Corley v. Rosewood Care Center, Inc. of Peoria , 388 F.3d 990 ( 2004 )


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  •                           In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________
    Nos. 01-3625 & 01-3642
    ROBERT N. CORLEY, individually, and as executor
    of the Estate of Vera M. Corley, Deceased,
    Plaintiff-Appellant, Cross-Appellee,
    and
    RICHARD L. STEAGALL, JOHN P. NICOARA, THE LAW
    FIRM OF NICOARA & STEAGALL, and SHERMAN COHN,
    Cross-Appellees,
    v.
    ROSEWOOD CARE CENTER, INCORPORATED OF PEORIA,
    an Illinois Corporation, DARRELL HOEFLING,
    individually and as Trustee of the Darrell Hoefling
    Revocable Trust, LARRY VANDER MATEN, individually
    and as Trustee of the Larry Vander Maten Revocable
    Trust and as General Partner of the Vander Maten
    Family Limited Partnership, et al.,
    Defendants-Appellees, Cross-Appellants.
    ____________
    Appeals from the United States District Court
    for the Central District of Illinois.
    No. 95 C 3350—Jeanne E. Scott, Judge.
    ____________
    ARGUED JANUARY 9, 2003—DECIDED OCTOBER 13, 2004
    ____________
    2                                    Nos. 01-3625 & 01-3642
    Before RIPPLE, ROVNER and EVANS, Circuit Judges.
    ROVNER, Circuit Judge. Placing an elderly parent in a
    nursing home is a trying experience under the best of cir-
    cumstances. Running a nursing home can also be challeng-
    ing; the industry is highly regulated and the customers are
    often anxious and unhappy about the need for nursing
    home services. Needless to say, when a customer believes
    he has been defrauded and the proprietors of the establish-
    ment have been accused not just of fraud but racketeering,
    emotions can be expected to run high. One would hope their
    respective attorneys would be able to defuse the situation
    and litigate the case in a dispassionate manner. No such
    luck here: the parties and their attorneys have chosen the
    scorched earth model of litigation. This relatively simple
    case has generated more than one thousand entries in the
    district court docket. The record fills a back-breaking seven
    bankers boxes stuffed to bursting, and the briefs on appeal
    do little to untangle the mess the parties have made of the
    case. This is the second time we have reviewed a district
    court’s grant of summary judgment against the plaintiff in
    this civil RICO action. We previously reversed and remanded
    a grant of summary judgment because the district court
    halted discovery before the plaintiff had a full opportunity to
    prove his case. Now that the plaintiff has been given every
    opportunity to make his case, we affirm the district court’s
    grant of summary judgment because the plaintiff is still
    unable to produce enough evidence to demonstrate a viable
    RICO claim against the defendants here. The defendants
    have cross-appealed, arguing that the district court abused its
    discretion in declining to sanction the plaintiff for multiply-
    ing the proceedings in an unreasonable and vexatious
    manner. Finding no abuse of discretion, we affirm the district
    court’s judgment in all respects.
    Nos. 01-3625 & 01-3642                                       3
    I.
    We will assume familiarity with our first opinion in this
    matter and repeat only what is necessary to the resolution
    of this appeal. See Corley v. Rosewood Care Center, Inc. of
    Peoria, 
    142 F.3d 1041
     (7th Cir. 1998) (hereafter “Corley I”).
    The cast of characters remains unchanged: Larry Vander
    Maten and Darrell Hoefling own and operate corporations
    and other entities that, in turn, own and operate a string of
    nursing homes. There are fourteen homes in this chain of
    ownership, each using the name “Rosewood Care Center.” A
    holding company owns each nursing home’s individual
    operating corporation. Each home uses the same manage-
    ment company, and each home’s ownership and operation
    are organized through the same system of leases, manage-
    ment contracts and other agreements. Each home transfers
    revenues to the same central bank account. All of the homes
    use the same advertising brochure and all advertising is
    purchased centrally by a single management company. The
    nursing home at issue in this case is a Rosewood facility in
    Peoria, Illinois and we will refer to that home and the other
    defendants collectively as “Rosewood.” That describes the
    universe of defendants in the case. The plaintiff is Robert
    Corley, who placed his mother, Vera Corley, in Rosewood
    and later came to regret his selection. Vera Corley’s health
    precluded her from participating in decisions related to her
    care. Rosewood thus dealt directly with Robert Corley in all
    communications relevant to this lawsuit. Vera Corley was
    initially a plaintiff in the case, but when she died in 1999,
    the district court entered an order substituting Robert Corley
    as Executor of his mother’s estate as a party plaintiff.
    Henceforth, we will refer to Robert Corley as “Corley” and
    to Vera Corley as “Vera” to avoid confusion.
    Nearly all of the following facts are hotly contested by the
    parties but on summary judgment, we view the facts in the
    light most favorable to the party opposing summary
    judgment, drawing all reasonable inferences in that party’s
    4                                    Nos. 01-3625 & 01-3642
    favor. Ziliak v. AstraZeneca LP, 
    324 F.3d 518
    , 520 (7th Cir.
    2003). Hence our recitation of the facts is heavily slanted in
    Corley’s favor. Corley placed his mother, Vera, in Rosewood
    after visiting the home in October 1989. During his visit, he
    met with Valerie Mushrush, a Rosewood employee who
    showed him the facility and explained what Rosewood had
    to offer. Mushrush told Corley he could choose a private suite,
    a private room or a semi-private room for his mother. The
    private suite was the largest room and cost $70 per day,
    which was $12 more per day than the semi-private room.
    Corley was led to believe that any increase in the cost of the
    private suite would stay in line with price increases for the
    other room types. Mushrush told Corley that Rosewood
    allowed residents to bring their own furniture from home,
    gave residents a choice of two entrees at every meal and
    provided a high quality of care for residents. Mushrush had
    been instructed to market private suites to potential
    residents. She believed the prices for all of the rooms would
    not increase for one year and communicated that belief to
    some customers but did not recall telling Corley specifically.
    Significantly, Corley does not present any evidence regard-
    ing whether he was told prices would remain constant for
    a year, but instead focuses on the representation that when
    prices increased, they would increase proportionately for the
    private suites, private rooms and semi-private rooms.
    Rosewood’s advertising at that time also included a guaran-
    tee of continuing care for residents whose assets were
    depleted. Under this guarantee, if a resident’s money ran
    out, Rosewood represented that the resident could continue
    to live at the facility with the same level of care which
    would then be paid for by Medicaid.
    Some of these representations were irrelevant to Corley
    and some were very important to his decision to place his
    mother in Rosewood. For example, his mother had sufficient
    assets to ensure that she would never need to use Medicaid
    to pay for her nursing home expenses, and thus the guaran-
    Nos. 01-3625 & 01-3642                                          5
    tee of continuing care was irrelevant to Corley. On the other
    hand, it was important to Corley that his mother be able to
    stay in a private suite. He relied on Mushrush’s representa-
    tions about the cost keeping pace with the other room
    options when he decided to place his mother in a private
    suite, carpet it at his mother’s expense, install a private
    phone line and move in her furniture from home. In
    reliance on this and other representations that we will
    discuss shortly, Corley signed a contract for a private suite
    at a base rate of $70 per day. The contract specified, “We do
    not guarantee your accommodations will remain private
    throughout your stay with us.”
    1 R. 3
    , Ex. 1. But Corley and
    Mushrush struck out a line that read “For administrative
    or other reasons, we may convert any private room to a
    semi-private room upon ___ days prior written notice, with
    an appropriate adjustment in your base rate.” R. 3, Ex. 1.
    The contract permitted Rosewood to raise the base rate of
    any room at any time on 30 days notice. R. 3, ¶ XI.H.
    Contrary to the advertising regarding continuing care, the
    contract provided that Rosewood was not qualified to accept
    Medicaid patients and there was no guarantee that it would
    be qualified in the future.
    Vera moved into Rosewood on October 25, 1989. About
    fifty days later, on December 14, 1989, Rosewood’s adminis-
    trator wrote a letter to Corley, suggesting that he move his
    mother to a regular private or semi-private room. According
    to the letter, the base rate on private suites was scheduled
    to increase from $70 per day to $84 per day in January
    1990. This was a 20% increase. Corley objected to the
    increase by a letter dated December 31, 1989. He com-
    plained that he was the victim of a classic “bait and switch”
    1
    This statement appears in a “welcome letter" appended to the
    contract. The parties have treated the welcome letter as part of
    the contract and for the purposes of this appeal, we will do so as
    well.
    6                                    Nos. 01-3625 & 01-3642
    scheme. As a result of his complaint, Rosewood deferred the
    rate increase for Vera’s room until March 1, 1990. On
    March 30, 1990, the base rate for all rooms rose an addi-
    tional $4, increasing Vera’s rate to $88. On October 24, 1990,
    the private suite base rate increased again to $122, a whop-
    ping 74% increase in one year. During the same time per-
    iod, the base rate for semi-private rooms increased 13.7%,
    from $58 per day to $66 per day.
    Corley complained to the Illinois Attorney General.
    Rosewood’s attorney, Stephen Ukman, responded to the
    complaint on behalf of Rosewood in a December 18, 1990
    letter (the “Ukman Letter”) that was approved by Vander
    Maten. R. 1036, Ex. 12. Ukman explained that private suites
    were actually semi-private rooms equipped with only one bed.
    He claimed that at the time Vera Corley moved into
    Rosewood, management of the facility had advised Corley
    that “the availability and price of private suites was unique to
    the period when the facility was filling up, and were subject
    to change.” 
    Id. at 5
    . In other words, Rosewood admitted,
    consistent with the contract’s warning that residents were
    not guaranteed a private room and consistent with the
    provision for price increases, that the price of private suites
    was anticipated to rise. Rosewood’s statement that the base
    price in the contract was “unique” to the time period when
    the facility was filling up is a concession that the facility
    expected prices to rise with increased demand. This admis-
    sion was also consistent with the contract, which provided
    for rate increases for any room at any time on thirty days’
    notice. The parties vehemently dispute whether Corley was
    told the base price was unique to the time period when the
    facility was first opening for business. Rosewood claims that
    it was completely forthcoming in its plans for the suites, and
    Corley contends he was misled. There is evidence in the
    record supporting both versions of this story. We accept
    Corley’s version for the purposes of this appeal. Because it
    is a RICO case, though, much more than a single fraud (if
    Nos. 01-3625 & 01-3642                                      7
    this is, in fact, a fraud) is needed to sustain the action. We
    therefore continue with Corley’s story.
    In addition to the pricing bait and switch, Corley com-
    plains that Rosewood failed to provide the high quality care
    he was promised and ended the two-entree program nine
    months after his mother moved in. Corley believed he was
    not the only person who fell for Rosewood’s bait and switch
    scheme. When he filed his complaint, he alleged that others
    also were influenced to sign contracts with Rosewood
    because of these and other fraudulent representations by
    the defendants. In particular, he cited representations in
    Rosewood’s sales brochure, which specified that (1) a nurse,
    not unlike a maitre d’, would be available in the dining
    room to look after the quality of the food and service and
    the well-being of the residents during each meal; (2)
    Rosewood had a unique system of nursing shifts, with
    overlapping shifts in the morning so that residents could be
    greeted, changes in condition could be reported and morn-
    ing routines could be completed; (3) Rosewood had regis-
    tered nurses and licensed practical nurses on duty day and
    night, seven days a week; and (4) a physician would be
    given regular reports on the medical condition of the
    patients. He also cited to a state court lawsuit brought
    against Rosewood’s East Peoria facility for violations of the
    Illinois Consumer Fraud Act based on the guarantee of con-
    tinuing care. Eventually, four plaintiffs prevailed in that
    suit against Rosewood East Peoria. See Hopp v. Rosewood
    Care Center, Inc. of East Peoria, Case No. 92 L 74, Decision
    and Order of December 5, 1997.
    Corley has sued Rosewood for violations of the Racketeer
    Influenced and Corrupt Organizations Act (“RICO”), 
    18 U.S.C. §§ 1961-1968
    . According to Corley, the defendants
    systematically defrauded the residents of the Peoria and
    East Peoria homes with a classic bait and switch scheme.
    He alleged that the defendants used the mails in support of
    this scheme by mailing contracts and bills to residents,
    8                                   Nos. 01-3625 & 01-3642
    actions which amounted to mail fraud by his estimation.
    When the defendants moved for summary judgment the
    first time, Corley’s evidence in support of his allegations
    was thin and the district court granted judgment in favor of
    the defendants. On appeal, we reversed and remanded.
    Corley I, 
    142 F.3d at 1059
    . The appeal focused on whether
    Corley could establish a pattern of racketeering activity.
    One of the elements of a pattern, as we will discuss below,
    is continuity. That is, a plaintiff must demonstrate that the
    predicate acts making up the RICO claim amount to or
    otherwise constitute a threat of continuing racketeering
    activity. 
    142 F.3d at 1048
    . At the time the defendants first
    moved for summary judgment, the district court determined
    that Corley had evidence of five predicate acts of mail fraud
    occurring over a fourteen-month period against a single
    victim (himself). The district court noted that, although
    Corley alleged others had been damaged by the bait and
    switch scheme, he had no evidence in support of these
    allegations. We agreed with the district court that this
    evidence was too thin to satisfy the continuity requirement.
    However, because discovery had been prematurely halted,
    we remanded so that Corley would have a complete oppor-
    tunity to develop evidence that other residents had fallen
    victim to Rosewood’s misrepresentations, and that the mails
    had been used to support the scheme against these other
    victims. We suggested that Corley’s allegations about
    similar misrepresentations made to other residents, if true,
    were sufficient to establish a pattern of racketeering
    activity under the RICO statute. 
    142 F.3d at 1050
    . In
    particular, we found compelling Corley’s allegations of
    similar misrepresentations made to other residents and
    their families regarding the pricing of private suites, the
    two-entree program, and the guarantee of continuing care,
    combined with innumerable predicate acts of mail fraud
    occurring over a significant period of time directed against
    a substantial number of victims, all of whom experienced
    distinct injuries. 
    142 F.3d at 1050
    . We thus provided a
    Nos. 01-3625 & 01-3642                                     9
    roadmap for Corley on remand, to seek discovery uncover-
    ing other victims of the bait and switch scheme and other
    instances of mail fraud on a scale that would suggest a
    threat of continuing racketeering activity. We were aware
    at the time that an Illinois court had found in favor of the
    Hopp plaintiffs on their Illinois Consumer Fraud case, and
    this too provided seemingly fertile ground for Corley to
    mine in support of his case.
    On remand, the parties completed discovery and the
    defendants once again moved for summary judgment. The
    district court, mindful of where we left off, focused on the
    additional evidence Corley brought to light to supplement
    the five predicate acts we found too thin to support a RICO
    claim. Corley v. Rosewood Care Center, Inc. of Peoria, 
    152 F. Supp. 2d 1099
    , 1104 (N.D. Ill. 2001) (hereafter “Corley II”).
    First, Corley had submitted a few old price lists for other
