Larry Kells v. Sinclair Buick-GMC ( 2000 )


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  •                       United States Court of Appeals
    FOR THE EIGHTH CIRCUIT
    __________
    No. 99-2795
    ___________
    Larry Kells,                          *
    *
    *
    Appellant,                  *
    *
    vs.                                * Appeal from the United
    * States District Court
    Sinclair Buick - GMC Truck, Inc.,     * for the Eastern District
    * of Missouri.
    *
    Appellee.                   *
    *
    __________
    Submitted: March 13, 2000
    Filed: April 27, 2000
    __________
    Before McMILLIAN and HEANEY, Circuit Judges, and BOGUE,1 District Judge.
    _________
    BOGUE, District Judge.
    1
    The Hon. Andrew W. Bogue, Senior United States District Judge for the
    District of South Dakota, sitting by designation.
    This is an employment discrimination case. The Plaintiff, Larry Kells charged
    the Defendant with discrimination on account of age and disability. The district court2
    granted the Defendant’s motion for summary judgment on each count of the Plaintiff’s
    Complaint. For the reasons set forth below, we affirm in part and reverse in part.
    I. BACKGROUND
    In April 1993, Defendant Sinclair Buick-GMC Truck, Inc. (“Sinclair-Buick”)
    acquired Art Haack Buick, where Larry Kells worked as a used car salesman. Part
    owner Dave Sinclair Jr. became the dealership’s new manager, and in March 1994 he
    offered Kells the opportunity to work as a finance and insurance (“F&I”) manager.
    Kells accepted. He joined Greg Gorham, the other F&I manager.
    The F&I department was responsible for selling car buyers additional services
    such as financing, insurance, and extended warranties. Sometime in 1994, Dave
    Sinclair Jr. was contacted by General Motors Holding Division, the investment
    department at General Motors, which advised him that his F&I department was
    underperforming. General Motors Holding Division recommended that he engage an
    independent financing and consulting firm called Maximum Achievable Profits, Inc.
    (“MAP”) to review the department and train the Sinclair-Buick F&I employees.
    Sinclair Jr. hired MAP in December 1994.
    Two MAP consultants arrived, Vern Hutson and Leo Norath. They reviewed
    and trained Kells and his coworker, Gorham for an eight month period ending in
    August 1995. MAP noted problems with both Gorham’s and Kells’ performance, but
    believed that Kells exhibited a more serious attitude problem. On or about August 4,
    2
    Hon. Lawrence O. Davis, United States Magistrate Judge in the Eastern District
    of Missouri, to whom the case was referred for final disposition by consent of the
    parties. 28 U.S.C. § 636(c); Fed. R. Civ. P. 73.
    2
    Sinclair Jr. removed Kells from the F&I department and reinstated him in his former
    position as a used car salesperson.
    Subsequently, a September 8 MAP “letter of findings” from Leo Norath was
    issued. The letter criticized the accuracy of Kells’ and Gorham’s “daily logs” and
    made additional remarks concerning Kells’ performance. During a September 17
    meeting between Sinclair Jr. and MAP consultant Hutson, Sinclair Jr. expressed his
    concerns with regard to a possible lawsuit from Kells as well as community perceptions
    surrounding Kells’ transfer. A second MAP “letter of findings” was generated
    following this meeting which described how Kells would not use procedures properly
    with customers, did not take a great interest in improving, and had a negative attitude.
    This letter contained the first written MAP recommendation that Kells be removed from
    his F&I position.
    Kells’ new supervisor was Mike Ruhland, who was also critical of Kells’
    abilities. Ruhland told Kells that he was “useless,” “done with the business” and that
    he did not want Kells in the used car department because he could not wait on
    customers fast enough or keep up with the other Sinclair-Buick employees. Kells has
    muscular dystrophy and found some duties connected with his new position difficult.
    Ruhland denied repeated requests for a ramp into the used car building, the use of a
    cart, and authorization to use a canopy-covered parking space in order to accommodate
    Kells’ disability.
    Kells worked in the used car department for nearly five more months before
    submitting a letter of resignation in December. In the letter, Kells complained that
    despite his genuine dedication to Sinclair-Buick, he had been demoted “under dubious
    pretexes” [sic] so that his income would decline and he would be forced to resign.
