Ronald Lehn v. GE Pension Plan ( 2010 )


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  •                            In the
    United States Court of Appeals
    For the Seventh Circuit
    No. 09-2430
    M ARY B ETH P ONSETTI, Trustee of the
    Ronald J. Lehn Declaration of Trust
    dated July 25, 2002,
    Plaintiff-Appellant,
    v.
    GE P ENSION P LAN, GE S AVINGS AND
    S ECURITY P ROGRAM, and G ENERAL
    E LECTRIC C OMPANY,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the Central District of Illinois.
    No. 07-1180—Michael M. Mihm, Judge.
    A RGUED A PRIL 16, 2010—D ECIDED JULY 30, 2010
    Before E ASTERBROOK, Chief Judge, F LAUM, Circuit Judge,
    and H IBBLER, District Judge. 1
    1
    The Honorable William J. Hibbler, District Judge for the
    Northern District of Illinois, sitting by designation.
    2                                               No. 09-2430
    F LAUM, Circuit Judge. This is an appeal from a district
    court order granting summary judgment in favor of the
    defendant benefit plans and company. Plaintiff-appellant
    alleged that defendants breached their fiduciary duty
    and their obligation to provide a “full and fair” review of
    a request for claims when they refused to disburse cash
    to a trust fund established by a former employee of Gen-
    eral Electric. Both parties agree that by default, under the
    Employee Retirement Income Security Act (“ERISA”), 
    29 U.S.C. §§ 1001
     et seq., money should go to the surviving
    spouse of the decedent. They also agree that decedent did
    not execute a valid transfer of entitlements to the plaintiff
    Trust. The plans required that any such change involve
    a form that bore the signature of the beneficiary, the
    signature of the spouse consenting to a transfer of benefits,
    and the signature of a notary or plan representative
    witnessing the prior two. At one point, decedent brought
    in the appropriate form to work with his signature on it
    and another he claimed belonged to his wife. A notary
    public signed it, but later swore in an affidavit that she
    did not actually witness the two principal signatures
    and that her certification was invalid. The Trustee ac-
    knowledges all of this, but nonetheless attempts to
    mount a collateral attack on the plans’ decision to dis-
    burse money to the then-living spouse (the one bene-
    ficiary recognized by law). We affirm.
    I. Background
    Defendants-appellees GE Pension Plan and GE Savings
    and Security Program (collectively, “the Plan”) are benefit
    No. 09-2430                                                   3
    plans organized under ERISA. Defendant General Electric
    Company (“GE”) operated a facility in Ottawa, Illinois.
    The Plan designated GE as its administrator.
    Decedent, Ronald J. Lehn (“Lehn”) was employed by
    GE at the Ottawa facility. Lehn had two children from
    a prior marriage, Samuel Lehn (“Samuel”) and Sarah Lehn
    (“Sarah”). He married Lisa Lehn on June 6, 1991, and
    remained married to her until his death. On June 3, 1991,
    he designated Lisa Lehn as his primary beneficiary
    under the Plan. By 2002, Lehn’s retirement accounts
    with the Plan exceeded a million dollars. After consulting
    with an attorney, Lehn signed a Declaration of Trust on
    July 25, 2002 (“the Trust”), to implement his estate plan.
    The Trust provided that following payment of expenses
    and taxes, the Trustee was directed to pay 25% of the
    principal and undistributed income to Lehn’s spouse,
    Lisa Lehn; 25% of the principal and undistributed
    income to Samuel; 25% of the principal and undistributed
    income to Sarah; and 25% of the principal and undistrib-
    uted income to Lehn’s siblings and parents.
    Sometime prior to March 2005, Lehn contacted em-
    ployees at GE’s Ottawa facility to obtain a Beneficiary
    Designation (“BD”) form. On March 27, 2005,2 he presented
    2
    Appellant’s original complaint states: “On March 7, 2005, Lisa
    Lehn and the decedent, Ronald Lehn, executed the attached
    Exhibit B.” Exhibit B is the GE Benefits Plans Beneficiary
    Designation form, which is dated “27 March 2005” next to
    Lehn’s signature. This date comports with the one mentioned by
    (continued...)
    4                                                 No. 09-2430
    to GE the signed BD form designating the Trustee as
    the primary beneficiary and recipient of all of his benefits
    under the Plan. The form bore the following language:
    STOP—If you are married your spouse is automatically
    your only primary beneficiary under the GE Pension
    and Savings & Security Plans. If you wish to name
    someone other than your spouse as primary benefi-
    ciary for these plans you must do the following:
    1) complete and sign this designation form; 2) obtain
    your spouse’s signature on this designation form;
    AND 3) complete and obtain the required sig-
    natures on the Consent Form which accompanies
    this designation form.
    Likewise, the Plan specifically provided that if a par-
    ticipant is married at the time of his death, his spouse
    will be the automatic beneficiary of any death benefits
    payable under the Plan unless the spouse consents to
    the designation of a different beneficiary in accordance
    with specific procedures. Among other requirements, the
    spouse’s consent must acknowledge the effect of the
    decision to waive benefits, and the spouse’s signature
    2
    (...continued)
    Joyce Anderson, GE Benefits Counsel, in her December 5, 2006
    letter. The district court referred to the document by the
    erroneous date introduced in the complaint, but we will rely on
    the actual marking for our shorthand. Curiously, elsewhere
    in their briefs, appellants describe the document as the
    “March 27, 2005 Designation of Beneficiary Form.” The form
    is stamped “APR 11 2005.”
    No. 09-2430                                               5
    must be “witnessed by a Plan representative or notary
    public.” These criteria parallel the ERISA rule that a
    spouse may waive his or her right to death benefits
    under a retirement plan only if the spouse’s consent
    acknowledges the effect of the waiver “and is witnessed
    by a plan representative or notary public.” 
    29 U.S.C. § 1055
    (c)(2)(A)(iii).
    After Lehn attempted to submit the March 27, 2005
    BD form, a GE employee informed him that he had to
    provide evidence of spousal consent in order to designate
    his trust as a beneficiary. On April 6, 2005, Lehn presented
    Karen Riveland, an administrative assistant employed
    at the GE plant who was licensed as an Illinois notary
    public, with a spousal consent form bearing a signature
    purporting to belong to Lisa Lehn. The consent form
    itself included a statement that the spouse’s consent
    must be witnessed by the notary. Riveland, whose
    usual duties included handling travel arrangements
    and performing clerical tasks, signed the form. On April 11,
    2005, Lehn submitted this consent form to GE along
    with the BD form directing the Plan to pay death benefits
    to appellant Trust.
