Helen J.M. Bassett v. City of Minneapolis ( 2000 )


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  •                        United States Court of Appeals
    FOR THE EIGHTH CIRCUIT
    ___________
    No. 99-1147
    ___________
    Helen J.M. Bassett,                        *
    *
    Plaintiff-Appellant,          *
    *   Appeal from the United States
    v.                                   *   District Court for the
    *   District of Minnesota.
    City of Minneapolis,                       *
    *
    Defendant-Appellee.           *
    ___________
    Submitted: October 21, 1999
    Filed: April 12, 2000
    ___________
    Before BEAM, LAY, and JOHN R. GIBSON, Circuit Judges.
    ___________
    LAY, Circuit Judge.
    Helen J.M. Bassett (Bassett) brought this suit against her former employer, the
    City of Minneapolis (City), pursuant to Title VII of the Civil Rights Act of 1964 (Title
    VII), 42 U.S.C. § 2000e-2, et seq., and the Minnesota Human Rights Act (MHRA),
    Minn. Stat. ch. 363. Bassett alleges racial discrimination in her termination and
    retaliation for a series of complaints she filed against the City.1 The district court
    1
    Bassett stipulated to dismissal of that portion of her complaint alleging a hostile
    work environment as well as a cause of action under 
    42 U.S.C. § 1983
    . The district
    granted the City’s motion for summary judgment and Bassett now appeals. We
    reverse.
    We hold sufficient evidence of a genuine dispute of material fact exists as to
    whether the City’s articulated nondiscriminatory reason for termination was a pretext
    from which racial bias can clearly be inferred. This judgment follows from the well-
    recognized proposition that in summary judgment cases the nonmoving party is entitled
    to all favorable inferences that may be drawn from the record. Under the
    circumstances, we remand both the claim of retaliation and the claim of discrimination
    for a jury trial.
    In remanding for trial, we emphasize the oft repeated phrase that summary
    judgment should seldom be granted in discrimination cases. See Smith v. St. Louis
    Univ., 
    109 F.3d 1261
    , 1264 (8th Cir. 1997) (Arnold, R., C.J., Beam & Alsop, JJ.); see
    also Keathley v. Ameritech Corp., 
    187 F.3d 915
    , 919 (8th Cir. 1999) (Bowman,
    Heaney & Longstaff, JJ.); Lynn v. Deaconess Med. Ctr.-West Campus, 
    160 F.3d 484
    ,
    486 (8th Cir. 1998) (Arnold, R., Beam & Arnold, M., JJ.); Helfter v. United Parcel
    Serv., Inc., 
    115 F.3d 613
    , 615 (8th Cir. 1997) (Loken, Arnold, M. & Gunn, JJ.); Bialas
    v. Greyhound Lines, Inc., 
    59 F.3d 759
    , 762 (8th Cir. 1995) (Beam, Gibson, F. &
    Murphy, JJ.); Oldham v. West, 
    47 F.3d 985
    , 988 (8th Cir. 1995) (Hansen, Gibson, F.
    & Will, JJ.); Weissman v. Congregation Shaare Emeth, 
    38 F.3d 1038
    , 1045 (8th Cir.
    1994) (McMillian, Bright & Loken, JJ.); Crawford v. Runyon, 
    37 F.3d 1338
    , 1341 (8th
    court ruled on Bassett’s remaining claims of race discrimination and retaliation. On
    appeal, Bassett argues the district court failed to recognize that she also presented a
    gender discrimination claim. However, neither Bassett’s complaint nor subsequent
    documents submitted to the court plead gender discrimination. See, e.g., U.S. District
    Court Form JS 44 (Civil Cover Sheet) (stating cause of action as “[r]ace discrimination
    and reprisal in violation of Title VII . . . .”); Fed. R. Civ. P. 26(f) Report at 1-2 (Jul. 30,
    1997) (claiming City’s actions “constitute racial discrimination and retaliation in
    violation of Title VII . . . .”).
    -2-
    Cir. 1994) (Arnold, R., C.J., Wollman & Beam, JJ.); Johnson v. Minnesota Historical
    Soc’y, 
    931 F.2d 1239
    , 1244 (8th Cir. 1991) (McMillian, Fagg & Strom, JJ.);
    Hillebrand v. M-Tron Indus., Inc., 
    827 F.2d 363
    , 364 (8th Cir. 1987) (Lay, C.J.,
    Heaney & Larson, JJ.).
    I. BACKGROUND
    The facts of this case reveal a strained employment relationship between the
    appellant and her supervisor that began on appellant’s second day on the job and ended
    with her termination. The bulk of the evidence is testimony of two people – the
    appellant and the supervisor – along with internal investigations that were based in
    large part on the supervisor’s characterization of disputed events. Without attempting
    to detail every contested incident, we explore the record in terms of whether the
    appellant’s alleged insubordination is disputed and a jury could reasonably find the
    appellee’s reason for termination was pretext for racial discrimination. Because
    appellant’s retaliation and discrimination claim are factually intertwined, our discussion
    of the record for each claim will overlap.
