Tom Reed v. Brex Inc. ( 2021 )


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  •                                 In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________________
    No. 20-1697
    TOM REED and MICHAEL ROY, individually
    and on behalf of those similarly situated,
    Plaintiffs-Appellants,
    v.
    BREX, INC., et al.,
    Defendants-Appellees.
    ____________________
    Appeal from the United States District Court for the
    Southern District of Illinois.
    No. 3:17-cv-00292-NJR — Nancy J. Rosenstengel, Chief Judge.
    ____________________
    ARGUED NOVEMBER 9, 2020 — DECIDED AUGUST 9, 2021
    ____________________
    Before SYKES, Chief Judge, and HAMILTON and BRENNAN,
    Circuit Judges.
    HAMILTON, Circuit Judge. At the center of this overtime pay
    case is a complicated payment scheme for auto repair techni-
    cians. The Fair Labor Standards Act generally requires that
    covered workers be paid extra for overtime work, but it ex-
    empts from that requirement some retail and service employ-
    ees who are paid bona fide commissions. Plaintiffs Tom Reed
    2                                                    No. 20-1697
    and Michael Roy are auto repair technicians for defendant
    Brex, Inc. They claim that Brex’s payment plan is not a true
    commission, so that under the Act they are paid hourly wages
    and thus are entitled to overtime pay. Brex counters that,
    when one peels back the layers of its complex payment sys-
    tem, it is in fact a bona fide commission based on each techni-
    cian’s sales during a pay period. The district court granted
    summary judgment for Brex based on the bona fide commis-
    sion exemption. We affirm.
    I. Fair Labor Standards Act
    The Fair Labor Standards Act requires that most covered
    employees be paid one and a half times their hourly wage for
    time that they work beyond 40 hours a week. Yi v. Sterling
    Collision Centers, Inc., 
    480 F.3d 505
    , 506 (7th Cir. 2007), citing
    29 U.S.C. § 207(a)(1). The Act is full of exceptions, however,
    and one is that the time-and-a-half requirement does not ap-
    ply to employees in retail or service establishments if (1) the
    employee’s regular rate of pay exceeds one and a half times
    the statutory minimum wage and (2) more than half the em-
    ployee’s compensation comes from bona fide commissions on
    goods or services. § 207(i). The statute does not elaborate fur-
    ther, except to say that “all earnings resulting from the appli-
    cation of a bona fide commission rate shall be deemed com-
    missions on goods or services without regard to whether the
    computed commissions exceed the draw or guarantee.” Id.
    What counts as a bona fide commission? “The essence of a
    commission is that it bases compensation on sales, for exam-
    ple a percentage of the sales price, as when a real estate broker
    receives as his compensation a percentage of the price at
    which the property he brokers is sold.” Yi, 
    480 F.3d at 508
    . If
    an employee’s “commissions vary in accordance with the
    No. 20-1697                                                 3
    employee’s performance on the job,” he or she may qualify
    for exemption. 29 C.F.R. § 779.416(b). Thus, a “commission
    rate is not bona fide if … the employee, in fact, always or al-
    most always earns the same fixed amount of compensation
    for each workweek.Ӥ 779.416(c). Likewise, commission plans
    designed so that employees always receive the same take-
    home pay with only “slight” upward variances for excep-
    tional sales weeks are not “bona fide.” Id.
    We examined these requirements in detail in Yi v. Sterling
    Collision Centers, Inc., where we affirmed summary judgment
    for a similar employer. Like this case, Yi was brought by auto
    repair technicians who worked on a commission basis subject
    to a convoluted pay algorithm. Noting that commission-
    based pay for such technicians was widespread and
    longstanding, we held that the plaintiffs in Yi qualified as
    commission-eligible workers in retail stores or other service
    establishments. 
    480 F.3d at 510
    .
    We also explained that commission plans may qualify as
    bona fide under the Act even if they partially reflect hours
    worked or if an employer describes them using idiosyncratic
    terms that do not correspond closely with the Act’s language.
    
    Id. at 508
    –09. The payment plan in Yi recognized that some
    workers may work collaboratively on big projects and accord-
    ingly split commissions for each project based on the number
    of hours each mechanic worked on the collaboration. The plan
    also compared actual hours worked to the nominal labor costs
    charged to the customer. Finally, each employee was paid a
    different baseline wage based on his or her skills and quality
    of work. 
