Lapka, Leah v. Chertoff, Michael ( 2008 )


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  •                               In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________
    No. 06-4099
    LEAH A. LAPKA,
    Plaintiff-Appellant,
    v.
    MICHAEL CHERTOFF, Secretary of
    Homeland Security, and the UNITED STATES
    DEPARTMENT OF HOMELAND SECURITY,
    Defendants-Appellees.
    ____________
    Appeal from the United States District Court
    for the Northern District of Illinois, Eastern Division.
    No. 05 C 668—Matthew F. Kennelly, Judge.
    ____________
    ARGUED SEPTEMBER 13, 2007—DECIDED FEBRUARY 29, 2008
    ____________
    Before EASTERBROOK, Chief Judge, and CUDAHY and SYKES,
    Circuit Judges.
    CUDAHY, Circuit Judge. Leah Lapka is an adjudication
    officer of the Bureau of Customs and Immigration Services,
    a division of the Department of Homeland Security (DHS).
    Lapka alleges that she was raped by a fellow DHS em-
    ployee while she was attending mandatory training
    sessions at a Federal Law Enforcement Training Center
    (FLETC). She believes that the DHS failed to adequately
    2                                                 No. 06-4099
    investigate the assault and failed to take reasonable steps
    to protect her from further harm. Instead of helping her,
    Lapka claims that the DHS improperly denied her access to
    investigative reports and began retaliating against her for
    filing a complaint with the Equal Employment Opportunity
    Commission (EEOC). Lapka participated in a unsuccessful
    mediation process and received her right to sue letter on
    November 4, 2004. She then sued the DHS and Michael
    Chertoff (in his official capacity as Secretary), alleging a
    hostile work environment in violation of Title VII of the
    Civil Rights Act of 1964, 42 U.S.C. § 2000e-2(a), unlawful
    retaliation in violation of Title VII, 42 U.S.C. § 2000e-3(a)
    and a violation of the Privacy Act, 5 U.S.C. § 552a. The
    district court granted summary judgment for the defen-
    dants on all claims. We affirm.
    I. BACKGROUND
    We recount the story in the light most favorable to
    Ms. Lapka. Lapka began working for the Immigration and
    Naturalization Service (INS)1 as a district adjudication
    officer in 2001. On June 4, 2002, Lapka was sent by the INS
    to attend a month-long training course at the Federal Law
    Enforcement Training Center (FLETC) in Glynco, Georgia.
    1
    The DHS was formed on March 1, 2003. The former INS was
    split into three agencies within the DHS: The Bureau of Im-
    migration and Customs Enforcement (ICE), Bureau of Customs
    and Border Protection (CBP) and Bureau of Citizenship and
    Immigration Services (CIS). While they were at the FLETC
    facility, both Lapka and her alleged assailant, Paul Garcia,
    worked for the INS (although in different locations). After the
    DHS was formed, Lapka worked for CIS while Garcia worked
    for CBP (although both technically work for the DHS).
    No. 06-4099                                                3
    The training sessions were specifically designed for
    adjudication officers and Lapka was required to attend. She
    was assigned to stay at a Days Inn motel in Brunswick,
    Georgia, close to the FLETC facility. The facility
    is a restricted-access site that includes dormitories, class-
    rooms, a dining facility and a bar. On June 15, 2002, Lapka
    and her colleague, Heather Legacy, encountered a man
    named Paul Garcia on the FLETC campus. Garcia was an
    INS inspector who worked at O’Hare Aiport in Chicago; he
    offered the women a ride back to their hotel should they
    decide to go to the FLETC bar that evening but they
    declined the offer. Lapka and Legacy went to dinner and
    later decided to meet the other trainees at the FLETC bar.
    They began socializing and drinking and soon became
    visibly intoxicated. They began dancing with a number of
    people, including Garcia. Garcia made sexual advances
    toward Lapka but she refused them. By the end of the
    night, Lapka was having difficulty standing up or holding
    on to her drink.
    Taxis were scarce. Lapka and Lagacy were forced to
    accept a ride from Garcia, who drove them back to their
    hotel. Lapka was barely responsive at the time, although
    she remembers that Garcia tried to fondle her. Garcia
    helped her up to her room and then followed her inside.
    Lapka passed out once they entered the room, but was
    awakened to find Paul Garcia sexually assaulting her. She
    passed in and out of consciousness. When she woke up,
    she was taken to the hospital. Lapka reported a possible
    date rape and was treated for alcohol poisoning. For
    reasons that are unclear, the employees at the hospital did
    not preserve any evidence for law enforcement. Two weeks
    later, Lapka reported the incident to FLETC personnel.
