STP Nuclear Operating Company v. NLRB ( 2020 )


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  •      Case: 19-60071   Document: 00515567775   Page: 1   Date Filed: 09/16/2020
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE FIFTH CIRCUIT
    United States Court of Appeals
    Fifth Circuit
    No. 19-60071
    FILED
    September 16, 2020
    Lyle W. Cayce
    Consolidated with No. 19-60152                                        Clerk
    STP NUCLEAR OPERATING COMPANY,
    Petitioner Cross-Respondent
    v.
    NATIONAL LABOR RELATIONS BOARD,
    Respondent Cross-Petitioner
    On Petition for Review and Cross-Application
    for Enforcement of an Order of the
    National Labor Relations Board
    NLRB Nos. 16-CA-222349
    and 16-CA-223678
    Before HIGGINBOTHAM, JONES, and DUNCAN, Circuit Judges.
    EDITH H. JONES, Circuit Judge:
    In two separate proceedings, which we consolidated for review, the
    National Labor Relations Board (“NLRB” or “the Board”) certified two groups
    of employees of STP Nuclear Operating Co. (“STP”) to join a collective
    bargaining unit represented by the International Brotherhood of Electrical
    Workers, Local Union 66 (“the Union”). STP refused to recognize and bargain
    with the Union on the basis that its “unit supervisors” and “maintenance
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    supervisors” are excluded from the bargaining unit pursuant to the National
    Labor Relations Act. See 
    29 U.S.C. § 152
    (11). STP petitions to reverse the
    NLRB’s bargaining order, and the Board cross-petitions for enforcement.
    Because the Board’s conclusions that these employees are not statutory
    supervisors are premised on errors of law and lack substantial evidence, we
    REVERSE the bargaining order and DENY enforcement.
    BACKGROUND
    STP operates two pressurized water nuclear reactors in Wadsworth,
    Texas that generate electricity sent to the Texas power grid.                   The power
    generated provides electricity to approximately two million residential
    customers. Nearly five hundred employees, who occupy numerous technical
    positions in operation, maintenance and production, are represented by the
    Union.
    Petitions were filed to include in the bargaining unit two additional
    classes of employees. The first group consists of unit supervisors, who oversee
    the operations crews for each reactor. 1             Working in 12-hour shifts, the
    operations crews ensure that the reactors are continuously running except
    during planned outages.          The second group comprises three dozen plant
    maintenance supervisors, each of whom manages a crew of eight or more
    employees in six different maintenance specialties.
    Unit Supervisors
    Operations crews are organized according to a strict hierarchy. Ten Shift
    Managers, who are stipulated statutory supervisors, oversee ten respective
    crews. The ten crews are divided between the two reactors (Alpha, Bravo,
    1The petition for this group also included senior reactor operator instructors, but STP
    conceded the eligibility of those employees for union representation.
    2
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    Charlie, Delta, and Echo) and work different scheduled shifts. Each crew
    consists of two or three unit supervisors overseeing two or three reactor
    operators, and six or seven plant operators. Whether unit supervisors may be
    included within the plant’s union was the subject of one NLRB proceeding.
    At the start of each shift, unit supervisors review the Authorized Work
    Schedule (AWS) 2 for work to be performed and assess whether plant conditions
    are satisfactory for the scheduled work.        They also verify that their crew
    members have the necessary certifications to perform the tasks.
    One unit supervisor works from an elevated platform in each reactor
    control room, a fifty-by-sixty foot room featuring thousands of switches and
    monitors. From there he oversees the activities of the reactor operators who
    adjust reactivity within the reactor and test safety-related equipment. Reactor
    operators work at two stations on the control room floor—the primary station
    (responsible for the nuclear reactor) and the secondary station (controlling the
    turbine generator and other auxiliary equipment).           The reactor operators’
    duties entail monitoring instruments, adjusting the components, and
    responding to alarms as necessary.
    The other unit supervisor(s) directs the plant operators spread
    throughout the plant as the reactor operators’ “eyes and ears.” These unit
    supervisors are in constant communication with the control room as operators
    for whom they are responsible monitor and manipulate the plant equipment.
    Legally, unit supervisors are required to hold a Senior Reactor Operator
    license issued by the federal Nuclear Regulatory Commission (NRC). Reactor
    operators, in contrast, hold only Reactor Operator licenses, while plant
    2 The AWS is a pre-planned facility-wide schedule, which outlines the work to be
    completed on any given day
    3
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    operators are unlicensed.      The distinction between the two licenses, as
    explained by federal regulation, is that senior reactor operators are licensed
    both “to manipulate the controls of a facility and to direct the licensed activities
    of licensed operators.” 
    10 C.F.R. § 55.4
     (emphasis added). Training for the
    senior license takes 18 months, and STP requires a minimum of three years’
    experience as a reactor operator for its senior reactor operators. The Decision
    and Direction of Election factually errs when it states that “Unit supervisors
    must have the same kind of license as a reactor operator and must complete
    one extra week of training than a reactor operator.”            This confuses the
    statutorily prescribed licensure schemes and conflates the significantly greater
    training and experience of a senior reactor operator with a one-week leadership
    program STP provides.
    As might be expected for a nuclear reactor plant, the work of the
    operations crews is highly regulated and overseen by the government.
