Aircraft Check Services Compan v. Verizon Wireless , 782 F.3d 867 ( 2015 )


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  •                                In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________________
    No. 14-2301
    IN RE: TEXT MESSAGING ANTITRUST LITIGATION
    AIRCRAFT CHECK SERVICES CO., et al., individually and on
    behalf of all others similarly situated,
    Plaintiffs-Appellants,
    v.
    VERIZON WIRELESS, et al.,
    Defendants-Appellees.
    ____________________
    Appeal from the United States District Court for the
    Northern District of Illinois, Eastern Division.
    No. 08 C 7082—Matthew F. Kennelly, Judge.
    ____________________
    ARGUED FEBRUARY 10, 2015 — DECIDED APRIL 9, 2015
    ____________________
    Before WOOD, Chief Judge, and POSNER and TINDER, Cir-
    cuit Judges.
    POSNER, Circuit Judge. This class action antitrust suit is be-
    fore us for the second time. More than four years ago we
    granted the defendants’ petition to take an interlocutory ap-
    2                                                  No. 14-2301
    peal (see 
    28 U.S.C. § 1292
    (b)) from the district judge’s refusal
    to dismiss the complaint for failure to state a claim. But we
    upheld the judge’s ruling. In re Text Messaging Antitrust Liti-
    gation, 
    630 F.3d 622
     (7th Cir. 2010). Three years of discovery
    ensued, culminating in the district judge’s grant of the de-
    fendants’ motion for summary judgment, followed by entry
    of final judgment dismissing the suit, precipitating this ap-
    peal by the plaintiffs.
    The suit is on behalf of customers of text messaging—the
    sending of brief electronic messages between two or more
    mobile phones or other devices, over telephone systems
    (usually wireless systems), mobile communications systems,
    or the Internet. (The most common method of text messag-
    ing today is to type the message into a cellphone, which
    transmits it instantaneously over a telephone or other com-
    munications network to a similar device.) Text messaging is
    thus an alternative both to email and to telephone calls. The
    principal defendants are four wireless network providers—
    AT&T, Verizon, Sprint, and T-Mobile—and a trade associa-
    tion, The Wireless Association, to which those companies
    belong. The suit claims that the defendants, in violation of
    section 1 of the Sherman Act, 
    15 U.S.C. §§ 1
     et seq., conspired
    with each other to increase one kind of price for text messag-
    ing service—price per use (PPU), each “use” being a mes-
    sage, separately priced. This was the original method of pric-
    ing text messaging; we’ll see that it has largely given way to
    other methods, but it still has some customers and they are
    the plaintiffs and the members of the plaintiff class.
    The defendants’ unsuccessful motion to dismiss the
    complaint—the motion the denial of which we reviewed and
    upheld in the first appeal—invoked Bell Atlantic Corp. v.
    No. 14-2301                                                              3
    Twombly, 
    550 U.S. 544
     (2007), which requires a complaint to
    pass a test of “plausibility” in order to avoid dismissal. The
    reason for this requirement is to spare defendants the bur-
    den of a costly defense against charges likely to prove in the
    end to have no merit. We decided that the plaintiffs’ second
    amended complaint passed the test; we noted that the com-
    plaint
    alleges a mixture of parallel behaviors, details of industry
    structure, and industry practices, that facilitate collusion.
    There is nothing incongruous about such a mixture. If par-
    ties agree to fix prices, one expects that as a result they will
    not compete in price—that’s the purpose of price fixing.
    Parallel behavior of a sort anomalous in a competitive
    market is thus a symptom of price fixing, though standing
    alone it is not proof of it; and an industry structure that fa-
    cilitates collusion constitutes supporting evidence of collu-
    sion. … [T]he complaint in this case alleges that the four
    defendants sell 90 percent of U.S. text messaging services,
    and it would not be difficult for such a small group to
    agree on prices and to be able to detect “cheating” (under-
    selling the agreed price by a member of the group) without
    having to create elaborate mechanisms, such as an exclu-
    sive sales agency, that could not escape discovery by the
    antitrust authorities.
