Will Co., Ltd. v. Ka Lee ( 2022 )


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  •                  FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    WILL CO., LTD., a limited liability       No. 21-35617
    company organized under the laws
    of Japan,                                   D.C. No.
    Plaintiff-Appellant,    3:20-cv-05802-
    BHS
    v.
    KA YEUNG LEE, an individual;                OPINION
    YOUHAHA MARKETING AND
    PROMOTION LIMITED, a foreign
    company; DOES, 1–20, doing
    business as ThisAV.com,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the Western District of Washington
    Benjamin H. Settle, District Judge, Presiding
    Argued and Submitted May 18, 2022
    Seattle, Washington
    Filed August 31, 2022
    Before: Kim McLane Wardlaw, Ronald M. Gould, and
    Mark J. Bennett, Circuit Judges.
    Opinion by Judge Wardlaw
    2                    WILL CO., LTD. V. LEE
    SUMMARY *
    Personal Jurisdiction
    The panel reversed the district court’s dismissal of a
    copyright suit for lack of specific personal jurisdiction and
    remanded for further proceedings.
    Will Co. Ltd., a Japanese adult entertainment producer,
    brought this copyright infringement action against the
    owners and operators of ThisAV.com, a video-hosting site
    based in Hong Kong, alleging that the site was displaying
    without authorization several of its copyrighted works. The
    district court found that it lacked specific personal
    jurisdiction over ThisAV.com’s owners and operators
    because Will Co. could not establish that they “expressly
    aimed” ThisAV.com’s content at the United States market,
    or that it was foreseeable that operating the site would cause
    jurisdictionally significant harm in the United States.
    Defendants were Youhaha Marketing and Promotion
    Limited (“YMP”) and Ka Yeung Lee.
    The panel held that under Federal Rule of Civil
    Procedure 4(k), the federal long-arm statute, a federal court
    may exercise jurisdiction over a foreign defendant if: (1) the
    claim arises under federal law, (2) the defendant is not
    subject to jurisdiction in any state’s courts of general
    jurisdiction, and (3) exercising jurisdiction comports with
    due process. Defendants conceded the first two elements.
    As to the third element, the exercise of personal jurisdiction
    over a defendant comports with due process if a defendant
    *
    This summary constitutes no part of the opinion of the court. It
    has been prepared by court staff for the convenience of the reader.
    WILL CO., LTD. V. LEE                      3
    has “minimum contacts” with the relevant forum such that
    the exercise of jurisdiction does not offend traditional
    notions of fair play and substantial justice. In the context of
    tort claims, like the Copyright Act claims at issue here, a
    defendant has the requisite minimum contacts with the
    forum if: (1) the defendant purposefully directs its activities
    at the forum, (2) the lawsuit arises out of or relates to the
    defendant’s forum-related activities, and (3) the exercise of
    jurisdiction is reasonable.
    To determine whether defendants purposefully directed
    their activities at the forum, the panel applied the “Calder
    Effects Test” and asked whether defendants: (1) committed
    an intentional act, (2) expressly aimed at the forum state,
    (3) causing harm that the defendant knows is likely to be
    suffered in the forum state. As to the first element, the panel
    concluded that both YMP and Lee committed at least one
    intentional act by operating ThisAV.com and purchasing its
    domain name and domain privacy services. As to the second
    element, both defendants did “something more” than mere
    passive operation of the website. Their advertising structure
    demonstrated that they profited from viewers in the United
    States market, and their intent to cultivate an audience in the
    United States was demonstrated by their choice to host the
    website in Utah and to purchase content delivery network
    services for North America, which made the site load faster
    for viewers there, and by the fact that the webpages they
    posted on the site that addressed legal compliance were
    relevant almost exclusively to viewers in the United States.
    As to the third element, defendants’ conduct caused harm in
    the United States because there were almost 1.3 million
    visits to their website in the United States during the relevant
    period, and that harm was foreseeable.
    4                  WILL CO., LTD. V. LEE
    The panel held that defendants “purposefully directed”
    their operation of ThisAV.com at viewers in the United
    States. The panel reversed and remanded to the district court
    to conduct the remainder of the personal jurisdiction analysis
    under Rule 4(k).
