Ketchikan Drywall Services, Inc. v. Immigration & Customs Enforcement , 725 F.3d 1103 ( 2013 )


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  •                      FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    KETCHIKAN DRYWALL SERVICES,                       No. 11-73105
    INC.,
    Petitioner,                   OCAHO No.
    10A00034
    v.
    IMMIGRATION AND CUSTOMS                              OPINION
    ENFORCEMENT ; OFFICE OF THE
    CHIEF ADMINISTRATIVE HEARING
    OFFICER,
    Respondents.
    On Petition for Review of an Order of the
    Office of the Chief Administrative Hearing Officer
    Submitted April 8, 2013*
    Seattle, Washington
    Filed August 6, 2013
    Before: Dorothy W. Nelson, A. Wallace Tashima,
    and Consuelo M. Callahan, Circuit Judges.
    Opinion by Judge Tashima
    *
    The panel unanimously finds this case suitable for decision without
    oral argument. See Fed. R. App. P. 34(a)(2)(C).
    2            KETCHIKAN DRYWALL SERVS. V . ICE
    SUMMARY**
    Immigration
    The panel denied Ketchikan Drywall Services’ petition
    for review from an Administrative Law Judge’s decision
    which upheld the Immigration and Customs Enforcement’s
    finding that KDS violated the Immigration and Nationality
    Act and the resulting civil penalty.
    The panel held that KDS violated 8 U.S.C. § 1324a(b),
    which requires employers to verify that their employees are
    legally authorized to work in the United States. The panel
    held that it is neither arbitrary nor capricious to require that
    employers complete Employment Eligibility Verification
    Forms (“I-9 Forms”), and that copying and retaining
    documents is neither necessary nor sufficient for compliance.
    The panel gave Skidmore deference to the classification of
    “substantive” and “technical or procedural” violations
    contained in the Virtue Memorandum, interim guidelines
    published in 1997 by the Immigration and Naturalization
    Service, and found that KDS was penalized for substantive
    deficiencies in its I-9 Forms.
    **
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    KETCHIKAN DRYWALL SERVS. V . ICE                 3
    COUNSEL
    Robert Pauw, Gibbs Houston Pauw, Seattle, Washington, for
    Petitioner.
    Stuart F. Delery, Acting Assistant Attorney General, Ernesto
    H. Molina, Jr., Assistant Director, Andrew N. O’Malley, Trial
    Attorney, Office of Immigration Litigation, Civil Division,
    United States Department of Justice, Washington, D.C., for
    Respondents.
    OPINION
    TASHIMA, Circuit Judge:
    Section 274A(b) of the Immigration and Nationality Act
    imposes an obligation on employers to verify that their
    employees are legally authorized to work in the United States.
    8 U.S.C. § 1324a(b). Regulations designate the Employment
    Eligibility Verification Form (“I-9 Form”) for this purpose,
    8 C.F.R. § 274a.2(a)(2), and employers must retain these
    forms and provide them for inspection upon three days’
    notice. 8 C.F.R. § 274a.2(b)(2)(ii). This case arises out of
    the results of one such inspection in which Immigration and
    Customs Enforcement (“ICE”) discovered violations of the
    verification requirements of § 1324a(b).
    Ketchikan Drywall Services, Inc. (“KDS”) petitions for
    review from the summary decision of an Administrative Law
    Judge (“ALJ”) in favor of ICE on 225 out of 271 alleged
    violations of § 1324a(b) and the resulting civil penalty of
    $173,250.00. KDS argues that it substantially complied with
    the requirements of the statute, that the ALJ improperly
    4           KETCHIKAN DRYWALL SERVS. V . ICE
    refused to consider certain documents, and that the penalty
    was improperly calculated. We have jurisdiction under
    8 U.S.C. § 1324a(e)(8) and deny the petition.
    I.
    KDS is a drywall installation company incorporated in
    Washington State. It employs four full-time employees and
    approximately twenty part-time employees. It also hires
    additional employees as needed on a project-by-project basis.
    KDS does not hire workers “in the field,” but requires them
    to go to its main office first to fill out I-9 Forms.
    Over the years, more than a dozen different employees
    have been responsible for collecting I-9 Forms from new
    hires, but until 2006, KDS did not employ any staff with
    training in I-9 compliance. In 2000, KDS received a Warning
    Notice from the Immigration and Naturalization Service1
    (“INS”) following an audit of its I-9 Forms. In 2006, KDS
    finally hired a new Controller with I-9 training who initiated
    efforts to improve compliance.
