Mitchell v. Continental Airlines ( 2007 )


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  •                                                                  United States Court of Appeals
    Fifth Circuit
    REVISED MARCH 29, 2007
    FILED
    IN THE UNITED STATES COURT OF APPEALS                March 7, 2007
    FOR THE FIFTH CIRCUIT              Charles R. Fulbruge III
    _____________________                      Clerk
    No. 05-20791
    _____________________
    MARILYN MITCHELL; KEVIN BALE;
    SUSAN BOORSTEIN,
    Plaintiffs-Appellants
    v.
    CONTINENTAL AIRLINES, INC.;
    INTERNATIONAL ASSOCIATION OF
    MACHINISTS AND AEROSPACE WORKERS,
    Defendants-Appellees
    ----------------------
    Appeal from the United States District Court
    for the Southern District of Texas
    ----------------------
    Before KING, WIENER, and CLEMENT, Circuit Judges.
    WIENER, Circuit Judge:
    Plaintiffs-Appellants      Marilyn    Mitchell,   Kevin       Bale,         and
    Susan Boorstein appeal the district court’s grant of summary
    judgment, dismissing without prejudice their petition to vacate
    an arbitration award under the Railway Labor Act (“RLA”).1                         For
    the following reasons, we affirm the district court, concluding
    that    Boorstein   failed   to    exhaust    her   contractually-created
    procedural remedies and that Mitchell and Bale lack standing to
    bring a petition under the RLA.
    1
    45 U.S.C. §§ 151 et seq.
    I. FACTS AND PROCEEDINGS
    A.   Background
    The plaintiffs are flight attendants for Defendant-Appellee
    Continental    Airlines,       Inc.    (“Continental”).                As    such,   their
    employment    is    governed    by     a    collective         bargaining      agreement
    (“CBA”) between Continental and Defendant-Appellee International
    Association of Machinists and Aerospace Workers (“IAM”).                         The CBA
    provides a system of procedures for the resolution of employment
    grievances, ultimately requiring that unresolved grievances be
    resolved by final and binding arbitration before a Systems Board
    of Adjustment (“the Board”), as is permitted by the RLA.                                In
    addition, the CBA specifies that the IAM shall serve as the
    exclusive bargaining representative for all flight attendants.
    Under    the    CBA,     Continental’s             flight      attendants       accrue
    various types of seniority, each of which is classified as either
    competitive or non-competitive.                 Continental is required to post
    competitive seniority dates biennially.                       Flight attendants have
    thirty days after each such posting to challenge the accuracy.
    Competitive    seniority       is     not       at    issue    in     this   case;    non-
    competitive seniority is, though.
    Continental      is     not      required          to     post     non-competitive
    seniority    dates    for    its    flight           attendants.       Non-competitive
    rankings include pay seniority, vacation seniority, and jump-seat
    2
    and pass-riding seniority.              Instead of posting lists of non-
    competitive    seniority      periodically,       they    are   communicated    in
    other, more discrete ways.
    B.    Boorstein
    Boorstein    had      been     employed    as   a     Continental   flight
    attendant since November 1968, when in 1996, she learned that her
    jump-seat seniority date had been changed from her date of hire
    to a subsequent date in 1971.            She also learned that her company
    service date had been unfavorably changed when, on her thirtieth
    anniversary with Continental, she received a cake of the type
    customarily given to flight attendants with only twenty years of
    service.      Boorstein alleges that, after she inquired into the
    unfavorable adjustments, her seniority status was again adjusted
    adversely.     Boorstein never filed a grievance against Continental
    and   never   sought   to     resolve    her    dispute    through   arbitration
    before the Board.
    C.    Mitchell
    Mitchell began her employment with Continental in January
    1969 and began flying the next month.              In 1996, Mitchell’s pass-
    riding   seniority     date    was   retroactively        adjusted   without   her
    knowledge as a result of company-offered leave that she had taken
    3
    years earlier.2       The next year, Mitchell also discovered that her
    vacation seniority date was different and less advantageous than
    previously     indicated.          Throughout        1997     and       1998,    Mitchell
    repeatedly     contacted        and     questioned         Continental           personnel
    regarding the accuracy of her seniority dates.                         She alleges that
    her questioning led to even greater unfavorable adjustments.