    Accordingly, STP has developed manuals and written guidance that govern the
    vast majority of scenarios that unit supervisors may face when handling their
    responsibilities.   STP also invests heavily in training, employs a human
    performance coach, and has implemented a rigorous process of documentation
    and review when crews commit errors.
    Maintenance Supervisors
    The status of maintenance supervisors as potential union members was
    the subject of a second NLRB proceeding. Like the operations department, the
    maintenance division is also hierarchically structured.             There are six
    specialized maintenance groups under Division Manager Rudy Stastny’s
    control:   mechanical     maintenance,       electrical    maintenance,    facilities
    maintenance, integrated maintenance, instrument and control, and the
    metrology and radiology laboratory.          Each maintenance group’s manager
    4
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    reports to Stastny.        The parties stipulate that the group managers are
    statutory supervisors. Under the managers are maintenance supervisors.
    Thirty-six maintenance supervisors are divided among the maintenance
    groups. 3 Each maintenance supervisor is in charge of a crew of typically eight
    or more employees.         The crews are responsible for repairing, testing, and
    fabricating equipment and components necessary to operate the reactors.
    Unlike the maintenance supervisors, members of the crew perform hands-on
    work in the field or shops. The maintenance supervisors have their own offices,
    certify employees’ work hours, and routinely receive and approve leave
    requests in the first instance.
    Procedural History
    In February 2018, the Union filed a petition for an Armour-Globe election
    to determine whether unit supervisors should be added to the existing
    bargaining unit of nearly 500 company employees including the reactor
    operators and plant operators. In May, the Union separately petitioned for an
    Armour-Globe election as it sought to add the maintenance supervisors to the
    bargaining unit. STP opposed both petitions on the basis that unit supervisors
    and maintenance supervisors are statutory supervisors excluded from the
    Union by the NLRA.
    After holding hearings on each petition, the Regional Director for
    Region 16 issued Decisions and Directions of Election finding that the
    3   The breakdown of maintenance supervisors is:
    • 8 Mechanical Maintenance Supervisors;
    • 7 Electrical Maintenance Supervisors;
    • 10 Integrated Maintenance Team (“IMT”) Supervisors;
    • 6 Instrument and Control (“I&C”) Supervisors;
    • 4 Facilities Maintenance Supervisors; and
    • 1 Metrology Supervisor in the Metrology and Radiology Lab.
    5
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    Company failed to establish that either group of employees should be classified
    as supervisors. STP timely requested Board review of each decision, 4 but the
    Board declined. The Board’s denial of a request for review constitutes an
    affirmance of the Regional Director’s decision. Magnesium Casting Co. v.
    NLRB, 
    401 U.S. 137
    , 138 n.2 (1971). Both groups of employees voted to join
    the union.
    After the elections were certified, STP refused the Union’s requests for
    recognition and bargaining.            Region 16 initiated unfair labor practice
    complaints based on STP’s refusal to bargain with the Union. The General
    Counsel for Region 16 moved for summary judgment in both proceedings. The
    Board granted the motions without a hearing and upheld that STP violated
    
    29 U.S.C. § 158
    (a)(5) and (1). The Board’s Orders direct STP to recognize and
    bargain with the Union as the representative of unit supervisors and
    maintenance supervisors in the bargaining unit.
    STP now petitions this court for review of the NLRB decisions, and the
    Board cross-petitions for enforcement. Facing an identical legal issue in each
    case, we consolidated the appeals.
    STANDARDS OF REVIEW
    “Whether an employee is a supervisor is a question of fact.” Entergy Gulf
    States, Inc. v. NLRB, 
    253 F.3d 203
    , 208 (5th Cir. 2001). As the party asserting
    supervisory status, STP has the burden of proof. Entergy Mississippi, Inc. v.
    N.L.R.B., (Entergy II), 
    810 F.3d 287
    , 295 (5th Cir. 2015); see also NLRB v. Ky.
    River Cmty. Care, Inc., 
    532 U.S. 706
    , 711–12 (2001).
    4STP did not contend that the unit supervisors do not share a “community of interest”
    with employees in the existing bargaining unit and has thus waived that issue. 
    29 C.F.R. § 102.66
    (d).
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    Under 
    29 U.S.C. § 160
    (e), the NLRB’s findings of fact are “conclusive” if
    they are “supported by substantial evidence on the record considered as a
    whole.” “Substantial evidence is that which is relevant and sufficient for a
    reasonable mind to accept as adequate to support a conclusion. It is more than
    a mere scintilla, and less than a preponderance.” El Paso Elec. Co. v. NLRB,
    
    681 F.3d 651
    , 656 (5th Cir. 2012) (quoting Spellman v. Shalala, 
    1 F.3d 357
    ,
    360 (5th Cir. 1993)). “We may not reweigh the evidence, try the case de novo,
    or substitute our judgment for that of the Board, even if the evidence
    preponderates against the [Board’s] decision.” Creative Vision Res., L.L.C. v.
    NLRB, 
    882 F.3d 510
    , 515 (5th Cir. 2018) (internal quotation marks and
    citation omitted). We “defer to plausible inferences the Board draws from the
    evidence, even if we might reach a contrary result were we deciding the case
    de novo.” Alcoa Inc. v. NLRB, 
    849 F.3d 250
    , 255 (5th Cir. 2017) (cleaned up).
    The determinative rulings here are the Decisions and Direction of Election
    issued by the Regional Director, which the Board adopted without variance.