    Id. at 509
    . We concluded that this hybrid hourly-com-
    mission structure was a bona fide commission as a matter of
    law because each group’s total commission incentivized
    4                                                            No. 20-1697
    efficient work, and pay was “decoupled from actual time
    worked.” Id.; see also 29 C.F.R. § 779.416(b) (illustrating that
    commissions work by varying pay “in accordance with the
    employee’s performance on the job”); Klinedinst v. Swift In-
    vestments, Inc., 
    260 F.3d 1251
    , 1254–56 (11th Cir. 2001) (simi-
    lar).
    II. Undisputed Facts and Brex’s Payment Plan
    Defendant Brex operates a chain of over two dozen “Car-
    X” auto repair shops in Illinois and Missouri. Plaintiffs Tom
    Reed and Michael Roy worked for Brex as auto repair techni-
    cians. They also represent other Brex technicians in this col-
    lective and class action lawsuit, alleging that Brex’s pay scale
    for auto technicians violates federal and state employment
    laws that require employees to be compensated at time-and-
    a-half for overtime hours. Because the parties agree that the
    state-law claims are co-extensive with the federal ones, we fo-
    cus on the federal Fair Labor Standards Act, 29 U.S.C. § 201 et
    seq. It is undisputed that the technicians have worked more
    than 40 hours per week. The appeal turns on whether Brex
    pays its technicians a bona fide commission within the mean-
    ing of the Act. 1
    Brex’s pay scale for its auto technicians has some Rube-
    Goldberg-esque qualities: to arrive at a technician’s take-
    home pay, Brex starts with the total cost charged to customers
    for each technician’s weekly repairs and applies a series of di-
    visions, multiplications, and additions, some of which are re-
    dundant.
    1Before the district court granted Brex’s motion for summary judg-
    ment, the district court conditionally certified a collective action for the
    federal wage claims and certified classes for the state-law claims.
    No. 20-1697                                                      5
    First, Brex calculates its total receipts for repairs and sales
    that a given technician has made during a pay period, exclud-
    ing tire installations. That total sales number is then divided
    by hours worked to come up with an average “hourly pro-
    duction.” Brex publishes a table to convert bands of “hourly
    production” to hourly wages (called “hourly commission”).
    Generally, the calculated hourly wages translate to roughly 16
    to 17 percent of the hourly production.
    For example, if a technician’s hourly production is be-
    tween $100 and $104.99 per hour during a pay period, Brex’s
    table defines the baseline hourly wage for that pay period as
    $16.25. In contrast, if that technician’s hourly production is
    between $80 and $84.99 per hour, then the base hourly wage
    for that pay period is $12.80.
    There are a couple of further complications in Brex’s pay
    system. First, tire sales and installation are counted sepa-
    rately. Generally, mechanics are paid $5.00 per tire installed
    regardless of the tire’s cost, but that number jumps to $8.75
    per tire if the mechanic installs more than eight tires during a
    pay period. Also, some mechanics receive hourly bonuses
    based on having certain auto-repair certifications. The more
    certificates a technician has, the higher his or her hourly bo-
    nus. The magnitude of each hourly bonus is small, though,
    and even in the aggregate the bonuses are dwarfed by the
    minimum hourly earnings. The final, adjusted hourly wage is
    multiplied by hours worked during that pay period.
    The hourly wage also has a floor that applies even if the
    mechanic’s hourly production is anemic during the particular
    pay period. This floor works out to be one and a half times the
    applicable state minimum wage, rounded up. Plaintiffs Reed
    and Roy concede that the alternative wage floor is triggered
    6                                                  No. 20-1697
    in only 16 percent of paychecks, meaning that 84 percent of
    Brex paychecks are paid on the commission scale.