    They summoned a FLETC investigator and called the
    4                                               No. 06-4099
    Brunswick, Georgia police department. Lapka gave a
    formal statement to a FLETC investigator and to a Bruns-
    wick police detective; the Brunswick police also inter-
    viewed Paul Garcia. The FLETC officials told Lapka that a
    report would be forwarded to the INS Office of the Inspec-
    tor General (OIG) and that she would be hearing from
    someone.
    Lapka returned to Chicago. Months passed and no one
    contacted her about the status of the investigation. Lapka
    had become withdrawn; she had trouble sleeping and
    began losing weight. She had frequent bouts of crying
    and flashbacks of the assault. In March 2003, Lapka
    decided to follow up on the investigation. So, on March 3,
    Lapka obtained a copy of the Brunswick police report
    and discovered that the police had declined to prosecute
    due to a lack of evidence. Shortly thereafter, Lapka told her
    supervisors, Marilyn Roraff and Stacy Summers, what had
    happened. On March 24, she inquired about the status of
    the INS investigation; she was surprised to hear that the
    investigation had been closed (with no action taken against
    Paul Garcia) and that privacy considerations precluded the
    release of the findings.
    On May 15, Lapka was startled to see Jaime Garcia, Paul
    Garcia’s brother, in the reception area of her office at 230
    South Dearborn. Jaime formerly worked at 230 South
    Dearborn and was apparently visiting his former co-
    workers there. 230 South Dearborn was, at that time,
    an office of the Bureau of Customs and Immigration
    Services; Jaime, like his brother Paul, now worked for
    the DHS Bureau of Customs and Border Protection at
    O’Hare Airport. Lapka was disturbed by Jaime’s presence
    because she could not tell the brothers apart and actually
    believed that she was in the presence of her previous
    assailant. The experience exacerbated Lapka’s feelings
    No. 06-4099                                                5
    of fear and anxiety. She contacted Summers to complain
    about Jamie’s visits to the office; Summers told Lapka
    that she could not punish Jamie for the actions of his
    brother but assured her that she would take action if
    the visits became habitual or if Jaime mentioned the assault
    to anyone in the office. Jamie visited the office again on
    May 22 and June 12. During the second week of June 2003,
    Lapka contacted an EEO Intake Counselor about pursuing
    an EEOC claim. She filed a complaint with the EEOC on
    July 24, 2003.
    On August 22, Paul Garcia visited the 230 South Dear-
    born Building. Although Lapka was not working that day,
    she was informed about Paul’s visit by a co-worker. Paul
    stayed for about forty minutes, walking down the hall-
    ways, peering into offices, and talking to officers he
    knew (Paul and Jaime’s mother had worked for a long
    time in the building). There is no evidence that Paul
    attempted to contact Lapka, but Lapka became terrified.
    She began taking days off work because she was so worried
    about the Garcia brothers’ visits. She again complained to
    her supervisors. They said that they would attempt to
    contact Paul’s supervisor and that they would institute a
    new visitation policy. When they did not act fast enough,
    Lapka sought an order of protection in state court, which
    was granted on September 5. On September 12, the District
    Director instituted an office-wide policy requiring supervi-
    sor approval before any visitor not on official duty could be
    allowed entry to the Chicago office. While it is not clear
    that the policy was consistently enforced, Summers did
    remind the staff to obey the policy. Lapka urged her
    supervisors to call the Federal Protective Services (FPS) and
    bar Garcia from entering her workplace pursuant to the
    court order. Lapka’s supervisors explained that they did
    6                                                No. 06-4099
    not contact Garcia about the order because it was an agreed
    order of which Garcia was on notice. Paul Garcia never
    again entered the building and never tried to contact her.
    Lapka believes that DHS officials then began retaliating
    against her for her EEO activity. Lapka contends that
    her supervisors assigned her all the mandamus cases in the
    office as a collateral duty and assigned her more duties
    than she had previously been assigned. The mandamus
    assignments were apparently more difficult and time-
    consuming, yet the DHS did not allow her any extra time
    to finish them. She fell behind and her performance
    rating dropped from “outstanding” to “excellent.” Lapka
    believes that the DHS used her backlog as an excuse to
    transfer her to a different job, which was not covered
    by her protective order, thus rendering her more vul-
    nerable to Paul Garcia’s visits. Her application for the
    Department of Labor’s Employee Injury Compensation
    program was delayed and her voluntary leave program
    request was broadcast nationwide but not at the local level.
    In March 2005, Lapka was diagnosed with posttraumatic
    stress disorder. She is currently on indefinite medical leave.
