Elizabeth Black v. Long Term Disability Insurance ( 2009 )


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  •                             In the
    United States Court of Appeals
    For the Seventh Circuit
    No. 07-3550
    E LIZABETH B LACK,
    Plaintiff-Appellant,
    v.
    L ONG T ERM D ISABILITY INSURANCE,
    sponsored by M ILWAUKEE W ORLD
    F ESTIVAL, INC. as plan administrator,
    Defendant-Appellee.
    Appeal from the United States District Court
    for the Eastern District of Wisconsin.
    No. 04 C 1230—Lynn Adelman, Judge.
    A RGUED M AY 28, 2009—D ECIDED S EPTEMBER 18, 2009
    Before E VANS, W ILLIAMS, and T INDER, Circuit Judges.
    W ILLIAMS, Circuit Judge. For many years Elizabeth
    Black served as executive director of Milwaukee World
    Festival, Inc. (“MWF”), the organization that operates
    Summerfest, an annual 11-day music festival in Milwau-
    kee, Wisconsin. As a benefit of her employment with
    MWF, Black received long-term disability insurance
    2                                              No. 07-3550
    coverage under an insurance plan (“the Plan”) that is
    underwritten and administered by Standard Insurance
    Company. In August 2003, Black informed MWF’s presi-
    dent that she was disabled and could no longer work due
    to multiple aortic aneurysms and high blood pressure.
    She applied for long-term disability benefits, but
    Standard denied her claim and her later appeal. Black
    filed this suit in the district court under the Employee
    Retirement Income Security Act of 1974 (“ERISA”), see 
    29 U.S.C. § 1132
    (a)(1)(B), and both parties moved for sum-
    mary judgment. Applying the arbitrary and capricious
    standard of review, the district court affirmed Standard’s
    denial of benefits.
    Black appeals, arguing, first, that we should review
    Standard’s denial of benefits de novo and, second, that
    even under a deferential review, Standard abused its
    discretion by ignoring evidence and unreasonably defer-
    ring to its own consulting physicians rather than Black’s
    treating physicians. The Plan’s language, however, unam-
    biguously grants Standard discretion in its benefits deter-
    minations. Our review, therefore, is under the deferential
    arbitrary and capricious standard. Because Standard
    permissibly credited five consulting physicians who
    each concluded that Black’s condition is not disabling,
    we conclude that Standard’s decision is rationally sup-
    ported by the record, and we affirm the judgment of
    the district court.
    I. BACKGROUND
    At the age of 55, Black was diagnosed with multiple
    aortic aneurysms, which are weakened and bulging
    No. 07-3550                                                                             3
    areas in the aorta, the body’s main supplier of blood.
    See MayoClinic.com, “Aortic Aneurysm,” http://www.
    m a y o c l i n i c . c o m / h e a l t h / a o r t ic - a n e u r y s m / D S 0 0 0 1 7 .
    Black underwent surgery at the Cleveland Clinic in
    March 2001 to repair aneurysms of the ascending aorta
    and aortic arch. Her doctor recommended that she
    attempt to medically manage a third aneurysm, located
    in the descending aorta. Black returned to work six weeks
    after surgery, and by the summer of 2001, she had, by
    her own account, “recovered well enough to run the
    festival to a record year.” Dr. Brian Griffin of the Cleve-
    land Clinic continued to monitor Black’s remaining
    aneurysm, while her local cardiologist, Dr. David Slosky,
    monitored her blood pressure and hypertension.
    After Summerfest 2001, Black sought a renewal of her
    employment contract for an additional five-year term
    to begin after her contract expired on December 31, 2003.
