Barbara Perry v. American Red Cross, Nashville , 651 F. App'x 317 ( 2016 )


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  •                 NOT RECOMMENDED FOR FULL-TEXT PUBLICATION
    File Name: 16a0289n.06
    No. 15-5645
    FILED
    UNITED STATES COURT OF APPEALS                       Jun 01, 2016
    FOR THE SIXTH CIRCUIT                       DEBORAH S. HUNT, Clerk
    BARBARA PERRY,                                  )
    )
    Plaintiff-Appellant,                    )         ON APPEAL FROM THE
    )         UNITED STATES DISTRICT
    v.                                              )         COURT FOR THE MIDDLE
    )         DISTRICT OF TENNESSEE
    AMERICAN RED CROSS BLOOD                        )
    SERVICES, TENNESSEE VALLEY                      )
    REGION,                                         )                 OPINION
    )
    Defendant-Appellee.                     )
    )
    Before: DAUGHTREY, MOORE, and SUTTON, Circuit Judges.
    KAREN NELSON MOORE, Circuit Judge. Plaintiff-Appellant Barbara Perry was an
    employee of Defendant-Appellee the American Red Cross Blood Services, Tennessee Valley
    Region (“Red Cross”). Perry was fired pursuant to the Red Cross’s absenteeism policy after she
    accrued seven unscheduled absences in a twelve-month period. Perry contends that she was
    terminated on the basis of her disabilities, in violation of the Americans with Disabilities Act
    (“ADA”), 
    42 U.S.C. § 12112
    , and the Family Medical Leave Act (“FMLA”), 
    29 U.S.C. § 2612
    .
    She also argues that the Red Cross failed to accommodate her disabilities during her
    employment, in violation of the ADA. The district court granted summary judgment in favor of
    the Red Cross on all of Perry’s claims. For the reasons discussed below, we AFFIRM the
    judgment of the district court.
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    I. BACKGROUND
    Perry worked as an Apheresis Specialist at the Red Cross. R. 42 (Pl. Resp. to Def.
    Statement of Undisputed Facts at 1) (Page ID #623). During her employment at the Red Cross,
    Perry suffered from several illnesses and injuries; she also requested, and was approved for,
    periods of FMLA leave.
    A. FMLA Leave for 2010 Outpatient Foot Surgery
    On September 10, 2010, Perry had outpatient surgery on her right foot. R. 36-12 (Ex. 12
    8/23/2010 Nuss Certificate at 2) (Page ID #377). Perry was approved for continuous-FMLA
    leave for this foot surgery on August 23, 2010. R. 36-14 (Ex. 14 FMLA Designation Notice)
    (Page ID #383).1 Perry’s surgeon, Dr. H. H. Nuss, released Perry to return to work “with
    restrictions” on December 31, 2010. R. 36-13 (Ex. 13 12/29/10 Nuss Letter) (Page ID #381).
    At the time of Perry’s foot surgery, employee requests for leave at the Red Cross were
    processed by Patty Holmes, the Human Resources Manager. R. 42 (Pl. Resp. to Def. Statement
    of Undisputed Facts at 3) (Page ID #625). Holmes emailed Perry’s supervisors about Perry’s
    restrictions upon returning to work, including that Perry would be “unable to stand 12 [hours]
    straight,” that she should be “allow[ed] 30 min[ute] intervals on and off her feet,” and that she
    “needs to be allowed to wear shoe gear that can accommodate her foot.” R. 36-13 (Ex. 13
    12/29/10 Nuss Letter) (Page ID #381); R. 36-16 (Ex. 16 12/29/10 Holmes Email at 1–2) (Page
    ID #388–89). John Yakoumis—the Apheresis Manager—told Holmes the Red Cross could
    1
    Under the FMLA, an employee may take continuous or “intermittent[]” leave when medically necessary.
    
    29 U.S.C. § 2612
    (b)(1). While “continuous” leave is taken in one block of time, “[i]ntermittent leave is FMLA
    leave taken in separate blocks of time due to a single qualifying reason.” 
    29 C.F.R. § 825.202
    .
    2
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    accommodate Perry’s restrictions, although Perry would need to wear covered shoes because she
    worked around blood products. R. 36-16 (Ex. 16 12/29/10 Holmes Email at 1) (Page ID #388);
    see R. 45-6 (Ex. 5 Holmes Dep. at 26–27) (Page ID #1246). Perry’s restrictions were updated on
    February 4, 2011 to indicate that Perry needed “to avoid walking on concrete as much as
    possible,” which Yakoumis also indicated that he could accommodate.         R. 36-17 (Ex. 17
    02/04/11 Yakoumis Email) (Page ID #391). All of Perry’s foot-surgery restrictions ended on
    May 1, 2011. R. 36-18 (Ex. 18 3/18/11 Nuss Letter) (Page ID #393).