    Following Kells’ resignation, Dave Sinclair Sr., Dave Sinclair Jr.’s father and a part
    owner of the dealership, called Kells at home. Sinclair Sr. asked Kells how old he was.
    3
    “Fifty,” Kells replied. “When you get that age, those things happen to you in our
    company,” Sinclair Sr. responded.
    In March of the following year, Kells filed a charge of discrimination with the
    Equal Employment Opportunity Commission (EEOC) and the Missouri Commission
    on Human Rights (MCHR). He filed a four count Amended Complaint with the
    District Court for the Eastern District of Missouri, alleging wrongful demotion,
    harassment, and constructive discharge in violation of the Americans with Disabilities
    Act (ADA), the Age Discrimination in Employment Act (ADEA), and comparable
    provisions of the Missouri Human Rights Act (MHRA). In three separate orders, the
    district court granted summary judgment on all counts of Kells’ Complaint.3 This
    appeal followed.
    II. DISCUSSION
    We review a district court’s grant of summary judgment de novo. Rothmeier v.
    Investment Advisers, Inc., 
    85 F.3d 1328
    , 1331 (8th Cir. 1996). Summary judgment may
    issue only when “there is no genuine issue as to any material fact and that the moving
    party is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56. “[S]ummary
    judgment should seldom be granted in the context of employment actions, as such
    actions are inherently fact based.” Hindman v. Transkirt Corp., 
    145 F.3d 986
    , 990 (8th
    Cir. 1998). When the evidence would support conflicting conclusions, summary
    judgment should be denied. See Johnson v. Minnesota Historical Soc’y, 
    931 F.2d 1239
    , 1244 (8th Cir. 1991) (“All the evidence must point one way and be susceptible
    3
    The district court ruled that Kells’ MHRA claims should be dismissed because
    they were untimely filed. See Mo. Rev. Stat. § 213.075.1 (complaints of discrimination
    must be filed with the MCHR within 180 days of the alleged act of discrimination).
    Kells has not appealed this determination. Thus, only his federal claims are before this
    Court.
    4
    of no reasonable inferences sustaining the position of the nonmoving party [before
    summary judgment is appropriate].”).
    A. ADA Claim
    The Defendant does not dispute that Kells is a qualified individual with a
    disability within the meaning of the ADA. See 42 U.S.C. § 12102(2)(A) (defining a
    disability as an impairment which substantially limits a major life activity). Kells has
    insulin-dependent diabetes and muscular dystrophy, both recognized ADA
    impairments. See Torcasio v. Murray, 
    57 F.3d 1340
    , 1354 (4th Cir. 1995), cert. denied,
    
    516 U.S. 1071
    , 
    116 S. Ct. 772
    , 
    113 L. Ed. 2d 724
    (1996), citing 28 C.F.R. § 35.104
    (muscular dystrophy); Burroughs v. City of Springfield, 
    163 F.3d 505
    , 507 (8th Cir.
    1998) (diabetes). As a result of his muscular dystrophy, Kells has diminished use of
    the muscles in the lower part of his body. He wears braces on both legs and walks
    using two canes. Despite these mitigating devices, the Defendant concedes, Kells’
    impairments substantially limit one or more of his major life activities, such as walking.
    As such, Kells has a disability.
    What the parties dispute is whether Kells was demoted and ultimately
    constructively discharged because of his disability. See 42 U.S.C. § 12112(a)
    (prohibiting discrimination because of disability in regard to “the hiring, advancement,
    or discharge of employees”). In support of his claim, Kells points to statements by
    Mike Ruhland, the used car department manager, that Kells was “useless,” “done with
    the business,” and could not wait on customers fast enough or keep up with other
    employees. In addition, Kells cites to instances in the record which suggest that
    Sinclair Buick failed to provide reasonable accommodations for his disability. Kells
    further attempts to create a genuine issue of material fact with regard to the timing of
    MAP’s recommendation that he be transferred out of the F&I department. Before
    reviewing the district court’s grant of summary judgment on Kells’ ADA claim, we first
    examine these factual issues.