    MWF, however, deferred consideration of Black’s
    contract until 2002. And by the end of 2002—in the
    midst of contract negotiations—Black’s relationships
    with her co-workers had become strained, and she
    accused them of harassment and verbal abuse. In Decem-
    ber 2002, Black sent a letter to counsel for MWF, detailing
    her complaints and reiterating her desire for a new con-
    tract. In that letter Black stated that she had a possibly life-
    threatening illness that allowed her “to be fully
    functional at this time, but which is reactive to stress, not
    the day-to-day operational kind, but the unnecessary
    stress that comes from degrading, disparaging and har-
    assing conduct.”
    4                                               No. 07-3550
    Black also solicited letters from her treating
    physicians for use in her contract negotiations. In a
    letter addressed to Black’s attorney in November 2002,
    Dr. Griffin wrote that Black “has significant hypertensive
    problems . . . it is vital that her blood pressure be well
    controlled. Stress, particularly in the form of verbal
    abuse, is very deleterious for her blood pressure control.”
    In a similar letter sent in December 2002, Dr. Slosky
    wrote that Black “has significant hypertension . . . [h]er
    blood pressure is quite labile and reactive to stressful
    conditions. It is particularly sensitive to acute and direct
    confrontation. . . . The patient should not be subject to
    harassment of this kind.” Finally, Dr. Eric Maas, Black’s
    treating neurologist, also wrote a letter, stating that “any
    undue stress should be minimized given [Black’s] medical
    history particularly with regard to hypertension and her
    vascular disease.” He explained that Black “had been
    undergoing a great deal of stress stemming from her
    responsibilities as Director of Summerfest in Milwaukee
    and her contract negotiations,” and he requested “that
    these factors be taken into account in planning these
    negotiations with Elizabeth.”
    Six months later, in July 2003, the personnel committee
    of MWF’s board of directors voted not to renew Black’s
    contract. On August 6, 2003, Black initiated a disability
    claim with Standard. In a letter to MWF’s board of direc-
    tors, Black stated that her medical condition prevented
    her from performing her duties as executive director,
    that her doctors had advised her that she was disabled
    and could no longer work, and that her condition had
    been aggravated by her job activities and job-related stress.
    No. 07-3550                                                5
    In reviewing her claim, Standard obtained medical
    records from Black’s treating physicians, Drs. Griffin
    and Slosky, as well as her psychiatrist, Dr. Michael
    Deeken. Dr. Griffin monitored Black’s descending aorta bi-
    annually after her surgery in 2001. Black’s MRI scans
    showed that immediately after surgery, her descending
    aorta measured 4.7 cm in diameter. In May 2002, the size
    had increased to 5.0 cm but remained stable and un-
    changed as of September 2003. Dr. Griffin completed
    Standard’s “Attending Physician Statement” in which
    he reported that on September 9, 2003, he advised Black
    to stop working because of her poor blood pressure
    control and severe stress. In a separate letter to Standard,
    he wrote that “given the nature of her current position . . .
    she is unable to adequately maintain a normal blood
    pressure.” He further stated that Black should “avoid
    any stressful managerial type position . . . or work that
    requires her to be under media scrutiny or where she
    needs to meet time deadlines.”
    Dr. Slosky saw Black approximately once a year to
    monitor her blood pressure, and in August 2001 his
    records reflected that Black reported no fatigue and her
    cardiac status was stable except for “poorly controlled
    hypertension.” In July 2002, Black again reported no
    fatigue and was “asymptomatic,” with a blood pressure
    reading reflecting mild hypertension. In July 2003, one
    month before her disability claim, Black’s blood
    pressure was normal; she reported no fatigue; and
    Dr. Slosky concluded, “[f]rom a cardiac standpoint,
    I feel that we finally achieved some stability, however,
    I have recommended that she make an attempt to
    further decrease the stress in her life, as that would help
    6                                                   No. 07-3550
    in decreasing the lability of her blood pressure.” Two
    months later, however, in a statement to Standard,
    Dr. Slosky wrote that Black should cease working due
    to poor blood pressure control and the “potential for
    aneurysm enlargement/dissection.” Dr. Deeken reported
    that he had been treating Black since 1990 for gen-
    eralized anxiety disorder, and as of February 2004,
    Black had a diagnosis of depressive disorder, which was
    in remission, and generalized anxiety disorder.