    By way of example, say employee A worked 45 hours dur-
    ing a pay period and produced $5,000 in non-tire sales. Em-
    ployee A also installed six tires and was licensed in electrical
    repair and as an inspector in Missouri. First, the pay scale
    would divide total production ($5,000) by hours worked (45)
    to arrive at an hourly production of $111.11. Using the pay
    scale converter, any hourly production between $110.00 and
    $114.99 translates to a base wage of $17.88 per hour (or 16.1
    percent of hourly production). Both of this technician’s certi-
    fications carry an additional bonus of 50 cents per hour, bring-
    ing the total hourly wage up to $18.88, and each tire adds
    $5.00 to the total. Because $18.88 exceeds one and a half times
    the minimum wage in Illinois and Missouri, that is the appli-
    cable hourly wage. So for this week, employee A’s gross pay
    will be 45 hours times $18.88 per hour plus (six tires at $5.00
    per tire) equals $879.60.
    Next, compare a slightly more efficient employee B, who
    produced the same amount of sales ($5,000) for just 35 hours
    of work, holding everything else constant. This technician’s
    hourly production would be $142.86. Using Brex’s conversion
    chart, base hourly pay would be $22.75 (15.9 percent of hourly
    production), and adjusted hourly pay with certificates would
    be $23.75 per hour. During this pay period, employee B would
    be paid (35 hours) times ($23.75 per hour) plus (six tires at
    $5.00 per tire) equals $861.25. Though employee B worked 22
    percent fewer hours than employee A, B would be paid just 2
    percent less.
    Reed and Roy sued on behalf of 157 Brex technicians
    claiming that this scheme violates the Fair Labor Standards
    No. 20-1697                                                    7
    Act because they are not paid overtime wages even though
    they are entitled to time-and-a-half under the Act. Their pri-
    mary claim is that the pay scale does not reflect a bona fide
    commission, which would be excepted from the overtime re-
    quirements, because it incorporates hours worked in so many
    steps in computing pay. They also point to Brex’s description
    of its pay plan as providing hourly wages. In further support,
    the technicians argue that the payment plan does not further
    the purposes of the time-and-a-half requirement for overtime
    hours because it does not discourage Brex from requiring its
    technicians to work long hours. In fact, the evidence shows
    that Brex technicians regularly work more than 40 hours per
    week. Finally, plaintiffs advance the disconcerting alternative
    theory that Brex’s minimum wage floor violates the Act be-
    cause it is too generous: they say that employees who fall back
    on this option for one pay period should have to pay back
    their excess earnings in subsequent pay periods, though Brex
    does not actually require such claw-backs from its techni-
    cians.
    Brex moved for summary judgment on all these theories,
    arguing that the undisputed evidence showed that the com-
    mission structure was bona fide and the guarantee was law-
    ful. The district court initially granted judgment as a matter of
    law on the first theory, and after Brex moved to reconsider,
    did so on the second as well, entering final judgment for Brex.
    Reed and Roy pursue both theories on appeal.
    III. Analysis
    We review a district court’s summary judgment ruling de
    novo, giving the non-moving parties the benefit of conflicting
    evidence and reasonable inferences from the evidence. Vesey
    v. Envoy Air, Inc., 
    999 F.3d 456
    , 459 (7th Cir. 2021). Summary
    8                                                  No. 20-1697
    judgment is appropriate when “there is no genuine dispute as
    to any material fact and the movant is entitled to judgment as
    a matter of law.” Fed. R. Civ. P. 56(a).
    Reed and Roy’s primary claim that they are not paid bona
    fide commissions fails because the undisputed facts as pre-
    sented to the district court show that Brex pays each techni-
    cian based on his or her actual sales. Because pay is propor-
    tional and correlated to each technician’s sales, the exception
    applies to Reed and Roy, so that they are not entitled to addi-
    tional overtime wages. As plaintiffs point out, we have traced
    the purposes of the general overtime requirement in part to
    Congress’s desire to prevent workers from working danger-
    ously long hours. Yet the fact that Brex’s technicians work
    long hours cannot on its own create an issue of triable fact as
    to whether they qualify for this statutory exception to the gen-
    eral overtime rule. On appeal, plaintiffs also raise factual is-
    sues that were not presented to the district court, and in fact
    contradict the positions they did take. These arguments were
    forfeited.
