Williams, Travis v. Waste Mgmt IL Inc ( 2004 )


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  •                            In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________
    No. 03-1256
    TRAVIS WILLIAMS,
    Plaintiff-Appellant,
    v.
    WASTE MANAGEMENT OF ILLINOIS, INCORPORATED
    d/b/a Waste Management of Springfield,
    Defendant-Appellee.
    ____________
    Appeal from the United States District Court
    for the Central District of Illinois.
    No. 02 C 3023—Jeanne E. Scott, Judge.
    ____________
    ARGUED OCTOBER 23, 2003—DECIDED MARCH 24, 2004
    ____________
    Before MANION, KANNE, and EVANS, Circuit Judges.
    KANNE, Circuit Judge. Travis Williams sued his former
    employer, Waste Management of Illinois, Inc. d/b/a Waste
    Management of Springfield, for race-based harassment,
    discrimination, and retaliation in violation of Title VII of
    the Civil Rights Act of 1964, 42 U.S.C. §§ 2000e et seq.,
    and 42 U.S.C. § 1981. The district court granted Waste
    Management’s summary-judgment motion, and we affirm.
    2                                                No. 03-1256
    I. Background
    Waste Management hired Williams, an African American,
    as a laborer on June 12, 2000. Williams worked at Waste
    Management’s Springfield, Illinois location, which housed
    two facilities—a machine shop (which was part of the
    company’s hauling operation) and a transfer station. The
    machine shop performed repairs and maintenance on trucks
    and other equipment, and the transfer station collected
    trash from trucks then routed the trash to other trucks for
    hauling to a landfill located in Taylorville, Illinois. The
    Taylorville landfill was another Waste Management
    operation. Offices located at the Springfield site were
    connected to the machine shop by a common employee
    break room. The employee bulletin board was located in the
    break room, and the postings included the company’s
    human relations hotline telephone number.
    While most employees at the Springfield site were
    assigned to either the hauling operation or the transfer
    station, Williams was assigned to both. His primary re-
    sponsibilities involved grooming the machine shop’s and
    transfer station’s shared grounds using a lawnmower and
    weed eater. He would also pick up trash blown off the
    trucks, direct truck traffic, and fill in for transfer-station
    employees on heavy equipment as needed.
    Williams was interviewed and hired by Roy Whittinghill,
    who was Caucasian, and Antonio Curren, who was African
    American. They served as his co-supervisors after hire.
    Whittinghill was the district manager for the Springfield
    transfer station, the Pana transfer station, and the landfill
    in Taylorville, and divided his time among these operations.
    Thus, he was not always on site to direct Williams and
    observe his work. Curren, in contrast, was a district
    manager for the hauling operation, worked full time at
    the Springfield facility, and was always available to Wil-
    liams. Williams testified that he could find Curren when he
    No. 03-1256                                                3
    needed him, that he saw him daily, and that he was ap-
    proachable. Williams said he felt the same about
    Whittinghill—that he was approachable and someone he
    could talk to.
    About a month into his employment, Williams left work
    early after exposure to poison ivy resulted in a rash. Curren
    gave him permission to leave on the condition that he bring
    back a doctor’s note. Williams did not comply with Curren’s
    direction because he couldn’t afford a doctor’s visit. When
    he reported for work the following day without a note,
    Curren sent him home. Williams didn’t return, and the
    company terminated him pursuant to its policy after he was
    a no call, no show for three days.
    Whittinghill telephoned Williams after his termination to
    inquire why he had abandoned his job. Whittinghill rehired
    Williams after he explained he felt he wasn’t allowed to
    return unless he could produce a note, and he couldn’t
    produce a note because of the expense.
    Curren agreed to Williams’s return, but only if
    Whittinghill took full management responsibility of Wil-
    liams. Curren felt Williams was a poor employee— specifi-
    cally, that he worked too slowly and had attendance issues.
    Williams, it appears, was unaware of the shift in supervi-
    sory roles and continued to seek help and direction from
    Curren. Curren, for his part, continued to make himself
    available to Williams and to direct his work when
    Whittinghill was off site.
    Although Williams got on well with his supervisors, he
    believes he was harassed by his coworkers due to his race.
    Specifically, two Caucasian mechanics named Eddie Cleeton
    and Virgil Beckum were named by Williams. Cleeton and
    Beckum worked for the hauling company in the machine
    shop where Williams’s lawn equipment and supplies were
    stored. Their job responsibilities included making repairs to
    Williams’s lawn equipment as needed. Their immediate
    supervisor was Mark Baccadutre, who was also Caucasian.
    4                                              No. 03-1256
    On Williams’s first day at work, he took his morning
    break with Cleeton and Beckum in the shop. Although the
    designated employee break room was connected to the shop,
    the two mechanics tended to take their breaks in the shop
    itself around a radio, often along with another Caucasian
    employee, Lee Webster, and sometimes supervisor Curren.
