CARIENE CADENA V. CUSTOMER CONNEXX LLC ( 2022 )


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  •                                                                              FILED
    FOR PUBLICATION
    OCT 24 2022
    UNITED STATES COURT OF APPEALS                      MOLLY C. DWYER, CLERK
    U.S. COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    CARIENE CADENA; ANDREW                         No.    21-16522
    GONZALES, on behalf of themselves and
    all others similarly situated,                 D.C. No.
    2:18-cv-00233-APG-DJA
    Plaintiffs-Appellants,
    v.                                            OPINION
    CUSTOMER CONNEXX LLC; JANONE,
    INC.; DOES, 1 through 50, inclusive,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the District of Nevada
    Andrew P. Gordon, District Judge, Presiding
    Argued and Submitted June 14, 2022
    San Francisco, California
    Before: Jay S. Bybee, Consuelo M. Callahan, and Daniel P. Collins, Circuit
    Judges.
    Opinion by Judge Bybee
    SUMMARY *
    Labor Law
    The panel reversed the district court’s summary judgment in favor of defendant
    Customer Connexx LLC and remanded for further proceedings in a collective action
    brought under the Fair Labor Standards Act by call center workers.
    The workers provided customer service and scheduling to customers over a “soft
    phone,” operated only through their employer-provided computers. They alleged
    that their time booting up and shutting down their computers was an integral and
    indispensable part of their principal duties, making the time compensable under the
    FLSA, as amended by the Portal-to-Portal Act.
    The panel concluded that the district court correctly identified the workers’
    principal duties as answering customer phone calls and scheduling appliance
    pickups. Agreeing with the Tenth Circuit, the panel held that the workers’ duties
    could not be performed without turning on and booting up their work computers,
    and having a functioning computer was necessary before the workers could receive
    calls and schedule appointments. Accordingly, turning on the computers was
    integral and indispensable to the workers’ duties and was a principal activity under
    the FLSA. It therefore was compensable.
    The panel reversed the district court’s summary judgment on the FLSA claim and
    remanded to the district court for consideration of whether time spent shutting down
    computers was compensable, whether the time spent booting up and down the
    computers was not compensable under the de minimis doctrine, and whether
    Connexx had no knowledge of the alleged overtime such that it was not in violation
    of the FLSA’s overtime requirements.
    *
    This summary constitutes no part of the opinion of the court. It has been
    prepared by court staff for the convenience of the reader.
    COUNSEL
    Joshua D. Buck (argued), Mark R. Thierman, and Leah L. Jones, Thierman Buck
    LLP, Reno, Nevada, for Plaintiffs-Appellants.
    Veronica T. Hunter (argued) and Paul T. Trimmer, Jackson Lewis PC, Las Vegas,
    Nevada, for Defendants-Appellees.
    Frances Y. Ma (argued), Attorney; Rachel Goldberg, Counsel for Appellate
    Litigation; Jennifer S. Brand, Associate Solicitor; Seema Nanda, Solicitor of Labor;
    United States Department of Labor, Office of the Solicitor, Washington, D.C.; for
    Amicus Curiae Secretary of Labor.
    BYBEE, Circuit Judge:
    Plaintiffs-Appellants Cariene Cadena and similarly situated employees
    (Appellants) are employed by Customer Connexx LLC (Connexx) to operate a call
    center in Las Vegas, Nevada. Appellants’ primary responsibilities are to provide
    customer service and scheduling to customers over a “soft phone,” operated only
    through their employer-provided computers. We are asked to determine whether
    their time booting up and shutting down their computers is an integral and
    indispensable part of their principal duties, making the time compensable under the
    Fair Labor Standards Act (FLSA), 
    29 U.S.C. §§ 201
    –19. The district court granted
    summary judgment for Connexx. We reverse and remand for further proceedings.1
    I.   BACKGROUND
    Connexx, a wholly owned subsidiary of JanOne Inc., operates a call center
    in Las Vegas, Nevada that provides customer service and scheduling for an
    appliance recycling business. Appellants work in-person at the call center in a
    variety of hourly-paid, non-exempt positions, including as call center agents whose
    primary responsibilities are to provide customer service and scheduling functions
    1
    Our holding is limited to the facts presented in this case—that is,
    Appellants using employer-provided computers to perform their duties while
    working at a central work site. We are not asked to consider, and offer no opinion
    on, whether the same time would be compensable under the FLSA if Appellants
    worked remotely or used their personal computers to perform these duties.
