Payan v. Aramark Management ( 2007 )


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  •                     FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    MARTHA E. PAYAN,                          
    Plaintiff-Appellant,
    v.                              No. 05-15978
    ARAMARK MANAGEMENT SERVICES
    LIMITED PARTNERSHIP, Aramark                      D.C. No.
    CV-04-00002-SRB
    Service Master Facility Services,
    OPINION
    Inc., aka/Aramark Service Master
    Facility Services, Inc.,
    Defendant-Appellee.
    
    Appeal from the United States District Court
    for the District of Arizona
    Susan R. Bolton, District Judge, Presiding
    Argued and Submitted
    October 20, 2006—San Francisco, California
    Filed August 2, 2007
    Before: Andrew J. Kleinfeld and Jay S. Bybee,
    Circuit Judges, and Robert H. Whaley,* District Judge.
    Opinion by Judge Bybee
    *The Honorable Robert H. Whaley, United States District Judge for the
    Eastern District of Washington, sitting by designation.
    9241
    9244       PAYAN v. ARAMARK MANAGEMENT SERVICES
    COUNSEL
    Mark E. McKane, Kirkland & Ellis LLP, San Francisco, Cali-
    fornia, for the plaintiff-appellant.
    Thomas L. Hudson, Esq., Meghan H. Grabel, Osborn Male-
    don PA, Phoenix, Arizona, for the defendant-appellee.
    OPINION
    BYBEE, Circuit Judge:
    Martha E. Payan (“Payan”) appeals the district court’s dis-
    missal of her Title VII claims against Aramark Management
    Services L.P. (“Aramark”). This appeal turns upon one nar-
    row and discrete issue—how to determine whether a Title VII
    action brought in district court after the receipt of an EEOC
    right-to-sue letter has been timely filed when the actual date
    of receipt by the litigant is unknown. Although we have
    addressed this question in a handful of previous cases, our
    earlier holdings fail to provide sufficient clarity to resolve the
    current case. Here, we seek to establish a coherent rule to
    PAYAN v. ARAMARK MANAGEMENT SERVICES                    9245
    apply to Payan’s case. Under that rule, we hold that in the
    absence of evidence of actual receipt, we will apply a three-
    day mailing presumption to determine notice of a right-to-sue
    letter. We conclude that Payan’s claims are untimely and
    affirm the district court’s decision granting summary judg-
    ment for Aramark.
    I
    Payan’s term of employment with Aramark began on
    August 8, 2002, and ended on July 11, 2003, when she was
    terminated. On July 30, 2003, Payan submitted a charge of
    discrimination to the Equal Employment Opportunity Com-
    mission (“EEOC”) asserting sex discrimination and retaliation
    against Aramark. The EEOC dismissed Payan’s charge and
    issued a right-to-sue notice letter dated September 26, 2003.1
    As Payan noted in her opening brief, “[t]he actual date
    [Payan] received the notice is unknown.” However, the fact
    of receipt itself is undisputed. Payan filed this lawsuit on Jan-
    uary 2, 2004, ninety-eight days after the EEOC letter was
    issued, alleging claims for sexual harassment, retaliation, and
    discrimination under Title VII of the Civil Rights Act of
    1964, 42 U.S.C. § 2000e (“Title VII”) and deprivation of civil
    rights under 42 U.S.C. § 1983 against Aramark.2
    In response, Aramark filed a motion for summary judg-
    ment, contending that Payan’s complaint was untimely
    because it was filed after the ninety-day period within which
    a litigant must file suit after receiving notice of dismissal from
    the EEOC. See 42 U.S.C. § 2000e-5(f)(1). The district court
    concluded that Payan’s complaint was untimely and granted
    Aramark’s motion for summary judgment. This appeal fol-
    lowed.
    1
    When presented with the notice letter at her deposition, Payan identi-
    fied the letter and its date of September 26, 2003.
    2
    The district court subsequently dismissed Payan’s § 1983 claims.
    9246       PAYAN v. ARAMARK MANAGEMENT SERVICES
    II
    We review a district court’s ruling that a Title VII action
    is barred by the statute of limitations de novo. See Hernandez
    v. Spacelabs Med. Inc., 
    343 F.3d 1107
    , 1108-09, 1112 (9th
    Cir. 2003). We also review a district court’s grant of summary
    judgment de novo. See 
    id. III [1]
    Title VII provides that upon dismissing a charge of dis-
    crimination, the EEOC must notify the claimant and inform
    her that she has ninety days to bring a civil action. See 42
    U.S.C. § 2000e-5(f)(1) (“If a charge filed with the [EEOC]
    . . . is dismissed by the [EEOC], . . . the [EEOC or otherwise
    appropriate entity] shall so notify the person aggrieved and
    within ninety days after the giving of such notice a civil
    action may be brought.”). As we have previously explained,
    this ninety-day period operates as a limitations period. See
    Scholar v. Pac. Bell, 
    963 F.2d 264
    , 266-67 (9th Cir. 1992). If
    a litigant does not file suit within ninety days “[of] the date
    EEOC dismisses a claim,” then the action is time-barred. 
    Id. Therefore, ascertaining
    the date on which the limitations
    period begins is crucial to determining whether an action was
    timely filed.
    [2] We measure the start of the limitations period from the
    date on which a right-to-sue notice letter arrived at the claim-
    ant’s address of record. See Nelmida v. Shelly Eurocars, Inc.,
    
