M.R. v. Dreyfus ( 2011 )


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  •                                                                          FILED
    FOR PUBLICATION                            DEC 16 2011
    MOLLY C. DWYER, CLERK
    UNITED STATES COURT OF APPEALS                     U.S. COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    M. R.; S. J.; C. B.; D. W.; A. B.; M. B.;       No. 11-35026
    AN. B.; J. B.; K. S.; T. M.; A. R.; M. J. B.;
    J. H.; H. C.; THE ARC OF                        D.C. No. 2:10-cv-02052-TSZ
    WASHINGTON; SERVICE
    EMPLOYEES INTERNATIONAL
    UNION HEALTHCARE 775NW; PUGET                   OPINION
    SOUND ALLIANCE FOR RETIRED
    AMERICANS,
    Plaintiffs - Appellants,
    v.
    SUSAN DREYFUS, in her professional
    capacity as Secretary of Washington State
    Department of Social and Health Services;
    WASHINGTON STATE DEPARTMENT
    OF SOCIAL AND HEALTH SERVICES,
    a Department of the State of Washington,
    Defendants - Appellees.
    Appeal from the United States District Court
    for the Western District of Washington
    Thomas S. Zilly, Senior District Judge, Presiding
    Argued and Submitted June 9, 2011
    Seattle, Washington
    Filed December 16, 2011
    Before: REINHARDT, W. FLETCHER, and RAWLINSON, Circuit Judges.
    Opinion by Judge William A. Fletcher
    W. FLETCHER, Circuit Judge:
    Plaintiffs, Washington State Medicaid beneficiaries with severe mental and
    physical disabilities, appeal the district court’s denial of their motion for a
    preliminary injunction. Plaintiffs seek to enjoin the operation of a regulation
    promulgated by Washington’s Department of Social and Health Services
    (“DSHS”) that reduces the amount of in-home “personal care services” available
    under the state’s Medicaid plan. The United States Department of Justice has filed
    a “statement of interest” in the district court supporting Plaintiffs’ request for an
    injunction.
    “Personal care services” provide assistance in performing basic life activities
    — such as eating, bathing, dressing, moving from place to place, and using the
    toilet — that Plaintiffs, because of their disabilities, cannot perform by themselves.
    To comply with Governor Christine Gregoire’s executive order that directed an
    across-the-board reduction in all state agency expenditures, DSHS promulgated a
    regulation that cut the base hours of covered in-home personal care services by an
    average of 10 percent per beneficiary per month.
    2
    Plaintiffs argue principally that the regulation violates the antidiscrimination
    provisions of the Americans with Disabilities Act, 
    42 U.S.C. § 12132
    , and the
    Rehabilitation Act, 
    29 U.S.C. § 794
    (a), because the reduction in hours will
    substantially increase the risk that they will be institutionalized in order to receive
    care adequate to maintain their mental and physical health. The district court
    denied preliminary relief.
    We reverse. We conclude that Plaintiffs have demonstrated a likelihood of
    irreparable injury because they have shown that reduced access to personal care
    services will place them at serious risk of institutionalization. We further conclude
    that Plaintiffs have raised serious questions going to the merits of their
    Rehabilitation Act/ADA claims, that the balance of hardships tips sharply in their
    favor, and that a preliminary injunction will serve the public interest. See Alliance
    for the Wild Rockies v. Cottrell, 
    632 F.3d 1127
    , 1131-32 (9th Cir. 2011). We
    therefore remand for entry of a preliminary injunction.
    I. Background and Procedural History
    A. Factual Background
    Medicaid is a cooperative federal-state program under which the federal
    government provides states with financial assistance to supply medical services to
    low-income people. Arc of Wash. State Inc. v. Braddock, 
    427 F.3d 615
    , 617 (9th
    3
    Cir. 2005). State participation is voluntary, but once a state chooses to participate,
    the state must submit for federal approval a plan that complies with federal
    statutory and regulatory requirements. Alexander v. Choate, 
    469 U.S. 287
    , 289 n.1
    (1985); Townsend v. Quasim, 
    328 F.3d 511
    , 514 (9th Cir. 2003). A state plan must
    cover the cost to eligible people of certain medical services, including inpatient and
    outpatient hospital care; laboratory and X-ray services; nursing facility care; and
    services provided by physicians, dentists, nurse-midwives, and pediatric or family
    nurse practitioners. See 42 U.S.C. §§ 1396a(a)(10)(A), 1396d(a)(1)-(5), (17), (21);
    
    42 C.F.R. §§ 440.210
    , 440.220. Within this federal framework, however, states
    retain “substantial discretion to choose the proper mix of amount, scope, and
    duration limitations on coverage.” Alexander, 
    469 U.S. at 303
    ; see also Beal v.
    Doe, 
    432 U.S. 438
    , 444 (1977); 
    42 C.F.R. § 430.0
    .
    States may, but need not, choose to subsidize other types of medical
    services, including “personal care services,” the benefit at issue here. See 42
    U.S.C. §§ 1396a(a)(10)(A), 1396d(a)(24). “Personal care services” are:
    services furnished to an individual who is not an inpatient or resident
    of a hospital, nursing facility, intermediate care facility for the
    mentally retarded, or institution for mental disease that are
    (A) . . . authorized for the individual in accordance with a
    service plan approved by the State,
    4
    (B) provided by an individual who is qualified to provide
    such services and who is not a member of the
    individual’s family, and
    (C) furnished in a home or other location.
    Id. § 1396d(a)(24); see also 
    42 C.F.R. § 440.167
    (b) (clarifying that a family
    member is “a legally responsible relative”); CTRS. FOR MEDICARE AND MEDICAID
    SERVS., STATE MEDICAID MANUAL § 4480(C), at 4-495 (1999) (personal care
    services “include a range of human assistance provided to persons with disabilities
    and chronic conditions . . . which enables them to accomplish tasks that they would
    normally do for themselves if they did not have a disability,” and “most often
    relate[] to . . . eating, bathing, dressing, toileting, transferring, . . . maintaining
    continence, . . . personal hygiene, light housework, laundry, meal preparation,
    transportation, grocery shopping, using the telephone, medication management,
    and money management”).
    Washington has elected to cover the cost of personal care services, which the
    state defines as “physical or verbal assistance with activities of daily living and
    instrumental activities of daily living provided because of a person’s functional
    disability.” WASH. REV. CODE § 74.39A.009(18). The state defines “activities of
    daily living,” in turn, to include bathing, bed mobility, body care, dressing, eating,
    locomotion inside and outside one’s room and immediate living environment,
    5
    walking in one’s room and immediate living environment, medication
    management, toilet use, transferring between surfaces, and personal hygiene.
    WASH. ADMIN. CODE § 388-106-0010. The state defines “instrumental activities of
    daily living” as including meal preparation, ordinary housework, essential
    shopping, wood supply when wood is used as one’s sole source of heat, travel to
    medical services, managing finances, and telephone use. Id.
    Washington’s DSHS administers the state’s Medicaid programs. See 42
    U.S.C. § 1396a(a)(5); WASH. REV. CODE § 74.09.530. DSHS covers the cost of
    personal care services for approximately 45,000 people. Some 15,000 of those
    beneficiaries are “categorically needy” participants in the state’s Medicaid plan.
    The remaining 30,000 beneficiaries participate in one of Washington’s Medicaid
    waiver programs, “under which the Secretary of Health and Human Services is
    authorized to waive certain Medicaid requirements for innovative or experimental
    state health care programs.” Townsend, 
    328 F.3d at 514
    . Consistent with
    Congress’s preference for community rather than institutional care, “the waiver
    program provides Medicaid reimbursement to States for the provision of
    community-based services to individuals who would otherwise require institutional
    care, upon a showing that the average annual cost of such services is not more than
    6
    the annual cost of institutional services.” Olmstead v. L.C. ex rel. Zimring, 
    527 U.S. 581
    , 601 n.12 (1999) (citing 42 U.S.C. § 1396n(c)).
    Before Washington may cover the cost of in-home personal care services to
    participants in a Medicaid waiver program, the state must have made “a
    determination that but for the provision of such services the individuals would
    require the level of care provided in a hospital or a nursing facility or intermediate
    care facility for the mentally retarded the cost of which could be reimbursed under
    the State plan.” Id. § 1396n(c)(1); 
    42 C.F.R. §§ 435.217
    , 441.302(c); see also,
    e.g., WASH. ADMIN. CODE § 388-106-0310(4) (participants in Community Options
    Program Entry Services (“COPES”) waiver program must “need the level of care
    provided in a nursing facility”); id. §§ 388-106-0410(4), 388-106-0510(4) (same
    with respect to participants in Medically Needy Residential Waiver (“MNRW”)
    and Medically Needy In-Home Waiver (“MNIW”) programs); id. § 388-845-
    0030(2) (developmentally disabled participants in Home and Community-Based
    Services (“HCBS”) waiver programs must need the level of care provided in an
    intermediate care facility for the mentally retarded).
    DSHS determines the number of hours of in-home personal services care to
    which a Medicaid beneficiary is entitled through the Comprehensive Reporting
    7
    Evaluation (“CARE”). See WASH. ADMIN. CODE § 388-106-0050 to -0145. The
    Washington Supreme Court has described CARE as follows:
    In the initial stage of a CARE evaluation, the individual is scored on
    factors such as an individual’s ability to perform daily activities and
    an individual’s mental status. The individual is then assigned to 1 of
    17 classification groups, each group having a set number of base . . .
    hours associated with it. Once these base hours are established, an
    assessor individually considers the recipient’s self-performance and
    the amount of informal support available for the recipient’s activities
    of daily living (ADL) and instrumental activities of daily living
    (IADL). The recipient’s level of informal support for each ADL and
    IADL then reduces the base hours allocated to that recipient by a
    predetermined percentage.
