Sakkab v. Luxottica Retail North America, Inc. , 803 F.3d 425 ( 2015 )


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  •                        FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    SHUKRI SAKKAB, an individual, on                       No. 13-55184
    behalf of himself, and on behalf of
    all persons similarly situated,                          D.C. No.
    Plaintiff-Appellant,               3:12-cv-00436-
    GPC-KSC
    v.
    LUXOTTICA RETAIL NORTH                                    OPINION
    AMERICA, INC., an Ohio corporation,
    Defendant-Appellee.
    Appeal from the United States District Court
    for the Southern District of California
    Gonzalo P. Curiel, District Judge, Presiding
    Argued and Submitted
    June 3, 2015—Pasadena, California
    Filed September 28, 2015
    Before: Milan D. Smith, Jr., and N. Randy Smith, Circuit
    Judges, and Joan H. Lefkow,* Senior District Judge.
    *
    The Honorable Joan Humphrey Lefkow, Senior District Judge for the
    United States District Court for the Northern District of Illinois, sitting by
    designation.
    2           SAKKAB V. LUXOTTICA RETAIL N. AM.
    Opinion by Judge Milan D. Smith, Jr.;
    Dissent by Judge N.R. Smith
    SUMMARY**
    Federal Arbitration Act / CA Private Attorney
    General Act
    The panel reversed the district court’s order granting
    Luxottica Retail North America, Inc.’s motion to compel
    arbitration of claims and dismissing plaintiff’s first amended
    complaint, in a putative class action raising class
    employment-related claims and a non-class representative
    claim for civil penalties under the Private Attorney General
    Act.
    Luxottica sought to compel arbitration under a dispute
    resolution agreement contained in its Retail Associate Guide.
    Plaintiff argued that the portion of the alternative dispute
    resolution agreement prohibiting him from bringing any
    PAGA claims on behalf of other employees was
    unenforceable under California law.
    After the district court entered judgment in this case, the
    California Supreme Court announced the rule in Iskanian v.
    CLS Transportation Los Angeles, LLC, 
    59 Cal. 4th 348
    (2014), barring the waiver of representative claims under
    PAGA.
    **
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    SAKKAB V. LUXOTTICA RETAIL N. AM.                  3
    The panel held that the waiver of plaintiff’s representative
    PAGA claim could not be enforced. The panel held that the
    Federal Arbitration Act did not preempt the California rule
    announced in Iskanian. Specifically, the panel held that
    following the logic of AT&T Mobility LLC v. Concepcion,
    
    131 S. Ct. 1740
    (2011), the Iskanian rule is a “generally
    applicable” contract defense that may be preserved by the
    FAA’s § 2 savings clause, provided it did not conflict with
    the FAA’s purposes. The panel further found that the
    Iskanian Rule did not conflict with the FAA’s purposes.
    The panel held that the non-PAGA claims in the first
    amended complaint must be arbitrated. The panel remanded
    for the district court and the parties to decide in the first
    instance where plaintiff’s representative PAGA claim should
    be resolved, and to conduct other proceedings consistent with
    this opinion.
    Dissenting, Judge N.R. Smith would hold that the
    majority should have applied Concepcion and deferred to the
    FAA’s “liberal federal policy favoring arbitration.” Judge
    N.R. Smith would hold that the Iskanian rule is preempted by
    the FAA, and he would affirm the district court.
    COUNSEL
    Kyle R. Nordrehaug (argued), Norman B. Blumenthal, and
    Aparajit Bhowmik, Blumenthal, Nordrehaug & Bhowmik, La
    Jolla, California, for Plaintiff-Appellant.
    Keith A. Jacoby (argued), Scott M. Lidman, and Judy M.
    Iriye, Littler Mendelson, P.C., Los Angeles, California, for
    Defendant-Appellee.
    4         SAKKAB V. LUXOTTICA RETAIL N. AM.
    Andrew J. Pincus (argued) and Archis A. Parasharami, Mayer
    Brown LLP, Washington, D.C., for Amici Curiae.
    OPINION
    M. SMITH, Circuit Judge:
    This appeal presents issues of first impression regarding
    the scope of Federal Arbitration Act (FAA) preemption,
    9 U.S.C. § 2 et seq., and the meaning of the Supreme Court’s
    decision in AT&T Mobility LLC v. Concepcion, 
    131 S. Ct. 1740
    (2011). We must decide whether the FAA preempts the
    California rule announced in Iskanian v. CLS Transportation
    Los Angeles, LLC, 
    59 Cal. 4th 348
    (2014), which bars the
    waiver of representative claims under the Private Attorneys
    General Act of 2004 (PAGA), Cal. Lab. Code § 2698 et seq.
    After closely examining Concepcion and the Court’s other
    statements regarding the purposes of the FAA, we conclude
    that the Iskanian rule does not stand as an obstacle to the
    accomplishment of the FAA’s objectives, and is not
    preempted. We reverse the judgment of the district court and
    remand for further proceedings.
    FACTS AND PROCEDURAL BACKGROUND
    The Plaintiff-Appellant, Shukri Sakkab (Sakkab), is a
    former employee of Lenscrafters, an eyewear retailer owned
    by the Defendant-Appellee, Luxottica Retail North America,
    Inc. (Luxottica). On January 17, 2012, Sakkab filed a
    putative class action complaint against Luxottica in the
    Superior Court of the State of California in and for the
    County of San Diego. The complaint asserted four causes of
    action arising out of Sakkab’s employment by Luxottica,
    SAKKAB V. LUXOTTICA RETAIL N. AM.                           5
    including (1) unlawful business practices, (2) failure to pay
    overtime compensation, (3) failure to provide accurate
    itemized wage statements, and (4) failure to pay wages when
    due. The complaint alleged that Luxottica misclassified
    Sakkab and other employees as supervisors so that they
    would be exempt from overtime wages and meal and rest
    breaks. Luxottica answered and timely removed the case to
    federal court. On March 27, 2012, Sakkab filed a first
    amended complaint (FAC) adding a non-class, representative
    claim for civil penalties under the PAGA.
    On April 23, 2012, Luxottica filed a motion to compel
    arbitration under the dispute resolution agreement contained
    in its “Retail Associate Guide.” The agreement provided, in
    pertinent part:
    You and the Company each agree that, no
    matter in what capacity, neither you nor the
    Company will (1) file (or join, participate or
    intervene in) against the other party any
    lawsuit or court case that relates in any way to
    your employment with the Company or
    (2) file (or join, participate or intervene in) a
    class-based lawsuit, court case or arbitration
    (including any collective or representative
    arbitration claim).1
    1
    According to Luxottica, two different versions of the dispute resolution
    agreement existed during the time that Luxottica employed Sakkab. In
    June 2011, Luxottica circulated a revised version of the dispute resolution
    agreement. The revised version provided:
    You and the Company each agree that, no matter in
    what capacity, neither you nor the Company will
    (1) file (or join, participate or intervene in) against the
    6            SAKKAB V. LUXOTTICA RETAIL N. AM.
    Sakkab signed an acknowledgment indicating that he
    understood and agreed to the terms of the dispute resolution
    agreement on June 25, 2010.
    On January 10, 2013, the district court granted
    Luxottica’s motion to compel arbitration and dismissed the
    FAC. The court noted that Sakkab did not dispute that his
    first four claims were arbitrable. Sakkab argued, however,
    that the portion of the alternative dispute resolution
    agreement prohibiting him from bringing any PAGA claims
    on behalf of other employees was unenforceable under
    California law. For this reason, Sakkab argued, even if he
    was required to arbitrate his claims, he could not be denied a
    forum for his representative PAGA claim. The district court
    rejected Sakkab’s argument that the right to bring a
    other party any lawsuit or court case that relates in any
    way to your employment with the Company or (2) file
    (or join, participate or intervene in) a class-based
    lawsuit or court case (including any collective action)
    that relates in any way to your employment with the
    Company or (3) file (or join, participate or intervene in)
    a class-based arbitration (including any collective
    arbitration claim) with regard to any claim relating in
    any way to your employment with the Company to the
    extent permitted by applicable law.
    Sakkab acknowledged that he understood and agreed to the terms of the
    revised version. For reasons that are not entirely clear, the district court
    assumed that the earlier version governed the arbitrability of this dispute.
    We need not resolve which version of the agreement governs. Neither
    party has argued that the district court erred by construing the earlier
    version of the agreement instead of the later version, or that the results
    would be any different if one version applied instead of the other. On
    appeal, Sakkab concedes that the version relied on by the district court
    governs, and that this version purports to prohibit him from arbitrating
    representative PAGA claims.
    SAKKAB V. LUXOTTICA RETAIL N. AM.                 7
    representative PAGA claim is unwaivable under California
    law. At the time, the California Supreme Court had not yet
    considered whether PAGA waivers were enforceable under
    California law. Relying on the Supreme Court’s decision in
    AT&T Mobility LLC v. Concepcion, the district court
    concluded that the FAA would preempt a state rule barring
    waiver of PAGA claims. The court then granted the motion
    to compel arbitration of the claims in the FAC, dismissed
    Sakkab’s complaint, and entered judgment. This timely
    appeal followed.
    JURISDICTION AND STANDARD OF REVIEW
    The district court had jurisdiction under 28 U.S.C.
    § 1332(d)(2). We have appellate jurisdiction under 28 U.S.C.
    § 1291 because this is an appeal from a final judgment of the
    district court.
    “The district court’s decision to grant or deny a motion to
    compel arbitration is reviewed de novo.” Knutson v. Sirius
    XM Radio Inc., 
    771 F.3d 559
    , 564 (9th Cir. 2014) (quoting
    Bushley v. Credit Suisse First Boston, 
    360 F.3d 1149
    , 1152
    (9th Cir. 2004)).
    DISCUSSION
    After the district court entered judgment in this case, the
    California Supreme Court ruled that PAGA waivers are
    unenforceable under California Law. Iskanian, 
    59 Cal. 4th 348
    . On appeal, Luxottica argues that the FAA preempts the
    Iskanian rule. After considering the history of the PAGA
    statute and the Supreme Court’s FAA preemption cases, we
    hold that the FAA does not preempt the Iskanian rule.
    8            SAKKAB V. LUXOTTICA RETAIL N. AM.
    I. The Labor Code Private Attorneys General Act
    California’s Labor Code Private Attorneys General Act of
    2004, Cal. Lab. Code § 2698 et seq., “authorizes an employee
    to bring an action for civil penalties on behalf of the state
    against his or her employer for Labor Code violations
    committed against the employee and fellow employees, with
    most of the proceeds of that litigation going to the state.”
    
