Alison O'Donnell v. University Hospitals Cleveland ( 2020 )


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  •                        NOT RECOMMENDED FOR PUBLICATION
    File Name: 20a0614n.06
    No. 18-3397
    UNITED STATES COURT OF APPEALS
    FOR THE SIXTH CIRCUIT
    ALISON O’DONNELL,                        )                                        FILED
    )                                   Oct 29, 2020
    Plaintiff-Appellant,               )                              DEBORAH S. HUNT, Clerk
    )
    v.                                       )
    )                     ON APPEAL FROM THE
    UNIVERSITY        HOSPITALS CLEVELAND )                        UNITED STATES DISTRICT
    MEDICAL CENTER, aka University Hospitals )                     COURT FOR THE
    Health Systems; NAVEEN ULI; SUMANA )                           NORTHERN DISTRICT OF
    NARASIMHAN; and ROSE GUBITOSI-KLUG,      )                     OHIO
    )
    Defendants-Appellees.              )
    )
    Before: BOGGS, KETHLEDGE, and STRANCH, Circuit Judges.
    BOGGS, J., delivered the opinion of the court in which KETHLEDGE and STRANCH,
    JJ., joined. STRANCH, J. (pp. 26–27), delivered a separate concurring opinion.
    BOGGS, Circuit Judge. Like many people, Dr. Alison O’Donnell disliked public speaking.
    In her case, this was not just a matter of preference. Her anxiety disorder made it very difficult.
    This became a problem when University Hospitals Cleveland Medical Center (the Hospital) hired
    her as a Fellow in pediatric endocrinology. The fellowship required her to attend and participate
    in weekly presentations and discussions with faculty about practice and research topics. She was
    unable to do this adequately and the Hospital eventually placed her on indefinite leave. She
    resigned, never returning to the program. In this suit under the Americans with Disabilities Act
    and corresponding Ohio state law, Dr. O’Donnell alleges that the Hospital and her faculty
    supervisors discriminated against her because of her anxiety disorder, failed to accommodate her
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    No. 18-3397, O’Donnell v. University Hospitals
    disability, and retaliated against her after she complained. For the reasons given below, especially
    because active participation in the weekly presentations was an essential function of her job, we
    affirm the district court’s grant of summary judgement to the Hospital and the individual
    defendants.
    I.
    O’Donnell raises a number of claims under the Americans with Disabilities Act (ADA),
    42 U.S.C. § 12112 et seq. However, all of them except one are barred by the statute of limitations.
    As required by the ADA, she initially filed a charge with the Equal Employment Opportunity
    Commission ( EEOC) when she was placed on unpaid leave. However, she did not file her lawsuit
    until 304 days after filing with the EEOC and thus all of the claims relating to events prior to that
    filing were untimely. Her complaint alleges constructive discharge based on her resignation from
    the program on December 16, 2012, which was within the statutory 300-day period and was timely
    filed. Her analogous state-law claims, however, are governed by the state six-year statute of
    limitations, Ohio R. Code § 2305.7, and thus are not barred. Those claims are, as based on various
    parts of Ohio R. Code § 4112(A)-(I): disability discrimination, refusal to accommodate, failure to
    engage in an interactive process, and retaliation for protected activity.
    Dr. O’Donnell’s state-law claims all grow out of her activities at, and termination from,
    the University Hospital Pediatric Endocrinology Fellowship program. The claims arise from her
    view that her treatment was related to her perceived unwillingness or inability to participate
    actively and fully in weekly conferences that were part of the routine activities of the Fellows at
    the Hospital. She alleges that any deficiencies in her performance stem from her disability, and
    that all of the harms done to her stemmed from the actions of the Hospital and the other defendants
    in violation of her rights under statutes protecting those with a disability.
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    No. 18-3397, O’Donnell v. University Hospitals
    The pediatric fellowship program is not a conventional “job” as usually appears in this type
    of litigation. It is a specialized, highly prestigious program, usually lasting three years, which only
    accepts two applicants each year. Fellows are expected to be progressing toward careers in clinical
    practice and research, obtaining board certification in pediatrics, and otherwise becoming qualified
    to be leaders in the profession.
    Dr. O’Donnell was not performing well in the program. She had bad evaluations at the
    end of her first year. She believed that some of these problems were based on her having a
    disability of anxiety disorder, and of discrimination against her on this account. She ultimately
    formally requested an accommodation for her disability, that she not be evaluated on her
    performance at weekly meetings that included prepared Fellow presentations, but then progressed
    to group discussion of the presentations and of patient and other medical issues, in an unrehearsed
    manner.
    The Hospital deemed this request unreasonable, as active participation in the weekly
    conferences was an essential part of the fellowship program, allowing evaluation of Fellows’
    progress in knowledge, medical and patient care skills, and research ability. Although the request
    was supported by a doctor’s analysis that the disability was permanent, the doctor also included a
    strong statement that Dr. O’Donnell was seeking to overcome the disability and was making
    progress.
    The Hospital therefore proposed, as an alternative to ceasing to evaluate Dr. O’Donnell on
    this aspect, that her fellowship program be extended for one year, at first just to make better
    progress, and then, as an accommodation, giving her an unpaid leave of absence and health benefits
    during that period, so as to give her an opportunity to overcome her disability and rejoin the
    program. She rejected this proffered accommodation.
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    No. 18-3397, O’Donnell v. University Hospitals
    She was placed on unpaid leave on July 1, 2012, and for the next six months had no contact
    with the program, sought no additional medical help, and sought other employment. In December
    2012, she appeared to have secured other employment, which required her to terminate her
    fellowship, which she did on December 16, 2012. Unfortunately, the job fell through, and five
    months later she sued the Hospital.
    Though the claims under the Ohio disability-discrimination statute, Ohio R. Code § 4112
    et seq., are several, they are largely controlled by a common set of questions, in various
    combinations. To defeat summary judgment on each issue, plaintiff need only show that there is a
    genuine issue of material fact on a point that, if decided in her favor, would sustain her claim.
    1. Is active participation in the weekly conferences, and being evaluated on performance
    in them, an essential part of the Fellowship program? If yes, this prevents her from being
    “qualified to do the job,” as she admits, with her doctor’s support, that she cannot do so, unless
    she can demand and receive a “reasonable accommodation.”