    In 1992, Bassett, an African-American woman, and Mary Roland (Roland), a
    Caucasian woman, each sought the position of supervisor of the City’s newly created
    Juvenile Diversion Program (Program). The Program was to be staffed by a supervisor
    and four juvenile diversion specialists who would be located in various police precincts
    throughout the City to work with at-risk youth as an alternative to the court system.
    Bassett also applied for a specialist position. At the time, Bassett had been a City
    employee for over nine years, ranked second for the supervisor position, and was
    ranked “number one” for the specialist position. Roland was selected as Program
    Supervisor and, at some time prior to interviewing Bassett for the specialist position,
    was informed that Bassett had ranked second for Roland’s position.
    -3-
    Roland testified that while interviewing for the specialist position, she perceived
    Bassett as “aggressive” and claims she received negative comments on Bassett’s work
    performance in other City programs. Despite these facts, Roland selected Bassett – the
    only minority female applicant – concededly because she believed Bassett would file
    a charge of discrimination if she were not hired.
    Bassett began working in the Program on June 15, 1992. From the Program’s
    inception, there was tension between Roland and Bassett. Roland documented
    numerous instances of unpleasant and hostile interchanges at team meetings and kept
    extensive hand-written notes regarding Bassett.2 Roland admits her notes were not
    made contemporaneously and were transcribed from her personal time management
    calendar (which is now unavailable). Similar personal logs were not maintained on
    Bassett’s co-specialists until Roland’s supervisor, Captain Pufahl, and the Supervisor
    of the Personnel Section, Pam French, advised her to maintain notes on all the
    specialists. This occurred approximately six months after Roland began her notes on
    Bassett. Despite Roland’s copious notes describing Bassett’s negative effect on the
    2
    Roland’s notes begin with an entry on Bassett’s second day of work which
    reads: “Helen pointed out about 5 things today that I really needed to look into because
    they would really effect our program. Acts superior to the rest of us because she has
    been working for the city for 9 yrs.” The entry at the end of Bassett’s second week
    reads:
    Overall the week was stressful & tense. . . . [Bassett] acts as if she is the
    only one who know [sic] anything. She has little/no sense of humor, so
    she does not share in the laughing. She asks lots of questions about
    everything as she critiques everything usually from neg. stand that I
    haven’t thought of everything she knows. Her lengthy wordy discussions
    wear us out. It is hard to keep being polite or respectful to her. I want to
    remind her that she is not the supervisor.
    The majority of Roland’s notes on Bassett’s performance, demeanor, and behavior
    reflect a similar tone.
    -4-
    Program and her peers, Roland gave Bassett a favorable six-month performance
    evaluation on December 22, 1992.
    In early 1993, Bassett contacted the City’s Affirmative Action/Equal
    Employment Opportunity Officer, Larry Blackwell (Blackwell) following a
    disagreement with Roland about union employee seniority rights. Blackwell responded
    by letter addressed to Bassett, which was misrouted to, and wrongfully opened by,
    Roland on or about March 20, 1993. While the substance of the ensuing conversation
    is in dispute, Roland had what she described as a “[v]ery annoying conversation” with
    Bassett about Blackwell’s letter in which she disapproved of Bassett’s inquiry.3
    Approximately six weeks later, on May 11, 1993, Bassett received a written reprimand
    from Roland admonishing her for “misconduct,” “insubordination,” and “substandard
    performance” dating back to October 26, 1992 (thus pre-dating the December 22,
    1992, favorable evaluation).4 Bassett challenged the written reprimand as unfounded,
    excessively harsh, and inconsistent with the City’s policy of progressive discipline
    which provides for the administration of oral reprimands prior to written reprimands.
    3
    Roland’s notes on 3/22/93 have been edited to read: “On 3/20 I got a memo
    from [Bassett] that she forwarded to me from Larry Blackwell. It discusses her the
    issue of seniority. My mistake the memo was to [Bassett] from Larry Blackwell.
    Anyway I we called to & discussed it & she went on & on . . . .” (Roland’s strikeouts
    in original). Roland’s notes on 3/23/93 indicate Roland raised her voice with Bassett
    and that Bassett said Roland was “abusing” her and speaking to her in an “aggressive
    tone.” Bassett told Roland she planned to raise the matter with Roland’s superior.
    4
    The misconduct and insubordination portion of the reprimand cited Bassett’s
    dissemination to her peers of information regarding union seniority rights in violation
    of Roland’s direct order not to do so. The reprimand also cited six areas of
    substandard performance including: (1) accuracy of youth reports and contracts, and
    timeliness of entering contracts into a computer database; (2) failure to consult her
    supervisor prior to closing a case; (3) too few contacts with community service
    agencies; (4) untimely contact with youth; (5) disrespectful and condescending
    behavior in team meetings; and (6) inappropriate interactions with Roland.
    -5-
    After a series of negotiations between Roland and Bassett’s union representative, the
    written reprimand was revised on September 20, 1993, deleting all references to
    misconduct and insubordination and eliminating two of the six negative performance
    issues. One day later, Bassett filed charges of race and sex discrimination and
    retaliation with the Minnesota Department of Civil Rights (MDCR). Roland learned
    of Bassett’s charges on October 25, 1993. Two weeks later, Roland gave Bassett a
    negative performance evaluation.
