N.L.R.B. v. McCullough Environmental Services, Inc. ( 1993 )


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  •                                  United States Court of Appeals,
    Fifth Circuit.
    Nos. 92-4459, 92-4460.
    NATIONAL LABOR RELATIONS BOARD, Petitioner,
    v.
    McCULLOUGH ENVIRONMENTAL SERVICES, INC., Respondent.
    Nov. 2, 1993.
    Application for Enforcement of an Order of the National Labor Relations Board.
    Before REAVLEY, SMITH, and EMILIO M. GARZA, Circuit Judges.
    EMILIO M. GARZA, Circuit Judge:
    We review two decisions of the National Labor Relations Board ("NLRB"): In number 92-
    4459, the NLRB petitions for enforcement of its order, 306 NLRB No. 71, whi ch found that
    McCullough Environmental Services, Inc. ("McCullough") engaged in various unfair labor practices
    in violation of the National Labor Relations Act, 29 U.S.C. §§ 151 et seq. (1988). In number 92-
    4460, the NLRB petitions for enforcement of its order, 306 NLRB No. 107, which found that
    McCullough violated the Act by refusing to bargain with the certified exclusive bargaining
    representative of its employees. After reviewing the record, we enforce the order in part in number
    92-4459 and decline to enforce the order in number 92-4460.
    I
    No. 92-4459
    McCullough operates the Jackson, Mississippi wastewater treatment facility under a contract
    with the city of Jackson. The International Brotherhood of Teamsters, Local 891, AFL-CIO ("the
    union") began a campaign to organize employees at the Jackson facility in 1989. The union won a
    representation election and became the exclusive bargaining representative for employees at the
    Jackson facility. Several months after winning the election, the union filed a complaint with the
    NLRB, alleging that McCullough engaged in multiple unfair labor practices. The NLRB, adopting
    the majority of the conclusions of its ALJ, found that McCullough violated § 8(a)(1) of the Act by:
    (1) coercively interrogating its employees concerning their union activities, (2) creating the impression
    that the union activities of its employees were under surveillance, (3) threatening employees who
    supported the union with reduced work hours, more onerous working conditions, and other reprisals,
    and (4) promulgating and enforcing an overly restrictive ban on union solicitation. The NLRB also
    found that McCullough violated §§ 8(a)(1) and (3) by: (1) discriminatorily implementing a new work
    rule regarding the signing of disciplinary warnings, and (2) reprimanding and discharging three
    employees, Richard Harris, L.C. Spann, and Lonnie Collins, out of anti-union animus. The NLRB
    finally found that McCullough violated §§ 8(a)(1), (3), and (4) by issuing retaliatory reprimands to
    a fourth employee, James Varnado, because he supported the union and participated in the NLRB's
    proceedings against McCullough.
    The NLRB issued an order requiring McCullough to cease and desist from the unfair labor
    practices. The order also required McCullough to offer reinstatement to three discharged employees
    and reimburse them for any losses they suffered. Additionally, the order directed McCullough to
    rescind the reprimands issued to Harris, Collins, Spann, and Varnado, rescind the discriminatory rule
    changes regarding solicitation and the signing of reprimands, and inform its employees of such.
    A
    In reviewing the NLRB's factual findings, we must determine whether they are supported by
    substantial evidence on the record considered as a whole. NLRB v. Delta Gas, Inc., 
    840 F.2d 309
    ,
    311 (5th Cir.1988). We must consider the totality of the evidence, including "that which fairly
    detracts from the Board's decision." Universal Camera Corp. v. NLRB, 
    340 U.S. 474
    , 488, 
    71 S. Ct. 456
    , 464, 
    95 L. Ed. 456
    (1951). While we may not reject the "Board's choice between two fairly
    conflicting views [of the evidence]," 
    Id. at 488-91,
    71 S.Ct. at 465-66, we are "not left to the sheer
    acceptance of the Board's conclusions." NLRB v. Mini-Togs, Inc., 
    980 F.2d 1027
    , 1032 (5th
    Cir.1993). We will enforce the NLRB's order only if "we are able conscientiously to conclude that
    the evidence supporting the Board's determination is substantial." 
    Id. When findings
    of fact rest upon credibility determinations, we defer to the NLRB's findings
    and will overturn them only in rare circumstances. Centre Property Management v. NLRB, 
    807 F.2d 1264
    , 1268 (5th Cir.1987). However, if a credibility determination is unreasonable, contradicts other
    findings of fact, or is "based on an inadequat e reason, or no reason at all," we will not uphold it.
    NLRB v. Moore Business Forms, Inc., 
    574 F.2d 835
    , 843 (5th Cir.1978); NLRB v. Laredo Packing
    Co., 
    730 F.2d 405
    , 408 (5th Cir.1984). Where the NLRB fails to justify its credibility choices, we
    are free to review the record and independently reach our own conclusions. NLRB v. Motorola, Inc.,
    
    991 F.2d 278
    , 282 (5th Cir.1993).
    1
    The NLRB found that McCullough committed unfair labor practices under § 8(a)(1) of the
    National Labor Relations Act. This section states that it shall be an unfair labor practice for an
    employer "to interfere with, restrain, or coerce employees in the exercise of the rights guaranteed"
    by § 7 of the Act. 29 U.S.C. § 158(a)(1) (1988). Section 7 provides:
    Employees shall have the right to self-organization, to form, join, or assist labor
    organizations, to bargain collectively through representatives of their own choosing, and to
    engage in other concerted activities for the purpose of collective bargaining or other mutual
    aid or protection....
    29 U.S.C. § 157.
    The NLRB concluded that McCullough supervisor Robert Bunyard interrogated two
    employees, Tommy Wash and L.C. Spann, about their union activities, in violation of § 8(a)(1). In
    addition, the NLRB found that Bunyard's remarks to Spann created the impression that McCullough
    had engaged in the surveillance of employees' activities, a second and independent violation of §
    8(a)(1). Questioning employees about union association or affiliation is unlawful under § 8(a)(1) only
    if, considering the totality of the circumstances, "the interrogation tends to coerce employees in the
    exercise of their Section 7 rights." NLRB v. Brookwood Furniture, Div. of U.S. Indus., 
    701 F.2d 452
    ,
    460 (5th Cir.1983). If interrogation is coercive in nature, it makes no difference that employees are
    not actually coerced. NLRB v. Great Western Coca-Cola Bottling Co., 
    740 F.2d 398
    , 404 (5th
    Cir.1984). We consider the following factors, first announced in Bourne v. NLRB, 
    332 F.2d 47
    , 48
    (2d Cir.1964), in determining whether interrogation tends to be coercive:
    1) the history of the employer's attitude toward its empl oyees; 2) the nature of the
    information sought; 3) the rank of the questioner in the employer's hierarchy; 4) the place
    and manner of the conversation; 5) the truthfulness of the employee's reply; 6) whether the
    employer had a valid purpose for obtaining the information sought about the union; 7)
    whether a valid purpose, if existent, was communicated to the employee; and 8) whether the
    employer assured the employee that no reprisals should be forthcoming should he or she
    support the union.
    
    Brookwood, 701 F.2d at 460-61
    . However, "coercive interrogation may still be found to have
    occurred even if all the above enumerated factors operate in the employer's favor." 
    Id. at 461.
    Where
    the NLRB's finding that an employer engaged in coercive interrogation is supported by substantial
    evidence, we will not disturb it. 
    Id. at 461.
    1
    Wash testified that about a month before the union election, he attended an employee meeting
    conducted by Robert Maines, the plant manager. At this meeting, Maines informed the employees
    that McCullough opposed the union. As Wash left the meeting, Bunyard yelled to him, "Hey, union
    man. Hey, union man." At that time, Wash had not informed any supervisors that he supported the
    union, and did not respond to Bunyard. Spann testified that he had several conversations with
    Bunyard about the union. In a conversation occurring three weeks before the election, Bunyard told
    Spann that he did not know if Spann "had anything to do with the union or not, but he was aware that
    Richard Harris[, one of Spann's co-workers, previously] was employed by G.E., and they had a big
    union over there, and he believed that Richard Harris was probably the big man." Bunyard, on the
    other hand, testified that he never spoke to employees about the union after he became a supervisor.2
    The ALJ credited the testimony of Spann and Wash over that of Bunyard. Because the ALJ's
    credibility determination is not unreasonable, we defer to it.3 Centre 
    Property, 807 F.2d at 1268
    .
    Although Bunyard's remarks to Wash and Spann were not couched as questions, the NLRB
    1
    McCullough correctly points out that the NLRB failed to explicitly apply the Bourne factors.
    Once again, we "admonish the Board for refusing to comply with Fifth Circuit precedent by failing
    to apply the Bourne factors." Cooper Tire & Rubber Co. v. NLRB, 
    957 F.2d 1245
    , 1256 (5th
    Cir.) (citing cases), cert. denied, --- U.S. ----, 
    113 S. Ct. 492
    , 
    121 L. Ed. 2d 430
    (1992). Although
    the normal remedy for such an omission is to remand the case, the ALJ, and an extensive review
    of the record, has supplied us with enough facts so that we may apply the requisite criteria. See
    
    id. 2 Bunyard
    became a supervisor approximately one month before the representation election.
    3
    The ALJ credited the testimony of Wash and Spann over Bunyard because they demonstrated
    good demeanor while Bunyard testified inconsistently and appeared evasive. While we disagree
    with the ALJ's finding that Bunyard's testimony was inconsistent, see discussion infra part IV.B.1,
    we cannot, on a cold record, say that the ALJ's determination as to demeanor was erroneous.
    properly found that the remarks were calculated to elicit responses from Wash and Spann about their
    union affiliations or sentiments, thus constituting interrogation. See NLRB v. Laredo Coca Cola
    Bottling Co., 
    613 F.2d 1338
    , 1342 (5th Cir.) (finding that invitations to employees to disclose their
    union activities and sympathies constitute interrogation), cert. denied, 
    449 U.S. 889
    , 
    101 S. Ct. 246
    ,
    