    In-N-Out Burger. Inc. v. NLRB, 
    894 F.3d 707
    , 714 (5th Cir. 2018).
    Nevertheless, “[o]ur deference . . . has limits.” Carey Salt Co. v. NLRB,
    
    736 F.3d 405
    , 410 (5th Cir. 2013); see also Creative Vision Res., 882 F.3d at 515
    (“[O]ur review is [not] pro forma (i.e., it is not merely a ‘rubber stamp’).”). We
    must “consider the whole record,” and “[t]he substantiality of evidence must
    take into account whatever in the record fairly detracts from its weight.”
    Universal Camera Corp. v. N.L.R.B., 
    340 U.S. 474
    , 488, 
    71 S. Ct. 456
    , 464–65
    (1951). Such consideration of the record “as a whole” is required by 
    29 U.S.C. § 160
    (e)–(f). “[A] decision by the Board that ‘ignores a portion of the record’
    cannot survive review under the ‘substantial evidence’ standard.” Carey Salt
    Co., 736 F.3d at 410 (quoting Lord & Taylor v. NLRB, 
    703 F.2d 163
    , 169 (5th
    Cir. 1983)). Accordingly, “we must consider the facts that militate or detract
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    from the NLRB’s decision as well as those that support it.”           Alcoa, Inc.,
    849 F.3d at 255; see also Entergy II, 810 F.3d at 296–98 (holding that the
    Board lacked substantial evidence because it refused to grapple with
    countervailing portions of the record).        These principles were recently
    reiterated, and a NLRB factual decision was overturned by this court as
    lacking substantial evidence. See DISH Network Corp. v. NLRB, 
    953 F.3d 370
    (5th Cir. 2020). The following analysis proceeds at some length to lay out the
    record showing why we conclude the Board’s factual findings were not
    supported by substantial evidence.
    DISCUSSION
    The NLRA enables employees to unionize unless excluded by
    Section 2(3), which covers “any individual employed as a supervisor,” 
    29 U.S.C. § 152
    (3). As a result, “the statutory definition of supervisor [is] essential in
    determining which employees are covered by the Act.” NLRB v. Health Care
    & Retirement Corp. of Am., 
    511 U.S. 571
    , 573 (1994). Section 2(11) of the
    NLRA defines a supervisor as:
    [A]ny individual having authority, in the interest of the employer,
    to hire, transfer, suspend, lay off, recall, promote, discharge,
    assign, reward, or discipline other employees, or responsibly to
    direct them, or to adjust their grievances, or effectively to
    recommend such action, if in connection with the foregoing the
    exercise of such authority is not of a merely routine or clerical
    nature, but requires the use of independent judgment.
    
    29 U.S.C. § 152
    (11).
    The Supreme Court holds that employees are statutory supervisors only
    if “(1) they have the authority to engage in a listed supervisory function,
    (2) their exercise of such authority is not merely of a routine or clerical nature,
    but requires the use of independent judgment, and (3) their authority is held
    8
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    in the interest of the employer.” 5 Kentucky River, 
    532 U.S. at 713
     (internal
    quotation marks and citation omitted); accord In re Oakwood Healthcare, Inc.,
    
    348 NLRB 686
    , 687 (2006). It is also settled that supervisory status inheres
    disjunctively in the statutory list, such that a person who exercises any one of
    the listed duties is a supervisor. See, e.g., NLRB v. KDFW-TV, Inc., 
    790 F.2d 1273
    , 1276 (5th Cir. 1986). Moreover, the possession of authority to engage in
    any of these functions—even if this authority has not yet been exercised—is
    what determines whether an individual is a supervisor. In re Wal-Mart Stores,
    Inc., 
    340 NLRB 220
    , 223 (2003).
    As the Court’s test demonstrates, not only must a supervisor have
    authority to perform one or more of the twelve listed functions, but she must
    exercise that authority with independent judgment. Oakwood, 348 NLRB at
    692–93. Consistent with Kentucky River, the NLRB held in Oakwood that “a
    judgment is not independent if it is dictated or controlled by detailed
    instructions;” nevertheless, “the mere existence of company policies does not
    eliminate independent judgment from decision-making if the policies allow for
    discretionary choices.” 
    Id. at 693
    ; see also Kentucky River, 
    532 U.S. at
    712–
    718. For example, a supervisor who determines which employee should do a
    particular job exercises independent judgment if that determination involves
    “a personal judgment based on personal experience, training, and ability.”
    Oakwood, 348 NLRB at 693. But making the only obvious choice or assigning
    work solely to equalize workloads is “routine or clerical in nature and does not
    implicate independent judgment.”            
    Id.
       Yet again, even the discretion to
    5 Neither party argues nor did the Board hold that unit supervisors do not act in the
    interest of the employer. Therefore, the test’s third element is satisfied.
    9
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    determine whether certain situations exist that would trigger pre-established
    procedures can “involve the exercise of independent judgment.” 
    Id.
    STP asserts that both groups of putative supervisors possess indicia of
    supervisory status. 6 Unit supervisors, it contends, are allowed to assign work;
    responsibly direct work; and discipline or reward their directly assigned
    employees. Maintenance supervisors, according to STP, perform numerous
    listed functions: they assign tasks, times and location; responsibly direct work;
    hire or recommend hiring; reward or discipline directly managed employees;
    and adjust grievances. Because STP was required to prove only that each
    group exercise one of the statutory criteria necessary to qualify as a
    “supervisor,” the following analysis bears on the critical factor for each group.