    On August 1, 1993, Bassett submitted to Captain Pufahl a four-page complaint
    letter alleging Roland participated in or condoned unprofessional behavior by some
    specialists. Bassett asserted that the behavior was, at times, racial and sexual in nature.
    In one instance, Roland failed to address a statement by a specialist encouraging
    Roland to lift her skirt in order to increase youth contacts. Bassett also described a
    statement by Roland about “cleaning up” after a teen-night-out program, which Roland
    later recognized as sexist. In another incident, a white specialist, Sheila Isaacson
    (Isaacson), said she presumed Lorenzo Harris, a black specialist, would prefer
    “watermelon” candy; Bassett’s complaint to Roland about this incident went unheeded.
    Further, Bassett complained that Roland required her, as a measure of the discipline
    imposed in a previous reprimand, to use vacation time to attend a conference while
    Isaacson was not required to do so. In the letter, Bassett also complained about hair
    pulling, taunts, physical pushing and inappropriate gestures during team meetings, and
    voiced frustration over Roland’s unwillingness to discuss these matters with other
    specialists despite requests to do so. The behavior complained of in the letter was the
    basis for Bassett’s September 21, 1993, charge with MDCR.5
    5
    More specifically, Bassett’s September 21 charge alleged Roland discriminated
    against her in the following manner: (1) meting out unequal and excessive discipline
    for deficiencies similar to those of her peers; (2) scrutinizing her work performance; (3)
    holding her to different performance standards than peers; (4) denying her specialized
    training in the Program’s computer database, known as CAPRS, while permitting
    Isaacson, a specialist on probation, to attend, and thereafter disciplining Bassett for
    -6-
    The record reveals that Bassett’s complaints are not without support. Harris, the
    African-American male specialist in the Program, averred that Roland had a very erratic
    management style, lacked an understanding of City policy, and “simply made things up
    as she went along.” He also testified, by affidavit, that Roland went out of her way to
    provoke Bassett, consistently chose to “play hardball” with Bassett, and was
    disrespectful to Bassett or punished her for minor infractions. Harris, however, also
    acknowledged that Bassett could be very “intense” when discussing work issues, and
    could not refrain from reacting to Roland’s provocation.
    On January 11, 1994, Bassett filed another charge with MDCR alleging race and
    sex discrimination and retaliation.6 On that same date, Roland received notice of the
    discrimination charge and gave Bassett two oral reprimands, each later reduced to
    writing. One reprimand was based on Bassett’s tardiness to a team meeting and her
    refusal to sit in a chair Roland had “designated” for her; it also noted Bassett’s
    disruption of a previous meeting by asking co-workers for change to buy a soft drink.
    failure to promptly enter contracts into the database; (5) placing Isaacson in charge of
    the Program during Roland’s absence instead of the more senior Bassett; (6) requiring
    her to take vacation time to attend a conference while Isaacson was granted paid leave
    to attend; (7) failing to discipline fellow specialists for alleged racial and sexual
    statements; and (8) retaliating against her by reprimanding her participation in Internal
    Consultants, a City-sanctioned quality program.
    6
    In this charge, which was cross-filed with the Equal Employment Opportunity
    Commission (EEOC), Bassett alleged Roland discriminated against her by: (1)
    providing false information to worker’s compensation personnel resulting in a denial
    of benefits; (2) denying her two days off work for an out-of-town family emergency;
    (3) rendering a negative performance appraisal on 11/9/93 and not providing her the
    written document until 12/15/93; (4) increasing scrutiny of her work product; and (5)
    denying her request to work at home for two days following her daughter’s surgery,
    when a white male co-worker had been granted such a privilege. In a separate
    proceeding, Bassett challenged the denial of worker’s compensation benefits and
    prevailed.
    -7-
    The second reprimand cited Bassett’s late arrival to a meeting with Captain Pufahl and
    Roland, despite Bassett’s explanation that she had been on the phone with the mother
    of a youth on her caseload.
    On March 7, 1994, Roland gave Bassett an oral reprimand admonishing her for
    failing to record lunch breaks on her daily attendance logs as directed. That same date,
    Bassett wrote to the MDCR claiming harassment and disparate treatment by Roland
    alleging she was reprimanded for not taking a lunch break, parking in the wrong
    parking ramp, failing to place agreements in the CAPRS database, and being
    unorganized. A day later, Bassett wrote to the Minneapolis Labor Relations
    Department and asked for a cooling off period between Roland and herself during the
    pendency of her discrimination charges. On March 21, 1994, Bassett made a similar
    request to Captain Pufahl, asking him to temporarily buffer the reporting relationship
    between she and Roland. Captain Pufahl denied the request, and informed her that
    since the fall of 1993 either he or Personnel had actively advised Roland prior to her
    interactions with Bassett.