    66 L. Ed. 2d 1115
    (1980). We must now determine whether the remarks were coercive.
    Considering the Bourne factors enumerated above, we note that both Bunyard and Maines,
    the plant manager, had expressed their anti-union views to employees; Bunyard's remarks were
    calculated to seek the identity of those employees who favored the union and of union leaders;
    Bunyard was Spann's immediate supervisor, although he was one of McCullough's newest and lowest
    ranking supervisors; the Wash incident occurred immediately after a meeting at which Maines
    expressed the company's anti-union sentiments, and the Spann conversation took place in Bunyard's
    office with no other employees present; Wash did not reply to Bunyard's comments, and Spann either
    disclaimed knowledge of union activities or did not reply in his conversat ions with Bunyard;4
    Bunyard had no valid purpose for seeking such information about the uni on, or at least did not
    communicate one to the employees; and Bunyard failed to assure Spann or Wash that no reprisals
    would be forthcoming should they support the union. Furthermore, Bunyard's statement to Spann
    that he believed Harris was the organizer of the union campaign created the impression that he was
    engaged in the surveillance of the employees' union activity. This statement not only exacerbated the
    coerciveness of Spann's interrogation but, as the NLRB properly found, constituted an independent
    violation of § 8(a)(1). See Great 
    Western, 740 F.2d at 405
    (holding that a supervisor's statement to
    employee that he knew employee's co-workers were union members created impression that company
    was engaged in surveillance, exacerbated the coercive effect of the interrogation, and constituted an
    independent violation of § 8(a)(1)). Accordingly, we conclude that the record as a whole supports
    the NLRB's finding that McCullough engaged in coercive interrogation and surveillance, in violation
    of § 8(a)(1).
    4
    See 
    Brookwood, 701 F.2d at 462
    (noting that an employees's evasive answer or refusal to
    answer a supervisor's questions about union activities "objectively indicates possible fear of
    retaliation").
    2
    The NLRB found that McCullough threatened its employees with various economic reprisals
    for supporting the union, including reduced work hours and more onerous working conditions, in
    violation of § 8(a)(1). "Section 8(a)(1) is violated if, under the totality of the circumstances, "the
    employees could reasonably conclude that the employer is threatening economic reprisals if they
    support the union.' " TRW-United Greenfield Div. v. NLRB, 
    637 F.2d 410
    , 418 (5th Cir.1981)
    (quoting Hendrix Mfg. Co. v. NLRB, 
    321 F.2d 100
    , 105 (5th Cir.1963)). Thus, "threats of plant
    closure, job loss, and loss of promotion in the event of unionization are violative ... of the Act." 
    Id. An employer
    may express general views about unions or specific views about a particular union to
    employees, however, if he makes no threats of reprisal for union activity. NLRB v. Gissel Packing
    Co., 
    395 U.S. 575
    , 618, 
    89 S. Ct. 1918
    , 1942, 
    23 L. Ed. 2d 547
    (1969).
    Substantial evidence supports the NLRB's findings that McCullough violated § 8(a)(1) by
    threatening its employees with economic reprisals for their union activities. Spann testified that
    Bunyard told him that if the union won the representation election, his work hours could be cut to
    less than forty hours per week. Employee David Wells testified that supervisor William Eckels told
    him that if the union won, "things were going to get a lot tougher around here ... [and] all privileges
    would be cut out."5 Supervisor Kelvin Peters told employee Chester Hicks that "McCullough would
    look down on you and every other guy that went union" and berated Hicks for lying to him about the
    extent of Hicks's involvement with the union. Wash testified that prior to the election, supervisor
    David Canizaro told him, "Y'all need to leave that union stuff alone," and after the election said, "I
    told you that since this union stuff that there was going to be some changes.... I told you to leave that
    union stuff alone." All these statements reasonably could be understood as threats of reprisal for the
    union activities of the employees. See 
    Brookwood, 701 F.2d at 460
    ; 
    TRW-United, 637 F.2d at 419
    -
    20.
    5
    Eckels testified that he did not intend to threaten employees that working conditions would
    become more onerous if the employees selected the union, and the ALJ determined that Eckels
    testified truthfully. However, as the ALJ properly found, we examine what reasonable inferences
    an employee could draw from the employer's statements, not the employer's intent. 
    TRW-United, 637 F.2d at 418
    .
    McCullough contends that the ALJ should have credited the testimony of its supervisors,
    rather than the testimony of the employees. The ALJ's credibility determinations are not "inherently
    unreasonable or self-contradictory." NLRB v. National Fixtures, Inc., 
    574 F.2d 1305
    , 1306 (5th
    Cir.1978). Crediting the employees' accounts of their conversations with McCullough's supervisors,
    we find that substantial evidence supports the conclusion that McCullough threatened its employees
    with economic reprisals for their union activities.
    3
    On July 10, one day before the representation election was held, Project Manager Maines
    issued employee Bernard Bennett a written reprimand, stating:
    At 7:05 a.m., you approached Utilityman, Ken Thomas and solicited his support for the
    Teamsters Union. This occurred during normal working hours for both yourself and Mr.
    Thomas. You were not only negligent toward your own duties, but you also obstructed Mr.
    Thomas in the performance of his duties. As the person in charge of your shift you are
    ,
    looked upon and expected to set an example for other employees in the performance of your
    work. You have been negligent toward your work responsibilities by taking the time to wait
    around for an opportunity to solicit this individual; whereas, you were supposed to be
    monitoring the facility and performance of those workers under your direct supervision. This
    will not be tolerated in the future. You are instructed to cease conversation with personnel
    other than in the performance of your job. As well, you should be informed, soliciting is not
    allowed on the premises of the work project.
    (Emphasis added). Bennett testified that he told other employees of his reprimand and his inability
    to solicit for the union on McCullough's premises.
    The NLRB found that McCullough, through the letter of reprimand, discriminatorily imposed
    a "no solicitation and no talking" rule during the union campaign. McCullough argues that it
    promulgated no such rule, but simply reprimanded an employee for failing to do his work and for
    interrupting the work of other employees by soliciting.6 "The ultimate question," however, "is
    whether the employer's actions, whether or not cast into a rule, interfered with the organizational
    rights of employees under the Act." NLRB v. Roney Plaza Apts., 
    597 F.2d 1046
    , 1048-49 (5th
    6
    McCullough further argues that the reprimand letter misstated its policy regarding solicitation
    in that solicitation is actually allowed during breaks, lunch hours, and after working hours. As the
    NLRB points out, however, McCullough did not repudiate the policy stated in the letter or advise
    its employees that the letter was inaccurate. Cf. NLRB v. Southwire Co., 
    801 F.2d 1252
    , 1255
    (11th Cir.1986) (stating that an unlawful ban on solicitation corrected shortly after imposition did
    not amount to an unfair labor practice).
    Cir.1979).
    "Reasonable restrictions upon solicitation are not per se invalid because imposed during an
    organizational campaign. The Act does not require an employer to anticipate all problems and
    provide for them by written rule." Roney 
    Plaza, 597 F.2d at 1049
    . "A new rule or tightened
    enforcement policy will, however, be invalid if imposed with discriminatory intent." 
    Id. The NLRB
    may find that a no-solicitation rule exists even where the rule is announced only informally. NLRB
    v. WKRG-TV, Inc., 
    470 F.2d 1302
    , 1308 (5th Cir.1973). "Initial promulgation of a no-solicitation
    policy upon the commencement of a union organizational campaign is strong evidence of
    discriminatory intent." Roney 
    Plaza, 597 F.2d at 1049
    . "The employer may, of course, demonstrate
    that imposition of the restrictions was justified because the union campaign brought about substantial
    work disruption in a plant for the first time." 
    Id. There is
    no evidence that McCullough had a clearly discernible rule or policy prohibiting
    solicitation prior to the issuance of the reprimand letter. In fact, several employees testified that
    McCullough did not have any type of a solicitation rule before July 10. Additionally, these employees
    testified that they often engaged in solicitation during non-break times and frequently talked while
    working about non-work related subjects without being reprimanded.7 See Marathon LeTourneau
    Co. v. NLRB, 
    699 F.2d 248
    , 256 (5th Cir.1983) (holding that a no solicitation rule "applied unevenly"
    violates the Act). Moreover, McCullough imposed the no-solicitation restriction one day before the
    representation election. McCullough also failed to demonstrate that the reprimand to Bennett was
    issued because of a substantial work disruption.8 Consequently, we find that substantial evidence
    supports the NLRB's finding that McCullough promulgated an unlawful no-solicitation rule.9
    7
    Employees and supervisors sold cookies, raffle tickets, baseball tickets, tickets to barbecues,
    candy, and boots before July 10, 1989.
    8
    Moreover, the rule is overbroad in that it bars solicitation "on the premises of the work
    project." See Cooper 
    Tire, 957 F.2d at 1249
    ("It is not within the province of an employer ... to
    promulgate and enforce a rule prohibiting union solicitation by an employee outside of working
    hours, although on company property.").
    9
    Because we find that the no-solicitation rule violates § 8(a)(1), we enforce that part of the
    NLRB's order directing McCullough to remove the reprimand from Bennett's file. See Roney
    
