McMullen v. Meijer Inc ( 2003 )


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    Pursuant to Sixth Circuit Rule 206                       2    McMullen v. Meijer, Inc.                     No. 01-1211
    ELECTRONIC CITATION: 
    2003 FED App. 0247P (6th Cir.)
    File Name: 03a0247p.06                               ON BRIEF: Patrick M. Kirby, Flint, Michigan, for
    Appellant. Jeffrey Scott Rueble, Grand Rapids, Michigan, for
    Appellee.
    UNITED STATES COURT OF APPEALS
    _________________
    FOR THE SIXTH CIRCUIT
    _________________                                                            OPINION
    _________________
    WENDY MCMULLEN,                   X
    -                                       PER CURIAM. Appellant Wendy McMullen brought this
    Plaintiff-Appellant,                                             action against her former employer, Meijer Inc., seeking a
    -
    -  No. 01-1211                       declaratory judgment that her Title VII claims are not subject
    v.                      -                                    to the mandatory pre-dispute arbitration agreement she signed
    >                                   upon accepting employment with Meijer.              Although
    ,                                    McMullen acknowledges that the terms of the arbitration
    MEIJER, INC.,                      -
    Defendant-Appellee. -                                         agreement cover her statutory employment discrimination
    claims, she contends that the arbitration agreement is
    N                                     unenforceable with regard to her Title VII claims because it
    Appeal from the United States District Court                      grants Meijer exclusive control over the pool of potential
    for the Eastern District of Michigan at Detroit.                   arbitrators from which the arbitrator is selected.
    No. 99-71206—Anna Diggs Taylor, District Judge.
    After initially denying Meijer’s summary judgment motion,
    Argued: February 7, 2003                              the district court reconsidered and granted summary judgment
    in favor of Meijer in light of a perceived change in controlling
    Decided and Filed: July 25, 2003                          case law. McMullen appeals the grant of summary judgment
    in favor of Meijer and also the denial of her summary
    Before: GILMAN and GIBBONS, Circuit Judges;                      judgment motion. We reverse both rulings because we find
    ECONOMUS, District Judge.*                              that Meijer’s exclusive control over the pool of potential
    arbitrators prevents McMullen from effectively vindicating
    _________________                                  her statutory rights.
    COUNSEL                                                                      I.
    ARGUED: Patrick M. Kirby, Flint, Michigan, for Appellant.                  In 1989, Meijer hired McMullen as a store detective at its
    Jeffrey Scott Rueble, Grand Rapids, Michigan, for Appellee.              store in Flint, Michigan. McMullen faced discipline in 1998
    for an incident involving her pursuit and confrontation of a
    juvenile shoplifter in the store parking lot. Meijer offered
    McMullen a choice between demotion with a 33% decrease
    *
    The Honorable Peter C. Economus, United States District Judge for   in salary, or outright termination.        McMullen chose
    the Northern District of O hio, sitting by designation.
    1
    No. 01-1211                          McMullen v. Meijer, Inc.              3    4       McMullen v. Meijer, Inc.                            No. 01-1211
    termination and decided to challenge her discipline through                     review, you must request an arbitration hearing . . . .”
    Meijer’s termination appeal procedure (TAP).                                    Subsequently, McMullen signed and filed the necessary
    paperwork to begin the arbitral process.
