Reed v. Nacogdoches County ( 2023 )


Menu:
  • Case: 22-40126         Document: 00516756977             Page: 1      Date Filed: 05/19/2023
    United States Court of Appeals
    for the Fifth Circuit
    United States Court of Appeals
    Fifth Circuit
    ____________                                      FILED
    May 19, 2023
    No. 22-40126                                   Lyle W. Cayce
    ____________                                         Clerk
    Deonte Reed,
    Plaintiff—Appellant,
    versus
    Nacogdoches County; Jennifer Riddley; Kimberly
    Fuentes; Jason Bridges,
    Defendants—Appellees.
    ______________________________
    Appeal from the United States District Court
    for the Eastern District of Texas
    USDC No. 9:19-CV-86
    ______________________________
    Before Higginbotham, Jones, and Oldham, Circuit Judges.
    Per Curiam: *
    Deonte Reed, a pretrial detainee, sued Nacogdoches County and
    several employees of its jail for allegedly violating his constitutional rights.
    The district court granted summary judgment to the defendants. We affirm.
    _____________________
    *
    This opinion is not designated for publication. See 5th Cir. R. 47.5.
    Case: 22-40126      Document: 00516756977           Page: 2    Date Filed: 05/19/2023
    No. 22-40126
    I.
    At the summary judgment stage, we draw all reasonable inferences in
    Reed’s favor and view the facts in the light most favorable to him. See
    Matsushita Elec. Indus. Co. v. Zenith Radio, 
    475 U.S. 574
    , 587 (1986).
    On June 8, 2017, Kimberly Fuentes was the lone control room
    operator at the Nacogdoches County Jail charged with responding to the
    emergency intercom system. That intercom system allowed pretrial
    detainees to page the control room and alert the jail staff to problems or
    emergencies.
    At 12:42:28 p.m., Reed had a seizure and fell out of bed. Almost a
    minute later, at 12:43:18 p.m., the emergency intercom rang in the control
    room. When the emergency intercom rang, Fuentes was making a personal
    phone call to pay her brother’s electric bill. Over the next three minutes, the
    emergency intercom rang six more times. Fuentes answered some of the
    intercoms and ignored others. At 12:45:44 p.m., Fuentes put her personal call
    on hold, answered the intercom, said “state your emergency,” listened for
    four seconds, then said “they’re working on it—they’ll be down in a
    minute.” Fuentes ended her personal call at 12:46:30 p.m., just over three
    minutes after the emergency intercom first rang. Six seconds after Fuentes
    hung up the phone, at 12:46:36 p.m., Officers Jeremy Fountain, Brandy
    Mobley, and Chad Hooper arrived at Reed’s dorm. The total elapsed time
    from the first intercom call to the arrival of the officers was three minutes and
    eighteen seconds.
    Meanwhile, Nurse Jennifer Riddley was in the control room with
    Fuentes. When Riddley overheard Fuentes’s radio message, she asked what
    was happening, and Fuentes told her that an inmate was having a seizure.
    Riddley left the control room and walked towards the dorm where Reed was
    housed.
    2
    Case: 22-40126     Document: 00516756977           Page: 3   Date Filed: 05/19/2023
    No. 22-40126
    While Riddley was heading to the dorm, Officer Fountain was
    assessing Reed; he checked for a pulse but couldn’t find one and observed no
    signs of breathing. Neither Officer Fountain nor Officer Mobley was trained
    in CPR, so neither attempted to resuscitate Reed. Riddley arrived at the dorm
    at 12:48:03 p.m., forty seconds after she had exited the control room.
    Nurse Riddley assessed Reed and found that he had a “faint” pulse
    and was “gasping for air.” She then determined that she needed a CPR mask,
    automated external defibrillator, blood pressure cuff, and pulse oximeter to
    properly treat him. She left the dorm at 12:49:40 p.m.—ninety-seven seconds
    after arriving—and headed to the jail’s medical room to get the supplies. She
    didn’t tell the officers what to do while she was gone.
    When she arrived at the medical area, she told Nurse Sherry Moton
    that she needed a pulse oximeter and someone provided one. When Moton
    heard that Reed didn’t have a pulse and wasn’t breathing, she got up and
    accompanied Riddley back down the hallway. At 12:51:40 p.m., exactly two
    minutes after she had left the dorm, Riddley reentered with Moton.
