Crawford v. Benzie-Leelanau District Health Department Board of Health , 636 F. App'x 261 ( 2016 )


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  •                  NOT RECOMMENDED FOR FULL-TEXT PUBLICATION
    File Name: 16a0028n.06
    No. 14-2520
    FILED
    UNITED STATES COURT OF APPEALS                        Jan 15, 2016
    FOR THE SIXTH CIRCUIT                        DEBORAH S. HUNT, Clerk
    WILLIAM CRAWFORD,                                       )
    )
    Plaintiff-Appellant,                             )
    )
    ON APPEAL FROM THE
    v.                                                      )
    UNITED STATES DISTRICT
    )
    COURT FOR THE WESTERN
    BENZIE-LEELANAU DISTRICT HEALTH                         )
    DISTRICT OF MICHIGAN
    DEPARTMENT BOARD OF HEALTH, et al.,                     )
    )
    Defendants-Appellees.                            )
    BEFORE: KEITH, ROGERS, and GRIFFIN, Circuit Judges.
    DAMON J. KEITH, Circuit Judge.                   Plaintiff-Appellant William Crawford
    (“Crawford”) brought an action against Defendants-Appellees Benzie-Leelanau District Health
    Department Board of Health (“the Board”), various board members in their official and
    individual capacities,1 and Jenifer Murray (collectively “Defendants”). Crawford alleged, among
    other things, that he was deprived of a property interest in his continued employment without due
    process.   The district court entered summary judgment for Defendants after finding that
    Crawford was an at-will employee and thus had no legally cognizable property interest in his
    continued employment. Crawford appealed. For the following reasons, we AFFIRM.
    1
    Those board members are: Anne Damm, David Marshall, Dr. Richard Nielsen, James A.
    Schaub, Marcia Stobie, and Mary Tonneberger.
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    I.       BACKGROUND
    Crawford began working for the Benzie-Leelanau Health Department (the “Department”)
    in 1976 in the hourly-wage position of Sanitarian I. In October of 1996, he was promoted to the
    non-salaried Environmental Health Director position. On January 1, 1999, he was appointed to
    the salaried position of Health Officer.        He continued to act as the Environmental Health
    Director, fulfilling both roles concurrently.
    Michigan law requires that all local health departments appoint a Health Officer.2 See
    Mich. Comp. Laws § 333.2428. The individual acting in the role acts as the “administrative
    officer of the board of health and local health department . . . .”          Mich. Comp. Laws
    § 333.2428(2). Crawford acknowledges that at the time that he applied for the Health Officer
    position, he knew that the position was statutorily-mandated. As the only salaried position at the
    Department, the Health Officer position is the highest ranking executive and administrative
    officer at the Department. Crawford maintained this role for thirteen years without incident.
    On June 6, 2012, however, Jenifer Murray, the Department’s Personal Health Director,
    spoke with Heidi Roper, an employee at the Department. Murray asked Roper “what does
    [Crawford] do all day?”3 Roper replied, “do you really want to know?” She then informed
    Murray that Crawford had acted inappropriately toward another employee, Vicky Kriskywicz.
    Roper described Crawford as having an “obsession” and “lustful thing” for Kriskywicz, which
    was really “disturbing to watch.” Roper also said that Kriskywicz “was uncomfortable with it.”
    Murray informed Roper to put her concerns in writing. Roper later wrote an email in which she
    characterized Crawford as a “pervert.”
    2
    The Health Officer is appointed by the district board of health.           Mich. Comp. Laws
    § 333.2428(1).
    3
    There is evidence in the record suggesting that Murray was interested in the Health Officer
    position.
    2
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    Thereafter, other employees provided letters commenting on Crawford’s behavior toward
    Kriskywicz. The letters alleged that Crawford paid too much attention to Kriskywicz by offering
    her coffee, engaging her in conversation, walking her to her car, making what the employees
    believed to be unnecessary visits to Kriskywicz’s work area, and waiting in the parking lot for
    Kriskywicz at the beginning or end of the workday. The employees also alleged that Crawford
    stared at women’s chests. The employees asserted that the behavior had been going on for a year
    and a half; but no one had previously reported it.
    Murray told the Administrative Director, Dodie Putney, about Roper’s complaint. The
    two agreed that the Board’s Personnel and Finance Committee (“PFC”) should be informed
    immediately. Dr. Richard Nielsen and Mary Tonneberger of the PFC read the statements and
    directed the Department’s attorney, James Young, to conduct an investigation.
