate the
    available field workers to correct the problems.
    In 2003, Entergy filed a petition with respondent National Labor
    Relations Board (the “Board”), arguing that dispatchers are supervisors under
    Section 2(11), 
    29 U.S.C. § 152
    (11). 
    Id. at 2
    . The NLRA guarantees “employees”
    the right to unionize and appoint a bargaining representative. 
    29 U.S.C. § 157
    .
    It also requires employers to bargain with the workers’ representatives. 
    Id.
    § 158(a)(5). To ensure that unions stay loyal to workers’ interests, Section 2(3),
    § 152(3), excludes “supervisors” from the class of “employees” guaranteed the
    right to unionize and bargain. In other words, by urging that dispatchers were
    “supervisors,” Entergy sought to remove dispatchers from the local union.
    The Board held a hearing in 2003, and an ALJ issued an opinion in 2004
    denying Entergy’s petition. Entergy I, at 2. Entergy filed a request for review
    with the Board, which was granted. Id. In 2006, with Entergy still waiting for
    the Board to hear its appeal, the Board decided In re Oakwood Healthcare, Inc.,
    
    348 N.L.R.B. 686
     (2006), in which it applied the supervisor definition to nurses
    based on their authority to assign employees using independent judgment. The
    Board remanded Entergy’s petition for the ALJ to reconsider the case in light
    of Oakwood. The ALJ published Entergy I in 2007, holding once again that
    dispatchers are not supervisors under Section 2(11). See 
    id. at 34
    . Entergy
    again filed a petition for review. The Board affirmed the ALJ’s decision.
    Entergy Miss., Inc., 357 N.L.R.B. No. 178 (Dec. 30, 2011) (Entergy II).
    About the same time that Entergy first filed its petition to reclassify
    dispatchers as supervisors, it demanded that intervenor International
    Brotherhood of Electrical Workers, AFL-CIO, Local Unions 605 and 985 (the
    “Unions”) remove all references to dispatchers from the collective-bargaining
    agreement. Entergy Miss., Inc., 361 N.L.R.B. No. 89, at *4 (Oct. 31, 2014)
    (Entergy III). In 2006, Entergy refused the Unions’ request to bargain over the
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    dispatchers’ terms and conditions of employment. 
    Id. at *5
    . Pursuant to the
    Unions’ complaints, the Board’s Acting General Counsel filed a charge against
    Entergy, contending that it had violated Section 8(a)(1) and (5) of the Act, 
    29 U.S.C. § 158
    (a)(1) and (5). Entergy III, at *1. The Board’s General Counsel
    moved for summary judgment based on the Board’s decision in Entergy II. 
    Id.
    In 2014, the Board granted summary judgment and held that Entergy had
    violated Section 8(a)(1) and (5). 
    Id. at *2-3, 5
    . This appeal followed.
    I.
    We accord Chevron deference to the Board’s reasonable interpretations
    of ambiguous provisions in the NLRA. See NLRB v. Ky. River Cmty. Care, Inc.,
    
    532 U.S. 706
    , 713 (2001) (citing Chevron U.S.A., Inc. v. Natural Res. Def.
    Council, Inc., 
    467 U.S. 837
    , 842-44 (1984)). We will affirm the Board’s legal
    conclusions “if they have a reasonable basis in the law and are not inconsistent
    with the Act.” Valmont Indus. v. NLRB, 
    244 F.3d 454
    , 464 (5th Cir. 2001).
    We will affirm the Board’s factual conclusions if they are “reasonable and
    supported by substantial evidence on the record considered as a whole.” J.
    Vallery Elec., Inc. v. NLRB, 
    337 F.3d 446
    , 450 (5th Cir. 2003) (quoting Valmont,
    
    244 F.3d at 463
    ). “Substantial evidence is that which is relevant and sufficient
    for a reasonable mind to accept as adequate to support a conclusion. It is more
    than a mere scintilla, and less than a preponderance.” El Paso Elec. Co. v.
    NLRB, 
    681 F.3d 651
    , 656 (5th Cir. 2012) (emphasis omitted) (quoting Spellman
    v. Shalala, 
    1 F.3d 357
    , 360 (5th Cir. 1993)). “In determining whether the
    Board’s factual findings are supported by the record, we do not make credibility
    determinations or reweigh the evidence.” NLRB v. Allied Aviation Fueling of
    Dall. LP, 
    490 F.3d 374
    , 378 (5th Cir. 2007). And “[r]ecognizing the Board’s
    expertise in labor law, [we] will defer to plausible inferences it draws from the
    evidence, even if we might reach a contrary result were we deciding the case
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    de novo.” Valmont, 
    244 F.3d at 463
     (quoting NLRB v. Thermon Heat Tracing
    Servs., Inc., 
    143 F.3d 181
    , 185 (5th Cir. 1998)).