    II. DISCUSSION
    Our standards of review are familiar. We review the
    district court’s grant of a motion for summary judgment
    de novo. Jackson v. County of Racine, 
    474 F.3d 493
    , 498 (7th
    Cir. 2007). Summary judgment is appropriate only “if there
    is no genuine issue of material fact and the moving party is
    entitled to judgment as a matter of law.” Shermer v. Illinois
    Dep’t of Transp., 
    171 F.3d 475
    , 477 (7th Cir. 1999). We view
    the facts in the light most favorable to Lapka and draw all
    reasonable inferences in her favor. Anderson v. Liberty
    No. 06-4099                                                  7
    Lobby, 
    477 U.S. 242
    , 248, 
    106 S. Ct. 2505
    , 
    91 L.Ed.2d 202
    (1986). We turn now to her claims.
    1. Failure to Exhaust Administrative Remedies
    The DHS begins by renewing an argument it lost in the
    district court—namely, that Lapka’s hostile environ-
    ment claim is time-barred because she failed to contact
    an Equal Employment Opportunity (EEO) counselor within
    forty-five days of the alleged assault. It is true that federal
    employees who want to file discrimination claims with the
    Equal Employment Opportunity Commission (EEOC) must
    contact an EEO counselor “within 45 days of the date of the
    matter alleged to be discriminatory or, in the case of
    personnel action, within 45 days of the effective date of the
    action.” 
    29 C.F.R. § 1614.105
    (a)(1). This “counseling
    requirement” serves an important function; it gives agen-
    cies an opportunity to resolve an employee’s complaint
    informally by conducting their own internal investigations.
    See Brown v. Marsh, 
    777 F.2d 8
    , 13-14 (D.C. Cir. 1985). Thus,
    although we have construed this requirement as a statute
    of limitations rather than a jurisdictional prerequisite, we
    bar claims if the forty-five day requirement is not satisfied
    and there is no occasion for equitable tolling. See, e.g.,
    Rennie v. Garrett, 
    896 F.2d 1057
    , 1061-62 (7th Cir. 1990). The
    DHS argues that the forty-five day period began to run on
    June 16, 2002, the date of the alleged assault. It is undis-
    puted that Lapka did not contact an EEO counselor until
    she called the Dallas intake center in the second week of
    June 2003.
    We believe that Lapka’s claim is timely. To determine the
    timeliness of her contact with the counselor, we
    must determine when the counseling requirement was
    triggered. To do this, we must carefully identify the exact
    8                                                 No. 06-4099
    nature of Lapka’s claim. See Ledbetter v. Goodyear Tire
    & Rubber Co., ___ U.S. ___, 
    127 S. Ct. 2162
    , 2167, 
    167 L. Ed.2d 982
     (2007). As the district court noted, Lapka is
    not making a “series of discrete claims, one arising from
    the assault, a separate claim arising from the failure to
    investigate, and perhaps another claim arising from the
    Garcia brothers’ later visits to her workplace.” Lapka v.
    Chertoff, No. 5 C 668, 
    2006 WL 3095668
    , at *4 (N.D. Ill. Oct.
    30, 2006). Instead, she is making a single hostile environ-
    ment claim “composed of” a series of events. Of course, in
    articulating her claim, Lapka must refer to concrete events.
    It would be unintelligible otherwise. But her legal claim is
    for the cumulative effect of those events, and that effect
    forms a “single unlawful employment practice.” See Nat’l
    R.R. Passenger Corp. v. Morgan, 
    536 U.S. 101
    , 117, 
    122 S. Ct. 2061
    , 
    153 L. Ed.2d 106
     (2002).
    The question, then, is when this hostile environment
    claim accrued. See Morgan, 
    536 U.S. 101
    , 
    122 S. Ct. 2061
    , 
    153 L. Ed.2d 106
    ; Pruitt v. City of Chicago, 
    472 F.3d 925
    , 927 (7th
    Cir. 2006). Morgan addressed the timeliness of hostile
    environment claims under 42 U.S.C. § 2000e-5, which
    requires potential litigants to first file claims with the
    EEOC within a specified period. The Court, noting the
    “exceptional” nature of hostile environment claims, held
    that such claims “will not be time-barred so long as all acts
    which constitute the claim are part of the same unlawful
    employment practice and at least one act falls within the
    time period.” Id. at 122, 
    122 S. Ct. 2061
    , 
    153 L. Ed.2d 106
    .