    5
    1. Timing of MAP Recommendation
    The following facts are clearly undisputed. Kells was transferred back to the
    used car department on August 4, 1995. On September 8, MAP issued a letter of
    findings which contained criticisms of Kells, as well as criticisms of Greg Gorham. On
    September 17, Vernon Huston met with Dave Sinclair Jr. and discussed Sinclair Jr.’s
    concerns about a possible lawsuit from Kells. On September 27, MAP issued a second
    letter of findings recommending Kells’ transfer.
    What is not entirely clear is whether MAP consultants orally recommended that
    Kells be transferred before Sinclair Jr. carried out Kells’ transfer. Sinclair-Buick’s
    defense theory depends, in part, upon their reliance on MAP’s objective conclusions
    concerning Kells’ professional shortcomings. Sinclair-Buick argues that its reliance on
    MAP’s recommendation to transfer Kells out of the F&I department refutes Kells’
    claim that it was motivated by any sort of discriminatory animus. In support of this
    theory, Sinclair-Buick contends that the record plainly establishes that it received a
    verbal recommendation to transfer Kells prior to taking that action. The district court
    agreed, and found that this was the only reasonable reading of the record.
    Sinclair-Buick cites to affidavits by MAP consultants Leo Norath and Vernon
    Hutson which it originally attached to its reply brief to Plaintiff’s brief in opposition to
    Defendant’s motion for summary judgment. In the Norath affidavit, Norath swore that
    he verbally advised Sinclair Jr. to remove Kells from the F&I department in
    approximately April of 1995, some four months before Kells was finally transferred.
    In the Hutson affidavit, Hutson stated that he verbally advised Sinclair Jr. to transfer
    Kells as early as February 1995. Because Kells could offer no evidence to contradict
    these assertions, the district court concluded that there was no genuine issue as to when
    the MAP consultants recommended Kells’ transfer.
    6
    Part of the difficulty with the district court’s conclusion as to this aspect of the
    record lies in Norath’s and Hutson’s prior deposition testimony. Hutson was asked
    about his notes of the September 17 meeting:
    A. It was one of my follow-up visits and, again, it was things we
    discussed so I made notes.
    Q. It goes on to state that, the very third sentence from the bottom, “We
    then recommended dismissal. Dave’s thoughts on community standing
    and concern of some type of lawsuit would not permit dismissal until he
    had given ample warning and compile statistics to support his move and
    decision.” That’s something that, your testimony was, that you discussed
    in February of 1995. I’m wondering why you’re writing it down on
    September 17th of 1995.
    A. Because it was probably September then, I discussed it then. It was
    five years ago.
    Q. So this refreshes your recollection that it wasn’t in February, but it was
    September of 1995 that you made the recommendation?
    A. I wrote it on September of 1995. The actual conversation was
    probably then. Mr. Sinclair was very concerned about public opinion and
    that’s why I put it in my record.
    Norath was questioned about the September 27 letter which was issued following the
    meeting:
    Q. Okay. Do you know of any other writing other than this September
    27, 1995, letter that you recommend Mr. Kells be discharged from the
    F&I department?
    MR. GOFFSTEIN: Are you referring just to what Mr. Norath did?
    MR. LOWE: Yes.
    MR. GOFFSTEIN: Okay.
    A. Repeat that question please.
    Q. Yeah. Do you remember any other document where you recommend
    Mr. Kells be changed from the F&I department –
    A. No.
    7
    Q. – other than this – you’ve got to let me finish my – other than this
    September 27, 1995, letter?
    A. No.
    Q. And sitting here today you don’t have a recollection of making that
    recommendation to Mr. Sinclair other than in this September 27th, 1995,
    letter?
    A. That’s correct.
    The court reasoned that Defendant Sinclair-Buick had offered uncontradicted evidence
    that it had relied on MAP’s verbal recommendations in deciding to transfer Kells to the
    used car department. The court focused on other portions of the MAP consultants’
    deposition such as where Hutson testified that in roughly February 1995, he “probably”
    recommended Kells’ termination, and Hutson’s handwritten notes of the September
    1995 meeting where it was recited that dismissal was recommended as early as six
    weeks into the MAP program.