    2
    for customers over the phone.2 Like many employers, Connexx has a policy
    prohibiting “off the clock” work and requires hourly employees to record their
    actual hours worked each day. Employees clock in and out using a computer-
    based timekeeping program, which they must do before accessing other job-
    relevant programs. To reach the timekeeping program, employees must awaken or
    turn on their computers, log in using a username and password, and open up the
    timekeeping system. Appellants are not assigned to a particular computer and they
    testified that, depending on the age of the computer and whether the computer was
    off or in sleep mode, it would take anywhere from a minute to twenty minutes for
    the computer to boot-up so they could clock in. Appellants estimate the average
    boot up time is between 6.8 to 12.1 minutes. Connexx allows employees to correct
    inaccuracies in their timecards that occur due to technical issues using a “punch
    claim form.”
    Once clocked in, Appellants load various programs and scripts and confirm
    that their phone is connected and ready to accept calls. Connexx agents use a
    phone program called “Five9,” an application that operates through employees’
    2
    Appellants include the two named plaintiffs, Cariene Cadena and Andrew
    Gonzales, and fifteen opt-in plaintiffs who, after receiving notice of the
    conditionally certified FLSA collective action, executed consent forms to join the
    collective action.
    3
    computers rather than through a physical phone. At the end of their shift,
    employees wrap up any calls they are on, close out of job-relevant programs, clock
    out, and then log off or shut down their computers.3 Connexx employees gave
    varied accounts of how long it took to log off of their computers, ranging from less
    than a minute to fifteen minutes, and Appellants estimate it took an average of 4.75
    to 7.75 minutes to log off and boot down the computers.
    Appellants filed suit in Nevada state court on behalf of themselves and
    similarly situated employees alleging violations of the overtime provisions of the
    FLSA and Nevada law. They contend that they were not
    paid for the time spent booting up their computers prior to clocking in to the
    electronic timekeeping system or closing down their computers after clocking out
    of the timekeeping program. Defendants removed the case to federal court.
    The district court conditionally certified the FLSA collective action and
    notice was sent to putative collective action members, resulting in fifteen opt-in
    3
    Appellants allege that employees were instructed “to make sure that [their]
    computer[s] [are] completely shut down.” Connexx claims that employees were
    never instructed to turn off their computers and presented testimony from various
    employees that it was a personal preference to shut their computer down all the
    way and that most people would leave after logging out without waiting for the
    computer to shut down. However, other employees testified that they were advised
    or instructed to shut down their computers all the way. Because Connexx filed for
    summary judgment, we will assume for purposes of this appeal that employees
    were instructed to shut down their computers at the end of their shift.
    4
    plaintiffs currently in the suit. Connexx moved to decertify the FLSA collective
    action and for summary judgment on the FLSA claim. The district court granted
    summary judgment to Defendants, holding that “[s]tarting and turning off
    computers and clocking in and out of a timekeeping system are not principal
    activities” because Connexx did not hire employees for that purpose, but “to
    answer customer phone calls and perform scheduling tasks.” The district court
    noted that Connexx “could dispense with the electronic timekeeping method and
    the employees could still perform their work.” The court compared booting up to
    “the electronic equivalent of waiting in line to clock in or out of a physical
    timeclock, which is non-compensable.” The court concluded that those tasks “are
    not integral and indispensable to the employees’ duties as call center customer
    service agents.” Having disposed of the FLSA claim, the district court declined to
    exercise supplemental jurisdiction and remanded the state law claims to state court.
    The district court denied Appellants’ motion for reconsideration.
