Tina Wallace v. FedEx Corporation ( 2014 )


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  •                               RECOMMENDED FOR FULL-TEXT PUBLICATION
    Pursuant to Sixth Circuit I.O.P. 32.1(b)
    File Name: 14a0202p.06
    UNITED STATES COURT OF APPEALS
    FOR THE SIXTH CIRCUIT
    _________________
    TINA C. WALLACE,                                  ┐
    Plaintiff-Appellant/Cross-Appellee, │
    │
    │                     Nos. 11-5500/5577
    v.                                          │
    >
    │
    FEDEX CORPORATION,                                            │
    Defendant-Appellee/Cross-Appellant.                │
    ┘
    Appeal from the United States District Court
    for the Western District of Tennessee at Memphis.
    No. 2:08-cv-2145—No. 2:08-cv-2145.
    Argued: May 7, 2014
    Decided and Filed: August 22, 2014
    Before: COLE, Chief Judge; MOORE, Circuit Judge; DRAIN, District Judge.*
    _________________
    COUNSEL
    ARGUED: Alistair E. Newbern, VANDERBILT APPELLATE LITIGATION CLINIC,
    Nashville, Tennessee, for Appellant/Cross-Appellee.     M. Kimberly Hodges, FEDEX
    CORPORATION, Memphis, Tennessee, for Appellee/Cross-Appellant. ON BRIEF: Alistair E.
    Newbern, VANDERBILT APPELLATE LITIGATION CLINIC, Nashville, Tennessee, for
    Appellant/Cross-Appellee. M. Kimberly Hodges, David A. Billions, FEDEX CORPORATION,
    Memphis, Tennessee, for Appellee/Cross-Appellant. Tina C. Wallace, Collierville, Tennessee,
    pro se.
    *
    The Honorable Gershwin A. Drain, United States District Judge for the Eastern District of Michigan,
    sitting by designation.
    1
    Nos. 11-5500/5577                Wallace v. FedEx Corp.                         Page 2
    _________________
    OPINION
    _________________
    KAREN NELSON MOORE, Circuit Judge. Plaintiff-Appellant/Cross-Appellee Tina
    Wallace worked for Defendant-Appellee/Cross-Appellant FedEx Corporation (“FedEx”) for
    twenty-one years in a variety of positions. By 2007, she was a senior paralegal. By the summer
    of 2007, Wallace also had a variety of health problems that required her to take leave from her
    position. FedEx offered Wallace leave under the Family and Medical Leave Act (“FMLA”), and
    its representatives verbally asked her to complete a medical-certification form. FedEx, however,
    never explained the consequences of not returning a completed form. Wallace failed to provide
    FedEx with the medical certification, and once she was absent for two consecutive days after the
    form was due, FedEx terminated her employment. Wallace filed suit under the FMLA, alleging
    that FedEx interfered with her rights under the statute. A magistrate judge dismissed Wallace’s
    request for liquidated damages and front pay, but after a trial, the jury sided with Wallace on the
    issues of liability and back pay, awarding damages in the amount of $173,000. Both parties filed
    post-judgment motions, and the magistrate judge denied all of them, except to reduce Wallace’s
    damages award to $90,788.
    Wallace appealed the magistrate judge’s decisions on liquidated damages, front pay, and
    remittitur. FedEx cross-appealed, challenging the magistrate judge’s denial of its motion for
    judgment as a matter of law on liability, making several different arguments. On December 14,
    2011, a motions panel of this court dismissed Wallace’s appeal of the liquidated-damages and
    front-pay decisions as untimely under Federal Rule of Appellate Procedure 4. This decision was
    clearly erroneous under binding circuit precedent, but we may not revisit it three years later.
    Therefore, we review only the parties’ arguments related to the magistrate judge’s March 24,
    2011 order.    On the merits, we REVERSE the magistrate judge’s remittitur decision and
    ORDER the magistrate judge to enter judgment in favor of Wallace in the amount of $173,000.
    With regard to FedEx’s cross-appeals, we AFFIRM the magistrate judge’s denial of judgment as
    a matter of law on all issues.
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                              Page 3
    I. BACKGROUND
    A. Facts
    Wallace started working for FedEx in 1986 as a part-time package handler. She stayed
    with the company, moving eventually into the legal department in 1993 as an associate paralegal.
    On June 1, 2007, Wallace transferred as a senior paralegal into the Legal Sales and Alliance
    Group, which was supervised by Rusty Phillips. Wallace shifted into this group, in part, because
    of a variety of health problems. Knowing this information, Phillips had a conversation with
    Wallace prior to her joining his group, highlighting the importance of adhering to the scheduled
    workday—9:00 a.m. to 6:00 p.m.—to support the sales staff on the West Coast.
    During the summer of 2007 as this transfer took place, Wallace was also suffering from
    temporomandibular joint disorder, known as “TMJ,” which resulted in severe headaches, facial
    pain, chest pains, “significant weight loss,” and sleeping problems. R. 53 at 130:16–19, 132:17–
    24 (Mar. 29 Trial Tr.) (Page ID #1587, 1589). Dr. Christine Kasser, Wallace’s physician, had
    prescribed “Synthroid, Adderall, Prozac, Wellbutrin, Lortab, Subutex, Klonopin, and Ambien” to
    treat this condition. Id. at 133:22–23 (Page ID #1590). The prescriptions helped some, but
    Wallace continued to have sleep issues and stomach problems. In late July 2007, Wallace started
    arriving at work late, which prompted Phillips to email Wallace, stressing the importance of
    arriving to work on time. See id. at 168:5–24 (Page ID #1625); Ex. App’x at 56. Wallace
    apologized for “slacking” and “promise[d] to everyday, try to strive with 100% dedication and
    determination to get [to work] at or before 9:00.” Ex. App’x at 57.
    Wallace’s health and attendance problems worsened after Dr. Kasser adjusted Wallace’s
    Lortab prescription on Friday, August 3. R. 53 at 167:15–17 (Mar. 29 Trial Tr.) (Page ID
    #1624). Lortab is a narcotic, and Wallace and her doctor decided to discontinue its use. Id. at
    134:5–14 (Page ID #1591). This process had rather drastic side effects. Wallace experienced
    “ringing in [her] ears,” “night sweats,” and “headaches”; she “felt like [she] was in a fog,” and
    “[her] skin was all crawly feeling.” Id. at 134:10–14 (Page ID #1591). She could not sleep and
    had diarrhea. Id. As a result, “getting up” in the morning and “getting to work” were difficult.
    Id. at 134:17–21 (Page ID #1591). At times, when she arrived at work, she “would sit in the
    parking lot and cry” or “go in to the building and . . . cry.” Id. at 134:20–23 (Page ID #1591).
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                              Page 4
    On Monday, August 6, Wallace emailed Phillips with the subject line “not sure what to
    do”:
    Rusty, because of my “past/baggage/history, etc.” I have struggled with whether I
    should or shouldn’t let you know something; but because of the same reasons I
    really feel and think I should, but also shouldn’t because of how it will or will not
    be taken/understood.
    Ex. App’x at 15.      Phillips responded that he thought “keeping an open, honest line of
    communication open [was] critical to a successful transition [to Wallace’s new position]” and
    offered to find someone with whom Wallace would feel comfortable speaking, if not him. Id.
    By Tuesday, August 7, Wallace’s Lortab withdrawal symptoms had worsened, and she
    called in sick. The next day, Wallace emailed Phillips again: “In addition to yesterday, I
    unfortunately am unable to come in today and the rest of the week.” Ex. App’x at 14. Phillips
    replied: “You already know you are going to be sick through Friday? No hope of feeling better?
    Not sure I understand.” Ex. App’x at 58. Three hours later, Phillips sent another email:
    Could you please be here at 9:00 a.m. sharp on Monday—we need to spend some
    time talking about your schedule—I think we are slipping from the 9:00 a.m. start
    time. . . . On the work schedule, in my mind, 9:00 means 9:00—not 9:12, 9:17 or
    9:25. I believe there is a pattern of missing the start time we agreed upon. While
    I understand the occasional few minutes—it is a problem when it becomes a
    pattern. . . . Please let me know that you have received this e-mail. Thank you
    and I hope you are feeling better.
    Ex. App’x at 14.
    Monday came, and Wallace arrived at work ninety minutes late. Phillips emailed: “After
    setting expectations when you started and after having a couple of discussions regarding your
    schedule, I am very disturbed that you arrived today at 10:30. We must find time to talk today.”
    Ex. App’x at 60. Wallace replied several hours later, apologizing. Phillips agreed “to start
    fresh,” but again stressed the importance of Wallace arriving on time to work. Id.
    The next day, August 14, Wallace came to work at 9:30. When she arrived, Wallace tried
    to give Phillips an explanation, but he told her that they would meet later in the day. Phillips
    prepared a “written counseling,” a sort of reprimand, and issued it to Wallace. R. 54 at 174:8–9,
    174:18–19 (Mar. 30 Trial Tr.) (Page ID #2183); see also Ex. App’x at 61.              This written
    Nos. 11-5500/5577             Wallace v. FedEx Corp.                             Page 5
    counseling partially documented Wallace’s tardiness and the multiple discussions between
    Phillips and Wallace regarding Wallace’s attendance. Ex. App’x at 61. It also acknowledged
    that continued tardiness would result in “the escalation of the disciplinary process.” Id.
