Martha Ellerbrook v. City of Lubbock, Texas ( 2012 )


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  •      Case: 11-10058     Document: 00511788338         Page: 1     Date Filed: 03/14/2012
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE FIFTH CIRCUIT  United States Court of Appeals
    Fifth Circuit
    FILED
    March 14, 2012
    No. 11-10058                        Lyle W. Cayce
    Clerk
    MARTHA ELLERBROOK,
    Plaintiff - Appellant
    v.
    CITY OF LUBBOCK, TEXAS,
    Defendant - Appellee
    Appeal from the United States District Court
    for the Northern District of Texas
    USDC No. 5:09-CV-144
    Before KING, WIENER, and HAYNES, Circuit Judges.
    PER CURIAM:*
    Martha Ellerbrook brought a Title VII retaliation lawsuit against the City
    of Lubbock, alleging that the City failed to hire her in retaliation for her
    assistance in her husband’s discrimination lawsuit against the City. The case
    went to trial and the jury found that the City had retaliated against Martha and
    awarded her $243,000 in damages. The district court then granted the City’s
    renewed motion for judgment as a matter of law, conditionally granted the City’s
    motion for a new trial, and entered final judgment for the City. On appeal,
    *
    Pursuant to 5TH CIR. R. 47.5, the court has determined that this opinion should not
    be published and is not precedent except under the limited circumstances set forth in 5TH CIR.
    R. 47.5.4.
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    No. 11-10058
    Martha asserts that the district court erred in granting the City’s renewed
    motion for judgment as a matter of law and that the district court abused its
    discretion in granting the City’s motion for a new trial. For the following
    reasons, we REVERSE the district court’s judgment for the City, REVERSE the
    court’s grant of a new trial, REVERSE the court’s order denying Martha’s
    motion for attorney’s fees and costs, and REMAND the case to the district court
    with instructions to enter judgment for Martha and to consider an amended
    motion for attorney’s fees and costs.
    I. FACTUAL AND PROCEDURAL BACKGROUND
    From 1989 until 2003, Martha Ellerbrook (“Martha”)1 was an employee of
    the City of Lubbock (the “City”). Her job titles included industrial wastewater
    monitoring program coordinator, environmental inspection services coordinator,
    and managing director of management services. During her fourteen years with
    the City, Martha gained experience writing grants, preparing budgets, handling
    customer complaints, and supervising employees. In 2003, the City eliminated
    Martha’s position in a reduction in force.
    Martha’s husband, Terry Ellerbrook (“Terry”),2 has worked for the City
    since 1982.      In January 2005, Tom Adams (“Adams”), the City’s Deputy
    Manager, notified Terry that it was the City’s intent to terminate his
    employment in ninety days. Terry filed a grievance with the City, and before the
    grievance was heard by a hearing officer, the City changed Terry’s job title. In
    June 2005, Terry filed a charge of discrimination with the Equal Employment
    Opportunity Commission (“EEOC”). In April 2006, Terry filed a lawsuit against
    the City. In May 2006, Terry filed a second charge with the EEOC, alleging that
    the City had retaliated against him.
    1
    Because this opinion discusses both Terry and Martha Ellerbrook, husband and wife
    with the same last name, this opinion refers to them by their first names.
    2
    Martha and Terry were married in 1993.
    2
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    In connection with Terry’s EEOC charges and lawsuit, Martha assisted
    her husband by speaking with the attorneys and with the EEOC, helping to
    prepare production requests and letters to the EEOC, reviewing documents at
    City Hall, and attending negotiation meetings.             Lee Ann Dumbauld
    (“Dumbauld”), the City Manager, was aware of Terry’s litigation against the
    City, and she stated that many other City employees knew of Terry’s lawsuit.
    Dumbauld also testified that she was aware of Martha’s assistance in Terry’s
    litigation, as she met Martha at a mediation.
    On November 27, 2006, while Terry’s case was still pending, Martha
    submitted an application to the City for the position of water programs
    coordinator.   The job posting stated that the water programs coordinator
    “[a]ssists the Deputy City Manager and performs a variety of highly responsible
    technical and administrative assignments related to Water Utilities.” The job
    posting set forth several requirements, including “[a]ny combination of education
    and experience equivalent to completion of a bachelor degree [sic] in Public
    Administration,     Business   Administration,    Environmental      Engineering,
    Chemistry, Biology, or a related field with an additional three years of
    progressively responsible experience in management experience, including
    supervisory and financial responsibility.”       Other requirements included
    knowledge of contract administration and budget management; knowledge of
    environmental laws pertaining to water and wastewater; ability to supervise the
    work of others; and ability to prepare and administer budgets.
    Twenty-four individuals applied for the water programs coordinator
    position. The Human Resources Department screened the applications for
    minimum qualifications and referred twenty applications to Adams for further
    consideration. Adams was responsible for filling the position of water programs
    coordinator.   On December 12, 2006, Adams held a meeting with several
    department heads to review the applications of the twenty candidates and to
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    choose several candidates with the best qualifications for interviews. Adams and
    the department heads chose four finalists, including Martha.
