Gorss Motels, Inc. v. Brigadoon Fitness Inc. ( 2022 )


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  •                                In the
    United States Court of Appeals
    For the Seventh Circuit
    No. 21-1358
    GORSS MOTELS, INC.,
    Plaintiff-Appellant,
    v.
    BRIGADOON FITNESS, INC. and
    BRIGADOON FINANCIAL, INC.,
    Defendants-Appellees.
    Appeal from the United States District Court for the
    Northern District of Indiana, Fort Wayne Division.
    No. 1:16-cv-00330 — Holly A. Brady, Judge.
    ARGUED SEPTEMBER 24, 2021 — DECIDED MARCH 24, 2022
    Before EASTERBROOK, ROVNER, and KIRSCH, Circuit Judges.
    ROVNER, Circuit Judge. Gorss Motels, Inc. brought an action
    under the Telephone Consumer Protection Act (“Act”) seeking
    statutory penalties for itself and on behalf of a class of recipi-
    ents of purportedly unsolicited facsimile advertisements sent
    by the defendants. The district court declined to certify the
    2                                                            No. 21-1358
    original class or a modified version, finding in each instance
    that common issues did not predominate. Gorss then pro-
    ceeded to summary judgment on its own claim and prevailed.
    On appeal, Gorss challenges the district court’s denial of class
    certification. We affirm.
    I.
    At the relevant time, Gorss Motels, Inc. (“Gorss”) operated
    a Super 8 Motel as a franchisee of Wyndham Hotel Group, LLC
    (“Wyndham”), under a franchise agreement signed in October
    1988.1 Gorss agreed in that contract to furnish the facility in
    accordance with Wyndham’s standards, and to purchase from
    Wyndham or its approved vendors an extensive list of supplies
    and equipment ranging from soap and toilet tissue to carpeting
    and mattresses. Brigadoon Fitness, Inc. (“Brigadoon”)2 sells
    fitness equipment to hotels and others. Brigadoon is an
    approved vendor for Wyndham franchisees and was subject to
    a “Sourcing Agreement” with Worldwide Sourcing Solutions,
    Inc. (“Worldwide”), a wholly-owned subsidiary of Wyndham
    Worldwide Corp. and an affiliate of Wyndham. Under the
    Sourcing Agreement, Brigadoon is allowed to sell fitness
    1
    Gorss signed its original twenty-year franchise agreement with Super 8
    in 1988. Super 8 was later acquired by Wyndham, and Gorss executed an
    Amendment to the franchise agreement in 2009, extending the franchise
    relationship five more years. In 2014, Gorss signed an entirely new
    franchise agreement with Wyndham. The 1988 agreement, as amended in
    2009, governed at the time of the relevant events.
    2
    The parties treat Brigadoon Fitness, Inc. and Brigadoon Financial, Inc. as
    the same in this appeal. We will refer to the defendants jointly as “Briga-
    doon.”
    No. 21-1358                                                  3
    equipment to Wyndham franchisees through marketing
    programs. As part of this arrangement, Wyndham periodically
    provided contact information for its franchisees, including fax
    numbers, to Brigadoon. Brigadoon had similar “approved
    vendor” relationships with others in the hospitality industry
    including Interstate Hotels Group, Best Western, Choice
    Hotels, and LaQuinta, each of which in turn had contractual
    relationships with their franchisees. As was the case with
    Wyndham, each of these hotel chains and their franchisees also
    periodically provided Brigadoon with contact information,
    including fax numbers that had been collected at various times
    and under differing circumstances.
    Gorss provided contact information, including fax num-
    bers, to Wyndham and others for business purposes and for
    directories that were available to the hospitality industry and
    to the public. Steven Gorss also attended conventions and
    trade shows on behalf of Gorss, including in 2012, and person-
    ally provided contact information to Wyndham-approved
    suppliers at these events, sometimes by swiping an identifica-
    tion badge at a convention booth. Gorss received a fax from
    Brigadoon on April 17, 2013, advertising its fitness equipment
    and offering a special deal on certain purchases. The fax was
    part of a large transmission to more than 10,000 recipients.