    Samantha A. v. Dep’t of Soc. & Health Servs., 
    256 P.3d 1138
    , 1140 (Wash. 2011)
    (en banc) (internal citation omitted); see also, e.g., Jenkins v. Wash. Dep’t of Soc.
    & Health Servs., 
    157 P.3d 388
    , 389-90 (Wash. 2007) (en banc). DSHS sets the
    base monthly hours associated with each classification group by regulation.
    WASH. ADMIN. CODE § 388-106-0125. DSHS conducts CARE reassessments at
    least annually, or whenever a beneficiary’s ability to care for himself changes. Id.
    § 388-106-0050(1). A beneficiary who disagrees with his CARE evaluation may
    appeal the evaluation in an administrative hearing. Id. § 388-106-1305. A
    beneficiary who remains dissatisfied with his allocated hours of assistance may
    request additional hours through an Exception to Rule (“ETR”). Id. § 388-440-
    0001. DSHS will grant an ETR when “[t]he client’s situation differs from the
    8
    majority; . . . [i]t is in the interest of overall economy and the client’s welfare; and
    [i]t increases opportunities for the client to function effectively.” Id. § 388-440-
    0001(1)(b)-(d).
    Once the CARE evaluation sets the number of hours to which a beneficiary
    is entitled, the beneficiary and his DSHS case manager work together to design a
    plan of care that specifies the services that the beneficiary will receive as well as
    the caregivers who will provide those services. Id. §§ 388-106-0045, 388-106-
    0130. At all times, a beneficiary has the right to choose where he will receive
    authorized services (for example, in his home, in a residential facility, or in a
    nursing home), id. § 388-106-0030; to “[t]ake part in and have [his] wishes
    included in planning [his] care,” id. § 388-106-1300(13); and to “[c]hoose, fire, or
    change” his caregiver, id. § 388-106-1300(14).
    On September 13, 2010, Governor Gregoire issued an executive order
    stating that because of “the national economic downturn” and “revenues [that]
    have fallen short of projections,” the state’s general fund was in danger of running
    a deficit. Exec. Order No. 10-04, Ordering Expenditure Reductions in Allotments
    of State General Fund Appropriations (Sept. 13, 2010), available at
    http://www.governor.wa.gov/execorders/eo_10-04.pdf. Governor Gregoire
    ordered an across-the-board reduction in general fund appropriations to all state
    9
    agencies, in an amount to be computed by the state’s Office of Financial
    Management. Id; see WASH. REV. CODE § 43.88.110(7) (“If at any time during the
    fiscal period the governor projects a cash deficit in a particular fund or account . . .
    the governor shall make across-the-board reductions in allotments for that
    particular fund or account so as to prevent a cash deficit.”). The Office of
    Financial Management, in turn, determined that each state agency would be
    required to reduce its allotment from the general fund by 6.287 percent. See Office
    of Fin. Mgmt., Allotment Reduction Instructions for Across-the-Board Cuts
    Mandated by Executive Order 10-04, at 2 (Sept. 16, 2010), available at
    http://www.ofm.wa.gov/budget/instructions/allotment/Allotment_reduction_instru
    ctions091610.pdf.
    To comply with the governor’s order, DSHS promulgated an emergency
    regulation that reduced the base monthly hours of in-home personal services care
    authorized for each CARE classification group, effective January 1, 2011. See
    Wash. Reg. 11-02-041 (Dec. 30, 2010) (codified at WASH. ADMIN. CODE § 388-
    106-0125), available at
    http://apps.leg.wa.gov/documents/laws/wsr/2011/02/11-02-041.htm. DSHS
    applied the lowest percentage reductions to the classification groups composed of
    the most disabled beneficiaries. See WASH. REV. CODE § 74.09.520(4) (“Any
    10
    reductions in services made necessary for funding reasons should be accomplished
    in a manner that assures that priority for maintaining services is given to persons
    with the greatest need as determined by the assessment of functional disability.”).
    For example, DSHS reduced the base monthly hours for people in group D High
    from 277 to 260, a 6.1 percent decrease. Wash. Reg. 11-02-041. By contrast,
    DSHS reduced the monthly base hours for people in group B Low from 47 to 39, a
    17 percent decrease. Id. The average reduction in hours across all groups was
    about 10 percent. Susan Dreyfus, DSHS’s Director, declared in January 2011 that
    the reduction in hours would save $19.2 million in the five months then remaining
    in the 2011 fiscal year. DSHS acknowledged in agency planning documents that
    “[w]ith reduced hours, in-home clients will have to choose which tasks their
    employees spend their time on and there may not be enough time to complete all
    tasks.” Moreover, DSHS anticipated that “[a]t the higher percentage reductions,
    some needed tasks may not be completed on a regular basis. In some cases, a safe
    in-home plan of care will not be possible and clients may need to go to community
    residential or nursing facility settings.”
    On December 6, 2010, about three weeks before the reduction was to take
    effect, DSHS mailed notice of the change to beneficiaries. The notice stated that
    “you will receive fewer personal care hours each month starting January 1, 2011,”
    11
    set forth the beneficiary’s current and revised monthly hours, and computed the
    difference. The notice stated that “[t]his notification serves as an amendment to
    your plan of care. You will need to work with your personal care worker to
    prioritize tasks within this reduced number of monthly authorized hours.” Finally,
    the notice explained that DSHS
    is making this change in response to the Governor’s September 14th
    Executive Order 10-04 for 6.3% reductions. This was one of a
    number of changes made across government to address the State’s
    revenue shortfall.
    There are no appeal rights for this change through the Office of
    Administrative Hearings because this is a service change directed by
    the governor and applies to the entire program. We know these
    changes may be difficult for you. If you have questions or concerns
    about changes to your services, please contact your case manager.
    B. Procedural History
    On December 23, 2010, Plaintiffs — 14 recipients of in-home personal
    services care whose hours were reduced, two advocacy organizations, and a union
    that represents Washington home-care workers — brought suit in federal district
    court for the Western District of Washington. The 14 individual plaintiffs sued on
    behalf of a proposed class of “Medicaid-eligible individuals in the State of
    Washington living at home who were assessed to need personal care services based
    upon individualized CARE assessments of their needs and who received these
    Medicaid services in accordance with their assessment[s] until DSHS reduced their
    12
    services to below their level of need for budgetary reasons alone.” Plaintiffs
    alleged that the regulation violated the Americans with Disabilities Act, 
    42 U.S.C. § 12132
    , the Rehabilitation Act, 
    29 U.S.C. § 794
    (a), due process, and various
    statutory and regulatory Medicaid requirements. Plaintiffs sought a declaratory
    judgment, as well as a temporary restraining order and preliminary and permanent
    injunctions prohibiting DSHS from implementing the regulation. In the
    alternative, Plaintiffs sought to enjoin the reduction in hours until beneficiaries
    received individual CARE reassessments, notice of alternative institutional
    placements, and administrative hearings.
    The district court denied the motion for a TRO and deferred hearing on the
    motion for a preliminary injunction. Plaintiffs appealed the denial of the motion
    for a TRO, prompting the district court to stay proceedings and cancel a scheduled
    hearing on Plaintiffs’ motion for a preliminary injunction. On appeal, a motions
    panel of this court stayed implementation of the emergency regulation pending the
    district court’s disposition of the motion for a preliminary injunction. The panel
    concluded that denial of the TRO was reviewable “because the district court took
    the hearing for the motion for preliminary injunction off calendar,” making denial
    of the TRO “tantamount for present purposes to the denial of a motion for a
    preliminary injunction.” On the merits, the panel determined that a stay pending a
    13
    hearing on the motion for a preliminary injunction was justified because “[n]o
    other relief is available that will remedy the irreparable injury which continues to
    occur pending such hearing.”
    On remand, the district court denied Plaintiffs’ motion for a preliminary
    injunction. The court determined that Plaintiffs failed to satisfy any prong of
    Winter v. Natural Res. Def. Council, 
    555 U.S. 7
     (2008). According to the court,
    Plaintiffs did not demonstrate a likelihood of irreparable injury because they
    “failed to submit evidence that the reduction will deny beneficiaries needed
    services, or that it will create a serious risk of institutionalization.” Nor, in the
    view of the court, were Plaintiffs likely to succeed on the merits. Plaintiffs were
    unlikely to prevail on their ADA/Rehabilitation Act claim because “the State’s
    budget reduction does not leave individuals with no choice [but] to submit to
    institutional care to obtain needed services” and because “it is likely that requiring
    the State to continue current funding levels for personal care services indefinitely
    would constitute a fundamental alteration in the State’s Medicaid program.”
    Implementation of the emergency regulation did not violate due process because
    “Medicaid recipients are not entitled to notice and a hearing when the State
    implements a mass change that affects . . . all recipients.” The court rejected
    Plaintiffs’ Medicaid claims by adopting the reasoning of its order denying
    14
    Plaintiffs’ motion for a TRO. Finally, the balance of hardships and the public
    interest favored DSHS because the challenged reductions “do not involve medical
    care.” The court conceded that “a few of the plaintiffs” might “ultimately require
    institutionalization as a result of the State’s reduction in services.” However, the
    court found “the possible threat of institutionalization for a few personal care
    service beneficiaries” outweighed by “the State’s interest in balancing the
    competing needs of a host of different state-sponsored social service programs that
    currently provide aid to a diverse group of medically and financially disadvantaged
    state residents.”
