Michael Fuqua v. Charles Ryan , 890 F.3d 838 ( 2018 )


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  •                 FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    MICHAEL RAY FUQUA, AKA                 No. 16-15597
    Michael Fuqua,
    Plaintiff-Appellant,       D.C. No.
    2:15-cv-00286-
    v.                        NVW
    CHARLES L. RYAN, Warden, Director
    of ADC Central Office; CAMIT,            OPINION
    Correctional Officer II at Special
    Management Unit #1; FRANCISCO,
    CO III at SMU #1; STERNS, Sgt. at
    SMU #1; CLARK, Kitchen Manager
    at Trinity Food Services; DANCE,
    Disciplinary Coordinator Sgt. at
    SMU #1; SCHITTER, Disciplinary
    Captain at SMU #1; PEKCO, CO II
    Kitchen Security at SMU #1; JAMES
    O’NEIL, SMU #1 Eyman Complex
    Deputy Warden; JEFF RODE, SMU
    #1 Eyman Complex Associate
    Deputy Warden; JENNIFER
    HERNANDEZ, COIV at SMU #1
    Eyman Complex; CARSON
    MCWILLIAMS, ADOC Divisional
    Director; UNKNOWN PARTIES,
    ADOC Correctional Officers
    employed at ADOC - in their official
    and individual capacities, Central
    Office COIII, Central Office COIV,
    2                      FUQUA V. RYAN
    Central Office Deputy Warden, CO
    II Kitchen Security at SMU #1,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the District of Arizona
    Neil V. Wake, District Judge, Presiding
    Argued and Submitted February 7, 2018
    San Francisco, California
    Filed May 18, 2018
    Before: Sidney R. Thomas, Chief Judge, and A. Wallace
    Tashima and Morgan Christen, Circuit Judges.
    Opinion by Judge Christen
    FUQUA V. RYAN                                 3
    SUMMARY*
    Prisoner Civil Rights
    The panel affirmed the district court’s dismissal of certain
    defendants pursuant to 28 U.S.C. § 1915A and reversed the
    district court’s summary judgment and remanded in a 
    42 U.S.C. § 1983
     action brought by an Arizona prison inmate
    alleging violations of his right to religious liberty under the
    First Amendment and the Religious Land Use and
    Institutionalized Persons Act, 42 U.S.C. § 2000cc-1, and the
    denial of due process.
    Plaintiff is a devout Christian who was convicted of a
    disciplinary violation and terminated from his kitchen job
    assignment after he refused to work on a religious holiday.
    The district court found that plaintiff did not satisfy the
    exhaustion requirements of the Prison Litigation Reform Act
    because he initiated, but failed to complete, the grievance
    procedure by filing two inmate letters requesting an
    adjustment in his work schedule. The district court further
    determined that plaintiff’s appeal of his disciplinary
    conviction did not satisfy the exhaustion requirement because
    his religious accommodation claim was not within the scope
    of, nor addressed on the merits by, his disciplinary appeal.
    The panel held that although plaintiff’s letters requesting
    a work schedule adjustment did not suffice to exhaust
    administrative remedies, plaintiff sufficiently exhausted his
    administrative remedies through the disciplinary process. The
    *
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    4                      FUQUA V. RYAN
    panel noted that plaintiff had completed every step of the
    disciplinary appeal process and repeatedly voiced his need for
    religious accommodation. There was nothing ambiguous
    about plaintiff’s request; defendants were clearly on notice of
    the relief he sought. The panel concluded that on this record,
    the purposes of the exhaustion requirement had been fully
    served, and that plaintiff was not required to pursue a separate
    administrative grievance on his religious accommodation
    claim while simultaneously pursuing his disciplinary appeal.
    The panel affirmed the district court’s decision to dismiss
    certain defendants at the screening stage pursuant to 28
    U.S.C. § 1915A, holding that plaintiff’s complaint had not
    explained how the dismissed defendants violated his rights
    under the First Amendment or the Religious Land Use and
    Institutionalized Persons Act.
    COUNSEL
    James A. Sonne (argued), Supervisor; Kelsey A. Woodford
    (argued), Jane E. Kessner (argued), Charles E.T. Roberts, and
    Gilbert G. Walton, Elizabeth A. Callahan, Kevin C. Eaton,
    and William C. Griscom, Certified Law Students; Zeba A.
    Huq, Attorney; Religious Liberty Clinic, Stanford Law
    School, Stanford, California; for Plaintiff-Appellant.
    Gregory D. Cote (argued), McCarter & English LLP, Boston,
    Massachusetts; Joseph E. Dylo (argued), Assistant Attorney
    General; Mark Brnovich, Attorney General; Liability
    Management Section, State Government Division, Office of
    the Attorney General, Phoenix, Arizona; for Defendants-
    Appellees.