    Plaza, 597 F.2d at 1050-51
    (stating that a disciplinary action cannot stand where the primary
    B
    The NLRB found that McCullough violated §§ 8(a)(3) and 8(a)(4). "Section 8(a)(3)
    prohibits an employer from retaliating against an employee for engaging in union or other protected
    activity." Delta 
    Gas, 840 F.2d at 311
    . "To prove a Section 8(a)(3) violation, the evidence must
    support a reasonable inference that the employer's adverse action was motivated by anti-union
    animus." 
    Id. Section 8(a)(4)
    prohibits an employer from retaliating against an employee for filing
    unfair labor practice charges or testifying at NLRB proceedings. 
    Id. Where ant
    i-union animus is
    shown to be a motivating factor in the employer's decision to take adverse action against an
    employee, "the employer will be found to have violated the Act unless the employer demonstrates,
    as an affirmative defense, that it would have taken the same actions even in the absence of the
    protected conduct." 
    Mini-Togs, 980 F.2d at 1032
    . "Motive is a factual matter to be determined by
    the Board, and t he Board reasonably may infer motive from the circumstances surrounding the
    employer's actions, as well as from direct evidence." 
    Id. at 1032.
    "Our task is to determine whether
    substantial evidence on the record as a whole supports the Board's findings that the employer violated
    sections of the Act." 
    Id. 1 Approximately
    two weeks before the certification election, employee Richard Harris refused
    to sign a reprimand McCullough gave him for failing to secure an off-site sewage pumping station.
    After Bunyard and Maines informed Harris that he would be terminated for insubordination if he did
    not sign the reprimand, Harris signed it. The next day, McCullough's president, Jerry Mitchell, wrote
    the following letter:
    It has come to my attention that some employees have recently refused to sign the written
    statements concerning reprimands and/or disciplinary actions. It is a requirement that the
    employee sign these statements "acknowledging' he read the statement. Note, that as always,
    the employee may write any qualifications he so desires but he must acknowledge by signature
    that he read the statement. Any employee refusing to sign the statement thereby
    acknowledging he read the statement is to be discharged for insubordination.
    justification for it is based on an unlawful rule). We thus need not review the NLRB's additional
    finding that Bennett's reprimand was unlawful under § 8(a)(3) and should be removed from his file
    for that reason.
    Mitchell, from his office at company headquarters in Tennessee, distributed this letter to all
    McCullough facilities. Soon after receiving Mitchell's letter, Maines reiterated the policy in a letter
    to all supervisors at the Jackson facility.
    The NLRB found that Mitchell's letter adopted for the first time a policy requiring that
    supervisors discharge any employee who refuses to sign written reprimands.10 The NLRB then
    concluded that McCullough violated §§ 8(a)(1) and (3) because the policy was motivated by
    anti-union animus. The sole reason given by the NLRB for its conclusion is that McCullough "was
    motivated to change its policy regarding signing written reprimands[ ] because of its suspicion that
    Richard Harris was a strong Union supporter."
    "Before an emplo yer can be said to have discriminated against its employees for their
    protected activity, the Board must show that the supervisor responsible for the alleged discriminatory
    action knew about the protected activity, and that the employees' protected activity was a motivating
    factor in the employer's decision." NLRB v. McEver Eng'g, Inc., 
    784 F.2d 634
    , 640 (5th Cir.1986).
    "In establishing the knowledge element, the Board may not simply "impute' the knowledge of a
    lower-level supervisor to the decision-making supervisor." Pioneer Natural Gas Co. v. NLRB, 
    662 F.2d 408
    , 412 (5th Cir.1981) (citation omitted); see also Delchamps, Inc. v. NLRB, 
    585 F.2d 91
    ,
    94 (5th Cir.1978) (same).
    We find that substantial evidence does not support the NLRB's finding that McCullough
    adopted the sign-or-be-discharged policy for discriminatory reasons. "Neither the ALJ nor the Board
    found that [Mitchell] was aware of the reprimandees' union activities, or that [another supervisor]
    communicated his knowledge to [Mitchell]. Thus, it is clear that the ALJ performed the "mechanical
    imputation' of knowledge rejected in 
    Delchamps, 585 F.2d at 94
    ." 
    Pioneer, 662 F.2d at 412
    10
    McCullough argues that the ALJ did not have jurisdiction to decide this issue because the
    complaint alleged only that McCullough instituted a new rule requiring employees to sign
    reprimands, and the ALJ found that McCullough did not change this policy. However, "[i]t is
    settled that "a material issue which has been fairly tried by the parties should be decided by the
    Board regardless of whether it has been specifically pleaded.' " NLRB v. International Union of
    Operating Eng'rs Local 925, 
    460 F.2d 589
    , 601 n. 6 (5th Cir.1972) (quoting American Boiler
    Mfrs. Ass'n v. NLRB, 
    366 F.2d 815
    , 821 (8th Cir.1966)). From our review of the record, it
    appears that the parties fully and fairly litigated this issue.
    (footnote omitted). The record is barren as to Mitchell's knowledge, if any, of Harris's union activity,
    and it was Mitchell who instituted the sign-or-be-discharged policy in his June 28 letter. "Nor is this
    a case in which the Board has relied on circumstantial evidence to infer that the knowledge of one
    supervisor has been communicated to the supervisor responsible for the [allegedly discriminatory
    action].... The Board drew no such inference in this case." 
    Delchamps, 585 F.2d at 95
    . Because the
    NLRB simply imputed the "suspicion that Richard Harris was a strong Union supporter" to Mitchell
    and unreasonably inferred that this suspicion undergirded McCullough's sign-or-be-discharged rule,
    the NLRB's conclusion that the sign-or-be-discharged policy violates §§ 8(a)(1) and (3) cannot stand.
    2
    It is undisputed that on July 11, the day of the certification election, employees Richard
    Harris, L.C. Spann, and Lonnie Collins violated McCullough's lunch break policy11 by using company
    vehicles in an unauthorized manner—driving to a restaurant located several miles away from their
    work stations—and taking excessively long lunch breaks.12 Supervisor Bunyard spotted the three
    employees on their unauthorized lunch treks and notified his supervisor, Jerry Eckels. Bunyard and
    Eckels then met with each employee later in the day and suspended all three for violating company
    policies. McCullough formally terminated Collins on July 12, Harris on July 13, and Spann on July
    28. The NLRB found that McCullough, motivated by anti-union animus, discharged them in violation
    of §§ 8(a)(1) and (3). Additionally, the NLRB determined that McCullough would not have
    discharged Harris, Spann, and Collins in the absence of their union activities.
    "The [NLRB] makes a prima facie showing of a section 8(a)(3) violation by demonstrating
    that anti-union animus was a motivating factor in an employer's decision to terminate ... an
    employee." 
    Mini-Togs, 980 F.2d at 1032
    -33. Upon such a showing, "the burden shifts to the
    11
    McCullough argues the NLRB erred in finding that the company changed its lunch break
    policy. We need not address this contention, however, because the NLRB found that the policy
    as changed was not an unfair labor practice.
    12
    The ALJ found that Harris, Spann, and Collins were "abusing their lunch periods by
    frequently driving long distances to lunch, by frequently overstaying their lunch periods and by
    taking lunch at other than specified times without advising their supervisors." Harris, in fact,
    admitted that he violated McCullough's lunch policy on the day in question.
    employer to establish [by a preponderance of the evidence] that it would have taken the same action
    even in the absence of the employee's protected activity." 
    Id. at 1033;
    see also NLRB v.
    Transportation Management Corp., 
    462 U.S. 393
    , 400-03, 
    103 S. Ct. 2469
    , 2474-75, 
    76 L. Ed. 2d 667
    (1983). We determine if substantial evidence supports the NLRB's findings that McCullough
    discharged the three employees out of anti-union animus and that McCullough would not have
    discharged them in the absence of their union activity.
    (i)
    We initially examine the ALJ's conclusion that Bunyard reprimanded Spann and Collins for
    the July 11 incident solely because of McCullough's concern that failure to punish them would
    undermine its case against Harris. The ALJ based this conclusion on testimony from Spann and
    Collins, whom he found to be credible witnesses. Spann testified that
    [Bunyard] said, "You and Collins got caught up in the wrong thing at the wrong time. This
    wasn't meant for you all."
    But, hey, he said something about Bob Maines had followed Richard Harris to [the
    restaurant], and he had saw me.... [Bunyard] said, hey, we just got caught up at the wrong
    place, wrong time.
    Collins testified Bunyard told him that "they had been following Richard all day long" and that
    Bunyard had to reprimand him because Bunyard had reprimanded Harris.
    The ALJ did not explain the inconsistency in crediting Spann's and Collins's testimony in this
    regard while refusing to credit their explanations of why they violated McCullough's lunch policies
    in the first place. See supra note 12 and infra note 14. This omission is fatal to the ALJ's
    determination. See 
    Motorola, 991 F.2d at 282
    (stating that we are free to review the record and
    reach our own conclusions when the NLRB fails to justify its credibility choice); Laredo 
    Packing, 730 F.2d at 408
    (stating that we may reject the NLRB's credibility determination where it is
    unreasonable or is based on inadequate reasons). Several factors indicate that the ALJ erroneously
    credited the testimony of the employees and over testimony given on behalf of McCullough. First,
    Spann testified that Bunyard told him Maines had been following Harris all day. However, Bunyard,
    whose testimony the ALJ did not find credible,13 Maines, whose testimony the ALJ apparently
    13
    The ALJ discredited Bunyard's testimony because Bunyard appeared evasive and his
    testimony was inconsistent. The only example of inconsistency cited by the ALJ was the
    following exchange:
    Q: Were you concerned as to whether the union was going to get into the plant?
    A: Not so.
    No, sir. I was not over-concerned of the union.
    Q: You were not concerned that the union might win?
    A: No, sir. I work there to do a job, and I can adapt as it may be.
    Q: So it didn't matter to you one way or the other.
    A: Well, yes, sir; it mattered. It mattered by the fact that the company
    wished—wanted us to do what—you know, what we—what they wanted
    us to do. I am a Company man; I follow Company rules. I abide by the
    Company's wishes and what they want me to do.
    Q: And what did they want you to do?
    A: They want me to do my job to the best of my ability.
    Q: But with regard to the union, what did the Company want you to do?
    A: They didn't want me to do anything. They never asked me to do one thing or
    another.
    Q: Now, how many discussions before you ... became supervisor on June 5, 1989,
    did you have conversations with either Harris, Collins or Spann concerning
    the pros and cons of the union?
    A: Two that I know of.
    Q: And what was your position as to what you thought as to the fact that the
    union might come in?
    A: What do you mean what was my position?
    Q: Were you for it or against it?
    A: I definitely wasn't for it. I had just left a job, been laid off from a job in Texas
    that was union-affiliated, but I had heard nothing from the union stating
    what their grounds were. I had no basis to base—to give a knowledgeable
    explanation of how I felt on it. There was no basis; I didn't hear anything
    about it.
    (Emphasis added). We believe the purported inconsistencies do not exist. See 
    Pioneer, 662 F.2d at 413
    n. 9 (reviewing an ALJ's determination that a witness's testimony was
    ignored, and Eckels, whom the ALJ found to be truthful, testified that Bunyard spotted the three
    employees violating the lunch policy only by happenstance. Second, Spann and Collins testified in
    materially different ways regarding the route they took to the off-limits restaurant. Third, both Spann
    and Collins testified that they had received nothing but compliments about their job performance until
    the union campaign began, but the record is replete with evidence that Harris, Spann, and Collins
    regularly neglected their duties.14 Fourth, Harris denied that he went to the off-limits restaurant to
    meet Spann and Collins, but also testified that he waited for ten minutes after arriving—until Spann
    and Collins arrived—before o rdering his lunch. "We cannot say that a decision which ignores a
    portion of the record is supported by substantial evidence." Lord & Taylor v. NLRB, 
    703 F.2d 163
    ,
    169 (5th Cir.1983). Accordingly, we disregard the ALJ's finding that McCullough reprimanded
    Spann and Collins merely to bolster its case against Harris because it is not supported by substantial
    evidence.
    (ii)
    We next examine the evidence pertaining to the discharge of Harris. Substantial evidence
    supports the ALJ's conclusion that anti-union animus was a motivating factor in the discharge of
    Harris. The ALJ further found that McCullough terminated Harris on the day of the election, not two
    inconsistent). Bunyard's first statements pertain to his belief that the union would not
    affect his job as a supervisor in any substantial fashion. See 29 U.S.C. § 164(a) (excluding
    supervisors from unions for collective bargaining purposes). Bunyard's later testimony
    pertains to his position, stated before he became a supervisor, regarding his personal
    experiences with unions. See Custom Recovery, Div. of Keystone Resources, Inc. v.
    NLRB, 
    597 F.2d 1041
    , 1045-46 (5th Cir.1979) (rejecting an ALJ's finding of inconsistent
    testimony when "the record reveals that [the witness] was testifying in different contexts").
    "Second, and more importantly, we think that the ALJ's focus on a purported
    inconsistency in [Bunyard's testimony] stands in striking contrast with his disregard for the
    serious inconsistencies in [the employees'] story" concerning the July 11 lunch incident.
    
