Shawn Eagan v. Michael Dempsey ( 2021 )


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  •                                 In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________________
    No. 17-3184
    SHAWN EAGAN,
    Plaintiff-Appellant,
    v.
    MICHAEL DEMPSEY, et al.,
    Defendants-Appellees.
    ____________________
    Appeal from the United States District Court for the
    Central District of Illinois.
    No. 1:15-cv-01149 — Colin S. Bruce, Judge.
    ____________________
    ARGUED NOVEMBER 4, 2020 — DECIDED FEBRUARY 9, 2021
    ____________________
    Before EASTERBROOK, RIPPLE, and ROVNER, Circuit Judges.
    RIPPLE, Circuit Judge. Shawn Eagan, an inmate in the Illi-
    nois Department of Corrections, brought this section 1983
    action to seek redress for alleged violations of the Eighth
    Amendment by medical and custodial staff at Pontiac Cor-
    rectional Center (“Pontiac”). 1 Mr. Eagan brings this appeal,
    1 Defendants James Berry, Dillon Law, and Travis Sullivan were correc-
    (continued … )
    2                                                     No. 17-3184
    claiming that the district court abused its discretion when it
    denied his motions to recruit and appoint counsel for him.
    He also submits, in the alternative, that the district court
    erred in granting summary judgment for the defendants.
    After careful study of the record as well as the written
    and oral arguments of counsel, we hold that, in its consider-
    ation of the motion to recruit counsel, the district court de-
    parted significantly from our decision in Pruitt v. Mote, 
    503 F.3d 647
     (7th Cir. 2007) (en banc). We also hold that Mr. Ea-
    gan has established that, but for this departure, there is a
    reasonable likelihood that the assistance of counsel would
    have altered the outcome of the defendants’ summary
    judgment motion with respect to Mr. Eagan’s claims based
    on Dr. Dempsey’s decisions on December 1 and 2, 2014.
    Mr. Eagan has not established, however, that there is a rea-
    sonable likelihood of a different outcome with respect to the
    officer defendants. Indeed, the record clearly supports the
    district court’s grant of summary judgment in their favor.
    Accordingly, the judgment of the district court is af-
    firmed in part and vacated in part. The case is remanded for
    further proceedings consistent with this opinion.
    ( … continued)
    tional officers at Pontiac during the relevant time. Defendant Aimee
    Moorhouse was a correctional medical technician (“CMT”) at Pontiac.
    Defendant Michael Dempsey, a physician licensed to practice medicine
    in Illinois, was employed by Wexford Health Sources, Inc. to provide
    psychiatric services and medication management to incarcerated indi-
    viduals at Pontiac.
    No. 17-3184                                                                3
    I
    BACKGROUND
    A.
    Mr. Eagan suffers from a variety of mental illnesses in-
    cluding depression, schizophrenia, and bipolar disorder. On
    November 30, 2014, Mr. Eagan engaged in self-harming be-
    haviors while under suicide watch. Pontiac maintains cri-
    sis-watch cells that are constructed of concrete and have
    steel doors with a plexiglass window in the door. These cells
    also have a “chuckhole” through which inmates can put
    their hands to allow the officers to cuff their hands behind
    their backs. Officers check and monitor inmates in cri-
    sis-watch cells on a thirty-minute, fifteen-minute, ten-
    minute, or continuous basis, depending on the orders left by
    medical and correctional personnel with responsibility for
    making those decisions. Under standing orders relating to
    Mr. Eagan, the officers monitored him every ten minutes.
    Because of his illnesses, Mr. Eagan often hears the voice
    of a woman named “Lucina.” When Lucina screams,
    Mr. Eagan attempts to dull the pain or quiet the screams by
    self-inflicting wounds and banging his head. Specifically,
    when Mr. Eagan has a crisis period, he attempts to assuage
    the noise and pain of the screams by banging his forehead
    against the cell door in an effort to induce a headache or to
    otherwise inflict pain, which he finds more acceptable than
    Lucina’s screams. When the screams take over, Mr. Eagan is
    sometimes unable to stop himself. 2 When the subsequent
    2 R.81, Ex. 1 at 6 (Eagan Dep. 22:2–9) (“Q: So you’re in control in that sit-
    uation still; is that right? A: Sometimes not. It’s like some type of, like,
    (continued … )
    4                                                           No. 17-3184
    head-banging occurs, officers generally will grab Mr. Eagan
    through the bottom chuck, turn him around, and try to lead
    him out of the cell.
    1.
    On November 30, 2014, Mr. Eagan was in his crisis-watch
    cell when he heard Lucina scream. He had been banging his
    head for about two minutes when Officer Berry arrived,
    cuffed his hands, and took him to an area called the “hold-
    ing tank.” There, officers shackled Mr. Eagan to a bench, but
    Mr. Eagan started to bang his head backwards against the
    wall. Officers Sullivan and Law then had to restrain him in-
    side of the holding tank. CMT Moorhouse entered the hold-
    ing tank to tend to the bleeding cut on Mr. Eagan’s forehead.
    Mr. Eagan continued to hear Lucina’s screams.
    After tending to Mr. Eagan’s forehead wound, CMT
    Moorhouse stepped out of the holding tank and made a
    phone call to seek further direction. Upon her return, she in-
    structed the officers that Dr. Dempsey had ordered that they
    place Mr. Eagan back in his cell on a ten-minute watch. Of-
    ficers Sullivan, Law, and Berry therefore escorted Mr. Eagan
    back to his crisis-watch cell. Dr. Dempsey states that Mr. Ea-
    gan was warned that if he was unable to remain safe, he
    would receive forced injections to prevent him from contin-
    uously harming himself.
    Within minutes, the screams restarted, and Mr. Eagan
    ( … continued)
    push, like it’s where, like, the screams will happen and I can take only so
    much. It’s like something just take over me where I just, I don’t know, be
    out of control and I can’t really stop myself.”).
    No. 17-3184                                                   5
    again started banging his head against the plexiglass. Officer
    Sullivan ordered Mr. Eagan to cuff up, notified Lieutenant
    Zook, and applied wrist and ankle restraints. Lieutenant
    Zook and Officer Sullivan then escorted Mr. Eagan to the
    holding tank. After he was shackled to the bench, CMT
    Moorhouse again tended to Mr. Eagan’s wound, which had
    become deeper.
    After caring for Mr. Eagan’s wound, CMT Moorhouse
    left and again called Dr. Dempsey. Dr. Dempsey ordered
    emergency enforced injections of 10 mg of Haldol and 50 mg
    of Benadryl. Dr. Dempsey explained in his affidavit that he
    prescribed Haldol because Haldol was similar to Risperdal,
    a drug Mr. Eagan had taken in the past with minimal side
    effects. Dr. Dempsey prescribed a low dosage of Haldol be-
    cause temporary side effects of involuntary movement and
    tremors are known to occur. Dr. Dempsey’s prescription of
    Benadryl, an anticholinergic drug, was to treat or prevent
    any Haldol side effects; Benadryl also has the added benefit
    of containing potent antihistaminic, anxiolytic, and sedative
    properties. After a nurse administered these medications by
    injection, officers escorted Mr. Eagan back to his original cri-
    sis-watch cell.
    2.
    In his deposition, Mr. Eagan stated that after the leg
    shackles and handcuffs were removed, he “[didn’t] know
    what happened,” but that he fell asleep on the floor until
    breakfast was distributed the next morning, December 1. 3 He
    recalled waking up on the floor. Mr. Eagan stated that his
    3 Id. at 15.
    6                                                 No. 17-3184
    upper body felt locked, that he was stuck on his back, and
    that he was unable to get up to receive breakfast that morn-
    ing. Mr. Eagan further stated that he experienced stiffness in
    his neck and that while his jaw had not yet been locked
    open, his ability to move his jaw was “off and on.” 4 Mr. Ea-
    gan said he was able to crawl around, but after urinating in
    the corner of his cell, returned to lying on the floor until
    right before the 3:00 p.m. shift.
    The crisis-watch observation logs, in which officers noted
    their observations of Mr. Eagan every ten minutes, recite
    that Mr. Eagan was on his bed when he was returned to his
    crisis-watch cell at 10:30 p.m. on November 30, 2014, and
    remained on his bed until December 1, 2014, at 6:50 a.m. The
    logs indicate that Mr. Eagan moved between his bed and the
    door from 7:00 a.m. until 1:10 p.m. and ate on his bed at
    10:40 a.m. The crisis-watch logs indicate that Mr. Eagan was
    on the floor until 1:20 p.m. Mr. Eagan was observed back on
    his bed at 2:40 p.m.
    Dr. Dempsey stated in his affidavit that he had evaluated
    Mr. Eagan at his cell around 9:35 a.m. on December 1, 2014.
    Dr. Dempsey stated that Mr. Eagan stood at his cell door and
    told him that, the night before, “the voices kept telling [him]
    to beat [his] head.” 5 Mr. Eagan also reported that he had re-
    ceived the Haldol and Benadryl the night before, and that he
    had woken up hungry. Dr. Dempsey stated that Mr. Eagan
    did not complain of stiffness or an inability to move his body
    or jaw or of any headache. In addition, Dr. Dempsey ob-
    4 Id. at 21.
    5 R.84, Ex. 1 at 3–4.
    No. 17-3184                                                 7
    served Mr. Eagan exhibit a full range of motion and ability
    to move his jaw normally when Mr. Eagan spoke with him.
    According to Mr. Eagan, when the 3:00 p.m. shift began,
    his neighbor told the watch officer that something was
    wrong with Mr. Eagan. When the watch officer looked into
    Mr. Eagan’s cell, the officer said that nothing was wrong
    with Mr. Eagan and that Mr. Eagan’s situation was “funny.” 6
    Mr. Eagan recalled that Officer Sullivan was one of the offic-
    ers on the 3:00 p.m. shift but did not remember the other of-
    ficers. Mr. Eagan states that Officer Sullivan, among others,
    checked on him throughout the day, and that Officer Sulli-
    van mocked Mr. Eagan and laughed at his condition. In his
    complaint, Mr. Eagan stated that when he asked for help,
    Officer Sullivan told Mr. Eagan, “You’re faking.” 7
    The crisis-watch logs indicate that Officer Leipold con-
    ducted the observations from 3:00 p.m. until 6:00 p.m. Of-
    ficer Sullivan made observations from 6:10 p.m. until 6:50
    p.m. Officers Leipold, Pyle, and Law performed the checks
    from 7:00 p.m. until the end of the shift at 11:00 p.m. From
    11:00 p.m. until 5:50 a.m. the following morning, the officers
    on duty observed Mr. Eagan on the floor.
    3.
    Mr. Eagan recalled waking up on the floor on December
    2, 2014, around breakfast time with his jaw locked
    wide-open. Mr. Eagan said the pain in his jaw was excruciat-
    ing and that it hurt so much that he cried. Mr. Eagan also
    6 R.81, Ex. 1 at 16 (Eagan Dep. 62:20).
    7 R.1 at 7.
    8                                                  No. 17-3184
    stated that his chest and neck were stiff and tight. According
    to the declaration of a neighboring inmate, Andrew
    McKissick, Mr. Eagan “started calling for help because his
    neck and face was locking up.” 8 McKissick alerted officers
    for help. At approximately 9:00 a.m., Major Susan Prentiss
    approached Mr. Eagan’s cell, and Mr. Eagan pointed to his
    jaw. Mr. Eagan recalled that Major Prentiss attempted to
    calm him down and said that she would get a medical tech-
    nician to see him. Sometime later (but before 3:00 p.m.),
    CMT Jennifer Tinsley evaluated Mr. Eagan. Mr. Eagan con-
    tinued to point to his jaw. Mr. Eagan stated that CMT Tins-
    ley told him that she could not do anything for him, but that
    she would let Dr. Dempsey know of his situation immediate-
    ly.
    The crisis-watch logs for December 2, 2014, indicate that
    Mr. Eagan ate breakfast at 6:30 a.m. and was talking at 6:40
    and 6:50 a.m. Mr. Eagan was observed on the floor, at the
    door, and on his bed for the rest of the morning, and was ob-
    served eating at 10:20 a.m. At 12:00 p.m., licensed clinical so-
    cial worker Andrea Moss came to evaluate Mr. Eagan. Her
    report recites that, upon her arrival, Mr. Eagan was standing
    naked at the back of his cell, and that she therefore told him
    that she would not speak with him unless he put on his
    smock. Mr. Eagan responded, “I’m done messin[g] [with]
    you, I don’t want to talk to you.” 9 When Ms. Moss began to
    walk away, Mr. Eagan started yelling, “mental health is
    8 R.90, Ex. 1 at 4 (Decl. of Andrew McKissick).
    9 R.81, Ex. 2 at 14.
    No. 17-3184                                                           9
    playing games and won’t talk to me, I ain’t do nothing.” 10
    Ms. Moss approached Mr. Eagan’s cell once Mr. Eagan was
    dressed, but Mr. Eagan refused to speak with Ms. Moss,
    choosing to stare blankly at the wall. Ms. Moss ordered a fol-
    low-up for the following day.