    B. Change in Red Cross Leave-Request Policy
    On April 1, 2012, the American Red Cross outsourced its leave-request processing—
    previously handled by Holmes—to Aon Hewitt, a third-party administrator operating under the
    name “American Red Cross Benefits Service Center.” R. 42 (Pl. Resp. to Def. Statement of
    Undisputed Facts at 3) (Page ID #625). The Red Cross notified employees of this change by
    email and flyers. 
    Id. at 4
     (Page ID #626); see also R. 36-4 (Ex. 4 Transition Email) (Page ID
    #332); R. 36-5 (Ex. 5 Transition Flyer) (Page ID #334). These informational flyers notified
    employees that beginning on April 2, 2012, Aon Hewitt would administer FMLA absences,
    personal leave, and non-FML medical leave, in addition to other absences. R. 36-5 (Ex. 5
    Transition Flyer) (Page ID #334). Employees were informed that “[t]o initiate a leave request,”
    they should first “[r]eport any immediate or upcoming absences from work to your
    manager/supervisor using your department’s attendance procedure,” and then employees should
    “[c]all [Aon Hewitt] at any time to request leave.” 
    Id.
     Employees should then return any
    3
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    “documentation within the required time frame.” Id.; see also R. 45-6 (Ex. 5 Holmes Dep. at
    53–54) (Page ID #1252–53) (“[Employees] are supposed to report [FMLA leave] to Aon Hewitt,
    and they’re supposed to follow the normal procedures for the local office as well.”); R. 45-7 (Ex.
    6 Yakoumis Dep. at 37) (Page ID #1285).           Perry does not dispute that she received this
    information. R. 42 (Pl. Resp. to Def. Statement of Undisputed Facts at 4) (Page ID #626).
    C. FMLA Leave for Essential Tremor
    In April 2012, after Aon Hewitt assumed responsibility for leave requests, Perry
    submitted a request to Aon Hewitt for intermittent leave under the FMLA. R. 36-24 (Ex. 24
    Claim #6513 Acknowledgement Letter) (Page ID #408); R. 36-25 (Ex. 25 Cruz Letter at 2)
    (Page ID #412). In support of her request, Perry submitted a letter from Dr. Helion Cruz, who
    certified that Perry “has an essential tremor, which can affect upper extremities, head, and voice.
    Sometimes it can affect the ability to perform fine motor movements, which are certainly
    necessary as a phlebotomist.”     R. 36-25 (Ex. 25 Cruz Letter at 2) (Page ID #412).            The
    certification provided that Perry’s condition was “chronic” and that she would need to have
    treatment visits “twice a year” and that “[w]hen tremulous, [Perry] may have difficulty
    performing tasks that require fine motor control.” 
    Id.
     at 2–3 (Page ID #412–13). Cruz estimated
    the frequency of Perry’s flare ups to be one time per month, lasting approximately one day per
    episode. 
    Id. at 3
     (Page ID #413). According to Perry, her tremor could interfere with her ability
    to use the small “handheld computers” at work, “[b]ut for the majority of the part, [her] tremor, it
    4
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    did not affect [her] sticking” patients with needles. R. 45-2 (Ex. 1 Perry Dep. Part Two at 99)
    (Page ID #1048).
    Aon Hewitt approved intermittent FMLA leave for Perry’s essential tremor on April 12,
    2012. R. 36-26 (Ex. 26 4/12/12 Claim Approval Letter) (Page ID #416). The intermittent leave
    period extended from April 2, 2012 through October 2, 2012. 
    Id.
     Aon Hewitt’s approval letter
    provided instructions for how to utilize intermittent leave:
    When you are away from work due to your intermittent leave, you are required to
    contact [Aon Hewitt] to report your absences. Refer to the enclosed How to
    Report Intermittent Absences for specific instructions. In addition, you must also
    contact your manager/supervisor to report any absences, consistent with any
    established policy for reporting absences in your department or unit.
    
    Id.
     The enclosed “How to Report Intermittent Absences Form” provided specific instructions for
    reporting absences to Aon Hewitt. R. 36-27 (Ex. 27 Absences Form) (Page ID #419). Perry also
    does not dispute that she received this information. R. 42 (Pl. Resp. to Def. Statement of
    Undisputed Facts at 10) (Page ID #632).
    D. FMLA Leave for 2012 Fall From Ladder
    In May 2012, Perry was injured after falling off of a ladder at home. R. 36-29 (Ex. 29
    Health Certification) (page ID #425). On June 6, 2012, Dr. Brett Darwin certified that Perry
    needed continuous FMLA leave for this injury, beginning on May 22, 2012 and lasting until June
    28, 2012. 
    Id.
     The Red Cross approved Perry’s request for FMLA leave during these dates. R.
    36-30 (Ex. 30 Claim Approval Email) (Page ID #427). Perry’s continuous leave was eventually
    extended until July 9, 2012. R. 36-31 (Ex. 31 6/28/12 Holmes Email) (Page ID #429). Darwin
    5
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    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    provided Perry with a doctor’s note on May 24, 2012, stating that Perry “[n]eeds to [a]void
    lifting over 8 pounds for [at] least a week [and] [n]o repetitive bending.” R. 43-12 (Ex. 12
    Darwin Note) (Page ID #881). Perry states that, upon her return to work, her supervisor Malinda
    Majors told Perry to lift a box that Perry insisted that she could not lift. R. 36-11 (Ex. 11 Perry
    Dep. Excerpts at 80) (Page ID #357).