    In March 2008, ICE served a Notice of Inspection and
    administrative subpoena on KDS, requesting “[o]riginal I-9
    Forms . . . and any copies of attached documents presented at
    the time of I-9 completion for employees working from
    January 1, 2005 to March 25, 2008.” KDS produced some I-
    9 Forms and other employee verification documents on April
    2, 2008. On April 4, 2009, ICE served a Notice of Intent to
    Fine (“NIF”), and KDS subsequently made a further
    1
    ICE has since succeeded to these functions of the INS. See The
    Homeland Security Act of 2002, Pub. L. No. 107-296, 
    110 Stat. 2135
    (Nov. 25, 2002).
    KETCHIKAN DRYWALL SERVS. V . ICE                        5
    production of documents. ICE accepted these documents,
    reviewed them, and served an amended NIF on October 30,
    2009.
    The amended NIF contained four counts. Count I covered
    43 employees for whom KDS had failed to provide any I-9
    Form at all, in violation of § 1324a(b) and 8 C.F.R.
    § 274a.2(b). Count II covered 65 employees for whom
    Section 1 (“Employee Information and Attestation”) of the I-
    9 Forms was incomplete, in violation of § 1324a(b)(2)2 and
    8 C.F.R. § 274a.2(b)(1)(i).3 Count III covered 110 employees
    for whom Section 2 (“Employer or Authorized
    Representative Review and Verification”) of the I-9 Forms
    2
    This subsection reads, in its entirety:
    The individual must attest under penalty of perjury on
    the [I-9 Form], that the individual is a citizen or
    national of the United States, an alien lawfully admitted
    for permanent residence, or an alien who is authorized
    under this chapter or by the Attorney General to be
    hired, recruited, or referred for such employment. Such
    attestation may be manifested by either a hand-written
    or an electronic signature.
    8 U.S.C. § 1324a(b)(2).
    3
    This subsection reads, in relevant part:
    A person or entity that hires or recruits or refers for a
    fee an individual for employment must ensure that the
    individual properly . . . [c]ompletes section 1–
    “Employee Information and Verification”–on the Form
    I-9 at the time of hire and signs the attestation with a
    handwritten or electronic signature . . . .
    8 C.F.R. § 274a.2(b)(1)(i).
    6                 KETCHIKAN DRYWALL SERVS. V . ICE
    was incomplete, in violation of § 1324a(b)(1)4 and 8 C.F.R.
    § 274a.2(b)(1)(ii).5 Count IV covered 53 employees for
    whom there were omissions in both Section 1 and Section 2.
    ICE ordered KDS to pay a civil penalty of $286,624.25.
    KDS requested a hearing before an ALJ, and ICE filed its
    four-count complaint with the Office of the Chief
    Administrative Hearing Officer. KDS responded to the
    complaint and, together with its response, it produced for the
    first time more copies of identification and employment
    authorization documents. The ALJ refused to consider these
    late-produced documents. He granted ICE’s motion for
    4
    This subsection reads, in relevant part:
    The [employer] must attest, under penalty of perjury
    and on [the I-9 Form], that it has verified that the
    individual is not an unauthorized alien by examining
    [the appropriate documents].
    8 U.S.C. § 1324a(b)(1)(A).
    5
    This subsection reads, in relevant part:
    [A]n employer, his or her agent, or anyone acting
    directly or indirectly in the interest thereof, must within
    three business days of the hire . . . [p]hysically examine
    the documentation presented by the individual
    establishing identity and employment authorization . . .
    and ensure that the documents presented appear to be
    genuine and to relate to the individual; and . . .
    [c]omplete section 2–“Employer Review and
    Verification”–on the Form I-9 within three business
    days of the hire and sign the attestation with a
    handwritten signature or electronic signature . . . .
    8 C.F.R. § 274a.2(b)(1)(ii).
    KETCHIKAN DRYWALL SERVS. V . ICE                  7
    summary decision for 23 violations under Count I, 41
    violations under Count II, 110 violations under Count III, and
    51 violations under Count IV, for a total of 225 violations.
    The ALJ granted KDS’ motion for summary decision on the
    remaining violations.