    Plaintiffs appealed. The district court stayed proceedings, including
    disposition of the motion for class certification, pending our decision.
    II. Standard of Review
    We review the denial of a preliminary injunction for abuse of discretion.
    Alliance for the Wild Rockies, 632 F.3d at 1131. A district court abuses its
    discretion if it bases its decision “on an erroneous legal standard or clearly
    erroneous findings of fact.” Id. (quoting Lands Council v. McNair, 
    537 F.3d 981
    ,
    986 (9th Cir. 2008) (en banc)). We review a district court’s legal conclusions de
    novo and its factual findings for clear error. 
    Id.
     (quoting Lands Council, 
    537 F.3d at 986-87
    ). In doing so, “we first look to whether the trial court identified and
    15
    applied the correct legal rule to the relief requested. Second, we look to whether
    the trial court’s resolution . . . resulted from a factual finding that was illogical,
    implausible, or without support in inferences that may be drawn from the facts in
    the record.” United States v. Hinkson, 
    585 F.3d 1247
    , 1263 (9th Cir. 2009) (en
    banc).
    To obtain a preliminary injunction, a plaintiff “must establish that he is
    likely to succeed on the merits, that he is likely to suffer irreparable harm in the
    absence of preliminary relief, that the balance of equities tips in his favor, and that
    an injunction is in the public interest.” Winter, 
    555 U.S. at 20
    . A preliminary
    injunction is proper if there is a likelihood of irreparable injury to plaintiff; there
    are serious questions going to the merits; the balance of hardships tips sharply in
    favor of the plaintiff; and the injunction is in the public interest. Alliance for the
    Wild Rockies, 632 F.3d at 1131-32.
    III. Discussion
    For the reasons that follow, we conclude that the district court abused its
    discretion in denying the motion for a preliminary injunction under the standard
    articulated in Alliance for the Wild Rockies. We reach only Plaintiffs’ claims under
    the Americans with Disabilities Act (“ADA”) and the Rehabilitation Act.
    A. Irreparable Injury
    16
    The 12 named Plaintiffs remaining in this litigation submitted substantial
    evidence that the emergency regulation threatens them with a serious risk of
    institutionalization.1 DSHS contested this evidence as to some named Plaintiffs,
    but as to others it offered either unsubstantiated and conclusory responses or no
    responses at all. The district court rejected Plaintiffs’ showing by relying on three
    general rationales. It wrote that Plaintiffs “fail to show a threat of harm because
    they (1) ascribe the threat of institutionalization to [their] deteriorating medical
    conditions, unrelated to the provision of personal care services hours; (2)
    demonstrate ineffective management of currently allocated personal care services
    hours; or (3) identify non-personal care services as the cause of their predicted
    institutionalization.” We conclude that the district court did not sufficiently
    consider individualized evidence that the named Plaintiffs were likely to suffer
    irreparable injury. We describe three Plaintiffs whose situations illustrate the
    inadequacy of DSHS’s responses, as well as the inadequacy of the general
    rationales, to counteract Plaintiffs’ showing of the likelihood of irreparable injury.
    1. M.R.
    1
    Two of the original 14 named Plaintiffs no longer allege that they face a
    risk of institutionalization. Plaintiff M.J.B. has received an ETR increasing her
    authorized hours, and Plaintiff H.C. has died, for reasons unrelated to the hours
    reduction.
    17
    Lead plaintiff M.R., a 37-year-old woman, suffers from severe mental
    retardation, daily grand and petite mal seizures, scoliosis, cerebral palsy,
    hypothyroidism, and mood disorder. M.R. lives with her mother, a registered
    nurse, who provides personal care services. M.R.’s mother assists her with almost
    all basic activities of daily life, including eating, toilet care, bathing, dressing,
    medication management, and moving from place to place. She prepares all of
    M.R.’s meals and feeds M.R. through a tube when she refuses to eat. M.R.’s
    feeding tube “requires extensive maintenance because the tube was inserted too
    low and has a tendency to ooze and become infected, and because [M.R.] has a
    tendency to grab and pull on it.” M.R. is incontinent, wears adult diapers, and
    cannot use the toilet or clean herself without assistance. “Frequently,” M.R. “has
    accidents” and “[a]s a result of incontinence, . . . must bathe at least twice a day to
    remove urine and sometimes feces.” M.R. likes to choose her own clothing, but
    needs her mother’s assistance to dress and undress herself. Because of her
    scoliosis and cerebral palsy, M.R. “requires assistance for walking, . . . is unsteady
    on her feet, . . . has poor balance and unequal leg length, and her knees buckle.”
    M.R.’s mother administers her numerous prescription medications through her
    feeding tube several times a day.
    18
    M.R. participates in a Medicaid waiver program administered by DSHS’s
    Division of Developmental Disabilities. That is, M.R. is eligible for full-time
    institutional care, see 42 U.S.C. § 1396n(c)(1), WASH. ADMIN. CODE § 388-845-
    0005, but M.R.’s mother has chosen to care for her at home “because her extensive
    personal care and medical needs are best served at home . . . . M.R. loves the
    independence she is afforded by living at home to set her own schedule, do
    puzzles, color or trace letters, and spend time with [her mother] playing with beads
    or sorting coins.” M.R.’s CARE assessment assigned her to group D Medium-
    High, a designation that entitled her to 236 hours of in-home personal care services
    per month. As is true of many family providers of personal care services, M.R.’s
    mother provides more than 236 hours of care per month; the additional hours go
    uncompensated. The emergency regulation reduced M.R.’s authorized hours of
    compensated time to 215 per month, a decrease of 8.9 percent.
    Before the challenged regulation took effect, a DSHS assessment of M.R.
    concluded that her household was in “crisis mode” and at “serious risk of failure.”
    The emergency regulation, M.R.’s mother declared, “will push us, in our already
    vulnerable situation, over the edge. . . . I will have to find a job outside of the
    house and cut back the time spent caring for M.R. . . . Already, I am stretched thin
    and am living on the margin. . . . I cannot provide more care for no pay when
    19
    already there are insufficient funds to keep our household afloat.” M.R.’s mother
    declared, “[i]f M.R.’s hours are reduced from their present levels, I will have no
    other option but to take another job, which will require moving M.R. into an
    institutional facility. I cannot afford to continue giving services at the rate that I
    have[.] I have to get an outside job, and I know of no other individual, Adult
    Family Home or Personal Care Provider who can take care of M.R. due to her
    medical and behavioral issues.” If M.R.’s mother is forced to take a paying job
    outside the home, M.R. will lose more than just 21 hours of care per month. She
    will lose the 21 compensated hours, but she will also lose the uncompensated hours
    that her mother was previously able to provide because she was not employed
    outside the home.
    Because M.R. has difficulty communicating, is “disruptive and aggressive,”
    and “makes unwanted physical contact with others . . . by trying to hug them or
    assault them,” she will likely suffer in an institutional setting; indeed, she has
    previously been expelled from two Adult Day Health facilities. Institutional
    placement will exacerbate M.R.’s already severe mental and physical disabilities.
    Dr. William Gardner, an expert in habilitative mental health treatment, declared
    that “[w]hen individuals with . . . developmental disabilities . . . would be able to
    live successfully in the community, but are institutionalized because of insufficient
    20
    home and community based support, that is likely to result in frustration, despair,
    hopelessness, and the severe deterioration of their mental and often physical
    health.”
    In response to M.R.’s factual allegations, DSHS introduced a declaration
    from Geri-Lyn McNeill, a DSHS program manager. McNeill has never met M.R.
    McNeill declared that she “spoke to [M.R.’s] case manager[;] he does not believe
    that the decrease in hours would significantly increase the risk of injury, health
    deterioration or institutionalization for M.R.”
    The district court found that M.R. had made an insufficient showing of
    irreparable injury for three reasons, none of them specific to M.R. First, the court
    determined that M.R.’s medical condition, like that of eight other named Plaintiffs
    (S.J., A.B., An.B., M.B., J.B., J.H., D.W., and C.B.), had “deteriorated since [her]
    last CARE assessment.” Consequently, the court was “unable to determine
    whether the alleged threat of institutionalization [M.R.] face[s] is the result of the
    State’s reduction in personal care service hours or the deterioration in [her] medical
    condition[].”
    This finding misapprehends the law of causation in the context of an
    irreparable injury inquiry. M.R. did indeed provide evidence that her condition
    had deteriorated since her July 2010 CARE assessment. She suffered infections
    21
    and injured her head, back, and chin during grand mal seizures. M.R.’s feeding
    tube fell out, leaving her with an open wound and causing dehydration. Her
    replacement feeding tube makes it painful for M.R. to eat and drink, so her mother
    must give her food and water in smaller, more frequently administered, quantities.
    M.R.’s mobility has also worsened, making it more difficult for her mother to help
    her use the toilet and clean herself. M.R.’s decline in health has necessitated more
    trips to hospitals and physicians for care, and these trips consume more time
    because M.R. cannot move as easily as she once could.