    In the district court, Brex moved for summary judgment
    on the ground that Yi foreclosed Reed and Roy’s claims. Ac-
    cording to Brex, the undisputed evidence showed that each
    technician’s earnings were determined almost entirely as a
    roughly 16 percent commission on sales, so no reasonable jury
    could conclude that the pay scale was not bona fide. In oppos-
    ing the motion, Reed and Roy focused on Brex’s repeated de-
    scription of its plan as “hourly” in the written materials it
    gave its technicians and in its executives’ deposition testi-
    mony that hours worked is a factor in calculating take-home
    pay. The technicians also highlighted that Brex’s pay algo-
    rithm explicitly incorporates hours worked in several of the
    No. 20-1697                                                     9
    steps for computing pay. Not only does Brex pay an hourly
    bonus to some well-credentialed technicians, but it also deter-
    mines an hourly commission by dividing sales by hours
    worked, and it reports hourly wages. Since Brex pays its tech-
    nicians an “hourly” wage for each “hour” worked during a
    pay period, plaintiffs reason, pay is not “decoupled” from
    time worked, as required by Yi.
    We understand the point, but as we have said before, “the
    nomenclature is not determinative.” Alvarado v. Corporate
    Cleaning Services, Inc., 
    782 F.3d 365
    , 371 (7th Cir. 2015), citing
    Yi, 
    480 F.3d at 508
     (holding payment plan to be a bona fide
    commission even though it described itself as a non-exempt
    “piece-rate” plan). It is uncontested that Brex’s payment plan
    determines weekly pay by dividing sales by hours worked,
    multiplying by the commission rate of roughly 16 percent,
    and then multiplying that “hourly” rate by hours worked.
    The formula is convoluted, but it is mathematically identical
    to paying a straight commission. First multiplying and then
    dividing by the same number (hours worked) is equivalent to
    multiplying by one.
    Likewise, the fact that Brex reports an “hourly” wage does
    not change the nature of the plan. It was undisputed before
    the district court that the “hourly” wage varies in accordance
    with a technician’s sales in that week. It was therefore a bona
    fide commission under our precedents, and summary judg-
    ment was appropriate. Alvarado, 782 F.3d at 367–68 (affirming
    summary judgment for employer where undisputed facts
    showed that compensation was “proportional and corre-
    lated” to sales receipts); Yi, 
    480 F.3d at 509
    –10 (affirming sum-
    mary judgment for employer notwithstanding evidence that
    employer weighted otherwise bona fide commission formula
    10                                                       No. 20-1697
    by hours worked); see also Parker v. NutriSystem, Inc., 
    620 F.3d 274
    , 283 (3d Cir. 2010) (affirming summary judgment for em-
    ployer where undisputed evidence showed that employee
    pay was “proportionally related to the charges passed on to
    the consumer,” and rejecting rule that commissions are bona
    fide only if they are calculated “strictly as a percentage of sale
    price”). 2
    Brex’s admissions that technician pay is partially a func-
    tion of hours worked do not create a triable issue of fact. Ob-
    viously, to some extent, technicians who work more hours are
    likely to have more repair opportunities and therefore make
    more money. Yi, 
    480 F.3d at 508
     (noting that a commission
    employee’s “income is likely to be influenced by the number
    of hours a week that he works”). And small hourly bonuses
    for certification do not convert an employee’s pay into a
    standard wage so long as “more than half his compensation
    … represents commissions on goods and services.” 29 U.S.C.
    § 207(i); see also Yi, 
    480 F.3d at 509
     (baseline wages of com-
    mission-eligible employees may vary based on skill and qual-
    ity of work). Here, plaintiffs have not argued on appeal that
    these “hourly rate” bonuses make up half of their pay, and
    Brex’s pay scale confirms that commission-based hourly pay-
    ments dwarf any hourly-rate bonuses.
    No factual issues preclude summary judgment. With one
    caveat, which was forfeited in the district court, the terms and
    2 Computing each employee’s actual hourly wages also seems neces-
    sary for employers to ensure that they comply with the exemption, which
    requires that an exempt employee’s regular rate of pay exceed one and a
    half times the minimum wage. We do not see how the Act could simulta-
    neously require a baseline level of pay and penalize employers who com-
    pute and report whether they satisfy it.
    No. 20-1697                                                    11
    impact of the payment plan are not in dispute. Both sides’
    summary judgment materials were packed with undisputed
    examples of pay fluctuations—person to person, week to
    week, and year to year. No reasonable jury could look at that
    data and conclude that a given technician “always or almost
    always earns the same fixed amount of compensation for each
    workweek.” 29 C.F.R. § 779.416(c).