    Rosewood homes. One of the lists was for the Swansea,
    Illinois home and was dated February 17, 1989 with an
    effective date of April 1, 1989. Another Swansea price list
    with an effective date of August 20, 1990 showed increased
    room rates similar to the charges Corley experienced in the
    Peoria home. Two other lists did not identify the homes to
    which they applied but showed room rates as of November
    1, 1988 and January 1, 1990. The remaining price lists
    Corley submitted related to the Peoria Rosewood home
    where his mother lived, and reflected the price increases
    that Corley had already described.
    On the two-entree issue, the court considered Corley’s
    evidence that the Peoria home was the only Rosewood facility
    offering this perk and that the program ended thirteen
    months after it began. Corley also presented evidence to the
    district court that five residents had experienced inadequate
    care in contravention of Rosewood’s promise to be a “high
    quality” facility. The court commented that the “evidence
    indicates that the homes were understaffed and budgets for
    food were inadequate.” Corley II, 152 F. Supp. 2d at 1105-
    10                                  Nos. 01-3625 & 01-3642
    06. The court did not cite the record in drawing this conclu-
    sion, which becomes problematic on appeal, as we will see
    below, when Corley invites us to rely on the district court’s
    “finding” in this regard. Corley produced evidence on the
    brochure promises as well. He presented testimony that
    there was never a “nurse maitre d’ ” in the dining room at
    mealtime, that the “unique” system of staff overlapping at
    shift change was actually standard practice in the industry,
    that Rosewood followed Medicare regulations on nurse
    staffing and did not have both RNs and LPNs on duty all day
    everyday as represented in the brochure, and that oral but
    not written reports about residents were given to doctors
    serving the home.
    Corley presented the strongest evidence of fraud on the
    guarantee of continuing care. Contrary to Rosewood’s ad-
    vertising, the Peoria home was never qualified to accept
    Medicaid patients. Rosewood’s Peoria facility administrators
    told residents they would have to move to the East Peoria
    home if they wished to take advantage of the guarantee.
    Several did, and the East Peoria home later stopped par-
    ticipating in the Medicaid program and stopped providing
    care to existing Medicaid residents. As previously noted,
    several residents of the Peoria and East Peoria Rosewood
    homes brought state law fraud claims against Rosewood
    and won. See Hopp v. Rosewood Care Center, Inc. of East
    Peoria, Case No. 92 L 74, Decision and Order of December
    5, 1997. The Hopp court noted that the defendants in that
    case were still advertising a guarantee of continuing care as
    late as 1995 in the Peoria area.
    Finally, Corley claimed the defendants were engaged in
    what he characterized as a fraudulent attempt to cover up
    the racketeering at Rosewood. He cited the Ukman Letter
    and a number of pleadings and statements before the dis-
    trict court as evidence of the coverup.
    The district court considered the evidence piecemeal at
    first and then analyzed it in terms of an overall scheme. For
    Nos. 01-3625 & 01-3642                                    11
    the bait and switch pricing scheme, the court found that
    Corley had adequate evidence that, if credited, would show
    he had been the victim of a fraudulent scheme to induce
    him to contract with Rosewood for his mother’s care.
    Specifically, Corley had evidence that he had been told the
    price differentials would remain relatively constant and
    that he was later pressured to move his mother to a semi-
    private room or pay exorbitant fees that were out of line
    with the costs of other types of rooms. The court considered
    the Ukman Letter to be evidence that Rosewood intended to
    raise the prices on private suites as soon as the home filled
    up and intended to turn the private suites into semi-private
    rooms in contravention of promises made to Corley at the
    time he signed the contract. The court found this evidence
    would be adequate to overcome summary judgment had
    Corley brought a simple fraud claim, but that more was
    required to support a RICO claim. Turning to Corley’s other
    bait and switch evidence, the court declined to consider the
    submitted price lists in support of Corley’s RICO claim
    because he was unable to show that these lists were ever
    actually used. Corley did not identify whether the lists were
    final or were simply drafts. Moreover, the court noted that
    sky-rocketing prices are not indicative of fraud in and of
    themselves; Corley failed to demonstrate that other resi-
    dents were told, as he claims to have been told, that when
    rates increased, they would increase proportionately.
    Mushrush testified that she believes she told some prospec-
    tive customers in 1989 that prices would stay fixed the first
    year of residency, but Corley has brought forth not one
    resident who claims to have been fraudulently induced to
    sign the contract on the basis of this representation, which
    conflicted with the plain language of the contract. In any
    case, the district court found that Corley had uncovered no
    additional evidence of bait and switch on the price of the
    private suite. Corley II, 152 F. Supp. 2d at 1108-10.
    The court turned to Corley’s claim that Rosewood frau-
    dulently represented that it provided high quality care for
    12                                   Nos. 01-3625 & 01-3642
    its residents. Corley presented testimony from six former
    residents of Rosewood facilities, five from the Peoria facility
    and one from Edwardsville, that they were provided
    inadequate care. He also proffered statements from four
    former employees of Rosewood, three from the Peoria facility
    and one from Alton, that the homes in which they worked
    provided inadequate care. He produced documentary evidence
    that Rosewood had a policy to meet only minimum licensing
    requirements with its level of care. The district court found
    that this was “minimal evidence . . . too sporadic and
    anecdotal to establish that an issue of fact exists regarding
    whether Defendants’ representations of quality care were
    either false or part of a scheme to defraud.” Corley II, 152
    F. Supp. 2d at 1110. The court also rejected Corley’s claims
    about the two-entree program because the representation
    was made only to residents of the Peoria facility and only
    for thirteen months. Because the scheme was limited in
    time and duration, and because Rosewood delivered on the
    promise for those thirteen months, the court found that
    Corley failed to show that Rosewood’s two-entree promises
    were part of a RICO pattern of mail fraud.
    The court turned to the brochure representations re-
    garding (1) the nurse maitre d’; (2) the unique system of
    double shifting the nursing staff at morning turnover; (3)
    the presence of RNs and LPNs twenty-four hours a day,
    seven days a week; and (4) the provision of regular reports
    to physicians. The evidence, according to the district court,
    demonstrated that most of these promises were kept and
    that the discrepancies, if any, were not material enough to
    constitute fraud. Although the parties agreed that no nurse
    ever acted as a maitre d’ in the dining hall, the court found
    that Corley failed to show this was a material consideration
    for anyone deciding whether to enter a Rosewood facility.
    The court found that uncontroverted evidence demonstrated
    that Rosewood does employ double shifts at the morning
    shift turnover, and the only false part of the statement was
    Nos. 01-3625 & 01-3642                                     13
    that this system was “unique.” The court found that
    Rosewood does have either RNs or LPNs on staff twenty-
    four hours a day, seven days a week, just not both at the
    same time, necessarily, and thus substantially complied with
    the promise to have RNs and LPNs on duty day and night,
    seven days a week. Finally, the evidence demonstrated that
    the nurses in fact gave oral reports on the condition of the
    residents to physicians visiting the home and called a doc-
    tor when a particular need arose. The court found that,
    although these oral reports might not meet Corley’s standard
    of “regular” reports, they largely met the language of the
    promise and thus there was no material misrepresentation.
    Corley II, 152 F. Supp. 2d at 1111.
    The court found that Rosewood’s failure to honor the
    guarantee of continuing care may constitute a pattern of
    racketeering activity. Construing the evidence favorably to
    Corley, the court found that Rosewood began making that
    misrepresentation in 1989 and continued through 1995, and
    that large numbers of people were harmed by that false-
    hood. Nonetheless, the court said, the Corleys were not
    injured by this misrepresentation because they did not rely
    on it in placing Vera Corley in Rosewood and because she
    never needed the assistance of Medicaid during her stay.
    Corley II, 152 F. Supp. 2d at 1112.
    Considering all of the schemes as a whole, the court found
    Corley’s evidence was inadequate to demonstrate a pattern
    of racketeering. The court found that the evidence, if
    believed, would show “a small number and variety of
    separate schemes.” Corley II, 152 F. Supp. 2d at 1112. The
    evidence showed only one repeated scheme of mail fraud,
    related to the guarantee of continuing care. Corley suffered
    no injury from that scheme and the remaining evidence
    showed only isolated instances of possible fraud against
    Corley, relating to the pricing of private suites, the promise
    of high quality care and the two-entree program. The court
    noted that Corley provided almost no evidence of injury to
    14                                  Nos. 01-3625 & 01-3642
    other victims (except for himself and the four Hopp plain-
    tiffs), claiming that he was not required to do so because
    injury is not an element of mail fraud. The court explained
    that although injury is not an element of mail fraud, the
    number of victims and the existence of distinct injuries are
    factors in determining whether a pattern of racketeering
    exists. The court ultimately found that a common sense
    reading of the RICO statute would not allow Corley to
    bootstrap his isolated instances of fraud onto a separate
    scheme (the guarantee of continuing care scheme) that did
    not affect him or his mother in order to make out a RICO
    claim. Because Corley’s evidence was insufficient to demon-
    strate a pattern of racketeering, the court entered judgment
    in favor of the Rosewood defendants.2 Corley appeals.
    II.
    On appeal, Corley complains that the district court erred
    in holding that he must show injury from all wrongful acts
    if they are to be considered predicate acts that establish a
    RICO pattern. Corley boldly asserts that once this issue is
    cleared up, he is in fact entitled to partial summary judg-
    ment on the issue of pattern, apparently believing he has
    proved pattern as a matter of law. He maintains that the
    court erred in a number of threshold rulings that go to the
    issue of pattern: first, he argues that the court should have
    considered evidence from Rosewood’s marketing coordinator
    and a letter written by corporate counsel as creating an
    inference that “bait and switch” on the private suites was
    “company policy” and that the centralized marketing system
    for the home created an inference that the policy was
    carried out at least with other private suite residents if not
    pervasively; second, he maintains the court erred in failing
    2
    We will consider the facts related to the cross-appeal on
    sanctions separately.
    Nos. 01-3625 & 01-3642                                       15
    to recognize that there was one overall scheme of bait and
    switch, albeit with different falsehoods inducing different
    people to sign a Rosewood contract; third, he faults the court
    for removing from a jury the question of whether the
    promises made in the marketing brochure were material;
    and fourth, he contends that the court erroneously failed to
    consider certain admissions by the defendants under Rules
    36(a) and 37(a)(2). The defendants have cross-appealed the
    district court’s refusal to grant sanctions against Corley and
    we will consider that issue separately once we have resolved
    the main appeal.
    We review de novo the district court’s order granting sum-
    mary judgment, viewing the facts and making all reasonable
    inferences that flow from them in the light most favorable
    to the non-moving party. Ziliak, 
    324 F.3d at 520
    ; Nelson v.
    Sandoz Pharmaceuticals Corp., 
    288 F.3d 954
    , 962 (7th Cir.
    2002). Summary judgment is appropriate where the plead-
    ings, depositions, answers to interrogatories, and admissions
    on file, together with any affidavits, show that there is no
    genuine issue of material fact for trial and that the moving
    party is entitled to judgment as a matter of law. Fed. R. Civ. P.
    56(c). Neither party has made it easy for this court to de-
    termine whether there are genuine issues of material fact.
    Corley inexplicably spends most of his “Statement of Facts”
    reciting the allegations of his Sixth Amended Complaint,
    with only a handful of citations to the factual record. In the
    remainder of his brief, he cites liberally to the district
    court’s opinion for the facts, a substantial problem for this
    court because the district court did not cite the record. We
    hasten to add the district court is not required to cite to the
    record. The appellants, however, are obliged to do so. Fed.
    R. App. P. 28(a)(7) (“appellants brief must contain . . . a
    statement of facts relevant to the issues submitted for
    review with appropriate references to the record.”); Circuit
    Rule 28(c) (“Statement of the Facts. The statement of the
    facts required by Fed. R. App. P. 28(a)(7) shall be a fair
    16                                   Nos. 01-3625 & 01-3642
    summary without argument or comment. No fact shall be
    stated in this part of the brief unless it is supported by a
    reference to the page or pages of the record or the appendix
    where that fact appears.”). Corley has failed miserably and
    we will not root through the hundreds of documents and
    thousands of pages that make up the record here to make
    his case for him. “Judges are not like pigs, hunting for
    truffles buried in’ the record.” Albrechtsen v. Board of Regents
    of University of Wisconsin System, 
    309 F.3d 433
    , 436 (7th
    Cir. 2002), cert. denied, 
    539 U.S. 941
     (2003) (quoting United
    States v. Dunkel, 
    927 F.2d 955
    , 956 (7th Cir. 1991)). The
    defendants have done only a little better. Clearly convinced
    that the main issue in the case is the district court’s refusal
    to sanction the plaintiff, the defendants tell us over and
    over about the filings of various pleadings and devote
    perhaps a page or two to responding to Corley’s version of
    the events making up the RICO claim. If the appellees are
    dissatisfied with the appellant’s statement of facts, as is
    surely the case here, they are obliged to make their own
    properly supported statement of facts. Fed. R. App. P.
    28(b)(4). In the end, as we shall see below, both sides have
    missed the main flaws in Corley’s case, flaws alluded to by
    the district court, which granted judgment on another
    ground. The parties ultimately seem to concede (albeit with
    a few objections that we address herein) that the district
    court’s version of events accurately represents the record as
    it may be construed in the best light for Corley, the non-
    moving party. With few modifications, we too rely on that
    version of events. The question then becomes whether these
    facts are legally sufficient to make out a RICO claim
    against Rosewood.
    We begin with the basics of RICO for it is on the basics
    that Corley’s claim rises or falls. Under the civil remedies
    portion of the RICO statute, “[a]ny person injured in his
    business or property by reason of a violation of section 1962
    of this chapter may sue therefor in any appropriate United
    Nos. 01-3625 & 01-3642                                     17
    States district court and shall recover threefold the dam-
    ages he sustains and the cost of the suit, including a
    reasonable attorney’s fee[.]” 
    18 U.S.C. § 1964
    (c). Section
    1962 in turn provides, among other things, that it “shall be
    unlawful for any person employed by or associated with any
    enterprise engaged in, or the activities of which affect,
    interstate or foreign commerce, to conduct or participate,
    directly or indirectly, in the conduct of such enterprise’s
    affairs through a pattern of racketeering activity or collec-
    tion of unlawful debt.” 
    18 U.S.C. § 1962
    (c). There are, of
    course, other paths to RICO liability but Corley’s theory of
    the case centers on section 1962(c) and that is therefore our
    focus. See also H.J., Inc. v. Northwestern Bell Telephone Co.,
    