    M.R.’s mother’s filed two declarations. Her first declaration, filed before
    any of the incidents of deterioration just discussed occurred, established that the
    reduction in hours would threaten M.R. with institutionalization even in her pre-
    deterioration condition. Her second declaration, which described M.R.’s
    deteriorating condition, showed that the risk of institutionalization had grown, not
    that it had newly arisen. A plaintiff who seeks preliminary injunctive relief must
    show “that irreparable injury is likely in the absence of an injunction.” Winter, 
    555 U.S. at 22
    . She need not further show that the action sought to be enjoined is the
    exclusive cause of the injury. See, e.g., Harris v. Bd. of Supervisors, 
    366 F.3d 754
    ,
    766 (9th Cir. 2004). In Harris, we affirmed a preliminary injunction barring Los
    Angeles County from closing one hospital that served indigent patients and
    22
    reducing the number of beds at another. 
    Id. at 766-67
    . We determined that the
    patients had shown that reducing the available public health care facilities would
    likely cause them irreparable harm that “includes pain, infection, amputation,
    medical complications, and death due to delayed treatment.” 
    Id. at 766
    . This was
    so “[a]lthough delays exist in the stretched county health care system already.” 
    Id.
    We affirmed because “exacerbation of the current overcrowded situation and
    additional suffering [could] be avoided” by enjoining the hospital closures. 
    Id.
    Likewise, in Brown v. Plata, 
    131 S. Ct. 1910
    , 1936-37 (2011), the Supreme
    Court affirmed an injunction ordering a reduction in California’s prison population
    even though the constitutional violations that prompted the injunction —
    systemwide deficiencies in the provision of medical and mental health care —
    “were caused by factors in addition to overcrowding and . . . reducing crowding in
    the prisons would not entirely cure the violations.” 
    Id. at 1936
    . Applying the
    restrictive standard set forth in the Prison Litigation Reform Act — legislation
    designed to “curb[] the equitable discretion of district courts,” Miller v. French,
    
    530 U.S. 327
    , 339 (2000) — the Court concluded that overcrowding was a
    “primary cause” of the constitutional violations. 
    131 S. Ct. at 1923, 1936
     (quoting
    
    18 U.S.C. § 3626
    (a)(3)(E)(I)). The court reached this conclusion notwithstanding
    its acknowledgment that “[i]n addition to overcrowding the failure of California’s
    23
    prisons to provide adequate medical and mental health care may be ascribed to
    chronic and worsening budget shortfalls, a lack of political will in favor of reform,
    inadequate facilities, and systemic administrative failures.” 
    Id. at 1936
    .
    Like many Washington beneficiaries of in home personal care services,
    M.R. suffers from numerous mental and physical disabilities, some of them
    degenerative. Her medical condition will worsen over time, and as her health
    declines she will face an increased risk of institutionalization. That risk is not
    exclusively attributable to the challenged regulation reducing the number of
    compensated hours of assistance, but the challenged regulation and resulting
    reduction in hours will exacerbate that risk. The regulation therefore inflicts
    cognizable irreparable injury for purposes of a preliminary injunction. See Harris,
    
    366 F.3d at 766
    .
    Second, in the alternative, the district court found that M.R. had not shown a
    likelihood of irreparable injury because there was “evidence controverting the
    possibility of any harm.” The sole basis in the record for the court’s finding was
    McNeill’s declaration, which relied on the conclusory opinion of a DSHS case
    manager who “does not believe that the decrease in hours would significantly
    increase the risk of injury, health deterioration, or institutionalization for M.R.”
    McNeill’s declaration contains neither the detail nor the substantiation necessary to
    24
    rebut M.R.’s detailed factual showing. See United States v. Navarro, 
    979 F.2d 786
    , 789 (9th Cir. 1992).
    Third, the district court concluded that M.R., like four other named Plaintiffs
    (T.M., M.B., A.B., and A.R.), had not made a showing of cognizable harm because
    she “argue[s] that [she] face[s] a threat of institutionalization because the budget
    reduction will reduce available services for supervision, exercise, and medication
    management.” The court reasoned, “personal care services do not include
    supervision, exercise, or medication management.” DSHS concedes that the court
    erred as a matter of law by excluding medication management from personal care
    services. See WASH. ADMIN. CODE § 388-106-0010. Further, the court’s
    conclusion does not sufficiently take into account M.R.’s evidence. M.R.’s
    “personal care services” do include supervision, and without such supervision, she
    faces the threat of institutionalization. M.R.’s mother declared that she “needs
    constant supervision” in order to perform activities of daily living and instrumental
    activities of daily living that constitute covered personal care services. For
    example, if left unsupervised, M.R. “could wake up, try to get out of bed, and fall
    with no ability to get up.” Compare WASH. ADMIN. CODE § 388-106-0010
    (covered activities of daily living include “bed mobility” and “locomotion in room
    and immediate living environment”). In addition, M.R. “could have bowel and
    25
    bladder accidents and be unable to get clean, resulting in skin breakdowns and
    hospitalization.” Compare WASH. ADMIN. CODE § 388-106-0010 (covered
    activities of daily living include “toilet use” and “personal hygiene”). M.R. could
    “pull out the feeding tube” and therefore “wouldn’t get adequate nutrition or
    medications on schedule.” Compare WASH. ADMIN. CODE § 388-106-0010
    (covered activities of daily living include “eating” and “medication management”).
    2. C.B.
    Plaintiff C.B., a 55-year-old woman, suffers from spinal stenosis, congestive
    heart failure, emphysema, hepatitis B and C, chronic bacterial infections,
    neuropathy in both hands and feet, high blood pressure, depression, and bipolar
    disorder. C.B. requires assistance with a range of tasks, including cooking,
    transporting herself to and from appointments with physicians, bathing and
    dressing herself, and cleaning her home. C.B. participates in Washington’s
    COPES Medicaid waiver program. The emergency regulation reduced her
    authorized in-home personal services care hours from 133 to 115 per month, a 13.5
    percent decrease. As a result, C.B. stated, her caregiver Tia Davis “will be forced
    to change her work schedule and cut back the time spent on taking me to and from
    doctor’s appointments and household chores such as cooking and helping me
    bathe.” C.B.’s health will likely suffer because absent Davis’s assistance she will
    26
    have difficulty transporting herself to doctor’s appointments; will bathe herself and
    attend to her personal hygiene less capably; will not clean her home, which will
    exacerbate the symptoms of her bacterial infections; and will feed herself by
    preparing only microwaveable hot meals, with adverse consequences for her high
    blood pressure and obesity. If these predictable results occur, C.B. “will face
    severe deterioration in [her] condition and [will] have to seek emergency room care
    and admission to a nursing home from an even weaker point.”
    DSHS did not respond to C.B.’s evidence. The district court, relying on a
    single sentence in a declaration in which C.B. stated that her “health has
    deteriorated,” rejected C.B.’s showing of irreparable injury on the same ground
    that it rejected the showings made by M.R. and seven other named Plaintiffs. That
    is, the court stated that it was “unable to determine whether the alleged threat of
    institutionalization these particular plaintiffs face is the result of the State’s
    reduction in personal care service hours or the deterioration in their medical
    conditions.”
    The court did not sufficiently analyze C.B.’s individualized evidence and the
    impact of the emergency regulation on her specific clinical situation. C.B.
    established that because of the hours reduction, Davis will spend less time with
    her. Consequently, Davis will cook fewer meals for C.B., so that C.B. will “eat
    27
    microwaveable instant foods that are generally high in fat and sodium and
    detrimental to my pre-diabetes, high blood pressure, and obesity.” Davis “will
    likely have to spend less time taking C.B. to her doctor’s appointments,” resulting
    in compromised care because C.B. “[v]ery rarely . . . has energy to use the
    paratransit services alone, as she finds it much more cumbersome and more
    difficult for her to get around without the one-on-one assistance I provide.”
    Necessarily, C.B. will bathe and clean her home less often because she can do
    neither by herself. When C.B. is left alone, her apartment falls into “disarray —
    pet fur everywhere, dirty dishes in the sink, pet food scattered across the kitchen
    floor . . . . [T]he inevitable clutter around her apartment also increases her risk of
    tripping and falling.”
    The reduction in hours places C.B. at risk of institutionalization. Dr.
    Mitchell LaPlante, an expert in the demography and epidemiology of disability,
    declared that “[h]aving inadequate levels of help compromises the safety, comfort,
    and hygiene of individuals requiring help with ADLs and IADLs, reducing their
    ability to live independently and increasing their risk of institutionalization and
    death.” Dr. LaPlante declared that “[u]nmet needs are especially serious . . . when
    individuals go unbathed, remain in the same clothing for an extended period, are
    left in a bed or chair longer than is acceptable, or are unassisted when they need to
    28
    go to the bathroom or eat. Because these activities involve satisfying primary
    biological functions [unmet] need cannot be tolerated for long.”
    The reduction in hours, like the risk of institutionalization that the reduction
    produces, is directly attributable to the emergency regulation, not to C.B.’s
    deteriorating health. And, as explained above, C.B. was not required to show that
    the emergency regulation was the exclusive cause of her injury. She need only
    show that, by depriving her of access to care that is critical to her health, the
    regulation exacerbates the risk that she will be institutionalized.
    3. K.S.
    Plaintiff K.S., a 59-year-old woman, suffers from diabetes, congenital
    glaucoma, macular degeneration, and clinical depression. K.S. participates in
    Washington’s COPES waiver program. She has undergone hip and knee
    replacements and has very limited mobility. She uses a walker to move about her
    home and is susceptible to falls. K.S. requires assistance moving, bathing and
    dressing herself, cooking, managing her medications, using the toilet, and cleaning
    herself after accidents. If K.S. experiences incontinence while she is left alone, she
    must sit on the toilet until a provider arrives to help her undress, bathe, and launder
    her soiled clothes.