    Unable    to    resolve     her    inquiries      satisfactorily,           Mitchell
    contacted     IAM    in   1999.         After       prolonged       discussions,      IAM
    eventually     permitted        Mitchell       to   file     a    grievance       against
    Continental,    in    which     she    contended      that       her    non-competitive
    seniority     dates       had    been      subjected         to        unfair,    adverse
    adjustments.        That was in May 2000.              Her grievance was denied
    following a step-one and a step-two hearing.
    D.   Bale
    Bale joined Continental as a flight attendant in July 1987.
    In 1997, he discovered that his vacation seniority date was less
    advantageous than his records indicated it should have been.
    2
    Company-offered leave is optional leave offered by Continental to
    its flight attendants.    It is offered to those attendants with
    higher seniority in lieu of leave being forced on junior flight
    attendants (i.e., furlough status), thereby alleviating the effect
    of overstaffing and base closings.       This is advantageous to
    Continental, because its payroll expense is reduced by having lower
    paid flight attendants on duty, as Continental does not have to pay
    its senior flight attendants who are on company-offered leave and
    does not have to pay furlough pay to junior flight attendants who
    would otherwise be on furlough status.
    4
    Bale periodically inquired into the discrepancy between 1998 and
    2000.      He was eventually informed that his vacation seniority
    date had been adjusted for company-offered leaves that he had
    taken between 1991 and 1995.
    In    August       2000,    Bale      filed     a     grievance,    complaining      of
    unfair and unequal adjustment of seniority.                        In June 2001, Bale
    filed a second grievance, complaining that Continental violated
    the   CBA    by    including          managerial       employees    at     the     level   of
    director or above in the System Seniority List.                            Both of these
    grievances        were    denied       following       a    step-one     and   a     step-two
    hearing.
    E.    Involvement of IAM
    A stamped, and then signed and dated notice appears in the
    upper,      right-hand         corner       of       both     Mitchell’s       and     Bales’
    grievances,       in     which       each   attendant        acknowledged:       “I   hereby
    authorize the International Association of Machinists, with full
    power of attorney, to represent me in all stages of the Grievance
    Procedure in the presenting and settling of this grievance.”
    After      Mitchell’s          and     Bale’s        grievances        were      denied    by
    Continental, they were referred to arbitration before the Board,
    which    consisted        of     one    IAM      representative,         one   Continental
    representative, and one neutral chairperson.                             As the IAM had
    previously learned that several other flight attendants’ non-
    5
    competitive seniority dates had been unfavorably adjusted without
    their knowledge, it presented with those of Mitchell and Bale the
    grievances of four similarly-situated flight attendants in a two-
    day arbitration hearing before the Board in February 2002.
    Prior to this hearing being held, Mitchell and Bale had
    received numerous notices of the hearing dates and locations, the
    hearing    date    having   been    postponed         and     rescheduled         numerous
    times.      In    addition,   both    Mitchell          and    Bale     met   with       IAM
    representatives       in    2001,    and       Mitchell        attended       a    second
    preparatory meeting in February 2002.
    When the hearing was finally convened in February 2002,
    Mitchell     participated     in     person       and       Bale    participated         by
    telephone.        Both   Mitchell    and       Bale   allege       that,   immediately
    before    the    hearing,   IAM    informed      them    that      it   would      not    be
    representing them, so they would have to represent themselves.
    Both claim that they thus were “ambushed” into putting on their
    own, admittedly deficient, pro se case.