    At 2:00 p.m., Dr. Dempsey evaluated Mr. Eagan for
    side-effects from the forced injections given on November
    30, 2014. Mr. Eagan complained of “neck stiffness,” but ex-
    hibited a full range of motion, no tremors, and the ability to
    move his neck, mouth, and jaw normally. 11 Dr. Dempsey
    noted that Mr. Eagan had “no dystonia or other extrapyram-
    idal side effects” 12 and made no complaints of headache.
    Mr. Eagan states that Dr. Dempsey told him that he would
    not give Mr. Eagan anything because Mr. Eagan was engag-
    ing in self-inflicted harm of banging his head. McKissick,
    Mr. Eagan’s neighbor, stated that he overheard Dr. Dempsey
    tell Mr. Eagan that this is what he wanted him to feel like,
    that “he (Dr. Dempsey) wanted Eagan to feel the psych
    meds so he will think about the shot before he hit his head
    again.” 13 McKissick, who had also received two shots of psy-
    chotropic drugs, claimed he suffered from the same side ef-
    10 Id.
    11 R.84, Ex. 1 at 4.
    12 Id. “Dystonia” means “[p]rolonged involuntary muscular contractions
    that may cause twisting (torsion) of body parts, repetitive movements,
    and increased muscular tone.” Taber’s Medical Dictionary (23d ed. 2017).
    “Extrapyramidal side effects of medication” may include muscular rigid-
    ity, tremors, and difficulty walking. Id.
    13 R.90, Ex. 1 at 6 (Aff. of Andrew McKissick).
    10                                               No. 17-3184
    fects from the “shot” and “was told that [Dr.] Dempsey
    wouldn’t order [him] [or] inmate Eagan the shot for the side
    [e]ffects.” 14
    The crisis-watch observation logs indicate that Mr. Eagan
    responded for the count at 3:00 p.m. Officer Leipold was the
    watch officer during the 3:00 to 11:00 p.m. shift. When Of-
    ficer Leipold came around, Mr. Eagan attempted to point out
    his jaw problem. Mr. Eagan’s neighbor also told Officer
    Leipold that Mr. Eagan’s jaw was locked up, but Officer
    Leipold stated that he could not do anything about it.
    Mr. Eagan acknowledged, however, that Officer Leipold did
    attempt to keep him calm. Each time Officer Leipold came to
    check on him, Officer Leipold tried to talk to him and at-
    tempted to make sure he would not start banging his head.
    As Mr. Eagan put it, Officer Leipold “was actually trying to
    help me” even without giving him medication. 15 Officer
    Leipold nevertheless observed Mr. Eagan banging on the
    door and on his bed over the next four watches, and at 3:50
    p.m., observed Mr. Eagan banging his head on the door. Of-
    ficer Leipold then took Mr. Eagan to the holding tank at 4:00
    p.m.
    A medical technician came to evaluate Mr. Eagan and at-
    tempted to calm him down. When the CMT went to make a
    phone call, Officer Sullivan came into the holding tank to
    restrain Mr. Eagan. When the CMT returned, she continued
    to tell Mr. Eagan to relax and stated that Dr. Dempsey was
    not going to do anything for him, and that they had to put
    14 Id. at 5 (Decl. of Andrew McKissick).
    15 R.81, Ex. 1 at 20 (Eagan Dep. 77:18–22).
    No. 17-3184                                                11
    Mr. Eagan back in his cell. Officer Sullivan escorted Mr. Ea-
    gan back to his cell.
    Mr. Eagan recalled that, later during the evening, he saw
    and heard Officer Sullivan laughing and mocking him.
    Mr. Eagan stated that when dinner trays were passed out,
    Officer Sullivan had said, “Well, you ain’t going to be eating
    no pizza today.” 16
    Around 11:30 p.m. that evening, Mr. Eagan’s jaw
    snapped shut and his mouth closed. Mr. Eagan asked the
    watch officer on the overnight shift for some Tylenol but
    was unable to acquire any. Mr. Eagan experienced jaw sore-
    ness but was able to eat breakfast the following morning on
    December 3, 2014. Mr. Eagan stated at his deposition that he
    continued to experience residual jaw soreness and popping.
    B.
    On April 15, 2015, Mr. Eagan filed his pro se complaint in
    the district court; he named as defendants Dr. Dempsey,
    CMT Moorhouse, Officers Berry, Law, and Sullivan, and
    Warden Pfeister. On June 18, 2015, a merit review hearing
    was held before the district court. The court dismissed
    Mr. Eagan’s claim against Warden Pfeister, but determined
    that Mr. Eagan sufficiently alleged that (1) Officers Berry,
    Sullivan, Law, and Moorhouse failed to protect Mr. Eagan
    from a substantial risk of harm; (2) Officer Sullivan was de-
    liberately indifferent to Mr. Eagan’s serious medical condi-
    tion, excruciating head pain; and (3) Dr. Dempsey was de-
    liberately indifferent to Mr. Eagan’s serious medical condi-
    16 Id. at 19.
    12                                                 No. 17-3184
    tion when he failed to provide treatment for his locked jaw
    and for his mental health condition.
    In July 2015, Mr. Eagan filed two motions for appoint-
    ment of counsel. In his first motion, Mr. Eagan stated that
    the issues in his case were complex and that the case likely
    would involve conflicting testimony. He also noted that he
    had an eighth-grade education and a mental illness handi-
    cap. Mr. Eagan informed the court that he had made repeat-
    ed efforts to obtain counsel, but that only one law firm had
    responded, denying his request. Mr. Eagan also attached the
    letter declining assistance that he had received from the Chi-
    cago Lawyers’ Committee and further listed five other firms
    that he had contacted. Finally, Mr. Eagan attached his Men-
    tal Health Treatment Plan, which described his treatment
    plan as avoiding future crisis watches resulting from “self-
    harming behaviors” and “commanding voices.” 17
    On September 15, 2015, Mr. Eagan filed a motion request-
    ing a status update on his two motions requesting recruit-
    ment and appointment of counsel. On September 29, 2015,
    the district court entered a text order denying Mr. Eagan’s
    motions for appointment of counsel, stating that Mr. Eagan
    had not provided “any evidence that he has attempted to
    find counsel on his own such as a list of attorneys contacted
    or copies of letters sent or received.” 18 In addition, the dis-
    trict court issued a Prisoner Scheduling Order on September
    29, 2015, that detailed discovery deadlines and court proce-
    dures. On October 1, 2015, Mr. Eagan filed a motion request-
    17 R.15 at 5.
    18 September 29, 2015 Text Order.
    No. 17-3184                                               13
    ing the court reconsider its September 29, 2015 text order
    and appoint counsel. Mr. Eagan reiterated that he was men-
    tally ill and that he had attempted to contact attorneys.
    Mr. Eagan attached a letter declining representation from
    one law firm and reattached his Mental Health Treatment
    Plan.
    On October 13, 2015, Mr. Eagan requested the court to
    order Pontiac to preserve video footage from November 30
    to December 2, 2014, and to release his injury incident re-
    ports and medical and mental health records. Shortly after,
    Officers Berry, Law, Moorhouse, and Sullivan filed a motion
    for summary judgment for failure to exhaust administrative
    remedies, as well as a motion to stay discovery on the merits
    pending the court’s consideration of the dispositive motion.
    The court issued a Rule 56 notice to Mr. Eagan and attached
    the text of Federal Rule of Civil Procedure 56. Mr. Eagan
    timely filed a memorandum in opposition to the summary
    judgment motion. The defendant officers filed their reply, to
    which Mr. Eagan filed two more replies. Mr. Eagan also filed
    a letter to the court detailing problems with the mail, his
    concerns that someone was intercepting his mail, and his in-
    ability to litigate his case.
    On April 15, 2016, Mr. Eagan requested a status update
    on the summary judgment motion; the court denied the re-
    quest by text order on April 18, 2016. On May 25, 2016,
    Mr. Eagan submitted another request for recruitment of
    counsel, again emphasizing the likelihood of conflicting tes-
    timony that would require attorney assistance, and reiterat-
    ing that he was mentally ill and was prescribed
    mind-altering psychotropic medications. He further noted
    that he had no legal training or education and therefore had
    14                                                No. 17-3184
    to rely on jailhouse lawyers. Additionally, Mr. Eagan stated
    that his jailhouse lawyer was no longer at Pontiac and able
    to assist him. Mr. Eagan attached letters declining represen-
    tation from additional law firms.
    In July 2016, Mr. Eagan was transferred from Pontiac
    Correctional Center to Dixon Correctional Center. On Au-
    gust 25, 2016, Mr. Eagan informed the court of his change of
    address and filed another motion for a status update of the
    summary judgment motion and to request appointment of
    counsel. In his motion, Mr. Eagan explained that Dixon Cor-
    rectional Center did not have access to the court’s electronic
    filing system or legal envelopes and that he was not consist-
    ently allowed to go to the law library. The court issued a text
    order on September 9, 2016, stating that it did not have the
    “authority to interfere in matters of prison administration”
    but that Mr. Eagan would “have the same opportunity to lit-
    igate his claims without electronic filing and … may request
    extensions of time if necessary.” 19
    On September 16, 2016, the district court denied Mr. Ea-
    gan’s requests for counsel and denied the defendant officers’
    motion for summary judgment. Addressing Mr. Eagan’s re-
    quests for counsel, the court recognized that Mr. Eagan had
    now provided evidence of his efforts to obtain counsel and
    focused on assessing Mr. Eagan’s ability to litigate his
    claims. The court acknowledged Mr. Eagan’s mental health
    issues but found Mr. Eagan’s pleadings to date to be clear
    and on point and that Mr. Eagan had been responsive and
    able to identify the relevant issues. The court determined
    19 September 9, 2016 Text Order.
    No. 17-3184                                               15
    that Mr. Eagan would be able to obtain medical records
    through simple discovery requests and be able to testify to
    his personal experiences and observations.
    In October 2016, Mr. Eagan filed two more motions for
    appointment of counsel. Mr. Eagan asked the court to cancel
    his scheduled deposition until he had retained counsel, ex-
    pressing concern that he might say something that could be
    used against him in a criminal prosecution. On October 11,
    2016, the district court entered a text order rejecting both
    motions for appointment of counsel. The court noted that
    Mr. Eagan did not identify any pending criminal cases and
    that “his claims are not obviously related to any potential
    criminal case.” 20 The court encouraged Mr. Eagan to consult
    with his attorney if he did have a pending criminal case. The
    court also found that Mr. Eagan failed to provide any factual
    support for his claims that he suffered from mental illness
    and that he was unable to represent himself.
    On October 21, 2016, Mr. Eagan then filed motions to
    compel CMT Moorhouse and Dr. Dempsey to respond to
    interrogatories and produce documents. On October 24,
    2016, Mr. Eagan also filed a motion to compel discovery and
    preserve evidence. On November 4, 2016, Mr. Eagan filed
    another motion to request counsel.
    In its November 7, 2016 text order, the court denied all
    three of Mr. Eagan’s discovery motions. The court also
    granted the defendants’ requests for additional time to con-
    duct discovery and denied Mr. Eagan’s motion to compel
    video footage because the defendants “denied that any video
    20 October 11, 2016 Text Order.
    16                                                     No. 17-3184
    evidence exists, and Plaintiff has offered nothing to show
    that Defendants[’] representation is untrue.” 21 The court
    once again denied Mr. Eagan’s motion to request counsel,
    determining that Mr. Eagan was sufficiently competent to
    litigate his own claims. The court stated:
    In the instant case, Plaintiff has filed cogent
    pleadings with the Court; his case has survived
    a merit review; and his case has survived a mo-
    tion for summary judgment. Furthermore,
    Plaintiff[’s] claim is not so novel or complex
    that he cannot litigate it himself. Plaintiff has
    personal knowledge of the facts supporting his
    claim and appears capable of cross-examining
    Defendants regarding their version of the
    events. Plaintiff has offered no reason why he
    cannot litigate this case or why his case differs
    from any other of the plethora of prisoner pro
    se plaintiffs who ask for the appointment of
    counsel in almost every case filed. Plaintiff ap-
    pears competent to litigate this case himself,
    and therefore, the Court denies his motions to
    appoint counsel. 22
    On November 28, 2016, Mr. Eagan requested that the
    court reconsider its November 7, 2016 text order and includ-
    ed forty-three pages of medical records as part of his motion.
