Law Office of David a Boone v. Derham-Burk ( 2006 )


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  •                   FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    In re: FILIAE ELIAPO; In re: JUDY      
    ELIAPO,
    Debtors,
    No. 03-16814
    BAP No.
    LAW OFFICES OF DAVID A. BOONE,
    Appellant,          NC-02-01450-
    MaRyB
    v.
    OPINION
    DEVIN DERHAM-BURK; U.S.
    TRUSTEE,
    Appellees.
    
    Appeal from the Ninth Circuit
    Bankruptcy Appellate Panel
    Brandt, Ryan, and Marlar, Bankruptcy Judges, Presiding
    Argued and Submitted
    March 16, 2006—San Francisco, California
    Filed November 13, 2006
    Before: Pamela Ann Rymer, William A. Fletcher, and
    Richard R. Clifton, Circuit Judges.
    Opinion by Judge William A. Fletcher
    18493
    18496                 IN RE: ELIAPO
    COUNSEL
    David A. Boone, Law Offices of David A. Boone, San Jose,
    California, for the appellant.
    IN RE: ELIAPO                    18497
    Devin Derham-Burk, United States Trustee, Office of the U.S.
    Trustee, San Jose, California, for the appellees.
    OPINION
    W. FLETCHER, Circuit Judge:
    This appeal concerns the appropriate standards and proce-
    dures for awarding attorney’s fees in connection with Chapter
    13 bankruptcy petitions. The Bankruptcy Court for the North-
    ern District of California has established three means by
    which a debtor’s attorney may obtain a fee award in a Chapter
    13 case. The attorney may (1) submit a fee application under
    “no-look” guidelines that establish presumptive fees for a
    “basic case” and specified variations thereon, (2) submit a
    detailed fee application based on the hours actually spent on
    the case, or (3) first submit a no-look application and later
    submit a detailed application seeking additional fees based on
    the hours actually spent.
    In this case, Appellant Law Offices of David A. Boone
    (“Boone”) initially submitted a fee application under the no-
    look guidelines. Boone later submitted a second fee applica-
    tion in which he sought additional fees based on the hours
    actually spent. In ruling on the second application, the bank-
    ruptcy court allowed a fee for a “basic case” based on the no-
    look guidelines and some additional fees according to the
    hours actually spent, but it refused to allow the full amount of
    fees requested. The BAP affirmed. We affirm in part, reverse
    in part, and remand.
    I.   Factual Background
    On January 18, 2001, Filiae and Judy Eliapo (“the
    Eliapos”) hired Boone to assist them in filing for bankruptcy.
    On January 22, Boone filed a Chapter 13 petition on their
    18498                    IN RE: ELIAPO
    behalf. A plan was first filed on February 2. The plan was
    amended and re-filed on April 10. The plan was amended a
    second time and re-filed on April 18.
    On May 30, Boone signed a one-page application for attor-
    ney’s fees under the bankruptcy court’s no-look guidelines,
    reproduced infra, in the amount of $2,350. This figure
    included $1,400 for the “basic case,” $750 because the case
    “involve[d] real property claims,” and $200 because the case
    “involve[d] vehicle loans or leases.” The bankruptcy court
    approved the Eliapos’ second amended plan on June 21 and
    approved Boone’s $2,350 no-look fee application on the same
    day.
    On February 27, 2002, Boone filed a second fee application
    requesting an additional $1,248. This application included
    time sheets describing the tasks performed and hours spent by
    Boone. Boone had already been provided compensation, pur-
    suant to his no-look application, for some of the work
    described in the time sheets. Boone did not place under sepa-
    rate headings the work he had performed on the “basic case,”
    or the work involving “vehicle loans or leases” or “real prop-
    erty claims.” Most, perhaps all, of the work for which Boone
    sought additional compensation was performed after the date
    on which the no-look fees were awarded. The bankruptcy
    court initially scheduled a hearing on the second application,
    but took the matter under submission when no objection to the
    application was filed.
    The bankruptcy court ruled on Boone’s second fee applica-
    tion on August 2, 2002, without a hearing. The court divided
    the tasks performed by Boone into two categories. The first
    category was compensation for work involving “normal prep-
    aration of the petition, schedules and statement of affairs and
    the moving of the case to confirmation.” In re Eliapo (Eliapo
    I), No. 01 50227-[J]RG, 
    2002 WL 31185824
    , at *1 (Bankr.
    N.D. Cal., August 2, 2002). The court concluded that Boone
    was seeking $2,254 for this work, based on 9.6 hours of work.