    In May 2002, the Board rendered its arbitral decision and
    award (“the Award”).          The Board first decided that it lacked
    jurisdiction over matters arising before the date that the CBA
    was formed, April 1, 2000.            It then concluded that Continental
    had failed to maintain “a careful record of when an individual
    returned to work from a leave of absence for purposes of his or
    6
    her seniority” and that “[a]djustments [were] made for periods of
    inactivity taken by some individuals when they returned to work,
    but not for others.”        After acknowledging Continental’s failure
    to maintain careful records and declaring that it was unable to
    “examine all of the individual employment records of the [more
    than 9,000] flight attendants employed by Continental,” the Board
    prescribed      the    following    procedure          to   be   used   by     flight
    attendants retrospectively challenging their seniority dates and
    for Continental’s use in making future adjustments:
    [F]or retroactive adjustments that occurred within the
    last two years, flight attendants may protest such
    adjustments in their seniority dates which occurred
    more than a year after the event which triggered the
    adjustment. They may do so within 30 days of the date
    on which this award is rendered, and the parties shall
    have the joint obligation of informing all flight
    attendants of this decision. . . . For the future, the
    company shall have a period of one year from the date
    on which they first were notified by the Company . . .
    to file a protest.
    In the Award, the Board also (1) decided that its ruling
    would   apply    to    Bale’s   grievance        and    provided    the      IAM   and
    Continental     an    opportunity   to   resolve        his   grievance      amicably
    based on the rules set forth in the Award; (2) denied as untimely
    those   grievances      relating    to       individuals      holding     managerial
    positions at the director level and higher as untimely; and (3)
    denied Mitchell’s grievances “because the adjustments were made
    contemporaneously and in order to retain seniority one must be on
    7
    the list of Company employees and to accrue seniority one must be
    in the active service of the Company and be receiving pay for
    such service.”          Finally, the Board retained jurisdiction over
    “all     disputes      arising     based        upon    this     decision    including
    questions regarding remedy.”
    Continental and IAM then issued a joint notice to all flight
    attendants, informing them of the existence of the Award, its
    terms and conditions, and the deadline for filing claims pursuant
    to   the   Award.         In   October    of    that    year,    after   negotiations
    between    Bale     and    Continental         proved   unsuccessful,        the   Board
    issued     a   second     arbitral     award,      finding      that   the   seniority
    adjustments      of    which    Bale     complained      “were    actually     made   in
    September 1998, outside the timeframe for claims that can be
    submitted      under    the    [Award].”         The    Board,    therefore,       denied
    Bale’s grievance.
    In May 2004, the plaintiffs filed a petition for review of
    the Award in the Southern District of Florida, requesting that
    the district court (1) enjoin Continental from implementing the
    Award, (2) vacate the Award, and (3) remand the matter to the
    Board.     The plaintiffs contended that the Award failed to comply
    with and conform to the requirements of the RLA and that it
    violated their constitutional right to due process.                          In August
    2004, the Southern District of Florida transferred the action to
    8
    the District Court for the Southern District of Texas, from which
    this appeal is taken.
    In August 2005, the district court, treating the plaintiffs’
    petition for review and defendants’ opposition to it as cross-
    motions for summary judgment, denied the plaintiffs’ petition for
    review and entered judgment in favor of Continental and IAM,
    concluding that the plaintiffs’ failure to allege a breach of
    IAM’s duty of fair representation left them without standing.          In
    addition,    the      district   court   dismissed   the     plaintiffs’
    constitutional due process claims, ruling that the plaintiffs had
    failed to state a claim for which relief could be granted.             The
    plaintiffs timely filed a notice of appeal.
    II. LAW AND ANALYSIS
    A.   Standard of Review
    We review a grant of summary judgment de novo, applying the
    same standard as the district court.3        The RLA regulates labor
    disputes    between    airline   carriers   and   their    employees   by
    establishing mandatory procedures for the resolution of disputes,
    both major and minor, to prevent the commercial interruptions
    that might otherwise result.4
    3
    Riverwood Int’l Corp. v. Employers Ins. of Wausau, 
    420 F.3d 378
    ,
    382 (5th Cir. 2005).
    4
    Cont’l Airlines, Inc. v. Int’l Bhd. Of Teamsters, 
    391 F.3d 613
    ,
    616-17 (5th Cir. 2004).
