Rex Real Est I v. Rex Real Est ( 2023 )


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  • Case: 22-50405      Document: 00516885530           Page: 1     Date Filed: 09/06/2023
    United States Court of Appeals
    for the Fifth Circuit                                   United States Court of Appeals
    Fifth Circuit
    ____________                                  FILED
    September 6, 2023
    No. 22-50405                            Lyle W. Cayce
    ____________                                  Clerk
    Rex Real Estate I, L.P.,
    Plaintiff—Appellant,
    versus
    Rex Real Estate Exchange, Incorporated,
    Defendant—Appellee.
    ______________________________
    Appeal from the United States District Court
    for the Western District of Texas
    USDC No. 1:19-CV-696
    ______________________________
    Before Richman, Chief Judge, and Haynes and Graves, Circuit
    Judges.
    James E. Graves, Jr., Circuit Judge:
    Plaintiff Rex Real Estate I, L.P. sued Defendant Rex Real Estate
    Exchange for trademark infringement. The district court granted
    Defendant’s motion for judgment as a matter of law after Plaintiff rested its
    case, and Plaintiff now appeals. A reasonable jury could not find in favor of
    Plaintiff’s Section 32(1) claim, but it could find in favor of Plaintiff’s Section
    43(a) claim. Therefore, we AFFIRM in part, REVERSE in part, and
    REMAND for further proceedings.
    Case: 22-50405      Document: 00516885530           Page: 2     Date Filed: 09/06/2023
    No. 22-50405
    I. Background
    a. Factual Background
    Plaintiff is a real estate company founded by Rex and Sherese
    Glendenning that “specializes in the acquisition and sale of commercial,
    investment and development properties, both large and small, in the North
    Texas growth corridor.” Plaintiff only brokers real estate in the state of
    Texas, but it has clients throughout the United States and in other countries.
    Mr. and Mrs. Glendenning first entered the Texas real estate business
    in 1987. In February 1987, Mr. Glendenning registered a sole proprietorship
    called “Rex Glendenning Real Estate.” Around this time, Mrs. Glendenning
    thought their last name was too long and began answering the business’s
    phone as “Rex Real Estate.” On July 10, 1990, Mr. Glendenning registered
    another sole proprietorship called “Rex Real Estate.” On September 16,
    1991, the Glendennings incorporated Rex Real Estate Inc., naming
    themselves as the two members of the Board of Directors. Finally, in
    December 1998, the Glendennings filed a limited partnership agreement
    forming Rex Real Estate I, L.P., the Plaintiff in this case. Rex Real Estate, Inc.
    was named as a general partner with a two percent ownership interest, and
    Mr. and Mrs. Glendenning were each named as limited partners with forty-
    nine percent ownership interests.
    Plaintiff has used three trademarks throughout its existence: “REX,”
    “REX Real Estate,” and a logo showing a crown alongside the words “REX
    Real Estate” (“crown mark”). On January 13, 2015, the U.S. Patent and
    Trademark Office (“USPTO”) accepted Plaintiff’s registration of the
    crown mark. According to Plaintiff’s submission, the mark’s first use in
    commerce was January 1, 1987. Plaintiff filed a federal trademark registration
    for the “REX” mark in June 2018, claiming its first use in commerce was
    December 31, 1987. Finally, it filed a federal trademark registration for the
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    “Rex Real Estate” mark without the crown in June 2018, claiming its first
    use in commerce was December 31, 1990.
    According to its website, Plaintiff has developed “a diverse portfolio
    of retail, office, industrial and mixed-used properties throughout Texas,
    [and] REX Real Estate and founder Rex Glendenning have closed hundreds
    of millions of dollars in investment transactions for private and institutional
    investors.” Plaintiff has also brokered some residential real estate. At trial,
    Mrs. Glendenning identified two instances where the business sold single
    family homes. One of those homes was sold to the Glendennings’ daughter
    and son-in-law, Matthew Kiran, who is also a long-time sales agent for
    Plaintiff. Plaintiff’s residential listings from 2009 to 2022 include three
    properties identified as single-family residences sold to individual buyers and
    six properties identified as residences with acreage sold to individual buyers.
    Three of these sales involved parties related to Plaintiff or its employees: one
    was the sale of Mrs. Glendenning’s parents’ home, one was a sale to Kiran’s
    son, and the other was the aforementioned sale to the Glendennings’
    daughter and Kiran. The vast majority of Plaintiff’s “residential” listings
    from 2009 to 2022 were investment properties sold to corporate entities.
    These transactions averaged over 238 acres and over $6 million per sale.
    Defendant Rex Exchange offers an online platform for homeowners
    and homebuyers to transact the sale of single-family homes. It uses artificial
    intelligence and other data-based technology to match likely buyers with
    homes. It started in 2015 in California, and it is now headquartered in Austin,
    Texas. Its business is designed to “help home buyers and sellers avoid
    excessive costs associated with the traditional real estate agent-based
    model.” It operates in twenty-five cities in fifteen states, and it first expanded
    into Austin in 2018. Defendant’s historical average sales price of a home in
    Texas is approximately $365,000, and the average lot size is 0.38 acres.
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    Defendant’s CEO, Jack Ryan, testified that he came up with the name
    Rex Exchange in 2012 or 2013 to “mimic” the idea of the New York Stock
    Exchange but make it residential. He first learned of Plaintiff along with other
    companies named Rex when his company’s lawyer performed a search with
    the USPTO in June 2014. Defendant’s first website domain name was
    Rexchange—“R” for residential real estate and “ex” for exchange. In
    September 2014, Defendant purchased a “REX” trademark from a company
    called Azavea that had registered the mark for the following use: “computer
    software for use in search and displaying real estate information on a global
    computer network.” Azavea’s mark was registered with the USPTO in
    2006 with an October 31, 2002 priority date.
    In Texas, Defendant advertised in print and radio advertisements
    under the name “Rex.” It promoted its expansion into Dallas using the
    names “Rex” and “REX Real Estate,” and it has used a logo with the words
    “REX Real Estate” on its website and promotional materials.
    b. Procedural Background
    Plaintiff sued Defendant for trademark infringement, trademark
    dilution, and unfair competition under federal and state law. After engaging
    in discovery, the parties cross-moved for summary judgment. The magistrate
    judge issued a report recommending that the district court deny both
    motions. The magistrate judge noted there were still genuine disputes of
    material fact as to: (1) whether Plaintiff’s marks have acquired secondary
    meaning, (2) whether consumer confusion was probable, and (3) whether
    Defendant holds priority of use through the Rex mark it acquired from
    Azavea. Both parties filed objections, but the district court adopted the report
    in full.
    The jury trial commenced on April 8, 2022. At trial, Plaintiff only
    pressed its trademark infringement claims. It called seven witnesses: (1)
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    Sherese Glendenning; (2) Matthew Kiran; (3) Jack Ryan; (4) Robert
    Cheetham (by deposition); (5) Danielle Gervasi; (6) Rex Glendenning; and
    (7) Jeffery Stec. The district court admitted 521 exhibits into evidence.
    When Plaintiff rested its case on April 12, 2022, Defendant orally
    moved for judgment as a matter of law. Defendant argued that Plaintiff failed
    to meet its burden in three ways: (1) proof of legally protectable trademark
    rights; (2) proof of a likelihood of confusion caused by Defendant’s use of its
    “Rex” trademarks; and (3) proof of actual damages attributable to the alleged
    infringement of Plaintiff’s marks.
    The following day, the district court orally granted Defendant’s Rule
    50 motion. The court then asked for supplemental briefing on the motion it
    had granted. After Plaintiff and Defendant submitted their supplemental
    briefs, the district court issued a written order granting the motion on May
    18, 2022. It later entered final judgment in favor of Defendant, and Plaintiff
    timely appealed. Plaintiff only appeals the judgment against its federal
    infringement claims under the Lanham Act.
    II. Standard of Review
    We review de novo a district court’s grant of judgment as a matter of
    law, applying the same legal standard it used. Foreman v. Babcock & Wilcox
    Co., 
    117 F.3d 800
    , 804 (5th Cir. 1997). Judgment as a matter of law is proper
    when “there is no legally sufficient evidentiary basis for a reasonable jury to
    have found for that party with respect to that issue.” Fed. R. Civ. P. 50(a).
    In evaluating the district court’s grant of judgment as a matter of law, we
    “consider all of the evidence (and not just that evidence which supports the
    non-mover’s case) in the light most favorable to the non-movant, drawing all
    factual inferences in favor of the non-moving party, and leaving credibility
    determinations, the weighing of the evidence, and the drawing of legitimate
    inferences from the facts to the jury.” Foreman, 
    117 F.3d at 804
    . “A mere
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    scintilla of evidence is insufficient to present a question for the jury.” 
    Id.
    (citation omitted). We can affirm the district court if the result is correct,
    “even if our affirmance is upon grounds not relied upon by the district
    court.” 
    Id.
    III. Discussion
    Plaintiff alleges trademark infringement in violation of Sections 32(1)
    and 43(a) of the Lanham Act, which are codified as 
    15 U.S.C. § 1114
    (1) and
    