    We do not believe that the court’s conclusion can be reconciled with the
    applicable standard for reviewing facts on a motion for summary judgment. See
    Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 255, 
    106 S. Ct. 2505
    , 2513, 
    91 L. Ed. 2d 202
    (1986) (citation omitted) (cautioning that in the context of a motion for summary
    judgment, “[t]he evidence of the nonmovant is to believed, and all justifiable inferences
    are to be drawn in his favor.”). The district court’s factual conclusion might have been
    based on a logical, well-reasoned reading of the record, but it was not the only
    reasonable conclusion which could have been drawn.
    Hutson’s and Norath’s depositions did more than clarify their deposition
    testimony, they contradicted it. Indeed, Hutson’s affidavit characterizes his prior
    deposition testimony as “incorrect.”4 Granting, as we must, all reasonable inferences
    Hutson explained that during his deposition, he became confused when he was
    4
    shown his notes from the September 17 meeting with Sinclair Jr.
    8
    in Kells’ favor, we cannot say that the record establishes whether MAP consultants
    recommended Kells’ transfer before Sinclair-Buick acted. Instead, this is a question
    best left to a jury. For summary judgment purposes, the district court should have
    assumed that no MAP recommendation to transfer or remove Kells was articulated until
    after the fact.
    2. Reasonable Accommodation Evidence
    Kells also argues that an inference of unlawful discriminatory intent arises from
    the Defendant’s repeated denials of reasonable accommodations. When he presented
    this evidence in resistance to Defendant’s motion for summary judgment, the court
    disregarded the evidence as irrelevant. Kells urges us to reconsider this decision.
    In addition to prohibiting discrimination on account of disability, the ADA
    imposes an affirmative duty on employers to provide “reasonable accommodations to
    the known physical or mental limitations” of their employees. 42 U.S.C. §
    12112(b)(5)(A). An accommodation is simply some change or modification in the
    work environment which allows an individual with a disability to participate on an
    equal footing with non-disabled employees. 29 C.F.R. § 1630.2(o)(1)(iii). Reasonable
    accommodations might include special training, restructured work schedules, or
    modifications of workplace equipment and devices. 42 U.S.C. § 12111(9)(B); see,
    e.g., Valentine v. American Home Shield Corp., 
    939 F. Supp. 1376
    , 1399 (N.D. Iowa
    1996) (listing part-time employment as a potential reasonable accommodation).
    Proposed accommodations which would involve significant expense or difficulties upon
    the employer’s operation of its business constitute an “undue hardship” and need not
    be implemented. 42 U.S.C. §§ 12112(b)(5)(A), 12111(10).
    Kells cites to three instances where he was allegedly denied a reasonable
    accommodation by Sinclair-Buick. First, he claims, the Defendant refused to allow him
    to park his vehicle in a covered parking spot during bad weather. Because the parking
    lot was positioned on an incline, Kells’ disability made it difficult to maneuver when
    9
    the surface was wet or icy. Sales manager Mike Ruhland denied this request on ten or
    more separate occasions. Second, Kells requested that a ramp be built to assist him in
    climbing the stairs into the used car building following his transfer. Although Sinclair
    Buick apparently made preliminary efforts to construct a ramp, it did not do so until the
    time of Kells’ resignation in December 1995. Third, Kells repeatedly requested the use
    of an electric cart which was kept at the dealership in order to go from the used car
    building to the main building. Plaintiff needed to carry as many as ten or twelve files
    across the uneven asphalt on a daily basis. On at least one occasion, Kells fell while
    making this trip. Ruhland refused to permit Kells to use the cart because it reserved the
    cart’s use for customers, saying, “It’s not my concern. Just get [the files] down there.
    It’s your responsibility. Just take care of it.”
    Kells presents a rather novel theory. Rather than stating a claim directly for
    these purported denials of reasonable accommodations, he asked the district court to
    consider the denials as evidence supporting his claim that his demotion and termination
    were motivated by discriminatory animus. See Tart v. Behan Lumber Co., 
    31 F.3d 668
    , 673 (8th Cir. 1994) (noting that evidence of background incidents showing biased
    climate can be indicative of motive or attitude of discrimination). The Defendant
    characterizes Kells’ assertion as a red herring because all the events occurred after
    Kells’ demotion to used car salesman. Kells admitted that he made no requests for
    reasonable accommodations while in the F&I department because he did not need any
    accommodations in that position. Because the alleged denials of reasonable
    accommodations did not occur before or contemporaneously with his demotion, the
    Defendant claims, they shed no light on the reason for Kells’ demotion.