    Given that Terry’s litigation was based on Adams’s alleged actions and
    that Martha had applied for a position that Adams was required to fill,
    Dumbauld and Adams agreed that the City should hire an outside employment
    consultant to conduct the final interviews for the position. Dumbauld testified
    that they wanted to avoid the appearance of impropriety, particularly
    retaliation, if Martha was not selected for the position. Dumbauld instructed
    Adams to work with Chris Hartung (“Hartung”) of Waters Consulting Group,
    who had interviewed both Adams and Dumbauld for their positions with the
    City. The consultant’s duties were to interview the candidates and make a
    recommendation to the City regarding the best qualified candidate; the City
    would still retain final authority over which candidate to hire.
    After Hartung was retained, Hartung asked Adams to create a “scoring
    matrix” to assist in his evaluation of the candidates. Adams testified that he had
    reviewed the candidates’ applications and resumes before he created the scoring
    matrix. Adams conceded that he could have rigged the scoring matrix to favor
    one of the candidates. However, Adams stated that he did not prepare the
    scoring matrix to favor particular candidates, but instead prepared the matrix
    according to the job description and job duties.
    On December 19, 2006, Adams sent Hartung the scoring matrix that he
    had created.         The scoring matrix included weighted categories for
    education (20%), experience (30%), computer skills (10%), leadership
    skills (10%), interpersonal skills (10%), and technical skills (10%).3 With regard
    to education, the matrix awarded (a) 20 points for a Bachelor’s degree, (b) 30
    points for a Bachelor’s degree in Finance, Accounting, or a related field, (c) 20
    3
    We acknowledge that these percentages do not add up to 100%.
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    points for a Master’s degree, and (d) 30 points for a Master’s degree in Finance,
    Business Management, or a related field.                Thus, an applicant who had a
    Bachelor’s degree in Chemistry received 20 points total, while an applicant who
    had a Bachelor’s degree in Accounting and a Master’s degree in Finance received
    100 points total. With regard to experience, the matrix awarded points for years
    of experience in budget preparation, account management, financial planning
    and analysis, water and wastewater, and management. For instance, with
    respect to account management experience, the applicant received 0 points for
    0 years of experience; 5 points for 1-3 years of experience; 10 points for 2-5 years
    of experience; and 15 points for 6 or more years of experience.
    On January 23, 2007, Hartung interviewed the three finalists for the
    water programs coordinator position: Martha, Linda Cuellar (“Cuellar”), and
    Tammy Vander Kuy (“Vander Kuy”).4 On January 29, 2007, Hartung completed
    the scoring matrix for each applicant. Vander Kuy ranked the highest of all
    three applicants, receiving a score of 92.3%; Cuellar ranked second, receiving a
    score of 73.3%; and Martha ranked third, receiving a score of 63.6%. Hartung
    sent the results to Adams, and Adams hired Vander Kuy because she scored the
    highest on the scoring matrix. On February 16, 2007, Martha received a letter
    from the City explaining that she had not been chosen for the position and that
    the City had hired a more qualified person.
    After filing a charge of discrimination with the EEOC and receiving a
    right-to-sue letter from the EEOC, Martha timely filed a lawsuit against the
    City, alleging retaliation under Title VII. 42 U.S.C. § 2000e–3(a). In her
    complaint, Martha alleged that the City unlawfully retaliated against her—by
    not hiring her for the position of water programs coordinator—because of her
    assistance in Terry’s lawsuit against the City. On May 14, 2010, the City filed
    4
    One of the four finalists withdrew his application before the interview.
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    a motion for summary judgment, arguing that: (1) Martha did not produce any
    evidence that Hartung, the decision-maker, knew of her assistance in Terry’s
    lawsuit, and thus she failed to establish her prima facie case of retaliation;
    and (2) Martha failed to offer evidence that the City’s articulated, non-
    retaliatory reason for not hiring Martha—that Vander Kuy was the best
    qualified applicant for the position—was pretextual.
    With regard to the City’s first argument, the court found that Martha
    produced enough evidence to demonstrate that Adams was the decision-maker.
    Further, because there was evidence that Dumbauld knew of Martha’s
    assistance in Terry’s litigation and that Adams and Dumbauld collaborated
    about how to interview Martha in light of Terry’s litigation, the court concluded
    that “[t]his is more than enough evidence to infer that Adams knew of [Martha’s]
    participation with her husband’s suit.” Thus, the court found that Martha had
    established her prima facie case.
    With regard to the City’s second argument, Martha asserted that the
    City’s reason for not hiring her was pretextual because Adams had designed the
    scoring matrix to prejudice Martha and benefit the other candidates. The court
    found that Martha provided evidence that “the scoring matrix emphasized skill
    sets and qualifications that were different from those listed in the job
    applications materials.” Also, the court found that Martha presented evidence
    that the scoring matrix was specifically designed to favor Cuellar and Vander
    Kuy.    Further, Martha offered evidence that Adams had reviewed the
    candidates’ applications before creating the scoring matrix, and therefore he
    could have designed the matrix to prejudice Martha and favor the other
    candidates. The district court denied the City’s motion for summary judgment.
    During a jury trial in October 2010, the jury heard testimony from
    Dumbauld, Adams, Martha, and Terry, among others. At the close of Martha’s
    presentation of the evidence, the City orally moved for judgment as a matter of
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    law under Federal Rule of Civil Procedure 50(a), and the district court denied
    the motion. At the close of all evidence, the City again moved for judgment as
    a matter of law, and the court denied the motion. The jury found that the City
    retaliated against Martha by hiring another person for the water programs
    coordinator position because Martha had assisted in Terry’s protected activities.