    15 U.S.C. § 1125
    (a), respectively. Section 32(1) creates a cause of action for
    infringement of registered marks; Section 43(a) creates a cause of action for
    infringement of unregistered marks. Amazing Spaces, Inc. v. Metro Mini
    Storage, 
    608 F.3d 225
    , 236 n.8 (5th Cir. 2010) (“The Lanham Act provides
    separate causes of action for infringement of a registered mark and an
    unregistered mark.”). The same two elements apply to both causes of action.
    
    Id.
     To prevail on its claims, Plaintiff must show (1) it possesses a legally
    protectable trademark and (2) Defendant’s use of this trademark “creates a
    likelihood of confusion as to source, affiliation, or sponsorship.” Streamline
    Prod. Sys., Inc. v. Streamline Mfg., Inc., 
    851 F.3d 440
    , 450 (5th Cir. 2017)
    (citation omitted). Before addressing these two prongs, we begin with a
    threshold element: statutory standing.
    a. Statutory Standing
    Defendant first argues we should affirm the district court’s judgment
    because Plaintiff has failed to show that it owns the marks. Whether a plaintiff
    has a sufficient interest in a mark to sue under the Lanham Act is a question
    of statutory standing. “Unlike Article III standing, statutory standing is not
    jurisdictional. Instead, it asks the merits question of whether or not a
    particular cause of action authorizes an injured plaintiff to sue.” Simmons v.
    UBS Fin. Servs., Inc., 
    972 F.3d 664
    , 666 (5th Cir. 2020) (citation and internal
    quotation marks omitted). We apply the same standard of review to statutory
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    standing as we do to the elements of the cause of action. HCB Fin. Corp. v.
    McPherson, 
    8 F.4th 335
    , 339 (5th Cir. 2021).
    A claimant has “statutory standing” if its claim “fall[s] within the
    zone of interests protected by” the statute. Allen v. Wright, 
    468 U.S. 737
    , 751
    (1984). Section 32(1) protects registered trademarks and provides a cause of
    action against any person who “use[s] in commerce any . . . imitation of a
    registered mark . . . likely to cause confusion, or to cause mistake, or to
    deceive.” 
    15 U.S.C. § 1114
    (1). This cause of action is only available to the
    “registrant” of the trademark at issue, but “registrant” is defined to include
    the original registrant’s “legal representatives, predecessors, successors and
    assigns.” 
    Id.
     § 1127. Under the Lanham Act, the owner is the only proper
    party to apply for registration of a mark. Id. § 1051(a)(1) (“The owner of a
    trademark used in commerce may request registration of its trademark.”).
    Therefore, only an owner or a true assignee has statutory standing to bring a
    claim under section 32(1). Neutron Depot, L.L.C. v. Bankrate, Inc., 
    798 F. App’x 803
    , 806 (5th Cir. 2020)1; accord Fed. Treasury Enter. Sojuzplodoimport
    v. SPI Spirits Ltd., 
    726 F.3d 62
    , 72 (2d Cir. 2013).
    On the other hand, Section 43(a) protects unregistered trademarks
    and provides a cause of action to “any person who believes that he or she is
    likely to be damaged by such [infringing] act.” 
    Id.
     § 1125(a)(1).2 Thus,
    _____________________
    1
    Although an unpublished opinion issued on or after January 1, 1996 is generally
    not precedential, it may be considered as persuasive authority. Ballard v. Burton, 
    444 F.3d 391
    , 401 & n.7 (5th Cir. 2006).
    2
    The Supreme Court has cautioned that not just any person can sue under Section
    43(a). In a case that involved a false advertising claim under Section 43(a)(1)(B) [
    15 U.S.C. § 1125
    (a)(1)(B)], the Court held that a plaintiff must show the following to establish
    statutory standing: (1) it is within the “zone of interest” protected by the statute; and (2)
    proximate causation between its injury and the alleged statutory violation. Lexmark Int’l,
    Inc. v. Static Control Components, Inc., 
    572 U.S. 118
    , 131–33 (2014).
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    Section 43(a) does not require a plaintiff to establish ownership of a
    trademark as an element of its cause of action. Belmora L.L.C. v. Bayer
    Consumer Care AG, 
    819 F.3d 697
    , 706 (4th Cir. 2016) (“Significantly, the
    plain language of § 43(a) does not require that a plaintiff possess or have used
    a trademark in U.S. commerce as an element of the cause of action.”).
    Accordingly, Defendant’s challenge to Plaintiff’s ownership applies only to
    Plaintiff’s infringement claim under Section 32(1).
    “Rights in a trademark are determined by the date of the mark’s first
    use in commerce. The party who first uses a mark in commerce is said to have
    priority over other users.” Hana Fin., Inc. v. Hana Bank, 
    574 U.S. 418
    , 419
    (2015); Blue Bell, Inc. v. Farah Mfg. Co., Inc., 
    508 F.2d 1260
    , 1264–65 (5th
    Cir. 1975) (“Ownership of a mark ‘requires a combination of both
    appropriation and use in trade.’”). Plaintiff argues that “the Glendennings
    have wholly controlled use of the marks from the start—first as sole
    proprietors, then as sole directors of Rex Real Estate, Inc., and now as 49
    percent owners each of the limited partnership (with the other 2 percent
    owned by the corporation).” But according to the evidence submitted by
    Plaintiff, Rex Glendenning first used the three marks in commerce between
    1987 and 1990 as a sole proprietor. Under Texas law, a sole proprietorship is
    one and the same as the person who is the proprietor. Ideal Lease Serv., Inc.
    v. Amoco Prod. Co., 
    662 S.W.2d 951
    , 952 (Tex. 1983). Thus, Mr. Glendenning
    became the original owner of the marks when he first used them in commerce
    many years before Plaintiff was formed.
    Plaintiff claims the Lanham Act permitted it to register the marks
    because “an applicant seeking to register a trademark may benefit from its
    use by a related company.” 
    15 U.S.C. § 1055
    . A “related company” is
    defined as “any person whose use of a mark is controlled by the owner of the
    mark with respect to the nature and quality of the goods or services on or in
    connection with which the mark is used.” 
    Id.
     § 1127. The term “person”
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    includes juristic persons and natural persons. Id. While the owner who
    registers the mark may benefit from the mark’s use by related companies, this
    does not displace the requirement that only the owner can seek registration.
    Id. § 1051(a)(1).
    Under the Lanham Act, assignments of marks that have already been
    federally registered must be in writing. Id. § 1060 (“Assignments shall be by
    instruments in writing duly executed.”). Defendant relies on a Second
    Circuit case to argue that the assignment here must have been in writing, but
    that case is inapposite because it involved the transfer of a mark that was
    already federally registered. SPI Spirits, 
    726 F.3d at 67
    . On the other hand,
    Plaintiff argues that no assignment was needed because the marks were not
    previously federally registered. In support, it cites Diebold for the proposition
    that “[i]t is well settled that an assignment in writing is not necessary to pass
    rights in a trademark.” Diebold, Inc. v. Multra-Guard, Inc., 
    189 U.S.P.Q. 119
    ,
    