    After the break, Beckum sang songs that Williams didn’t
    like, which prompted him to ask Beckum if he was preju-
    diced. Beckum said he was, making a gesture with his hand
    to show how much, and asked Williams how he was with
    “Black” jokes. Williams told Beckum that he wouldn’t
    tolerate them and would appreciate it if he didn’t tell them
    in his presence. Beckum shrugged his shoulders, said
    “hmmmmm,” and walked away. According to Williams,
    although other employees were working in the area, he
    doesn’t know whether they heard the exchange.
    That same morning, after break, Cleeton told Williams
    that he looked like the gorilla that worked at Chuck E.
    Cheese, then said something about a monkey, which
    Williams took to be a racist joke. Williams then told
    Cleeton, like he did Beckum, that he wouldn’t tolerate such
    jokes and asked Cleeton to keep racist comments to himself.
    Cleeton laughed and walked away. According to Williams,
    the only witness was a female truck driver named Becky
    who worked for another company.
    Williams did not report these incidents to anyone at that
    time, feeling that he had had a chance to tell Beckum and
    Cleeton how he felt about their behavior, that they had
    listened to him, and that hopefully it was resolved. He had
    received a copy of Waste Management’s employee handbook
    and knew it contained a policy prohibiting harassment. He
    knew that if he had a problem with harassment he could go
    to any supervisor to complain. Williams continued to take
    his breaks in the shop with the mechanics, rather than in
    the employee break room or in the transfer station where
    other employees took their breaks.
    No. 03-1256                                                       5
    A couple of days later, Williams overheard Webster say
    “nigger” and “radio” as he was talking to Beckum. There
    was a truck separating Williams from Webster and
    Beckum, and they couldn’t see him. Williams believes that
    Webster was accusing him of changing the station on the
    radio they all listened to during break. However, he didn’t
    let Webster or Beckum know he overheard them and didn’t
    complain about the racial slur to anyone at the time.
    The next incident occurred about a month later, in July,
    around the time he contracted the poison ivy rash. The old
    weed eater Williams used quit working. The next morning
    he found a wooden sickle with an extension cord taped to it
    on his workbench. According to Williams, the extension cord
    had been fashioned into a hangman’s noose. Cleeton and
    Beckum laughingly asked him how he liked his new weed
    eater. Williams believed that Baccadutre, the mechanics’
    supervisor, saw the noose, but does not name any other
    witnesses and does not remember what else may have been
    said.1 Williams did not report the incident to management.
    A few days after the noose incident, Beckum “goosed”
    Williams by poking him with a broom handle in the rear
    end when he bent over to do some work. Beckum laughed
    1
    According to Nelson Hundley, a May Trucking driver who later
    testified to being present, Beckum was holding a green plastic
    weed eater with a noose on it and said, “What’s this remind you
    of, nigger?” Williams then responded by yelling, “You’re a racist
    son of a bitch!” Hundley stated that the weed eater with the noose
    remained propped up against the wall for two to three days and
    that both Baccadutre and a supervisor, whom he believed was
    Whittinghill, saw it. The record isn’t clear as to when Williams be-
    came aware of Hundley as a witness, although it appears it was
    not until after Williams left Waste Management. Further, there’s
    no evidence that management learned Hundley was a witness or
    heard his version of events until after Williams filed his adminis-
    trative charge.
    6                                                No. 03-1256
    and said to Cleeton, “Look how Travis jumped when I
    goosed him with the broom.” Cleeton laughed. Williams did
    not complain.
    Sometime in July, after all of the above incidents oc-
    curred, but close in time to the noose and broom incident,
    Whittinghill approached Williams and asked if any of the
    guys in the machine shop were hassling him in terms of
    racial comments or slurs. Williams states that he lied and
    said that everything was fine and that no one was messing
    with him.
    On July 17, 2000, Whittinghill approached Williams
    again and said, “Travis, you would tell me if these guys are
    being racial towards you? You know, you’re a good guy, and
    we want to keep you working here. You would tell me?”
    Prompted by this second inquiry, Williams told Whittinghill
    about all of the incidents described above and that he
    believed Beckum and Cleeton were racist. Whittinghill
    laughed a little bit at the description of the broom incident,
    which made Williams believe he was treating his complaint
    as less than serious. Williams also felt Whittinghill smirked
    at the majority of the incidents, as if they were a joke. After
    listening to what he had to say, though, Whittinghill told
    Williams that Cleeton and Beckum were “different” and
    that he was going to talk to their boss, Baccadutre, about
    how they were behaving. He also said he was going to tell
    his boss about Williams’s complaint.
    The next day, Whittinghill told Williams to take his
    breaks in the transfer station—the other facility to which
    he was assigned and where some other employees took their
    breaks—rather than in the shop with Cleeton and Beckum
    and to generally try and avoid them. According to Williams,
    although Whittinghill didn’t tell him that his complaint had
    been investigated, he could tell by their behavior that
    Cleeton and Beckum had been “chewed out” by somebody.
    They told him by the ice machine in the shop that it was a
    No. 03-1256                                                7
    shame he was “making trouble” by complaining about their
    behavior and that they didn’t want anything to do with him.
    Williams did not report the comment, which he considered
    retaliatory. Williams had no other problems with racially
    harassing behavior after he complained.
