Victor Angeles Zamorano v. Merrick Garland ( 2021 )


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  •                      FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    VICTOR LUIS ANGELES ZAMORANO,                     No. 19-72893
    Petitioner,
    Agency No.
    v.                           A207-281-621
    MERRICK B. GARLAND, Attorney
    General,                                             OPINION
    Respondent.
    On Petition for Review of an Order of the
    Board of Immigration Appeals
    Argued and Submitted April 13, 2021
    Pasadena, California
    Filed June 25, 2021
    Before: Milan D. Smith, Jr. and Sandra S. Ikuta, Circuit
    Judges, and Kathryn H. Vratil,* District Judge.
    Opinion by Judge Ikuta
    *
    The Honorable Kathryn H. Vratil, United States District Judge for
    the District of Kansas, sitting by designation.
    2                    ZAMORANO V. GARLAND
    SUMMARY**
    Immigration
    Granting in part, denying in part, and dismissing in part
    Victor Luis Angeles Zamorano’s petition for review of a
    decision of the Board of Immigration Appeals dismissing his
    appeal of an immigration judge’s denial of voluntary
    departure, and remanding, the panel held that the IJ erred by
    failing to evaluate the factors weighing in favor of granting
    Zamorano voluntary departure.
    As an initial matter, the panel noted that although it
    lacked jurisdiction to reweigh the agency’s exercise of
    discretion in denying voluntary departure, it did have
    jurisdiction to review constitutional claims or questions of
    law in the denial of such relief, including whether the Board
    and IJ failed to consider the appropriate factors or relied on
    improper evidence. The panel concluded that there was no
    indication that the IJ implicitly considered any favorable
    factors in making its discretionary voluntary departure
    determination. The panel therefore remanded for further
    proceedings.
    The panel rejected Zamorano’s argument that the IJ
    violated 
    8 C.F.R. § 1240.11
     by failing to advise him that he
    could apply for asylum and withholding of removal, by
    failing to inform him of his apparent eligibility to apply for
    other immigration benefits, including U nonimmigrant status,
    and by failing to develop the record as to these claims. The
    **
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    ZAMORANO V. GARLAND                          3
    panel explained that the duty to advise an alien of apparent
    eligibility to apply for benefits under Title 8, Chapter V of the
    Code of Federal Regulations, is triggered whenever the facts
    before the IJ raise a “reasonable possibility that the petitioner
    may be eligible” for such relief, and that the failure to advise
    can be excused when the petitioner’s eligibility for relief is
    not “plausible.”
    The panel concluded that the IJ’s duty to advise
    Zamorano about his apparent eligibility for asylum and
    related relief was not triggered, where Zamorano stated that
    his only fear related to starting a new life in a new country.
    The panel also held that the IJ did not violate his duty under
    § 1240.11(a)(2) by failing to advise Zamorano of his apparent
    eligibility for adjustment of status through U nonimmigrant
    status, because § 1240.11(a)(2) applies only to benefits under
    Chapter V, and U nonimmigrant status is governed by
    Chapter I.
    Because Zamorano failed to exhaust his claim regarding
    the IJ’s duty to advise him of his apparent eligibility for
    Deferred Action for Childhood Arrivals (DACA) relief, and
    the claim involved a procedural challenge, rather than a
    constitutional challenge, the panel concluded that it lacked
    jurisdiction to consider it. The panel rejected Zamorano’s
    argument that exhaustion should be excused by analogy to
    this court’s exception to the exhaustion requirement for
    collateral challenges to underlying removal orders in the
    context of 
    8 U.S.C. § 1326
    . As an initial matter, the panel
    observed that the Supreme Court’s decision in United States
    v. Palomar-Santiago, 
    141 S. Ct. 1615
     (2021), cast doubt on
    the continued vitality of the exhaustion excusal rule under
    § 1326(d). The panel wrote that it need not resolve the effect
    of Palomar-Santiago in the § 1326(d) context, because the
    4                 ZAMORANO V. GARLAND
    judge-made exception to §1326(d)(1) does not apply to the
    jurisdictional exhaustion requirement governing final orders
    of removal under 
    8 U.S.C. § 1252
    (d)(1).
    Turning to Zamorano’s statutory and constitutional
    claims, the panel held that the IJ did not violate his duty to
    sufficiently explore for all facts relevant to asylum,
    withholding of removal, and U nonimmigrant status, and to
    inform Zamorano of what evidence he needed to establish
    these claims. The panel explained that the IJ asked pertinent
    questions directed to determining whether Zamorano was
    eligible for asylum and withholding of removal, but once
    Zamorano testified that the only reason he feared returning to
    Mexico was that he didn’t “know how to start a life in a new
    country,” there was nothing left for the IJ to do, because
    Zamorano’s own testimony established there was no plausible
    basis for relief.
    Likewise, the panel explained that Zamorano did not
    indicate he was seeking possible U nonimmigrant status and
    nothing in the proceedings would have prompted the IJ to
    develop more facts on this issue. Moreover, the panel noted
    that any error in failing to ask additional probing questions
    concerning potential U nonimmigrant status was harmless,
    because neither the Board nor IJs have authority over U visa
    petitions, and no action of the IJ prevented Zamorano from
    petitioning for such status before United States Citizenship
    and Immigration Services, with whom sole authority rests.
    The panel held that Zamorano failed to establish prejudice
    from the Board’s failure to address his argument on appeal
    that he was a victim of domestic violence or was eligible for
    U nonimmigrant relief through his mother, because he never
    hinted to the IJ that he was also a victim of domestic violence
    ZAMORANO V. GARLAND                       5
    or was seeking U nonimmigrant status. The panel further
    noted that the Board may properly refuse to address
    arguments raised for the first time on appeal.
    COUNSEL
    Joseph V. Bui (argued) and Robert A. Olson, Greines Martin
    Stein & Richland LLP, Los Angeles, California, for
    Petitioner.
    Andrew Oliveria (argued), Trial Attorney; Justin Markel,
    Senior Litigation Counsel; Office of Immigration Litigation,