    492 U.S. 229
    , 232-33 (1989) (RICO renders civilly liable any
    person who, while employed by or associated with an
    enterprise that is engaged in interstate commerce, conducts
    or participates in the conduct of its affairs through a
    pattern of racketeering activity); Midwest Grinding Co., Inc.
    v. Spitz, 
    976 F.2d 1016
    , 1019 (7th Cir. 1992) (the elements
    of a RICO violation consist of (1) conduct (2) of an enterprise
    (3) through a pattern (4) of racketeering activity). We look to
    section 1961 to determine what is meant by “racketeering
    activity” and find that it includes mail fraud (among other
    things). 
    18 U.S.C. § 1961
    (1)(B). It is on mail fraud that
    Corley rests his case and so we will shortly consider the
    requirements of making out a mail fraud claim. So far,
    then, we know that Corley must show he (1) was injured (2)
    by reason of (3) a violation of section 1962. To demonstrate
    a violation of section 1962, he must show the defendants
    conducted the affairs of the enterprise through a pattern of
    racketeering activity, in this case, mail fraud.
    A.
    The district court (and the parties, for that matter)
    focused on the pattern requirement and we therefore turn
    18                                   Nos. 01-3625 & 01-3642
    to that part of the analysis first. In Corley I, we noted that
    the viability of Corley’s claim turns on whether he can
    establish that the defendants conducted the business of the
    Rosewood nursing homes through a pattern of racketeering
    activity. Corley I, 
    142 F.3d at 1048
    . To show a pattern of
    racketeering activity, Corley must demonstrate at least two
    acts of racketeering activity (called predicates); although two
    predicates are necessary, they may not be sufficient to
    establish a pattern. H.J., Inc., 
    492 U.S. at 237
    . In H.J., Inc.,
    the Supreme Court looked to the common understanding of
    the word “pattern” as an “arrangement or order of things or
    activities,” reasoning that a pattern is not formed by
    sporadic activity and that RICO liability will not attach
    simply because a person has committed two widely sepa-
    rated and isolated criminal offenses. H.J., Inc., 
    492 U.S. at 239
    . Instead, the Court held, the term “pattern” itself
    requires a showing of (1) a relationship between the
    predicates, and (2) the threat of continuing criminal activity.
    H.J., Inc., 
    492 U.S. at
    239 (citing to the Congressional
    Record). In short, the Court said, “RICO’s legislative history
    reveals Congress’ intent that to prove a pattern of racke-
    teering activity a plaintiff or prosecutor must show that the
    racketeering predicates are related and that they amount
    to or pose a threat of continued criminal activity.” H.J., Inc.,
    