    COUNSEL
    Spencer D. Freeman (argued), Freeman Law Firm Inc.,
    Tacoma, Washington, for Plaintiff-Appellant.
    Evan Fray-Witzer (argued), Ciampa Fray-Witzer LLP,
    Boston, Massachusetts; Valentin Gurvits and Frank
    Scardino, Boston Law Group PC, Newton, Massachusetts;
    Philip P. Mann, Mann Law Group PLLC, Seattle,
    Washington; for Defendants-Appellees.
    OPINION
    WARDLAW, Circuit Judge:
    Will Co. Ltd., a Japanese adult entertainment producer,
    brought this copyright infringement action against the
    owners and operators of ThisAV.com, a video-hosting site
    based in Hong Kong, alleging that the site was displaying
    without authorization several of its copyrighted works. The
    district court dismissed the suit, finding that it lacked
    specific personal jurisdiction over ThisAV.com’s owners
    and operators because Will Co. could not establish that they
    “expressly aimed” ThisAV.com’s content at the United
    States market, or that it was foreseeable that operating the
    site would cause jurisdictionally significant harm in the
    WILL CO., LTD. V. LEE                    5
    United States. We disagree, and reverse and remand for
    further proceedings.
    I.
    A.
    Will Co. Ltd. is a Japanese entertainment company that
    produces adult videos featuring Japanese models in Japanese
    environments. The firm has produced more than 50,000 full-
    length videos and has registered in the United States for
    copyright protection for all of them. It sells access to its
    videos exclusively on R18.com, and makes over one million
    dollars a year selling its content to consumers in the United
    States.
    To protect its market share, Will Co. actively
    investigates and reviews sites that display Japanese erotica
    for free looking for instances of copyright infringement. In
    June 2020, the firm discovered that one of those sites,
    “ThisAV.com,” was displaying thirteen of its videos without
    permission. It sent ThisAV.com take-down notices pursuant
    to the Digital Millennium Copyright Act (“DMCA”),
    
    17 U.S.C. § 512
    (c). When the works were not removed,
    Will Co. brought this suit against Does 1–20 under the
    Copyright Act, 
    17 U.S.C. § 101
     et. seq. After limited
    discovery, revealing that Youhaha Marketing and Promotion
    Limited (“YMP”) owns ThisAV.com, and Ka Yeung Lee
    (“Lee”) serves as a Director of YMP, Will Co. named them
    as Defendants.
    Shortly thereafter, Defendants moved to dismiss this
    lawsuit under Rule 12(b)(2) for lack of personal jurisdiction.
    Will Co. conceded that the district court lacked general
    personal jurisdiction over either defendant. Lee is a
    permanent resident of Hong Kong and currently resides in
    6                  WILL CO., LTD. V. LEE
    Canada, and YMP is registered in Hong Kong and operates
    ThisAV.com exclusively out of its offices there. However,
    Will Co. asserted that the district court had specific personal
    jurisdiction over both defendants because the tortious
    conduct in which they allegedly engaged, running
    ThisAV.com, which unlawfully displayed copyrighted
    videos, was sufficiently connected to the United States.
    In their briefing before the district court, the parties
    asserted the following relevant facts about the operation of
    the site. ThisAV.com is a Japanese-language video-hosting
    website. Like YouTube, it allows users to upload and view
    videos for free and makes its money by displaying ads
    alongside those videos. As of February 2021, there were a
    total of 221,541 user-uploaded videos on the site. The
    majority of those videos had titles written in the Japanese
    alphabet and were in Japanese.
    Defendants Lee and YMP created the site and purchased
    its domain name (ThisAV.com). They acquired hosting
    services from an American company, Gorilla Servers, with
    servers in Utah. They purchased content delivery network
    (CDN) services from Cloudflare, another American
    company, and utilized Cloudflare’s network of servers in
    North America and Asia. And they purchased a website
    template with some pre-existing text and images, which they
    modified to suit their needs.