    Other circuit courts have used Morgan to calculate timeli-
    ness under § 1614.105(a)(1). See Jensen v. Henderson, 
    315 F.3d 854
    , 859-61 (8th Cir. 2002); Lyons v. England, 
    307 F.3d 1092
    ,
    1106 n.6 (9th Cir. 2002); McFarland v. Henderson, 
    307 F.3d 402
    , 408 (6th Cir. 2002). Under § 1614.105(a)(1), we must
    No. 06-4099                                                  9
    determine when the “discriminatory matter” occurred, and
    we too believe that Morgan provides the appropriate
    standard. Lapka was raped on June 15, 2002. She learned
    that the DHS had closed its investigation into the assault
    without taking any action against Paul Garcia on March 24,
    2003. Jaime Garcia visited the 230 South Dearborn Building
    on May 15, 2003, May, 22, 2003, and June 12, 2003. Paul
    Garcia visited on August 22, 2003. These are the component
    acts of Lapka’s claim. Morgan dictates that if at least one of
    these acts took place within the statutory period, the claim
    is not time-barred. Because Lapka contacted an EEO
    counselor in Dallas during the second week of June 2003,
    within forty-five days of Jaime Garcia’s visits, her claim
    is timely.
    Relying on our decision in Pruitt, the DHS argues that the
    fact that “discrete acts may have been mixed with a hostile
    environment does not extend the time.” Pruitt, 
    472 F.3d at 927
    . This reflects a basic misunderstanding of the meaning
    of a “discrete act.” A discrete act is not simply any concrete
    act. When Morgan and Pruitt speak of a discrete act, they
    mean a discrete claim of discrimination that is actionable
    by itself—what the Supreme Court has recently called a
    “freestanding violation.” Ledbetter, 
    127 S. Ct. at 2174
    , 
    167 L. Ed.2d 982
    . Examples would include “termination, failure
    to promote, denial of transfer, or refusal to hire.” Morgan,
    
    536 U.S. at 114
    , 
    122 S. Ct. 2061
    , 
    153 L. Ed.2d 106
    . The
    essence of a discrete act of discrimination is that it forms “a
    separate actionable ‘unlawful employment practice.’ ” 
    Id.,
    122 S. Ct. 2061
    , 
    153 L. Ed.2d 106
    . What makes a hostile
    environment claim exceptional is that the acts that consti-
    tute it do not give rise to a cause of action by themselves.
    The alleged rape in this case was not actionable by itself; it
    was only after the DHS failed to investigate the assault and
    10                                                No. 06-4099
    failed to take steps to protect Lapka that the alleged hostile
    environment was formed.
    2. Lapka’s Hostile Work Environment Claim
    Hostile or abusive work environments are forms of sex
    discrimination actionable under Title VII of the Civil Rights
    Act of 1964. Meritor Sav. Bank, FSB v. Vinson, 
    477 U.S. 57
    ,
    
    106 S.Ct. 2399
    , 
    91 L.Ed.2d 49
     (1986). To establish a prima
    facie case, Lapka must establish that “she was (1) subjected
    to unwelcome sexual conduct, advances, or requests; (2)
    because of her sex; (3) that were severe or pervasive
    enough to create a hostile work environment; and (4) that
    there is a basis for employer liability.” Erickson v. Wisconsin
    Dep’t of Corr., 
    469 F.3d 600
    , 604 (7th Cir. 2006). These
    elements are evaluated in light of the “particular facts and
    circumstances” of the case. Longstreet v. Illinois Dep’t of
    Corr., 
    276 F.3d 379
    , 382 (7th Cir. 2002) (citations omitted).
    Lapka has established the first three elements but she has
    failed to show a basis for employer liability.
    The first two elements are easily satisfied. We may
    assume that Lapka’s allegation that she was raped by a co-
    worker is true. It goes without saying that forcible rape
    is “unwelcome physical conduct of a sexual nature.” Little
    v. Windermere Relocation, Inc., 
    301 F.3d 958
    , 966 (9th
    Cir. 2002). Rape is also, by definition, a form of harassment
    based on sex. See Brock v. United States, 
    64 F.3d 1421
    , 1423
    (9th Cir. 1995). The DHS also suggests that the assault does
    not evidence workplace harassment because Lapka and
    Garcia were socializing after hours and the assault oc-
    curred in a private hotel room. But harrasment does not
    have to take place within the physical confines of the
    workplace to be actionable; it need only have consequences
    No. 06-4099                                                11
    in the workplace. See Doe v. Oberweis Dairy, 
    456 F.3d 704
    ,
    715-16 (7th Cir. 2006). The FLETC bar was a part of the
    FLETC facility, and Lapka first encountered Garcia on the
    FLETC campus, so the event could be said to have grown
    out of the workplace environment. 
