Randy Cohen v. American Security Insurance, C , 735 F.3d 601 ( 2013 )


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  •                                 In the
    United States Court of Appeals
    For the Seventh Circuit
    No. 11-3422
    RANDY COHEN , both individually and
    as a representative of all other persons
    similarly situated,
    Plaintiff-Appellant,
    v.
    AMERICAN SECURITY INSURANCE
    COMPANY, and WACHOVIA MORTGAGE,
    FSB f/k/a WORLD SAVINGS BANK , FSB,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the Northern District of Illinois, Eastern Division.
    No. 09 CV 1363 — Robert M . Dow, Jr., Judge.
    ARGUED SEPTEMBER 13, 2012 — DECIDED NOVEMBER 4, 2013
    Before MANION , SYKES, and HAMILTON , Circuit Judges.
    SYKES, Circuit Judge. Home-mortgage lenders often require
    the borrower to maintain hazard insurance on the mortgaged
    2                                                            No. 11-3422
    property to protect the lender’s interest in the collateral. If the
    borrower fails to keep the property insured, the lender has the
    option to secure the insurance itself and pass the cost on to the
    borrower.
    In this proposed class action, Martha Schilke alleges that
    Wachovia Mortgage, FSB, her lender and holder of a mortgage
    on her home, fraudulently placed insurance on her property
    when her homeowner’s policy lapsed. Wachovia secured the
    replacement coverage from American Security Insurance
    Company (“ASI”) and charged her for it, as specifically
    permitted under her loan agreement. The premium was more
    than twice what she had paid for her own policy and included
    a commission to Wachovia’s insurance-agency affiliate, again
    as permitted under the loan agreement. Schilke calls the
    commission a “kickback.”
    On behalf of herself and a class, Schilke sued Wachovia and
    ASI asserting multiple statutory and common-law claims for
    relief, most sounding in fraud or contract.1 The district court
    dismissed the complaint in its entirety—and also rejected two
    attempted amendments—based on federal preemption and the
    filed-rate doctrine.
    We affirm but on different grounds. The complaint and the
    proffered amendments do not state any viable claim for relief.
    The loan agreement and related disclosures and notices
    1
    Schilke assigned her claims to Randy Cohen after this appeal was filed. We
    have substituted him in the caption, but because all the allegations pertain
    to Schilke’s transaction with Wachovia, we otherwise ignore his presence
    in the case.
    No. 11-3422                                                                   3
    conclusively demonstrate that there was no deception at work.
    It was Schilke’s responsibility to maintain hazard insurance on
    the property at all times; if she failed to do so, Wachovia had
    the right to secure the insurance itself and pass the cost on to
    her. Wachovia fully disclosed that lender-placed insurance
    may be significantly more expensive than her own policy and
    may include a fee or other compensation to the bank and its
    insurance-agency affiliate. In short, maintaining property
    insurance was Schilke’s contractual obligation and she failed to
    fulfill it; because the consequences of that failure were clearly
    disclosed to her, none of her claims for relief can succeed.
    I. Background
    The following facts are from the complaint and its attach-
    ments and certain related notices and correspondence
    Wachovia submitted to the district court without objection
    from Schilke.2 On or about March 22, 2006, Schilke purchased
    2
    This case is before us on appeal from orders dism issing the complaint
    under Rule 12(b)(6) of the Federal Rules of Civil Procedure and denying
    leave to amend. “[A] motion under Rule 12(b)(6) can be based only on the
    complaint itself, documents attached to the complaint, documents that are
    critical to the complaint and referred to in it, and information that is subject
    to proper judicial notice.” Geinosky v. City of Chicago, 
    675 F.3d 743
    , 745–46
    n.1 (7th Cir. 2012). Several documents relating to Schilke’s loan agreement
    were attached to the complaint, and the defendants submitted several more
    with their motion to dismiss. Schilke moved to strike the defendants’
    motion and accompanying brief on the ground that they improperly
    incorporated material extrinsic to the complaint. The district court denied
    the motion to strike but allowed Schilke to object to the court’s consider-
    (continued...)
    4                                                              No. 11-3422
    a townhouse and mortgaged it to her lender, World Savings
    Bank, FSB, which later merged with Wachovia. The loan
    agreement requires Schilke to maintain property insurance on
    her home:
    5. BORROWER’S OBLIGATION TO MAIN-
    TAIN INSURANCE
    At my sole cost and expense, I will obtain and
    maintain hazard insurance to cover all buildings
    and other improvements that now are or in the
    future will be located on the Property. The
    insurance must cover loss or damage caused by
    fire, hazards normally covered by “extended
    coverage” hazard insurance policies and other
    hazards for which Lender requires coverage. The
    insurance must be in the amounts and for the
    periods of time required by Lender. I may choose
    the insurance company but my choice is subject
    to Lender’s approval. Lender may not refuse to
    approve my choice unless the refusal is reason-
    able. All of these insurance policies and renewals
    of the policies must include what is known as a
    Standard Mortgagee Clause to protect Lender.
    2
    (...continued)
    ation of the extrinsic material in her briefing on the motion. She did not do
    so. Accordingly, she waived any objection to the court’s consideration of
    the additional documents. M oreover, the district court held that the
    additional documents submitted by the defendants were “referred to in
    different versions of [p]laintiff’s complaints and are central to [p]laintiff’s
    claims.” There is no challenge to this ruling.
    No. 11-3422                                                5
    The form of all policies and renewals must be
    acceptable to Lender. Lender will have the right
    to hold the policies and renewals. If Lender
    requires, I will promptly give Lender all receipts
    of paid premiums and renewal notices that I
    receive.