    Most of the website’s text is in Japanese. However, all
    of the pages focused on legal compliance are in English and
    are geared toward compliance with United States law. The
    “Privacy Policy” page states that it is legal to access the site
    in the United States, but makes no guarantees about the
    legality of access from other nations:
    WILL CO., LTD. V. LEE                                7
    [ThisAV.com] is a website available from its
    location in the United States of America. We
    at ThisAV.com do not warrant or make any
    discretion about its appropriate use and
    availability outside the aforementioned
    country. If the ThisAV.com website is
    accessed outside of the relevant location,
    those users must comply with their local
    jurisdiction regarding website access and
    usage.
    The “Terms and Conditions” page states that the content on
    the site is “subject to copyright and other intellectual
    copyright under United States, Canada and other foreign
    laws and international conventions.” And finally, two
    related pages entitled “DMCA” and “2257” provide the
    site’s procedures for compliance with two United States
    laws, the Digital Millennium Copyright Act, 1 
    17 U.S.C. § 512
    (c), which implements international agreements
    regarding copyright protection, and 
    18 U.S.C. § 2257
    ,2
    1
    The “DMCA” page states: “In accordance with the Digital
    Millennium Copyright Act of 1988 . . . Thisav will respond
    expeditiously to claims of copyright infringement that are reported to
    Thisav’s designated copyright agent identified below. Please also note
    that under Section 512(f) any person who knowingly materially
    misrepresents that material or activity is infringing may be subject to
    liability . . . All claims of . . . copyright infringement on or regarding this
    Website should be delivered to Thisav’s designated copyright agent at
    the following email address: copyright@thisav.com . . . .”
    2
    The “2257” page states: “With respect to the records as per 18 USC
    2257 for any and all content on this site please kindly direct your request
    to the site for which the content was produced . . . [F]or further assistance
    and/or information in finding the content’s originating site, please
    contact ThisAV.com compliance at compliance@thisAV.com.”
    8                     WILL CO., LTD. V. LEE
    which requires that producers of adult content keep records
    of all performers’ dates of birth and other information.
    While YMP and Lee set up the site, they have a relatively
    limited role in operating it on a day-to-day basis. They do
    not themselves post any content, as all of the videos on the
    site are uploaded by users. Nor do they place any ads; rather,
    they sell all of the advertising space on the site to third-party
    vendors. 3 Several of those third-party ad vendors use geo-
    targeting to place their ads, which means that viewers in a
    particular location are served ads relevant to that location.
    So, for example, a person visiting the site from China might
    receive an ad in Chinese for a hotel in Beijing, while a person
    visiting the site from the United States might receive an ad
    in English for a hotel in Chicago.
    Most of ThisAV.com’s viewers are located in Asia.
    However, the site has a significant audience in the United
    States. During the period the allegedly infringing videos
    were on display, April 1, 2020 to June 30, 2020, the site was
    viewed approximately 28 million times. Nearly 85% of
    those views came from three countries: Japan (52.5%),
    Taiwan (15.7%), and Hong Kong (15.4%). Although only
    4.6% of the views came from within the Unites States, that
    percentage amounted to more than 1.3 million views.
    B.
    On June 30, 2021, the district court granted Defendants’
    motion to dismiss for lack of personal jurisdiction. It held
    that Will Co. failed to establish two necessary elements for
    3
    YMP admits that it did contract directly with one advertiser on one
    occasion, but that advertiser was based in Hong Kong, and the
    advertisement it placed was not directed at the United States.
    WILL CO., LTD. V. LEE                    9
    specific personal jurisdiction: that the content on
    ThisAV.com was “expressly aimed” at the United States,
    and that by operating ThisAV.com Defendants caused
    “jurisdictionally significant harm.” The district court
    determined that Will Co. failed to establish the Defendants
    had expressly aimed the site’s contents at the United States,
    reasoning that the jurisdictional facts here are
    indistinguishable from those of a recent Ninth Circuit case,
    AMA Multimedia, LLC v. Wanat, 
    970 F.3d 1201
     (9th Cir.
    2020), in which we found against jurisdiction because the
    defendant had not expressly aimed the operation of his
    website at the United States. And the district court held that
    there was no jurisdictionally significant harm because during
    the relevant period only 4.6% of the site’s viewers were in
    the United States, so the “brunt of the harm” had occurred
    elsewhere. This timely appeal followed.
    II.