    “Whether an employee is a supervisor is a question of fact.” Entergy Gulf
    States, Inc. v. NLRB, 
    253 F.3d 203
    , 208 (5th Cir. 2001). “Because of the ‘infinite
    and subtle gradations of authority’ within a company, courts normally extend
    particular deference to NLRB determinations that a position is supervisory.”
    
    Id.
     (quoting Monotech of Miss. v. NLRB, 
    876 F.2d 514
    , 516 (5th Cir. 1989)).
    II.
    A.
    Entergy argues that the Board’s ruling lacks a reasonable basis in law
    because it is inconsistent with the Board’s earlier decisions and with opinions
    from other circuits. The Board contends that its decision is reasonable because
    it relies on Oakwood. We agree with the Board and hold that its decision has a
    reasonable legal basis.
    1.
    Section 2(11), 
    29 U.S.C. § 152
    (11), which governs this appeal, defines
    “supervisor” as:
    any individual having authority, in the interest of the employer, to
    hire, transfer, suspend, lay off, recall, promote, discharge, assign,
    reward, or discipline other employees, or responsibly to direct
    them, or to adjust their grievances, or effectively to recommend
    such action, if in connection with the foregoing the exercise of such
    authority is not of a merely routine or clerical nature, but requires
    the use of independent judgment.
    The Supreme Court has interpreted Section 2(11) as setting forth a three-part
    test:
    Employees are statutory supervisors if (1) they hold the authority
    to engage in any 1 of the 12 listed supervisory functions, (2) their
    “exercise of such authority is not of a merely routine or clerical
    nature, but requires the use of independent judgment,” and (3)
    their authority is held “in the interest of the employer.”
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    Kentucky River, 
    532 U.S. at 713
     (quoting NLRB v. Health Care & Ret. Corp. of
    Am., 
    511 U.S. 571
    , 573-74 (1994)). The party asserting supervisory status has
    the burden of proof. 
    Id. at 711-12
    . This case turns on the meaning of “assign,”
    “responsibly to direct,” and “independent judgment” in Section 2(11).
    2.
    “Assign,” “responsibly to direct,” and “independent judgment” as used in
    Section 2(11) are all ambiguous. Mars Home for Youth v. NLRB, 
    666 F.3d 850
    ,
    854 n.2, 855 n.3 (3d Cir. 2011) (holding that all three phrases are ambiguous);
    see Health Care, 
    511 U.S. at 579
     (stating in dicta that the latter two phrases
    are ambiguous). Because Oakwood supplies reasonable interpretations of
    those terms, we owe deference to it.
    Entergy contends that the Board has “waffled on the issue of whether
    utility-industry Dispatchers are supervisors,” and thus, that this court owes
    little deference to the Board’s recent interpretations of Section 2(11). But the
    Supreme Court recently clarified that federal courts must defer even to new,
    course-reversing agency positions when “the new policy is permissible under
    the statute, . . . there are good reasons for it, and . . . the agency believes it to
    be better, which the conscious change of course adequately indicates.” FCC v.
    Fox Television Stations, Inc., 
    556 U.S. 502
    , 515 (2009); accord Handley v.
    Chapman, 
    587 F.3d 273
    , 282 (5th Cir. 2009).
    Considering whether Oakwood satisfies the Fox test, we note first that
    Entergy essentially concedes that Oakwood’s interpretation of Section 2(11) is
    permissible under the statute. One need look no further than the thorough and
    well-reasoned opinion itself to discern that the Board’s interpretation is
    reasonable. See Oakwood, 348 N.L.R.B. at 689-94. The Board explained that it
    adopted its new interpretations of Section 2(11) to further its mandate to
    protect workers, to faithfully follow the dictates of Congress and the courts,
    and to “provid[e] meaningful and predictable standards for the adjudication of
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    future cases and the benefit of the Board’s constituents.” Id. at 688. These are
    sufficient reasons to justify the Board’s new approach. And there is no doubt
    that the Board intended Oakwood to mark a change in its application of Section
    2(11). See id. (“[W]e herein adopt definitions for the terms ‘assign,’ ‘responsibly
    to direct,’ and ‘independent judgment’ as those terms are used in Section 2(11)
    of the Act.”).
