Steiner v. Henderson ( 2003 )


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    Pursuant to Sixth Circuit Rule 206            2     Steiner v. Henderson                         No. 02-3395
    ELECTRONIC CITATION: 
    2003 FED App. 0429P (6th Cir.)
    File Name: 03a0429p.06                    ATTORNEY, Cleveland, Ohio, for Appellee. ON BRIEF:
    Elizabeth A. Raies, TZANGAS, PLAKAS, MANNOS &
    RECUPERO, Canton, Ohio, for Appellant. William J. Kopp,
    UNITED STATES COURT OF APPEALS                            ASSISTANT UNITED STATES ATTORNEY, Cleveland,
    Ohio, for Appellee.
    FOR THE SIXTH CIRCUIT
    _________________                                             _________________
    VICKI STEINER,                     X                                              OPINION
    Plaintiff-Appellant,      -                                         _________________
    -
    -  No. 02-3395          SUHRHEINRICH, Circuit Judge. Plaintiff-Appellant
    v.                      -                     Vicki Steiner appeals from the district court’s dismissal of her
    >                    Title VII claim for failure to exhaust her administrative
    ,                     remedies. The district court dismissed Steiner’s claim under
    WILLIAM J. HENDERSON ,              -
    Postmaster General, United                                Fed. R. Civ. P. 12(b)(6) because Steiner had failed to file her
    -                     gender discrimination claim with an Equal Employment
    States Postal Service,              -                     Opportunity Commission (“EEOC”) officer within forty-five
    Defendant-Appellee. -                          days of the alleged discriminatory occurrence, as required by
    -                     
    29 C.F.R. § 1614.105
    (a)(1). Steiner contends that principles
    N                       of equitable tolling apply, despite her failure to timely contact
    Appeal from the United States District Court       an EEO counselor, because she actively and diligently
    for the Northern District of Ohio at Akron.       pursued a resolution to her complaint by following an
    No. 01-01064—Dan A. Polster, District Judge.         established employer policy concerning discrimination
    complaints in the workplace. We affirm the decision of the
    Argued: September 16, 2003                  district court.
    Decided and Filed: December 8, 2003                                             I.
    Before: SUHRHEINRICH, COLE, and ROGERS, Circuit             Steiner is an employee of the United States Postal Service
    Judges.                                (“USPS”). For the past twenty-four years, she has worked at
    the USPS mail processing plant in Canton, Ohio. In 1997,
    _________________                       she received a promotion to the position of Manager of
    Distribution Operations (“MDO”) for the weekday day shift.
    COUNSEL                            As a MDO, Steiner’s new responsibilities included managing
    employees who process mail in the plant.
    ARGUED: Elizabeth A. Raies, TZANGAS, PLAKAS,
    MANNOS & RECUPERO, Canton, Ohio, for Appellant.             In April 1998, Judson Zernechel arrived at the Canton plant
    William J. Kopp, ASSISTANT UNITED STATES                  as the new plant manager, and Steiner’s supervisor. On
    1
    No. 02-3395                       Steiner v. Henderson      3    4     Steiner v. Henderson                          No. 02-3395
    October 4, 2000, Zernechel distributed a letter informing        filed suit in the district court on May 3, 2001. The USPS
    Steiner that she was to be reassigned, effective October 7, to   filed a motion to dismiss Steiner’s complaint as untimely, and
    the position of MDO “in training,” and that she would no         the district court granted that motion on March 28, 2002,
    longer be working the day shift Monday through Friday, but       because Steiner had not filed her complaint with the EEOC
    the midnight shift Thursday through Monday.                      within the forty-five day deadline provided by 
    29 C.F.R. § 1614.105
    (a)(1). Moreover, the district court found that there
    Steiner was displeased with her reassignment and               was no reason to equitably toll the filing deadline under the
    apparently perceived the reassignment as discrimination          circumstances. Steiner filed a notice of appeal to this Court
    based on her gender. Accordingly, she sought redress. On         on April 10, 2002, and her appeal of the district court’s
    October 18, she sent a letter to Frank Neri, the Senior Plant    dismissal is timely before us.