    Civil Division, United States Department of Justice,
    Washington, D.C.; for Respondent.
    OPINION
    IKUTA, Circuit Judge:
    Victor Luis Angeles Zamorano, a native and citizen of
    Mexico, seeks review of a decision by the Board of
    Immigration Appeals (BIA) dismissing his appeal from a
    decision of the immigration judge (IJ) that denied his
    application for voluntary departure. Because the IJ failed to
    evaluate the factors weighing in favor of granting Zamorano
    voluntary departure, we grant the petition and remand to the
    BIA. We otherwise reject Zamorano’s arguments that the
    agency erred in failing to develop other bases for relief.
    6                 ZAMORANO V. GARLAND
    I
    A
    In May 2019, Zamorano was served with a notice to
    appear (NTA), which charged him as removable based on his
    presence in the United States without admission or parole.
    At the initial removal proceeding, the IJ explained to
    Zamorano that “the purpose of these proceedings is to
    determine whether you should be removed from or allowed
    to remain in the United States.” The IJ informed Zamorano
    that he had the right to be represented by an attorney of his
    choice, at no expense to the government, and indicated that
    Zamorano had been provided an appeal rights form and a
    legal aid list of local individuals and organizations. The IJ
    further explained that “[i]f you do not find an attorney or
    choose not to have an attorney, then you’re required to
    represent yourself, plead to the allegations and charges
    against you, as well as prepare any potential applications for
    relief.” Finally, the IJ informed Zamorano that if he did not
    have an attorney at the next hearing, he should come to the
    hearing prepared to represent himself.
    At his third hearing, after Zamorano did not obtain an
    attorney despite two continuances, Zamorano stated that he
    was ready to proceed and to represent himself. The IJ then
    advised Zamorano of his rights in addition to his right to have
    an attorney. The IJ explained that he had “the right to present
    documents or testimony to support your case”; “the right to
    object to Government evidence and to question witnesses
    they present”; and “the right to appeal any decision” that the
    IJ made in his case to the BIA “within 30 days of that
    decision.” Zamorano stated that he understood those rights.
    ZAMORANO V. GARLAND                               7
    The IJ proceeded through the allegations in the NTA.
    Zamorano admitted that he was not a citizen or national of the
    United States, was a native and citizen of Mexico, and
    entered the United States illegally “at an unknown place on
    an unknown date.” Zamorano also acknowledged that he
    could be removed based on these allegations.
    The IJ then turned to a series of questions regarding
    potential bases for relief. The IJ asked when Zamorano first
    entered the United States. Zamorano responded that he
    entered around the year 2000 as a third grader. The IJ then
    asked whether Zamorano had ever left the United States, and
    Zamorano explained that he had not.
    The IJ then turned to questions regarding whether
    Zamorano had relatives in the United States who might assist
    him in obtaining relief such as cancellation of removal or
    adjustment of status. He asked whether Zamorano was
    married, whether Zamorano had children, and whether
    Zamorano had parents or grandparents in the United States
    with lawful status. Zamorano responded that he was not
    married and that he had no children.1 He also responded that
    neither his parents nor his grandparents had lawful status, but
    he noted that his mother was “processing her residency” in
    the United States. The IJ inquired how Zamorano’s mother
    was pursuing residency, and Zamorano responded that she
    had “a case of domestic violence.” The IJ followed up, “So
    1
    Later in the hearing, Zamorano mentioned a fiancee who has “not,
    you know, had a decision on her behalf,” but mused that, “[i]f we could
    somehow arrange a marriage, but, you know, that’s, that’s all on her, so
    I’m not willing to submit you know, an application yet.”
    8                 ZAMORANO V. GARLAND
    she’s seeking a U-visa?”2 Zamorano said, “Yeah.” The IJ
    then asked whether anyone had filed a petition for Zamorano
    “seeking [his] adjustment to a lawful permanent resident.”
    Zamorano said no.
    The IJ then turned to the topic of Mexico, Zamorano’s
    designated country of removal. This exchange followed:
    IJ:            Do you have any fear of
    returning to Mexico?
    Zamorano:      I don’t know anybody in
    Mexico, my family’s all
    here.
    IJ:            Okay. I understand that
    may be the situation, but
    my question is a little
    different than that.
    Zamorano:      Yeah
    IJ:            My question was, do you
    have any fear of returning
    to Mexico?
    Zamorano:      I fear that I don’t know how
    to start a life in a new
    country, pretty much.
    IJ:            Okay
    Zamorano:      That’s what I fear.
    2
    The “U-visa” refers to U nonimmigrant status under 
    8 U.S.C. § 1101
    (a)(15)(U)(i). See also 
    8 C.F.R. § 214.14
    .
    ZAMORANO V. GARLAND                       9
    IJ:           Any other reason that you
    fear returning to Mexico?
    Zamorano:     Not that I know of.
    After this exchange, the IJ stated: “Well, sir, there does
    not appear to be any qualifying relatives for cancellation of
    removal and no[] petitions for any adjustment, and the single
    reason you give of not knowing how to start a new life in
    Mexico is not a valid reason for asylum or related relief.”
    The IJ explained that “at this stage I don’t see any forms of
    relief available to you, except maybe voluntary departure.”
    Turning to the possibility of voluntary departure, the IJ
    asked the government whether Zamorano had “any criminal
    history relevant to voluntary departure.” According to the
    government, Zamorano had been convicted for driving under
    the influence in 2014 and 2016. For the 2016 conviction,
    Zamorano was driving under the influence of alcohol, without
    a driver’s license and while talking on the phone. Zamorano
    had also been arrested in 2018 and 2019 for disorderly
    conduct issues related to alcohol use, and was convicted for
    one of these disorderly conduct offenses.
    Zamorano acknowledged the two DUIs but argued that
    there were mitigating circumstances. In 2014, he was driving
    to his girlfriend’s house and lost control of the car due to a
    mechanical failure. He suffered a skull fracture from the
    resulting accident. He claimed that he completed the required