    112 F.3d 380
    , 384 (9th Cir. 1997); 
    Scholar, 963 F.2d at 267
    .
    Where that date is known, we will deem the claimant to have
    received notice on that date, regardless of whether the claim-
    ant personally saw the right-to-sue letter. See 
    Nelmida, 112 F.3d at 384
    (measuring the limitations period from the post
    office’s first attempted delivery at the claimant’s address);
    
    Scholar, 963 F.2d at 267
    (calculating the ninety-day period
    from the date on which the EEOC letter was “received and
    signed for by [the petitioner’s] daughter”).
    PAYAN v. ARAMARK MANAGEMENT SERVICES           9247
    Here, Payan does not dispute having received the letter, but
    does not claim to know when the letter arrived at her address
    of record. As Payan noted in her opening brief, “[t]he actual
    date [Payan] received the notice is unknown.” In her deposi-
    tion, Payan suggested that “[the letter] could have been
    delayed” and that “[she’d] gotten mail that’[d] been delayed
    before . . . [s]ometimes about a week.” However, she does not
    claim to know when the letter was delivered to her address of
    record.
    [3] Where the date of actual receipt is unknown, we will
    estimate that date based on the date of EEOC disposition and
    issuance of notice, with some compensation for mailing time.
    See Baldwin County Welcome Ctr. v. Brown, 
    466 U.S. 147
    ,
    148 & n.1 (1984) (per curiam); Ortez v. Wash. County, 
    88 F.3d 804
    , 807 (9th Cir. 1996) (approximating notice based on
    when the EEOC letter was apparently mailed). In accordance
    with that logic, the district court here used the issuance date
    of the EEOC letter, September 26, 2003, as a starting date,
    and presumed receipt of the letter at Payan’s address of record
    three days later.
    Payan maintains that the district court erred in basing its
    presumption on the EEOC letter issuance date without requir-
    ing Aramark to prove the circumstances of mailing, including
    proper address and postage. Payan offers two alternative argu-
    ments in this regard. First, Payan asserts that as the non-
    moving party, she is entitled to have all evidence construed in
    her favor. She claims that by not requiring Aramark to prove
    the circumstances of mailing, the district court erroneously
    construed these material facts against Payan. Second, Payan
    argues that Aramark had the burden to prove that the statute
    of limitations had expired, as an affirmative defense, and
    failed to meet that burden by not establishing the circum-
    stances of mailing. Payan maintains that, for either reason,
    necessary predicate facts were not established to justify the
    district court’s presumption.
    9248          PAYAN v. ARAMARK MANAGEMENT SERVICES
    [4] Payan’s arguments are unsupported by law. Where the
    actual date of receipt is unknown but receipt itself is not dis-
    puted, we have not demanded proof of actual receipt but have
    applied a presumption to approximate receipt. See Ortez v.
    Wash. County, 
    88 F.3d 804
    , 807 (9th Cir. 1996). Payan is cor-
    rect that because the statute of limitations is an affirmative
    defense, the defendant bears the burden of proving that the
    plaintiff filed beyond the limitations period. See Tovar v.
    U.S.P.S., 
    3 F.3d 1271
    , 1284 (9th Cir. 1993) (“In every civil
    case, the defendant bears the burden of proof as to each ele-
    ment of an affirmative defense.”); Wyatt v. Terhune, 
    315 F.3d 1108
    , 1117-18 (9th Cir. 2003) (“[I]t is well-settled that stat-
    utes of limitations are affirmative defenses, not pleading
    requirements.”). See also Ebbert v. DaimlerChrysler Corp.,
    