    E. Perry’s Additional Heart and Lung Issues
    Perry also has further illnesses related to her heart and lungs. Perry states that she suffers
    from “cardiac entrapment” episodes, which cause her to feel fatigued and “get in a position
    [where] you can’t move, you can’t breathe, you can’t talk.” R. 45-2 (Ex. 1 Perry Dep. Part Two
    at 102) (Page ID #1051). Perry claims to have experienced approximately twenty of these
    episodes while working at the Red Cross. 
    Id.
     Perry also suffers from asthma and emphysema.
    
    Id. at 103
     (Page ID #1052). Perry claims that these conditions affected “walking . . . and
    transporting items” at work, but that they did not affect her ability to do phlebotomy. 
    Id.
    Perry did not ask the Red Cross to accommodate her heart or lung conditions. 
    Id.
     at 103–
    04 (Page ID #1052–53). Perry did request, and was approved for, intermittent FMLA leave
    “from April 3, 2012 through April 3, 2013” on the basis of a health-care certification from Dr.
    Clyde Southwell, however. R. 36-21 (Ex. 21 Claim 6516 Approval Letter) (Page ID #400); R.
    36-20 (Ex. 20 Southwell Certificate) (Page ID #398). Dr. Southwell’s certificate indicates that
    he performed a “PFT”—presumably a “pulmonary function test”—on April 9, 2012, and that
    6
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    Perry needed intermittent leave due to “Chronic Conditions Requiring Treatment.” R. 36-20
    (Ex. 20 Southwell Certificate) (Page ID #398).
    Perry’s April 2012 approval letter for intermittent leave includes the same instructions for
    contacting Aon Hewitt and her supervisor in order to utilize FMLA intermittent leave. R. 36-21
    (Ex. 21 Claim 6516 Approval Letter) (Page ID #400).
    F. Perry’s July 31, 2012 Termination
    The Red Cross follows a progressive disciplinary policy regarding absenteeism. R. 36-2
    (Ex. 2 Handbook at 13) (Page ID #320). The Employee Handbook provides that “[e]mployees
    experiencing more than three incidents . . . per year, excluding qualified Family and Medical
    Leave, or pre-planned and pre-approved time off such as vacation, doctor, dental and other
    appointments . . . are subject to disciplinary action.” 
    Id.
     An “[i]ncident” is “one or more days
    absent from work for the same cause.” Id.; see also R. 45-7 (Ex. 6 Yakoumis Dep. at 71) (Page
    ID #1294) (“[Absenteeism] is any unscheduled time off that is not as a result of FMLA”). After
    an employee accrues four incidents within a “rolling 12 month period,” they are given a verbal
    warning. R. 36-2 (Ex. 2 Handbook at 13) (Page ID #320). Five incidents in a twelve month
    period results in a written warning, six results in a “Final Written Warning,” and seven results in
    termination. 
    Id.
    Majors progressed Perry to the first step of the discipline policy on April 21, 2011 for
    four “incidents.” R. 36-6 (Ex. 6 Verbal Warning at 1–3) (Page ID #336–38). On June 15, 2011,
    Yakoumis gave Perry her first written warning after she accrued another set of absences. R. 36-7
    7
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    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    (Ex. 7 Written Warning at 1) (Page ID #340). Majors progressed Perry to a second written
    warning on October 4, 2011 for two additional unscheduled absences. R. 36-8 (Ex. 8 Second
    Written Warning at 1) (Page ID #343). Because two of her earlier absences fell outside of the
    rolling twelve-month window, Perry’s total “incident” count stood at five. 
    Id.
     Yakoumis gave
    Perry her final written warning on January 17, 2012, bringing her total “incident” count to six.
    R. 36-9 (Ex. 9 Final Written Warning) (Page ID #347).
    Yakoumis prepared a Termination Memo on July 27, 2012, after Perry received a seventh
    incident on that date. R. 36-10 (Ex. 10 Termination Memo) (Page ID #350). The termination
    memorandum provides the following dates of unscheduled absences, along with the
    corresponding reason that Perry provided for her absence, see R. 45-7 (Ex. 6 Yakoumis Dep. at
    95–96) (Page ID #1300):
    ●   October 03, 2011: “[H]urt neck over the weekend”
    ●   January 13, 2012: “Left without notice—did not work”
    ●   April 24, 2012: “[S]ick”
    ●   May 5, 2012: “Sick”
    ●   May 21, 2012: “Sick”
    ●   July 24, 2012: “Food poisoning”
    ●   July 27, 2012: “[O]verslept—not coming in.”