    Black also submitted evidence that the Social Security
    Administration (“SSA”) had approved her application
    for disability benefits. The SSA found Black disabled as
    of August 7, 2003, with a primary diagnosis of aortic
    aneurysm and a secondary diagnosis of anxiety disorders.
    Black was also found disabled by the Paul Revere Life
    Insurance Company, with which she had additional
    coverage.
    After reviewing this evidence, Standard denied Black’s
    claim, finding that she did not meet the Plan’s definition
    of disabled.1 Black filed an administrative appeal with
    Standard, submitting additional evidence and claiming
    1
    The Plan’s definition of disabled states:
    You are disabled from your Own Occupation if, as a
    result of physical Disease, Injury, Pregnancy or Mental
    Disorder:
    1. You are unable to perform with reasonable continuity
    the material duties of your Own Occupation; and
    2. You suffer a loss of at least 20% in your Indexed
    Predisability Earnings when working in your Own
    Occupation.
    No. 07-3550                                              7
    fatigue and psychological and cognitive impairment as
    additional grounds for disability. Included in her addi-
    tional evidence was a neuropsychological evaluation
    conducted in August 2004 by Dr. Thomas Hammeke,
    who found that Black performed at an average-to-
    superior level in tests of intellectual and executive func-
    tioning but displayed mild skill deficits and concen-
    tration problems. That same month Dr. Maas noted that
    Black had reported recent memory problems. Black also
    submitted letters from her family and friends stating
    that she had suffered extreme fatigue and cognitive
    impairment since her surgery in 2001. Finally, Black
    presented an assessment by a vocational expert who
    concluded that, based on her physical limitations and
    the duties of her position, she could no longer perform
    her job.
    Standard consulted four board certified physicians and
    one board certified psychiatrist who each reviewed
    Black’s medical records and other evidence submitted by
    both Black and MWF. All five consulting physicians
    concluded that Black’s medical condition did not
    prevent her from performing her job and that she is not
    disabled. Dr. Theodore Kleikamp, board certified in
    internal medicine, acknowledged that stress can impact
    blood pressure and negatively affect an aortic aneurysm.
    But, given Black’s relative stability since 2001, he con-
    cluded that “it is not clear that the claimant’s blood
    pressure has been adversely affected by stress.”
    Dr. Ronald Fraback, board certified in internal
    medicine, concurred with this assessment but recom-
    8                                               No. 07-3550
    mended that Standard consult a cardiologist. Accordingly,
    Standard consulted with two cardiologists, Dr. Kent
    Williamson and Dr. Storm Floten. Dr. Williamson, board
    certified in cardiology and a vascular surgeon, noted
    that a reduction in stress lowers the risk of an aneurysm
    rupture but concluded that Black’s condition could be
    accommodated and managed with medication. He noted
    that Black’s MRI scans had not shown a “significant
    change in the descending aortic diameter.” Dr. Williamson
    further observed that “there is no solid evidence that
    blood pressures within the range recently reported [by
    Black] are linked to an increased risk of rupture of
    thoracic aortic aneurysms such as Ms. Black’s.” Dr. Floten,
    also board certified in cardiology and a thoracic
    surgeon, opined that Black’s aneurysm had not been
    affected by the stress of her job, noting that the “descend-
    ing aorta has not enlarged significantly in the last three
    years.” He concluded that Black was not disabled.
    Finally, Dr. Esther Gwinnell, board certified in psychia-
    try, determined that Black’s claim of fatigue and cognitive
    difficulties were not supported by her medical records.
    Dr. Gwinnell specifically noted Dr. Slosky’s records,
    which consistently show that Black reported “no recent
    fatigue.” She also reviewed the neuropsychological
    testing by Dr. Hammeke and noted that, for the most
    part, Black tested in the normal to above normal range.