    Brigadoon formulated the list of recipients from a variety of
    sources. It obtained some fax numbers from Wyndham as part
    of the Sourcing Agreement. Other sources for contacts in-
    cluded: Brigadoon’s own databases of existing or potential
    customers with whom Brigadoon had previously interacted;
    other franchisees of major hotel chains with whom Brigadoon
    had vendor status; hotels that were members of or operating
    4                                                     No. 21-1358
    under a large purchasing network known as the National
    Purchasing Network, which authorized Brigadoon to market
    to its members; and trade show attendees.
    The Act prohibits the use of “any telephone facsimile
    machine … to send, to a telephone facsimile machine, an
    unsolicited advertisement.” 
    47 U.S.C. § 227
    (b)(1)(c). An
    “unsolicited advertisement” is “any material advertising the
    commercial availability or quality of any property, goods, or
    services which is transmitted to any person without that
    person’s prior express invitation or permission, in writing or
    otherwise.” 
    47 U.S.C. § 227
    (a)(5). Although the Act contains a
    safe harbor for senders who have an existing business relation-
    ship with fax recipients, the April 17, 2013 fax did not comply
    with the statutory requirements for that protection. See 
    47 U.S.C. § 227
    (b)(1)(c) and (b)(2)(D) (describing the requirements
    for “opt out” notices that would have informed recipients how
    to stop receiving future fax advertisements).
    When Gorss filed suit under the Act, it sought to certify a
    class under Rule 23(b)(3) of all recipients of the April 17, 2013
    fax advertisement. Noting that plaintiffs bear the burden of
    proving entitlement to class certification under Rule 23, the
    district court focused on the Rule 23(b)(3) requirement of
    “predominance,” which calls for the court to find, among other
    things, “that the questions of law or fact common to class
    members predominate over any questions affecting only
    individual members.” Because the issue of whether the faxes
    were solicited is key to recovery under the Act, and because
    Brigadoon assembled the list of recipients from a number of
    different relationships and circumstances that could well
    indicate that the recipients did in fact solicit the fax advertise-
    No. 21-1358                                                     5
    ments, the court ultimately concluded that Gorss failed to meet
    its burden of demonstrating that common issues of fact
    predominated. Instead, the court found, the case presented the
    “specter of unlimited mini-trials” to determine the precise
    relationship between sender and recipients so that the court
    could determine whether prior express permission to send the
    faxes had been granted in each instance. For example, some
    recipients arguably provided permission in person at trade
    shows; others may have consented through one of many
    different versions of franchise agreements; still others may
    have solicited fax advertisements through their membership
    and participation in the National Purchasing Network; and
    some arguably provided consent through more than one of
    these means. The court therefore declined to certify a class of
    all recipients of the April 17, 2013 fax. Gorss then moved for
    reconsideration of the order denying class certification or
    alternatively for certification of a class of recipients whose fax
    numbers were obtained from a list of Wyndham franchisees
    only, and whose numbers had been supplied to Brigadoon due
    to its status as a Wyndham-approved supplier. Focusing again
    on the question of predominance, the court noted that the more
    than 3,000 fax numbers in this subset included those of:
    Wyndham franchisees with which Brigadoon had pre-existing
    relationships; entities that appeared on Brigadoon’s internal
    Goldmine contacts database; businesses that were current and
    former customers of Brigadoon whose contact information was
    stored in Brigadoon’s Sage 500 accounting system; and
    individual hotel/motel representatives who had attended an
    industry trade convention and shared contact information with
    Brigadoon at that time. Wyndham, the court noted, employed
    6                                                     No. 21-1358
    many different franchise agreements with various hotel/motel
    brands. As with the original proposed class, the court con-
    cluded that sorting out which of these recipients had engaged
    in conduct that met the definition of “soliciting” fax advertise-
    ments would require assessment on a case-by-case basis, and
    declined to certify the modified class. Gorss appeals both
    decisions.
    II.
    We review class certification orders for abuse of discretion.
    Bell v. PNC Bank, Nat’l Ass’n, 
    800 F.3d 360
    , 373 (7th Cir. 2015).