    ….
    If I am required by Lender to pay premiums
    for mortgage insurance, I will pay the premiums
    until the requirement for mortgage insurance
    ends according to my written agreement with
    Lender or according to law.
    The agreement also authorizes the lender to purchase insur-
    ance on the property if the borrower fails to do so:
    7. LENDER’S RIGHT TO PROTECT ITS
    RIGHTS IN THE PROPERTY
    If … I do not keep my promises and agree-
    ments made in this Security Instrument … , then
    Lender may do and pay for whatever it deems
    reasonable or appropriate to protect the Lender’s
    rights in the Property. Lender’s actions may,
    without limitation, include … purchasing insur-
    ance required under Paragraph 5 above (such
    insurance may cost more and provide less
    coverage than the insurance I might pur-
    chase) … . Lender must give me notice before
    Lender may take any of these actions. …
    6                                                No. 11-3422
    I will pay to Lender any amounts which
    Lender advances under this Paragraph 7 with
    interest … . I will pay those amounts to Lender
    when Lender sends me a notice requesting that
    I do so.
    At the closing Schilke also signed a Notice of Fire/Hazard
    Insurance Requirements, which states as follows:
    The terms of our loan documents require mainte-
    nance of continuous insurance coverage. If at any
    time during the life of the loan, a policy is
    cancelled or replaced or an insurance agent is
    substituted, we must receive written evidence of
    the insurance and written evidence of the substi-
    tution of the insurance agent. Written evidence
    of insurance is defined as: A COPY OF THE
    REINSTATEMENT NOTICE FOR THE
    CANCELLED POLICY OR A COPY OF THE
    REPLACEMENT POLICY—BINDERS ARE
    ACCEPTABLE IN THE STATES NOTED IN
    ITEM 7 ABOVE.
    NOTE: If we do not receive such evidence prior
    to the termination date of the previous coverage,
    we may at our sole option, obtain an insurance
    policy for our benefit only, which would not
    protect your interest in the property or the
    contents. We would charge the premium due
    under such a policy to your loan and the loan
    payment would increase accordingly.
    No. 11-3422                                                    7
    We may assess a processing fee and our affiliated
    insurance agent could collect a commission from
    the insurer. The cost for such insurance could be
    at least two to five times greater and provide you
    with less protection than insurance you could
    purchase directly from an insurer.
    As relevant here, Schilke purchased insurance for her home
    in January 2008. On May 9, 2008, Wachovia sent a letter to
    Schilke noting that her policy had lapsed on April 8 and
    requesting proof of insurance coverage within 14 days. She did
    not respond.
    On June 12, 2008, Wachovia sent another letter to Schilke
    again requesting proof of insurance and notifying her that it
    had acquired temporary insurance coverage—a “binder”—
    from ASI. Enclosed with this letter was a form entitled “Illinois
    Notice of Placement of Insurance” in which Wachovia de-
    scribed the binder and advised Schilke that she was responsi-
    ble for the cost. This notice explained that the annual premium
    for the binder was $2,034 and that the insurance was backdated
    to April 8, the day her own insurance lapsed. Wachovia
    advised Schilke that if she provided proof of insurance, it
    would cancel the binder and refund any premiums paid by
    her. Finally, Wachovia warned Schilke that if she did not
    provide proof of insurance coverage within 30 days, it would
    replace the binder with a 12-month insurance policy and
    charge Schilke for the premium, which would likely be more
    expensive than her own coverage:
    The premiums charged for this coverage are
    usually higher than the same coverage
    8                                                   No. 11-3422
    purchased directly by the customer. The higher
    rate for lender-placed insurance reflects limited
    insurance coverage and underwriting risk associ-
    ated with this policy. The premium may include
    compensation to the insurer and Wachovia
    Mortgage for tracking customers’ compliance
    with Wachovia Mortgage insurance require-
    ments. The premium for such a policy will be
    $2,034.00 for a twelve-month policy. Your
    monthly mortgage payment will be adjusted to
    collect for the cost of the new coverage. You may
    avoid these costs by obtaining your own insur-
    ance, as required by Wachovia Mortgage, in a
    timely manner. Upon receipt of proof of accept-
    able coverage, this policy will be canceled. You
    will be charged only for the days that this policy
    was needed. Any unearned premium will be
    refunded on a pro-rata basis.
    Schilke did not respond to this letter. On July 18, 2008,
    Wachovia again wrote to Schilke, this time informing her that
    it had secured a 12-month insurance policy on the mortgaged
    property through ASI at a cost of $2,034. Wachovia reiterated
    Schilke’s option to secure her own insurance, stating that if she
    provided proof of insurance, the ASI premium would be
    refunded on a pro rata basis.
    Schilke did not secure her own insurance. Instead, a year
    later she filed this class-action suit against Wachovia and ASI
    alleging, in substance, that their conduct was deceptive
    because they did not disclose that Wachovia was receiving
    No. 11-3422                                                     9
    “kickbacks” from ASI. The complaint asserted a claim under
    the Illinois Consumer Fraud and Deceptive Business Practices
    Act and claims for common-law fraud, conversion, and unjust
    enrichment.