    36-10 (Ex. 10 Termination Memo) (Page ID #350). Prior to issuing the memorandum, Holmes
    confirmed that none of the dates listed in the termination memo “were reported as FMLA
    protected.” R. 36-34 (Ex. 34 7/27/2012 Yakoumis Email at 1) (Page ID #439); see also R. 45-7
    (Ex. 6 Yakoumis Dep. at 101) (Page ID #1301). Matthew Carver, the Director of Collections,
    and Timothy Ryerson, the Chief Executive Officer, approved Perry’s termination on July 31,
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    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    2012. R. 36-1 (Ex. 1 Carver Decl. at 1–2) (Page ID #316–17); R. 36-35 (Ex. 35 Ryerson Decl. at
    1–2) (Page ID #444–45).
    G. Procedural History
    Perry filed a charge of discrimination with the Equal Employment Opportunity
    Commission (“EEOC”) on January 2, 2013. R. 36-37 (Ex. 37 EEOC Charge at 1) (Page ID
    #449). Perry’s charge provided July 31, 2012, her date of termination, as both the “Earliest” and
    “Latest” date that the discrimination against her took place. 
    Id.
     She alleged discrimination
    based upon her disability and for retaliation for “reporting a supervisor.” 
    Id.
    After being issued a right to sue letter, Perry filed a complaint against the American Red
    Cross, Nashville Chapter, in the United States District Court for the Middle District of Tennessee
    on October 16, 2013, alleging violations of the ADA, FMLA, and Tennessee state law. R. 1
    (Compl. at 1) (Page ID #1). Perry amended her complaint on January 28, 2014, substituting the
    American Red Cross Blood Services, Tennessee Valley Region, as the defendant and removing
    the Tennessee state-law claims. R. 9 (Am. Compl. at 1) (Page ID #21).
    The Red Cross moved for summary judgment on January 9, 2015, R. 35 (Mot. for Summ.
    J. at 1) (Page ID #289), and Perry responded on February 11, 2015. R. 48 (Pl. Mem. in Opp. To
    Def. Mot. for Summ. J. at 1) (Page ID #1420). On March 26, 2015, the district court granted
    summary judgment in favor of the Red Cross. R. 51 (D. Ct. Op. at 1) (Page ID #1506). First, the
    district court found that Perry had not demonstrated that she was “disabled” for purposes of the
    ADA. 
    Id.
     at 4–5 (Page ID #1509–10). Second, even if Perry is disabled, she failed to exhaust
    9
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    her administrative remedies regarding her accommodation claims because her EEOC charge
    “does not mention failure to accommodate.” 
    Id. at 6
     (Page ID #1511). Third, even if Perry
    exhausted her administrative remedies, her claims regarding her 2010 foot surgery were time
    barred. 
    Id.
     Fourth, the district court held that the Red Cross did not violate the ADA because
    Perry was fired based “on her absenteeism, not on any perceived or alleged disability.” 
    Id.
     at 7–
    8 (Page ID #1512–13). Fifth, Perry failed to establish that the Red Cross interfered with her
    rights under the FMLA because Perry “was granted FMLA leave” and she agreed “that she failed
    to report the absences upon which her termination was based.” 
    Id. at 10
     (Page ID #1515).
    Finally, the district court held that Perry failed to establish that the Red Cross retaliated against
    her for taking FMLA leave. 
    Id. at 11
     (Page ID #1516). Perry timely appealed. R. 62 (Notice of
    Appeal at 1) (Page ID #1564).
    II. DISCUSSION
    A. Standard of Review
    We review a district court’s grant of summary judgment de novo. Barrett v. Whirlpool
    Corp., 
    556 F.3d 502
    , 511 (6th Cir. 2009). Summary judgment is appropriate “if the movant
    shows that there is no genuine dispute as to any material fact and the movant is entitled to
    judgment as a matter of law.” Fed. R. Civ. P. 56(a). “Credibility determinations, the weighing
    of the evidence, and the drawing of legitimate inferences from the facts are jury functions, not
    those of a judge.” Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 255 (1986).
    10
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    B. ADA Claims
    Perry argues that the district court erred in holding that the Red Cross did not violate the
    ADA.     The ADA prohibits covered employers from “discriminat[ing] against a qualified
    individual with a disability because of the disability of such individual in regard to job
    application procedures, the hiring, advancement, or discharge of employees, employee
    compensation, job training, and other terms, conditions, and privileges of employment.” Talley
    v. Family Dollar Stores of Ohio, Inc., 
    542 F.3d 1099
    , 1104–05 (6th Cir. 2008) (quoting 
    42 U.S.C. § 12112
    (a)).      Perry asserted both an ADA-accommodation claim and an ADA-
    termination claim in the district court.
    1. ADA Accommodation
    Perry argued in the district court that the Red Cross violated the ADA in failing to
    accommodate her disabilities. R. 48 (Pl. Op. to Def. Mot. for Summ. J. at 21) (Page ID #1440).