    The jury awarded Martha $243,000 in damages. After the jury verdict, the
    district court ordered post-verdict motions. On October 28, 2010, the City filed
    a post-verdict motion for judgment as a matter of law or for a new trial. Martha
    filed motions for entry of judgment and for an award of attorney’s fees.
    On December 10, 2010, the district court granted the City’s renewed
    motion for judgment as a matter of law, conditionally granted the City’s motion
    for a new trial, and denied Martha’s motions for entry of judgment and for
    attorney’s fees. The court granted the City’s renewed motion for judgment as a
    matter of law on two alternative bases. First, the court analyzed whether
    Martha established a prima facie case of retaliation. The court found that
    Martha did not present sufficient evidence at trial of Adams’s knowledge of her
    assistance in Terry’s litigation, and thus the court held that she failed to
    establish a causal connection between her assistance and the City’s failure to
    hire her. The court reasoned that “Adams emphatically denied having any
    knowledge of [Martha’s] assistance, and [Martha] presented no direct evidence
    of such.”   The court examined the circumstantial evidence that Martha
    presented—including Dumbauld’s knowledge of Martha’s assistance and
    Dumbauld’s collaboration with Adams about hiring an outside consultant—but
    concluded that this evidence was “less than substantial” and “speculative at
    best.” The court held that Martha’s retaliation claim failed as a matter of law.
    Second, “out of an abundance of caution,” the district court assumed that
    Martha established her prima facie case and then assessed whether Martha
    established that the City’s reason for not hiring her was a pretext for retaliation.
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    The City’s articulated, non-retaliatory reason for not hiring Martha was that
    Vander Kuy was the most qualified candidate based on the results of the scoring
    matrix. The court noted that Martha attempted to establish pretext at trial by
    arguing that she was clearly better qualified for the position. The court also
    noted that Martha argued that Adams’s scoring matrix was designed to
    “preclude[] her from scoring high enough to get” the position.
    To determine whether Martha established pretext, the district court
    proceeded to analyze the results of the scoring matrix. With regard to education,
    Martha argued at trial that the City relied on a previously unmentioned job
    requirement—applicants having degrees in a business-related field. The court
    rejected this argument, stating that this was not a “requirement.” Furthermore,
    the district court rejected Martha’s argument that the education category was
    determinative. The court adopted the City’s argument that “even removing the
    education criterion from the equation, . . . and adding together all the remaining
    categories of the matrix as Hartung scored them, [Martha] still would have
    scored the lowest of all the interviewees.”
    With regard to experience, Martha argued at trial that Adams
    manipulated this category by giving great weight to experience in budgets,
    accounting, and finance, and that these areas were “not fairly represented in
    the . . . job description and posting.” However, the district court credited the
    testimony of City employees who stated that the position was in a transition to
    become “more focused on budgetary and financial issues.” The court found
    Vander Kuy “to be a credible witness,” who testified to “having extensive
    experience in budget preparation and financial account management.” The court
    stated that “Vander Kuy either outscored or tied [Martha] in every category of
    the matrix” and that therefore “no jury could have reasonably concluded that
    [Martha] was clearly more qualified than Vander Kuy” for the position. Thus,
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    the court found that Martha failed to establish pretext and that her retaliation
    claim failed as a matter of law.
    Next, the court conditionally granted the City’s motion for a new trial,
    reasoning that, based on its above analysis, the verdict as to liability was against
    the great weight of the evidence. Furthermore, the court concluded that the
    verdict as to damages was against the great weight of the evidence “in that it
    [did] not reflect [Martha’s] failure to properly mitigate her damages.” The
    district court denied Martha’s motion for attorney’s fees as moot. Martha timely
    appealed the district court’s order and judgment.
    II. DISCUSSION
    A. The District Court’s Grant of Judgment as a Matter of Law
    1. Standard of Review
    “We review a district court’s grant of judgment as a matter of law de novo,
    applying the same standard as the district court.” See Laxton v. Gap Inc., 
    333 F.3d 572
    , 577 (5th Cir. 2003) (citation omitted). Pursuant to Federal Rule of
    Civil Procedure 50, judgment as a matter of law is appropriate if “the court finds
    that a reasonable jury would not have a legally sufficient evidentiary basis to
    find for the party on that issue.” FED. R. CIV. P. 50(a). This standard is satisfied
    when “the facts and inferences point so strongly and overwhelmingly in favor of
    one party that the [c]ourt believes that reasonable men could not arrive at a
    contrary verdict.” Laxton, 
    333 F.3d at 577
     (citations and internal quotation
    marks omitted).
    In making this determination, “[t]he jury’s verdict is afforded great
    deference.” Bryant v. Compass Grp. USA Inc., 
    413 F.3d 471
    , 475 (5th Cir. 2005).
    In “review[ing] all of the evidence in the record,” we “must draw all reasonable
    inferences in favor of the nonmoving party, and [we] may not make credibility
    determinations or weigh the evidence.” Reeves v. Sanderson Plumbing Prods.,
    Inc., 
    530 U.S. 133
    , 150 (2000) (citations omitted). Thus, we “must disregard all
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    evidence favorable to the moving party that the jury is not required to believe.”
    
    Id. at 151
     (citation omitted). Further, we give credence to “evidence supporting
    the moving party that is uncontradicted and unimpeached, at least to the extent
    that that evidence comes from disinterested witnesses.”        