    Wachovia and ASI moved to dismiss under Rule 12(b)(6)
    for failure to state a claim, advancing a number of alternative
    grounds for dismissal. The district court granted the motion,
    holding that the statutory and common-law claims against
    Wachovia were preempted by regulations issued by the bank’s
    federal regulator, the Office of Thrift Supervision. The court
    also held that the claims against ASI were barred by the filed-
    rate doctrine, which precludes challenges to rates charged by
    public utilities and other regulated entities when their rates are
    required to be filed with and approved by a governmental
    agency. To the extent that the claim for injunctive relief against
    ASI survived the filed-rate doctrine, the court held that the
    complaint did not plausibly allege that the insurer proximately
    caused Schilke’s injury.
    Schilke moved to vacate the judgment and also sought
    leave to file an amended complaint. She proposed adding
    claims for breach of contract against both defendants and
    “clarified” that her claim under the Consumer Fraud Act was
    based on allegations that the challenged conduct was not only
    “deceptive” but also “unfair” within the meaning of the Act.
    The district court rejected the proposed amendment, conclud-
    ing that federal preemption and the filed-rate doctrine pre-
    cluded the new breach-of-contract claims and that Schilke’s
    “clarification” did not change the analysis. But the court gave
    Schilke one more chance to offer an amended complaint.
    10                                                             No. 11-3422
    Schilke accordingly submitted a proposed third amended
    complaint. This version departed more substantially from the
    earlier iterations. Schilke now proposed to join Assurant, Inc.,
    ASI’s parent, as a defendant. She also rearranged the claims so
    that one set sought injunctive relief, one set sought damages
    for the alleged “kickbacks,” and one set sought damages
    arising from the backdating of the lender-placed coverage.
    Finally, Schilke proposed to add new derivative claims for
    conspiracy, aiding and abetting, acting “in concert,” and
    “intentional interference.” None of these modifications
    materially changed the core allegations of the complaint. The
    judge denied leave to amend the complaint on grounds of
    futility and entered final judgment.3 This appeal followed.
    II. Discussion
    The district court dismissed the complaint and twice denied
    leave to amend on grounds of futility. Schilke appears to
    challenge all of these rulings, although her briefs are not
    3
    The district court also denied Schilke’s request for sanctions against ASI’s
    counsel under Rule 11 of the Federal Rules of Civil Procedure. In opposing
    Schilke’s proposed third amended complaint, ASI had submitted affidavits
    explaining its relationship with Assurant. In her reply brief, Schilke
    contended that the affidavits contained false statem ents and asked for
    Rule 11 sanctions. After rejecting Schilke’s proposed third amended
    complaint, the district court denied her Rule 11 request as moot. On appeal
    Schilke argues that the rejection of her third amended complaint did not
    moot her request for sanctions. Perhaps the Rule 11 request wasn’t moot,
    but it was procedurally improper: It was not made by separate motion, as
    required by the rule. See F ED . R. C IV . P. 11(c)(2). The district court was
    entitled to disregard the sanctions request.
    No. 11-3422                                                     11
    entirely clear about which claims remain at issue. She asserted
    several dozen claims across three complaints; many are
    duplicates or derivative of other claims. For ease of analysis
    and to avoid repetition, we review the claims in the original
    complaint and the proposed amendments together, combining
    closely related and derivative claims and eliminating dupli-
    cates. Our review is de novo. Bogie v. Rosenberg, 
    705 F.3d 603
    ,
    608 (7th Cir. 2013) (applying de novo review to district court
    order dismissing the plaintiff’s complaint under Rule 12(b)(6)
    and denying leave to amend on grounds of futility); see also
    Glassman v. Computervision Corp., 
    90 F.3d 617
    , 623 (1st Cir. 1996)
    (“There is no practical difference, in terms of review, between
    a denial of a motion to amend based on futility and the grant
    of a motion to dismiss for failure to state a claim.”).
    The district court dismissed all of the claims against
    Wachovia on preemption grounds and rejected most of the
    claims against ASI under the filed-rate doctrine. The preemp-
    tion question is intricate; it involves a broad preemption
    regulation promulgated by the Office of Thrift Supervision
    pursuant to authority granted by the Home Owners’ Loan Act,
    
    12 U.S.C. §§ 1461
     et seq., but also a savings clause that preserves
    contract, commercial, and tort claims, see 
    12 C.F.R. § 560.2
    (c);
    see also Wigod v. Wells Fargo Bank, N.A., 
    673 F.3d 547
    , 576–80
    (7th Cir. 2012); In re Ocwen Loan Servicing, LLC Mortg. Servicing,
    
    491 F.3d 638
    , 642 (7th Cir. 2007). As for the filed-rate doctrine,
    we question whether it applies. The doctrine protects public
    utilities and other regulated entities from civil actions attacking
    their rates if the rates must be filed with the governing regula-
    tory agency and the agency has the authority to set, approve,
    or disapprove them. See Arsberry v. Illinois, 
    244 F.3d 558
    , 562
    12                                                     No. 11-3422
    (7th Cir. 2001); Horwitz v. Bankers Life & Cas. Co., 
    745 N.E.2d 591
    , 596 (Ill. App. Ct. 2001). Although ASI is required to file its
    insurance rates with the Illinois Department of Insurance, it is
    not at all clear that the Department has the authority to
    approve or disapprove property-insurance rates. See
    Nathaniel S. Shapo, Regulation of Rates and Risk Classification, in
    2 NEW APPLEMAN ON INSURANCE § 11.02[4][3], 11–25 (Jeffrey
    Thomas ed., Law Library ed. 2012) (identifying Illinois as the
    only state in the country in which insurance regulators lack the
    express authority to regulate property-insurance rates). At oral
    argument ASI conceded that the Department’s authority to set
    property-insurance rates is at best implicit.