    When the nurses entered the dorm, they assessed Reed to ensure that
    it was safe to begin CPR. Approximately three minutes after reentering the
    dorm, at 12:54:54 p.m., Officer Mitchell Ray (who had recently arrived)
    began chest compressions while Moton performed rescue breaths.
    At 12:59:15, the paramedics arrived. The paramedics used their own
    AED to shock Reed and took over chest compressions. The paramedics
    wheeled Reed out of the dorm at 1:03:45 p.m. At the hospital, the doctors
    diagnosed Reed with an anoxic brain injury, but he survived.
    Sheriff Jason Bridges was not present at the jail during the June 8
    incident and had no personal involvement in the event. After reviewing the
    reports, Sheriff Bridges disciplined both Fuentes and Riddley. He accepted
    Fuentes’s resignation because she violated jail policy by handling personal
    3
    Case: 22-40126      Document: 00516756977           Page: 4    Date Filed: 05/19/2023
    No. 22-40126
    business while on duty. He did the same for Riddley because he disapproved
    of her leaving a patient to retrieve medical equipment. Separately, the Texas
    Board of Nursing suspended Riddley for two years because it found that her
    delay in medical intervention likely injured Reed. Riddley admitted that, in
    retrospect, she should have started CPR earlier. She stated that it was
    something she “probably should” have done but “in the heat of the moment
    [she] just didn’t.”
    Reed sued Fuentes, Riddley, Sheriff Bridges, and the County under
    
    42 U.S.C. § 1983
    . He claimed the defendants violated his Fourteenth
    Amendment rights when they allegedly denied him access to medical
    attention. He also claimed the County violated the Americans with
    Disabilities Act (“ADA”) and the Rehabilitation Act (“RA”). The trial
    court granted summary judgment to the defendants and entered final
    judgment against Reed. Reed timely appealed.
    II.
    We review the trial court’s grant of summary judgment de novo. Ford
    Motor Co. v. Tex. Dep’t of Transp., 
    264 F.3d 493
    , 498 (5th Cir. 2001); see Fed.
    R. Civ. P. 56. “Only disputes over facts that might affect the outcome of
    the suit under the governing laws will properly preclude the entry of
    summary judgment.” Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 248
    (1986). “If the record, taken as a whole, could not lead a rational trier of fact
    to find for the non-moving party, then there is no genuine issue for trial.”
    Hernandez v. Yellow Transp., Inc., 
    670 F.3d 644
    , 650 (5th Cir. 2012)
    (quotation omitted). We may affirm on any ground supported by the record.
    In re S. Recycling, LLC, 
    982 F.3d 374
    , 382 (5th Cir. 2020).
    Because the individual defendants asserted qualified immunity, Reed
    bears the burden of overcoming the affirmative defense. Cass v. City of
    Abilene, 
    814 F.3d 721
    , 728 (5th Cir. 2016). To do so, Reed must prove
    4
    Case: 22-40126      Document: 00516756977            Page: 5    Date Filed: 05/19/2023
    No. 22-40126
    “(1) that the official[s] violated a statutory or constitutional right, and
    (2) that the right was ‘clearly established’ at the time of the challenged
    conduct.” Ashcroft v. al-Kidd, 
    563 U.S. 731
    , 735 (2011) (quoting Harlow v.
    Fitzgerald, 
    457 U.S. 800
    , 818 (1982)). We may address the two prongs in any
    order. Pearson v. Callahan, 
    555 U.S. 223
    , 236 (2009).
    III.
    We hold that (A) Fuentes, (B) Riddley, and (C) Sheriff Bridges are
    entitled to qualified immunity on Reed’s Fourteenth Amendment claims.
    A.
    Reed’s only claim against Fuentes is a Fourteenth Amendment
    deliberate indifference claim. 1 To prove a Fourteenth Amendment deliberate
    indifference claim, a detainee must prove the jail official (1) was “aware of
    facts from which the inference could be drawn that a substantial risk of
    serious harm exists,” (2) that she “actually drew the inference,” and (3) that
    she “disregarded that risk.” Baldwin v. Dorsey, 
    964 F.3d 320
    , 326 (5th Cir.