    Because Oakwood satisfies both the Chevron and Fox standards, we
    defer to it when considering the Board’s action.
    3.
    Entergy argues that the Board’s ruling lacks a reasonable basis in law
    because—though the facts and law are the same as in Gulf States—the Board
    reached a contrary conclusion in this case. The Board contends that Oakwood
    changed the law by adding an adverse consequence requirement, and that this
    development explains the different outcome. The Board has the better
    argument.
    In Gulf States, we considered whether electrical utility operations
    coordinators “responsibly direct[ed] others with independent judgment” and
    thus qualified as statutory supervisors. 
    253 F.3d 203
    , 209 (5th Cir. 2001). In
    defining “responsibly direct,” we relied on NLRB v. KDFW-TV, Inc., a Div. of
    Times Mirror Corp., 
    790 F.2d 1273
    , 1278-79 (5th Cir. 1986) and found that “[t]o
    direct other workers responsibly, a supervisor must be answerable for the
    discharge of a duty or obligation or accountable for the work product of the
    employees he directs.” Gulf States, 
    253 F.3d at 209
     (internal quotation marks
    and citation omitted).
    This definition was later expanded by the Board in Oakwood, which held
    that to be “responsible” under Section 2(11), a putative supervisor “must be
    accountable for the performance of the task by the other, such that some
    adverse consequence may befall the one providing the oversight if the tasks
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    performed by the employee are not performed properly.” 348 N.L.R.B. at 692.
    Under this rule, the Board crafted a three-part test for determining whether a
    putative supervisor “responsibly directs” an employee:
    [T]o establish accountability for purposes of responsible direction,
    it must be shown that the employer delegated to the putative
    supervisor the authority to direct the work and the authority to
    take corrective action, if necessary. It also must be shown that
    there is a prospect of adverse consequences for the putative
    supervisor if he/she does not take these steps.
    Id.
    Entergy argues that Oakwood simply adopted the Gulf States rule.
    Although Oakwood adopted the general “accountability” standard set out in
    KDFW-TV, it did not simply co-opt this court’s existing law. See Oakwood, 348
    N.L.R.B. at 691-92. Rather, it added to the “accountability” standard in at least
    two ways. See 348 N.L.R.B. at 691-92. First, Oakwood made clear that the
    putative supervisor must be potentially liable not only for his own failures, but
    also for the failures of his subordinates. See 348 N.L.R.B. at 692; see also, e.g.,
    In re Croft Metals, Inc., 
    348 N.L.R.B. 717
    , 722 (2006) (interpreting Oakwood
    and holding that movant showed accountability where the “record reveals that
    the Employer has disciplined lead persons by issuing written warnings to them
    because of the failure of their crews to meet production goals or because of
    other shortcomings of their crews”). By adopting this requirement, the Board
    hewed to the First Circuit’s position in Northeast Utilities Service Corp. v.
    NLRB, 
    35 F.3d 621
    , 625 (1st Cir. 1994), an opinion that Gulf States called into
    doubt, see 
    253 F.3d at 210
    .
    Second, Oakwood required those attempting to prove supervisor status
    to “show[] that there is a prospect of adverse consequences for the putative
    supervisor” because of the actions of subordinates. 348 N.L.R.B. at 692; see
    also, e.g., In re I.H.S. Acquisitions No. 114, Inc. d/b/a Lynwood Manor, 350
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    60796 N.L.R.B. 489
    , 490-91 (2007) (interpreting Oakwood to require specific evidence
    of actual or possible adverse consequences).
    This change in controlling law explains the different outcomes in the two
    cases. In Gulf States, this court did not require the movant to prove that the
    putative supervisors were potentially liable for the subordinates’ mistakes. But
    following Oakwood, the Board required Entergy to prove that dispatchers
    could be liable for the actions of field employees. 1 And there is substantial
    evidence to support the Board’s decision. See Entergy II, at *7. Because the
    Board’s ruling has a reasonable legal basis, we affirm.
    B.
    The party alleging supervisory status bears the burden of proving that
    it exists by a preponderance of the evidence. Oakwood, 348 N.L.R.B. at 694.