    programs and classes for a person convicted of a DUI. As to
    the DUI in 2016, Zamorano stated he was on the phone with
    his girlfriend when he lost control of the car. Zamorano
    disputed the report of a witness who said that Zamorano
    attempted to hit someone with his car. Zamorano likewise
    10                  ZAMORANO V. GARLAND
    explained that, although he was arrested for battery on a
    police officer who attempted to pull Zamorano from the car,
    Zamorano only accidentally hit the police officer. Finally,
    Zamorano claimed that his later disorderly conduct offense
    occurred only because police stopped him when he was
    walking home in his neighborhood.
    The IJ concluded that given the persistent criminal issues,
    he would not grant voluntary departure as a matter of
    discretion. The IJ informed Zamorano that Zamorano could
    either appeal the IJ’s decision or waive his right to appeal.
    Zamorano stated his intent to appeal.
    The IJ then issued an oral decision. He first stated that
    Zamorano’s “only fear of returning to Mexico was that he
    may not know how to start a new life there” and that “this
    was not a validly lawful reason to seek asylum or relief under
    the Convention Against Torture.” Therefore, Zamorano’s
    “only request for any form[] of relief is in the form of pre-
    conclusion voluntary departure.”3
    Zamorano’s “criminal background, the repetitive nature
    of the DUI offenses, which both result[ed] in property
    damage, as well as the seriousness of those offenses and the
    continued issues [Zamorano] apparently has with alcohol”
    made the court “concerned” as to whether Zamorano was
    “deserving of any voluntary departure.” For those reasons,
    the IJ stated that he would “deny pre-conclusion voluntary
    departure as a matter of discretion.” The IJ ordered
    Zamorano removed to Mexico.
    3
    “Pre-conclusion voluntary departure” refers to a grant of voluntary
    departure before the completion of removal proceedings. See 
    8 C.F.R. § 1240.26
    (b)(1).
    ZAMORANO V. GARLAND                           11
    B
    Zamorano filed a pro se appeal with the BIA. Zamorano
    primarily argued that the IJ abused his discretion in denying
    voluntary departure based on Zamorano’s problems with
    alcohol. According to Zamorano, the IJ failed to take into
    account that Zamorano does not have an alcohol problem,
    that he had completed required programs and classes to
    address his alcohol use, and that there were mitigating
    circumstances for his crimes of conviction. Moreover,
    Zamorano argued that the IJ failed to consider that he is a
    person of good character and that he could have adduced
    evidence showing he had made contributions to his family
    and community.
    Zamorano next raised a long list of other claimed bases
    for relief. First, he claimed that he was a victim of domestic
    violence and that, because his mother was getting permanent
    residency, Zamorano was also eligible for a U-Visa.
    Zamorano argued that the IJ erred because the IJ “never
    interrogated [Zamorano] to see if he qualified for a U-Visa
    and thus violated [Zamorano’s] due process.”
    Zamorano next claimed that he was planning to marry his
    fiancee and obtain adjustment of status through her. He
    argued that the IJ violated his due process rights by failing to
    present him with an application that a U.S. citizen could use
    to petition to bring a fiancee into the United States for
    marriage. He also stated that he was eligible for suspension
    of deportation under 8 U.S.C. § 1254a(a)(1),4 cancellation of
    4
    The government may designate a foreign country for temporary
    protective status (TPS) when the country has conditions such as armed
    12                   ZAMORANO V. GARLAND
    removal, and adjustment of status. Finally, Zamorano
    claimed he was eligible for asylum, withholding of removal,
    and relief under the Convention Against Torture (CAT)
    because he belongs to a group that is “targeted, extorted and
    killed by gangs and cartels that work with authorities that the
    Government is unwilling or unable to stop.” Zamorano
    identified this group as people who have lived in the United
    States for most of their lives but are deported to Mexico
    without family ties in Mexico. He claimed that the IJ erred
    in not presenting him with the opportunity to apply for these
    various forms of relief.
    The BIA dismissed Zamorano’s appeal. The BIA
    affirmed the IJ’s denial of voluntary departure. It stated that,
    contrary to Zamorano’s arguments, “his application was not
    denied for his inability to demonstrate good moral character.”
    The BIA rejected Zamorano’s argument that the IJ erred in
    denying cancellation of removal, because “a cancellation
    application was not before the Immigration Judge.” The BIA
    also concluded that Zamorano was not eligible for suspension
    of deportation.
    The BIA then addressed Zamorano’s argument that he
    was “denied due process because he was not provided the
    opportunity to apply for” asylum, withholding of removal, or
    CAT relief. According to the BIA, “[t]he record reflects that
    when the Immigration Judge questioned him regarding his
    fear of returning to Mexico, he did not express a fear of
    persecution or harm upon return.” Rather, the BIA explained,
    “Zamorano stated that he feared he did not ‘know how to start
    a new life in a new country, pretty much.’” And “[w]hen the
    conflict or an environmental disaster, which makes it unsafe for national
    to return. See 8 U.S.C. § 1254a. Mexico is not designated for TPS.
    ZAMORANO V. GARLAND                      13
    Immigration Judge asked if there were any other reasons to
    fear return to Mexico, [Zamorano] answered ‘[N]ot that I
    know of.’” Based on Zamorano’s answers to the IJ’s
    inquiries as to Zamorano’s fear of returning to Mexico, the
    BIA determined that the IJ “reasonably did not inquire
    further” about Zamorano’s fear and that, “[w]ithout an
    expressed fear of persecution if returned to Mexico, the
    Immigration Judge was not required to advise the respondent
    of the right to apply for asylum or withholding of removal, or
    make the appropriate application available.”
    Zamorano now petitions for review of the BIA decision
    and the IJ decision.
    II
    We begin with Zamorano’s claim on appeal that he was
    wrongly denied voluntary departure because the IJ abused his
    discretion in failing to consider Zamorano’s positive factors,
    including his good character.
    Although we lack jurisdiction to reweigh the agency’s
    exercise of discretion in denying voluntary departure, see
    