    2020) (quotation omitted). That means the detainee must show the jailer was
    aware of a “substantial risk of serious harm” to him and that she nevertheless
    “refused to treat him, ignored his complaints, intentionally treated him
    incorrectly, or engaged in any similar conduct that would clearly evince a
    wanton disregard for any serious medical needs.” Davis v. Lumpkin, 
    35 F.4th 958
    , 963 (5th Cir. 2022) (quoting Johnson v. Treen, 
    759 F.2d 1236
    , 1238 (5th
    Cir. 1985)). Actions by officials that are merely “inept, erroneous,
    ineffective, or negligent do not amount to deliberate indifference.” Alderson
    _____________________
    1
    We have held that a pretrial detainee’s Fourteenth Amendment claims are
    governed by the same legal standards the Supreme Court uses for a prisoner’s Eighth
    Amendment claims. See Baughman v. Hickman, 
    935 F.3d 302
    , 306 (5th Cir. 2019).
    5
    Case: 22-40126        Document: 00516756977              Page: 6      Date Filed: 05/19/2023
    No. 22-40126
    v. Concordia Par. Corr. Facility, 
    848 F.3d 415
    , 420 (5th Cir. 2017) (per
    curiam).
    The second prong of qualified immunity requires us to determine
    whether the jailer violated the detainee’s clearly established constitutional
    rights. “A right is clearly established if it is one that is sufficiently clear that
    every reasonable official would have understood that what he is doing violates
    that right.” Cope v. Cogdill, 
    3 F.4th 198
    , 204 (5th Cir. 2021) (emphasis added)
    (quoting Mullenix v. Luna, 
    577 U.S. 7
    , 11 (2015) (per curiam)). Reed bears the
    “heavy burden” to show that the right Fuentes violated was clearly
    established. Morrow v. Meachum, 
    917 F.3d 870
    , 874 (5th Cir. 2019). And a
    right is only clearly established where the relevant precedent “has placed the
    . . . constitutional question beyond debate.” Ashcroft v. al-Kidd, 
    563 U.S. 731
    ,
    741 (2011). In short, executive officers are entitled to qualified immunity
    except “the plainly incompetent or those who knowingly violate the law.”
    Morrow, 
    917 F.3d at 876
    .
    Here, we need not consider the first prong of qualified immunity
    because Reed cannot satisfy the second. To begin the analysis, we must
    properly frame the right at issue “in light of the specific context of the case.”
    Cope, 3 F.4th at 204 (noting courts must be careful not to “define clearly
    established law at a high level of generality”). Considering the specific factual
    context of this case, the right at issue here is: Whether it violates the
    Fourteenth Amendment for a jailer to ignore emergency intercom calls for
    three minutes and fourteen seconds while handling a personal phone call.2
    _____________________
    2
    The record is unclear on when Fuentes dispatched medical personnel to Reed’s
    cell, so we interpret all ambiguities in Reed’s favor. The time between the first emergency
    intercom call (12:43:18 p.m.) and Fuentes’s first answer over the intercom (12:44:11) was
    53 seconds. It is unclear whether Fuentes dispatched medical personnel when she first
    answered because when Fuentes next answered another intercom call one minute and 34
    seconds later, she stated: “they’re working on it—they’ll be down in a minute.” But given
    6
    Case: 22-40126         Document: 00516756977              Page: 7       Date Filed: 05/19/2023
    No. 22-40126
    We conclude Fuentes is entitled to qualified immunity. That is
    because Reed cannot point to a case that placed the constitutional question
    here beyond debate at the time of the incident in 2017. Reed’s best case is
    Stewart v. Guzman, 
    555 F. App’x 425
    , 432 (5th Cir. 2014). An unpublished
    circuit case cannot clearly establish the law for purposes of qualified
    immunity. See Salazar v. Molina, 
    37 F.4th 278
    , 286 (5th Cir. 2022), cert.
    denied, No. 22-564, 
    2023 WL 3046124
     (Apr. 24, 2023) (mem.). But even if it
    could, Stewart’s facts aren’t close to the facts here. In Stewart, jail officials
    ignored an emergency intercom on four separate dates, watched and ignored
    an inmate lying on the floor, and ignored other inmates knocking on the cell
    door, resulting each time in the inmate having an asthma attack. 
    Id.
     at 426–
    29. The jail officials there also “intentionally disregarded” the inmate’s
    “established treatment plan.” 