    Iskanian, 59 Cal. 4th at 360
    . An action brought under the
    PAGA is a type of qui tam action. 
    Id. at 382.
    The PAGA was enacted to correct two perceived flaws in
    California’s Labor Code enforcement scheme. 
    Id. at 378–79.
    The first flaw was that civil penalties were not available to
    redress violations of some provisions of the Labor Code. 
    Id. at 378.
    Those provisions only provided for criminal
    sanctions, not civil fines, and could only be enforced in
    criminal prosecutions brought by district attorneys, not in
    civil actions brought by the Labor Commissioner. See 
    id. at 379.
    As a result, many violations of the Labor Code went
    unpunished. 
    Id. The PAGA
    addressed this problem by
    providing for civil penalties for most Labor Code violations.
    “For Labor Code violations for which no penalty is provided,
    the PAGA provides that the penalties are generally $100 for
    each aggrieved employee per pay period for the initial
    violation and $200 per pay period for each subsequent
    violation.” 
    Id. (citing Cal.
    Lab. Code § 2699(f)(2)).2
    2
    A court may award a lesser amount “if, based on the facts and
    circumstances of the particular case, to do otherwise would result in an
    award that is unjust, arbitrary and oppressive, or confiscatory.” Cal. Lab.
    Code § 2699(e)(2).
    SAKKAB V. LUXOTTICA RETAIL N. AM.                 9
    The second flaw the PAGA addressed was that, even
    where the Labor Code provided for civil penalties, “there was
    a shortage of government resources to pursue enforcement.”
    Id.; see also 2003 Cal. Stat. ch. 906 § 1. The legislative
    history of the PAGA describes the legislature’s perception of
    the seriousness of this problem:
    “Estimates of the size of California’s
    ‘underground economy’—businesses
    operating outside the state’s tax and licensing
    requirements—ranged from 60 to 140 billion
    dollars a year, representing a tax loss to the
    state of three to six billion dollars annually.
    Further, a U.S. Department of Labor study of
    the garment industry in Los Angeles, which
    employs over 100,000 workers, estimated the
    existence of over 33,000 serious and ongoing
    wage violations by the city's garment industry
    employers, but that DIR was issuing fewer
    than 100 wage citations per year for all
    industries throughout the state. [¶] Moreover,
    evidence demonstrates that the resources
    dedicated to labor law enforcement have not
    kept pace with the growth of the economy in
    California.” (Assembly Com. on Labor and
    Employment, Analysis of Sen. Bill No. 796
    (Reg.Sess. 2003–2004) as amended July 2,
    2003, p. 4.)
    
    Iskanian, 59 Cal. 4th at 379
    . To compensate for the lack of
    “[a]dequate financing of essential labor law enforcement
    functions,” the legislature enacted the PAGA to permit
    aggrieved employees to act as private attorneys general to
    collect civil penalties for violations of the Labor Code. 2003
    10           SAKKAB V. LUXOTTICA RETAIL N. AM.
    Cal. Stat. ch. 906 § 1(d). Labor Code section 2699(a)
    provides:
    any provision of [the Labor Code] that
    provides for a civil penalty to be assessed and
    collected by the Labor and Workforce
    Development Agency or any of its
    departments, divisions, commissions, boards,
    agencies, or employees, for a violation of this
    code, may, as an alternative, be recovered
    through a civil action brought by an aggrieved
    employee on behalf of himself or herself and
    other current or former employees . . . .
    Seventy-five percent of the civil penalties recovered by
    aggrieved employees3 under the PAGA are distributed to the
    Labor and Workforce Development Agency, while the
    remainder is distributed to the aggrieved employees. Cal.
    Lab. Code § 2699(i).4
    3
    An “aggrieved employee” is “any person who was employed by the
    alleged violator and against whom one or more of the alleged violations
    was committed.” Cal. Lab. Code § 2699(c).
    4
    Prior to bringing a PAGA action, an employee must notify the
    employer and the Labor and Workforce Development Agency of the
    specific provisions of the Labor Code alleged to have been violated. Cal.
    Lab. Code § 2699.3(a)(1). The Agency is required to notify the employee
    and employer of whether it intends to investigate the alleged violations.
    
    Id. § 2699.3(a)(2)(A).
    An aggrieved employee may commence an action
    if he receives notice that the Agency does not intend to investigate the
    alleged violations, or if he does not receive notice from the Agency within
    33 days of notifying the Agency and the employer. 
    Id. An employee
    may
    also bring a PAGA action if the Agency investigates the alleged violations
    and does not issue a citation to the employer within a specified period of
    time. 
    Id. § 2699.3(a)(2)(B).
                 SAKKAB V. LUXOTTICA RETAIL N. AM.                            11
    Pre-dispute agreements to waive PAGA claims are
    unenforceable under California law. In Iskanian v. CLS
    Transportation Los Angeles, Inc., the California Supreme
    Court held that two state statutes prohibited the enforcement
    of PAGA 
    waivers. 59 Cal. 4th at 382
    –83. The first,
    California Civil Code §1668, codifies the general principle
    that agreements exculpating a party for violations of the law
    are unenforceable.5 The Iskanian court observed that
    allowing employees to waive the right to bring PAGA actions
    would “disable one of the primary mechanisms for enforcing
    the Labor Code.” 
    Id. at 383.
    It reasoned that “[b]ecause such
    an agreement has as its ‘object, . . . indirectly, to exempt [the
    employer] from responsibility for [its] own . . . violation of
    law,’ it is against public policy and may not be enforced.” 
    Id. (alterations in
    original) (quoting Cal. Civ. Code § 1668). The
    Iskanian court also found that agreements waiving the right
    to bring PAGA actions violated California Civil Code § 3513.
    
    Id. Civil Code
    § 3513 codifies the general principle that a
    law established for a public reason may not be contravened
    by private agreement.6 The court reasoned that “agreements
    requiring the waiver of PAGA rights would harm the state’s
    interests in enforcing the Labor Code and in receiving the
    proceeds of civil penalties used to deter violations.” 
    Id. 5 California
    Civil Code §1668 provides that “[a]ll contracts which have
    for their object, directly or indirectly, to exempt anyone from
    responsibility for his own fraud, or willful injury to the person or property
    of another, or violation of law, whether willful or negligent, are against the
    policy of the law.”
    6
    California Civil Code § 3513 provides that “[a]ny one may waive the
    advantage of a law intended solely for his benefit. But a law established
    for a public reason cannot be contravened by a private agreement.”
    12         SAKKAB V. LUXOTTICA RETAIL N. AM.
    Agreements waiving the right to bring “representative”
    PAGA claims–that is, claims seeking penalties for Labor
    Code violations affecting other employees–are also
    unenforceable under California law. In Iskanian, the court
    held that even if the PAGA authorized purely “individual”
    claims,7 an agreement to waive representative PAGA claims
    would be unenforceable. 
    Id. at 384.
    The court observed that
    individual PAGA claims do not “result in the penalties
    contemplated under the PAGA to punish and deter employer
    practices that violate the rights of numerous employees under
    the Labor Code.” 
    Id. (quoting Brown
    v. Ralphs Grocery Co.,
    
    197 Cal. App. 4th 489
    , 502 (Ct. App. 2011)).
    II. The Federal Arbitration Act Does Not Preempt the
    Iskanian Rule
    If the Iskanian rule is valid, Sakkab’s waiver of his right
    to bring a representative PAGA action is unenforceable.
    Therefore, this case turns on whether the FAA, 9 U.S.C. § 2
    et seq., preempts the Iskanian rule. We conclude that it does
    not.
    “The FAA was enacted in 1925 in response to widespread
    judicial hostility to arbitration agreements.” 
    Concepcion, 131 S. Ct. at 1745
    . Section 2 is the “primary substantive
    provision of the Act.” 
    Id. (quoting Moses
    H. Cone Mem’l
    Hosp. v. Mercury Constr. Corp., 
    460 U.S. 1
    , 24 (1983)). It
    provides:
    A written provision in any maritime
    transaction or a contract evidencing a
    7
    The court declined to decide whether the PAGA authorizes purely
    “individual” claims. 
    Iskanian, 59 Cal. 4th at 384
    .
    SAKKAB V. LUXOTTICA RETAIL N. AM.                 13
    transaction involving commerce to settle by
    arbitration a controversy thereafter arising out
    of such contract or transaction, or the refusal
    to perform the whole or any part thereof, or an
    agreement in writing to submit to arbitration
    an existing controversy arising out of such a
    contract, transaction, or refusal, shall be valid,
    irrevocable, and enforceable, save upon such
    grounds as exist at law or in equity for the
    revocation of any contract.
    9 U.S.C. § 2. While “[t]he FAA contains no express
    pre-emptive provision” and does not “reflect a congressional
    intent to occupy the entire field of arbitration,” Volt Info.
    Scis., Inc. v. Bd. of Trs. of Leland Stanford Junior Univ.,
    
    489 U.S. 468
    , 477 (1989), it preempts state law “to the extent
    that it ‘stands as an obstacle to the accomplishment and
    execution of the full purposes and objectives of Congress,’”
    
    id. (quoting Hines
    v. Davidowitz, 
    312 U.S. 52
    , 67 (1941)).
    The final clause of § 2, its saving clause, “permits agreements
    to arbitrate to be invalidated by ‘generally applicable contract
    defenses, such as fraud, duress, or unconscionability,’ but not
    by defenses that apply only to arbitration or that derive their
    meaning from the fact that an agreement to arbitrate is at
    issue.” 
    Concepcion, 131 S. Ct. at 1746
    (quoting Doctor’s
    Assocs., Inc. v. Casarotto, 
    517 U.S. 681
    , 687 (1996)); see
    also Marmet Health Care Ctr., Inc. v. Brown, 
    132 S. Ct. 1201
    , 1204 (2012). Even if a state-law rule is “generally
    applicable,” it is preempted if it conflicts with the FAA’s
    objectives. 
    Concepcion, 131 S. Ct. at 1748
    .
    14         SAKKAB V. LUXOTTICA RETAIL N. AM.
    A. The Iskanian Rule is a Ground for the Revocation
    of Any Contract
    To fall within the ambit of § 2’s saving clause, the
    Iskanian rule must be a “ground[] . . . for the revocation of
    any contract.” 9 U.S.C. § 2 (emphasis added). We conclude
    that it is.
    The Supreme Court has clarified that a state contract
    defense must be “generally applicable” to be preserved by
    § 2’s saving clause. 
    Concepcion, 131 S. Ct. at 1746
    . It is
    well established that the FAA preempts state laws that single
    out arbitration agreements for special treatment. See, e.g.,
    Doctor’s 
    Assocs., 517 U.S. at 687
    . At minimum, then, § 2’s
    “any contract” language requires that a state contract defense
    place arbitration agreements on equal footing with non-
    arbitration agreements. See 
    id. The Iskanian
    rule complies
    with this requirement. The rule bars any waiver of PAGA
    claims, regardless of whether the waiver appears in an
    arbitration agreement or a non-arbitration agreement.
    Some of our cases can be read to suggest that the phrase
    “any contract” in § 2’s saving clause requires that a defense
    apply generally to all types of contracts, in addition to
    requiring that the defense apply equally to arbitration and
    non-arbitration agreements. See Ting v. AT&T, 
    319 F.3d 1126
    , 1147–48 (9th Cir. 2003) (holding that California’s
    Consumer Legal Remedies Act, Cal. Civ. Code § 1751, is
    “not a law of ‘general applicability’” within the ambit of § 2’s
    saving clause because it applies only to noncommercial
    consumer contracts); Bradley v. Harris Research, Inc.,
    