    FUQUA V. RYAN                          5
    OPINION
    CHRISTEN, Circuit Judge:
    Plaintiff-Appellant Michael Ray Fuqua is an Arizona
    inmate and a Christian who was scheduled to work in the
    prison kitchen on a religious holiday. Fuqua filed two inmate
    letters requesting that the Arizona Department of Corrections
    (ADOC) reschedule his kitchen shifts to accommodate the
    holiday, but his shifts were not rescheduled. When Fuqua
    refused to work on the holiday, he was returned to his cell
    and notified that he was charged with a disciplinary violation.
    After this incident, Fuqua was no longer scheduled to work as
    part of the kitchen crew.
    At his subsequent disciplinary hearing, Fuqua was found
    guilty of Aggravated Refusal of an Assignment and several
    sanctions were imposed, including the loss of his job,
    disciplinary detention, and hours of extra duty.
    Fuqua filed an unsuccessful disciplinary appeal, followed
    by a pro se complaint in federal district court. His complaint
    alleged violation of his right to religious liberty under the
    First Amendment and the Religious Land Use and
    Institutionalized Persons Act (RLUIPA), 42 U.S.C. § 2000cc-
    1. He also alleged that he was denied due process under the
    Fifth and Fourteenth Amendments. The district court
    dismissed the due process claims and a number of defendants
    at the screening stage, and required the remaining defendants
    to answer the complaint’s other allegations. At summary
    judgment, defendants argued that Fuqua failed to exhaust his
    administrative remedies as required by the Prison Litigation
    Reform Act (PLRA), 42 U.S.C. § 1997e(a), because he did
    not seek an accommodation of his religious practice through
    6                        FUQUA V. RYAN
    ADOC’s prisoner grievance process. The district court
    agreed and granted summary judgment to defendants. Fuqua
    appeals the district court’s summary judgment ruling and its
    decision to dismiss certain defendants at the screening stage
    pursuant to 28 U.S.C. § 1915A(a).
    We have jurisdiction under 
    28 U.S.C. § 1291
    . Because
    we conclude that Fuqua did exhaust his administrative
    remedies, we reverse and remand.
    I. BACKGROUND
    A. Factual History
    Fuqua’s complaint alleges that he is a devout Christian
    whose sincerely held beliefs require that he obey all biblical
    laws.1 The exercise of his faith requires him to observe the
    seventh-day Sabbath on Saturdays and eight High Sabbaths
    throughout the year, including Passover and the Feast of
    Trumpets.2
    On September 21, 2014, prison staff informed Fuqua that
    he had been assigned a new job in the kitchen. The same day,
    Fuqua submitted a letter to Defendant Francisco, the
    Corrections Officer III responsible for all inmate work
    assignments, requesting that he not be scheduled to work on
    Saturdays and High Sabbaths, including Wednesday,
    1
    Reviewing an order entering summary judgment, we construe the
    events that follow in the light most favorable to Fuqua, the non-moving
    party. See Alvarez v. Hill, 
    518 F.3d 1152
    , 1156 (9th Cir. 2008).
    2
    The Feast of Trumpets is an Old Testament holiday observed by
    some Christians. See Leviticus 23–25; Numbers 29:1.
    FUQUA V. RYAN                          7
    September 24, the Feast of Trumpets. Fuqua offered to work
    “all other days,” or “[e]ven more than 5 days a week,” if
    necessary to allow him to observe his religious holidays.
    On September 21, Fuqua reported to work as scheduled
    and attempted to deliver a copy of his letter to a correctional
    officer in the kitchen. He was instructed to give the letter to
    his kitchen supervisor, Defendant Starns, the next day.
    Fuqua returned to the kitchen for work on Monday,
    September 22 and tried to give the letter to Sgt. Starns.
    According to Fuqua, Starns said, “we don’t do that shit here,”
    and refused to accept the letter.
    On Tuesday, September 23, Fuqua again reported to the
    kitchen for work. He spoke to the kitchen manager,
    Defendant Clark, about his inability to work as scheduled on
    the religious holiday, and explained his need for religious
    accommodation. Defendant Clark instructed him to “do what
    you have to do,” but cautioned that Fuqua “will not have a
    job here.” Later on Tuesday, Francisco responded to Fuqua’s
    September 21 letter and explained that because Fuqua already
    had Saturdays and Sundays off, his supervisor (Starns) must
    address scheduling for “specific days you need off for your
    various religious needs.”       Francisco’s response also
    explained, “[o]ur kitchen must run 365 days a year.”
    Wednesday, September 24, 2014 was the Feast of
    Trumpets. Fuqua sent Francisco a second letter asking to
    trade his shift with a fellow inmate. He professed that he
    “want[ed] to work” and “[did] not want to get fired because
    I have to choose between my God’s laws and [ADOC]’s
    rules.” Fuqua reported to the kitchen “in order to again
    attempt to reason with . . . Defendants Sgt. Starns and
    8                       FUQUA V. RYAN
    Kitchen Manager Clark,” but he declined to work. Starns and
    Clark denied Fuqua’s request to switch shifts with another
    inmate, and he was verbally cited with a disciplinary
    infraction for refusing to work. Fuqua was returned to his
    cell, and his complaint alleges that he was suspended from
    work as of September 24. Fuqua alleges he was orally
    charged with Aggravated Refusal of an Assignment, a 01B
    felony,3 via an Inmate Disciplinary Report the same day.4 On
    September 29, Fuqua received a response to his second letter
    in which Francisco again took the position that it was up to
    Fuqua’s supervisor to resolve scheduling matters.