    Reed and Roy also argue that summary judgment is inap-
    propriate because Brex technicians log, on average, 25 percent
    more hours than a standard 40-hour workweek, creating, they
    say, a factual dispute as to whether the commission plan en-
    courages efficient work. This argument stems from our previ-
    ous discussion of the purposes of the Act’s overtime provi-
    sions, first adopted in 1938 before the nation had recovered
    from the Great Depression: (1) preventing workers willing to
    work longer hours from taking work away from those who
    prefer shorter hours; (2) spreading work around to more em-
    ployees to reduce aggregate unemployment; and (3) deterring
    employers from forcing employees to work long, unhealthy,
    or dangerous hours. Mechmet v. Four Seasons Hotels, Ltd., 
    825 F.2d 1173
    , 1176 (7th Cir. 1987); see also Alvarado, 782 F.3d at
    371 (concluding that payment plan was bona fide commission
    in part because seasonal employees did not work more than
    2,000 hours per year); Yi, 
    480 F.3d at 510
     (similarly noting total
    hours worked in finding employees were subject to commis-
    sion exception).
    As discussed below, we are not opposed to interpreting
    vague or ambiguous statutory texts in light of evident pur-
    poses, but “no legislation pursues its purposes at all costs.”
    Rodriguez v. United States, 
    480 U.S. 522
    , 525–26 (1987). We have
    explained: “Compromises draw unprincipled lines between
    12                                                           No. 20-1697
    situations that strike an outside observer as all but identical.
    The limitation is part of the price of the victory achieved, a
    concession to opponents who might have been able to delay
    or block a bill even slightly more favorable to the propo-
    nents.” Chicago Professional Sports Ltd. P’ship v. Nat’l Basketball
    Ass’n, 
    961 F.2d 667
    , 671 (7th Cir. 1992).
    For more than eighty years, the detailed and evolving pro-
    visions of the Fair Labor Standards Act provide ample proof
    of the point. From its first enactment in 1938, the scope of the
    Fair Labor Standards Act has been the subject of complex po-
    litical and policy compromises and statutory amendments. 3
    The commission exception is one of those statutory excep-
    tions to the general overtime rule adopted as part of the gal-
    axy of compromises essential to passage. Those exceptions
    3 For a nearly contemporaneous account of the debates and compro-
    mises leading to the 1938 passage, see John S. Forsythe, Legislative History
    of the Fair Labor Standards Act, 6 Law and Contemporary Problems 464
    (1939) (concluding at page 489: “few legislative enactments in our history
    have had such a stormy career”). For a sampling of scholarship consider-
    ing both the general history of the Act and specific issues and amend-
    ments, and showing both the purposes and limits of the Act, see, e.g., Rob-
    ert N. Willis, The Evolution of the Fair Labor Standards Act, 26 U. Miami L.
    Rev. 607 (1972); William G. Whittaker, The Fair Labor Standards Act: Exemp-
    tion of “Executive, Administrative and Professional Employees” Under Section
    13(a)(1), at 1–7 (Cong. Research Service 2003); William G. Whittaker, The
    Fair Labor Standards Act: Continuing Issues in the Debate (Cong. Research
    Service 2008); Llezlie Green Coleman, Rendered Invisible: African American
    Low-Wage Workers and the Workplace Exploitation Paradigm, 60 Howard L. J.
    61, 84–86 (2016) (summarizing scholarship regarding role of racial consid-
    erations in enactment of Act); Megan McGinnis, Child Farm Labor Under
    the Fair Labor Standards Act, 20 Kansas J. L. & Pub. Pol. 155, 167–70 (2010)
    (summarizing evolution of Act’s exclusions of and later coverage of chil-
    dren working on farms), as well as sources cited in these resources.
    No. 20-1697                                                   13
    and compromises should not be undone by courts in the name
    of achieving broader statutory purposes. E.g., Covalt v. Carey
    Canada Inc., 
    860 F.2d 1434
    , 1439 (7th Cir. 1988) (“laws have
    both directions and limits, and each must be scrupulously
    honored”). Employers and employees do not and need not re-
    spond to economic incentives imposed by statutory provi-
    sions that do not apply to them.