    The terms of the TAP establish a two-step procedure
    requiring binding arbitration of all disputes arising out of                      Once an arbitration hearing is requested, the TAP grants
    termination of employment. The TAP expressly incorporates                       Meijer the right to unilaterally select a pool of at least five
    the Employment Dispute Resolution Rules of the American                         potential arbitrators, each of whom must be: (1) an attorney,
    Arbitration Association (AAA).1         Further, the TAP                        (2) unemployed by and unaffiliated with the company,
    specifically asserts that:                                                      (3) generally recognized as a neutral and experienced labor
    and employment arbitrator, and (4) listed on the rosters of the
    This procedure is intended to be the sole and exclusive                       Federal Mediation and Conciliation Service (FMCS) or the
    remedy and forum for all claims arising out of or relating                    AAA, as well as other arbitration rosters.2 Then, counsel for
    to an eligible team member’s termination from                                 the company and the aggrieved employee mutually select an
    employment.                                                                   arbitrator from that pool by alternatively striking names until
    only one remains. On August 20, 1998, counsel for
    The decision and award of the arbitrator is final and                         McMullen and Meijer, following this procedure, selected
    binding between the parties as to all claims arising out of                   arbitrator William Daniel to hear McMullen’s appeal.3
    or relating to an team member’s termination from
    employment which were or could have been raised at any                          Several months later, and only one day prior to the
    step in this procedure and judgment may be entered on                         scheduled date of the arbitration hearing, McMullen filed this
    the award in any circuit court or other court of competent                    declaratory judgment action in state court challenging the
    jurisdiction.                                                                 fairness of the TAP’s arbitrator-selection process. Asserting
    federal question jurisdiction, Meijer removed the action to the
    Contemporaneous to hiring McMullen, Meijer had                               United States District Court for the Eastern District of
    provided her with a copy of an employee handbook                                Michigan.
    describing both the TAP and the company’s policy of
    terminating employees only with “just cause.” McMullen had                        On December 13, 1999, Meijer brought a motion to compel
    then signed a form acknowledging receipt of the handbook                        arbitration and for summary judgment. On March 23, 2000,
    and assenting to the company’s policies and procedures.                         the district court denied both motions from the bench. The
    court’s ruling indicated that the procedures used by Meijer to
    Upon instituting termination appeal proceedings,                              select an arbitrator did not comport with the requisite level of
    McMullen argued that her discharge had been motivated by
    an intent to discriminate against her on the basis of her
    gender. Meijer denied her appeal internally and informed her                        2
    At the time McM ullen initiated the TAP process, Meijer maintained
    that, “[i]f you would like to contest the results of this further               a standing panel of potential arbitrators that it used for every arbitration
    in which it participated in the state of Michigan.
    1                                                                               3
    The American Arbitration Association, a non-profit public service              As a member of Meijer’s standing panel of potential arbitrators in
    organization, assists in the design of alternative dispute resolution systems   Michigan, Daniel had served as the arbitrator in seven arbitrations
    for corpo rations, unions, govern ment agenc ies, law firms and the courts.     involving M eijer by the time M cM ullen initiated the TAP process.
    No. 01-1211                         McMullen v. Meijer, Inc.            5    6     McMullen v. Meijer, Inc.                      No. 01-1211
    fairness for such mandatory-arbitration contracts to be                      the arbitrability of a particular dispute are reviewed de novo.
    binding. In conjunction with its decision, the court criticized              Floss v. Ryan’s Family Steakhouses, Inc., 
    211 F.3d 306
    , 311
    the extent of control exercised by Meijer over the arbitral                  (6th Cir. 2000). A district court’s denial of summary
    panel. The court also stated, “I’m sorry that there were not                 judgment is an interlocutory order that is not ordinarily
    cross motions in the case. There weren’t, so we’ll still have                appealable, but when the appeal from a denial of summary
    this case alive here.”                                                       judgment is presented together with an appeal from a grant of
    summary judgment, we have jurisdiction to review the denial.
    On September 21, 2000, McMullen moved for summary                          Thomas v. United States, 
    166 F.3d 825
    , 828 (6th Cir. 1999).
    judgment. On October 2, 2000, Meijer moved for                               When a district court denies a motion for summary judgment
    reconsideration of its earlier motions based on this court’s                 because it determines that there exists a genuine issue of
    intervening decision in Haskins v. Prudential Insurance                      material fact, we review the denial only for an abuse of
    Company of America, 
    230 F.3d 231
     (6th Cir. 2000). The                        discretion. Garner v. Memphis Police Dep’t, 
    8 F.3d 358
    , 363
    district court held a hearing on the motions on November 27,                 (6th Cir. 1993). When, however, the district court denies
    2000, and subsequently denied McMullen’s motion for                          summary judgment based solely upon legal grounds, we
    summary judgment, granted Meijer’s motion for                                review the denial de novo. 