    275 F.3d 884
    , 890 (9th Cir. 2001) (holding that California
    Business & Professions Code § 20040.05 does not apply to
    “any contract” because it “applies only to forum selection
    SAKKAB V. LUXOTTICA RETAIL N. AM.                             15
    clauses and only to franchise agreements”).8 However, the
    Court’s decision in AT&T Mobility, LLC v. Concepcion,
    
    131 S. Ct. 1740
    , cuts against this construction of the saving
    clause. The Court in Concepcion held that the FAA
    preempted California law providing that class action waivers
    in certain consumer contracts of adhesion were
    unconscionable and 
    unenforceable. 131 S. Ct. at 1748
    –53.
    Even though the state-law rule at issue only applied to a
    narrow class of consumer contracts, the Court strongly
    implied that the rule was a “generally applicable contract
    8
    The reasoning of these cases was based on an ambiguous passage in
    Southland Corp. v. Keating, 
    465 U.S. 1
    , 16 n.11 (1984). The Court in
    Southland held that § 2 preempted a provision of California’s Franchise
    Investment Law, Cal. Corp. Code § 31512 (1977), as applied to arbitration
    agreements. 
    Id. at 10.
    In a partial dissent, Justice Stevens argued that the
    law was preserved by § 2 as a “ground[] . . . at law or in equity for the
    revocation of any contract.” 
    Id. at 18–20
    (Stevens, J., concurring in part
    and dissenting in part). The majority rejected this argument. It reasoned
    that “the defense to arbitration found in the California Franchise
    Investment Law is not a ground that exists at law or in equity ‘for the
    revocation of any contract’ but merely a ground that exists for the
    revocation of arbitration provisions in contracts subject to the California
    Franchise Investment Law.” 
    Id. at 16
    n.11.
    Cases following Southland appear to clarify that § 2’s “any contract”
    language refers to whether a state law places arbitration agreements on
    equal footing with non-arbitration agreements, not whether it applies to all
    types of contracts. See Perry v. Thomas, 
    482 U.S. 483
    , 492 n.9 (1987)
    (“A court may not . . . construe [an arbitration] agreement in a manner
    different from that in which it otherwise construes nonarbitration
    agreements under state law.”); Doctor’s 
    Assocs., 517 U.S. at 686
    –87
    (“States may not . . . decide that a contract is fair enough to enforce all its
    basic terms (price, service, credit), but not fair enough to enforce its
    arbitration clause. . . . [T]hat kind of policy would place arbitration clauses
    on an unequal ‘footing,’ directly contrary to the [FAA]’s language and
    Congress’s intent.” (quoting Allied-Bruce Terminix Cos., Inc. v. Dobson,
    
    513 U.S. 265
    , 281 (1995))).
    16         SAKKAB V. LUXOTTICA RETAIL N. AM.
    defense[].” See 
    id. at 1748.
    The Court held that the rule was
    preempted because it conflicted with the purposes of the
    FAA, even though the rule purported to apply to “any
    contract.” See 
    id. (“Although §
    2’s saving clause preserves
    generally applicable contract defenses, nothing in it suggests
    an intent to preserve state-law rules that stand as an obstacle
    to the accomplishment of the FAA’s objectives.”).
    Following the logic of Concepcion, we conclude that the
    Iskanian rule is a “generally applicable” contract defense that
    may be preserved by § 2’s saving clause, provided it does not
    conflict with the FAA’s purposes.
    B. The Iskanian Rule Does Not Conflict with the
    FAA’s Purposes
    We turn now to whether the Iskanian rule conflicts with
    the FAA’s purposes. We apply ordinary conflict preemption
    principles to determine whether a state-law rule conflicts with
    a federal statute containing a saving clause. See Geier v. Am.
    Honda Motor Co., Inc., 
    529 U.S. 861
    , 870–72 (2000). In
    determining whether a state law is impliedly preempted,
    “[t]he purpose of Congress is the ultimate touchstone.”
    Medtronic, Inc. v. Lohr, 
    518 U.S. 470
    , 485 (1996) (alteration
    in original) (quoting Retail Clerks Int’l Ass’n, Local 1625,
    AFL-CIO v. Schermerhorn, 
    375 U.S. 96
    , 103 (1963)). “What
    is a sufficient obstacle is a matter of judgment, to be informed
    by examining the federal statute as a whole and identifying its
    purpose and intended effects . . . .” Crosby v. Nat’l Foreign
    Trade Council, 
    530 U.S. 363
    , 373 (2000). In exercising our
    judgment, we do not write on a blank slate, for the Supreme
    Court has repeatedly identified the purposes of the FAA and
    defined the scope of FAA preemption. See Allied-Bruce
    Terminix Cos., Inc. v. Dobson, 
    513 U.S. 265
    , 283 (1995)
    SAKKAB V. LUXOTTICA RETAIL N. AM.                        17
    (O’Connor, J., concurring) (describing the Court’s FAA
    preemption jurisprudence as “an edifice of [the Court’s] own
    creation”). After considering the objectives of the FAA, we
    conclude that the Iskanian rule does not conflict with those
    objectives, and is not impliedly preempted.9
    1. The FAA’s Purpose to Overcome Judicial
    Hostility to Arbitration
    The Supreme Court has stated that Congress enacted the
    FAA to “overrule the judiciary’s longstanding refusal to
    enforce agreements to arbitrate and to place such agreements
    upon the same footing as other contracts.” Granite Rock Co.
    v. Int’l Bhd. of Teamsters, 
    561 U.S. 287
    , 302 (2010) (quoting
    
    Volt, 489 U.S. at 478
    ). The FAA therefore preempts state
    laws prohibiting the arbitration of specific types of claims.
    See, e.g., 
    Marmet, 132 S. Ct. at 1203
    ; Preston v. Ferrer,
    
    552 U.S. 346
    , 356–59 (2008). The Amici Curiae argue that
    the Iskanian rule conflicts with the FAA’s purpose to
    overcome judicial hostility to arbitration because it prohibits
    outright the arbitration of “individual” PAGA claims. We
    reject this argument.
    The California Supreme Court’s decision in Iskanian
    expresses no preference regarding whether individual PAGA
    claims are litigated or arbitrated. It provides only that
    9
    We reject Sakkab’s contention that the PAGA waiver is invalid
    because it bars the assertion of statutory rights under American Express
    Co. v. Italian Colors Restaurant, 
    133 S. Ct. 2304
    (2013), and Mitsubishi
    Motors Corp. v. Soler Chrysler-Plymouth, Inc., 
    473 U.S. 614
    (1985).
    “The ‘effective vindication’ exception, which permits the invalidation of
    an arbitration agreement when arbitration would prevent the ‘effective
    vindication’ of a federal statute, does not extend to state statutes.”
    Ferguson v. Corinthian Colls., Inc., 
    733 F.3d 928
    , 936 (9th Cir. 2013).
    18         SAKKAB V. LUXOTTICA RETAIL N. AM.
    representative PAGA claims may not be waived 
    outright. 59 Cal. 4th at 384
    . The Iskanian rule does not prohibit the
    arbitration of any type of claim.
    2. The FAA’s Purpose to Ensure Enforcement of
    the Terms of Arbitration Agreements
    The Supreme Court has stated that “[t]he ‘principal
    purpose’ of the FAA is to ‘ensur[e] that private arbitration
    agreements are enforced according to their terms.’”
    
    Concepcion, 131 S. Ct. at 1748
    (second alteration in original)
    (quoting 
    Volt, 489 U.S. at 478
    ). The Court has also stated
    that the FAA embodies “a liberal federal policy favoring
    arbitration agreements, notwithstanding any state substantive
    or procedural policies to the contrary.” 
    Id. at 1749
    (quoting
    Moses H. 
    Cone, 460 U.S. at 24
    ). The Iskanian rule does not
    conflict with these purposes.
    Read broadly, these statements of the FAA’s purposes
    would require strict enforcement of all terms contained in an
    arbitration agreement, including terms that are unenforceable
    under generally applicable state law. Such a broad
    construction of the FAA’s purposes is untenable, of course,
    because it would render § 2’s saving clause wholly
    “ineffectual.” See 
    Geier, 529 U.S. at 870
    ; Prima Paint Corp.
    v. Flood & Conklin Mfg. Co., 
    388 U.S. 395
    , 404 n.12 (1967)
    (“As the ‘saving clause’ in § 2 indicates, the purpose of
    Congress in 1925 was to make arbitration agreements as
    enforceable as other contracts, but not more so.”). Congress
    plainly did not intend to preempt all generally applicable state
    contract defenses, only those that “interfere[] with
    arbitration,” 
    Concepcion, 131 S. Ct. at 1750
    .
    SAKKAB V. LUXOTTICA RETAIL N. AM.                  19
    A defense interferes with arbitration if, for example, it
    prevents parties from selecting the procedures they want
    applied in arbitration. See 
    id. at 1748–53.
    Concepcion
    illustrates how a generally applicable contract defense might
    do so. The California rule at issue in Concepcion, which
    provided that class action waivers in certain consumer
    contracts of adhesion were unconscionable, did not explicitly
    discriminate against arbitration. See 
    id. at 1745.
    As applied
    to arbitration agreements, however, the rule “interfere[ed]
    with fundamental attributes of arbitration,” 
    id. at 1748,
    by
    imposing formal classwide arbitration procedures on the
    parties against their will. 
    Id. at 1750–51.
    As the Court
    explained,
    “In bilateral arbitration, parties forgo the
    procedural rigor and appellate review of the
    courts in order to realize the benefits of
    private dispute resolution: lower costs, greater
    efficiency and speed, and the ability to choose
    expert adjudicators to resolve specialized
    disputes.” But before an arbitrator may
    decide the merits of a claim in classwide
    procedures, he must first decide, for example,
    whether the class itself may be certified,
    whether the named parties are sufficiently
    representative and typical, and how discovery
    for the class should be conducted.
    