    319 F.3d 103
    , 108 (3d Cir. 2003) (holding that the burden to
    prove expiration of statute of limitations, as an affirmative
    defense, rests on the employer); Bowden v. United States, 
    106 F.3d 433
    , 437 (D.C. Cir. 1997); Donnelly v. Yellow Freight
    Sys., Inc., 
    874 F.2d 402
    , 411 (7th Cir. 1989) (stating that the
    defendant has burden of proof regarding its affirmative
    defenses in Title VII actions).3 Contrary to Payan’s argument,
    however, the defendant may do so by raising the limitations
    defense and providing sufficient evidence to support the pre-
    sumption. Here, Aramark has raised the defense and offered
    proof of the right-to-sue letter. Thus, the undisputed facts
    established in Payan’s case are that the EEOC issued a right-
    to-sue notice letter to Payan on September 26, 2003, that the
    EEOC mailed the letter to Payan’s address of record, and that
    Payan received the notice letter at this address. From that
    basis, we must calculate Payan’s date of receipt.
    3
    We note that our holding diverges from the Eleventh Circuit, which
    holds that, if contested by defendant, the plaintiff must demonstrate filing
    within the 90-day limitations period. See Green v. Union Foundry Co.,
    
    281 F.3d 1229
    , 1233-34 (11th Cir. 2002) (“[F]or [a claimant] to maintain
    his Title VII claims . . . , he has the initial burden of establishing that he
    filed his Complaint within ninety days of his receipt of the EEOC’s right-
    to-sue letter.”); see also Kerr v. McDonald’s Corp., 
    427 F.3d 947
    , 952
    (11th Cir. 2005).
    PAYAN v. ARAMARK MANAGEMENT SERVICES             9249
    [5] We begin with the presumption that the letter issuance
    date is also the date on which the letter was mailed. See id.;
    see also Baldwin County Welcome Ctr. v. Brown, 
    466 U.S. 147
    , 148 & n.1 (1984) (per curiam); Taylor v. Books A Mil-
    lion, Inc., 
    296 F.3d 376
    , 379-80 (5th Cir. 2002); Seitzinger v.
    Reading Hosp. & Med. Ctr., 
    165 F.3d 236
    , 238-39 (3d Cir.
    1999); Sherlock v. Montefiore Med. Ctr., 
    84 F.3d 522
    , 525-26
    (2d Cir. 1996); Jarrett v. U.S. Sprint Commc’ns Co., 
    22 F.3d 256
    , 259 (10th Cir. 1994); Banks v. Rockwell Int’l N. Am. Air-
    craft Operations, 
    855 F.2d 324
    , 326 (6th Cir. 1988). While
    occasionally courts may have more evidence surrounding the
    facts of mailing, see, e.g., 
    Nelmida, 112 F.3d at 382
    (describ-
    ing the “envelope containing the original right-to-sue notice”),
    we know of no rule requiring such proof. Indeed, in Baldwin,
    the Supreme Court based its mailing date on the letter issu-
    ance date, without additional proof. 
    See 466 U.S. at 148
    & n.1
    (“A notice of right to sue was issued to [the petitioner] on Jan-
    uary 27, 1981.”). Other federal courts have done the same.
    See, e.g., 
    Taylor, 296 F.3d at 380
    (noting that “[t]he EEOC
    issued a right-to-sue letter on September 29, 2000” and calcu-
    lating the limitations based on that date); 
    Sherlock, 84 F.3d at 526
    (“[N]ormally it may be assumed, in the absence of chal-
    lenge, that a notice provided by a government agency has
    been mailed on the date shown on the notice.” (referring to
    