    Standard ultimately denied Black’s claim on January 28,
    2005. Black appealed to the district court, where the
    parties filed cross-motions for summary judgment. The
    district court granted the Plan’s motion and denied
    Black’s. Black now appeals to this court.
    No. 07-3550                                                    9
    II. ANALYSIS
    A.   Standard of Review
    Our review of the district court’s ruling on the cross-
    motions for summary judgment is de novo, and so, like
    the district court, we directly review Standard’s deter-
    mination. Jenkins v. Price Waterhouse Long Term Disability
    Plan, 
    564 F.3d 856
    , 860 (7th Cir. 2009). Our review of an
    administrator’s ERISA benefits determination is de novo
    unless the language of the plan gives the employee ade-
    quate notice of the administrator’s discretion to shape
    the application, interpretation, and content of the plan’s
    rules. Firestone Tire & Rubber Co. v. Bruch, 
    489 U.S. 101
    , 115
    (1989); Diaz v. Prudential Ins. Co. of Am., 
    424 F.3d 635
    , 639-
    40 (7th Cir. 2005). If that discretion is clear from the
    language of the plan, we will set aside an administrator’s
    decision only if it is arbitrary and capricious. See Herzberger
    v. Standard Ins. Co., 
    205 F.3d 327
    , 332 (7th Cir. 2000).
    Black argues that the language of the Plan fails to clearly
    convey Standard’s discretionary authority. But we have
    previously reviewed the relevant provision of Standard’s
    benefits plan 2 and determined that the “language unam-
    2
    The Plan’s allocation of authority provision reads, in relevant
    part:
    Except for those functions which the Group Policy
    specifically reserves to the Policy owner or Employer,
    we [Standard] have full and exclusive authority to
    control and manage the Group Policy, to administer
    claims, and to interpret the Group Policy and resolve
    (continued...)
    10                                                      No. 07-3550
    biguously communicates the message that payment of
    benefits is subject to Standard’s discretion.” Gutta v.
    Standard Select Trust Ins. Plans, 
    530 F.3d 614
    , 619 (7th Cir.
    2008). In Gutta, we noted that although Standard’s plan
    does not use the word “discretion,” it uses a number of
    equivalent terms that convey its discretionary authority.
    Id.; see Herzberger, 
    205 F.3d at 331
     (reiterating that no
    magic words are necessary to convey discretion).
    Nevertheless, Black argues that we should reconsider
    our interpretation of Standard’s plan in light of Woods v.
    Prudential Insurance Co. of America, 
    528 F.3d 320
     (4th Cir.
    2008), decided two weeks before Gutta. In Woods, the
    Fourth Circuit expressly aligned itself with this circuit’s
    precedent, emphasizing the need to distinguish
    between language that merely conveys the authority to
    administer the plan and that which conveys discretion.
    See Woods, 
    528 F.3d at
    323 (citing Herzberger, 
    205 F.3d at 332
    ). But Woods provides no reason to overrule Gutta, in
    which we also explicitly rejected the plaintiff’s argument
    that the Plan merely conveys authority to Standard. Gutta,
    
    530 F.3d at 619
    . We explained that read as a whole, the
    Plan clearly gives notice that Standard has the discretion
    required to trigger the arbitrary and capricious standard
    of review. Id.
    2
    (...continued)
    all questions arising in the administration, interpreta-
    tion, and application of the Group Policy. Our authority
    includes, but is not limited to . . . [t]he right to deter-
    mine . . . [e]ntitlement to benefits.
    No. 07-3550                                                11
    Additionally, Black argues that even if the arbitrary
    and capricious standard applies, that review must be
    “more rigorous” given Standard’s inherent conflict of
    interest as both the plan administrator and payor
    of benefits. Black relies on the Supreme Court’s recent
    decision in Metropolitan Life Insurance Co. v. Glenn, 
    128 S. Ct. 2343
     (2008), in which the Court held that a plan
    administrator’s conflict of interest is just one of the
    many factors to be taken into consideration within the
    context of a deferential review. Black contends that in
    so holding, the Court “required a change in the ap-
    plication of the scope of court review,” and notes that
    the Court cited Citizens to Preserve Overton Park, Inc. v.