    Id.
     (citation and
    internal quotation marks omitted).
    2. Title VII Retaliation Claim
    In this case, Martha asserted a Title VII retaliation claim against the
    City—that the City failed to hire her for the water programs coordinator position
    because of her assistance in Terry’s protected activities. Because Martha
    presented only circumstantial evidence to prove her Title VII retaliation claim,
    the McDonnell Douglas burden-shifting framework initially applied to assess her
    claim. See McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 802 & n.13 (1973);
    Raggs v. Miss. Power & Light Co., 
    278 F.3d 463
    , 468 (5th Cir. 2002). Under this
    framework, a plaintiff must first establish a prima facie claim of unlawful
    retaliation, which consists of three elements: (1) the employee engaged in
    activity protected by Title VII; (2) the employer took an adverse employment
    action against that individual; and (3) a causal connection exists between the
    protected activity and the adverse employment action. See Adams v. Groesbeck
    Indep. Sch. Dist., 
    475 F.3d 688
    , 690-91 (5th Cir. 2007) (citation omitted). If the
    plaintiff meets this showing, the burden then shifts to the defendant to
    articulate a legitimate, non-retaliatory reason for its decision. See Raggs, 
    278 F.3d at 468
    . If the defendant meets this burden, the plaintiff must then offer
    sufficient evidence to prove that the defendant’s reason is pretextual. 
    Id.
    However, after trial, the McDonnell Douglas framework “becomes moot,
    and the question is whether legally sufficient evidence supported the jury’s
    finding.” Adams, 
    475 F.3d at 691
     (citation omitted). In a Title VII retaliation
    case, “[t]he ultimate determination is whether, ‘but for’ the protected conduct,
    the employer would not have engaged in the adverse employment action.”
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    Douglas v. DynMcDermott Petroleum Operation Co., 
    144 F.3d 364
    , 372 (5th Cir.
    1998) (citations omitted); see Vadie v. Miss. State Univ., 
    218 F.3d 365
    , 374 (5th
    Cir. 2000) (“[D]oes the evidence support a finding that ‘but for’ [plaintiff’s]
    protected activity, he would have gotten the job?”).
    In Reeves v. Sanderson Plumbing Products, Inc., 
    530 U.S. 133
     (2000), the
    Supreme Court held that “a plaintiff’s prima facie case, combined with sufficient
    evidence to find that the employer’s asserted justification is false, may permit
    the trier of fact to conclude that the employer unlawfully [retaliated].” 
    Id. at 148
    . The Court reasoned that “once the employer’s justification has been
    eliminated, [retaliation] may well be the most likely alternative explanation.”
    
    Id. at 147
    . However, the Court stated that such a showing would be insufficient
    to sustain a jury’s finding of liability (1) when the record conclusively established
    some other, legitimate reason for the employer’s conduct, or (2) when the
    “plaintiff created only a weak issue of fact as to whether the employer’s reason
    was untrue and there was abundant and uncontroverted independent evidence
    that no [retaliation] had occurred.” 
    Id. at 148
     (citations omitted). “Whether
    judgment as a matter of law is appropriate in any particular case will depend on
    a number of factors[,]” including “the strength of the plaintiff’s prima facie case,
    the probative value of the proof that the employer’s explanation is false, and any
    other evidence that supports the employer’s case and that properly may be
    considered on a motion for judgment as a matter of law.” 
    Id. at 148-49
    .
    3. The District Court Erred in Applying the Standard of Review
    On appeal, Martha asserts that the district court did not apply the correct
    standard of review in determining whether to grant the City’s renewed motion
    for judgment as a matter of law. She argues that the court considered evidence
    it was required to disregard, made credibility determinations, and failed to
    construe the facts and all reasonable inferences from the facts in the light most
    favorable to Martha. We agree.
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    First, the district court erred by considering evidence it was required to
    disregard. Under the applicable standard of review, the court “must disregard
    all evidence favorable to the moving party that the jury is not required to
    believe.” Reeves, 
    530 U.S. at 151
     (citation omitted). In its order, the district
    court assessed whether Martha produced substantial evidence at trial regarding
    Adams’s knowledge about Martha’s assistance in Terry’s protected activities. In
    its analysis, the court stated that “[a]t trial, Adams emphatically denied having
    any knowledge of [Martha’s] assistance.” However, the jury was not required to
    believe Adams’s testimony, as he was not a disinterested witness, and therefore
    the district court erred in considering his testimony in its analysis.
    Second, the district court erred by making credibility determinations. See
    Reeves, 
    530 U.S. at 150
     (stating that “the court . . . may not make credibility
    determinations”).    Several times in the court’s order, the district court
    impermissibly credited the testimony of several City employees. In addition to
    crediting the testimony of Adams regarding his knowledge of Martha’s protected
    activity, the district court credited the testimony of “[v]arious City employees,
    both former and current, [who] testified at trial to the notion that the [water
    programs coordinator] position was in transition from a technical position . . . to
    one more focused on budgetary and financial issues of the water department.”
    Both Adams and Dumbauld testified to this notion, and the jury was not
    required to believe their testimony, as these City employees were not
    disinterested witnesses. Additionally, the district court improperly credited the
    testimony of Vander Kuy regarding her credentials, when the court stated that
    it found Vander Kuy “to be a credible witness.”