    Appellants timely filed a notice of appeal. The United States Department of
    Labor (DOL) filed an amicus brief in support of Appellants.
    II.   STANDARD OF REVIEW
    We have jurisdiction under 
    28 U.S.C. § 1291
    . We “review a district court’s
    grant of summary judgment de novo, and may affirm on any basis supported by the
    5
    record.” Gordon v. Virtumundo, Inc., 
    575 F.3d 1040
    , 1047 (9th Cir. 2009) (citing
    Burrell v. McIlroy, 
    464 F.3d 853
    , 855 (9th Cir. 2006)). “Our review is governed
    by the same standard used by the trial court under Federal Rule of Civil Procedure
    56.” 
    Id.
     (citing Adcock v. Chrysler Corp., 
    166 F.3d 1290
    , 1292 (9th Cir. 1999)).
    “Viewing the evidence in the light most favorable to the nonmoving party, we must
    determine whether there are any genuine issues of material fact and whether the
    district court correctly applied the relevant substantive law.” 
    Id.
     (quoting
    Devereaux v. Abbey, 
    263 F.3d 1070
    , 1074 (9th Cir. 2001) (en banc)).
    “Whether an activity is excluded from hours worked under the FLSA, as
    amended by the Portal-to-Portal Act, is a mixed question of law and fact.” Ballaris
    v. Wacker Siltronic Corp., 
    370 F.3d 901
    , 910 (9th Cir. 2004). “The nature of the
    employees’ duties is a question of fact, and the application of the FLSA to those
    duties is a question of law.” 
    Id.
    III.   DISCUSSION
    Appellants have raised a single issue for our review: Whether Appellants’
    time spent booting up and shutting down their computers, through which they
    access their phone and customer service programs, is an integral and indispensable
    part of their duties and thus compensable under the FLSA. We will begin with
    important background on the FLSA, including the Portal-to-Portal Act, which
    6
    amended the FLSA; DOL regulations; and the relevant jurisprudence. We will
    then apply those standards to Connexx’s call center employees.
    A.    The Fair Labor Standards Act
    Enacted in 1938, the FLSA requires employers to pay employees one and
    one-half times their regular pay for any time worked over forty hours per
    workweek. 
    29 U.S.C. § 207
    . In 1946, the Supreme Court held that “the statutory
    workweek includes all time during which an employee is necessarily required to be
    on the employer’s premises, on duty or at a prescribed workplace.” Anderson v.
    Mt. Clemens Pottery Co., 
    328 U.S. 680
    , 690–91 (1946). The Court’s interpretation
    in Mt. Clemens extended to preliminary activities like “walking to work on the
    employer’s premises,” “putting on aprons and overalls,” and “turning on switches
    for lights and machinery.” 
    Id.
     at 691–93.
    In response, in 1947 Congress passed the Portal-to-Portal Act, 
    29 U.S.C. §§ 251
    –62, to correct the “unexpected liabilities” created by the FLSA being
    “interpreted judicially in disregard of long-established customs, practices, and
    contracts between employers and employees.” 
    Id.
     § 251(a). The Act provided that
    no employer shall be subject to any liability or punishment under the
    [FLSA] . . . on account of the failure of such employer to pay an
    employee minimum wages, or to pay an employee overtime
    compensation, for or on account of any of the following activities
    ...—
    7
    (1) walking, riding, or traveling to and from the actual place of
    performance of the principal activity or activities which such
    employee is employed to perform, and
    (2) activities which are preliminary to or postliminary to said
    principal activity or activities,
    which occur either prior to the time on any particular workday at
    which such employee commences, or subsequent to the time on any
    particular workday at which he ceases, such principal activity or
    activities.
    Id. § 254(a).
    In the wake of the Portal-to-Portal Act, the Supreme Court revised its prior
    understanding of the FLSA and held that “activities performed either before or
    after the regular work shift . . . are compensable . . . if those activities are an
    integral and indispensable part of the principal activities for which covered
    workmen are employed.” Steiner v. Mitchell, 
    350 U.S. 247
    , 256 (1956). Activities
    that are “integral and indispensable” are themselves treated as “principal activities”
    under the Portal-to-Portal Act. See IBP, Inc. v. Alvarez, 
    546 U.S. 21
    , 37 (2005).