    We can avoid the nuanced questions of federal preemption
    and the filed-rate doctrine here. The district court properly
    dismissed the complaint and rejected Schilke’s proposed
    amendments for a different and more fundamental reason:
    Schilke failed to state any viable claim for relief. The defen-
    dants preserved this argument below and raised it in this court
    as an alternative basis on which to affirm the judgment. Burns
    v. Orthotek, Inc. Emp’rs Pension Plan & Trust, 
    657 F.3d 571
    , 575
    (7th Cir. 2011) (holding that reviewing court may affirm on any
    ground that the record fairly supports and has not been
    waived). So we proceed directly to the question of the suffi-
    ciency of the complaint, accepting its factual allegations as true,
    drawing reasonable inferences in Schilke’s favor, and assessing
    whether it plausibly states any claim for relief. Brooks v. Pactiv,
    
    729 F.3d 758
    , 763 (7th Cir. 2013) (citing Ashcroft v. Iqbal, 
    556 U.S. 662
    , 678 (2009)).
    No. 11-3422                                                    13
    1. Illinois Consumer Fraud Act
    The complaint alleges a violation of the Illinois Consumer
    Fraud and Deceptive Business Practices Act, 815 ILL . COMP.
    STAT . 505/1 et seq. “The Consumer Fraud Act is a regulatory
    and remedial statute intended to protect consumers, borrow-
    ers, and business persons against fraud, unfair methods of
    competition, and other unfair and deceptive business prac-
    tices.” Robinson v. Toyota Motor Credit Corp., 
    775 N.E.2d 951
    , 960
    (Ill. 2002). Prohibited “unfair” and “deceptive” practices
    include, but are not limited to, “the use or employment of any
    deception, fraud, false pretense, false promise, misrepresenta-
    tion or the concealment, suppression or omission of any
    material fact, with intent that others rely upon the conceal-
    ment, suppression or omission of such material fact … in the
    conduct of any trade or commerce … .” 815 ILL. COMP. STAT .
    505/2. A person who suffers actual damage as a result of a
    violation of the Act has a civil remedy against the violator. See
    
    id.
     505/10a(a). The Illinois Supreme Court has explained that
    “[t]he elements of a claim under the Act are: (1) a deceptive act
    or practice by the defendant; (2) the defendant’s intent that the
    plaintiff rely on the deception; and (3) the occurrence of the
    deception during a course of conduct involving trade or
    commerce.” Robinson, 
    775 N.E.2d at 960
    .
    Our first question is whether Schilke has plausibly alleged
    an “unfair” or “deceptive” act or practice within the meaning
    of the Act. The answer is “no.” The loan agreement and
    Wachovia’s disclosures, notices, and correspondence conclu-
    sively defeat any claim of fraud, false promise, concealment, or
    misrepresentation. First, the notice that Schilke signed in
    14                                                No. 11-3422
    conjunction with her home-loan transaction clearly described
    the consequences of her failure to maintain hazard insurance
    on the property as required under the loan agreement:
    If we do not receive [proof of insurance] prior to
    the termination date of the previous coverage,
    we may at our sole option, obtain an insurance
    policy for our benefit only, which would not
    protect your interest in the property or the
    contents. We would charge the premium due
    under such a policy to your loan and the loan
    payment would increase accordingly.
    We may assess a processing fee and our affiliated
    insurance agent could collect a commission from
    the insurer. The cost for such insurance could be
    at least two to five times greater and provide you
    with less protection than insurance you could
    purchase directly from an insurer.
    Thus, from the very beginning, Wachovia warned Schilke
    that she may pay a substantially higher premium—even five
    times what she had been paying—if lender-placed insurance
    became necessary.
    Wachovia’s subsequent communications with Schilke did
    not depart from the initial warnings. The bank’s May 9, 2008
    letter disclosed the exact cost of the insurance that it would
    secure in light of the lapse in Schilke’s homeowner’s insurance
    and reiterated that the premium may include compensation to
    Wachovia and its insurance-agency affiliate. The June and July
    letters contained the same disclosures.
    No. 11-3422                                                       15
    Schilke’s complaint characterizes the fee and commission to
    Wachovia and its insurance affiliate as “kickbacks.” She seems
    to think that merely applying this label converts the bank’s
    otherwise clear disclosures into a prohibited deceptive act. Not
    so. The substance of the transaction was clearly and fully
    disclosed; no material fact was omitted.
    Schilke argues that even if there was no deception, her
    allegations are sufficient to state a claim for “unfair” business
    practices under the Act. To the extent that “unfair practices”
    comprise a broader class of prohibited conduct under the Act,
    Schilke’s allegations still fall short of stating a claim for relief.
    The Act provides that in “construing this section[,] consider-
    ation shall be given to the interpretations of the Federal Trade
    Commission and the federal courts relating to Section 5(a) of
    the Federal Trade Commission Act.” 815 ILL. COMP. STAT .
    505/2. The Federal Trade Commission, the United States
    Supreme Court, and the Illinois Supreme Court consider the
    following factors as relevant to the inquiry: (1) whether the
    practice offends public policy; (2) whether it is immoral,
    unethical, oppressive, or unscrupulous; and (3) whether it
    causes substantial injury to consumers. Fed. Trade Comm’n v.
    Sperry & Hutchinson Co., 
    405 U.S. 233
    , 244 n.5 (1972); Robinson,
    
    775 N.E.2d at
    960–61 (adopting and applying factors in
    Illinois).