    2. Is not being evaluated a reasonable accommodation? If the requested accommodation
    removes an essential feature of the job, it is not reasonable and thus defeats several of her claims.
    3. Dr. O’Donnell is also entitled to a reasonable interactive process on her request for
    accommodation. 29 C.F.R. § 1630.2(o)(3). The Hospital offered her a twelve-month leave of
    absence to allow her the opportunity to be able to rejoin the program and perform its essential
    functions. She refused this offer, offering instead to take a six-month leave, but she made no
    further requests. If the Hospital performed enough interaction with Dr. O’Donnell in the
    accommodation process, this defeats her claim on this point.
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    No. 18-3397, O’Donnell v. University Hospitals
    4. Dr. O’Donnell claims discrimination based on her disability, relying on a series of
    workplace events that she claims shows disparate treatment between her and other Fellows. Were
    these actions linked to her alleged disability and were they sufficient to constitute, singly or in
    combination, an adverse action?
    5. Dr. O’Donnell claims retaliation by the Hospital in her treatment after her requests for
    accommodation, in that she had received a bad evaluation (a “Performance Alert”), shortly after
    an informal request concerning her evaluations, which was similar in a number of respects
    to evaluations she had received earlier in her fellowship. Has she established a causal relation
    between her protected activities and the actions of the Hospital and the individual defendants?
    6. Did her involuntary leave of absence constitute a constructive discharge? Was she
    actually discharged and, if she was, was the discharge justified by her inability to perform the
    essential features of the job? If the Hospital discharged her in good faith and without pretext, then
    the discharge is not actionable.
    II.
    Dr. O’Donnell is an African-American physician who, after completing medical school
    and a residency program, was selected to participate in the prestigious Pediatric Endocrinology
    Fellowship program at University Hospitals Case Medical Center, an Appellee in this case. The
    three-year fellowship program accepts only two applicants every year and is run by seven Hospital
    faculty members, including fellowship director Dr. Naveen Uli. The program trains fellows for
    academic-related careers in pediatric endocrinology and to become board-certified pediatric
    endocrinologists. To complete the program, fellows must successfully meet clinical and research-
    based requirements, which track national standards.
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    No. 18-3397, O’Donnell v. University Hospitals
    As part of the fellowship, Fellows, faculty, and several members of the nursing staff
    participate in weekly two-hour Wednesday afternoon meetings. At these meetings, high-level
    pediatric endocrinology cases are analyzed, and the group analysis provides the faculty with the
    ability to determine the skill level of the Fellows. Specifically, a Fellow presents a prepared case
    study and then other Fellows are called upon to answer questions and/or give unprepared
    presentations on the case. There is then general discussion on the various presentations and on the
    cases being analyzed. In addition, every Fellow must complete a research project to complete the
    program successfully.
    Dr. O’Donnell was accepted into the fellowship program on June 25, 2009. Her three-year
    fellowship commenced on June 1, 2010. On July 2, 2009, Dr. O’Donnell was diagnosed with
    social-anxiety disorder and social phobia by Dr. Francoise Adan, her psychiatrist. Dr. O’Donnell
    was treated by Dr. Adan from July 2009 through January 2013 and prescribed the medications
    Lexapro (anti-depressant) and Klonopin (anti-anxiety). Dr. Adan stated that Dr. O’Donnell
    experienced “physical symptoms of anxiety around social situations, heart racing, sweating,
    speaking fast, poor concentration, mind going blank and jittery” which affected both her personal
    and professional life.
    In 2009, Dr. O’Donnell also entered into counseling with Dr. Paul Minnillo, a Hospital
    psychologist. She continued to see Dr. Minnillo through May 2011. Dr. Minnillo testified that
    Dr. O’Donnell’s anxiety disorder was “very pervasive, very profound.” He described her disability
    as “debilitating,” “disabling,” and “life-long.”       As result of her social-anxiety disorder,
    Dr. O’Donnell had trouble participating and speaking at the mandatory Wednesday meetings.
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    No. 18-3397, O’Donnell v. University Hospitals
    Dr. O’Donnell alleges in her complaint that she told Dr. Uli “early in my fellowship” that
    she suffered from a social-anxiety disorder.1 After her disclosure, she claims that Dr. Uli and
    several other fellowship faculty discriminated against her and subjected her to disparate treatment
    compared to the other Fellows because of her disability. Her complaints included that she received
    less time for orientation than other Fellows; she was assigned a presentation without preparation
    time; she was forced to see patients who were over an hour late despite clinic protocol to have such
    patients reschedule; Dr. Narasimhan unprofessionally referred to her by first name in front of
    patients; Dr. Narasimhan tried to coerce Dr. O’Donnell to see Narasimhan’s clinic patients; she
    was given clinical assignments with less notice than other Fellows; she was required to directly
    reschedule patient appointments; she was criticized for not writing patient notes or charts in a
    timely or thorough manner; and her research project ideas were rejected and she was advised to
    work with another Fellow on that Fellow’s project.
    At the end of her first year, Dr. O’Donnell received poor evaluations from every faculty
    member in the program.             These evaluations addressed many issues, including inadequate
    participation in, and poor performance at, the Wednesday meetings.                           They also included
    evaluations by each faculty member, finding her well below her peers on each of the items, as well
    as her performance on written tests of knowledge where her scores were also well below her peers
    in the program. On June 29, 2011, she was issued a Remediation Plan for performance deficiencies
    that included inadequate progress in developing clinical knowledge and skills, poor performance
    on a written examination, poor topic presentation at Wednesday meetings, and failure to finalize
    her research project. Dr. O’Donnell attributes these poor reviews to discrimination.
    1
    Dr. Uli testified on deposition that Dr. O’Donnell had never told him that she was diagnosed with an anxiety disorder.
    She had mentioned that it was “her family and cultural upbringing that prevented her from speaking out of turn, and
    her innate shyness and social anxiety.”
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    No. 18-3397, O’Donnell v. University Hospitals
    In the middle of her second year, on February 12, 2012, for reasons that do not appear in
    the record, Dr. O’Donnell sent an email to all seven Fellowship-faculty members regarding her
    performance at Wednesday meetings:
    It has come to my attention that many of you wish for me to speak more during Wednesday
    conferences, and are interpreting my silence as ignorance. However, my culture/religion,
    learning style, shyness, and anxiety make it extremely difficult for me to just shout out
    answers. Therefore, I invite you to ask me questions. In addition, I plan to make more than
    the required number of presentations. (I have a very interesting topic that I am excited to
    present on 2/22). Hopefully, this is a compromise that will suit everybody’s needs. I believe
    that a training program should take into account a variety of learning styles-not everybody
    learns the same way. If you have any other suggestions as to how we can work to solve this
    issue, please let me know.