    Lehn died on November 8, 2005. On November 11, 2005,
    Susan VanderVoort, GE Benefits Specialist, sent a letter
    to Lisa Lehn, advising her that GE was aware of Lehn’s
    death and that the records indicated that the Ronald J.
    Lehn Declaration of Trust was the named beneficiary.
    On December 15, 2005, Delia Garcia, acting as Lisa Lehn’s
    guardian and representative, submitted a claim for bene-
    fits. Garcia stated that “Lisa Lehn did not validly consent
    6                                             No. 09-2430
    to the payment of any GE benefits to the Ronald J. Lehn
    Declaration of Trust.” Garcia followed up with a letter
    dated January 4, 2006 asserting that Lisa Lehn was not
    mentally competent on the date of her purported consent.
    On March 22, 2006, an Illinois court adjudicated Lisa
    Lehn disabled and officially appointed Garcia as her
    guardian. Garcia informed VanderVoort of this develop-
    ment in a letter dated April 26, 2006. On August 28, 2006,
    an attorney for Lisa Lehn submitted to VanderVoort
    affidavits from two of Lisa Lehn’s physicians stating
    that Lisa’s “cognitive function was severely impaired”
    from advanced multiple sclerosis and that Lisa
    was “totally incapable of making financial decisions and
    understanding financial matters” in March and April
    2005. Garcia also forwarded the Plan a letter Ronald
    Lehn sent to his health insurance company on Septem-
    ber 27, 2005, in which he characterized his wife as
    suffering from dementia and a “senile degenerative
    brain” disorder since at least June 2004. Said letter de-
    scribed Lisa as “confused,” “disoriented,” “combative,”
    and “profoundly demented.” Finally, Garcia assembled
    evidence showing that Lisa had been concerned about
    her ability to cover her escalating medical expenses at
    the time of her alleged consent and would not have
    waived her right to benefits.
    During the summer of 2006, the Plan informed plain-
    tiff-appellant about Garcia’s claim that Lisa Lehn could
    not have competently waived her rights to the decedent’s
    benefits. Raymond Nolasco, attorney for the Trust, called
    Riveland and asked if she had notarized the Consent
    No. 09-2430                                             7
    Form for Lehn. Riveland indicated that she had and may
    have suggested that Lisa Lehn was present when she
    notarized the document. Approximately a month later,
    Nolasco called Riveland and asked her to sign an af-
    fidavit stating that Lisa Lehn was present when Riveland
    notarized the Consent Form. Riveland responded that
    she could not sign the affidavit because she had never
    met Lisa Lehn and that Lisa Lehn was not present when
    the Consent Form was notarized. Nolasco then advised
    VanderVoort and Joyce Anderson, GE’s in-house Benefits
    Counsel, to speak to Riveland about the notarization.
    Anderson contacted Riveland, who admitted that Lisa
    Lehn was not present when she notarized the Consent
    Form and swore to as much in an affidavit. VanderVoort
    subsequently received a copy of the letter written by
    Lehn on September 27, 2005 that sought medical coverage
    for his wife’s inpatient care and described Lisa Lehn
    as “profoundly demented.”
    On October 19, 2006, the Trust filed a complaint
    against GE, the GE Pension Plan, and the Estate of Lisa
    Lehn in Illinois Circuit Court. The Trust held off serving
    process on defendants to facilitate negotiation. The com-
    plaint alleged a breach of fiduciary duty and failure to
    pay benefits under ERISA as well as several state-law
    violations.
    On December 5, 2006, Anderson sent a letter to the
    Trust and Garcia advising them that Lisa Lehn’s claim
    for benefits was granted while the Trust’s claim was
    denied. The letter stated:
    Karen Riveland notarized [Lisa Lehn’s] signature.
    Karen Riveland is a GE employee in addition to being
    8                                               No. 09-2430
    a notary. I spoke with Karen Riveland along with
    Sue Vandervoort [sic], the GE Survivor Support team
    member who is handling the Lehn matter. Karen
    told us that she notarized the form at Ronald Lehn’s
    request at work. Lisa Lehn did not appear before
    the notary. Without a proper witness, the spousal
    consent is invalid.
    As the surviving spouse of Ronald J. Lehn, Lisa Lehn
    is the primary beneficiary of the Pension and S&Sp
    benefits.
    Anderson attached Riveland’s affidavit.
    Following receipt of the letter, one of the attorneys for
    appellants, Melissa Sims, requested additional documenta-
    tion from the Plan. Appellees fulfilled this demand and
    sent over the Summary Plan Description (“SPD”), Lehn’s
    entire claim file, and Karen Riveland’s job description. The
    Plan had provided the Trust with a copy of the disputed
    consent form on a prior occasion (appellants attached it
    to their original state court complaint).
    On March 20, 2007, Sims emailed Anderson the
    following message:
    After careful review, it has been determined that the
    intended plan beneficiary designation to the Ronald
    Lehn Trust was not legally effectuated based upon
    the representations made by your employee, Karen
    Riveland.
    In that connection [sic], we believe the law is such
    that the benefits according to the plan must be paid
    over to the surviving spouse, Lisa Lehn. Our com-
    No. 09-2430                                                      9
    plaint will not be dismissed as we will be adding
    a separate count against your client for breach of
    fiduciary duty in effectuating the intended plan
    beneficiary to the trust.
    You should discuss with Attorney John Sandberg the
    manner in which the funds must be paid over to his
    client, who is currently disabled.
    In June 2007, the Trust served process on defen-
    dants-appellees, who removed the action to federal court.
    On October 29, 2007, the $1,118,283.39 in Lehn’s GE
    Savings & Security Program account was paid to the Estate
    of Lisa Lehn. On December 1, 2007, the GE Pension Plan
    paid out the sums of $115,743.27 and $11,772.74 to Lisa’s
    Estate as well.