    8 U.S.C. § 1252
    (a)(2)(B)(i), we do have jurisdiction to review
    “constitutional claims or questions of law in challenges to
    denials of voluntary departure under § 1229c,” Corro-
    Barragan v. Holder, 
    718 F.3d 1174
    , 1177 (9th Cir. 2013); see
    also Rojas v. Holder, 
    704 F.3d 792
    , 794 (9th Cir. 2012)
    (same). “Therefore, we have jurisdiction to review whether
    the BIA and IJ failed to consider the appropriate factors or
    relied on improper evidence.” Anaya-Ortiz v. Holder,
    
    594 F.3d 673
    , 676 (9th Cir. 2010) (citation omitted).
    14                ZAMORANO V. GARLAND
    In exercising discretion to grant or deny requests for
    voluntary departure, IJs must “weigh favorable and
    unfavorable factors by evaluating all of them, assigning
    weight or importance to each one separately and then to all of
    them cumulatively.” Campos-Granillo v. INS, 
    12 F.3d 849
    ,
    852 (9th Cir. 1993) (cleaned up); see also Rojas, 704 F.3d
    at 794. Favorable factors include “family ties within the
    United States; residence of long duration in this country,
    particularly if residence began at a young age” as well as
    “proof of rehabilitation if a criminal record exists; and other
    evidence attesting to good character.” Campos-Granillo,
    12 F.3d at 852 n.8. Where there is “no indication” in the IJ’s
    decision that the IJ “considered any of those [favorable]
    factors when deciding the voluntary departure issue,” we
    generally vacate and remand to the BIA. See id. at 853; see
    also In re Aguilar-Mendez, 
    28 I. & N. Dec. 262
    , 266–67 (BIA
    2021) (citing Campos-Granillo, 12 F.3d at 852–53); In re
    Arguelles-Campos, 
    22 I. & N. Dec. 811
    , 817 (BIA 1999)
    (citing Campos-Granillo, 12 F.3d at 852).
    In denying voluntary departure in this case, the IJ
    considered Zamorano’s “criminal background, the repetitive
    nature of the DUI offenses, which both result[ed] in property
    damage, as well as the seriousness of those offenses and the
    continued issues [Zamorano] apparently has with alcohol.”
    But the IJ did not consider any positive factors weighing in
    support of voluntary departure, such as Zamorano’s arrival in
    the United States at a young age and his long-term residency
    without departure, even though the IJ mentioned these factors
    elsewhere in its opinion. Nor did the IJ mention Zamorano’s
    claims regarding mitigating circumstances with respect to his
    criminal convictions.
    ZAMORANO V. GARLAND                               15
    We acknowledge that the IJ need not “follow a particular
    formula or incant ‘magic words’” in exercising its discretion
    to grant voluntary departure, and “a reviewing court must
    ‘uphold’ even ‘a decision of less than ideal clarity if the
    agency’s path may reasonably be discerned.’” Garland v.
    Dai, 
    141 S. Ct. 1669
    , 1679 (2021) (quoting Bowman Transp.,
    Inc. v. Arkansas-Best Freight Sys., Inc., 
    419 U.S. 281
    , 286
    (1974)). But here there was no indication that the IJ
    implicitly considered any favorable factors in making its
    voluntary departure determination. See 
    id.
     Because there
    generally must be some indication that the IJ evaluated the
    favorable factors when considering whether to grant or deny
    voluntary departure, we grant Zamorano’s petition for review
    and remand for further proceedings. See Campos-Granillo,
    12 F.3d at 852–53.
    III
    Next, Zamorano claims that the IJ made procedural errors
    during the immigration proceedings. Zamorano argues that
    the IJ violated immigration regulations by failing to advise
    Zamorano that he could apply for asylum and withholding of
    removal, see 
    8 C.F.R. § 1240.11
    (c)(1), and by failing to
    inform him of his apparent eligibility to apply for other
    immigration benefits, including U nonimmigrant status, see
    
    id.
     § 1240.11(a)(2).5 He also argues that the IJ failed to
    discharge his duty to develop the record as to these claims.
    5
    Zamorano argues that the IJ made these same procedural errors with
    respect to voluntary departure and Deferred Action for Childhood Arrivals
    (DACA). We need not address these arguments because we agree that the
    IJ erred in failing to evaluate Zamorano’s positive factors when
    considering the availability of voluntary departure, see supra Part II, and
    as discussed below, we lack jurisdiction over the arguments regarding his
    eligibility for DACA, see infra Part III.A.3.
    16                ZAMORANO V. GARLAND
    See 8 U.S.C. § 1229a(b)(1); see also Jacinto v. INS, 
    208 F.3d 725
    , 733–34 (9th Cir. 2000). Finally, Zamorano claims that
    these procedural errors violated his constitutional due process
    rights.
    A
    We begin with Zamorano’s claim that the IJ failed to
    discharge his duties under 
    8 C.F.R. § 1240.11
    . Under this
    regulation, if an alien “expresses fear of persecution or harm
    upon return to any of the countries to which the alien might
    be removed” and “the alien has not previously filed an
    application for asylum or withholding of removal that has
    been referred to the immigration judge by an asylum officer
    in accordance with” a specified regulation, then the IJ must
    (i) “[a]dvise the alien that he or she may apply for asylum in
    the United States or withholding of removal,” (ii) “[m]ake
    available the appropriate application forms,” and
    (iii) “[a]dvise the alien of the privilege” of representation by
    counsel at no expense to the government and of the
    consequences for “knowingly filing a frivolous application
    for asylum.” 
    8 C.F.R. § 1240.11
    (c)(1)(i)–(iii). Further, an IJ
    “shall inform the alien of his or her apparent eligibility to
    apply for any of the benefits enumerated in this chapter
    [Title 8, Chapter V of the Code of Federal Regulations] and
    shall afford the alien an opportunity to make application
    during the hearing.” 
    Id.
     § 1240.11(a)(2).
    In reviewing claims that an IJ failed to discharge the duty
    to inform the alien of apparent eligibility for relief, we focus
    on two issues. See C.J.L.G. v. Barr, 
    923 F.3d 622
    , 627 (9th
    Cir. 2019) (en banc). First, the duty to advise an alien of
    “apparent eligibility to apply for any of the benefits
    enumerated in” Chapter V under § 1240.11(a)(2) is “triggered
    ZAMORANO V. GARLAND                        17
    whenever the facts before the IJ raise a ‘reasonable possibility
    that the petitioner may be eligible’” for such relief. Id.
    at 626–27 (quoting Moran-Enriquez v. INS, 
    884 F.2d 420
    ,
    423 (9th Cir. 1989)). Although “the regulations do not
    require a reviewing court to conclude that an alien would
    certainly qualify for relief,” id. at 628 (cleaned up), the IJ’s
    advice may not be required if “a petitioner would be eligible
    for relief only after a change in the law or a change in his
    personal circumstances,” id. at 628 n.5, such as when an alien
    “‘needed not only time but also to either marry his U.S.-
    citizen girlfriend or to have his parents successfully petition
    for citizenship,’” id. (quoting United States v. Moriel-Luna,
    