    The party seeking class certification bears the burden of
    demonstrating that certification is proper by a preponderance
    of the evidence. Wal-Mart Stores, Inc. v. Dukes, 
    564 U.S. 338
    , 350
    (2011) (a “party seeking class certification must affirmatively
    demonstrate his compliance with the Rule—that is, he must be
    prepared to prove that there are in fact sufficiently numerous
    parties, common questions of law or fact, etc.”); Bell, 800 F.3d
    at 373. Gorss asserts that the district court abused its discretion
    by applying erroneous legal rules to the predominance inquiry.
    In particular, Gorss first argues that the court improperly
    denied class certification without requiring Brigadoon to
    identify any member of the proposed class that provided
    express prior permission; instead, Gorss contends, the court
    should have required Brigadoon to show with specific evi-
    dence that a significant percentage of the class is subject to this
    defense. Second, Gorss maintains that the court applied an
    erroneous “implied consent” standard for “prior express
    invitation or permission” to receive fax advertisements under
    the Act rather than employing the standard announced in
    Physicians Healthsource, Inc. v. A-S Medication Solutions, LLC, 950
    No. 21-1358 
    7 F.3d 959
     (7th Cir. 2020), which was decided after the district
    court declined to certify a class. Finally, Gorss complains that
    the district court erred in denying certification of the smaller
    proposed “Wyndham-only” class by treating permission to
    receive fax advertisements as transferrable.
    A.
    Although plaintiffs seeking to certify a class bear the
    burden of demonstrating compliance with Rule 23, “prior
    express invitation or permission” is an affirmative defense for
    which defendants bear the burden of proof at trial. Physicians
    Healthsource, 950 F.3d at 964–65. Because Brigadoon carries this
    burden at trial, Gorss faults the district court for denying class
    certification without requiring Brigadoon to prove that any
    class member met the standard for prior express permission set
    forth in Physicians Healthsource.3 According to Gorss, the court
    should have required Brigadoon to show with specific evi-
    dence that a “significant percentage” of the class was subject to
    this defense, citing the district court decision in Physicians
    Healthsource, Inc. v. A-S Medication Solutions, LLC, 
    318 F.R.D. 712
    , 725 (N.D. Ill. 2016).
    The district court did not err, however, on either the facts
    or the law. The predominance inquiry, which “tests whether
    proposed classes are sufficiently cohesive to warrant adjudica-
    tion by representation, … calls upon courts to give careful
    3
    At the time the district court issued its orders denying class certification,
    this court had not yet decided Physicians Healthsource. As we discuss below,
    although the district court did not have the benefit of Physicians Healthsource
    at the time it rendered its decisions, the court did not apply any erroneous
    legal standards in deciding the predominance question.
    8                                                    No. 21-1358
    scrutiny to the relation between common and individual
    questions in a case.” Tyson Foods, Inc. v. Bouaphakeo, 
    577 U.S. 442
    , 453 (2016). An individual question is one where members
    of a proposed class will need to present evidence that varies
    from member to member; a common question is one where the
    same evidence will suffice for each member to make a prima
    facie showing or the issue is susceptible to generalized,
    class-wide proof. Tyson Foods, 577 U.S. at 453. The district court
    here correctly noted that the question of whether the fax
    advertisement was sent without prior express permission was
    the key issue to be resolved in order for the proposed class to
    recover under the Act. The question for class certification
    purposes is whether resolving this key issue is susceptible to
    generalized, class-wide proof.
    There are certainly instances in which the issue of prior
    express permission might be amenable to class-wide proof. For
    example, in some cases brought under the Act, prior express
    permission may be given by some uniform means such as
    identical product registration forms or standardized end-user
    licensing agreements. See e.g. True Health Chiropractic, Inc. v.
    McKesson Corp., 
    896 F.3d 923
    , 932 (9th Cir. 2018). In circum-
    stances where there is little or no variation in the form em-
    ployed for obtaining permission, the predominance require-
    ment of Rule 23(b)(3) may be satisfied because prior express
    permission, or lack thereof, is ascertainable by examining the
    uniform product registrations and licensing agreements. 