    1975 WL 20913
    , *6 (T.T.A.B. Oct. 2, 1975). However, the Trademark Trial
    and Appeal Board went on to say that “[t]he acquisition of such rights may
    be established by oral testimony and if such oral testimony is clear and
    uncontradictory testimony it may be accepted to prove the assignment.” 
    Id.
    While assignment by writing is not necessary to transfer ownership of a
    trademark under common law, an assignment is still necessary. Id.; 3 J.
    Thomas McCarthy, McCarthy on Trademarks and Unfair
    Competition § 18:4 (5th ed. 2022) (“An assignment in writing is not
    necessary to pass common law rights in a trademark.”). As our sister Circuit
    has explained, “[r]equiring strong evidence to establish an assignment is
    appropriate both to prevent parties from using self-serving testimony to gain
    ownership of trademarks and to give parties incentives to identify expressly
    the ownership of the marks they employ.” TMT N. Am., Inc. v. Magic Touch
    GmbH, 
    124 F.3d 876
    , 884 (7th Cir. 1997).
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    At trial, Plaintiff failed to produce any evidence that Mr. Glendenning
    assigned his rights in the marks to Plaintiff. In one exchange, Defendant’s
    counsel asked Mrs. Glendenning, “There’s never been a time when you and
    your husband transferred any individual rights you might have had to any
    trademark to the limited partnership, correct?” to which she responded, “I
    don’t understand that question.” After some clarification, Defendant’s
    counsel asked the question again, and Mrs. Glendenning responded, “I
    apologize, but I truly do not understand the question. Rex and I own the
    trademarks and Rex Real Estate I is our limited partnership.” There was no
    other testimony regarding the assignment of the marks at trial.
    No reasonable jury could conclude that these statements amount to
    clear and uncontradictory testimony that Rex Glendenning assigned his
    rights in the marks to Plaintiff. Accordingly, we affirm the district court’s
    judgment as a matter of law as to Plaintiff’s Section 32(1) claim for any
    alleged infringement of the marks after they were federally registered.
    Foreman, 
    117 F.3d at 804
     (Our affirmance can be upon grounds not relied
    upon by the district court). However, Defendant’s ownership challenge does
    not apply to Plaintiff’s claim under Section 43(a) for infringement of any
    marks before they were federally registered. We proceed to analyze the
    judgment as to that claim.
    b. Protectable Marks
    For the first prong of its claim, Plaintiff must show that the marks are
    legally protectable. Streamline, 
    851 F.3d at 450
    . Plaintiff makes three
    arguments to that effect: (1) the crown logo is incontestable; (2) each of the
    three marks are inherently distinctive; and (3) each of the three marks have
    developed secondary meaning. Since we find a reasonable jury could
    conclude that the marks are inherently distinctive, we pretermit addressing
    the other two arguments.
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    Based on the evidence submitted, the district court concluded that no
    reasonable jury could find that the marks are anything other than personal
    name marks. Plaintiff claims this was error and that its three marks are at least
    suggestive because it presented evidence that the marks refer not merely to
    Rex Glendenning but also to the Latin translation of “rex” as “king.”
    Marks are classified along a spectrum in order of increasing
    distinctiveness: (1) generic; (2) descriptive; (3) suggestive; (4) arbitrary; or
    (5) fanciful. Two Pesos, Inc. v. Taco Cabana, Inc., 
    505 U.S. 763
    , 768 (1992).
    Word marks that are suggestive, arbitrary, or fanciful are inherently
    distinctive. Wal–Mart Stores, Inc. v. Samara Bros., Inc., 
    529 U.S. 205
    , 210–11,
    (2000). A generic term refers to the class of which a good is a member.
    Xtreme Lashes, L.L.C. v. Xtended Beauty, Inc., 
    576 F.3d 221
    , 227 (5th Cir.
    2009). A descriptive term provides an attribute or quality of a good. 
    Id.
     A
    suggestive term suggests, but does not describe, an attribute of the good; it
    requires the consumer to exercise his or her imagination to apply the
    trademark to the good. 
    Id.
     This court prefers to “hav[e] a jury decide the
    issue of the categorization of a mark.” Streamline, 
    851 F.3d at 453
    . Although
    judgment as a matter of law “is rarely appropriate” on the factual question
    of categorization, Xtreme Lashes, 
    576 F.3d at 232
    , we may affirm such a
    judgment where the record compels it. Amazing Spaces, 
    608 F.3d at 234
    .
    Under the Lanham Act, a mark that is “primarily merely a surname”
    is not registerable in the absence of secondary meaning. 
    15 U.S.C. § 1052
    (e)(4). We also join our sister circuits in recognizing that “[f]or the
    purpose    of   trademark     analysis,        personal   names—both   surnames
    and first names—are generally regarded as descriptive terms which require
    proof of secondary meaning.” 815 Tonawanda St. Corp. v. Fay’s Drug Co., 
    842 F.2d 643
    , 648 (2d Cir. 1988); Perini Corp. v. Perini Const., Inc., 
    915 F.2d 121
    ,
    125 (4th Cir. 1990); Tana v. Dantanna’s, 
    611 F.3d 767
    , 774 (11th Cir. 2010);
    Quiksilver, Inc. v. Kymsta Corp., 
    466 F.3d 749
    , 760 (9th Cir. 2006). A mark
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    can still be inherently distinctive if the public perceives the mark to be
    something other than a personal name. 2 J. Thomas McCarthy,
    McCarthy on Trademarks & Unfair Competition § 13:2 (5th
    ed. 2022) (“even if a mark actually consists of an actual personal name,
    secondary meaning will be required only if the public perceives the mark to
    be a personal name.”). However, “the mere fact that a word has a dictionary
    definition does not exclude the possibility that it is primarily merely a
    surname.” Lane Cap. Mgmt., Inc. v. Lane Cap. Mgmt., Inc., 
    192 F.3d 337
    , 346
    (2d Cir. 1999). The relevant question is whether the purchasing public
    perceives the mark as a whole as primarily referring to a personal name. 
    Id.
    In concluding that the marks are nothing more than personal name
    marks, the district court relied on Mr. Glendenning’s affidavit that Plaintiff
    submitted to the USPTO when it sought to cancel Defendant’s trademarks.
    In his declaration, he stated that “[a]mong consumers in the real estate
    industry, the name ‘REX’ has become synonymous with REX and Rex
    Glendenning as the exclusive source of the REX Real Estate Services, with
    Rex Glendenning as an individual being uniquely identified and recognized
    by consumers both in Texas and nationally as the founder of REX and REX
    Real Estate Services.” At trial, Mr. Glendenning confirmed the statements
    made in his declaration. But Mr. Glendenning also stated, “I believe in my
    deposition, I also stated that we also named -- put the crown over Rex because
    of the Latin meaning of king and -- but yes I don’t deny that my name’s Rex
    and that it means king in Latin and we adopted it as -- the name of our
    company.” At this point, Defendant’s counsel had Mr. Glendenning turn to
    a page in his deposition where the following exchange occurred:
    Q. (BY MR. FLYNN) And I’ll -- when you made the decision
    to adopt the name Rex Real Estate, why did you make that
    decision?
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    A. Because I’m Rex, and I’m in the real estate business. And
    it’s my mark and we think it’s an excellent one and we decided
    to run with it the last three decades. The real Rex.
    Defendant’s counsel then asked, “When you made the decision to adopt the
    name Rex Real Estate, you did it because you’re Rex and you are in the real
    estate business, correct?” to which Mr. Glendenning responded, “That’s
    what it says.” However, there was other evidence at trial supporting
    Plaintiff’s claim that the public perceives the marks by their Latin meaning.
    For instance, Mrs. Glendenning testified that she “came up with the crown
    because Rex means king and that was that.” Plaintiff’s counsel also had Mr.
    Ryan, Defendant’s CEO, read a portion of Defendant’s response to an
    interrogatory where it said: “Defendant uses its mark Rex alone while
    plaintiff’s mark is Rex Real Estate. Defendant’s mark is most often
    accompanied by a crown, reinforcing the translation of Rex as a king in
    Latin.” Ryan confirmed this statement and clarified that the reference to
    Defendant is a typo because Plaintiff’s mark is most often accompanied by a
    crown.
    Plaintiff argues that the district court erred by relying on Mr.
    Glendenning’s affidavit because it looked only to what the company intended
    for the mark, not how consumers perceive it. But Mr. Glendenning’s
    declaration does not merely speak for himself or the company—he claimed
    that the name Rex has become synonymous with him as a person and founder
    of the company to consumers in the real estate industry. Plaintiff did not
    submit any evidence showing that the relevant consuming public associates
    the Rex marks with their purported Latin meaning. Nevertheless, it
    submitted evidence that Defendant views its marks by their Latin translation.
    While Defendant is not necessarily a member of the “purchasing public,”
    the fact that some party outside of Plaintiff recognizes the Latin translation
    support its claims that the marks could be inherently distinctive. While there
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    was strong evidence that the marks are perceived by the public as primarily a
    personal name, the record does not compel that conclusion. Amazing Spaces,
    