    492 U.S. at 239
     (emphasis in original). In H.J., Inc., the
    Supreme Court “attempted to give definition to the pattern
    requirement to forestall RICO’s use against isolated or
    sporadic criminal activity, and to prevent RICO from
    becoming a surrogate for garden variety fraud actions
    properly brought under state law.” Midwest Grinding, 
    976 F.2d at 1022
    .
    Although relationship and continuity appear to be
    analytically separate requirements, “in practice their proof
    will often overlap.” H.J., Inc., 
    492 U.S. at 239
    . Taking guid-
    ance from a similar “relationship” requirement in the
    Organized Crime Control Act of 1970, the Court defined the
    term thusly:
    Nos. 01-3625 & 01-3642                                       19
    Criminal conduct forms a pattern if it embraces crim-
    inal acts that have the same or similar purposes, re-
    sults, participants, victims, or methods of commission,
    or otherwise are interrelated by distinguishing charac-
    teristics and are not isolated events.
    H.J., Inc., 
    492 U.S. at 240
     (quoting 
    18 U.S.C. § 3575
    (e)). As
    for continuity, the Court noted that it is “both a closed- and
    open-ended concept, referring either to a closed period of
    repeated conduct, or to past conduct that by its nature
    projects into the future with a threat of repetition. H.J.,
    Inc., 
    492 U.S. at 241-42
    . Because we do not ultimately rest
    our conclusion on continuity, we will set that factor aside
    for the time being.
    In Corley I, we commented that the “ ‘relationship’ prong
    is relatively uncontroversial here. . . . Neither the defendants
    nor the district court have suggested that the core predicate
    acts comprising the alleged ‘bait and switch’ scheme are
    insufficiently related to satisfy the relationship prong.”
    Corley I, 
    142 F.3d at 1048
    . We therefore accepted that the
    predicate acts were related and proceeded to consider con-
    tinuity. Because Corley did not have an adequate opportu-
    nity to complete discovery, we remanded so that he could
    continue his attempt to demonstrate continuity. On remand,
    after full discovery, the relationship prong turned out to be
    more controversial than we anticipated.
    The district court ultimately rested its judgment in favor
    of the defendants on Corley’s failure to meet the relation-
    ship prong of the pattern requirement, although the court
    was somewhat circumspect in labeling the problem as such:
    [T]he court must conclude that the Defendants are
    entitled to summary judgment. Corley has presented
    evidence which, if believed, shows that Corley and his
    mother were injured by a bait and switch scheme and
    inadequate care; she also stopped receiving a choice of
    two-entrees after eight months in the Peoria home. He
    20                                   Nos. 01-3625 & 01-3642
    has failed to show that these acts constitute a RICO
    pattern. The Defendants may have been engaged in a
    pattern of racketeering activity in marketing a guaran-
    tee of continuing care in Peoria and East Peoria over a
    six-year period, but Corley suffered no injury from this
    scheme. A ‘common sense’ result does not allow Corley
    to bootstrap his isolated incidents onto a separate scheme
    that did not affect him or his mother to assert a RICO
    violation.
    Corley I, 
    142 F.3d 1112
    -13. By characterizing the purported
    fraud against Corley as “isolated,” labeling the guarantee of
    continuing care scheme as “separate,” and finding that
    Corley may not “bootstrap” his claim onto the conduct that
    formed the basis of the Hopp case, the district court was
    essentially holding that the predicate acts were not suffi-
    ciently related.
    Neither party picked up on this as being the controlling
    ground for the district court’s decision and both sides gave
    it scant attention in their briefs. That does not relieve us of
    our duty to consider whether Corley has sufficient evidence
    to overcome summary judgment on this point. Corley’s theory
    of the case is that the defendants engaged in an overarching
    scheme to fill their nursing homes by fraudulently inducing
    customers to sign contracts for nursing home services. Corley
    seems to hang his hat on our statement in Corley I that the
    relationship prong is relatively uncontroversial. He con-
    tends that our statement was still justified following full
    discovery. In Corley’s view, although the particular fraudu-
    lent promise may have changed for each victim, (1) the
    purpose of the fraud was the same in each case, to induce a
    prospective customer to move into a Rosewood home; (2) the
    results were the same because contracts were in fact signed
    and residents moved in; (3) the victims were similar as they
    were all elderly persons needing nursing care or family
    members charged with the responsibility of finding nursing
    care for a loved one; and (4) the methods were similar
    Nos. 01-3625 & 01-3642                                     21
    because the fraudulent statements were delivered in
    advertising, sales brochures and in oral statements during
    tours of the homes. We tend to agree that, if (and this turns
    out to be a big “if”) Corley has enough evidence to demon-
    strate acts of fraud against himself and others as described
    above, then he has sufficiently demonstrated a triable issue
    on relationship. Summary judgment should not have been
    granted on that ground and to the extent the district court
    relied on the relationship prong of pattern to grant judg-
    ment against Corley, we disagree with that rationale.
    B.
    We turn next to Corley’s complaint that the district
    court’s decision rested on a legal error related to the injury
    requirement. Corley contends that the court required him
    to prove that he was injured by each and every predicate
    act, contrary to our decision in Marshall & Ilsley Trust Co.
    v. Pate, 
    819 F.2d 806
     (7th Cir. 1987). He maintains that he
    need only demonstrate injury to himself from one predicate
    act that is related to enough other predicate acts to con-
    stitute continuity. He adds that the other predicate acts
    making up the pattern need not have injured anyone so
    long as they satisfy the definition of mail fraud. Because a
    person may be found guilty of mail fraud without any
    showing that anyone relied on the fraud or was injured by
    it, he claims, he need not show injury from any predicate
    act directed towards other persons. We do not read the dis-
    trict court’s opinion as requiring Corley to demonstrate
    injury from all of the predicate acts, although the court may
    have relied in part on such a rationale. As we discussed
    above, the district court’s decision seemed to rest on a
    finding that the acts that injured Corley were isolated acts
    that were insufficiently related to the guarantee of continu-
    ing care scheme that injured others. In any case, Corley is
    correct (and the defendants seem to agree) that a plaintiff
    22                                   Nos. 01-3625 & 01-3642
    need not demonstrate injury to himself from each and every
    predicate act making up the RICO claim. Pate, 
    819 F.2d at 810
    . In Pate, the question presented was whether a plain-
    tiff, after proving predicate acts sufficient to constitute a
    pattern must prove that every act involved in the pattern
    also caused a direct injury to the plaintiff. 
    819 F.2d at 809
    .
    We noted that one of the factors tending to show the
    existence of a pattern of racketeering activity is the pres-
    ence of multiple victims. 
    Id.
     Moreover, requiring the
    plaintiff to prove injury from all of the predicate acts “would
    conflate what must be two separate inquiries: first, was
    there a pattern of racketeering activity violating RICO, and
    second, was the plaintiff injured by the RICO violation?”
    