    Under the ADA, it is unlawful discrimination for an employer to fail to “mak[e] reasonable
    accommodations to the known physical or mental limitations of an otherwise qualified individual
    with a disability who is an applicant or employee, unless such covered entity can demonstrate
    that the accommodation would impose an undue hardship on the operation of the business of
    such covered entity.” 
    42 U.S.C. § 12112
    (b)(5)(A). The district court did not err in granting
    summary judgment to the Red Cross.
    First, Perry has waived her accommodation argument on appeal.            The district court
    dismissed Perry’s ADA-accommodation claim, in part, because she failed to exhaust her
    11
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    administrative remedies. See R. 51 (D. Ct. Op. at 6) (Page ID #1511). Perry’s brief provides, in
    her “Statement of the Case,” that she “exhausted her administrative remedies through the
    EEOC.” Appellant Br. at 8. But Perry does not develop this argument at any other point in her
    brief. As the Red Cross contends, “[i]ssues adverted to in a perfunctory manner, unaccompanied
    by some effort at developed argumentation, are deemed waived.” Gradisher v. City of Akron,
    
    794 F.3d 574
    , 586 (6th Cir. 2015) (internal quotation marks omitted); see also Appellee Br. at
    16. Because Perry’s brief fails to present “developed argumentation” on this claim, Gradisher,
    794 F.3d at 586, she has waived her accommodation claim on appeal.2
    Second, even if Perry has not waived her claim, the district court correctly dismissed
    Perry’s accommodation claim for failure to exhaust. “Federal courts do not have subject matter
    jurisdiction of [ADA] claims unless the claimant explicitly files the claim in an EEOC charge or
    the claim can reasonably be expected to grow out of the EEOC charge.” Jones v. Sumser
    Retirement Vill., 
    209 F.3d 851
    , 853 (6th Cir. 2000) (internal quotation marks omitted). In Jones,
    the plaintiff’s EEOC “charge did not explicitly allege that Sumser failed to accommodate her
    disability” in violation of the ADA. 
    Id.
     Rather, her EEOC charge “specifically alleged only a
    termination claim” and provided only the date of her alleged termination as the date of
    2
    Further, to the extent that Perry asserts an ADA-retaliation claim, she has also waived this claim on
    appeal. The district court originally held that Perry explicitly conceded her ADA retaliation claim. R. 51 (D. Ct.
    Op. at 1 n.1) (Page ID #1506). Perry then submitted a Rule 59(e) Motion to Amend the Judgment, stating that
    although her initial Motion in Opposition to Summary Judgment conceded her retaliation claim, she filed a corrected
    response by leave of court, and this response did not concede her retaliation claim. R. 54-1 (Rule 59(e) Motion at 2–
    3) (Page ID #1522–23). The district court agreed that Perry’s corrected response did not concede her ADA
    retaliation claim, but the district court proceeded to reject this claim on the merits and deny Perry’s Rule 59(e)
    motion. R. 58 (Order Denying Rule 59(e) Motion at 2–4) (Page ID #1554–56). Perry’s appellate brief does not
    make any mention of her ADA retaliation claim, and the Red Cross is correct that this claim is waived. See
    Appellee Br. at 15–16.
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    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    discrimination, not “the date of the alleged failure to accommodate.” 
    Id.
     at 853–54. We held
    that Jones failed to exhaust her administrative remedies as related to her failure to accommodate
    claim because “[a] termination claim differs in kind and date from an accommodation claim.”
    
    Id. at 854
    .
    The same is true here. Perry’s EEOC charge lists her date of termination as both the
    “Earliest” and “Latest” date that the alleged discrimination took place. R. 36-37 (Ex. 37 EEOC
    Charge at 1) (Page ID #449). Further, it states only that her “employment was terminated,” that
    the “reason given for [her] discharge was excessive call ins and absenteeism,” and that she
    “believe[s] that [she] was discriminated against on the basis of [her] disabilities, and retaliated
    against for reporting a supervisor, in violation of the [ADA].” 
    Id.
     Like the EEOC charge at
    issue in Jones, Perry’s charge does not mention failure to accommodate, nor does it list any dates
    other than the date of her termination. See Jones, 
    209 F.3d at
    853–54. Accordingly, Perry has
    failed to exhaust her administrative remedies for an ADA-accommodation claim, and we lack
    subject-matter jurisdiction.
    2. ADA Termination
    Perry also argues that the district court erred in granting summary judgment on her claim
    that she was terminated on the basis of her disability, in violation of the ADA. A plaintiff may
    establish a disability-discrimination claim under the ADA through either direct or circumstantial
    evidence. Hedrick v. W. Reserve Care Sys., 
    355 F.3d 444
    , 452 (6th Cir. 2004). A plaintiff using
    circumstantial evidence must satisfy the burden-shifting framework established in McDonnell
    13
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    Douglas Corp. v. Green, 
    411 U.S. 792
     (1973). See Demyanovich v. Cadon Plating & Coatings,
    L.L.C., 
    747 F.3d 419
    , 433 (6th Cir. 2014). Under this framework, the plaintiff must first
    establish a prima facie case of discrimination. “To prove a prima facie case of disability
    discrimination, a plaintiff must show that (1) he is disabled, (2) he is otherwise qualified to
    perform the essential functions of a position, with or without accommodation, and (3) he suffered
    an adverse employment action because of his disability.” 