    585 F.3d 1191
    , 1198 n.2 (9th Cir. 2009)).
    Second, a “failure to advise” about “apparent eligibility
    to apply for any of the benefits enumerated,” in Chapter V, id.
    at 626, can be excused “when the petitioner’s eligibility for
    relief is not ‘plausible,’” id. at 627 (quoting United States v.
    Rojas-Pedroza, 
    716 F.3d 1253
    , 1265–67 (9th Cir. 2013)).
    Said otherwise, if a petitioner does not have a plausible basis
    for a Chapter V benefit, the alien was not prejudiced by the
    failure to advise. See id.; see also Rojas-Pedroza, 716 F.3d
    at 1263.
    1
    We first consider whether the IJ erred in failing to advise
    Zamorano of the right to apply for asylum and withholding of
    removal or erred in failing to inform Zamorano of apparent
    eligibility to apply for such relief. To be eligible for asylum,
    the alien must have suffered persecution or have “a
    well-founded fear of persecution on account of race, religion,
    nationality, membership in a particular social group, or
    political opinion.” 
    8 U.S.C. § 1101
    (a)(42); see also 
    id.
    18                ZAMORANO V. GARLAND
    § 1158(b)(1)(A); Duran-Rodriguez v. Barr, 
    918 F.3d 1025
    ,
    1028 (9th Cir. 2019). For withholding of removal, the alien
    must show that his “life or freedom would be threatened
    because of the alien’s race, religion, nationality, membership
    in a particular social group, or political opinion.” 
    8 U.S.C. § 1231
    (b)(3)(A); 
    8 C.F.R. § 1208.16
    (b).
    Zamorano’s statement to the IJ, “I fear I don’t know how
    to start a new life in a new country,” does not amount to an
    expression of “fear of persecution or harm” under
    § 1240.11(c) that would have required the IJ to advise
    Zamorano of the ability to apply for asylum or withholding of
    removal and make such an application available. See Li v.
    Ashcroft, 
    356 F.3d 1153
    , 1158 (9th Cir. 2004) (en banc)
    (defining persecution). Given that the fear of starting a new
    life in a new country was his only stated fear, Zamorano did
    not raise a “reasonable possibility” that he may be eligible for
    asylum or withholding of removal that would trigger the IJ’s
    duty to inform Zamorano of his “apparent eligibility” to apply
    for such forms of relief under § 1240.11(a)(2). See C.J.L.G.,
    923 F.3d at 627.
    2
    Zamorano next claims that the IJ erred under 
    8 C.F.R. § 1240.11
    (a)(2) by failing to advise him of his apparent
    eligibility for adjustment of status through U nonimmigrant
    status. U nonimmigrant status may be directly available for
    certain victims of qualifying criminal activity who assist law
    enforcement investigations, see 
    8 U.S.C. § 1101
    (a)(15)(U)(i)(I)–(III); see also 
    8 C.F.R. § 214.14
    (b),
    and available derivatively for certain qualifying family
    members of the victim, including the victim’s child (defined
    as an unmarried person under age 21). See 8 U.S.C.
    ZAMORANO V. GARLAND                             19
    § 1101(a)(15)(U)(ii)(II); 
    8 C.F.R. § 214.14
    (a)(10); see also
    
    8 U.S.C. § 1101
    (b)(1).
    The IJ did not err under § 1240.11(a)(2), because that
    regulation imposes a duty to inform aliens of their “apparent
    eligibility” only as to benefits enumerated in Chapter V. See
    