    819 F.2d at 809
    . Requiring a plaintiff to show injury from
    all of the acts adding up to a pattern would thus be illogical,
    especially because the acts might be somewhat distinct and
    separate in time. Pate, 
    819 F.2d at 810
    . We therefore held
    that a “plaintiff need not prove that it suffered injury from
    each (or more than one) predicate act constituting the
    pattern.” Pate, 
    819 F.2d at 810
    . To the extent the district
    court required Corley to show injury from all of the predi-
    cate acts (and again, we do not necessarily read the district
    court’s opinion to so hold), summary judgment should not
    have been entered on that basis.
    C.
    Corley does need to demonstrate a triable issue of fact on
    injury to himself from at least one predicate act, though,
    and we turn finally to what Corley’s evidence shows, con-
    struing it in a light most favorable to him. As we noted
    above, Corley must show that he was injured “by reason
    of” a violation of section 1962(c). See 
    18 U.S.C. § 1964
    (c)
    (“Any person injured . . . by reason of a violation of section
    1962 of this chapter may sue therefor. . .”). This “by reason
    of” language requires a showing of both “but for” causation
    Nos. 01-3625 & 01-3642                                      23
    and proximate cause. Holmes v. Securities Investor Protection
    Corp., 
    503 U.S. 258
    , 268 (1992). That is, Corley must show
    that but for the defendants’ conduct he would not have been
    injured. He must also show “some direct relation between
    the injury asserted and the injurious conduct alleged.”
    Holmes, 
    503 U.S. at 269
    .
    In addition to injury and causation, because Corley relies
    on the mail fraud statute as the source of the predicate acts
    making up his RICO claim, he must show a triable issue of
    fact on the elements of mail fraud: (1) the defendants’ partici-
    pation in a scheme to defraud; (2) the defendants’ intent to
    defraud; and (3) the defendants’ use of the mail in further-
    ance of the scheme to defraud. United States v. Britton, 
    289 F.3d 976
    , 981 (7th Cir. 2002); United States v. Davuluri,
    
    239 F.3d 902
    , 906 (7th Cir. 2001); United States v. Hickok,
    
    77 F.3d 992
    , 1002-03 (7th Cir.), cert. denied, 
    517 U.S. 1200
    (1996). The words “to defraud” in the mail fraud context
    mean “wronging one in his property rights by dishonest
    methods or schemes” and “usually signify the deprivation of
    something of value by trick, deceit, chicane or overreaching.”
    Hickok, 
    77 F.3d at 1003
     (quoting McNally v. United States,
    