    Id.
     We further note that
    Lapka and Garcia were required by their employer to
    attend these training sessions; they were on “official duty”
    while they were there. The FLETC facility is different from
    a typical workplace where “employees go home at the close
    of their normal workday.” Ferris v. Delta Air Lines, Inc., 
    277 F.3d 128
    , 135 (2d Cir. 2001). Trainees at this facility attend
    employment-related training sessions, eat in the FLETC
    cafeteria, drink at the FLETC bar and return to dormitories
    and hotel rooms provided by the DHS. Employees in these
    situations can be expected to “band together for society and
    socialize as a matter of course.” 
    Id.
     Lapka has established
    that she was subject to sexual harassment because of her
    sex, at least for the purposes of summary judgment.
    Lapka must also show that the harassment she experi-
    enced was “severe or pervasive” enough to create an
    abusive environment and to alter the conditions of her
    employment. Meritor Sav. Bank, 
    477 U.S. at 67
    , 
    106 S.Ct. 2399
    , 
    91 L.Ed.2d 49
    . This element has both an objective and
    subjective component. See Hilt-Dyson v. City of Chicago, 
    282 F.3d 456
    , 463 (7th Cir. 2002). We have no reason to doubt
    that, subjectively, Lapka perceived her work environment
    to be hostile; she began to lose weight and miss work, and
    she was ultimately diagnosed with posttraumatic stress
    disorder. But the DHS argues that no reasonable person
    could have found the visits by the Garcia brothers to be
    objectively hostile. The visits, however, cannot be viewed
    in isolation. See Clark County Sch. Dist. v. Breeden, 
    532 U.S. 268
    , 270, 
    121 S.Ct. 1508
    , 
    149 L.Ed.2d 509
     (2001) (per curiam)
    12                                                No. 06-4099
    (“Workplace conduct is not measured in isolation”); Meritor
    Sav. Bank, 
    477 U.S. at 67
    , 
    106 S.Ct. 2399
    , 
    91 L.Ed.2d 49
    (workplace conduct is judged from the totality of the
    circumstances). They must be viewed in the context of the
    sexual assault.
    The sexual assault alone may have been sufficient to
    create an objectively hostile environment. It is true that
    it turned out to be an isolated incident and, thus, was not
    pervasive. But we have repeatedly stressed that the phrase
    “severe or pervasive” is disjunctive. See Cerros v. Steel
    Technologies, Inc., 
    398 F.3d 944
    , 950 (7th Cir. 2005);
    Hrobowski v. Worthington Steel Co., 
    358 F.3d 473
    , 477 (7th
    Cir. 2004). It is well settled that “even one act of harassment
    will suffice if it is egregious.” Hostetler v. Quality Dining,
    Inc., 
    218 F.3d 798
    , 808 (7th Cir. 2000). We have held that
    assaults within the workplace create an objectively hostile
    work environment for an employee even when they are
    isolated. See Erickson, 
    469 F.3d at 604
    ; Hostetler, 
    218 F.3d at 807
    ; Smith v. Sheahan, 
    189 F.3d 529
    , 533-34 (7th Cir. 1999);
    DiCenso v. Cisneros, 
    96 F.3d 1004
    , 1009 (7th Cir. 1996); Guess
    v. Bethlehem Steel Corp., 
    913 F.2d 463
    , 464 (7th Cir. 1990); see
    also Windermere, 
    301 F.3d at 966
    ; Ferris, 
    277 F.3d at 135
    . The
    severity of the assault alleged in this case would be suffi-
    cient to establish the third element of Lapka’s prima facie
    case. The result is no different if one focuses on the visits
    paid by the Garcia brothers, which occurred shortly after
    the sexual assault and in its context. The continued pres-
    ence of a rapist in the victim’s workplace can render the
    workplace objectively hostile because the rapist’s presence
    exacerbates and reinforces the severe fear and anxiety
    suffered by the victim. See Adusumilli v. City of Chicago, 
    164 F.3d 353
    , 362 (7th Cir. 1998); Saxton v. American Tel. & Tel.
    Co., 
    10 F.3d 526
    , 536 n.18 (7th Cir. 1993).
    No. 06-4099                                                  13
    We move now to the basis for employer liability. Lapka
    does not claim that the DHS should have known that Paul
    Garcia posed a danger to women, nor does she claim that
    the DHS was negligent in hiring him. So Lapka must
    proceed on a theory of co-worker liability, which is basi-
    cally a theory of supervisory negligence.2 See Guess, 
    913 F.2d at 465
    . The DHS can be held liable for Garcia’s harass-
    ment if it “unreasonably fail[ed] to take appropriate
    corrective action . . . reasonably likely to prevent the
    misconduct from recurring.” 