    Id.
     Because the district court
    reconsideration, and, upon reconsideration, granted Meijer’s                 denied McMullen’s summary judgment motion solely upon
    motions for summary judgment and to compel arbitration.4                     legal grounds, we review this denial de novo.
    II.                                          The Supreme Court has held that agreements to arbitrate
    employment disputes as a condition of employment are
    The district court’s decision to grant Meijer’s motion for                 generally enforceable under the Federal Arbitration Act, 9
    summary judgment is reviewed de novo, Smith v. Ameritech,                    U.S.C. § 1 et seq. (FAA). Circuit City Stores, Inc. v. Adams,
    
    129 F.3d 857
    , 863 (6th Cir. 1997), as is the district court’s                
    532 U.S. 105
    , 109 (2001). This court has consistently upheld
    decision to grant Meijer’s motion to compel arbitration,                     the validity of pre-dispute mandatory arbitration agreements.
    Wiepking v. Prudential-Bache Securities, Inc., 
    940 F.2d 996
    ,                 Haskins, 
    230 F.3d at 239
    ; Willis v. Dean Witter Reynolds,
    998 (6th Cir. 1991). Similarly, the district court’s decisions               Inc., 
    948 F.2d 305
    , 310 (6th Cir. 1991). It is well settled that
    regarding the existence of a valid arbitration agreement and                 judicial protection of pre-dispute arbitral agreements extends
    to agreements to arbitrate statutory employment
    discrimination claims. Gilmer v. Interstate/Johnson Lane
    4
    The district judge’s decisions on the motions for summary judgment      Corp., 
    500 U.S. 20
    , 26 (1991); Willis, 
    948 F.2d at 312
    .
    consisted of brief oral rulings from the bench, rather than written          Arbitration of statutory claims is appropriate because “[b]y
    opinions. W ith regard to the propriety of issuing oral rulings on summary   agreeing to arbitrate a statutory claim, a party does not forgo
    judgment motions, unaccompanied by written findings, this court              the substantive rights afforded by the statute; it only submits
    previously has noted:
    This reviewing court, and more importantly, the parties, are             to their resolution in an arbitral, rather than a judicial, forum.”
    much better se rved when, as is the custom in this circuit, the          Gilmer, 
    500 U.S. at 26
     (quoting Mitsubishi Motors Corp. v.
    district court prepares a written opinion explaining its ruling and      Soler Chrysler-Plymouth, Inc., 
    473 U.S. 614
    , 628 (1985)).
    the reasoning, factual and legal, in support, especially when the
    ruling disposes of the case in a final judgment.                           Notwithstanding a general policy favoring such
    Peck v. Bridgeport Machines, Inc., 
    237 F.3d 61
     4, 617 (6th Cir. 2001).
    This observation is equally appropriate here.
    agreements, there are circumstances under which courts will
    No. 01-1211                    McMullen v. Meijer, Inc.        7    8    McMullen v. Meijer, Inc.                   No. 01-1211
    not enforce pre-dispute mandatory arbitration agreements            subsequent promise. Shirey v. Camden, 
    22 N.W.2d 98
    , 102
    with regard to statutory employment discrimination claims.          (Mich. 1946). Meijer did not offer McMullen any new
    In Floss, we held that, “even if arbitration is generally a         consideration in return for signing the form, which Meijer did
    suitable forum for resolving a particular statutory claim, the      not sign.
    specific arbitral forum provided under an arbitration
    agreement must nevertheless allow for the effective                   Meijer’s second preliminary argument is that our decision
    vindication of that claim.” Floss, 
    211 F.3d at 313
    . The             in Haskins prevents us from considering whether a pre-
    central issue in this case is whether Meijer’s exclusive control    dispute arbitration agreement allows for the effective
    over the pool of potential arbitrators renders the arbitral forum   vindication of statutory claims. Meijer notes that we decided
    so fundamentally unfair as to prevent McMullen from                 Haskins after we decided Floss. In Haskins, this court held
    effectively vindicating her statutory rights, thereby precluding    that “absent a showing of fraud, duress, mistake, or some
    enforcement of the pre-dispute agreement to arbitrate the           other ground upon which a contract may be voided, a court
    statutory claims.                                                   must enforce a contractual agreement to arbitrate.” Haskins,
    
    230 F.3d at 239
    . Meijer requests that we construe Haskins
    Before reaching this central issue, however, we must             narrowly, arguing that McMullen can only escape from her
    address two preliminary arguments made by Meijer. First,            agreement to arbitrate by showing “fraud, duress, or mistake.”