    On May 23, 1994, Captain Pufahl requested an IAD investigation of Bassett.7
    Pufahl’s complaint stated Bassett had disobeyed Roland’s direct order, violated City
    policy on voice mail procedures, harassed and threatened Roland, and had been
    discourteous to a co-worker.8 The charges were sustained, resulting in Bassett serving
    7
    The IAD is the investigative arm of the Minneapolis Police Department that
    conducts independent investigations of alleged violations of Police Department or
    Minneapolis Civil Service Commission rules.
    8
    Roland alleged that she had given Bassett a direct order not to change the voice
    mail access code on her telephone. A temporary employee, Tony Johnson (Johnson)
    handled Bassett’s youth caseload during Bassett’s seven-week medical absence. Upon
    Bassett’s return, Johnson remained on the City payroll to assist Bassett in case
    management. Roland placed a voice mail message on Bassett’s phone reflecting their
    joint duties, selected a voice mail access code for them to share, and instructed Johnson
    -8-
    a three-day suspension without pay. On June 15, 1994, Deputy Chief of Police Roger
    Willow informed Bassett that, beginning immediately, Captain Pufahl would attend any
    formal meeting between Roland and Bassett at which issues other than discipline would
    be discussed.
    During a phone conversation with Roland on July 6, 1994, Bassett discovered
    Roland was recording the call, and promptly hung up. She requested Captain Pufahl
    to intervene to prohibit future recording and characterized Roland’s behavior as
    harassing, retaliatory, and evidencing disparate treatment. In her deposition, Roland
    admitted to surreptitiously recording conversations with Bassett without her knowledge
    or permission for “several months, maybe a year” and recording over the tape if it did
    not reveal any difficulty between she and Bassett.9 Roland also admitted she did not
    record phone conversations with any of Bassett’s co-workers.
    On September 27, 1994, Bassett received a second negative performance
    appraisal and on that same date filed a charge with the Minnesota Department of
    Human Rights (MDHR) alleging race discrimination as well as reprisal. She reasserted
    that Roland had retaliated against her following her charge of discrimination with
    MDCR.
    On October 7, 1994, Bassett referred an IAD complaint against Roland and
    Isaacson for harassment, and on November 3, 1994, filed a charge of disability
    discrimination alleging she was denied payment for hours worked and unfairly
    to retain Bassett’s pager. Thereafter, Bassett changed the voice mail access code and,
    according to Roland’s statement to IAD, became physically obstructive and tried to
    take the pager from Johnson during a meeting.
    9
    The evidentiary value of Roland’s tapes is questionable. Indeed, Officer
    Mackrell of the City’s Internal Affairs Division (IAD) testified that he would not rely
    on a tape that had been partially erased when conducting an investigation.
    -9-
    suspended for three days without pay. Bassett’s IAD charges were deemed unfounded.
    In November and December 1994, the City researched the possibility of offering
    Bassett a voluntary transfer to another department. In light of the potential transfer,
    two actions were taken: (1) Deputy Chief Jones, Captain Pufahl’s supervisor,
    suspended investigation on a complaint against Bassett previously referred to IAD,10
    and (2) Captain Pufahl recommended that no disciplinary action be taken against
    Bassett for misuse of her cellular phone. Bassett, however, refused to sign transfer
    papers on December 9, 1994, and on December 12, 1994, Deputy Chief Jones
    instructed IAD to resume its investigation. Also on December 12, Roland initiated an
    IAD investigation for Bassett’s misuse of cellular phone privileges and failure to obey
    an order. Less than two weeks later, on December 20, 1994, Roland administered a
    written reprimand for Bassett’s violation of the cellular phone policy, specifically for
    exceeding the monthly limit of 30 minutes or 30 calls by as much as 270 minutes and
    for making 30 calls in one two-day period.11 The record reveals that other specialists
    who had exceeded their monthly limit of calls went unreprimanded.
    On January 4, 1995, MDCR recommended a finding of probable cause on
    Bassett’s allegations of race and sex discrimination and reprisal.12 The next day,
    10
    On November 1, 1994, Roland referred a complaint to IAD charging Bassett
    with insubordination and harassment dating back to July 6, 1994. The investigative
    officer was advised by Deputy Chief Jones not to proceed with the investigation due
    to a possible transfer of Bassett to another City department.
    11
    The union challenged this reprimand.
    12
    The MDCR investigated Bassett’s claims of race and gender discrimination and
    retaliation by examining over 1,000 pages of documents and reviewing numerous taped
    conversations and interviews with Roland, Bassett, and Bassett’s co-workers. In an
    eighteen page, singled spaced summary of investigation, MDCR found “probable
    -10-
    Roland referred a fourth complaint against Bassett to IAD for investigation. This final
    IAD complaint cited Bassett for allegedly claiming that she had been diagnosed by the
    City doctor for work-related depression when no such diagnosis had been made.
    Bassett filed additional charges of discrimination and retaliation with MDHR on
    January 13, 1995,13 and a similar charge was filed with MDCR on February 24, 1995.14
    On May 15, 1995, Deputy Chief Jones sustained all but one of the charges in the
    IAD complaints against Bassett. A disciplinary hearing was held on May 22, 1995, at
    which Bassett was represented by counsel and accompanied by a union representative.