    This email did not invoke any disability law, and simply “invited” faculty to ask her
    questions. Her invitation was not a formal request for accommodation and was not accompanied
    by any of the standard ADA claim paperwork or supporting medical documentation. Nor did it
    seek any formal agreement to her wishes or change in her method of evaluation.
    In February 2012, Dr. O’Donnell received a Performance Alert Notice, her second official
    warning for marginal or unsatisfactory performance. Based on these ongoing performance
    problems, the faculty had concluded at a meeting on February 22 that Dr. O’Donnell was not
    performing at the level expected of a second-year Fellow and recommended that her fellowship be
    extended for an additional year to give Dr. O’Donnell time to develop the mandatory core
    competencies for pediatric endocrinology. On February 29, Dr. Uli met with Dr. O’Donnell to
    discuss the Performance Alert and her fellowship status. She refused to sign the Performance Alert
    and stated she would consider extending her fellowship for an extra six months, but not twelve.
    Subsequently, on March 20, 2012, Dr. O’Donnell filed a formal ADA disability complaint
    and a request for accommodation with the Hospital. To support that request, her psychiatrist, Dr.
    Adan, completed on May 3, after several promptings, an ADA Health Care Provider/Physician
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    No. 18-3397, O’Donnell v. University Hospitals
    Certification Form. Question 3 on the form asks, “Does the disability affect the employee’s ability
    to perform any one of the essential functions of the position?” Dr. Adan checked the yes box, and
    hand-wrote that the effect on her ability to perform a specific essential function was “Public
    speaking at case conference, specially un-rehearsed.”        Question 4 asks if there are any
    accommodations that would allow Dr. O’Donnell to perform the essential function. Dr. Adan
    checked the yes box and wrote “I would recommend not to evaluate employee performance on
    case conferences, particularly un-rehearsed.” Dr. Adan also said that Dr. O’Donnell’s need for the
    accommodation would be permanent during the rest of the fellowship.
    In a letter dated June 14, 2012, the Hospital denied Dr. O’Donnell’s request for such
    accommodation on grounds that active participation in the Wednesday meetings was an essential
    function of her position. The letter stated that she would be placed on unpaid, involuntary leave
    effective July 1, 2012. Her health care benefits were continued during this period. Dr. O’Donnell
    never returned to the fellowship program and officially tendered her resignation on December 16,
    2012.
    To follow the course of events, the following summary timeline may be helpful.
    June 2010              Three-year fellowship begins.
    June 2011              First-year evaluations of the Fellows. All seven faculty members rated Dr.
    O’Donnell’s performance “below the level expected.”
    June 29, 2011          First formal warning for poor performance, a Remediation Plan, given to
    Dr. O’Donnell by Dr. Uli.
    February 12, 2012      Dr. O’Donnell sent an email to all seven faculty members regarding her
    performance at Wednesday meetings.
    February 22, 2012      Faculty meeting on Dr. O’Donnell’s progress in the program.
    February 29, 2012      A second written warning of poor performance, a Performance Alert Notice,
    was given to Dr. O’Donnell and Dr. O’Donnell met with Dr. Uli about this
    notice.
    March 20, 2012         Dr. O’Donnell submitted a formal request for disability accommodation
    with the Hospital.
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    No. 18-3397, O’Donnell v. University Hospitals
    March 21, 2012             The Hospital asked Dr. Uli to provide a job description and the essential job
    functions for a Fellow in the pediatric endocrinology program.
    March 22, 2012             Dr. Uli provides a 12-point list, based on document he had prepared in 2011.
    March 22, 2012             ADA medical form was sent to Dr. O’Donnell’s psychiatrist, Dr. Adan, with
    respect to the request.
    May 3, 2012                Dr. Adan sent the Hospital an ADA Physician Certification Form, stating
    that Dr. O’Donnell’s disability affected an essential function of her job,
    which could be overcome with a reasonable accommodation.
    June 14, 2012              The Hospital denied Dr. O’Donnell’s accommodation request and placed
    her on a mandatory leave of absence starting July 1, 2012.
    July 1, 2012               Dr. O’Donnell began her involuntary leave of absence. She never returned
    to the fellowship program.
    May 1, 2013                Dr. O’Donnell filed complaint with the EEOC. (304 days after July 1,
    2012).
    III.
    On October 10, 2016, Dr. O’Donnell filed suit against the Hospital, Dr. Navenn Uli, Dr.
    Sumana Narasimhan, Dr. Rose Gubitosi-Klug, and William Rebello,2 alleging claims of disability
    discrimination, failure to accommodate, and retaliation based on disability discrimination in
    violation of the ADA, 42 U.S.C. § 12112, and Ohio R. Code § 4112.3 The Hospital and the
    individual doctors filed for summary judgment. The district court granted defendants summary
    judgment, agreeing that O’Donnell was disabled, but holding that there was no genuine issue of
    material fact that O’Donnell was not otherwise qualified for her position, that she did not suffer
    any adverse action, and that the Hospital’s proffered reasons for its actions were legitimate non-
    discriminatory reasons that were not pretextual.
    Specifically, the district court held that there was no genuine issue of material fact that Dr.
    O’Donnell’s accommodation request was not reasonable. Her doctor had stated that she could not
    2
    Both parties stipulated to the dismissal of all claims against Rebello. The three remaining individual defendants are
    the chair and two other members of the seven-member faculty of the program.
    3
    Dr. O’Donnell also brought federal race-discrimination claims under Title VII. The district court ruled against her
    and she did not appeal the dismissal of those claims.
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    No. 18-3397, O’Donnell v. University Hospitals
    perform an essential function of the job (adequate participation in Wednesday meetings) and thus
    that her requested accommodation (no evaluation based on her performance in Wednesday
    meetings) effectively removed an essential function of a Fellow’s job. The district court held that
    such an accommodation was unreasonable and created an undue hardship on the Hospital.