    Of note is the allegation in the complaint that the de-
    fendants belonged to a trade association and exchanged
    price information directly at association meetings. This al-
    legation identifies a practice, not illegal in itself, that facili-
    tates price fixing that would be difficult for the authorities
    to detect. The complaint further alleges that the defend-
    ants, along with two other large sellers of text messaging
    services, constituted and met with each other in an elite
    “leadership council” within the association—and the lead-
    4                                                       No. 14-2301
    ership council’s stated mission was to urge its members to
    substitute “co-opetition” for competition.
    The complaint also alleges that in the face of steeply fall-
    ing costs, the defendants increased their prices. This is
    anomalous behavior because falling costs increase a seller’s
    profit margin at the existing price, motivating him, in the
    absence of agreement, to reduce his price slightly in order
    to take business from his competitors, and certainly not to
    increase his price. And there is more: there is an allegation
    that all at once the defendants changed their pricing struc-
    tures, which were heterogeneous and complex, to a uni-
    form pricing structure, and then simultaneously jacked up
    their prices by a third. The change in the industry’s pricing
    structure was so rapid, the complaint suggests, that it
    could not have been accomplished without agreement on
    the details of the new structure, the timing of its adoption,
    and the specific, uniform price increase that would ensue
    on its adoption. …
    What is missing, as the defendants point out, is the
    smoking gun in a price-fixing case: direct evidence, which
    would usually take the form of an admission by an em-
    ployee of one of the conspirators, that officials of the de-
    fendants had met and agreed explicitly on the terms of a
    conspiracy to raise price. The second amended complaint
    does allege that the defendants “agreed to uniformly
    charge an unprecedented common per-unit price of ten
    cents for text messaging services,” but does not allege di-
    rect evidence of such an agreement; the allegation is an in-
    ference from circumstantial evidence. Direct evidence of
    conspiracy is not a sine qua non, however. Circumstantial
    evidence can establish an antitrust conspiracy. … We need
    not decide whether the circumstantial evidence that we
    have summarized is sufficient to compel an inference of
    conspiracy; the case is just at the complaint stage and the
    No. 14-2301                                                        5
    test for whether to dismiss a case at that stage turns on the
    complaint’s “plausibility.” …
    The plaintiffs have conducted no discovery. Discovery
    may reveal the smoking gun or bring to light additional
    circumstantial evidence that further tilts the balance in fa-
    vor of liability.
    In re Text Messaging Antitrust Litigation, 
    supra,
     
    630 F.3d at
    627–29; see also, for example, White v. R.M. Packer Co., 
    635 F.3d 571
     (1st Cir. 2011).
    In short, we pointed to the small number of leading firms
    in the text messaging market, which would facilitate con-
    cealment of an agreement to fix prices; to the alleged ex-
    changes of price information, orchestrated by the firms’
    trade association; to the seeming anomaly of a price increase
    in the face of falling costs; and to the allegation of a sudden
    simplification of pricing structures followed very quickly by
    uniform price increases.
    With dismissal of the complaint refused and the suit thus
    alive in the district court, the focus of the lawsuit changed to
    pretrial discovery by the plaintiffs, which in turn focused on
    the alleged price exchange through the trade association and
    the sudden change in pricing structure followed by uniform
    price increases. Other factors mentioned in our first opin-
    ion—the small number of firms, and price increases in the
    face of falling costs—were conceded to be present but could
    not be thought dispositive. It is true that if a small number of
    competitors dominates a market, they will find it safer and
    easier to fix prices than if there are many competitors of
    more or less equal size. For the fewer the conspirators, the
    lower the cost of negotiation and the likelihood of defection;
    and provided that the fringe of competitive firms is unable
    6                                                    No. 14-2301
    to expand output sufficiently to drive the price back down to
    the competitive level, the leading firms can fix prices with-
    out worrying about competition from the fringe. But the
    other side of this coin is that the fewer the firms, the easier it
    is for them to engage in “follow the leader” pricing (“con-
    scious parallelism,” as lawyers call it, “tacit collusion” as
    economists prefer to call it)—which means coordinating
    their pricing without an actual agreement to do so. As for
    the apparent anomaly of competitors’ raising prices in the
    face of falling costs, that is indeed evidence that they are not
    competing in the sense of trying to take sales from each oth-
    er. However, this may be not because they’ve agreed not to
    compete but because all of them have determined inde-
    pendently that they may be better off with a higher price.