    8 C.F.R. § 1240.11
    (a)(2); C.J.L.G., 923 F.3d at 627
    (describing the status at issue there as “[o]ne of the benefits
    listed ‘in this chapter’”). U nonimmigrant status is not
    enumerated in Chapter V, which governs the Department of
    Justice and Executive Office for Immigration Review.
    Rather, it is covered by Title 8, Chapter I of the Code of
    Federal Regulations, which governs the Department of
    Homeland Security. Within Chapter I, 
    8 C.F.R. § 214.14
    describes U nonimmigrant status eligibility and application
    procedures for petitioning United States Citizenship and
    Immigration Services (USCIS), and 
    8 C.F.R. § 245.24
    provides the eligibility requirements for U nonimmigrants to
    adjust to lawful permanent resident status and provides the
    procedures to apply for adjustment of status.6 There is no
    provision in Chapter V parallel to § 214.14 or § 245.24 from
    Chapter I. Therefore, because U nonimmigrant status is not
    a Chapter V benefit, the IJ’s failure to address the
    U nonimmigrant form of relief did not violate
    § 1240.11(a)(2).
    3
    Finally, Zamorano argues that the IJ erred under
    § 1240.11(a)(2) by failing to advise Zamorano of his apparent
    6
    Zamorano recognizes that the “this chapter” language in 
    8 C.F.R. § 1240.11
    (a)(2) “arguably means” that the section “does not apply to U-
    visas.”
    20                ZAMORANO V. GARLAND
    eligibility for DACA. Zamorano did not raise this claim in
    his brief before the BIA. Because such a claim raises “mere
    procedural error,” Barron v. Ashcroft, 
    358 F.3d 674
    , 678 (9th
    Cir. 2004), and not a constitutional challenge beyond the
    competence of the BIA to decide, the claim is unexhausted
    and we lack jurisdiction to consider it, see 
    id. at 677
    ; 
    8 U.S.C. § 1252
    (d)(1).
    Zamorano nevertheless contends that he is excused from
    exhausting his claims before the BIA under our reasoning in
    cases construing 
    8 U.S.C. § 1326
    (d), which governs collateral
    challenges to removal orders in illegal reentry cases. The
    argument goes as follows. Aliens who reenter the United
    States after removal are liable for criminal penalties under
    
    8 U.S.C. § 1326
    . In a criminal proceeding under § 1326,
    aliens may challenge the validity of the underlying removal
    order only if they meet certain requirements, including that
    “the alien exhausted any administrative remedies that may
    have been available to seek relief against the order.” 
    8 U.S.C. § 1326
    (d)(1). In this context, we have held that the
    exhaustion requirement is excused if the IJ in the underlying
    removal proceeding “failed to inform the defendant of his or
    her apparent eligibility for relief as required by 
    8 C.F.R. § 1240.11
    (a)(2).” Rojas-Pedroza, 716 F.3d at 1262 (internal
    quotation marks omitted). We excuse exhaustion in this
    context because “we deem the alien’s waiver of the right to
    an administrative appeal to have been insufficiently
    ‘considered and intelligent.’” Id. (quoting United States v.
    Vidal-Mendoza, 
    705 F.3d 1012
    , 1015 (9th Cir. 2013)).
    Zamorano argues that we should similarly excuse his failure
    to exhaust his DACA claim in his appeal to the BIA because
    of the IJ’s failure to inform Zamorano of his apparent
    eligibility for DACA, just as we excuse the failure to exhaust
    administrative remedies in the § 1326(d) context.
    ZAMORANO V. GARLAND                            21
    This argument fails. As an initial matter, the Supreme
    Court has instructed us that “a court may not excuse a failure
    to exhaust” when, as in § 1326(d), Congress “uses
    ‘mandatory language’ in an administrative exhaustion
    provision.” United States v. Palomar-Santiago, 
    141 S. Ct. 1615
    , 1621 (2021) (quoting Ross v. Blake, 
    578 U.S. 632
    , 639
    (2016)), and this holding casts doubt on the continued vitality
    of our exhaustion excusal rule under § 1326(d). But we need
    not resolve the effect of Palomar-Santiago in the § 1326(d)
    context, because, in any event, our judge-made exception to
    § 1326(d)(1) does not apply to the jurisdictional exhaustion
    requirement of § 1252(d)(1).7 Federal courts “must
    ‘scrupulously confine their own jurisdiction to the precise
    limits which a federal statute has defined.’” Magana v.
    Commonwealth of N. Mariana Islands, 
    107 F.3d 1436
    , 1443
    (9th Cir. 1997) (alteration adopted) (quoting Healy v. Ratta,
    
    292 U.S. 263
    , 270 (1934)). Looking to those precise statutory
    limits here, “[t]he plain language of § 1252(d)(1) . . .
    specifically mandates that the exhaustion of administrative
    remedies is a prerequisite to our jurisdiction.” Barron,
    
    358 F.3d at 677
    . A judge-made rule designed to give a
    criminal defendant more leeway to bring a collateral
    challenge to a removal order cannot overrule Congress’s
    limits on our subject-matter jurisdiction. Therefore, we hold
    that the exhaustion exception under § 1326(d) does not apply
    to § 1252(d)(1).
    7
    
    8 U.S.C. § 1252
    (d)(1) provides, “A court may review a final order
    of removal only if— (1) the alien has exhausted all administrative
    remedies available to the alien as of right . . . .”
    22                ZAMORANO V. GARLAND
    B
    We now turn to Zamorano’s statutory and constitutional
    claims. By statute, an IJ shall, among other things,
    “administer oaths, receive evidence, and interrogate, examine,
    and cross-examine the alien and any witnesses.” 8 U.S.C.
    § 1229a(b)(1). We have concluded that this statutory
    language implicitly encompasses two additional procedural
    protections. See Agyeman v. INS, 
    296 F.3d 871
    , 876–86 (9th
    Cir. 2002); Jacinto, 
    208 F.3d at
    727–28.
    First, the IJ has an obligation to explain to an alien what
    he must prove to establish the basis for the relief he seeks.
    Agyeman, 
    296 F.3d at 883
    . “We have previously emphasized
    the importance of explaining to an alien what evidence will
    demonstrate their eligibility for relief from deportation.” 
    Id.
    (citing Jacinto, 
    208 F.3d at 728
    ). In Agyeman, for instance,
    the IJ informed an alien seeking adjustment of status that
    unless his wife was physically present at the next hearing, his
    application would be denied. 
    Id.
     at 878–79. The alien’s wife
    had medical issues that prevented her from attending the
    hearing, and the IJ denied the alien’s application because he
    had failed to establish the validity of his marriage. 
    Id.
     We
    granted the alien’s petition, holding that the IJ’s failure to
    explain the types of evidence that could be used to
    demonstrate the alien’s eligibility for relief from removal was
    an error. 
    Id.
     at 882–83. We explained that “[t]he IJ must be
    responsive to the particular circumstances of the case,
    including what types of evidence the alien can and cannot
    reasonably be expected to produce in support of his
    applications for relief from deportation.” Id. at 884.
    Second, if the alien is proceeding pro se, the IJ has an
    obligation to fully develop the record, meaning the IJ must
    ZAMORANO V. GARLAND                        23
    “scrupulously and conscientiously probe into, inquire of, and
    explore for all the relevant facts.” Jacinto, 
    208 F.3d at 733
    (quoting Key v. Heckler, 
    754 F.2d 1545
    , 1551 (9th Cir.
    1985)). “The judge must be especially diligent in ensuring
    that favorable as well as unfavorable facts are elicited.” 
    Id.
    (cleaned up).
    These procedural protections do not, however, detract
    from the alien’s statutory burden of proof to establish that the
    alien satisfies the applicable eligibility requirements for the
    relief sought, 8 U.S.C. § 1229a(c)(4), or from the alien’s
    obligation to provide evidence “in support of the applicant’s
    application for relief or protection,” id. § 1229a(c)(4)(B).
    Nor does the IJ’s duty “transform IJs into attorneys for aliens
    appearing pro se in deportation proceedings.” Agyeman,
    