    Id.
     “Once a plaintiff establishes a
    prima facie case of discrimination, the burden shifts to the defendant ‘to articulate some
    legitimate, nondiscriminatory reason’ for its actions.”      Talley, 
    542 F.3d at 1105
     (quoting
    McDonnell Douglas, 
    411 U.S. at 802
    ). If the employer satisfies “its burden, the plaintiff must
    show by a preponderance of the evidence that the proffered explanation is a pretext for
    discrimination.” 
    Id.
    Perry contends that the Red Cross violated the ADA by discriminating against her on the
    basis of “five disabilities (1) pain in her foot following a procedure in September 2010;
    (2) injuries caused by a fall from a ladder in May 2012; (3) essential tremor; (4) heart conditions,
    including cardiac entrapment and mitral valve prolapse; and (5) lung conditions, including
    asthma and emphysema.” R. 42 (Pl. Resp. to Def. Statement of Undisputed Facts at 6) (Page ID
    #628). In granting summary judgment, the district court found that Perry could not demonstrate
    that these injuries and illnesses “substantially limited [Perry] in a major life activity,” and thus
    Perry had failed to establish that she is “disabled.” R. 51 (D. Ct. Op. at 4–5) (Page ID #1509–
    10). We need not decide whether Perry is “disabled” within the meaning of the ADA, however,
    14
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    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    because even on the assumption that Perry has demonstrated a prima facie case of disability
    discrimination, Perry has not established pretext. The Red Cross has articulated a legitimate,
    nondiscriminatory reason for firing Perry: Perry violated the Red Cross’s absenteeism policy.
    Appellee Br. at 48. Accordingly, the burden shifts to Perry to demonstrate that this reason is
    pretext for unlawful discrimination. See Talley, 
    542 F.3d at 1105
    . “A plaintiff may demonstrate
    pretext by showing that the proffered reason had no basis in fact, the proffered reason did not
    actually motivate the discharge, or, the proffered reason was insufficient to motivate discharge.”
    Gantt v. Wilson Sporting Goods Co., 
    143 F.3d 1042
    , 1048–49 (6th Cir. 1998). Perry cannot
    establish pretext under any of these methods.
    Perry contends that because several of the absences for which she was terminated were
    covered by FMLA, the Red Cross’s stated reasons for terminating her were insufficient to
    motivate her discharge. Appellant Br. at 31–32. But this is not supported by the record. As
    discussed above, the Red Cross handbook sets forth the company’s absenteeism policy. R. 36-2
    (Ex. 2 Handbook at 13) (Page ID #320). Employees “experiencing more than three incidents
    . . . per year, excluding qualified Family and Medical Leave, or pre-planned and pre-approved
    time off . . . are subject to disciplinary action” on a progressive basis. 
    Id.
     As Yakoumis
    confirmed in his deposition, absenteeism under the company’s policy “is any unscheduled time
    off that is not as a result of FMLA.” See R. 45-7 (Ex. 6 Yakoumis Dep. at 71) (Page ID #1294).
    This is undoubtedly a harsh policy, but Perry accrued seven unscheduled absences in a twelve-
    month period, and this qualified her for termination. See R. 36-10 (Ex. 10 Termination Memo)
    15
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    (Page ID #350). Perry does not dispute that she received instructions that she must report to both
    her supervisor and to Aon Hewitt in order to take FMLA leave. R. 42 (Pl. Resp. to Statement of
    Undisputed Facts at 4) (Page ID #626). Perry also agreed in her deposition that she “didn’t call
    [Aon Hewitt] to tell them [she wasn’t] coming in.” R. 45-2 (Ex. 1 Perry Dep. Part Two at 157)
    (Page ID #1101); see also R. 42 (Pl. Resp. to Statement of Undisputed Facts at 18) (Page ID
    #640). Accordingly, it is undisputed that the absences for which Perry was fired were all
    unscheduled and that Perry did not call Aon Hewitt to request FMLA-related leave for any of the
    dates.
    Moreover, Perry has not established that these absences would have qualified for FMLA
    leave even had she appropriately called in. Perry contends that she “went to the ER with chest
    pain after a cardiac entrapment episode at work” on May 5, 2012. Appellant Br. at 37. She
    states that she “had already been approved for intermittent FMLA for her heart conditions” and
    that “[t]his should have been an excused FMLA absence.” 
    Id.
     But even on the assumption that
    Perry was approved for intermittent FMLA leave related to her heart at the time of her ER visit,
    the record does not support Perry’s claim that she visited the hospital on May 5th or that she
    visited for a “cardiac entrapment” episode. Rather, the record contains a hospital note from May
    4, 2012. R. 45-19 (Ex. 18 Doctor’s Notes at 8) (Page ID #1374). This note states that Perry
    visited the hospital for “[d]yspnea,” “[a]cute bronchitis,” and “[a]cute exacerbation of COPD,”
    none of which relate to her heart. 