    29
    Prior to the challenged regulation, K.S. received 133 hours of in-home
    personal care services per month. The regulation reduced her authorized monthly
    hours to 115, a 13.5 percent decrease. To accommodate the reduction in hours,
    K.S. discontinued weekend care and has “suffered negative physical and mental
    health consequences.” For example, K.S. wears compression stockings because
    she suffers from edema. K.S. cannot remove her stockings without assistance, so
    when she is unattended for long periods of time, the skin on her legs becomes dry
    and itchy and develops sores, putting K.S. at risk of infection. Because K.S.
    cannot lace her shoes without help, she cannot leave her home on the weekends
    because it is too dangerous for her to walk in slippers. Consequently, she feels
    “trapped” in her home and “shut off from the world.” K.S. declared that “[i]t is
    difficult to get all of my cleaning, shopping, food preparation, bathing and hygiene
    needs done” during the hours authorized. Consequently, K.S. is “worried that I
    would be unable to remain in my home . . . and I very much want to avoid going to
    an adult group home. Staying in my home gives me a feeling of independence and
    I believe my mental health condition would deteriorate in an adult day home
    quickly. Even though I would be able to get more continuous hours of care at a
    nursing home, the lack of privacy and the lack of independence that I would
    experience there would be very difficult for me.”
    30
    In response, DSHS introduced a declaration from McNeill, who stated that it
    was “unclear” why K.S. did not discuss her concerns about going unattended on
    the weekends with her case manager. Had she done so, McNeill declared, “[a]
    Care Plan could have been developed with a daily schedule or a schedule with a
    shorter gap between care. . . . Recipients and providers often believe that more
    hours are the only solution to problems, but good care planning and effective case
    management can often create effective alternatives. DSHS believes that could
    occur here.” The district court relied on McNeill’s declaration to find that K.S.’s
    “apparent failure to contact [her] case manager[] about [her] concerns is
    particularly noteworthy. Rather than giving the State an opportunity to correct any
    gaps in care, [K.S.] appear[s] to assume that the reduction will result in harm and
    that the only alternative to reinstatement of [her] hours is institutionalization.”
    McNeill’s declaration ignores the fact that K.S. did contact her case manager
    to discuss the impact of the hours reduction on her care plan. In a declaration filed
    before McNeill’s, K.S. stated that after learning of the hours reduction, she
    “informed my case manager . . . that in order to cope with the announced cuts to
    my home care hours, I had made the decision to let go of my weekend provider.”
    K.S.’s case manager “did not suggest any alternative scheduling arrangements for
    me to avoid going without weekend care during or any time since that phone call.”
    31
    The district court should not have discounted K.S.’s showing of harm on the
    ground that she should have revised her care plan with her case manager. K.S. had
    attempted to do just that, but without success.
    4. Summary
    The detailed evidence introduced to show the adverse impact of the
    challenged regulation on M.R., C.B., and K.S., as well as the weak responses that
    DSHS offered to contest that evidence, establish a sufficient likelihood of
    irreparable injury. Each of the named Plaintiffs has made similar showings of
    specific ways in which the hours reduction will injure them, but the district court
    addressed these individualized showings in a generalized fashion.
    Our dissenting colleague, Judge Rawlinson, faults us for relying on
    Plaintiffs’ declarations and not adequately deferring to the district court’s
    determination regarding irreparable injury. However, as discussed above, the
    district court relied on an overly strict causation standard and an erroneous
    assumption that personal care services did not include medication management,
    and it did not address the facts of the individual Plaintiffs’ cases. Judge Rawlinson
    implies that the district court discredited the Plaintiffs’ declarations because of
    their “verbatim or nearly verbatim” recitations of harm. The declarations’
    similarities in structure and language are offset by the many different, specific
    32
    details, such as those described above for M.R., C.B., and K.S., about each named
    Plaintiff.
    We have several times held that beneficiaries of public assistance “may
    demonstrate a risk of irreparable injury by showing that enforcement of a proposed
    rule ‘may deny them needed medical care.’” Indep. Living Ctr. of S. Cal., Inc. v.
    Maxwell-Jolly, 
    572 F.3d 644
    , 658 (9th Cir. 2009) (quoting Beltran v. Meyers, 
    677 F.2d 1317
    , 1322 (9th Cir. 1982)), cert. granted on other issue, 
    131 S. Ct. 992
    (2011); see also, e.g., Cal. Pharmacists Ass’n v. Maxwell-Jolly, 
    596 F.3d 1098
    ,
    1113 (9th Cir. 2010), cert. granted on other issue, 
    131 S. Ct. 992
     (2011); Rodde v.
    Bonta, 
    357 F.3d 988
    , 998-99 (9th Cir. 2004); Lopez v. Heckler, 
    713 F.2d 1432
    ,
    1437 (9th Cir. 1983). District courts in our circuit have reached the same
    conclusion. See, e.g., Cota v. Maxwell-Jolly, 
    688 F. Supp. 2d 980
    , 997 (N.D. Cal.
    2010) (“[T]he reduction or elimination of public medical benefits is sufficient to
    establish irreparable harm to those likely to be affected by the program cuts.”); V.L.
    v. Wagner, 
    669 F. Supp. 2d 1106
    , 1121-22 (N.D. Cal. 2009); Brantley v. Maxwell-
    Jolly, 
    656 F. Supp. 2d 1161
    , 1176-77 (N.D. Cal. 2009).
    In its order, the district court emphasized that “[t]his case does not involve . .
    . the provision of medical care . . . ; rather this case relates solely to in-home
    personal care services, which consist of non-medical assistance with activities of
    33
    daily living.” The court reasoned that “[t]he standard articulated in Beltran and
    Independent Living Ctr. . . . is not applicable in this case because personal care
    services are not included within Medicaid’s definition of ‘medical care.’” But
    whether personal care services are included in Medicaid’s definition is not the
    critical issue. The critical issue is whether the services are necessary to maintain
    Plaintiffs’ mental or physical health, and to avoid serious risk of
    institutionalization.
    Under Washington law, DSHS may cover the costs to beneficiaries only for
    services deemed “medically necessary.” WASH. ADMIN. CODE § 388-501-
    0050(4)(d). All payments by DSHS, both before and after the promulgation of the
    challenged regulation, are therefore payments for “medically necessary” services.
    “Medically necessary” services are defined as those that are “reasonably calculated
    to prevent, diagnose, correct, cure, alleviate or prevent worsening of conditions in
    the client that endanger life, or cause suffering or pain, or result in an illness or
    infirmity, or threaten to cause or aggravate a handicap, or cause physical deformity
    or malfunction.” Id. § 388-501-0005. Plaintiffs have shown that the services they
    will lose as a result of the challenged regulation — which include assistance in
    feeding, cleaning, and medicating themselves — relate intimately to their mental
    and physical health. The loss of these services will exacerbate Plaintiffs’ already
    34
    severe mental and physical difficulties. These predictable consequences will put
    Plaintiffs at serious risk of institutionalization.2 We therefore conclude that
    Plaintiffs have shown a likelihood of irreparable injury.
    B. Serious Questions Going to the Merits
    Plaintiffs argue that the challenged regulation violates the antidiscrimination
    provisions of the ADA, 
    42 U.S.C. § 12132
    , and the Rehabilitation Act, 
    29 U.S.C. § 794
    (a). We conclude that Plaintiffs have at least presented serious questions going
    to the merits of their ADA and Rehabilitation Act claims. Because the applicable
    provisions of the ADA and the Rehabilitation Act are “co-extensive,” we discuss
    both claims together, focusing on the ADA. Sanchez v. Johnson, 
    416 F.3d 1051
    ,
    1062 & n.6 (9th Cir. 2005).
    In enacting the ADA, Congress found that “historically, society has tended
    to isolate and segregate individuals with disabilities, and, despite some
    improvements, such forms of discrimination against individuals with disabilities
    continue to be a serious and pervasive social problem.” 
    42 U.S.C. § 12101
    (a)(2).
    Moreover, Congress found that “discrimination against individuals with disabilities
    persists in such critical areas as . . . institutionalization,” 
    id.
     § 12101(a)(3); and that
    2
    We do not reach Plaintiffs’ alternative argument that DSHS’s CARE tool
    measures minimum individual need, such that any departure below hours
    authorized by the CARE process will necessarily cause irreparable injury.
    35
    “individuals with disabilities continually encounter various forms of
    discrimination, including outright intentional exclusion, . . . failure to make
    modifications to existing facilities and practices, . . . [and] . . . segregation,” id. §
    12101(a)(5).
    In an attempt to remedy society’s history of discriminating against the
    disabled — discrimination that included isolating, institutionalizing, and
    segregating them — the ADA provides that “no qualified individual with a
    disability shall, by reason of such disability, be excluded from participation in or
    be denied the benefits of the services, programs, or activities of a public entity, or
    be subjected to discrimination by any such entity.” Id. § 12132; accord 
    29 U.S.C. § 794
    (a). The Department of Justice has promulgated regulations implementing
    the ADA. See 
    42 U.S.C. § 12134
    (a). One of the regulations is the so-called
    “integration mandate,” providing that “[a] public entity shall administer services,
    programs, and activities in the most integrated setting appropriate to the needs of
    qualified individuals with disabilities.” 
    28 C.F.R. § 35.130
    (d). The “most
    integrated setting” is the one that “enables individuals with disabilities to interact
    with nondisabled persons to the fullest extent possible.” 
    Id.