    Id. at 426, 432
    . But here, unlike in Stewart,
    Fuentes ignored the emergency intercom on only one date. And in any event,
    there is no evidence that Fuentes intentionally disregarded anything. Thus,
    Stewart is not close enough factually to give fair warning to a reasonable
    officer in Fuentes’s shoes that her conduct in ignoring the emergency
    intercom—without more—violated the Constitution.
    Further, it was not until July 2021 that our court held that failing to
    promptly call for emergency assistance in the face of a known, serious medical
    emergency violates the Constitution. See Cope, 3 F.4th at 209 (“For these
    reasons, we now make clear that promptly failing to call for emergency
    assistance when a detainee faces a known, serious medical emergency—e.g.,
    suffering from a suicide attempt—constitutes unconstitutional conduct.”);
    _____________________
    the summary judgment posture, we assume that she did not dispatch medical personnel
    until 12:46:32 right after she ended her personal call. The total elapsed time from the first
    intercom call to the Fuente’s termination of her personal call was three minutes and
    fourteen seconds. The total elapsed time from the first intercom call to the arrival of the
    officers was three minutes and eighteen seconds.
    7
    Case: 22-40126         Document: 00516756977               Page: 8      Date Filed: 05/19/2023
    No. 22-40126
    id. (specifically noting that the Fifth Circuit had not “spoken directly” to this
    issue previously). Even after Cope, it’s not clear that our precedents can
    clearly establish the law. See Rivas-Villegas v. Cortesluna, 
    142 S. Ct. 4
    , 7 (2021)
    (per curiam) (assuming published circuit precedent can in theory clearly
    establish law but only to reverse the Ninth Circuit’s reliance on it). And it’s
    also not clear that every reasonable officer would conclude that ignoring an
    emergency intercom—which might be alerting to a medical emergency—is
    the same as an officer knowing for a fact that a medical emergency is ongoing
    and not calling for emergency assistance like the officer in Cope.3 Thus,
    Fuentes is entitled to qualified immunity on Reed’s Fourteenth Amendment
    claim.
    B.
    We reach the same conclusion regarding Reed’s Fourteenth
    Amendment deliberate indifference claim against Riddley. Even assuming
    Riddley’s actions in delaying CPR violated the Fourteenth Amendment,
    Reed points to no controlling case law that clearly governs this situation. On
    the contrary, this Court’s recent decision in Aguirre v. City of San Antonio,
    
    995 F.3d 395
     (5th Cir. 2021), underscores the lack of clearly established law
    surrounding delays in administering CPR. There, the Court held that officers
    who delayed CPR for three minutes while retrieving medical equipment and
    _____________________
    3
    Reed also mentions an Eighth Circuit case and a Seventh Circuit case in an
    attempt to demonstrate a “robust consensus” of persuasive authority that ignoring
    emergency intercom calls violates clearly established law. Turner v. Lt. Driver, 
    848 F.3d 678
    , 686 (5th Cir. 2017); see Gordon ex rel. Gordon v. Frank, 
    454 F.3d 858
    , 863 (8th Cir.
    2006); Velez v. Johnson, 
    395 F.3d 732
    , 735–36 (7th Cir. 2005). But in Gordon, the officers
    did more than ignore emergency intercom calls; they ignored an inmate telling them
    specifically that he couldn’t breathe even though they knew that particular inmate “was on
    high observation.” 454 F.3d at 864. And in Velez, the right at issue was “the right to be free
    from deliberate indifference to rape and assault,” not medical assistance. 
    395 F.3d at 736
    .
    Neither of these cases helps Reed.
    8
    Case: 22-40126      Document: 00516756977           Page: 9    Date Filed: 05/19/2023
    No. 22-40126
    performing a “sternum rub” on a man who was not breathing did not act with
    deliberate indifference. 
    Id.
     at 420–21. The Court reasoned that while “these
    measures may have been inadequate, Plaintiffs [did] not present any evidence
    that the Officers knew they were insufficient and intentionally failed to do
    more out of indifference to [the man’s] well-being.” Id. at 421. Aguirre
    illustrates that where officials elect to do something rather than nothing, it is
    difficult or impossible to say they acted with “indifference” much less
    deliberate indifference. Thus, even assuming a constitutional violation, we
    conclude Riddley is entitled to qualified immunity.