    On August 15, Wallace, Phillips, and Cathy Bowsher, a FedEx Human Resources
    Manager, met to discuss the written counseling. See Ex. App’x at 50. According to Phillips,
    Wallace apologized again for her tardiness and explained that she had had trouble “getting her
    child off to school.” R. 54 at 177:23 (Mar. 30 Trial Tr.) (Page ID #2186). She also alerted
    Phillips and Bowsher to the fact that she was having difficulty, in part, because her doctor had
    adjusted her medication. At trial, Wallace stated that she did not mention the precise medication
    being adjusted because she “was not comfortable getting into that much detail.” R. 53 at
    136:13–14 (Mar. 29 Trial Tr.) (Page ID #1593). In response, Phillips gave Wallace three
    options:
    First, comply with the attendance policy and complete work assignments in a
    timely fashion. Second, consider taking a period of time for medical leave until
    such time as she feels capable of adhering to the attendance policy and
    completing her work tasks. Lastly, [Wallace could] elect to not comply with the
    work requirements and suffer the consequences of the progressive discipline
    process.
    Ex. App’x at 50. Wallace did not choose an option at the meeting. R. 53 at 137:6 (Mar. 29 Trial
    Tr.) (Page ID #1594).
    Immediately following the meeting’s conclusion, Wallace went to a pre-scheduled
    appointment with Dr. Kasser. During this visit, Dr. Kasser recognized that Wallace’s “condition
    appeared to be markedly changed” since the last time the doctor saw her and that Wallace “was
    anxious, shaking, [and] tremulous.”        Id. at 214:10–20 (Page ID #1671).            Dr. Kasser
    “recommend[ed] that [Wallace] be off work for two weeks due to her medical conditions.” Ex.
    App’x at 3. The doctor placed this recommendation in writing and then wrote, “[s]he will then
    be reassessed.” Id. Dr. Kasser also presented Wallace with a letter indicating that Wallace’s
    absences from August 7 to August 10 should be excused for medical reasons. Ex. App’x at 62.
    Following this appointment, Wallace returned to her workplace and met with Phillips.
    Wallace presented him with both letters from Dr. Kasser. Two conversations took place. One,
    Nos. 11-5500/5577                  Wallace v. FedEx Corp.                                        Page 6
    Wallace, Phillips, and Lynn Diebold—an attorney in FedEx’s Labor and Employment Group—
    discussed her medical leave. Phillips passed Wallace several FMLA forms, though they were
    unmarked and unsigned.1 Diebold told Wallace that Wallace “need[ed] to have [the paperwork]
    back within 15 days.” R. 53 at 139:18–19 (Mar. 29 Trial Tr.) (Page ID #1596). Two, Phillips
    tried to have Wallace sign the written counseling, as well as an amendment to the original form.
    Wallace refused, and Phillips and Scott Young—a colleague of Phillips’s—documented
    Wallace’s refusal.
    Wallace took the FMLA forms to Dr. Kasser, and the doctor filled out the necessary
    certification on August 20. See Ex. App’x at 9. On August 23, after evaluating Wallace, Dr.
    Kasser wrote another letter, recommending that Wallace have an additional three weeks of sick
    leave. See Ex. App’x at 10. After this visit, Wallace took the form and the letter, but she never
    returned either to FedEx. At trial, Wallace explained that she “could not bring [herself] to
    contact them or see them or go to them to provide those [forms] to them because of . . . the way
    that [she] was feeling because of . . . stopping all the medication.” R. 53 at 144:19–23 (Mar. 29
    Trial Tr.) (Page ID #1601). In particular, she said that she “was just not [herself]” and that she
    “felt like a failure and a disappointment . . . and could not bring [herself] to call anybody or see
    anybody.” Id. at 145:1–6 (Page ID #1602). On cross-examination, Wallace admitted that her
    phone and bank records indicated that she placed several other phone calls and made purchases
    away from her home. Id. at 189:8–191:16 (Page ID #1646–48). During this time, Phillips also
    sent Wallace an overnight envelope with her timesheets that she was to fill in and return in a
    prepaid envelope. FedEx never received completed timesheets.
    On August 30, according to FedEx, Wallace’s original two weeks of leave ended. When
    Wallace failed to report to work, Phillips tried numerous times to reach her by phone, but he
    testified that he received a busy signal each time. R. 54 at 195:25–196:1 (Mar. 30 Trial Tr.)
    (Page ID #2204–05). He also sent an email to Wallace’s personal account, alerting her to the
    fact that her leave had ended and that he had received no documentation from her. See Ex.
    App’x at 69. Phillips did not receive a “read receipt” indicating that Wallace had opened or seen
    1
    At trial, Phillips admitted that he “didn’t know to fill . . . out” the portion of the forms that an employer
    must fill out. R. 54 at 194:4–5 (Mar. 30 Trial Tr.) (Page ID #2203).
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                            Page 7
    this email. R. 54 at 200:24–201:10 (Mar. 30 Trial Tr.) (Page ID #2209–10). This same sequence
    of events played out again on August 31, and once more, Phillips failed to reach Wallace. Id. at
    198:4–200:21 (Page ID #2207–09). In his August 31 email, Phillips wrote:
    I have received nothing from you related to an extension of the sick time and I
    have not heard from you related to your failure to return to work on either August
    30 or 31. Even if you had an extension of your time away from the office for sick
    leave by your doctor, it is your duty and responsibility to notify me of the
    situation, pursuant to company policy. . . . This is a very serious matter and I
    would suggest that you review our corporate policies and procedures related to
    failing to provide proper notice of your absence from work.
    Ex. App’x at 70.
    The weekend and Labor Day passed without communication between Wallace and
    anyone at FedEx. On Tuesday, September 4, Wallace called Bowsher at 5:30 a.m. and left a
    voice message, telling Bowsher that she was on her way to the hospital for surgery on her right
    ear. The same day, Phillips—with the assistance of Bowsher—drafted a termination letter,
    severing the company’s relationship with Wallace for failing to comply with FedEx’s attendance
    policy. The policy states that “[e]mployees who are absent for two (2) consecutive workdays
    without notifying a member of management within their organizational hierarchy shall be
    considered to have voluntarily resigned their employment with [FedEx].” Ex. App’x at 52.
    Phillips sent the termination letter through FedEx’s overnight-delivery service. Phillips and
    Bowsher also left a voice message for Wallace, advising her that she had been fired.
    When Wallace received the letter and the voice message on September 5, she called
    Phillips, Bowsher, and Jim Ferguson—a general counsel and vice president at FedEx. Wallace
    told them that she had a completed medical-certification form, but Ferguson told her that “it
    didn’t matter.” R. 53 at 153:12 (Mar. 29 Trial Tr.) (Page ID #1610). At trial, Wallace testified
    that she would have called or turned in the medical-certification form if she had known the
    consequences of not doing so.
    After her termination, Wallace continued to see Dr. Kasser. On December 13, Dr. Kasser
    executed a form for the Tennessee Department of Labor and Workforce Development on which
    she indicated that Wallace had been able to return to her usual duties on September 11, 2007.
    See Ex. App’x 11. Starting in mid-October, approximately one month after being terminated,
    Nos. 11-5500/5577                    Wallace v. FedEx Corp.                                     Page 8
    Wallace began applying for other jobs. See Ex. App’x at 12–13. Between October 2007 and
    January 2010, Wallace applied (unsuccessfully) for approximately eighty jobs. See id.
    While unemployed, Wallace also started seeing Dr. Jack Morgan, a psychiatrist, in
    January 2009. When Wallace first visited Dr. Morgan, he awarded her a GAF score of 45 in his
    notes because “she was not handling things well.” R. 54 at 32:9–11, 33:7 (Mar. 30 Trial Tr.)
    (Page ID #2041, 2042). He also diagnosed her as potentially having bipolar disorder and a
    personality disorder, as well as suffering from obsessive compulsive disorder and ADHD. Dr.
    Morgan continued to see and treat Wallace, and by August 2009, she had improved enough that
    Dr. Morgan assigned a GAF score of 68, meaning that she was in the “higher level of moderate
    impairment.” Id. at 43:21 (Page ID #2052). When asked if Wallace could perform her duties as
    a paralegal in February 2010, Dr. Morgan replied that he did not know the precise duties of a
    paralegal but that he “would be surprised to see her function well and be comfortable in a
    . . . larger organization . . . .” Id. at 45:3–5 (Page ID #2054).
    B. Procedural History
    On March 3, 2008, Wallace filed suit in federal court, alleging that FedEx violated the
    FMLA by terminating her employment on September 5, 2007. Wallace requested payment for
    her lost wages and healthcare benefits, reinstatement (and front pay until she is reinstated), and
    “liquidated damages in an amount equal to [her] lost wages, salary, and employment benefits”
    provided for in 
    29 U.S.C. § 2617
    (a)(1)(A)(iii). R. 1 at 5 (Compl.) (Page ID #5).