    To be sure, evidence that employees regularly work ex-
    treme hours can be relevant to whether a complex pay scale
    actually offers incentives for more efficient work or whether
    the employees are retail or service workers to begin with. See
    Dyal v. PirTano Construction, Inc., 
    2018 WL 1508487
    , *10–12
    (N.D. Ill. Mar. 27, 2018) (denying summary judgment in part
    and correctly noting that hours worked are not relevant
    where pay plan is unquestionably a bona fide commission but
    can affect analysis of evidence showing that commissions are
    not bona fide). But where the evidence offered to defeat sum-
    mary judgment shows only that an exception to the Act’s
    overtime requirement has predictable effects on employers
    and employees, more general statutory purposes will not de-
    feat summary judgment on the application of an exception.
    On appeal, Reed and Roy point to a new issue of material
    fact that they say is disputed. They now claim that the pay
    plan is not implemented as described and that workers’ pay
    is totally arbitrary. Plaintiffs cite a spreadsheet included as an
    exhibit in the summary judgment briefing that includes ag-
    gregate data about “sales” and “commissions” for each tech-
    nician-workweek. Plaintiffs’ appellate brief includes some
    new back-of-the-envelope calculations, which show that the
    pay scale is not a roughly 16 percent commission. In fact, they
    say, the calculations show that each technician’s weekly pay
    14                                                     No. 20-1697
    was not correlated with sales at all, meaning that the alleged
    commission structure is anything but bona fide. For example,
    they calculate that one technician’s commission rate equaled
    11.4 percent of sales in one week, but 64.8 percent of sales in
    another week, as opposed to the roughly 16 percent that re-
    sults from using Brex’s table.
    Plaintiffs are correct that summary judgment would have
    been inappropriate if there were factual disputes as to
    whether commissions were actually correlated with sales. An
    employee compensation algorithm that spits out random
    numbers does not base compensation on sales and would not
    be a bona fide commission. See Yi, 
    480 F.3d at 508
    .
    But these arguments are at least forfeited and perhaps
    waived. “Summary judgment is the proverbial put up or shut
    up moment in a lawsuit, when a party must show what evi-
    dence it has that would convince a trier of fact to accept its
    version of events.” Beardsall v. CVS Pharmacy, Inc., 
    953 F.3d 969
    , 973 (7th Cir. 2020) (cleaned up). It is therefore incumbent
    on the party opposing a summary judgment motion to “in-
    form the district court of the reasons why summary judgment
    should not be entered.” Riley v. City of Kokomo, 
    909 F.3d 182
    ,
    190 (7th Cir. 2018). Parties who fail to bring record evidence
    to the district court’s attention risk forfeiting their right to rely
    on it on appeal. Wrolstad v. Cuna Mutual Ins. Society, 
    911 F.3d 450
    , 455 (7th Cir. 2018).
    Reed and Roy did not present these new calculations to
    the district court. In fact, they did not even dispute Brex’s as-
    sertions that technician pay was determined using the pay
    scale as described above. All their arguments were built on
    that foundation. Plaintiffs’ new factual argument is not a mere
    No. 20-1697                                                     15
    “appellate amplification of a properly preserved issue.” Law-
    son v. Sun Microsystems, Inc., 
    791 F.3d 754
    , 761 (7th Cir. 2015).
    All the evidence underlying these new calculations was
    available to plaintiffs during the summary judgment briefing,
    yet they did not bring them to the attention of the district
    court or give Brex an opportunity to explain or clarify them.
    These lapses are especially problematic because the calcula-
    tions that plaintiffs now cite do not explicitly separate out tire
    sales and commissions, rendering the spreadsheets inconclu-
    sive at best. Accordingly, this appeal is not the “rare situa-
    tion” in a civil case where we would review the district court’s
    decision for plain error, and Reed and Roy may not raise these
    novel issues of fact on appeal. See Henry v. Hulett, 
    969 F.3d 769
    , 786 (7th Cir. 2020) (en banc) (“our ability to review for
    plain error in civil cases is severely constricted”); Wrolstad, 911
    F.3d at 455.
    We are now left only with Reed and Roy’s unusual alter-
    native argument that they were paid too much. The genesis of
    this argument is the statute’s command that “all earnings re-
    sulting from the application of a bona fide commission rate
    shall be deemed commissions on goods or services without
    regard to whether the computed commissions exceed the
    draw or guarantee.” 29 U.S.C. § 207(i). The plaintiffs claim
    that the Department of Labor’s interpretative regulations for-
    bid Brex’s alternative wage floor because the regulations de-
    fine any wage “guarantee” as a draw against future commis-
    sions that requires reconciliation in subsequent pay periods.