    483 U.S. 350
    , 359, 
    107 S. Ct. 2875
    , 2881 (1987)). “Intent to
    defraud requires a wilful act by the defendant with the
    specific intent to deceive or cheat, usually for the purpose
    of getting financial gain for one’s self or causing financial
    loss to another.” Britton, 
    289 F.3d at 981
    . See also Perlman
    v. Zell, 
    185 F.3d 850
    , 854 (7th Cir. 1999) (“The word ‘fraud’
    in the mail fraud statute means deliberate, material
    misrepresentation. . . . No fraud, no mail fraud.”). Addition-
    ally, materiality of the falsehood is an element of the mail
    fraud statute, and so Corley must demonstrate a triable
    issue of fact on the materiality of the falsehoods he relied
    upon when he signed a contract and moved his mother into
    Rosewood. Neder v. United States, 
    527 U.S. 1
    , 25 (1999).
    Corley argues that the scheme to defraud involved
    Rosewood making promises it had no intention of keeping
    24                                  Nos. 01-3625 & 01-3642
    in the hopes of inducing people to move into Rosewood facil-
    ities. We will again recount the false promises Corley
    claims injured himself or his mother when he relied upon
    them to place his mother at Rosewood and to furnish her
    room with carpeting, a private phone line and his mother’s
    personal furniture from home: (1) Corley contends that
    Mushrush told him that the price differential between pri-
    vate suites and other types of rooms would remain rela-
    tively constant; (2) he contends he was promised that his
    mother would be offered a choice of two entrees at each
    meal; (3) he claims he was told that Rosewood provided a
    high quality of care for its residents; (4) Rosewood’s sales
    brochure represented that a nurse maitre d’ would be present
    in the dining hall; (5) that same brochure claimed that
    Rosewood had a unique system of nursing shift overlaps; (6)
    the brochure promised LPNs and RNs would be on-site
    twenty-four hours a day, seven days a week; and (7) the
    brochure stated that regular reports would be provided to
    physicians regarding the residents’ condition. For the pur-
    poses of this discussion, we will ignore the guarantee of con-
    tinuing care because Corley was not injured by that promise
    and must therefore show injury from one of the other
    purported predicate acts in order to recover under RICO.
    We will analyze each of the seven promises to determine if
    they qualify as predicate acts on which to rest RICO
    liability.
    1.
    The centerpiece of Corley’s case is Mushrush’s alleged
    representation that when the prices of the private suites
    rose, the price differential between private suites and other
    types of rooms would remain relatively constant. Corley
    does not complain that the price of the private suite rose
    but only that when it did so, the increase was disproportion-
    Nos. 01-3625 & 01-3642                                      25
    ate to price increases in other room types. Corley could not
    complain of fraud in the increase itself because the contract
    specified:
    The facility may increase its base rate at any time upon
    30 days’ prior written notice to the resident and res-
    ident’s representative. Such change shall be effective on
    the 31st day following delivery or mailing of written
    notice as herein provided.
    R. 3, at ¶ XI.H. The contract also provided that “[t]his
    Contract constitutes the entire agreement between the
    parties with respect to the subject matter hereof and may
    not be amended except by a writing signed by each of the
    parties.” R. 3, at ¶ XI.B. Corley could hardly claim he was
    deceived or injured by a price increase in and of itself when
    that risk was explicitly disclosed in the contract. See
    Reynolds v. East Dyer Development Co., 
    882 F.2d 1249
    , 1253
    (7th Cir. 1989) (a person who discovers the truth may not
    claim that a defendant’s misrepresentation harmed him);
    Perlman, 
    185 F.3d at 855
     (no fraud is involved when the
    defendants tell the plaintiff exactly what they were doing).
    A claim for injury based purely on price increase would also
    fall short because the contract allows a resident to termi-
    nate the contract at any time on 30 days’ notice, and thus
    the resident has the unencumbered ability to avoid any
    price increase by terminating the contract and leaving the
    facility before the increase becomes effective. See R. 3, ¶
    V.B. (“The resident may terminate this Contract at any time
    and all obligations under it by giving the facility at least 30
    days’ prior written notice of termination.”).
    So instead Corley complains about the disproportionate
    increase in the cost of private suites, a subject not covered
    by the contract but by an alleged oral representation from
    Mushrush, one of Rosewood’s representatives. There are at
    least three significant problems with a fraud claim based on
    disproportionality. First, Corley does not explain how he
    26                                    Nos. 01-3625 & 01-3642
    was injured by a disproportional rate hike when he signed
    a contract that contained no cap on prices at all. Put
    another way, he does not explain how he was injured when
    Rosewood failed similarly to raise the rates on other
    residents living in other types of rooms. We can guess what
    his theory is. Presumably, he believed that if rate increases
    were tied together for all room types, external market pres-
    sures on the home would keep the prices down generally. In
    other words, Rosewood would be constrained in raising the
    prices on private suites by the market pressures on semi-
    private rooms, for example. The problem with this argu-
    ment is that Corley does not make it anywhere in his briefs
    or in the court below. Consequently, he has presented no
    evidence of whether this market pressure theory would
    have been borne out in practice and we thus have no way of
    knowing if he was injured by the failure to tie room rate
    increases together. We do not know anything about the
    market for any types of nursing home rooms during the
    relevant time period. We will not make Corley’s market
    pressure argument for him. “This court is not obliged to
    comb the record without guidance looking for facts that
    might call the district court’s holding into question, or to con-
    duct the legal research necessary to construct an argument
    from those facts.” Reynolds, 
    882 F.2d at 1254
    . Second, a
    market pressure theory would suffer the same infirmity that
    a claim for fraud based on pure price increase suffers—
    because Corley had the ability to terminate the contract
    before any price increase took place, he could not claim to
    have been injured by the increase. If fraud was Rosewood’s
    aim, it went about the process in a very unlikely manner by
    giving residents an absolute out that would protect them
    from injury.
    Even if we consider as injury the cost of installing car-
    peting and a private phone line, Corley must demonstrate
    fraudulent intent and he has failed to do so in this instance.
    This is the third flaw in Corley’s theory. As we discussed
    Nos. 01-3625 & 01-3642                                     27
    above, mail fraud requires a showing of specific intent to
    defraud. This in turn requires a wilful act by the defendant
    with the specific intent to deceive or cheat, usually for the
    purpose of getting financial gain for one’s self or causing
    financial loss to another. Britton, 
    289 F.3d at 981
    . Corley
    must provide some evidence that, if believed by the jury,
    would tend to show that at the time Mushrush made this
    representation, Rosewood had no intention of honoring it.
    Corley points to two pieces of evidence in support of frau-
    dulent intent. First, Rosewood in fact increased prices in a
    disproportionate manner after promising not to do so. This is
    a recurring theme in Corley’s arguments and we will
    address it here briefly. The fact that Rosewood subsequently
    broke a promise is not evidence that it never intended to
    keep the promise when made. At most this is evidence of
    breach of contract, not fraud. Fraud requires much more
    than simply not following through on contractual or other
    promises. It requires a showing of deception at the time the
    promise is made. A subsequent breach, although consistent
    with deceptive intent is not in and of itself evidence of such
    an intent.
    Second, Corley relies on the Ukman Letter as evidence
    that Rosewood never intended to keep its promise to raise
    room rates proportionally. Recall that the Ukman Letter
    was drafted by Rosewood’s attorney in response to an in-
    quiry from the Illinois Attorney General after Corley lodged a
    complaint with that office. We have reviewed the Ukman
    Letter and find nothing in it that indicates that Rosewood
    intended to deceive Corley at the time Mushrush told him
    the price differentials would remain relatively constant. We
    will recount here the passages of the Ukman Letter that
    address Corley’s pricing complaints. In defending Rosewood
    against Corley’s charges of extortion and fraud, Ukman
    conceded that the cost of a private suite had “increased
    substantially since Mrs. Corley was admitted to the facility”
    but that other, less expensive private rooms were still
    28                                  Nos. 01-3625 & 01-3642
    available, as were private suites at other comparable homes
    where there was less demand for the suites and therefore
    lower costs. R. 1036, Ex. 12, at 3. Ukman noted that when
    Vera Corley was first admitted to Rosewood, she was given a
    discount of $14 per day off the usual price of a private suite
    (a fact that Corley states he was never told). According to
    Ukman, the first increase in price, detailed in a December
    14, 1989 letter to Corley, “was brought on by the mush-
    rooming occupancy of the facility and demand for beds.” R.
    1036, Ex. 12, at 4. The next increase was a $4 per day across
    the board increase in all room rates “necessitated by addi-
    tional costs of running the facility[.]” The next increase,
    from $88 to $122 per day was “brought about by the
    continuing growth of the facility.” According to Ukman, the
    facility was so full it was turning away individuals in need
    of care. 
    Id.
     In response to the charge that Corley had been
    the victim of a bait and switch scheme, Ukman pointed out
    that the contract itself provided for rate increases at any
    time on 30 days’ notice. Further, at “the time Mrs. Corley
    was admitted, management of the facility advised Mr.
    Corley that the availability and price of private suites was
    unique to the period when the facility was filling up and were
    subject to change.” Id. at 5. Ukman told the Attorney
    General that private suites were more expensive because
    the residents were paying for the privilege of occupying a
    room licensed by the State for two people, and that the
    premium increased as occupancy rose. Simply put, “[r]ate
    increases were the result of increasing occupancy and costs
    of doing business.” Id. at 6. In response to a claim by Corley
    that Rosewood planned the rate increases and that their
    intent was “misstated and fraudulent,” Ukman responded
    thusly:
    Though rate increases for private suites were certainly
    anticipated (and provided for in paragraph XI H. of the
    contract), the amount and timing of them could not pos-
    sibly have been planned. These increases depended al-
    Nos. 01-3625 & 01-3642                                      29
    most entirely on the growth in occupancy, which was
    totally unpredictable.
    Id. at 7. From this, Corley would have us assume that the
    Rosewood defendants knew ahead of time that the demand
    for private suites would far outpace the demand for more
    modestly priced private rooms and semi-private suites.
    Nothing in the Letter indicates such knowledge and fore-
    thought on Rosewood’s part. Both Corley and the district
    court read too much into the Ukman Letter and Corley lacks
    any proof of fraudulent intent on the price differential claim.
    “Not all conduct that strikes a court as sharp dealing or
    unethical conduct is a ‘scheme to defraud.’ . . . Given the
    pervasive use of the mails along with the ease of satisfying
    the mailing requirement, such a broad meaning of fraud for
    the mail fraud statutes would put federal judges in the
    business of creating common law crimes.” Reynolds, 
    882 F.2d at 1252
    . Because Corley cannot show he was injured
    by the promise of proportional pricing and cannot show that
    the defendants intended to deceive him when Mushrush
    made that promise, it cannot form the basis of a RICO
    claim.
    2.
    We turn to the promise of a choice of two entrees at every
    meal. This program was unique to Rosewood’s Peoria
    facility and was in effect from June 1989 through July 1990,
    for approximately thirteen months. Corley has literally no
    evidence of fraudulent intent in the making of this promise
    and simply relies on the fact that the program ended nine
    months after his mother entered the facility as evidence that
    the defendants did not intend to carry through on this
    promise when they made it. This is the flimsiest of Corley’s
    claims because the home did in fact operate the two-entree
    program for a substantial period of time before terminating
    30                                   Nos. 01-3625 & 01-3642
    it. Corley does not claim he was ever told, for example, that
    the program would be offered in perpetuity like the guaran-
    tee of continuing care. Without any evidence of fraudulent
    intent, the cancellation of the two-entree program cannot
    qualify as a predicate act for the purposes of RICO.
    3.
    Next is Corley’s claim that he was told that Rosewood
    provided a “high quality” of care for its residents. According
    to Corley, the home had a policy of meeting minimum State
    nursing requirements and thus never intended to provide
    “high quality” care to its residents. The phrase “high quality”
    is highly subjective. See Jepson, Inc. v. Makita Corp., 
    34 F.3d 1321
    , 1330 (7th Cir. 1994) (labels like “poor quality”
    are inherently subjective expressions that are ill-suited as
    the basis for mail and wire fraud claims). Without elabora-
    tion, it comes under the category of sales puffery upon
    which no reasonable person could rely in making a decision
    and therefore it does not qualify as material. Williams v.
    Aztar Indiana Gaming Corp., 
    351 F.3d 294
    , 299 (7th Cir.
    2003) (promotional mailings from casino representing that
    “Players win!” and “the winning is big,” among other things,
    are nothing more than sales puffery on which no person of
    ordinary prudence and comprehension would rely); Associates
    In Adolescent Psychiatry, S.C. v. Home Life Ins. Co., 
    941 F.2d 561
    , 570 (7th Cir. 1991), cert. denied, 
    502 U.S. 1099
    (1992) (fraud occurs only when a person of ordinary pru-
    dence and comprehension would rely on misrepresentations;
    no reasonable person would rely on puffery that an invest-
    ment will earn the “highest” rate of return). A generic promise
    to provide “high quality” services cannot therefore be the
    basis of a mail fraud claim. In any event, this alleged mis-
    representation suffers the same flaw as the others because
    Corley has no evidence that Rosewood intended to provide
    anything other than high quality services when it made this
    statement in its advertising materials.
    Nos. 01-3625 & 01-3642                                     31
    4.
    Rosewood’s sales brochure also represented that a nurse
    maitre d’ would be present during meals. Specifically, the
    brochure stated, “A nurse, not unlike a maitre de [sic], looks
    after the quality of food, service and well-being of the guests
    during each meal.” R. 1035, Ex. 1, at 8. Corley presented
    evidence that no nurse acted like a maitre d’ during meal
    times. The district court found that statement regarding the
    presence of a nurse maitre d’ was not material. The court
    noted that Corley presented no evidence that the presence
    or absence of a nurse maitre d’ had a tendency to affect
    anyone’s decision to stay at a Rosewood facility. Corley
    argues that materiality is an issue for the jury, not the
    judge. He suggests that the mere fact that Rosewood in-
    cluded this statement in the brochure indicates that
    Rosewood thought it was material to prospective residents.
    This argument is a non-starter. Sales brochures contain all
    sorts of puffery. To turn every statement in a sales brochure
    into a material representation that could form the basis of
    a RICO claim would lead to absurd results. The same
    section of the brochure states, “Mealtimes are social
    gathering times for residents who often get together early
    to talk.” Corley’s argument would lead to the ridiculous
    result that Rosewood could be sued for fraud if his mother
    found herself without a social companion with whom to
    converse before the meal hour. Materiality will in many
    circumstances be an issue of fact for a jury, but not here.
    Nurses were available at all times; the fact that none were
    present in the dining room to act as a maitre d’ would not
    be material to any reasonable person. If Corley wanted to
    get the issue before a jury, he should have produced evidence
    that this statement influenced at least some of the prospec-
    tive residents in making their decision to move into Rose-
    wood. See Neder, 
    527 U.S. at 16
     (a false statement is
    material if it has a natural tendency to influence or is
    capable of influencing the decision of the decision making
    32                                   Nos. 01-3625 & 01-3642
    body to which it was addressed). This claim fails for lack of
    any evidence on materiality.
    5.
    The brochure also claimed that Rosewood had a unique
    system of nursing shift overlaps. As the district court
    pointed out, the only part of this statement that proved to
    be false was that the system may not have been “unique” but
    may have been a common practice at health care facilities.
    Corley’s argument on this point suffers a number of flaws.
    First, he again lacks any evidence that the defendants had
    a fraudulent intent when making this statement. Second,
    he fails to show that Rosewood’s actual performance of this
    promise differed in any material way from what was rep-
    resented in the brochure. Third, he again fails to present
    any evidence that this statement was material to anyone
    deciding whether to enter Rosewood. All of these deficiencies
    mean that this alleged misrepresentation may not serve as
    the basis for a mail fraud claim.
    6.
    Nor is there any merit to Corley’s claim that Rosewood
    acted with fraud when the brochure promised LPNs and
    RNs would be on-site twenty-four hours a day, seven days
    a week. As the district court noted, either LPNs or RNs and
    sometimes both were in fact on duty twenty-four hours a
    day, seven days a week. Rosewood followed Medicare reg-
    ulations which required that one RN be on the Medicare
    hallway at least one shift during the twenty-four hour day,
    and either LPNs or RNs were to be on duty on every shift.
    Under the district court’s reading, this staffing was sufficient
    to meet the statement in the brochure. Corley takes issue
    with the district court’s interpretation of the brochure and
    offers his own reading. In his view, the brochure repre-
    Nos. 01-3625 & 01-3642                                     33
    sented that more than one RN would be present and that
    both RNs and LPNs would be present day and night. The
    actual statement in the brochure reads, “Registered nurses
    and licensed practical nurses are on duty day and night
    seven days a week.” R. 1035, Ex. 1, at 15. As we read the
    statement, it is open to interpretation regarding how many
    nurses will be present and what their level of training will
    be. What is clear is that nurses will be present at all times
    and nurses were in fact present at all times. An indefinite
    statement like this is not the stuff of which fraud claims are
    made. Corley has presented no evidence that the Rosewood
    defendants intended to deceive anyone when they placed
    this statement in their brochure, or that they intended not
    to have adequate staffing. Corley points to a handful of
    situations where the care provided to some residents was
    inadequate, but a breach of the standard of care is not
    evidence that Rosewood intended from the start to mislead
    prospective customers about the number of nurses present
    for each shift. This claim too fails for lack of evidence.
    7.
    Finally, Corley complains that the brochure stated that
    regular reports would be provided to physicians regarding
    the residents’ condition when in fact nurses provided oral
    reports to doctors only when those doctors visited the home,
    and also called doctors when there was a specific need.
    Corley contends these are not “regular” reports and that
    only a jury can decide what a reasonable person would un-
    derstand by “regular” in the context of the entire brochure.
    Again, “regular” is a subjective word in this context, and the
    district court was quite correct to find that Corley could not
    base a fraud claim on this statement. And, for the final
    time, we must point out that Corley has presented literally
    no evidence that the defendants intended to deceive anyone
    34                                  Nos. 01-3625 & 01-3642
    when they made this statement. The final nail in the RICO
    coffin for this claim is a lack of any proof that this promise
    would be material to a reasonable person placing a loved
    one in a nursing home. A reasonable person would certainly
    expect a physician to be notified when there is a need but
    Corley’s vision of “regular” reports being provided even
    when there was no particular need is too idiosyncratic to be
    considered material in the absence of any evidence that
    anyone else found this promise to be determinative.
    All of this boils down to one conclusion. Corley has failed
    to produce evidence of any predicate act that injured him-
    self or his mother. Although Rosewood may have breached
    some of the promises it made to Corley and other residents,
    none of these breaches rose to the level required to prove
    fraud. As we discussed above, for each allegedly breached
    promise, Corley failed to produce evidence on a key element
    of the fraud claim. Sometimes the evidentiary deficit related
    to injury, sometimes to intent, sometimes to materiality and
    sometimes to all three of those necessary elements. Even if
    we assume that Corley has adequately demonstrated a
    pattern of racketeering activity related to the guarantee of
    continuing care, he must also show a related predicate act
    injuring himself or his mother. This he has failed to do. The
    district court was therefore correct to enter summary
    judgment in favor of the defendants.
    D.
    We take this opportunity to tie up a few loose ends from
    Corley’s appeal. Needless to say, in light of our analysis,
    Corley is not entitled to partial summary judgment on the
    issue of pattern. We do not need to decide whether the
    district court erred in its treatment of certain inspection
    records of the Illinois Department of Public Health. Corley
    offered these reports to demonstrate the poor quality of care
    provided to Rosewood residents. The records are irrelevant
    Nos. 01-3625 & 01-3642                                      35
    in light of our conclusion that Corley lacked evidence that
    Rosewood intended to provide poor care at the time it
    promised high quality care. Nor do we need to consider
    Corley’s collateral estoppel argument relating to the effect
    of the Hopp judgment on this case. Because Corley has
    failed to produce evidence of acts of mail fraud injuring
    himself or his mother, the defendants’ treatment of the
    Hopp plaintiffs is irrelevant here. We have reviewed the
    remainder of Corley’s arguments and find them similarly
    without merit.
    III.
    We turn now to the defendants’ cross-appeal on sanctions.
    Rosewood sought sanctions against Corley under 
    28 U.S.C. § 1927
     and under Rule 11. Section 1927 provides in relevant
    part:
    Any attorney . . . who so multiplies the proceedings in
    any case unreasonably and vexatiously may be required
    by the court to satisfy personally the excess costs, ex-
    penses, and attorneys’ fees reasonably incurred because of
    such conduct.
    