    The case went to trial approximately two years later.2 At the end of Wallace’s case-in-
    chief, FedEx moved for judgment as a matter of law under Federal Rule of Civil Procedure
    50(a). See R. 54 at 5:8–10 (Mar. 30 Trial Tr.) (Page ID #2014). FedEx argued that Wallace was
    not eligible for FMLA leave because she had never returned the medical-certification form
    required by 
    29 U.S.C. § 2613
    (a), and if she was not on FMLA leave, FedEx could not have
    interfered with it. 
    Id.
     at 6:16–7:14 (Page ID #2015–16). The court denied this motion, finding
    that a reasonable jury could conclude that FedEx failed to follow 
    29 C.F.R. § 825.305
     (2007),3
    2
    Both parties consented to a magistrate judge handling the proceedings under 
    28 U.S.C. § 636
    (c).
    3
    Unless otherwise noted, all references to the Code of Federal Regulations are to the version in force at the
    time of the challenged events in this case.
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                             Page 9
    which requires the company to explain the consequences of not returning the medical-
    certification form within fifteen days. R. 54 at 18:9–20:9 (Mar. 30 Trial Tr.) (Page ID #2027–
    29).
    After another day of testimony, FedEx moved again for judgment as a matter of law.
    FedEx argued that Wallace failed to put the company on notice that she was taking FMLA leave.
    Again, the court denied the motion, finding sufficient evidence in the record to support a
    reasonable juror’s finding in favor of Wallace. FedEx also moved under Rule 50(a) for judgment
    as a matter of law on the issues of (1) liquidated damages, arguing that Wallace failed to
    demonstrate that FedEx acted in bad faith, and (2) front pay, claiming “any calculation of front
    pay would be purely speculative . . . .” R. 54 at 235:10–236:18 (Mar. 30 Trial Tr.) (Page ID
    #2244–45). The court granted this motion in full. See 
    id.
     at 247:20–250:12 (Page ID #2256–59).
    The court submitted the remainder of the case to the jury, which found that Wallace
    proved the following elements by a preponderance of the evidence: (1) “that she suffered from a
    ‘serious health condition’ that made her unable to perform the functions of her position”; (2) that
    she gave FedEx “adequate ‘notice’ of her intent to take leave under the FMLA”; (3) that FedEx
    “failed to give her written notice of her obligation to timely provide sufficient medical
    certification and the consequences if she failed to do so”; and (4) “but for [FedEx’s] not
    providing written notice . . . , [Wallace] would have timely provided [the information].” R. 56 at
    1–2 (Verdict Form) (Page ID #836–37). The jury awarded Wallace $173,000. 
    Id. at 2
     (Page ID
    #837). The judgment issued on April 2, 2010.
    Since then, the parties have filed numerous motions. On April 23, 2010, FedEx filed a
    motion—unopposed by Wallace—requesting that the district court extend the deadline until May
    7, 2010 for FedEx to file a motion under Federal Rules of Civil Procedure 50(b) and 59. R. 62 at
    1–3 (Mot. to Extend) (Page ID #847–49). On April 27, 2010, the court granted this motion. R.
    64 at 1 (Mag. J. Order Granting Extension) (Page ID #871). The same day, Wallace filed a Rule
    59(d) motion for a partial new trial on the issues of liquidated damages and front pay. R. 63 at 1
    (Pl. Rule 59(d) Mot.) (Page ID #850).
    On May 7, 2010, FedEx filed a Rule 50(b) motion for judgment as a matter of law,
    arguing (1) that 
    29 C.F.R. § 825.305
     is arbitrary and capricious; (2) that FedEx provided written
    Nos. 11-5500/5577               Wallace v. FedEx Corp.                                Page 10
    notice regarding Wallace’s need to return the medical-certification form; and (3) that Wallace
    failed to demonstrate any prejudice due to FedEx’s failure to provide notice. R. 65 at 1–2 (Def.
    Rule 50(b) & 59 Mot.) (Page ID #872–73). In the same document, FedEx also moved under
    Rule 59 for a new trial on the issue of back pay or, in the alternative, remittitur of the
    compensatory-damages verdict. 
    Id.
    On December 20, 2010, the magistrate judge denied Wallace’s Rule 59(d) motion for a
    new trial on the issue of liquidated damages, finding that there was no evidence that FedEx or its
    employees “intentionally or willfully violated Wallace’s rights.” R. 80 at 8 (Mag. J. Dec. 20,
    2010 Ruling) (Page ID #1181). The magistrate judge also denied Wallace’s Rule 59(d) motion
    for a new trial on the issue of front pay because Wallace failed to present evidence that “she was
    able to return to work.” 
    Id. at 12
     (Page ID #1185).
    The next action in this saga took place on March 24, 2011 when the magistrate judge
    denied FedEx’s motion under Rule 50(b) for judgment as a matter of law, but granted FedEx’s
    request for a remittance of the compensatory damages award under Rule 59. R. 87 at 1 (Mag. J.
    Mar. 24, 2011 Order) (Page ID #2629). The magistrate judge decided that a reasonable jury
    could not find that Wallace was able to work more than sixteen months between her termination
    and the trial. 
    Id.
     at 12–13 (Page ID #2640–41). Accordingly, the magistrate judge reduced the
    compensatory-damages award to $90,788.4 The rest of FedEx’s motions were denied.
    On April 25, 2011, Wallace filed her notice of appeal pro se, seeking review of the
    magistrate judge’s grant of FedEx’s Rule 50(a) motion on March 31, 2010 on the issues of
    liquidated damages and front pay; the magistrate judge’s order of April 27, 2010, extending
    FedEx’s filing deadline; the magistrate judge’s order of December 20, 2010, denying Wallace’s
    motion for a new trial on liquidated damages and front pay; and the magistrate judge’s order of
    March 24, 2011, granting remittitur. R. 92 (Pl. Notice of Appeal) (Page ID #2659). On May 3,
    2011, the magistrate judge’s revised judgment issued. R. 95 (Revised J.) (Page ID #2670). And
    on May 9, 2011, FedEx filed its notice of cross-appeal, challenging the magistrate judge’s order
    of March 24, 2011, denying FedEx’s motion for judgment as a matter of law, and also the
    4
    This number is the sum of sixteen months of unpaid wages at $5,528 per month and $2,340—the cost of
    Wallace’s lost benefits. See R. 87 at 9 n.3 (Mag. J. Mar. 24, 2011 Order) (Page ID #2637).
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                           Page 11
    revised judgment entered on May 3, 2011. R. 96 (Def. Notice of Cross-Appeal) (Page ID
    #2671).
    On May 17, 2011, the clerk’s office for this circuit issued an order to show cause to
    Wallace, having observed that her notice to appeal appeared to have been filed late as it related
    to the magistrate judge’s decisions of March 31, 2010, April 27, 2010, and December 20, 2010.
    See Wallace v. FedEx Corp., No. 11-5500, at *1 (6th Cir. May 17, 2011) (unpublished order).
    The show-cause order reasoned that FedEx’s May 7, 2010 motion was not timely filed because it
    was filed more than 28 days from when the lower court issued its judgment, and Federal Rule of
    Civil Procedure 6(b)(2) prevents a court from extending this period of time. 
    Id.
     The order
    required Wallace to explain “why [her] appeal should not be partially dismissed for failure to
    comply with Federal Rule of Appellate Procedure 4(a),” which requires a plaintiff to file a notice
    of appeal within 30 days of the judgment or ruling on the last timely filed dispositive motion.
    Wallace v. FedEx Corp., No. 11-5500, at *2 (6th Cir. May 17, 2011) (unpublished order). On
    June 8, Wallace replied pro se, agreeing that Federal Rule of Civil Procedure 6(b)(2) prevents a
    court from extending the time to file a Rule 59 motion, but offering little argument other than to
    state that “she [was] not waiving her right to appeal issues within FedEx’s post-trial motion.”
    Appellant Mot. to Show Cause at 2.
    On December 14, 2011, a motions panel issued an order, dismissing Wallace’s appeal of
    the magistrate judge’s rulings of March 31, 2010, April 27, 2010, and December 20, 2010.
    Wallace v. FedEx Corp., Nos. 11-5500 & 11-5577, at *3 (6th Cir. Dec. 14, 2011) (unpublished
    order). The motions panel reasoned that, under Federal Rule of Appellate Procedure 4, FedEx’s
    Rules 50(b) and 59 motion was not timely filed and, therefore, that that motion did not toll the
    appeals period. 
    Id. at *2
    . As a result, because Wallace filed her notice of appeal more than
    twenty-eight days after the magistrate judge’s December 20, 2010 ruling, she did not comply
    with Federal Rule of Appellate Procedure 4, depriving us of jurisdiction to hear her appeal of
    those rulings, leaving only her appeal of the March 24, 2011 order. 
    Id.
     In addition, the motions
    panel ruled FedEx’s cross-appeal of the March 24, 2011 ruling was timely. 
    Id.