    21 November 7, 2016 Text Order (denying Mr. Eagan’s motions to com-
    pel evidence).
    22 November 7, 2016 Text Order (denying Mr. Eagan’s motion to request
    counsel) (citations omitted).
    No. 17-3184                                                  17
    The court denied Mr. Eagan’s request on December 7, 2016,
    in a text order, stating that “[a]lthough Plaintiff asserts that
    he suffers from a mental disorder that makes it difficult for
    him to litigate this case, the documents attached to his mo-
    tion to reconsider reveal that Plaintiff is able to read and
    write.” 23
    Discovery continued in December 2016. Attorneys for
    Dr. Dempsey and the defendant officers took Mr. Eagan’s
    deposition. The defendant officers responded to Mr. Eagan’s
    request for production and to his requests for admissions.
    Dr. Dempsey submitted responses to Mr. Eagan’s requests
    for production, for interrogatories, and for admissions. 24
    Mr. Eagan filed multiple motions to compel CMT Moor-
    house to respond to his multiple requests for interrogatories
    and production of documents. In response to Mr. Eagan’s
    first motion to compel discovery from defendant Moor-
    house, defense counsel stated that due to “inadvertent error”
    and “the length of time that passed while discovery was
    stayed, the undersigned forgot that Plaintiff previously sent
    discovery for Defendant Moorhouse.” 25 The court granted
    Dr. Dempsey and CMT Moorhouse’s requests for extensions
    of time, moving their deadlines to December 19, 2016. In re-
    sponse to Mr. Eagan’s second motion to compel, defense
    counsel stated he was informed on November 17, 2016, that
    CMT Moorhouse no longer worked for the Illinois Depart-
    23 December 7, 2016 Text Order.
    24 See R.57; R.70; R.71; R.73.
    25 R.58 at 2.
    18                                                  No. 17-3184
    ment of Corrections and had received an updated mailing
    address on December 26, 2016. On January 12, 2017, the
    court denied Mr. Eagan’s second motion to compel and
    granted the defendants an additional two weeks to respond.
    On February 13, 2017, Mr. Eagan filed a second motion
    for reconsideration of the court’s November 7, 2016 text or-
    der. Specifically, Mr. Eagan reiterated his dependence on
    jailhouse lawyers to litigate his case and his inability to liti-
    gate his claims, given his eighth-grade education and lack of
    legal experience. Additionally, Mr. Eagan raised the chal-
    lenges of being “locked-up in a prison in which the incident
    did not take place.” 26 Mr. Eagan stated he was unable to in-
    vestigate the facts or to interview inmates and correctional
    officials with knowledge of the incident because they were
    housed and employed in a separate facility.
    The court denied Mr. Eagan’s request the following day
    “for the reasons previously given by the Court.” 27 The court
    briefly responded to Mr. Eagan’s jailhouse lawyer argument,
    stating that the mere fact of jailhouse lawyer assistance does
    not prove a plaintiff is incapable of presenting his own case.
    Because the court did not find Mr. Eagan’s claims to be nov-
    el or overly complex, the court concluded that he was capa-
    ble of litigating his claims.
    Officers Berry, Law, Sullivan, and Moorhouse filed a mo-
    tion for summary judgment on March 3, 2017. Dr. Dempsey
    then filed his motion for summary judgment on March 10,
    26 R.77 at 4.
    27 February 14, 2017 Text Order.
    No. 17-3184                                                19
    2017. These motions addressed the merits of the litigation.
    Mr. Eagan submitted another motion to request counsel on
    March 6, 2017. Mr. Eagan filed his responses in opposition.
    In response to Officers Berry, Law, Sullivan, and Moorhouse,
    Mr. Eagan attached his own affidavit, the affidavits of an
    inmate in a neighboring cell, and CMT Moorhouse’s inter-
    rogatory responses. In their reply, the officers contended
    that the only fact that Mr. Eagan disputed was the identity of
    the nurse who treated him on December 2, 2014, when Of-
    ficer Sullivan was on duty, a fact that was immaterial. With
    regard to Mr. Eagan’s factual contentions on summary
    judgment, the officers moved to strike statements incon-
    sistent with Mr. Eagan’s deposition testimony. In reply,
    Dr. Dempsey similarly pointed to Mr. Eagan’s inconsistent
    factual statements and contended that Mr. Eagan failed to
    submit any admissible evidence supporting his assertions.
    Mr. Eagan filed sur-replies, a supplemental response, and a
    motion for sanctions against the Defendants.
    The district court granted the defendants’ motions for
    summary judgment. The court held that Mr. Eagan had
    failed to identify any admissible evidence showing that any
    defendant displayed deliberate indifference toward his seri-
    ous mental health or medical needs or that any defendant
    failed to protect him. The court held that Officers Berry,
    Law, Moorhouse, and Sullivan were entitled to summary
    judgment because (1) they were not aware of any specific
    threat to Mr. Eagan’s safety when they returned him to his
    crisis-watch cell the first time on November 30, 2014, and (2)
    they were entitled to rely on Dr. Dempsey’s medical instruc-
    tions to return Mr. Eagan to his crisis-watch cell. The court
    held that Officer Sullivan was entitled to summary judgment
    because Mr. Eagan offered no evidence that Officer Sullivan
    20                                                  No. 17-3184
    was personally involved in depriving him of any needed
    medical attention. Finally, the court held that Dr. Dempsey
    was entitled to summary judgment because (1) Mr. Eagan
    had failed to demonstrate that he suffered from a serious
    medical condition and (2) Dr. Dempsey’s treatment was ap-
    propriate.
    Mr. Eagan timely filed his notice of appeal.
    II
    DISCUSSION
    A.
    Mr. Eagan asks that we review the district court’s denial
    of his motions for the recruitment and appointment of coun-
    sel. We review a district court’s denial of a request for ap-
    pointed counsel for abuse of discretion. Pruitt, 
    503 F.3d at 658
    . Our inquiry “is not whether we would have recruited a
    volunteer lawyer in the circumstances, but whether the dis-
    trict court applied the correct legal standard and reached a
    reasonable decision based on facts supported by the record.”
    
    Id.
     Moreover, our “review is necessarily limited to the evi-
    dence available when the § 1915(e)(1) motion was denied.” Id. at
    659 (emphasis in original). A court abuses its discretion
    when “(1) the record contains no evidence upon which the
    court could have rationally based its decision; (2) the deci-
    sion is based on an erroneous conclusion of law; (3) the deci-
    sion is based on clearly erroneous factual findings; or (4) the
    decision clearly appears arbitrary.” Id. at 658 (citing Musser
    v. Gentiva Health Servs., 
    356 F.3d 751
    , 755 (7th Cir. 2004) (quo-
    tations omitted)).
    No. 17-3184                                                  21
    1.
    We begin by stating the governing principles established
    by statute and case law. In Pruitt, we addressed comprehen-
    sively the principles that ought to guide a district court in
    evaluating a motion to recruit counsel. In federal civil litiga-
    tion, a litigant has “no right to recruitment of counsel.”
    Dewitt v. Corizon, Inc., 
    760 F.3d 654
    , 657 (7th Cir. 2014). How-
    ever, under the federal in forma pauperis statute, “[t]he court
    may request an attorney to represent any person unable to
    afford counsel.” 
    28 U.S.C. § 1915
    (e)(1). In Pruitt, we further
    stated the basic analytical approach that must guide our in-
    quiry when reviewing the decision of a district court:
    When confronted with a request under
    § 1915(e)(1) for pro bono counsel, the district
    court is to make the following inquiries: (1) has
    the indigent plaintiff made a reasonable at-
    tempt to obtain counsel or been effectively pre-
    cluded from doing so; and if so, (2) given the
    difficulty of the case, does the plaintiff appear
    competent to litigate it himself?
    Pruitt, 
    503 F.3d at
    654–55 (citing Farmer v. Haas, 
    990 F.2d 319
    ,
    321–22 (7th Cir. 1993)).
    The first inquiry “requires the indigent litigant to reason-
    ably attempt to get a lawyer.” Thomas v. Wardell, 
    951 F.3d 854
    , 859 (7th Cir. 2020). This is a mandatory, threshold in-
    quiry that must be determined before moving to the second
    inquiry. See Davis v. Moroney, 
    857 F.3d 748
    , 753 (7th Cir.
    2017) (Kanne, J., concurring) (noting the district court erred
    “by not crediting [the plaintiff] for following existing prece-
    dent in attempting to obtain a lawyer to represent him”);
    22                                                 No. 17-3184
    Jackson v. Cnty. of McLean, 
    953 F.2d 1070
    , 1073 (7th Cir. 1992)
    (“[W]e believe that § 1915(d) requires a threshold inquiry
    into the indigent’s efforts to secure counsel.”).
    The second inquiry requires consideration of both the
    factual and legal complexity of the plaintiff’s claims and the
    competence of the plaintiff to litigate those claims himself.
    Pruitt, 
    503 F.3d at 655
    . These two considerations “are neces-
    sarily intertwined; the difficulty of the case is considered
    against the plaintiff’s litigation capabilities, and those capa-
    bilities are examined in light of the challenges specific to the
    case at hand.” 
    Id.
     Specifically, courts should consider
    “whether the difficulty of the case—factually and legally—
    exceeds the particular plaintiff’s capacity as a layperson to
    coherently present it to the judge or jury himself.” 
    Id.
     This
    assessment of the plaintiff’s apparent competence extends
    beyond the trial stage of proceedings; it must include “the
    tasks that normally attend litigation: evidence gathering,
    preparing and responding to motions and other court filings,
    and trial.” 
    Id.
    Although there are no fixed criteria for determining
    whether a plaintiff is competent to litigate his own case, a
    district court certainly should consider the plaintiff’s litera-
    cy, communication skills, educational level, litigation experi-
    ence, intellectual capacity, and psychological history. 
    Id.
     The
    court must examine specifically the plaintiff’s ability to liti-
    gate the case, as opposed to the ability of any “jailhouse
    lawyer” assisting the plaintiff. See Dewitt, 760 F.3d at 658;
    McCaa v. Hamilton, 
    893 F.3d 1027
    , 1033 (7th Cir. 2018). These
    are practical inquiries, and the court should consider any
    available relevant evidence. Pruitt, 
    503 F.3d at 655
    .
    No. 17-3184                                                  23
    Similarly, there are no fixed criteria for evaluating the
    factual and legal difficulty of the plaintiff’s claims. 
    Id.
     In-
    deed, we have resisted laying down categorial rules or pre-
    sumptions for or against recruitment of counsel; rather,
    “[t]he inquiry into plaintiff competence and case difficulty is
    particularized to the person and case before the court.” 
    Id. at 656
    .
    In an effort to assist our district court colleagues in this
    difficult task, our earlier cases have earmarked particular
    circumstances that warrant the court’s careful consideration
    in the course of its evaluation. We have stressed, for in-
    stance, that “complexity increases and competence decreases
    as a case proceeds to the advanced phases of litigation.”
    James v. Eli, 
    889 F.3d 320
    , 327 (7th Cir. 2018). “[A]s the case
    moves beyond the pleading stage, into discovery, and closer
    to trial, the plaintiff will face an increasingly complex set of
    demands.” Pruitt, 
    503 F.3d at 663
     (Rovner, J., concurring);
    Walker v. Price, 
    900 F.3d 933
    , 938 (7th Cir. 2018) (“We have
    emphasized that the assistance of counsel becomes increas-
    ingly important as litigation enters its later stages.”). “Tak-
    ing depositions, conducting witness examinations, applying
    the rules of evidence, and making opening statements are
    beyond the ability of most pro se litigants to successfully
    carry out.” Miller v. Campanella, 
    794 F.3d 878
    , 880 (7th Cir.
    2015) (quoting Perez v. Fenoglio, 
    792 F.3d 768
    , 785 (7th Cir.
    2015)). As such, “fail[ing] to consider the complexities of ad-
    vanced-stage litigation activities and whether a litigant is
    capable of handling them” is an abuse of discretion. Perez,
    792 F.3d at 785.
    We also have noted the increased complexity in constitu-
    tional claims involving the state of mind of the defendant,
    24                                                            No. 17-3184
    such as deliberate indifference. See James, 889 F.3d at 327–28;
    Henderson v. Ghosh, 
    755 F.3d 559
    , 566 (7th Cir. 2014); Merritt
    v. Faulkner, 
    697 F.2d 761
    , 764 (7th Cir. 1983). Cases involving
    complex medical issues also pose special issues. Miller, 794
    F.3d at 880; Santiago v. Walls, 
    599 F.3d 749
    , 761 (7th Cir.