    The ALJ adopted ICE’s proposed base penalty, but
    adjusted it downwards to reflect the fact that fewer violations
    had been proven than alleged. The ALJ rejected both parties’
    arguments regarding aggravating or mitigating factors, and
    ordered KDS to pay a civil penalty of $173,250.00. This
    petition for review followed.
    II.
    A.
    KDS contends that many of the violations that the ALJ
    found were not violations at all, on the ground that it had
    copied and retained documentation for these employees and
    that any omissions from the I-9 Forms themselves were either
    minor or could be filled in by reference to the copied
    documents. KDS also argues that the ALJ erred in refusing
    to consider those documents produced for the first time with
    its summary decision materials, and that those documents
    cure the deficiencies in the I-9 Forms to which they relate.
    Finally, KDS argues that the penalty was improperly
    calculated and should have been reduced to reflect both its
    good faith efforts to comply with its statutory obligations and
    the non-serious nature of any violations.
    8          KETCHIKAN DRYWALL SERVS. V . ICE
    We review agency action under the narrow “arbitrary [or]
    capricious” standard as set forth in the Administrative
    Procedure Act. 
    5 U.S.C. § 706
    (2)(A); Judulang v. Holder,
    
    132 S. Ct. 476
    , 483 (2011). We do not grant deference under
    Chevron U.S.A. Inc. v. NRDC, Inc., 
    467 U.S. 837
     (1984), to
    an agency’s interpretation of a statute unless it appears both
    “that Congress delegated authority to the agency generally to
    make rules carrying the force of law, and that the agency
    interpretation claiming deference was promulgated in the
    exercise of that authority.” United States v. Mead Corp.,
    
    533 U.S. 218
    , 226–27 (2001) (emphasis added). Even where
    it does not qualify for Chevron deference, however, agency
    action may still qualify for deference under Skidmore v. Swift
    & Co., 
    323 U.S. 134
     (1944), where it exhibits persuasive
    characteristics. Mead, 
    533 U.S. at 228
     (“The fair measure of
    deference to an agency administering its own statute has been
    understood to vary with circumstances, and courts have
    looked to the degree of the agency’s care, its consistency,
    formality, and relative expertness, and to the persuasiveness
    of the agency’s position.” (citing Skidmore, 
    323 U.S. at
    139–40)). We do not overturn an agency’s determination of
    a civil penalty “unless it is either ‘unwarranted in law or
    unjustified in fact.’” Balice v. U.S. Dep’t of Agric., 
    203 F.3d 684
    , 689 (9th Cir. 2000) (quoting Bosma v. U.S. Dep’t of
    Agric., 
    754 F.2d 804
    , 810 (9th Cir. 1984)).
    B.
    KDS first argues that it fully complied with its statutory
    obligations by copying and retaining its employees’
    verification documents together with partially completed I-9
    Forms, because the documents showed the employees’
    eligibility for work and the forms had been signed. KDS
    further argues that any other deficiencies should be excused
    KETCHIKAN DRYWALL SERVS. V . ICE                 9
    as merely “technical or procedural” failures, made in spite of
    “good faith attempt to comply.”              See 8 U.S.C.
    § 1324a(b)(6)(A). Finally, it contests several specific
    violations that the ALJ found with respect to Sections 1 and
    2 of its I-9 Forms. We address these arguments seriatim.
    1.
    KDS argues that § 1324a(b)(4) unambiguously allows an
    employer simply to copy and retain its employees’
    verification documents in order to comply with the
    verification and documentation requirements imposed by
    § 1324a(b). That provision reads, in relevant part:
    Notwithstanding any other provision of law,
    the person or entity may copy a document
    presented by an individual pursuant to this
    subsection and may retain the copy, but only
    . . . for the purpose of complying with the
    requirements of this subsection.
    8 U.S.C. § 1324a(b)(4). KDS asks this Court to read
    § 1324a(b)(4) as providing an alternative to filling out the
    forms completely. The statute, however, does not allow for
    such an interpretation. Under a plain reading of its text,
    nothing in § 1324a(b)(4) relieves employers of any of the
    statutory verification and documentation obligations imposed
    in § 1324a(b)(1) and (2). Nor is it written in terms of
    providing employers with an alternative method of complying
    10           KETCHIKAN DRYWALL SERVS. V . ICE
    with those subsections.6 That the statute permits the copying
    and retention of documents for the purpose of complying with
    the statute does not mean that employers need do nothing
    further in order to comply. In other words, copying and
    retaining documents is neither necessary nor sufficient for
    compliance, and § 1324a(b)(4) simply makes clear that it is
    permitted.