    That higher price, moreover—the consequence of parallel
    but independent decisions to raise prices—may generate
    even greater profits (compared to competitive pricing) if
    costs are falling, provided that consumers do not have at-
    tractive alternatives.
    Important too is the condition of entry. If few firms can
    or want to enter the relevant market, a higher price generat-
    ing higher profits will not be undone by the output of new
    entrants. Indeed, prospective entrants may be deterred from
    entering by realization that their entry might lead simply to
    a drastic fall in prices that would deny them the profits from
    having entered. And that drastic fall could well be the result
    of parallel but independent pricing decisions by the incum-
    bent firms, rather than of agreement.
    The challenge to the plaintiffs in discovery was thus to
    find evidence that the defendants had colluded expressly—
    that is, had explicitly agreed to raise prices—rather than tac-
    No. 14-2301                                                   7
    itly (“follow the leader” or “consciously parallel” pricing).
    The focus of the plaintiffs’ discovery was on the information
    exchange orchestrated by the trade association, the change in
    the defendants’ pricing structures and the defendants’ ensu-
    ing price hikes, and the possible existence of the smoking
    gun—and let’s begin there, for the plaintiffs think they have
    found it, and they have made it the centerpiece—indeed, vir-
    tually the entirety—of their argument.
    Their supposed smoking gun is a pair of emails from an
    executive of T-Mobile named Adrian Hurditch to another
    executive of the firm, Lisa Roddy. Hurditch was not a senior
    executive but he was involved in the pricing of T-Mobile’s
    products, including its text messaging service. The first of
    the two emails to Roddy, sent in May 2008, said “Gotta tell
    you but my gut says raising messaging pricing again is noth-
    ing more than a price gouge on consumers. I would guess
    that consumer advocates groups are going to come after us
    at some point. It’s not like we’ve had an increase in the cost
    to carry message to justify this or a drop in our subscription
    SOC rates? I know the other guys are doing it but that
    doesn’t mean we have to follow.” (“SOC” is an acronym for
    “system on a chip,” a common component of cellphones.)
    The second email, sent in September 2008 in the wake of a
    congressional investigation of alleged price gouging by the
    defendants, said that “at the end of the day we know there is
    no higher cost associated with messaging. The move [the lat-
    est price increase by T-Mobile] was colusive [sic] and oppor-
    tunistic.” The misspelled “collusive” is the heart of the plain-
    tiffs’ case.
    It is apparent from the emails that Hurditch disagreed
    with his firm’s policy of raising the price of its text messag-
    8                                                    No. 14-2301
    ing service. (The price increase, however, was limited to the
    PPU segment of the service; we’ll see that this is an im-
    portant qualification.) But that is all that is apparent. In em-
    phasizing the word “col[l]usive”—and in arguing in their
    opening brief that “Hurditch’s statement that the price in-
    creases were collusive is thus dispositive. Hurditch’s state-
    ment is a party admission and a co-conspirator statement”—
    the plaintiffs’ counsel demonstrate a failure to understand
    the fundamental distinction between express and tacit collu-
    sion. Express collusion violates antitrust law; tacit collusion
    does not. There is nothing to suggest that Hurditch was re-
    ferring to (or accusing his company of) express collusion. In
    fact the first email rather clearly refers to tacit collusion; for
    if Hurditch had thought that his company had agreed with
    its competitors to raise prices he wouldn’t have said “I know
    the other guys are doing it but that doesn’t mean we have to
    follow” (emphasis added). They would have to follow, or at
    least they would be under great pressure to follow, if they
    had agreed to follow.
    As for the word “opportunistic” in the second email, this
    is a reference to the remark in the first email that T-Mobile
    and its competitors were seizing an opportunity to gouge
    consumers—and in a highly concentrated market, seizing
    such an opportunity need not imply express collusion.
    Consider the last sentence in the second, the “colusive,”
    email: “Clearly get why but it doesn’t surprise me why pub-
    lic entities and consumer advocacy groups are starting to
    groan.” This accords with another of Hurditch’s emails, in
    which he predicted that the price increase would cause “bad
    PR [public relations].” Those concerns would be present
    No. 14-2301                                                   9
    whether the collusion among the carriers was tacit or ex-
    press.