    IN RE: ELIAPO                    18499
    The court wrote that, absent “extraordinary circumstances,”
    compensation for this work should not exceed the $1,400
    Boone had already been paid for the “basic case” under the
    no-look guidelines. The court held that there were no extraor-
    dinary circumstances, and it refused to award additional fees
    beyond the $1,400 already awarded.
    Pursuant to his no-look application, Boone had been
    awarded $200 for work involving “vehicle loans or leases.”
    Even though Boone did not list work under that heading in his
    second application, it is apparent from the confirmed plan and
    the second fee application that Boone had indeed done such
    work. The confirmed plan lists a secured claim by
    “Americredit” with “value of collateral” of $20,618, for
    which a minimum of $50 per month is to be paid. Schedule
    B of the plan lists a 2000 Dodge Durango with a “current
    market value” of $20,618, and Schedule D lists Americredit
    as a secured creditor with a claim of $30,179.74. Boone’s sec-
    ond fee application lists various tasks pertaining directly to
    this secured claim: “Prepare letter to Americredit” for .1 of an
    hour on 2/7/2001; “Receive and Review correspondence from
    Americredit regarding value of collateral (.1); Telephone Call
    to Dawn at Americredit regarding same (.2)” on 3/14/2001;
    and “Telephone call to Dawn . . . regarding value of Dodge
    Durango; left message” on 3/19/2001 for .1 of an hour, “No
    Charge.” The application lists other tasks, such as “Prepare
    schedules and Statement of Financial Affairs” for 1.4 hours,
    that obviously include work relating to the secured loan on the
    vehicle. However, in ruling on the second application, the
    bankruptcy court wrote, “The vehicle loan is $30,179 and
    encumbers a 2000 Dodge Durango. There is no suggestion of
    a problem in this area.” Eliapo I, at *1. The court added noth-
    ing to the $1,400 “basic case” guideline fee to take into
    account Boone’s work involving this vehicle loan.
    The second category of tasks Boone performed involved
    motions for relief from the automatic stay brought by the first
    and second mortgage holders. Pursuant to his no-look applica-
    18500                          IN RE: ELIAPO
    tion, Boone had been awarded an additional $750 for work
    involving “real property claims.” The court concluded that
    Boone was seeking $1,219 for this work, based on 5.2 hours
    of work related to these motions. The court wrote that this
    work “appears suspect.” However, “given the debtor prob-
    lems with their mortgage payments,” the court declined to
    “second guess” the time spent on these motions. 
    Id. It there-
    fore awarded the full $1,219 for the work related to motions
    for relief from the automatic stay.
    The court awarded a total attorney’s fee of $2,744 based on
    the second application — $1,400 for the basic case, an addi-
    tional $1,219 for work on the stay motions, and an additional
    $125 for preparation of the second application. The court did
    not award the $200 guideline amount for work involving “ve-
    hicle loans or leases.” Because Boone had already been
    awarded $2,350 based on his no-look application, the net
    award based on his second application was $394. This amount
    was $854 less than the net amount Boone had requested in the
    second application.
    The Bankruptcy Appellate Panel (“BAP”) affirmed the
    decision of the bankruptcy court. Law Offices of David A.
    Boone v. Derham-Burk (In re Eliapo) (Eliapo II), 
    298 B.R. 392
    (9th Cir. BAP 2003). Boone now appeals to this court,
    listing numerous questions in his brief. The questions overlap
    to a considerable extent and may be reduced to four: First, do
    the no-look presumptive fee guidelines violate 11 U.S.C.
    § 330? Second, did the bankruptcy court’s criterion for award-
    ing additional fees beyond the no-look presumptive fees vio-
    late § 330? Third, did the bankruptcy court abuse its
    discretion in ruling on Boone’s second application without a
    hearing? Fourth, did the bankruptcy court abuse its discretion
    in refusing to give Boone $200 credit for having performed
    work involving “vehicle loans or leases”? All but the fourth
    question were raised in Boone’s appeal to the BAP.1
    1
    Neither the United States trustee nor the Chapter 13 trustee filed briefs
    in this court or the BAP. See Eliapo 
    II, 298 B.R. at 401
    n.14. It would
    have been of great assistance to us and the BAP if such briefs had been
    filed.