    IV. Standard of Review
    Dr. O’Donnell timely appealed the district court’s grant of summary judgment. We review
    that ruling de novo. Kleiber v. Honda of Am. Mfg., Inc., 
    485 F.3d 862
    , 868 (6th Cir. 2007).
    Summary judgment is appropriate when the court is satisfied that there is no genuine issue as to
    any material fact and that the moving party is entitled to a judgment as a matter of law. Fed. R.
    Civ. P. 56(a). The moving party bears the burden of proving that there are no genuine issues of
    material fact. The non-moving party must then come forward with specific facts showing a
    genuine issue for trial. A court must review all facts and inferences in a light most favorable to the
    non-moving party. Hall v. Spencer County, Ky., 
    583 F.3d 930
    , 933 (6th Cir. 2009). This means
    in most cases that evidence offered by the non-movant must be accepted at true and that credibility
    determinations and weighing of the evidence are improper. Hostettler v. College of Wooster, 
    895 F.3d 844
    , 854 (6th Cir. 2018).
    V. Statute of Limitations
    As an initial matter, the Hospital argues that Dr. O’Donnell’s ADA claims are barred by
    the statute of limitations. She had 300 days to file her ADA claims with the EEOC. See 42 U.S.C.
    §§ 2000e-5(e)(1), 12117(a). She complied with this requirement for her constructive-discharge
    claim, which accrued when she resigned on December 16, 2012. But she filed her other ADA
    claims too late. The Hospital’s last alleged discriminatory act occurred on July 1, 2012, when Dr.
    O’Donnell’s involuntary leave of absence commenced. She filed her EEOC charge on May 1,
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    No. 18-3397, O’Donnell v. University Hospitals
    2013, more than 300 days later. Dr. O’Donnell argues that under the continuing-violation doctrine,
    the clock should have started running on December 16 for all of her claims, not just the alleged
    constructive discharge. This is incorrect. The continuing-violation doctrine only applies in
    hostile-work-environment cases, as “[t]heir very nature involves repeated conduct” where the
    claim is “based on the cumulative effect of all such acts.” Nat’l R.R. Passenger Corp. v. Morgan,
    
    536 U.S. 101
    , 115 (2002). In cases that do not involve a hostile-work-environment claim, each
    “discrete discriminatory act starts a new clock for filing charges alleging that act. The charge,
    therefore must be filed within the” applicable limitations period “after the discrete discriminatory
    act occurred.”
    Id. at 113.
    Dr. O’Donnell failed to timely file her ADA claims (other than
    constructive discharge) with the EEOC within 300 days of the alleged discriminatory acts. Thus,
    her constructive-discharge claim is her only timely federal claim.
    However, Dr. O’Donnell’s state-law claims under Ohio R. Code § 4112.02 have a six-year
    limitations period, and they remain viable. Ohio R. Code § 2305.7. Ohio’s state-law disability
    claims rise or fall with an employee’s ADA claims. “[W]e consider the ADA and [Ohio] state
    law claims simultaneously by looking to the cases and regulations that interpret the ADA.” Rorrer
    v. City of Stow, 
    743 F.3d 1025
    , 1031 (6th Cir. 2014) (citing Talley v. Family Dollar Stores of Ohio,
    Inc., 
    542 F.3d 1099
    , 1105 n.3 (6th Cir. 2008)). We will do the same here, using the ADA statutory
    framework and case law to analyze Ohio claims. See Brenneman v. MedCentral Health System,
    
    366 F.3d 412
    , 418 (6th Cir. 2004).
    VI. Disability-Discrimination Claims
    The ADA makes it unlawful for an employer to “discriminate against a qualified individual
    on the basis of a disability.” 42 U.S.C. § 12112(a). The statute defines “discriminate” to include
    “not making reasonable accommodation to the known physical or mental limitations of an
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    No. 18-3397, O’Donnell v. University Hospitals
    otherwise qualified individual with a disability” unless the employer “can demonstrate that the
    accommodation would impose an undue hardship.” 42 U.S.C. § 12112(b)(5)(A). An “otherwise
    qualified individual” is one who “with or without reasonable accommodation, can perform the
    essential functions of the employment position that such individual holds or desires.” 42 U.S.C.§
    12111(8).
    Courts analyze disability-discrimination claims under two different rubrics, depending on
    whether the plaintiff relies on “direct” or “indirect” evidence of discrimination. See Ferrari v.
    Ford Motor Co., 
    826 F.3d 885
    , 891–92 (6th Cir. 2016). Failure of accommodate and failure to
    engage in an interactive process, along with constructive discharge (in this case) are evaluated
    under the direct-evidence standard, while disparate treatment and retaliation are evaluated on an
    indirect-evidence standard.
    A. Failure to Accommodate
    To prove failure to accommodate under the direct-evidence framework, a plaintiff must
    show that: 1) she is disabled within the meaning of the ADA; 2) she is otherwise qualified for the
    position and could perform the essential functions of the job, with or without reasonable
    accommodation; 3) her employer knew or had reason to know about her disability; 4) she requested
    an accommodation; and 5) her employer failed to provide the requested accommodation. Once a
    plaintiff establishes a prima facie case, the burden shifts to the employer to demonstrate that any
    particular accommodation would impose an undue hardship on the employer. Mosby-Meachem v.
    Memphis Light, Gas & Water Div., 
    883 F.3d 595
    , 603 (6th Cir. 2018).
    It is not disputed that Dr. O’Donnell can satisfy elements three, four, and five. As for
    element one, Dr. O’Donnell must show she is disabled. Relying on the medical opinions of Dr.
    O’Donnell’s treating psychiatrist, Dr. Adan, and treating psychologist, Dr. Minnillo, the district
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    No. 18-3397, O’Donnell v. University Hospitals
    court held that Dr. O’Donnell’s social-anxiety disorder is a qualifying disability under the ADA
    that substantially limits one or more of her major life activities.
    A major life activity can be something considerably less than a total loss of function in some
    area. A significant diminution in the ability to carry out some function usually performed by most
    people can be considered major. See 29 C.F.R. § 1630.2(j)(1); 
    Talley, 542 F.3d at 1107
    . In this
    case the medical support indicates that Dr. O’Donnell’s anxiety disorder does substantially limit
    her ability in speaking, so as to participate in the normal interaction of professional occupations
    such as medicine where such interaction is a common occurrence. The Hospital, while maintaining
    that Dr. O’Donnell is not disabled, provides no medical evidence to challenge the medical opinions
    of Dr. O’Donnell’s treating physicians. Lacking any evidence to the contrary, the district court
    correctly held that Dr. O’Donnell’s social-anxiety disorder is a qualifying disability.