    Manager and Zernechel’s direct superior, requesting a
    meeting to discuss her reassignment. The letter stated that                                      II.
    Steiner felt she was “being treated disparately.”
    We review de novo a district court’s dismissal of a
    Neri responded on October 20, and informed Steiner that        complaint pursuant to Fed. R. Civ. P. 12(b)(6). Amini v.
    she should contact Zernechel directly to discuss her concerns.   Oberlin Coll., 
    259 F.3d 493
    , 497 (6th Cir. 2001). We will
    Steiner did not contact Zernechel as Neri had instructed, but    dismiss the plaintiff’s claims only if it is clear that the
    instead contacted Jordan Small, the District Manager and         plaintiff “can prove no set of facts in support of the claims
    Neri’s direct superior, by letter on November 8, and requested   that would entitle him to relief.” 
    Id.
     (citation omitted).
    a meeting to discuss the situation. Small responded in writing
    on November 15 and informed Steiner that he had no                 “We review a district court’s decision to grant or deny
    jurisdiction to handle her complaint and stated that he was      equitable tolling de novo when the facts are undisputed or the
    referring her letter back to Neri, the Senior Plant Manager.     district court rules, as a matter of law, that equitable tolling is
    not available; in all other circumstances we review for an
    Neri responded to the forwarded letter on December 4, and     abuse of discretion.” Seay v. Tenn. Valley Auth., 339 F.3d
    again informed Steiner that she should attempt to meet with      454, 469 (6th Cir. 2003).
    Zernechel, her direct supervisor, to discuss the matter.
    Specifically, Neri stated that he wished to “encourage                                          III.
    [Steiner] again to meet with Judson Zernechel so decisions
    can be made that best suit [Steiner] and [her] future success      Title VII of the Civil Rights Act of 1964, 
    78 Stat. 253
    , as
    with the [USPS].” Moreover, in this December 4 letter, Neri      amended by the Equal Employment Opportunity Act of 1972,
    stated that he was willing to be present at any meeting          
    86 Stat. 103
    , 42 U.S.C. §§ 2000e, et seq., provides the
    between Zernechel and Steiner.                                   exclusive judicial remedy for claims of discrimination in
    federal employment. See Brown v. General Servs. Admin.,
    Steiner again failed to attempt to meet with Zernechel, and   
    425 U.S. 820
    , 835 (1976). “In permitting federal employees
    contacted the EEOC for pre-complaint counseling on January       to sue under Title VII, Congress conditioned the
    9, 2001. She subsequently filed a Title VII complaint with       government’s waiver of sovereign immunity upon a
    the USPS EEOC on February 7, 2001. The USPS EEOC                 plaintiff’s satisfaction of ‘rigorous administrative exhaustion
    dismissed her complaint as untimely on March 15, 2001. She       requirements and time limitations.’”            McFarland v.
    No. 02-3395                         Steiner v. Henderson       5    6       Steiner v. Henderson                               No. 02-3395
    Henderson, 
    307 F.3d 402
    , 406 (6th Cir. 2002) (quoting               actual notice of the time restraint; (2) whether she had
    Brown, 
    425 U.S. at 833
    ). At issue here is the requirement that      constructive notice of the time restraint; (3) the degree of
    a federal employee claiming discrimination must contact an          diligence exerted in pursuing her rights; (4) the degree of
    Equal Employment Opportunity (“EEO”) counselor within               prejudice to the defendant; and (5) the reasonableness of
    forty-five days of an alleged discriminatory occurrence. 29         plaintiff’s ignorance of the time constraint. EEOC v. Ky.