    Following the hearing, Deputy Chief Jones recommended to the Minneapolis Civil
    Service Commission (Commission) that Bassett be terminated for a pattern of
    insubordination. Bassett challenged the decision in a three-day contested case hearing
    before an administrative law judge (ALJ). On April 1, 1996, the ALJ concluded the
    cause” that Bassett was (1) subjected to disparate scrutiny based on her race, and (2)
    retaliated against because she had attempted to pursue “legitimate channels” to stop the
    alleged discriminatory behavior in her employment. While not determinative on the
    question of discrimination, the finding of probable cause demonstrates that upon
    distillation of all the evidence presented, reasonable minds could disagree over the
    material fact of retaliation and intentional discrimination. See Chandler v. Roudebush,
    
    425 U.S. 840
    , 863 n. 39 (1976) (prior administrative findings made in employment
    discrimination claim admissible at trial under Fed. R. Evid. 803(8)(c)), cf. Johnson v.
    Yellow Freight Sys., Inc., 
    734 F.2d 1304
    , 1309 (8th Cir. 1984) (recognizing
    admissibility of EEOC reasonable cause determination, but declining to adopt per se
    rule of admissibility).
    13
    Bassett’s charge, cross-filed with the EEOC, alleged she was unfairly
    disciplined for misuse of a cellular telephone, and harassed by Roland and Captain
    Pufahl by being (1) subjected to an IAD investigation, and (2) referred for a fitness for
    duty evaluation following her statement that she was under work-related stress.
    14
    Within ten days of probable cause findings on her discrimination claims,
    Bassett alleged that she was again subjected to an IAD investigation for alleged rule
    infractions that were routinely addressed through supervisory conferences.
    -11-
    City failed to establish “just cause” to support Bassett’s termination and recommended
    her reinstatement.15 The Commission rejected the ALJ’s recommendation on July 1,
    1996, and affirmed Bassett’s termination. Thereafter, Bassett filed another charge of
    race discrimination and reprisal with the MDCR which was cross-filed with the EEOC.
    The EEOC issued a Notice of Right to Sue and Bassett timely filed this action.
    II. DISCUSSION
    A. Retaliation
    Title VII makes it unlawful for an employer to discriminate against an employee
    “because he has opposed any practice made an unlawful employment practice by this
    subchapter, or because he has made a charge, testified, assisted, or participated in any
    manner in an investigation, proceeding, or hearing under this subchapter.” 42 U.S.C.
    § 2000e-3(a). Bassett claims the City retaliated against her for asserting her rights
    under Title VII and the MHRA. In our judgment, the facts we have set forth are
    sufficient to overcome a motion for summary judgment on the claim of retaliation.
    To establish a prima facie case of retaliatory discrimination under Title VII and
    the MHRA, Bassett must show: (1) she engaged in statutorily protected activity, (2)
    an adverse employment action was taken against her, and (3) a causal connection
    15
    The ALJ’s report is a ten page, single spaced document. Many of his findings
    embellish the details of the episodes of the Roland-Bassett altercations. Although we
    give no credence to this report or to the Commission’s disagreement with it, we note
    the ALJ’s conclusion that the City did not have “just cause” to terminate Bassett and
    that it was “reasonable to conclude that a personal dislike for Ms. Bassett . . . led Ms.
    Roland and others to take a position of waiting for Bassett to stumble further in some
    other fashion so that they could better justify her removal . . . .” ALJ Findings of Fact,
    Conclusions and Recommendation at 8. The ALJ’s findings, following a three-day
    hearing, are germane to our determination that a disputed fact exists as to the City’s
    reason for termination, namely deficient performance. See Oldham v. West, 
    47 F.3d 985
    , 989 (8th Cir. 1995) (viewing ALJ’s conclusions in favor of plaintiff as evidence
    that plaintiff established genuine issues of material fact to survive summary judgment).
    -12-
    between the two events. See Kiel v. Select Artificials, Inc., 
    169 F.3d 1131
    , 1136 (8th
    Cir. 1999) (en banc) (citing Montandon v. Farmland Indus., Inc., 
    116 F.3d 355
    , 359
    (8th Cir. 1997)). The district court found Bassett proved the first and second elements
    of a prima facie case but failed to show a causal connection between the protected
    activity and adverse employment action. The district court determined her claim of
    causal connection relied solely on the temporal proximity between her formal
    complaints and the City’s adverse actions, and observed that the sequence of events
    supported a conclusion that Bassett filed her complaints in response to the City’s
    disciplinary actions, not vice versa. The court held that temporal proximity, without
    more, was insufficient to establish causality.
    Contrary to the district court’s observation, this court has found a temporal link
    between an EEOC charge and a negative evaluation sufficient to create an inference of
    retaliation. See Mathews v. Trilogy Communications, Inc., 
    143 F.3d 1160
    , 1166 (8th
    Cir.1998) (time lapse of two months between protected activity and discharge may
    create inference of retaliatory motive); Keys v. Lutheran Family and Children’s Servs.
    of Mo., 
    668 F.2d 356
    , 358 (8th Cir. 1981) (less than two months between protected
    activity and adverse employment action). Such an inference is justified in this case.