    Id.
    Similarly, in some cases brought under the Act, where the fax
    sender purchased a contact list from a third-party vendor and
    made no attempt to seek permission from any of the recipients
    before sending the fax advertisement, there is a generalized,
    No. 21-1358                                                       9
    class-wide manner of proving lack of consent. Bridging Commu-
    nities, Inc. v. Top Flite Fin., Inc., 
    843 F.3d 1119
    , 1125 (6th Cir.
    2016) (where the plaintiff presented evidence that the fax
    sender failed to verify consent with anyone on a list of fax
    numbers purchased from a third party, suggesting a class-wide
    absence of consent, the sender’s mere allegation that class
    members might have given consent in some other way was
    insufficient to defeat class certification); Gene & Gene LLC v.
    BioPay LLC, 
    541 F.3d 318
    , 327–28 (5th Cir. 2008) (noting that
    lack of consent to receive a fax advertisement may be decided
    on a class-wide basis when the sender obtained all of the fax
    recipients’ numbers from a single purveyor of such informa-
    tion, especially in light of a federal regulation which requires
    that senders who obtain fax numbers from a commercial
    database must take reasonable steps to verify that the recipi-
    ents agreed to make the number available for distribution).
    In other instances, however, prior express permission is an
    issue that must be decided on an individualized basis. For
    example, in Brodsky v. HumanaDental Ins. Co., 
    910 F.3d 285
    ,
    291(7th Cir. 2018), the plaintiff had a market agreement with
    the fax sender in which he agreed that the sender could
    communicate with him by fax, raising the possibility that the
    plaintiff consented to receipt of the disputed fax. We noted that
    the “question of what suffices for consent is central, and it is
    likely to vary from recipient to recipient (or so the district court
    reasonably could have concluded),” especially because it was
    unclear what agreements the sender might have had with the
    other recipients that the plaintiff sought to represent. 
    Id.
     These
    transaction-specific inquiries were the “hallmarks” of an issue
    that required individual scrutiny. We therefore held that the
    10                                                    No. 21-1358
    district court did not abuse its discretion when it concluded
    that the Rule 23(b)(3) criteria were not met. 
    Id.
    The district court similarly did not abuse its discretion here.
    The fax numbers that Brigadoon used for this broadcast were
    obtained in multiple ways. The numbers were collected
    through franchise agreements that were not uniform among
    fax recipients; the National Purchasing Network; oral permis-
    sion or badge swiping at trade conventions; lists of past or
    present customers of Brigadoon; or some combination of these
    and other sources. Even the smaller “Wyndham-only” list was
    collected from a variety of sources including more than ten
    different franchise agreements; franchisees that had prior
    existing relationships with Brigadoon; Brigadoon’s internal
    Goldmine contacts database; prior and existing Brigadoon
    customers whose contact information was stored in the com-
    pany’s Sage 500 accounting system; and individual hotel/motel
    representatives who shared contact information with Briga-
    doon at trade conventions. As the district court noted, Briga-
    doon made more than vague assertions about prior permission;
    it provided specific evidence about the various relationships,
    contracts, and personal contacts that it had with the fax
    recipients, necessitating individualized analysis of prior
    express permission.
    Although Gorss contends that Brigadoon failed to prove
    that any single recipient consented, it is not the final merits of
    the permission inquiry that matter for Rule 23(b)(3) purposes;
    it is the method of determining the answer and not the answer
    itself that drives the predominance consideration:
    No. 21-1358                                                      11
    The Rule 23(b)(3) predominance requirement inher-
    ently requires the court to engage with the merits of
    the case, yet without deciding the merits. To decide
    predominance, the court must understand what the
    plaintiffs will need to prove and must evaluate the
    extent to which they can prove their case with
    common evidence. “In other words, a court weigh-
    ing class certification must walk a balance between
    evaluating evidence to determine whether a common
    question exists and predominates, without weighing
    that evidence to determine whether the plaintiff
    class will ultimately prevail on the merits.” Bell v.