    A disciplinary hearing was held on October 22. The
    record contains little information about what occurred at the
    hearing, but Fuqua was found guilty and assessed a penalty of
    five days of disciplinary detention, 30 hours of extra duty,
    and 30 days loss of privileges. Pursuant to Department Order
    (D.O.) 803, loss of privileges includes loss of access to the
    inmate store, telephone access, visitation, educational
    opportunities, and (especially relevant here) work
    opportunities. Fuqua filed a first-level disciplinary appeal
    with the Deputy Warden the same day. Using a pre-printed
    form, he checked boxes contesting the adequacy of proof and
    the severity of his penalty, and he argued in a narrative that
    he should not have been disciplined for observing a religious
    3
    ADOC’s Department Orders define “Aggravated Refusal of an
    Assignment” as “[r]efusal of any work assignment, housing assignment
    or classification assignment.”
    4
    Defendants argue Fuqua did not receive written notice of the
    disciplinary charge until October 2.
    FUQUA V. RYAN                                  9
    holiday.5 The Deputy Warden upheld the disciplinary
    decision, noting that the Feast of Trumpets “is not a holiday
    observed by the Department of Corrections according to the
    Chaplian’s [sic] Office.” Fuqua filed a second-level
    disciplinary appeal with the ADOC Director, this time
    checking the “due process,” “adequacy of proof,” and
    “severity of penalty” boxes, and again asserting that he
    should not have been disciplined for observing a religious
    holiday.6 In a decision issued on December 17, 2014, the
    ADOC Director stated he had considered the issues Fuqua
    raised, but upheld the disciplinary findings and penalties and
    issued a final denial of Fuqua’s appeal.
    B. District Court Complaint
    Fuqua filed a pro se complaint in federal district court
    alleging violation of his rights to religious liberty under the
    First Amendment of the United States Constitution and
    RLUIPA, and violation of his rights to due process under the
    Fifth and Fourteenth Amendments. The district court
    dismissed the due process claims, and a number of
    5
    On his first-level appeal form, Fuqua did not check the box
    indicating that he was raising a due process challenge.
    6
    In both his first- and second-level disciplinary appeal forms, Fuqua’s
    handwritten narrative next to “adequacy of proof” explained, “I was
    written up for observing the Feast of Trumpets, a High Sabbath in which
    Yahweh (God) commands that no work be done,” and “[t]his is a violation
    to my 1st Amendment right to freedom to exercise my religion;
    8th Amendment & 9th Amendments to the U.S. Constitution.” His
    narrative accompanying the “severity of proof” box on both forms
    described the penalty he received, argued it was too severe, and asserted
    he should not have received it because he was “observing a law of my
    faith.”
    10                         FUQUA V. RYAN
    defendants, pursuant to 28 U.S.C. § 1915A(a),7 and required
    the remaining defendants to answer the First Amendment and
    RLUIPA claims.8
    Defendant Clark filed a motion for summary judgment
    based on Fuqua’s failure to exhaust administrative remedies,
    which Defendants Camit, Francisco, and Starns joined. The
    district court granted the motion. First, the district court
    observed that defendants met their initial burden of showing
    there was an administrative remedy available to Fuqua (the
    inmate grievance procedure) and that Fuqua did not complete
    the administrative appeal process by filing and appealing a
    grievance with the Warden or the ADOC Director concerning
    his work schedule. The court ruled that the prison’s
    Department Orders clearly outlined the remedies available
    under the grievance procedure, and concluded that Fuqua did
    not show that these remedies were “effectively unavailable”
    to him.
    The district court also rejected Fuqua’s argument that his
    appeal of the disciplinary conviction exhausted his
    administrative remedies. The court reasoned that Fuqua’s
    “appeal of his disciplinary conviction did not address the
    merits of his religious claims against Defendants, and it did
    not afford him a remedy against Defendants for their alleged
    7
    Section 1915A(a) requires district courts to dismiss claims filed by
    prisoners against government officials or entities that are “frivolous,
    malicious, or fail[] to state a claim upon which relief may be granted.”
    28 U.S.C. § 1915A(a).
    8
    The remaining defendants were Camit, Francisco, Starns, and Clark.
    Fuqua’s complaint alleges Camit, like Starns, was one of Fuqua’s direct
    supervisors in the kitchen, but it does not specify the role Camit played in
    the disciplinary proceedings.
    FUQUA V. RYAN                         11
    violations of his right to freely practice his religion.”
    Because the disciplinary appeal only “addressed whether
    there was sufficient evidence to support [Fuqua’s]
    disciplinary conviction, not whether [his] religious rights
    were violated,” the district court concluded that Fuqua’s
    disciplinary appeal did not exhaust the claim that defendants
    violated his right to freely practice his religion. This appeal
    followed.