    Baldwin, 466 U.S. at 148
    & n. 1)); Coleman v. Potomac Elec.
    Power Co., 
    310 F. Supp. 2d 154
    , 158 (D. D.C. 2004),
    affirmed 
    2004 WL 2348144
    (D.C. Cir. 2004) (per curiam)
    (“The presumed date of a party’s receipt of a right-to-sue let-
    ter from the EEOC is three days after issuance.”). This prac-
    tice also accords with that in other federal areas, see, e.g., 20
    C.F.R. § 422.210(c) (“[T]he date of receipt of notice . . . shall
    be presumed to be 5 days after the date of such notice.”), to
    which courts have analogized in the EEOC context, see, e.g.,
    Hunter v. Stephenson Roofing, Inc., 
    790 F.2d 472
    , 475 (6th
    Cir. 1986) (relying on § 422.210(c) to support a five-day
    mailing presumption). The cases Payan cites to suggest that
    courts have required additional proof involved claims where
    9250         PAYAN v. ARAMARK MANAGEMENT SERVICES
    the fact of receipt was disputed, not—as here—where the
    issue is the timing of receipt.4
    These assumptions may be rebutted with evidence to the
    contrary. See infra at 9254-55. As a initial matter, however,
    the district court here properly used the issuance date of Sep-
    tember 26, 2003, as presumptive evidence of the mailing date.
    IV
    [6] Having established the mailing date, we next calculate
    Payan’s receipt of her right-to-sue notice. In Baldwin, the
    Supreme Court presumed, without discussion, that a right-to-
    sue letter was received three days after its issuance date. 
    See 466 U.S. at 148
    & n.1 (citing FED. R. CIV. P. 6(e)). While
    instructive, Baldwin may not settle the issue. Some courts
    have not adhered to a three-day rule, perhaps viewing Bal-
    dwin as setting only a minimum allowance for mailing time,
    see, e.g., Graham-Humphreys v. Memphis Brooks Museum of
    Art, Inc., 
    209 F.3d 552
    , 557 n.9 (6th Cir. 2000) (“The Sixth
    Circuit allots two days for postal delivery of a [right-to-sue]
    notice beyond the three day period allowed by Federal Rule
    of Civil Procedure 6(e).” (referring to 
    Baldwin, 466 U.S. at 148
    n.1)), or interpreting Baldwin as establishing no holding
    whatsoever as to mailing time, see, e.g., Carrasco v. City of
    Monterey Park, 
    18 F. Supp. 2d 1072
    , 1076 (C.D. Cal. 1998)
    4
    In the cases cited by Payan, claimants sought to prove (or disprove) the
    fact of mailing. See, e.g., Busquets-Ivars v. Ashcroft, 
    333 F.3d 1008
    , 1009-
    10 (9th Cir. 2003) (finding an incorrect zip code sufficient proof of
    improper mailing to dispute that receipt occurred); Schikore v.
    BankAmerica Supp’l Ret’t Plan, 
    269 F.3d 956
    , 963-64 (9th Cir. 2001)
    (accepting a sworn statement that claimant mailed the requisite form suffi-
    cient proof to presume receipt). This question implicates the mailbox rule,
    a long-established principle which presumes that, upon a showing of pred-
    icate facts that a communication was sent, the communication reached its
    destination in regular time. See Rosenthal v. Walker, 
    111 U.S. 185
    , 193
    (1884). However, the mailbox rule applies only where the fact of receipt
    is disputed. It is inapplicable here, where Payan acknowledges she
    received the right-to-sue letter.
    PAYAN v. ARAMARK MANAGEMENT SERVICES                    9251
    (“Baldwin made no holding, however, as to the time period in
    which a letter should be presumed to arrive.”). In addition,
    one court has treated Baldwin as establishing a presumption,
    but without deciding whether the presumption may be rebut-
    ted. See Sherlock v. Montefiore Med. Ctr., 
    84 F.3d 522
    , 526
    (2d Cir. 1996) (citing 
    Baldwin, 466 U.S. at 148
    & n.1, 150
    n.4).
    Our cases similarly do not resolve the question of approxi-
    mating receipt in Payan’s case. It appears that in one case we
    used the issuance date as the receipt date. See Edwards v.
    Occidental Chem. Corp., 
    892 F.2d 1442
    , 1444-45 (9th Cir.
    1990) (concluding that the petitioner “recei[ved] her right to
    sue letter on August 14, 1986” where “the [EEOC] issued a
    right to sue letter on August 14, 1986”). In another case we
    found timely an action filed 94 days after the EEOC letter was
    apparently mailed. See Ortez v. Wash. County, 
    88 F.3d 804
    ,
    807 (9th Cir. 1996). Neither case establishes a rule that clearly
    governs Payan’s case. The issue in Edwards was whether an
    amended complaint related back to a timely filed complaint.
    See 
    Edwards, 892 F.2d at 1446-47
    . Because the court found
    that it did, 
    id. at 1447,
    the court’s approximated receipt date
    of the second complaint was irrelevant to court’s central hold-
    ing and thus may reflect some inexactness. And in Ortez, the
    defendants did not object to the late filing where the letter was
    issued on a Friday and the 90-day period, with an allowance
    for Friday, then ended on a weekend. See 
    Ortez, 88 F.3d at 807
    .
    [7] With no clearly applicable rule in our own precedent,
    we may look to other federal courts for insight. Most courts,
    including the Supreme Court, have presumed a receipt date of
    three days after EEOC letter issuance. See, e.g., 
    Baldwin, 466 U.S. at 148
    n.1; 
    Seitzinger, 165 F.3d at 238-39
    ; 
    Sherlock, 84 F.3d at 525-26
    ; 
    Jarrett, 22 F.3d at 259
    . At least one court, the
    Sixth Circuit, has used a five-day presumption. See, e.g.,
    