    608 F.3d at 234
    . The district court erred by deciding as a matter of law that
    Plaintiff’s marks are not inherently distinctive.
    c. Likelihood of Confusion
    The second prong—“likelihood of confusion”—requires Plaintiff to
    show that Defendants’ use of the “Rex” marks “create[d] a likelihood of
    confusion in the minds of potential consumers as to the source, affiliation, or
    sponsorship.” Springboards To Educ., Inc. v. Houston Indep. Sch. Dist., 
    912 F.3d 805
    , 811-12 (5th Cir. 2019) (quoting Elvis Presley Enters., Inc. v. Capece,
    
    141 F.3d 188
    , 193 (5th Cir. 1998)). To evaluate whether there is a likelihood of
    confusion, we use a non-exhaustive list of factors known as the “digits of
    confusion.” Xtreme Lashes, 
    576 F.3d at 227
    . The digits are: “(1) the type of
    trademark; (2) mark similarity; (3) product similarity; (4) outlet and
    purchaser identity; (5) advertising media identity; (6) defendant’s intent; (7)
    actual confusion; and (8) care exercised by potential purchasers.” 
    Id.
     “No
    digit is dispositive, and the digits may weigh differently from case to case,
    ‘depending on the particular facts and circumstances involved.’” 
    Id.
    (citation omitted). “In addition to the digits of confusion, the particular
    context in which the mark appears must receive special emphasis.” Scott
    Fetzer Co. v. House of Vacuums Inc., 
    381 F.3d 477
    , 485-86 (5th Cir. 2004).
    “While likelihood of confusion is typically a question of fact, summary
    judgment is proper if the ‘record compels the conclusion that the movant is
    entitled to judgment as a matter of law.’” Xtreme Lashes, 
    576 F.3d at 227
    (citation omitted); see also Springboards, 
    912 F.3d at 818
     (affirming grant of
    summary judgment because “the great weight of the digits suggests there is
    no likelihood of confusion.”); Perry v. H. J. Heinz Co. Brands, L.L.C., 
    994 F.3d 466
    , 473 (5th Cir. 2021) (affirming grant of summary judgment on
    likelihood of confusion). We address each digit in turn.
    14
    Case: 22-50405       Document: 00516885530          Page: 15    Date Filed: 09/06/2023
    No. 22-50405
    i. The type of trademark.
    “‘Type of trademark’ refers to the strength of the senior mark.”
    Xtreme Lashes, 
    576 F.3d at 227
    . “We analyze two factors in determining the
    strength of a mark: (1) the mark’s position along the distinctiveness
    spectrum, and (2) ‘the standing of the mark in the marketplace.’”
    Springboards, 
    912 F.3d at 814
     (citation omitted). The first factor refers to the
    five categories of increasing distinctiveness that marks generally fall into.
    Xtreme Lashes, 
    576 F.3d at 227
    . As discussed above, Plaintiff has presented
    sufficient evidence for a reasonable jury to conclude that the marks are at
    least suggestive.
    The second factor is “the standing of the mark in the marketplace.”
    Springboards, 
    912 F.3d at 814
     (internal quotation marks and citation omitted).
    Here, the district court found that the marks had low standing because many
    other entities in Texas have “Rex” names, and some of those businesses are
    involved in real estate. Plaintiff challenges the district court’s reliance on
    third-party usage in other industries, but “[a]ll third-party use of a mark, not
    just use in the same industry as a plaintiff, may be relevant to whether a
    plaintiff’s mark is strong or weak.” Bd. of Supervisors for La. State Univ. Agric.
    & Mech. Coll. v. Smack Apparel Co., 
    550 F.3d 465
    , 479 (5th Cir. 2008). Still,
    third-party usage is especially relevant when it falls within the same industry
    or category of services. Springboards, 
    912 F.3d at 815
     (numerous third-party
    literacy programs using language similar or nearly identical to plaintiff’s
    marks “suggests that consumers will not associate the junior mark’s use with
    the senior mark user”); Sun Banks of Fla., Inc. v. Sun Fed. Sav. & Loan Ass’n,
    
    651 F.2d 311
    , 316 (5th Cir. 1981) (A significant number of other Florida
    financial institutions using “Sun” in their names lessened the standing of the
    mark). “[T]he key is whether the third-party use diminishes in the public’s
    mind the association of the mark with the plaintiff.” Smack Apparel, 
    550 F.3d at 479
    .
    15
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    No. 22-50405
    Defendant claims there are hundreds of entities using “Rex” in their
    business name, including in real estate. It follows this assertion with ranges
    of citations to over 1000 pages in the record on appeal, and it does not specify
    which pages in these ranges show other “Rex” entities involved in Texas real
    estate. We have noted that “it is not the function of the Court of Appeals to
    comb the record for possible error, but rather it is counsel’s responsibility to
    point out distinctly and specifically the precise matters complained of, with
    appropriate citations to the page or pages in the record where the matters
    appear.” United States v. Martinez-Mercado, 
    888 F.2d 1484
    , 1492 (5th Cir.
    1989). The same goes for the Appellee—we will not go on a fishing
    expedition in search of evidence to support Defendant’s argument. While
    there are many other entities named “Rex” in Texas, Defendant has not
    satisfactorily pointed us to evidence of other Texas businesses using the term
    “Rex” in real estate. Furthermore, the jury saw proof that only Plaintiff and
    Defendant appear in the first page of results in a Google search for “Rex Real
    Estate Texas.” Plaintiff also asserts that the numerous calls it received from
    confused consumers who heard Defendant’s advertisements shows that the
    marks have strong standing in the marketplace because it could mean that the
    callers assumed that Plaintiff was the sole source of the advertising. This is a
    plausible inference for a jury to make. Taken together and in the light most
    favorable to the Plaintiff, a reasonable jury could find that this factor weighs
    in favor of Plaintiff.
    ii. Mark similarity.
    The degree of similarity between marks “is determined by comparing
    the marks’ appearance, sound, and meaning.” Elvis Presley Enters., 
    141 F.3d at 201
    . “Similarity of appearance is determined on the basis of the total effect
    of the designation, rather than on a comparison of individual features,” but
    “courts should give more attention to the dominant features of a mark.”