    IN RE: ELIAPO                   18501
    II.   Standard of Review
    We independently review the bankruptcy court’s rulings on
    appeal from the BAP. See Salazar v. McDonald (In re Sala-
    zar), 
    430 F.3d 992
    , 994 (9th Cir. 2005); Miller v. Cardinale
    (In re DeVille), 
    361 F.3d 539
    , 547 (9th Cir. 2004). “Because
    we are in as good a position as the BAP to review bankruptcy
    court rulings, we independently examine the bankruptcy
    court’s decision, reviewing the bankruptcy court’s interpreta-
    tion of the Bankruptcy Code de novo and its factual findings
    for clear error.” United States v. Hatton (In re Hatton), 
    220 F.3d 1057
    , 1059 (9th Cir. 2000); see also Am. Law Ctr. PC
    v. Stanley (In re Jastrem), 
    253 F.3d 438
    , 441 (9th Cir. 2001).
    We will not disturb a bankruptcy court’s award of attorney’s
    fees “absent an abuse of discretion or an erroneous applica-
    tion of the law.” In re Nucorp Energy, Inc., 
    764 F.2d 655
    , 657
    (9th Cir. 1985); see also Dawson v. Wash. Mutual Bank (In
    re Dawson), 
    390 F.3d 1139
    , 1145 (9th Cir. 2004). That is, we
    will not reverse an award of fees unless we have a definite
    and firm conviction that the bankruptcy court committed clear
    error in the conclusion it reached after weighing all of the rel-
    evant factors.
    III.   Discussion
    [1] A bankruptcy court in a Chapter 13 case “may allow
    reasonable compensation to the debtor’s attorney for repre-
    senting the interests of the debtor in connection with the bank-
    ruptcy case based on a consideration of the benefit and
    necessity of such services to the debtor and the other factors
    set forth in this section.” 11 U.S.C. § 330(a)(4)(B). The “other
    factors” are listed in § 330(a)(3). At the date of Boone’s fee
    application, that section provided:
    In determining the amount of reasonable compensa-
    tion to be awarded, the court shall consider the
    nature, the extent, and the value of such services,
    taking into account all relevant factors, including—
    18502                        IN RE: ELIAPO
    (A)   the time spent on such services;
    (B)   the rates charged for such services;
    (C) whether the services were necessary to the
    administration of, or beneficial at the time at which
    the service was rendered toward the completion of
    [the case];
    (D) whether the services were performed within a
    reasonable amount of time commensurate with the
    complexity, importance, and nature of the problem,
    issue, or task addressed; and
    (E) whether the compensation is reasonable based
    on the customary compensation charged by compa-
    rably skilled practitioners in cases other than cases
    under this title.
    11 U.S.C.A. § 330(a)(3)(A)-(E) (West 2004).2 The bankruptcy
    court has sua sponte authority to “award compensation that is
    less than the amount of compensation that is requested.” 
    Id. § 330(a)(2).
    [2] Local Bankruptcy Rule 9029-1 for the Northern District
    of California allows the bankruptcy court to adopt guidelines
    for attorney’s fees. The local rule provides, in pertinent part,
    The Judges of the Bankruptcy Court or any division
    thereof may adopt, and as needed revise, guidelines
    concerning the allowance and disallowance of pro-
    fessional fees and expense reimbursement and the
    2
    The Bankruptcy Abuse Prevention and Consumer Protection Act of
    2005 has now added to the list of considerations whether the professional
    is “board certified or otherwise has demonstrated skill and experience in
    the bankruptcy field.” See 11 U.S.C.A. § 330(a)(3) (West 2004 & Supp.
    2006).
    IN RE: ELIAPO                         18503
    contents and format of applications therefor filed
    pursuant to 11 U.S.C. §§ 330(a) and 331 and Fed. R.
    Bankr. P. 2016(a) . . . . Although referenced herein,
    such guidelines are not intended to be local rules,
    and shall not have the force and effect thereof.
    Bankr. N.D. Cal. R. 9029-1. As authorized by Local Rule
    9029-1, bankruptcy judges for the Northern District have
    adopted guidelines establishing presumptive fees for routine
    services in Chapter 13 cases. The guidelines in effect when
    Boone represented the Eliapos provided as follows:3
    A.   FEE APPLICATIONS.
    1. Counsel may receive an order approv-
    ing fees up to the amounts set forth in Para-
    graph 2 without filing a detailed application
    if:
    a. Counsel has filed and served the Chap-
    ter 13 Trustee with an executed copy of
    the “Rights and Responsibilities of Chap-
    ter 13 Debtors and Their Attorneys,”
    copies of which are available in the
    Clerk’s Office and in the Office of the
    Chapter 13 Trustee;
    b. Counsel has accepted no more than
    $500 as a retainer in the case, unless
    counsel thereafter applies for and
    receives court approval of a larger
    advance retainer; and
    3
    The current guidelines may be found at http://www.canb.uscourts.gov/
    (follow “Guidelines” hyperlink; then follow “San Jose Division” hyperlink
    to pdf). The current guidelines have increased the presumptive no-look fee
    for a “basic case” to $1,800.