    We disagree. Kells claims that the demotion as well as the purported
    constructive termination were motivated by his disability. He has clearly presented
    prima facie evidence of the Defendant’s repeated denials of requests for reasonable
    accommodations. If it is accepted that the Defendant conducted itself with a disregard
    for its obligations to Kells under federal disability laws, this is relevant evidence of the
    10
    Defendant’s attitude towards Kells’ disability. Cf. 42 U.S.C. § 12112(b)(5)(B)
    (including within the definition of discrimination under the ADA, the denial of
    employment opportunities “if such denial is based on the need of [the] covered entity
    to make reasonable accommodation”). From the evidence presented, a reasonable jury
    could find that Sinclair-Buick viewed with derision Kells’ requests for reasonable
    accommodations and from that infer that Sinclair-Buick’s reasons for transferring and
    discharging Kells were also related to contempt towards his disability. Failing to
    provide an employee with reasonable accommodations can tend to prove that the
    employer also acted adversely against the employee because of the individual’s
    disability. We therefore reject the district court’s conclusion that such evidence is
    simply irrelevant. See F.R.E. 401 (defining “relevant evidence” as “evidence having
    any tendency to make the existence of any fact that is of consequence to the
    determination of the action more probable or less probable than it would be without the
    evidence.”).
    The district court also disregarded Plaintiff’s evidence of verbal harassment by
    Mike Ruhland, Plaintiff’s supervisor in the used car department. We likewise reject
    the court’s conclusion that this evidence has no bearing on Plaintiff’s claim. Criticisms
    of Kells’ slugishness in attending to customers could be read as directed towards the
    fact that Kells mobility is restricted due to his disability. The court erred in failing to
    consider this evidence in the context of Defendant’s motion.
    3. Summary Judgment
    Having reviewed the record, we have concluded that the district court erred in
    disregarding the evidence of reasonable accommodation denials and in holding that no
    genuine issue existed regarding the timing of the MAP recommendation to transfer
    Kells. It still remains for us to determine whether we should nonetheless affirm the
    district court’s grant of summary judgment on Kells’ ADA claim. Summary judgment
    is an appropriate remedy despite factual discrepancies unless genuine issues of material
    11
    fact remain. Fed. R. Civ. P. 56 (emphasis added). The evidence in support of Kells’
    claim that he was demoted and constructively discharged because of his disability,
    viewed in a light most favorable to him, can be summarized as follows: insensitive
    comments by supervisor Ruhland in connection with Kells’ physical limitations,
    repeated denials of reasonable accommodation requests, Kells being replaced by a non-
    disabled worker, and an inference that the MAP recommendation may have been
    manufactured post-hoc to support a non-discriminatory explanation for Kells’
    demotion. Granting Kells all reasonable inferences from these facts, we conclude that
    a genuine issue has been presented as to whether the Defendant’s actions were
    motivated by the existence of Kells’ disability. We will reverse the district court’s
    grant of summary judgment on this claim.
    B. ADEA Claim
    Kells was fifty years old during the time frame at issue. He asserted in count II
    of his Complaint that he was demoted because of his age. See 29 U.S.C. §§ 623(a)(1),
    631(a) (prohibiting employment discrimination against any individual over the age of
    forty “because of such individual’s age”). In support of this claim, Kells relies on the
    fact that after his demotion he was replaced by a 37-year-old individual, the subsequent
    criticisms by Mike Ruhland, and a comment by Dave Sinclair Sr. during a telephone
    conversation with Kells.