    Pioneer, 662 F.2d at 413
    n. 9. Despite the conflicts in their stories, the ALJ found the
    testimony of the employees credible.
    14
    However, in reviewing the ALJ's conclusions, the NLRB specifically found that the field
    crew—Harris, Spann, and Collins—"engaged in a considerable amount of "goofing off' during the
    day." The ALJ found that "the field crew employees regularly abused the break and lunch times
    before Bunyard became supervisor." Bunyard testified that when he was a member of the field
    crew, Earl Medlock, the former supervisor, allowed the workers to play basketball, pitch quarters,
    and shoot dice instead of working. Medlock corroborated Bunyard's testimony. Eckels testified
    that the field crew was in "terrible shape" when Bunyard took over as supervisor.
    days later, and that McCullough would not have discharged him in the absence of its anti-union
    animus. The ALJ based this determination on Harris's testimony that Don Dixon, McCullough's
    observer at the election, challenged his vote because he had been terminated as of noon on July 11.
    Dixon did not testify. It is undisputed, however, that only Maines had the power to discharge
    employees at the Jackson facility. Maines testified that he discharged Harris on July 13. Moreover,
    Bunyard's report to Maines regarding the lunch incident and Harris's other policy violations, dated
    July 12, recommended that Harris be discharged. This recommendation would be unnecessary if
    Harris had been discharged on July 11. Based on this evidence, we disagree with the NLRB's finding
    that McCullough would not have discharged Harris in the absence of his protected activity.
    Assuming, however, the correctness of the ALJ's findings, our conclusion, based upon the totality of
    the circumstances surrounding Harris's discharge, would not change. See NLRB v. Brookshire
    Grocery Co., 
    919 F.2d 359
    , 363-64 (5th Cir.1990) (noting that the NLRB should look "beyond the
    company's asserted reasons to evaluate all circumstances involved in the firing").
    The record demonstrates, and the NLRB found, that Harris, Spann, and Collins engaged in
    a considerable amount of "goofing off" during the work day, including playing basketball, pitching
    quarters, and shooting dice on company time, and Bunyard upon becoming supervisor made clear his
    intent to rectify these poor work practices. Additionally, Harris, who worked around dangerous
    equipment, admitted that he drank alcohol during lunch and at least "one or twice" during work
    time.15 Moreover, Harris, during the four months preceding his discharge, received two written
    reprimands regarding the performance of his duties, including one for a "major" violation of
    McCullough's safety policies. Finally, the record indicates that Harris was untruthful both during
    McCullough's investigation of the July 11 lunch incident and at the hearing before the ALJ.16
    15
    Harris may also have used drugs while on the job or during break times, although his
    testimony in this regard is unclear.
    16
    For example, the record tends to show that Harris was not truthful in describing why he
    decided to take an early, and extended, lunch break. Harris testified he discovered during his shift
    that he did not have keys to several pumping stations at which he was supposed to work. Upon
    radioing this information to Bunyard, Bunyard told him to pick up the keys at the facility after
    lunch. Because he could do no further work without the keys, he decided to take an early lunch.
    Bunyard, on the other hand, testified that Harris never contacted him to request additional keys.
    Accordingly, we find that substantial evidence does not support the NLRB's conclusion that
    McCullough would not have discharged Harris in the absence of his protected activity. Cf.
    Brookshire 
    Grocery, 919 F.2d at 364-65
    (holding that an employee forfeited his remedial rights under
    the Act by violating company policy and then lying under oath about the incident).
    (iii)
    We now examine the evidence pertaining to the discharge of Spann. Spann received a
    reprimand, which he signed pursuant to McCullough's valid sign-or-be-discharged policy, see part
    