    The second element is where the case now turns. Dr. O’Donnell must prove that she is
    otherwise qualified for the position and could perform the essential functions of the job, with or
    without reasonable accommodation. “The term essential functions means the fundamental job
    duties of the employment position . . . . [It] does not include the marginal functions of the
    position.” 29 C.F.R. § 1630.2(n)(1). Whether a function is essential is evaluated on a case-by-
    case basis by examining a number of factors. Two of these factors are the employer’s written
    description of the job and the employer’s judgment as to what functions of a job are essential. In
    determining whether an individual can perform an essential function “consideration shall be given
    to the employer’s judgment as to what functions of a job are essential, and if an employer has
    prepared a written description before advertising or interviewing applicants for the job, this
    description shall be considered evidence of the essential functions of the job.”          42 U.S.C
    § 12111(8). The Hospital does not have a formal job description for a Fellow, as it might for a
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    No. 18-3397, O’Donnell v. University Hospitals
    conventional employment relationship. The Hospital produced on discovery a written document
    entitled “Expectations of Fellows,” which Dr. Uli prepared in 2011 and updated in 2012. This lists
    participation in Wednesday meetings as an essential function. A second document, entitled
    “Pediatric Endocrinology Fellowship Goals,” contains a number of academic, research, and
    clinical items, and was given to Dr. O’Donnell during her 2010 orientation and does not mention
    the Wednesday meetings as a “Goal.”
    We then turn to the Hospital’s judgment as to what constitutes an essential job function.
    This judgment comes from Dr. Uli’s twelve-point list of essential job functions, which he prepared
    specifically at the request of the Hospital’s human-resources department for its use in evaluating
    Dr. O’Donnell’s request for accommodation. His list includes the expectation that Fellows
    “[a]ctively participate in all educational sessions of the division, with adequate preparation on
    assigned topic presentations. Take [sic] an active role in educating medical students, residents,
    nurses and other medical personnel.” This list tracks the earlier nine-page document Uli prepared,
    and is tracked in the hospital’s letter denying the requested accommodation.
    Dr. Uli also testified, without contradiction, that the faculty had thoroughly discussed the
    matter and unanimously concluded that it was essential for a Fellow to participate, actively and
    unrehearsed, in medical discussions, and be evaluated thereon.
    The district court ruled that there was no genuine issue of material fact that adequate
    participation in the Wednesday meetings was an essential function of the fellowship for which
    there was no alternative because
    [t]he faculty assert that it is essential; one of two written job descriptions state that
    it is essential; the fellows spend significant time every week in the departmental
    meetings and/or preparing for them; the faculty attend and participate in the
    meetings and are able to gain a collaborative perspective on the fellow’s knowledge
    and experience; and all past fellows of the Fellowship Program have been evaluated
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    No. 18-3397, O’Donnell v. University Hospitals
    on their participation in weekly departmental meetings. (emphasis added).
    Dr. O’Donnell made only one formal request for accommodation, on March 20, 2012.4 In
    her earlier email to the faculty, on February 12, 2012, Dr. O’Donnell had merely proposed that she
    meet what she saw as the faculty’s desire for more participation by being allowed to answer
    specific questions rather than volunteering her views and by doing more prepared presentations.
    On March 20, however, she made a formal accommodation request, supported later by the
    appropriate Health Care Provider Certification Form, wherein her treating doctor stated on May 3,
    “I would recommend not to evaluate employee performance on case conference, particularly
    unrehearsed.” The doctor indicated Dr. O’Donnell’s need for accommodation was permanent, and
    that the accommodation was needed “probably during the rest of the fellowship.” The Hospital
    read this as Dr. O’Donnell’s request for accommodation -- exemption from all evaluation of her
    participation at Wednesday meetings. Dr. O’Donnell contends, however, that the requested
    accommodation was limited to not being asked to participate by “unrehearsed presentations
    Dr. O’Donnell also argues that two of seven faculty members thought such
    accommodations could be made and actually started providing these requested accommodations.
    However, the only record support for this argument is depositions from two of the faculty members
    (ironically the only two members that she has named as defendants other than Dr. Uli, the chair of
    the faculty) who merely said that those two persons individually had sought to follow her requests
    and ask questions to draw her out and bring her in to the conversation. They say nothing
    whatsoever about the request not to be evaluated on her performance or that other members of the
    faculty might rely on her active participation. In addition, the June 14, 2012 involuntary-leave
    4
    It appears that Dr. O’Donnell received the appropriate ADA form from Mr. Rebello on March 19, and hospital HR
    staff acknowledged that she had received the form. Per her email, she dropped off the form with human resources on
    March 20. The actual form does not appear in the record.
    -16-
    No. 18-3397, O’Donnell v. University Hospitals
    letter from the director of human resources to Dr. O’Donnell states: “In order to provide you time
    to fully consider this letter and its impact on your fellowship, UHCMC will continue to temporarily
    provide the requested accommodation until the end of the current fellowship year, June 30, 2012.”
    (emphasis added) However, there is no indication in the letter, or in the cited deposition testimony,
    that any change was ever made in the method of evaluation of Dr. O’Donnell’s work at the
    Wednesday meetings, or what the “requested accommodation” had meant in the previous month
    or in the remaining sixteen days of her fellowship year. Since she was being placed on leave, little
    would change in the remaining days. Nor is there any evidence that the two cited faculty members
    had actually done anything different after February, other than perhaps being more active in asking
    questions in an attempt to draw out Dr. O’Donnell.
    Dr. O’Donnell argues that the Hospital in fact had conflicting definitions of “participation”
    in Wednesday meetings and thus created a genuine issue of material fact whether it was an essential
    function. However, an examination of the written documents shows no real conflict as to essential
    functions. The “Expectation of Fellows” document specifically addresses participation in the
    Wednesday discussion meetings. The document labeled “Goals of the Fellowship Program” is
    just that – a statement of the ultimate outcome sought by the program – medical knowledge,
    research ability, and patient case skills.