     Part 35, App. B
    (2011). The regulation also provides that “[a] public entity shall make reasonable
    modifications in policies, practices, or procedures when the modifications are
    36
    necessary to avoid discrimination on the basis of disability, unless the public entity
    can demonstrate that making the modifications would fundamentally alter the
    nature of the service, program, or activity.” 
    Id.
     § 35.130(b)(7).
    In Olmstead, the Supreme Court addressed this statutory and regulatory
    scheme and reached two conclusions. First, the Court held that “[u]njustified
    isolation” of disabled persons “is properly regarded as discrimination based on
    disability.” 
    527 U.S. at 597
    ; see also Sanchez, 
    416 F.3d at 1063
     (“In Olmstead, the
    Supreme Court interpreted . . . the ADA as forbidding the arbitrary segregation of
    the disabled in large state institutions.”). Second, however, the Court held that
    “[t]he State’s responsibility, once it provides community-based treatment to
    qualified persons with disabilities, is not boundless. . . . Sensibly construed, the
    fundamental-alteration component of the reasonable-modifications regulation
    would allow the State to show that, in the allocation of available resources,
    immediate relief for the plaintiffs would be inequitable, given the responsibility the
    State has undertaken for the care and treatment of a large and diverse population of
    persons with . . . disabilities.” 
    527 U.S. at 603-04
    ; see also Arc of Wash. State, 
    427 F.3d at 619
     (“[T]he Court recognized certain state justifications that would defeat
    an ADA-based challenge, for example ‘the States’ need to maintain a range of
    facilities for the care and treatment of persons with diverse . . . disabilities, and the
    37
    States’ obligation to administer services with an even hand.’” (quoting Olmstead,
    
    527 U.S. at 597
    )). The Court held that under the ADA, “States are required to
    provide community-based treatment for persons with . . . disabilities when the
    State’s treatment professionals determine that such placement is appropriate, the
    affected persons do not oppose such treatment, and the placement can be
    reasonably accommodated, taking into account the resources available to the State
    and the needs of others with . . . disabilities.” Olmstead, 
    527 U.S. at 607
    ; accord
    
    id. at 587
    .
    The district court rejected Plaintiffs’ ADA claim on two grounds. The court
    concluded that to state a violation of the ADA’s integration mandate, Plaintiffs
    were required to show “that the State’s action leaves them no choice but to submit
    to institutional care to obtain services for which they are otherwise qualified.” In
    the alternative, the court concluded that requiring Washington to maintain in-home
    personal care services hours at pre-regulation levels “would likely constitute a
    fundamental alteration of the state’s Medicaid program.” We take the court’s two
    conclusions in turn.
    First, the district court erred in stating the legal standard under the
    integration mandate of the ADA. An ADA plaintiff need not show that
    institutionalization is “inevitable” or that she has “no choice” but to submit to
    38
    institutional care in order to state a violation of the integration mandate. Rather, a
    plaintiff need only show that the challenged state action creates a serious risk of
    institutionalization. The United States Department of Justice (“DOJ”), the agency
    that promulgated the regulation containing the integration mandate, 
    28 C.F.R. § 35.130
    (d), filed a statement of interest in the district court in which it argued in
    favor of a preliminary injunction. In its filing, DOJ wrote that “[t]he integration
    mandate prohibits public entities from pursuing policies that place individuals at
    risk of unnecessary institutionalization.” “[I]mminent risk of institutionalization is
    not required.” Rather, “[t]he elimination of services that have enabled Plaintiffs to
    remain in the community violates the ADA, regardless of whether it causes them to
    enter an institution immediately, or whether it causes them to decline in health over
    time and eventually enter an institution in order to seek necessary care.”
    We afford DOJ’s view considerable respect. Olmstead, 
    527 U.S. at 597-98
    (“Because the Department is the agency directed by Congress to issue regulations
    implementing Title II [of the ADA], its views warrant respect.”). We also defer to
    an agency’s reasonable interpretation of its own statutorily authorized regulation.
    Barrientos v. 1801-1825 Morton LLC, 
    583 F.3d 1197
    , 1214 (9th Cir. 2009) (citing
    Fed. Express Corp. v. Holowecki, 
    552 U.S. 389
    , 395, 397 (2008)). An agency’s
    interpretation of its own regulation is “controlling unless plainly erroneous or
    39
    inconsistent with the regulation.” Auer v. Robbins, 
    519 U.S. 452
    , 461 (1997)
    (internal quotation marks omitted); Barboza v. Cal. Ass’n of Prof’l Firefighters,
    
    650 F.3d 1073
    , 1079 (9th Cir. 2011) (“[U]nless an alternative reading is compelled
    by the regulation’s plain language or by other indications of [the agency’s] intent at
    the time of the regulation’s promulgation, deference is required.” (internal
    quotation marks and citation omitted)).
    The district court discounted DOJ’s interpretation of the integration mandate
    as “a self-serving agency interpretation taken solely in the context of ongoing
    litigation.” In Auer, the Supreme Court rejected the argument that an agency
    position taken in an amicus brief was unworthy of deference:
    [T]hat the Secretary’s interpretation comes to us in the form of a legal brief .
    . . does not, in the circumstances of this case, make it unworthy of deference.
    The Secretary’s position is in no sense a post hoc rationalization advanced
    by an agency seeking to defend past agency action against attack. There is
    simply no reason to suspect that the interpretation does not reflect the
    agency’s fair and considered judgment on the matter in question.
    
    519 U.S. at 462
     (internal quotation marks and citation omitted); accord Holowecki,
    
    552 U.S. at 397
     (deferring to agency’s interpretation of a regulation in an amicus
    brief); Barrientos, 
    583 F.3d at 1214
     (same). The circumstances in this case are
    similar to those in Auer. DOJ is not a party and is not “seeking to defend past
    agency action against attack.” Its “statement of interest” in the district court under
    40
    
    28 U.S.C. § 517
     is comparable to an amicus brief because of its interest in ensuring
    a proper interpretation and application of the integration mandate. Further, we note
    that DOJ’s interpretation of the integration mandate in this case is consistent with
    its interpretation in another case before this court. The district court, and our
    dissenting colleague, overlook the Supreme Court’s direction about how to treat
    agency interpretations in such instances.
    DOJ’s interpretation is not only reasonable; it also better effectuates the
    purpose of the ADA“to provide clear, strong, consistent, enforceable standards
    addressing discrimination against individuals with disabilities.” 
    42 U.S.C. § 12101
    (b)(2). Institutionalization sometimes proves irreversible. Dr. Gardner,
    Plaintiffs’ expert on habilitative mental health care, declared that
    “[i]nstitutionalization . . . creates an unnecessary clinical risk that the individual
    will become so habituated to, and so reliant upon, the programmatic and treatment
    structures that are found in an inpatient setting that his or her ability to function in
    less structured, less restrictive, environments may become severely compromised.”
    In recognition of this clinical reality, the cases accord with DOJ’s interpretation.
    See, e.g., V.L., 
    669 F. Supp. 2d at 1119
     (“[P]laintiffs who currently reside in
    community settings may assert ADA integration claims to challenge state actions
    that give rise to a risk of unnecessary institutionalization.”); Brantley, 
    656 F. Supp. 41
    2d at 1170-71 (“[T]he risk of institutionalization is sufficient to demonstrate a
    violation of [the ADA].”); see also, e.g., Fisher v. Okla. Health Care Auth, 
    335 F.3d 1175
    , 1182 (10th Cir. 2003) (“Olmstead does not imply that disabled persons
    who, by reason of a change in state policy, stand imperiled with segregation, may
    not bring a challenge to that state policy under the ADA’s integration regulation
    without first submitting to institutionalization.”).
    The district court’s second ground for rejecting Plaintiffs’ ADA claim was
    that requiring DSHS to maintain pre-regulation levels of personal care services
    hours would likely constitute a fundamental alteration of the state’s Medicaid plan.
    We have not previously decided whether a state may assert a fundamental
    alteration defense where, as here, the state opposes an injunction that would
    preserve a preexisting program that complies with the ADA. The text of the
    regulation suggests that the defense is available only to excuse prospective
    modifications to programs. See 
    28 C.F.R. § 35.130
    (b)(7) (“A public entity shall
    make reasonable modifications in policies, practices, or procedures . . . unless the
    public entity can demonstrate that making the modifications would fundamentally
    alter the nature of the service, program, or activity.”). Here, Plaintiffs argue that
    they are seeking to preserve the status quo and prevent modifications to the state’s
    preexisting program. The Tenth Circuit rejected a fundamental alteration defense
    42
    in similar circumstances, observing, “[n]or is it clear why the preservation of a
    program as it has existed for years and as approved by the federal government
    would fundamentally alter the nature of the program.” Fisher, 
    335 F.3d at 1183
    (internal quotation marks omitted). However, we need not decide whether the
    fundamental alteration defense applies in these circumstances because, even if it
    does, Plaintiffs have at least raised a serious question on the merits about the
    validity of the defense on the facts.
    When evaluating a fundamental alteration defense, a court must consider
    “not only the cost of providing community-based care to the litigants, but also the
    range of services the State provides others with mental disabilities, and the State’s
    obligation to mete out those services equitably.” Olmstead, 
    527 U.S. at 597
    . That
    is, the ADA requires home or community-based placement of disabled persons
    only if “the placement can be reasonably accommodated, taking into account the
    resources available to the State and the needs of others with . . . disabilities.” 