    2010). “This is particularly true where a prisoner has re-
    ceived at least some medical treatment because he must show
    ‘a substantial departure from accepted professional judg-
    ment, practice, or standards,’ and expert medical evidence is
    often required to prove this aspect of his claim.” James, 889
    F.3d at 328 (quoting Henderson, 755 F.3d at 566) (emphasis in
    original).
    Finally, we have emphasized “that a prisoner who is
    transferred to a facility where the events underlying his
    claims did not take place faces additional hurdles.”
    Pennewell v. Parish, 
    923 F.3d 486
    , 491 (7th Cir. 2019). “When
    that happens it must be addressed by the district court be-
    cause the plaintiff may not have access to witnesses, docu-
    ments, or defendants necessary to make his case.” 
    Id.
     (citing
    James, 889 F.3d at 327). 28
    28 See also McCaa v. Hamilton, 
    893 F.3d 1027
    , 1033 (7th Cir. 2018) (“The
    district court did not mention McCaa’s transfer in denying his third mo-
    tion, let alone did it address whether the transfer impacted McCaa’s abil-
    ity to litigate and engage in effective discovery. It should have.”); Navejar
    v. Iyiola, 
    718 F.3d 692
    , 698 (7th Cir. 2013) (“[O]nce Navejar was trans-
    ferred, he faced ‘significant problems’ in litigating pro se because, once
    at another institution, he was not readily able to ‘identify key witnesses,
    depose the defendants and gather pertinent evidence[.]’”); Santiago v.
    Walls, 
    599 F.3d 749
    , 762 (7th Cir. 2010) (“Because he had been transferred
    to another facility after the events underlying his claims, he faced signifi-
    cant problems that he would not have faced if he had remained in the
    (continued … )
    No. 17-3184                                                              25
    2.
    With the Pruitt framework in mind, we now evaluate
    each denial of Mr. Eagan’s requests for appointed counsel.
    Mr. Eagan made his first two requests for counsel in July
    2015. Despite Mr. Eagan’s informing the court of his repeat-
    ed efforts to obtain counsel and his attaching the list of the
    firms he had contacted, the district court denied Mr. Eagan’s
    first two requests for counsel on the ground that he had
    failed to provide any evidence of his efforts to find counsel
    on his own. This factual premise of the court’s ruling was
    contrary to the record and therefore clearly erroneous. Be-
    cause the district court ignored the substance of Mr. Eagan’s
    submissions, its September 2015 denial constituted an abuse
    of discretion. See Davis, 857 F.3d at 753 (Kanne, J., concur-
    ring) (noting the district court’s error in failing to credit
    plaintiff’s attempt to obtain a lawyer).
    In October 2015, Mr. Eagan requested the court reconsid-
    er its previous denial and filed another motion to request
    counsel. In May 2016, Mr. Eagan submitted another request
    for counsel, emphasizing his mental health problems and his
    prescribed mind-altering psychotropic medications. Mr. Ea-
    gan reiterated that because he lacked legal training, he had
    relied on the assistance of a jailhouse lawyer, but that his
    jailhouse lawyer had relocated and was no longer able to as-
    ( … continued)
    same facility.”); Tucker v. Randall, 
    948 F.2d 388
    , 391 (7th Cir. 1991)
    (“[P]laintiff is unable to investigate crucial facts because he currently is
    incarcerated in a facility different from that in which the alleged conduct
    took place.”).
    26                                                   No. 17-3184
    sist him. On August 25, 2016, Mr. Eagan filed a motion for a
    status update and notified the court that he had been trans-
    ferred from Pontiac Correctional Center to Dixon Correc-
    tional Center. Mr. Eagan also complained of the resources
    available at Dixon and of his inability to go to the law library
    on a consistent basis. On September 9, 2016, the court, in a
    text order, acknowledged Mr. Eagan’s new address and his
    difficulties with Dixon’s resources. The court stated only that
    “[t]he Court does not have the authority to interfere in mat-
    ters of prison administration,” and that Mr. Eagan could liti-
    gate his claims without electronic filing, requesting exten-
    sions of time when necessary. 29
    On September 16, 2016, the court, in denying the officer
    defendants’ first motion for summary judgment on exhaus-
    tion of remedies, also denied Mr. Eagan’s October 2015 and
    May 2016 requests for counsel. The court briefly acknowl-
    edged Mr. Eagan’s lack of a high school education and his
    mental health issues, but noted that his pleadings to date had
    been clear and on point, that Mr. Eagan had been able to
    identify the relevant issues and case law, and had submitted
    a brief better than most pro se litigants. Moreover, the dis-
    trict court noted that, in order to litigate his case, simple dis-
    covery requests and Mr. Eagan’s own testimony would be
    sufficient. Consequently, appointment of counsel was not
    warranted.
    In its ruling, however, the district court failed to evaluate
    the impact of two key factors bearing on Mr. Eagan’s ability
    to represent himself as the litigation progressed to more
    29 September 9, 2016 Text Order.
    No. 17-3184                                                      27
    complex stages: first, Mr. Eagan’s reliance on the assistance
    of a jailhouse lawyer who had relocated; second, Mr. Eagan’s
    transfer had moved him to a completely different facility.
    The district court’s failure to reevaluate Mr. Eagan’s capabil-
    ities under these changed circumstances was a clear devia-
    tion from Pruitt’s template. See Navejar v. Iyiola, 
    718 F.3d 692
    ,
    696 (7th Cir. 2013) (holding the district court abused its dis-
    cretion when it ignored the plaintiff’s “limited education,
    mental illness, language difficulties, and lack of access to fel-
    low prisoners or other resources for assistance after his
    transfer”).
    In later denying Mr. Eagan’s four requests for counsel in
    October and November 2016, the district court again depart-
    ed from Pruitt’s cornerstones. First, the district court empha-
    sized that Mr. Eagan already had survived merit review and
    a motion for summary judgment and that his claim was not
    novel or complex. 30 Specifically, the court stated that
    Mr. Eagan had offered no reason why he could not litigate
    his own case or why his case was particularly deserving of
    counsel. Here, the court failed to evaluate appropriately the
    complexity of Mr. Eagan’s claims as they proceeded through
    a case’s life cycle. See Perez, 792 F.3d at 785 (“District courts
    abuse their discretion where they fail to consider the com-
    plexities of advanced-stage litigation activities and whether
    a litigant is capable of handling them.”). True, Mr. Eagan
    had survived a motion for summary judgment, but the mo-
    tion had been limited to the exhaustion of administrative
    remedies, an issue substantially different from, and far less
    30 See October 11, 2016 Text Order; November 7, 2016 Text Order; De-
    cember 7, 2016 Text Order.
    28                                                   No. 17-3184
    complex than, establishing deliberate indifference in a case
    involving a mentally ill inmate. Although Mr. Eagan had
    personal knowledge of the facts supporting his claims, we
    have recognized the difficulty in proving states of mind and
    in addressing complex medical issues. Further, because
    Mr. Eagan had received some medical treatment, he has the
    additional hurdle of proving “‘a substantial departure from
    accepted professional judgment, practice, or standards,’ and
    expert medical evidence is often required to prove this as-
    pect of his claim.” James, 889 F.3d at 328 (quoting Henderson,
    755 F.3d at 566); see also Greeno v. Daley, 
    414 F.3d 645
    , 658 (7th
    Cir. 2005) (finding the plaintiff’s case “legally more compli-
    cated than a typical failure-to-treat claim because it requires
    an assessment of the adequacy of the treatment … re-
    ceive[d], a question that will likely require expert testimo-
    ny”).
    Second, the court again failed to address Mr. Eagan’s per-
    sonal ability to litigate his case. Contrary to the court’s view
    that Mr. Eagan “ha[d] offered no reason why he cannot liti-
    gate this case or why his case differ[ed],” 31 the court failed to
    evaluate Mr. Eagan’s ability to litigate without his jailhouse
    lawyer and from a different facility, a facility with few re-
    sources and more restricted movement. Rather, the court
    continued to emphasize that Mr. Eagan’s pleadings had been
    “cogent” and “responsive,” but never recognized that those
    pleadings had been with the assistance of a jailhouse lawyer
    and had been crafted at the same facility in which the events
    occurred. Mr. Eagan had been transferred to a different facil-
    31 November 7, 2016 Text Order.
    No. 17-3184                                                              29
    ity in July 2016, prior to the start of discovery and defend-
    ants’ second motions for summary judgment. 32 Without any
    weighing of the increased difficulty of proving that the two
    sets of defendants were deliberately indifferent, the court
    simply concluded that Mr. Eagan had made, and could con-
    tinue to make, what it characterized as simple discovery re-
    quests.
    The district court’s lack of consideration of Mr. Eagan’s
    mental health also is concerning. In weighing the impact of
    Mr. Eagan’s mental illnesses, the court stated in its October
    11, 2016 text order that Mr. Eagan had failed to provide any
    factual support for his mental illness. When Mr. Eagan at-
    tached forty-five pages of mental health documentation, 33
    the court dismissed Mr. Eagan’s request for help by stating
    that “the documents attached to his motion to reconsider re-
    veal that Plaintiff is able to read and write.” 34
    Mr. Eagan made his final request for counsel in February
    2017. He reiterated that jailhouse lawyers previously had as-
    sisted him, that he lacked litigation experience, and that his
    32 Mr. Eagan was transferred to Dixon Correctional Center on July 11,
    2016, after briefing had concluded in Defendants’ first summary judg-
    ment motion and while discovery was stayed pending the disposition of
    that summary judgment motion. The court issued its summary judgment
    order on September 16, 2016, at which point discovery resumed.
    33 See R.65, Ex. 4; R.65, Ex. 5; R.65, Ex. 6. Mr. Eagan’s mental health rec-
    ords indicate, among many things, that he suffered from depression, sui-
    cidal tendencies, antisocial personality disorder, and schizoaffective dis-
    order; he had been placed on ten-minute crisis watches; and he had been
    prescribed psychotropic medications.
    34 December 7, 2016 Text Order.
    30                                                No. 17-3184
    ability to investigate the facts and interview other inmates
    and correctional officers was hampered by his being housed
    at a different facility from where the events transpired. 35 In
    addition, Mr. Eagan expressed the difficulty of having to re-
    spond to two separate sets of lawyers and the need for ex-
    pert assistance and expert testimony. 36 The court denied his
    request the following day “for the reasons previously given
    by the court.” 37 For the first time, the court acknowledged
    Mr. Eagan’s reliance on jailhouse lawyers. The court contin-
    ued to insist, however, that Mr. Eagan was competent, even
    though the court’s prior evaluations of Mr. Eagan’s compe-
    tence were rooted in the cogency and responsiveness of the
    prior pleadings, which were prepared with the assistance of
    jailhouse lawyers. Contrary to Pruitt’s instructions, the dis-
    trict court consistently failed to conduct a particularized as-
    sessment of Mr. Eagan’s individual abilities to handle ade-
    quately the litigation tasks ahead of him.
    Not only did the district court treat Mr. Eagan and his
    capabilities in a stereotypical and non-particularized way, it
    also assessed the litigation challenges ahead of him in the
    same fashion. The district court’s summary rejection of
    Mr. Eagan’s concerns on the ground that they were “com-
    mon barriers in prison litigation” cannot be reconciled with
    Pruitt’s mandate for an individualized assessment of the liti-
    gant and the case. 38 The district court’s repeated conclusion
    35 R.77 at 2–4.
    36 
    Id.
     at 5–6.
    37 February 14, 2017 Text Order.
    38 
    Id.
    No. 17-3184                                                      31
    that Mr. Eagan’s claims were not “overly complex” without
    further elaboration was the type of “boilerplate language
    that we disapproved of in Pruitt because it ignores the plain-
    tiff’s abilities.” Navejar, 718 F.3d at 696 (citing Pruitt, 
    503 F.3d at 649, 660
    ).
    We cannot allow our multifactor analytical approach in
    Pruitt to deteriorate into a collection of conclusory
    buzzwords devoid of any reference to the actual experience
    of the particular defendant in a particular case. Here, by fail-
    ing to analyze adequately the particular task ahead of
    Mr. Eagan, the district court reduced the Pruitt analysis to an
    ineffectual collection of words. Whether evaluated separate-
    ly or as a whole, the district court’s rulings on the recruit-
    ment and appointment of counsel deviated substantially
    from our holding in Pruitt and constituted an abuse of dis-
    cretion.
    3.
    a.