    Dr. Uli’s twelve-point list, on the other hand, though admittedly created after O’Donnell’s
    ADA accommodation request and at the request of human resources, quite closely tracks the
    detailed Expectations document created the previous year. It does not introduce a new function
    that is not addressed in the original list. In addition, it was the joint opinion of the faculty, as
    reflected in the letter of June 14 and in earlier faculty discussions, that active participation was an
    essential function, which was in line with the earlier Expectations document and with Dr. Uli’s
    -17-
    No. 18-3397, O’Donnell v. University Hospitals
    list. Therefore, there is no genuine issue of material fact that active and adequate participation in
    the Wednesday meetings, and being evaluated thereupon just as the Fellows are evaluated on other
    areas in the list such as patient care competence, medical knowledge, and research progress, is one
    of the essential features of the job. And since the medical support for her accommodation request
    specifically says that she cannot participate and be evaluated on that function, she cannot perform
    an essential function of the job and therefore is not qualified. This claim thus fails.
    B. Failure to Engage in an Interactive Process
    When an employee with a disability requests an accommodation, the ADA mandates that
    an employer must engage in an “individualized inquiry” based on an “interactive process” to
    determine whether the employee’s disability disqualifies her from a particular position. 29 C.F.R.
    § 1630.2(o)(3); 
    Rorrer, 743 F.3d at 1040
    . “Once an employee requests an accommodation, the
    employer has a duty to engage in an interactive process.” 
    Hostettler, 895 F.3d at 857
    . Failure to
    engage in this mandatory interactive process amounts to an independent violation of the ADA “if
    the plaintiff establishes a prima facie showing that he proposed a reasonable accommodation.”
    
    Rorrer, 743 F.3d at 1041
    . The purpose of the process is to identify the precise limitations resulting
    from the disability and potential reasonable accommodations that could overcome these
    limitations.    “A proper evaluation involves consideration of the applicant’s personal
    characteristics, his actual medical condition, and the effect, if any, the condition may have on his
    ability to perform the job.” Keith v. County of Oakland, 
    703 F.3d 918
    , 923 (6th Cir. 2013).
    “[B]oth parties have a duty to participate in good faith” in the interactive process. 
    Kleiber, 485 F.3d at 871
    . Once the employee proposes an initial accommodation, “the employer has the
    burden of showing how the accommodation would cause an undue hardship, but the employer is
    not required to propose a counter accommodation in order to participate in the interactive process
    -18-
    No. 18-3397, O’Donnell v. University Hospitals
    in good faith”—though “proposing counter accommodations may be additional evidence of good
    faith.” Jakubowski v. Christ Hosp., Inc., 
    627 F.3d 195
    , 202–03 (6th Cir. 2010). If the interactive
    process was triggered but not successfully resolved, “courts should attempt to isolate the cause of
    the breakdown and then assign responsibility.” 
    Kleiber, 485 F.3d at 871
    (quoting Bultemeyer v.
    Fort Wayne Cmty. Schs., 
    100 F.3d 1281
    , 1285 (7th Cir. 1996)).
    Dr. O’Donnell filed a formal request for disability accommodation with the Hospital on
    March 19, 2012. After she made these requests, the response from the Hospital was that the
    Hospital suggested that she take a leave of absence from the program for 12 months (unpaid, but
    with health benefits). The district court held this was sufficient evidence of the Hospital’s good-
    faith effort to participate in the interactive process. There is no indication from O’Donnell as to
    what other process should have occurred or might have been productive. If, as shown above, she
    was unable to perform the essential features of the job, that creates an undue hardship for the
    Hospital, and the only matter that could be accommodated would be how could the Hospital help
    to restore or improve her ability to do the job. The Hospital’s response, as shown by the faculty’s
    academic decision, included a counterproposal that Dr. O’Donnell stay in the program for an
    additional year, in hopes that she would be able to return to making progress, as her doctor’s note
    indicated was a possibility.
    C. Constructive Discharge
    Dr. O’Donnell’s only federal discrimination claim not barred by the statute of limitations
    was her claim of constructive discharge. A constructive-discharge claim requires a finding that
    “working conditions would have been so difficult or unpleasant that a reasonable person in the
    employee’s shoes would have felt compelled to resign.” 
    Talley, 542 F.3d at 1107
    (citations
    omitted). The Hospital placed Dr. O’Donnell on a mandatory unpaid leave of absence in response
    -19-
    No. 18-3397, O’Donnell v. University Hospitals
    to her requests for accommodation, but only after she refused the Hospital’s offer of a one-year
    extension of her fellowship to allow her to meet the standards of the program. The district court
    held that the Hospital had a legitimate non-discriminatory reason for doing so, as her doctor had
    informed the Hospital that she could not perform an essential function of her position (active and
    adequate participation in Wednesday meetings). But, in so doing, the Hospital put Dr. O’Donnell
    in the untenable position of being still technically employed as a Fellow while not being paid, and
    lacking the ability to obtain a new job without tendering her resignation as a Fellow, which is
    exactly what happened. To this end, the Hospital’s decision requiring Dr. O’Donnell to go on
    involuntary unpaid leave of absence without pay was a constructive discharge.
    Common sense dictates that if an employee is prohibited from coming to work, the
    employee “cannot perform any of his job functions, essential or otherwise.” EEOC v. Ford Motor
    Co., 
    782 F.3d 753
    , 761 (6th Cir. 2015). The moment a person is placed on an unpaid leave of
    absence, especially where as here it purportedly is in an effort to give a person time to rejoin a
    previous position, with some prospect that it would occur, the action may not be adverse.
    However, when, as here, the leave continues, with no apparent prospect of it being resolved
    satisfactorily, and the person ultimately resigns, at that point a constructive discharge can occur as
    a reasonable person could not be expected to continue in that situation.
    However, there was no pretext for discrimination here. The discharge was based on her
    inability to perform an essential job function, as shown above. In addition, her performance had
    been criticized more than six months before her formal accommodation request, based on the same
    work-performance problems. Indeed, the Performance Alert covers many of the same areas noted
    in the evaluations and Remediation Plan that antedated her complaint. There is thus no temporal
    -20-
    No. 18-3397, O’Donnell v. University Hospitals
    proximity between the general complaints on her performance made by the faculty and the formal
    accommodation request.
    D. Disparate Treatment
    Dr. O’Donnell also claims disability discrimination based on disparate treatment.