    18504                  IN RE: ELIAPO
    c. No objection to the requested fees has
    been raised.
    2. The maximum fee which can be
    approved through the procedure described
    in Paragraph 1 is:
    $1400 for the basic case; and an addi-
    tional
    $750 if the case involves real property
    claims;
    $400 if the case involves state or federal
    tax claims;
    $200 if the case involves vehicle loans or
    leases;
    $1200 if the case involves an operating
    business;
    $300 if the case involves support arrears
    claims; and
    $300 if the case involves student loans.
    3. If an executed copy of the “Rights and
    Responsibilities of Chapter 13 Debtors and
    Their Attorneys” is not filed, counsel has
    accepted more than $500 without court
    approval, or there is an objection, an order
    will not be entered automatically pursuant
    to these Guidelines.
    4. If counsel elects to be paid other than
    pursuant to these Guidelines, all fees
    including the retainer shall be approved by
    the court whether or not the fees are pay-
    able through the Chapter 13 Trustee’s
    Office and whether or not fees are paid for
    IN RE: ELIAPO                     18505
    services in connection with the Chapter 13
    case.
    5. If counsel applies for fees, counsel
    shall comply with Rules 2002 and 2016 of
    the Federal Rules of Bankruptcy Procedure
    as well as the “Guidelines for Compensa-
    tion and Expense Reimbursement of Pro-
    fessionals” adopted by the Bankruptcy
    Judges of the Northern District of Califor-
    nia.
    6. On its own motion or the motion of any
    party in interest, the court may order a hear-
    ing to review any fee paid or unpaid.
    The “Rights and Responsibilities” form, referred to in para-
    graph 
    (A)(1)(a), supra
    , is signed by both the Chapter 13
    debtor and his or her attorney. In pertinent part, that form pro-
    vides,
    If the initial fees ordered by the court are not suffi-
    cient to compensate the attorney for the legal ser-
    vices rendered in the case, the attorney further agrees
    to apply to the court for any additional fees. . . .
    If the debtor disputes the legal services provided
    or the fees charged by the attorney, an objection may
    be filed with the court and the matter set for hearing.
    A.   Consistency of Guidelines with 11 U.S.C. § 330
    Boone argues that the bankruptcy court’s presumptive fee
    guidelines are inconsistent with 11 U.S.C. § 330. We dis-
    agree.
    The customary method for assessing an attorney’s fee
    application in bankruptcy is the “lodestar,” under which “the
    18506                    IN RE: ELIAPO
    number of hours reasonably expended” is multiplied by “a
    reasonable hourly rate” for the person providing the services.
    Hensley v. Eckerhart, 
    461 U.S. 424
    , 433 (1983); Unsecured
    Creditors’ Comm. v. Puget Sound Plywood, Inc., 
    924 F.2d 955
    , 960 (9th Cir. 1991). However, the lodestar method is not
    mandatory. See Unsecured Creditors’ 
    Comm., 924 F.2d at 960
    (“Although [In re Manoa Finance Co., 
    853 F.2d 687
    (9th
    Cir. 1988),] suggests that starting with the ‘lodestar’ is cus-
    tomary, it does not mandate such an approach in all cases.”);
    In re Busy Beaver Bldg. Ctrs., Inc., 
    19 F.3d 833
    , 856 (3d Cir.
    1994) (“While bankruptcy fees are commonly calculated
    using the lodestar method, . . . § 330 by no means ossifies the
    lodestar approach as the point of departure in fee determina-
    tions.”).
    [3] We see nothing in § 330 that prevents a bankruptcy
    court from issuing and then relying on guidelines establishing
    presumptive fees for routine services in Chapter 13 cases.
    Such presumptive fees, if set at an appropriate level, have a
    number of virtues. First, use of presumptive fees in a no-look
    application saves attorney time that would otherwise be spent
    preparing detailed applications using the lodestar method.
    Saving attorney time has the potential, perhaps even likely,
    consequence of lowering attorney’s fees.
    Second, use of presumptive fees encourages efficient use of
    attorney time by providing fair compensation to efficient
    practitioners and by preventing inefficient practitioners from
    passing on the cost of their inefficiency. As stated by Judge
    Lundin,
    Three or four hours of attorney time and a like num-
    ber of hours of paralegal time in an experienced
    debtors’ attorney’s office can produce excellent
    results in a “typical” Chapter 13 case. Another law-
    yer who less regularly handles Chapter 13 cases
    might double or triple the time investment to pro-
    duce the same or less desirable results. Applying
    IN RE: ELIAPO                    18507
    normal lodestar methodology can penalize the effi-
    cient volume counsel by reducing the fee in each
    case while rewarding the inefficient practitioner with
    higher fees.