    Volpe, 
    401 U.S. 402
     (1971), and Universal Camera Corp. v.
    NLRB, 
    340 U.S. 474
     (1951), as support for this proposition.
    But the Court cited those cases merely as examples in
    which it refrained from creating “special burden-of-proof
    rules” and simply instructed reviewing courts to take a
    particular factor into account as part of the overall fact-
    specific review. See Glenn, 
    128 S. Ct. at 2352
    . Moreover,
    we have already considered and rejected the argu-
    ment that Glenn requires a “heightened arbitrary and
    capricious standard.” See Leger v. Tribune Co. Long Term
    Disability Benefit Plan, 
    557 F.3d 823
    , 831 (7th Cir. 2009). As
    we explained then, we read Glenn as an extension of the
    principle established in Firestone, 
    489 U.S. at 115
    , that an
    administrator’s conflict of interest must be weighed as
    a factor along with all other relevant factors. Leger, 
    557 F.3d at 831
    . While we must take its conflict of interest
    into account, Standard remains entitled to the deference
    normally afforded under the arbitrary and capricious
    standard. See Glenn, 
    128 S. Ct. at 2350
    .
    12                                              No. 07-3550
    B. Benefit Denial Not Arbitrary and Capricious
    Under the arbitrary and capricious standard of review,
    we may overturn a benefit administrator’s decision only
    if the decision is “downright unreasonable.” Mote v.
    Aetna Life Ins. Co., 
    502 F.3d 601
    , 606 (7th Cir. 2007). Al-
    though this standard is deferential, it is not a “rubber
    stamp,” and we will not uphold a denial if the admin-
    istrator fails to provide specific reasons for rejecting
    evidence and denying the claim. Id.; Williams v. Aetna
    Life Ins. Co., 
    509 F.3d 317
    , 324 (7th Cir. 2007). In
    reviewing those reasons and the denial as a whole, how-
    ever, we look only to ensure that the decision has
    rational support in the record. See Speciale v. Blue Cross &
    Blue Shield Ass’n, 
    538 F.3d 615
    , 621 (7th Cir. 2008).
    Standard’s decision here is supported by the record. As
    Standard explained to Black in a letter denying her
    claim, five consulting physicians reviewed the medical
    records and statements from Black’s treating physicians
    and, based on their reviews of the objective blood
    pressure readings and MRI scans, determined that
    Black’s condition was stable and had not been negatively
    impacted by the stress of her job. Although she did have
    difficulty controlling her blood pressure, Dr. Slosky’s
    records show that her blood pressure reading was normal
    and she had achieved cardiac stability just one month
    before she claimed disability. Standard considered the
    reports of Black’s treating physicians in the context of
    her employment history and concluded that those
    reports were designed to support Black’s pursuit of
    another contract in 2002 and her disability claim in 2003
    No. 07-3550                                              13
    after the board voted not to renew her contract. Black
    herself wrote in 2002 that, despite her medical condition,
    she remained “fully functional” and able to withstand
    the ordinary occupational stress of her position. Finally,
    Standard’s psychiatrist reviewed Black’s medical records
    and found little objective support for her claims of fatigue
    and cognitive difficulties. This was sufficient rational
    support for Standard’s denial of Black’s claim. See Leipzig
    v. AIG Life Ins. Co., 
    362 F.3d 406
    , 408-09 (7th Cir. 2004)
    (holding that despite claimant’s stressful job and
    diagnosis of coronary artery disease, hypertension, and
    gout, insurer had presented rational basis for denying
    benefits based on physician reports that claimant was
    stable and asymptomatic). Black contests this determina-
    tion, arguing that Standard unreasonably deferred to its
    own physicians, ignored her claims of fatigue and cogni-
    tive impairments, and disregarded her social security
    disability determination, which, she contends, requires
    us to place greater weight on Standard’s inherent con-
    flict of interest. We consider each argument in turn.