    On June 15, 2012, Nielsen informed Crawford of the complaint, but Nielsen failed to
    give Crawford any details about it. Nielson did not tell Crawford who made the complaint.
    Nielsen asked Crawford to sign a confidentiality agreement and informed Crawford that an
    investigation would be conducted. On June 18, 2012, Attorney Young interviewed six staff
    members. He only interviewed employees whose names Murray had provided. Young met with
    Crawford to discuss the complaint. Young mentioned the “chest-staring” allegation to Crawford,
    but elected not to ask him about other specific allegations because he observed that Crawford
    was visibly upset. Young also did not provide any names or details that “would make it obvious
    who filed the complaint.” However, Young stated that “[n]evertheless, it is a small office and, as
    [Crawford] examines his own behavior, he will know who made the complaint.”
    On June 20, 2012, Young emailed Crawford, notifying him that he would prepare a
    summary of the interviews and submit it to the PFC. On June 22, 2012, Young presented his
    3
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    summary to the Board, which noted that Crawford’s behaviors “create[d] a hostile work
    environment on the basis of sex and violate[d] the health department’s Sexual Harassment
    Policy.” However, Young’s findings stated that Crawford did not engage in “inappropriate
    touching,” and that the “recipient of [Crawford’s] behavior [did] not recall any type of
    conversation that had sexual innuendo . . . .”
    Thereafter, Crawford met with Nielsen. Nielsen informed him that the Board would
    convene a special meeting on June 26, 2012 to address the complaint. Nielsen also informed him
    that the potential discipline could be termination. Crawford asked Nielsen if Crawford should
    hire an attorney. Nielsen informed Crawford that he could not advise him on whether he should
    retain counsel.
    On June 23, 2012, Crawford called Nielsen. Crawford explained that he was preparing a
    written statement to present to the Board and that he was “having a difficult time figuring out
    how [to] defend [himself] . . . because [he didn’t] know other than talking to women’s chests []
    what [he was] being accused of.” He requested more details regarding the allegations. Nielsen
    told Crawford that the complaint alleged that he had directed an excessive amount of attention to
    one female employee. Crawford testified that at this point, if he had to “guess,” he “suspected”
    that the female employee was Kriskywicz.
    On June 26, 2012, the Board held a special meeting at which all six Board members were
    present. The Board received the statements collected from various employees, including one
    from Kriskywicz. Crawford read and submitted a two-page statement in his defense. The Board
    voted to terminate Crawford from his position of Health Officer and to demote him to Sanitarian.
    The Board noted, among other reasons, the following bases for Crawford’s termination:
    4
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    1. The Health Department’s Personnel Policy provides that an employee’s
    employment may be terminated if that employee’s job-related services are not
    satisfactory.
    2. The Health Department’s Sexual Harassment Policy provides that an
    employee, who violates that Policy, is subject to discipline up to and including
    termination.
    3. William A. Crawford, as the Health Officer and executive leader of the Health
    Department should have been exemplary in (i) his compliance with all Health
    Department policies, (ii) the execution of his duties and (iii) the exercise of good
    judgment in his interaction with other employees.
    ....
    6. [Crawford’s] behaviors compromise his ability to be an effective leader in the
    future, compromise his ability to maintain the respect of those persons whom he
    must lead, set a bad example for other employees of the Health Department, show
    unacceptably poor judgment, show an inability to recognize and evaluate his own
    behavior in his work environment and violate the Sexual Harassment Policy of the
    Health Department.
    ....
    8. These behaviors constitute job-related services that are not satisfactory to [the
    Board].
    Crawford expressed his regret over the Board’s decision and stated that he believed he
    “could have moved forward in a leadership position.”
    On July 8, 2013, Crawford filed the underlying suit.            He alleged four claims:
    (1) violation of due process against the Board and individual Board members in their official
    capacities; (2) violation of due process against the Board members and Murray in their individual
    capacities; (3) intentional interference with a business relationship against Murray in her
    individual capacity;4 and (4) breach of contract against the Board. Crawford argued that he had a
    property interest in his continued employment, based on a Personnel Policy Manual (“Manual”),
    which states in relevant part:
    An employee may be dismissed if his/her services are not satisfactory to the
    Department. Only the Health Officer has the right to decide the employee’s
    services are not satisfactory. Only the Health Officer, with the approval of the
    Board of Health, has the ability to enter into a written employment contract with
    an employee. The Department has adopted a “satisfaction standard” for continued
    4
    The parties stipulated to the dismissal of this claim.