    Assessing the complaint against these factors, the closest
    Schilke comes to stating a claim is a conclusory allegation of
    coercion: She contends that she and the class members were
    “coerced into having insurance provided by ASI at a price far
    above that which they had previously paid.” It’s not clear
    16                                                   No. 11-3422
    when this alleged coercion might have taken place. There
    cannot have been any coercion when Wachovia presented
    Schilke with the choice of maintaining her own insurance or
    having Wachovia insure the property and pass the cost along
    to her. Putting a counterparty to the choice specified in the
    parties’ contract—in other words, insisting that a contract
    partner fulfill his contractual duties or face the agreed-upon
    consequences—is not coercion. The argument here is stranger
    still: Schilke contends that Wachovia placed her on the hook
    for more expensive insurance by giving her the option of
    buying her own, less-expensive insurance—insurance she had
    a duty to maintain under the terms of the mortgage-loan
    agreement.
    Indeed, the choice to purchase her own, less-expensive
    insurance was available to Schilke at all times, even after
    Wachovia purchased the lender-placed insurance. When the
    bank put the binder in place, and then again when it secured
    the 12-month policy, it sent letters reminding Schilke that she
    need only present proof of insurance and the lender-placed
    insurance coverage would be cancelled and the premium
    refunded on a pro rata basis.
    Schilke points out that her failure to pay the premium for
    the lender-placed policy risked a declaration of default on her
    loan and the institution of foreclosure proceedings. But if it was
    not coercive to demand that Schilke maintain insurance
    coverage on the property (and it certainly was not), it cannot
    have been coercive for Wachovia to threaten to invoke the
    contractual remedies available for breach of that duty. Again,
    there is nothing oppressive or unscrupulous about giving a
    No. 11-3422                                                     17
    counterparty the choice to fulfill his contractual duties or be
    declared in default for failing to do so.
    The Illinois Supreme Court’s decision in Robinson is
    analogous here. In that case lessees of automobiles sued the
    lessor alleging that the lease agreements violated the Con-
    sumer Fraud Act by imposing penalties for “excess wear and
    tear” to the leased vehicles and also for “excess mileage” on
    those vehicles. Robinson, 
    775 N.E.2d at
    961–62. The plaintiffs
    alleged that the penalties were duplicative and therefore unfair
    in violation of the Act. The Illinois Supreme Court rejected the
    claim, agreeing with the lower court that “there was a total
    absence of the type of oppressiveness and lack of meaningful
    choice necessary to establish unfairness [because] plaintiffs
    could have gone elsewhere to lease a car.” 
    Id. at 962
    .
    Here, as in Robinson, Schilke never lacked a meaningful
    choice to avoid expensive lender-placed property insurance.
    Wachovia reminded her at every step that she could comply
    with her obligation to purchase insurance or have the coverage
    placed by Wachovia at a much higher cost. To use the Illinois
    Supreme Court’s formulation, there was a “total absence of
    oppressiveness” because all along she “could have gone
    elsewhere” to buy cheaper insurance. 
    Id.
    To illustrate its point, the Robinson court compared the auto
    lessees’ circumstances to those confronting the plaintiff in Ekl v.
    Knecht, 
    585 N.E.2d 156
    , 162 (Ill. App. Ct. 1991), in which a
    plumber extracted an unreasonable fee from a customer by
    threatening to undo all of the repairs he had just made. The
    Illinois Appellate Court held in Ekl that the plumber’s threats
    18                                                   No. 11-3422
    were coercive, oppressive, and caused substantial harm to the
    customer because the plumber
    was not entitled to undo the work merely be-
    cause [the customer] refused to pay rates far in
    excess of what the trial court determined to be
    reasonable. … The threatened actions if carried
    out would have constituted the offense of crimi-
    nal damage to property … . These threats were
    wrongful in both a legal and a moral sense.
    
    Id.
     at 162–63.
    There are no allegations here of threats to take illegal,
    immoral, or otherwise wrongful action against Schilke. To the
    contrary, Wachovia simply reminded her of its contractual and
    legal remedies if she remained in breach of her obligation to
    maintain insurance on the mortgaged property.
    Schilke insists that her allegations are sufficient to state a
    claim under the Act because the commission paid to
    Wachovia’s insurance-agency affiliate was a kickback and
    kickbacks are against public policy, period. We do not doubt
    that kickbacks violate public policy. As one Illinois court has
    explained:
    Illinois has a clear policy against kickbacks
    regardless of who the players in that kickback
    scheme might be. See 225 ILCS 85/23 (West 2002)
    (making it unlawful for a pharmacist or phar-
    macy to offer a kickback to hospitals, doctors,
    and anyone else authorized to prescribe drugs
    for steering business to that pharmacist or
    No. 11-3422                                                   19
    pharmacy); 305 ILCS 5/8A–3 (West 2002)
    (criminalizing any kickback in connection with
    determining one’s eligibility for public aid);
    305 ILCS 5/8A–16(5) (West 2002) (stating that
    “[o]ffering any kickback, bribe, reward, or bene-
    fit to any person as an inducement to select or to
    refrain from selecting any health care service,
    health plan, or health care provider” is a Class A
    misdemeanor); 720 ILCS 5/33E–7 (West 2002)
    (making it a Class 3 felony to offer or solicit a
    kickback during negotiations for public con-
    tracts); 805 ILCS 5/8.70 (West 2002) (imposing
    treble damages and attorney fees upon any
    officer or director of a corporation found to be
    involved in any kickback or bribery scheme) … .
    Johnson v. Matrix Fin. Servs. Corp., 
    820 N.E.2d 1094
    , 1100 (Ill.
    App. Ct. 2004).