    “Even if a district court’s denial of counsel amounts to an
    abuse of discretion, we will reverse only upon a showing of
    prejudice.” Pruitt, 
    503 F.3d at
    659 (citing Farmer, 
    990 F.2d at 322
    ). We emphasized in Pruitt that, although a plaintiff need
    not demonstrate that he would have won his case to estab-
    lish prejudice, he must establish that there is “a reasonable
    likelihood that the presence of counsel would have made a
    difference in the outcome of the litigation.” 
    Id.
     The prejudice
    “question is not whether the case was a sure winner but for
    the absence of counsel; this is impossible to know. Rather,
    the question is whether assistance of counsel could have
    strengthened the preparation and presentation of the case in
    32                                                 No. 17-3184
    a manner reasonably likely to alter the outcome.” Id. at 660.
    In addition, “[p]rejudice (unlike abuse of discretion) may be
    established by an after-the-fact review ‘of a litigant’s poor
    performance before or during trial.’” Navejar, 718 F.3d at 697
    (quoting Pruitt, 
    503 F.3d at
    659–60).
    We have rejected claims of prejudice when it is clear that
    counsel could have done nothing to salvage the plaintiff’s
    case. For example, in Owens v. Evans, 
    878 F.3d 559
     (7th Cir.
    2017), the court found no prejudice because the plaintiff’s
    strongest claim “was time-barred—something no attorney
    could overcome.” Id. at 566.
    When there are missteps on the plaintiff’s part, we have
    considered how the adverse party and the court responded
    and assessed the plaintiff’s purported factual disputes. In
    Navejar, the district court made two substantive errors in its
    decision to grant summary judgment that the pro se plaintiff
    was unable to contest. 718 F.3d at 697–98. First, the district
    court accepted two legal arguments presented by the de-
    fendants that were erroneous and prejudicial. Id. Second, the
    plaintiff was prejudiced when he was transferred to a differ-
    ent prison, as “he faced ‘significant problems’ in litigating
    pro se because, once at another institution, he was not readi-
    ly able to ‘identify key witnesses, depose the defendants and
    gather pertinent evidence,’ or proceed against John Doe de-
    fendants because he couldn’t ascertain their identities.” Id. at
    698 (quoting Santiago, 
    599 F.3d at 766
    ). And there, “the
    named defendants avoided producing virtually everything
    he requested in discovery.” 
    Id.
     Because “[c]ounsel would
    likely not have faced the same obstacles,” we held the plain-
    tiff suffered prejudice and “that there [was] a reasonable
    No. 17-3184                                                     33
    likelihood that Navejar would have overcome summary
    judgment with the assistance of counsel.” 
    Id.
    While we have been careful to “resist[] laying down cat-
    egorial rules” in state-of-mind or deliberate indifference cas-
    es, see Pruitt, 
    503 F.3d at 656
    , a plaintiff’s failure to put forth
    medical evidence, depose witnesses to testify to their subjec-
    tive knowledge, or conduct discovery has been particularly
    relevant to our consideration of prejudice. In James, 889 F.3d
    at 320, we found that the plaintiff’s deficient pretrial perfor-
    mance amounted to prejudice in part because the plaintiff
    “failed to depose any witnesses, including the named de-
    fendants, who could have been forced to testify ‘about their
    subjective knowledge of [his] health and accepted standards
    of care.’” Id. at 331 (alteration in original) (quoting Hender-
    son, 755 F.3d at 567). The plaintiff also failed to obtain any
    evidence establishing the accepted standard of care. Thus,
    we held that “a lawyer appointed in time to help plaintiff
    with discovery could have potentially helped him ‘present
    sufficient facts to create a genuine issue about why [defend-
    ants] … advised a continuation of ineffective treatments that
    prolonged his pain.’” Id. (alteration in original) (quoting
    Dewitt, 760 F.3d at 659).
    Similarly, in Dewitt, 
    760 F.3d 654
    , we recognized the
    complexities in deliberate indifference claims and deter-
    mined that the plaintiff was prejudiced because counsel
    could have helped the plaintiff “present sufficient facts to
    create a genuine issue about why the doctor declined to fol-
    low a specialist’s recommendations or advised a continua-
    tion of ineffective treatments that prolonged his pain[.]” 
    Id. at 659
    . The plaintiff in Dewitt also raised discovery viola-
    tions, which the court considered moot. Without “mak[ing]
    34                                                             No. 17-3184
    any determinations on the merits of Dewitt’s allegations re-
    lating to discovery abuses, [we found] that had Dewitt had
    counsel to navigate through discovery, there is a reasonable
    likelihood that he could have better advocated his position
    and changed the outcome of the litigation.” 
    Id. at 660
    .
    The prejudice standard is also particularized to the phase
    of litigation. In Pruitt, the trial boiled down to a “swearing
    contest,” 39 and the plaintiff “fending for himself before and
    at trial severely compromised Pruitt’s chances of persuading
    the jury.” Pruitt, 
    503 F.3d at 660
    . There, the question of prej-
    udice was “whether there [was] a reasonable likelihood that
    Pruitt lost the swearing contest not because of the inherent
    weakness of his claim, but because of his incompetent prep-
    aration and presentation of it to the jury.” 
    Id. at 661
    .
    Here, the district court granted summary judgment in fa-
    vor of the defendants because Mr. Eagan failed to offer any
    admissible evidence with which to create a genuine issue of
    material fact. Accordingly, the question of prejudice appli-
    cable here is whether there is a reasonable likelihood that
    Mr. Eagan failed to present any evidence not because of the
    inherent weakness of his claim, but because of his incompe-
    tent preparation and summary judgment briefing. See 
    id.
     We
    now must examine the record and determine whether, with
    respect to each of the defendants, there is such a likelihood.
    39 We have found counsel to be particularly important when the plain-
    tiff’s case is a “swearing contest.” See Pruitt v. Mote, 
    503 F.3d 647
    , 660 (7th
    Cir. 2007); Walker v. Price, 
    900 F.3d 933
    , 941 (7th Cir. 2018) (noting that
    plaintiff’s “task was to highlight the strength of his own account and im-
    peach the credibility of the defendants” and “the presence of counsel
    would have ensured a fair presentation of Walker’s case to the jury”).
    No. 17-3184                                                   35
    b.
    We begin with Mr. Eagan’s case against Dr. Dempsey. In
    undertaking our review, we first remind ourselves that not
    “every claim by a prisoner that he has not received adequate
    medical treatment states a violation of the Eighth Amend-
    ment.” Estelle v. Gamble, 
    429 U.S. 97
    , 105 (1976). “[A]n inad-
    vertent failure to provide adequate medical care cannot be
    said to constitute ‘an unnecessary and wanton infliction of
    pain’ or to be ‘repugnant to the conscience of mankind.’” 
    Id.
    at 105–06. A physician’s “negligen[ce] in diagnosing or treat-
    ing a medical condition does not state a valid claim … under
    the Eighth Amendment.” 
    Id. at 106
    . Mr. Eagan therefore
    “must allege acts or omissions sufficiently harmful to evi-
    dence deliberate indifference to serious medical needs. It is
    only such indifference that can offend ‘evolving standards of
    decency’ in violation of the Eighth Amendment.” 
    Id.
     Thus,
    “without more, a mistake in professional judgment cannot
    be deliberate indifference.” Whiting v. Wexford Health Sources,
    Inc., 
    839 F.3d 658
    , 662 (7th Cir. 2016).
    i.
    Mr. Eagan first submits that, on the night of November
    30, Dr. Dempsey was deliberately indifferent when he re-
    turned Mr. Eagan to his cell without administering treat-
    ment. Mr. Eagan directs us to Dr. Dempsey’s affidavit in
    which the physician “admits that Mr. Eagan ‘poses a sub-
    stantial risk of harm to himself if left untreated during his at-
    tempts to engage in self-harm.’” 40 Thus, Mr. Eagan argues,
    Dr. Dempsey “knew of, and disregarded, an excessive risk to
    40 Appellant’s Br. 45 (quoting R.84, Ex. 1 at 2–3).
    36                                                  No. 17-3184
    Mr. Eagan’s safety.” 41 Dr. Dempsey contends that Mr. Eagan
    has waived his deliberate indifference claim with respect to
    Dr. Dempsey’s conduct on November 30. 42
    The district court rejected this claim in its summary
    judgment order. It stated that Mr. “Eagan’s [c]omplaint did
    not state a deliberate indifference claim based upon the
    forced administration of Haldol” and that Mr. Eagan’s “at-
    tempt[] to resurrect such a claim on summary judgment …
    [was] improper.” 43 Urging affirmance of the district court’s
    determination, Dr. Dempsey references Mr. Eagan’s inter-
    rogatory answers in which he states that Dr. Dempsey was
    only deliberately indifferent on December 1 and 2. 44 In addi-
    tion, Mr. Eagan stated in his deposition that he sued
    Dr. Dempsey because of Dr. Dempsey’s lack of treatment to
    Mr. Eagan’s locked jaw on December 1 and 2.
    Dr. Dempsey correctly points out that, as a general prin-
    ciple, arguments presented for the first time on appeal are
    waived. See Allen v. City of Chicago, 
    865 F.3d 936
    , 943 (7th Cir.
    2017). “However, a trial court is obligated to give a liberal
    construction to a pro se plaintiff’s filings.” Nichols v. Mich.
    City Plant Planning Dep’t, 
    755 F.3d 594
    , 600 (7th Cir. 2014)
    (citing Erickson v. Pardus, 
    551 U.S. 89
    , 94 (2007)). Both of
    these considerations must be weighed by the district court in
    its final determination as to whether an argument has been
    41 
    Id.
    42 Dempsey-Appellee’s Br. 17.
    43 R.98 at 11.
    44 Dempsey-Appellee’s Br. 17; R.84, Ex. 7 at 2.
    No. 17-3184                                                  37
    preserved. Here, we see no abuse of discretion by the district
    court. Although Mr. Eagan’s complaint set forth Dr. Demp-
    sey’s involvement on November 30, and a liberal construc-
    tion would make it possible to conclude that Mr. Eagan as-
    serted a deliberate indifference claim, Mr. Eagan then stated
    in both his interrogatory answers and at his deposition that
    he was alleging only Dr. Dempsey was deliberately indiffer-
    ent on December 1 and 2. We think that both the district
    court and Dr. Dempsey were entitled to take him at his
    word.
    Even if the district court had overlooked Mr. Eagan’s for-
    feiture, he would have failed to produce sufficient admissi-
    ble evidence that Dr. Dempsey’s decision to return Mr. Ea-
    gan to his cell. We agree with Dr. Dempsey that “[n]o rea-
    sonable jury could find Dr. Dempsey was deliberately indif-
    ferent by offering Eagan an opportunity to control his behav-
    ior before ordering the enforced administration of an anti-
    psychotic medication.” 45 Mr. Eagan certainly has not demon-
    strated that, with the assistance of counsel, there is a reason-
    able likelihood that he would have been able to make such a
    case. At bottom, this situation presents a straightforward
    judgment call by a physician as to when a patient’s condition
    requires the administration of a drug. Conservative use of a
    powerful medication such as Haldol does not constitute de-
    liberate indifference to a patient’s needs. It is a matter of
    medical judgment, scrutinized, if at all, by the medical mal-
    practice law of the state. See Estelle, 
    429 U.S. at 108
     (holding
    that the proper forum for challenging a medical judgment
    45 Dempsey-Appellee’s Br. 19.
    38                                                No. 17-3184
    was under state medical malpractice law); Berry v. Peterman,
    
    604 F.3d 435
    , 441 (7th Cir. 2010) (“Neither medical malprac-
    tice nor mere disagreement with a doctor’s medical judg-
    ment is enough to prove deliberate indifference in violation
    of the Eighth Amendment.”).
    ii.
    The district court also determined that Mr. Eagan had not
    shown that he could prove that Dr. Dempsey’s treatment of
    Mr. Eagan on both December 1 and 2 was violative of the
    Eighth Amendment. When Dr. Dempsey evaluated Mr. Ea-
    gan on the morning of December 1, Mr. Eagan told him that
    he “woke up hungry,” but “did not complain of any stiff-
    ness, inability to move his body or jaw or headache.” 46
    Mr. Eagan admits his jaw was not locked open until the
    morning of December 2. When Dr. Dempsey examined
    Mr. Eagan on December 2, however, he did not observe a
    locked jaw. Dr. Dempsey also stated that Mr. Eagan did not
    complain of such a condition. Mr. Eagan complained of
    “neck stiffness,” but “exhibited a full range of motion, no
    tremors, and was able to move his neck, open his mouth and
    move his jaw normally.” 47 Mr. Eagan counters that
    Dr. Dempsey must have been aware of his locked jaw on
    December 2 because multiple prison officials had contacted
    medical personnel.