    Reed and Roy contend, in essence, that because Brex did not
    claw back its technicians’ guarantee payments, all compensa-
    tion up to the guarantee was actually fixed hourly wages even
    in weeks where the guarantee did not apply. If plaintiffs were
    16                                                        No. 20-1697
    correct and the bulk of each technician’s commissions should
    be redefined as “wages,” that would prevent Brex from satis-
    fying the exception’s requirement that more than half of an
    employee’s income come from commissions. Id.
    Reed and Roy rely almost exclusively on the regulations’
    use of the phrase “a guarantee or draw against commissions,”
    which they read as “guarantee[,] or [,that is,] draw against
    commissions.” See 29 C.F.R. § 779.416(b). Their position is not
    without support, though neither of the district court decisions
    on which they chiefly rely hinges on this regulatory phrase.
    See generally Tillis v. Southern Floor Covering, Inc., 
    2018 WL 4571924
     (S.D. Miss. Sept. 24, 2018) (assuming that a guarantee
    without claw-back provisions was de facto salary); Keyes v.
    Car-X Auto Service, 
    2009 WL 4136586
     (S.D. Ohio Nov. 20, 2009)
    (similar, adopting magistrate judge’s report and recommen-
    dation). The parties have not cited, and we have not found, a
    federal appellate opinion on this issue. 4
    We are not persuaded by Reed and Roy’s argument. We
    begin with the statutory text, which implicitly but plainly per-
    mits a “draw or guarantee.” § 207(i). “Guarantee” normally
    means a promise that a condition will be fulfilled. E.g., Black’s
    Law Dictionary, Guarantee (11th ed. 2019) (“The assurance
    that a contract or legal act will be duly carried out.”). It is hard
    to see how compensation would be “guaranteed” if the em-
    ployee must relinquish some of the guaranteed money.
    Though plaintiffs argue that reading “guarantee” and “draw”
    4The Sixth Circuit considered a similar payment plan in Stein v.
    HHGregg, Inc., 
    873 F.3d 523
    , 529–30 (6th Cir. 2017), though that case in-
    volved a “draw” against commissions and did not address whether guar-
    antees without claw-back provisions meet the statutory and regulatory re-
    quirements.
    No. 20-1697                                                  17
    to mean the same thing somehow avoids redundancy, this in-
    terpretation has things backwards. The plain meaning of the
    Act allows employers to implement either a guarantee or a
    draw, which are two distinct arrangements.
    Department of Labor regulations explain that employers
    may smooth the peaks and valleys of a commission-based
    payment model, without losing application of the bona fide
    commission exception, by providing employees with “peri-
    odic payments, which are described variously in retail or ser-
    vice establishments as ‘advances,’ ‘draws,’ or ‘guarantees.’”
    29 C.F.R. § 779.416(a). Guarantees may be acceptable in cases
    “where the employment arrangement is that the employee
    will be paid the stipulated sum, or the commission earnings
    allocable to the same period, whichever is the greater
    amount.” Id. The regulations are sensitive to Congress’s
    choice of language regarding guarantees. If the payments are
    greater than commissions, it “may or may not be customary
    under the employment arrangement” for the employer to
    claw back excess payments. Id.
    “If [] it appears from all the facts and circumstances of the
    employment that the stipulated sum … actually functions as
    an integral part of a true commission basis of payment, then
    such compensation may qualify as compensation which ‘rep-
    resents commissions on goods or services.’” Id. “Thus an em-
    ployee who is paid a guarantee or draw against commissions
    computed in accordance with a bona fide commission pay-
    ment plan or formula under which the computed commis-
    sions vary in accordance with the employee’s performance on
    the job will qualify for exemption….” § 779.416(b).
    Brex’s payment plan, as described before the district court,
    meets these flexible criteria. The regulation allows that the
    18                                                 No. 20-1697
    guarantee can operate as an alternative minimum floor, and
    Brex’s alternative minimum floor is thus within the regula-
    tory ambit. And the Department’s suggestion that an em-
    ployer “may or may not” recoup excess payments shields
    Brex against the exact argument that Reed and Roy now raise.