    Id. at 1751
    (citation omitted) (quoting Stolt-Nielsen S.A. v.
    AnimalFeeds Int’l Corp., 
    559 U.S. 662
    , 685 (2010)). The
    Court observed that “the switch from bilateral to class
    arbitration sacrifices the principal advantage of arbitration–its
    informality–and makes the process slower, more costly, and
    more likely to generate procedural morass than final
    20         SAKKAB V. LUXOTTICA RETAIL N. AM.
    judgment.” 
    Id. The parties
    could not opt out of the formal
    procedures of class arbitration because the procedures were
    required to protect the due process rights of absent parties.
    
    Id. Therefore, although
    the California rule prohibiting class
    action waivers applied equally to both arbitration agreements
    and non-arbitration agreements, it could not be applied to
    arbitration agreements without interfering with parties’
    freedom to select informal procedures.
    The Iskanian rule prohibiting waiver of representative
    PAGA claims does not diminish parties’ freedom to select
    informal arbitration procedures. To understand why, it is
    essential to examine the “fundamental[]” differences between
    PAGA actions and class actions. See Baumann v. Chase Inv.
    Servs. Corp., 
    747 F.3d 1117
    , 1123 (9th Cir. 2014) (quoting
    McKenzie v. Fed. Express Corp., 
    765 F. Supp. 2d 1222
    , 1233
    (C.D. Cal. 2011)). The class action is a procedural device for
    resolving the claims of absent parties on a representative
    basis. See Fed. R. Civ. P. 23; Ortiz v. Fibreboard Corp.,
    
    527 U.S. 815
    , 832–33 (1999); Amchem Prods., Inc. v.
    Windsor, 
    521 U.S. 591
    , 613–17 (1997). By contrast, a PAGA
    action is a statutory action in which the penalties available are
    measured by the number of Labor Code violations committed
    by the employer. An employee bringing a PAGA action does
    so “as the proxy or agent of the state’s labor law enforcement
    agencies,” 
    Iskanian, 59 Cal. 4th at 380
    (quoting Arias v.
    Superior Court, 
    46 Cal. 4th 969
    , 986 (2009)), who are the
    real parties in interest, see 
    id. at 382.
    As the state’s proxy, an
    employee-plaintiff may obtain civil penalties for violations
    committed against absent employees, Cal. Lab. Code
    § 2699(g)(1), just as the state could if it brought an
    enforcement action directly. However, by obtaining such
    penalties, the employee-plaintiff does not vindicate absent
    employees’ claims, for the PAGA does not give absent
    SAKKAB V. LUXOTTICA RETAIL N. AM.                         21
    employees any substantive right to bring their “own” PAGA
    claims. See Amalgamated Transit Union, Local 1756, AFL-
    CIO v. Superior Court, 
    46 Cal. 4th 993
    , 1003 (2009); see also
    
    Iskanian, 59 Cal. 4th at 381
    (explaining that “[t]he civil
    penalties recovered on behalf of the state under the PAGA are
    distinct from the statutory damages to which employees may
    be entitled in their individual capacities”). An agreement to
    waive “representative” PAGA claims–that is, claims for
    penalties arising out of violations against other employees–is
    effectively an agreement to limit the penalties an employee-
    plaintiff may recover on behalf of the state.
    Because a PAGA action is a statutory action for penalties
    brought as a proxy for the state, rather than a procedure for
    resolving the claims of other employees, there is no need to
    protect absent employees’ due process rights in PAGA
    arbitrations. Compare 
    Concepcion, 131 S. Ct. at 1751
    –52
    (observing “it is . . . odd to think that an arbitrator would be
    entrusted with ensuring that third parties’ due process rights
    are satisfied”), with 
    Arias, 46 Cal. 4th at 984
    –87. PAGA
    arbitrations therefore do not require the formal procedures of
    class arbitrations. See 
    Baumann, 747 F.3d at 1123
    .10
    10
    A judgment in a PAGA action binds absent employees because it
    binds the government agency tasked with enforcing the labor laws. 
    Arias, 46 Cal. 4th at 986
    . As the California Supreme Court has explained,
    [w]hen a government agency is authorized to bring an
    action on behalf of an individual or in the public
    interest, and a private person lacks an independent legal
    right to bring the action, a person who is not a party but
    who is represented by the agency is bound by the
    judgment as though the person were a party.
    22          SAKKAB V. LUXOTTICA RETAIL N. AM.
    Unlike Rule 23(c)(2), PAGA has no notice
    requirements for unnamed aggrieved
    employees, nor may such employees opt out
    of a PAGA action. In a PAGA action, the
    court does not inquire into the named
    plaintiff’s and class counsel’s ability to fairly
    and adequately represent unnamed
    employees—critical requirements in federal
    class actions under Rules 23(a)(4) and (g). . . .
    Moreover, unlike Rule 23(a), PAGA contains
    no requirements of numerosity, commonality,
    or typicality.
    
    Id. at 1122–23
    (citations omitted). Because representative
    PAGA claims do not require any special procedures,
    prohibiting waiver of such claims does not diminish parties’
    freedom to select the arbitration procedures that best suit their
    needs. Nothing prevents parties from agreeing to use
    informal procedures to arbitrate representative PAGA claims.
    This is a critically important distinction between the Iskanian
    rule and the rule at issue in Concepcion.
    The dissent emphasizes that both the Iskanian rule and the
    rule at issue in Concepcion “interfere[] with the parties’
    freedom to limit their arbitration only to those claims arising
    between the contracting parties.” We do not read Concepcion
    to require the enforcement of all waivers of representative
    claims in arbitration agreements. Whether a claim is
    technically denominated “representative” is an imperfect
    proxy for whether refusing to enforce waivers of that claim
    
    Id. Since the
    aggrieved employee bringing the action “does so as the
    proxy or agent of the state’s labor law enforcement agencies,” absent
    employees are also bound by any judgment regarding civil penalties. 
    Id. SAKKAB V.
    LUXOTTICA RETAIL N. AM.                       23
    will deprive parties of the benefits of arbitration.11 Instead,
    Concepcion requires us to examine whether the waived
    claims mandate procedures that interfere with arbitration, as
    the class claims in Concepcion did. Here, they do not.
    We take the dissent’s broader point to be that the Iskanian
    rule defeats the parties’ contractual expectations, as expressed
    in their arbitration agreement. See 
    Concepcion, 131 S. Ct. at 1752
    (“Arbitration is a matter of contract, and the FAA
    requires courts to honor parties’ expectations.”). We
    recognize that Sakkab and Luxottica likely expected the
    waiver of representative PAGA claims to be enforced, and
    that the Iskanian rule prevents that expectation from being
    fulfilled. Any generally applicable state law that invalidates
    a mutually agreed upon term of an arbitration agreement will,
    by definition, defeat the parties’ contractual expectations.
    However, the FAA’s saving clause clearly indicates that
    Congress did not intend for the parties’ expectations to trump
    any and all other interests. As we have explained, a rule
    requiring that the parties’ expectations be enforced in all
    circumstances, regardless of whether doing so conflicts with
    generally applicable state law, would render the saving clause
    wholly ineffectual.
    We acknowledge that the Court in Concepcion also
    expressed concern that “class arbitration greatly increases
    risks to defendants” by aggregating claims and increasing the
    11
    For example, even an “individual” PAGA claim does not arise solely
    between an employer and an employee. As the court in Iskanian
    observed, “every PAGA action, whether seeking penalties for Labor Code
    violations as to only one aggrieved employee–the plaintiff bringing the
    action–or as to other employees as well, is a representative action on
    behalf of the state.” 
    Iskanian, 59 Cal. 4th at 387
    .
    24         SAKKAB V. LUXOTTICA RETAIL N. AM.
    amount of potential damages. 
    Id. at 1752.
    As the Court
    observed, arbitration is “poorly suited to the higher stakes of
    class litigation,” because it does not provide for judicial
    review. 
    Id. Although PAGA
    actions do not aggregate
    individual claims, they may nonetheless involve high stakes.
    Defendants may face hefty civil penalties in PAGA actions,
    and may be unwilling to forgo judicial review by arbitrating
    them. It does not follow, however, that the FAA preempts the
    Iskanian rule just because the amount of civil penalties the
    PAGA authorizes could make arbitration a less attractive
    method than litigation for resolving representative PAGA
    claims. By their nature, some types of claims are better
    suited to arbitration than others.            See Gilmer v.
    Interstate/Johnson Lane Corp., 
    500 U.S. 20
    , 26 (1991)
    (recognizing that agreements to arbitrate federal statutory
    claims are enforceable even if they do not appear to be
    “appropriate for arbitration”). But the FAA would not
    preempt a state statutory cause of action that imposed
    substantial liability merely because the action’s high stakes
    would arguably make it poorly suited to arbitration. Cf.
    
    Medtronic, 518 U.S. at 485
    (“[B]ecause the states are
    independent sovereigns in our federal system, we have long
    presumed that Congress does not cavalierly pre-empt state-
    law causes of action.”). Nor, we think, would the FAA
    require courts to enforce a provision limiting a party’s
    liability in such an action, even if that provision appeared in
    an arbitration agreement. Cf. Booker v. Robert Half Int’l,
    Inc., 
    413 F.3d 77
    , 83 (D.C. Cir. 2005) (assuming, without
    deciding, that a term in an arbitration agreement barring
    punitive damages was unenforceable as applied to a claim
    under the District of Columbia Human Rights Act). The
    FAA contemplates that parties may simply agree ex ante to
    litigate high-stakes claims if they find arbitration’s informal
    procedures unsuitable. By the same token, the FAA does not
    SAKKAB V. LUXOTTICA RETAIL N. AM.                 25
    require courts to enforce agreements to waive the right to
    bring representative PAGA actions just because the amount
    of penalties an aggrieved employee is authorized to recover
    for the state makes the formal procedures of litigation more
    attractive than arbitration’s informal procedures. Just as the
    high stakes involved in antitrust actions may cause parties to
    agree ex ante to exclude antitrust claims from arbitration,
    parties may prefer to litigate representative PAGA claims.
    It is true that PAGA actions, like many causes of action,
    can be complex. It is not true, however, that PAGA actions
    are necessarily “procedurally” complex, as the dissent claims.
    Rather, the potential complexity of PAGA actions is a direct
    result of how an employer’s liability is measured under the
    statute. The amount of penalties an employee may recover is
    measured by the number of violations an employer has
    committed, and the violations may involve multiple
    employees. “[P]otential complexity should not suffice to
    ward off arbitration,” Mitsubishi Motors Corp. v. Soler
    Chrysler-Plymouth, Inc., 
    473 U.S. 614
    , 633 (1985), where, as
    here, the complexity flows from the substance of the claim
    itself, rather than any procedures required to adjudicate it (as
    with class actions). Cf. 
    id. (holding that
    an agreement to
    arbitrate antitrust claims was enforceable).
    The dissent argues that representative PAGA actions will
    make the arbitration process “slower” and “more costly.”
    There is no support for this conclusion in the record. Cf.
    