    PNC Bank, N.A., 
    800 F.3d 360
    , 377 (7th Cir. 2015)
    (emphases added). We recognize the contradiction
    built into the standard. The judge must examine the
    evidence for its cohesiveness while studiously
    ignoring its bearing on merits questions[.]
    In re Allstate Corp. Sec. Litig., 
    966 F.3d 595
    , 603 (7th Cir. 2020).
    This analysis applies not only to the elements that plaintiffs
    must prove but also to affirmative defenses like prior express
    permission. See Gene & Gene, 
    541 F.3d at 327
     (predominance of
    individual issues necessary to decide an affirmative defense
    may preclude class certification). As the district court noted
    here, although Brigadoon’s evidence for the fax recipients may
    not hold up as constituting prior permission, “there is no
    generalized proof that can be used to resolve the issue of prior
    permission on a class-wide basis across the various methods
    that Brigadoon used to obtain fax numbers.” Gorss Motels, Inc.
    v. Brigadoon Fitness, Inc., 
    331 F.R.D. 355
    , 360 (N.D. Ind. 2019).
    “At class certification, the issue is not whether plaintiffs [or
    12                                                    No. 21-1358
    defendants] will be able to prove these elements on the merits,
    but only whether their proof will be common for all plaintiffs
    [or defendants], win or lose.” Allstate, 966 F.3d at 604. The
    district court did not abuse its discretion in denying certifica-
    tion on the ground that Gorss failed to carry its burden of
    demonstrating predominance.
    B.
    Nor did the district court rely on an incorrect understand-
    ing of the legal standard for “prior express permission” when
    it analyzed the predominance issue. As we noted, a party that
    sends a transmission by fax is liable under the Act only for
    unsolicited advertisements. 47 U.S.C. 227(b)(1)(C)(iii). Whether an
    advertisement is unsolicited turns on whether the ad was
    transmitted without the recipient’s prior express invitation or
    permission, in writing or otherwise. 
    47 U.S.C. § 227
    (a)(5).
    Although the district court did not explore the limits of the
    permission inquiry in its initial ruling denying certification, it
    did probe the standard in more depth on reconsideration,
    finding that express permission requires that the consumer
    understand that by providing a fax number, he or she is
    agreeing to receive faxed advertisements. Gorss Motel, Inc. v.
    Brigadoon Fitness, Inc., 
    2019 WL 5692168
    , *3 (N.D. Ill. Nov. 4,
    2019) (citing CE Design Ltd. v. King Architectural Metals, Inc., 
    637 F.3d 721
    , 726 (7th Cir. 2011)). CE Design, in turn, relied on the
    definition of express permission given by the Federal Commu-
    nications Commission. 
    637 F.3d at
    726 (citing In re Rules and
    Regulations Implementing the Telephone Consumer Protection Act
    of 1991, 18 F.C.C.R. 14014, 14129, 
    2003 WL 21517853
    ) (hereafter
    “FCC 2003 Order”)). The district court also correctly noted that
    No. 21-1358                                                    13
    the statute did not require a specific form of invitation or
    permission. The court assessed the proposed revised class
    definition and again concluded that questions of prior express
    invitation or permission were individual inquiries that pre-
    dominate over common issues. The court emphasized that
    Gorss had the burden of establishing that class certification was
    appropriate, requiring Gorss to:
    proffer a viable method of determining a recipient’s
    consent that does not require individualized,
    fact-based mini-trials for each potential class mem-
    ber. Answering the bona fide issue of whether a
    particular fax was solicited—as Plaintiff argues
    Brigadoon must do at this stage—would require an
    individualized inquiry. This is telling because the
    method of determining the answer, not the answer
    itself, is the driving consideration under Rule 23(b).
    See Messner v. Northshore Univ. Healthsystem, 
    669 F.3d 802
    , 819 (7th Cir. 2012) (noting that Rule
    23(b)(3) requires common evidence and methodol-
    ogy, but not common results).
    Gorss Motels, Inc. v. Brigadoon Fitness, Inc., 
    2019 WL 5692168
    , *5
    (N.D. Ill. Nov. 4, 2019). There was nothing erroneous in that
    conclusion.