    9
    The   RLA    distinguishes     disputes   by    whether      they    seek   to
    create contractual rights or to enforce them.5                       A major dispute
    concerns the formation of a CBA, which arises when a CBA is not
    in place or when a party seeks to change the terms of a CBA.6                          A
    minor       dispute        concerns   grievances    or    the    interpretation       or
    application           of   agreements   covering    rates       of   pay,   rules,    or
    working conditions.7             Pursuant to the RLA, minor disputes must be
    resolved        through      a   compulsory,    binding    arbitration        procedure
    before an adjustment board.                These arbitral procedures may be
    established by the union and the employer through their CBA.8
    None questions that the disputes underlying this appeal are minor
    ones under the RLA.
    Prior to filing a RLA lawsuit in federal court, employees
    claiming a violation of their CBA-established rights ordinarily
    must first exhaust the non-judicial remedies specified in their
    CBA.9       An employee may, however, bring suit without previously
    exhausting these remedies if (1) the union wrongfully refuses to
    5
    Consol. Rail Corp. v. Ry. Labor Executives’ Ass’n, 
    491 U.S. 299
    ,
    302 (1989).
    6
    
    Id. 7 Id.
    at 303.
    8
    
    Id. 9 Morales
    v. S. Pac. Transp. Co., 
    894 F.2d 743
    , 745 (5th Cir.
    1990).
    10
    process the employee’s grievance, thereby violating its duty of
    fair representation; (2) the employer’s conduct amounts to a
    repudiation of the specified contractual, remedial procedures; or
    (3) exhaustion of the contractual remedies would be futile.10
    When an RLA lawsuit arising from a minor dispute is properly
    before us, we will only review an arbitral decision and award on
    one of three narrow and exclusive grounds: (1) whether the Board
    failed to comply with the RLA’s requirements; (2) whether the
    Board failed to confine itself to matters within the scope of its
    jurisdiction; and (3) whether the Board’s decision was the result
    of fraud or corruption.11     We have recognized a fourth, implied
    ground for review: whether an award was rendered in violation of
    a party’s due process rights.12     Absent one of these grounds, an
    adjustment board’s findings and orders are binding and conclusive
    as to the parties.13      Thus, unless we find that an adjustment
    board’s arbitral award is “wholly baseless and completely without
    10
    Rabalais v. Dresser Indus., Inc., 
    566 F.2d 518
    , 519 (5th Cir.
    1978).
    11
    Cont’l 
    Airlines, 391 F.3d at 617
    .
    12
    Bhd. of Locomotive Eng’rs v. St. Louis Sw. Ry. Co., 
    757 F.2d 656
    ,
    661 (5th Cir. 1985).
    13
    E. Airlines, Inc. v. Transp. Workers Union, 
    580 F.2d 169
    , 172
    (5th Cir. 1978).
    11
    reason,” we must affirm the Board’s decision.14
    B.     Merits
    On appeal, the plaintiffs contend that the district court
    erroneously granted summary judgment in favor of Continental and
    IAM (collectively, “the defendants”), because (1) the plaintiffs
    do have standing to bring an action under the RLA; (2) the
    plaintiffs were unconstitutionally denied due process, as they
    were not provided sufficient notice, and the Board failed to
    maintain a record of the arbitral hearing; and (3) the Award was
    “wholly baseless and completely without reason.”                  The plaintiffs
    explicitly disavow any claim that the IAM breached its duty of
    fair representation.
    In contrast, the defendants urge us to affirm the district
    court, because (1) Boorstein failed to exhaust the requisite
    arbitral remedies under the CBA; (2) all of the plaintiffs lack
    standing      to      bring    an     RLA      action;   (3)    the   plaintiffs’
    constitutional due-process rights were not violated; and (4) the
    Award was not “wholly baseless and completely without reason.”
    i.     Boorstein’s Claim
    On appeal, Continental argues that Boorstein’s claim is not
    viable      because    of     her    failure     to   exhaust   her   non-judicial
    remedies under the CBA.             We agree.
    14
    
    Id. 12 It
    is undisputed that Boorstein not only failed to file a
    grievance     regarding   the   unfavorable          adjustment    of     her   non-
    competitive seniority, but, despite receiving notice of her right
    to do so, she failed to request review and correction of any
    adjustment within the thirty-day period made available to all
    flight attendants by the Board’s award, all in derogation of the
    CBA.     Boorstein does not offer, and our own review fails to
    reveal, any reason why her failure to pursue the appropriate
    remedies under the CBA should be excused.