    On July 31, 2008, Judge Mihm granted GE’s motion to
    dismiss plaintiff-appellant’s breach of fiduciary duty
    claim on the grounds that the complaint did not identify
    any of the named defendants as fiduciaries who breached
    their duties under ERISA.3 The district court also
    3
    Two typographical errors in the decision below threaten to
    muddle the issues on appeal, but go away with a glance at
    subsequent developments in the case. The district court order
    ruling on the motion to dismiss began by discussing plain-
    tiff’s claim for payment of benefits under 
    29 U.S.C. § 502
    (a)(1)(B)
    in a segment titled “Section 502(A)(1)(b) [sic].” It then re-
    viewed our decision in Butler v. Encyclopedia Brittanica, 
    41 F.3d 285
     (7th Cir. 1994) (finding “appealing” the argument that a
    consent form was invalid because the spouse claimed that he
    (continued...)
    10                                                    No. 09-2430
    3
    (...continued)
    did not sign it in a suit under both §§ 502(a)(1)(B) and 502(a)(3)).
    After remarking that the Trust’s posture in the current case
    resembles that discussed in Butler, the district court went on to
    state that “the resolution of the § 502(a)(3) claim must be
    resolved on a more complete factual record following the
    limited discovery authorized in this case. Accordingly, this
    portion of the GE Defendants’ Motion to Dismiss must be
    denied at this time.” The court then moved on to segment B of
    the order, entitled “Fiduciary Duty Claim,” where it granted
    the motion to dismiss “[p]laintiff’s claim for breach of fiduciary
    duty under 
    29 U.S.C. § 1132
    (a)(1)(B)” because the Trust con-
    ceded that “the Complaint does not identify any GE Defendant
    as a ‘fiduciary’ who breached its duties under ERISA.” The
    district court then moved on to appellant’s state law claims.
    Given the decision’s context, nature of each cause of action,
    and the subsequent course of litigation, we read the July 31, 2008
    order to have denied the motion to dismiss with respect to the
    § 502(a)(1)(B) claim for payment of benefits and granted it
    with respect to the § 502(a)(3) claim for equitable relief. This
    interpretation follows the form of the Trustee’s November 30,
    2007 Amended Complaint, which reads, in relevant part: “The
    Trustee brings this action under Section 502 (a)(1)(B)of ERISA
    as a claim for the benefits the Trust is entitled to receive under
    the GE Benefits Program. 
    29 U.S.C. § 1132
     (a)(1)(B). Alterna-
    tively, she brings this action under Section 502 (a)(3)(B) of
    ERISA seeking equitable relief for the GE Plan’s breach of its
    fiduciary duty of care. 
    29 U.S.C. § 1132
     (a)(3)(B).” The reading
    we adopt also validates the posture of the district court’s
    subsequent ruling on defendants’ motion for summary judg-
    ment. In any event, in its Jurisdictional Statement and other
    (continued...)
    No. 09-2430                                                   11
    dismissed the Trust’s state law claim under the Illinois
    Notary Public Act. Finally, Judge Mihm dismissed all
    claims against Riveland and the Estate of Lisa Lehn, noting
    that, “[w]ith all due respect, Plaintiff’s explanation for
    why the Estate and Garcia were named parties makes
    no sense . . . .” In the same order, the district court denied
    the Trust’s motion for a jury trial, which is unavailable
    under ERISA.
    This left only the ERISA § 502(a)(1)(B) claim, which
    entitles a person to bring a civil action “to recover
    benefits due to him under the terms of his plan, to
    enforce his rights under the terms of the plan, or to
    clarify his rights to future benefits under the terms of the
    plan.” Appellant alleged that the Plan’s decision to
    deny benefits to the Trust and award them to Lisa Lehn
    amounted to an arbitrary and capricious action by an
    administrator prohibited by this provision. On May 4,
    2009, the district court granted the Plan’s motion for
    summary judgment on that issue. It found that documen-
    tary evidence of Lisa Lehn’s longstanding illness and
    incapacity at the time she allegedly signed the form, the
    Riveland affidavit, and
    3
    (...continued)
    parts of the brief, the Trust acknowledges that its § 502(a)(3)
    claim is no longer viable and that it is appealing only the
    judgment on its action under 
    29 U.S.C. § 1132
    (a)(1). Pl. Brief,
    at 41 (“On GE’s Rule 12(b)(6) motion to dismiss, plaintiff agreed
    the breach of fiduciary duty claim under Section 502(a)(3) of
    ERISA was eliminated by payment of the benefits to the sur-
    viving spouse.”).
    12                                              No. 09-2430
    the admission by Plaintiff’s counsel that the Consent
    Form had not been legally effectuated, is clear and
    convincing evidence that Riveland’s notarization on
    the Consent Form was invalid. The Court must con-
    clude that the Plan’s decision reaching the same
    conclusion was not arbitrary or capricious, but
    rather was imminently reasonable, as was its determi-
    nation that the benefits must be paid to Lisa Lehn
    under the terms of the Plan documents and ERISA.
    The court continued:
    Although the Plaintiff erroneously casts her argu-
    ment in terms of a breach of fiduciary duty claim, she
    then falls back to the argument that the Plan Adminis-
    trator acted arbitrarily in processing the claim for
    benefits under § 502(a)(1)(B) of ERISA. Assuming
    arguendo that such a claim can be asserted against a
    plan administrator under § 502(a)(1)(B), Plaintiff’s
    argument would still fail. . . . While perhaps not a
    textbook example of how competing claims for
    benefits should be resolved, the Court finds that the
    transactions and exchanges that took place between
    GE and the beneficiaries substantially complied with
    ERISA’s requirement that specific reasons for a
    denial of benefits be communicated to a claimant and
    that the claimant be afforded a full and fair review
    by the administrator. . . . Thus, even assuming that
    Plaintiff could bring a claim for breach of fiduciary
    duty in processing benefits pursuant to § 502(a)(1)(B),
    the Court concludes that such claim would fail. GE’s
    procedures substantially complied with the require-
    No. 09-2430                                                 13
    ments of ERISA under Hackett, and any deficiencies
    did not rise to the level of an arbitrary or capricious
    claims processing procedure.