    As for Waste Management’s handling of Williams’s com-
    plaint, the undisputed record shows that immediately after
    receiving the complaint, Whittinghill drove to the
    Taylorville site where Baccadutre was working that day. He
    met with Baccadutre in his office and relayed the details of
    Williams’s complaint. Upon learning of the allegations,
    Baccadutre immediately left the Taylorville site and drove
    to the Springfield facility to investigate. He called Cleeton
    and Beckum into a meeting with him. He confronted them
    with the details of the complaint as they had been relayed
    by Whittinghill. Cleeton and Beckum denied the allega-
    tions. Baccadutre then told them that the alleged behavior
    would not be tolerated by him or Waste Management and
    that he would investigate further. He warned them that if
    he found any truth to the complaint they would be fired.
    According to Baccadutre, Whittinghill told him that
    Williams said there were no witnesses to the incidents.
    Baccadutre, therefore, did not conduct any further inter-
    views and concluded that without witnesses he could not
    come to a conclusion about the truth of the allegations.
    Baccadutre did not contemporaneously document his in-
    terview with Cleeton and Beckum, his verbal warning to
    them, or his resolution of the matter. Nothing was placed in
    the mechanics’ personnel files. Whittinghill similarly did
    not contemporaneously document his conversation with
    Williams, and there is no evidence that he or Baccadutre
    reported the complaint up the chain of command or to
    Curren. Baccadutre did report his findings and actions
    to Whittinghill and told him that he would not tolerate
    any harassment, verbal or physical, by his mechanics.
    Baccadutre also suggested that since there may be a per-
    8                                               No. 03-1256
    sonality conflict between the mechanics and Williams that
    Williams take his breaks elsewhere than in the shop where
    the mechanics worked. Whittinghill then followed up with
    Williams as described above.
    Following his complaint, Williams believes he experienced
    additional retaliatory behavior from the mechanics based on
    the following incidents. First, Cleeton asked Williams for
    help changing a tire on an eighteen-wheel truck. Although
    Williams expressed that he didn’t know how to change a
    tire on an eighteen-wheeler, Cleeton told him that he just
    needed to hold a large wrench (three or four feet long) on
    the bolt on the other side of the tire while he used a com-
    pressed air wrench on the opposite side to loosen the nut.
    When Cleeton started the air wrench on the opposite side,
    the force yanked the wrench out of Williams’s hand. The
    wrench flew up into the air, flipped a couple of times, and
    landed on Williams’s head, resulting in a small cut and a
    knot. Cleeton laughed. Williams believed Cleeton set him
    up for injury, because a week or so earlier Cleeton told him
    he hit a Caucasian employee named Ron with a wrench and
    that he’d do it to Ron again. Beckum, however, testified
    that the same thing had happened to him when he failed to
    get a tight grip on the wrench. Williams never reported the
    incident to anyone.
    The second and third allegedly retaliatory incidents oc-
    curred on Williams’s last day of work, August 31, 2000.
    That morning, Curren directed Williams to cut the front
    lawn because it was getting long. Williams replied that he
    couldn’t because the riding mower was down, and the me-
    chanics had not yet fixed it. Curren said he’d go to the shop
    right then and tell Beckum to fix the mower immediately so
    Williams could cut the lawn that day. According to Wil-
    liams, Beckum did as directed, dropping another project in
    order to do so. When Williams picked up the mower,
    Beckum was “all smiles” and “real nice,” telling Williams to
    get on the mower and go cut the grass. Williams was
    No. 03-1256                                              9
    suspicious. He inspected the mower and found that the bolt
    holding the blade was loose, almost to the point of falling
    off. Williams showed Curren. He did not tell Curren that he
    believed Beckum deliberately sabotaged the machine.
    Curren “chewed” out Beckum for his sloppy repair job and
    for creating a safety hazard and made him fix the mower
    correctly. Beckum stated that he’d forgotten to tighten the
    bolt. Williams then mowed the lawn without incident.
    According to Williams, he felt management was supportive
    of him in response to his complaint about the mower and
    that Beckum was mad because management took Wil-
    liams’s side.
    Later that morning, Williams was cutting weeds under a
    wood fence with a new weed eater. While working, he would
    hit the fence with the weed eater blades from time to time,
    resulting in a loud vibration. When he brought the weed
    eater into the shop to refuel it, Beckum asked Williams if
    he was going to shorten up the fence with the new weed
    eater. Williams told Beckum to let him do his job. The two
    argued, culminating with Beckum yelling at Williams to
    “get the fuck out of my shop!” Williams, who states he was
    “fed up,” went to Curren’s office and told him that he was
    going to “whoop [Beckum’s] ass” if he didn’t speak to him
    with more respect. Curren said that he would contact
    Beckum’s supervisor, Baccadutre, and see if he could come
    to the site so the issue could be addressed. Williams then
    took an early lunch.