    C.F.R. § 1614.105(a)(1) (2003). Failure to do so is cause for       State Police Dep’t, 
    80 F.3d 1086
    , 1094 (6th Cir. 1996);
    dismissal of the complaint by the agency, see 29 C.F.R.             Andrews v. Orr, 
    851 F.2d 146
    , 151 (6th Cir. 1988). These
    § 1614.107(a)(2) (2003), as well as by the district court. See      factors are not exclusive bases for equitable tolling, however,
    Brown, 
    425 U.S. at 832
     (noting that § 717(c) allows an              and the decision to allow equitable tolling is made on a case-
    aggrieved employee to file a civil action in federal district       by-case basis. Seay, 339 F.3d at 469 (citations omitted).
    court, but that the complainant must first seek relief in the
    agency that had discriminated against him).                            Steiner attached a copy of the USPS’s “Publication 552,”
    entitled “Manager’s Guide to Understanding Sexual
    Steiner does not dispute that she failed to contact an EEO        Harassment,” to her memorandum in opposition to the
    counselor within forty-five days of the October 7, 2000,            USPS’s motion to dismiss below.1 On page ten of that
    reassignment. However, Steiner argues that the forty-five day       publication, the forty-five day filing requirement is clearly
    period is subject to principles of equitable tolling. Indeed,       delineated. Steiner has admitted that, as a manager herself,
    the forty-five day filing period is not a jurisdictional            she was intimately familiar with these guidelines, and further
    prerequisite, and can be tolled where principles of equity          states that she relied on this publication to determine how to
    demand it. See Zipes v. Trans World Airlines, Inc., 455 U.S.        proceed with her complaint. By her own admission, Steiner
    385, 393 (1982); see also Irwin v. Dep’t of Veterans Affairs,       had actual knowledge of the time limits. Cf. Amini, 
    259 F.3d 498
     U.S. 89, 95 (1990) (extending Zipes to administrative           at 501 (noting that the plaintiff, a lawyer, admitted in his brief
    requirements for federal employees); Mitchell v. Chapman,           that he was aware of both the EEOC filing requirements and
    
    343 F.3d 811
    , 819-20 (6th Cir. 2003); Seay, 339 F.3d at 469.        the applicable limitations period; agreeing with the district
    This Court has held that a federal employee’s obligation to         court that equitable tolling was not warranted). Moreover,
    consult with an EEO counselor within a set time period as a         Steiner’s correspondence with her superiors indicates that
    precondition to suit is subject to equitable tolling, waiver, and   Steiner had hired an attorney as early as October 18, 2000.
    estoppel. Mitchell, 
    343 F.3d at 819-20
    .                             “Constructive knowledge of a time limit will usually be
    imputed when the plaintiff retains an attorney within the
    At the same time, the Supreme Court has made clear that           limitations period.” Weigel v. Baptist Hosp., 
    302 F.3d 367
    ,
    tolling in a Title VII context should be allowed “only              376 (6th Cir. 2002); Jackson v. Richards Med. Co., 961 F.2d
    sparingly.” Irwin, 498 U.S. at 457. This Court has similarly        575, 579 (6th Cir. 1992). Accordingly, we find little doubt
    noted that equitable tolling is “available only in compelling       that Steiner had actual, let alone constructive, notice of the
    cases which justify a departure from established procedures.”
    Puckett v. Tennessee Eastman Co., 
    889 F.2d 1481
    , 1488 (6th
    Cir. 1989).                                                             1
    This publication deals only with sexual harassment claims, and not
    In considering whether equitable tolling should apply, we         discrimination claims. Steiner, ho wever, uses this publication to
    generally look at five factors: (1) whether the plaintiff had       dem onstrate that she was aware of the internal operating procedures of the
    USPS.
    No. 02-3395                       Steiner v. Henderson       7    8      Steiner v. Henderson                         No. 02-3395
    forty-five day filing deadline. She was aware of the filing           complaints, and the University agreed that it would not
    deadline and failed to follow the Senior Plant Manager’s              use the time it spent in its investigation to prejudice
    instructions on how to pursue her claim internally. Therefore,        plaintiff with respect to any statute of limitations. It
    the first, second, and fifth factors cut against Steiner’s            appears to us that the University’s express statements,
    argument for equitable tolling.                                       and plaintiff’s reliance thereon, could reasonably have
    led plaintiff to delay in the filing of her charges with the
    Nevertheless, Steiner claims that the forty-five day filing         EEOC.