    4 Keith M. Lundin, Chapter 13 Bankruptcy § 294.1, at 294-22
    to -23 (3d ed. 2000 & Supp. 2004).
    Third, the presumptive fee guidelines benefit attorneys by
    providing for earlier payment of fees. In this case, Boone was
    awarded the $2,350 requested in his no-look fee application
    several months before he even filed his second fee applica-
    tion. Indeed, since a no-look fee is intended to cover all ser-
    vices required in the usual case, an attorney who opts to file
    a no-look application may receive full payment even before
    all the services covered by that payment have been performed.
    Fourth, use of presumptive fees saves time that a busy
    bankruptcy court would otherwise be required to spend deal-
    ing with detailed fee applications. As stated by the BAP in
    this case, “[T]he sheer volume of chapter 13 cases and the rar-
    ity of creditor or debtor objections to attorney’s fees in such
    cases make court review of each fee application or fee
    arrangement administratively burdensome.” Eliapo 
    II, 298 B.R. at 399
    ; see also 4 Lundin, supra, § 294.1, at 294-25 to
    -26 (“It is almost inconceivable that bankruptcy courts would
    engage in full-scale lodestar calculation of debtors’ attorneys’
    fees in every Chapter 13 case, especially in districts with
    high-volume Chapter 13 programs.”).
    [4] As the BAP noted in this case, bankruptcy courts
    around the country have been experimenting for several years
    with presumptive fees for routine services in Chapter 13
    cases, based on guidelines issued by the Executive Office of
    the United States Trustee. See Eliapo 
    II, 298 B.R. at 399
    . The
    Fifth Circuit has recently approved the use of a “precalculated
    lodestar” as a basis for awarding attorney’s fees in “typical”
    Chapter 13 cases. In re Cahill, 
    428 F.3d 536
    , 541 (5th Cir.
    18508                    IN RE: ELIAPO
    2005) (“This precalculated lodestar aids bankruptcy courts in
    disposing of run-of-the-mill Chapter 13 fee applications expe-
    ditiously and uniformly, obviating the need for bankruptcy
    courts to make the same findings of fact regarding reasonable
    attorney time expenditures and rates in typical cases for each
    fee application that they review.”). The Seventh Circuit has
    also approved the use of presumptive fees in routine Chapter
    13 cases. See In re Kindhart, 
    160 F.3d 1176
    (7th Cir. 1998)
    (approving concept of presumptive fee schedule in Chapter 13
    cases and remanding to the bankruptcy court to review and
    update its presumptive fees); In re Kindhart, 
    167 F.3d 1158
    (7th Cir. 1999) (approving use of updated presumptive fees);
    see also Bueno v. U.S. Bankr. Court (In re Bueno), 
    248 B.R. 581
    , 583 (D. Colo. 2000) (approving use of presumptive fees
    for routine services in Chapter 13 case); Chamberlain v. Kula
    (In re Kula), 
    213 B.R. 729
    , 737 n.5 (8th Cir. BAP 1997)
    (“Because the majority of work in most Chapter 13 cases is
    normal and customary, and because of the sheer volume of
    such cases in most districts, the lodestar calculation may not
    necessarily be the best method for determining appropriate
    fees in those cases.”); In re Argento, 
    282 B.R. 108
    , 116-17
    (Bankr. D. Mass. 2002) (adopting “standard that incorporates
    both the ‘initial fixed fee standard’ for what can be described
    as the usual services inherent in any routine chapter 13 case
    and the lodestar method for those services which exceed the
    routine tasks”); In re Szymczak, 
    246 B.R. 774
    , 781 (Bankr.
    D.N.J. 2000) (“Because use of the lodestar method for calcu-
    lating legal fees does not achieve fair and reasonable results
    for debtor’s counsel in chapter 13 cases, bankruptcy courts
    should divide services into two categories: work that is stan-
    dard or normal and customary in a chapter 13 case and work
    that falls outside of this standard.”); In re Pedersen, 
    229 B.R. 445
    , 447-49 (Bankr. E.D. Cal. 1999) (using presumptive fees
    for routine services in Chapter 13 case); In re Watkins, 
    189 B.R. 823
    , 828 (Bankr. N.D. Ala. 1995) (approving use of a
    “normal and customary” standard for routine services in
    IN RE: ELIAPO                    18509
    Chapter 13 cases, and use of the lodestar method for work that
    “falls outside of that standard”).