    We review the district court’s dismissal for lack of
    personal jurisdiction de novo. See Picot v. Weston, 
    780 F.3d 1206
    , 1211 (9th Cir. 2015). When a defendant moves to
    dismiss a complaint for lack of personal jurisdiction, the
    plaintiff bears the burden of demonstrating that jurisdiction
    is appropriate. See Schwarzenegger v. Fred Martin Motor
    Co., 
    374 F.3d 797
    , 800 (9th Cir. 2004). When the
    Defendant’s motion is based on written materials rather than
    an evidentiary hearing, as is the case here, “we only inquire
    into whether [the plaintiff’s] pleadings and affidavits make
    a prima facie showing of personal jurisdiction.” 
    Id.
    (alteration in original) (quoting Caruth v. Int’l
    Psychoanalytical Ass’n, 
    59 F.3d 126
    , 128 (9th Cir. 1995)).
    Uncontroverted allegations in the complaint must be taken
    as true, and conflicts between parties over statements
    10                    WILL CO., LTD. V. LEE
    contained in affidavits must be resolved in the plaintiff’s
    favor. 
    Id.
    III.
    Federal Rule of Civil Procedure 4(k) governs personal
    jurisdiction in federal court. In this case, Will Co. contends
    the district court erred by dismissing this action because it
    has specific personal jurisdiction 4 under Rule 4(k)(2), often
    referred to as the federal long-arm statute.
    A.
    Under Rule 4(k)(2), a federal court may exercise
    jurisdiction over a foreign defendant if: (1) the claim arises
    under federal law, (2) the defendant is not subject to
    jurisdiction in any state’s courts of general jurisdiction, and
    (3) exercising jurisdiction comports with due process. See
    Pebble Beach Co. v. Caddy, 
    453 F.3d 1151
    , 1159 (9th Cir.
    2006). Defendants concede that Will Co.’s claim arises
    under federal law and that they are not subject to jurisdiction
    in any state court of general jurisdiction, so the determinative
    question here is whether the exercise of jurisdiction over
    them comports with due process.
    The exercise of personal jurisdiction over a defendant
    comports with due process if a defendant has “minimum
    contacts” with the relevant forum such that the exercise of
    jurisdiction “does not offend traditional notions of fair play
    4
    A court may exercise either “general” or “specific” personal
    jurisdiction over a defendant. Easter v. Am. W. Fin., 
    381 F.3d 948
    , 960
    (9th Cir. 2004). Will Co. concedes that the court lacks general
    jurisdiction over Defendants, so the only issue is whether the court has
    specific personal jurisdiction over Will Co.’s claims against Lee and
    YMP.
    WILL CO., LTD. V. LEE                     11
    and substantial justice.” Int’l Shoe Co. v. Washington,
    
    326 U.S. 310
    , 316 (1945) (internal quotation marks and
    citation omitted); see also Schwarzenegger, 
    374 F.3d at 801
    .
    In the context of tort claims, like the Copyright Act claims
    at issue here, a defendant has the requisite minimum contacts
    with the forum if: (1) the defendant “purposefully direct[s]”
    its activities at the forum, (2) the lawsuit “arises out of or
    relates to the defendant’s forum-related activities”, and
    (3) the exercise of jurisdiction is “reasonable.” Mavrix
    Photo, Inc. v. Brand Techs., Inc., 
    647 F.3d 1218
    , 1227–28
    (9th Cir. 2011) (internal citations omitted).
    This appeal revolves around prong one of that test:
    whether Defendants “purposefully directed” the content of
    ThisAV.com at the United States. To determine whether a
    defendant “purposefully directed” its activities at the forum,
    we apply the “Calder Effects Test” and ask whether the
    defendant: “(1) committed an intentional act, (2) expressly
    aimed at the forum state, (3) causing harm that the defendant
    knows is likely to be suffered in the forum state.”
    Schwarzenegger, 
    374 F.3d at 803
     (quoting Dole Food Co. v.
    Watts, 
    303 F.3d 1104
    , 1111 (9th Cir. 2002)); see also Calder
    v. Jones, 
    465 U.S. 783
     (1984). We analyze those factors in
    turn.
    B.
    Both YMP and Lee committed at least one “intentional
    act.” For the purposes of personal jurisdiction, a defendant
    acts intentionally when he acts with “an intent to perform an
    actual, physical act in the real world, rather than an intent to
    accomplish a result or consequence of that act.”