    Regulations confirm this understanding that compliance
    requires that the relevant information from the documents be
    transcribed onto the I-9 Form, regardless of whether copies of
    the documents are retained. 8 C.F.R. § 274a.2(b)(3) explains
    that, while copying of documents is not required, it is
    permitted; it also goes on to explain that “[t]he copying . . .
    and retention of the copy or electronic image does not relieve
    the employer from the requirement to fully complete section
    2 of the Form I-9.” KDS asks us to read this regulation in
    light of two cases that preceded its promulgation, United
    States v. Manos & Assocs., Inc., 1 OCAHO no. 130, 
    1989 WL 433857
     (Feb. 8, 1989), and United States v. J.J.L.C., Inc.
    t/a Richfield Caterers, 1 OCAHO no. 154 at 1096, 
    1990 WL 512156
     (Apr. 13, 1990), which could be read to stand for the
    proposition that partial completion of an I-9 Form might be
    sufficient. But we must interpret the regulation by its own
    terms, for it has superseded whatever rule Manos and
    Richfield Caterers may have established. “Fully” means
    “fully,” and not, as KDS argues, “partially.”
    6
    W here Congress wishes to provide alternatives, it knows how to do so.
    For example, § 1324a(b)(1)(A) clearly provides for alternatives in terms
    of which kinds of documents an employer may rely on when verifying an
    employee’s work authorization. 8 U.S.C. §§ 1324a(b)(1)(A)(i), (ii).
    KETCHIKAN DRYWALL SERVS. V . ICE                     11
    KDS argues that it is senseless to require employer and
    employees to waste the time necessary to transcribe
    information onto I-9 Forms when that information is already
    available on an attached copy of the relevant document. But
    requiring that the parties take the time to copy information
    onto the I-9 Form helps to ensure that they actually review
    the verification documents closely enough to ascertain that
    they are facially valid and authorize the individual to work in
    the United States. The I-9 Form also provides concrete
    evidence that such review took place. Further, aggregation of
    all of the relevant information onto one form allows for easier
    review of that information by ICE. It is neither arbitrary nor
    capricious to require that employers actually complete their
    I-9 Forms.
    2.
    KDS argues in the alternative that even if it has
    not complied with all of its verification and
    documentation obligations under § 1324a(b), its non-
    compliance should nevertheless be treated as compliance
    under § 1324a(b)(6)(A),7 because any deficiencies were
    7
    This subsection reads, in relevant part:
    [A] person or entity is considered to have complied
    with a requirement of this subsection notwithstanding
    a technical or procedural failure to meet such
    requirement if there was a good faith attempt to comply
    with the requirement.
    8 U.S.C. § 1324a(b)(6)(A). Congress added this “good faith” defense,
    also known as the “Bono Amendment,” in 1996. See Illegal Immigration
    Reform and Immigrant Responsibility Act of 1996, Pub. L. No. 104-208,
    § 411, 
    110 Stat. 3009
     (Sep. 30, 1996).
    12           KETCHIKAN DRYWALL SERVS. V . ICE
    merely “technical or procedural,” made in spite of a “good
    faith attempt to comply.” It urges us to rely on a
    Congressional committee report from 1986 explaining the
    elements of a “good faith” defense under § 1324a(a)(3),8 and
    cites Montero-Martinez v. Ashcroft, 
    277 F.3d 1137
    , 1142 (9th
    Cir. 2002), for the proposition that a term should be given the
    same meaning throughout the statute. But the meaning of a
    term like “good faith attempt” necessarily changes with
    context, even within a single statute: an employer may make
    a “good faith” effort to comply with the statute in some
    regards without making a corresponding effort to comply in
    others. Because employers’ substantive obligation to avoid
    employing unauthorized individuals differs from their
    procedural obligation to verify and document that their
    employees are authorized to work, we are not persuaded that
    the elements that might establish a defense to violations of
    the one should also establish a defense to violations of the
    other. Accordingly, we must look elsewhere for guidance on
    how best to interpret §1324a(b)(6)(A).
    In 1997, the INS published extensive interim guidelines
    interpreting what constituted “technical or procedural”
    violations as opposed to “substantive” violations. See
    Memorandum from Paul S. Virtue, INS Acting Exec.