    II. STANDARD OF REVIEW
    This court reviews de novo a district court’s order
    granting summary judgment based on failure to exhaust.
    Albino v. Baca, 
    747 F.3d 1162
    , 1168 (9th Cir. 2014) (en
    banc). The defendants bear the burden to show an
    administrative remedy was available and that Fuqua failed to
    exhaust it. 
    Id. at 1172
    . If the defendants make this showing,
    “the burden shifts to the prisoner to come forward with
    evidence showing there is something in his particular case
    that made the existing and generally available administrative
    remedies effectively unavailable to him.” 
    Id.
     Because failure
    to exhaust is an affirmative defense that the defendants must
    plead and prove, the ultimate burden of proof remains with
    the defendants. Jones v. Bock, 
    549 U.S. 199
    , 212 (2007).
    III. DISCUSSION
    A. The Exhaustion Requirement
    Fuqua’s underlying claims arise from the First
    Amendment and RLUIPA. The latter is a federal statute that
    forbids prison officials from substantially burdening the
    religious exercise of inmates in their care. 42 U.S.C.
    § 2000cc-1. RLUIPA’s requirements are not unlimited. If
    12                    FUQUA V. RYAN
    “inmate requests for religious accommodations become
    excessive, impose unjustified burdens on other
    institutionalized persons, or jeopardize the effective
    functioning of an institution,” a prison system may “resist the
    imposition.” Cutter v. Wilkinson, 
    544 U.S. 709
    , 726 (2005).
    But the Supreme Court has observed that RLUIPA provides
    “very broad protection for religious liberty.” Holt v. Hobbs,
    
    135 S. Ct. 853
    , 859 (2015) (quoting Burwell v. Hobby Lobby
    Stores, Inc., 
    134 S. Ct. 2751
    , 2760 (2014)).
    RLUIPA incorporates the administrative exhaustion
    requirements of the Prison Litigation Reform Act (PLRA),
    42 U.S.C. § 1997e(a). See Albino, 747 F.3d at 1171; Brown
    v. Valoff, 
    422 F.3d 926
    , 934 (9th Cir. 2005). As pertinent
    here, the PLRA mandates that:
    No action shall be brought with respect to
    prison conditions under section 1983 of this
    title, or any other Federal law, by a prisoner
    confined in any jail, prison, or other
    correctional facility until such administrative
    remedies as are available are exhausted.
    42 U.S.C. § 1997e(a) (emphasis added).
    Exhaustion requires complying with an agency’s “critical
    procedural rules,” and it is justified by the agency’s need to
    “impos[e] some orderly structure on the course of its
    proceedings.” Woodford v. Ngo, 
    548 U.S. 81
    , 90–91 (2006).
    In addition to complying with the strict letter of the PLRA,
    requiring prisoners to exhaust administrative remedies serves
    other important objectives. Administrative appeals alert
    prison officials to “the nature of the wrong for which redress
    [was] sought,” Griffin v. Arpaio, 
    557 F.3d 1117
    , 1120 (9th
    FUQUA V. RYAN                         13
    Cir. 2009) (citation and internal quotation marks omitted),
    allowing them to take corrective action where appropriate.
    Reyes v. Smith, 
    810 F.3d 654
    , 658 (9th Cir. 2016).
    Exhaustion also allows a prison’s administration “to address
    complaints about the program it administers before being
    subjected to suit, reducing litigation to the extent complaints
    are satisfactorily resolved, and improving litigation that does
    occur by leading to the preparation of a useful record.”
    Jones, 
    549 U.S. at 219
    ; see also Woodford, 
    548 U.S. at
    93–95
    (“The PLRA attempts to eliminate unwarranted federal-court
    interference with the administration of prisons, and thus seeks
    to afford corrections officials time and opportunity to address
    complaints internally before allowing the initiation of a
    federal case” (alteration, citation, and internal quotation
    marks omitted).).
    “The level of detail necessary in a grievance to comply
    with the grievance procedures will vary from system to
    system and claim to claim, but it is the prison’s requirements,
    and not the PLRA, that define the boundaries of proper
    exhaustion.” Jones, 
    549 U.S. at 218
    ; see also Wilkerson v.
    Wheeler, 
    772 F.3d 834
    , 839 (9th Cir. 2014). Considerable
    deference is owed to those who administer prison systems,
    and courts recognize that “[w]hen an administrative process
    is susceptible of multiple reasonable interpretations, Congress
    has determined that the inmate should err on the side of
    exhaustion.” Ross v. Blake, 
    136 S. Ct. 1850
    , 1859 (2016).
    Because this appeal requires us to decide whether Fuqua
    exhausted his administrative remedies, we describe in some
    detail ADOC’s separate processes for inmate grievances and
    inmate disciplinary proceedings.