    In her current appeal, Wallace raises several claims: (1) her notice of appeal related to
    the March 31, 2010 and December 20, 2010 rulings was timely filed; (2) the magistrate judge
    Nos. 11-5500/5577                 Wallace v. FedEx Corp.                                    Page 12
    erred in granting FedEx’s Rule 50(a) motion on (a) liquidated damages and (b) front pay; and
    (3) the magistrate judge erred in reducing the jury’s award of back pay. In its cross-appeal,
    FedEx avers that the magistrate judge erred in several ways in denying FedEx judgment as a
    matter of law: (1) the magistrate judge found that a reasonable juror could conclude that
    (a) FedEx did not comply with the requirements of 
    29 C.F.R. § 825.305
    (a) & (d); (b) Wallace
    put FedEx on notice that she intended to take FMLA leave after August 29; and (c) FedEx
    terminated Wallace’s employment due to her FMLA leave; and (2) the magistrate judge
    inappropriately deferred to 
    29 C.F.R. § 825.305
     because it is arbitrary and capricious.
    II. JURISDICTION
    Before evaluating any of the parties’ arguments on the merits of the magistrate judge’s
    various rulings, we must first determine which issues are properly in front of us. See, e.g., First
    Nat’l Bank of Pulaski v. Curry, 
    301 F.3d 456
    , 461 (6th Cir. 2002). The main question presented
    is whether we can entertain Wallace’s claims regarding the magistrate judge’s December 20,
    2010 ruling given that a motions panel has already dismissed this appeal as untimely.
    Ultimately, we conclude that we can decide only the appeal and cross-appeal related to the
    magistrate judge’s March 24, 2011 order.
    A. Applicable Rules
    Answering this question requires us to decipher how several rules of civil and appellate
    procedure interact. By way of introduction and for ease of reference, we briefly describe these
    rules at the outset. Under Federal Rule of Appellate Procedure 4, a notice of appeal “must be
    filed with the district clerk within 30 days after entry of the judgment or the order appealed
    from.”5 Fed. R. App. P. 4(a)(1)(A). However, under the terms of the rule, “[i]f a party timely
    files [a motion under Federal Rules of Civil Procedure 50(b) or 59], the time to file an appeal
    runs for all parties from the entry of the order disposing of the last such remaining motion.” Fed.
    R. App. P. 4(a)(4)(A). According to the plain text of the rules, these post-judgment motions are
    timely if filed “no later than 28 days after the entry of the judgment.” Fed. R. Civ. P. 50(b) &
    5
    In Bowles v. Russell, 
    551 U.S. 205
     (2007), the Supreme Court held this requirement to be jurisdictional.
    
    Id. at 214
    .
    Nos. 11-5500/5577                 Wallace v. FedEx Corp.                                   Page 13
    59(b). In addition, Federal Rule of Civil Procedure 6(b)(2) prohibits a district court from
    extending this twenty-eight-day time period.6 With this framework in mind, we turn to the
    jurisdictional questions.
    B. Wallace’s Appeal of Liquidated-Damages and Front-Pay Rulings
    On December 14, 2011, the motions panel dismissed Wallace’s appeal relating to the
    issues of liquidated damages and front pay, holding that Wallace had failed to comply with
    Federal Rule of Appellate Procedure 4. Wallace claims that this decision was clearly erroneous
    under our binding precedent. Before we can reach the question of whether Wallace complied
    with Federal Rule of Appellate Procedure 4, however, we must first satisfy ourselves that we can
    even consider reinstating her appeal.
    In the regular course of events, one panel of this court cannot overrule another panel’s
    published decision. See Darrah v. City of Oak Park, 
    255 F.3d 301
    , 309 (6th Cir. 2001). While
    the decisions of motions panels are generally interlocutory in nature (and, thus, not strictly
    binding upon subsequent panels), they do receive some measure of deference. See, e.g., Kraus v.
    Taylor, 
    715 F.3d 589
    , 594 (6th Cir. 2013); R.E. Dailey & Co. v. John Madden Co., 
    983 F.3d 1068
    , at *1 n.1 (6th Cir. 1992) (table decision). Later panels cannot simply choose to disregard
    motions-panel decisions, and if a litigant wishes to challenge a motions panel’s decision on a
    dispositive motion, the proper course of action is to request panel rehearing or rehearing en banc.
    See 6 Cir. R. 35, 40; see also Plumhoff v. Rickard, 
    134 S. Ct. 2012
    , 2018 (2014) (noting our use
    of this procedure); Bowles v. Russell, 
    432 F.3d 668
    , 671 (6th Cir. 2005) (same), aff’d, Bowles v.
    Russell, 
    551 U.S. 205
     (2007).
    In this case, Wallace did not explicitly petition for rehearing. Instead, she filed her first
    opening brief pro se on April 13, 2012, and in this brief, she renewed her argument that the
    magistrate judge erred in granting FedEx’s motion for judgment as a matter of law on the issues
    of liquidated damages and front pay. Given the motions panel’s dismissal of Wallace’s appeal of
    this issue, it makes little sense for her to include this argument in her appellate brief unless she
    6
    In National Ecological Foundation v. Alexander, 
    496 F.3d 466
     (6th Cir. 2007), we held that Federal Rules
    of Civil Procedure 6 and 59 were claim-processing rules, meaning that federal courts can recognize equitable
    exceptions to them. 
    Id. at 474
    .
    Nos. 11-5500/5577                  Wallace v. FedEx Corp.                                      Page 14
    sought review of the motions panel’s decision. Reading Wallace’s pro se filings liberally, as we
    must, we construe this language as a request for rehearing. See, e.g., United States v. Ninety-
    Three (93) Firearms, 
    330 F.3d 414
    , 427–28 (6th Cir. 2003); Jourdan v. Jabe, 
    951 F.2d 108
    , 110
    (6th Cir. 1991); United States v. Ferguson, 
    918 F.2d 627
    , 630 (6th Cir. 1990).
    Under the Federal Rules of Appellate Procedure, a petition for panel rehearing must be
    filed within fourteen days “[u]nless the time is . . . extended by order or local rule.” Fed. R. App.
    P. 40(a)(1). There is no debate that Wallace’s initial appellate brief was approximately three and
    one half months late, but our rules recognize an exception to the timing requirements for tardy
    petitions that are accompanied by “most compelling reasons.” 6 Cir. R. 40(a).
    Wallace implicitly contends that these reasons exist because the motions panel’s decision
    directly conflicts with a prior published decision of this court—National Ecological Foundation
    v. Alexander, 
    496 F.3d 466
     (6th Cir. 2007). On the narrow point that the motions panel’s order
    is in conflict with National Ecological, Wallace is correct. The National Ecological panel faced
    an indistinguishable situation and came out the other way.7 There, the district court entered a
    judgment; within the relevant time period, the losing party asked for an extension of time to file a
    Rule 59 motion; the motion for an extension was unopposed and granted; and the losing party
    then filed its Rule 59 motion in accordance with the judge’s extension, but outside of the time
    period prescribed in Rule 59. Nat’l Ecological, 
    496 F.3d at 473
    . The district court in that case
    denied the motion on the merits, and the losing party appealed. On appeal, the other party
    argued—for the first time—that the Rule 59 motion was not timely, that the motion did not toll
    the appeals period, and that we were, thus, without jurisdiction to hear the appeal. 
    Id.
     We
    disagreed with this opportunistic argument, holding that Rules 6 and 59 are “claim-processing
    rules that provide[] [parties] with a forfeitable affirmative defense.” 
    Id. at 475
    . Because the
    objecting party had forfeited that affirmative defense by not objecting to the extension of time in
    7
    FedEx cites Lizardo v. United States, 
    619 F.3d 273
     (3d Cir. 2010), and Blue v. International Brotherhood
    of Electrical Workers Local Union 159, 
    676 F.3d 579
     (7th Cir. 2012), as evidence that National Ecological is no
    longer good law. In both cases, our sister circuits held that an untimely Rule 59 motion did not toll Federal Rule of
    Appellate Procedure 4’s thirty-day limit and explicitly rejected National Ecological. Blue, 
    676 F.3d at
    582–83;
    Lizardo, 
    619 F.3d at
    278–79. They reasoned that our holding unnecessarily creates inconsistency in Rule 4 and that
    it frustrates the rule’s purpose of bringing certainty to the appeals timeline. See, e.g., Lizardo, 
    619 F.3d at
    278–79.
    Our court, however, does not stand alone on this issue. See Obaydullah v. Obama, 
    688 F.3d 784
    , 787–791 (D.C.
    Cir. 2012). Regardless, the decisions of other circuits do not free us to overrule a prior panel’s published decision.
    National Ecological—whatever its merits—is binding upon us in this case.
    Nos. 11-5500/5577                   Wallace v. FedEx Corp.                                      Page 15
    the district court, we reasoned that the Rule 59 motion was timely under Federal Rule of
    Appellate Procedure 4. 
    Id. at 476
    .
    National Ecological is directly on point, and it is the law of the circuit, meaning that it
    binds all subsequent panels “‘unless an inconsistent decision of the United States Supreme Court
    requires modification of the decision or this Court sitting en banc overrules the prior decision.”’