    Id.
     The emphasis is on the
    prevention of future harassment. See McKenzie v. Illinois
    Dept. of Transp., 
    92 F.3d 473
    , 480 (7th Cir. 1996).
    Lapka first faults the DHS for failing to investigate the
    alleged assault. She focuses largely on what the District
    Director should have done to follow up on her complaint.
    She notes that the District Director made no attempt to
    contact Paul Garcia, Heather Legacy or the Brunswick
    District Attorney’s office. She is also upset that no action
    was taken against Garcia. Of course, the “hallmark of a
    reasonable corrective action” is a prompt investigation.
    Cerros, 
    398 F.3d at 953-54
    . This is not a case in which no
    investigation was conducted at all. See Daniels v. Essex
    Group, Inc., 
    937 F.2d 1264
    , 1275 (7th Cir. 1991). The investi-
    gation in this case was in fact initiated promptly; when
    2
    We should mention at this point that the DHS claims that Paul
    Garcia was not a “co-worker” of Lapka but rather “someone
    who happened to be employed by the same agency.” Whatever
    the incidental merits of this distinction, it is irrelevant. Em-
    ployer liability can be imposed when the harassment is com-
    mitted by co-workers, see Ferris, 
    277 F.3d at 135
    , or by third
    parties, see Lockard v. Pizza Hut Inc., 
    162 F.3d 1062
    , 1072 (10th
    Cir. 2002).
    14                                             No. 06-4099
    Lapka informed FLETC personnel about the assault, they
    immediately called in a FLETC investigator and the
    Brunswick police department. The police took a formal
    statement from Lapka and also interviewed Paul Garcia.
    The FLETC officials obtained the police report
    and forwarded it, along with the FLETC report, to the
    INS Office of the Inspector General, which reviewed the
    claim before forwarding it back to the DHS. The DHS then
    decided not to pursue the issue further. The police report
    already contained detailed statements from Lapka and
    Garcia; the DHS knew that the police had decided not
    to prosecute due to a lack of evidence. Unfortunately, no
    rape kit was taken at the hospital and Lapka could not
    remember many of the details of the night of the alleged
    rape because she was passing in and out of consciousness.
    It was reasonable for the DHS to believe that it, too, had
    insufficient evidence to proceed against Garcia. Lapka
    would have preferred a different result but the em-
    phasis of Title VII in this context is not on redress but on
    the prevention of future harm. Faragher v. City of Boca
    Raton, 
    524 U.S. 775
    , 786, 
    118 S.Ct. 2275
    , 
    141 L.Ed.2d 662
    (1998). So “the question is not whether the punishment was
    proportionate to [the] offense but whether [the employer]
    responded with appropriate remedial action reasonably
    likely under the circumstances to prevent the conduct from
    recurring.” See Tutman v. WBBM-TV, Inc./CBS, Inc., 
    209 F.3d 1034
    , 1049 (7th Cir. 2000). We believe that the DHS did.
    Lapka also claims that the DHS failed to protect her from
    visits by the Garcia brothers. It is not clear that the DHS
    could have prevented the visits by Paul’s brother Jaime; he
    never tried to contact Lapka and he had nothing to do with
    the original assault. Lapka’s supervisor told her that she
    would monitor Jaime’s behavior. That was sufficient. The
    No. 06-4099                                                 15
    visit by Paul were more troubling. But the DHS responded
    to Lapka’s complaints by adopting a new policy demand-
    ing that visitors to Lapka’s building be on “official busi-
    ness.” This policy was announced only two weeks after
    Paul Garcia’s visit to Lapka’s place of work. It appears that
    the DHS Director did contact Garcia’s supervisor and tell
    him not to send Garcia to 230 South Dearborn on official
    business. Because neither of the Garcia brothers worked for
    the Bureau of Immigration and Customs Enforcement it
    was unlikely that they would have official business there.
    We have noted that taking effective steps to physically
    separate employees and limit contact between them can
    make it “distinctly improbable” that there will be further
    harassment. See Tutman, 209 F.3d at 1048-49; Savino v. C.P.
    Hall Co., 
    199 F.3d 925
    , 933 (7th Cir. 1999); Saxton, 
    10 F.3d at 536
    . Physical separation had been achieved here. Even if
    Paul Garcia could have reentered the building, there
    was little likelihood that he would. And, in fact, Paul
    Garcia never visited again. The “efficacy of an employer’s
    remedial action” is “material” to our inquiry into the
    reasonableness of the response. Cerros, 
    398 F.3d at 954
    .