    The first principal activity of the day begins the workday and “any [waiting] time
    that occurs after the beginning of the employee’s first principal activity and before
    the end of the employee’s last principal activity . . . is covered by the FLSA.” Id.;
    see 
    29 C.F.R. § 790.8
    (a) (interpreting “‘principal’ activities” as the activities an
    employee is “employed to perform”); 
    id.
     § 790.7(b) (“‘preliminary activity’
    8
    mean[s] an activity engaged in by an employee before the commencement of his
    ‘principal’ activity or activities”). The Portal-to-Portal Act did not change earlier
    interpretations of the term “work,” see IBP, 
    546 U.S. at 28
    , which the Court
    defined as “physical or mental exertion (whether burdensome or not) controlled or
    required by the employer and pursued necessarily and primarily for the benefit of
    the employer and his business,” Tennessee Coal, Iron & R.R. Co. v. Muscoda Loc.
    No. 123, 
    321 U.S. 590
    , 598 (1944); see 
    29 C.F.R. § 790.6
    (b) (defining “workday”
    as “the period between the commencement and completion on the same workday
    of an employee’s principal activity or activities[,] . . . includ[ing] all time within
    that period whether or not the employee engages in work throughout all of that
    period”).
    The “integral and indispensable test is tied to the productive work that the
    employee is employed to perform” and does not include all activities an employer
    requires. Integrity Staffing Sols., Inc. v. Busk, 
    574 U.S. 27
    , 36 (2014). “An
    activity is therefore integral and indispensable to the principal activities that an
    employee is employed to perform if it is an intrinsic element of those activities and
    one with which the employee cannot dispense if he is to perform his principal
    activities.” 
    Id. at 33
    . Applying these standards, the Court has held that preparation
    of equipment necessary to perform principal activities is compensable. See
    9
    Steiner, 
    350 U.S. at 256
     (time spent changing clothes at beginning of a shift and
    showering after at a battery factory was indispensable because workers were
    exposed to toxic dust); Mitchell v. King Packing Co., 
    350 U.S. 260
    , 263 (1956)
    (pre-shift knife sharpening was integral and indispensable to the jobs of
    “knifemen” employed to butcher animals at a meatpacking plant); see also 
    29 C.F.R. § 785.24
     (providing examples of tasks that are compensable under the
    integral and indispensable test). DOL regulations provide other examples of
    compensable preparatory time. 
    29 C.F.R. § 790.8
    (b)(1) (stating that a lathe
    operator’s time spent oiling, greasing, or cleaning his machine, or installing a new
    cutting tool, is compensable); 
    id.
     § 790.8(b)(2) (stating that a garment worker, who
    is required to report early to distribute clothing at the work-benches of other
    employees or get machines ready for operation by others, similarly must be paid
    for that time).
    In contrast, the Court has said that time spent waiting to perform the first
    principal activity of the day is ordinarily not compensable. See IBP, 
    546 U.S. at
    40–42 (holding the time spent waiting to don protective equipment, as the first
    principal activity of the day, is not compensable); 
    29 C.F.R. § 785.24
     (“[A]ctivities
    such as checking in and out and waiting in line to do so would not ordinarily be
    regarded as integral parts of the principal activity or activities.”). And in Integrity
    10
    Staffing Solutions, the Court found that Amazon warehouse employees who were
    required to undergo security screening before leaving the warehouse were not
    entitled to compensation because the screening was not “an intrinsic element” of
    the job the employees were employed to perform—retrieving products from
    shelves and packaging them for shipment. 574 U.S. at 29–30, 35. The Court made
    clear that the integral and indispensable test does not encompass all activities that
    are required by the employer. Id. at 36. But it does encompass those activities that
    the employee is employed to perform. Id. at 37.