    Schwarzenegger, 
    374 F.3d at 806
    . We have held that
    “operating a passive website,” purchasing a domain name
    and purchasing domain privacy services are all intentional
    acts. AMA Multimedia, 970 F.3d at 1209 (citation omitted);
    12                 WILL CO., LTD. V. LEE
    see also Pebble Beach, 
    453 F.3d at 1156
    . It is undisputed
    that YMP operated ThisAV.com, and that Lee purchased its
    domain name and domain privacy services. Thus, the first
    purposeful direction element is readily satisfied.
    C.
    Whether Lee and YMP “expressly aimed” ThisAV.com
    at the United States market is a closer question. In
    examining whether “tortious conduct on a [globally]
    accessible website is expressly aimed at any, or all, of the
    forums in which the website can be viewed,” we look to the
    actions of the operators in operating the site. Mavrix,
    
    647 F.3d at 1229
    . Mere passive operation of a website is
    insufficient to demonstrate express aiming. See AMA
    Multimedia, 970 F.3d at 1209–1210 (citation omitted)
    (requiring “something more” than simply making the
    website accessible in the forum). Rather, the operator must
    have both actively “appeal[ed] to” and “profit[ed] from” an
    audience in that forum. Id. at 1210.
    For example, in Mavrix Photo Inc., v. Brand
    Technologies, Inc., 
    647 F.3d 1218
     (9th Cir. 2011), Mavrix
    Photo, an agency that licensed candid photos of celebrities
    to publications like People and US Weekly magazines, sued
    Brand Technologies and Brad Mandel (collectively
    “Brand”), who operated the celebrity gossip website
    celebrity-gossip.net, for copyright infringement in the
    Federal District Court for the Central District of California.
    
    Id.
     at 1221–24. Mavrix alleged that Brand had displayed
    several of its copyright protected photos on celebrity-
    gossip.net without its permission. 
    Id. at 1223
    . Brand moved
    to dismiss, arguing the Central District of California lacked
    specific personal jurisdiction. 
    Id.
    WILL CO., LTD. V. LEE                   13
    We held that Brand had “expressly aimed” the content of
    celebrity-gossip.net at the California market because it had
    both appealed to and profited from consumers there. 
    Id. at 1229
    . It appealed to the California market by posting
    stories and ads that were particularly relevant to California
    consumers. For example, it posted stories about the “the
    California-centered celebrity and entertainment industries,”
    and ads for jobs, hotels, and vacations in California. 
    Id. at 1222, 1230
    . And it “profit[ed] from” California consumers
    through advertising revenue. 
    Id. at 1231
    . Brand made its
    money by selling the advertising space on its website to
    third-party advertisers, so “the more visitors there [were] to
    the site, the more hits that [were] made on the
    advertisements; the more hits that [were] made on the
    advertisements, the more money that [was] paid by the
    advertisers to Brand.” 
    Id. at 1230
    . Therefore, because “[a]
    substantial number of hits to Brand’s website came from
    California residents,” California consumers had generated a
    substantial profit for the firm. 
    Id.
    By contrast, in AMA Multimedia v. Wanat, 
    970 F.3d 1201
     (9th Cir. 2020), we found that AMA, an adult
    entertainment producer, had not met its burden to show that
    the defendant Marcel Wanat, the operator of ePorner.com,
    an adult-video-hosting site similar to ThisAV.com, had
    actively appealed to the United States market. 
    Id. at 1204
    .
    Unlike in Mavrix, the content of the site’s videos and
    advertisements provided no evidence of Wanat’s subjective
    intent to appeal to or profit from users in any particular
    forum because all of the videos were uploaded by users, and
    all of the advertisements were placed by third parties not
    located in the United States who tailored the advertising
    themselves. 
    Id.
     at 1210–11. Thus, although over 20% of
    ePorner.com’s traffic derived from United States users, that
    fact shed little light on whether ePorner.com was expressly
    14                 WILL CO., LTD. V. LEE
    aimed at those users in light of the advertising structure it
    employed. 
    Id.