    The Trust appeals. Its arguments, though poorly devel-
    oped, center around the proposition that the Plan did not
    fulfill its obligation to provide a full and fair review of a
    claim for benefits. For example, appellant states, “[The
    Anderson letter from Dec. 5, 2006] did not state the basis
    in the Plan the Plan provision [sic] or the statute on the
    form of a Spouse’s Consent. That was the basis of the
    decision, which full and fair review requires be stated”
    (citing 
    29 U.S.C. § 1055
    (c)(2)(A)(i)). Section 1055(c) sets out
    the requirements for a valid transfer of benefits from
    the default beneficiary spouse to a third person. It is
    the section referenced by the Plan in clauses demanding
    express spousal consent and notarization. Section
    1055(c)(2)(A) explains that a spouse’s election to waive
    benefits is valid only if:
    (i) the spouse of the participant consents in writing
    to such election,
    (ii) such election designates a beneficiary (or a form
    of benefits) which may not be changed without
    spousal consent (or the consent of the spouse ex-
    pressly permits designations by the participant with-
    out any requirement of further consent by the
    spouse), and
    (iii) the spouse’s consent acknowledges the effect of
    such election and is witnessed by a plan representative
    or a notary public . . . .
    14                                               No. 09-2430
    Appellant next takes issue with the standard of review
    the district court applied to the Plan’s decision, arguing
    that the district court should have reexamined the
    validity of the spousal consent form de novo as a ques-
    tion of law. The Trustee then attempts to append argu-
    ments that notary certifications should be interpreted
    through a lens of state common law and as testamentary
    acts to their already muddled brief. Section 1291 of
    Title 28 only grants us jurisdiction over final decisions of
    the district courts, here the May 4, 2009, summary judg-
    ment order. Accordingly, the Trust is restricted to a
    narrow appellate posture on the issue of whether the
    district court erred in finding that the Plan complied with
    ERISA demands of a full and fair review of benefit claims.
    II. Discussion
    A. Standard of Review
    We review a grant of summary judgment de novo.
    Semien v. Life Ins. Co. of N. Am., 
    436 F.3d 805
    , 809 (7th Cir.
    2006). The party moving for summary judgment bears
    the burden of establishing that there is no genuine issue
    of material fact and that it is entitled to judgment as a
    matter of law. Fed. R. Civ. P. 56(c). Any doubt as to the
    existence of a genuine issue for trial is resolved against
    the moving party. Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 255 (1986).
    In litigation over the payment of benefits under ERISA,
    our default stance is to examine an administrator’s deter-
    mination de novo. Firestone Tire & Rubber Co. v. Bruch, 489
    No. 09-2430                                                
    15 U.S. 101
    , 115 (1989); Raybourne v. Cigna Life Ins. Co. of
    N.Y., 
    576 F.3d 444
    , 448 (7th Cir. 2009). If, however, the
    plan explicitly confers discretionary authority to an
    administrator to determine whether benefits are due,
    we check only that the administrator did not abuse
    such discretion. Firestone, 489 U.S. at 115. Here, the
    parties do not dispute that the Plan vested absolute
    discretion in the administrator, so we will not reverse
    unless the action was arbitrary and capricious. Halpin
    v. W.W. Grainger, Inc., 
    962 F.2d 685
    , 688 (7th Cir. 1992).
    That is, we will uphold the administrator’s decision so
    long as “(1) it is possible to offer a reasoned explanation,
    based on the evidence, for a particular outcome, (2) the
    decision is based on a reasonable explanation of relevant
    plan documents, or (3) the administrator has based its de-
    cision on a consideration of the relevant factors that en-
    compass the important aspects of the problem.” Williams
    v. Aetna Life Ins. Co., 
    509 F.3d 317
    , 321-22 (7th Cir. 2007).
    Appellant nonetheless claims that we should review
    the Plan’s decision to distribute the funds to Lisa Lehn
    de novo for compliance with the requirements of ERISA
    § 502(a)(1)(B). To support this proposition, the Trustee
    cites a set of cases that grappled with the boundaries of
    discretion conferred to plan administrators in one
    narrow area: so-called “deemed denials” of benefits. In
    these situations, a set of regulations authorizes indi-
    viduals to file suit in federal court to dispute a plan’s
    failure to respond to a claim or an appeal within a time
    limit proscribed by regulation, generally ranging from
    45 to 120 days. See 
    29 C.F.R. § 2560.503-1
    (f) (2009). An older
    version of the regulation implemented this extension
    16                                                   No. 09-2430
    of adjudicatory rights by deeming claims met with
    silence denied, which in turn made them eligible for
    review by a district court pursuant to ERISA § 502, 
    29 U.S.C. § 1132.4
     See generally Jacobson v. SLM Corp. Welfare
    Benefit Plan, No. 1:08-cv-0267-DFH-DML, 
    2009 U.S. Dist. LEXIS 78597
    , at *11-14 (S.D. Ind. Sept. 1, 2009). Courts of
    Appeals then had to determine whether Firestone, which
    requires deferential review of discretionary action by
    plan administrators, also compelled similarly hands-off
    scrutiny of inaction by said administrators. See, e.g., Nichols
    v. Prudential Ins. Co. of Am., 
    406 F.3d 98
     (2d Cir. 2005);
    Gilbertson v. Allied Signal, Inc., 
    328 F.3d 625
     (10th Cir. 2003).
    The circuits reached conclusions with somewhat varied
    contours, but their precise parameters are not at issue
    here: the Trustee contests the validity of an overt act by
    the Plan, not an omission. Binding current precedent
    from this Court demands that upon review, we determine
    4
    The updated variant of the regulation equates an admin-
    istrator’s failure to follow the regulatory timeline with respect
    to a claim to the claimant’s exhaustion of administrative
    remedies, instead of an outright denial. The maneuver still
    entitles the claimant to file suit in federal court under 
    29 U.S.C. § 1132
    (a). See 
    29 C.F.R. § 2560.503-1
    (l) (2009) (“In the case of
    the failure of a plan to establish or follow claims procedures
    consistent with the requirements of this section, a claimant
    shall be deemed to have exhausted the administrative
    remedies available under the plan and shall be entitled to
    pursue any available remedies under section 502(a) of the Act
    on the basis that the plan has failed to provide a reasonable
    claims procedure that would yield a decision on the merits
    of the claim.”).
    No. 09-2430                                                  17
    whether this act fell into the spectrum of discretion
    allotted to the administrator, not whether it was a con-
    clusion we would reach by looking at the problem anew.