    Id. at 607
    ; see also 
    28 C.F.R. § 35.130
    (b)(7); Sanchez, 
    416 F.3d at 1067-68
    ; Arc of
    Wash. State, 
    427 F.3d at 618-19
    . But budgetary concerns do not alone sustain a
    fundamental alteration defense. See Fisher, 
    335 F.3d at 1181
     (“If every alteration
    in a program or service that required the outlay of funds were tantamount to a
    fundamental alteration, the ADA’s integration mandate would be hollow indeed.”);
    43
    see also, e.g., Townsend, 
    328 F.3d at 520
     (“[E]ven if extension of community-
    based long term care services to the medically needy were to generate greater
    expenses for the state’s Medicaid program, it is unclear whether these extra costs
    would, in fact, compel cutbacks in services to other Medicaid recipients.”); Pa.
    Prot. & Advocacy, Inc. v. Pa. Dep’t of Pub. Welfare, 
    402 F.3d 374
    , 380 (3d Cir.
    2005); Radaszewski v. Maram, 
    383 F.3d 599
    , 614 (7th Cir. 2004); Frederick L.,
    364 F.3d at 495-96; Cota, 
    688 F. Supp. 2d at 995
    . DSHS must show how “fund-
    shifting . . . would disadvantage other segments of the . . . disabled population.”
    Frederick L., 364 F.3d at 497; see Townsend, 
    328 F.3d at 520
    .
    At this point in the litigation, it is highly speculative that preliminary
    injunctive relief for Plaintiffs will compromise care for the rest of Washington’s
    disabled community to such an extent that Washington’s Medicaid program would
    be fundamentally altered. Dreyfus, DSHS’s director, filed a declaration in the
    district court stating that if an injunction were granted the agency “would need to
    eliminate the Optional State Plan Service of Medicaid Personal Care and put a
    limit on the number of recipients . . . served under the Long Term Care [42 U.S.C.
    § 1396n(c)] waivers including COPES and New Freedom.” It is difficult to assess
    Dreyfus’s dire predictions and to determine, even if they are borne out, whether
    they would constitute a fundamental alteration. Washington’s legislature has
    44
    mandated that the state Medicaid plan include the provision of personal care
    services for the categorically needy, and DSHS has touted COPES as the
    centerpiece of the legislatively mandated commitment to deinstitutionalization.
    WASH. REV. CODE § 74.09.520(2). In its briefs, DSHS did not identify specific
    programs that would necessarily be cut if all or part of the challenged regulation
    were preliminarily enjoined, nor was counsel able to identify such programs at oral
    argument. Indeed, DSHS counsel was unable to say with certainty whether the
    cuts would necessarily come from the Medicaid program, or whether cuts could be
    made to some other portion of Washington’s budget if Plaintiffs were to prevail in
    this litigation. See Townsend, 
    328 F.3d at 520
     (to make out fundamental alteration
    defense, state must show that the “provision of community-based services to
    medically needy disabled Washingtonians might fundamentally alter its Medicaid
    programs” (emphasis added)). The state must make a more particularized showing
    of harm to others in the disabled community in order to eliminate serious questions
    on the merits concerning the validity of the fundamental alteration defense. See
    Frederick L., 364 F.3d at 497; Townsend, 
    328 F.3d at 520
    .
    C. Balance of Hardships
    We conclude that the balance of hardships tips sharply in favor of Plaintiffs.
    As discussed above, the record in this case establishes that the named Plaintiffs
    45
    suffer severe hardship, made still more severe by the challenged regulation,
    resulting in a serious risk of institutionalization in violation of the ADA and the
    Rehabilitation Act. Set against Plaintiffs’ hardship are diffuse and nonspecific
    hardships asserted by the State. It is clear that money spent on behalf of the
    Plaintiffs is money that will not be spent on other programs. But it is not clear
    from the evidence in the record or from the arguments made to us precisely what
    those other programs are and the extent to which they would be cut. See, e.g.,
    Harris, 
    366 F.3d at 766
     (“The County suggests that the injunction forces it to cut
    other important programs . . . . But whether any or all of those programs will
    actually be impacted by the court’s injunction is much more speculative than the
    probable injury the chronically ill plaintiffs face absent preliminary injunctive
    relief.”).
    Nor is it clear that the state, on balance, will save money by cutting the
    services at issue in this case, given the cost to the state of institutionalizing
    Plaintiffs. We have several times held that the balance of hardships favors
    beneficiaries of public assistance who may be forced to do without needed medical
    services over a state concerned with conserving scarce resources. See, e.g., Indep.
    Living Ctr., 
    572 F.3d at 659
     (“State budgetary considerations do not therefore, in
    social welfare cases, constitute a critical public interest that would be injured by
    46
    the grant of preliminary relief.”). The balance of hardships favors plaintiffs
    challenging cuts to state programs “in light of evidence in the record that suggests
    that [the action sought to be enjoined] may have an adverse, rather than beneficial,
    effect on the State’s budget, such that it would actually save the State money if it
    maintained [the status quo].” Dominguez v. Schwarzenegger, 
    596 F.3d 1087
    , 1098
    (9th Cir. 2010); see also Rodde, 
    357 F.3d at 999-1000
    . Plaintiffs have advanced
    such evidence in this case by showing that if program beneficiaries currently
    treated in their homes transition to more costly institutional care, the state will not
    realize its anticipated cost savings.
    D. Public Interest
    The Washington legislature has expressly found that “the public interest
    would best be served by a broad array of long-term care services that support
    persons who need such services at home or in the community whenever practicable
    and that promote individual autonomy, dignity, and choice.” WASH. REV. CODE §
    74.39A.005. “[T]here is a robust public interest in safeguarding access to health
    care for those eligible for Medicaid, whom Congress has recognized as ‘the most
    needy in the country.’” Indep. Living Ctr., 
    572 F.3d at 659
     (quoting Schweiker v.
    Hogan, 
    457 U.S. 569
    , 590 (1982)); see also Cal. Pharmacists Ass’n, 596 F.3d at
    1114-15 (rejecting the argument that the public interest required that the legislature
    47
    be able to “exercise its considered judgment in a manner that serves the best
    interests of both [Medicaid] recipients and the State as a whole,” despite the state’s
    argument that “injunctions against payment reductions have forced the State to
    eliminate many optional [Medicaid] services”).
    We recognize that a preliminary injunction is an “extraordinary remedy
    never awarded as of right.” Winter, 
    555 U.S. at 24
    . But given the likelihood of
    irreparable harm to Plaintiffs, the serious questions on the merits raised by their
    suit, the balance of hardships that tips sharply in their favor, and the statutorily
    declared policy of the state in favor of the services they seek to preserve, we
    conclude that the public interest is served by preserving the status quo by means of
    a preliminary injunction. See Rodde, 
    357 F.3d at
    999 n.14 (that Plaintiffs seek “to
    preserve, rather than alter, the status quo while they litigate the merits of this action
    also strengthens their position”).
    E. Scope of the Injunction
    Our conclusion with respect to irreparable injury and risk of
    institutionalization is limited to the named Plaintiffs. We have stated that
    “[s]ystem-wide [injunctive] relief is required if the injury is the result of violations
    of a statute . . . that are attributable to policies or practices pervading the whole
    system (even though injuring a relatively small number of plaintiffs), or if the
    48
    unlawful policies or practices affect such a broad range of plaintiffs that an
    overhaul of the system is the only feasible manner in which to address the class’s
    injury.” Armstrong v. Davis, 
    275 F.3d 849
    , 870 (9th Cir. 2001). The challenged
    regulation obviously establishes such a policy for a system of care. But Armstrong
    involved a certified class. Subject to exceptions not applicable here, “[w]ithout a
    properly certified class, a court cannot grant relief on a class-wide basis.” Zepeda
    v. INS, 
    753 F.2d 719
    , 728 n.1 (9th Cir. 1984). The district court stayed its decision
    on class certification pending our ruling on appeal. We conclude that the
    regulation must be preliminarily enjoined as to the named Plaintiffs. We leave it to
    the district court to determine on remand whether, in light of this opinion, broader
    preliminary injunctive relief is appropriate.
    Conclusion
    The named Plaintiffs have shown a likelihood of irreparable injury because
    the regulation puts them at serious risk of institutionalization. For the same reason,
    they have raised a serious question going to the merits of their ADA/Rehabilitation
    Act claim. They have also raised a serious question on the merits about the
    validity of the fundamental alteration defense. The balance of hardships tips
    sharply in Plaintiffs’ favor, and the public interest favors a preliminary injunction.
    49
    We therefore reverse and remand for further proceedings consistent with this
    opinion.
    REVERSED AND REMANDED.
    50
    COUNSEL LISTING
    Stephen P. Berzon. Eve Hedy Cervantez, Stacey Leyton, Matthew John Murray,
    Casey Austin Roberts
    ALSHULER BERZON LLP, San Francisco, CA
    Andrea Brenneke
    MACDONALD HOAGUE & BAYLESS, Seattle, WA
    for the Appellants
    Edward J. Dee, William T. Stephens, William Bruce Work
    OFFICE OF THE WASHINGTON ATTORNEY GENERAL, Olympia, WA
    for the Appellees
    51
    FILED
    M.R. v. Dreyfus, Case No. 11-35026                                                DEC 16 2011
    Rawlinson, Circuit Judge, dissenting:                                       MOLLY C. DWYER, CLERK
    U.S. COURT OF APPEALS
    I respectfully dissent from the majority opinion in this case. It is important
    to note at the outset that this appeal challenges the denial of a preliminary
    injunction. Our review is for an abuse of the considerable discretion afforded the
    district court in making the determination whether a preliminary injunction should
    be entered. See Alliance for the Wild Rockies v. Cottrell, 
    632 F.3d 1127
    , 1131 (9th
    Cir. 2011). So long as the district court “got the law right,” we “will not reverse
    the district court.” 