    Meijer argues that, regardless of the viability of the pre-         In other words, Meijer contends that McMullen cannot ask a
    dispute agreement, McMullen should be compelled to                  court to “inquire into the fairness of the terms of these
    arbitrate her claims because she voluntarily and knowingly          arbitration contracts and to void them because one of their
    agreed to arbitration after the dispute had occurred. When          terms - the method of selecting the arbitrator - is allegedly
    Meijer internally reviewed McMullen’s claim after her               unfair to her.” The district court concurred with Meijer,
    termination, it issued a “results of review” statement on a         opining that “Haskins has substantially narrowed the grounds
    Meijer “Termination Appeal Form.” The form states that to           on which one may challenge a contractual agreement to
    challenge the termination, an employee must request                 arbitrate.” Consequently, the district court granted Meijer’s
    arbitration. Part 3 of the form states, “I request that my case     motion for reconsideration.
    be submitted to arbitration in accordance with the Company’s
    Termination Appeal Procedure.” Beneath this statement, the            The district court’s ruling, however, overstates the impact
    form is signed solely by Wendy McMullen.                            of Haskins on the agreement signed by McMullen. In
    Haskins, the plaintiff signed an agreement with a securities
    McMullen did not agree to waive any right to sue by              dealers’ association binding him to arbitrate any disputes
    signing this form. The form was merely an administrative            arising with his employer. The plaintiff’s challenge to the
    step required to initiate the arbitration process that McMullen     agreement focused on his ignorance as to the existence of the
    agreed to upon her hire. The form itself does not constitute an     mandatory arbitration agreement, rather than on any perceived
    arbitration agreement because it contains no promise not to         unfairness in the arbitration process. Haskins, 230 F.3d at
    sue on behalf of either party. Moreover, the form does not          239-40. The Haskins court adopted a contracts-law approach
    constitute an enforceable agreement because it lacks                to determining the validity of the agreement, holding that,
    contractual consideration. It is an elemental tenet of              despite plaintiff’s ignorance, the agreement was enforceable
    Michigan contract law, which applies here, that past                absent fraud, mistake, duress, or another contractual ground
    consideration cannot serve as legal consideration for a             for challenge.
    No. 01-1211                           McMullen v. Meijer, Inc.               9    10   McMullen v. Meijer, Inc.                    No. 01-1211
    In arguing that McMullen can only escape arbitration by                         Secondly, contrary to the position Meijer espouses, the court
    showing fraud, mistake, or duress, Meijer ignores the                             held that:
    remaining portion of the holding in Haskins, where this court
    made an allowance for “some other ground upon which a                               Even if this Court found no contractual defenses to the
    contract may be voided.” Haskins, 
    230 F.3d at 239
    . This                             enforcement of the [arbitration agreement], Plaintiff’s
    language sufficiently encompasses the “effective vindication”                       substantive rights are affected by the agreement. Courts
    analysis prescribed by the United States Supreme Court and                          have recognized that, although arbitration agreements are
    endorsed by this circuit in Floss.5 Indeed, subsequent cases                        generally favored, they will not be enforced if they affect
    have arrived at this precise conclusion, construing the Floss                       an individual’s substantive rights. Gilmer, 500 U.S. at
    “effective vindication” analysis as another ground on which                         28, 
    111 S.Ct. 1647
    . Where an individual is unable to
    a mandatory arbitration agreement can be voided. See                                vindicate his or her rights because of an obstacle erected
    Cooper v. MRM Inv. Co., 
    199 F.Supp.2d 771
    , 775 (M.D.                                by an arbitration agreement, the court may not enforce
    Tenn. 2002); French v. First Union Securities, Inc., 209                            that arbitration agreement.