    As a result, we conclude that the Board lacked substantial evidence to find that
    unit supervisors do not “responsibly direct” work and maintenance supervisors
    do not “assign” work.
    A. Unit Supervisors
    The Board’s holding that unit supervisors do not “responsibly direct
    work” suffers from notable errors and deficiencies in reading the record. 7
    6  In fact, it is undisputed that both groups possess superficial indicia of supervisory
    status: unit supervisors are considered “supervisory” by those under their charge and have
    considerable additional qualifications; maintenance supervisors have individual offices,
    spend only a portion of their time out and about the plant, and wear different attire; both
    groups are paid somewhat more than those they oversee. In this circuit, the existence of
    secondary indicia of supervisor status can reinforce the company’s argument. See Poly-Am.,
    Inc. v. N.L.R.B., 
    260 F.3d 465
    , 479 (5th Cir. 2001) (“[S]upervisory status may also be found
    on the basis of various ‘secondary indicia’ of such authority.”). Nevertheless, we find it
    unnecessary to weigh these secondary indicia because the unit supervisors and maintenance
    supervisors each clearly exercise at least one of the statutorily enumerated functions.
    .
    7 The Board’s conclusion conflicts with Maine Yankee Atomic, Etc. v. NLRB, 
    624 F.2d 347
     (1st Cir. 1980), which held that a nuclear plant’s “shift operating supervisors,” a group
    functionally identical to STP’s unit supervisors, were statutory supervisors. Because
    applicable law has evolved in ensuing decades, this holding cannot be determinative. But we
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    Despite the deferential standard afforded the Board’s decisions, “we are free to
    disregard the agency’s findings when it ignores relevant evidence without
    explaining and justifying its decision to do so.” NLRB v. E-Sys., Inc., Garland
    Div., 
    103 F.3d 435
    , 439 (5th Cir. 1997) (holding the ALJ’s decision was not
    supported by substantial evidence because the record contained unaddressed,
    contradictory evidence despite the ALJ’s characterization of certain claims as
    “uncontradicted”). Further, we must review the Board’s decision “on the record
    considered as a whole,” 
    29 U.S.C. § 160
    (e)–(f), and the Board’s failure “to
    grapple with countervailing portions of the record” can support a conclusion
    that the Board’s decision is unsupported by substantial evidence.                      Dish
    Network, 953 F.3d at 377.
    A supervisor who “responsibly directs” others must have “the authority
    to direct the subordinate’s work and take corrective action when necessary,
    and the supervisor could be held liable for the subordinate’s performance of his
    job.” Entergy II, 810 F.3d at 295, citing Oakwood, 348 NLRB at 692. Thus,
    STP must show that (1) “the employer delegated to the putative supervisor the
    authority to direct the work,” (2) the employer also delegated “the authority to
    take corrective action, if necessary,” and (3) “there is a prospect of adverse
    consequences for the putative supervisor if he/she does not take these steps.”
    Oakwood, 348 NLRB at 692.               “Direction” encompasses both monitoring
    employee performance to make certain that tasks are performed correctly and
    making discrete assignments of specific tasks. In Re Beverly Enterprises-
    Minnesota, Inc., (Golden Crest Healthcare Center), 
    348 NLRB 727
    , 730 (2006).
    must agree with our sister circuit’s conclusion, following a lengthy analysis of the shift
    operating supervisors’ (“SOS”) comparable duties, that “[t]he responsibilities of the SOS are
    too important, his duties too complex, and his authority over [other control room personnel]
    too clearcut to admit of another result.” 
    Id. at 366
    .
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    Making discrete assignments includes deciding what job will be performed
    next or who shall do it, provided that such direction is both responsible and
    carried out with independent judgment. Oakwood, 348 NLRB at 694.
    The Board held that unit supervisors meet none of the three elements.
    Our independent review of the whole record reveals that substantial evidence,
    largely ignored by the Board, contradicts this conclusion.
    To begin, the Board inexplicably denigrated the role of unit supervisors
    by misstating their qualifications and failing to note the special role accorded
    them by federal regulations. As noted earlier, unit supervisors oversee reactor
    and plant operators because they must possess a Senior Reactor Operator
    license, which requires 18 months training, and STP requires them to take
    additional training and have at least three years’ experience at the reactor
    operator level. Not only did the Decision and Direction of Election err in
    describing unit supervisors’ qualifications, but it neglected to consider that by
    virtue of their superior license, unit supervisors are equipped both “to
    manipulate the controls of a facility and to direct the licensed activities of
    licensed operators.” 
    10 C.F.R. § 55.4
    . As federal regulations explain,
    The staffing rule requires the continuous presence of a senior
    operator in the control room to ensure the following:
    a. An individual is available who can provide the oversight
    function of the supervisor and improve the probability of correctly
    detecting abnormal events early enough to mitigate potential
    adverse consequences.
    b. The senior operator in the control room is aware of plant
    conditions before, and resulting from, an abnormal event. This
    helps ensure that the extra experience, training, and knowledge of
    the senior operator is available to aid in promptly mitigating the
    event.
    c. The operator at the controls can concentrate on
    performing the immediate actions necessary to mitigate the event
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    rather than having to brief the senior operator about the event if
    the senior operator was absent from the control room when the
    event occurred.” 8
    Ultimately, all this means that STP’s unit supervisors have the authority to
    shut down the reactor in the event of an emergency based on their trained,
    independent judgment. It is peculiar that a senior reactor operator, despite
    possessing considerable additional qualifications and exercising the serious
    oversight responsibility accorded by one federal agency, should be deemed by
    another federal agency not to be a statutory supervisor of the reactor operators
    and plant operators whose activity he must oversee.