    In addition, the Board was not required to provide Boorstein
    with personal notice of the February 2002 hearing.                      As a flight
    attendant    and   thus   a   subscriber      to     the   CBA,   Boorstein       had
    authorized the IAM to act exclusively on her behalf.                      Thus, as
    the district court correctly recognized, notice to the IAM ——
    Boorstein’s    representative     ——    constituted          adequate    notice    to
    Boorstein and all similarly-situated employees who had not filed
    individual     grievances.15      We        affirm     the     district     court’s
    dismissal of Boorstein’s claims.
    ii.   Mitchell’s and Bale’s Claims
    In McNair v. United States Postal Service, we held that,
    15
    See Bhd. of Ry., Airline, & S.S. Clerks v. St. Louis S.W. Ry.
    Co., 
    676 F.2d 132
    , 136 (5th Cir. 1982).
    13
    under the Labor Management Relations Act (“LMRA”),16 which was
    made applicable by the Postal Reorganization Act17:
    When a collective bargaining agreement establishes a
    mandatory, binding grievance procedure and gives the
    union the exclusive right to pursue claims on behalf of
    aggrieved employees, the results obtained by the union
    are normally conclusive of the employees’ rights under
    the agreement.     This means, of course, that an
    aggrieved worker whose employment is governed by such
    an agreement normally lacks standing independently . .
    . to attack in court the results of the grievance
    process. . . .
    These rules are not, however, without exception.
    It is established that, if the union has breached its
    duty of fair representation, by arbitrarily refusing to
    pursue a claim through the grievance process or by
    doing so in a perfunctory or otherwise inadequate
    manner, an aggrieved employee is not foreclosed by the
    results of the grievance process.      He may sue his
    employer or his union or both but, in order to recover,
    he must prove that the union breached its duty of fair
    representation and that the employer breached the
    collective bargaining agreement.18
    As we explained in Acuff v. United Papermakers & Paperworkers,
    which    was   decided   under   the     National   Labor   Relations   Act
    (“NLRA”),19 this reality is necessary to effectuate the purposes
    behind federal labor statutes, which require that the interests
    of particular individuals be subordinated to the interests of the
    16
    29 U.S.C. §§ 141 et seq.
    17
    39 U.S.C. § 1209.
    18
    
    768 F.2d 730
    , 735 (5th Cir. 1985).
    19
    29 U.S.C. §§ 151 et seq.
    14
    group at the contract-negotiation stage and                           beyond.20      If an
    employee could compel arbitration of a grievance without his
    union’s     blessings,        a     CBA’s     contractual        conflict-resolution
    procedures would be substantially undermined, “thus destroying
    the employer’s confidence in the union’s authority and returning
    the    individual     grievant       to     the    vagaries      of    independent        and
    unsystematic        negotiation.”21          The     same     can      be   said    of     an
    employee’s ability to seek judicial review of an arbitral award,
    after being abandoned by his union.22
    Here, the plaintiffs recognize our decisions in McNair and
    Acuff    and   do    not     dispute      their     holdings,         agreeing     that    an
    individual employee lacks standing to seek review of an arbitral
    award under the LMRA and NLRA, except that an employee may bring
    a claim that the union breached its duty of fair representation.
    Rather, the plaintiffs contend that our holdings in McNair and
    Acuff are limited to LMRA and NLRA claims; so they argue that
    they are not barred from bringing claims under the RLA.                                   The
    plaintiffs, however, offer no support or reasoning for why claims
    grounded in the RLA should be treated differently from claims
    under    the   LMRA     or    the    NLRA,        other   than      their    transparent
    20
    
    404 F.2d 169
    , 171 (5th Cir.1969).
    21
    Vaca v. Sipes, 
    386 U.S. 171
    , 191 (1967).
    22
    
    McNair, 768 F.2d at 735
    .
    15
    acronymic differences or location within the United States Code.