    5
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    employment instead of “at will” employment, “just cause” employment or any
    other employment standard. No representative of the agency, regardless of title,
    can make an oral contract of employment for a definite time or alter the
    “satisfaction” employment standard.
    The Manual also states: “[a]ll employment shall be without definite term unless hired
    subject to a grant that is limited in duration. Upon hire, such employee will be notified that
    employment with the Department will be limited by the term of the grant.” Defendants filed a
    motion for summary judgment contending that Crawford did not have a constitutionally
    recognized property interest in his employment.
    After expressing displeasure with the manner in which Crawford’s reputation was
    tarnished, the district court granted Defendants’ motion.    In finding that Crawford had no
    property interest in his continued employment, the district court concluded that Crawford’s
    Health Officer position was an at-will position. Additionally, the district court held that the
    Manual did not apply to Crawford, and therefore he could not make out a claim for breach of
    contract. The district court also concluded that Crawford was not a dual employee, serving as
    both the Health Officer and the Environmental Health Director, because he received a salary
    after he was appointed to the Health Officer position. Because the district court concluded that
    Crawford did not have a property interest in his continued employment due to his at-will status,
    the district court did not reach the issues of whether Crawford was afforded the requisite
    procedural due process, or whether Defendants were entitled to qualified immunity. Crawford
    filed this timely appeal.
    II. DISCUSSION
    A. Jurisdiction
    The district court had jurisdiction over this case because it presented federal claims
    brought pursuant to 42 U.S.C. § 1983.       See 28 U.S.C. § 1331.       The district court had
    6
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    supplemental jurisdiction over the state law claims. See 28 U.S.C. § 1367. The district court’s
    judgement was a final order. Cf. Mulhall v. Ashcroft, 
    287 F.3d 543
    , 549 (6th Cir. 2002).
    Crawford timely filed his notice of appeal, giving this court jurisdiction under 28 U.S.C. § 1291,
    which authorizes appeals from final orders of district courts.
    B. Standard of Review
    This Court reviews the grant of a motion for summary judgment de novo. Bailey v. Floyd
    Cty. Bd. of Educ. By & Through Towler, 
    106 F.3d 135
    , 141 (6th Cir. 1997). Summary judgment
    is appropriate under Rule 56 of the Federal Rules of Civil Procedure where, on the basis of
    undisputed facts, the moving party is entitled to judgment as a matter of law. See Whitfield v.
    Tennessee, 
    639 F.3d 253
    , 258 (6th Cir. 2011); see also Celotex Corp. v. Catrett, 
    477 U.S. 317
    ,
    322 (1986). In deciding a motion for summary judgment, the Court must view the facts, and
    inferences to be drawn from the facts, in the light most favorable to the nonmoving party.
    Matsushita Elec. Indus. Co. v. Zenith Radio Corp., 
    475 U.S. 574
    , 587 (1986).
    Once a motion for summary judgment is properly made and supported, the opposing
    party must come forward with specific facts showing that there is a genuine issue for trial. 
    Id. Summary judgment
    will be granted “against a party who fails to make a showing sufficient to
    establish the existence of an essential element to that party’s case, and on which that party will
    bear the burden of proof at trial.” 
    Celotex, 477 U.S. at 322
    . A genuine issue concerning a
    material fact arises when the evidence is sufficient to allow a reasonable jury to return a verdict
    in the nonmoving party’s favor. See Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 248 (1986).
    C. Analysis
    Crawford raised four issues on appeal: (1) whether the district court erred by holding that
    he was an at-will employee; (2) whether he was entitled to procedural due process protection
    regarding his termination; (3) if so, whether he in fact received sufficient due process; and
    7
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    (4) whether he has a viable state-law breach-of-contract action against the Defendants.
    However, the essence of this appeal amounts to a single controlling inquiry—whether Crawford
    had a constitutionally protected property interest in his continued employment. As Crawford
    concedes, if he does not have such an interest, “the board’s decision, no matter how ill-advised,
    must stand.” See Appellant Br. at 3.