    Darrah, 
    255 F.3d at 309
     (quoting Salmi v. Sec’y of Health & Human Servs., 
    774 F.2d 685
    , 689
    (6th Cir. 1985)); see also Charles Alan Wright et al., Federal Practice & Procedure § 4478.2 (2d
    ed. 2002) (distinguishing between law of the case and law of the circuit). The Supreme Court
    has not decided a case that would allow the motions panel to cast aside National Ecological,8
    and we have not overturned the case en banc. Therefore, on December 14, 2011, it was binding
    precedent. By not following that decision, the motions panel clearly erred in holding that
    Wallace’s notice of appeal was untimely.
    Unfortunately for Wallace, however, the motions panel’s clear error is not—in and of
    itself—enough to warrant us reopening her appeal three years later. We recognize that this
    ruling appears harsh, but we do not believe that it results in a manifest injustice for several
    reasons. One, Wallace “agree[d] with the [motions panel] that FedEx’s Rule 50/Rule 59 motion
    [was] untimely,” and she maintained that “she [was] not waiving her right to appeal issues within
    FedEx’s post-trial motion.” Appellant Mot. to Show Cause at 2. While we do not read the
    filings of pro se litigants as strictly as those submitted by counsel, we cannot wholly ignore the
    plain words of unrepresented litigants in civil cases, even if they mistakenly accept erroneous
    judicial rulings. Two, Wallace had an opportunity to raise National Ecological in her response
    to the clerk’s order to show cause, and she had two weeks after the motions panel’s December
    14, 2011 order to request rehearing. She did neither, bringing it to the court’s attention for the
    first time on September 16, 2013—almost two years after the motions panel’s order. See First
    Br. at 30. Three, FedEx did not manipulate events to prevent Wallace from appealing the
    magistrate judge’s December 20, 2010 order. The clerk’s office issued the order to show cause,
    8
    Our court decided National Ecological after the Supreme Court handed down its opinion in Bowles. In
    National Ecological, the panel explicitly discussed Bowles and distinguished its holding, reasoning that Bowles
    applies only to rules “‘set forth in a statute.’” 
    496 F.3d at 475
     (quoting Bowles, 
    551 U.S. at 210
    ). Whether National
    Ecological was correctly decided is beside the point in this case; it is a prior published decision of this court, and we
    are bound by it.
    Nos. 11-5500/5577                 Wallace v. FedEx Corp.                                    Page 16
    and the motions panel issued its ruling without any submissions from FedEx. As a result, we
    must conclude that this case does not fall within the narrow exception to Federal Rule of
    Appellate Procedure 40’s fourteen-day limitations period, and we cannot revisit the motions
    panel’s erroneous three-year-old decision.9 Thus, Wallace’s appeal of the magistrate judge’s
    liquidated-damages and front-pay rulings will not be considered.
    III. ANALYSIS
    A. FMLA Liability
    Having decided that we may review only the parties’ appeals and cross-appeals related to
    the March 24, 2011 order, we turn first to FedEx’s contention that the magistrate judge erred by
    not awarding it judgment as a matter of law on the issue of FMLA liability. Under the FMLA, it
    is “unlawful for any employer to interfere with, restrain, or deny the exercise of or the attempt to
    exercise, any right provided under [the FMLA].” 
    29 U.S.C. § 2615
    (a)(1). Successfully proving
    an FMLA-interference claim requires a plaintiff to demonstrate that “(1) she was an eligible
    employee, (2) the defendant was an employer as defined under the FMLA, (3) she was entitled to
    leave under the FMLA, (4) she gave the employer notice of her intention to take leave, and
    (5) the employer denied [or interfered with] the employee[’s] FMLA benefits to which she was
    entitled.” Edgar v. JAC Prods., Inc., 
    443 F.3d 501
    , 507 (6th Cir. 2006). “Employees seeking
    relief under the [interference] theory must [also] establish that the employer’s violation caused
    them harm.” 
    Id.
     at 508 (citing Ragsdale v. Wolverine World Wide, Inc., 
    535 U.S. 81
    , 89 (2002)).
    “[I]f the employer [can show it had] a legitimate reason unrelated to the exercise of FMLA rights
    for engaging in the challenged conduct,” no violation exists under the FMLA. 
    Id.
     (citing Arban
    v. West Publ’g Co., 
    345 F.3d 390
    , 401 (6th Cir. 2003)). If a plaintiff successfully clears these
    hurdles, however, the employer is liable “for damages and ‘for such equitable relief as may be
    appropriate.’” Cavin v. Honda of Am. Mfg., Inc., 
    346 F.3d 713
    , 719 (6th Cir. 2003), superseded
    on other grounds by 
    29 C.F.R. § 825.302
    (d); see also Srouder v. Dana Light Axle Mfg., LLC,
    
    725 F.3d 608
    , 614–15 (6th Cir. 2013) (recognizing change in law).
    9
    Wallace repeatedly cites Cohens v. Virginia, 19 U.S. (6 Wheat) 264 (1821), and its progeny for the
    proposition that we must exercise the jurisdiction given to us by Congress. See, e.g., First Br. at 34. As a general
    matter, we agree as we must, but this statement does little to instruct us on the boundaries of our jurisdiction.
    Nos. 11-5500/5577              Wallace v. FedEx Corp.                          Page 17
    In its cross-appeal, FedEx argues that the magistrate judge erred in denying FedEx
    judgment as a matter of law because, in its view, no reasonable juror could find on the record
    submitted that (1) Wallace provided FedEx with notice of her intention to take FMLA leave;
    (2) FedEx interfered with this leave by failing to comply with 
    29 C.F.R. § 825.305
    ; (3) FedEx
    lacked a legitimate reason for terminating Wallace’s employment; and (4) FedEx’s
    noncompliance with § 825.305 prejudiced Wallace. In addition, FedEx challenges § 825.305,
    itself, as arbitrary and capricious.
    We review de novo the denial of a motion (or renewed motion) for judgment as a matter
    of law. Arban, 
    345 F.3d at 400
    ; Tisdale v. Fed. Express Corp., 
    415 F.3d 516
    , 527 (6th Cir.
    2005)). “Judgment as a matter of law is appropriate when ‘viewing the evidence in the light
    most favorable to the non-moving party, there is no genuine issue of material fact for the jury,
    and reasonable minds could come to but one conclusion in favor of the moving party.’” Tisdale,
    
    415 F.3d at 527
     (quoting Noble v. Brinker Int’l, Inc., 
    391 F.3d 715
    , 720 (6th Cir. 2004)). For the
    reasons stated below, we AFFIRM the magistrate judge’s denial of FedEx’s motions.
    1. Notice
    “[T]o invoke the protection of the FMLA, an employee must provide notice and a
    qualifying reason for requesting the leave.” Brohm v. JH Props., Inc., 
    149 F.3d 517
    , 523 (6th
    Cir. 1998) (citing Manuel v. Westlake Polymers Corp., 
    66 F.3d 758
    , 762 (5th Cir. 1995)). Under
    the regulations in place at the time of these events, this notice must have been given “as soon as
    practicable under the facts and circumstances of the particular case.” 
    29 C.F.R. § 825.303
    (a).
    Moreover, “[t]he employee need not expressly assert rights under the FMLA or even mention the
    FMLA, but may only state that leave is needed. The employer will be expected to obtain any
    additional required information through informal means.” § 825.303(b) (emphasis added). The
    employee’s burden is not heavy. “‘[A]n employee gives his employer sufficient notice that he is
    requesting leave for an FMLA-qualifying condition when he gives the employer enough
    information for the employer to reasonably conclude that an event described in the FMLA
    § [2612(a)(1)] has occurred.’” Cavin, 346 F.3d at 723–24 (quoting Hammon v. DHL Airways,
    Inc., 
    165 F.3d 441
    , 451 (6th Cir. 1999)) (alterations in original). In addition, part of reasonable
    notice generally includes an indication of “the anticipated timing and duration of the leave.”
    Nos. 11-5500/5577             Wallace v. FedEx Corp.                            Page 18
    
    29 C.F.R. § 825.302
    (c). After all, even though a qualifying employee is permitted up to twelve
    weeks of leave in a calendar year under the statute, many injuries and illnesses will not require
    the full allotment of time off. See 
    29 U.S.C. § 2612
    (a)(1).
    In its cross-appeal, FedEx argues that “Wallace failed to present any evidence showing
    that she provided FedEx notice of an intention to take FMLA leave beyond the non-FMLA leave
    she received for August 15th through 29th.” Second Br. at 38; see also Fourth Br. at 13.
    Specifically, FedEx focuses upon Wallace’s failure to return the medical-certification form or to
    indicate that she desired leave beyond August 29.