    Id.
     Perry stated in her deposition that she does not recall why
    16
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    she was absent on May 5, 2012. R. 33-5 (Ex. 5 Perry Dep. Excerpts at 147) (Page ID #245).
    And again, Perry did not call Aon Hewitt about this absence.
    Similarly, Perry argues that her absence on May 21, 2012 was related to the ladder fall
    for which she received continuous FMLA leave. Appellant Br. at 37. But Perry’s medical
    documentation from Dr. Darwin supporting her request for FMLA leave provides May 22, 2012
    as the “Start Date” for her need for FMLA leave related to this fall. R. 36-29 (Ex. 29 6/6/2012
    Darwin Certificate) (Page ID #425). Aon Hewitt subsequently informed Holmes that Perry was
    approved for FMLA leave beginning on May 22, 2012 and lasting until June 28, 2012. R. 36-30
    (Ex. 30 6/22/2012 Email) (Page ID #427). Perry does not dispute that her FMLA leave for her
    ladder fall was from May 22nd through June 28th. R. 42 (Pl. Resp. to Def. Statement of
    Undisputed Facts at 11) (Page ID #633). Accordingly, Perry has no documentation in the record
    that supports her argument that her May 21st absence was FMLA eligible.
    Perry also contends that her July absences are related to her essential tremor and thus
    were covered by intermittent FMLA leave. Appellant Br. at 37. Her absence on July 24 was a
    result of food poisoning. R. 33-5 (Ex. 5 Perry Dep. Excerpts at 148) (Page ID #246). Perry
    contends that, because of her food poisoning, she could not take her tremor medication.
    Appellant Br. at 37. There is nothing in the record to support this, however. With regards to her
    later absence on July 27, Perry stated in her response to the Red Cross’s statement of undisputed
    facts that she “has no recollection of a call-in that she overslept,” but that the “date is closely
    related to her illness from food poisoning.” R. 42 (Pl. Resp. to Def. Statement of Undisputed
    17
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    Facts at 19) (Page ID #641). And even assuming that these could be tied to her essential tremor,
    and thus her intermittent FMLA leave, Perry admits that she did not call Aon Hewitt to take
    FMLA-related leave. See id. at 13 (Page ID #635).
    In sum, the record demonstrates that Perry had seven unscheduled absences and that this
    was sufficient to support her termination.       Further, Perry does not dispute that “[i]n the
    18 months leading up to Perry’s termination, the Red Cross terminated every employee who
    violated its absenteeism policy, including all employees who had seven unscheduled absences in
    a rolling 12-month period.” R. 42 (Pl. Resp. to Def. Statement of Undisputed Facts at 6) (Page
    ID #628). Perry has not demonstrated pretext on this basis.
    Perry also cannot demonstrate pretext to the extent that she relies on Majors’s alleged
    actions and statements. Perry argues that Majors once “prevented Ms. Perry from leaving work
    when she explained that she was not feeling well” and that on one occasion, Majors refused to
    call an ambulance when Perry had a cardiac entrapment episode at work. Appellant Br. at 32.
    Perry claims that this demonstrates discriminatory animus, and thus is evidence that the Red
    Cross’s reasons for her termination are pretextual. Id. Perry does not dispute, however, that
    Majors played no role in her termination. R. 42 (Pl. Resp. to Def. Statement of Undisputed Facts
    at 17) (Page ID #639). Nor does Perry explain how these incidents otherwise relate to the Red
    Cross’s decision to fire her or enforce its attendance policy. Even drawing all inferences in
    Perry’s favor, this does not create a genuine issue of material fact as to pretext. Accordingly, the
    18
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    district court appropriately granted summary judgment to the Red Cross on Perry’s ADA
    termination claim.
    C. FMLA Claims
    Perry also raises claims under the FMLA. The FMLA entitles an employee “to take up to
    twelve weeks of leave during any twelve month period ‘[b]ecause of a serious health condition
    that makes the employee unable to perform the functions of the position of such employee.’”
    Demyanovich, 747 F.3d at 427 (quoting 
    29 U.S.C. § 29612
    (a)(1)(D)).               A “serious health
    condition” under the FMLA is “an illness, injury, impairment, or physical or mental condition
    that involves (A) inpatient care in a hospital, hospice, or residential medical care facility; or (B)
    continuing treatment by a health care provider.” 
    29 U.S.C. § 2611
    (11). Perry states that the Red
    Cross violated the FMLA under both an “interference” theory and a “retaliation” theory. See
    Donald v. Sybra, Inc., 
    667 F.3d 757
    , 761 (6th Cir. 2012).
    1. FMLA Interference
    Section 2615(a)(1) of the FMLA makes it “unlawful for any employer to interfere with,
    restrain, or deny the exercise of or the attempt to exercise” rights under the statute. 