    Concepcion, 131 S. Ct. at 1751
    (citing American Arbitration
    Association statistics regarding the duration of class
    arbitrations). Moreover, even if there were evidence that
    representative PAGA actions take longer or cost more to
    arbitrate than other types of claims, the same could be said of
    any complex or fact-intensive claim. Antitrust claims, for
    26        SAKKAB V. LUXOTTICA RETAIL N. AM.
    example, have the potential to make arbitration slower and
    more costly. This does not mean that a rule declining to
    enforce waivers of such claims interferes with the FAA in any
    meaningful sense, since, unlike class claims, parties are free
    to arbitrate them using the procedures of their choice. In
    many ways, arbitration is well suited to resolving complex
    disputes, provided that the parties are free to decide how the
    arbitration will be conducted. See id.; see also American
    Arbitration Association Commercial Arbitration Rules
    (describing separate procedures for “Large, Complex,
    Commercial Disputes”).
    The dissent also argues that representative PAGA claims
    are “more likely to generate procedural morass.” But whether
    arbitration of representative PAGA actions is likely to
    “generate procedural morass” depends, first and foremost, on
    the procedures the parties select. One way parties may
    streamline the resolution of complex PAGA claims is by
    agreeing to limit discovery in arbitration. See Dotson v.
    Amgen, Inc., 
    181 Cal. App. 4th 975
    , 983 (Ct. App. 2010)
    (observing that “arbitration is meant to be a streamlined
    procedure. Limitations on discovery, including the number
    of depositions, is one of the ways streamlining is achieved”).
    California courts have recognized that “discovery limitations
    are an integral and permissible part of the arbitration
    process.” 
    Id. (citing Armendariz
    v. Found. Health Psychcare
    Servs., Inc., 
    24 Cal. 4th 83
    , 106 n.11 (2000)); see also Roman
    v. Superior Court, 
    172 Cal. App. 4th 1462
    , 1476 (Ct. App.
    2009). Notably, California law permits parties to arbitrate
    under the American Arbitration Association’s employment
    dispute resolution rules. See 
    Roman, 172 Cal. App. 4th at 1476
    . The rules give arbitrators broad authority to decide
    how much discovery is appropriate, “consistent with the
    expedited nature of arbitration.” See American Arbitration
    SAKKAB V. LUXOTTICA RETAIL N. AM.                  27
    Association Employment Arbitration Rules and Mediation
    Procedures (2009), at 19.
    Of course, whether representative PAGA claims are likely
    to “generate procedural morass” will also depend on whether,
    and to what extent, state law purports to limit parties’ right to
    use informal procedures, including limited discovery, in
    representative PAGA arbitrations. It is conceivable that a
    state law imposing such limits could run afoul of the Court’s
    decision in Concepcion by requiring a degree of formality
    that is inconsistent with traditional arbitration procedures.
    See 
    Concepcion, 131 S. Ct. at 1751
    . No such state law is
    before us, however, and it is premature to conclude that
    representative PAGA claims will necessarily result in
    “procedural morass” when there is no indication that state law
    limits parties’ freedom to select informal procedures, or limit
    discovery, in PAGA arbitrations. Cf. Williams v. Superior
    Court, 
    236 Cal. App. 4th 1151
    , 1156–58 (Ct. App. 2015)
    (upholding trial court’s refusal to order statewide discovery
    in a PAGA action and observing that “[p]laintiff’s proposed
    procedure, which contemplates jumping into extensive
    statewide discovery based only on the bare allegations of one
    local individual having no knowledge of the defendant’s
    statewide practices would be a classic use of discovery tools
    to wage litigation rather than facilitate it”).
    In sum, the Iskanian rule does not conflict with the FAA,
    because it leaves parties free to adopt the kinds of informal
    procedures normally available in arbitration. It only prohibits
    them from opting out of the central feature of the PAGA’s
    private enforcement scheme–the right to act as a private
    attorney general to recover the full measure of penalties the
    state could recover.
    28        SAKKAB V. LUXOTTICA RETAIL N. AM.
    Our conclusion that the FAA does not preempt the
    Iskanian rule is bolstered by the PAGA’s central role in
    enforcing California’s labor laws. The Court has instructed
    that “[i]n all pre-emption cases” we must “start with the
    assumption that the historic police powers of the States were
    not to be superseded by the Federal Act unless that was the
    clear and manifest purpose of Congress.” 
    Medtronic, 518 U.S. at 485
    (quoting Rice v. Santa Fe Elevator Corp.,
    
    331 U.S. 218
    , 230 (1947)); see also Arizona v. United States,
    
    132 S. Ct. 2492
    , 2503 (2012) (considering historic police
    powers of the State in analyzing obstacle preemption).
    “States possess broad authority under their police powers to
    regulate the employment relationship to protect workers
    within the State.” Metro. Life Ins. Co. v. Massachusetts,
    
    471 U.S. 724
    , 756 (1985) (quoting DeCanas v. Bica, 
    424 U.S. 351
    , 356 (1976)).
    Both the PAGA statute and the Iskanian rule reflect
    California’s judgment about how best to enforce its labor
    laws. “[T]he Legislature’s purpose in enacting the PAGA
    was to augment the limited enforcement capability of the
    Labor and Workforce Development Agency by empowering
    employees to enforce the Labor Code as representatives of
    the Agency.” 
    Iskanian, 59 Cal. 4th at 383
    . And the “sole
    purpose” of the Iskanian rule “is to vindicate the Labor and
    Workforce Development Agency’s interest in enforcing the
    Labor Code.” 
    Id. at 388–89.
    The explicit purpose of the rule
    barring enforcement of agreements to waive representative
    PAGA claims is to preserve the deterrence scheme the
    legislature judged to be optimal. See 
    id. at 384.
    As the California Supreme Court has explained, a PAGA
    action is a form of qui tam action. See 
    id. at 382.
    Qui tam
    actions predate the FAA by several centuries. See Vermont
    SAKKAB V. LUXOTTICA RETAIL N. AM.                        29
    Agency of Natural Res. v. United States ex rel. Stevens,
    
    529 U.S. 765
    , 773–76 (2000). The FAA was not intended to
    preclude states from authorizing qui tam actions to enforce
    state law. Nor, we think, was it intended to require courts to
    enforce agreements that severely limit the right to recover
    penalties for violations that did not directly harm the party
    bringing the action. The right to inform the state of violations
    that did not injure the informer is the very essence of a qui
    tam action. See 
    id. at 775.
    That qui tam actions can be
    difficult to arbitrate does not mean that the FAA requires
    courts to enforce private agreements opting out of the state’s
    chosen method of enforcing its labor laws.
    III.     Severability of the PAGA Waiver
    Sakkab has not argued that the PAGA waiver contained
    in the arbitration agreement rendered the entire arbitration
    agreement void. Nor has he disputed that he is required to
    arbitrate the four non-PAGA claims in the FAC. It is
    therefore clear that the non-PAGA claims in the FAC must be
    arbitrated.
    We have held that the waiver of Sakkab’s representative
    PAGA claims may not be enforced. It is unclear, however,
    whether the parties have agreed to arbitrate such surviving
    claims or whether they must be litigated instead.12
    Accordingly, we reverse the district court’s order dismissing
    the FAC, and return the issue to the district court and the
    parties to decide in the first instance where Sakkab’s
    representative PAGA claims should be resolved, and to
    12
    We note that the dispute resolution agreement provides that Luxottica
    “expressly does not agree to arbitrate any claim on a . . . representative
    basis.”
    30        SAKKAB V. LUXOTTICA RETAIL N. AM.
    conduct such other proceedings as are consistent with this
    opinion.
    REVERSED and REMANDED.
    N.R. SMITH, dissenting:
    In 1925, “Congress enacted the [Federal Arbitration Act]
    in response to widespread judicial hostility to arbitration.”
    Am. Express Co. v. Italian Colors Rest., 
    133 S. Ct. 2304
    ,
    2308–09 (2013). Despite ninety years of Supreme Court
    precedent invalidating state laws deemed hostile to
    arbitration, the majority today displays this same “judicial
    hostility” to arbitration agreements. Our court employed the
    same “judicial hostility” in Laster v. AT&T Mobility LLC,
    
    584 F.3d 849
    (9th Cir. 2009), rev’d sub nom. AT&T Mobility
    LLC v. Concepcion, 
    563 U.S. 333
    , 
    131 S. Ct. 1740
    (2011), for
    which we were subsequently reversed.
    In this case, rather than upholding the purposes of the
    Federal Arbitration Act (“FAA”), the majority upholds a
    “judicially created” state rule that prevents parties to an
    arbitration agreement from agreeing that their future
    arbitration will address individual claims arising between one
    employee and one employer. To conclude that the state rule
    (created by Iskanian v. CLS Transp. Los Angeles, LLC,
    
    327 P.3d 129
    (Cal. 2014)) does not frustrate the purposes of
    the FAA, the majority ignores the basic precepts enunciated
    in Concepcion. Because the majority should have applied
    Concepcion and deferred to the FAA’s “liberal federal policy
    favoring arbitration,” Moses H. Cone Mem’l Hosp. v.
    SAKKAB V. LUXOTTICA RETAIL N. AM.                  31
    Mercury Constr. Corp., 
    460 U.S. 1
    , 24 (1983), rather than
    circumventing it, I must dissent.
    I. Concepcion
    Because the majority essentially ignores the Supreme
    Court’s direction in Concepcion (a case very similar in detail
    to this case), I begin by describing this important precedent
    in some detail.
    In Concepcion, a consumer contract provided for
    “arbitration of all disputes between the parties, but required
    that claims be brought in the parties’ individual capacity, and
    not as a plaintiff or class member in any purported class or
    representative 
    proceedings.” 131 S. Ct. at 1744
    (internal
    quotation marks omitted). Relying on the California Supreme
    Court’s decision in Discover Bank v. Superior Court,
    
    113 P.3d 1100
    (Cal. 2005), abrogated by AT&T Mobility LLC
    v. Concepcion, 
    131 S. Ct. 1740
    (2011), which established a
    rule that invalidated class action waivers in contracts of
    adhesion, a federal district court “found that the arbitration
    provision was unconscionable.” 
    Concepcion, 131 S. Ct. at 1745
    . We affirmed, holding that the Discover Bank rule was
    not preempted by the FAA, because it was simply “a
    refinement of the unconscionability analysis applicable to
    contracts generally in California.” 
    Id. Further, we
    rejected
    AT&T’s argument that “class proceedings will reduce the
    efficiency and expeditiousness of arbitration.” 
    Id. The Supreme
    Court reversed and concluded that a rule
    “[r]equiring the availability of classwide arbitration interferes
    with fundamental attributes of arbitration and thus creates a
    scheme inconsistent with the FAA.” 
    Id. at 1748.
    The Court
    held that, despite § 2’s savings clause, even generally
    32         SAKKAB V. LUXOTTICA RETAIL N. AM.
    applicable contract defenses can violate the FAA if they serve
    as an obstacle to the objectives of the FAA. 
    Id. The Court
    also identified the appropriate inquiry: If the state rule “stands
    as an obstacle to the accomplishment and execution of the full
    purposes and objectives of Congress,” the rule is preempted.
    