    By focusing on whether Wallace provided enough documentation for continued leave,
    FedEx largely misses the point of this notice element. The relevant question is whether Wallace
    provided FedEx with notice that she needed FMLA leave, not whether she provided notice that
    she needed a certain amount of FMLA leave. See Cavin, 346 F.3d at 725 (finding a plaintiff’s
    notice to the defendant “sufficient to apprise [the defendant] of his request to take time off for a
    serious health condition” (internal quotation marks omitted)). Based on the record in this case,
    the jury found in favor of Wallace—a reasonable decision. R. 56 at 1 (Jury Verdict) (Page ID
    #836). Wallace provided Phillips with a note from Dr. Kasser, indicating that Wallace had a
    serious medical condition that required her to take leave from work. See Ex. App’x at 3; R. 54 at
    180:10–182:20 (Mar. 30 Trial Tr.) (Page ID #2189–91). Moreover, Phillips understood that
    Wallace needed FMLA leave as evidenced by the fact that he discussed the FMLA with in-house
    counsel and then provided Wallace with FMLA paperwork. See id. at 185:12–186:19 (Page ID
    #2194–95); R. 53 at 140:19–141:24 (Mar. 29 Trial Tr.) (Page ID #1597–98). Given these two
    pieces of evidence, a reasonable juror could conclude that Wallace had provided FedEx with
    sufficient notice.
    Even if we were to adopt FedEx’s line of thinking, the jury was not unreasonable in
    concluding that Wallace requested leave that extended to her absences on September 3 and 4.
    Dr. Kasser’s note stated that she “recommend[ed] that [Wallace] be off for two weeks due to her
    medical conditions. She will then be reassessed.” Ex. App’x at 3. In an ideal world, Wallace
    would have updated this note to clarify that Dr. Kasser explicitly found another three weeks of
    leave were necessary, but Dr. Kasser’s note is open to interpretation. A reasonable jury could
    Nos. 11-5500/5577               Wallace v. FedEx Corp.                                  Page 19
    conclude that the use of “two weeks” was an approximate span of time, a reading that gains more
    traction when combined with the sentence “[s]he will then be reassessed.”                      Moreover, a
    reasonable jury could conclude that Dr. Kasser’s note not only provides a rough estimate of time
    needed but also indicates that the medical professionals would need to clear Wallace to return to
    work before her leave would end.10 From our vantage point, it is not clear that the jury refused
    to make these implicit findings, and if it did make them, those findings would not be
    unreasonable. Thus, if we draw all inferences in favor of the jury’s verdict, we cannot hold that
    the magistrate judge erred in refusing to grant judgment as a matter of law on this point.
    2. Interference
    FedEx also argues that no reasonable jury could find that FedEx’s termination of
    Wallace’s employment was an interference with her rights under the FMLA because Wallace’s
    failure to return the medical-certification form meant that she was not eligible for leave under the
    statute. This broad argument triggers a number of questions: (a) whether FedEx provided
    Wallace with sufficient notice regarding the consequences of failing to return a medical-
    certification form; (b) if not, whether 
    29 C.F.R. § 825.305
    —which sets forth the standard for
    sufficient notice—is arbitrary and capricious; and (c) if not, whether FedEx nonetheless had a
    legitimate reason, independent of FMLA-related leave, to terminate Wallace’s employment.
    Ultimately, the answers to each of these questions favor Wallace, and thus, we AFFIRM the
    magistrate judge’s denial of FedEx’s request for judgment as a matter of law on these points.
    a. FedEx’s Noncompliance with 
    29 C.F.R. § 825.305
    Under the Department of Labor’s regulations, an employer has the option of requesting
    (in writing) that an employee provide medical certification that she is suffering from a serious
    medical condition. 
    29 C.F.R. § 825.305
    (a). In cases like this one, where the need for a leave of
    absence is unforeseeable, an employer must give an employee at least fifteen days to return a
    medical-certification form. §§ 825.305(b); 825.311(b). “If an employee fails to provide a
    10
    Also, the FMLA forms given to Wallace on August 15 read: “You notified us that you need this leave
    beginning on __________ (Date) and that you expect leave to continue until on or about __________ (Date).” Ex.
    App’x at 4. Importantly, Phillips never filled in these spaces when giving the forms to Wallace. They remained
    blank.
    Nos. 11-5500/5577             Wallace v. FedEx Corp.                            Page 20
    medical certification within a reasonable time under the pertinent circumstances, the employer
    may delay the employee’s continuation of FMLA leave. If the employee never produces the
    certification, the leave is not FMLA leave.” §825.311(b). However, in order to impose these
    sanctions, “[a]t the time the employer requests certification, the employer must also advise an
    employee of the anticipated consequences of an employee’s failure to provide adequate
    certification.”   § 825.305(d).    At trial, the jury found that FedEx failed to meet these
    requirements and, thus, that FedEx could not hold Wallace’s failure to turn in her certification
    against her. R. 56 at 2 (Jury Verdict) (Page ID #837). Moreover, the jury found that if FedEx
    had instructed Wallace on the consequences of not producing the certification form, she would
    have turned it in to FedEx. Id. In its cross-appeal, FedEx argues that we should overturn these
    jury findings because, it claims, the only reasonable conclusion that could be drawn from the
    evidence is that FedEx satisfied the FMLA’s notice requirements. We disagree.
    If all inferences are drawn in the jury’s favor, the record supports the jury’s findings. The
    parties agree that Phillips and Diebold told Wallace that she needed to return a medical-
    certification form within fifteen days. R. 53 at 139:18–19 (Mar. 29 Trial Tr.) (Page ID #1596).
    But § 825.305 requires written notice, so these statements help FedEx very little. The parties
    also agree that Phillips gave Wallace FMLA forms, id. at 140:19–141:24 (Page ID #1597–98),
    which stated that “Family Medical Leave is not automatic” and that “[q]ualification under
    FMLA will be determined upon timely receipt of the medical certification form (within 15
    calendar days) if requested,” Ex. App’x at 4 (emphasis added). In addition, the form stated that
    “[w]hether your absence is FMLA will be determined upon timely receipt of the medical
    certification.”   Ex. App’x at 5.    However, the forms were left unmarked.          Moreover, the
    memorandum that Phillips gave Wallace on August 15 to sign stated: “consider taking a period
    of time for medical leave until such time as [you] feel[] capable of adhering to the attendance
    policy and completing [your] work tasks.” Ex. App’x at 50. There is no mention of the need for
    medical certification or the consequences of failing to produce it.         Given this evidence, a
    reasonable jury could find that FedEx failed to comply with the FMLA regulations and, thus, that
    terminating Wallace’s employment interfered with her ongoing FMLA leave.
    Nos. 11-5500/5577             Wallace v. FedEx Corp.                            Page 21
    b. 
    29 C.F.R. § 825.305
     Is Not Arbitrary or Capricious
    FedEx also argues that the magistrate judge erred by applying 
    29 C.F.R. § 825.305
     at all
    because, it claims, the regulation is arbitrary, capricious, and conflicts with the FMLA. In
    support of this charge, FedEx offers three arguments: (1) that the regulation inappropriately
    defines 
    29 U.S.C. § 2613
    (a)’s requirement that an employee provide a medical-certification form
    “in a timely manner” as giving the employee at least fifteen days; (2) that requiring the employer
    to provide individualized notice of the consequences of failing to turn in a medical-certification
    form converts 
    29 U.S.C. § 2615
     into a strict-liability statute; and (3) requiring an employer to
    provide notice beyond 
    29 U.S.C. § 2619
    ’s requirements conflicts with the statute. Second Br. at
    49–50. These arguments are not convincing.
    First, interpreting “a timely manner” to be at least fifteen days is within the agency’s
    discretion. The FMLA grants the Secretary of Labor power to “prescribe such regulations as are
    necessary to carry out” the statute. 
    29 U.S.C. § 2654
    . Accordingly, the Supreme Court has
    recognized that “[t]he Secretary’s judgment that a particular regulation fits within this statutory
    constraint must be given considerable weight.” Ragsdale, 
    535 U.S. at 86
    . That said, “[a]
    regulation cannot stand if it is ‘arbitrary, capricious, or manifestly contrary to the statute.’” 
    Id.
    (quoting Chevron U.S.A. Inc. v. Natural Resources Defense Council, Inc., 
    467 U.S. 837
    , 844
    (1984)). The FMLA requires an employee to return a certification form in “a timely manner,”
    and the Secretary has interpreted this phrase to allow employees at least fifteen days to comply
    with their employers’ requests. “[A] timely manner” is ambiguous, meaning that Congress has
    not spoken to this precise issue. See Chevron, 
    467 U.S. at
    842–43. Given the amount of time
    that can be involved in securing an appointment with a doctor, interpreting “timely” to mean at
    least fifteen days is reasonable and within the Secretary’s discretion. As a result, this challenge
    to the regulation fails.