    Dr. Dempsey counters that Mr. “Eagan’s alleged
    side-effects are inconsistent with the side effects associated
    46 R.84, Ex. 1 at 4.
    47 
    Id.
    No. 17-3184                                                39
    with Haldol.” 48 In his affidavit, he explained that the side
    effect of muscle stiffness would be “obvious” and “would
    not migrate as Mr. Eagan allege[d].” 49 Dr. Dempsey’s affida-
    vit also stated that the only side effect reported from the
    Risperdal, a similar medication that Mr. Eagan had tolerated
    well, was “‘some drowsiness,’ making it unlikely that Haldol
    would cause him the side-effects alleged.” 50 Dr. Dempsey
    submits that, far from acting in a deliberately indifferent
    manner, he had anticipated the possible side effects of the
    Haldol and prescribed the maximum dosage of Benadryl to
    offset any side effects. Moreover, Dr. Dempsey chose Haldol
    for its similarity to Risperdal, a drug Mr. Eagan had success-
    fully taken in the past.
    Mr. Eagan nevertheless contends that Dr. Dempsey was
    deliberately indifferent. According to Mr. Eagan, Dr. Demp-
    sey withheld further treatment to teach Mr. Eagan a lesson
    and as a deserved consequence, not because withholding
    treatment was medically indicated. Mr. Eagan testified in his
    deposition that when Dr. Dempsey checked on him on De-
    cember 2, he was unable to talk and was only able to point.
    In response, Mr. Eagan recalled that Dr. Dempsey stated:
    “You shouldn’t be banging your head. I’m not going to get
    you nothing for that.” 51 He also relies on the affidavit and
    declaration of McKissick, the inmate housed in the neighbor-
    48 Dempsey-Appellee’s Br. 23.
    49 R.84, Ex. 1 at 5.
    50 
    Id.
    51 R.81, Ex. 1 at 9 (Eagan Dep. 33:10–11).
    40                                                 No. 17-3184
    ing cell, who corroborates Mr. Eagan’s recollection of
    Dr. Dempsey’s statement. Mr. Eagan also notes Dr. Demp-
    sey’s “contemporaneous report suggesting that he thought
    Mr. Eagan was faking his injuries.” 52 In this report, it ap-
    pears that Dr. Dempsey’s impression was that Mr. Eagan
    “appear[ed] to be exaggerating.” 53
    Dr. Dempsey points to the crisis-watch logs as contempo-
    raneous records that establish Mr. Eagan’s “ab[ility] to
    speak, eat, move, and dress himself during the period of
    time he claims to have had a locked jaw and an inability to
    move.” 54 He maintains that Mr. Eagan’s statements, which
    “are so clearly contradicted by the contemporaneous rec-
    ords[,] … should be disregarded by this Court.” 55 In support,
    Dr. Dempsey invites our attention to Scott v. Harris, 
    550 U.S. 372
     (2007), for the proposition that “[w]hen opposing parties
    tell two different stories, one of which is blatantly contra-
    dicted by the record, so that no reasonable jury could believe
    it, a court should not adopt that version of the facts for pur-
    poses of ruling on a motion for summary judgment.” 
    Id. at 380
    . There, the Court confronted a record containing a vide-
    otape that captured the events in question. The videotape,
    the authenticity of which went unchallenged, “clearly con-
    tradict[ed] the version of the story told by respondent.” 
    Id. at 378
    . The factual issue manufactured by the “[r]espondent’s
    52 Appellant’s Br. 41 (citing R.84, Ex. 3 at 9).
    53 R.84, Ex. 3 at 9.
    54 Dempsey-Appellee’s Br. 21.
    55 
    Id.
    No. 17-3184                                                                  41
    version of events [was] so utterly discredited by the record
    that no reasonable jury could have believed him[, and] [t]he
    Court of Appeals should not have relied on such visible fic-
    tion.” 
    Id.
     at 380–81.
    Scott is simply not apposite. 56 There is a significant quali-
    tive difference between a videotape and crisis-watch logs
    56 We have described Scott v. Harris, 
    550 U.S. 372
     (2007), as “a narrow,
    pragmatic exception” reserved for cases of “irrefutable evidence like that
    in Scott.” Gant v. Hartman, 
    924 F.3d 445
    , 449–50, 451 (7th Cir. 2019).
    Courts, including ours, have declined to extend Scott treatment when
    video evidence is of poor quality or fails to capture the full event in ques-
    tion. See, e.g., McCottrell v. White, 
    933 F.3d 651
    , 661 n.9 (7th Cir. 2019) (de-
    clining to draw independent factual conclusions from poor-quality, black
    and white video lacking audio); Ramirez v. Martinez, 
    716 F.3d 369
    , 374–75
    (5th Cir. 2013) (videotape did not blatantly contradict plaintiff’s version
    of facts, as it did not show every element of altercation); Witt v. West Vir-
    ginia State Police, Troop 2, 
    633 F.3d 272
    , 277 (4th Cir. 2011) (finding
    poor-quality video that lacked sound and “fail[ed] to capture seven im-
    portant seconds” of disputed event of little assistance); cf. Williams v.
    Brooks, 
    809 F.3d 936
     (7th Cir. 2016) (relying on dashboard camera as vid-
    eo clearly depicted incident).
    The Supreme Court, in Scott, kept open the possibility that evidence
    beyond videotapes could rise to the level of blatant contradiction. See
    Coble v. City of White House, Tenn., 
    634 F.3d 865
    , 868–69 (6th Cir. 2011)
    (“There is nothing in the Scott analysis that suggests that it should be
    restricted to cases involving videotapes. The Scott opinion does not focus
    on the characteristics of a videotape, but on ‘the record.’”). Courts, how-
    ever, have been very reluctant to expand Scott to other non-video forms
    of evidence. Audio recordings, photographs, or forensic evidence often
    lack the real-time qualities and comprehensiveness that a video offers,
    presenting more contestable ambiguities. Thus, it is often far more diffi-
    cult for non-video evidence to “blatantly contradict” a party’s version of
    events in a way that a videotape could. See Morton v. Kirkwood, 
    707 F.3d 1276
    , 1284–85 (11th Cir. 2013) (finding forensic evidence—placement of
    (continued … )
    42                                                           No. 17-3184
    that were in the hands of officers. Neither the crisis-watch
    logs that are supposedly updated every ten minutes, nor the
    contemporaneous medical notes establish the same clarity of
    events as a videotape. While the crisis-watch logs are exten-
    sive and Dr. Dempsey has introduced the logs at summary
    judgment, there is very little evidence in the record on how
    much, if at all, Dr. Dempsey relied on the crisis-watch logs
    on the days in question in making his medical decisions.
    Moreover, the veracity of these handwritten logs, based on
    the observations of rotating officers, might be open to ques-
    tion in a way that a clear videotape, absent allegations that
    the video was doctored, would not be.
    Nevertheless, we still are left with a very incomplete pic-
    ture of Mr. Eagan’s overall medical condition in terms of the
    severity of his pain, its duration, the prognosis for its abate-
    ment, and the availability and appropriateness of any reme-
    dy. Mr. Eagan, however, was not able to take any deposi-
    tions of neighboring inmates who may have been able to
    speak to the pain he displayed, of the prison officials who
    examined him over the two days, or of Dr. Dempsey.
    ( … continued)
    shattered glass, cartridge casings, tire tracks, and expert testimony—did
    not render the plaintiff’s version of events “utterly incredible”); Coble,
    
    634 F.3d at
    868–70 (rejecting conclusion that silence in audio recording
    blatantly contradicted plaintiff’s assertion that he was screaming); United
    States v. Hughes, 
    606 F.3d 311
    , 319–20 (6th Cir. 2010) (distinguishing pho-
    tograph from videotape in Scott); Blaylock v. City of Philadelphia, 
    504 F.3d 405
    , 414 (3d Cir. 2007) (finding that photographs did not clearly support
    one version of facts and blatantly contradict the other in such a way that
    no reasonable jury could believe it).
    No. 17-3184                                                 43
    Accepting the present state of the record and construing
    all reasonable inferences in favor of Mr. Eagan, Dr. Demp-
    sey’s position is that he performed a professional evaluation
    of the symptoms known to him and, on the basis of that ex-
    amination and because of the known effects of the medica-
    tions already administered, concluded that Mr. Eagan’s
    complaints, in all probability, did not stem from the admin-
    istration of Haldol. He observed that Mr. Eagan, while expe-
    riencing stiffness, was able to move his jaw normally. In any
    event, Mr. Eagan’s pain resulting from his locked jaw was
    temporary—beginning and ending on December 2, when his
    jaw “snapped shut” between 11:30 p.m. and 12:30 a.m. 57
    Dr. Dempsey’s reluctance to encourage head-banging by
    administering readily additional painkillers was also a pro-
    fessional medical judgment for a psychiatrist to make.
    A cause of action based on a physician’s choice among
    courses of treatment cannot be sustained under the Eighth
    Amendment. See McGowan v. Hulick, 
    612 F.3d 636
    , 641 (7th
    Cir. 2010) (“[T]his dispute is over nothing but the choice of
    one routine medical procedure versus another, and that is
    not enough to state an Eighth Amendment Claim.”); Jackson
    v. Kotter, 
    541 F.3d 688
    , 697 (7th Cir. 2008) (“There is not one
    ‘proper’ way to practice medicine in a prison, but rather a
    range of acceptable courses based on prevailing standards in
    the field.”); Abdul-Wadood v. Nathan, 
    91 F.3d 1023
    , 1024 (7th
    Cir. 1996) (“[D]isagreement with the selection of medicine
    and therapy falls well short of demonstrating deliberate in-
    difference to a serious medical need.”). Whether that physi-
    57 R.81, Ex. 1 at 20 (Eagan Dep. 78:11–13).
    44                                                              No. 17-3184
    cian made a permissible decision under contemporary medi-
    cal standards is, at best, a matter for state-law adjudication
    under its medical malpractice jurisprudence.
    Here, however, Mr. Eagan raises an additional dimen-
    sion. He claims that Dr. Dempsey’s decision to leave him in
    significant and prolonged pain in order to teach him a lesson
    about the consequences of self-destructive behavior does not
    involve a mere choice of medical remedies and is violative of
    the Eighth Amendment. On this question, we believe that
    the assistance of counsel would have been helpful to Mr. Ea-
    gan and that there is a reasonable likelihood that such assis-
    tance might have brought about a favorable result for him.
    The key element missing from the summary judgment
    record is a deposition from Dr. Dempsey. The entire case
    against Dr. Dempsey turns on his intent in declining further
    medical intervention in the face of Mr. Eagan’s claims that
    he was experiencing excruciating pain and the substantial
    risk of self-harm if left untreated. The practice of psychiatry
    is nuanced; it is both an art and a science. 58 There may well
    be a very straightforward professional explanation for
    Dr. Dempsey’s decision to decline medical intervention
    when he did. Perhaps Dr. Dempsey is correct in concluding
    that Mr. Eagan was malingering. But Mr. Eagan should be
    allowed to explore adequately the professional reasonable-
    ness of that decision during the discovery process. Mr. Ea-
    gan claims that he continues to hear the voices and to expe-
    rience the accompanying pain. With the assistance of an at-
    58 See, e.g., Suggs v. Lavallee, 
    570 F.2d 1092
    , 1119 (2d Cir. 1978) (Kaufman,
    J., concurring) (“Yet, psychiatry is at best an inexact science[.]”).
    No. 17-3184                                                  45
    torney, and an expert if needed, Mr. Eagan would have been
    able to explore whether Dr. Dempsey’s explanation is a pro-
    fessionally reasonable medical opinion.
    On the record as it stands today, it is possible to conclude
    from the evidence that allowing Mr. Eagan to experience the
    consequences of his self-destructive behavior, at least for a
    while, was an acceptable course of proceeding. But to reach
    that conclusion, the record must be construed in a light most
    favorable to Dr. Dempsey, not Mr. Eagan. With an adequate
    opportunity to develop the record on the issue of Dr. Demp-
    sey’s intent, Mr. Eagan’s case against him either will collapse
    or be ready for trial.
    c.
    i.
    We now turn to Mr. Eagan’s claims that Officers Berry,
    Law, Sullivan, and Moorhouse failed to protect him from
    self-harm on November 30, and that Officer Sullivan was de-
    liberately indifferent to his serious medical needs on De-
    cember 1 and 2. We examine whether there would be a rea-
    sonable likelihood of obtaining a different outcome in
    Mr. Eagan’s case against the state officers if the motion to
    recruit counsel had been granted.