    1. Procedural Due Process Claim
    The Fourteenth Amendment prohibits state actors from depriving an individual of life
    liberty, or property without due process of law. U.S. Const. amend. XIV, § 1. “In order to
    establish a procedural due process claim, a plaintiff must show that (1) he had a life, liberty, or
    property interest protected by the Due Process Clause; (2) he was deprived of this protected
    interest; and (3) the state did not afford him adequate procedural rights prior to depriving him of
    the property interest.” Women’s Med. Prof’l Corp. v. Baird, 
    438 F.3d 595
    , 611 (6th Cir. 2006).
    Crawford must first show that he possessed a property interest in his continued employment
    before he can prevail on his due process claims against Defendants. See 
    Bailey, 106 F.3d at 141
    .
    “The existence of a property interest depends largely on state law[,]” and not every
    government employee has a property interest in continued employment. 
    Id. “[T]o establish
    a
    protected interest” in a government position, an employee “must be able to point to some
    statutory or contractual right conferred by the state which supports a legitimate claim to
    continued employment.” 
    Id. “It is
    a settled tenet of Michigan law that employment contracts for
    an indefinite term produce a presumption of employment at will absent distinguishing features to
    the contrary.” Dolan v. Continental Airlines/Continental Exp., 
    563 N.W.2d 23
    , 28 (Mich. 1997).
    Employment “at-will” means that the employment contract is “terminable at the will of either
    8
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    party for any reason or for no reason at all.” See Rood v. General Dynamics Corp., 
    507 N.W.2d 591
    , 597 (Mich. 1993).
    There are two different theories upon which a plaintiff may establish a property interest
    in continued employment under Michigan law—the “contract theory” and the “legitimate-
    expectations theory.” See Mannix v. Cty. of Monroe, 
    348 F.3d 526
    , 532 (6th Cir. 2003) (noting
    that “Toussaint5 establishes two separate theories”); Rood v. General Dynamics Corp., 
    507 N.W.2d 591
    , 606 (Mich. 1993) (distinguishing the “legitimate expectations theory of Toussaint”
    from the “traditional contract analysis”). Crawford relies on the legitimate expectations theory.6
    a. Legitimate Expectations Theory
    Because it is uncontested that Crawford’s employment term was indefinite, the
    presumption of at-will employment applies. See 
    Dolan, 563 N.W.2d at 28
    . This presumption
    can only be overcome under the legitimate expectations theory if the employer made a promise
    that is “reasonably capable of instilling a legitimate expectation of just-cause employment[.]”
    Lytle v. Malady, 
    579 N.W.2d 906
    , 911 (Mich. 1998) (emphasis added). Just-cause employment
    means the employee shall not be discharged except for cause. 
    Toussaint, 292 N.W.2d at 885
    .
    “The legitimate-expectations theory is grounded solely on public policy considerations.”
    
    Mannix, 348 F.3d at 532
    (citation omitted).           Crawford asserts that the Manual created a
    legitimate expectation of just-cause employment. His argument is unavailing for two principal
    reasons: (i) the Manual does not apply to Crawford’s Health Officer position; and (ii) the
    5
    Toussaint v. Blue Cross & Blue Shield of Michigan, 
    292 N.W.2d 880
    (Mich. 1980).
    6
    To the extent Crawford also intended to rely on the contract theory, his claim would fail because
    Crawford did not allege facts that “clearly and unambiguously” indicate that the Health
    Department intended for the Manual to form a part of his employment contract. See 
    Rood, 507 N.W.2d at 606
    (“[W]here an employer establishes a policy of discharge for cause” in a
    policy manual or handbook, “it may become part of an employment contract only when the
    circumstances (e.g., the language of the handbook itself, or an employer’s oral statements or
    conduct) clearly and unambiguously indicate that the parties so intended.”) (emphasis added).
    9
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    policies in the Manual are not reasonably capable of being interpreted as promises of just-cause
    employment.
    (i)    The Manual does not apply to Crawford’s Health Officer Position.
    No reasonable interpretation of the Manual suggests it applies to Crawford’s Health
    Officer position. Our case of Bailey v. Floyd County Bd. Of Educ., 
    106 F.3d 135
    (6th Cir. 1997),
    is instructive on this point. In Bailey, we held that a Head Start Director7 could not rely on an
    employee manual to support just-cause employment because the manual did not apply to her. 