    Curren called Whittinghill, who was off site, to let him
    know there was a problem and to come immediately to
    Springfield for a meeting. Whittinghill responded that he
    could not because he was covering for another employee at
    the Pana transfer station who was on vacation. Curren next
    called Baccadutre, who immediately drove in from
    Taylorville. The two supervisors, Curren and Baccadutre,
    called Beckum and Williams into a meeting in Curren’s
    office after lunch to investigate the conflict. Baccadutre
    explained that he wanted everyone to act like adults and if
    10                                                   No. 03-1256
    they couldn’t do that he would send them both home. He
    then gave both men a chance to tell their sides of the story.
    Beckum apparently stated that he did not use profanity
    when addressing Williams, and Williams called him a
    liar and repeated what Beckum had said. According to
    Williams, Baccadutre took his side and told Beckum:
    “Travis works here, and he needs equipment from out of
    that shop. You have no jurisdiction telling this man to get
    out of that shop, and if I find out that you told him that, I’m
    going to write you up.” Baccadutre also reminded Beckum
    that he had been previously written up for speaking badly
    to the company’s sales manager.
    After both men told their differing stories, the supervisors
    said that they couldn’t come to a conclusion as to whom was
    telling the truth since there were no witnesses. They
    warned that if the arguing persisted both would be written
    up, and they made them shake hands. Williams stated that
    he also apologized to Beckum because it was a hundred
    degrees outside, and it was natural for tempers to flare.
    Beckum apologized in return. The supervisors asked
    Williams if the meeting resolved his concerns. Williams said
    he responded, “[A]s long as [Beckum] talks to me like he’s
    got respect for me and he doesn’t curse at me, I think
    everything will go smooth.” At no time did Williams inform
    either supervisor that he felt Beckum’s behavior was ra-
    cially motivated or in retaliation for Williams’s complaint
    about racial harassment six weeks earlier.2
    Despite expressing satisfaction with how management
    handled his complaints on August 31, 2000, Williams de-
    cided not to return to Waste Management. He stated that
    2
    In support of his summary-judgment motion, Williams pre-
    sented testimony from Hundley that after Williams abandoned his
    job, Cleeton told Hundley “we got rid of your little nigger friend.”
    Again, there is no evidence that Hundley, Williams, or anyone else
    reported this exchange to management or that management was
    aware of it.
    No. 03-1256                                                  11
    he refused to return to work because he felt he didn’t get
    anywhere with the confrontation with Beckum because he
    didn’t have a witness, and thus the supervisors considered
    the problem mutual. He said the other bigger reason he
    didn’t return was because Beckum threatened his life
    through the loose mower blade incident. He alleges that his
    unsafe work environment resulted in his constructive
    discharge. Williams did not discuss his decision to quit with
    Whittinghill or Curren; he simply stopped showing up for
    work. Waste Management terminated his employment after
    he was a no call, no show for three days.3
    Williams jointly filed a charge of discrimination with the
    Illinois Department of Human Rights and the Equal
    Employment Opportunity Commission. After exhausting his
    administrative remedies, he filed suit in federal district
    court. That case was resolved by summary judgment in
    favor of Waste Management, leading to the present appeal
    by Williams.
    II. Analysis
    We review a district court’s grant of summary judgment
    de novo, construing all facts and inferences in the light
    most favorable to the non-moving party, Williams. Tutman
    v. WBBM-TV, Inc./CBS, Inc., 
    209 F.3d 1044
    , 1048 (7th Cir.
    2000); see also Anderson v. Liberty Lobby, Inc., 
    477 U.S. 3
      It is undisputed that Waste Management planned to terminate
    Williams shortly before the end of his ninety-day probationary
    period due to attendance issues and poor work performance.
    Waste Management did not have the opportunity to terminate
    Williams for unsatisfactory work performance, though, due to his
    intervening job abandonment, and its records reflect that he was
    terminated for his three-day absence from work without notice.
    There is no evidence in the record indicating that Williams was
    aware of his impending termination.
    12                                               No. 03-1256
    242, 255 (1986). Summary judgment is appropriate where
    “the pleadings, depositions, answers to interrogatories, and
    admissions on file, together with the affidavits, if any, show
    that there is no genuine issue as to any material fact and
    that the moving party is entitled to judgment as a matter of
    law.” 
    Tutman, 209 F.3d at 1048
    (quoting Fed. R. Civ. P. 56);
    see also Celotex Corp. v. Catrett, 
    477 U.S. 3
    17, 322-23
    (1986).
    Williams makes identical claims for race-based harass-
    ment, discrimination, and retaliation under Title VII and 42
    U.S.C. § 1981. Since Section 1981 claims are evaluated
    under the same rubric as Title VII claims, Logan v. Kautex
    Textron N. Am., 
    259 F.3d 635
    , 637 n.1 (7th Cir. 2001), we
    will not address them separately.