    14                    FUQUA V. RYAN
    1. Grievance System (D.O. 802)
    ADOC’s grievance system is detailed in D.O. 802. The
    grievance procedure allows inmates to raise “complaints
    related to any aspect of institutional life or condition of
    confinement which directly and personally affects the inmate
    grievant.” The grievance procedure is not, however, “a
    duplicate appeal process or substitute appeal process” for
    disciplinary proceedings outlined in D.O. 803. Inmates
    receive instruction on how to use the grievance system at the
    outset of their confinement and again each time they are
    transferred to a different unit.
    As detailed in D.O. 802, the grievance process involves
    four key stages: (1) the filing of an informal complaint within
    ten working days of the action that caused the complaint, to
    which a Corrections Officer III responds; (2) the filing of a
    formal grievance within five working days of receipt of the
    Corrections Officer’s response, to which the Deputy Warden
    responds; (3) the filing of a first-level appeal to the Warden;
    followed by (4) a second-level appeal to the Director. Under
    D.O. 802, “[t]he decision of the Director is final and
    constitutes exhaustion of all remedies within the
    Department.”
    2. Disciplinary Appeal Process (D.O. 803)
    ADOC employs a separate process (detailed in D.O. 803)
    when inmates are charged with disciplinary infractions. The
    disciplinary process addresses noncompliance with written
    rules of inmate conduct, sanctions, and procedures for
    charged violations. Under D.O. 803, any ADOC employee
    may file an Inmate Disciplinary Report for alleged prisoner
    violations. The reporting employee must generally complete
    FUQUA V. RYAN                         15
    the first portion of the Inmate Disciplinary Report form
    within 24 hours of the alleged violation or the date the
    investigation was completed and submit the report to the on-
    duty shift supervisor.
    At a disciplinary hearing, the hearing officer has the
    discretion to modify the charge to a less serious offense. The
    hearing officer is responsible for reading the charge and
    ensuring the inmate understands it. The hearing officer also
    explains the range of possible penalties; asks if the inmate
    pleads guilty or not guilty; determines whether to call staff or
    inmate witnesses or whether written statements are adequate
    or necessary; and reveals to the inmate all evidence used at
    the hearing. At the conclusion of the hearing, the hearing
    officer may dismiss the charge, find the inmate not guilty, or
    find the inmate guilty and impose penalties as indicated in
    Attachment B to D.O. 803. The shift supervisor reviews and
    signs the report prior to forwarding it to the Disciplinary
    Coordinator. The inmate has five calendar days to file a first-
    level appeal. Within 20 calendar days, the Deputy Warden
    determines whether the inmate received due process, whether
    proof was adequate, and whether penalties were assessed
    properly. If the Deputy Warden approves the findings of the
    disciplinary hearing officer, the inmate may file a second-
    level appeal to the ADOC Director. The Director’s review
    considers the same questions examined by the Deputy
    Warden. The Director’s decision is final, and “all
    administrative remedies [are] considered exhausted” with the
    conclusion of the second-level disciplinary appeal.
    ADOC prisoners may not use D.O. 803 to pursue
    grievances, nor use D.O. 802 to contest or appeal disciplinary
    infractions. See D.O. 802.01 ¶ 1.3. The Department Orders
    provide that if an inmate improperly initiates a D.O. 802
    16                     FUQUA V. RYAN
    grievance related to a disciplinary charge, the inmate will be
    redirected to the D.O. 803 procedure. See D.O. 802.01 ¶ 1.4
    (inmates who attempt to file grievances for disciplinary
    matters “will be instructed to follow the appeal process
    outlined in” D.O. 803 unless the grievance “is outside the
    scope of [that] . . . process”). But if an inmate attempts to
    pursue a disciplinary appeal for a matter more appropriately
    addressed by a grievance, the Department Orders do not
    require ADOC to redirect the inmate to D.O. 802.
    B. The District Court Ruled that Fuqua Failed to
    Exhaust his Administrative Remedies
    In part, the district court decided Fuqua did not satisfy the
    exhaustion requirements of the PLRA because he initiated,
    but failed to complete, the grievance procedure by filing two
    inmate letters. The court also ruled that Fuqua’s disciplinary
    appeal did not satisfy the exhaustion requirement because his
    religious accommodation claim was not within the scope of,
    nor addressed on the merits by, his disciplinary appeal.
    Fuqua argues on appeal that the letters he wrote to request
    that his kitchen shifts be rescheduled were not intended to be
    grievances and that he exhausted his administrative remedies
    by pursuing a disciplinary appeal in accordance with D.O.
    803. He argues that, at every stage of the disciplinary
    process, he explained that his religion prohibited him from
    working on High Holy Days. More specifically, Fuqua
    argues that his request for a religious accommodation was
    within the scope of his disciplinary appeal because the
    disciplinary appeal did address the merits of his religious
    accommodation claim and because the disciplinary process
    FUQUA V. RYAN                            17
    could have redressed his disciplinary conviction and the
    resulting sanctions.9
    1. Fuqua’s Letters Did                 Not     Exhaust       his
    Administrative Remedies
    We agree that Fuqua’s two inmate letters did not exhaust
    his administrative remedies. Defendants are correct that
    inmate letters are one of several ways ADOC inmates may
    initiate a grievance, see D.O. 802.02, but even Fuqua does not
    claim that the letters sufficed to exhaust his administrative
    remedies. Nor could he. The letters requested only that
    Fuqua’s shifts be swapped so he would not be scheduled to
    work on his religious holiday. The letters did not request any
    other sort of relief or religious accommodation. Because
    Fuqua’s letters requested only an adjustment in his work
    schedule, his subsequent suspension from the kitchen crew
    mooted the request raised in the two letters.