    29 U.S.C. § 2615
    (a)(1); see also Donald, 667 F.3d at 761.         The McDonnell Douglas burden-shifting
    framework applies to FMLA interference claims. See Donald, 667 F.3d at 761–62. In order to
    establish a prima facie case of FMLA interference, Perry must establish that
    (1) she was an eligible employee; (2) the defendant was an employer as defined
    under the FMLA; (3) the employee was entitled to leave under the FMLA; (4) the
    employee gave the employer notice of her intention to take leave; and (5) the
    employer denied the employee FMLA benefits to which she was entitled.
    19
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    Id. at 761 (internal quotation marks omitted). Perry argues that the Red Cross interfered with her
    rights under the FMLA because it fired her for “excessive absences” despite those absences
    being “FMLA protected medical leave.” Appellant Br. at 36. Perry again argues that her May
    5th absence was as a result of her heart condition, and thus covered under FMLA leave. Id. at
    37. She also contends that her ladder fall on May 21 is covered by FMLA leave. Id.
    This does not establish that Perry was denied “FMLA benefits to which she was entitled.”
    Donald, 667 F.3d at 761 (internal quotation marks omitted). As discussed above, Perry did not
    visit the hospital on May 5th, and her visit on May 4th was not related to her heart condition.
    Nor does the record demonstrate that Perry was entitled to FMLA leave on May 21, 2012: Perry
    does not dispute that her FMLA coverage for her ladder fall began on May 22nd, consistent with
    her doctor’s FMLA certification form. And again, even on the assumption that she was entitled
    to FMLA leave for any of these absences, Perry did not call Aon Hewitt to report any of the
    listed absences as FMLA leave.
    Perry contends, however, that the district court erred in relying on the fact that she did not
    comply with the Red Cross’s call-in policy. According to Perry, “once an employer is on notice
    that FMLA leave may apply, it has the burden to seek further information regarding said leave”
    and that she was not required to specify to the Red Cross that her absences were FMLA related.
    Appellant Br. at 38–40 (emphasis omitted). This is not persuasive. “FMLA regulations effective
    January 16, 2009 . . . explicitly permit[] employers to condition FMLA-protected leave upon an
    employee’s compliance with the employer’s usual notice and procedural requirements, absent
    20
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    unusual circumstances.” Srouder v. Dana Light Axle Mfg., LLC, 
    725 F.3d 608
    , 614 (6th Cir.
    2013); see 
    29 C.F.R. § 825.302
    (d) (foreseeable FMLA leave); 
    id.
     at § 825.303(c) (unforeseeable
    FMLA leave). This includes “requir[ing] employees to call a designated number or a specific
    individual to request leave.” Id. at § 825.303(c). According to the regulations, “[u]nusual
    circumstances would include situations such as when an employee is unable to comply with the
    employer’s policy . . . because on the day the employee needs to provide notice of his or her need
    for FMLA leave there is no one to answer the call-in number and the voice mail box is full.” Id.
    at § 825.302(d).
    Perry has not provided any evidence of “unusual circumstances” excusing her from
    following the Red Cross’s policy, nor has she provided any evidence that the policy was
    selectively enforced or that, if she were to call in, she would need to use “magic words” in order
    to receive FMLA leave. To the contrary, Perry was on notice that she needed to call Aon Hewitt,
    and it is undisputed that she did not do so. Accordingly, summary judgment is appropriate in
    favor of the Red Cross.
    2. Retaliation
    In addition to preventing an employer from interfering with an employee’s rights under
    the statute, the FMLA also “prohibits an employer from ‘discharg[ing] or in any other manner
    discriminat[ing] against any individual for opposing any practice made unlawful’” by the statute.
    Donald, 667 F.3d at 761 (quoting 
    29 U.S.C. § 2615
    (a)(2)). In order to establish a prima facie
    case of FMLA retaliation, Perry must establish:
    21
    No. 15-5645
    Perry v. Am. Red Cross Blood Servs., Tenn. Valley Region
    (1) she was engaged in an activity protected by the FMLA; (2) the employer knew
    that she was exercising her rights under the FMLA; (3) after learning of the
    employee’s exercise of FMLA rights, the employer took an employment action
    adverse to her; and (4) there was a causal connection between the protected
    FMLA activity and the adverse employment action.
    
    Id.
     (internal quotation marks omitted). According to Perry, “the reason of ‘excessive call-ins’
    was used as a pretext for her termination, when in fact she was intentionally and unfairly
    discriminated against on the basis of her requests for medical leave and use of medical leave
    pursuant to the [FMLA].” Appellant Br. at 34. Her reasons in support of her retaliation claim,
    however, are identical to the reasons supporting her interference claim: that she was fired for
    absences for which she was FMLA approved. See 
    id. at 35
    . As discussed above, the record does
    not support this assertion.
    III. CONCLUSION
    For the foregoing reasons, we AFFIRM the district court’s grant of summary judgment
    to the Red Cross.
    22