    Nothing in any of Hurditch’s emails suggests that he be-
    lieved there was a conspiracy among the carriers. There isn’t
    even evidence that he had ever communicated on any sub-
    ject with any employee of any of the other defendants. The
    reference to “the other guys” was not to employees of any of
    them but to the defendants themselves—the companies,
    whose PPU prices were public knowledge.
    The plaintiffs make much of the fact that Hurditch asked
    Roddy to delete several emails in the chain that culminated
    in the “colusive” email. But that is consistent with his not
    wanting to be detected by his superiors criticizing their
    management of the company. The plaintiffs argue that, no,
    the reason for the deletion was to destroy emails that would
    have shown that T-Mobile was conspiring with the other
    carriers. If this were true, the plaintiffs would be entitled to
    have the jury instructed that it could consider the deletion of
    the emails to be evidence (not conclusive of course) of the
    defendants’ (or at least of T-Mobile’s) guilt. But remember
    that there is no evidence that Hurditch was involved in, or
    had heard about, any conspiracy, and there is as we’ve just
    seen an equally plausible reason for the deletion of the
    emails in question. There’s nothing unusual about sending
    an intemperate email, regretting sending it, and asking the
    recipient to delete it. And abusing one’s corporate superi-
    ors—readily discernible even in Hurditch’s emails that were
    not deleted—is beyond intemperate; it is career-
    endangering, often career-ending. Hurditch and Roddy
    acknowledged in their depositions that at least one of the
    deleted emails had criticized T-Mobile’s senior management
    10                                                No. 14-2301
    in “emotional” terms. Furthermore, if T-Mobile destroyed
    emails that would have revealed a conspiracy with its com-
    petitors, why didn’t it destroy the “smoking gun” email—
    the “colusive” email?
    Even if the district judge should have allowed the jury to
    draw an adverse inference from the destruction of the
    emails, this could not have carried the day for the plaintiffs
    or even gotten them a trial. T-Mobile’s Record Retention
    Guidelines indicate that Hurditch and Roddy had no obliga-
    tion to retain their correspondence, because the guidelines
    state that employees need not retain “routine letters and
    notes that require no acknowledgment or follow-up” as dis-
    tinct from “letters of general inquiry and replies that com-
    plete a cycle of correspondence.” Hurditch’s emails to Rod-
    dy were not inquiries; they were gripes and worries. Nor can
    a subordinate employee’s destruction of a document, even if
    in violation of company policy, be automatically equated to
    a bad-faith act by the company.
    The problems with the plaintiff’s case go beyond the in-
    conclusiveness of the “colusive” email on which their briefs
    dwell at such length. The point that they have particular dif-
    ficulty accepting is that the Sherman Act imposes no duty on
    firms to compete vigorously, or for that matter at all, in
    price. This troubles some antitrust experts, such as Harvard
    Law School Professor Louis Kaplow, whose book Competi-
    tion Policy and Price Fixing (2013) argues that tacit collusion
    should be deemed a violation of the Sherman Act. That of
    course is not the law, and probably shouldn’t be. A seller
    must decide on a price; and if tacit collusion is forbidden,
    how does a seller in a market in which conditions (such as
    few sellers, many buyers, and a homogeneous product,
    No. 14-2301                                                   11
    which may preclude nonprice competition) favor conver-
    gence by the sellers on a joint profit-maximizing price with-
    out their actually agreeing to charge that price, decide what
    price to charge? If the seller charges the profit-maximizing
    price (and its “competitors” do so as well), and tacit collu-
    sion is illegal, it is in trouble. But how is it to avoid getting
    into trouble? Would it have to adopt cost-plus pricing and
    prove that its price just covered its costs (where cost includes
    a “reasonable return” to invested capital)? Such a require-
    ment would convert antitrust law into a scheme resembling
    public utility price regulation, now largely abolished.
    And might not entry into concentrated markets be de-
    terred because an entrant who, having successfully entered
    such a market, charged the prevailing market price would be
    a tacit colluder and could be prosecuted as such, if tacit col-
    lusion were deemed to violate the Sherman Act? What could
    be more perverse than an antitrust doctrine that discouraged
    new entry into highly concentrated markets? Prices might
    fall if the new entrant’s output increased the market’s total
    output, but then again it might not fall; the existing firms in
    the market might reduce their output in order to prevent the
    output of the new entrant from depressing the market price.