    16
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    No. 22-50405
    Xtreme Lashes, 
    576 F.3d at 228
     (internal quotation marks and citations
    omitted).
    The district court concluded that the crown logo and one of
    Defendant’s logos are visually distinct because they use different fonts,
    colors, and design elements. However, these two logos contain the same
    words, “Rex Real Estate,” in a similar configuration. Plaintiff also submitted
    evidence that Defendant has advertised itself as “Rex Real Estate” and
    “Rex.” A reasonable jury could find these marks similar enough to confuse
    their origin. Xtreme Lashes, 
    576 F.3d at 228
    .
    iii & iv. Product similarity and identity of purchasers.
    “The greater the similarity between the products and services, the
    greater the likelihood of confusion.” Exxon Corp. v. Texas Motor Exch. of
    Houston, Inc., 
    628 F.2d 500
    , 505 (5th Cir. 1980). Likewise, “[d]issimilarities
    between the retail outlets for and the predominant consumers of plaintiff’s
    and defendants’ goods lessen the possibility of confusion, mistake, or
    deception.” 
    Id.
     (quotation marks and citation omitted). “When products or
    services are noncompeting, the confusion at issue is one of sponsorship,
    affiliation, or connection.” Elvis Presley Enters., 
    141 F.3d at 202
    . “The danger
    of affiliation or sponsorship confusion increases when the junior user’s
    services are in a market that is one into which the senior user would naturally
    expand . . . The actual intent of the senior user to expand is not particularly
    probative of whether the junior user’s market is one into which the senior
    user would naturally expand . . . Consumer perception is the controlling
    factor.” 
    Id.
     “If consumers believe, even though falsely, that the natural
    tendency of producers of the type of goods marketed by the prior user is to
    expand into the market for the type of goods marketed by the subsequent
    user, confusion may be likely.” 
    Id.
     (citation omitted).
    17
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    No. 22-50405
    Plaintiff argues that it and Defendant offer similar services because
    both offer “real estate brokerage services,” both “firms have brokered deals
    for various types of properties,” and “both regard the same companies as
    their direct competitors.”
    As discussed above, Plaintiff presented at most nine recorded
    instances where it was involved in the sale of single-family homes to
    individual buyers between 2009 and 2022. However, Plaintiff closes
    thousands of real estate deals, including almost four-hundred deals in 2015
    alone. Even the vast majority of its “residential” listings were sold to
    corporate entities. On the other hand, Defendant exclusively focuses on
    selling single family homes to homebuyers who are seeking a home to live in.
    Clearly, Plaintiff and Defendant operate in different corners of the real estate
    market and cater to different sets of prospective customers. While Plaintiff
    and Defendant may both regard Sotheby’s, Coldwell Banker, and Redfin as
    competitors, Plaintiff’s expert testified that these companies sell both
    residential and commercial real estate. Thus, Plaintiff primarily competes
    with their commercial listings while Defendant primarily competes with their
    residential listings, and this does not support Plaintiff’s argument that both
    companies provide the same services.
    Plaintiff rarely brokers single-family homes, and there is no indication
    that it intends to expand into this market. But its actual intent to expand into
    this market is not particularly probative. Elvis Presley Enters., 
    141 F.3d at 202
    .
    The question is whether the consuming public would believe that the natural
    tendency of brokers involved in commercial and investment real estate is to
    expand into the brokerage of single-family homes. 
    Id.
     While this progression
    strikes us as unlikely, we cannot say that no reasonable jury could reach this
    conclusion with regard to the consuming public since Plaintiff and Defendant
    are both involved in brokering real estate. A reasonable jury could weigh this
    digit in Plaintiff’s favor.
    18
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    No. 22-50405
    v. Advertising media identity.
    For this factor, we look to the “similarity between the parties’
    advertising campaigns. The greater the similarity in the campaigns, the
    greater the likelihood of confusion.” Exxon, 
    628 F.2d at 506
    .
    Plaintiff’s and Defendant’s divergent advertising identities reflect
    their divergent business practices. Plaintiff spends 86% of its annual
    advertising budget on leasing its corporate suite at AT&T Stadium for
    entertaining clients. It also hosts an annual dove hunt for both existing and
    prospective clients. Matthew Kiran, Plaintiff’s long-time sales agent,
    testified that Plaintiff focuses its business on face-to-face interactions:
    “you’ll hear a lot of stuff about high tech and algorithms and matching this
    and that. We’re high touch. We want to do business face-to-face, people-to-
    people. That’s what we do. And so, our business is different from the internet
    computer thing.” Mr. Glendenning testified that Plaintiff does not use digital
    marketing. By contrast, Mr. Ryan testified that Defendant’s business model
    is “direct to consumer with internet . . . we’re very much a digital
    relationship.” Accordingly, Defendant focuses on targeting potential
    consumers with online advertisements. While both companies use signage,
    print advertisements, and radio spots to a limited extent, the lions’ share of
    Plaintiff’s advertising expenses go to entertaining its clients in person while
    the lions’ share of Defendant’s advertising expenses go to targeting potential
    customers online. No reasonable jury could find that this factor weighs in
    Plaintiff’s favor.
    vi. Defendant’s intent.
    The district court found no evidence that Defendant intentionally
    used the Rex mark because of Plaintiff’s business. Plaintiff does not challenge
    this finding, but it does challenge the district court’s conclusion that this
    factor weighs against it. Plaintiff is correct. “If there is no evidence of intent
    19
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    No. 22-50405
    to confuse, then this factor is neutral.” Viacom Int’l v. IJR Cap. Invs., L.L.C.,
    