    The City concedes the first and second elements of Bassett’s prima facie case.16
    It argues, however, that she failed to present evidence of a causal connection between
    16
    Because the City conceded in its brief that Bassett satisfied the first and second
    elements, we do not determine here whether each complaint by Bassett constitutes
    “protected activity” or whether the corresponding negative acts by the City constitute
    “adverse action” as those terms are defined in Title VII retaliation cases. There is no
    question, however, that termination is an adverse employment action and that a series
    of retaliatory conduct falling short of discharge or termination can, as a matter of law,
    constitute an adverse action. See Kim v. Nash Finch Co., 
    123 F.3d 1046
    , 1060 (8th
    Cir. 1997) (reduction of duties, disciplinary action, negative personnel reports,
    “papering” a file, and employer-required remedial training that adversely affect or
    undermine employee’s position constitute adverse employment action).
    -13-
    the events. Viewing the evidence in the light most favorable to Bassett and resolving
    all conflicts in the evidence in her favor, as we must, the record shows the following
    chronology of alleged protected activity and alleged retaliatory conduct:
    1.    Bassett filed a charge of discrimination on September 21, 1993. On October 25,
    1993, Roland was notified of Bassett’s charge and two weeks later gave her a
    negative performance evaluation.
    2.    Bassett filed a charge of discrimination on January 11, 1994. That same date,
    Roland knew of Bassett’s charge and gave her two oral reprimands.
    Approximately six weeks later Roland issued her another oral reprimand.
    3.    On May 19, 1994, Bassett alleged four additional incidents of retaliation. Four
    days later, Captain Pufahl referred a complaint against Bassett to IAD resulting
    in a three-day suspension without pay for Bassett.
    4.    On September 27, 1994, Bassett filed a charge of race discrimination and
    reprisal, and on October 7, 1994, Roland referred another complaint to IAD.
    5.    On November 3, 1994, Bassett filed a charge of disability discrimination. On
    December 9, 1994, Bassett refused to voluntarily transfer out of the Program.
    Four days later, on December 12, 1994, Roland initiated an IAD complaint.
    Deputy Chief Jones reinitiated a pending IAD investigation.
    6.    Bassett filed charges of discrimination on January 13, 1995, and February 24,
    1995. On May 15, 1995, Deputy Chief Jones sustained all but one of the
    charges in the four IAD complaints against Bassett and thereafter recommended
    termination.
    -14-
    Bassett’s retaliation claims turn on whether she presented sufficient evidence of
    the causal connection between her protected activity and the City’s adverse actions.
    After a careful review of the record, and providing Bassett the benefit of all reasonable
    inferences, we find Bassett presented sufficient evidence of such a connection to
    survive summary judgment. Although the district court correctly found that, on
    occasion, Bassett’s charges of discrimination followed rather than preceded adverse
    employment action, giving her the benefit of all reasonable inferences, as is appropriate
    on summary judgment, the record provides sufficient evidence that the City engaged
    in retaliatory conduct following Bassett’s protected activity.
    In each of the above-stated instances, Roland or the City undertook acts against
    Bassett that arguably could be characterized as retaliatory. For example, Roland gave
    Bassett a favorable performance evaluation in December 1992, despite the fact that for
    six months Roland had meticulously documented Bassett’s alleged aggressive behavior
    and negative effect on her peers and the Program. Less than two months after Roland
    discovered Bassett made an inquiry to the City’s EEO Officer regarding seniority
    rights, Roland gave Bassett a written reprimand admonishing Bassett for her EEO
    inquiry and identifying performance deficiencies pre-dating her favorable performance
    evaluation. The reprimand also cites Bassett for a five-month backlog of contracts,
    despite the fact that (1) no established time standard for database entry existed until
    January 1994; (2) Roland denied Bassett’s request for specialized database training in
    April 1993; and (3) a CAPRS computer was not readily available to Bassett until June
    1993 – a month after the reprimand.
    Unlike the employee in Kneibert v. Thomson Newspapers, Michigan Inc., 
    129 F.3d 444
     (8th Cir. 1997), who had received negative performance evaluations prior to
    his discrimination charge, Bassett received a favorable evaluation prior to contacting
    the City’s EEO Officer. Only thereafter did Roland give Bassett a negative
    performance evaluation.
    -15-
    Giving Bassett the benefit of all favorable inferences, we believe a jury could
    find that the City imposed an increasing level of discipline for infractions similar to
    those of Bassett’s peers who were not similarly disciplined, administered negative
    performance evaluations, denied her training opportunities and privileges afforded to
    her peers, and “papered” a file to support its ultimate recommendation of termination.
    On this basis, we reverse and remand the grant of summary judgment for the City
    on Bassett’s retaliation claim. Obviously, our decision is not a judgment on the merits.
    We merely find a genuine dispute of material fact; Bassett must still carry her burden
    of persuasion to a jury that the City retaliated against her for engaging in protected
    activity.