    Numerous employees, moreover, testified that unit supervisors use their
    own judgment, experience, and training to determine the order of tasks,
    delegate those tasks to employees, and respond to situations that arise in the
    facility. Bill Jefferson, the Operations Director over the unit supervisors,
    testified that “[t]he Unit Supervisor is the point person that provides approval
    of work that occurs in the power plant . . . . [T]he Unit Supervisor makes that
    decision as to whether [operators] can perform their job or not based on plant
    conditions and based on other activities that are going on at the time.” Unit
    supervisor Mark Hamilton, 9 when asked if he relied on preestablished
    procedures    to   make    decisions,   explained,    “[O]bviously    we   do   have
    procedures . . . my training is also involved.          My experience, my own
    knowledge, all that goes into my decision-making process.” Hamilton also
    8  U.S. Nuclear Regulatory Comm’n., Office of Nuclear Regulatory Research,
    Regulatory Guide 1.114 Rev. 3, “Guidance to Operators at the Controls and to Senior
    Operators in the Control Room of a Nuclear Power Plant” at 3 (October 2008).
    9 At the time of his testimony, Hamilton was a Shift Manager Up Release, but his
    testimony concerned his experiences as a unit supervisor.
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    spoke of assessing the “capabilities” and “stress levels” of the reactor operators
    under him when assigning work. Another unit supervisor, Jeremy Tillman,
    testified that his personal judgment played a role in evaluating plant
    conditions.      Additionally, Hamilton and Tillman explained that unit
    supervisors delegate specific tasks from the AWS to particular employees and
    reassign, reorder, or delay work as necessary. Apparently in an effort to
    discount this evidence, which it otherwise ignored, the Board remarked only
    that “the role of the unit supervisor is procedure driven.” There are procedures
    and then there are procedures. Paraphrasing Oakwood, the unit supervisor’s
    assignment of tasks in safely operating and maintaining the controls of the
    nuclear reactor manifests his “authority to direct the work;” the existence of
    procedures for myriad devices, monitors and functions in the nuclear control
    room does not eradicate the discretionary choices the record shows unit
    supervisors must make. Substantial evidence does not support the Board’s
    contrary conclusion. 10
    Next, the Board acknowledged that when an employee makes a
    mistake—called a “human performance event”—the unit supervisor must
    remove that employee from the task, but nevertheless found that unit
    supervisors do not exercise independent judgment when taking corrective
    action. 11 Substantial evidence does not support this conclusion. The Board
    completely ignored other corrective actions that unit supervisors take, such as
    10 As indicated in the discussion of the maintenance supervisors, matching employees’
    skills to discrete tasks indicates the exercise of independent judgment; and the testimony of
    the Operations Director shows that unit supervisors independently determine what work is
    accomplished. See Oakwood, 348 NLRB at 689.
    11The Decision and Direction of Election appears to confuse the meaning of “corrective
    action” with the ability to discipline employees.
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    counseling employees on their mistakes, giving employees an “oral reminder”
    if the mistakes are pervasive, identifying and writing up the “lessons learned”
    for distribution to other crew members, and taking corrective action at the
    plant to rectify the mistake.       While procedures may outline a menu of
    corrective actions open to unit supervisors, the unit supervisors decide which
    option or options to pursue.
    In the context of highly regulated industries, such as medical services or
    nuclear power generation, written protocols are nearly ubiquitous. But “the
    mere existence of company policies does not eliminate independent judgment
    from decision-making if the policies allow for discretionary choices.” Oakwood,
    348 NLRB at 693; see also NLRB v. Quinnipiac College, 
    256 F.3d 68
    , 78 (2d
    Cir. 2001) (collecting cases holding that the mere existence of written policy
    does not preclude finding that supervisors exercise independent judgment).
    Instead, we inquire whether unit supervisors’ actions are “merely routine or
    clerical.” 
    Id.
     They are not. In Oakwood the Board explained that even “the
    discretion to determine when an emergency exists . . . would involve the
    exercise of independent judgment.” 
    Id.
     at 693–94. Unit supervisors have that
    discretion and more. From the testimony discussed above, unit supervisors
    must assign tasks from the AWS, prioritize work, judge whether an error has
    been made, decide how to correct the error, determine what lessons should be
    drawn from the mistake, decide whether to discipline the offending employee,
    judge whether an emergency exists, and even evaluate whether an emergency
    is severe enough to justify shutting down the reactor. These judgments are not
    only governed by complex procedures, but they involve significant discretion
    15
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    on the part of the unit supervisors. 12 As the unit supervisors testified, they
    make these determinations “based on personal experience, training, and
    ability.” Id. at 693.