    296 F.3d at 884
    ; see also Hussain v. Rosen, 
    985 F.3d 634
    ,
    643–45 (9th Cir. 2021).
    Where the IJ has failed to discharge these procedural
    duties under § 1229a(b), we must consider whether the alien
    has suffered a constitutional due process violation. “A due
    process violation occurs where ‘(1) the proceeding was so
    fundamentally unfair that the alien was prevented from
    reasonably presenting his case, and (2) the alien demonstrates
    prejudice, which means that the outcome of the proceeding
    may have been affected by the alleged violation.’”
    Pangilinan v. Holder, 
    568 F.3d 708
    , 709 (9th Cir. 2009) (per
    curiam) (quoting Ibarra-Flores v. Gonzales, 
    439 F.3d 614
    ,
    620–21 (9th Cir. 2006)). A violation of the IJ’s statutory duty
    may affect the outcome of the proceedings if “the IJ’s
    inadequate explanation of the hearing procedures and failure
    to elicit pertinent facts prevented the alien from presenting
    evidence relevant to their claim.” Agyeman, 
    296 F.3d at
    884–85. We may infer that the alien suffered prejudice
    24                ZAMORANO V. GARLAND
    even in “the absence of any specific allegation as to what
    evidence [the alien] would have presented had the IJ
    adequately explained what he needed to prove to demonstrate
    his eligibility for relief and had he been provided the
    opportunity to present that evidence.” 
    Id. at 885
    .
    We now consider whether the IJ here violated his duty to
    sufficiently explore for all facts relevant to asylum,
    withholding of removal, and U nonimmigrant status, and to
    inform Zamorano of what evidence he needed to establish
    these claims.
    With respect to asylum and withholding of removal, the
    IJ asked pertinent questions directed to determining whether
    Zamorano was eligible for such relief based on a fear of
    persecution upon return to Mexico. But once Zamorano
    testified that the only reason he feared returning to Mexico
    was that he didn’t “know how to start a life in a new
    country,” there was nothing left for the IJ to do, because
    Zamorano’s own testimony established there was no basis for
    asylum or withholding of removal. By contrast, the alien in
    Jacinto attempted to testify in support of her claim that
    “members of the Guatemalan military were persecuting her
    and her family,” 
    208 F.3d at 727
    , but the IJ frequently
    interrupted her testimony, “never gave her the opportunity to
    present her own additional narrated statement that might have
    added support to her claim,” 
    id. at 734
    , and failed to explain
    how these facts would be relevant to a claim for asylum.
    Unlike the IJ in Jacinto, the IJ here did not deprive Zamorano
    of a reasonable opportunity to develop his own story relevant
    to a claim for asylum or withholding of removal. Because
    Zamorano did not have a plausible claim for asylum or
    withholding of removal based on his testimony, and because
    the IJ did not deprive Zamorano of the chance to provide such
    ZAMORANO V. GARLAND                                 25
    a plausible basis for this relief, the IJ did not violate his
    statutory duty to develop the record or to advise Zamorano
    about what types of evidence Zamorano could use to support
    his (nonexistent) claims.8
    Zamorano next claims that the IJ violated his duty to
    explore for all facts relevant to Zamorano’s possible
    U nonimmigrant status. We disagree, because Zamorano did
    not indicate he was seeking such relief and nothing in the
    proceedings would have prompted the IJ to develop more
    facts on this issue. Zamorano’s testimony that his mother
    was seeking a U-Visa was in response to the IJ’s questions
    regarding whether any of Zamorano’s relatives had lawful
    status in the United States, and therefore could assist
    Zamorano in applying for adjustment of status. In light of
    Zamorano’s testimony, Zamorano’s mother did not have
    lawful status and therefore could not give him such help.
    Because Zamorano’s testimony indicated that he was over
    21 years old at the time of the hearing, Zamorano would not
    have qualified for derivative U nonimmigrant relief through
    his mother. See 
    8 U.S.C. § 1101
    (a)(15)(U)(ii)(II); 
    8 C.F.R. § 214.14
    (a)(10) (defining qualifying family members for
    derivative U nonimmigrant status); 
    id.
     § 214.14(f)(1)
    8
    Contrary to Zamorano, the Fourth Circuit’s decision in Quintero v.
    Garland, ___ F.3d ___, 
    2021 WL 2133916
    , at *17 (4th Cir. May 26,
    2021), does not affect our analysis here. In Quintero, the Fourth Circuit
    held that when pro se petitioners “whose factual circumstances warrant”
    relief struggled in “articulating the legal bases for his or her claim,” the IJ
    had a legal duty to explain and explore facts relevant to the legal elements
    of petitioners’ claims for relief. See 
    id.
     at *11–12. Even if we agreed that
    § 1229a(b)(1) imposes this requirement on an IJ, the IJ here discharged
    any obligation to explore relevant facts regarding Zamorano’s fear of
    returning to Mexico; the facts simply did not support any plausible basis
    for an application for relief.
    26                    ZAMORANO V. GARLAND
    (describing eligibility for qualifying family members, such as
    children); see also 
    8 U.S.C. § 1101
    (b)(1) (defining “child” as
    “unmarried person under twenty-one years of age”). Finally,
    Zamorano gave no indication that he suffered from domestic
    violence himself or that he himself was seeking direct U
    nonimmigrant status as a victim of qualifying criminal
    activity.    See 
    8 U.S.C. § 1101
    (a)(15)(U); 
    8 C.F.R. § 214.14
    (a)(14).9 Therefore, nothing alerted the IJ that more
    questioning was required to probe for facts relating to direct
    or derivative U nonimmigrant status.
    Moreover, any error in failing to ask additional probing
    questions was harmless. “Neither the BIA nor IJs have
    authority over U visa petitions; that authority rests solely with
    United States Citizenship and Immigration Services.” Flores
    v. Barr, 
    930 F.3d 1082
    , 1090 (9th Cir. 2019) (per curiam).
    The IJ would have authority only to continue the proceeding
    “at the request of a petitioner who has applied for a U Visa.”
    Ramirez Sanchez v. Mukasey, 
    508 F.3d 1254
    , 1255–56 (9th
    Cir. 2007) (per curiam). But no action of the IJ prevented
    Zamorano from petitioning for U nonimmigrant status. Even
    if an alien is in removal proceedings, the alien can still obtain
    U nonimmigrant status, and then request a termination of
    immigration proceedings. 
    8 C.F.R. § 214.14
    (c)(1)(i). Even
    after a final order of removal, an alien may petition for U
    9
    