    III.A. supra
    , and a suspension for violating McCullough's lunch policies on July 11. Spann returned
    to work on July 18, and problems began anew. On July 24, Bunyard determined that Spann failed
    to properly secure a pumping station, a "major" violation of company policy. On July 25, Bunyard
    found Spann again violating McCullough's lunch policy. On July 26, McCullough again suspended
    Spann. When Spann returned to work on July 28, Bunyard presented him with two reprimand letters,
    one for the July 24th incident and one for the July 25th incident. Spann, despite knowing about the
    sign-or-be-discharged policy, refused to sign the reprimands. Bunyard then left Spann alone so that
    Spann could think about his decision. When Bunyard returned, Spann asked for more time to
    contemplate his options, which Bunyard granted. Spann ultimately chose not to sign the reprimands
    and then refused to return the reprimands to Bunyard. After Bunyard ordered him to return the
    reprimands, Spann testified he told Bunyard "that he could take them if he really wanted them" and
    then left the premises.
    The NLRB's conclusion that McCullough would not have discharged Spann in the absence
    of his protected activity is not supported by substantial evidence. It is undisputed that Spann refused
    to sign the written reprimands, despite being given every opportunity to do so and his knowledge of
    the sign-or-be-discharged policy. "In the vernacular of the workplace, "[Spann] fired [him]self' when
    Maines, who testified that the location of his office allows him to hear all radio conversations,
    confirmed Bunyard's testimony. Bunyard also testified that when he confiscated Harris's key ring
    on July 11, he found the "missing" keys on it. Moreover, Harris's own log reveals not only that he
    had many tasks that could have been accomplished without the keys, but also that he actually had
    worked at two of the stations he claimed he could not access. Finally, in his hearing for
    unemployment compensation, Harris admitted "taking it upon himself" to take an early lunch.
    [ ]he refused [McCullough's] reasonable conditions for continued employment." 
    Mini-Togs, 980 F.2d at 1034
    . Consequently, we will not enforce the NLRB's order regarding Spann.
    (iv)
    We finally examine the evidence pertaining to the discharge of Collins. Upon Collins's return
    to the facility after lunch, Bunyard called Collins into his office to discuss the lunch incident and gave
    Collins a written reprimand for violating company policies. Collins refused to sign the reprimand,
    even after Bunyard gave him an opportunity to reconsider his decision. McCullough discharged
    Collins for insubordination the next day.                 We have previously found McCullough's
    sign-or-be-discharged policy to be lawful, see part 
    III.A. supra
    , and Collins admitted he knew that
    he would be discharged if he did not sign the reprimand. Collins also admitted he knew that by
    signing the reprimand, he merely was acknowledging its receipt and not that he agreed with what the
    reprimand said. Thus, we hold that McCullough terminated Collins for a legitimate reason and not
    for his protected activity. Like Spann, Collins "fired himself" by refusing to sign the reprimand.
    3
    The NLRB found that McCullough took disciplinary actions against James Varnado on two
    occasions, in violation of §§ 8(a)(1), (3), and (4). Although McCullough advanced reasons for its
    actions, the NLRB determined that these reasons merely were pretextual and that McCullough
    actually reprimanded Varnado because he supported the union, testified in NLRB proceedings, and
    filed an unfair labor practice charge with the NLRB.
    On August 8, 1989, the union filed unfair labor practice charges alleging that McCullough
    unlawfully retaliated against Varnado because of his support for the union.17 In March 1990, Peters,
    the laboratory supervisor, showed Varnado and Chester Hicks, both laboratory technicians, a
    "counseling memorandum" regarding a test that they failed to perform. Varnado, confused as to
    whether the memorandum was a reprimand, asked Peters "for a copy of the reprimand or memo, or
    whatever it was." Varnado test ified that Peters became angry and accused Varnado of trying to
    manipulate him, to which Varnado responded that he was not afraid of Peters. Peters, according to
    17
    The union apparently dropped these charges.
    Varnado, replied that he was not going to tolerate such behavior and placed a disciplinary report in
    Varnado's file recounting his version of the incident, which had Varnado instigating the confrontation
    through his "belligerent tone." Peters confirmed his account of the incident in testimony before the
    ALJ.
    In April 1990, Varnado testified before the ALJ in this case. Approximately one month later,
    Peters placed a second disciplinary report in Varnado's file regarding another test that Varnado failed
    to conduct.18 Varnado argues that Peters told him to conduct two other tests on the sample, but not
    the test referenced in the report. Peters testified, and McCullough argues, that Varnado should have
    known, without any explicit instructions, to run the omitted test because he was the senior lab
    technician, had eleven years experience, and had run such a test in November 1989.
    The NLRB found that Peters issued both the disciplinary reports to Varnado in retaliation
    for Varnado's participation in protected activities. Substantial evidence supports the NLRB's finding
    that the reasons for the disciplinary reports were pretextual, and that McCullough failed to show that
    Varnado would have been reprimanded absent his union involvement. Regarding the first report, the
    evidence indicates that Peters overreacted to a simple request for a copy of the first memorandum
    because of his own anti-union animus, the knowledge that Varnado was a union supporter, and the
    unfair labor practice charge filed on behalf of Varnado. With regard to the second memorandum, by
    expecting Varnado to remember what tests he ran a similar sample six months previously, Peters held
    Varnado to an unreasonable standard, one to which no other employee had ever been held.
    Moreover, in light of the findings of unfair labor practices discussed in parts I.A.1, 2, and 
    3, supra
    ,
    it is reasonable to infer that McCullough's anti-union animus played a role in the treatment of
    Varnado.19 Roney 
    Plaza, 597 F.2d at 1050
    n. 6 (stating that unfair labor practices "may be
    considered along with other evidence tending to show discrimination"). The timing of the disciplinary
    18
    The record reflects that Varnado's normal duties, up until May 1990, did not include running
    such tests.
    19
    McCullough does not dispute that it opposed the union and that it was aware of Varnado's
    union activities. Varnado wore a Teamsters cap at work, displayed a Teamsters bumper sticker
    on his car, and attended the post-election victory celebration, which was held in one of
    McCullough's conference rooms.
    notices also supports the conclusion that they were unlawfully issued. 
    Brookwood, 701 F.2d at 467
    (noting that the NLRB can consider the timing of an employer's actions as evidence of a violation).
    McCullough points out that it did not reprimand other employees who were known union
    supporters and who testified against McCullough at NLRB hearings. However, the fact that
    McCullough did not reprimand all pro-union employees does not necessarily undermine the NLRB's
    finding of unlawful motivation. Delta 
    Gas, 840 F.2d at 312
    . McCullough further contends that
    Peters lawfully reprimanded Varnado for insubordination and negligence in performing his duties, not
    for his union activity. We acknowledge that here, as in many cases, the record contains evidence of
    both a lawful and an unlawful motive underlying t he disciplinary actions taken by McCullough.
    Nevertheless, "[w]hile the record does permit a competing, perhaps even equal, inference of a
    legitimate basis for discipline, the Board could reasonably infer an improper motivation given the
    timing of the discipline and the circumstances of the employer's anti-union campaign." 
    Brookwood, 701 F.2d at 467
    ; see also Merchants Truck Line, Inc. v. NLRB, 
    577 F.2d 1011
    , 1016 (5th Cir.1978).
    We find sufficient evidence to support the NLRB's findings that McCullough considered Varnado's
    protected activities in reprimanding him and that McCullough failed to show that it would not have
    reprimanded Varnado in the absence of his protected activity. Therefore, McCullough issued the two
    reprimands in violation of § 8(a)(3).
    II
    No. 92-4460
    The NLRB seeks enforcement of its cease and desist order directing McCullough to bargain
    with the union. The NLRB defined the appropriate bargaining unit to include four individuals
    employed by McCullough as "lead operators." McCullough argued that lead operators should have
    been excluded from the unit because they are supervisors within the meaning of § 2(11) of the Act.
    After a hearing, the Regional Director found that the lead operators were not supervisors and were
    properly included in the bargaining unit. The NLRB affirmed the Regional Director's decision and
    ordered that a certification election take place.
    The union won the election by a vote of twenty-two to five. McCullough filed objections to
    the election, contending that the NLRB improperly included supervisors in the bargaining unit. The
    Regional Director overruled McCullough's objection. The NLRB again affirmed the Regional
    Director's decision and certified the union as the unit's collective bargaining representative. The union
    demanded t hat McCullough begin negotiations, but McCullough refused. The union then filed an
    unfair labor practice charge with the NLRB, alleging that McCullough had unlawfully refused to
    bargain. McCullough responded that the underlying certification was invalid because the bargaining
    unit impermissibly included individuals employed as supervisors.
    General Counsel for the NLRB moved for summary judgment on the complaint, which the
    NLRB granted. The NLRB found that McCullough was raising issues that were or could have been
    litigated at the representation hearing and did not offer any newly discovered or previously
    undiscoverable evidence. Consequently, the NLRB issued its order requiring McCullough to bargain
    with the union. The NLRB now petitions us to enforce that order.
    A
    The Jackson treatment facility is worth approximately $50 million dollars, is one of the largest
    sewage treatment facilities in the United States, and operates continuously year-round. McCullough's
    operations department oversees the process by which raw sewage is transformed into an effluent that
    can be safely discharged into receiving streams. The department is staffed by a chief operator, four
    lead operators, four relief operators, and four shift operators. Project Manager Robert Maines, who
    is in charge of the entire facility, and Chief Operator Andrew Hawthorne, who heads the operations
    department, work from approximately 7:00 a.m. to 5:00 p.m., Monday through Friday.20 The lead,
    relief, and shift operators work rotating shifts Monday through Friday of 8:00 a.m. to 4:00 p.m., 4:00
    p.m. to midnight, and midnight to 8:00 a.m. On Saturdays and Sundays, they work 12 hour shifts.
    Thus, the lead operator is the highest ranking official on duty at the facility for approximately seventy
    percent of its operating hours.
    The lead operators work out of the "control room" at the facility. From this room, they utilize
    a number of instruments to monitor the status of entire sewage treatment process. The lead operators
    20
    The parties stipulated that Maines and Hawthorne are statutory supervisors.
    continuously maintain a log based on this data and record all significant events that occur during each
    shift, including any adjustments they make to equipment. At the end of each shift, the log is given
    to the oncoming lead operator. Should any problems develop during a shift, instruments in the
    control room inform the lead operator. Depending on the situation, the lead operator can adjust
    either the equipment or the mix of chemicals used to treat the sewage so as to maintain compliance
    with state and federal laws and company policies. While many adjustments can be made from the
    control room, in some circumstances the lead operator directs the relief or shift operators, who work
    in other areas of the facility, to make the adjustment. Other duties of the lead operators include
    utilizing plant equipment in ways that minimize costs for McCullough, making rounds of the facility
    every two hours to ensure that equipment is operating properly and that other employees are doing
    their jobs, and examining checklists prepared each shift by the relief and shift operators to ensure that
    they have completed their required tasks.
    B
    The ultimate issue in this appeal is whether we should enforce the NLRB's order compelling
    McCullough to bargain with the union. To determine that issue, we must decide whether the voting
    unit as defined by the NLRB impermissibly includes supervisory personnel in violation of § 14(a).21
    Section 2(11) of the Act defines a supervisor as
    any individual having authority, in the interest of the employer, to hire, transfer, suspend, lay
    off, recall, promote, discharge, assign, reward, or discipline other employees, or responsibly
    to direct them, or to adjust their grievances, or effectively to recommend such action, if in
    connection with the foregoing the exercise of such authority is not of a merely routine or
    clerical nature, but requires the use of independent judgment.
    29 U.S.C. § 152(11). "It is settled that anyone who has the authority to use independent judgment
    in the execution or recommendation of any of the functions listed ... is a supervisor." Monotech of
    Mississippi v. NLRB, 
    876 F.2d 514
    , 517 (5th Cir.1989).
    We will uphold the NLRB's conclusions where they are supported by substantial evidence
    on the record as a whole. Universal Camera 
    Corp., 340 U.S. at 477
    , 71 S.Ct. at 459.
    21
    Section 14(a) states that "no employer subject to [the Act] shall be compelled to deem
    individuals defined herein as supervisors as employees for the purpose of any law ... relating to
    collective bargaining." 29 U.S.C. § 164(a).
    In assessing the Board's application of a statutory provision such as § 2(11), particular
    deference must be given to the Board's findings because of the infinite and subtle gradations
    of authority which determine who, as a practical matter, falls within the statutory definition
    of supervisor. As a consequence, this circuit has repeatedly declined merely to second-guess
    the Board concerning an employee's status under section 2(11) of the Act.
    