    If as a result the new entrant found itself charging the same
    price as the incumbent firms, it would be tacitly colluding
    with them and likewise even if it set its price below that of
    those firms in order to maximize its profit from entry yet
    above the price that would prevail were there no tacit collu-
    sion.
    Further illustrating the danger of the law’s treating tacit
    collusion as if it were express collusion, suppose that the
    firms in an oligopolistic market don’t try to sell to each oth-
    12                                                 No. 14-2301
    er’s sleepers, “sleepers” being a term for a seller’s customers
    who out of indolence or ignorance don’t shop but instead
    are loyal to whichever seller they’ve been accustomed to buy
    from. Each firm may be reluctant to “awaken” any of the
    other firms’ sleepers by offering them discounts, fearing re-
    taliation. To avoid punishment under antitrust law for such
    forbearance (which would be a form of tacit collusion, aimed
    at keeping prices high), would firms be required to raid each
    other’s sleepers? It is one thing to prohibit competitors from
    agreeing not to compete; it is another to order them to com-
    pete. How is a court to decide how vigorously they must
    compete in order to avoid being found to have tacitly col-
    luded in violation of antitrust law? Such liability would, to
    repeat, give antitrust agencies a public-utility style regulato-
    ry role.
    Or consider the case, of which the present one may be an
    exemplar, in which there are four competitors and one raises
    its price and the others follow suit. Maybe they do that be-
    cause they think the first firm—the price leader—has in-
    sights into market demand that they lack. Maybe they’re
    afraid that though their sales will increase if they don’t fol-
    low the leader up the price ladder, the increase in their sales
    will induce the leader to reduce his price, resulting in in-
    creased sales by him at the expense of any firm that had re-
    fused to increase its price. Or the firms might fear that the
    price leader had raised his price in order to finance product
    improvements that would enable him to hold on to his exist-
    ing customers—and win over customers of the other firms. If
    any of these reflections persuaded the other firms—without
    any communication with the leader—to raise their prices,
    there would be no conspiracy, but merely tacit collusion,
    No. 14-2301                                                  13
    which to repeat is not illegal despite the urging of Professor
    Kaplow and others.
    Competitors in concentrated markets watch each other
    like hawks. Think of what happens in the airline industry,
    where costs are to a significant degree a function of fuel
    prices, when those prices rise. Suppose one airline thinks of
    and implements a method for raising its profit margin that it
    expects will have a less negative impact on ticket sales than
    an increase in ticket prices—such as a checked-bag fee or a
    reservation-change fee or a reduction in meals or an increase
    in the number of miles one needs in order to earn a free tick-
    et. The airline’s competitors will monitor carefully the effects
    of the airline’s response to the higher fuel prices afflicting
    the industry and may well decide to copy the response
    should the responder’s response turn out to have increased
    its profits.
    The collusion alleged by the plaintiffs spanned the period
    2005 to 2008 (the year the suit was filed), and we must con-
    sider closely the evolution of the text messaging market in
    that period. Text messaging (a descendant of the old telex
    service) started in the 1990s and started slowly. In 2005, 81
    billion text messages were sent in the United States, which
    sounds like a lot; in fact it was peanuts—for by 2008 the
    number had risen to a trillion and by 2011 to 2.3 trillion. One
    reason for the rapid increase was the advent and increasing
    popularity of volume-discounted text messaging plans.
    These plans entitled the buyer to send a large number of
    messages (often an unlimited number) at a fixed monthly
    price that made each message sent very cheap to the sender.
    We’ll call these plans “bundles,” and ignore the fact that of-
    ten a text messaging bundle includes services in addition to
    14                                                No. 14-2301
    text messaging, such as voice and video messaging. The
    pricing of text messaging bundles (for example charging a
    fixed monthly rate for unlimited messaging) largely replaced
    the original method of pricing text messages, which had
    been price per use (PPU), that is, price per individual mes-
    sage, not per month or per some fixed number of messages.
    Once text messaging bundles became popular, the PPU
    market shrunk to the relative handful of people who send
    text messages infrequently. The collusion alleged in this case
    is limited to that market.