    C.
    We next turn to Sheriff Bridges. Reed sued the Sheriff for
    implementing unconstitutional policies that led to Reed’s injuries. To
    establish supervisory liability for Sheriff Bridges on such a theory, Reed must
    show both “(1) that the municipal employee violated the pretrial detainee’s
    clearly established constitutional rights with subjective deliberate
    indifference; and (2) that this violation resulted from a municipal policy or
    custom adopted and maintained with objective deliberate indifference.”
    Garza v. City of Donna, 
    922 F.3d 626
    , 634 (5th Cir. 2019) (quoting Brumfield
    v. Hollins, 
    551 F.3d 322
    , 331 (5th Cir. 2008)). A policy may be an official
    “statement, ordinance, regulation, or decision” or “a persistent, widespread
    practice . . . which, although not authorized by officially adopted and
    promulgated policy, is so common and well settled as to constitute a custom
    that fairly represents municipal policy.” Leal v. Wiles, 
    734 F. App’x 905
    , 907–
    08 (5th Cir. 2018). The plaintiff must show that an unconstitutional policy
    was “the moving force” behind Fuentes’s “constitutional violation.” Taylor
    v. Stevens, 
    946 F.3d 211
    , 227 (5th Cir. 2019).
    9
    Case: 22-40126        Document: 00516756977              Page: 10       Date Filed: 05/19/2023
    No. 22-40126
    Here, Reed points to three such policies. 4 But again, we need not
    determine whether these policies are unconstitutional because Reed cannot
    show a violation of clearly established law in any event.
    Policy #1: Supervisory Liability for Fuentes’s Actions. Even assuming
    Fuentes’s actions in the control room were unconstitutional, Reed cannot
    show that Sheriff Bridges implemented an unconstitutional policy that was
    “the moving force” behind Fuentes’s “constitutional violation.” Taylor v.
    Stevens, 
    946 F.3d 211
    , 227 (5th Cir. 2019). That is for two reasons. First,
    episodic incidents are generally not fodder for unconstitutional-policy claims.
    See Scott v. Moore, 
    114 F.3d 51
    , 53 (5th Cir. 1997) (en banc) (episodic act
    theories are where “the complained-of harm is a particular act or omission of
    one or more officials” and “an actor usually is interposed between the
    detainee and the municipality”); Anokwuru v. City of Houston, 
    990 F.3d 956
    ,
    966 (5th Cir. 2021) (holding “isolated violations are not the persistent, often
    repeated, constant violations that constitute custom and policy”). And here,
    there is no evidence that control room operators routinely ignored emergency
    intercom calls. To the contrary, Reed points to just one prior incident. And
    second, Reed cannot point to any policy that Sheriff Bridges adopted that
    constituted “the moving force” behind Fuentes’s actions. That’s because
    the Sheriff’s only official act regarding those actions was to accept her
    resignation.
    Policy #2: Declining to Train First Responders in CPR. Reed next claims
    that Sheriff Bridges adopted a policy of failing to train jailers in CPR. To
    establish such a claim, Reed must demonstrate that “(1) the municipality’s
    training procedures were inadequate, (2) the municipality was deliberately
    _____________________
    4
    Reed has forfeited any other arguments as to Sheriff Bridges’ supervisory liability
    by failing to brief them on appeal. See Norris v. Causey, 
    869 F.3d 360
    , 373 n.10 (5th Cir.
    2017).
    10
    Case: 22-40126     Document: 00516756977            Page: 11    Date Filed: 05/19/2023
    No. 22-40126
    indifferent in adopting its training policy, and (3) the inadequate training
    policy directly caused the violations in question.” See Anokwuru, 990 F.3d at
    965. To establish deliberate indifference to the need for proper training, Reed
    must show that Sheriff Bridges had “notice of a pattern of similar violations,
    which were fairly similar to what ultimately transpired.” Id. at 966.
    Reed cannot make that showing. Id. at 965. Just like in Anokwuru, Reed
    “only points to his own incident as proof of a policy of deliberate
    indifference” and doesn’t put on any evidence that incomplete CPR training
    caused similar injuries to his in the past. Id. at 766. True, we have said that in
    limited instances a plaintiff “may establish deliberate indifference” through
    “a single incident.” Burge v. St. Tammany Parish, 
    336 F.3d 363
    , 372 (5th Cir.