    2. Fuqua Exhausted Administrative                    Remedies
    Through the Disciplinary Process
    Fuqua argues that he employed D.O. 803 to exhaust his
    administrative remedies. He asserts that prior to and
    throughout the disciplinary process, he reiterated that his need
    to observe a religious holiday was the sole reason for his
    refusal to work. According to Fuqua, his religious exercise
    was his defense—indeed, his only defense—to the charge that
    he refused a work assignment.
    9
    The parties focused on whether Fuqua exhausted his RLUIPA claim.
    We therefore address the PLRA’s exhaustion requirement only in the
    context of RLUIPA, though the same analysis applies to the First
    Amendment claim.
    18                     FUQUA V. RYAN
    Defendants’ primary argument is that the limited scope of
    disciplinary appeals only allows prison officials to consider
    whether inmates received due process, whether findings made
    at disciplinary hearings were supported by adequate proof,
    and whether the penalties imposed were appropriate for the
    violation and consistent with the guidelines provided in an
    attachment to D.O. 803. See D.O. 803.09 ¶¶ 1.2.3.1.3, 1.2.4,
    1.2.5. Given the circumscribed nature of the disciplinary
    proceedings, defendants argue Fuqua could not have raised
    his religious accommodation claim in his disciplinary appeal.
    We disagree.
    i. Defendants Did Consider Fuqua’s Request for
    Accommodation in the Disciplinary Process
    First, the contention that Fuqua was not allowed to raise
    his religious practice as a defense to the charge that he
    refused a work assignment contradicts the factual history of
    Fuqua’s case. The record shows that Fuqua repeatedly raised
    his need for a religious accommodation, and that prison
    officials acknowledged that Fuqua’s religious tenets were the
    basis for his refusal to work. His inmate letters and the prison
    officials’ responses made plain that Fuqua was asking for a
    religious accommodation. The disciplinary report from
    September 24, 2014 reflected that Fuqua refused to conduct
    his work assignment due to “a religious holiday,” and his
    first- and second-level disciplinary appeals explained that his
    religion mandates that “no work be done” on the Feast of
    Trumpets. The Deputy Warden and ADOC Director both
    considered and rejected Fuqua’s request for religious
    accommodation in their responses to his first- and second-
    level disciplinary appeals.
    FUQUA V. RYAN                               19
    Second, though defendants’ briefs argued that Fuqua’s
    religious exercise claim could not serve as a defense to the
    disciplinary charge, defendants acknowledged at oral
    argument before our court that Fuqua did raise his religious
    exercise claim as an affirmative defense. See Oral Argument
    at 14:57–15:30. Prison officials checked with the chaplain
    about whether the Feast of Trumpets was a recognized
    religious holiday before affirming his disciplinary sanction,
    and defendants conceded at oral argument that the outcome
    of the disciplinary process might have been different if the
    holiday were one recognized by the prison chaplain, like
    Easter or Christmas.10 See Oral Argument at 16:15–47. By
    consulting with the prison chaplain to determine whether the
    Feast of Trumpets is a recognized holiday, and by conceding
    that Fuqua “probably would” have had a defense if the
    holiday he sought to observe had been Easter or Christmas,
    see Oral Argument at 16:23–46, defendants acknowledged
    that Fuqua’s claim for religious accommodation was also his
    defense to the charge that he refused to work, and was
    therefore within the scope of the disciplinary appeal. Fuqua
    checked the “adequacy of proof” and “severity of
    punishment” boxes on his first- and second-level disciplinary
    appeal forms, explained that he was “written up for observing
    the Feast of Trumpets, a High Sabbath [o]n which Yahweh
    (God) commands that no work be done,” described the
    penalty he received, and explained that being fired from his
    job and subjected to sanctions “for observing a law of my
    faith . . . where I should have never been given any penalty,
    is too severe.” This record makes plain that Fuqua was
    challenging the adequacy of the proof that he refused a work
    10
    Defendants do not cite any law to support their proposed distinction
    between widely recognized religious holidays and holidays not widely
    recognized.
    20                     FUQUA V. RYAN
    assignment and was also arguing that the sanctions imposed
    were not appropriate. Without question, prevailing in his
    disciplinary appeal could have allowed him to obtain the
    relief he sought because it would have resulted in the
    expungement of his conviction and the resulting sanctions.
    See D.O. 803.09 ¶¶ 1.2.4 (scope of first-level appeal to
    Deputy Warden is whether inmate received due process,
    whether there was adequacy of proof, and whether penalties
    were assessed appropriately), 1.2.5.1.1 (scope of second-
    level appeal to Director involves the same considerations).