    Lapka’s last contention is that the DHS should have
    contacted FPS and told it to deny the Garcia brothers entry
    into the building, and that the DHS should have informed
    Garcia of the protective order. Again, there is no evidence
    that Paul Garcia was actually trying to contact Lapka.
    Perhaps the Director should have banned Garcia outright
    from Lapka’s building; this may have been the more
    effective course. But Garcia knew about the order because
    it was an agreed-upon order. It is not availing to say that
    the employer “should have taken even more aggressive
    measures.” Berry, 260 F.3d at 813. The measures taken by
    employers will often “not meet the plaintiff’s expecta-
    16                                                No. 06-4099
    tions.” Id. Title VII requires only that the employer take
    steps reasonably likely to stop the harassment. Saxton, 
    10 F.3d at 536
    . The DHS took reasonable steps in this case; that
    is enough to justify denial of Lapka’s claim.
    3. Lapka’s Retaliation Claim
    Lapka’s original complaint did not include a claim for
    retaliation, although she would later file a retaliation claim
    with the EEOC. Nevertheless, the district court read her
    response to summary judgment as asserting such a claim.
    Lapka, 
    2006 WL 3095668
    , at *5. Section 2000e-3(a) of Title VII
    “forbids an employer from ‘discriminating against’ an
    employee or job applicant because that individual ‘opposed
    any practice’ made unlawful by Title VII or ‘made charge,
    testified, assisted, or participated in’ a Title VII proceed-
    ing.” Burlington N. & Santa Fe Ry. Co. v. White, ___ U.S. ___,
    
    126 S. Ct. 2405
    , 2410, 
    165 L. Ed.2d 345
     (2006). In order to
    succeed on a retaliation claim, “a plaintiff must show that
    a reasonable employee would have found the challenged
    action materially adverse.” 
    Id.,
     
    165 L. Ed.2d 345
    . An action
    is materially adverse if “it well might have dissuaded a
    reasonable worker from making or supporting a charge of
    discrimination.” 
    Id. at 2414
    , 
    165 L. Ed.2d 345
    . Examples of
    such an action would include “termination of employment,
    a demotion evidenced by a decrease in wage or salary, a
    less distinguished title, a material loss of benefits, signifi-
    cantly diminished material responsibilities, or other indices
    that might be unique to a particular situation.” Crady v.
    Liberty Nat’l Bank & Trust Co. of Indiana, 
    993 F.2d 132
    , 136
    (7th Cir. 1993). As this Court has cautioned, “not every-
    thing that makes an employee unhappy is an actionable
    adverse action.” Smart v. Ball State Univ., 
    89 F.3d 437
    , 441
    No. 06-4099                                                  17
    (7th Cir. 1996). We believe that here Lapka failed to estab-
    lish one.
    Lapka first complains that as a form of retaliation she
    was assigned all the mandamus cases, which were more
    difficult and time-consuming than other cases. Lapka,
    however, already handled mandamus cases; the fact that
    she received more of them did not significantly alter her job
    responsibilities. See Washington v. Illinois Dep’t of Revenue,
    
    420 F.3d 658
    , 661 (7th Cir. 2005). Lapka was not required
    to work extra hours, did not suffer any loss of pay and was
    not disciplined for failing to complete her work. See Johnson
    v. Cambridge Indus., 
    325 F.3d 892
    , 901 (7th Cir. 2003). Lapka
    argues that the increased load of mandamus cases led her
    to fall behind in her work and caused her performance
    rating to fall from “outstanding” to “excellent.” But lower
    performance ratings are not actionable unless they are
    accompanied by tangible job consequences. See Whitaker v.
    Northern Illinois Univ, 
    424 F.3d 640
     (7th Cir. 2005);
    Longstreet, 
    276 F.3d at 384
    ; Oest v. Illinois Dep’t of Corr., 
    240 F.3d 605
    , 613 (7th Cir. 2001). And the fact that the lower
    rating prevented her from a merit bonus is not enough to
    make it a materially adverse action. Rabinovitz v. Pena, 
    89 F.3d 482
    , 488-89 (7th Cir. 1996). Similarly, the relocation to
    an office across the street cannot be deemed material.
    Savino, 197 F.3d at 937. In some situations, such seemingly
    trivial measures might be considered retaliation. Washing-
    ton, 
    420 F.3d 658
    . Lapka claims that the DHS was exploiting
    one of her known and obvious vulnerabilities because the
    new location was not covered by her protective order
    against Paul Garcia’s visitations. But, again, all contact
    between Lapka and Paul Garcia had long ago ceased.