    1.   Standard’s Reliance on Consulting Physicians
    Black takes issue with the conclusions of Standard’s
    consulting physicians and Standard’s decision to credit
    those opinions over those of her two treating physicians.
    This dispute, however, is essentially a contest of
    competing medical opinions, and under our deferential
    standard of review, we must defer to Standard’s choice
    between competing medical opinions so long as it is
    rationally supported by record evidence. See Semien v.
    14                                                  No. 07-3550
    Life Ins. Co. of N. Am., 
    436 F.3d 805
    , 812 (7th Cir. 2006);
    Davis v. Unum Life Ins. Co. of Am., 
    444 F.3d 569
    , 578 (7th
    Cir. 2006).
    Black contends that Standard’s reliance on its con-
    sulting physicians was unreasonable because the physi-
    cians were wrong in their assessments that her blood
    pressure was under control and simply “cherry picked”
    words like “stable” and “asymptomatic” from the
    records to support their findings.3 Black also takes issue
    with individual doctors’ reports, contending that
    Dr. Kleikamp was mistaken that attempts to control
    her blood pressure were insufficient and that
    Dr. Williamson’s report inaccurately stated that her
    aneurysm had not increased in size. She further argues
    that all of Standard’s doctors ignored the risks of occupa-
    tional stress on her aortic aneurysm and arbitrarily
    refused to credit the reports of the two treating physicians.
    The record shows, however, that the two internists
    and two cardiologists each reviewed and commented
    on the blood pressure readings and MRI results in
    3
    Black also argues that we should discount all of the con-
    sulting physicians’ reports for their lack of firsthand clinical
    knowledge in accordance with Federal Rules of Evidence 602
    and 802. The Federal Rules of Evidence, however, do not
    apply to an ERISA administrator’s benefits determination,
    and we review the entire administrative record, including
    hearsay evidence relied upon by the administrator. See
    Speciale v. Blue Cross & Blue Shield Ass’n, 
    538 F.3d 615
    , 622 n.4
    (7th Cir. 2008).
    No. 07-3550                                            15
    Black’s records. Black is correct that words like “stable”
    and “asymptomatic,” without more, are not deter-
    minative, but these notations are supported by the July
    2003 comment by Dr. Slosky that “[f]rom a cardiac stand-
    point, I feel that we finally achieved some stability.” In
    May 2004, Dr. Slosky further noted that Black’s blood
    pressure had been adequately controlled. After
    evaluating these records, Dr. Kleikamp concluded that
    Dr. Slosky’s internal chart notes were inconsistent with
    his statements to Standard in which he supported
    Black’s claim. Both Drs. Williamson and Floten noted
    the increase in size of Black’s descending aorta but con-
    cluded that the 0.3 cm-increase was not medically signifi-
    cant. Drs. Kleikamp, Fraback, and Williamson all agreed
    that stress can raise blood pressure, which, in turn, can
    lead to a rupture of an aortic aneurysm. Those three
    doctors, however, each concluded that the risk of rupture
    in Black’s case was not disabling and had not been
    affected by occupational stress.
    Therefore, contrary to Black’s assertion, Standard’s
    decision is not comparable to that in Lasser v. Reliance
    Standard Life Insurance Co., 
    344 F.3d 381
    , 391 & n.12 (3d
    Cir. 2003), where the administrator simply disregarded
    the risk that stress posed for the claimant’s heart condi-
    tion because the record lacked “actual proof” supporting
    the probability that the risk would occur. Rather, the
    doctors’ explanations of their findings here show that
    they adequately considered Black’s clinical test results
    and independently assessed the probability that occupa-
    tional stress would cause her aneurysm to rupture.