    891 F.3d 178
    , 195 (5th Cir. 2018). This factor does not weigh in favor of either
    party.
    vii. Actual confusion.
    “Actual confusion need not be proven,” but it is “the best evidence
    of a likelihood of confusion.” Xtreme Lashes, 
    576 F.3d at 229
    . “A plaintiff
    may show actual confusion using anecdotal instances of consumer confusion,
    systematic consumer surveys, or both.” Streamline, 
    851 F.3d at 457
     (citation
    omitted). A plaintiff alleging infringement must show that the defendant’s
    use of marks, “as opposed to some other source, caused a likelihood of
    confusion.” Scott Fetzer, 
    381 F.3d at 487
    .
    In this appeal, Plaintiff relies only on anecdotal instances of confusion.
    Plaintiff presents instances of people who inadvertently contacted one party
    while looking to do business with or contact the other. It also presents
    evidence of people confused about whether Plaintiff is affiliated with
    Defendant. Relying principally on our decision in Elvis Presley Enterprises, it
    argues that these instances are sufficient to show actual confusion even if they
    did not result in swayed customer purchases. See 
    141 F.3d at 204
    . In turn,
    Defendant relies principally on our decision in Streamline Production Systems
    to argue that Plaintiff’s anecdotes show nothing more than a “fleeting mix-
    up of names” and that proof of swayed customer purchases is required. See
    
    851 F.3d at 457
    . Since there has been some confusion over what kind of actual
    confusion counts,3 we now take a closer a look at our precedent in this area.
    _____________________
    3
    See, e.g., Savage Tavern, Inc. v. Signature Stag, L.L.C., 
    589 F. Supp. 3d 624
    , 655
    (N.D. Tex. 2022) (“the Fifth Circuit’s caselaw is muddled as to whether a sale is required
    for proof of actual confusion.”)
    20
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    No. 22-50405
    More recently, this court has held that plaintiffs must show instances
    of confusion resulting in swayed customer purchases. Future Proof Brands,
    L.L.C. v. Molson Coors Beverage Co., 
    982 F.3d 280
    , 297 (5th Cir. 2020)
    (plaintiff failed to show actual confusion because it “provide[d] no evidence
    that that confusion ‘swayed consumer purchases.’”); Streamline, 
    851 F.3d at 457
     (evidence of actual confusion “must show that ‘[t]he confusion was
    caused by the trademarks employed and it swayed consumer purchases.’”).
    However, this requirement conflicts with some of our earlier cases. For
    instance, in World Carpets, the plaintiff was a wholesale distributor of carpets
    who sued a group of Texas carpet retailers. World Carpets, Inc. v. Dick
    Littrell’s New World Carpets, 
    438 F.2d 482
    , 484 (5th Cir. 1971). While
    plaintiff “found it economically advantageous to refrain from participating in
    any retail activity in order to retain the good will of its independent retail
    customers,” the defendant’s use of a similar mark led plaintiff’s own retailers
    to complain to plaintiff because they believed it had entered the retail market.
    