    18                                                No. 06-4099
    4. Lapka’s Privacy Act Claim
    Beginning on July 11, 2003, Lapka filed a number of
    formal requests with FLETC, the INS, and the Department
    of Justice OIG for access to records and reports regarding
    the investigation into the June 2002 assault. The requests
    were made pursuant to the Privacy Act, 5 U.S.C. § 552a.
    The requests took a rather circuitous route, but the DHS
    ultimately denied them. Lapka now brings a claim under
    the Privacy Act for its failure to produce the records.
    Although she does not specify the subsection under which
    she is proceeding, we assume that she is suing for access
    under § 552a(g)(1)(B).3 Under § 552a(d)(1), an employer
    must allow an employee an opportunity to access and
    review records that pertain to her. The Act provides a civil
    remedy for a failure to comply with § 552a(d)(1). A success-
    ful plaintiff is entitled to injunctive relief and, if the
    plaintiff has “substantially prevailed” in the litigation, the
    court may also award attorney’s fees and costs. 5 U.S.C.
    § 552a(g)(3)(B). Section 552a(g)(3)(B) does not provide for
    damages in an access case under the Privacy Act.
    After this litigation began, an assistant United States
    Attorney sent a letter to Lapka’s counsel stating that he had
    “convinced [his] client to permit disclosure of the reports”
    3
    At times, Lapka seems to complain that the DHS failed to
    maintain accurate records; such a failure would be actionable
    under § 552a(g)(1)(C). Actions under § 552a(g)(1)(C), however,
    require a plaintiff to show that an “adverse determination” was
    made because of those inaccuracies, something Lapka does not
    allege. Her argument could also be construed as a failure to
    make necessary amendments to the records, which invokes
    § 552a(g)(1)(A). Lapka has not shown, however, that she has
    requested such an amendment.
    No. 06-4099                                                 19
    if the disclosure was made pursuant to a protective order.
    Gov. Ex.25. Shortly thereafter, the DHS turned over
    redacted copies of the records in question to Lapka. Lapka
    does not challenge any of the redactions; she appears to
    have got what she wanted. Because Lapka has received
    what she requested, her claim for injunctive relief is moot.
    Cf. DeBold v. Stimson, 
    735 F.2d 1037
    , 1040 (7th Cir. 1984).
    The fees and costs issue is not enough to keep the merits of
    her Privacy Act claim alive. See Budinich v. Becton Dickinson
    & Co., 
    486 U.S. 196
    , 200, 
    108 S. Ct. 1717
    , 
    100 L. Ed.2d 178
    (1988); Anderson v. U.S. Dep’t of Health & Human Servs., 
    3 F.3d 1383
    , 1385 (10th Cir. 1993). The fact that she may have
    received the records “late” does not change the result. See
    Lovell v. Alderete, 
    630 F.2d 428
    , 430-31 (5th Cir. 1980). Thus,
    we will not pass on the merits of her Privacy Act claim.
    Lapka’s ostensible claim for attorney’s fees is not moot.
    Nevertheless, we do not believe that she is entitled to them
    under Buckhannon Board & Care Home, Inc. v. West Virginia
    Dep’t of Health & Human Resources, 
    532 U.S. 598
    , 605, 
    121 S. Ct. 1835
    , 
    149 L.Ed.2d 855
     (2001). Before we consider her to
    be a “prevailing party,” Lapka must have shown that she
    has won some form of “judicially sanctioned relief.” T.D. v.
    LaGrange Sch. Dist. No. 102, 
    349 F.3d 469
    , 478 (7th Cir. 2003).
    Neither of the orders entered by the district court, however,
    suggests that this is the case. The first order did not compel
    the disclosure of the records; it merely authorized it. The
    second order, which specified that the use of the records
    was subject to terms and conditions, was designed for the
    benefit of DHS and cannot be treated as a victory for
    Lapka.
    20                                                No. 06-4099
    III. CONCLUSION
    We regret any harm that may have come to Ms. Lapka on
    June 15, 2002. We certainly would not want to be taken for
    downplaying the serious nature of sexual assaults. But
    Lapka has not given us a sufficient reason to hold the DHS
    liable for her injuries. Lapka and her alleged assailant were
    effectively separated when they returned to Chicago. The
    DHS did not act negligently nor, we believe, did it take
    actions designed to dissuade her from pursuing her
    complaints. Its response may not have been perfect in
    all respects, but it was adequate. The decision of the district
    court is AFFIRMED.
    USCA-02-C-0072—2-29-08