    Second, requiring employers to provide employees individualized notice of the
    consequences of not returning a medical-certification form does not turn 
    29 U.S.C. § 2615
     into a
    strict-liability statute. FedEx is correct that this court has recognized multiple times that § 2615
    is not, and cannot be, a strict-liability statute. See Harris v. Metro. Gov’t of Nashville &
    Davidson Cnty., 
    594 F.3d 476
    , 483–84 (6th Cir. 2010); Edgar, 
    443 F.3d at 507
    . FedEx is also
    Nos. 11-5500/5577             Wallace v. FedEx Corp.                              Page 22
    correct that an employee must demonstrate that an employer’s failure to follow the FMLA and
    its regulations caused her harm. See Second Br. at 30 (citing Ragsdale, 
    535 U.S. at 89
    ; Edgar,
    
    443 F.3d at 508
    ). The problem for FedEx is that the existence of this prejudice requirement
    distinguishes 
    29 C.F.R. § 825.305
     from § 700(a), which “relieve[d] employees of the burden of
    proving any real impairment of their rights and resulting prejudice” and was struck down by the
    Supreme Court. Ragsdale, 
    535 U.S. at 90
    . Under 
    29 C.F.R. § 825.305
    , an employee still must
    prove that an employer’s actions caused her harm before she can recover. Therefore, § 825.305
    does not conflict with the statute, and the magistrate judge was correct to refer to the regulation
    in rejecting FedEx’s Rule 50(b) motion.
    Third, requiring an employer to provide an employee with individualized notice
    regarding the consequences of not completing the certification process does not conflict with 
    29 U.S.C. § 2619
    . In relevant part, § 2619(a) states: “Each employer shall post and keep posted, in
    conspicuous places on the premises of the employer where notices to employees and applicants
    for employment are customarily posted, a notice . . . setting forth excerpts from, or summaries of,
    the pertinent provisions of this subchapter and information pertaining to the filing of a charge.”
    Without citations to precedent, FedEx argues that this provision is exclusive and that the
    Secretary cannot prescribe additional notice requirements. Second Br. at 30–31. The lack of
    support for this argument is telling. Again, the FMLA grants the Secretary broad powers to
    enact regulations to carry out the remedial purpose of the statute. As four justices of the
    Supreme Court noted, “nothing in the [FMLA] precludes the Secretary from accomplishing her
    goals [of ensuring protected leave] through a requirement of individualized notice.” Ragsdale,
    
    535 U.S. at 99
     (O’Connor, J., dissenting). Neither the FMLA’s language nor the Ragsdale
    majority opinion contradicts this statement. Moreover, there is good reason to require such
    notice: when notice is given of the consequences, employers can safely deny leave or terminate
    employment if the certification is not returned, and all parties have a clear understanding of their
    duties and responsibilities. Thus, the Secretary’s decision to require individualized notice is not
    arbitrary, capricious, or contrary to the statute, and FedEx’s challenge fails.
    Nos. 11-5500/5577             Wallace v. FedEx Corp.                           Page 23
    c. Independent, Legitimate Reason
    Next, FedEx argues that it terminated Wallace for a legitimate reason—failing to comply
    with the company’s attendance policy—which was independent of her FMLA leave. Again,
    FedEx correctly states the law. We have said that “[a]n employee lawfully may be dismissed,
    preventing him from exercising his statutory rights to FMLA leave or reinstatement, but only if
    the dismissal would have occurred regardless of the employee’s request for or taking of FMLA
    leave.” Arban, 
    345 F.3d at
    401 (citing Gunnell v. Utah Valley State Coll., 
    152 F.3d 1253
    , 1262
    (10th Cir. 1998)).
    Despite stating the law correctly, FedEx errs when it argues that failing to report for work
    on August 30 and 31 is somehow independent from the FMLA leave at issue in this case.
    Wallace’s failure to report for work—and her subsequent termination—is a direct result of
    failing to perfect her FMLA leave, which is a consequence of FedEx failing to meet its
    responsibilities under § 825.305. This situation differs significantly from the situation in Arban,
    which was a closer question and still not deemed an independent, legitimate reason. 
    345 F.3d at
    401–02. In Arban, the defendant had arguably found cause to dismiss the plaintiff before he
    requested leave. 
    Id.
     In some cases, this pre-leave finding would be enough to allow an employer
    to fire an employee despite the FMLA. However, when the absences and cause for discharge
    relate directly to the FMLA leave and the company’s failure to give notice, as they do in this
    case, there is no legitimate and independent reason for dismissal. In this case, the purported
    legitimate reason is intimately intertwined with the FMLA leave, and therefore, we reject
    FedEx’s contention.
    d. Prejudice
    Finally, FedEx challenges the jury’s finding that “but for [FedEx] not providing written
    notice regarding [Wallace’s] obligations to provide medical certification and the consequences
    for not doing so, [Wallace] would have timely provided sufficient medical certification[.]” R. 56
    at 2 (Jury Verdict) (Page ID #837). FedEx contends that no reasonable juror could make this
    decision based on the evidence at trial for two reasons: (1) there is no evidence that FedEx fired
    Wallace for failing to return her medical-certification form; and (2) Wallace admitted her
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                           Page 24
    emotional state—not lack of notice—caused her not to turn in the form. Neither argument is
    meritorious.
    FedEx’s first argument fails because it asks us to ignore the full chain of causation that
    led to Wallace failing to report to work on August 30 and 31. FedEx claims that it terminated
    Wallace’s employment because she was absent—without a valid excuse—for two consecutive
    days, but the reason her absences were unexcused was because Wallace failed to perfect her
    FMLA leave. The reason she failed to perfect her leave was because she failed to return the
    medical-certification form, and the reason she failed to return the form, according to the jury,
    was because FedEx failed to inform her of the consequences of failing to do so as required by
    
    29 C.F.R. § 825.305
    . Thus, FedEx’s failure to provide notice was the proximate cause of her
    termination, meaning that its failure to comply with the regulations prejudiced Wallace. In
    support of this argument, Wallace testified that she did not know the consequences of failing to
    return the certification form and that, had she known, she would have returned the form. R. 53 at
    152:10–15 (Mar. 29 Trial Tr.) (Page ID #1609). A jury would not be unreasonable in relying
    upon this testimony and line of inferences in reaching its decision. Therefore, we reject this
    claim of error.
    FedEx’s second argument is also fruitless.       The corporation contends that Wallace
    admitted that she failed to return the form, not because FedEx failed to give her notice, but
    because she was “emotionally and mentally . . . not [her]self.” R. 53 at 145:2 (Mar. 29 Trial Tr.)
    (Page ID #1602).     In the Fourth Brief, FedEx writes, “[h]er failure to comply with the
    certification requirement resulted from her diminished emotional state and not FedEx’s alleged
    actions, therefore, Wallace could not show as a matter of law that she was harmed by FedEx’s
    alleged technical violation of the FMLA.” Fourth Br. at 12. In making this argument, FedEx
    disregards § 825.305’s equitable-tolling provision, elevates its attendance policy over the
    protections of the FMLA, and oversimplifies mental illness. It is impossible to recreate how
    Wallace balanced her exertions in August of 2007, and if she had known that returning the
    certification was necessary to keep her job, she may have rearranged her priorities in dealing
    with her mental illness to comply with FedEx’s request. She did not have this information, and
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                            Page 25
    thus, a reasonable jury would be justified in finding that she was prejudiced by FedEx’s failure to
    comply with § 825.305.
    ***
    In summary, for the reasons stated above, we reject FedEx’s cross-appeal in full and
    AFFIRM the magistrate judge’s denial of FedEx’s motions for judgment as a matter of law.
    B. Damages
    Wallace appeals the magistrate judge’s reduction of the jury’s damages award. Under the
    Seventh Amendment, “no fact tried by a jury shall be otherwise reexamined in any Court of the
    United States, than according to the rules of the common law.” U.S. Const. amend. VII. “This
    has long been held to preclude a court from substituting ‘its own estimate of the amount of
    damages which the plaintiff ought to have recovered, to enter an absolute judgment for any other
    sum than that assessed by the jury.’” Lulaj v. Wackenhut Corp., 
    512 F.3d 760
    , 766 (6th Cir.
    2008) (quoting Kennon v. Gilmer, 
    131 U.S. 22
    , 29 (1889)).              There are two recognized
    exceptions, however: “First, a judge may offer a prevailing plaintiff the option of either a new
    trial or a reduced award in a process known as remittitur.” 
    Id.
     “Second, a court may render
    judgment as a matter of law as to some portion of a jury award if it is compelled by a legal rule
    or if there can be no genuine issue as to the correct calculation of damages.” 
    Id.
    In her briefing, Wallace assigns two errors: (1) the magistrate judge remitted her back-
    pay damages award without giving her the option of a new trial; and (2) the magistrate judge
    impermissibly reweighed the evidence in deciding to reduce the jury’s award of damages.
    FedEx responds that (1) the magistrate judge granted its Rule 50(b) motion for judgment as a
    matter of law, and thus, there was no need to offer a new trial; and (2) a reasonable jury could
    conclude—at the most—that Wallace was able to work for sixteen months, not thirty-one as the
    jury found. Wallace is correct in both instances, and therefore, we REVERSE the magistrate
    judge’s reduction of damages and ORDER judgment be entered for the full jury verdict.