    AMA pointed to two other pieces of evidence that Wanat
    had actively targeted the United States market, both of which
    we rejected. First, AMA pointed to Wanat’s choice to use
    Tiggee as a domain service provider. Tiggee advertised
    itself as one of the fastest domain service providers for site
    visitors in the United States. 
    Id. at 1212
    . However, AMA
    adduced no evidence that Wanat had selected Tiggee or was
    motivated to do so because he wanted to appeal to U.S.
    viewers. 
    Id.
     Second, AMA argued that every website visitor
    assented to the site’s Terms of Service. Therefore, Wanat
    had entered into a contract with every person who used the
    site, including visitors in the United States. 
    Id.
     We
    explained that while those terms of service “could create
    specific jurisdiction in the United States for [suits alleging]
    violation of those terms,” they “[did] not evince Wanat’s or
    ePorner’s effort to target the U.S. market” because they were
    irrelevant to Wanat’s subjective intent. 
    Id.
     Therefore, even
    though Wanat had likely profited from the forum—nearly
    20% the site’s traffic came from the United States—
    Plaintiffs did not meet their burden to show he had actively
    appealed to consumers in the U.S., so there was no “express
    aiming.” 
    Id. at 1211
    .
    Here, unlike in AMA Multimedia, Will Co. met its burden
    of showing “something more” to demonstrate that
    Defendants “appeal[ed] to” and “profit[ed] from” the U.S.
    market. 
    Id. at 1210
    . First, the advertising structure
    Defendants employed demonstrated that they profited from
    viewers in the United States market. Like the Defendants in
    Mavrix, ThisAV.com “makes its money by selling
    advertising space on its website to third-party advertisers,”
    so “the more visitors there are to the site, the more hits that
    WILL CO., LTD. V. LEE                         15
    are made on the advertisements; [and] the more hits that are
    made on advertisements, the more money that is paid by the
    advertisers to [YMP and Lee].” Mavrix, 
    647 F.3d at 1230
    .
    Therefore, because ThisAV.com was viewed by people in
    the United States more than 1.3 million times during the
    relevant period, the site earned considerable revenue from
    that market.
    Whether Defendants intentionally appealed to U.S.
    consumers is a closer question. However, unlike the
    Plaintiff in AMA, Will Co. provided evidence that
    Defendants made at least two key choices demonstrating
    their intent to cultivate an audience in the United States.
    First, Defendants chose to host the website in Utah and
    to purchase content delivery network services for North
    America, which reduced the time it takes for the site to load
    in the United States. The time it takes for a site to load,
    sometimes referred to as a site’s “latency,” is critical to a
    website’s success. 5 For one, swift loading is essential to
    getting users in the door. The faster a site loads in a
    particular location, the better its search engine optimization
    (SEO) will be there, that is, the higher it will appear in search
    engine results as compared to competitors. 6 Appearing early
    in search results is critical to attracting web traffic. Studies
    show that 93% of online experiences begin with the user
    5
    See What is a CDN? How do CDNs Work?, Cloudflare, available
    at https://www.cloudflare.com/learning/cdn/what-is-a-cdn/ (last visited
    Aug. 9, 2022); What is Latency?, Cloudflare, https://www.cloudflare.co
    m/learning/performance/glossary/what-is-latency/ (last visited Aug. 9,
    2022).
    6
    See How Site Speed Influences SEO, Yoast, https://yoast.com/how-
    site-speed-influences-seo/ (Nov. 13, 2018) (last visited Aug. 9, 2022).
    16                   WILL CO., LTD. V. LEE
    typing something into a search engine, 7 and that the results
    on the first page receive nearly 92% of overall traffic for that
    term. 8 Swift loading is also crucial to keeping potential site
    visitors engaged. Research shows that sites lose up to 10%
    of potential visitors for every additional second a site takes
    to load, 9 and that 53% of visitors will simply navigate away
    from a page that takes longer than three seconds to load.10
    Even tiny differences in load time can matter. Amazon
    recently found that every 100 milliseconds of latency cost it
    1% in sales. 11
    There are a few ways sites can make their pages load
    faster. For one, the site’s operators can choose to host their
    7
    See AJ Agarwal, How To Optimize Your SEO Results Through
    Content Creation, Forbes, https://www.forbes.com/sites/ajagrawal/201
    7/08/30/how-to-optimize-your-seo-results-through-content-creation/?sh
    =28612ea2aa37 (Aug. 30, 2017) (last visited Aug. 9, 2022).