    Id.
     Considering evidence that the plaintiff’s customers were confused as to
    whether plaintiff had entered the retail market, we affirmed the district
    court’s directed verdict on a likelihood of confusion. 
    Id. at 489
    . While there
    was evidence that its own customers were confused as to the defendant’s
    affiliation with plaintiff, there was no proof that this confusion swayed
    customer purchases. Further, proof of confusion on the part of ultimate
    purchasers is not required. Fuji Photo Film Co. v. Shinohara Shoji Kabushiki
    Kaisha, 
    754 F.2d 591
    , 597 (5th Cir. 1985) (“the trial court appears to have
    believed that only actual confusion on the part of ultimate purchasers was
    relevant, and for this reason to have discounted the evidence (and its own
    findings) of actual confusion on the part of distributors and trade show
    visitors. This was error as well.”). In Elvis Presley Enterprises, we explicitly
    noted that “[i]nfringement can be based upon confusion that creates initial
    consumer interest, even though no actual sale is finally completed as a result
    21
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    No. 22-50405
    of the confusion.” 
    141 F.3d at 204
    . Accordingly, to the extent our more
    recent cases require proof of swayed customer purchases, our prior holdings
    control. Arnold v. U.S. Dep’t of Interior, 
    213 F.3d 193
    , 196 n.4 (5th Cir. 2000)
    (“[U]nder the rule of orderliness, to the extent that a more recent case
    contradicts an older case, the newer language has no effect.”).
    Still, we must determine what weight to assign to the instances that
    Plaintiff has submitted. Plaintiff relies on Xtreme Lashes for the proposition
    that “very little proof of actual confusion [is] necessary to prove the
    likelihood of confusion.” 
    576 F.3d at 229
    . It also cites Streamline where we
    explained that likelihood of confusion “can be supported by testimony of a
    single known incident of actual confusion.” 
    851 F.3d at
    457 (citing La. World
    Exposition, Inc. v. Logue, 
    746 F.2d 1033
    , 1041 (5th Cir. 1984)). However, the
    plaintiff in Louisiana World Exposition submitted testimony from a customer
    who purchased one of defendant’s tee shirts thinking it was made by plaintiff.
    
    Id.
     And Xtreme Lashes involved two instances where potential customers of
    plaintiff were confused into buying products from defendant. Xtreme Lashes,
    
    576 F.3d at 230
    . Thus, very little proof is required when customer purchases
    were actually swayed. However, as discussed below, more is required when
    the confusion did not or cannot sway purchases.
    In Domino’s Pizza, we reversed the district court’s holding that there
    was a likelihood of confusion between plaintiff’s “Domino” mark and
    defendant’s “Domino’s Pizza” mark. Amstar Corp. v. Domino’s Pizza, Inc.,
    
    615 F.2d 252
    , 255 (5th Cir. 1980). In that case, the plaintiff presented
    evidence that two people had inquired about whether defendant was related
    to plaintiff. “In view of the fact that both plaintiff’s and defendants’ sales
    currently run into the millions of dollars each year, these isolated instances
    of actual confusion are insufficient to sustain a finding of likelihood of
    confusion.” 
    Id. at 263
    . Thus, isolated instances of confusion about the
    affiliation of two companies that do not result in redirected business are not
    22
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    No. 22-50405
    enough to sustain a finding of actual confusion. Additionally, proof of actual
    confusion not involving swayed customer purchases should be weighed
    against the parties’ total volume of sales.
    In Sun Banks, we reversed a district court’s finding of a likelihood of
    confusion between the marks of plaintiff, Sun Banks of Florida, and
    defendant, Sun Federal Savings and Loan Association. Sun Banks of Fla., Inc.
    v. Sun Fed. Sav. & Loan Ass’n, 
    651 F.2d 311
    , 313 (5th Cir. 1981). For evidence
    of actual confusion, the plaintiff’s president requested that employees report
    incidents of confusion stemming from the defendant’s use of the word
    “Sun” in its name. 
    Id. at 319
    . Less than fifteen incidents were reported over
    a three-year period, and none were contacts by “a potential customer
    considering whether to transact business with one or the other of the
    parties.” 
    Id.
     The plaintiff also produced four witnesses who had inquired
    whether the two companies were related, but “in each instance there is no
    indication that the inquiry was made by a potential customer concerning the
    transaction of business.” 
    Id.
     “Although the record contains several isolated
    instances of uncertainty whether there was a connection between the two
    businesses, in light of the number of transactions conducted and the extent
    of the parties’ advertising, the amount of past confusion is negligible.” 
    Id.
     In
    addition to reaffirming that instances of uncertainty about affiliation or
    connection can be weighed against each company’s volume of business as a
    whole, Sun Banks instructs that we also look to the volume of each company’s
    advertising. Additionally, actual confusion has more weight if it is a potential
    customer considering whether to transact business with one or the other.
    In Armco, we affirmed the trial court’s finding of a likelihood of
    confusion. Armco, Inc. v. Armco Burglar Alarm Co., 
    693 F.2d 1155
    , 1156 (5th
    Cir. 1982). In that case, plaintiff provided evidence that one of its employees
    received phone calls once a month from people trying to reach defendant,
    and two other employees who had received one phone call each from people
    23
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    No. 22-50405
    trying to reach the defendant. 
    Id. at 1160
    . There, we distinguished Domino’s
    Pizza and Sun Banks because the evidence of actual confusion was “thin” in
    those cases. 
    Id.
     Citing an Eleventh Circuit case analyzing Fifth Circuit case
    law, we explained that our “precedents give varying weight to evidence of
    actual confusion, depending on whether it is short-lived confusion by
    individuals casually acquainted with a business or lasting confusion by actual
    customers.” 
    Id.
     at n.11 (citing Safeway Stores, Inc. v. Safeway Discount Drugs,
    