    But simply calling the commission a kickback doesn’t make
    it one. The examples listed in the foregoing passage from
    Johnson all describe the traditional understanding of a kickback:
    an agent, charged with acting for the benefit of a principal,
    accepts something of value from a third party in return for
    steering the principal’s business to the third party. The
    defining characteristic of a kickback is divided loyalties. But
    Wachovia was not acting on behalf of Schilke or representing
    her interests. The loan agreement makes it clear that the
    insurance requirement is for the lender’s protection: “All of
    these insurance policies and renewals of the policies must
    include what is known as a Standard Mortgagee Clause to
    20                                                                 No. 11-3422
    protect Lender. The form of all policies and renewals must be
    acceptable to Lender. Lender will have the right to hold the policies
    and renewals.” (Emphases added.) The agreement also gives
    the lender broad discretion to act to protect its own interest in
    the property: “Lender may do and pay for whatever it deems
    reasonable or appropriate to protect the Lender's rights in the
    Property.” (Emphasis added.) Wachovia’s correspondence
    with Schilke reiterated the point: “Failure to provide [proof of
    insurance] may result in a policy being purchased by us at your
    expense to protect our interest.” And Wachovia conspicuously
    reminded Schilke that lender-placed insurance could be much
    more expensive than her own insurance coverage.4 Wachovia
    was not subject to divided loyalties; rather, it was subject to an
    undivided loyalty to itself, and it made this clear from the start.
    4
    Wachovia’s disclosures comport with the Illinois Collateral Protection Act,
    which states that “[t]his Act does not impose a fiduciary relationship
    between the creditor and the debtor. Placement of collateral protection
    insurance is for the sole purpose of protecting the interest of the creditor
    when the debtor fails to insure collateral as required by the credit agree-
    ment.” 815 I LL . C O M P . S TAT . 180/45. The parties debate whether the Illinois
    Collateral Protection Act is preempted by the Office of Thrift Supervision
    (“OTS”) Preemption Regulation. As we have explained, because the
    complaint fails to state a claim, we do not answer the preemption question
    here. We note, however, that section 180/45 appears to provide lenders with
    a beneficial safe harbor, while the OTS Preemption Regulation appears to
    preempt state laws that impose regulations or restrictions on lenders.
    Regardless, we mention the Illinois Collateral Protection Act not for its own
    legal force but as evidence that Illinois public policy does not regard
    lenders as being subject to divided loyalties when they act to insure their
    collateral.
    No. 11-3422                                                     21
    The commission for the lender-placed insurance was not a
    kickback in any meaningful sense.
    Accordingly, Schilke failed to state a claim for violation of
    the Consumer Fraud Act. The claims for conspiracy, aiding and
    abetting, and acting “in concert” to violate the Act are deriva-
    tive and thus necessarily also fail.
    2. Breach of Contract
    The complaint alleges that Wachovia is liable for breach of
    contract because “there is no provision in the mortgage
    agreement allowing Wachovia to receive kickbacks.” Again,
    the use of the pejorative term “kickback” is not meaningful
    here. Nothing in the loan agreement and related documents
    prohibits Wachovia and its insurance-agency affiliate from
    receiving a fee or commission when lender-placed insurance
    becomes necessary. To the contrary, the loan agreement and
    related notices and disclosures specifically contemplate this,
    and warned Schilke accordingly.
    To the extent that Schilke’s breach-of-contract claim rests on
    the duty of good faith that is implicit in every contract, it still
    misses the mark. The implied duty of good faith has been
    helpfully described as follows:
    Contract law does not require parties to
    behave altruistically toward each other; it does
    not proceed on the philosophy that I am my
    brother’s keeper. That philosophy may animate
    the law of fiduciary obligations but parties to a
    contract are not each other’s fiduciaries … .
    22                                                   No. 11-3422
    Contract law imposes a duty, not to “be reason-
    able,” but to avoid taking advantage of gaps in a
    contract in order to exploit the vulnerabilities
    that arise when contractual performance is
    sequential rather than simultaneous. Suppose A
    hires B to paint his portrait to his satisfaction,
    and B paints it and A in fact is satisfied but says
    he is not in the hope of chivvying down the
    agreed-upon price because the portrait may be
    unsaleable to anyone else. This … would be bad
    faith, not because any provision of the contract
    was unreasonable and had to be reformed but
    because a provision had been invoked dishonestly to
    achieve a purpose contrary to that for which the
    contract had been made.
    Original Great Am. Chocolate Chip Cookie Co. v. River Valley
    Cookies Ltd., 
    970 F.2d 273
    , 280 (7th Cir. 1992) (emphasis added)
    (citations omitted) (applying Illinois law).
    Schilke’s complaint might be loosely read to allege this kind
    of bad faith, but it does not do so plausibly, as Iqbal and
    Twombly require. Iqbal, 
    556 U.S. at 680
    ; Bell Atl. Corp. v.
    Twombly, 
    550 U.S. 544
    , 557 (2007). Under the plausibility
    standard explained in Iqbal and Twombly, it’s not enough to
    “plead[] facts that are ‘merely consistent with’ a defendant’s
    liability.’ ” Iqbal, 
    556 U.S. at 678
     (quoting Twombly, 
    550 U.S. at 557
    )). The complaint must allege “more than a sheer possibility
    that a defendant has acted unlawfully.” 
    Id.
     When the allega-
    tions are “not only compatible with, but indeed [are] more
    No. 11-3422                                                  23
    likely explained by, lawful” conduct, the complaint fails to
    state a plausible claim for relief. 
    Id. at 680
    .