    Cf. Herzberger v. Standard Ins. Co., 
    205 F.3d 327
    , 329 (7th
    Cir. 2000) (“The issue is whether language in plan docu-
    ments to the effect that benefits shall be paid when the
    plan administrator upon proof (or satisfactory proof)
    determines that the applicant is entitled to them confers
    upon the administrator a power of discretionary judg-
    ment, so that a court can set it aside only if it was ‘arbitrary
    and capricious,’ that is, unreasonable, and not merely
    incorrect, which is the question for the court when
    review is plenary (‘de novo’).”).
    Thus, appellant’s citations to cases like Jebian v. Hewlett-
    Packard Co. Employee Benefits Org. Income Prot. Plan, 
    349 F.3d 1098
     (9th Cir. 2003), and Nichols are at best misguided.
    Both decisions concerned the review appropriate for
    deemed denials and reached the conclusion that such
    automatic decisions must be scrutinized more closely
    than reasoned interpretations of plan requirements. Cf.
    Sanford v. Harvard Indus., 
    262 F.3d 590
    , 597 (6th Cir. 2001).
    Prior to embarking on the non-deferential review, the
    Ninth Circuit expressly distinguished instances where
    a beneficiary attempts to pinpoint some procedural flaw
    in a discretionary plan action done in good faith from
    ultra vires steps that cannot receive deference:
    We have held previously that procedural violations
    can affect the merits determination concerning
    whether an abuse of discretion has taken place. Blau v.
    Del Monte Corp., 
    748 F.2d 1348
     (9th Cir. 1984), ruled
    that “ordinarily, a claimant who suffers because of a
    18                                               No. 09-2430
    fiduciary’s failure to comply with ERISA’s proce-
    dural requirements is entitled to no substantive rem-
    edy,” but that if procedural violations result in “sub-
    stantive harm,” then “a court must consider [such
    violations] in determining whether the decision to
    deny benefits in a particular case was arbitrary and
    capricious.” Blau, 748 F.2d at 1353-54.
    ...
    For present purposes, however, we leave the more
    general issue open and decide only that where the
    plan itself provides that a particular procedural viola-
    tion results in an automatic decision rather than one
    calling for the exercise of the administrator’s discre-
    tion, that provision is as enforceable as the provision
    giving the administrator discretionary authority
    under other circumstances. Deference to an exercise
    of discretion requires discretion actually to have
    been exercised.
    
    349 F.3d at 1105-06
     (emphasis added). The procedural
    violation at issue in Jebian was a plan’s failure to abide
    by its own contractual procedures for denying claims by
    default. The Trustee here has not alleged a similar
    breach and wouldn’t fare any better even if it did
    because our own precedent mandates that we review
    the statutory adequacy of procedures employed by a
    discretionary plan for abuse of discretion. Hackett v.
    Xerox Corp., 
    315 F.3d 771
    , 774-75 (7th Cir. 2003).
    Other cases cited by appellant are similarly inapposite.
    Krohn v. Huron Memorial Hospital, 
    173 F.3d 542
     (6th Cir.
    1999), concerns the scope of a fiduciary’s statutory duty
    No. 09-2430                                             19
    to disclose information in response to a beneficiary’s
    questions. Gaither v. Aetna Life Insurance Co., 
    394 F.3d 792
     (10th Cir. 2004), deals with the extent of a plan’s
    contractual and statutory obligation to investigate the
    nature of a claimaint’s disability and ends up applying
    arbitrary and capricious review, though in part due to
    appellant’s decision not to ask for closer scrutiny. The
    Tenth Circuit there asserted “the narrow principle that
    fiduciaries cannot shut their eyes to readily available
    information when the evidence in the record suggests
    that the information might confirm the beneficiary’s
    theory of entitlement and when they have little or no
    evidence in the record to refute that theory.” 
    Id. at 807
    .
    In this sense, the most salient aspect of Gaither works
    directly against the Trustee’s efforts to impugn on pro-
    cedural grounds the validity of a decision by appellees
    to which the Trustee herself acceded.
    We therefore inquire only whether the Plan’s decision
    to pay out benefits to Lisa Lehn was reasonable, mindful
    that “[r]eview under the deferential arbitrary and capri-
    cious standard is not a rubber stamp and deference
    need not be abject. Even under the deferential review
    we will not uphold a termination when there is an
    absence of reasoning in the record to support it.” Hackett,
    
    315 F.3d at 774-75
    ; Hess v. Hartford Life & Accident Ins.
    Co., 
    274 F.3d 456
    , 461 (7th Cir. 2001).
    B. Failure to Pay Benefits
    Sections 503 and 505 of ERISA require that “specific
    reasons for denial be communicated to the claimant
    20                                             No. 09-2430
    and that the claimant be afforded an opportunity for
    ‘full and fair review’ by the administrator.” Halpin, 
    962 F.2d at 688-89
    ; see also 
    29 U.S.C. § 1133
    ; 
    29 C.F.R. § 2560.503-1
     (2009). Substantial compliance is sufficient
    to meet this standard. Halpin, 
    962 F.2d at 690
    . The
    inquiry into whether termination procedures substan-
    tially complied with the demands of 
    29 U.S.C. § 1133
    is fact-intensive and “guided by the question of whether
    the beneficiary was provided with a statement of reasons
    that allows a clear and precise understanding of the
    grounds for the administrator’s position sufficient to
    permit effective review.” Hackett, 
    315 F.3d at 775
    .
    As explained by the district court and apparent even
    from appellant’s statement of facts, the Plan’s decision to
    deny the Trust’s claim was reasonable and properly
    communicated. The Trust does not base its contrary
    position on the contention that Lisa Lehn actually con-
    sented to the transfer of benefits, and with good reason—
    in the face of overwhelming evidence, its counsel ad-
    mitted the opposite in her March 20, 2007, email. Instead,
    appellant seeks to deny the Plan the right to use this same
    evidence to distribute benefits pursuant to federal law.