    B. Racial Discrimination
    The district court found that Bassett made a prima facie case of racial
    discrimination.17 The court found, however, that the City stated a nondiscriminatory
    reason for her termination, namely that she presented a disruptive presence in her job
    and that her job performance had been unsatisfactory. Once such a reason is
    articulated, under the Supreme Court’s analysis in McDonnell Douglas Corp. v. Green,
    
    411 U.S. 792
     (1973), Texas Department of Community Affairs v. Burdine, 
    450 U.S. 248
     (1981), and St. Mary’s Honor Center v. Hicks, 
    509 U.S. 502
     (1993), the burden
    of production was placed on Bassett to show that the reasons given by the City were
    pretext for racial discrimination. This court has addressed such analysis in Ryther v.
    KARE 11, 
    108 F.3d 832
     (8th Cir. 1997) (en banc). In that case, the court simply
    adopted the rationale set forth by the Supreme Court in Hicks and its predecessor
    cases.
    17
    As the district court acknowledged, the City conceded that Bassett (1) was a
    member of the protected class, and (2) was qualified for her position and that despite
    her qualifications, adverse action was taken against her.
    -16-
    In passing on a motion for summary judgment, it is not the court’s role to decide
    the merits. See Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 249 (1986) (on motion
    of summary judgment, district court should not weigh evidence or attempt to determine
    truth of matter). The court must, as has often been stated, simply determine whether
    there exists a genuine dispute of material fact. In an employment discrimination case,
    if evidence of the employer’s proffered reason for its action is undisputed, the movant
    is entitled to a grant of summary judgment. See Adickes v. S. H. Kress & Co., 
    398 U.S. 144
    , 157 (1970) (moving party has burden to show the absence of a genuine issue
    as to any material fact and “the material it lodged must be viewed in the light most
    favorable to the opposing party.”). On the other hand, if the proffered reason is shown
    by conflicting evidence to be untrue, then the nonmoving party is entitled to all
    favorable inferences that the false reason given masks the real reason of intentional
    discrimination. See Furnco Constr. Corp. v. Waters, 
    438 U.S. 567
    , 577 (1978).
    Although the City provided a nondiscriminatory reason for Bassett’s discharge,
    the question before us is whether the plaintiff has come forward with evidence of
    pretext showing that the reason articulated by the City is not the real reason for her
    discharge.18 If Bassett’s evidence is taken as true, a jury could well find that she was
    targeted for a discharge from the beginning. Under the existing record, we deem
    Bassett’s claim demonstrates evidence of pretext for racial discrimination and raises
    a question as to whether her discharge was based upon racial discrimination.
    The district court’s opinion best sums up the theory of discrimination alleged by
    Bassett:
    18
    See St. Mary’s Honor Ctr. v. Hicks, 
    509 U.S. 502
    , 511 n.4 (1993) (“Even
    though (as we say here) rejection of the defendant’s proffered reasons is enough at law
    to sustain a finding of discrimination, there must be a finding of discrimination.”).
    -17-
    Bassett’s basic contention is that she was specifically targeted for
    discipline by Roland and other city superiors, and that this targeting was
    motivated by her race. Bassett relies on evidence showing that she was
    sharply reprimanded for minor workplace rule infractions, denied personal
    requests granted to other specialists, and secretly taped by Roland when
    she talked with Roland on the phone. Bassett also contends that Roland
    “built a file” against her in order to justify any adverse employment
    decisions made by Roland and the city.
    Dist. Ct. Op. at 7. There is sufficient case law to support Bassett’s theory. See Kim
    v. Nash Finch Co., 
    123 F.3d 1046
    , 1066 (8th Cir. 1997) (considering evidence that
    employer attempted to discredit employee by “papering” his personnel file); Mays v.
    Williamson & Sons Janitorial Servs., Inc., 
    591 F. Supp. 1518
    , 1522 (E.D. Ark. 1984)
    (supervisor placing allegations of misconduct in employee’s personnel file without
    notice to employee is “highly suspect practice”), aff’d, 
    775 F.2d 258
     (8th Cir. 1985).
    In considering Bassett’s claim, the district court discounted the fact that a file
    was built on Bassett and not on others. The court then concluded that Bassett was a
    problematic employee and a disruptive force in the office environment. As our overall
    analysis has detailed, however, there is conflicting evidence as to whether Bassett was
    an unsatisfactory employee or whether Roland targeted her from the beginning of her
    employment. From nearly the first day of Bassett’s employment, Roland built a
    personal file on Bassett – but did not initially maintain a similar file on the other three
    specialists until told to do so by City supervisors. The City’s evidence of alleged
    misconduct relies heavily on Roland’s personal notes which were written as much as
    six months after-the-fact and transcribed from an original calendar planner that Roland
    was unable to produce during discovery. These facts could weigh heavily in Bassett’s
    favor as evidence of pretext for racial discrimination.