    The principles governing our evaluation of this allegation
    are well-established. A prison official who acts with deliber-
    ate indifference to a substantial risk of serious harm to an
    inmate violates the Eighth Amendment. Farmer v. Brennan,
    
    511 U.S. 825
    , 828 (1994). This standard encompasses “both an
    objective and subjective element: (1) the harm that befell the
    prisoner must be objectively, sufficiently serious and a sub-
    stantial risk to his or her health or safety, and (2) the indi-
    46                                                  No. 17-3184
    vidual defendants were deliberately indifferent to the sub-
    stantial risk to the prisoner’s health and safety.” Collins v.
    Seeman, 
    462 F.3d 757
    , 760 (7th Cir. 2006) (citing Matos ex. rel.
    Matos v. O’Sullivan, 
    335 F.3d 553
    , 556 (7th Cir. 2003)).
    A failure to provide protection constitutes an Eighth
    Amendment violation only if deliberate indifference by pris-
    on officials to a prisoner’s welfare effectively condones the
    harm by allowing it to happen. Santiago, 
    599 F.3d at 756
    . Sui-
    cide and acts of self-harm may constitute serious risks to an
    inmate’s health and safety. See, e.g., Rice ex rel. Rice v. Corr.
    Med. Servs., 
    675 F.3d 650
    , 665 (7th Cir. 2012) (“[P]rison offi-
    cials have an obligation to intervene when they know a pris-
    oner suffers from self-destructive tendencies.”); Collins, 
    462 F.3d at
    760–61 (considering deliberate indifference in prison
    suicide context); Hall v. Ryan, 
    957 F.2d 402
    , 406 (7th Cir.
    1992) (confirming “prisoner’s right to be protected from
    self-destructive tendencies”).
    Mr. Eagan must demonstrate that the prison officials
    knew of and disregarded a serious risk to his health or safe-
    ty. “[T]he official must both be aware of facts from which the
    inference could be drawn that a substantial risk of serious
    harm exists, and he must also draw the inference.” Farmer,
    
    511 U.S. at 837
    . Furthermore, “an official’s failure to alleviate
    a significant risk that he should have perceived but did not,
    while no cause for commendation, cannot under our cases be
    condemned as the infliction of punishment.” 
    Id. at 838
    .
    A prison official, however, generally does not act with
    deliberate indifference “if she reasonably relied on the
    judgment of medical personnel.” Miranda v. Cnty. of Lake, 
    900 F.3d 335
    , 343 (7th Cir. 2018). Non-medical officials are pre-
    sumptively “entitled to defer to the professional judgment of
    No. 17-3184                                                  47
    the facility’s medical officials on questions of prisoners’
    medical care.” Hayes v. Snyder, 
    546 F.3d 516
    , 527 (7th Cir.
    2008); see also King v. Kramer, 
    680 F.3d 1013
    , 1018 (7th Cir.
    2012) (reiterating that non-medical officers “were ‘entitled to
    defer to the judgment of jail health professionals so long as
    [they] did not ignore [the prisoner]’” (alterations in original)
    (quoting Berry, 
    604 F.3d at 440
    )); Arnett v. Webster, 
    658 F.3d 742
    , 755 (7th Cir. 2011) (“Non-medical defendants … can re-
    ly on the expertise of medical personnel.”).
    A plaintiff may rebut this presumption by showing that
    the “jail officials had reason to know that their medical staff
    were failing to treat or inadequately treating an inmate.” Mi-
    randa, 900 F.3d at 343 (citing King, 
    680 F.3d at 1018
    ). In
    Greeno v. Daley, 
    414 F.3d 645
     (7th Cir. 2005), we declined to
    extend liability to a non-medical official who handled the
    plaintiff prisoner’s complaints, but we noted that “[p]erhaps
    it would be a different matter if [the official] had ignored
    Greeno’s complaints entirely.” 
    Id.
     at 655–56; see also Berry,
    
    604 F.3d at 440
     (noting that the non-medical administrator
    was entitled to defer to the judgment of medical profession-
    als so long as he did not ignore the prisoner). An official’s
    “mere negligence in failing to detect and prevent subordi-
    nates’ misconduct is not sufficient.” Arnett, 
    658 F.3d at 755
    .
    A plaintiff must demonstrate that, through the manner and
    content of his communication, he “‘gave the prison official
    sufficient notice to alert him or her to “an excessive risk to
    inmate health or safety.”’” 
    Id.
     (quoting Vance v. Peters, 
    97 F.3d 987
    , 993 (7th Cir. 1996)). Once alerted to such risk, an
    official’s refusal to do more may amount to deliberate indif-
    ference. See Vance, 
    97 F.3d at 993
     (“Once the official knows of
    that risk, the refusal or declination to exercise the authority
    of his or her office may reflect deliberate disregard.”); Hayes,
    48                                                  No. 17-3184
    
    546 F.3d at
    527–28 (holding no deliberate indifference when
    non-medical defendants sought reports from medical offi-
    cials to ensure no further action was required, and there was
    nothing in the reports that made it obvious the plaintiff may
    have been receiving inadequate care).
    To state a cognizable claim because of inadequate medi-
    cal care, “a prisoner must allege acts or omissions sufficient-
    ly harmful to evidence deliberate indifference to serious
    medical needs.” Estelle, 
    429 U.S. at 106
    . “A prisoner’s claim
    for deliberate indifference must establish ‘(1) an objectively
    serious medical condition; and (2) an official’s deliberate in-
    difference to that condition.’” Gomez v. Randle, 
    680 F.3d 859
    ,
    865 (7th Cir. 2012) (quoting Arnett, 
    658 F.3d at 750
    ).
    “A ‘serious’ medical need is ‘one that has been diagnosed
    by a physician as mandating treatment or one that is so ob-
    vious that even a lay person would easily recognize the ne-
    cessity for a doctor’s attention.’” Gutierrez v. Peters, 
    111 F.3d 1364
    , 1373 (7th Cir. 1997) (quoting Laaman v. Helgemoe, 
    437 F. Supp. 269
    , 311 (D.N.H. 1977)). A medical condition also may
    be serious if “‘failure to treat a prisoner’s condition could
    result in further significant injury or the “unnecessary and
    wanton infliction of pain.”’” 
    Id.
     (quoting McGuckin v. Smith,
    
    974 F.2d 1050
    , 1060 (9th Cir. 1992)). A delay in treatment
    may rise to a constitutional violation “depend[ing] on the
    seriousness of the condition and the ease of providing treat-
    ment.” Smith v. Knox Cnty. Jail, 
    666 F.3d 1037
    , 1040 (7th Cir.
    2012) (quoting McGowan, 
    612 F.3d at 640
    ).
    An official is deliberately indifferent when the official is
    “‘aware of facts from which the inference could be drawn
    that a substantial risk of harm exists,’” actually does draw
    the inference, and responds with “reckless disregard for the
    No. 17-3184                                                     49
    known serious medical need, by inaction or woefully inade-
    quate action.” Hudson v. McHugh, 
    148 F.3d 859
    , 863 (7th Cir.
    1998) (quoting Farmer, 
    511 U.S. at 838
    ). Thus, we must “look
    into [the official’s] subjective state of mind.” Petties v. Carter,
    
    836 F.3d 722
    , 728 (7th Cir. 2016). Mr. Eagan does not need to
    “show that the official intended harm or believed that harm
    would occur,” but must do more than “show[] mere negli-
    gence.” 
    Id.
    ii.
    Mr. Eagan contends that Officers Berry, Law, Sullivan,
    and Moorhouse failed to protect him from self-harm. He first
    focuses on November 30, 2014, when they returned him to
    the crisis-watch cell without any medication to assuage his
    hallucinations and to prevent his self-destructive acts. For
    their part, the officers contend that “[n]othing in the record
    suggests that [they] were aware of but disregarded a sub-
    stantial risk that Eagan would harm himself on November
    30, 2014.” 59 The officers emphasize that both times that he
    engaged in self-harm, Mr. Eagan promptly received medical
    care. The officers assert, moreover, that they were entitled to
    rely on Dr. Dempsey’s medical expertise and that “they had
    no reason to doubt [Dr.] Dempsey’s medical judgment that
    Eagan could be returned to his cell after first cutting his
    head, particularly because [Dr.] Dempsey ordered that pris-
    on staff continue to monitor Eagan every 10 minutes.” 60
    59 State-Appellee’s Br. 21.
    60 Id. at 22.
    50                                                No. 17-3184
    The district court, in granting summary judgment in fa-
    vor of the officers, reasoned that just because Mr. Eagan had
    self-injured before did not mean he would do so again.
    Mr. Eagan, the court continued, had not presented any evi-
    dence that the officers were aware of any specific threat to
    his safety. Mr. Eagan counters that the district court did not
    consider the “strong indications that he would continue to
    injure himself.” 61 When the officers first took him to the
    holding tank for treatment to his forehead, Mr. Eagan had to
    be restrained physically from continuing to hit his head. In
    Mr. Eagan’s view, the officers “were aware of a substantial
    risk that [he] would cause himself serious injury if returned
    to his cell without treating his mental health condition.” 62
    In King, 
    680 F.3d 1013
    , we considered whether
    non-medical officers should have known that a nurse’s care
    of a pretrial detainee was inadequate. Non-medical officers
    conducted a cell check and saw the detainee in his bed close
    his eyes and twitch his arm. 
    Id. at 1016
    . Later that morning,
    upon finding the plaintiff “convulsing on the floor, scream-
    ing and foaming at the mouth[,] [t]hey called for a nurse.” 
    Id.
    When the nurse first examined the detainee, she was “con-
    vinced that [the detainee] was faking” and left him on the
    floor, despite his failure to respond to smelling salts and his
    face turning blue. 
    Id. at 1017
    . No one called the on-call phy-
    sician, and, an hour later, the detainee was found convulsing
    again. 
    Id.
     The nurse was aware that the detainee may have
    been experiencing alprazolam withdrawal, which could
    61 Appellant’s Br. 46.
    62 
    Id.
     at 45–46.
    No. 17-3184                                                 51
    cause seizures, hallucination, and death; nevertheless, she
    did nothing except instruct the officers to move the detainee
    to a padded cell. 
    Id.
     The detainee was pronounced dead later
    that evening. 
    Id.
     Although we determined that there was a
    question of material fact regarding the nurse’s actions, we
    affirmed the district court’s grant of summary judgment in
    favor of the officers because the plaintiff provided no evi-
    dence that the officers “were aware that [the nurse] was im-
    properly treating [the detainee].” 
    Id.
     at 1018–19. Moreover,
    the officers “were not trained to assess whether an inmate
    [was] genuinely experiencing seizures, and so they lacked
    the capacity to judge whether [the nurse] made an appropri-
    ate diagnosis.” 
    Id. at 1018
    .
    Accordingly, “[t]he question is whether the [officers] had
    any duty to do more than they did, in light of their
    knowledge of the situation.” Hayes, 
    546 F.3d at 527
    . The rec-
    ord does not support an affirmative answer to that inquiry.
    As in King, Mr. Eagan has failed to establish that the officers
    necessarily knew that he would continue to engage in
    self-harm or that Dr. Dempsey was inadequately treating
    him. There is nothing in the record that shows the officers
    were trained to make a sound judgment as to whether
    Mr. Eagan would be able to control himself upon returning
    to his cell. They were entitled to rely on Dr. Dempsey’s di-
    rections, as they did. Moreover, when Mr. Eagan returned to
    his previous pattern of self-destructive behavior, they once
    again sought Dr. Dempsey’s further instructions. There
    simply is no evidence to permit a trier of fact to determine
    that they were deliberately indifferent to his well-being.
    Consequently, the district court’s grant of summary judg-
    ment in favor of the officers for their November 30 conduct
    was proper.
    52                                                No. 17-3184
    iii.
    Mr. Eagan contends that Officer Sullivan was deliberate-
    ly indifferent to his serious medical condition on December 1
    and 2. Mr. Eagan first submits that the district court erred in
    concluding that he had failed to demonstrate an objectively
    serious medical condition; he believes that the court ignored
    evidence of his excruciating pain. In evaluating this conten-
    tion, we start with a review of what the record reveals about
    what Mr. Eagan experienced each day after the administra-
    tion of Haldol. Given the procedural posture of this case, we
    must review the record in the light most favorable to
    Mr. Eagan.
    Mr. Eagan woke up on December 1 after the Haldol ad-
    ministration with upper body stiffness and his body feeling
    “locked.” 63 He claims the Haldol “took over [his] body” and
    his ability to move, leaving him on the floor for most of the
    day. 64 It was not until December 2 that Mr. Eagan woke up
    with a locked jaw, causing him “excruciating pain” that he
    had never felt before, and resulting in his panicking. 65
    Mr. Eagan continued to experience pain and discomfort in
    his arms and neck. Thus, our analysis must consider wheth-
    er Mr. Eagan has demonstrated an objectively serious condi-
    tion of muscle stiffness on December 1 or of lockjaw and up-
    per body pain on December 2.