    They disagreed, however, with the conclusion of Black’s
    16                                               No. 07-3550
    treating physicians that her condition was disabling.
    Ultimately, Standard’s consulting physicians presented
    thorough and reasonable explanations for their deter-
    minations, and Standard was permitted to give them
    credence.
    Standard further credited its consulting physicians
    based on its determination that Black’s treating physi-
    cians’ opinions about her ability to perform her job were
    internally inconsistent and shifted to support her disability
    claim. As Standard notes, Black sought a five-year contract
    extension in late 2002, and her doctors supported that
    effort with letters that primarily warned against stress
    related to contract negotiations and specific difficulties she
    was having with co-workers, including “verbal abuse” and
    “direct confrontation.” Black herself wrote at that time that
    the normal stress of her job, “the day-to-day operational
    kind,” was not a risk to her health. In 2003, however,
    Black’s doctors changed their position and wrote that she
    could no longer handle the day-to-day stress of her job.
    Standard contends that the objective findings in Black’s
    medical records do not warrant this shift because no
    significant medical change in Black’s condition occurred
    between late 2002 and August 2003.
    Black counters that it was inappropriate for Standard
    to rely on non-medical information about her em-
    ployment history, and that the consulting physicians’
    opinions were tainted by their access to this informa-
    tion. Black relies on DeLisle v. Sun Life Assurance Co. of
    Canada, 
    558 F.3d 440
    , 445 (6th Cir. 2009), for the proposi-
    tion that providing consulting physicians with non-
    No. 07-3550                                              17
    medical information that portrays the claimant in a nega-
    tive light increases the risk of bias and suggests pro-
    cedural unreasonableness. In DeLisle, however, the claim-
    ant’s employer informed the administrator that she
    had been terminated for cause and provided no further
    documentation or explanation. 
    Id.
     The court explained
    that this information, which was provided to the con-
    sulting physicians, was incomplete and irrelevant to
    DeLisle’s claim that her neck, back, and closed-head
    injuries prevented her from working. 
    Id.
     And although
    the court took issue with the conclusions the admin-
    istrator derived from non-medical evidence, including
    DeLisle’s attempts to continue working, 
    id. at 447-48
    , it
    is not necessarily unreasonable for an administrator to
    rely on non-medical information, particularly when the
    plan gives the administrator wide discretion in the
    types of evidence it may consider, as it does here, see
    Gaither v. Aetna Life Ins. Co., 
    394 F.3d 792
    , 794, 806 (10th
    Cir. 2004). Unlike the information reviewed in DeLisle,
    the consulting physicians here received a detailed history
    of Black’s employment, which was especially relevant
    in light of her claim that her condition was negatively
    affected by the stress of her job. This information
    provided relevant context for the medical evidence as
    well as the various recommendations provided by Black’s
    treating physicians. And based on this information and
    the apparent inconsistencies in the treating physicians’
    reports, Standard was permitted to credit the consulting
    physicians’ opinions that Black was not disabled.
    18                                             No. 07-3550
    2.   Black’s Claims Adequately Considered
    Black next contends that Standard failed to consider
    her claims of fatigue and cognitive impairments, which
    she describes as symptoms of her blood pressure medica-
    tion and a result of her 2001 surgery. As support for
    these claims, Black submitted letters from her family
    and friends as well as results from Dr. Hammeke’s
    neuropsychological testing, and Dr. Maas’s review of
    that test. The parties disagree about whether the testing
    reflects Black’s condition as of her 2001 surgery or only
    as of August 2004, when she was no longer covered by
    the Plan.
    Even assuming that the test results are applicable to
    the relevant period of Plan coverage, Standard’s con-
    sulting psychiatrist Dr. Gwinnell reasonably concluded
    that the test results and family letters were inconsistent
    with Black’s medical records from 2001 to 2004.