    In 2005 the price per use was very low—as low as 2 cents,
    though more commonly 5 cents. But between then and late
    2008 all four defendant companies, in a series of steps (10
    steps in all for the four companies), raised each of their PPUs
    to 20 cents. The increase attracted congressional concern and
    an investigation by the Justice Department’s antitrust divi-
    sion, but neither legislative nor prosecutorial action result-
    ed—only the series of class actions suits consolidated in 2009
    in the suit before us.
    The popularity of text messaging bundles took a big bite
    out of the PPU market. The consumers left in that market
    were as we said those who sent very few messages. The total
    cost to such users was very low. Each defendant company
    made, so far as appears, an independent judgment that PPU
    usage per customer was on average so low that the customer
    would not balk at, if he would even notice, an occasional in-
    crease of a few cents per message. Suppose a grandparent
    living in Florida sends one text message a week to his
    grandchild in Illinois at a cost of 5 cents a message. That
    adds up to roughly 4 messages a month, for a total of 20
    cents. The text messaging service now doubles the price, to
    No. 14-2301                                                 15
    10 cents a message. The monthly charge is now 40 cents. Is
    the customer likely to balk? When in 2006 Sprint raised its
    PPU from 10 cents to 15 cents, it estimated that the average
    result would be an increase of 74 cents a month in the cost of
    the service for the vast majority of its PPU customers. Nei-
    ther in our hypothetical example nor in Sprint’s real-world
    analysis is a competing carrier likely to spend money adver-
    tising that its PPU price is 5 cents lower than what the com-
    petition is charging.
    Our earlier discussion of “sleepers” is relevant here. As
    heavy users of text messaging switched from PPU to bun-
    dles, the PPU market was left with the dwindling band of
    consumers whose use of text messaging was too limited to
    motivate them to switch to bundles or to complain about
    small increases in price per message. And they certainly
    weren’t going to undergo the hassle of switching companies
    just because they would be paying a few dollars a year more
    for text messaging. This is no more than a plausible interpre-
    tation of the motive for and character of the price increases
    of which the plaintiffs complain, but the burden of establish-
    ing a prima facie case of explicit collusion was on the plain-
    tiffs, and as the district judge found in his excellent opinion
    they failed to carry the burden.
    Granted, the defendants overstate their case in some re-
    spects. They point out that each company conducted inde-
    pendent evaluations of the profitability of raising their PPUs,
    but one would expect such “independent” evaluations even
    if the firms were expressly colluding, as the “independent”
    evaluations would disguise what they were doing. The firms
    contend unnecessarily that the evaluations showed that the
    contemplated price increases would be profitable even if
    16                                                  No. 14-2301
    none of the other three carriers raised its PPU. That is over-
    kill because it is not a violation of antitrust law for a firm to
    raise its price, counting on its competitors to do likewise (but
    without any communication with them on the subject) and
    fearing the consequences if they do not. In fact AT&T held
    back on raising its PPU for several months, fearing that
    Sprint’s increase would have a bad effect on public opinion,
    and raised its own price only when the bad effect did not
    materialize.
    The plaintiffs point out that the existence of express col-
    lusion can sometimes be inferred from circumstantial evi-
    dence, and they claim that they produced such evidence,
    along with Hurditch’s emails, which they term direct evi-
    dence of such collusion—which, as we know, they are not.
    Circumstantial evidence of such collusion might be a decline
    in the market shares of the leading firms in a market, for
    their agreeing among themselves to charge a high fixed price
    might have caused fringe firms and new entrants to increase
    output and thus take sales from the leading firms. Circum-
    stantial evidence might be inflexibility of the market leaders’
    market shares over time, suggesting a possible agreement
    among them not to alter prices, since such an alteration
    would tend to cause market shares to change. Or one might
    see a surge in nonprice competition, a form of competition
    outside the scope of the cartel agreement and therefore a
    possible substitute for price competition. Other evidence of
    express collusion might be a high elasticity of demand
    (meaning that a small change in price would cause a sub-
    stantial change in quantity demanded), for this might indi-
    cate that the sellers had agreed not to cut prices even though
    it would be to the advantage of each individual seller to do
    No. 14-2301                                                       17
    so until the market price fell to a level at which the added
    quantity sold did not offset the price decrease.