    The history of Fuqua’s case belies defendants’ argument that
    D.O. 803 cannot account for a prisoner’s religious practice.
    Finally, we note that the parties focused only on the
    remedies provided by D.O. 802 and 803, but they included
    D.O. 904 in the record and it appears to allow
    accommodation of weekly “no-work” days, such as Sundays
    and other weekly Sabbaths. And with 30 days notice, D.O.
    904 allows prisoners to request “no-work” days that do not
    recur each week, like the holiday at issue here. See D.O.
    904.04 ¶ 1.2.4. Fuqua was assigned to his kitchen job just
    three days before his religious holiday, so a request for relief
    pursuant to D.O. 904 was not available to him. But another
    provision of D.O. 904 makes clear that ADOC recognizes
    there are times when requests for religious accommodation
    must be addressed in the disciplinary process. See D.O.
    904.04 ¶ 1.1.1.3 (requiring that inmates placed in disciplinary
    isolation not be denied access to religious items or
    opportunities).
    FUQUA V. RYAN                         21
    ii. RLUIPA Mandates Consideration of Fuqua’s
    Requested Accommodation
    Defendants’ contention that a religious practice cannot be
    raised as a defense to a disciplinary charge also contradicts
    RLUIPA’s statutory mandate against the imposition of
    “substantial burden[s] on the religious exercise” of
    incarcerated individuals. 42 U.S.C. § 2000cc-1. It is worth
    repeating that the only infraction for which Fuqua was
    disciplined was his refusal to obey an order that directly
    contravened the religious tenet that he not work on his
    religious holiday. RLUIPA requires that if a prisoner
    establishes that the government’s refusal to provide religious
    accommodation substantially interfered with his religious
    exercise, the burden shifts to the government to prove that its
    action was “in furtherance of a compelling governmental
    interest” and was the “least restrictive means of furthering
    that compelling governmental interest.” Warsoldier v.
    Woodford, 
    418 F.3d 989
    , 995 (9th Cir. 2005) (quoting
    42 U.S.C. §§ 2000cc-1(a), 2000cc-2(b)); see also 42 U.S.C.
    § 2000cc-5 (defining “religious exercise” for the purpose of
    RLUIPA to include “any exercise of religion, whether or not
    compelled by, or central to, a system of religious belief”);
    Cutter, 
    544 U.S. at
    725 n.13 (observing that RLUIPA requires
    that prison officials focus their inquiries on “the sincerity of
    a prisoner’s professed religiosity”).
    We do not reach ADOC’s implied argument that it is at
    liberty to decide which holidays are recognized, nor whether
    Fuqua’s religious beliefs were sincere, nor whether Fuqua’s
    request was somehow burdensome. Our task is to review
    only the district court’s threshold determination that Fuqua
    failed to exhaust his administrative remedies, and we reject
    22                    FUQUA V. RYAN
    defendants’ contention that he could not have done so within
    the confines of the disciplinary process.
    3. Only Available Remedies Must Be Exhausted
    By its terms, the PLRA requires only the exhaustion of
    “available” administrative remedies, see 42 U.S.C.
    § 1997e(a), and on several occasions we have found
    administrative processes unavailable even though they exist
    on the books. In Marella v. Terhune, we reversed the district
    court’s dismissal of a prisoner’s complaint for failure to
    exhaust because the inmate did not have access to the proper
    grievance form within the prison’s time limits for filing a
    grievance. 
    568 F.3d 1024
    , 1026 (9th Cir. 2009) (per curiam).
    In Nunez v. Duncan, we reversed a district court order
    dismissing on exhaustion grounds a prisoner’s complaint
    where the prisoner would have needed to access an
    unobtainable policy in order to bring a timely administrative
    appeal. 
    591 F.3d 1217
    , 1226 (9th Cir. 2010). And sitting en
    banc in Albino v. Baca, we concluded that administrative
    remedies were unavailable because prisoners were not given
    access to, nor told about the existence of, a manual describing
    the inmate complaint process. 747 F.3d at 1173.
    More recently, the Supreme Court explained that
    administrative procedures may be functionally unavailable if
    “some mechanism exists to provide relief, but no ordinary
    prisoner can discern or navigate it.” Ross, 136 S. Ct. at 1859.
    The respondent in Ross sued two prison guards under
    
    42 U.S.C. § 1983
     for using excessive force and failing to take
    protective action while moving him to a segregation unit. 
    Id. at 1855
    . The prisoner acknowledged that he had not sought
    a remedy through the prison’s administrative remedy
    procedure because he thought the prison system’s Internal
    FUQUA V. RYAN                                23
    Investigative Unit, which conducted an inquiry into his
    allegations, “served as a substitute for that otherwise standard
    process.” 
    Id.