    We emphasize that the no-look guidelines establish only
    presumptive fees. If a Chapter 13 practitioner does not wish
    to apply for fees under the no-look guidelines, he or she is
    free not to do so and to submit instead a detailed fee applica-
    tion using the lodestar method. Or, if the practitioner has
    already submitted a no-look application and received pre-
    sumptive fees, he or she is free to seek additional fees using
    the lodestar method if the presumptive fees have not provided
    fair compensation for the time spent on the case. Of course,
    a practitioner who chooses the latter approach must accept the
    possibility that the bankruptcy court may take a fresh look at
    his entire fee application, not just that portion of the applica-
    tion relating to “additional” fees.
    [5] We therefore conclude that reliance on presumptive
    guideline fees for routine services in Chapter 13 cases is con-
    sistent with § 330.
    B.   Criterion for Awarding Additional Fees
    Boone argues that the bankruptcy court used an inappropri-
    ate criterion for awarding fees beyond the presumptive fees.
    We disagree.
    In refusing to award additional fees beyond the $1,400 pre-
    sumptive fee for the “basic case,” the bankruptcy court wrote:
    In seeking additional fees, applicant describes two
    basic areas in which work was performed. The first
    deals with the normal preparation of the petition,
    schedules and statement of affairs and the moving of
    the case to confirmation. For this work applicant
    billed 9.6 hours (26 time entries) at a cost of $2,254.
    In a basic case such as this the cost of these services
    18510                     IN RE: ELIAPO
    should not exceed the guideline amount of $1,400
    absent extraordinary circumstances.
    No extraordinary circumstances are evident.
    There were two objections by the Trustee. The first
    indicated that the debtors had omitted their monthly
    property tax obligation from Schedule J — Current
    Expenditures. Delinquent property taxes were set
    forth on Schedule D so applicant was aware of the
    tax problem and neglected to address it on Schedule
    J. The Trustee’s second objection simply pointed out
    that when applicant filed an amended plan for the
    debtors it neglected to have one of the debtors sign
    it. Another administrative error.
    ....
    The problems faced by Applicant in this case seem
    no more difficult than those faced by Chapter 13
    practitioners on a regular basis. There is no justifi-
    cation shown for the filing and confirmation of the
    plan in this case exceeding the guideline amount of
    $1,400.
    Eliapo I, at *1 (emphasis added).
    [6] It is apparent from its order that the bankruptcy court
    declined to award more than the presumptive guideline
    amount of $1,400 for a “basic case” because it concluded that
    there was nothing out of the ordinary about the Eliapos’ case.
    That is, as stated by the court, the problems in the Eliapos’
    case were “no more difficult than those faced by Chapter 13
    practitioners on a regular basis.” 
    Id. It might
    have been prefer-
    able for the court to have avoided the word “extraordinary”
    because of the potential for misinterpretation, but we do not
    understand the court to have required that there be extremely
    unusual circumstances. In context, it is apparent that court
    used the word “extraordinary” to mean merely “out-of-the-
    IN RE: ELIAPO                         18511
    ordinary” or “atypical” — that is, extra-ordinary — circum-
    stances. So understood, the bankruptcy court’s criterion for
    awarding additional fees was proper.
    The purpose of the guidelines is to set presumptive fees for
    ordinary cases. The guidelines contemplate that a Chapter 13
    practitioner should be awarded additional fees in out-of-the-
    ordinary cases. In such cases, the bankruptcy court may award
    additional fees based on a detailed fee application. Indeed,
    this is precisely what the bankruptcy court did in this case
    when it awarded $1,219 (i.e., $469 above the presumptive no-
    look fee of $750) for out-of-the-ordinary work done by Boone
    in opposing the mortgage lenders’ motions for relief from the
    automatic stay. Boone contends that he also should have been
    awarded additional attorney’s fees for work unrelated to either
    the real property or the vehicle loan. However, the bankruptcy
    court concluded that the problems necessitating this work
    were typical problems encountered in a Chapter 13 case, and
    that Boone therefore deserved no more than the presumptive
    fee.
    [7] We hold that the bankruptcy court applied the appropri-
    ate criterion in determining Boone’s entitlement to additional
    compensation, and that the application of this standard did not
    conflict with § 330.
    C.    Hearing
    Boone argues that he was improperly denied a hearing and
    a prompt decision on his second fee application. We agree
    that Boone was improperly denied a hearing.4
    4
    We disagree with Boone’s additional argument that the bankruptcy
    court abused its discretion, or that he was denied due process, when the
    bankruptcy court took six months to rule on his second fee application.