    Finally, the Board’s conclusion that unit supervisors are not held
    accountable for the actions of their subordinates is not supported by
    substantial evidence. When determining whether putative supervisors are
    accountable, we look for specific evidence of actual or possible adverse
    consequences the supervisors may face. In re I.H.S. Acquisition No. 114, Inc.
    d/b/a Lynwood Manor, 
    350 N.L.R.B. 489
    , 490–91 (2007) (employer had not
    shown that LPN nurses were held accountable for the actions of their
    subordinates). STP offers an Incentive Compensation Program (ICP) that
    provides a bonus to unit supervisors based on their performance and the
    performance of their crew. The Operations Director testified that “[i]f [a unit
    supervisor] had enough events or an event that is significant enough that you
    get a written warning, then your ICP is impacted.” In fact, a unit supervisor
    can lose some or all of a bonus because of a written reminder, and Jefferson
    discussed a chart indicating that the bonuses of some unit supervisors had
    been adjusted down because they were “involved in errors or events.” Jefferson
    explained that the amount of the bonus is affected by “[the unit supervisors’]
    individual performance and the performance of their subordinates.” STP also
    points to record evidence establishing that unit supervisors are required to
    correct their subordinates. Unit supervisors can “veto” decisions of reactor
    operators, they must write “human performance condition reports,” and they
    12  Commenting on an incident, Operations Director Jefferson testified that the unit
    supervisor conducted “a prompt investigation,” “created Lessons Learned,” “removed the
    qualifications of the individual [who made the mistake],” and “took independent action and
    restored a system back to service.”
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    must detect “abnormal events early enough to mitigate potential adverse
    consequences.” Thus, unlike the nurses in I.H.S. Acquisition, unit supervisors
    are responsible for the actions of their subordinates and can suffer
    repercussions for their own performance or the performance of their crews.
    The Decision and Direction of Election omitted all of this evidence.
    Instead, the Board made two assertions: “there is no evidence regarding what
    percentage the incentive compensation plan has on overall wages,” and there
    is insufficient evidence “whether unit employees are also impacted by crew
    performance.” These statements are flatly contradicted by the record. The
    Operations Director testified that unit supervisors could receive up to 15% of
    their salary as a bonus from the ICP. He further explained that the amount of
    the unit supervisor’s bonus was a function of both “their individual
    performance and the performance of their subordinates.”
    After considering the record as a whole, we are convinced that the
    Board’s decision that unit supervisors do not responsibly direct work is
    unsupported by substantial evidence.        Because the unit supervisors are
    statutory supervisors, STP did not violate the NLRA by refusing to bargain.
    B. Maintenance Supervisors
    The Regional Director’s decision, affirmed by the Board, found that STP
    did not meet its burden to prove that maintenance supervisors “assign” work
    using “independent judgment.” The administrative decision construed the
    term “assign” by reference to the Board’s Oakwood decision. There, the Board
    interpreted “assign” to mean “the act of designating an employee to a place
    (such as a location, department, or wing), appointing an employee to a time
    (such as a shift or overtime period), or giving significant overall duties, i.e.,
    tasks, to an employee.”      Entergy II, 810 F.3d at 296 (citing Oakwood,
    348 NLRB at 689). Generally, “the decision or effective recommendation to
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    affect place, time or overall tasks—can be a supervisory function.”          In re
    Oakwood, 348 NLRB at 689. The Board also described its holding more
    particularly:
    [t]he assignment of an employee to a certain department (e.g.,
    housewares) or to a certain shift (e.g., night) or to certain
    significant overall tasks (e.g., restocking shelves) would generally
    qualify as ‘assign’ within our construction. However, choosing the
    order in which the employee will perform discrete tasks within
    those assignments (e.g., restocking toasters before coffee makers)
    would not be indicative of exercising authority to ‘assign.’
    Id. As applied to regular (not occasional) charge nurses in a hospital, the Board
    affirmed their position as supervisory if the nurses “assign” certain nurses
    under their direction to work with certain patients during a shift.
    Oakwood interpreted the “independent judgment” aspect of supervisory
    status to mean that “a judgment is not independent if it is dictated or controlled
    by detailed instructions,” but “the mere existence of company policies does not
    eliminate independent judgment from decision-making if the policies allow for
    discretionary choices.” Id. at 693. The Board explained its interpretation with
    examples drawn from the status of charge nurses at a hospital. One of the
    examples was this: “if the registered nurse weighs the individualized condition
    and needs of a patient against the skills or special training of available nursing
    personnel, the nurse’s assignment involves the exercise of independent
    judgment.” Id.
    In support of its finding that maintenance supervisors do not “assign”
    employees to places, times, or overall tasks, the Board explained that
    maintenance supervisors generally assign employees based on the work set out
    in STP’s Authorized Work Schedule (AWS).            The AWS comprehensively
    describes, in detail and hour-by-hour, the work to be performed by every crew
    on every shift. A host of planners prepares the AWS through an ongoing 14-
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    week planning process, and the Regional Director found that maintenance
    supervisors play “no role in creating” the AWS.           Because maintenance
    supervisors generally assign work from the AWS, the Board concluded that
    maintenance supervisors fulfill a purely ministerial role in implementing
    already-established assignments. The Board also argues that the assignments
    handed out by maintenance supervisors are merely discrete tasks, not the more
    general designations of time/place/overall jobs that characterize statutory
    “assignments.” See Mars Home for Youth v. NLRB, 
    666 F.3d 850
    , 855 (3d Cir.