    Banks, 855 F.2d at 326
    .5 In addition, some courts have sug-
    5
    At least two district courts in our circuit have also applied a five-day
    presumption, apparently under the authority of Nelmida v. Shelly Euro-
    9252          PAYAN v. ARAMARK MANAGEMENT SERVICES
    gested, though not applied, a seven-day presumption. See,
    e.g., 
    Taylor, 296 F.3d at 379
    (noting that courts have pre-
    sumed receipt dates ranging from three to seven days after
    mailing); Lozano v. Ashcroft, 
    258 F.3d 1160
    , 1164 (10th Cir.
    2001) (same); 
    Carrasco, 18 F. Supp. 2d at 1076
    (same); Elli-
    son v. Northwest Airlines, 
    938 F. Supp. 1503
    , 1509 (D. Haw.
    1996) (“The [c]ourt need not decide however whether 3, 5 or
    7 days is the appropriate period of time, although it finds that
    the appropriate period should be no greater than 7 days.”).
    The choice of a three-, five-, or seven-day presumption is
    critical here. As the district court noted, Payan’s claim would
    have been untimely under either a three- or five-day rule. The
    EEOC issued a right-to-sue letter on September 26, 2003, and
    mailed the letter to Payan’s address of record. Under a three-
    day rule, we would presume Payan received the right-to-sue
    letter on, or prior to, September 29, 2003. Because ninety
    days after that date was December 28, 2003, a Sunday, Fed-
    eral Rule of Civil Procedure 6(a) extends the ninety-day
    period to December 29, 2003. See FED. R. CIV. P. 6(a); Sain
    v. City of Bend, 
    309 F.3d 1134
    , 1138 (9th Cir. 2002) (apply-
    cars, Inc., 
    112 F.3d 380
    (9th Cir. 1997). See Stimson v. Potter, 
    2006 WL 449133
    , at *3 (N.D. Cal. 2006); Carrasco v. City of Monterey Park, 18 F.
    Supp. 2d 1072, 1076 (C.D. Cal. 1998). One district court characterized
    Nelmida as “not[ing] the applicability of the five-day period in dicta” and
    adopted a five-day presumption on that basis. 
    Carrasco, 18 F. Supp. 2d at 1076
    . Another district court then applied the five-day presumption with-
    out any discussion or explanation. See Stimson, 
    2006 WL 449133
    , at *3.
    It would be erroneous to read our decision in Nelmida as establishing
    a five-day presumption. In Nelmida, the post office had attempted to
    deliver the right-to-sue letter and left several notices for pick up, but when
    unclaimed, the post office returned the letter to the EEOC. 
    See 112 F.3d at 384
    . We concluded that the ninety-day limitations period begins to run
    when “delivery of the right-to-sue notice was attempted at the address of
    record.” 
    Id. Although we
    discussed other courts’ approaches to receipt
    issues, see 
    id. at 383-84,
    this discussion was dicta. The Nelmida Court did
    not apply a mailing presumption; indeed, such a presumption was unnec-
    essary given the facts of the case.
    PAYAN v. ARAMARK MANAGEMENT SERVICES                9253
    ing Rule 6(a) in the § 1983 context); Hart v. United States,
    