    The Trust cannot succeed in this endeavor. The rec-
    ord before us shows without ambiguity that appellees
    conducted a diligent, if unusual, investigation prior to
    reaching a conclusion that appellants acknowledge to be
    accurate. All available evidence in this case points to
    the fact that Riveland did not witness Lisa Lehn’s signa-
    ture and the Plan administrator did not act unreasonably
    when finding as much. The Plan then distributed much
    No. 09-2430                                                   21
    of this evidence to appellants and summarized the rest
    in substantively detailed correspondence that satisfies
    the requirements of 
    29 U.S.C. § 1133
    . In a case where
    plaintiffs-appellants filed a complaint long prior to any
    adverse determination and then used their counsel to
    engage in protracted negotiations under threat of
    moving forward with the action, the Plan duly accorded
    their position full and fair review.
    The Trust argues that “Judge Mihm [improperly] left
    the decision on the effect of a notary’s recantation of her
    certification to the discretion of the Plan Administrator.
    Here that confirmed a truly arbitrary decision because
    GE gave no consideration to the strong presumption of
    the validity of a notary certification.” Appellant then
    proceeds to cite a variety of cases establishing the pre-
    sumptive validity of testamentary documents and
    notary certifications. See, e.g., Colton v. Colton, 
    127 U.S. 300
    ,
    309 (1888) (discussing rules of construction for wills).
    Most are from the nineteenth century. Appellants argue
    that together, these mean that the Plan was not entitled
    to disregard the spousal consent form just because a
    notary subsequently cast doubt on the validity of her
    certification.
    This argument has little to do with the actual question
    before us. The Plan disregarded the spousal consent form
    not “just” on the basis of Riveland’s negative affidavit,
    but also because of the voluminous evidence of Lisa
    Lehn’s incapacity at the time she supposedly signed the
    document. Even the Trust does not claim that Lisa Lehn
    actually executed the waiver on March 27, 2005. Thus, the
    22                                                  No. 09-2430
    totality of the circumstances in this case unambiguously
    undermines the validity of the consent form.
    By contrast, the cases cited by appellant deal with
    situations where an individual attempts to dispute the
    validity of his or her own signature on the basis of a
    faulty notarization or an unreliable witness. For example,
    in Butler v. Encyclopedia Brittanica, 
    41 F.3d 285
     (7th Cir.
    1994), we held that a spouse who admitted signing
    an ERISA benefit waiver form could not himself later
    undo the effect of this signature by claiming that the
    form was not properly witnessed by a notary or plan
    representative. 
    Id. at 293
    . Based on the unremarkable
    proposition that “a notary public’s certificate of acknowl-
    edgment, regular on its face, carries a strong presump-
    tion of validity,” we held that testimony from an
    obviously self-interested witness (the plaintiff) was not
    enough evidence to cast aside the waiver.5 We explicitly
    5
    The Butler opinion characterized this result as an absence
    of “clear and convincing evidence” that the notarization was
    faulty. 
    41 F.3d at 295
    . Appellant hangs much of its argument
    on this phrase and implores us to read the decision as estab-
    lishing either an alternative level of review for administrative
    decisions dealing with notarized documents or a higher
    burden of proof for a Plan seeking to establish the validity
    of discretionary decisions implicating such documents. As we
    explained earlier, our precedent rejects the first request. The
    second proposition also goes nowhere because of this Court’s
    strong interest, reinforced by instructions from the Supreme
    Court, in maintaining the uniform weight of federal civil
    (continued...)
    No. 09-2430                                                   23
    and repeatedly referenced the record to reach this con-
    clusion. Accordingly, our comment that “[i]f a notary’s
    certificate were vulnerable to attack every time an inter-
    ested witness contradicted the certificate and the
    notary did not have a personal recollection of the event, ‘it
    would shock the moral sense of the community, deny
    justice, and create chaos in land titles[]’ and every other
    type of document requiring notarization,” 
    41 F.3d at 295
    , does not mandate reversal in this case.
    This conclusion is in line with the relevant older deci-
    sions of the Supreme Court. See, e.g., Young v. Duvall, 
    109 U.S. 573
    , 577 (1883) (requiring proof “of such a character
    as will clearly and fully show the certificate to be false
    or fraudulent” to contradict a certificate of acknowledg-
    ment to a conveyance of real estate); Ins. Co. v. Nelson, 
    103 U.S. 544
     (1880) (finding that testimony by wife that hus-
    band physically forced her to sign a mortgage on her
    property was not enough to void a transfer of the land
    where all other witnesses to the transaction were dead
    and her signature looked normal). These decisions
    5
    (...continued)
    judgments. To implement this interest, we presume that a
    preponderance of the evidence is enough to prove any fact in a
    civil suit. See Herman & Maclean v. Huddleston, 
    459 U.S. 375
    ,
    391 (1983) (applying the “preponderance-of-the-evidence
    standard generally applicable in civil actions” to suits under
    § 17(a) of the 1933 Securities Act). We will not deviate from
    this position unless a statute demands otherwise. See id. at 388-
    89; see also Grogan v. Garner, 
    498 U.S. 279
    , 287-88 (1991).
    24                                               No. 09-2430
    retain authority in the wake of Erie Railroad Co. v. Tompkins,
    
    304 U.S. 64
     (1938), because they form the federal
    common law of contracts applied to ERISA plans and the
    federal common law of trusts that provides a theoretical
    foundation for the statute itself. See Marrs v. Motorola,
    Inc., 
    577 F.3d 783
    , 787 (7th Cir. 2009); Ruttenberg v. United
    States Life Ins. Co., 
    413 F.3d 652
    , 659 (7th Cir. 2005). See
    generally Mondry v. Am. Family Mut. Ins. Co., 
    557 F.3d 781
    ,
    805-06 (7th Cir. 2009); Eddy v. Colonial Life Ins. Co. of Am.,
    
    919 F.2d 747
    , 750 (D.C. Cir. 1990). In this sense, they
    support our finding that the Plan acted reasonably. For
    example, while the Nelson Court reached its result
    under the rubric of the “clear and convincing evidence”
    standard inapplicable here, it focused on the record.
    Cases like Nelson thus only serve to reinforce the
    obvious conclusion that appellee’s determination that
    Lisa Lehn did not waive her right to the decedent’s bene-
    fits was neither arbitrary nor capricious.