    2011). The Board asserted that because maintenance supervisors “follow pre-
    planned procedures,” their occasional delegation of tasks to specific employees
    based on experience or certifications is not an exercise of “independent
    judgment.”
    The Board’s findings, however, are not supported by substantial
    evidence because it ignored significant portions of the record showing that
    maintenance supervisors indeed assign work using independent judgment. In
    Lord & Taylor v. NLRB, we held that an ALJ decision that ignored
    management testimony as well as all testimony from the petitioner that was
    damaging to her case is not supported by substantial evidence. 
    703 F.2d 163
    ,
    169 (5th Cir. 1983).   Similarly, in Entergy II, “we held the Board lacked
    substantial evidence merely because it failed to grapple with countervailing
    portions of the record,” thereby fulfilling our own obligation to “review the
    Board’s decisions ‘on the record considered as a whole.’”         Dish Network,
    953 F.3d at 377 (discussing Entergy II, 810 F.3d at 292 (quoting 
    29 U.S.C. § 160
    (e)–(f)).
    So here, the Board failed to discuss or at best perfunctorily mentioned at
    least four discrete tasks that maintenance supervisors perform, which
    illustrate their authority to “assign” work.     First, contrary to the Board’s
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    finding, the record reveals that maintenance supervisors have significant
    input in the creation of the AWS.                The company’s work management
    scheduling rules are the basis for the 14-week AWS. Six weeks before work is
    to be performed, the list of needed activities is distributed to maintenance
    supervisors, who “coordinate the resolution of walkdown exceptions and
    update the walkdown status in the ‘WMS’.” What this means in practice was
    elaborated on by witnesses as a significant role in the formation of the final
    schedule. Jim Bob Presswood, an electrical maintenance supervisor, testified
    that he “would make final adjustments” and sometimes get “job[s] reassigned
    to a different crew.” Presswood is currently the shop scheduler—a position
    that rotates among the electrical maintenance supervisors—whose function is
    to help create the AWS from inception to implementation. 13 Brent Taylor, a
    mechanical maintenance supervisor, testified that he could “assign work that
    is not on the AWS” and did so “weekly.” Taylor also reviews the AWS during
    its creation. John Griffon, the metrology supervisor, explained that he does
    not work off of the AWS and that he autonomously sets the schedule for the
    employees he supervises. David Thorton, a team manager who oversees the
    maintenance supervisors, testified that the maintenance supervisors are
    involved in the creation of the AWS, “own their schedule,” get to “approve”
    things “put on their schedule[s],” and that they are authorized to remove tasks
    from the schedule. Turning a blind eye to this compelling testimony, the Board
    13 The Board’s factual findings regarding Presswood are especially erroneous in that
    the Board misstates his role as shop scheduler, omits that Presswood assigns employees to
    tasks partially based upon an assessment of their individual skill, and ignores Presswood’s
    participation in the creation of the AWS.
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    concluded that maintenance supervisors have “no role in creating” the AWS.14
    We cannot agree that substantial evidence supports this finding.
    Second, maintenance supervisors regularly reassign employees to other
    crews on a temporary basis without managerial oversight. Presswood testified
    that he would sometimes “borrow somebody from another crew or get the job
    reassigned to a different crew.” Taylor stated that he would sometimes swap
    an employee “from the Machine Shop into . . . Mechanical Maintenance
    Diesels.”     Paul Horning, a maintenance supervisor, testified that he
    “frequently . . . borrow[s] crew members” without getting approval from a
    superior. Roger Wilkinson, an electrical maintenance supervisor, explained
    that he would “on occasion . . . borrow or swap . . . employees.” Team Manager
    Thorton stated that maintenance supervisors do not need his authorization to
    make a swap. Many of these exchanges involve significant changes in duties
    and responsibilities for the traded employee. Such assignments designate
    employees to a “department,” delegate “significant overall duties,” and have “a
    material effect on the employees’ terms and conditions of employment.”
    Oakwood, 348 NLRB at 698, 695. Clearly this authority goes well beyond the
    mere “ad hoc instruction” and perfunctory prioritization that the Board
    acknowledged the maintenance supervisors possessed. Yet in the face of this
    testimony, and without even mentioning it, the Board found that
    “[m]aintenance supervisors do not designate or deploy employees to specific
    areas.” Substantial evidence does not support this conclusion.
    14 The Board also argues that some maintenance supervisors simply assign work from
    the AWS. While the record provides support for this point, the relevant inquiry is whether
    the maintenance supervisors have the authority to influence the creation of the AWS or
    assign work not included in the AWS. See Wal-Mart Stores, 340 NLRB at 223. Evidence that
    some supervisors do not exercise their authority does not discredit STP’s argument that the
    supervisors have that authority, as proven by those choosing to wield it.
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    Third, maintenance supervisors delegate tasks to their crews based on
    their assessment of individual crew members’ skills and certifications.
    Virtually every maintenance supervisor testified to this fact.              Assessing
    employees’ skills is not a statutory element of independent judgment, but such
    evaluation commonly supports a finding that assignments are made using
    independent judgment. See, e.g., Oakwood, 348 NLRB at 689 (holding that
    “matching a patient’s needs to the skills and special training of a particular
    nurse is among those factors critical to the employer’s ability to successfully
    deliver health care services”); Cooper/T. Smith, Inc. v. NLRB, 
    177 F.3d 1259
    ,
    1265 (11th Cir. 1999) (finding no assignment authority because employer failed
    to show docking pilots made assignments based on the skills and experiences
    of the putative subordinates) (citing NLRB v. KDFW-TV, Inc., 
    790 F.2d 1273
    ,
    1279 (5th Cir. 1986)).      While the Board acknowledged that “maintenance
    supervisors may sometimes delegate work based on the experience level or
    certifications of the employee,” it denied that maintenance supervisors use
    “independent judgment” and asserted that such assignments follow “pre-
    planned procedures.”