    Dr. Gwinnell noted that Dr. Slosky’s reports from exams
    in July 2002 to January 2004 explicitly state that Black
    reported no symptoms of fatigue. Only once, during
    an exam in April 2004, did Dr. Slosky note fatigue in
    Black’s chart. Similarly, Dr. Deeken, Black’s psychiatrist,
    did not note any cognitive difficulties or fatigue in her
    record. Dr. Gwinnell further concluded that the
    neuropsychological testing revealed average-to-superior
    ability in intellectual and executive functioning, and
    she did not believe the test supported the presence of
    cognitive deficits as of August 2003. Dr. Kleikamp, who
    also reviewed the test results, noted that although the
    test revealed “very mild neuropsychiatric changes,” Black
    No. 07-3550                                              19
    was generally functioning at “average to above average
    levels.” Therefore, Standard sufficiently considered
    her claims, and its rejection of them is rationally sup-
    ported by the record.
    3.   Social Security Determination Adequately Consid-
    ered
    Finally, Black contends that following the Supreme
    Court’s decision in Glenn, Standard failed to adequately
    address her Social Security disability determination
    and that in light of this, Standard’s inherent conflict of
    interest as both administrator and payor of claims
    requires reversal. We are not persuaded by this argu-
    ment. When the Social Security Act’s disability standard
    is different from that in the ERISA plan, a Social
    Security determination is just one more factor for con-
    sideration in an ERISA benefits determination. See Mote,
    
    502 F.3d at 610
    ; Tegtmeier v. Midwest Operating Eng’rs
    Pension Trust Fund, 
    390 F.3d 1040
    , 1046 (7th Cir. 2004). In
    Glenn, the Supreme Court explained that the claimant’s
    Social Security determination was particularly relevant
    because the administrator urged the claimant to argue
    to the SSA that she could do no work and claimed a
    portion of her resulting Social Security benefits, but later
    ignored the SSA’s determination that she was disabled.
    Glenn, 
    128 S. Ct. at 2352
    . These conflicting positions
    persuaded the Court that the administrator’s conflict
    of interest deserved additional weight. 
    Id.
     More gen-
    erally though, the Court explained that the significance
    of an administrator’s conflict of interest “will depend
    20                                             No. 07-3550
    upon the circumstances of the particular case,” 
    id. at 2346
    , and in a case where the factors to be considered are
    closely balanced, that conflict may act as a tiebreaker in
    finding that the determination was arbitrary and capri-
    cious, 
    id. at 2351
    .
    Here, Standard reviewed Black’s Social Security deter-
    mination and discounted that finding of disability
    because the SSA did not review the same information
    that Standard obtained from its consulting physicians
    or her relevant employment history. Standard has not
    taken conflicting positions with respect to Black’s Social
    Security application, nor is there any evidence that its
    conflict of interest played a role in Black’s case. Black
    contends that Standard has a pattern of arbitrarily credit-
    ing its consulting physicians and that those doctors’
    findings have drawn criticism from the courts. But there
    is nothing in this record to suggest that the consulting
    physicians failed to consider all of the evidence or were
    biased against Black’s claim. Nor were their opinions so
    weak or ill-reasoned that this is one of those borderline
    cases described by the Supreme Court, where Standard’s
    conflict of interest becomes the tiebreaking factor. See
    id.; Jenkins, 
    564 F.3d at 861-62
    . Rather, Standard’s denial
    of Black’s claim was rationally supported by evidence
    in the record, and its conflict of interest—just one addi-
    tional factor that we consider—does not require reversal.
    Although others reviewing Black’s medical condition in
    the first instance may reasonably conclude that she is
    disabled, as both the SSA and Paul Revere Life Insurance
    Company did, our standard of review in this matter is
    No. 07-3550                                              21
    deferential, and we cannot say that Standard’s determina-
    tion was unreasonable.
    III. CONCLUSION
    Accordingly, we A FFIRM the decision of the district court.
    9-18-09