    Comm’r of Programs, Interim Guidelines:             Section
    274A(b)(6) of the Immigration and Nationality Act Added by
    Section 411 of the Illegal Immigration Reform and Immigrant
    8
    This report suggested that an employer should be entitled to a “good
    faith” defense for violations of § 1324a(a)(1)(A)’s prohibition against
    hiring unauthorized individuals where that employer can prove that it
    reviewed the individual’s documents, retained the verification forms, and
    the individual attested to being authorized for work. See H.R. Rep. 99-
    682(I), 99th Cong., 2d Sess. 57 (1986).
    KETCHIKAN DRYWALL SERVS. V . ICE                 13
    Responsibility Act of 1996 (March 6, 1997) (the “Virtue
    Memorandum”). Before turning to the substance of the
    Virtue Memorandum, we first address the government’s
    argument that the memorandum is owed Chevron deference.
    We grant Chevron deference only where the agency
    exercised its delegated authority to promulgate rules that
    “carry[] the force of law.” See Mead, 
    533 U.S. at 227
    .
    Where an agency action was not undertaken pursuant to a
    “relatively formal administrative procedure tending to foster
    the fairness and deliberation that should underlie a
    pronouncement” that carries the force of law, we are unlikely
    to find that the agency action carries such force. See 
    id. at 230
    . In the instant case, the Virtue Memorandum was
    promulgated only informally, and with the expectation that
    formal regulations would be forthcoming. See Virtue
    Memorandum at 1 (explaining that “interim guidelines shall
    apply” only “[u]ntil implementing regulations are in place”).
    Accordingly, the Virtue Memorandum is not entitled to
    Chevron deference. See Christensen v. Harris Cnty.,
    
    529 U.S. 576
    , 587 (2000) (“[I]nterpretations contained in
    policy statements, agency manuals, and enforcement
    guidelines, all of which lack the force of law–do not warrant
    Chevron-style deference.”).
    We must next consider whether the Virtue Memorandum
    is entitled to any deference under Skidmore. See Mead,
    
    533 U.S. at
    234–35. Whether the Virtue Memorandum
    should be given Skidmore deference depends on such factors
    as “the thoroughness evident in its consideration, the validity
    of its reasoning, its consistency with earlier and later
    pronouncements,” as well as its overall “power to persuade.”
    See 
    id. at 228
     (quoting Skidmore, 
    323 U.S. at 140
    ). We note
    that the Virtue Memorandum provides detailed, concrete
    14         KETCHIKAN DRYWALL SERVS. V . ICE
    guidance for dealing with omissions that might appear on an
    I-9 Form, indicating that the agency did indeed consider the
    issue thoroughly. See Virtue Memorandum at 3–7 (§ A.3).
    We further note that, although the agency has not fully
    explained the rationale underlying its guidance, it has drawn
    the distinction between “substantive” violations and
    “technical or procedural” violations in a common-sense
    manner. For example, a failure to “ensure that the individual
    provides his or her printed name” is a substantive violation,
    while a simple failure to ensure that the individual also
    “provides his or her maiden name” is merely technical or
    procedural. Virtue Memorandum at 3, 4 (§§ A.3(a)(B)(1),
    A.3(b)(A)(1)). Further, the agency has consistently relied on
    the Virtue Memorandum in enforcing the statute for well over
    a decade. See, e.g., United States v. WSC Plumbing, Inc.,
    9 OCAHO no. 1071 (2001). Finally, we note the relative
    expertise of the agency when it comes to determining which
    omissions are substantive and which ought to be excused.
    See Mead, 
    533 U.S. at 228
    . In sum, we are persuaded that the
    classification of “substantive” violations and “technical or
    procedural” violations contained in the Virtue Memorandum
    is entitled to Skidmore deference and so hold. We now turn
    to the specific violations that KDS challenges in this case.
    3.
    The ALJ found, and KDS challenges, Section 1 violations
    (Counts II and IV) where employees failed to check any box
    in Section 1 of the I-9 Form, and where employees checked
    the box indicating lawful permanent resident (“LPR”) status
    KETCHIKAN DRYWALL SERVS. V . ICE                        15
    but failed to provide an alien number.9 KDS also challenges
    the ALJ’s finding of a violation where KDS created a new I-9
    Form for a rehired employee by cobbling together a
    photocopy of Section 1 of that employee’s previous I-9 Form
    with an updated Section 2.