    period should be tolled because she diligently pursued her
    claim during that time period. Steiner presents her               605 F.2d at 259. Here, Neri, through his letters, merely
    correspondence with both Neri and Small to illustrate that she    encouraged Steiner to first seek redress from Zernechel.
    was in pursuit of her claim at all times. However, although       Nowhere in either of Neri’s letters to Steiner did Neri mention
    Steiner claims the pursuit of her claim was diligent, she has     the filing deadline. Nor did Neri ever discourage Steiner from
    admitted that at no time did she follow Neri’s instructions as    immediately filing her claim with the EEOC. Therefore, we
    to how to proceed with her claim. Neri twice instructed           cannot find that Neri, or any other USPS supervisor, tricked
    Steiner to contact Zernechel for another meeting, and even        Steiner or did anything untoward in order to prevent her from
    offered to appear at such a meeting. Steiner never contacted      seeking EEOC counseling. Steiner was free to seek EEOC
    Zernechel. Thus, the third factor also cuts against Steiner.      counseling at any time. Cf. Seay, 338 F.3d at 468-70 (holding
    that equitable tolling was warranted where the employer
    Steiner further claims that Neri’s and Small’s refusal to      informed the plaintiff that no one had received the job, but
    agree to meet with her or to personally address her claim         omitted additional information that another employee had
    contributed to her missing the deadline, and constituted          been “rotated” into the position for “developmental
    misleading tactics that should likewise toll the deadline         purposes”; stating that “[t]his was the critical information
    period. This Court has held that affirmative representations      Plaintiff needed to raise his suspicions about the employer’s
    by the employer that misled a Title VII complainant into          possible racially discriminatory motive in rejecting him”).
    missing a filing deadline are sufficient to toll the applicable
    Title VII period. See, e.g., Leake v. Univ. of Cincinnati, 605       Furthermore, Steiner has not presented any evidence that
    F.2d 255, 259 (6th Cir. 1979); see also Irwin, 498 U.S. at 458    either Neri or Small blatantly disregarded USPS policy in an
    (noting that the Court has allowed equitable tolling in           effort to improperly delay satisfaction of Steiner’s claim.
    situations where the claimant “has been induced or tricked by     Steiner impliedly argues that either Neri, Small, or both, were
    his adversary’s misconduct into allowing the filing deadline      required to address her claim. In her affidavit, Steiner relies
    to pass”). In Leake, we found it necessary to equitably toll      on the aforementioned Publication 552 as the basis for this
    the filing deadline because the defendant employer had            assertion. However, Publication 552 does not make any
    specifically requested that the plaintiff not seek EEOC           specific individual responsible for such discrimination
    counseling until it had time to investigate the plaintiff’s       complaints, but matter of factly states that each manager,
    allegations. There we found:                                      postmaster, and supervisor has the “role [and responsibility]
    to listen, inquire, and try to resolve a sexual harassment
    It was during the period of voluntary negotiations that         complaint,” and that if the supervisor does not “have the
    plaintiff and the University agreed that she would give         authority to conduct an inquiry, [he] must take it to a
    the University sufficient time to investigate her               manager, postmaster, or supervisor who does.” First, this is
    No. 02-3395                         Steiner v. Henderson       9    10    Steiner v. Henderson                         No. 02-3395
    exactly what Small and Neri did in referring her to Zernechel.      a “right-to-sue” letter, that she may pursue a claim in federal
    This vague language does not necessarily render every USPS          court. Patterson, 491 U.S. at 181.
    manager or supervisor responsible for addressing any
    employee’s claim. Second, even if Publication 552 does                 “Voluntary compliance is Title VII’s preferred method for
    make every supervisor responsible, it applies only to               promoting the goal of nondiscrimination; it also is the reason
    harassment claims, not discrimination claims. The fact that         for the EEOC’s existence.” St. John v. Employment Dev.