    Monotech, 876 F.2d at 517
    (citations omitted).22 Nevertheless, we find the NLRB's conclusion that
    lead operators are not statutory supervisors unsupported by substantial evidence.23
    C
    In Dale Service Corp., 
    269 N.L.R.B. 924
    , 
    1984 WL 36272
    (1984), the NLRB found that
    "senior operators" at a sewage treatment facility were statutory supervisors. Dale operated its facility
    twenty-four hours a day, 365 days a year, and employed an operations manager, assistant general
    manager, four senior operators, three operators, and five maintenance employees. The managers,
    22
    But see Schnuck Markets, Inc. v. NLRB, 
    961 F.2d 700
    , 704 (8th Cir.1992) (applying a "more
    probing" review in a supervisory status case because the NLRB has "exhibited a pattern of
    applying the statute inconsistently"); Children's Habilitation Ctr., Inc. v. NLRB, 
    887 F.2d 130
    ,
    132 (7th Cir.1989) (noting the NLRB's "well-attested manipulativeness in the interpretation of the
    statutory test for "supervisor' "); NLRB v. St. Mary's Home, Inc., 
    690 F.2d 1062
    , 1067 (4th
    Cir.1982) (noting the "inconsistency" in the NLRB's application of § 2(11)); Note, The NLRB
    and Supervisory Status: An Explanation of Inconsistent Results, 94 Harv.L.Rev. 1713, 1713-14,
    1721 (1981) (same).
    23
    The NLRB concluded that McCullough's lead operators are not statutory supervisors for a
    variety of reasons. First, lead operators lack the authority to hire, promote, discharge, suspend,
    transfer, lay off, or recall employees. See § 2(11). Second, lead operators do not attend
    supervisory meetings. See 
    Monotech, 876 F.2d at 517
    (whether workers attend management
    meetings is a secondary indicator of supervisory status). Third, lead operators do not have
    authority to approve overtime pay. See Dale Service, 
    269 N.L.R.B. 924
    , 924 (whether worker has
    authority to assign overtime work is indicative of supervisory status). Fourth, although lead
    operators prepare evaluation reports on new employees, the record did not establish whether
    higher management relied on these reports. See Highland Superstores, Inc. v. NLRB, 
    927 F.2d 918
    , 920-22 (6th Cir.1991) (workers were not supervisors because, inter alia, they did not play a
    major role in the evaluation process). Fifth, lead operators do not exercise independent judgment
    in assigning duties to other employees, but merely serve as a conduit through which orders from
    superiors are passed to workers. See 
    id. at 921
    (employees who merely pass on instructions from
    superior to other employees not supervisors). Sixth, lead operators rarely undertake any
    disciplinary activity, and McCullough adduced no evidence as to the actual role of the lead
    operators in the disciplinary process. See NLRB v. Dickerson-Chapman, Inc., 
    964 F.2d 493
    , 500
    (5th Cir.1992) (employee did not effectively recommend discipline where he merely reported facts
    and management effected any discipline required). Finally, although the lead operators often are
    in sole charge of the facility, the NLRB found no other evidence indicating that they possessed
    any supervisory powers. See NLRB v. KDFW-TV, Inc., 
    790 F.2d 1273
    , 1279 (5th Cir.1986)
    (supervisory status not conferred on employees merely because they are the highest ranking
    employees on duty). Because we consider the NLRB bound by its ruling in Dale Service, 
    269 N.L.R.B. 924
    (1984), on the issue of supervisory status, we find the lead operators are supervisors
    under § 2(11) of the Act. See infra part II.C.
    who the parties stipulated to be supervisors, worked from 7:30 a.m. to 5:30 p.m., Mondays through
    Fridays. Night and weekend shifts consisted of one senior operator and one operator. Thus, the
    senior operators were the highest ranking personnel for a majority of the plant's hours of operation.
    Although senior operators and operators performed many of the same tasks, senior operators had
    the authority to assign operators to specific t asks, based in part on the senior operators'
    assessment of the employees' abilities and the expertise required. Senior operators [had] the
    authority to evaluate the workload, and, consequently, to assign overtime work to operators;
    to send operators home in the absence of work; and to call both operators and maintenance
    employees in to work, all without the managers' prior approval. In the course of their duties,
    senior operators must make operational decisions regarding the adjustment of equipment.
    These decisions are based on knowledge and experience, and require the exercise of
    discretion. Finally, the [company's] assistant general manager testified that senior operators,
    when managers are not present, are directly responsible for the operation of the plant and the
    direction of the work force. This authority was acknowledged by senior operators, who
    testified that their duties included, "mak[ing] sure everything is running all right" and
    "basically run[ning] the 
    plant." 269 N.L.R.B. at 924-25
    . "Based on all these factors, [the NLRB found] that senior operators
    responsibly direct employees within the meaning of Section 2(11)." 
    Id. at 925
    (footnote omitted).
    We consider Dale Service to be the controlling case on the issue of supervisory status in this
    case. Although the NLRB strenuously argues that Dale Service is factually distinguishable from the
    case sub judice, we find the NLRB's attempts to distinguish it unpersuasive. See Fiber Glass Sys.,
    Inc. v. NLRB, 
    807 F.2d 461
    , 464 (5th Cir.1987) (stating that "a departure from past agency
    precedents requires at least a reasoned explanation of why this is done"); NLRB v. WKRG-TV, Inc.,
    