    C. Breach of Fiduciary Duty
    Appellant asserts that even if it is not entitled to receive
    any payment of benefits from the Plan, it may still sue
    them for breach of fiduciary duty in this § 502(a)(1)(B)
    action (the Trust does not appeal the dismissal of its
    plea for equitable remedies under §502(a)(3)). This is a
    novel theory. We have previously differentiated be-
    tween suits under ERISA § 502(a)(1)(B), which we have
    characterized as essentially a contract remedy under
    the terms of the plan, Herzberger v. Standard Ins. Co., 
    205 F.3d 327
    , 330 (7th Cir. 2000), from suits under ERISA
    No. 09-2430                                                   25
    § 510, actionable through ERISA § 502(a)(3). Section 510
    prohibits interference with a person’s opportunity to
    become eligible for plan benefits:
    Section 510, unlike Section 502(a)(1)(B), is not con-
    cerned with whether a defendant complied with the
    contractual terms of an employee benefit plan.
    Rather, the emphasis of a Section 510 action is to
    prevent persons and entities from taking actions
    which might cut off or interfere with a participant’s
    ability to collect present or future benefits or which
    punish a participant for exercising his or her rights
    under an employee benefit plan. See, e.g., 
    29 U.S.C. § 1140
    ; Felton v. Unisource Corp., 
    940 F.2d 503
    , 512
    (9th Cir. 1991). The difference between enforcing the
    terms of a plan and assuring that parties do not some-
    how impinge on current or future rights under em-
    ployee benefit plans may seem subtle at first glance,
    but upon a close examination it becomes clear that
    the distinction is great. In order to enforce the terms of
    a plan under Section 502, the participant must first qualify
    for the benefits provided in that plan. See 
    29 U.S.C. § 1132
    .
    Rather than concerning itself with these qualifica-
    tions, one of the actions which Section 510 makes
    unlawful is the interference with a participant’s
    ability to meet these qualifications in the first instance.
    Tolle v. Carroll Touch, Inc., 
    977 F.2d 1129
    , 1133-34 (7th Cir.
    1992) (emphasis added).
    The live portion of appellant’s suit alleges only a viola-
    tion of § 502(a)(1)(B). This statutory provision is designed
    to defend a person’s contractual entitlements to benefits.
    26                                                 No. 09-2430
    For the reasons stated in Part B, the Trustee has no
    rights under the Plan—nothing that belongs to appellant
    falls under the protective umbrella of § 502(a)(1)(B). Such
    a conclusion restricts the remedy for any remaining
    fiduciary violation to equitable relief. Varity Corp. v. Howe,
    
    516 U.S. 489
    , 508-15 (1996); see also Strom v. Goldman, Sachs
    & Co., 
    202 F.3d 138
     (2d Cir. 1999) (holding that where
    a plaintiff was not entitled to receive any benefits
    under the terms of the plan, a breach of fiduciary duty
    by the plan administrator in violation of § 404(a)(1)(B)
    did not establish alternate grounds for recovery under
    § 502(a)(1)(B)). With its § 502(a)(3) cause of action gone,
    appellant is no longer eligible to seek equitable relief. The
    Trust’s sole remaining claim under § 502(a)(1)(B) could
    only “recover benefits due . . . under the terms of the plan.”
    Because any monetary award in the suit would amount
    to compensatory damages for breach of contract and the
    Plan’s conduct makes such an award inappropriate, we
    affirm the district court’s judgment without examining
    whether the Plan’s conduct complied with ERISA require-
    ments for a fiduciary.6 See also Sharp Elecs. Corp. v. Metro.
    6
    Though we do not reach the merits of the fiduciary claim in
    this appeal, we note that the Plan’s conduct would likely pass
    muster under any applicable standard. By invoking the
    § 502(a)(3) remedy, appellant seeks to recharacterize its argu-
    ment that the Plan acted arbitrarily and capriciously when
    it identified Lisa Lehn as the sole valid beneficiary of
    decedent’s entitlement into a claim that the Plan did not act
    with the “care, skill, prudence, and diligence” required by 29
    (continued...)
    No. 09-2430                                                       27
    Life Ins. Co., 
    578 F.3d 505
    , 513 (7th Cir. 2009) (reiterating
    the rule that a claim for a breach of fiduciary duty
    under ERISA following a permissible adverse determina-
    tion must seek to recover losses to the Plan, not a con-
    tractual counterparty).
    6
    (...continued)
    U.S.C. § 1104 in reaching this same decision. Both allegations
    arise from the same record, which, as we explained, contains
    no sign of faulty decisionmaking by the administrator. Since the
    Trustee has almost no evidence to back her position, even a
    rather drastic change in legal standard applicable to the case
    (from that of reasonableness to the “ ‘rigid level of conduct’
    expected of fiduciaries,” Varity, 
    516 U.S. at 514-16
     (citations
    omitted)) would yield the same result—no matter how strong
    a magnifying glass a court is willing to use, a zero will remain
    a zero. Moreover, ERISA § 404 by its terms imposes a
    fiduciary duty on the Plan only with respect to Plan participants
    and beneficiaries, not third parties whose financial interests
    may be indirectly implicated by a compensation decision.
    
    29 U.S.C. §1104
    (a)(1) (“a fiduciary shall discharge his duties
    with respect to a plan solely in the interest of the participants
    and beneficiaries and—. . . for the exclusive purpose of: . . .
    providing benefits to participants and their beneficiaries . . . .”).
    Appellant is one such third party and could not find redress
    even if she could squeeze her claim into the § 502(a)(1)(B) box.
    See also Johnson v. Georgia-Pacific Corp., 
    19 F.3d 1184
    , 1188 (7th
    Cir. 1994) (stating that the ERISA definition of a “fiduciary” in
    
    29 U.S.C. § 1002
    (21)(A) “does not make a person who is a
    fiduciary for one purpose a fiduciary for every purpose. A
    person ‘is a fiduciary to the extent that’ he performs one of
    the described duties; people may be fiduciaries when they
    do certain things but be entitled to act in their own interests
    when they do others.”).