    B.    Whether Booting Up and Down Employees’ Computers Is Integral and
    Indispensable to Their Principal Duties
    To determine whether booting up and down the computers is compensable
    under the FLSA, we must first identify the employees’ principal duties—that is, the
    work that they are employed to perform. The parties do not dispute the nature of
    the employees’ duties and the district court correctly identified employees’
    principal duties as “answer[ing] customer phone calls and perform[ing] scheduling
    tasks.”
    The manner in which employees perform these duties is relevant. Connexx
    operates a physical call center with numerous computer workstations on a single
    floor. Employees are not assigned to any particular computer, so they select a
    11
    workstation when they arrive on a “first come, first serve” basis. Based on whether
    the employee who used that computer last shut down the computer or left it in
    sleep mode, the employees either fully turn on the computer or wake the computer
    from sleep mode. Employees enter their credentials to log in and then are able to
    load the electronic timekeeping program and clock in. Employees accept customer
    calls through the “Five9” program. Five9 is a “soft phone” which allows
    employees to receive customer calls through their computers. There is no
    hardware, other than the computer running the program, needed to accept customer
    calls. Employees also load scripts through the Five9 program that correspond to
    the specific utility program for which Connexx is providing scheduling services.
    As necessary, employees may also load programs like Microsoft Excel and Office
    365.
    The key question is whether turning on and off the computers is integral and
    indispensable to the employees’ principal activities of receiving customer phone
    calls and scheduling appliance pickups. If it is, turning on the computer itself is a
    principal activity, see IBP, 
    546 U.S. at 37
     (“[A]ny activity that is ‘integral and
    indispensable’ to a ‘principal activity’ is itself a ‘principal activity’ ”), and the time
    spent waiting for the boot up process is a part of the continuous workday, see 
    id.
    (“[D]uring a continuous workday, any [waiting] time that occurs after the
    12
    beginning of the employee’s first principal activity and before the end of the
    employee’s last principal activity . . . is covered by the FLSA.”). If turning on the
    computer is not integral and indispensable, it is outside of the continuous workday
    and non-compensable. See id.; see also 
    29 C.F.R. § 790.7
    (b) (“‘[P]reliminary
    activity’ mean[s] an activity engaged in by an employee before the commencement
    of his ‘principal’ activity or activities . . . .”). Here, the employees’ duties cannot
    be performed without turning on and booting up their work computers, and having
    a functioning computer is necessary before employees can receive calls and
    schedule appointments. Accordingly, turning on the computers is integral and
    indispensable to the employees’ duties and is a principal activity under the FLSA.4
    The district court concluded that “[s]tarting and turning off computers and
    clocking in and out of a timekeeping system are not principal activities because
    [Connexx] did not hire its customer service agents to turn computers on and off or
    4
    Our analysis and conclusion here is limited to whether booting up the
    computers is compensable because the task is integral and indispensable to the
    employees’ duties and therefore a principal activity under the FLSA. Because
    shutting down the computers is not integral and indispensable to the employees’
    ability to conduct calls, it is not compensable under this theory. Time spent
    shutting down the computers may be compensable if the task is determined to be a
    principal activity in and of itself. As previously noted, the parties dispute whether
    employees were instructed to shut down their computers at the end of their shifts.
    See supra n.2. We leave to the district court on remand to determine whether
    shutting down the computers is compensable under any circumstances.
    13
    to clock in and out of a timekeeping system.” In our view, the district court erred
    in characterizing the inquiry. The district court asked whether “engaging with a
    computer and loading a timekeeping program to clock in” is integral to the
    employees’ duties. We acknowledge that clocking in may not be integral to the
    tasks for which the employees were hired and could be accomplished by other
    means, such as the traditional time clock or a time sheet. We think the correct
    inquiry is whether engaging the computer, which contains the phone program,
    scripts, customer information, and email programs, is integral to the employees’
    duties. That is, we should evaluate the importance of booting up the computer to
    the employees’ primary duties of answering calls and scheduling rather than to
    their need to clock in using the electronic timekeeping system.