    Other than the fact that certain certifications are required for certain
    jobs, 15 no evidence in the record supports the Board’s claim that maintenance
    supervisors merely follow pre-planned procedures when delegating tasks. To
    the contrary, Wilkinson, a Union witness, explained, “I have to know the
    individuals—if I have more than one individual with the same [certification], I
    have to know who has the experience to be most successful at the job. I make
    15 Even when such certifications are required, the AWS does not assign particular
    employees to particular tasks, leaving the delegation of assignments to maintenance
    supervisors.
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    that determination.” Horning testified that he tries to pair workers with
    complementary skillsets together when making his assignments.           Thorton
    testified that maintenance supervisors “run their crews” and use their
    judgment to assign work based on employees’ experience levels without
    supervision. Additionally, as previously discussed, the record establishes that
    the practice of borrowing employees from other crews is frequently done on the
    basis of the exchanged individual’s certifications and skills.         In short,
    maintenance supervisors exercise independent judgment when delegating
    tasks.
    Fourth, maintenance supervisors can assign limited amounts of
    overtime. The Decision and Direction of Election erroneously asserts that
    there is “no evidence supervisors may require an employee to work overtime.”
    Thorton, however,      testified that maintenance supervisors could keep
    employees beyond their normal hours without his permission. 16           Griffon
    explained that he decides whether his employees work overtime. Presswood
    stated that he would authorize overtime without a superior’s approval unless
    “it is going into the weekend.” Moreover, most supervisors testified that they
    could authorize vacation and sick leave. See Monotech of Mississippi v. NLRB,
    
    876 F.2d 514
    , 517 (5th Cir. 1989) (finding a supervisor excluded from the
    bargaining unit based on only two supervisory factors, one of which is authority
    to grant partial days off). As Oakwood held, “appointing an employee to a time
    (such as a shift or overtime period)” qualifies as assignment.        Oakwood,
    348 NLRB at 689 (emphasis added).
    Thorton did state that his permission would be necessary for maintenance
    16
    supervisors to require overtime on a weekend.
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    Because the Board’s decision incorporated serious factual errors and
    ignored substantial parts of the record, its findings are not supported by
    substantial evidence in the record. See Dish Network, 953 F.3d at 377 (the
    Board lacked substantial evidence because “it failed to grapple with
    countervailing portions of the record”).      The Board’s decision is also
    inconsistent with Oakwood and with its most recent decision in Entergy
    Mississippi. Of course, every supervisory status case must be tested according
    to its facts, and lessons may only be cautiously drawn from other case law.
    Nevertheless, an analogy with Oakwood seems apparent. Charge nurses at a
    hospital, the Board understood, take orders from multiple management
    representatives and medical professionals.      In the tasks they perform,
    described as assigning particular shift nurses to particular patients according
    to their knowledge of the nurses’ experience and skills, the Board concluded
    charge nurses acted as statutory supervisors. To perform STP’s business of
    operating and maintaining two nuclear reactors, situated on a multi-acre
    complex of buildings, requires massive and highly specialized coordination
    among various departments, each of whose decisions translates down to the
    maintenance crews who do the work ordered by their respective managers.
    Maintenance supervisors daily weigh the infinite variety of the work, the
    constant intervention of additional tasks, and the need for particular
    certifications and mixes of skilled craftsmen to keep the reactors going. In
    sum, the maintenance supervisors’ crews are very much like “nurses” under
    their charge and the plant’s facilities and equipment “patients” under their
    care. From a statutory standpoint, they are readily comparable to the charge
    nurses in Oakwood.
    Similarly, the most recent Entergy Mississippi decision recognized that
    the Oakwood standard had been met, and power plant dispatchers are
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    supervisors, because they assign specific crews to address power outages at
    specific places and prioritize the handling of multiple outages, all using
    independent judgment. Entergy Mississippi, Inc., 
    367 NLRB No. 109
    , *4–5
    (Mar. 21, 2019). Although the goal of STP is to avoid crisis situations that
    would require such on-the-spot decisionmaking, the record here demonstrates
    that maintenance supervisors’ duties and responsibilities are far more complex
    than making automaton-like assignments from a fully predictable, dictated
    work schedule. Maintenance supervisors are not ordering the employees under
    their direction to “restock toasters before coffee makers.” Oakwood, 348 NLRB
    at 689.
    We therefore reverse, for lack of substantial evidence, the Board’s
    conclusion that maintenance supervisors do not “assign” work using
    “independent judgment.” As supervisors, they were not within the bargaining
    unit. STP did not violate the NLRA by refusing to bargain.
    CONCLUSION
    For these reasons, STP’s unit supervisors and maintenance supervisors
    are statutory supervisors under 
    29 U.S.C. § 152
    (11). Accordingly, STP did not
    violate the NLRA by refusing to bargain with the Union. We REVERSE the
    NLRB’s bargaining order and DENY enforcement.
    25