    KDS argues first that it is not responsible for errors or
    omissions made by employees in Section 1 of its I-9 Forms,
    but § 1324a(b) clearly makes employers responsible for
    documenting employee work authorization. Where KDS
    chose to hire employees who had failed to fill out Section 1
    completely, it did so at its own peril.
    KDS also argues that it suffices for an employee to attest
    that he or she is authorized to work generally, and that there
    is accordingly no requirement for that employee to check a
    specific box in Section 1 of the I-9 Form. The language of
    the statute compels the contrary conclusion, however:
    employees must attest to the specific category of eligibility
    into which they fit. See 8 U.S.C. § 1324a(b)(2) (listing three
    categories that render an individual eligible for work in the
    United States, and requiring that individual to attest to one of
    them).     The Virtue Memorandum confirms that an
    employee’s failure to check a box in Section 1 is indeed a
    “substantive” verification failure. Virtue Memorandum at 3
    (§ A.3(a)(B)(2)).
    9
    The ALJ found no violation where an employee checked no box, but
    provided an alien number. The ALJ also excused one violation, in
    accordance with the Virtue Memorandum, where the employee checked
    the box indicating LPR status and failed to provide an alien number, but
    KDS timely produced a legible copy of a document containing that
    employee’s alien number.
    16          KETCHIKAN DRYWALL SERVS. V . ICE
    Next, KDS contends that its retention and production of
    copies of certain of its employees’ documents excuse
    deficiencies on the I-9 Forms where the copied documents
    provide the necessary information. It is true that the Virtue
    Memorandum provides that some kinds of violations that
    would otherwise be “substantive” are rendered “technical or
    procedural” where the relevant information is available “on
    a legible copy of a document retained with the Form I-9 and
    presented at the I-9 inspection.” See Virtue Memorandum at
    4–5 (§ A.3(b)). KDS was found liable for deficiencies in
    Section 1 related to its employees’ failure to attest to a
    specific category of eligibility by checking the appropriate
    box, however, and such violations are classified as
    “substantive,” notwithstanding the availability of copies of
    the relevant documents. See Virtue Memorandum at 3
    (§ A.3(a)(B)). As we have noted, this is consistent with the
    language of the statute, which explicitly includes this
    attestation requirement. See 8 U.S.C. § 1324a(b)(2). Where
    the employee has not attested to the specific category of
    eligibility into which he or she fits, the statutory requirement
    is unfulfilled, regardless of whether other documentation
    might allow ICE to deduce the specific category to which the
    employee would have attested. See id.
    KDS argues that it should not be penalized for using a
    copy of Section 1 of an employee’s previous I-9 Form to
    create a new form when it rehired that employee. When an
    employer rehires an employee, it has the option of either
    using Section 3 of that employee’s previous I-9 Form, or of
    creating a new form. 8 C.F.R. § 274a.2(c). There is no
    option to proceed by cobbling together elements of the two.
    This is because the requirement that employees sign Section
    1 does not exist for its own sake, but rather to provide a
    concrete manifestation of the fact that, at the relevant time,
    KETCHIKAN DRYWALL SERVS. V . ICE                        17
    the employee performed the act of attestation. See 8 U.S.C.
    § 1324a(b)(2) (“Such attestation may be manifested by either
    a hand-written or an electronic signature.”). Where a new I-9
    is generated using a photocopied signature, the employee has
    not attested to anything with respect to that new form. KDS’
    arguments to the contrary miss this critical point.
    4.
    The ALJ found, and KDS challenges, Section 2 violations
    (Counts III and IV) where those I-9 Forms that relied on
    driver’s licenses as their List B document failed to provide
    either the issuing authority along with the license number or
    a copy of the drivers license.10 The ALJ acknowledged that
    the Virtue Memorandum does not address this eventuality,
    and so relied instead on United States v. Carter, 7 OCAHO
    no. 931 (1997), and United States v. Candlelight Inn, 4
    OCAHO no. 611 (1994), to find that a failure to list the
    licensing authority is a substantive failure. This was correct.