    When the employees’ duties are understood in this way, the electronic
    timekeeping system becomes a red herring. It is a convenience to the employer.5
    It has no impact on the “integral and indispensable” analysis except to show us
    5
    The district court analogized boot up time to waiting in line to clock in.
    The comparison is not appropriate. If there is an analogy to be made to waiting in
    line to clock in, it would be the time it takes the computer to pull up the
    timekeeping program once an employee has booted up the computer. Our holding
    does not, as Connexx suggests, effectively prohibit employers from using
    computer timekeeping programs or contradict DOL regulations implying that no
    specific form of timekeeping is required. See 
    29 C.F.R. § 785.48
     (“Time clocks
    are not required.”).
    14
    when Connexx began counting the employees’ time. The district court erred by
    analyzing logging in to a computer in order to clock in to the timekeeping system
    as one act and then concluding that the employees could perform their work
    without clocking in. When framed correctly, the answer to the question—whether
    booting up the computers is integral and indispensable to the employees’ customer
    service duties—is clear. All of the employees’ principal duties require the use of a
    functional computer, so turning on or waking up their computers at the beginning
    of their shifts is integral and indispensable to their principal activities. Because
    clocking in to the timekeeping program occurs after booting up the computer—the
    first principal activity of the day—it is compensable. See IBP, 
    546 U.S. at 37
    .
    We recognize that not all activities an employer requires as a part of an
    employee’s duties are compensable. See Integrity Staffing Sols., 574 U.S. at 36
    (warning that treating all employer-required activities as integral and indispensable
    is overbroad). But when, as here, the required activity bears such a close
    relationship to the employees’ principal duties that employees cannot eliminate the
    required activity and still perform their principal duties, the activity is
    compensable. Unlike in Integrity Staffing Solutions, where the employer could do
    away with security screening without impairing the warehouse employees’ ability
    15
    to retrieve and package products, Connexx call center employees cannot perform
    their principal duties without first booting up their computers.
    The Tenth Circuit recently reached the same conclusion when faced with a
    similar claim from call center representatives. In Peterson v. Nelnet Diversified
    Solutions, LLC, 
    15 F.4th 1033
     (10th Cir. 2021), the employees’ principal
    responsibilities were to “service student loans and interact with debtors over the
    phone and through email.” 
    Id.
     at 1035–36. Before clocking in to an electronic
    timekeeping system, each employee had to wake up her work computer, enter her
    credentials, and load the desktop and the company’s intranet system, which
    contained the link to clock in. 
    Id. at 1036
    . The median amount of time spent on
    boot up was “approximately two minutes per shift.” 
    Id.
     The district court found
    the time was compensable but concluded that it was de minimis. 
    Id.
     On appeal,
    the Tenth Circuit affirmed that the time was compensable but reversed on the
    applicability of the de minimis doctrine, holding that the regularity and absence of
    administrative difficulty in recording the time made it compensable. 
    Id. at 1049
    .
    In so holding, the court found an “obvious connection between the computers and
    software programs and the work the [call center representatives] are employed to
    perform” and because “the data and tools necessary to [perform the employees’]
    principal duties exist on the computer,” booting up the computer is integral and
    16
    indispensable to their duties. 
    Id.
     at 1041–42. The Tenth Circuit also concluded
    that “turning on a computer, entering passwords, and launching software is not
    analogous to waiting in line to punch a clock, particularly when—very much
    unlike a time clock—the computer itself is an integral tool for the work the
    individual is employed to perform.” 
    Id. at 1041
    .
    Connexx argues that Peterson is distinguishable because the call center
    employees there were all required to perform “several preshift tasks before they
    clocked in” including booting up the computer and loading relevant programs,
    whereas here, as soon as the computer is turned on, the employees can access the
    timekeeping system. Connexx’s proffered differences do not hold up. While the
    employees in Peterson did have to enter their badge or credentials and the
    company’s intranet system was automatically launched before the link to the
    timekeeping software appeared, see 
    id. at 1036
    , this is not fundamentally different
    from the process to which Connexx employees have testified. Connexx employees
    have to turn on or wake up their computers, enter their login credentials, and wait
    for their desktop to load, before they can launch their timekeeping software and
    clock in.