    Id. at 1753.
    As part of that inquiry, the Court clarified the
    purpose and objective of the FAA. “The overarching purpose
    of the FAA . . . is to ensure the enforcement of arbitration
    agreements according to their terms so as to facilitate
    streamlined proceedings.” 
    Id. at 1748.
    The Court then applied that analysis to the Discover Bank
    rule prohibiting the class action waivers. The Court
    explained that “arbitration is a matter of contract,” 
    id. at 1745,
    and “[a]lthough the [Discover Bank ] rule does not
    require classwide arbitration, it allows any party to a
    consumer contract to demand it ex post,” 
    id. at 1750.
    Thus,
    rather than holding the parties to the terms of bilateral
    arbitration agreed upon in their contract, the Discover Bank
    rule allowed any party to subject the other to class-action
    arbitration. 
    Id. The Court
    reasoned that “class arbitration, to
    the extent it is manufactured by Discover Bank rather than
    consensual, is inconsistent with the FAA.” 
    Id. at 1750–51.
    The Court then provided three reasons why ex post, state-
    mandated class arbitration worked as an obstacle to the
    FAA’s purposes and objectives. First, “the switch from
    bilateral to class arbitration sacrifices the principal advantage
    of arbitration—its informality—and makes the process
    slower, more costly, and more likely to generate procedural
    morass than final judgment.” 
    Id. at 1751
    . The Court
    explained that “[i]n bilateral arbitration, parties forgo the
    procedural rigor and appellate review of the courts in order to
    realize the benefits of private dispute resolution: lower costs,
    SAKKAB V. LUXOTTICA RETAIL N. AM.                  33
    greater efficiency and speed, and the ability to choose expert
    adjudicators to resolve specialized disputes.” 
    Id. (quoting Stolt-Nielsen
    S.A. v. AnimalFeeds Int’l Corp., 
    559 U.S. 662
    ,
    685 (2010)). Because of the complex nature of class
    litigation, those benefits are lost when parties are forced to
    pursue class arbitration rather than the bilateral arbitration to
    which the parties agreed in their agreement. See 
    Concepcion, 131 S. Ct. at 1751
    .
    Second, the Court reasoned that “class arbitration requires
    procedural formality.” 
    Id. “For a
    class-action money
    judgment to bind absentees in litigation, class representatives
    must at all times adequately represent absent class members,
    and absent members must be afforded notice, an opportunity
    to be heard, and a right to opt out of the class.” 
    Id. (citing Phillips
    Petroleum Co. v. Shutts, 
    472 U.S. 797
    , 811–12
    (1985)). The Court found it unlikely that Congress, when
    passing the FAA, envisioned requiring such complex
    procedural requirements in an arbitration context. 
    Id. at 1751
    –52.
    Third, “class arbitration greatly increases risks to
    defendants.” 
    Id. at 1752.
    The Court explained:
    Informal procedures do of course have a cost:
    The absence of multilayered review makes it
    more likely that errors will go uncorrected.
    Defendants are willing to accept the costs of
    these errors in arbitration, since their impact is
    limited to the size of individual disputes, and
    presumably outweighed by savings from
    avoiding the courts. But when damages
    allegedly owed to tens of thousands of
    potential claimants are aggregated and
    34        SAKKAB V. LUXOTTICA RETAIL N. AM.
    decided at once, the risk of an error will often
    become unacceptable. Faced with even a
    small chance of a devastating loss, defendants
    will be pressured into settling questionable
    claims. . . . Arbitration is poorly suited to the
    higher stakes of class litigation. . . . We find it
    hard to believe that defendants would bet the
    company with no effective means of review,
    and even harder to believe that Congress
    would have intended to allow state courts to
    force such a decision.
    
    Id. After presenting
    these three reasons why ex post, state-
    mandated class arbitration worked as an obstacle to the
    objectives of the FAA, the Court addressed the argument that
    class arbitration was “necessary to prosecute small-dollar
    claims that might otherwise slip through the legal system.”
    
    Id. at 1753.
    The Court rejected the argument, reasoning that
    “States cannot require a procedure that is inconsistent with
    the FAA, even if it is desirable for unrelated reasons.” 
    Id. Thus, the
    Court concluded that “[b]ecause ‘it stands as an
    obstacle to the accomplishment and execution of the full
    purposes and objectives of Congress,’ California’s Discover
    Bank rule is preempted by the FAA.” 
    Id. (quoting Hines
    v.
    Davidowitz, 
    312 U.S. 52
    , 67 (1941)).
    II. FAA’s preemption of the Iskanian rule
    The majority cannot distinguish the present case from the
    principles outlined in Concepcion. Concepcion dealt with a
    state rule that prohibited class-action waivers in arbitration
    agreements. The present case involves a state rule that
    SAKKAB V. LUXOTTICA RETAIL N. AM.                          35
    prohibits representative action waivers in arbitration
    agreements.
    The Discover Bank rule and the Iskanian rule are
    sufficiently analogous to guide our decision.1 Class actions
    and PAGA actions both allow an individual (who can
    normally only raise his or her own individual claims) to bring
    an action on behalf of other people or entities. See Wal-Mart
    Stores, Inc. v. Dukes, 
    131 S. Ct. 2541
    , 2550 (2011) (reasoning
    that “[t]he class action is ‘an exception to the usual rule that
    litigation is conducted by and on behalf of the individual
    named parties only.’” (quoting Califano v. Yamasaki,
    
    442 U.S. 682
    , 700–01 (1979)); Arias v. Superior Court,
    
    209 P.3d 923
    , 986 (Cal. 2009) (explaining that an aggrieved
    employee suing under PAGA “does so as the proxy or agent
    of the state’s labor law enforcement agencies” and a
    judgment binds the state law enforcement agencies and
    1
    The majority spends a significant portion of its decision discussing
    whether Iskanian’s rule is a “generally applicable contract defense.” See
    