    Entergy argues that there is not substantial evidence to support the Board’s
    ruling that dispatchers are not supervisors. Specifically, Entergy contends that
    it proved that dispatchers “responsibly direct” field employees, “assign” them,
    and use “independent judgment” in performing both functions. There is
    substantial evidence to support the Board’s determination that dispatchers do
    not “responsibly direct” field employees or “assign” them to a “time” or
    “significant overall duty.” But the Board ignored evidence that arguably shows
    that dispatchers “assign” field employees to “locations” using “independent
    judgment.” We affirm in part and reverse in part the Board’s decision that
    dispatchers are not supervisors.
    1 Every circuit court that has interpreted Oakwood has read it to require responsibility
    for others’ actions. See NLRB v. NSTAR Elec. Co., 
    798 F.3d 1
    , 10 (1st Cir. 2015); Avista Corp.
    v. NLRB, 496 F. App’x 92, 93 (D.C. Cir. 2013) (per curiam); Lakeland Health Care Assoc’s,
    LLC v. NLRB, 
    696 F.3d 1332
    , 1353 (11th Cir. 2012); Rochelle Waste Disposal, LLC v. NLRB,
    
    673 F.3d 587
    , 596 (7th Cir. 2012); Mars Home for Youth, 
    666 F.3d at 854
    .
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    1.
    We first address the Board’s holding that dispatchers do not “responsibly
    direct” field employees. See Entergy II, at *7-9. Again, Oakwood provides that
    a putative supervisor does not “responsibly direct” a subordinate unless the
    supervisor has the authority to direct the subordinate’s work and take
    corrective action when necessary, and the supervisor could be held liable for
    the subordinate’s performance of his job. 348 N.L.R.B. at 692.
    Applying Oakwood, the Board held that Entergy failed to show that
    dispatchers “responsibly direct” field employees because the evidence showed
    “that the dispatchers are accountable for their own work, i.e., their own failures
    and errors, and not those of the field employees.” Entergy II, at *8. Entergy
    asserts that “the record contains numerous situations in which Dispatchers
    were disciplined solely because of errors made by field employees under their
    supervision.” But the two examples it offers provide no support for the claim.
    Entergy points to testimony about a dispatcher named White. White correctly
    instructed a field employee to flip a specified switch, but the employee flipped
    the wrong one. White’s supervisor testified that he did not plan to discipline
    White until he admitted that “[w]hen [he] was talking to [the field employee],
    [he] could feel that [the employee] was uncomfortable.” The supervisor testified
    that he “coached and counseled” White—a form of discipline—because he knew
    the field employee was unprepared but proceeded anyway. The supervisor
    stated that “even though the switchman was the one who admitted that he
    made the error, [he] nonetheless held the dispatcher accountable.”
    The Board’s acting regional director, who sat as the ALJ, refused to
    credit this testimony. As the ALJ noted, the manager “claims that he gave
    [White] a coaching and counseling session, but he acknowledges that he did
    not place a memo in the dispatcher’s personnel file concerning the dispatcher
    being counseled for the performance of the field employee.” Noting that
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    Entergy’s disciplinary policy requires managers to document coaching and
    counseling sessions, the ALJ stated that he was “not convinced that the
    evidence establishes that the dispatcher actually received any degree of
    discipline.” The ALJ’s determination is entitled to deference. See Carey Salt
    Co. v. NLRB, 
    736 F.3d 405
    , 410 (5th Cir. 2013) (explaining that an ALJ’s
    credibility determination, “adopted by the Board, merits special deference”
    (internal quotation mark and citation omitted)).
    Entergy also points to testimony about an incident where a dispatcher’s
    and field employee’s joint error caused a major outage. But the testimony
    makes clear that the dispatcher was punished because he had a document
    containing necessary information, yet he failed to consult it. The testimony
    does not show that dispatchers are held liable for field employees’ mistakes.
    In sum, substantial evidence supports the Board’s determination that
    dispatchers are accountable only for their own mistakes. And under Oakwood,
    this is sufficient to show that dispatchers do not “responsibly direct” field
    employees.
    2.
    We next address the Board’s holding that dispatchers do not “assign”
    field employees, or do not exercise “independent judgment” when doing so. See
    Entergy II, at *9-12.