    470 F.2d 1302
    , 1311 (5t h Cir.1973) (noting that the NLRB is obligated "to maintain a consistent
    approach in [its] unit determinations").
    It is undisputed that McCullough's facility, like that in Dale Service, runs continuously
    year-round. As a result, the lead operators, like the senior operators in Dale Service, are the highest
    ranking employees present during night and weekend shifts, which constitute the majority of the
    facility's operating hours.24   During these shifts, McCullough's lead operators supervise two
    24
    The NLRB emphasized this fact in Dale Service. 
    See 269 N.L.R.B. at 925
    n. 8; see also
    Abilene Sheet Metal, Inc. v. NLRB, 
    619 F.2d 332
    , 344 (5th Cir.1980) (finding persuasive the
    employer's argument that if the employee at issue was not a supervisor, "the workers would be
    almost completely unsupervised"); NLRB v. Gary Aircraft Corp., 
    368 F.2d 223
    (5th Cir.1966)
    (noting that if the employees at issue were not supervisors, employees would be without
    supervision 807 of the time), cert. denied, 
    387 U.S. 918
    , 
    87 S. Ct. 2032
    , 
    18 L. Ed. 2d 971
    (1967).
    employees while the senior operators in Dale Service supervised only one employee. Lead operators
    also have the authority to assign employees to specific tasks, send employees home if they are ill, and
    make operational decisions based on their knowledge and experience regarding the adjustment of
    plant equipment.25 Moreover, lead operators are directly responsible for the operation of the plant
    and the direction of the other operators when Maines and Hawthorne are not present. Lead operator
    Robert Polk testified that he was solely "responsible for the operation of the plant during an eight
    hour shift ..., to see that the plant is operated the way it is supposed to."26
    The NLRB contends that the senior operators in Dale Service possessed a substantially
    greater degree of independent authority than McCullough's lead operators. The NLRB highlights its
    determination in Dale Service that the senior operators had the authority to assign operators to
    specific tasks, based in part on their assessment of the employees' abilities and the expertise required,
    and to resolve problems arising during the night and weekend shifts without input from higher
    