    Concepcion, 131 S. Ct. at 1746
    (quoting Doctor’s Assocs., Inc. v.
    Casarotto, 
    517 U.S. 681
    , 687 (1996)). However, the parties do not
    address the issue of whether the Iskanian rule is a generally applicable
    contract defense. Therefore, I do not address the issue (although (a) I have
    serious doubts that the rule established by Iskanian falls into the same
    category as the common law contract defenses of duress or fraud, and
    (b) the Supreme Court did not determine in Concepcion whether the
    alleged unconscionability of failing to apply the Discover Bank rule was
    a generally applicable contract defense). Further, declaring that the
    Iskanian rule is a “generally applicable contract defense” does not help the
    majority. Under Concepcion, even generally applicable contract defenses
    may be preempted if they “stand as an obstacle to the accomplishment of
    the FAA’s objectives.” 
    Id. at 1748.
    The Iskanian rule stands as such an
    obstacle to “[t]he overarching purpose of the FAA . . . to ensure the
    enforcement of arbitration agreements according to their terms so as to
    facilitate streamlined proceedings.” 
    Id. 36 SAKKAB
    V. LUXOTTICA RETAIL N. AM.
    nonparty aggrieved employees). Likewise, waivers of class
    actions and representative actions both seek to prevent the
    parties from raising claims on behalf of others by limiting
    arbitration to only those claims arising between the parties to
    the agreement.
    Because the class action and representative action waivers
    fulfill the same purpose, it should be no surprise that they are
    often (if not always) grouped together and use similar
    language.2 The common inclusion of both class action and
    representative waivers in arbitration agreements indicates that
    one waiver, without the other, would not be sufficient to
    create the type of arbitration desired by the parties. For
    example, an arbitration agreement that includes a class waiver
    without including a representative waiver would not
    effectively limit the arbitration to only individual claims
    arising between the parties to the agreement. Thus, both the
    Discover Bank rule and Iskanian rule (by invalidating these
    waivers) act to prevent contracting parties from crafting
    arbitration agreements in a way that limits the arbitration to
    claims arising solely between the contracting parties.3
    2
    In Concepcion, the arbitration agreement required claims to be brought
    in the parties’ “individual capacity, and not as a plaintiff or class member
    in any purported class or representative proceeding.” Concepcion, 131 S.
    Ct. at 1744. Here, Sakab’s arbitration agreement requires that he will not
    “file (or join, participate or intervene in) a class-based lawsuit, court case
    or arbitration (including any collective or representative arbitration
    claim).” Both waivers expressly prohibited both class and representative
    actions.
    3
    The majority responds by claiming that this argument would require
    courts to enforce all waivers of representative claims, including individual
    claims in a representative capacity, in arbitration agreements. However,
    this argument regarding individual claims in a representative capacity
    again is not relevant to the facts at hand. Sakkab was given the right to
    SAKKAB V. LUXOTTICA RETAIL N. AM.                         37
    The majority emphasizes the differences between class
    actions and PAGA claims. But differences between the two
    types of actions, no matter how plentiful the majority would
    want to characterize them, do not change the fact that a rule
    prohibiting the waiver of either type of action in an
    arbitration agreement interferes with the parties’ freedom to
    limit their arbitration only to those claims arising between the
    contracting parties. The majority recognizes that one of the
    key problems with the Discover Bank rule in Concepcion was
    that “it could not be applied to arbitration agreements without
    interfering with parties’ freedom to select informal
    procedures” for their own arbitrations. Maj. Op. at 20
    (emphasis added). In an attempt to apply that principle to the
    Iskanian rule, the majority reasons that “the Iskanian rule
    does not conflict with the FAA, because it leaves parties free
    to adopt the kinds of informal procedures normally available
    in arbitration.” Maj. Op. at 27 (emphasis added). However,
    the majority’s reasoning overlooks the simple fact that, by
    preventing parties from limiting arbitration only to individual
    claims arising between the two contracting parties, the
    Iskanian rule interferes with the parties’ freedom to craft
    arbitration in a way that preserves the informal procedures
    and simplicity of arbitration (just as did the Discover Bank
    rule). By requiring the availability of representative PAGA
    claims in arbitration (i.e., claims not specific to the
    contracting parties), the Iskanian rule interferes with the
    fundamental attributes of arbitration and thus creates a
    pursue his individual PAGA claim in this arbitration. His employer did
    not object to Sakkab pursuing such an individual claim. Sakkab refused,
    instead pursuing the broader claim at issue here. That said, when parties
    contractually agree to waive any representative claims in an arbitration
    agreement and a state rule mandates a different decision, an analysis under
    Concepcion is warranted.
    38         SAKKAB V. LUXOTTICA RETAIL N. AM.
    scheme inconsistent with the FAA. See Concepcion, 131 S.
    Ct. at 1748.
    Because the effect of the waivers before challenged in
    Concepcion and now challenged in this case are similar, the
    analytic framework and reasoning in Concepcion is directly
    applicable. Just like the Discover Bank rule in Concepcion,
    the Iskanian rule does not require the parties to arbitrate
    representative PAGA claims. However, by invalidating
    representative waivers in an arbitration agreement (as applied
    to PAGA claims), the rule allows any party to an employment
    contract to demand arbitration of a representative PAGA
    claim ex post, despite the fact that the parties agreed to forgo
    such a demand in the agreement, where the parties have
    already agreed to waive all other forums. See 
    id. at 1750.
    As
    explained below, by (a) preventing parties from crafting
    arbitration agreements to limit the arbitration only to
    individual claims and (b) allowing ex post demand for the
    arbitration of representative PAGA actions, the Iskanian rule
    forces the parties to lose the benefits of arbitration and
    frustrates the purposes of the FAA. The Iskanian rule
    burdens arbitration in the same three ways identified in
    Concepcion: it makes the process slower, more costly, and
    more likely to generate procedural morass; it requires more
    formal and complex procedure; and it exposes the defendants
    to substantial unanticipated risk. See 
    id. at 1751–52.
    A. The Iskanian rule makes arbitration slower, more
    costly, and more likely to generate procedural
    morass.
    First, the switch from the arbitration of only individual
    claims to the arbitration of representative PAGA claims on
    behalf of the State and all other aggrieved employees
    SAKKAB V. LUXOTTICA RETAIL N. AM.                        39
    “sacrifices the principal advantage of arbitration—its
    informality—and makes the process slower, more costly, and
    more likely to generate procedural morass.” 
    Concepcion, 131 S. Ct. at 1751
    .4 When an aggrieved employee raises a
    representative PAGA claim, he must first show that his
    employer violated the California Labor Code. If the PAGA
    claimant is successful in proving that his or her employer
    violated the Labor Code, civil penalties are assessed against
    the employer in the amount of “one hundred dollars ($100)
    for each aggrieved employee per pay period for the initial
    violation and two hundred dollars ($200) for each aggrieved
    employee per pay period for each subsequent violation.” Cal.
    Labor Code § 2699(f)(2). Thus, rather than merely focusing
    on the individual employee, the hours he worked, and the
    damages due to him, an arbitrator overseeing a representative
    PAGA claim would have to make specific factual
    determinations regarding (1) the number of other employees
    affected by the labor code violations, and (2) the number of
    4
    For some unknown reason, the majority states that there is no support
    in the record for the conclusion that representative PAGA actions will
    make the arbitration process “slower” and “more costly.” However, the
    arbitration of representative PAGA actions is clearly slower and more
    costly than bilateral arbitration for the reasons outlined herein (for
    example, the review of labor code violations and number of pay periods
    for affected employees will inherently be slower and more costly when
    brought in a representative capacity for multiple employees than the
    review of labor code violations and number of pay periods when brought
    in bilateral arbitration for a single employee). This conclusion is not
    unique and is adequately reflected in the record. Indeed, the Chamber of
    Commerce of the United States of America and Retail Litigation Center,
    Inc. filed an amicus brief in this case detailing how such representative
    claims lack “the simplicity, informality, and expedition that are
    characteristic of arbitration” and concluding that the arbitration of
    representative PAGA claims is as incompatible with arbitration as a class
    proceeding.
    40         SAKKAB V. LUXOTTICA RETAIL N. AM.
    pay periods that each of the affected employees worked.
    Because of the high stakes involved in these determinations,
    both of these issues would likely be fiercely contested by
    parties. In arbitrations involving large companies, the
    arbitrator would be required to make individual factual
    determinations regarding the employment status for hundreds
    or thousands of employees, none of whom are party to such
    arbitration. Further, the employee who brought the
    representative PAGA claim would not initially have access to
    the information needed to prove the number of affected
    employees or the number of pay periods they worked.
    Therefore, some kind of discovery would need to take place,
    requiring the employer to divulge the necessary documents
    (potentially a tremendous number of payroll and employment
    forms) to the PAGA claimant. This would not be a minor
    undertaking. All of these additional tasks and procedures
    necessarily makes the process substantially slower,
    substantially more costly, and more likely to generate
    procedural morass than non-representative, individual
    arbitration.
    Despite these additional procedural hurdles present in a
    PAGA claim, the majority denies that representative PAGA
    claims would make the process slower, substantially more
    costly, and more likely to generate procedural morass.
    Instead, the majority reasons that any potential complexity of
    PAGA claims does not render such claims incompatible with
    arbitration. The majority holds that “arbitration is well suited
    to resolving complex disputes, provided that the parties are
    free to decide how the arbitration will be conducted.” Maj.
    Op. at 26. However, that rationale ignores the problem the
    Iskanian rule creates; the parties had already decided how
    their arbitration would be conducted (individually, in a non-
    representative capacity). The Iskanian rule instead allows the
    SAKKAB V. LUXOTTICA RETAIL N. AM.                         41
    employee, ex post, to demand arbitration of representative
    claims.5 Although two parties certainly could agree to
    arbitrate representative PAGA claims when they construct
    and sign the arbitration agreement, requiring the parties to
    resolve representative actions (after a contrary agreement
    between the parties has been struck) renders the arbitration
    much more complex, costly, and time consuming than what
    the parties had agreed to do. “Arbitration is a matter of
    contract,” and “[t]he overarching purpose of the FAA . . . is
    to ensure the enforcement of arbitration agreements according
    to their terms so as to facilitate streamlined proceedings.”
    
    Concepcion, 131 S. Ct. at 1745
    , 1748. When the parties have
    agreed to a specific, streamlined method of arbitration (such
    as the arbitration of individual claims only), and a relevant,
    state rule forces the parties to forego their chosen method of
    dispute resolution in favor of a procedure that is more costly
    and time consuming, the state rule frustrates the purposes of
    the FAA. As the Concepcion Court explained in the class
    arbitration context, “The conclusion follows that class
    arbitration, to the extent it is manufactured by Discover Bank
    rather than consensual, is inconsistent with the FAA.” 
    Id. at 1750–51.
    Likewise, it follows that representative arbitration,
    5
    The majority holds that parties could, ex ante, craft their arbitration
    agreements to deal with the complexity involved in the arbitration of
    representative PAGA claims. However, Concepcion’s analysis was not
    concerned with the effect of the Discover Bank rule on future arbitration
    agreements, but instead focused on the ex post effect of the rule on
    arbitration agreements containing class waivers. See Concepcion, 131 S.
    Ct. at 1750 (“California’s Discover Bank rule similarly interferes with
    arbitration. Although the rule does not require classwide arbitration, it
    allows any party to a consumer contract to demand it ex post.”).
    Therefore, we also focus on Iskanian’s ex post effect on Sakkab’s
    arbitration agreement.
    42         SAKKAB V. LUXOTTICA RETAIL N. AM.
    to the extent it is manufactured by Iskanian rather than
    consensual, is inconsistent with the FAA.
    The majority further reasons that, even if representative
    PAGA actions will make the arbitration process slower or
    more costly, the same could be said of any complex or fact-
    intensive claim. The majority compares representative
    PAGA actions to antitrust claims as an example of another
    type of claim that has the potential to make arbitration slower
    and more costly. This comparison is incorrect. Instead, the
    principle enumerated in Concepcion requires us to compare
    a representative PAGA claim (what the Iskanian rule would
    require) to individual, bilateral arbitration (what the parties
    had agreed to do in their arbitration agreement). Had the
    majority conducted the correct comparison, it would be
    forced to conclude that the arbitration of representative
    PAGA claims is certainly more likely to make the process
    slower, substantially more costly, and more likely to generate
    procedural morass than non-representative, individual
    arbitration.
    B. The Iskanian rule requires more formal and complex
    procedure.
    Second, representative PAGA actions are procedurally
    more complex than the arbitration of solely individual claims.
    Specifically, the discovery required in a representative PAGA
    claim is vastly more complex than would be required in an
    individual arbitration. In an individual arbitration, the
    employee already has access to all of his own employment
    records (or can easily obtain them from his employer). He
    knows how long he has been working for the employer and
    can easily determine how many pay periods he has been
    employed. Likewise, he knows whether he has been affected
    SAKKAB V. LUXOTTICA RETAIL N. AM.                43
    by the Labor Code violations he is alleging and can provide
    individual evidence to support his claims. However, in a
    representative PAGA claim, the individual employee does not
    have access to any of this information on behalf of all the
    other potentially aggrieved employees. Therefore, the
    employee must be able to obtain the information from the
    employer or the other employees. The discovery necessary
    to obtain these documents from the employer would be
    significant and substantially more complex than discovery
    regarding only the employee’s individual claims. The
    majority’s proposed solution to this complexity, the use of
    hypothetical informal procedures instead of more formal
    ones, misses the mark. The procedural complexity present in
    representative PAGA claims is not attributable to the use of
    formal versus informal procedures. Instead, such complexity
    is a function of the sheer number of tasks and procedural
    hurdles present in bringing a representative PAGA claim.
    The majority completely dismisses the procedural
    complexity that a representative PAGA claim entails. As the
    majority suggests, the arbitration of representative PAGA
    claims may not be as procedurally complex as class
    arbitrations. See 
    Concepcion, 131 S. Ct. at 1751
    –52.
    However, (for the second time), the majority makes the
    wrong comparison. Instead of comparing a representative
    PAGA claim to individual, bilateral arbitration (i.e., what the
    parties had agreed to versus what the Iskanian rule would
    require, as the principle enumerated in Concepcion requires),
    the majority compares a representative PAGA claims to class
    arbitration and concludes that, because the two procedures are
    different, a representative PAGA action is not inconsistent
    with arbitration. Had the majority conducted the correct
    comparison, the majority would be forced to conclude that the
    44        SAKKAB V. LUXOTTICA RETAIL N. AM.
    arbitration of representative PAGA claims is certainly more
    procedurally complex than bilateral arbitration.
    The majority holds that any potential procedural
    complexity will depend on the arbitration procedures the
    parties select and that the parties may streamline complex
    PAGA claims by agreeing to informal procedures. However,
    this type of reasoning was also considered and rejected in
    Concepcion, where the plaintiff contended that because the
    parties could agree to informal procedures, class procedures
    were not necessarily incompatible with 
    arbitration. 131 S. Ct. at 1752
    –53. Again, the majority fails to recognize that,
    although the parties could choose to employ procedures to
    address the complexity inherent in representative PAGA
    actions, they cannot be required by a state to do so. As the
    Court in Concepcion reasoned:
    The Concepcions contend that because parties
    may and sometimes do agree to aggregation,
    class procedures are not necessarily
    incompatible with arbitration. But the same
    could be said about procedures that the
    Concepcions admit States may not
    superimpose on arbitration: Parties could
    agree to arbitrate pursuant to the Federal
    Rules of Civil Procedure, or pursuant to a
    discovery process rivaling that in litigation.
    Arbitration is a matter of contract, and the
    FAA requires courts to honor parties’
    expectations. But what the parties in the
    aforementioned examples would have agreed
    to is not arbitration as envisioned by the FAA,
    lacks its benefits, and therefore may not be
    required by state law.
    SAKKAB V. LUXOTTICA RETAIL N. AM.                 45
    