    Third, the district court did not construe the facts and draw all reasonable
    inferences from the facts in Martha’s favor. See Reeves, 
    530 U.S. at 150
     (stating
    that “the court must draw all reasonable inferences in favor of the nonmoving
    party”). Importantly, on the issue of whether Martha established pretext, the
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    district court gave no credence to her evidence at trial that Adams manipulated
    the scoring matrix to benefit the other candidates and to prejudice Martha. See
    
    id. at 152
     (“[T]he court disregarded critical evidence favorable to
    petitioner—namely,      the    evidence     .   .    .   undermining     respondent’s
    nondiscriminatory explanation.”). The court did not view the evidence in the
    light most favorable to Martha, particularly her evidence that several categories
    of the scoring matrix closely aligned with the credentials and experience of
    Cuellar and Vander Kuy. Instead, the court impermissibly viewed the evidence
    in the light most favorable to the City—that the water programs coordinator
    position was now a financial position and that Adams’s scoring matrix
    appropriately reflected this change.
    In conclusion, in determining whether to grant the City’s renewed motion
    for judgment as a matter of law, the district court impermissibly weighed the
    evidence, made credibility determinations, and construed the facts against the
    jury’s verdict. See 
    id. at 150-51
    .
    4. The Evidence Was Legally Sufficient to Support the Jury’s Verdict
    On appeal, Martha asserts that the evidence presented at trial was legally
    sufficient to support the jury’s finding that the City unlawfully retaliated against
    Martha because she assisted in Terry’s protected activities. Applying the proper
    standard of review, we agree that the evidence was sufficient to support the
    jury’s verdict. In its renewed motion for judgment as a matter of law, the City
    made two arguments: (a) that no reasonable jury could find a causal connection
    between Martha’s protected activity and the City’s failure to hire her because
    there was insufficient evidence to show that Adams knew of Martha’s assistance
    in Terry’s protected activities; and (b) that no reasonable jury could find that the
    City’s legitimate, non-retaliatory reason to hire Vander Kuy—that she was the
    best qualified candidate for the position—was a pretext for retaliation. Each of
    these arguments will be addressed in turn.
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    a. Adams’s Knowledge of Martha’s Assistance in Terry’s Litigation
    The City argues that a rational jury could not have concluded that the City
    unlawfully retaliated against Martha for her assistance in Terry’s litigation
    because the decision-maker, Adams, did not know of her protected activity. The
    City contends that the evidence presented at trial only allowed jurors to
    impermissibly speculate to reach the conclusion that Adams knew of Martha’s
    assistance in Terry’s protected activities. However, viewing the evidence and the
    inferences therefrom in the light most favorable to Martha, a reasonable jury
    could have inferred that Adams was aware of her assistance in Terry’s protected
    activities. Dumbauld, the City Manager and Adams’s supervisor, testified that
    she was aware of both Terry’s litigation against the City and Martha’s assistance
    in his litigation, as she saw Martha at a mediation. Additionally, Dumbauld and
    Adams discussed the issue of interviewing Martha during Terry’s pending
    litigation and agreed that the City should hire an outside employment
    consultant to conduct the final interviews for the position. From these facts, it
    was reasonable for the jury to infer that Dumbauld told Adams of Martha’s
    assistance in Terry’s litigation. Indeed, even the district court, in its order
    denying the City’s motion for summary judgment, concluded that a reasonable
    person could infer that Adams knew of Martha’s assistance in Terry’s protected
    activities based on this circumstantial evidence. Thus, based on the evidence
    presented at trial, we conclude that a reasonable jury could have inferred that
    Adams knew of Martha’s assistance in Terry’s protected activities.5
    5
    We note that, while this case was pending on appeal, the Supreme Court decided
    Thompson v. North American Stainless, LP, 
    131 S. Ct. 863
     (2011), where the Court held that
    an employee who suffered an adverse employment action could bring a Title VII retaliation
    claim based on the protected activity of a co-worker who was also a close family member. 
    Id. at 868-70
    . This Title VII retaliation claim was based on the employer’s retaliation against the
    close family member. 
    Id. at 867
    . However, the instant case was not tried under Thompson’s
    legal theory, as Martha’s claim is that the City retaliated against her, not Terry. Therefore,
    Thompson is not directly applicable to our analysis.
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    b. The City’s Reason Was a Pretext for Retaliation
    The parties dispute whether Martha produced substantial evidence to
    demonstrate pretext at trial. A plaintiff may establish pretext by showing that
    the employer’s articulated reason for its conduct is false or unworthy of credence.
    See Laxton, 
    333 F.3d at 578
    . As explained above, “a plaintiff’s prima facie case,
    combined with sufficient evidence to find that the employer’s asserted
    justification is false, may permit the trier of fact to conclude that the employer
    unlawfully [retaliated].” Reeves, 
    530 U.S. at 148
    . Therefore, whether Martha
    established pretext is important to our determination of whether the evidence
    supports the jury’s verdict that the City unlawfully retaliated against Martha.
    A plaintiff can demonstrate that an employer’s reason is pretextual in
    various ways. See Patterson v. McLean Credit Union, 
    491 U.S. 164
    , 187 (1989)
    (“The evidence which petitioner can present in an attempt to establish that
    respondent’s stated reasons are pretextual may take a variety of forms.”)