    A. Racial Harassment
    Williams alleges that his coworkers, Cleeton and Beckum,
    created a hostile work environment through their race-
    based words and actions, in violation of Title VII. To
    survive a summary-judgment motion, an employee alleging
    racial harassment must show: (1) he was subject to unwel-
    come harassment; (2) the harassment was based on his
    race; (3) the harassment was severe or pervasive so as to
    alter the conditions of the employee’s work environment by
    creating a hostile or abusive situation; and (4) there is
    a basis for employer liability. Mason v. S. Ill. Univ. at
    Carbondale, 
    233 F.3d 1036
    , 1043 (7th Cir. 2000) (citing
    Parkins v. Civil Constructors of Ill., Inc., 
    163 F.3d 1027
    ,
    1032 (7th Cir. 1998)). After the Supreme Court’s decisions
    in Burlington Industries, Inc. v. Ellerth, 
    524 U.S. 742
    (1998)
    and Faragher v. City of Boca Raton, 
    524 U.S. 775
    (1998), we
    evaluate the fourth prong regarding the basis for employer
    liability differently depending on whether the alleged
    harassment was perpetrated by supervisors or coworkers.
    Employers are strictly liable for harassment inflicted
    No. 03-1256                                                 13
    by supervisors, subject to an affirmative defense when
    the harassment does not result in a tangible employment
    action. See 
    Mason, 233 F.3d at 1043
    (citing 
    Ellerth, 524 U.S. at 765
    and 
    Faragher, 524 U.S. at 807-08
    ). When a plaintiff,
    like Williams, claims coworkers alone were responsible for
    creating a hostile work environment, he must show that his
    employer has “been negligent either in discovering or rem-
    edying the harassment.” 
    Mason, 233 F.3d at 1043
    (quoting
    
    Parkins, 163 F.3d at 1032
    ). Put differently, “the employer
    can avoid liability for its employees’ harassment if it takes
    prompt and appropriate corrective action reasonably likely
    to prevent the harassment from recurring.” 
    Tutman, 209 F.3d at 1048
    .
    The district court made no findings as to the first three
    elements of Williams’s hostile environment claim, focusing
    instead on the company’s response to his complaint. It
    found, as do we, that Waste Management took prompt,
    appropriate corrective action when informed of Williams’s
    complaint, relieving it from liability under the statute.
    First, Waste Management was not negligent in discover-
    ing that Williams may have been subjected to a racially
    harassing work environment. Williams knew that Waste
    Management had a policy prohibiting harassment in the
    workplace and that the appropriate step to take if he felt he
    was targeted because of his race was to approach any
    supervisor with his concern. Despite his admittedly good
    relationship with both of his supervisors, he did not tell
    either of them about Beckum’s and Cleeton’s comments his
    first day at work, Webster’s racial slur shortly thereafter, or
    the noose or broom incidents that occurred approximately
    a month later. Instead, Whittinghill had to approach
    Williams twice before he admitted experiencing the above.
    Whittinghill’s concern over Williams’s work environment
    coincided with the noose incident—the only incident
    Williams testified a supervisor, Baccadutre, may have seen.
    14                                              No. 03-1256
    Second, once Whittinghill was aware of Williams’s com-
    plaint, he, in conjunction with the mechanics’ supervisor,
    Baccadutre, took prompt action that included effective re-
    medial measures calculated to end the harassment. Imme-
    diately after hearing Williams’s complaint, Whittinghill
    drove to the Taylorville site and reported the problem to
    Baccadutre. Baccadutre then immediately drove back to
    Springfield and called Beckum and Cleeton into a meeting.
    Even though they denied the allegations, Baccadutre de-
    livered a verbal warning threatening termination if they
    were found lying and reiterated that neither he nor the
    company would tolerate harassment. Baccadutre reported
    his findings to Whittinghill, including the suggestion that
    Williams take his breaks elsewhere than in the shop where
    the mechanics worked. He also reaffirmed to Whittinghill
    that he would not tolerate future harassing behavior from
    his employees. Whittinghill reported back to Williams the
    next day, albeit only to tell him to take his breaks in the
    transfer station and to generally avoid the mechanics. The
    net result was that Williams’s complaint was dealt with
    within twenty-four hours, and he experienced no further
    race-based harassment.
    Williams argues that making him take his breaks in the
    transfer station was an inappropriate remedial measure
    because it was a “less desirable” break location and because
    he had to change his routine and the alleged harassers
    didn’t. Although we agree that if changing Williams’s break
    location materially disadvantaged him, it would not have
    been an appropriate remedial measure, see 
    Tutman, 209 F.3d at 1049
    (noting that remedial action that makes a
    victim worse off is ineffective per se), there is no evidence
    that is the case here. Williams fails to convincingly articu-
    late why breaking in the transfer station was “less desir-
    able” than in the shop—especially considering he was
    assigned to the transfer station and other employees took
    their breaks there as well. Moreover, considering it was
    management’s goal to separate the parties, which we have
    No. 03-1256                                                15
    found to be an appropriate remedy in race harassment
    cases, see, e.g., id, it made more business sense to direct
    Williams to take his breaks elsewhere. The mechanics
    worked out of the shop full time, whereas Williams worked
    the majority of the time outdoors and was assigned to both
    the shop and the transfer station. Compared to the em-
    ployee break room, which was connected to the shop and
    which anyone could use, Williams was less likely to cross
    paths with the mechanics in the transfer station.