    63 R.81, Ex. 1 at 15 (Eagan Dep. 59:11).
    64 Id. at 7 (Eagan Dep. 26:23–27:5).
    65 Id. at 21 (Eagan Dep. 82:16).
    No. 17-3184                                                           53
    In attempting to establish that his medical condition was
    serious on December 1, Mr. Eagan invites our attention to his
    deposition testimony where he testified to his personal expe-
    rience and to his interaction with a neighboring inmate who
    had observed Mr. Eagan’s condition. According to Mr. Ea-
    gan’s deposition, that inmate had attempted to alert an of-
    ficer that “[s]omething’s wrong with Eagan. Something’s
    wrong with him.” 66 Mr. Eagan also recalled that when his
    neighbor notified an officer of Mr. Eagan’s condition, the of-
    ficer, whose identity Mr. Eagan could not recall, said, “Ain’t
    nothing wrong with him,” and found Mr. Eagan’s condition
    “funny.” 67 As to his lockjaw pain on December 2, Mr. Eagan
    points to his deposition testimony detailing the excruciating
    pain and that he complained of his condition to other prison
    officials, who “thought it sufficiently serious that they at-
    tempted to retrieve medical personnel, including Dr. Demp-
    sey.” 68 Nevertheless, although the district court failed to
    view the evidence in the light most favorable to Mr. Eagan, it
    is not at all certain that Mr. Eagan has established that his
    post-treatment state constituted a serious medical condition.
    Even if we were to assume Mr. Eagan had serious medi-
    cal conditions on both December 1 and 2, that is, of course,
    66 R.81, Ex. 1 at 16 (Eagan Dep. 62:15–16).
    67 Id. (Eagan Dep. 62:17–18, 62:20).
    68 Appellant’s Br. 42; see R.81, Ex. 1 at 17–18 (Eagan Dep. 68:3–69:16)
    (Mr. Eagan notified Major Susan Prentiss, who stated she would get a
    medical technician); id. at 18 (Eagan Dep. 70:6–16) (CMT Jennifer Tinsley
    evaluated Mr. Eagan, who stated she would let Dr. Dempsey know im-
    mediately of Mr. Eagan’s situation).
    54                                                No. 17-3184
    only the first step of the inquiry. Mr. Eagan still must
    demonstrate that he could establish, by a preponderance of
    the evidence at trial, that Officer Sullivan was subjectively
    aware of the serious condition and responded to the known
    condition with deliberate indifference.
    The district court concluded that Mr. Eagan failed to
    provide any evidence that Officer Sullivan was involved
    personally in depriving him of any needed medical atten-
    tion. The extent of Mr. Eagan’s allegations of Officer Sulli-
    van’s subjective awareness on December 1 is based in Officer
    Sullivan’s supposed taunting and mockery of Mr. Eagan’s
    condition. Mr. Eagan testified in his deposition that multiple
    officers, including Officer Sullivan, “mocked” him and
    “laughed at” him because “of [his] condition,” which, on
    December 1, was only muscle stiffness. 69 When his neighbor
    told one of the watch officers that “[s]omething’s wrong
    with Eagan,” a watch officer stated that Mr. Eagan’s condi-
    tion “was funny.” 70 Mr. Eagan, however, could not identify
    which officer his neighbor notified.
    Mr. Eagan recounts two interactions with Officer Sulli-
    van on December 2, the day he experienced the locked jaw.
    On the afternoon of December 2, Mr. Eagan “again tried to
    get the attention of an officer to secure treatment for his
    locked open jaw.” 71 When the officer stated he could not
    help Mr. Eagan’s condition, Mr. Eagan began to bang his
    69 R.81, Ex. 1 at 16 (Eagan Dep. 63:22–23).
    70 Id. (Eagan Dep. 62:15–16, 62:20).
    71 Id. at 18 (Eagan Dep. 72:1–10).
    No. 17-3184                                                  55
    head on the wall. Mr. Eagan was taken back to the holding
    tank where Officer Sullivan restrained him, just as he had on
    November 30. And when Officer Sullivan returned Mr. Ea-
    gan to his cell, he told Mr. Eagan, “Well, you ain’t going to
    be eating no pizza today.” 72 Later in the evening, between
    7:00 and 9:00 p.m., Mr. Eagan remembered Officer Sullivan
    “laughing and mocking [him] and stuff.” 73
    The crisis-watch logs and Mr. Eagan’s deposition testi-
    mony indicate that Officer Leipold was the watch officer
    who performed the majority of the observation checks.
    Mr. Eagan praises Officer Leipold for checking in on him
    and for trying to calm him down when he was panicking
    over the lockjaw pain, even though he was unable to procure
    medication for Mr. Eagan. Mr. Eagan, however, does not al-
    lege Officer Leipold was deliberately indifferent. The only
    difference between Officer Leipold’s conduct and Officer
    Sullivan’s conduct was that Officer Leipold tried to talk to
    him and keep him calm, while Officer Sullivan made fun of
    Mr. Eagan. By the time Officer Sullivan interacted with
    Mr. Eagan on December 2, Mr. Eagan already had been ex-
    amined by Major Prentiss and CMT Tinsley, who both de-
    termined there was nothing they could do, and by
    Dr. Dempsey, who decided not to prescribe anything fur-
    ther. Thus, it appears the response Mr. Eagan sought from
    Officer Sullivan was calming conversation. Mr. Eagan has
    not established that he sought any other help from Officer
    Sullivan, specifically, or that his condition was so severe that
    72 Id. at 19 (Eagan Dep. 75:6–7).
    73 Id. (Eagan Dep. 75:22).
    56                                                No. 17-3184
    Officer Sullivan should have sought further medical atten-
    tion beyond what was already provided to him earlier in the
    day. While Officer Sullivan’s words may have been inap-
    propriate, the record will not support a conclusion that he
    acted with reckless disregard of Mr. Eagan’s condition.
    In the end, when the record is read in its totality, it is
    clear that the prison officers did not violate the Eighth
    Amendment. The record demonstrates that some officers
    questioned the legitimacy of Mr. Eagan’s pain and that oth-
    ers did not provide as much comfort as Mr. Eagan would
    have liked. Still, the officers did ensure that medical person-
    nel and a superior officer were called upon to provide care
    to Mr. Eagan and guidance to themselves. The record does
    not contain any evidence that would permit a reasonable ju-
    ror to draw the inference that the officers were deliberately
    indifferent to Mr. Eagan’s welfare. Nor does the record sug-
    gest, in practical terms, any concrete steps that an attorney
    might have taken to correct a deficiency in the record that
    might reasonably have led to a more favorable outcome. Ac-
    cordingly, the district court did not abuse its discretion in
    denying the motion for recruitment of counsel with respect
    to the case against the officers. Moreover, there is no genuine
    issue of triable fact with respect to their liability under the
    Eighth Amendment. Insofar as it dismisses the case against
    the officers, the judgment of the district court must be af-
    firmed.
    Conclusion
    The district court abused its discretion in denying
    Mr. Eagan’s motions for the recruitment of counsel. Because
    the denial of this motion may have affected the outcome of
    Mr. Eagan’s claim against Dr. Dempsey, the judgment in fa-
    No. 17-3184                                                57
    vor of Dr. Dempsey is vacated and that case is remanded for
    further proceedings consistent with this opinion.
    The district court did not abuse its discretion in denying
    the motions for counsel insofar as they pertain to Mr. Ea-
    gan’s case against the officer defendants. Moreover, the mo-
    tion for summary judgment in favor of the officer defend-
    ants was properly granted. Therefore, the judgment of the
    district court in favor of the officer defendants is affirmed.
    No costs in this court.
    AFFIRMED in part; VACATED and REMANDED in part
    58                                                No. 17-3184
    EASTERBROOK, Circuit Judge, dissenting in part. I admire
    the majority’s thorough opinion, and I agree with its legal
    and factual exposition. But I do not agree with my col-
    leagues on one matter of judgment: whether it is “reasonably
    likely” (Pruitt v. Mote, 
    503 F.3d 647
    , 660 (7th Cir. 2007) (en
    banc)) that counsel could have affected the outcome of Ea-
    gan’s claim against Dr. Dempsey.
    Dempsey’s state of mind may be hard to fathom, as slip
    op. 44–45 says. But consider what is certain. Dempsey treat-
    ed Eagan for his psychiatric problems and administered
    drugs that were medically appropriate. He then monitored
    his patient’s reaction and deemed the outcome satisfactory.
    Eagan asserts that his jaw was painfully locked open as a re-
    sult of the drugs, but Dempsey’s files contain notes showing
    that no such effect occurred. Guards and members of the
    medical team observed Eagan every ten minutes throughout
    December 1 and December 2, 2014, and their contemporane-
    ous notes report that he was speaking and eating, contradict-
    ing his current assertion that his jaw was locked open. It is
    possible, to be sure, that everyone other than Eagan himself
    is lying, but is that “reasonably likely”? The people who
    monitored Eagan’s condition wrote their comments long be-
    fore this suit was filed, at a time when they did not have a
    reason to make things up. So why would they falsify their
    observations? And, if they are all liars, how would an attor-
    ney show that they are?
    My colleagues suggest (slip op. 45) that counsel might do
    this by taking Dempsey’s deposition. Suppose that happens.
    Is Dempsey likely to do anything other than review his notes
    from 2014 and repeat them orally? How often do medical
    defendants admit during depositions that their treatment
    No. 17-3184                                                   59
    notes are a pack of lies? I don’t know of any empirical work
    on that subject, but I have never seen an instance of it. If
    Dempsey just sticks with his notes during a deposition, Ea-
    gan’s case is doomed, because he must show a “complete
    abandonment of medical judgment” to have a viable consti-
    tutional claim. Norfleet v. Webster, 
    439 F.3d 392
    , 396 (7th Cir.
    2006). (Eagan has not made a malpractice claim under state
    law.)
    If legal assistance were available in unlimited quantities, I
    could go along with a remand. But, like every other valuable
    thing, legal time is scarce. When a judge persuades a lawyer
    to spend time on a weak case such as Eagan’s, that time
    comes from somewhere. The “somewhere” might be golfing
    or watching Netflix, but more likely the time must be divert-
    ed from other clients. “Why should a judge ask lawyers to
    devote less of their time to people with strong cases and
    more to people with weak ones? That would injure other lit-
    igants.” Pickett v. CTA, 
    930 F.3d 869
    , 871 (7th Cir. 2019). This
    is among the reasons why “courts must be careful stewards
    of th[e] limited resource [of volunteer lawyers].” Cartwright
    v. Silver Cross Hospital, 
    962 F.3d 933
    , 934 (7th Cir. 2020). Peo-
    ple who receive less legal attention as a result of a judge’s
    decision to recruit counsel are invisible to the court, but they
    are no less deserving of consideration. When we compel a
    judge to divert the resources of the bar to weak claims such
    as Eagan’s, we reduce the likelihood that other persons will
    receive adequate legal assistance.
    There is another potential effect when a judge recruits a
    lawyer to assist a plaintiff with a weak case: the wages of
    crying wolf. A lawyer might believe a judge the first time
    such a request is made but will learn from the experience
    60                                                   No. 17-3184
    and say “no” the next time, even though the next plaintiff
    may be more deserving. In the Northern District of Illinois,
    home to big firms with platoons of young lawyers craving
    trial experience, the bar might answer the judicial call just to
    give associates a learning opportunity. But in other districts,
    where the practices are smaller, firms lack the resources to
    deploy aid in that fashion. Eagan’s suit was filed in Peoria,
    Illinois, which has a population around 115,000. Springfield,
    about the same size, is the other “big” city in the Central Dis-
    trict of Illinois. The adjacent Southern District of Illinois
    comprises even smaller cities, such as Belleville (44,000), Al-
    ton (28,000), East St. Louis (27,000), Carbondale (26,000),
    Centralia (13,000), Benton (7,000), and Cairo (3,000)—though
    the Southern District has a majority of the state’s prison in-
    mates, so the demand for aid is greatest there.
    Recently a district court in East St. Louis tried valiantly to
    recruit counsel for a prisoner but failed. More than 100 law-
    yers turned the court down. See Roberts v. Neal, 713 Fed.
    App’x 509 (7th Cir. 2018). Perhaps the available supply of
    lawyers had been prevailed on too often to assist plaintiffs
    with little chance of success, and they had learned that it is
    safest to say no. An appellate command to recruit a lawyer
    for Eagan may send more of the same message, with the un-
    fortunate result that prisoners who could win if only they
    had legal assistance will be left out in the cold.