    675 F.2d 1160
    , 1166–1167 (11th Cir. 1982)). The two companies provided
    different products to different customers, so there was no possibility that the
    misdirected phone calls could divert sales away from the plaintiff.
    Nevertheless, we credited this evidence in affirming the lower court’s finding
    of likelihood of confusion on clear error review. 
    Id. at 1160
    .
    In Elvis Presley Enterprises, we held that “[i]nfringement can be based
    upon confusion that creates initial consumer interest, even though no actual
    sale is finally completed as a result of the confusion.” Elvis Presley Enterprises,
    Inc. v. Capece, 
    141 F.3d 188
    , 204 (5th Cir. 1998) (citing 3 J. Thomas
    McCarthy, McCarthy                  On       Trademarks          and    Unfair
    Competition § 23:6 (4th ed. 1997)). Initial confusion, even if it is “later
    dissipated by further inspection of the goods, services, or premises . . . is
    relevant to a determination of a likelihood of confusion.” Id. (citations
    omitted). Such confusion “gives the junior user credibility during the early
    stages of a transaction and can possibly bar the senior user from consideration
    by the consumer once the confusion is dissipated.” Id. In that case, Elvis
    Presley Enterprises (“EPE”), the assignee and registrant of all trademarks,
    copyrights, and publicity rights belonging to the Elvis Presley estate, sued the
    owner of a Houston bar called “the Velvet Elvis.” Id. at 191. EPE presented
    the testimony of various witnesses who “initially thought the Defendants’
    bar was a place that was associated with Elvis Presley and that it might have
    Elvis merchandise for sale.” Id. at 204. After entering, each witness had no
    24
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    No. 22-50405
    doubt the bar was not affiliated with Elvis in any way. Id. Concluding that this
    kind of initial interest confusion was still relevant, we observed the following:
    Despite the confusion being dissipated, this initial-interest
    confusion is beneficial to the Defendants because it brings
    patrons in the door; indeed, it brought at least one of EPE’s
    witnesses into the bar. Once in the door, the confusion has
    succeeded because some patrons may stay, despite realizing
    that the bar has no relationship with EPE. This initial-interest
    confusion is even more significant because the Defendants’ bar
    sometimes charges a cover charge for entry, which allows the
    Defendants to benefit from initial-interest confusion before it
    can be dissipated by entry into the bar.
    Id. at 204. Unlike Sun Banks, these instances involved potential customers of
    plaintiff because they were interested in official Elvis merchandise, but they
    walked in defendant’s door because they were confused as to affiliation.
    With these decisions to guide our analysis, we turn to the evidence in
    this case. Plaintiff points to two instances of people who inadvertently
    contacted Defendant while looking to do business with or contact Plaintiff.
    On September 13, 2018, one person sent Defendant a chat message on their
    website stating, “I need REX Glendenning email or phone number.”
    Defendant’s chat agent responded, “We currently don’t have anyone with
    that name at this company.” On June 14, 2019, another person sent a chat
    message inquiring about a property stating, “You have your signs up in
    Prosper and areas around there for large parcels of land,” but the chat agent
    responded, “Sorry, we do not sell land and we are not in the Dallas area.” In
    both of those cases, people intending to contact Plaintiff inadvertently
    contacted Defendant. In each case, the person inquiring clearly intended to
    contact or transact business with Plaintiff. Thus, unlike the initial interest
    confusion in Elvis Presley, this confusion did not present the possibility of
    garnering the Defendant business before or after it was dissipated.
    25
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    No. 22-50405
    Plaintiff next points to three instances where it received phone calls
    from people who had seen or heard Defendant’s advertisements. It also
    presents one instance where a customer of Defendant sent a letter to Plaintiff
    complaining about Defendant’s services. The district court disregarded
    these instances because none involved people who were seeking to do
    business with Plaintiff. However, under Armco, proof that the plaintiff is
    receiving calls from people who are trying to do business with the other party
    can still be relevant even where there is no realistic possibility that business
    can be diverted. 
    693 F.2d at 1160
    . Finally, Plaintiff presents two instances of
    third parties confusing the companies or their locations. As we have
    explained, those anecdotes are relevant because proof of actual confusion is
    not limited to actual or potential customers. Fuji, 
    754 F.2d at 597
    .
    Plaintiff’s anecdotal proof of confusion does not involve swayed
    customer purchases or initial interest confusion that can result in swayed
    business. It also does not involve “potential customer[s] considering whether
    to transact business with one or the other of the parties.” Sun Banks, 651 F.2d
    at 319. But it has presented instances of potential customers of each
    respective company mistakenly contacting the other. Armco, 
    693 F.2d at 1160
    . These instances are relevant, but their weight is lessened by Plaintiff’s
    and Defendant’s high volume of business and extensive advertising. Sun
    Banks, 651 F.2d at 319. Nevertheless, because Plaintiff has presented some
    relevant evidence of actual confusion, a reasonable jury could conclude that
    this digit weighs in its favor.
    viii. Degree of care exercised by potential purchasers.
    For the final digit, we determine the degree of care by looking to both
    the kind of goods or services offered and the kind of purchasers. “Where
    items are relatively inexpensive, a buyer may take less care in selecting the
    item, thereby increasing the risk of confusion . . . However, a high price tag
    26
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    No. 22-50405
    alone does not negate other [digits of confusion], especially if the goods or
    marks are similar.” Streamline, 
    851 F.3d at 458
     (internal quotation marks and
    citations omitted). “[P]rofessional and institutional” purchasers “are
    virtually certain to be informed, deliberative buyers.” Oreck Corp. v. U.S.
    Floor Sys., Inc., 
    803 F.2d 166
    , 173 (5th Cir. 1986).
    Plaintiff relies on the Trademark Trial and Appeal Board’s conclusion
    that “average homeowners do not use a high degree of care in selecting their
    broker.” Real Est. One, Inc. v. Real Est. 100 Enterprises Corp., 
    212 U.S.P.Q. 957
    , 
    1981 WL 40478
    , at *3 (T.T.A.B. 1981). That case involved two real
    estate brokerage companies that were “primarily directed to residential
    listings and sales.” 
    Id.
     Even if Defendant’s customers do not use a high
    degree of care in selecting their broker for single-family homes, Plaintiff’s
    customers are not average homebuyers or homeowners—they are by and
    large corporate entities and wealthy individuals investing in commercial and
    residential real estate. Such customers are “virtually certain to be informed,
    deliberative buyers.” Oreck, 
    803 F.2d at 173
    ; accord Int’l Council of Shopping
    Centers, Inc. v. RECONCRE, L.L.C., 
    2021 WL 148387
    , at *5 (D.D.C. Jan. 14,
    2021) (“it is hard to deny that commercial real estate market participants are,
    by and large, sophisticated consumers.”). Plaintiff’s potential customers
    exercise a high degree of care, so no reasonable jury could find that this digit
    weighs in favor of Plaintiff.
    ix. Weighing the Digits
    Since a reasonable jury could conclude that some of these factors,
    including the important factor of actual confusion, weigh in Plaintiff’s favor,
    a reasonable jury could also find a “probability of confusion” between
    Plaintiff and Defendant’s marks. Xtreme Lashes, 
    576 F.3d at 226
    . The district
    court erred by holding that Plaintiff could not establish a likelihood of
    confusion as a matter of law.
    27
    Case: 22-50405     Document: 00516885530           Page: 28   Date Filed: 09/06/2023
    No. 22-50405
    d. Damages
    Plaintiff also challenges the district court’s holding on damages for
    corrective advertising and reasonable royalties. Since we remand for a new
    trial, we need not address those issues.
    IV. Conclusion
    No reasonable jury could conclude that Plaintiff owned the marks, so
    we affirm the district court’s judgment as a matter of law as to Plaintiff’s
    Section 32(1) claim for alleged infringement of the marks after federal
    registration. However, taking the evidence in the light most favorable to
    Plaintiff and “leaving credibility determinations, the weighing of the
    evidence, and the drawing of legitimate inferences from the facts to the jury,”
    a reasonable jury could find in favor of Plaintiff’s claim under Section 43(a)
    for infringement of the marks before they were federally registered. We
    AFFIRM in part, REVERSE in part, and REMAND for further
    proceedings.
    28
    

Document Info

Docket Number: 22-50405

Filed Date: 9/6/2023

Precedential Status: Precedential

Modified Date: 9/7/2023