    Gorss argues nevertheless that we narrowed the standard
    for “express prior permission” in Physicians Healthsource, and
    that the district court erroneously applied a less rigorous
    “implied consent” standard in denying class certification.
    Gorss first cites a number of district court decisions (including
    the district court decision in Physicians Healthsource) for the
    14                                                    No. 21-1358
    proposition that the district court here should have required
    Brigadoon to set forth specific evidence that a “significant
    percentage” of the putative class consented before finding that
    individual issues predominate. Gorss then argues that even
    though it has the burden of demonstrating that it meets the
    Rule 23 requirements, the defendant’s burden of proof on
    permission strongly affects the analysis on Rule 23(b)(3)
    predominance, allowing courts to consider only those permis-
    sion claims that a defendant has actually advanced and for
    which it has presented evidence.
    But Brigadoon did advance a plausible permission defense
    and it did present evidence in support of that defense to the
    district court. At the class certification stage, the court was not
    required to determine the merits of that defense but only to
    consider whether determining the merits would require
    individual inquiries rather than class-wide proof. Obviously,
    if Brigadoon’s claim of permission were based on a legally
    flawed definition, the company’s argument regarding predom-
    inance would fail. But the district court did not rely on a
    flawed definition of prior express permission; it applied a
    definition that was consistent with the standard we later
    announced in Physicians Healthsource: that express permission
    requires that the consumer understand that by providing a fax
    number, he or she is agreeing to receive faxed advertisements.
    The refinements that we made to that standard in Physicians
    Healthsource do not affect the predominance analysis in this
    case because, under either definition, Gorss has offered no
    generalized class-wide manner to resolve the permission
    question.
    No. 21-1358                                                   15
    In Physicians Healthsource, we sought to give a clear stan-
    dard for prior express invitation or permission that was
    consistent with the FCC’s guidance, including the FCC 2003
    Order as cited in CE Design, as well as a 2006 Order from the
    FCC. 950 F.3d at 965. We began by noting that we are bound by
    the FCC’s interpretation when it has not been appealed, as is
    the case here:
    In its 2003 Order, the FCC explained that “[e]xpress
    permission to receive a faxed ad requires that the
    consumer understand that by providing a fax
    number, he or she is agreeing to receive fax adver-
    tisements.” 18 FCC Rcd. at 14129. Per the FCC, such
    permission may be written or oral. In the Matter of
    Rules & Regulations Implementing the Tel. Consumer
    Prot. Act of 1991 Junk Fax Prevention Act of 2005, 21
    F.C.C. Rcd. 3787, 3811 (2006). That said, the FCC has
    explicitly found that “negative options,” in which a
    sender presumes consent unless advised otherwise,
    are insufficient to prove express permission. Id. at
    3811 n.168 (explaining that “[a] facsimile advertise-
    ment containing a telephone number and an instruc-
    tion to call if the recipient no longer wishes to
    receive such faxes, would constitute a ‘negative
    option’ ”); see also 18 FCC Rcd. at 14130 (“ ‘negative
    option[s]’ [are] contrary to the statutory requirement
    for prior express permission or invitation”).
    950 F.3d at 965.
    Consistent with this interpretation, we concluded that
    evidence of permission to generally send faxes does not
    16                                                  No. 21-1358
    establish prior express permission to fax advertisements. 950
    F.3d at 966. We also rejected any claim that post hoc statements
    that an individual would have given consent sufficed because
    they do not demonstrate that the fax sender had prior express
    permission to send the faxes. Instead, in order to demonstrate
    that the recipient has given permission on an ongoing basis to
    fax advertisements:
    the consumer must affirmatively and explicitly give
    the advertiser permission to send it fax advertise-
    ments on an ongoing basis. The invitation or permis-
    sion cannot simply authorize a single, specific fax, or
    state that the consumer consented to receive faxed
    ads from the defendant in the past. Instead, it must
    explicitly convey that the consumer gives the adver-
    tiser ongoing permission to send ads via fax until
    such time as the consumer withdraws its consent.
    Physicians Healthsource, 950 F.3d at 966.