    Disparate treatment and retaliation claims are indirect-evidence claims based on circumstantial
    evidence where the determinative issue is the employer’s intent. Such claims must be evaluated
    under the burden-shifting framework of McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    (1973).
    McDonnell Douglas requires that Dr. O’Donnell present a prima facie case of discrimination,
    which creates a rebuttable presumption that discrimination occurred and shifts the burden to the
    Hospital to articulate a legitimate non-discriminatory reason for taking the challenged employment
    action. If the Hospital satisfies its burden, Dr. O’Donnell must prove that the Hospital’s proffered
    reason was actually a pretext to hide unlawful intent. McDonnell 
    Douglas, 411 U.S. at 802
    . There
    are three ways to show pretext: 1) the proffered reason had no basis in fact; 2) the proffered reason
    did not actually motivate the employer’s action; or 3) the proffered reason was insufficient to
    motivate the employer’s action. Chen v. Dow Chemical Co., 
    580 F.3d 394
    , 400-01 (6th Cir. 2009).
    Dr. O’Donnell alleges that although she was disabled, she was could perform the essential
    functions of her job with accommodation but was treated less favorably that other non-disabled
    fellows. In order to establish a prima facie claim of disparate-treatment disability discrimination
    under the ADA, Dr. O’Donnell must show that 1) she was disabled; 2) she was otherwise qualified
    for the job, with or without reasonable accommodation; 3) she suffered an adverse employment
    decision; 4) her employer knew or had reason to know of her disability; and 5) similarly situated
    employees were treated more favorably. Rosebrough v. Buckeye Valley High School, 582 F. App’x
    647, 651 (6th Cir. 2014) (citations omitted)
    -21-
    No. 18-3397, O’Donnell v. University Hospitals
    The district court held that even if Dr. O’Donnell could establish the first two steps, that
    she was disabled and qualified for the job, she failed to establish that she suffered an adverse
    employment action, which is typically marked by a significant change in employment status,
    including hiring, firing, failing to promote, reassignment with significantly different
    responsibilities, or a decision causing a significant change in benefits.
    Dr. O’Donnell listed 13 instances of disparate treatment compared to other Fellows. These
    include allegations that: she was not provided the same amount of time for orientation as other
    fellows; she was assigned a presentation without the same preparation time that was given to other
    fellows; she was forced to cover late, non-urgent consults while no other Fellow was required to
    do so; she was called by her first name in front of patients and their families; she was given clinical
    assignments without the same notice as other fellows; she was forced to contact patients directly
    to reschedule appointments; she was routinely expected to see another doctor’s patients; and she
    was routinely expected to cover additional clinic work.
    We agree with the district court that these complaints do not rise to the level of an adverse
    employment action, as they did not result in significant change in her employment status or
    benefits. As we held in White v. Burlington N. & Santa Fe Ry. Co., 
    364 F.3d 789
    , 795 (6th Cir.
    2004) (en banc), aff’d, 
    548 U.S. 53
    (2006), adverse employment actions are typically marked by a
    “significant change in employment status,” including “hiring, firing, failing to promote,
    reassignment with significantly different responsibilities, or a decision causing a significant
    change in benefits.”
    Id. at 798
    (quoting Burlington Indus. v. Ellerth, 
    524 U.S. 742
    , 761 (1998)).
    But a “bruised ego” or a “mere inconvenience or an alteration of job responsibilities” is not
    sufficient to constitute an adverse employment action.
    Id. at 797.
    These allegations are simply
    the type of complaints that arise in a difficult professional environment. None of them amounted
    -22-
    No. 18-3397, O’Donnell v. University Hospitals
    to any sort of change in pay or benefits, nor in title, nor constituted any type of demotion. See also
    Mitchell v. Vanderbilt Univ., 
    389 F.3d 177
    , 182-83 (6th Cir. 2004).
    VII. Retaliation Claim
    The ADA and corresponding Ohio disability law prohibit retaliatory actions against
    employees who oppose, report, or participate in investigations of conduct by employers that
    allegedly violates these statutes. 42 U.S.C. § 12203(a); Ohio R. Code § 4112.02(I). A retaliation
    claim is independent from and does not rise or fall with the success or failure of the underlying
    discrimination claim. A plaintiff must show that a reasonable employee would have found the
    challenged action materially adverse, “which in this context means it well might have dissuaded a
    reasonable worker from making or supporting a charge of discrimination.” Burlington Northern
    & Santa Fe Railway Co. v. White, 
    548 U.S. 53
    , 68 (2006) (quotations and citations omitted).
    To succeed, Dr. O’Donnell must show that: 1) she engaged in protected activity; 2) her
    employer was aware of the protected activity; 3) her employer took an adverse action against her;
    and 4) there was a causal connection between the protected activity and the adverse action. Rorrer
    v. City of Stow, 
    743 F.3d 1025
    , 1046 (6th Cir. 2014). The burden of establishing an adverse action
    in the retaliation context can be less onerous than in the anti-discrimination context. Michael v.
    Caterpillar Financial Services Corp., 
    496 F.3d 584
    , 596 (6th Cir. 2007). The employee need only
    have a good-faith belief that the practice about which they are complaining is unlawful. Johnson
    v. Univ. of Cincinnati, 
    215 F.3d 561
    , 580 (6th Cir. 2000). If a plaintiff shows very close temporal
    proximity, the burden shifts to the employer to articulate non-discriminatory reasons for its actions,
    but the burden of persuasion remains with the plaintiff. Mickey v. Zeidler Tool & Die Co., 
    516 F.3d 516
    , 526 (6th Cir. 2008).
    -23-
    No. 18-3397, O’Donnell v. University Hospitals
    Dr. O’Donnell alleges the following were acts of retaliation: 1) the Hospital declined to
    adequately investigate her complaints; 2) Dr. Uli filed a Performance Alert against Dr. O’Donnell
    less than two weeks after she sent her February email to the faculty concerning her performance
    issues; 3) the Hospital stopped the accommodations she had sought and allegedly obtained from
    two members of the faculty; 4) the Hospital placed her on involuntary unpaid leave of absence in
    response to her formal discrimination complaint; and, 5) the Hospital interfered with her ability to
    gain new employment after she resigned from the fellowship program.