    Id. at 142-43.
       The manual afforded Head Start employees a four-step appeals process for
    disciplinary issues. 
    Id. at 139.
    Bailey was hired as the Head Start Director, and each year
    thereafter, the superintendent would issue a letter to Bailey inviting her to retain her position for
    the upcoming school year. 
    Id. Bailey was
    eventually terminated from this position without
    receiving the process outlined in the manual. 
    Id. She brought
    suit alleging, among other things,
    due process violations. 
    Id. In analyzing
    the manual, we noted that the manual afforded Head Start employees the
    right to appeal to the Head Start Director—Bailey. 
    Id. at 143.
    We reasoned that “[i]f the manual
    was intended to modify Bailey’s employment contract, we would expect to find a provision that
    would give Bailey the right to appeal to someone other than herself when confronting
    disciplinary action.” 
    Id. In other
    words, we have determined that when examining employment
    policies, we may not read them in a manner that defies basic logic and common sense. In Bailey,
    basic logic dictated that an employee cannot appeal to herself. See 
    id. Like the
    manual in Bailey, the manual upon which Crawford relies contains provisions
    affording employees the right to appeal to the Health Officer—i.e., Crawford. The Manual goes
    7
    “Head Start is a federally-funded program that provides educational and social services to low-
    income families and their children.” 
    Bailey, 106 F.3d at 138
    .
    10
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    a step further by vesting termination authority and the administration of the personnel policies
    solely in the Health Officer’s hands. Specifically, the Manual notes that “[t]he Health Officer or
    in his/her absence, his/her designate shall be responsible for the administration of approved
    personnel policies and the development and administration of rules and procedures.”
    Additionally, the “Termination of Service” section of the Manual notes that “[o]nly the Health
    Officer has the right to decide the employee’s services are not satisfactory.” R. 40-33 (emphasis
    added). Further, “[o]nly the Health Officer . . . has the ability to enter into a written employment
    contract with an employee.” R. 40-33 (emphasis added).
    The language of the Manual itself makes clear that it does not apply to Crawford with
    respect to his position as the Health Officer. The Manual cannot reasonably be understood as
    permitting Crawford to make the final determination as to whether his own services were
    satisfactory. It would also be impossible for Crawford to enter into a legally enforceable written
    contract with himself. Additionally, like in Bailey, “[i]f the manual was intended to modify
    [Crawford’s] employment contract, we would expect to find a provision that would give
    [Crawford] the right to appeal to someone other than” himself or his designate. See 
    Bailey, 106 F.3d at 143
    .
    Crawford argues that notwithstanding the language of the Manual, the provisions of the
    Manual should apply to him because the Board consulted the Manual in finding that Crawford’s
    services were not “satisfactory” before his termination. Apparently, Crawford asserts that the
    Board turned a blind eye to the Manual’s notation that only the Health Officer can determine
    whether an employee’s services are not satisfactory. However, this Court has made clear that a
    “one-time consultation” of a manual or policy for guidance does not render the manual
    11
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    applicable to the plaintiff for purposes of changing the nature of the employment relationship.
    See 
    id. For example,
    in Bailey, the Superintendent consulted the manual in that case “for
    guidance” before terminating Bailey, and the Superintendent “attempted to provide Bailey with
    procedures analogous to those afforded to other employees prior to commencing action against
    her.” 
    Id. However, we
    held that this one-time consultation did “not affect our conclusion that”
    the manual “was not intended, and could not reasonably be understood, to affect Bailey’s”
    employment relationship. 
    Id. In other
    words, the mere fact that an employer gives reasons for
    terminating an at-will employee does not mean the employment relationship ceases to be at-will.
    This same reasoning applies here. In terminating Crawford, the Board did not merely
    conclude that his services were unsatisfactory, but the Board did so after noting that Crawford
    “as the Health Officer and executive leader of the Health Department” should set the example for
    other employees in his compliance with Health Department policies. The Board noted that his
    unsatisfactory behavior “compromise[d] his ability to be an effective leader” and
    “compromise[d] his ability to maintain the respect of those persons whom he must lead.”
    The actions of the Board are properly viewed as a “one-time consultation” in an
    “attempt[] to provide” Crawford with “procedures analogous to those afforded to other
    employees” prior to terminating him. See 
    id. This one-time
    consultation “is incapable of giving
    [Crawford] a property interest in” his position as the Health Officer.       See 
    id. Therefore, Crawford’s
    argument that because the Board consulted the Manual and the Harassment Policy,
    the Board de facto made the Manual applicable to his Health Officer position is meritless.