    See Candlelight Inn, 4 OCAHO at 233 (“By not specifying
    the state that issued the driver’s license examined as a List B
    document in Section 2 . . . respondent has failed to identify
    the document that was utilized . . . .”). That ICE might have
    been able to deduce the issuing authority from the format of
    the license numbers is beside the point. ICE might be able to
    sleuth out a lot of information on its own, but that does not
    relieve employers of their obligation to fill out Section 2 of
    their I-9 Forms “fully.” See 8 C.F.R. § 274a.2(b)(3).
    10
    W here KDS provided copies of the licenses to ICE, the ALJ granted
    its motion for summary decision.
    18           KETCHIKAN DRYWALL SERVS. V . ICE
    C.
    KDS contends that the ALJ should have considered
    certain copies of employees’ verification documents that it
    produced for the first time together with its summary decision
    materials in connection with the administrative hearing. It
    further contends that these documents cure some of the
    deficiencies in the I-9 Forms to which they relate (but to
    which they were not attached and with which they were not
    produced). It explains that its failure to produce these
    documents earlier was the result of its having misunderstood
    the ICE subpoena, which asked for documents that were
    “attached” to I-9 Forms. Because it kept some of these
    documents in folders separate from its employees’ I-9 Forms,
    KDS claims that it did not realize until later that these
    documents were important.
    We first note the implausibility of this explanation: had
    KDS believed that its having copied these documents either
    satisfied the verification requirements of § 1324a(b)(4), or
    else cured deficient I-9 Forms, then it would have surely also
    known that it must produce them to show that it was in
    compliance once ICE began its investigation. Instead, it
    produced facially deficient I-9 Forms without any attached
    photocopied documentation at all, only later scrambling to
    produce the documents that it claimed excused the facially
    deficient I-9 Forms.11
    More importantly, while the Virtue Memorandum does
    excuse certain deficiencies that would otherwise be
    11
    T he ALJ also noted that he found this position suspicious, and that
    some of the late-produced documents contained information that did not
    match information recorded on the I-9 Forms to which they related.
    KETCHIKAN DRYWALL SERVS. V . ICE                         19
    substantive where the missing information has been copied
    and retained, it does so only where that information may be
    found “on a legible copy of a document retained with the
    Form I-9 and presented at the I-9 inspection.” Virtue
    Memorandum at 4–5 (§ A.3(b)) (emphasis added).
    Therefore, the documents that KDS had not presented at the
    I-9 inspection could not excuse any substantive deficiencies
    in the I-9 Forms to which they related. The ALJ properly
    refused to admit these untimely-produced documents.12
    KDS attempts to re-frame this issue in terms of its having
    been punished for failing to present these documents in
    response to ICE’s subpoena, or because it failed to keep those
    documents attached to the I-9 Forms to which they related.
    These characterizations are inaccurate. No penalty was
    imposed for KDS’ failure to provide the documents earlier,
    nor was a penalty imposed for the location or manner in
    which it chose to store those documents. Rather, KDS was
    penalized for substantive deficiencies in its I-9 Forms.
    Accordingly, we reject KDS’ efforts to invent issues that are
    not present in this case.
    D.
    KDS argues that the ALJ erred in both its choice and
    application of penalty calculation. Penalties are governed by
    8 U.S.C. § 1324a(e)(5) (“Order for civil money penalty for
    12
    KDS also contends that the ALJ was factually mistaken as to whether
    Section 2 had been signed on three I-9 Forms. For all three forms, KDS
    initially submitted a form that lacked a signature in Section 2, and only
    belatedly submitted replacement forms with signatures. The ALJ properly
    refused to consider these untimely-produced documents; there was no
    error.
    20              KETCHIKAN DRYWALL SERVS. V . ICE
    paperwork violations”),13 as codified in the regulations at
    8 C.F.R. § 274a.10(b).
    First, KDS argues that the ALJ should not have used
    ICE’s penalty guidelines to calculate the formula. Although
    ICE’s preferred method and recommendation is not binding
    on an ALJ, an ALJ acts within his discretion in adopting that
    method where the proposed penalties do not appear to be
    “disproportionate” or otherwise unsuitable given “other
    reasons particular to the specific case.” See United States v.
    Pegasus Rest., Inc., 10 OCAHO no. 1143, *5 (2012).
    Moreover, the statute itself establishes broad discretion when
    it comes to the determination of penalties. See 8 U.S.C.
    § 1324a(e)(5) (establishing civil penalty of “not less than
    $100 and not more than $1,000 for each individual with
    respect to whom such [a paperwork] violation occurred”).