    To be sure, the regulations admonish that further inquiry
    may be needed to determine whether the guarantee is actu-
    ally part of a bona fide commission system. This guidance ap-
    pears to be driven by the concern that an employer will im-
    plement a sham “guaranteed commission” that employees
    will almost never exceed—and when they do, the marginal
    commissions will be minimal. See § 779.416(c).
    But the undisputed evidence presented to the district
    court shows that the Brex payment plan is a bona fide com-
    mission because pay is highly responsive to sales perfor-
    mance and varies in accordance with sales. Likewise, this
    guarantee is the exception, not the rule: Brex’s technicians are
    paid on a true commission basis 84 percent of the time. This
    is not a case where an employer offers a nearly insurmounta-
    ble baseline wage threshold or allows only “slight” upward
    deviations for exemplary performance. See id.
    Reed and Roy invoke the regulation’s observation that a
    guarantee “can never represent commissions, of course, if it is
    actually paid as a salary.” § 779.416(a). Distinguishing a guar-
    antee from a salary can involve the fact-intensive task of de-
    termining whether the guarantee “actually functions as an in-
    tegral part of a true commission basis of payment.” Id. But
    plaintiffs did not cite any evidence before the district court or
    on appeal tending to show that any technicians were paid on
    a salary basis, that is, that they received an “agreed compen-
    sation for services … usually paid at regular intervals on a
    No. 20-1697                                                   19
    yearly basis, as distinguished from an hourly basis.” Black’s Law
    Dictionary, Salary (11th ed. 2019) (emphasis added). To the
    contrary, the undisputed evidence shows that the technicians
    were paid commissions the overwhelming majority of the
    time and that the commissions were not a sham.
    Even if the Act and regulations were ambiguous as ap-
    plied to the Brex pay system, our reading also avoids an im-
    probable, even perverse, outcome. The entire point of the Act
    is to require or encourage employers to pay their employees
    more, not less. Yet Reed and Roy say that Brex should have
    paid them less by docking their pay during weeks of plenty
    to compensate for the lean weeks. The statute and regulations
    do not require us to find that an employer violates the Act by
    paying its employees more than necessary. We will not strain
    to read them to arrive at that odd result.
    Reed and Roy argue that genuine issues of material fact
    preclude summary judgment on this theory, but their argu-
    ments are not persuasive. First, we reject their attempts to cite
    new facts and calculations for the first time on appeal for rea-
    sons we discussed above. Second, plaintiffs characterize reg-
    ulatory interpretation as a question of fact for the jury—but
    they do not contest the actual facts, which are that Brex tech-
    nicians are paid a straight commission 84 percent of the time.
    Plaintiffs have not cited any evidence from which a jury could
    conclude that the guarantee is actually a salary, even consid-
    ering the modest hourly bonuses offered to well-credentialed
    technicians. See Yi; 
    480 F.3d at 510
     (affirming summary judg-
    ment even though technicians were paid different baseline
    hourly rates based on skill and experience).
    Reed and Roy make other undeveloped factual arguments
    in favor of reversal, but such arguments and legal arguments
    20                                                  No. 20-1697
    unsupported by pertinent authority are waived. See, e.g., Wil-
    liams v. Board of Education of City of Chicago, 
    982 F.3d 495
    , 511
    (7th Cir. 2020). They claim that the fact that the guaranteed
    wage floor is paid for 16 percent of all workweeks raises an
    issue of fact for the jury as to whether the guarantee operates
    as an integral part of a true commission system. That figure
    shows only that the guarantee occasionally guarantees. And
    the Act permits guarantees. Plaintiffs’ observation of this fact,
    without any citation to relevant authority or attempt to situate
    Brex’s practices within the permissive statutory and regula-
    tory framework, cannot defeat summary judgment on its
    own. That is especially true here, where the undisputed evi-
    dence presented to the district court showed that there was
    substantial hourly and weekly variation in pay and that the
    guarantees are therefore “computed in accordance with a
    bona fide commission payment plan or formula under which
    the computed commissions vary in accordance with the em-
    ployee’s performance on the job.” 29 C.F.R. § 779.416(b).
    For these reasons, the judgment of the district court is
    AFFIRMED.