    12
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    (ii)   The policies in the Manual are not reasonably capable of being
    interpreted as promises of just-cause employment.
    Crawford argues that even if his Health Officer position was not covered by the Manual,
    then his position of Environmental Health Director is covered. As a preliminary matter, the
    district court made the ruling that Crawford was not employed in two positions, but rather that he
    was only employed as the Health Officer and occasionally fulfilled the duties of the
    Environmental Health Director. The district court found that because Crawford received a salary
    for this Health Officer position, and ceased to receive an hourly wage for the Environmental
    Health Director position, he was employed only as the Health Officer at the time of his
    termination. Crawford asserts that this ruling was erroneous.
    We need not decide whether this ruling was error, because the ruling does not affect the
    outcome of this case. Even affording Crawford the benefit of his dual employment theory, his
    argument fails because the polices in the Manual are not reasonably capable of being interpreted
    as promises of just-cause employment.
    To begin with, the Manual employs a “satisfactory” standard. Under Michigan law, the
    “satisfactory” standard is akin to “at-will” employment. See 
    Toussaint, 292 N.W.2d at 895
    .
    Toussaint, the seminal Michigan case recognizing the legitimate expectations theory, analogized
    “satisfactory” employment to “at-will” employment, and concluded that satisfactory services are
    not a guarantee of job security under the legitimate expectations theory. See 
    id. at 891
    n.24
    (“Where the employer has not agreed to job security, it can protect itself by entering into a
    written contract which explicitly provides that the employee serves at the pleasure or at the will
    of the employer or as long as his services are satisfactory to the employer.”) (emphasis added).
    A promise of employment only for so long as the employee’s services are satisfactory “is not . . .
    a promise to discharge for cause or good or just cause only.” 
    Toussaint, 292 N.W.2d at 895
    ; see
    13
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    also 
    Mannix, 348 F.3d at 533
    ; Rowe v. Montgomery Ward & Co., Inc., 
    473 N.W.2d 268
    , 278
    (Mich. 1991) (noting that the Supreme Court of Michigan views an offer of employment for “so
    long as” the employee’s services are “satisfactory” as “terminable at will”).
    The Manual in this cases employs this precise language—“An employee may be
    dismissed if his/her services are not satisfactory to the Department.” While the Manual purports
    to reject the “at-will” standard, the Department effectively adopted what is properly viewed as
    the “at-will” standard by another name. While “[p]arties are free to bind themselves to whatever
    termination provisions they wish,” Bracco v. Mich. Tech. Univ., 
    588 N.W.2d 467
    , 472 (Mich. Ct.
    App. 1998), the parties cannot escape controlling law on the matter. Therefore, regardless of
    what the employer called the standard under these circumstances, the policy is readily
    identifiable as one that does not create the type of job security envisioned under the legitimate
    expectations theory of Toussaint. See 
    Toussaint, 292 N.W.2d at 895
    .8
    An application of the two-step inquiry from Rood does not compel a different result.
    “The first step in analyzing a legitimate expectations claim . . . is to determine, what, if anything,
    the employer has promised.” 
    Rood, 507 N.W.2d at 606
    . “Promises, like contracts, may be either
    express or implied.” 
    Id. “[N]ot all
    policy statements will rise to the level of a promise.” 
    Id. at 607.
    Naturally, the specified terms of the policy are of importance. “The more indefinite the
    terms, the less likely it is that a promise has been made[,]” and “if no promise is made, there is
    8
    Furthermore, we are not persuaded by Crawford’s reliance on the Eighth Circuit case of
    PaineWebber, Inc. v. Agron, 
    49 F.3d 347
    (8th Cir. 1995), for the proposition that where an
    employer agrees to arbitrate employment disputes, then “some standard of discernable cause is
    inherently required in this context where an arbitration panel is called on to interpret the
    employment 
    relationship.” 49 F.3d at 352
    . Michigan has not adopted this approach. See
    Samples v. Botsford Gen. Hosp., No. 272365, 
    2007 WL 1610439
    , at *3 (Mich. Ct. App. June 5,
    2007) (“[T]he adoption of a binding arbitration policy does not convert at-will employment into
    just-cause.”); see also Hicks v. EPI Printers, Inc., 
    702 N.W.2d 883
    , 888 (Mich. Ct. App. 2005)
    (analyzing a case in which there was “an at-will employment relationship,” and “a manual with
    contractual terms that included mandatory arbitration”).