    We agree with the BAP, which wrote in rejecting this argument, “The pos-
    ture of the chapter 13 case, or the novelty of the issues raised by Boone’s
    Final Application, may have required greater scrutiny by the bankruptcy
    court. When the bankruptcy court conducts a third-party review of a fee
    application, it must proceed cautiously.” Eliapo 
    II, 298 B.R. at 405
    .
    18512                    IN RE: ELIAPO
    [8] Section 330(a)(1) allows attorney’s fees to certain bank-
    ruptcy professionals, providing that a bankruptcy court “may
    award” fees “[a]fter notice to the parties . . . and a hearing.”
    However, the Supreme Court has recently construed
    § 330(a)(1) narrowly, specifically noting that Chapter 13
    debtors’ attorneys are awarded fees under § 330(a)(4)(B)
    rather than § 330(a)(1). See Lamie v. United States Tr., 
    540 U.S. 526
    , 537 (2004). Unlike § 330(a)(1), § 330(a)(4)(B) con-
    tains no explicit notice-and-hearing requirement. It provides
    simply,
    In a chapter 12 or chapter 13 case in which the
    debtor is an individual, the court may allow reason-
    able compensation to the debtor’s attorney for repre-
    senting the interests of the debtor in connection with
    the bankruptcy case based on a consideration of the
    benefit and necessity of such services to the debtor
    and the other factors set forth in this section.
    11 U.S.C. § 330(a)(4)(B). We therefore conclude that the
    notice-and-hearing requirement of § 330(a)(1) does not apply
    to a fee application in a Chapter 13 case. Cf. Nelson v. Mickel-
    son (In re Pfleghaar), 
    215 B.R. 394
    , 397 (8th Cir. BAP 1997)
    (applying notice-and-hearing requirement of § 330(a)(1) to a
    fee application under Chapter 13 prior to the Supreme Court’s
    decision in Lamie).
    [9] However, Bankruptcy Rule 2017(b) does apply to
    Chapter 13 fee applications. Bankruptcy Rule 2017(b) pro-
    vides that a bankruptcy court, on its “own initiative,”
    after notice and a hearing may determine whether
    any payment of money or any transfer of property,
    or any agreement therefor, by the debtor to an attor-
    ney after entry of an order for relief in a case under
    the Code is excessive, whether the payment or trans-
    fer is made or is to be made directly or indirectly, if
    IN RE: ELIAPO                         18513
    the payment, transfer, or agreement therefor is for
    services in any way related to the case.
    Fed. R. Bankr. P. 2017(b). We construe the notice-and-
    hearing requirement of Rule 2017(b) as incorporating 11
    U.S.C. § 102(1), which defines “notice and a hearing.” Sec-
    tion 102(1)(A) provides: “ ‘after notice and a hearing’, or a
    similar phrase . . . means after such notice as is appropriate
    in the particular circumstances, and such opportunity for a
    hearing as is appropriate in the particular circumstances[.]” 11
    U.S.C. § 102(1)(A).
    [10] Section 102(1)(B)(i) authorizes the bankruptcy court
    to “act without an actual hearing” after appropriate notice if
    “such hearing is not requested timely by a party in interest.”
    
    Id. § 102(1)(B)(i).
    Thus, if no objection to the fee application
    is filed by an interested party and if the bankruptcy court
    intends to grant the full amount requested, no hearing is
    required. However, if the bankruptcy court materially reduces
    the amount requested, the bankruptcy court has assumed a
    role that is adverse to the fee applicant. In that event, some
    sort of hearing is required. As the Third Circuit explained in
    Busy Beaver, “a bankruptcy court, when it disallows certain
    fees, simulates the role of an adversary, albeit to a circum-
    scribed degree, requiring that any ‘disputed’ matter be
    resolved at a fair 
    hearing.” 19 F.3d at 846
    n.16.5
    We note that “hearing” under § 102(1)(A) has been inter-
    preted flexibly. The Third Circuit in Busy Beaver was careful
    to note that the “anatomy of the hearing lies within the sound
    5
    The Third Circuit in Busy Beaver assumed that 11 U.S.C. § 330(a)(1)
    governed fee awards for debtors’ attorneys. We recognize that, after
    Lamie, the controlling provision is § 330(a)(4)(B), which unlike
    § 330(a)(1) does not include an express notice-and-hearing requirement.
    But Busy Beaver also relied on Rule 2017(b). See Busy 
    Beaver, 19 F.3d at 845
    n.15 (“Section 330(a) begins ‘[a]fter notice . . . and a hearing,’ a
    phrase Rule 2017(b) also contains.”) (alteration and ellipsis in original).