    The district court held that Dr. O’Donnell did engage in protected activity by complaining
    to the Hospital that she was discriminated against on the basis of her disability and race. However,
    the district court concluded that Dr. O’Donnell suffered no adverse action and therefore was not
    retaliated against. The only item that would potentially support a retaliation claim would be the
    constructive discharge, as discussed above. The other alleged retaliatory actions are either not
    supported by evidence (interference with her ability to gain new employment), do not reach the
    level of an adverse action (not adequately investigating her complaints), or are related to the
    Performance Alert.
    “Where an adverse employment action occurs very close in time after an employer learns
    of a protected activity, such temporal proximity between the events is significant enough to
    constitute evidence of a causal connection for the purposes of satisfying a prima facie case of
    retaliation.” Mickey v. 
    Zeidler, 516 F.3d at 525
    . Only two of Dr. O’Donnell’s retaliation claims
    meet the requirement of temporal proximity. On February 11, 2012, Dr. O’Donnell emailed
    human resources complaining of continued discrimination by the program faculty. The next day,
    February 12, 2012, Dr. O’Donnell sent an email to the fellowship faculty where she addressed
    their concerns about her participation in the Wednesday meetings and made her proposed requests
    -24-
    No. 18-3397, O’Donnell v. University Hospitals
    in response.    Seventeen days later, Dr. Uli sent Dr. O’Donnell a Performance Alert for
    unsatisfactory performance in her fellowship. But this was not the first such notice.
    The Performance Alert was only one of many negative performance reviews, starting with
    first-year evaluations and the entry of a Remediation Plan, six months before her request, based
    on the same work-performance problems. Ultimately, the Performance Alert was based on
    performance problems quite similar to those that had been noted in earlier evaluations and the alert
    occurred before any formal request for accommodation. Her informal email to the faculty does
    not create enough of a temporal connection to the Performance Alert and certainly not to her being
    placed on leave months later, in the face of this evidence.
    In summary, the district court did not err in granting summary judgment on each of Dr.
    O’Donnell’s claims. Her federal claims, with the exception of constructive discharge, are time
    barred. Her constructive discharge was an adverse action, but was justified by her performance in
    the program, her inability to perform an essential job function, and the absence of a genuine issue
    as to whether the reasons given for her discharge were pretextual. Her Ohio law claims for
    disability discrimination, denial for a reasonable accommodation, and failure to engage in an
    interactive process were also properly the subject of summary judgment, for the reasons set forth
    above.
    VIII.
    We therefore AFFIRM the judgment of the district court granting summary judgment to
    defendants.
    -25-
    No. 18-3397, O’Donnell v. University Hospitals
    JANE B. STRANCH, Circuit Judge, concurring. Though the entirety of this record
    leads me to concur in today’s decision, I write separately to explain more fully how the Defendants
    failed to engage appropriately in an interactive process. The employer’s duty to engage in a
    meaningful interactive process has long been recognized to be “mandatory.” Kleiber v. Honda of
    Am. Mfg., Inc., 
    485 F.3d 862
    , 871 (6th Cir. 2007). Where an employee is qualified for a position
    with or without a reasonable accommodation, failure to engage in the interactive process is
    actionable. Williams v. AT&T Mobility Servs. LLC, 
    847 F.3d 384
    , 395 (6th Cir. 2017). “Employers
    must engage in a ‘good faith’ process and an ‘individualized inquiry’ to determine whether a
    reasonable accommodation can be made.” Hostettler v. Coll. of Wooster, 
    895 F.3d 844
    , 857 (6th
    Cir. 2018) (quoting Rorrer v. City of Stow, 
    743 F.3d 1025
    , 1045 (6th Cir. 2014)).
    In my view, Defendants’ engagement in the interactive process was inadequate. There is
    ample evidence in the record that no Defendant engaged in discussions with O’Donnell about her
    formal ADA request for accommodation to the extent the ADA and our precedents require. Uli
    never spoke with O’Donnell or her treating physician about the request. Narasimhan had never
    heard of Julie Chester, a UHC HR director with whom O’Donnell communicated about her
    complaints and her formal ADA accommodation request. And Chester herself testified that she
    did not follow up with O’Donnell on her request for accommodation and did not recall any
    specifics of engaging in an interactive process.
    These key facts reflect a failure to satisfy our conjunctive standard that “[a]n employer has
    sufficiently acted in good faith when it readily meets with the employee, discusses any reasonable
    accommodations, and suggests other possible positions for the plaintiff.” Jakubowski v. Christ
    Hosp., Inc., 
    627 F.3d 195
    , 203 (6th Cir. 2010) (emphasis added). The relevant inquiry here is
    whether Defendants readily met with O’Donnell and actually discussed the accommodation.
    -26-
    No. 18-3397, O’Donnell v. University Hospitals
    When we have previously addressed this required proposal/counterproposal interaction, we have
    detailed those conversations at some length before finding that the employer engaged in the
    interactive process. See, e.g., id.; E.E.O.C. v. Ford Motor Co., 
    782 F.3d 753
    , 766 (6th Cir. 2015)
    (en banc). Here, by contrast, there were no discussions to be detailed. Defendants constructively
    discharged O’Donnell rather than suggest another possible position for her. This is not the
    “individualized inquiry” the ADA requires, 
    Hostettler, 895 F.3d at 857
    , and the district court erred
    in concluding that no genuine dispute of material fact existed about whether Defendants engaged
    in an interactive process as they were required to do by law. See 29 C.F.R. § 1630.2(o)(3).
    I describe Defendants’ failure here to emphasize a key point: we hold employers to the
    requirement to engage in an interactive process. See, e.g., 
    Hostettler, 895 F.3d at 857
    ; Brumley v.
    United Parcel Serv., Inc., 
    909 F.3d 834
    , 840 (6th Cir. 2018). Doing so comports with one of the
    fundamental purposes of the ADA: “to ensure that employers do not disqualify applicants and
    employees based on ‘stereotypes and generalizations about a disability, but based on the actual
    disability and the effect that disability has on the particular individual’s ability to perform the job.’”
    
    Rorrer, 743 F.3d at 1040
    (quoting Keith v. Cnty. of Oakland, 
    703 F.3d 918
    , 923 (6th Cir. 2013)).
    Passage of the ADA was a recognition of the asymmetry of power and resources between working
    people with disabilities and their employers.         Failing to engage in the interactive process
    exacerbates that asymmetry and damages the protective principles the ADA enshrines.
    -27-