    Williams also makes much of the fact that Whittinghill
    and Baccadutre failed to follow Waste Management’s writ-
    ten statements contained in its “Core Values of Ethical
    Conduct” publication and in a training acknowledgment
    form, both describing aspects of conducting a workplace
    harassment investigation. Specifically, Williams points to
    the managers’ failure to take contemporaneous notes of the
    interviews conducted or to report the incident to upper
    management, human resources, or the legal department. He
    also criticizes Baccadutre for his failure to speak with
    Williams personally about his complaint, instead relying on
    Whittinghill’s recitation, for interviewing Beckum
    and Cleeton together instead of individually, for failing to
    conduct additional interviews of other Waste Management
    staff in an attempt to find corroboration of Williams’s
    complaint, for not documenting the complaint in the me-
    chanics’ personnel files, and for not instituting a harsher
    punishment than the verbal warning, among other failures.
    Williams alleges that all of these shortfalls create an issue
    of fact as to whether Waste Management responded
    negligently to his complaint, creating a triable issue for the
    jury.
    While we observe that the investigation was by no means
    textbook in its execution, we cannot ignore (nor could a jury
    ignore) the undisputed facts that both Whittinghill and
    Baccadutre took prompt action in response to Williams’s
    complaint and that Baccadutre’s stern verbal warning to
    16                                                No. 03-1256
    the mechanics, plus Whittinghill’s direction to Williams to
    take his breaks elsewhere, had both the purpose and effect
    of eliminating further race-based harassment. Although the
    process may have been imperfect, it was not negligent. See
    Berry v. Delta Airlines, 
    260 F.3d 803
    , 811 (7th Cir. 2001) (“‘If
    an employer takes reasonable steps to discover and rectify
    the harassment of its employees . . . it has discharged its
    legal duty.’ ”) (quoting McKenzie v. Ill. Dep’t of Transp., 
    92 F.3d 473
    , 480 (7th Cir. 1996)).
    We note that this case is similar to Berry v. Delta Air-
    
    lines, supra
    , another hostile work environment case
    in which we also affirmed the district court’s grant of
    summary judgment. There, the plaintiff complained of a
    sexually hostile work environment caused by a non-super-
    visor who had subjected her to both verbal and physic-
    al harassment over an eight-month period. Upon hearing
    her complaint, the supervisor said “boys will be boys,” but
    undisputedly immediately investigated her claims. 
    Id. at 805.
    Although the supervisor could not confirm her allega-
    tions, all employees were directed to watch a sexual
    harassment video. The alleged harasser was also asked to,
    and did, move to a different shift, although he was never
    reprimanded for his alleged improprieties, never told to
    keep away from the victim, and never told that the reason
    for the requested shift change was to eliminate most contact
    with the victim (their shifts continued to overlap an hour-
    and-a-half each day). 
    Id. at 805-06.
      In affirming the district court’s grant of summary judg-
    ment on the hostile work environment claim, we deter-
    mined that the employer acted promptly and appropriately
    to end the harassment. Although we acknowledged that the
    employer could have done more, we found that irrelevant
    unless the plaintiff presented some evidence suggesting
    that the steps her employer took were not reasonably likely
    to prevent the harassment from recurring, which she did
    not do. 
    Id. at 813.
    No. 03-1256                                                 17
    Because Waste Management was not negligent in un-
    covering, then responding, to Williams’s complaint and no
    jury could find otherwise based on the undisputed facts, the
    district court properly granted summary judgment to the
    company on Williams’s hostile environment claim.
    B. Retaliation
    Williams also alleges that Beckum and Cleeton retaliated
    against him for complaining about their behavior. In Stone
    v. City of Indianapolis Public Utilities Division, 
    281 F.3d 640
    (7th Cir.), cert. denied, 
    537 U.S. 879
    (2002), this circuit
    modified its approach to retaliation claims under Title VII
    and clarified the proof necessary to survive summary
    judgment. As we subsequently summarized in Sitar v.
    Indiana Department of Transportation, 
    344 F.3d 720
    (7th
    Cir. 2003):
    The plaintiff may establish a prima facie case of re-
    taliation and overcome defendant’s motion for summary
    judgment using either the direct method or the indirect
    method. Under the direct method, the plaintiff must
    present direct evidence of (1) a statutorily protected
    activity; (2) an adverse employment action taken by the
    employer; and (3) a causal connection between the two.
    Under the indirect method, the plaintiff must show that
    (1) she engaged in a statutorily protected activity; (2)
    she performed her job according to her employer’s
    legitimate expectations; (3) despite her satisfactory job
    performance, she suffered an adverse action from the
    employer; and (4) she was treated less favorably than
    similarly situated employees who did not engage in
    statutorily protected activity.
    
    Id. at 728
    (citing 
    Stone, 281 F.3d at 644
    ) (emphasis added).
    Generally required under both analyses is that the plaintiff
    18                                                   No. 03-1256
    suffered an adverse employment action.4 We find, as did the
    district court judge, that Williams did not suffer an adverse
    employment action, entitling Waste Management to
    summary judgment on his retaliation claim under either
    the direct or indirect approach.