    Thus, the court’s analysis remains relevant here.
    18514                    IN RE: ELIAPO
    discretion of the bankruptcy judge, and would not necessarily
    require the presentation of oral testimony.” 
    Id. “The essential
    point is that the court should give counsel a meaningful
    opportunity to be heard.” 
    Id. (emphasis in
    original). The bank-
    ruptcy court should “apprise the [fee] applicant of the particu-
    lar questions and objections it harbors” and should give the
    applicant “an opportunity to rebut or contest the court’s con-
    clusions.” 
    Id. at 846-47;
    see also In re Spillane, 
    884 F.2d 642
    ,
    646-47 (1st Cir. 1989) (holding that cross-examination is not
    required in hearing on fee application). Depending on the cir-
    cumstances, the hearing requirement may be satisfied without
    oral presentation of evidence and without oral argument. That
    is, the “hearing” requirement may, in appropriate circum-
    stances, be satisfied by written submission. All that is
    required is that the applicant be given “a reasonable opportu-
    nity to present legal argument and/or evidence to clarify or
    supplement his Application.” 
    Pfleghaar, 215 B.R. at 397
    ; see
    also Busy 
    Beaver, 19 F.3d at 846
    .
    [11] In this case, Boone was not given “notice and a hear-
    ing” within the meaning of 11 U.S.C. § 102(1). We therefore
    remand for notice and a hearing consistent with that section.
    We emphasize that the notice-and-hearing definition in
    § 102(1) is flexible and sensitive to context. Chapter 13 fee
    applications are typically rather simple, even in cases where
    fees beyond the presumptive no-look fees are sought. So long
    as fair notice and an opportunity to be heard are afforded, the
    bankruptcy court has considerable freedom to fashion proce-
    dures for notice and a hearing that are “appropriate in the par-
    ticular circumstances.” 11 U.S.C. § 102(1)(A). Because we
    hold that Bankruptcy Rule 2017(b) required notice and a hear-
    ing before the bankruptcy court reduced the compensation
    requested in Boone’s second fee application, we do not need
    to reach the question whether the Due Process Clause also
    required notice and a prior hearing.
    IN RE: ELIAPO                    18515
    D.   Presumptive Fee for Work Involving Vehicle Loan
    Finally, Boone argues that the district court abused its dis-
    cretion in failing to award the $200 presumptive fee for work
    involving a vehicle loan. We do not reach that question.
    [12] As indicated in our factual 
    narrative, supra
    , it is appar-
    ent that Boone did do work involving the Eliapos’ secured
    loan on their 2000 Dodge Durango. However, Boone failed to
    raise this issue when he appealed to the BAP. As we recently
    stated in Burnett v. Resurgent Capital Services (In re Bur-
    nett), 
    435 F.3d 971
    , 975-76 (9th Cir. 2006), “Absent excep-
    tional circumstances, issues not raised before the BAP are
    waived.” See also Moldo v. Matsco, Inc. (In re Cybernetic
    Servs., Inc.), 
    252 F.3d 1039
    , 1045 n.3 (9th Cir. 2001). One
    established “exceptional circumstance” is “when the issue is
    one of law and either does not depend on the factual record,
    or the record has been fully developed.” El Paso City v. Am.
    W. Airlines, Inc. (In re Am. W. Airlines, Inc.), 
    217 F.3d 1161
    ,
    1165 (9th Cir. 2000). The issue of compensation for work
    involving the vehicle loan depends on the factual record, and
    it is not clear that the record has been fully developed. The
    “exceptional circumstance” exception does not apply, and we
    therefore hold that Boone has waived the issue on appeal.
    However, we expect that Boone will be able to raise the issue
    on remand when the bankruptcy court has a hearing on his
    application.
    Conclusion
    We hold that the bankruptcy court’s use of the presumptive
    no-look guideline fees for routine Chapter 13 cases was con-
    sistent with 11 U.S.C. § 330, that the court’s criterion for
    awarding additional fees beyond the presumptive no-look fees
    was proper under § 330, and that the court’s failure to hold a
    hearing on the application for additional fees violated Bank-
    ruptcy Rule 2017(b). We therefore affirm in part and reverse
    in part. We remand to allow the bankruptcy court to hold a
    18516                    IN RE: ELIAPO
    hearing on Boone’s application for additional fees, noting that
    the court has substantial discretion to fashion an appropriate
    hearing procedure.
    AFFIRMED in part, REVERSED in part, and
    REMANDED. The parties shall bear their own costs on
    appeal.