    Applying this rule in Physicians Healthsource, we considered
    the three categories of evidence that the fax sender claimed in
    support of its defense of prior express permission. First, we
    found that the defendant could not meet its burden on prior
    express permission by showing that the recipient agreed to
    receive “product information” by fax after a purchase of goods
    or services, unless the language also suggested that the consent
    included promotional materials or information regarding
    products not yet purchased, i.e., advertising. 950 F.3d at 967.
    Moreover, evidence that one consented to a fax advertisement
    in the past and would have consented to receive faxed ads
    again if asked would not be sufficient to meet the standard. Id.
    No. 21-1358                                                      17
    Nor would general permission to receive faxes suffice. 950 F.3d
    at 965–66. Because those three categories of evidence covered
    the universe of the asserted defense, the court in Physicians
    Healthsource was able to decide the issue of prior express
    permission on a class-wide basis. Moreover, to the extent that
    such permission had been given, it was undisputed that it had
    been given to the defendant’s predecessor-in-interest, not the
    defendant, and we concluded that the permission was not
    transferrable to a third party. 950 F.3d at 967.
    None of this is contrary to the district court’s analysis in the
    present case. In this instance, Brigadoon demonstrated that it
    had a large variety of contracts, relationships, and personal
    contacts with the recipients of the faxes. Hotels and motels like
    Gorss signed franchise contracts in which they agreed to use
    approved vendors like Brigadoon to stock and furnish their
    motels and hotels. Some of the franchisors, including
    Wyndham, also required franchisees to use approved vendors
    to remedy deficiencies identified during inspections, and those
    franchisees agreed in Property Improvement Plans that their
    contact information (which in some cases included fax num-
    bers) would be provided to vendors so that the vendors could
    offer their products and services, in other words so that the
    vendors could advertise their products and services to the
    franchisee. Some of the recipients operated under the National
    Purchasing Network, a members-only buying network for
    hotels and motels, for which Brigadoon was an approved
    vendor. And some of the recipients attended trade shows
    where they provided their contact information, including fax
    numbers, to vendors at those events after requesting sales
    materials. Brigadoon also identified hundreds of recipients
    18                                                   No. 21-1358
    with whom it had prior business arrangements that would
    have to be examined individually to assess permission to
    receive fax advertisements. And of course, Brigadoon also
    identified recipients who appeared on the fax list from multiple
    sources. At the class certification stage, the court’s only task
    was to determine whether the plaintiff had carried its burden
    of demonstrating that there was some sufficiently cohesive
    class-wide way to resolve the permission issue to justify class
    certification. The district court acted within its discretion in
    finding that Gorss, which has yet to propose a class-wide
    method of resolving this issue, failed to meet its burden under
    the predominance standard.
    We add that Gorss’s reliance on district court cases to
    establish a rule that defendants must present evidence of
    permission given by a “significant percentage” of the proposed
    class to defeat class certification reflects an over-reading of
    those cases. True, the district court in Physicians Healthsource
    and district courts in other cases found that where defendants
    presented specific evidence showing that a significant percent-
    age of the putative class consented to certain contacts, issues of
    individualized consent predominated over any common
    questions of law or fact. But Gorss conflates that which is
    sufficient to answer the predominance question with that which
    is necessary. Gorss points to no appellate court decision
    requiring this “significant percentage” evidence, and there are
    many ways to demonstrate that issues of individualized
    consent predominate over any common questions as Briga-
    doon demonstrates here. See True Health, 896 F.3d at 931–32 (a
    defendant can produce evidence of a predominance-defeating
    consent defense in a variety of ways).
    No. 21-1358                                                    19
    In short, Brigadoon’s claim of permission was not specula-
    tive, vague or unsupported; it was based on a multitude of
    contracts, relationships, memberships and personal contacts,
    evidence sufficient for the district court to conclude that class-
    wide analysis of the permission issue would not be feasible. In
    fact, two of our sister circuits have concluded that Gorss
    provided prior express permission to approved vendors for
    advertising faxes through the 2014 version of its franchise
    agreement with Wyndham, an agreement that Gorss signed
    after receiving the fax at issue here. See Gorss Motels, Inc. v.