    817 F.2d 78
    , 80 (9th Cir. 1987) (applying Rule 6(a) to a claim
    brought under the Federal Tort Claims Act). Under a five-day
    rule, the presumed date of receipt would be October 1, 2003.
    Ninety days after that date would be December 30, 2003.
    However, Payan did not file suit until January 2, 2004. There-
    fore, Payan’s claim would have been untimely under either
    rule. By contrast, Payan’s claim would be timely under a
    seven-day rule. Under a seven-day rule, we would presume
    that Payan received the right-to-sue letter on, or prior to,
    October 3, 2003. Ninety days after that date would be January
    1, 2004, a holiday, which Rule 6(a) would extend to January
    2, 2004, the date on which Payan filed suit. See FED. R. CIV.
    P. 6(a).
    [8] We adopt the three-day presumption. The three-day pre-
    sumption accords with Federal Rule of Civil Procedure 6(e),
    which provides that “[w]henever a party must or may act
    within a prescribed period after service and service is made
    [by mail], 3 days are added after the prescribed period would
    otherwise expire.” FED. R. CIV. P. 6(e); see also 
    Baldwin, 466 U.S. at 148
    n.1 (citing Rule 6(e)); 
    Seitzinger, 165 F.3d at 239
    (same). This rule is well-known, and is reasonable in this con-
    text as in other aspects of civil litigation. The five-day pre-
    sumption has been explained as according with 20 C.F.R.
    § 422.210(c) (provision of Social Security Act presuming
    receipt of notice five days after the date of a denial or a deci-
    sion), see Hunter v. Stephenson Roofing, Inc., 
    790 F.2d 472
    ,
    475 (6th Cir. 1986), and alternatively, as an additional two-
    day allotment beyond the mailing time allowed in Rule 6(e),
    see 
    Graham-Humphreys, 209 F.3d at 557
    n. 9 (referring to
    
    Baldwin, 466 U.S. at 148
    n.1). We see no basis for adopting
    such a presumption in this context. And although courts have
    suggested the possibility of a seven-day rule, we can find no
    articulated reason for allowing seven days for mailing.6 Based
    6
    The seven-day rule may have originated in Roush v. Kartridge Pak
    Co., 
    838 F. Supp. 1328
    , 1335 (S.D. Iowa 1993), in which the defendants
    9254         PAYAN v. ARAMARK MANAGEMENT SERVICES
    on the Supreme Court’s use of the three-day presumption in
    Baldwin, its adoption by an overwhelming number of circuits,
    and its basis in Federal Rule of Civil Procedure 6(e), we adopt
    the three-day presumption as the governing standard for this
    circuit.
    [9] This presumption—that the plaintiff received the right-
    to-sue letter by the date presumed under a three-day rule—is
    a rebuttable one. See, e.g., Issa v. Comp USA, 
    354 F.3d 1174
    ,
    1178-79 (10th Cir. 2003); Ebbert v. DaimlerChrysler Corp.,
    
    319 F.3d 103
    , 108 n.5 (3d Cir. 2003); Green v. Union
    Foundry Co., 
    281 F.3d 1229
    , 1234 (11th Cir. 2002); Lozano
    v. Ashcroft, 
    258 F.3d 1160
    , 1165-67 (10th Cir. 2001);
    Graham-Humphreys v. Memphis Brooks Museum of Art, Inc.,
    