    In Oakwood, the Board “construe[d] the term ‘assign’ to refer to the act
    of designating an employee to a place (such as a location, department, or wing),
    appointing an employee to a time (such as a shift or overtime period), or giving
    significant overall duties, i.e., tasks, to an employee.” 348 N.L.R.B. at 689. The
    Board interpreted “independent judgment” to refer to an individual “act[ing],
    or effectively recommend[ing] action, free of the control of others and form[ing]
    an opinion or evaluation by discerning and comparing data.” Id. at 692-93. The
    Board further explained that “a judgment is not independent if it is dictated or
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    controlled by detailed instructions, whether set forth in company policies or
    rules, the verbal instructions of a higher authority, or in the provisions of a
    collective bargaining agreement.” Id. at 693. “On the other hand, the mere
    existence of company policies does not eliminate independent judgment from
    decision-making if the policies allow for discretionary choices.” Id. The Board
    also reasoned that “[t]he authority to effect an assignment, for example, must
    be independent, it must involve a judgment, and the judgment must involve a
    degree of discretion that rises above the ‘routine or clerical.’” Id.
    The Board applied Oakwood when deciding Entergy II. See id. at *7. The
    Board assumed that dispatchers “assign” field employees to a place. Id. at *9-
    10. But it held that dispatchers do not exercise “independent judgment”
    because they “utilize a computer program that notifies them of trouble spot
    locations, and usually assign to trouble spots employees already assigned to
    that specific area.” Id. at *10. In other words, the Board found that the
    dispatchers’ job requires nothing more than reading a trouble report on a
    computer screen, looking at a list to determine the on-call worker for the
    relevant area, and telling the responsible worker to head to the location.
    Although we give significant deference to the Board’s factfindings, “[o]ur
    deference . . . has limits.” Carey Salt, 736 F.3d at 410. “[A] decision by the
    Board that ‘ignores a portion of the record’ cannot survive review under the
    ‘substantial evidence’ standard.” Id. (quoting Lord & Taylor v. NLRB, 
    703 F.2d 163
    , 169 (5th Cir. 1983)); see Amoco Prod. Co. v. NLRB, 
    613 F.2d 107
    , 111-12
    (5th Cir. 1980) (holding that remand is appropriate when the Board fails to
    adequately explain the factual basis for its opinion).
    The Board ignored significant portions of the record that show how
    dispatchers arguably exercise independent judgment when deciding how to
    allocate Entergy’s field workers. Albert May, a union manager, testified that
    when there are simultaneous outages, dispatchers “decide which trouble to
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    handle first.” After a dispatcher has sent a field employee to one location, he
    “ha[s] authority to redirect that person to another case of trouble.” And “if there
    is more trouble than that one [field employee] can handle,” the dispatcher
    “would decide to call out additional [field employees].” These decisions, in part,
    are guided by “standard operating procedure” and “if conflicts arise, then the
    dispatchers would consult an [operations coordinator] or a network manager
    to determine if [certain responses are] possible to do or not.” Although the
    operating guidelines and union-generated on-call lists dictate which field
    employees will be on-call at any given time, those agreements “don’t tell the
    dispatcher when or how many people to dispatch or when to hold [field
    employees] over [their regular shift].” The dispatcher seems to “decide how
    many troublemen or servicemen [are] necessary to handle . . . multiple cases
    of trouble.”
    Evidence in the record shows that dispatchers’ judgment about how to
    allocate Entergy’s field workers is guided by a range of discretionary factors.
    Dispatchers appear to prioritize outages affecting industrial customers that
    have special contracts with Entergy. Yet if an outage occurred at night or on a
    holiday when an industrial customer’s factory was not operating, dispatchers
    might be expected to prioritize another customer instead. Dispatchers also
    apparently prioritize outages affecting customers with “special medical needs,”
    along with prioritizing outages that affect large numbers of residential
    customers. If simultaneous outages of each type occur, there is no simple rule
    to guide the dispatcher’s decision in who to help first. In sum, at times, a
    dispatcher may have to decide whether to send “[his] one crew” to a trouble
    location “with the most customers on it,” to “the one that’s got the hospital out,”
    or to “the plastics plant that needs to be picked up.”
    Dispatchers apparently weigh other factors as well. There is evidence
    that they juggle logistical considerations, such as deciding whether a field
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    employee can complete a quick repair at a trouble spot that is along the way to
    an outage affecting a high-priority client. Dispatchers arguably must also
    consider whether a particular outage is likely to cause property damage to
    Entergy’s facilities. And where, for example, an unrepaired outage from the
    previous day elevates the risk posed by a new outage, the dispatcher likely re-
    prioritizes given the facts on the ground.