    Indeed, we see the plaintiffs’ argument as constituting a
    distinction without difference.                  Regardless of whether a CBA is
    established        under    the    LMRA,    NLRA,      or   RLA,   its    existence    is
    premised      on    effectuating      a    key   purpose      behind     federal   labor
    statutes, viz., placing the interests of the group ahead of the
    interests of the individual employees.                       As we have previously
    recognized, it would be “paradoxical in the extreme” if a union
    that     is    vested      with    the     exclusive        authority     to   bring   an
    employment grievance and pursue it up to and through binding
    arbitration         were    not     likewise      vested       with      the   exclusive
    responsibility to instigate and prosecute a review of an arbitral
    award in court.23            Thus, for the same reasons articulated in
    McNair and Acuff, we conclude that, when a CBA formed pursuant to
    the RLA establishes a mandatory, binding grievance procedure and
    vests the union with the exclusive right to pursue claims on
    behalf    of       aggrieved      employees,      an    aggrieved       employee   whose
    employment is governed by the CBA lacks standing to attack the
    results of the grievance process in court —— the sole exception
    being the authorization of an aggrieved employee to bring an
    23
    
    Acuff, 404 F.2d at 171
    .
    16
    unfair representation claim.24
    Here, the plaintiffs expressly disavowed any claim that IAM
    breached its duty of fair representation.            Moreover, the CBA
    explicitly establishes that the IAM shall represent all flight
    attendants     in   grievance   procedures.   Both   Mitchell   and   Bale
    specifically bestowed on the IAM (and never revoked) full power
    of attorney to represent them at all stages of the grievance
    procedure.     We therefore affirm the district court’s conclusion
    that Mitchell and Bale lacked standing to petition for review of
    the Award.25
    24
    Contra McQuestion v. N.J. Transit Rail Operations, 
    892 F.2d 352
    ,
    354-55 (3d Cir. 1990) (concluding that the plain language of 45
    U.S.C. § 153 First (q) provides individual employees with uniquely
    individual grievances standing to bring in federal court a petition
    for review of a arbitral hearing initiated pursuant to the RLA).
    Unlike the underlying arbitral hearing here, which was brought by
    the IAM on behalf of all Continental flight attendants, the
    arbitration in McQuestion was “conducted solely to resolve
    appellants’ uniquely individual grievance,” such that the two
    plaintiffs/employees in McQuestion were the “‘real parties in
    interest.’” 
    Id. at 354
    (quoting McQuestion v. N.J. Transit Rail
    Operations, No. 88-4037, slip op. at 10 (D.N.J. May 12, 1989)). We
    do not foreclose and need not decide today whether an individual
    employee may ever bring such “uniquely individual claims,”
    rendering him the “real party in interest,” such that § 153 First
    (q) provides him standing to bring an RLA claim. Rather, under the
    facts presented here and those of our precedent, an aggrieved
    employee will generally lack standing to bring an RLA action.
    25
    As we have concluded that Boorstein failed to exhaust her CBA-
    created procedural remedies and that Mitchell and Bale lack
    standing to bring a petition for review under the RLA, we need not
    reach the plaintiffs’ constitutional due-process claims or their
    contention that the Award was “wholly baseless and completely
    without reason.”
    17
    III. CONCLUSION
    Today, we logically extend our holdings in McNair and Acuff
    to RLA cases, concluding that when a CBA that is formed pursuant
    to the RLA establishes a mandatory, binding grievance procedure
    and gives the union the exclusive right to pursue claims on
    behalf of aggrieved employees, one whose employment is governed
    by the CBA lacks standing to attack the results of the grievance
    process in court, except only that an employee has standing to
    bring a claim of unfair representation.          We also acknowledge and
    apply our precedent that requires an employee to exhaust his
    procedural remedies under a CBA before commencing a RLA lawsuit.
    Based on the applicable law and our extensive review of the
    parties’ briefs and the record on appeal, we conclude that the
    district court did not commit any error.          Accordingly, we affirm
    the   summary   judgment   of   the   district   court   in   favor   of   the
    defendants.
    AFFIRMED.
    18