    28                                               No. 09-2430
    We recognize the strong need for uniformity in federal
    common law generally and ERISA interpretation in
    particular, see Metro. Life Ins. Co. v. Johnson, 
    297 F.3d 558
    ,
    567 (7th Cir. 2002); Phoenix Mut. Life Ins. Co. v. Adams, 
    30 F.3d 554
    , 564 (4th Cir. 1994), and our conclusion here
    comports with the bulk of jurisprudence on the issue, as
    well as Supreme Court decisions like Varity that view
    the remedies available under 
    29 U.S.C. § 1132
    (a) as dis-
    crete, non-redundant, non-fungible causes of action. The
    Second Circuit has permitted a “hybrid” suit for a proce-
    dural violation of ERISA that led to an underpayment
    of benefits and that the plaintiff characterized as a breach
    of fiduciary duty to go forward under § 502(a)(1)(B),
    Wilkins v. Mason Tenders Dist. Council Pension Fund, 
    445 F.3d 572
    , 582 (2d Cir. 2006), but the posture of that case
    stands in stark contrast to the one before us today and
    poses questions that we reserve for a later date. The
    plaintiff in Wilkins was a union construction worker who
    claimed that the plan owed him a larger benefit than the
    one the plan had calculated. Wilkins premised this claim
    on the theory that over the span of 40 years, his various
    employers underreported his wages to avoid making
    the full contribution required for his contractually guaran-
    teed union retirement benefits. Wilkins faulted the de-
    fendant pension fund too, for failing to adequately audit
    the employers, as well as for not disclosing an internal,
    written fund policy that required members to provide
    pay stubs showing a union wage as evidence that they
    were entitled to benefits for work not reported by em-
    ployers (“the Pay Stub Policy”).
    No. 09-2430                                               29
    Only the second allegation is potentially relevant here,
    because in form, it asserted a procedural violation of
    ERISA disclosure requirements for conditions that a
    participant must satisfy to be eligible for benefits. See 
    29 U.S.C. § 1022
    (b); 
    29 C.F.R. § 2520.102-3
    (l) (2009); 
    29 C.F.R. § 2520.102-3
    (j)(1) (2009). The district court characterized
    this theory as a one articulating a breach of fiduciary
    duty colorable under § 502(a)(3) and thus ineligible for
    anything other than equitable relief. The Second Circuit
    disagreed, contrasting Strom v. Goldman, Sachs & Co. in
    the process:
    The district court’s starting premise is correct: suits
    may be brought under § 502(a)(3) only for “those
    categories of relief that were typically available in
    equity,” Mertens v. Hewitt Assocs., 
    508 U.S. 248
    , 256
    (1993), and “classic compensatory . . . damages are
    never included within” these categories, Gerosa, 329
    F.3d at 321. See also Great-West, 534 U.S. at 210-11. We
    believe, however, that Wilkins’s claim may be under-
    stood not as a claim for equitable relief under
    § 502(a)(3), but as a claim to recover plan benefits
    under § 502(a)(1)(B). Accordingly, the limitations
    on the forms of relief available under § 502(a)(3) do not
    apply to his claim.
    ...
    Wilkins, on the other hand, is, by hypothesis, entitled
    under the plan to the benefit he seeks: a pension
    calculated on the basis of all his covered employ-
    ment. (What level of benefits he is due—if any—is,
    of course, an analytically distinct (and fact-inten-
    30                                             No. 09-2430
    sive) question that depends on the scale of the
    underreporting.) That he has also characterized the
    Fund’s alleged failure to produce a valid SPD as a
    breach of its duties as a fiduciary in no way fore-
    closes his access to relief under § 502(a)(1)(B). And,
    as decisions of this court have made clear, “if a sum-
    mary plan ‘is inadequate to inform an employee of
    his rights under the plan, ERISA empowers plan
    participants and beneficiaries to bring civil actions
    against plan fiduciaries for any damages that result
    from the failure to disclose’ under 
    29 U.S.C. § 1132
    (a)(1)(B).” Layaou, 238 F.3d at 212; see also
    Burke, 336 F.3d at 114 (holding that, where the plain-
    tiff was likely prejudiced by a defective SPD, she
    was entitled to recover under § 502(a)(1)(B) the
    benefits she was due under the plan as construed in
    light of the SPD).
    
    445 F.3d at 582-83
     (some citations omitted). To the extent
    that the above language suggests that ERISA permits
    some co-mingling between theories of recovery, it also
    distinguishes environments where such fraternizing may
    occur from the present appeal. Crucially, under the logic
    of Wilkins and Strom (where the Second Circuit denied
    recovery for a potential breach of fiduciary duty under
    the auspices of § 502(a)(1)(B) contractual remedy to a
    plaintiff lacking a contractual connection to the plan), a
    procedural misstep by a plan administrator can only lead
    to money damages when the plaintiff victim of said
    misstep has an indisputable entitlement to some benefits.
    Here, the Trust has no right to receive anything from
    the appellees. Any injury appellant suffered from a poten-
    No. 09-2430                                              31
    tial shortfall in care by a plan with which it maintained
    no legal relationship is not cognizable in a suit under
    § 502(a)(1)(B). See Wilkins, 
    445 F.3d at 585
    ; cf. Burke v.
    Kodak Ret. Income Plan, 
    336 F.3d 103
    , 113 (2d Cir. 2003)
    (“Cognizant of ERISA’s distribution of benefits, we
    require, for a showing of prejudice, that a plan participant
    or beneficiary was likely to have been harmed as a result
    of a deficient SPD.”).
    Appellants also make the argument that the district
    court erred in granting summary judgment in favor of
    defendants-appellees on the fiduciary duty issue be-
    cause the Plan “did not address plaintiff’s claim for
    the breach of the fiduciary duty of care in claims pro-
    cessing.” In doing so, the Trust argues, the Plan failed to
    meet its burden of identifying grounds on which sum-
    mary judgment may be granted. As appellees point
    out, however, the Amended Complaint distinguished
    between a claim of a breach of fiduciary duty under
    ERISA § 502(a)(3)(B) and a claim for benefits under
    § 502(a)(1)(B). The latter survived a motion to dismiss;
    the former did not. The Trust acknowledges that “the
    breach of fiduciary duty claim under § 502(a)(3) of
    ERISA was eliminated by payment of the benefits to the
    surviving spouse.” As demonstrated above, § 502(a)(1)(B)
    does not amount to parallel grounds for relief on
    fiduciary duty grounds where a person is not already
    entitled to benefits. There were no procedural errors in
    the district court’s grant of summary judgment.
    32                                          No. 09-2430
    III. Conclusion
    For the foregoing reasons, we A FFIRM the judgment of
    the district court.
    7-30-10