    28 U.S.C. § 1927
    . Rule 11 provides, among other things,
    that when an attorney presents a pleading or written
    motion to the court, that attorney:
    is certifying that, to the best of that person’s knowledge,
    information and belief, formed after an inquiry reason-
    able under the circumstances,—
    (1)   it is not presented for any improper purpose, such
    as to harass or to cause unnecessary delay or
    needless increase in the cost of litigation;
    (2)   the claims, defenses, and other legal contentions
    therein are warranted by existing law or by a
    nonfrivolous argument for the extension, modifi-
    36                                    Nos. 01-3625 & 01-3642
    cation, or reversal of existing law or the establish-
    ment of new law;
    (3)   the allegations and other factual contentions have
    evidentiary support or, if specifically so identified,
    are likely to have evidentiary support after a rea-
    sonable opportunity for further investigation or
    discovery[.]
    Rule 11(b). Rule 11(c) provides that, if, after notice and a
    reasonable opportunity to respond, a court determines that
    Rule 11(b) has been violated, the court may, subject to cer-
    tain conditions, impose an appropriate sanction upon the
    attorneys who violated Rule 11(b). As a condition for im-
    posing sanctions by motion of another party, that party must
    serve the motion for sanctions on the offending attorney
    twenty-one days before filing it with the court. The motion
    for sanctions must describe the specific conduct that is al-
    leged to violate Rule 11(b), and may be filed with the court
    only if the offending attorney fails to withdraw or correct
    the improper pleading or motion within those twenty-one
    days. Rule 11(c)(1)(A).
    A.
    The defendants sought Section 1927 sanctions based on
    a number of motions that they maintain were filed to
    harass Rosewood, cause unnecessary delay in the proceed-
    ings and needlessly increase the cost of the litigation.
    Among these motions were (1) six pleadings accusing
    Rosewood and its lawyers of furthering the RICO conspiracy
    by seeking to evade service of process; (2) four motions
    seeking to disqualify defense counsel; (3) an unstated num-
    ber of motions seeking advisory opinions; and (4) eighteen
    motions challenging the district court’s rulings. The defen-
    dants also complain that Corley and his attorneys have
    engaged in “extremely negligent, reckless and indifferent
    conduct in the pursuit of the RICO claim.” Defendants’
    Nos. 01-3625 & 01-3642                                     37
    Brief at 48. This reckless conduct includes pursuing a RICO
    claim that was unsupported by the facts when it was first
    filed, and then failing to follow the guidelines set forth by
    this court on remand after Corley I by failing to seek
    discovery regarding the purported victims of Rosewood’s
    alleged fraud.
    Rosewood sought Rule 11 sanctions for similar reasons.
    Specifically, Rosewood argued to the district court that
    Corley’s RICO claims were filed and pursued without
    foundation in law or fact. Rosewood also moved for Rule 11
    sanctions on the ground that Corley had brought the RICO
    claim and accompanying motions for an improper purpose,
    namely, to force settlement of a spurious claim, to harass
    the defendants, cause unnecessary delay and needlessly in-
    crease the cost of litigation. Moreover, Rosewood sought
    Rule 11 sanctions for disparaging and abusive comments
    made by Corley and his lawyers in pleadings and in oral
    argument before the district court.
    The district court entered two orders relating to Rosewood’s
    requests for sanctions. In the first, the district court de-
    clined Rosewood’s request for Rule 11 sanctions sought
    because Corley included paragraphs in his Sixth Amended
    Complaint that had been dismissed by the court, and in-
    cluded a defendant that had been previously dismissed from
    the case. The district court refused to sanction Corley for
    these infractions because Rosewood failed to comply with
    Rule 11(c). Rule 11(c) requires a party seeking Rule 11
    sanctions to give the other party notice and twenty-one days
    to correct the problem. Because Rosewood’s notice to Corley
    simply requested that he withdraw the Sixth Amended
    Complaint and did not specifically mention the six offending
    paragraphs (out of more than two hundred paragraphs) or
    the dismissed defendant, the court found the notice was
    inadequate under Rule 11(c). The court also declined to
    award sanctions under either its inherent power or under
    Section 1927 because the court found no evidence of bad
    faith in Corley’s filing of the Sixth Amended Complaint. The
    38                                    Nos. 01-3625 & 01-3642
    court specifically found that Corley did not act unreason-
    ably or vexatiously in filing the Sixth Amended Complaint,
    and thus declined to award Section 1927 sanctions. See
    Order, July 27, 2001.
    In its second Order, the court again declined to sanction
    Corley under Rule 11, finding that Corley had a good faith
    basis to proceed to summary judgment on his RICO claims
    because of the evidence of rapid price increases at other
    Rosewood homes shortly after opening. As for Section 1927
    sanctions, the court found this was a closer call:
    The more difficult question is whether Corley and his
    attorneys engaged in vexatious litigation tactics that
    unreasonably drove up the cost of this case. The Court
    believes that Corley and his attorneys acted unreason-
    ably and increased costs by filing innumerable motions
    to rehash virtually every ruling that was unfavorable to
    them. At least some of this incessant, repetitious papering
    of the Court and opposing counsel was unreasonable, if
    not vexatious.
    The problem is that the Defendants also seem to the
    Court to be guilty of unreasonable litigation tactics. For
    example, the Defendants started this case by spending
    over a year litigating service of process. Both parties
    seem to have decided from the outset to fight tooth and
    nail. The Court will not put the blame for the outrageous
    delays and expenses in this case solely at the feet of
    Corley and his attorneys. The Court, therefore, will not
    sanction Corley or his attorneys in this case for their
    unreasonable litigation tactics.
    See Order, September 6, 2001, at 5-6.
    Rosewood appeals the district court’s refusal to sanction
    Corley and his attorneys on several grounds: (1) having
    found that Corley acted “unreasonably, if not vexatiously”
    the court erred in refusing to grant sanctions under Section
    1927; (2) the court erred in basing the Section 1927 decision
    in part on a finding that the defendants spent a year
    Nos. 01-3625 & 01-3642                                       39
    litigating service of process; (3) the court erred in finding
    that evidence of rapid price increases in other Rosewood
    homes gave Corley a good faith basis to proceed to summary
    judgment on his RICO claim; (4) the court erred in refusing
    to grant Rule 11 sanctions because Corley filed to conduct
    a reasonable inquiry into the facts before asserting there
    were 50,000 victims of Rosewood’s business practices; (5) the
    court erred in refusing to grant Rule 11 sanctions because
    Corley failed to conduct a reasonable inquiry into the law;
    and (6) the court erred in refusing to sanction Corley under
    Rule 11 because Corley brought the RICO claim and
    ancillary motions for an improper purpose.
    B.
    We review a court’s Rule 11 determination for abuse of
    discretion. Cooter & Gell v. Hartmarx Corp., 
    496 U.S. 384
    ,
    405 (1990); Independent Lift Truck Builders Union v. NACCO
    Materials Handling Group, Inc., 
    202 F.3d 965
    , 968 (7th Cir.
    2000); Lorentzen v. Anderson Pest Control, 
    64 F.3d 327
    , 330
    (7th Cir. 1995). We will find abuse of discretion only where
    “no reasonable person could take the view adopted by the
    trial court. If reasonable persons could differ, no abuse of
    discretion can be found.” Lorentzen, 
    64 F.3d at 330
    . The
    central goal of Rule 11 is to deter abusive litigation practices.
    Cooter & Gell, 
    496 U.S. at 393
    . Because the district courts
    have the best information about the patterns of their cases,
    they are in the best position to determine whether a legal
    position is far enough off the mark to be frivolous or whether
    an attorney conducted an adequate inquiry under the par-
    ticular circumstances of a case. Mars Steel Corp. v. Continental
    Bank N.A., 
    880 F.2d 928
    , 933 (7th Cir. 1989) (en banc). See
    also Brandt v. Schal Assoc., Inc., 
    960 F.2d 640
    , 645 (7th Cir.
    1992) (decisions concerning Rule 11 sanctions are best left to
    the discretion of the district court which has a bird’s eye view
    of the actual positions taken by the litigants). With that
    40                                    Nos. 01-3625 & 01-3642
    deference in mind, we see no reason to overturn the district
    court’s decision not to impose sanctions under Rule 11. The
    main thrust of Rosewood’s argument is that the district
    court erred in assessing the evidence when it found that
    evidence of rapid price increase in private suites provided
    a good faith basis to go forward with the case. According to
    Rosewood, this error led to the district court’s erroneous
    denial of Rule 11 sanctions. Although the court may have been
    mistaken about the relevance of the rapid price increase
    evidence, it is unlikely that that error would change the result
    of the sanctions decision. After all, if the district court itself
    believed this evidence to be relevant, it was unlikely to fault
    Corley for suffering the same misapprehension. Under the
    circumstances, we see no reason to remand to the district
    court to determine whether this new view of the evidence
    would change the sanctions decision. We hasten to add that
    the converse would not necessarily be true. That is, if the dis-
    trict court had granted sanctions based on an erroneous
    view of the relevance of the evidence, a reversal of sanctions
    would be necessary as an abuse of discretion. Nor do we see
    any reason to reweigh the district court’s decision not to
    award Rule 11 sanctions on any of the other bases cited by
    Rosewood. The focus in Rule 11 sanctions is on what coun-
    sel knew at the time the complaint was filed, not what
    subsequently was revealed in discovery. Beverly Gravel, Inc.
    v. DiDomenico, 
    908 F.2d 223
    , 226 (7th Cir. 1990). We follow
    the district court’s lead in declining to judge Corley’s actions
    in filing the lawsuit with the 20/20 vision of hindsight. The
    fact that the underlying claim turned out to be groundless
    does not necessarily mean that Rule 11 sanctions are
    appropriate (much less required). Beverly Gravel, 
    908 F.2d at 227
    . The district court, viewing the case as a whole,
    simply did not believe that Corley’s claims were filed in bad
    faith or for an improper purpose or without adequate
    investigation. We therefore affirm the district court’s denial
    of Rule 11 sanctions.
    Nos. 01-3625 & 01-3642                                      41
    C.
    A district court’s decision regarding Section 1927 is also
    reviewed for abuse of discretion. Kotsilieris v. Chalmers,
    