    F.Supp.2d 818, 826 (M.D. Tenn. 2002); Rembert v. Ryan’s
    Steakhouse, 
    596 N.W.2d 208
    , 218 (Mich. App. 1999).6                               Cooper, 
    199 F.Supp.2d at 780-81
    .
    For example, in Cooper, the court extensively discussed                           Furthermore, even if Meijer’s interpretation of Haskins
    Haskins in the course of assessing the validity of a pre-dispute                  were correct, Haskins has been superseded by our en banc
    agreement to arbitrate signed by a restaurant employee. In so                     decision in Morrison v. Circuit City Stores, Inc., 
    317 F.3d 646
    doing, the court essentially divided the Haskins analysis into                    (6th Cir. 2003). As we held in Morrison, “[t]he Supreme
    two separate stages. First, it undertook the Haskins                              Court has made clear that statutory rights, such as those
    contractual analysis that Meijer promotes in the instant appeal                   created by Title VII, may be subject to mandatory arbitration
    as the only means for invalidating such an agreement.                             only if the arbitral forum permits the effective vindication of
    those rights.” 
    317 F.3d at 658
    . “Under Gilmer, the arbitral
    forum must provide litigants with an effective substitute for
    5                                                                             the judicial forum. . . .” 
    Id. at 659
    .
    The “effective vindication” test referenced in Floss derives from
    Gilmer, where the Supreme Court proclaimed, “[S]o long as the                        Therefore, we must decide whether Meijer’s TAP provides
    prospective litigant effectively may vindicate [his or her] statutory cause
    of action in the arb itral forum , the statute will continue to serve bo th its   McMullen with an effective substitute for the judicial forum
    remedial and d eterrent function.” Gilmer, 
    500 U.S. at 28
     (quoting                to pursue her Title VII claims. The TAP adopted by Meijer
    Mitsubishi Motors Corp., 
    473 U.S. at 637
    ).                                        is commendably fair except in one important respect: it
    6
    grants Meijer unilateral control over the pool of potential
    Although the Rem bert decision predated Haskins, it did not predate         arbitrators.
    Beauchamp v. Great West Life Assurance Company, 
    918 F.Supp. 1091
    (E.D. Mich. 19 96), the underlying case on which Haskins rested its                 McMullen relies heavily on Hooters of America v. Phillips,
    holding. Indeed, the language in Haskins stating that “absent a showing
    of fraud, duress, mistake or some other ground upon which a contract may
    
    173 F.3d 933
     (4th Cir. 1999), to support her argument that
    be voided, a court must enforce a contractual agreement to arbitrate,” is         Meijer’s TAP is so unfair that it does not provide an effective
    adopted from Beauchamp, 
    918 F.Supp. at 1098
    . Thus, the Rembert                    means of vindicating her Title VII rights. In Hooters, the
    court’s conc lusion tha t Beauchamp permits a fairness challenge to an            Fourth Circuit invalidated an arbitration agreement that it
    arbitration agreement applies with equal force to Haskins.
    No. 01-1211                    McMullen v. Meijer, Inc.       11    12    McMullen v. Meijer, Inc.                  No. 01-1211
    found “so one-sided that [its] only possible purpose [was] to         rules do not even prohibit Hooters from placing its
    undermine the neutrality of the proceeding.” Id. at 938. The          managers themselves on the list.