    (citations omitted), superseded on other grounds by statute, Civil Rights Act of
    1991, 
    42 U.S.C. § 1981
    ; see also Ramos v. Roche Prods., Inc., 
    936 F.2d 43
    , 48 (1st
    Cir. 1991) (“Pretext can be exposed in several different ways.”). In the failure-to-
    promote context, the Supreme Court has instructed that a plaintiff may seek to
    demonstrate that an employer’s reason was pretextual by, for instance, “showing
    that she was in fact better qualified than the person chosen for the position.”
    Patterson, 
    491 U.S. at 187-88
    . However, the Court held that “[t]he District Court
    erred . . . in instructing the jury that in order to succeed [plaintiff] was required
    to make such a showing. There are certainly other ways in which [plaintiff]
    could seek to prove that respondent’s reasons were pretextual.” 
    Id. at 188
    . The
    Court concluded that a plaintiff “may not be forced to pursue any particular
    means of demonstrating that respondent’s stated reasons are pretextual.” 
    Id.
    In the failure-to-hire context, courts have recognized many different ways
    that a plaintiff may establish pretext. For instance, a plaintiff can demonstrate
    15
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    No. 11-10058
    that she is the “clearly better qualified” candidate. See Moss v. BMC Software,
    Inc., 
    610 F.3d 917
    , 923 (5th Cir. 2010). Also, a plaintiff may prove pretext by
    showing “[a]n employer’s reliance on a previously unmentioned job requirement
    to justify a challenged hiring decision.”        
    Id. at 926
     (citations omitted).
    Additionally, “[a]n employer’s violation of its own normal hiring procedure may
    be evidence of pretext.” Bass v. Bd. of Cnty. Comm’rs, 
    256 F.3d 1095
    , 1108 (11th
    Cir. 2001) (citation omitted), overruled on other grounds by Crawford v. Carroll,
    
    529 F.3d 961
     (11th Cir. 2008). Furthermore, a plaintiff may establish pretext by
    showing that an employer emphasized qualifications not pertinent to the job in
    selecting a candidate. See Courtney v. Biosound, Inc., 
    42 F.3d 414
    , 421 (7th Cir.
    1994). However, as indicated above, a plaintiff “is not limited to presenting
    evidence of a certain type” to establish pretext. Patterson, 
    491 U.S. at 187
    .
    In the present case, the City’s articulated, non-retaliatory reason for not
    hiring Martha was that Vander Kuy was the best qualified candidate, as
    indicated by the results of Adams’s scoring matrix. At trial, Martha offered two
    strands of evidence to establish that the City’s reason was pretextual. First, she
    argued that the City’s reason was false because Adams manipulated the scoring
    matrix to prejudice Martha and benefit the other candidates, thereby artificially
    making Vander Kuy the best qualified candidate. Second, she argued that she
    was clearly better qualified than Vander Kuy for the water programs coordinator
    position.
    With regard to Martha’s first argument as to pretext, viewing the evidence
    and the inferences therefrom in the light most favorable to Martha, a reasonable
    jury could have inferred that Adams intentionally manipulated the scoring
    matrix to benefit the other candidates and prejudice Martha. Martha produced
    evidence at trial that Terry’s discrimination lawsuit against the City was
    premised on the actions of Adams, his supervisor, who notified Terry that it was
    the City’s intent to terminate his employment in ninety days. As explained
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    above, there was evidence from which the jury could have concluded that Adams
    had knowledge of Martha’s assistance in Terry’s lawsuit. Thus, the jury could
    have inferred a motive on the part of Adams to manipulate the scoring matrix
    to Martha’s detriment. Additionally, Adams testified that he reviewed the
    candidates’ applications before creating the scoring matrix and conceded that he
    could have manipulated the scoring matrix to favor one candidate over another.6
    Martha       also     presented        evidence       that     Adams       emphasized
    qualifications—especially finance and business qualifications—in the scoring
    matrix that were not fairly represented in the official job description or the job
    posting. For instance, the scoring matrix awarded extra points for degrees in a
    business-related field.7 The job posting lists as a qualification any combination
    of education and experience equivalent to the completion of a Bachelor’s degree
    in Public Administration, Business Administration, Environmental Engineering,
    Chemistry, Biology, or a related field. Evidence introduced at trial indicated
    that if the City had a preference for certain educational requirements, such as
    degrees in a business-related field, these qualifications should have been listed
    in the preferences section of the job posting. Here, the job posting listed no such
    preferences. Additionally, Sherry Stephens, a former City employee who was
    involved in creating the job description for the water programs coordinator
    position, testified that only a Bachelor’s degree was required for the position and
    that a Master’s degree was unnecessary. However, under Adams’s scoring
    6
    Also, Martha introduced evidence at trial that Adams initially told a City employee
    that he did not review the candidates’ applications before creating the scoring matrix, from
    which the jury could have inferred that Adams was attempting to cover up his actions.
    7
    The scoring matrix awarded (a) 20 points for a Bachelor’s degree, (b) 30 points for a
    Bachelor’s degree in Finance, Accounting, or a related field, (c) 20 points for a Master’s degree,
    and (d) 30 points for a Master’s degree in Finance, Business Management, or a related field.
    Thus, an applicant who had a Bachelor’s degree in Biology, like Martha, received 20 points
    total, while an applicant who had a Bachelor’s degree in Business Administration and a
    Master’s degree in Management, like Vander Kuy, received 100 points total.