    both harassment and discrimination claims potentially fall          Dep’t., 
    642 F.2d 273
    , 275 (9th Cir. 1981). See generally
    under Title VII and are both subject to the forty-five day          Alexander v. Gardner-Denver Co., 
    415 U.S. 36
    , 44 (1974)
    filing deadline does not necessarily mean that each claim is        (stating that “[c]ooperation and voluntary compliance were
    likewise governed by the same internal grievance procedures.        selected” by Congress as the preferred means of assuring
    In any event, we find no evidence that either Neri or Small         equality of employment opportunities by eliminating
    did anything at all to mislead Steiner or to prevent her from       discrimination, and “[t]o this end, Congress created the
    timely filing her claim with the EEOC.                              [EEOC]” and established a procedure by which the EEOC
    and cooperating local agencies would have an opportunity to
    Finally, assuming lack of prejudice to the defendant              settle disputes through conference and conciliation before the
    employer had been shown, Steiner would still not be entitled        aggrieved party was allowed to file a lawsuit). Steiner’s
    to equitable relief. The Supreme Court has held that the            efforts contravene the congressional decision that the role of
    absence of prejudice to the defendant employer “is not an           conciliator belongs to a third party with expertise, the EEOC.
    independent basis for invoking the doctrine and sanctioning         As such, her efforts do not provide a suitable basis upon
    deviations from established procedures.” Baldwin County             which to grant equitable relief. Cf. Puckett, 
    889 F.2d at
    1488
    Welcome Ctr. v. Brown, 
    466 U.S. 147
    , 152 (1984) (per                (holding that equitable tolling was not warranted where the
    curiam); Amini, 
    259 F.3d at 501
    .                                    plaintiff merely requested withdrawal of her EEOC charges
    but did not request a right-to-sue letter; stating that “[s]uch a
    In essence, Steiner seeks equitable tolling because she was      decision flouts the statutory requirement of a receipt of a
    proactive in seeking conciliation, and did not passively let the    right-to-sue letter, and amounts to a position of arrogance
    time slip away. Her efforts are at odds with the will of            regarding the statutory requirement as mere surplusage”).
    Congress, however. “In Title VII, Congress set up an
    elaborate administrative procedure, implemented through the            As we remarked in Graham-Humphreys v. Memphis Brooks
    EEOC, that is designed to assist in the investigation of claims     Museum of Art, 
    209 F.3d 552
     (6th Cir. 2000), “[t]ypically,
    of racial discrimination in the workplace and to work towards       equitable tolling applies only when a litigant’s failure to meet
    the resolution of these claims through conciliation rather than     a legally-mandated deadline unavoidably arose from
    litigation.” Patterson v. McLean Credit Union, 
    491 U.S. 164
    ,        circumstances beyond that litigant’s control.” 
    Id.
     at 560-61
    180-81 (1989) (citing 42 U.S.C. § 2000e-5(b)); see also             (and cases therein); see also Brown v. Crowe, 
    963 F.2d 895
    ,
    Morgan v. Washington Mfg. Co., 
    660 F.2d 710
    , 711 (6th Cir.          899-900 (6th Cir. 1992) (holding that equitable tolling applied
    1981) (stating that the purpose of Title VII’s administrative       where the legal mistake which caused the plaintiff not to meet
    scheme is “to encourage reconciliation and arbitration of           the statutory time requirements was made by a state agency
    employee grievances prior to litigation”). It is only after these   and through no fault of plaintiff). The circumstances of this
    procedures have been exhausted and the plaintiff has received       case certainly do not fit within that model. As the Supreme
    Court observed in Baldwin,
    No. 02-3395                           Steiner v. Henderson      11
    [p]rocedural requirements established by Congress for
    gaining access to the federal courts are not to be
    disregarded by courts out of a vague sympathy for
    particular litigants. As we stated in Mohasco Corp. v.
    Silver, 
    447 U.S. 807
    , 826 . . . (1980), “[i]n the long run,
    experience teaches that strict adherence to the procedural
    requirements specified by the legislature is the best
    guarantee of evenhanded administration of the law.”
    Brown, 
    466 U.S. at 152
    . Accordingly, we hold that the
    district court did not err in dismissing this action for failure to
    meet the forty-five day filing period. In other words, the
    district court did not err in holding as a matter of law that
    equitable tolling was not warranted on the facts of this case.
    III.
    For the foregoing reasons, we AFFIRM the judgment of
    the district court.