    After Kells resigned in December 1995, Dave Sinclair Sr. called Kells at his
    home. Sinclair Sr. was not directly involved with the dealership’s management,
    although his ownership interest is forty-nine percent. Kells complained to Sinclair Sr.
    that he felt he had been mistreated by Sinclair Jr. and Mike Ruhland. Sinclair Sr. asked
    12
    Kells how old he was. “Fifty,” Kells replied. “When you get that age, those things
    happen to you in our company,” Sinclair Sr. observed.5
    Kells argues at some length that Dave Sinclair Sr.’s telephonic comment presents
    direct evidence of age-related discriminatory animus. See Price Waterhouse v.
    Hopkins, 
    490 U.S. 228
    , 
    109 S. Ct. 1775
    , 
    104 L. Ed. 2d 268
    (1989). Direct evidence is
    that which demonstrates a specific link between the challenged employment action and
    the alleged animus. See, e.g., Beshears v. Asbill, 
    930 F.2d 1348
    , 1354 (8th Cir. 1991)
    (holding that a statement by a company president who actively participated in the
    personnel decision at issue that “older employees have problems adapting to changes
    and to new policies” constitutes direct evidence). The Sinclair comment is not direct
    evidence because it presents no such link. No evidence was presented that Sinclair Sr.
    “actively participated in the personnel decisions at issue.” 
    Id. Moreover, Kells
    presented no evidence that Sinclair Sr. was basing his comment on any direct
    observations of Sinclair-Buick’s practices, policies or attitudes concerning older
    employees. The court was correct in applying an indirect evidence framework to Kells’
    ADEA claim.
    McDonnell Douglas provides a framework for analyzing employment
    discrimination charges which rely on inferential proof. McDonnell Dougas Corp. v.
    Green, 
    411 U.S. 792
    , 
    93 S. Ct. 1817
    , 
    36 L. Ed. 2d 668
    (1973). Thus, utilizing this
    familiar and often useful three-part burden-shifting scheme, we are persuaded that Kells
    has presented a prima facie case of age discrimination. In response, Sinclair-Buick has
    articulated a non-discriminatory explanation for its actions; Kells’ mistakes, his bleak
    attitude and lackluster performance. Under the third prong of McDonnell Douglas, the
    5
    Kells’ deposition testimony was that Sinclair Sr. said, “You know, when you
    start getting in the age you’re in, those things happen.” Subsequently, in an affidavit,
    Kells modified this to include the phrase “those things happen in our company.” For
    purposes of reviewing the district court’s summary judgment ruling, we assume that
    Kells inadvertently misquoted Sinclair Sr. and corrected his error by affidavit.
    13
    burden of production then shifts back to Kells to show that his employer’s explanation
    is pretextual and that age was a determinative factor in Sinclair-Buick’s decision to
    demote him. 
    Id., 411 U.S.
    at 
    804-05, 93 S. Ct. at 1825-26
    ; 
    Rothmeier, supra
    , 85 F.3d
    at 1336-37.
    The Defendant argues that Kells’ claim is substantially weakened by the fact that
    he was already over the age of forty when Sinclair Jr. promoted him seventeen months
    earlier. Lowe v. J.B. Hunt Transp., Inc., 
    963 F.2d 173
    , 175 (8th Cir. 1992) (holding
    that age discrimination was not shown where the plaintiff was hired by the same person
    who shortly thereafter terminated him and where the plaintiff was in the protected age
    group at the time he was hired). The holding of Lowe is limited to cases where no
    evidence of overt discrimination has been presented. 
    Madel, 116 F.3d at 1253
    . Here,
    the Sinclair Sr. statement and other circumstances are inferential proof of overt
    discrimination, which, coupled with the suspicions timing of the MAP recommendation,
    raise an inference of illegal discrimination.
    We therefore hold that, viewing the record in its entirety, Kells has presented a
    triable issue of fact with regard to his ADEA claim. The Sinclair Sr. observation,
    coupled with Kells’ other evidence, is sufficient to present a jury with Kells’ claim of
    age discrimination. We will reverse the district court’s grant of summary judgment on
    Kells’ ADEA claim.