    Additional evidence of pretext includes the allegation that Bassett was
    terminated because she had been disruptive at team meetings. A co-worker’s affidavit,
    however, points out that because the specialists each worked in a separate precinct, the
    -18-
    team was not together very much. Indeed, team meetings had been discontinued in
    1992 (with the exception of a few such meetings in 1993), nearly two years before
    Bassett’s termination on June 5, 1995. Notwithstanding the allegation of disruptiveness
    at these team meetings in 1992 and early 1993, the MDCR notes that Roland wrote a
    review of Bassett on December 22, 1992, that stated Bassett “performs tasks of
    Juv[enile] Diversion Spec[ialist] well: assessing youth & parents, connecting them to
    needed services and doing follow-up paper work. Works hard at developing &
    maintaining positive team interactions.” (emphasis added).
    The district court credited the City’s assertion that Bassett’s work performance
    was deficient. Yet, a fair reading of the record shows that many of the deficiencies
    Roland pointed out were not accurate reflections of the situation. The grounds set forth
    in one reprimand included: (1) inaccurate information in Bassett’s reports; (2) a five-
    month backlog on entering contracts into the CAPRS system; (3) closing a case without
    first discussing it with Roland, then not rewriting it as assigned; (4) insufficient contacts
    with Program youth; and (5) disrespectful behavior to co-workers and Roland. On each
    of these points, as noted earlier, there is evidence suggesting Roland unfairly
    scrutinized Bassett’s work and singled her out for discipline when her co-specialists
    were guilty of the same alleged deficiencies but were not reprimanded.
    There were many other incidents which cast doubt on Roland’s treatment of
    Bassett. Bassett filed a worker’s compensation claim following an automobile accident
    on August 20, 1993. The claim was denied on October 15, 1993, based on information
    provided by Roland to the City’s Workers’ Compensation Claim Coordinator
    suggesting that Bassett’s injuries arose while Bassett was out-of-town on vacation.
    While Roland denied she initiated the contact with the workers’ compensation office,
    the record reveals that the claim was denied, in part, because Bassett “personally
    informed her supervisor that the [vacation] car ride had affected her physical
    capabilities.” Bassett denied that she ever made such a statement to Roland. Later,
    Bassett appealed the determination and was awarded benefits.
    -19-
    In another incident in December 1993, Bassett requested permission to work at
    home to care for her daughter following surgery. Roland denied Bassett’s request,
    citing the City policy that employees are not normally allowed to work at home.
    Roland had, however, granted permission to a white male co-worker to work at home
    following his hospitalization.
    Roland also required Bassett to expend vacation time to attend a work-related
    conference while allowing Isaacson, a white specialist, to attend on City time.19 Roland
    further restricted Bassett from participating in a City-sanctioned quality initiative,
    Internal Consultants, after concluding that Bassett’s request for parking reimbursement
    indicated that Bassett was spending too much time working with the initiative. Roland
    reached this conclusion despite undisputable evidence that Bassett had taken a leave
    of absence from working on the initiative prior to starting work for Roland in 1992.
    Additionally, Roland informed Captain Jones that Bassett refused to engage in
    mediation. This too, however, misconstrues the record. Evidence suggests that
    meetings identified by Roland for the Program specialists were “team building”
    sessions involving all Program staff and even non-Program City employees. Contrary
    to Roland’s suggestion that Bassett refused to mediate, the record reveals that Bassett
    repeatedly requested Roland provide her directives, standards, and work goals and
    19
    There exists other evidence where Roland favored Isaacson over Bassett,
    notwithstanding Bassett’s position as the most senior specialist. The City admits that
    during a time when Roland was absent, Isaacson was placed in “charge” of the
    Program, reviewing and assigning incoming cases. Roland defends this action by
    stating that she selected Isaacson because Isaacson had a smaller caseload than her co-
    workers. Bassett, however, contends this is further evidence of Roland’s
    discriminatory animus because it is inconsistent with Roland’s earlier assertion that
    Bassett carried the smallest caseload, and was the least productive specialist.
    Following this incident, Roland rotated the responsibility of acting in her absence
    between all specialists.
    -20-
    initiated several requests for a “buffer” between she and Roland–requests that went
    unanswered by City supervisors.
    Space does not permit us to detail the record further. We merely highlight that
    evidence which casts doubt on the veracity of the alleged nondiscriminatory reason
    proffered by the City.
    The question is whether Bassett’s theory is substantiated by the record such that
    a jury can find, based upon the proof of the elements of the prima facie case and
    evidence of pretext as to the City’s claim of poor job performance, that intentional
    discrimination is proven. That question remains and must be determined by a finder
    of fact making important credibility determinations. We do not decide that question
    now. At this early stage of summary judgment we are only concerned with whether
    there is evidence in the record that the City’s proffered reasons for its actions may be
    pretext for racial discrimination. We find from a thorough reading of the record that
    Bassett has demonstrated a genuine dispute of material fact that only a jury should
    decide. We, therefore, reverse the grant of summary judgment for the City and remand
    the case for a plenary trial to the district court.
    A true copy.
    Attest:
    CLERK, U.S. COURT OF APPEALS, EIGHTH CIRCUIT.
    -21-