    209 F.3d 552
    , 557-58 (6th Cir. 2000); Sherlock v. Montefiore
    Med. Ctr., 
    84 F.3d 522
    , 526 (2d Cir. 1996); Coleman v. Poto-
    mac Elec. Power Co., 
    310 F. Supp. 2d 154
    , 158 (D. D.C.
    2004), affirmed, 
    2004 WL 2348144
    (D.C. Cir. 2004) (per
    curiam). In reviewing whether the presumption has been
    rebutted, courts look for evidence suggesting that receipt was
    delayed beyond the presumed period. See Kerr v. McDonald’s
    Corp., 
    427 F.3d 947
    , 952 (11th Cir. 2005) (adding that the
    events causing delay must be “in no way [a complainant’s]
    fault”). The Second Circuit, for example, found that “[i]f a
    claimant presents sworn testimony or other admissible evi-
    dence from which it could reasonably be inferred either that
    the notice was mailed later than its typewritten date or that it
    took longer than three days to reach her by mail, the initial
    presumption is not dispositive.” 
    Sherlock, 84 F.3d at 526
    (not-
    ing evidence of a copy of the letter with “stamps indicat[ing]
    the timing of [the petitioner’s] own receipt of the letter,” but
    argued that the plaintiff filed well beyond what even a seven-day pre-
    sumption would allow. See McNeill v. Atchison, Topeka & Santa Fe Ry.
    Co., 
    878 F. Supp. 986
    , 990 (S.D. Tex. 1995) (citing Roush); 
    Ellison, 938 F. Supp. at 1509
    (citing Roush). The courts of appeals that have referred
    to a seven-day presumption have offered no source for the rule. See Tay-
    
    lor, 296 F.3d at 379
    ; 
    Lozano, 258 F.3d at 1164-65
    .
    PAYAN v. ARAMARK MANAGEMENT SERVICES             9255
    rejecting that “self-serving” evidence as insufficient without
    additional support such as an affidavit from the petitioner).
    However, general claims that mail is sometimes delayed will
    not be sufficient to rebut the presumption. We have all experi-
    enced mail delays on occasion; but a general claim of occa-
    sional delay is not sufficient to prove that a particular letter
    was not delivered on time. Rather, to rebut a mailing pre-
    sumption, the plaintiff must show that she did not receive the
    EEOC’s right-to-sue letter in the ordinary course.
    [10] Here, Payan has offered insufficient evidence to rebut
    the three-day presumption. Although Payan suggested that
    “[the notice letter] could have been delayed” and that “[she’d]
    gotten mail that’[d] been delayed before . . . [s]ometimes
    about a week,” none of these comments are sufficiently defi-
    nite, without corroborating evidence, to conclude that the
    right-to-sue letter arrived more than three days after issuance
    by the EEOC. Payan also suggested that “[m]any reasonable
    and logical reasons exist[ ] why . . . the EEOC may not have
    mailed the right-to-sue notice until [after] September 29.”
    However, Payan’s unsupported conjectures are insufficient to
    suggest delayed receipt. Accord Cook v. Providence Hosp.,
    
    820 F.2d 176
    , 178-179 & n.3 (6th Cir. 1987) (“[The petition-
    er’s] denials are not sufficient to support a reasonable conclu-
    sion that the letter was not received.”). Lastly, Payan has
    proffered that she can “produce a witness that will testify that
    the delivery of mail is not always within 3 days . . . and will
    show mail that was delivered (1) month after being sent out.”
    Such evidence, however, shows nothing with respect to the
    receipt of the right-to-sue letter specifically, nor does it sug-
    gest a routine mail failure that necessarily would affect the
    right-to-sue letter. Without sufficient evidence to the contrary
    from Payan, we presume that the right-to-sue notice arrived
    at Payan’s address of record in accordance with the three-day
    rule.
    [11] Payan, therefore, had until December 29, 2003 to file
    her complaint. Because Payan did not file her complaint until
    9256      PAYAN v. ARAMARK MANAGEMENT SERVICES
    January 2, 2004, three days beyond the ninety-day period, the
    district court properly dismissed her claims as untimely.
    Payan’s pro se status does not afford her different treatment
    under these standards. See Baldwin, 
    466 U.S. 147
    (dismissing
    a pro se Title VII complaint filed outside of limitations).
    V
    For those reasons, we affirm the district court’s decision
    granting summary judgment for Aramark on Payan’s claims.
    AFFIRMED.