    Id.
     (citation omitted). Our scope of review is necessarily
    limited. See Sports Form, Inc. v. UPI, Inc., 
    686 F.2d 750
    , 752 (9th Cir. 1982).
    In a thoughtful and comprehensive 50-page order, the district court denied
    the request for a preliminary injunction. As the majority acknowledges, any
    factual findings made by the district court must be accepted unless clearly
    erroneous. See Alliance for the Wild Rockies, 632 F.3d at 1131. The district court
    prefaced its decision by noting its “careful” review” of the 164+ documents filed
    by the parties and the 5+ hours of oral argument during two hearings. See District
    Court Order, p. 2 n.4. The district court also recognized that a preliminary
    injunction is an “extraordinary interlocutory remedy” that should be the exception
    rather than the rule. See id. at p. 3 (quoting Winter v. Natural Res. Defense
    1
    Counsel Inc., 
    129 S. Ct. 365
    , 376 (2008)).
    The district court found that not one of the named plaintiffs satisfied the
    criteria to be placed in the classification reflecting the highest acuity of need. See
    id. at p. 10. Keeping in mind that the services at issue are personal care services,
    and not medical care, the district court determined that the plaintiffs failed to
    establish a likelihood of irreparable harm. See id. at p. 12 & n.13. The district
    court relied largely on its determination that the threatened injury
    (institutionalization) was not imminent. See id. at p. 13 n.14 (quoting City of Los
    Angeles v. Lyons, 
    461 U.S. 95
    , 101-02 (1983)). The district court emphasized that
    this factor was particularly important where a party seeks to enjoin official action
    on the part of a State. See 
    id.
     (noting federalism concern).
    The district court underscored the fact that Washington’s assessment
    mechanism did not reflect the individual need of each program participant. Rather,
    the assessment reflected the relative acuity of the need for personal care services.
    See id. at p. 14. The assessment essentially determined what share of the available
    resources a program participant should be allocated. See id. at p. 15. Because the
    assessment does not translate into a number of absolute hours of required personal
    services, the district court concluded that plaintiffs could not persuasively argue
    that a decrease in the number of personal care services hours resulted in the
    2
    required showing that institutionalization was imminent. Indeed, the district court
    found to the contrary. See id. at p. 17 n.20 (referring to evidence in the record that
    the 2009 reduction in personal care services hours “did not result in any negative
    consequences to personal care service beneficiaries . . . .”) (emphasis in the
    original). Specifically, program participants were not institutionalized due to the
    decrease in personal care service hours. See id.; see also id. at p. 18 (explaining
    that since the 2011 reductions went into effect, “over 99% of the sampled records
    reflected no complaint concerning the adequacy of allotted hours”).
    I recognize that my colleagues in the majority rely on the declarations from
    the plaintiffs to support their reversal of the district court’s decision. However,
    without a showing of clear error on the part of the district court judge, it is not
    enough to simply credit one party’s view of the evidence. Actually, Supreme
    Court precedent dictates exactly the opposite approach. Where there are two views
    of the evidence presented, and the trier of fact selects one view over the other, no
    clear error can be shown. See Anderson v. City of Bessemer City, 
    470 U.S. 564
    ,
    574 (1985) (“Where there are two permissible views of the evidence, the
    factfinder’s choice between them cannot be clearly erroneous.”) (citations
    omitted).
    In this case, the plaintiffs presented declarations averring that
    3
    institutionalization was likely if the personal service hours were decreased. The
    State defendants presented declarations refuting those submitted by the plaintiffs.
    At this stage of the proceedings and considering our limited standard of review, I
    am not persuaded that the district court clearly erred in crediting the State’s view of
    the facts.1
    Ultimately, the district court determined that the plaintiffs’ declarations
    failed to make an adequate showing of a likely threat of harm because the
    declarations
    (1) ascribe the threat of institutionalization to plaintiffs’
    deteriorating medical conditions, unrelated to the
    provision of personal care service hours; (2) demonstrate
    ineffective management of currently allocated personal
    care service hours; or (3) identify non-personal care
    services as the cause of their predicted
    institutionalization.
    Id. at p. 24.2
    The district court described nine plaintiffs whose medical conditions
    worsened without regard to the decrease in personal care service hours. See id. at
    1
    It is of some interest that the district court noticed that the plaintiffs’
    declarations of harm were “repeated verbatim or nearly verbatim throughout the
    various declarations . . .” Id. at p. 24 n.30.
    2
    The district court also noted the use of qualifying language in the
    declarations that rendered them “speculative at best . . .” Id. at p. 25 n.31.
    4
    pp. 24-25. The district court also credited evidence from the State defendants
    regarding “[i]nefficient [u]se of [c]urrently [a]llocated [p]ersonal [c]are [s]ervice
    [h]ours[,]” Id. at pp. 26-27, and the inclusion of non-personal care services in the
    asserted harm arguments, see id. at pp. 27-28.
    Considering the district court’s determination regarding the likelihood of
    irreparable harm with the required deference to its factual findings, I am not
    persuaded that we should reverse the district court’s determination.
    In my view, a similar conclusion is in order upon review of the district
    court’s resolution of plaintiffs’ claim predicated on the provisions of the
    Americans With Disabilities Act (ADA). The thrust of plaintiffs’ argument is that
    the mandated decrease in personal care services hours violates the ADA
    requirement that disabled individuals be integrated into the community for services
    rather than be institutionalized to receive services. According to plaintiffs, the
    decrease in personal care services hours will result in institutionalization of
    individuals who could remain in the community if the personal care services hours
    were maintained at their previous levels. The majority agrees with the plaintiffs’
    contention, describing this issue as a serious question going to the merits of
    plaintiffs’ ADA claims.
    The Supreme Court addressed the ADA’s integration provision in Olmstead
    5
    v. L.C. ex rel. Zimring, 
    527 U.S. 581
     (1999). In that case, mental patients were
    retained in institutional facilities after medical providers concluded that treatment
    in community-based facilities was appropriate. See 
    id. at 593
    . The Court held that
    the ADA required placement in a community-based facility if “the placement can
    be reasonably accommodated, taking into account the resources available to the
    State and the needs of others with . . . disabilities . . . .” 
    Id. at 587
    . The Court fully
    acknowledged that the State had multiple and diverse obligations to its disabled
    citizens and a concomitant obligation to administer all its services “with an even
    hand . . . .” 
    Id. at 597
    . The Court explained that the State’s obligation to provide a
    variety of services evenly for all program participants mandated that more leeway
    be afforded the States in administering those programs. See 
    id. at 605
    .
    Given the leeway that the Supreme Court has instructed must be afforded the
    States in administering social services programs, the question of whether plaintiffs
    have raised a serious issue going to the merits is not as cut-and-dried as the
    majority portrays.
    The majority urges “considerable respect” to the Department of Justice’s
    bald statement that “the elimination of services that have enabled Plaintiffs to
    remain in the community violates the ADA, regardless of whether it causes them to
    enter an institution immediately, or whether it causes them to decline in health over
    6
    time and eventually enter an institution in order to seek necessary care.” Majority
    Opinion, pp. 40-41 (quoting the statement of interest filed by the DOJ). However,
    the district court was not persuaded that the DOJ’s bald statement was entitled to
    deference. See District Court Order, p. 39 n.42.
    The Supreme Court in Olmstead stopped short of requiring that deference be
    given to the DOJ’s view. Rather, the Supreme Court stated:
    We need not inquire whether the degree of deference
    described in Chevron U.S.A. Inc. v. Natural Resources
    Defense Council, Inc. . . . is in order: [i]t is enough to
    observe that the well-reasoned views of the agencies
    implementing a statute constitute a body of experience
    and informed judgment to which courts and litigants may
    properly resort for guidance.
    Olmstead, 
    527 U.S. at 598
     (citation, alteration and internal quotation marks
    omitted) (emphasis added).
    The fact that the district court elected not to defer to the DOJ’s bald,
    unreasoned statement did not run afoul of the Supreme Court’s permissive view of
    the deference owed to the DOJ’s interpretation of the integration regulation.
    Because I conclude that the plaintiffs have not raised serious questions going
    to the merits of their claim, and because the district court committed no clear error
    in finding a lack of irreparable harm, I would affirm the district court’s denial of
    injunctive relief on those bases. However, I also note that Olmstead contains
    7
    language supporting the district court’s determination that granting the relief
    requested by Plaintiffs would likely constitute a fundamental alteration of the
    State’s plan. See Olmstead, 
    527 U.S. at 597
     (“In evaluating a State’s fundamental-
    alteration defense, the District Court must consider, in view of the resources
    available to the State, not only the cost of providing community-based care to the
    litigants, but also the range of services the State provides others with . . .
    disabilities, and the State’s obligation to mete out those services equitably.”). This
    same rationale supports the district court’s determination that the public interest
    favors permitting the State to equitably balance the needs of all persons who are
    served by the Medicaid program rather than requiring the State to accommodate
    the needs of a discrete subset of that population at the expense of others in need.
    Keeping in mind our limited scope of review and the deference owed to the
    district court’s factual findings, I do not agree that the district court abused its
    discretion when it denied the requested preliminary injunction. Therefore, I
    respectfully dissent from the majority opinion.
    8