    Id. (citation omitted).
    Therefore, although parties may
    choose to employ complex discovery procedures, as would be
    required by a representative PAGA claim, state law cannot
    demand that they do so. Here, Sakkab and Luxottica chose to
    pursue individual, non-representative arbitration. Therefore,
    the Iskanian rule frustrates the purposes of the FAA by
    requiring them to undertake the procedural complexity of
    representative PAGA claims.
    C. The Iskanian rule exposes the defendants to
    substantial unanticipated risk.
    Third, the arbitration of representative PAGA claims
    greatly increases the risk to employers. See 
    id. at 1752.
    Rather than awarding damages for Labor Code violations for
    just one employee, representative PAGA claims award
    damages for all affected employees. Cal. Labor Code
    § 2699(f)(2). A representative PAGA claim could therefore
    increase the damages awarded in arbitration by a multiplier
    of a hundred or thousand times (depending on the size of the
    company). Thus, the concerns expressed in Concepcion are
    just as real in the present case:
    The absence of multilayered review makes it
    more likely that errors will go uncorrected.
    Defendants are willing to accept the costs of
    these errors in arbitration, since their impact is
    limited to the size of individual disputes, and
    presumably outweighed by savings from
    avoiding the courts. But when damages
    allegedly owed to [hundreds or thousands] of
    potential claimants are aggregated and
    decided at once, the risk of an error will often
    become unacceptable. Faced with even a
    46         SAKKAB V. LUXOTTICA RETAIL N. AM.
    small chance of a devastating loss, defendants
    will be pressured into settling questionable
    claims. . . . We find it hard to believe that
    defendants would bet the company with no
    effective means of review, and even harder to
    believe that Congress would have intended to
    allow state courts to force such a decision.
    
    Concepcion, 131 S. Ct. at 1752
    .
    The majority admits that representative PAGA actions
    may involve high stakes, but then concludes that high stakes,
    alone, cannot lead to invalidation of the Iskanian rule and
    again compares PAGA actions to antitrust claims in
    illustrating its argument. Once again, (for the third time), the
    majority completely misses the point of Concepcion and
    invokes an incorrect comparison. Parties to an arbitration
    could agree to arbitrate high stakes issues. However, a state
    court cannot “force such a decision.” 
    Id. Comparing such
    high stakes PAGA actions to antitrust claims is not relevant.
    Again, the majority should have compared high stakes PAGA
    actions against the individual, bilateral arbitration that the
    parties actually agreed to undertake. When Sakkab and
    Luxottica entered into their arbitration agreement, they chose
    to limit the risk to which they were subjecting themselves to
    damages arising out of individual claims between the two
    parties. That is all. The Iskanian rule invalidates that
    decision and allows Sakkab to demand ex post arbitration of
    claims outside of that framework. Concepcion declared that
    this increased risk, to which the parties did not agree,
    frustrated the purposes of the FAA. When combined with the
    increased cost, time, and procedural complexity inherent in
    the arbitration of representative PAGA claims (when
    compared to solely individual arbitration), the increased risk
    SAKKAB V. LUXOTTICA RETAIL N. AM.                        47
    to a defendant works as yet another way that the benefits of
    arbitration are lost through application of the Iskanian rule.
    D. The Iskanian rule cannot be justified on state policy
    grounds.
    The majority holds that its decision “is bolstered by the
    PAGA’s central role in enforcing California’s labor laws” and
    that “[b]oth the PAGA statute and the Iskanian rule reflect
    California’s judgment about how best to enforce its labor
    laws.” Maj. Op. at 28. However, under Concepcion, “States
    cannot require a procedure that is inconsistent with the FAA,
    even if it is desirable for unrelated 
    reasons.” 131 S. Ct. at 1753
    . As is evidenced by our discussion of the effective
    vindication exception to the FAA in Ferguson v. Corinthian
    Colls., Inc., when it comes to arbitration agreements, “‘[w]e
    have no earthly interest (quite the contrary) in vindicating’ a
    state law.”6 
    733 F.3d 928
    , 936 (9th Cir. 2013) (quoting
    Italian Colors 
    Rest., 133 S. Ct. at 2320
    (Kagan, J.,
    dissenting)). Thus, if a state law violates or frustrates the
    FAA, the state law must give way, even if such a decision
    prevents the state’s interest from being vindicated. 
    Ferguson, 733 F.3d at 936
    –37. By relying so heavily on state policy
    grounds to support its decision, the majority strays awfully
    close to invocation of the effective vindication doctrine,
    which the majority admits does not apply to the present case.
    Therefore, because the Iskanian rule serves as an obstacle to
    6
    Sakkab argues that he cannot be denied a forum for his representative
    PAGA claims. However, Sakkab has no right to the vindication of a state
    law claim, as the majority correctly recognizes.
    48          SAKKAB V. LUXOTTICA RETAIL N. AM.
    the objectives of the FAA, the desirability and importance of
    the rule to the State’s policies and purposes cannot save it.7
    Although the State’s interest in an employee’s ability to
    bring PAGA claims is ultimately irrelevant to the Concepcion
    analysis, it is important to note that preemption of the
    Iskanian rule does not preempt PAGA itself. In fact, PAGA
    could continue to play a meaningful role in California’s labor
    law enforcement scheme without the Iskanian rule. First, any
    employee not subject to an arbitration agreement waiving
    such actions is free to bring a PAGA claim. In the present
    case, Luxottica gave Sakkab the option to opt out of the
    arbitration agreement if he simply returned the opt-out form
    to Luxottica within a specified period of time. We have
    previously reasoned that an opt out provision prevents an
    arbitration agreement from being a contract of adhesion, and
    supports the enforceability of the agreements. See Circuit
    City Stores, Inc. v. Ahmed, 
    283 F.3d 1198
    , 1199–1200 (9th
    Cir. 2002). Thus, employers are incentivized to include opt
    out provisions in their arbitration agreements. Any
    employees who opt out of arbitration, or whose employers do
    not utilize arbitration, will be free to bring PAGA claims.
    Second, PAGA requires that potential claimants provide
    notice to the State before pursuing a PAGA action. Cal.
    Labor Code § 2699.3. As no one has asserted that the State
    of California is prevented from raising the labor violations on
    7
    The majority holds that “[t]he FAA was not intended to preclude states
    from authorizing qui tam actions to enforce state law.” Maj. Op. at 29.
    However, the majority provides no support for that declaration. Under
    Concepcion, if a state rule authorizing a qui tam action frustrated the
    purposes or objectives of the FAA, that rule would certainly be
    invalidated. The majority provides no authority to support the contention
    that state law can preempt federal law if the state law involves qui tam
    actions.
    SAKKAB V. LUXOTTICA RETAIL N. AM.                 49
    its own, the notice provision of PAGA and the
    implementation of statutory damages for Labor Code
    violations can continue to provide a meaningful benefit to the
    State of California. Finally, inasmuch as a PAGA claim can
    be limited to damages stemming from a single employee’s
    employment, PAGA continues to provide an opportunity for
    individuals to collect damages on behalf of the State, even in
    arbitration.    Luxottica has expressly argued that an
    “individual” PAGA claim could be raised under its arbitration
    agreement with Sakkab.          Although the existence of
    “individual” PAGA claims is disputed, see Reyes v. Macy’s,
    Inc., 
    202 Cal. App. 4th 1119
    , 1123 (Ct. App. 2011) (holding
    that a PAGA claimant may not bring an individual PAGA
    claim), the Iskanian court expressly chose not to decide the
    issue. See Iskanian, 
    LLC, 327 P.3d at 384
    . Instead, the court
    reasoned that, even if such claims are available, individual
    PAGA claims would not “result in the penalties contemplated
    under the PAGA to punish and deter employer practices that
    violate the rights of numerous employees under the Labor
    Code.” 
    Id. But, once
    again, the state’s purpose is irrelevant.
    A state may not insulate causes of action from arbitration by
    declaring that the purposes of the statute can only be satisfied
    via class, representative, or collective action. If the rule
    conflicts with the objectives of the FAA, the state rule must
    give way. 
    Concepcion, 131 S. Ct. at 1753
    .
    Because the Iskanian rule stands as an obstacle to the
    purposes and objectives of the FAA, there is no question—the
    rule must be preempted. Preemption would be consistent
    both with the Supreme Court’s controlling decision in
    Concepcion and the FAA’s “liberal federal policy favoring
    arbitration.” Moses H. Cone Mem’l 
    Hosp., 460 U.S. at 24
    .
    Numerous state and federal courts have attempted to find
    creative ways to get around the FAA. We did the same in
    50        SAKKAB V. LUXOTTICA RETAIL N. AM.
    Laster, and were subsequently reversed in Concepcion. The
    majority now walks that same path. Accordingly, I would
    affirm.
    

Document Info

Docket Number: 13-55184

Citation Numbers: 803 F.3d 425, 25 Wage & Hour Cas.2d (BNA) 675, 2015 U.S. App. LEXIS 17071, 2015 WL 5667912

Judges: Smith, Lefkow

Filed Date: 9/28/2015

Precedential Status: Precedential

Modified Date: 11/5/2024

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Ortiz v. Fibreboard Corp. , 119 S. Ct. 2295 ( 1999 )

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Medtronic, Inc. v. Lohr , 116 S. Ct. 2240 ( 1996 )

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Perry v. Thomas , 107 S. Ct. 2520 ( 1987 )

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