    The ALJ’s choice of calculation methods was clearly
    “allowable”; we will not disturb it. See Balice, 
    203 F.3d at 689
    .
    13
    This subsection reads, in its entirety:
    W ith respect to a violation of subsection (a)(1)(B) of
    this section, the order under this subsection shall
    require the person or entity to pay a civil penalty in the
    amount of not less than $100 and not more than $1,000
    for each individual with respect to whom such violation
    occurred. In determining the amount of the penalty,
    due consideration shall be given to the size of the
    business of the employer being charged, the good faith
    of the employer, the seriousness of the violation,
    whether or not the individual was an unauthorized
    alien, and the history of previous violations.
    8 U.S.C. § 1324a(e)(5).
    KETCHIKAN DRYWALL SERVS. V . ICE                     21
    KDS also contends that the ALJ erred in its application of
    its chosen penalty calculation because he failed to make
    individualized penalty determinations with regards to each
    violation. 8 U.S.C. § 1324a(e)(5) requires that “due
    consideration . . . be given to the size of the business . . . , the
    good faith of the employer, the seriousness of the violation,
    whether or not the individual was an unauthorized alien, and
    the history of previous violations.” While this section
    requires the ALJ impose a penalty for each violation, it does
    not require the ALJ explicitly to make individualized findings
    with regards to each violation committed by the same
    business entity. Indeed, the size of the business and any
    history of previous violations are necessarily considered
    generally. The good faith of the employer also calls for a
    general analysis, and where, as here, many of the violations
    were similar, their seriousness lends itself to general
    consideration as well. The primary question that calls for
    individual treatment is whether or not an individual was an
    unauthorized alien. Here, the ALJ rejected ICE’s contention
    that “some” of KDS’ employees were unauthorized, and so a
    stiffer penalty should be imposed, on the ground that ICE
    failed to carry its burden to identify individually the
    unauthorized employees. Thus, with respect to the one factor
    requiring an individualized finding, the ALJ ruled in favor of
    KDS. Accordingly, we reject KDS’ argument that the ALJ
    erred by failing to make individualized findings for each
    factor.
    Next, KDS objects to the ALJ’s finding that the penalty
    should not be mitigated for “good faith.” The ALJ found that
    KDS’ choice to wait until 2006 to attempt to improve its I-9
    compliance did not evidence a “good faith effort to ascertain
    what the law requires or to conform its conduct to it,”
    especially since KDS had received a warning notice from the
    22          KETCHIKAN DRYWALL SERVS. V . ICE
    INS as early as 2000. The ALJ also noted that the statute
    with which KDS had failed to comply was over twenty years
    old. He described KDS’ compliance record as “dismal,” but
    did not enhance the penalty for “bad faith.” The ALJ clearly
    gave “due consideration” to KDS’ position, see 8 U.S.C.
    § 1324a(e)(5), and his reasoned refusal to mitigate the penalty
    for “good faith” was neither arbitrary nor capricious. See
    EEOC v. First Citizens Bank of Billings, 
    758 F.2d 397
    , 403
    (9th Cir. 1985) (simple assertion that defendant thought it was
    in compliance insufficient to establish good faith).
    Finally, KDS argues that the ALJ’s findings with regards
    to the seriousness of the violations were arbitrary and
    capricious. The ALJ declined to mitigate the penalty imposed
    for non-seriousness, noting that KDS had provided no
    “reasonable basis” for finding that any of the violations were
    not serious. He observed that “some increase might be
    justified for the most serious of the violations,” but ultimately
    declined the government’s request for such an increase on the
    ground that the penalty was high enough already.
    Once again, KDS misconstrues the nature of the
    violations for which penalties were imposed when it argues
    that for many cases “the only violation was the failure to
    attach the copies [of the relevant verification documents] to
    the I-9 form.” As we have already noted, the penalties were
    imposed for substantive deficiencies on the I-9 Forms
    themselves. That KDS might have had some of those
    deficiencies excused as merely technical or procedural
    pursuant to the Virtue Memorandum had it presented further
    documentation at the I-9 inspection is of no moment; it does
    not alter the nature or seriousness of the violations. The
    ALJ’s refusal to reduce the penalty was neither arbitrary nor
    capricious.
    KETCHIKAN DRYWALL SERVS. V . ICE           23
    III.
    For the foregoing reasons, KDS’ petition for review is
    DENIED.