    The problem is that these phenomena are consistent with
    tacit as well as express collusion; their absence would tend
    to negate both, but their presence would not point unerring-
    ly to express collusion. And anyway these aren’t the types of
    circumstantial evidence on which the plaintiffs rely. Rather
    they argue that had any one of the four carriers not raised its
    price, the others would have experienced costly consumer
    “churn” (the trade’s term for losing customers to a competi-
    tor), and therefore all four dared raise their prices only be-
    cause they had agreed to act in concert. For that would min-
    imize churn—PPU customers would have no place to turn
    for a lower price. There is, however, a six-fold weakness to
    this suggested evidence of express collusion:
    First, a rational profit-maximizing seller does not care
    about the number of customers it has but about its total rev-
    enues relative to its total costs. If the seller loses a third of its
    customers because it has doubled its price, it’s ahead of the
    game because twice two-thirds is greater than one (4/3 > 3/3).
    Second, in any case of tacit collusion the colluders risk
    churn, because no one would have committed to adhere to
    the collusive price. And yet tacit collusion appears to be
    common, each tacit colluder reckoning that in all likelihood
    the others will see the advantages of hanging together rather
    than hanging separately.
    Third, the four defendants in this case did not move in
    lockstep. For months on end there were price differences in
    their services. For example, during most of the entire period
    at issue (2005 to 2008) T-Mobile’s PPU was 5 cents below
    18                                                No. 14-2301
    Sprint’s. To eliminate all risk of churn the defendants would
    have had to agree to raise their prices simultaneously, and
    they did not.
    Fourth, while there was some churn, this does not imply
    that each defendant had decided to raise its price so high as
    to drive away droves of customers had the other defendants
    not followed suit. T-Mobile, for example, appears not to
    have gained a significant number of customers from charg-
    ing less for PPU service than Sprint. (As one internal T-
    Mobile email puts it, “we should seriously consider raising
    our pay per message rate … . [F]or having the lowest mes-
    saging rates on the planet, we are not necessarily receiving a
    more favorable share of the market. I’m thinking we can
    move to 10c[ents] with little erosive concerns.”) One reason
    is that, as noted earlier, while 5 cents can make a large per-
    centage difference in this market, it is such a small absolute
    amount of money that it may make no difference to most
    consumers, especially when a nickel or a dime or 20 cents is
    multiplied by a very small number of monthly messages.
    More important, as a customer’s monthly messaging in-
    creases, and also the price per message (as was happening
    during this period), the alternative of a text messaging bun-
    dle plan becomes more attractive. A company that stands to
    lose some PPU customers because of a price increase may be
    confident that they will not abandon the company for anoth-
    er but instead sign on to the company’s text messaging bun-
    dle plan. Put differently, there is no evidence that PPU pric-
    ing is a major determinant of consumers’ choice of carrier.
    Fifth, the period during which the carriers were raising
    their prices was also the period in which text messaging
    caught on with the consuming public and surged in volume.
    No. 14-2301                                                   19
    Many PPU customers would have found that they were text
    messaging more, and the more one text messages the more
    attractive the alternative of a bundle plan. The defendants
    wanted their PPU customers to switch to bundles; as an in-
    ternal T-Mobile email in the plaintiffs’ appendix explains,
    “the average cost to serve an ‘Unlimited SMS’ [i.e., a bun-
    dled short-message service at a fixed price regardless of the
    number of messages, “short message” referring to a simple
    text message, rather than a message having voice or video
    content] customer paying $9.99 [per month] is $1.90 per
    month and [we make] a profit of $8.09 per sub[scriber].”
    And sixth, if the carriers were going to agree to fix prices,
    they wouldn’t have fixed their PPU prices; why risk suit or
    prosecution for fixing such prices when the PPU market was
    generating such a slight—and shrinking—part of the carri-
    ers’ overall revenues? The possible gains would be more
    than offset by the inevitable legal risks. Furthermore, since
    an agreement to fix prices in the PPU market would have left
    the carriers free to cut prices on the bulk of their business
    (for they are not accused of fixing bundle prices), the slight
    gains from fixing PPU prices would be negated by increased
    competition in the carriers’ other markets.