    Hooters court stated, “By promulgating [a] system of warped
    rules, Hooters so skewed the process in its favor that Phillips     Id. at 938-39.
    has been denied arbitration in any meaningful sense of the
    word.” Id. at 941.                                                    In addition to Hooters, McMullen cites our opinion in Floss
    in support of her argument that Meijer’s TAP should not be
    Many of the arbitration procedures criticized by the Fourth      enforced in this case. In Floss, this court invalidated an
    Circuit in Hooters were patently one-sided. For example, the        arbitration agreement that gave a third-party arbitration
    arbitration agreement at issue in Hooters required employees        service, EDSI, complete discretion over the procedures and
    to file a notice of the particulars of their claims, as well as a   rules to be used during arbitration hearings. Floss, 211 F.3d
    list of all fact witnesses along with a summary of their            at 310. Because EDSI could change those rules without
    knowledge, while the company was required to do neither.            notice, and without the consent of the claimant, we held that
    Hooters, 173 F.3d at 938-39. The company could expand the           the agreement to arbitrate lacked consideration and mutuality
    scope of arbitration to any matter, but the employee could          of obligation. Id. at 315-16.
    only arbitrate matters asserted in the notice of claim. The
    company, but not the employee, could create a record or                Our opinion in Floss also criticized, albeit in dicta, the
    transcript of the proceeding. The company also retained the         fairness of EDSI’s arbitrator-selection process. Under EDSI’s
    sole right to cancel the arbitration agreement or bring suit in     rules, three “adjudicators” were selected from three separate
    court to vacate or modify the arbitration award. Finally, the       selection pools to preside over the arbitration hearing. The
    company could unilaterally modify the rules at any time             first of these pools consisted of supervisors and managers
    without notice to the employee, even in the middle of an            from another EDSI signatory company; the second consisted
    arbitration hearing. Id.                                            of employees from another signatory; and the third contained
    attorneys, retired judges, and other “competent professional
    Moreover, the selection process in Hooters “[was] crafted        persons.” Id. at 313-14 n.7. As described by the Floss court:
    to ensure a biased decisionmaker.” Hooters, 173 F.3d at 938.
    The Hooters court described the selection procedure as                The selection process begins with EDSI furnishing both
    follows:                                                              parties a list of potential adjudicators organized
    according to each selection pool. Information regarding
    The employee and Hooters each select an arbitrator, and             each adjudicator’s recent employment history and related
    the two arbitrators in turn select a third. Good enough,            biographical information is provided to the parties along
    except that the employee’s arbitrator and the third                 with this list. The parties may then move to strike any
    arbitrator must be selected from a list of arbitrators              adjudicator for cause. Following the removal of any
    created exclusively by Hooters. This gives Hooters                  adjudicators for cause, the parties each strike a name
    control over the entire panel and places no limits                  from the list until only one name remains from each
    whatsoever on whom Hooters can put on the list. Under               selection pool.
    the rules, Hooters is free to devise lists of partial
    arbitrators who have existing relationships, financial or         Id.
    familial, with Hooters and its management. In fact, the
    No. 01-1211                    McMullen v. Meijer, Inc.      13    14    McMullen v. Meijer, Inc.                      No. 01-1211
    Although this process appears facially reasonable, we           the entire panel” exercised by the employer in Hooters and
    expressed our “serious reservations as to whether the arbitral     rejected by the Fourth Circuit. Hooters, 173 F.3d at 939.
    forum provided under the current version of the EDSI Rules         Furthermore, the arbitrator-selection procedure used by
    and Procedures is suitable for the resolution of statutory         Meijer allows it to create the type of symbiotic relationship
    claims.” Id. at 314. Specifically, we observed that “the           with its arbitrators that we feared would promulgate bias in
    neutrality of the forum is far from clear in light of the          Floss. Floss, 
    211 F.3d at 314
    . The risk of bias inherent in
    uncertain relationship between [the employer] and EDSI.” 
    Id.
           Meijer’s procedure is demonstrated by the fact that Meijer
    The record did not reflect whether EDSI, in contrast to the        uses the same panel of five to seven arbitrators in each
    AAA, was a for-profit entity, but we questioned whether an         arbitration hearing in which it participates in the state of
    alleged financial relationship between the employer company        Michigan. We find Meijer’s exclusive control over the pool
    and EDSI, compounded by the latter’s pecuniary interest in         of potential arbitrators particularly problematic because
    retaining its arbitration service contract, might foster bias in   Meijer could easily have adopted a procedure in which an
    favor of the employer client. Most significantly to the present    unbiased third-party, such as the AAA or FMCS, selected the
    case, we found in Floss that “[i]n light of EDSI’s role in         pool of potential arbitrators.
    determining the pool of potential arbitrators, any such bias
    would render the arbitral forum fundamentally unfair.” 