    C. Harassment
    Finally, Kells appeals the district court’s grant of summary judgment on Kells’
    claims of harassment. Kells’ Complaint alleges that the Defendant wilfully subjected
    him to harassment on account of disability and age. The court dismissed these aspects
    of the Plaintiff’s Complaint after concluding that Kells had failed to exhaust his
    administrative remedies. The court reasoned that because Kells had not specifically
    raised an allegation of harassment in his charge of discrimination filed with the EEOC-
    14
    MCHR, and because the allegations Kells did raise were not “like or reasonably related
    to” a harassment charge, that the Plaintiff was limited to claims of wrongful demotion
    and constructive termination. We review this ruling de novo. Nichols v. American
    Nat’l Ins. Co., 
    154 F.3d 875
    , 886 (8th Cir. 1998) (citation omitted).
    In the charge Kells submitted to the EEOC, he claimed that he had been removed
    from his F&I position because of his disability and that the Defendant’s “actions were
    taken in an effort to force me to resign.”6 Kells argues that his failure to specifically
    reference harassment “should not sound the death knell” for his allegations. Shannon
    v. Ford Motor Co., 
    72 F.3d 678
    , 685 (8th Cir. 1996). A harassment claim “reasonably
    can be expected to grow out of” an investigation into the substance of his assertion that
    the Defendant forced his resignation, Kells avers. EEOC v. Delight Wholesale Co.,
    
    973 F.2d 664
    , 668 (8th Cir. 1992).
    “In determining whether an alleged discriminatory act falls within the scope of
    a [discrimination] claim, the administrative complaint must be construed liberally ‘in
    6
    Kells’ charge read in full:
    I. On August 4, 1995, I was removed from my position as Finance
    Manager, and was given a “choice” of either resigning or accepting a
    straight commission position as a used car salesperson. I had been
    performing satisfactorily in the Finance Manager position but I was
    viewed as a liability because of my disability and my worsening physical
    condition.
    II. I was not given a valid reason for the removal and demotion.
    Management was aware of my disability and worsening physical
    condition which would make it almost impossible for me to support
    myself as a used car salesman. I believe their actions were taken in an
    effort to force me to resign.
    III. I believe I have been discriminated against because of my disability
    in violation of the Americans with Disabilities Act.
    IV. I was also replaced by a younger, non-disabled man.
    15
    order not to frustrate the remedial purposes of [the ADA and the ADEA]’ and the
    plaintiff may seek relief for any discrimination that grows out of or is like or reasonably
    related to the substance of the allegations in the administrative charge.” 
    Nichols, 154 F.3d at 886-87
    (citations and internal citation omitted). “Accordingly, the sweep of any
    subsequent judicial complaint may be as broad as the scope of the EEOC ‘investigation
    which could reasonably be expected to grow out of the charge of discrimination.’”
    Cobb v. Stringer, 
    850 F.2d 356
    , 359 (8th Cir. 1988) (citation omitted). Allegations
    outside the scope of the EEOC charge, however, circumscribe the EEOC’s
    investigatory and conciliatory role, and for that reason are not allowed. Williams v.
    Little Rock Mun. Water Works, 
    21 F.3d 218
    , 223 (8th Cir. 1994) (citation omitted).
    We agree with the district court that Kells’ claim that he was unlawfully subject
    to verbal harassment by Mike Ruhland is not reasonably related to his claims of
    discriminatory demotion and termination at the hands of Sinclair Jr. The EEOC charge
    failed to put the Defendant on notice that Kells was claiming he was subject to
    harassment. Even granting Kells’ pro se EEOC charge a liberal construction, we are
    prohibited from “inventing ex nihilo, a claim which simply was not made.” 
    Shannon, 72 F.3d at 685
    ; see also 
    Tart, 31 F.3d at 673
    (claim of racial harassment is not
    reasonably related to racially discriminatory discharge); 
    Williams, 21 F.3d at 223
    (claim of race discrimination separate and distinct from claim of retaliation three years
    later). We will therefore affirm the district court’s ruling that Kells failed to exhaust
    his administrative remedies with regard to his harassment claims.
    III. CONCLUSION
    For the foregoing reasons, we reverse the district court’s grant of summary
    judgment on Kells’ ADA and ADEA claims. We affirm with respect to the court’s
    dismissal of Kells’ harassment claims and remand for further proceedings consistent
    with this opinion.
    16
    A true copy.
    Attest:
    CLERK, U.S. COURT OF APPEALS, EIGHTH CIRCUIT.
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