    Williams alleges that the actions of Cleeton and Beckum,
    and to a lesser extent, management, resulted in his con-
    structive discharge, which, if true, would amount to an
    adverse employment action. EEOC v. Univ. of Chicago
    Hosps., 
    276 F.3d 326
    , 331 (7th Cir. 2002) (“Constructive
    discharge, like actual discharge, is a materially adverse
    employment action.”). Constructive discharge occurs when
    an employee’s job becomes so unbearable that a reason-
    able person in that employee’s position would be forced to
    quit. Id.; see also 
    Tutman, 209 F.3d at 1050
    . Facts proving
    constructive discharge as an adverse employment action
    supporting a retaliation claim can consist of coworkers
    or supervisors being just plain mean (for example, sub-
    jecting an employee to a humiliating, degrading, unsafe,
    unhealthful or otherwise significantly negative workplace
    environment not present before the complaint) or further
    race-based harassing acts following the complaint. See
    
    Herrnreiter, 315 F.3d at 744-45
    ; Univ. of Chicago 
    Hosps., 276 F.3d at 331-32
    (noting that while constructive discharge
    usually results because of continued discriminatory harass-
    ment, it can also be demonstrated by other means, includ-
    4
    We observed in Herrnreiter v. Chicago Housing Authority, 
    315 F.3d 742
    (7th Cir. 2002), cert. denied, ___ U.S. ___, 
    124 S. Ct. 472
    (2003) decided after 
    Stone, supra
    , that retaliation claims need not
    always involve an adverse action directly related to employment,
    just an adverse action by an employer of some kind, depending on
    the facts. 
    Id. at 745
    (citing cases). However, as Williams has
    alleged only adverse action related to his employment in support
    of his retaliation claim, we evaluate his evidence in terms of
    whether it amounts to an adverse employment action.
    No. 03-1256                                                 19
    ing blatant cues that the employee is no longer wanted and
    will be fired if the employee doesn’t resign first). Regardless
    of the facts used to illustrate the condition of the employee’s
    work environment, the circumstances must be such that a
    reasonable person put in the same situation would find it to
    be intolerable. 
    See 276 F.3d at 331
    ; 
    Tutman, 209 F.3d at 1050
    .
    Williams appears to posit two theories for why he felt
    compelled to resign. First, he alleges events occurring after
    his July complaint were race-based and thus a continuation
    of the harassment he believes he experienced. Second, he
    contends that the post-complaint events were threats to his
    physical well-being calculated to make him quit.
    Williams’s first argument that events following his July
    complaint were continued harassment because of his race
    has no support in the record. To review, he alleges that the
    following events occurred: (1) Cleeton and Beckum said it
    was too bad he was stirring up trouble and that they don’t
    want anything to do with him; (2) Cleeton asked for his
    assistance with changing a truck tire, and Williams was hit
    on the head by a wrench in the course of it; (3) during
    mower repair Beckum deliberately failed to tighten the bolt
    that secured the mower blade; (4) Beckum made a smart
    remark about Williams’s operation of the weed eater and
    swore at him; and (5) management, although they took
    Williams’s side regarding the mower blade repair and weed-
    eater altercation, failed to determine conclusively that
    Beckum was at fault.
    As an initial matter, Williams, in his deposition testi-
    mony, never characterized the above events as being related
    to his race or as a continuation of the harassment he says
    he previously experienced. He relates the incidents only to
    Cleeton and Beckum being mad about his complaint.
    Next, an examination of the events as Williams tells them
    reveals no race-based component supporting the theory that
    20                                             No. 03-1256
    they represent an ongoing campaign of racial harassment.
    The first incident barely deserves mention, as the mechan-
    ics’ alleged statements about stirring up trouble and not
    wanting anything to do with him can clearly be understood
    as referring to Williams’s complaint—which is, indeed, how
    Williams himself interpreted it. As to the second incident,
    the record reveals, unfortunately, that getting hit with a
    large wrench while changing a truck tire was not an
    isolated event and one that white employees also experi-
    enced, including “Ron,” who Williams also believes Cleeton
    set up for injury. Next, Williams’s experiences with Beckum
    on his last day of work are conspicuously devoid of any cues
    that they were motivated by Williams’s race. Finally,
    Williams has never alleged his supervisors were racially
    biased and nothing in their resolution of the conflict
    between Beckum and Williams on his last day of work
    indicates that they were.
    Our decision in 
    Berry, supra
    , is once again instructive on
    the issue of whether the post-complaint events should be
    considered part of a continuing campaign of race-based
    harassment. In Berry, after the plaintiff complained about
    the sexually harassing conduct, the alleged harasser sar-
    castically teased her about being the reason he had to
    watch the sexual harassment video. He and other em-
    ployees were rude and uncooperative, making it difficult for
    her to do her job, driving her to tears. However, she admit-
    ted that the sexually charged harassment 
    stopped. 260 F.3d at 807
    . We found that the actions taken by the alleged
    harasser and his coworkers after the plaintiff complained
    were not representative of an ongoing campaign of sexual
    harassment. This was due to plaintiff’s admissions that all
    sexual harassment ceased after she complained and due to
    the lack of evidence that the subsequent behavior was
    No. 03-1256                                                   21
    gender-based, rather than based on some other basis, such
    as her complaint. 