    Despite this complexity, “there are no standard operating procedures
    within Entergy for what is to be turned on — which kind of account’s [sic] to
    be turned on first.” “There is no handbook, guidelines or documents.” 
    Id.
    Dispatchers apparently learn how to prioritize clients “through the mentoring
    process.”
    Considering the interpretations announced in Oakwood, the evidence
    discussed above arguably shows that dispatchers “assign” field employees to
    places by exercising “independent judgment.” Yet the Board ignored this
    evidence when explaining its reasoning. Decisions by the Board that ignore a
    relevant portion of the record cannot survive substantial evidence review. See
    NSTAR Elec. Co., 798 F.3d at 13 n.10. Accordingly, we reverse the Board’s
    decision that dispatchers do not exercise “independent judgment” when
    assigning employees to locations and remand for further proceedings on this
    narrow question.
    3.
    The Board held that dispatchers do not “assign” field workers to a time,
    that is, “to remain on the job at the end of their 8-hour shift to perform an
    overtime assignment.” Entergy II, at *12.
    The Board reasonably discredited the testimony of three Entergy
    employees, who haltingly testified that dispatchers have the authority to
    require field workers to stay on-duty. See Entergy II, at *10-11. The Board
    focused instead on the testimony of a dispatcher who stated that he “[did]n’t
    14
    Case: 14-60796    Document: 00513297166      Page: 15   Date Filed: 12/07/2015
    No. 14-60796
    have the authority to force [a field employee] to stay.” Id. at *11. Inferring from
    this statement that managers never told dispatchers that they had the power
    to order field workers to work overtime, the Board held that no such power was
    likely ever delegated. Id. at *11-12. The Board’s legal reasoning is permissible
    and its factual determinations are supported by substantial evidence.
    The Board held that dispatchers do not “assign” field workers to
    “significant overall duties.” Id. at *12. In Oakwood, the Board held that
    assigning an employee “to certain significant overall tasks (e.g., restocking
    shelves) would generally qualify as ‘assign’ within [its] construction.” 348
    N.L.R.B. at 689. On the other hand, “choosing the order in which the employee
    will perform discrete tasks within those assignments (e.g., restocking toasters
    before coffeemakers) would not be indicative of exercising the authority to
    ‘assign.’” Id. Citing Oakwood, the Board reasoned that dispatchers do not
    assign field employees to a new, overall duty, but merely direct them to
    perform an ad hoc task before returning to their normal duties. Entergy II, at
    *12. Here too, the Board’s legal reasoning is permissible and its factual
    determinations are supported by substantial evidence. We affirm.
    ***
    The Board’s legal reasoning is permissible and its rulings, in large part,
    are supported by substantial evidence. But the Board ignored significant
    evidence suggesting that dispatchers “assign” field employees to “places” using
    “independent judgment.” Accordingly, we affirm in part, reverse in part, and
    remand for further proceedings on the narrow question of whether the
    dispatchers exercise independent judgment in assigning field employees to
    places.
    C.
    Entergy argues that the doctrine of laches bars the Board from recouping
    money damages in this action. We disagree.
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    Case: 14-60796    Document: 00513297166      Page: 16   Date Filed: 12/07/2015
    No. 14-60796
    In Nabors v. NLRB, 
    323 F.2d 686
     (5th Cir. 1963), this court held that the
    United States and its agencies are not subject to the defense of laches when
    enforcing a public right. 
    Id. at 688
    . The court further held that when the Board
    brings an enforcement action under the Act, it acts in the public interest, even
    when it obtains money damages on behalf of private persons. 
    Id. at 688-89
    .
    Nabors remains good law. See, e.g., Matter of Fein, 
    22 F.3d 631
    , 634 (5th Cir.
    1994) (holding that laches may not be asserted against the government when
    it acts in its sovereign capacity); United States v. Arrow Transp. Co., 
    658 F.2d 392
    , 395 (5th Cir. 1981) (“The law remains unchanged: laches is unavailable
    as a defense against the United States in enforcing a public right.”). We deny
    Entergy’s laches defense.
    III.
    For the reasons explained, we AFFIRM the Board’s decision in all but
    one respect. We REVERSE the Board’s determination that dispatchers do not
    “assign” field employees to “places” through the exercise of “independent
    judgment” and we REMAND for further proceedings. The Board cross-appeals,
    asking this court to enforce its order. Because we hold the Board erred, we
    DENY the Board’s request for enforcement.
    16