     The Supreme Court noted that the PLRA
    contains a “textual exception to mandatory exhaustion,”
    namely, that prisoners “need not exhaust unavailable
    [remedies],” 
    id. at 1858
     (emphasis added), and concluded that
    the “available” remedies that must be exhausted are
    procedures that are “capable of use to obtain some relief for
    the action complained of,” 
    id. at 1859
     (citation and internal
    quotation marks omitted). The Court identified three
    circumstances in which an administrative procedure may be
    deemed unavailable within the meaning of the PLRA,
    including where the procedure is “so opaque that it becomes,
    practically speaking, incapable of use.”11 
    Id.
     Because the
    record in Ross suggested the state’s grievance procedure had
    “some bewildering features,” the Court remanded the case for
    further consideration of whether the respondent had available
    remedies to exhaust. 
    Id. at 1860, 1862
    .
    We have said that the particular circumstances of the
    prisoner’s case must be considered when deciding whether
    administrative remedies were properly exhausted. Albino,
    747 F.3d at 1172. Under the particular circumstances of
    Fuqua’s case, we do not hesitate to conclude that ADOC’s
    11
    The Ross decision was issued after the district court ruled in this
    case. In Ross, the Court concluded that an administrative procedure is
    unavailable when: (1) “it operates as a simple dead end—with officers
    unable or consistently unwilling to provide any relief,” or “where the
    relevant administrative procedure lacks authority to provide any relief”;
    (2) it is “so opaque that it becomes, practically speaking, incapable of use
    . . . so that no ordinary prisoner can make sense of what it demands”; or
    (3) “administrators thwart inmates from taking advantage of a grievance
    process through machination, misrepresentation, or intimidation.” Ross,
    136 S. Ct. at 1859–60 (citations and internal quotation marks omitted).
    24                    FUQUA V. RYAN
    expectation that Fuqua would exhaust his religious
    accommodation claim by pursuing a grievance pursuant to
    D.O. 802, while simultaneously pursuing a D.O. 803
    disciplinary appeal, is precisely the sort of “essentially
    ‘unknowable’” procedure that the Ross Court had in mind.
    Ross, 136 S. Ct. at 1859.
    First, we are at a loss to divine what the substance of
    Fuqua’s grievance would have been. Fuqua was assigned to
    his new job in the kitchen on September 21. D.O. 904 would
    have required that he provide 30 days notice of his request to
    be rescheduled, but Fuqua did not have 30 days notice that he
    would be ordered to work on the Feast of Trumpets. Second,
    the two letters Fuqua drafted on September 21 and 24 only
    sought shift changes. He did not receive a response to his
    second letter until September 29, five days after he was
    suspended from work. At that point, no purpose would have
    been served by grieving the denial of his requests to be
    rescheduled, because Fuqua was no longer scheduled to work
    in the kitchen; he had already been suspended. Even if Fuqua
    had filed a formal grievance prior to the disciplinary hearing
    to address his suspension from the kitchen crew, the loss of
    his job was imposed as a disciplinary sanction after he was
    convicted of the disciplinary infraction, along with other
    sanctions, and ADOC policy is absolutely clear that
    grievances may not be used as substitutes for appealing
    disciplinary convictions or sanctions. See D.O. 802.01 ¶¶ 1.3,
    1.4 (providing that inmates may not file a grievance unless
    the issue raised in the grievance is “outside the scope” of any
    disciplinary action). The only path for contesting the
    conviction and sanctions was by exhausting a disciplinary
    appeal. Fuqua completed every step of the disciplinary
    appeal process and repeatedly voiced his need for religious
    accommodation. There was nothing ambiguous about
    FUQUA V. RYAN                          25
    Fuqua’s request; defendants were clearly on notice of the
    relief he sought. See Griffin, 
    557 F.3d at 1120
    . On this
    record, we conclude “the purposes of the PLRA exhaustion
    requirement have been fully served.” Reyes, 810 F.3d at 658.
    C. Reinstatement of Screened Defendants
    Fuqua does not appeal the dismissal of his due process
    claims, but he urges us to direct the district court to reinstate
    certain defendants who were dismissed at the screening stage.
    We decline to do so. Because Fuqua’s complaint does not
    explain how the dismissed defendants violated his rights
    under the First Amendment or RLUIPA, we affirm the district
    court’s dismissal of the defendants. See Bell Atlantic Corp.
    v. Twombly, 
    550 U.S. 544
    , 570 (2007).
    IV. CONCLUSION
    We reverse the district court’s ruling that Fuqua failed to
    exhaust his available administrative remedies. The claims
    Fuqua exhausted are limited to: (1) the request to have his
    shifts rescheduled; (2) the defense that his refusal to work in
    the kitchen on September 24, 2014 was because of his
    religious exercise; and (3) the argument that the conviction
    and sanctions should be expunged as violative of the First
    Amendment and RLUIPA. We affirm the district court’s
    § 1915A screening decision, and remand for consideration of
    the merits of Fuqua’s First Amendment and RLUIPA claims.
    Fuqua is awarded his costs on appeal. See Fed. R. App. P.
    39(a)(4).
    AFFIRMED in part, REVERSED in part, and
    REMANDED.