    8 U.S.C. § 1101
    (a)(15)(U)(i) sets forth the eligibility requirements
    for U nonimmigrant status. It requires, among other things, that “the alien
    has suffered substantial physical or mental abuse as a result of” the
    qualifying criminal activity, that the alien “possesses information
    concerning” the qualifying criminal activity, and that the alien “has been
    helpful, is being helpful, or is likely to be helpful to” certain government
    entities “investigating or prosecuting” the qualifying criminal activity.
    
    8 U.S.C. § 1101
    (a)(15)(U)(i)(I)–(III); see also 
    8 C.F.R. § 214.14
    (b)
    (providing additional information regarding eligibility).
    ZAMORANO V. GARLAND                              27
    nonimmigrant status and request a stay of removal. 
    Id.
    § 214.14(c)(1)(ii). If Zamorano were eligible for U
    nonimmigrant status (as he suggests in his BIA appeal brief),
    he had ample time to apply for it, and he has not explained
    how the IJ’s failure to develop additional facts at the
    immigration proceeding affected his ability to obtain such
    relief. Therefore, Zamorano fails to show any prejudice that
    could support his due process claim.
    Nor did Zamorano show any prejudice from the BIA’s
    failure to address his argument on appeal that he was a victim
    of domestic violence or was eligible for U nonimmigrant
    relief through his mother. As a general rule, the BIA errs if
    it ignores material issues or arguments raised on appeal, or
    fails to make a finding on an essential issue. See Chen v.
    Ashcroft, 
    362 F.3d 611
    , 621–22 (9th Cir. 2004). Any error
    here was harmless. We apply “traditional administrative law
    principles” in reviewing immigration agency decisions, Dai,
    141 S. Ct. at 1679, which include the rule that reviewing
    courts shall take “due account” of “the rule of prejudicial
    error,” see 
    5 U.S.C. § 706
    ; see also, e.g., Khudaverdyan v.
    Holder, 
    778 F.3d 1101
    , 1107 n.3 (9th Cir. 2015) (applying the
    harmless error rule); Vides-Vides v. INS, 
    783 F.2d 1463
    , 1467
    n.2 (9th Cir. 1986) (holding that the IJ erred in stating that the
    alien’s decision to remain neutral was not a political opinion,
    but the error was harmless because the alien “failed to show
    that he will be singled out for persecution because of his
    neutrality”).10 As noted above, Zamorano discussed his
    mother’s “domestic violence case” without even hinting to
    the IJ that he was also a victim of domestic violence or was
    10
    Other circuits proceed similarly. See, e.g., Yuan v. Holder,
    
    642 F.3d 420
    , 427 (3d Cir. 2011) (collecting harmless error cases from the
    First, Second, Fourth, Seventh, and Tenth Circuits).
    28                ZAMORANO V. GARLAND
    seeking U nonimmigrant status, and we have approved the
    BIA’s practice of “refusing to address arguments raised for
    the first time on appeal” that could have been made to the IJ.
    See Honcharov v. Barr, 
    924 F.3d 1293
    , 1295 (9th Cir. 2019)
    (per curiam). Moreover, Zamorano suffered no prejudice
    because, as explained above, he had no apparent eligibility
    for purposes of § 1240.11(a)(2) and did not recount any facts
    or personal history that would trigger the IJ’s duty to develop
    the record. See 8 U.S.C. § 1229a(b)(1). “We will not usually
    overturn agency action unless there is a showing of prejudice
    to the petitioner.” Kazarian v. USCIS, 
    596 F.3d 1115
    , 1119
    (9th Cir. 2010) (quoting Safari Aviation Inc. v. Garvey,
    
    300 F.3d 1144
    , 1150 (9th Cir. 2002)). Therefore, we reject
    Zamorano’s argument regarding the BIA’s procedural error.
    PETITION FOR REVIEW GRANTED IN PART,
    DENIED IN PART, AND DISMISSED IN PART.