    Lands’ End, Inc., 
    997 F.3d 470
    , 476–80 (2d Cir. 2021); Gorss
    Motels, Inc. v. Safemark Systems, LP, 
    931 F.3d 1094
    , 1100–02 (11th
    Cir. 2019). Those courts considered the language of the 2014
    franchise agreement that governed at the time each allegedly
    offending fax was sent, as well as the vendor programs in place
    for franchisees in deciding whether the standard for prior
    express permission was met. These cases demonstrate that the
    language and nature of a particular franchise agreement as
    well as other factors may amount to prior express permission
    to receive fax ads as that term is defined. With proposed class
    members signing many different franchise agreements with
    different franchisors at different times, determining whether
    franchisees gave prior express permission for fax advertise-
    ments is an individual rather than a common question, or so
    the district court could have reasonably found. When a court
    also considers the other sources of possible permission that
    Brigadoon presented here, such as trade show interactions,
    membership in a purchasing network, and prior communica-
    tions during business dealings, it becomes all the more appar-
    20                                                 No. 21-1358
    ent that the district court was within its discretion in finding
    that individual questions predominated.
    C.
    The final issue is whether the district court erroneously
    allowed Brigadoon to rely on permission to Wyndham that
    was “transferred” to Brigadoon. According to Gorss, for the
    Wyndham-only class, the court should have found, on a class-
    wide basis, that any permission that franchisees granted to
    Wyndham in franchise agreements was not “transferrable” to
    vendors like Brigadoon. In support of this argument, Gorss
    cites Physicians Healthsource, which rejected the idea that “a
    company could solicit express prior permission to send fax
    advertisements, then transfer that permission to a completely
    different company,” finding that “such a practice could
    eviscerate the entire statutory scheme which is designed to
    protect consumers from receiving unwanted contact from
    unknown entities or individuals.” Physicians Healthsource, 950
    F.3d at 967. In that case, the defendant had purchased part of
    another company’s business, and in the process acquired a
    customer database listing fax numbers. We found that permis-
    sion to send faxed ads granted to the original company did not
    transfer to the successor that acquired the contact list in the
    purchase. 950 F.3d at 967–68.
    But we also distinguished that scenario from the circum-
    stances alleged here. In this case, Brigadoon has provided
    evidence that class members arguably granted permission in
    franchise agreements to receive faxed advertisements not only
    from the franchisors but from the franchisors’ approved
    vendors and affiliates. We found that consenting to the ability
    No. 21-1358                                                    21
    of a group of individuals to send faxed ads was distinguishable
    from permission given to one entity and then transferred to
    another. Physicians Healthsource, 950 F.3d at 968. When permis-
    sion is granted broadly to a group of possible senders, those
    senders may be able to demonstrate that the statutory defense
    of prior express permission or invitation has been met. See also
    Gorss, 997 F.3d at 480–81 (applying the Seventh Circuit’s
    reasoning from Physicians Healthsource and concluding that a
    franchise agreement between Wyndham and Gorss expressly
    permitted both Wyndham and its affiliates to send faxed
    advertisements); Gorss, 931 F.3d at 1100–02 (“A fax recipient
    may provide his express permission to receive faxes from third
    parties, which the hotels did when they agreed in their
    franchise agreements with Wyndham to receive assistance with
    purchasing items from Wyndham affiliates.”). The district
    court committed no legal error on the issue of transferred
    consent.
    III.
    At the class certification stage, it was not Brigadoon’s
    burden to prove the merits of its permission defense, which it
    supported with a viable theory and specific evidence. Rather,
    it was the plaintiff’s burden to demonstrate that common
    issues of law or fact would predominate when resolving the
    question of permission later, at the merits stage. The district
    court did not abuse its discretion in finding that Gorss failed to
    meet that burden.
    AFFIRMED.
    

Document Info

Docket Number: 21-1358

Judges: Rovner

Filed Date: 3/24/2022

Precedential Status: Precedential

Modified Date: 3/24/2022