    14
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    nothing to enforce.” 
    Id. If it
    is determined that a promise was made, “the second step is to
    determine whether the promise is reasonably capable of instilling a legitimate expectation of
    just-cause employment in the employer’s employees.” 
    Id. “[O]nly policies
    and procedures
    reasonably related to employee termination are capable of instilling such expectations.” 
    Id. The Supreme
    Court of Michigan has given us the following guidance:
    [I]n all claims brought under the legitimate expectations theory of Toussaint, the
    trial court should examine employer policy statements, concerning employee
    discharge, if any, to determine, as a threshold matter, whether such policies are
    reasonably capable of being interpreted as promises of just-cause employment. If
    the employer policies are incapable of such interpretation, then the court should
    dismiss the plaintiff’s complaint on defendant’s motion for summary disposition.
    If, however, the employer’s policies relating to the employee discharge are
    capable of two reasonable interpretations, the issue is for the jury.
    
    Rood, 507 N.W.2d at 607
    (citation omitted) (emphasis added).
    “In general, a jury can find the existence of a legitimate expectation based on the
    ‘employer’s written policy statements set forth in the manual of personnel policies.’” 
    Mannix, 348 F.3d at 534
    (quoting 
    Toussaint, 292 N.W.2d at 885
    ).            “Where the plaintiff argues a
    legitimate-expectations theory, the trial court should only allow the case to proceed if the
    ‘policies are reasonably capable of being interpreted as promises of just-cause employment.’”
    Id. (quoting 
    Rood, 507 N.W.2d at 606
    ).
    Crawford’s legitimate-expectations claim fails under both prongs. With respect to the
    first prong, the policy language does not constitute a “promise.” “[A] policy to act in a particular
    manner as long as the employer so chooses, is grounds to defeat any claim that a recognizable
    promise in fact has been made.” 
    Lytle, 579 N.W.2d at 911
    . In other words, “an employer’s
    policy to act or refrain from acting in a specified way if the employer chooses is not a promise at
    all.” 
    Rood, 507 N.W.2d at 607
    . Consequently, we have distinguished terms such as “shall” and
    “will,” Freeze v. City of Decherd, Tenn., 
    753 F.3d 661
    , 666 (6th Cir. 2014) (concluding that use
    15
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    of the term “shall” creates “an obligation”), from terms such as “may,” Brown v. City of Niota,
    Tenn., 
    214 F.3d 718
    , 721-22 (6th Cir. 2000) (concluding that use of the term “may” did not
    create a contractual obligation under Tennessee law).      “The term ‘may’ is permissive and
    suggests that there are other permissible means for terminating” an employee. 
    Id. In the
    instant case, the Manual reads: “An employee may be dismissed if his/her services
    are not satisfactory to the Department.”      R. 40-33 (emphasis added).       This language is
    permissive, and it is insufficient to create a contractual obligation on the part of the employer.
    See 
    Brown, 214 F.3d at 721-22
    . Therefore, it is not a promise. See 
    id. Because there
    is no
    promise, “there is nothing to enforce.” See 
    Rood, 507 N.W.2d at 607
    .
    Even assuming that the policy is a promise, the second prong of the legitimate
    expectations analysis is not met because the Manual expressly rejects a “just cause” policy. See
    
    Rood, 507 N.W.2d at 607
    (noting that “the second step is to determine whether the promise is
    reasonably capable of instilling a legitimate expectation of just-cause employment in the
    employer’s employees”). The Manual states that, “[t]he Department has adopted a ‘satisfaction
    standard’ for continued employment instead of ‘at will’ employment, ‘just cause’ employment or
    any other employment standard.” R. 40-33 (emphasis added). Where an employer expressly
    disavows a “just cause” standard, no reasonable jury can interpret the policy as adopting a “just
    cause” standard. 
    Mannix, 348 F.3d at 535
    (“[N]o document taken as a whole can be construed to
    imply what it expressly disavows.”).
    Additionally, the legitimate expectations theory of Toussaint may not be relied upon
    when there is an express provision covering the subject matter in dispute. 