    966 F.2d 1181
    , 1183 (7th Cir. 1992); Walter v. Fiorenzo, 
    840 F.2d 427
    , 433 (7th Cir. 1988). Rosewood has two main
    objections to the district court’s ruling on Section 1927.
    First, having found that Corley acted unreasonably, if not
    vexatiously, Rosewood contends it was error not to sanction
    him. We can dispatch this argument quickly. Section 1927
    is permissive, not mandatory. The court is not obliged to
    grant sanctions once it has found unreasonable and vex-
    atious conduct. It may do so in its discretion. That leads to
    Rosewood’s second objection, namely that the court erred in
    finding that Rosewood itself contributed to the outrageous
    delays and expenses with its own unreasonable litigation
    tactics. Rosewood’s argument on Section 1927 is a good
    example of what frustrated the patient district court judge.
    Rosewood curiously spends many pages of its brief attempting
    to convince this court that Corley and his attorneys behaved
    unreasonably and vexatiously. But the district court found
    in Rosewood’s favor on this point and this lengthy recitation
    of Corley’s conduct was thus unnecessary. Rosewood does
    briefly address the basis for the district court’s ruling,
    namely, its belief that Rosewood contributed to the delay
    and expense. But this argument too falls short as it asks us
    to simply reweigh the district court’s decision. In no uncer-
    tain terms, the district court who presided over the
    thousand-plus filings in this case found that Rosewood
    should bear at least part of the responsibility for the accompa-
    nying delay and cost. Under the deferential standard of
    review for Section 1927 sanctions, we affirm the district
    court’s sound decision.
    IV.
    For all of the reasons stated above, we affirm the district
    court’s grant of summary judgment in favor of the defendants
    42                                Nos. 01-3625 & 01-3642
    and also affirm the district court’s denial of sanctions
    against the plaintiff and his attorneys.
    AFFIRMED.
    A true Copy:
    Teste:
    ________________________________
    Clerk of the United States Court of
    Appeals for the Seventh Circuit
    USCA-02-C-0072—10-13-04
    

Document Info

Docket Number: 01-3625, 01-3642

Citation Numbers: 388 F.3d 990, 2004 WL 2291458

Judges: Rovner, Ripple, Royner, Evans

Filed Date: 10/13/2004

Precedential Status: Precedential

Modified Date: 11/5/2024

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