    17
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    matrix, fifty points out of the total of one hundred points in the education
    category were reserved for applicants with Master’s degrees.
    Furthermore, Martha presented evidence that some of the categories of the
    scoring matrix aligned very closely with the resume and experience of the other
    candidates. For example, both of the other candidates had degrees in a business-
    related field and Martha did not—resulting in the other candidates receiving two
    to five times more points in the education category.         Martha argued that
    Adams’s manipulation of the education category was determinative—even if
    Martha received full credit in every other category of the scoring matrix, she still
    would not have had the highest score of the candidates. Also, the scoring matrix
    gave many points to a candidate who had six or more years of experience in
    account management, which closely aligned with Vander Kuy’s resume and was
    not specifically listed in the job posting. From this circumstantial evidence,
    viewed in the light most favorable to Martha, a reasonable jury could have
    inferred that Adams rigged the matrix so that Martha could not score the
    highest among the three candidates. Cf. Vadie, 
    218 F.3d at 374-75
     (holding that
    sufficient evidence supported the jury’s verdict that the employer retaliated
    against an applicant, because the jury could have inferred that the employer
    changed the position requirements to exclude that particular applicant from
    consideration).
    Given our conclusion that a reasonable jury could have inferred pretext
    based on Martha’s first argument that Adams rigged the matrix, we need not
    reach Martha’s second, more difficult argument that she was clearly better
    qualified. In conclusion, a reasonable jury could have found that the City’s
    reason for not hiring Martha was pretextual based on evidence indicating that
    Adams manipulated the scoring matrix to prejudice Martha and favor the other
    candidates. Under Reeves, because Martha presented substantial evidence at
    trial to establish her prima facie case and to establish pretext, a reasonable jury
    18
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    No. 11-10058
    could have concluded that the City unlawfully retaliated against her. See
    Reeves, 
    530 U.S. at 148
    .8 “Ever mindful of the recent mandate of Reeves ‘not to
    substitute [the court’s] judgment for that of the jury and not to unduly restrict
    a plaintiff’s circumstantial case of [retaliation],’” we hold that the City’s evidence
    “is not of such magnitude that a reasonable jury could only find in [its] favor.”
    Laxton, 
    333 F.3d at 585-86
     (first alteration in original) (citation and internal
    quotation marks omitted). Based on the foregoing analysis, we reverse the
    district court’s grant of judgment as a matter of law.
    B. The District Court’s Grant of a New Trial
    1. Standard of Review
    We review a district court’s grant of a new trial for abuse of discretion. See
    Laxton, 
    333 F.3d at 586
     (citation omitted). “A decision to grant a new trial
    is . . . accorded less deference than a decision denying the grant of a new trial.”
    
    Id.
     (citation omitted). “And where a new trial is granted on the ground that the
    verdict is against the weight of the evidence, we exercise particularly close
    scrutiny, to protect the litigants’ right to a jury trial.” Shows v. Jamison
    Bedding, Inc., 
    671 F.2d 927
    , 930 (5th Cir. 1982) (citation omitted). A district
    court may grant a new trial if the jury verdict was against the great weight, and
    not merely the greater weight, of the evidence. Laxton, 
    333 F.3d at 586
     (citation
    omitted). In making this determination, the “district court weighs all of the
    evidence, and it need not view it in the light most favorable to the nonmoving
    party.” 
    Id.
     (citation omitted). “This does not mean that a judge may order a new
    trial simply because he disagrees with the jury verdict.” Shows, 
    671 F.2d at 930
    .
    8
    The instant case does not involve “a ‘rare’ exception to Reeves where (1) the evidence
    conclusively reveals some other, nondiscriminatory reason for the [employer’s action] or (2) the
    plaintiff’s showing as to pretext is weak and the employer brings ‘abundant and
    uncontroverted’ evidence that its decision was not motivated by [retaliatory] animus.” Laxton,
    
    333 F.3d at 585
     (citations omitted).
    19
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    We review the evidence closely to ensure that this difficult standard has
    been satisfied. 
    Id.
     Three factors guide our review: (1) the simplicity of the
    issues, (2) the extent to which the evidence is in dispute, and (3) the absence of
    any pernicious or undesirable occurrence at trial. Id. at 930-31 (citations
    omitted). “When all three factors are present, our deference to the jury is
    reinforced by our confidence in its ability to understand the issues, to evaluate
    credibility and sort through conflicting testimony, and to act reasonably and
    fairly in the absence of prejudicial influences.” Id. at 931. “In this situation
    there is little, if any, need to defer to the judge as against the jury, and we will
    not affirm an order granting a new trial unless on review we are satisfied,
    independently, that the jury verdict was against the great weight of the
    evidence.” Id. “When one or more of these factors are absent, however, our great
    deference to the court’s firsthand experience of the witnesses, their demeanor,
    and the context of the trial, takes on special importance, and we will affirm a
    new trial order even if on our own review of the ‘cold record’ we are not
    convinced that the jury verdict was against the great weight of the evidence.”
    Id. (citation and internal quotation marks omitted). “[W]hether or not the three
    factors referred to above are present,” the “‘great weight of the evidence’
    standard is not easily met,” and “our standard of review on appeal . . . [is] a strict
    one.” Id.