    Because Appellants cannot perform their principal duties—receiving
    customer calls and scheduling—without a functional computer, booting up their
    17
    computers at the beginning of their shifts is integral and indispensable and
    therefore compensable under the FLSA.
    C.    Alternative Grounds for Affirmance
    Connexx urges us to affirm on two alternative grounds. First, Connexx
    argues that we should affirm because even if the boot up time is not preliminary, it
    is non-compensable under the de minimis doctrine. The de minimis doctrine is not
    codified in the FLSA, but has its origins in the Court’s pre-Portal-to-Portal Act
    decision in Mt. Clemens. There the Court invoked the ancient principle of de
    minimis non curat lex—the law does not concern itself with trifles—and stated that
    the FLSA “d[id] not . . . preclude the application of a de minimis rule” where “the
    matter in issue covers only a few seconds or minutes of work beyond the scheduled
    working hours.” 
    Id. at 692
     (emphasis added). We have since recognized the
    doctrine in the FLSA context. Lindow v. United States, 
    738 F.2d 1057
    , 1062 (9th
    Cir. 1984) (“As a general rule, employees cannot recover for otherwise
    compensable time if it is de minimis.”); see Alvarez v. IBP, Inc., 
    339 F.3d 894
    ,
    903–04 (9th Cir. 2003), aff’d on other grounds, 
    546 U.S. 21
     (2005). DOL has
    recognized the doctrine in its regulations. See 
    29 C.F.R. § 785.47
     (“[I]nsubstantial
    or insignificant periods of time beyond the scheduled working hours, which cannot
    as a practical administrative matter be precisely recorded for payroll purposes, may
    18
    be disregarded.”). More recently, however, the Court has questioned the
    application of the de minimis doctrine to the FLSA. Sandifer v. U.S. Steel Corp.,
    
    571 U.S. 220
    , 234 (2014) (“A de minimis doctrine does not fit comfortably within
    the statute at issue here, which, it can fairly be said, is all about trifles . . . .”). The
    district court acknowledged Connexx’s argument that the time was de minimis but
    did not reach the issue because it ruled on the preliminary/postliminary ground.
    Second, Connexx argues that we can affirm on the alternative basis that
    Connexx had no actual or constructive knowledge of the alleged overtime. In
    general, “an employee must be compensated for all hours worked,” including “[a]ll
    time during which an employee is suffered or permitted to work whether or not he
    is required to do so.” 
    29 C.F.R. § 778.223
    (a). DOL has further explained that
    “[t]he rule is also applicable to work performed away from the premises or the job
    site, or even at home. If the employer knows or has reason to believe that the work
    is being performed, he must count the time as hours worked.” 
    29 C.F.R. § 785.12
    (emphasis added). We have summarized the rule:
    [W]here an employer has no knowledge that an employee is engaging
    in overtime work and that employee fails to notify the employer or
    deliberately prevents the employer from acquiring knowledge of the
    overtime work, the employer’s failure to pay for the overtime hours is
    not a violation of [
    29 U.S.C. § 207
    ].
    19
    Forrester v. Roth’s I. G. A. Foodliner, Inc., 
    646 F.2d 413
    , 414 (9th Cir. 1981).
    Connexx argues that since it had a procedure for its employees to report additional
    time, it is not responsible for compensating its employees for unreported time
    because it did not know the work was being performed. The district court did not
    reach this issue.
    We decline to take up either issue. Both questions involve disputed factual
    questions that the district court should decide in the first instance on remand. We
    express no view on the merits of either issue.
    IV.   CONCLUSION
    We reverse summary judgment on the FLSA claim and remand to the district
    court for consideration of whether time spent shutting down computers is
    compensable, whether the time spent booting up and down the computers is not
    compensable under the de minimis doctrine and whether Connexx had no
    knowledge of the alleged overtime such that it is not in violation of 
    29 U.S.C. § 207
    .
    REVERSED AND REMANDED.
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