    Id. at 809.5
      Based on all of the above, we reject Williams’s contention
    that continued racial harassment forced him to abandon his
    position at Waste Management.
    We now turn to Williams’s alternative position that fear
    for his safety and, to a lesser extent, management’s ap-
    proach to that concern resulted in his forced resignation.
    This claim is significantly undermined by evidence that
    Williams either never told management about the incidents
    (the mechanics’ comments about stirring up trouble and
    getting hit with the wrench) or, if he did report them, never
    indicated he felt they were motivated by his complaint six
    weeks earlier. Instead, Williams expressed satisfaction with
    how management took his side in the two incidents he did
    report (the mower bolt and Beckum’s disrespect that same
    day). He shook hands with and accepted an apology from
    his alleged tormentor, Beckum, and told his supervisors,
    when pressed about whether he believed the conflict was
    resolved, “[A]s long as he talks to me like he’s got respect
    for me and he doesn’t curse at me, I think everything will
    go smooth.” He then stopped showing up for work without
    notice or explanation.
    Based on these facts, Williams simply did not demon-
    strate that his work environment was so intolerable that a
    reasonable person in his position would resign. Although we
    are sympathetic to Williams’s concerns that Cleeton and
    Beckum, a puerile and mean-spirited pair, had the will and
    means to physically harm him, Williams did not give
    management—by his own account, approachable, support-
    5
    Because the plaintiff did not make a retaliation claim in her
    complaint, we did not go on to decide whether the behavior that
    occurred after she lodged her complaint was due to her complaint,
    and thus a violation of Title VII’s anti-retaliation provisions.
    22                                               No. 03-1256
    ive and responsive—fair notice of his fears or an opportu-
    nity to address them. We have repeatedly stated, when
    examining constructive discharge allegedly caused by a
    hostile environment, that “[w]orking conditions for con-
    structive discharge must be even more egregious than the
    high standard for hostile work environment because in the
    ordinary case an employee is expected to remain employed
    while seeking redress.” 
    Tutman, 209 F.3d at 1050
    (citing
    Drake v. Minn. Mining & Mfg. Co., 
    134 F.3d 878
    , 886 (7th
    Cir. 1998)); see also Robinson v. Sappington, 
    351 F.3d 317
    ,
    336 (7th Cir. 2003) (listing cases). Williams’s case is not one
    in which the work environment was so extraordinary that
    he had no duty to remain employed while allowing manage-
    ment to address his concerns. Because he was not construc-
    tively discharged, he did not suffer an adverse employment
    action, and his retaliation claim fails.
    C. Race Discrimination
    Williams makes a poorly developed claim that he suffered
    from race discrimination while employed at Waste Manage-
    ment because Baccadutre handled his harassment com-
    plaint involving Beckum differently from sex harassment
    allegations lodged against Beckum by a white female. In
    that circumstance, Waste Management became aware of a
    female employee’s complaint against Beckum made outside
    of work involving conduct occurring outside of work after
    their relationship soured. In response to learning of that
    complaint, Baccadutre wrote a memorandum to Beckum
    informing him that Waste Management would not tolerate
    sexual harassment at work. Baccadutre did not consider it
    discipline, but did expect that it was going in Beckum’s
    personnel file.
    Race discrimination claims can be proved by presenting
    evidence directly showing an employer’s discriminatory
    No. 03-1256                                               23
    intent or by showing disparate treatment using indirect
    evidence and the burden-shifting method established in
    McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    (1973);
    Alexander v. Wis. Dep’t of Health and Family Servs.,
    
    263 F.3d 673
    , 682 (7th Cir. 2001). Based on the limited facts
    provided by Williams supporting his claim, he has not
    directly proven that Waste Management intended to dis-
    criminate against him based on his race in handling his
    complaint against his coworkers. To survive summary
    judgment under the burden-shifting method, then, Williams
    must first establish a prima facie case consisting of the
    following elements: “1) he belongs to a protected class; 2)
    his performance met his employer’s legitimate expectations;
    3) he suffered an adverse employment action; and 4)
    similarly situated others not in his protected class received
    more favorable treatment.” Brummett v. Lee Enters., Inc.,
    
    284 F.3d 742
    , 745 (7th Cir. 2002). As already discussed
    above, Williams has not established that he suffered any
    adverse employment actions while employed at Waste
    Management. His prima facie case fails as to the third
    element, and we need go no further in our analysis.
    III. Conclusion
    For the foregoing reasons, we AFFIRM the decision of the
    district court to grant summary judgment in favor of Waste
    Management on all of Williams’s claims.
    24                                        No. 03-1256
    A true Copy:
    Teste:
    ________________________________
    Clerk of the United States Court of
    Appeals for the Seventh Circuit
    USCA-02-C-0072—3-24-04