    2. The District Court Abused its Discretion in Granting a New Trial
    In the present case, the district court conditionally granted the City’s
    motion for a new trial because it found that the jury’s findings on liability and
    damages were against the great weight of the evidence. With regard to liability,
    the court reasoned that Martha failed to introduce evidence to establish her
    retaliation claim. With respect to damages, the court concluded that the verdict
    did not reflect Martha’s “failure to properly mitigate her damages.”
    We must first determine whether any of the three Shows factors are
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    No. 11-10058
    present in this case.    With regard to the first factor, Martha’s Title VII
    retaliation claim presents a relatively simple issue. Cf. Woodhouse v. Magnolia
    Hosp., 
    92 F.3d 248
    , 256 n.6 (5th Cir. 1996) (finding that an age discrimination
    claim was a “relatively simple” issue). With regard to the second factor, our
    caselaw indicates that this factor is present when only critical issues are in
    dispute. See Conway v. Chem. Leaman Tank Lines, Inc., 
    610 F.2d 360
    , 363 (5th
    Cir. 1980) (“In certain critical respects, the evidence was highly conflicting, but
    in many other respects it was undisputed.”); see also Carbo Ceramics, Inc. v.
    Keefe, 166 F. App’x 714, 717 (5th Cir. 2006) (“[A]lthough the evidence in this case
    was disputed, there were numerous areas of agreement between the parties.”).
    In the instant case, several critical factual issues were disputed, such as whether
    Adams rigged the matrix, but there were many areas of agreement among the
    parties about the underlying facts. Thus, the second Shows factor is present.
    With regard to the third factor, the trial was devoid of any pernicious occurrence.
    Thus, because the Shows factors are present, we need not “defer to the judge as
    against the jury,” and we should not affirm the district court’s order granting a
    new trial unless, upon our independent review, we are satisfied that the jury’s
    verdict was against the great weight of the evidence. Shows, 
    671 F.2d at 931
    .
    With regard to the jury’s verdict on liability, we hold that the verdict was
    not against the great weight of the evidence. Based on our independent review
    of the record and on our analysis above, we find that Martha presented
    substantial circumstantial evidence from which a reasonable jury could have
    concluded that the City unlawfully retaliated against Martha. See Laxton, 
    333 F.3d at 586
     (reversing the district court’s grant of new trial in a discrimination
    lawsuit because, contrary to the district court’s conclusion, the plaintiff “did
    indeed rebut the proffered nondiscriminatory reason for her termination”).
    With regard to damages, a Title VII plaintiff suing for back pay has a duty
    to mitigate damages, meaning that the plaintiff “must use reasonable diligence
    21
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    No. 11-10058
    to obtain ‘substantially equivalent’ employment.” Sellers v. Delgado Coll., 
    902 F.2d 1189
    , 1193 (5th Cir. 1990) (citations omitted). “[T]he employer has the
    burden of proving failure to mitigate.” 
    Id.
     (citation omitted). The jury awarded
    Martha $243,000 in damages—three years of back pay plus benefits—which was
    the total amount that Martha requested. Therefore, the jury implicitly found
    that Martha did not fail to mitigate her damages.
    After an independent review of the record, we hold that the jury’s verdict
    on damages was not against the great weight of the evidence. At trial, there was
    conflicting evidence about whether Martha performed a diligent job search. The
    City provided evidence that between March 2007 and September 2009, Martha
    did not apply for any position in the City, county, or private business sector.
    However, Martha testified that she was looking for employment, but because she
    could not find substantially comparable job openings, she did not apply for any
    positions. The jury had the “power . . . to believe or disbelieve portions of the
    testimony of various witnesses.” Conway, 
    610 F.2d at 367
    . The jury was
    entitled to credit Martha’s testimony that she did not apply for jobs because she
    could not find substantially comparable employment. Therefore, based on
    Martha’s testimony, there was sufficient evidence to support the jury’s implicit
    conclusion that Martha properly mitigated her damages. The jury’s verdict on
    damages was “not against any great evidentiary weight.” Id.; see 
    id.
     (“On this
    record, the jury’s conclusions are at least as likely to be true as any others . . . .”).
    In sum, the district court abused its discretion in determining that the
    jury’s verdict was against the great weight of the evidence. Therefore, we
    reverse the district court’s grant of a new trial and remand the case to the
    district court with instructions to enter judgment for Martha in accordance with
    the jury’s verdict.
    C. The District Court’s Denial of Martha’s Motion for Attorney’s Fees
    In its order, the district court denied Martha’s motion for attorney’s fees
    22
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    No. 11-10058
    and costs as moot, because the court had granted the City’s renewed motion for
    judgment as a matter of law. Because we reverse the court’s grant of judgment
    as a matter of law, reverse the court’s grant of a new trial, and remand the case
    to the district court with instructions to enter judgment for Martha, Martha’s
    motion for attorney’s fees and costs is no longer moot. Thus, we reverse the
    court’s denial of Martha’s motion and, upon remand, instruct the district court
    to consider an amended motion from Martha regarding attorney’s fees and costs.
    III. CONCLUSION
    For the foregoing reasons, we REVERSE the district court’s judgment,
    REVERSE the court’s grant of a new trial, REVERSE the court’s order denying
    Martha’s motion for attorney’s fees and costs, and REMAND the case to the
    district court with instructions to enter judgment for Martha and to consider an
    amended motion for attorney’s fees and costs. The City shall bear the costs of
    this appeal.
    23