    Id.
               Meijer argues that the bias which McMullen fears will
    (citing Cole v. Burns Int'l Security Services, 
    105 F.3d 1465
    ,      manifest itself during her arbitration hearing is, at this point,
    1482 (D.C. Cir. 1997) (“At a minimum, statutory rights             merely potential bias. This is not an insignificant argument.
    include both a substantive protection and access to a neutral      The Supreme Court, when presented with an allegation of
    forum in which to enforce those protections.”).                    hypothetical bias, “decline[d] to indulge the presumption that
    the parties and arbitral body conducting a proceeding will be
    Meijer’s TAP is plainly more even-handed than the                unable or unwilling to retain competent, conscientious and
    arbitration agreement at issue in Hooters, which allowed for       impartial arbitrators.” Gilmer, 
    500 U.S. at 30
     (quoting
    unfettered employer control over the potential arbitral panel      Mitsubishi, 
    473 U.S. at 634
    ). McMullen has not asserted that
    and contained a myriad of unilaterally biased clauses and          the particular arbitrator selected to hear her claim is biased
    rules, giving Hooters an advantage in every aspect of the          against her or that his arbitration decisions in the past have
    arbitration. But the arbitrator-selection process provided for     unreasonably favored Meijer.
    under Meijer’s TAP is less fair than the arbitrator-selection
    process described in Floss as “fundamentally unfair.” 
    Id.
     In          McMullen’s complaint here, however, goes beyond an
    Floss, a third-party company had exclusive control over the        allegation of a potentially biased arbitrator because McMullen
    pool of potential arbitrators, while in the present case the       cites a lack of fairness inherent in the arbitrator-selection
    employer has exclusive control over the selection pool. The        process. The Supreme Court in Gilmer recognized that fair
    Floss court was concerned that the company that selected the       and impartial “arbitration rules . . . provide protections against
    pool of potential arbitrators might be biased in favor of the      biased panels.” 
    Id.
     Meijer’s TAP contains many of the rules
    employer, while here the company that selects the pool of          acclaimed by Gilmer for their ability to guard against
    potential arbitrators is the employer.                             potential arbitral bias, but unlike the rules considered in
    Gilmer, Meijer’s TAP grants one party to the arbitration
    The type of control exercised by Meijer over the potential       unilateral control over the pool of potential arbitrators. This
    arbitrators is analogous to the “exclusive[] . . . control over    procedure prevents Meijer’s TAP from being an effective
    No. 01-1211                    McMullen v. Meijer, Inc.       15
    substitute for a judicial forum because it inherently lacks
    neutrality. Therefore, we conclude that McMullen’s Title VII
    claims are not subject to the mandatory pre-dispute arbitration
    agreement she signed upon accepting employment with
    Meijer.
    Meijer also argues that Gilmer clearly establishes that the
    preferred method for challenging allegations of bias is to
    pursue the underlying claims through the arbitration process
    and then seek review only “[w]here there was evident
    partiality or corruption in the arbitrators.” 
    Id.
     (quoting
    
    9 U.S.C. § 10
    (b)). While this is true for allegations of
    potential or hypothetical bias among the arbitrators, it does
    not apply to an allegation, as is present here, that the
    arbitrator-selection process is fundamentally unfair. The
    Hooters court and the Floss court both recognized that
    procedural unfairness inherent in an arbitration agreement
    may be challenged before the arbitration. When the process
    used to select the arbitrator is fundamentally unfair, as in this
    case, the arbitral forum is not an effective substitute for a
    judicial forum, and there is no need to present separate
    evidence of bias or corruption in the particular arbitrator
    selected.
    III.
    For all of these reasons, we reverse the district court’s grant
    of summary judgment to Meijer and the district court’s denial
    of summary judgment to McMullen. We remand the case to
    the district court so that it may enter judgment in favor of
    McMullen in accordance with this opinion.