    Wachovia’s various notices and disclosures clearly warned
    Schilke that lender-placed insurance could cost up to five times
    more than a borrower’s self-purchased policy. The bank
    continuously reminded her that she could avoid this expensive
    alternative by restoring her own insurance coverage for the
    property—even retroactively—and receive a pro rata refund of
    the lender-placed insurance premium. On these facts any claim
    that Wachovia dealt with Schilke in bad faith is not plausible.
    Schilke’s contract claim is also premised on Wachovia’s
    practice of backdating the lender-placed insurance to the date
    the borrower’s policy lapsed. Again, nothing in the loan
    agreement prohibits this. Indeed, the loan agreement and
    related documents required Schilke to maintain continuous
    insurance coverage on her home, and reserved to the lender
    the right to do “whatever it deems reasonable or appropriate
    to protect the [l]ender’s rights in the [p]roperty,” including
    purchasing insurance if the borrower’s own coverage lapses.
    This broad language includes the purchase of backdated
    insurance, which is necessary to maintain continuous hazard
    coverage on the property.
    Schilke alleges that the defendants backdated the replace-
    ment coverage when they “knew full well” that “no loss …
    could have been claimed on the insurance policies.” This
    allegation is conclusory and unaccompanied by any factual
    content to make it plausible. How could Wachovia or ASI
    know—either in Schilke’s case or in the case of any particular
    24                                                    No. 11-3422
    borrower—whether or not a property loss had occurred during
    the lapse period? Schilke doesn’t say.
    Finally, the complaint alleges a related claim against ASI for
    intentional interference with contract. A claim for intentional
    interference with contract requires that the defendant inten-
    tionally and unjustly induced another to breach a contract with
    the plaintiff. See Grund v. Donegan, 
    700 N.E.2d 157
    , 160 (Ill.
    App. Ct. 1998). Because Schilke has not alleged a viable breach-
    of-contract claim against Wachovia, her claim for intentional
    interference with contract against ASI necessarily fails.
    3. Fraud
    Schilke’s fraud claim alleges that Wachovia “had a duty to
    disclose that the ‘insurance premiums’ charged to [p]laintiff
    and the [c]lass contained substantial kickbacks, but failed to do
    so.” Once again, Schilke’s premise that the commission was a
    kickback is faulty; for the sake of argument, we will set that
    point aside and take the claim at face value. In Illinois, as
    elsewhere, the elements of a common-law fraud claim are:
    “(1) a false statement of material fact; (2) defendant’s knowl-
    edge that the statement was false; (3) defendant’s intent that
    the statement induce the plaintiff to act; (4) plaintiff’s reliance
    upon the truth of the statement; and (5) plaintiff’s damages
    resulting from reliance on the statement.” Connick v. Suzuki
    Motor Co., 
    675 N.E.2d 584
    , 591 (Ill. 1996); see also Wigod,
    
    673 F.3d at 569
    .
    The complaint does not allege that Wachovia made a false
    statement of material fact; instead, the fraud claim rests on an
    No. 11-3422                                                   25
    alleged omission of material fact. In Illinois omissions are
    actionable as fraudulent concealment, but only in limited
    circumstances. See Wigod, 
    673 F.3d at
    571–72. In place of the
    false-representation element of the claim, fraudulent conceal-
    ment requires
    that the defendant concealed a material fact
    when he was under a duty to disclose that fact to
    plaintiff. A duty to disclose a material fact may
    arise out of several situations. First, if plaintiff
    and defendant are in a fiduciary or confidential
    relationship, then defendant is under a duty to
    disclose all material facts. Second, a duty to
    disclose material facts may arise out of a situa-
    tion where plaintiff places trust and confidence
    in defendant, thereby placing defendant in a
    position of influence and superiority over plain-
    tiff. This position of superiority may arise by
    reason of friendship, agency, or experience.
    Connick, 
    675 N.E.2d at 593
     (citations omitted).
    The complaint alleges no facts or circumstances to support
    a finding of a duty to disclose. There are no allegations of any
    kind of special relationship between the parties. Neither
    Wachovia nor ASI was a fiduciary or agent for Schilke, nor did
    they have a relationship of trust with her. The parties operated
    at arm’s length.
    Nor has Schilke adequately pleaded causation or damages.
    She weaves several theories of causation and damage through-
    out the different iterations of the complaint, but are all varia-
    tions on the same theme. The following are representative:
    26                                                   No. 11-3422
    • “Plaintiff and the [c]lass … relied on the misrep-
    resentations in good faith and to [her] detriment
    and [has] been prejudiced by making payments
    to [d]efendants which consisted of hidden kick-
    backs.”
    • “Plaintiff and the [c]lass were never informed by
    [d]efendants that less than full payment was
    acceptable without incurring above-mentioned
    consequences [declaration of default and institu-
    tion of foreclosure proceedings] and hence the
    [p]aintiff and the [c]ass believed that if the total
    amount was not tendered to [d]efendants, the
    above adverse consequences would result.”
    • Because of the alleged omission, “[p]laintiff
    h[ad] no way to negotiate the terms of any ‘insur-
    ance premiums.’ ”
    The common premise underlying these allegations is that
    if Schilke had known of the supposed kickbacks, she would not
    have paid the premiums for the lender-placed insurance. But
    Wachovia was authorized by the loan agreement to impose
    these charges and Schilke was obligated to pay them. Her
    theory of damages seems to be that had she known the charges
    were really kickbacks, she would have breached her contrac-
    tual duty to pay. That is senseless. Losing an opportunity to
    breach a contract cannot constitute a cognizable fraud harm.