    2018). But that’s only where the state actors were “provided no training
    whatsoever.” Anokwuru, 990 F.3d at 966. Here, Officer Ray knew CPR, and
    the jail had provided CPR training in the past. Finally, we have never held
    that the Constitution requires that all jailers be trained in CPR. Cf. Est. of
    Allison v. Wansley, 
    524 F. App’x 963
    , 973 (5th Cir. 2013) (declining to decide
    whether failing to train jailers in CPR amounted to deliberate indifference).
    So Sheriff Bridges is entitled to qualified immunity.
    Policy #3: Allowing LVNs to Practice without a Physician Present. Reed
    argues the Sheriff’s policy of employing only licensed vocational nurses
    (“LVNs”) at the jail was an unconstitutional condition of confinement.
    In condition of confinement cases, the court asks if there is “a rule,”
    a “restriction,” “an identifiable intended condition or practice,” or “acts or
    omissions” by a jail official that are “sufficiently extended or pervasive” that
    “amount to punishment of the detainee.” First quoting Estate of Henson v.
    Wichita Cnty., 
    795 F.3d 456
    , 468 (5th Cir. 2015) (quotation omitted), then
    quoting Bell v. Wolfish, 
    441 U.S. 520
    , 535 (1979). To establish a constitutional
    violation, Reed must prove three elements: (1) a rule or restriction or the
    11
    Case: 22-40126     Document: 00516756977            Page: 12   Date Filed: 05/19/2023
    No. 22-40126
    existence of an identifiable intended condition or practice; (2) which was not
    reasonably related to a legitimate governmental objective; and (3) which
    caused the violation of the detainee’s constitutional rights. See Est. of Bonilla
    by and through Bonilla v. Orange Cnty., 
    982 F.3d 298
    , 308–09 (5th Cir. 2020).
    Recently, our court addressed nearly the same issue in Estate of Henson
    v. Wichita Cnty., 
    795 F.3d 456
     (5th Cir. 2015). There, the Court held there is
    “nothing constitutionally deficient about” employing LVNs who call doctors
    for assistance at a jail. That is because “the jail’s multi-tiered medical
    system” had a “reasonable relation to providing medical attention to inmates
    with varying levels of need.” 
    Id. at 467, 469
    . So too here, the Nacogdoches
    County Jail used LVNs who called doctors rather than providing care directly
    to inmates. And like in Henson, Reed has not demonstrated a “pervasive
    pattern of serious deficiencies in providing for his basic human needs.” 
    795 F.3d at 469
    .
    IV.
    Finally, a brief word about Reed’s remaining claims.
    For substantially the same reasons that Sheriff Bridges is not liable as
    a supervisor, Reed also cannot establish Monell liability against the County.
    See Southard v. Tex. Bd. of Crim. Just., 
    114 F.3d 539
    , 551 (5th Cir. 1997)
    (noting the § 1983 liability standards for a municipality are the same as those
    for “an individual to whom the municipality has delegated responsibility to
    directly supervise the employee”).
    Reed’s ADA and RA claims against the County fail too. These two
    claims have nearly identical elements. See Cadena v. El Paso Cnty., 
    946 F.3d 717
    , 723 (5th Cir. 2020). Assuming for the sake of discussion that Reed has a
    qualifying disability under the ADA and the RA, his claims nonetheless fail
    because he has offered no evidence that the jail discriminated against him
    because of his disabilities. See Hay v. Thaler, 
    470 F. App’x 411
    , 418 (5th Cir.
    12
    Case: 22-40126       Document: 00516756977               Page: 13   Date Filed: 05/19/2023
    No. 22-40126
    2012) (ADA and RA claims require a showing of discrimination “by reason
    of [the plaintiff’s] disability”). 5
    AFFIRMED.
    _____________________
    5
    Reed concedes that his Kingsley-based argument is directly foreclosed by our
    precedent. Blue Br. 33; see Cope, 3 F.4th at 208 (rejecting Reed’s exact argument that
    Kingsley v. Hendrickson, 
    576 U.S. 389
     (2015), abrogates the Fifth Circuit’s deliberate-
    indifference precedent requiring subjective knowledge because Kingsley dealt with
    excessive force claims, which are different from medical-treatment claims).
    13