    The plaintiffs argue that many of the price increases were
    forced by senior management on the middle managers who
    would ordinarily be responsible for pricing decisions. The
    claim is that it would be the senior officials, few in number,
    at each company who would have negotiated the actual col-
    lusive agreement that the plaintiffs must prove. But what the
    record shows is merely (as in the Hurditch emails) that there
    was disagreement within each company about the optimal
    price to charge, obviously a speculative matter since no one
    20                                                No. 14-2301
    could be certain how either competitors or consumers would
    react to any price change. There was plenty of evidence that
    proposals for price increases came from middle manage-
    ment. An economist would say (one of the defendants’ eco-
    nomic experts did say) that as the price-sensitive users
    moved off PPU to bundles, leaving PPU to the sleepers, the
    overall demand for PPU became less elastic, meaning that a
    given percentage increase in the price of PPU service had a
    smaller negative effect on the demand for the service. That
    made raising the PPU a revenue winner.
    It remains to consider the claim that the trade association
    of which the defendants were members, The Wireless Asso-
    ciation (it has a confusing acronym—CTIA, reflecting the
    original name of the association, which was Cellular Tele-
    phone Industries Association), and a component of the asso-
    ciation called the Wireless Internet Caucus of CTIA, were
    forums in which officers of the defendants met and con-
    spired to raise PPU prices. Officers of some of the defend-
    ants attended meetings both of the association and of its
    caucus, but representatives of companies not alleged to be
    part of the conspiracy frequently were present at these meet-
    ings, and one of the plaintiffs’ expert witnesses admitted that
    in the presence of non-conspirators “the probability of collu-
    sion would go away.” Still, opportunities for senior leaders
    of the defendants to meet privately in these officers’ retreats
    abounded. And an executive of one of the defendants
    (AT&T) told the president of the association that “we all try
    not to surprise each other” and “if any of us are about to do
    something major we all tend to give the group a heads
    up”—“plus we all learn valuable info from each other.” This
    evidence would be more compelling if the immediate sequel
    to any of these meetings had been a simultaneous or near-
    No. 14-2301                                                    21
    simultaneous price increase by the defendants. Instead there
    were substantial lags. And as there is no evidence of what
    information was exchanged at these meetings, there is no
    basis for an inference that they were using the meetings to
    plot prices increases.
    This and other circumstantial evidence that the plaintiffs
    cite are almost an afterthought. They have staked almost
    their all on Hurditch’s emails—the name “Hurditch” recurs
    more than 160 times in the plaintiffs’ opening and reply
    briefs. It’s a mystery to us that the plaintiffs have placed
    such weight on those emails, thereby wasting space in their
    briefs that might have been better used. The plaintiffs greatly
    exaggerate the significance of the emails, but apart from the
    emails the circumstantial evidence that they cite provides
    insufficient support for the charge of express collusion.
    It is of course difficult to prove illegal collusion without
    witnesses to an agreement. And there are no such witnesses
    in this case. We can, moreover, without suspecting illegal
    collusion, expect competing firms to keep close track of each
    other’s pricing and other market behavior and often to find
    it in their self-interest to imitate that behavior rather than try
    to undermine it—the latter being a risky strategy, prone to
    invite retaliation. The plaintiffs have presented circumstan-
    tial evidence consistent with an inference of collusion, but
    that evidence is equally consistent with independent parallel
    behavior.
    We hope this opinion will help lawyers understand the
    risks of invoking “collusion” without being precise about
    what they mean. Tacit collusion, also known as conscious
    parallelism, does not violate section 1 of the Sherman Act.
    Collusion is illegal only when based on agreement. Agree-
    22                                                No. 14-2301
    ment can be proved by circumstantial evidence, and the
    plaintiffs were permitted to conduct and did conduct full
    pretrial discovery of such evidence. Yet their search failed to
    find sufficient evidence of express collusion to make a prima
    facie case. The district court had therefore no alternative to
    granting summary judgment in favor of the defendants.
    AFFIRMED.
    

Document Info

Docket Number: 14-2301

Citation Numbers: 782 F.3d 867

Judges: Wood, Posner, Tinder

Filed Date: 4/9/2015

Precedential Status: Precedential

Modified Date: 10/19/2024