    No. 11-3422                                                    27
    4. Conversion
    The complaint alleges that the defendants are liable for
    conversion because they collected insurance premiums that
    included kickbacks. In Illinois
    a proper complaint for conversion must allege:
    (1) an unauthorized and wrongful assumption of
    control, dominion, or ownership by defendant
    over plaintiff’s personalty; (2) plaintiff’s right in
    the property; (3) plaintiff’s right to the immedi-
    ate possession of the property, absolutely and
    unconditionally; and (4) a demand for possession
    of the property.
    Gen. Motors Corp. v. Douglass, 
    565 N.E.2d 93
    , 97 (Ill. App. Ct.
    1990). The Illinois Supreme Court has further explained that
    the subject of conversion is required to be an
    identifiable object of property of which the
    plaintiff was wrongfully deprived. Money may
    be the subject of conversion, but it must be
    capable of being described as a specific chattel,
    although it is not necessary for purposes of
    identification that money should be specifically
    earmarked. However, an action for the conver-
    sion of funds may not be maintained to satisfy a
    mere obligation to pay money.
    In re Thebus, 
    483 N.E.2d 1258
    , 1260 (Ill. 1985). A cause of action
    for conversion does not lie where the plaintiff “voluntarily,
    albeit mistakenly, transferred money.” Douglass, 
    565 N.E.2d at 100
    .
    28                                                   No. 11-3422
    There are many problems with Schilke’s conversion claim.
    First, to the extent that her theory of conversion rests on
    allegations of deception, it fails for the reasons we have already
    explained. There was no hiding the fact that lender-placed
    insurance would be more expensive than owner-purchased
    insurance and that the premiums could include a commission
    or fee to the lender. In addition, Schilke has not alleged a right
    to the property, let alone a “right to the immediate possession
    of the property, absolutely and unconditionally.” 
    Id. at 97
    . Nor
    has she alleged that she is seeking the return of the kind of
    readily identifiable chattel that is the proper subject of a
    conversion action. Rather, she simply seeks payment of an
    alleged debt. See 
    id.
     at 97–101 (no action for conversion lies
    where the plaintiff seeks return of excess money mistakenly
    remitted to defendant by check). Finally, she has not alleged
    that she paid the premium involuntarily or that she made a
    demand for possession of payments made.
    5. Unjust Enrichment
    Finally, the complaint alleges that Wachovia unjustly
    enriched itself by retaining the commission—again, recast as a
    kickback—for the lender-placed insurance. We reiterate one
    more time that the “kickback” premise doesn’t hold up, but
    even if we were to accept it, an unjust-enrichment claim is not
    viable here.
    In Illinois recovery for unjust enrichment is unavailable
    where the conduct at issue is the subject of an express contract
    between the plaintiff and defendant. Guinn v. Hoskins Chevrolet,
    
    836 N.E.2d 681
    , 704 (Ill. App. Ct. 2005); Nesby v. Country Mut.
    No. 11-3422                                                      29
    Ins. Co., 
    805 N.E.2d 241
    , 243 (Ill. App. Ct. 2004) (“Where there
    is a specific contract that governs the relationship of the parties,
    the doctrine of unjust enrichment has no application.”). There
    are two related reasons for this rule. First, “[t]he theory of
    unjust enrichment is an equitable remedy based upon a
    contract implied in law.” Nesby, 
    805 N.E.2d at 243
    . If an express
    contract exists to govern the parties’ conduct, then there is no
    room for an implied contract. Second, “[b]ecause it is an
    equitable remedy, unjust enrichment is only available when
    there is no adequate remedy at law.” 
    Id.
     The first reason may
    be regarded as a specific application of the second reason—no
    implied contract can exist where an express one governs
    because no equitable remedy can lie where a legal one is
    available.
    Of course, “a party may plead claims in the alternative, i.e.,
    she may plead a claim for breach of contract as well as unjust
    enrichment.” Guinn, 
    836 N.E.2d at 704
    . But the inconsistent-
    pleading option in this context is limited. A plaintiff may plead
    as follows: (1) there is an express contract, and the defendant
    is liable for breach of it; and (2) if there is not an express
    contract, then the defendant is liable for unjustly enriching
    himself at my expense. That’s not what Schilke is alleging here.
    She acknowledges throughout that there is an express contract.
    She claims that Wachovia is liable for breaching this express
    contract but that if it did not breach the contract, then it owes
    damages for unjust enriching itself. This manner of pleading
    unjust enrichment is impermissible: “ ‘[W]hile [a] plaintiff may
    plead breach of contract in one count and unjust enrichment
    and promissory estoppel in others, it may not include allega-
    tions of an express contract which governs the relationship of
    30                                                   No. 11-3422
    the parties, in the counts for unjust enrichment and promissory
    estoppel.’ ” 
    Id.
     (quoting The Sharrow Grp. v. Zausa Dev. Corp.,
    No. 04 C 6379, 
    2004 WL 2806193
    , at *3 (N.D. Ill. Dec. 6, 2004)).
    Because an unjust-enrichment claim against Wachovia is
    unavailable, the derivative claims against ASI for conspiracy,
    acting “in concert,” and aiding and abetting Wachovia’s unjust
    enrichment are also unavailable. To the extent that the com-
    plaint asserts a direct unjust-enrichment claim against ASI, it
    founders on Schilke’s faulty theory of deception, which is no
    stronger in this context than it is in any of her other claims for
    relief. If anything, the theory is doubly deficient as a claim
    against ASI because the insurer did not communicate with
    Schilke until after Wachovia purchased the insurance.
    AFFIRMED .