    management. 269 N.L.R.B. at 924
    . By contrast, the NLRB argues McCullough's lead operators do
    not choose where employees work because the employees simply rotate stations on a daily basis; lead
    operators do not use independent judgment in directing employees because employees merely follow
    extensive checklists or instructions prepared by management; and lead operators do not resolve
    problems by themselves, but only refer problems to Maines or Hawthorne. After an exhaustive
    review of the record, we find no support for these asserted distinctions.27
    25
    All four lead operators employed by McCullough are certified at various levels by the state of
    Mississippi, while some shift operators are not certified at any level.
    26
    Despite this explicit admission by a union witness, the NLRB contends there is "no evidence
    that lead operators have ever been held accountable or responsible for the performance and work
    product" of other employees. We also note that Maines testified similarly to Polk and that the
    record contains memoranda written by McCullough management prior to any union activity at the
    facility indicating that lead operators are held responsible for the actions of employees on their
    shifts.
    27
    Finally, the NLRB argues that because the lead, relief, and shift operators perform similar
    functions, lead operators should not be considered supervisors. The NLRB in Dale Service,
    however, found that senior operators were supervisors even though "[i]n the course of their jobs,
    senior operators and operators perform many of the same 
    functions." 269 N.L.R.B. at 924
    ; see also
    Maine Yankee Atomic Power Co. v. NLRB, 
    624 F.2d 347
    , 362 (1st Cir.1980) (finding workers to
    be supervisors even though they perform tasks similar to those assigned to other employees).
    The NLRB's opinion in Dale Service indicates that the senior operators there held supervisory
    powers virtually identical to those held by the lead operators here. In Dale Service, the NLRB found
    that senior operators had the authority to assign employees to specific tasks even though "[a]n
    operations manual outlines tasks to be performed at specific times, and work varies little day to 
    day." 269 N.L.R.B. at 924
    & n. 7. This appears to be no different than the authority exercised by
    McCullough's lead operators. Although checklists and instructions from Hawthorne outline the
    day-to-day tasks of employees, the lead operator decides which employee performs a specific task.
    See also Maine Yankee Atomic Power Co. v. NLRB, 
    624 F.2d 347
    , 362 (1st Cir.1980) (finding
    workers to be supervisors even though their tasks and responsibilities were governed "to a great
    extent" by federal guidelines and company policies). Additionally, Maines and lead operator Polk
    testified that lead operators have the authority to, and actually do, reassign employees during shifts.
    Cf. NLRB v. Ajax Tool Works, Inc., 
    713 F.2d 1307
    , 1312 (7th Cir.1983) ("Although the
    reassignments may not have called for the exercise of sophisticated judgment, it appears that the
    decisions involved t he exercise of some independent judgment."). Michael Ward, a shift operator
    testifying on behalf of the union, stated that the lead operator on his shift "tells me what to do around
    the plant" and "checks up on you from time to time to see that the job ... is done." If the workers fail
    to complete their assigned tasks, the lead operator instructs them to do so. This also demonstrates
    that lead operators exercise independent judgment and responsibly direct other employees. See 
    id. (noting that
    ordering an employee to correct a mistake requires an exercise of independent judgment).
    McCullough buttresses its argument that lead operators are supervisors by pointing out that
    if they are not supervisors, its facility is without supervision during the night and weekend shifts.28
    The NLRB argues that because Maines and Hawthorne are on call twenty-four hours a day and lead
    operators contact them during the night and weekend shifts concerning some problems that arise, lead
    28
    While the lack of supervision, by itself, is insufficient to confer supervisory status on the lead
    operators, it is indicative of supervisory status. See Dale 
    Service, 269 N.L.R.B. at 925
    n. 8; see
    also St. Mary's Home, 
    Inc., 690 F.2d at 1066
    (noting that "whether the employee whose status is
    in question is "the highest ranking employee' on the jobsite at the time to whom other employees
    must look for direction" is "[p]erhaps the most significant factor" in determining whether that
    employee is a supervisor).
    operators lack authority to exercise independent judgment.29 The NLRB, however, ignores the nature
    of McCullough's operations. In emergencies, such as when waste enters the system that could disrupt
    the facility's operation, the lead operator must be knowledgeable enough to make decisions regarding
    the treatment process by himself. There is no evidence in the record suggesting that lead operators
    are not permitted to take immediate action in such an event. "The fact that they may consult with
    superiors in emergencies if time permits, or that they may advise supervisors of actions taken, should
    not obscure the fact that they can do virtually anything necessary to protect the system." Southern
    Indiana Gas & Elec. Co. v. NLRB, 
    657 F.2d 878
    , 885 (7th Cir.1981); see also Maine 
    Yankee, 624 F.2d at 358
    ("One co uld imagine situations where to ... wait [for approval of upper management]
    would be to permit a relatively simple problem [to] escalate into a real emergency.... No Company
    regulation prescribes procrastination in such circumstances.").
    Neither McCullough's guidelines requiring lead operators to contact a superior in the event
    of an emergency nor the infrequency of emergencies is sufficient to deprive the lead operators of their
    supervisory status. Southern Indiana 
    Gas, 657 F.2d at 886
    ; Maine 
    Yankee, 624 F.2d at 364
    . The
    mere fact that someone higher in the chain o f command must be consulted when a emergency or
    atypical problem arises does not necessarily deprive lead operators of their supervisory status.
    Instead, the record contains undisputed testimony that lead operators often dealt with problems
    without input from either Maines or Hawthorne.30 Furthermore, the decision whether to notify
    29
    As one example of the lead operators' lack of authority to exercise independent judgment, the
    NLRB argues that they cannot assign overtime work to employees without Hawthorne's approval.
    See 
    Dickerson-Chapman, 964 F.2d at 498
    n. 6 (stating that the NLRB "does not have to defer to
    testimony that employees had the authority listed in job descriptions when several of the
    employees testified that they had no such authority and there was no other evidence indicating
    that they had such authority"). While it is true that lead operators Polk and Bernard Bennett
    testified they are not authorized to approve overtime pay, project manager Maines testified
    otherwise. Moreover, a memorandum written by Hawthorne prior to any union activity at the
    facility states that lead operators have authority to request employees to work overtime. Thus,
    this case is governed by the NLRB's opinion in Dale Service rather than our decision in
    Dickerson-Chapman.
    30
    Relief and shift operators regularly seek out the lead operator to obtain assistance with
    problems they encounter. The NLRB argues that this merely is indicative of relatively
    inexperienced employees seeking out more experienced employees for aid in performing their
    duties. Because other evidence in the record supports our conclusion that lead operators are
    supervisors, we need not determine whether the NLRB's assertion is correct. We note, however,
    Maines or Hawthorne of a specific problem involves, to a certain extent, the exercise of independent
    judgment.
    In making its determination that lead operators are not supervisors, the NLRB failed to give
    any weight to McCullough's own determination of the lead operator's status,31 documents authored
    by lead operators indicating that they thought of themselves as supervisors,32 the beliefs of other
    employees who thought that lead operators were supervisors, 33 and the higher wages of lead
    operators compared to relief or shift operators.34 While none of these factors alone suffices to confer
    supervisory status,35 the combination of these factors with the evidence cited above indicates that lead
    operators have the authority "responsibly to direct" other employees in a manner "not of a merely
    routine or clerical nature, but requir[ing] the use of independent judgment." 29 U.S.C. § 152(11).36
    that one indicator of supervisory authority is whether other employees routinely seek out the
    individuals alleged to be supervisors for assistance in performing their duties. See 
    Monotech, 876 F.2d at 518
    .
    31
    The job description for "shift foreman," the title previously given by McCullough to the lead
    operator position, states that the lead operator "[s]upervises operation of the plant," "[s]upervises,
    instructs, and assigns specific duties to shift workers," and "[o]rders, supervises, or participates in
    required adjustments or repairs."
    32
    Lead operators Polk and Donnie Dixon described their position on insurance forms as "shift
    supervisor." Moreover, each stated on their employment applications that they sought a "shift
    supervisor" position with McCullough.
    33
    Polk testified that other employees referred to him as their supervisor.
    34
    Lead operators received an average hourly wage 97 cents higher than that of relief operators
    and $3.79 higher than that of shift operators.
    35
    See 
    Dickerson-Chapman, 964 F.2d at 498
    n. 6 (stating that "job descriptions do not
    necessarily vest employees with supervisory power"); 
    Monotech, 876 F.2d at 517
    (stating that
    the perceptions of co-workers and wage differentials merely are secondary indicia of supervisory
    status).
    36
    We recognize that other factors weigh against the conclusion that lead operators are
    statutory supervisors. For example, although Maines testified otherwise, the record contains
    evidence that lead operators are not invited to management meetings. Additionally, lead
    operators, like relief and shift operators, are paid hourly while Hawthorne is a salaried employee.
    These factors, however, cannot deprive the lead operators of supervisory status because the
    record as a whole indicates that they do responsibly direct other employees, one of the statutory
    primary indicia of supervisory authority. See 
    Monotech, 876 F.2d at 517
    (indicating that the
    "primary indicia" of supervisory authority are the functions listed in the statute while other factors
    merely are secondary indicia).
    Based on the record and NLRB precedent, we disagree with the NLRB's conclusion that lead
    operators do not responsibly direct employees within the meaning of § 2(11).37
    D
    The NLRB maintains that the evidence supports its finding that lead operators do not
    discipline, or effectively recommend discipline for, other operators. The record indicates, however,
    that on at least two occasions, a lead o perat or gave an employee a written reprimand and the
    employee was later fired. While the record is unclear regarding whether the lead operators
    recommended termination on each occasion, that they have the authority to issue such reprimands
    and that McCullough acts on them indicates that they effectively participate in McCullough's
    disciplinary process.38 See NLRB v. Southern Airways Co., 
    290 F.2d 519
    , 524 (5th Cir.1961). But
    see 
    Dickerson-Chapman, 964 F.2d at 499
    (holding that incidental and extraordinary instances of
    discipline by an employee does not confer supervisory status). Moreover, lead operators give oral
    reprimands to employees without issuing written reprimands. This also indicates the exercise of
    independent judgment because the lead operators decide whether to deal with a problem employee
    themselves or to bring the situation to the attention of upper management through the formal
    disciplinary process.   Lead operators, therefore, not only exercise independent judgment in
    responsibly directing other employees, but they also effect ively recommend discipline for other
    37
    Additionally, the NLRB argues that evidence demonstrating that lead, relief, and shift
    operators wear blue uniforms while Hawthorne wears a white one supports its finding that lead
    operators are not supervisors. See NLRB v. Big Three Industrial Gas & Equipment Co., 
    579 F.2d 304
    , 309 (5th Cir.1978) (different color uniforms is a secondary indicator of supervisory
    status), cert. denied, 
    440 U.S. 960
    , 
    99 S. Ct. 1501
    , 
    59 L. Ed. 2d 773
    (1979). In light of the ALJ's
    finding that individuals in other departments whom the parties stipulated to be supervisors wear
    blue uniforms, we find this contention without merit.
    38
    Lead operator Polk testified that he had given out both oral and written reprimands. Maines
    testified that lead operators have the discretion to send workers home and make recommendations
    as to suspending workers. Lead operator Horace Henderson testified that he had recommended
    discipline for an employee on one occasion. Relief operator Thomas Green, who acts as lead
    operator when one is not available, testified that lead operators can recommend suspensions or
    reprimands of employees. The record also contains two memoranda to Maines and Hawthorne
    from Polk recommending disciplinary action for one employee who failed to perform his duties
    "without being directed to do so by me" and demonstrated a "lack of respect for supervision."
    Shortly after Polk wrote the first memorandum, the employee in question was suspended. On the
    day Polk wrote the second memorandum, the employee was fired.
    workers.
    III
    Accordingly, in number 92-4459 we hold that the NLRB's findings regarding Harris, Collins,
    Spann, and McCullough's disciplinary policy are not supported by substantial evidence. As such we
    deny enforcement of these parts of the NLRB's order. We further hold that the NLRB's findings
    regarding coercive interrogation, surveillance, threats of reprisal, and the reprimands given to Bennett
    and Varnado are supported by substantial evidence, and therefore grant enforcement of these portions
    of the NLRB's order.
    In number 92-4460, we disagree with the NLRB's penultimate conclusion that McCullough's
    lead operators are not supervisors within the meaning of § 2(11) based on the record and NLRB
    precedent.   Accordingly, because the certified bargaining unit improperly included statutory
    supervisors, we deny the NLRB's application to enforce its order requiring McCullough to bargain
    with the union.
    .....
    .....
    .....
    .....
    

Document Info

Docket Number: 92-4459

Filed Date: 11/2/1993

Precedential Status: Precedential

Modified Date: 12/21/2014

Authorities (41)

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lord-taylor-a-division-of-associated-dry-goods-corporation , 703 F.2d 163 ( 1983 )

Bonnie Bourne, an Individual, D/B/A Bourne Co. v. National ... , 332 F.2d 47 ( 1964 )

Children's Habilitation Center, Inc. v. National Labor ... , 887 F.2d 130 ( 1989 )

Hendrix Manufacturing Company, Inc. v. National Labor ... , 321 F.2d 100 ( 1963 )

National Labor Relations Board v. Gary Aircraft Corporation , 368 F.2d 223 ( 1967 )

National Labor Relations Board v. Ajax Tool Works, ... , 713 F.2d 1307 ( 1983 )

National Labor Relations Board v. McEver Engineering, Inc. , 784 F.2d 634 ( 1986 )

National Labor Relations Board v. Motorola, Inc. , 991 F.2d 278 ( 1993 )

National Labor Relations Board v. Southern Airways Company , 290 F.2d 519 ( 1961 )

National Labor Relations Board v. Kdfw-Tv, Inc., a Division ... , 790 F.2d 1273 ( 1986 )

National Labor Relations Board v. Mini-Togs, Inc., Luv-N-... , 980 F.2d 1027 ( 1993 )

National Labor Relations Board v. Laredo Coca Cola Bottling ... , 613 F.2d 1338 ( 1980 )

Marathon Letourneau Company, Longview Division, Petitioner-... , 699 F.2d 248 ( 1983 )

National Labor Relations Board v. National Fixtures, Inc. , 574 F.2d 1305 ( 1978 )

National Labor Relations Board v. Moore Business Forms, Inc. , 574 F.2d 835 ( 1978 )

Monotech of Mississippi, Petitioner/cross-Respondent v. ... , 876 F.2d 514 ( 1989 )

Schnuck Markets, Inc. v. National Labor Relations Board, ... , 961 F.2d 700 ( 1992 )

Fiber Glass Systems, Inc. v. National Labor Relations Board , 807 F.2d 461 ( 1987 )

abilene-sheet-metal-inc-abilene-area-sheet-metal-contractors , 619 F.2d 332 ( 1980 )

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