    1. The Magistrate Judge Granted Remittitur
    On May 7, 2010, FedEx filed a motion for judgment as a matter of law under Federal
    Rule of Civil Procedure 50(b) and, in the alternative, a motion for remittitur or a new trial under
    Nos. 11-5500/5577                   Wallace v. FedEx Corp.                                      Page 26
    Rule 59. R. 65 at 1 (Def. Rule 50(b) and 59 Mot.) (Page ID #872). In her “Order Denying
    Defendant’s Motion for Judgment as a Matter of Law and For New Trial and Granting Remittitur
    of Back Pay Award,” the magistrate judge reduced the jury’s back-pay award from $173,000 to
    $90,788. R. 87 at 14 (Mag. J. Mar. 24, 2011 Order) (Page ID #2642). The question is whether
    the magistrate judge granted the Rule 50(b) motion for judgment as a matter of law or the Rule
    59 motion for remittitur.11 If she granted the Rule 50(b) motion for judgment as a matter of law,
    there was no need to offer Wallace the option of a new trial on damages. If she granted the Rule
    59 motion for remittitur, the magistrate judge committed procedural error by not offering
    Wallace that option, and we must reverse. See Farber v. Massillon Bd. of Educ., 
    917 F.2d 1391
    ,
    1396 (6th Cir. 1990). Given the language of the magistrate judge’s order, it is clear that she
    granted FedEx’s request for remittitur under Rule 59.12
    First, the March 24, 2011 order is styled as a denial of FedEx’s motion for judgment as a
    law and a grant of remittitur. See R. 87 at 1 (Mag. J. Mar. 24, 2011 Order) (Page ID #2629).
    Second, the magistrate judge recites only the standard for granting remittitur, not the legal
    requirements for granting judgment as a matter of law, in the relevant section of her opinion. See
    id. at 10 (Page ID #2638) (quoting Roush v. KFC Nat’l Mgmt. Co., 
    10 F.3d 392
    , 397 (6th Cir.
    1993)). FedEx points to the magistrate judge’s statement that “FedEx’s motion for judgment as a
    matter of law on this issue is granted,” but in the next sentence the magistrate judge writes, “[t]he
    court orders the award of back pay reduced . . . .” 
    Id. at 14
     (Page ID #2642). Clearly, the
    magistrate judge has muddled these two motions, but the use of the word “reduced” suggests that
    11
    “Except in those cases in which it is apparent as a matter of law that certain identifiable sums included in
    the verdict should not have been there, the court may not arbitrarily reduce the amount of damages, for to do so
    would deprive the parties of their constitutional right to a jury.” Charles Alan Wright et al., Federal Practice &
    Procedure § 2815 (2012) (text accompanying notes 2–3); see also Westchester Fire Ins. Co. v. Hanley, 
    284 F.2d 409
    , 418 (6th Cir. 1960) (reducing damages as a matter of law without ordering a new trial when contract
    determined the correct amount of damages).
    12
    Wallace also argues that the magistrate judge must have granted FedEx’s Rule 59 motion because FedEx
    could not bring a Rule 50(b) motion on this issue, having failed to raise it in a Rule 50(a) motion prior to the verdict.
    See Third Br. at 35–37 (citing, inter alia, Jack Henry & Assocs., Inc. v. BSC, Inc., 487 F. App’x 246, 250 (6th Cir.
    2012) (“A post-verdict motion for a judgment as a matter of law ‘may not advance additional grounds that were not
    raised in the pre-verdict motion.’ Kusens v. Pascal Co. Inc., 
    448 F.3d 349
    , 361 (6th Cir. 2006). And judgment as a
    matter of law ‘is not available at anyone’s request on an issue not brought before the court prior to submission of the
    case to the jury.’ Am. & Foreign Ins. Co. v. Bolt, 
    106 F.3d 155
    , 160 (6th Cir. 1997).”)). We agree that FedEx’s pre-
    verdict motions do not contain any objections to a back-pay verdict that had not yet been rendered. However, as
    FedEx notes, Wallace failed to object on these grounds in her response to FedEx’s post-judgment Rule 50 and Rule
    59 motion. See Fourth Br. at 17 (citing Northrop v. Katzke, 12 F. App’x 44, 50 (2d Cir. 2001) (stating that a non-
    moving party must object to “preserve the issue for appeal”)). We do not need to decide this argument, however,
    because we conclude that the magistrate judge’s March 24, 2011 order clearly grants remittitur under Rule 59.
    Nos. 11-5500/5577             Wallace v. FedEx Corp.                            Page 27
    she meant to grant only the Rule 59 motion for remittitur. Moreover, in the same paragraph that
    FedEx cites, the magistrate judge stated that the jury award was “against the weight of the
    evidence”—similar language to that quoted by the magistrate judge in setting out the standard for
    remittitur. As a result, we conclude that the magistrate judge granted remittitur pursuant to Rule
    59. And by granting remittitur and not offering Wallace the option of a new trial on the issue of
    back-pay damages, magistrate judge committed procedural error. Thus, we REVERSE.
    2. Magistrate Judge Impermissibly Re-Weighed Evidence
    Despite the above-mentioned procedural error, there remains the question of whether this
    panel should remand and order the magistrate judge to give Wallace the option of a new trial or
    remand and order the magistrate judge to enter judgment in Wallace’s favor for the full
    $173,000. To answer this question, it is necessary to review the magistrate judge’s prior decision
    on remittitur on the merits. In doing so, we conclude that the magistrate judge abused her
    discretion by re-weighing the evidence, and thus, we order the magistrate judge to enter
    judgment in Wallace’s favor for $173,000.
    A jury’s damages “award must stand unless it is (1) beyond the range supportable by
    proof; or (2) so excessive as to shock the conscience; or (3) the result of a mistake.” Gregory v.
    Shelby Cnty., 
    220 F.3d 433
    , 443 (6th Cir. 2000). Specifically, we have “held that ‘a jury verdict
    will not be set aside or reduced as excessive unless it is beyond the maximum damages that the
    jury reasonably could find to be compensatory for a party’s loss.’” Farber, 
    917 F.2d at 1395
    (quoting Green v. Francis, 
    705 F.2d 846
    , 850 (6th Cir. 1983)). “A trial court is within its
    discretion in remitting a verdict only when, after reviewing all evidence in the light most
    favorable to the awardee, it is convinced that the verdict is clearly excessive[;] resulted from
    passion, bias, or prejudice; or is so excessive or inadequate as to shock the judicial conscience of
    the court.”   
    Id.
       Moreover, a “trial court may not substitute its judgment or credibility
    determinations for those of the jury.” 
    Id.
     And “[the district court] abuses its discretion in
    ordering either a remittitur or new trial when the amount of the verdict turns upon conflicting
    evidence and the credibility of witnesses.” 
    Id.
     (citations omitted).
    In this case, the magistrate judge concluded that a reasonable jury could not find that
    Wallace was able to work as a paralegal between January 2009 and March 2010. R. 87 at 13–14
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                           Page 28
    (Mag. J. Mar. 24, 2011 Order) (Page ID #2641–42). For support, the magistrate judge relied
    upon the testimony of Dr. Morgan and Wallace’s own statements.
    Dr. Morgan did testify that he “didn’t think that [Wallace] would have been able to work
    effectively” as of January 2009, that he initially assigned her a GAF score of 45, and that he did
    not believe Wallace could work effectively at her job at FedEx in February 2010. R. 54 at 32:7–
    8 (Mar. 30 Trial Tr.) (Page ID #2041); see also 
    id.
     at 32:1–44:22 (Page ID #2041–53).
    Additionally, in her depositions, Wallace stated that she was not sure whether she could have
    worked as a paralegal in October 2008, February 2009, and May 2009. See R. 53 at 198:2–200:3
    (Mar. 29 Trial Tr.) (Page ID #1655–57).
    If this were all the testimony that the jury heard, we would be inclined to agree with the
    magistrate judge’s remittance of the back-pay award. But it is not. The jury also heard Wallace
    explain her inability to answer FedEx’s questions regarding her ability to work on various dates.
    See 
    id.
     at 206:8–207:16 (Page ID #1663–64). Wallace stated: “I mean, you don’t know if you’re
    going to be sick or have a cold or something of that nature.” 
    Id.
     at 206:17–18 (Page ID #1663).
    The jury heard Dr. Morgan state that the GAF score was an arbitrary number, that Wallace might
    have been able to work as a paralegal in April 2009, and that he was unfamiliar with the duties of
    a paralegal. R. 54 at 32:13–19 (Mar. 30 Trial Tr.) (Page ID #2041); 
    id.
     at 37:21–23 (Page ID
    #2046); 
    id.
     at 45:1–9 (Page ID #2054).
    Viewing this information in the light most favorable to Wallace, we conclude that it is not
    clear that the jury could not have credited this additional information and believed that Wallace
    was capable of working between January 2009 and March 2010. The magistrate judge’s failure
    to credit this information constitutes a re-weighing of the evidence, and thus, she abused her
    discretion. As a result, we order the magistrate judge to enter judgment for Wallace in the
    amount of $173,000.
    IV. CONCLUSION
    For the reasons stated above, we REVERSE the magistrate judge’s remittitur decision
    and ORDER the magistrate judge to enter judgment in favor of Wallace in the amount of
    Nos. 11-5500/5577            Wallace v. FedEx Corp.                     Page 29
    $173,000. With regard to FedEx’s cross-appeals, we AFFIRM the magistrate judge’s denial of
    judgment as a matter of law on all issues.