    Id. at 533
    (citing
    
    Bracco, 588 N.W.2d at 472
    ). “[A]s Toussaint taught, legitimate expectations may only imply a
    just-cause clause in an express contract otherwise silent on the issue.” 
    Id. at 534.
    Because the
    16
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    Manual has an express provision rejecting a “just cause” standard, we cannot read into the
    Manual an implied provision accepting a just cause standard.          See 
    id. Accordingly, the
    legitimate expectations theory cannot apply.
    For the foregoing reasons, the policy is incapable of being interpreted as a just cause
    policy. See 
    id. Accordingly, summary
    judgment was proper. See 
    Rood, 507 N.W.2d at 607
    (“If
    the employer policies are incapable” of “being interpreted as promises of just-cause
    employment[,]” then “the court should dismiss the plaintiff’s complaint on defendant’s motion
    for summary disposition.”).
    Relying on Rood, Crawford alternatively argues that the provision in dispute is subject to
    two reasonable interpretations and, therefore, the case must proceed to a jury. Crawford’s
    argument evinces a misreading of Rood. Rood does not stand for the proposition that where a
    policy expressly rejects a just cause standard and instead purports to adopt a different standard,
    then the question is for the jury. The Rood court was unequivocal in that if the standard is
    incapable of being interpreted as one for “just cause,” then “summary disposition” in favor of the
    Defendants is necessary.      
    Rood, 507 N.W.2d at 607
    .         Therefore, the “two reasonable
    interpretations” language from Rood can only mean that at least one of those reasonable
    interpretations is an interpretation of just-cause employment. See 
    id. at 609
    (noting that “if an
    employer elects to create policies and procedures that are reasonably capable of being interpreted
    as promises to refrain from discharging employees absent just cause,” then the question is for the
    jury). Here, as articulated above, the Manual is incapable of being interpreted as a promise of
    just-cause employment; therefore, the question is not for the jury and summary judgment in
    Defendants’ favor is warranted. See 
    Rood, 507 N.W.2d at 607
    .
    17
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    Lastly, Crawford argues that the Manual created a legitimate expectation of just-cause
    employment because it sets forth procedures by which an employee may appeal a disciplinary
    decision by the Board. This argument is unavailing. “Neither the adoption of systematic
    procedures for dealing with employees nor the creation of disciplinary guidelines transforms an
    at-will relationship into one prohibiting discharge except for just-cause.” 
    Mannix, 348 F.3d at 535
    (internal quotation marks and citation omitted). “If such documents were sufficient, no
    employer could ever establish policies informing its employees of reasons why they could be
    fired without creating a ‘just-cause’ labor force.” 
    Id. For the
    foregoing reasons, there was no genuine dispute as to a material fact regarding
    whether Crawford had a legitimate expectation of just-cause employment in either of his
    positions, and therefore summary judgment in favor of Defendants was proper.9
    2. Breach of Contract Claim
    Crawford also asserts that he has a legitimate state-law breach of contract action against
    Defendants. Crawford devotes a single sentence to supporting this argument: “As argued more
    extensively above, whether the plaintiff has a legitimate expectation of employment except for
    cause arises here from both the Personnel Policy Manual and the [B]oard’s actions, and is
    therefore a jury question under Rood[.]” Therefore, it appears that Crawford rests the entirety of
    his contract claim on his due process claim. Because the Manual did not create a legitimate
    expectation of just-cause employment under Rood, Crawford’s contract claim does not warrant
    further analysis. Cf. United States v. Layne, 
    192 F.3d 556
    , 566 (6th Cir. 1999) (noting that we
    need not address “issues adverted to in a perfunctory manner, unaccompanied by some effort at
    developed argumentation”) (internal quotation marks omitted).
    9
    Because we have disposed of this claim on the merits, we need not reach the defense of
    qualified immunity for any of the Defendants.
    18
    No. 14-2520, Crawford v. Benzie-Leelanau Dist. Health Dep’t, et al.
    III.    CONCLUSION
    For the foregoing reasons, the Manual does not apply to Crawford’s position of Health
    Officer; and even if it applied to the Environmental Health Director, it is insufficient to create a
    legitimate expectation of just-cause employment. His breach of contract claim is without merit.
    Accordingly, we AFFIRM the district court’s ruling in favor of Defendants.
    19