    8
    See Kelly Shelton, The Value of Search Results Rankings,
    https://www.forbes.com/sites/forbesagencycouncil/2017/10/30/the-valu
    e-of-search-results-rankings/?sh=56b02d0544d3 (Oct. 30, 2017) (last
    visited Aug. 23, 2022); Alex Valencia, Why SEO Still Matters in
    2020, Forbes, https://www.forbes.com/sites/forbesagencycouncil/2020/
    03/10/why-seo-still-matters-in-2020/?sh=86686b734b14 (Mar. 10,
    2020) (last visited Aug. 9, 2022).
    9
    See Matthew Wall, How Long Will You Wait For a Shopping
    Website to Load, BBC News, https://www.bbc.com/news/business-
    37100091 (Aug. 19, 2016) (last visited Aug. 9, 2022).
    10
    See Consumer Insights, Google Data, https://www.thinkwithgoo
    gle.com/consumer-insights/consumer-trends/mobile-site-load-time-stati
    stics/ (last visited Aug. 9, 2022).
    11
    See Amazon Study: Every 100ms in Added Page Load Time Cost
    1% in Revenue, ContentKing, https://www.contentkingapp.com/acade
    my/page-speed-resources/faq/amazon-page-speed-study/ (Aug. 10,
    2021) (last visited Aug. 22, 2022).
    WILL CO., LTD. V. LEE                         17
    site on servers near their desired audience. The closer a
    viewer is located physically or geographically to the host
    server, the faster that page will load for the viewer. 12
    Second, the site’s operators can purchase access to a content
    delivery network (CDN), a distributed network of servers
    covering a particular geographic area, which permits users
    to access the site from any server in the network, not just the
    host server, and thus decreases the distance between users
    and the server. 13 This allows persons within the area covered
    by the CDN to access the site more quickly.
    In this case, by choosing to host ThisAV.com in Utah
    and to purchase CDN services for North America,
    Defendants chose to have the site load faster for viewers in
    the United States and slower for viewers in other places
    around the world. Given how important loading speed is to
    achieving and maintaining an audience, Defendants’ choice
    is good evidence that they were motivated to appeal to
    viewers in the United States more than any other
    geographical location.
    Second, the webpages Lee and YMP posted on the site
    that address legal compliance are relevant almost
    exclusively to viewers in the United States. The “Privacy
    Policy” page specifically guarantees that it is lawful for
    persons in the United States to access ThisAV.com, but
    provides no such guarantee for persons in other nations:
    12
    See What is Latency?, Cloudflare, https://www.cloudflare.com/le
    arning/performance/glossary/what-is-latency/ (last visited Aug. 9,
    2022).
    13
    What is a CDN? How do CDNs Work?, Cloudflare,
    https://www.cloudflare.com/learning/cdn/what-is-a-cdn/ (last visited
    Aug. 9, 2022).
    18                WILL CO., LTD. V. LEE
    ThiaAV.com [sic] is a website available from
    its location in the United States of America.
    We at ThisAV.com do not warrant or make
    any discretion about its appropriate use and
    availability outside the aforementioned
    country. If the ThisAV.com website is
    accessed outside of the relevant location,
    those users must comply with their local
    jurisdiction regarding website access and
    usage.
    Further, while the “Terms and Conditions” page states that
    the content on the site is “subject to copyright and other
    intellectual copyright under United States, Canada and other
    foreign laws and international conventions,” the site
    provides specific pages dealing with compliance with United
    States law only: the “DMCA” page and the “2257” page.
    Notably, while the majority of the site is in Japanese, the
    legal compliance pages are in English, and thus readily
    comprehensible to the average person in the United States.
    Defendants’ counterarguments are unavailing. First,
    they object to two of Will Co.’s factual assertions. They
    object to Will Co.’s assertion that the CDN they purchased
    only decreases latency in North America and Asia, arguing
    that it actually decreases latency all around the world.
    However, at this stage, we resolve factual disputes in favor
    of the plaintiff, so we must assume that the CDN Defendants
    purchased decreased load times in North America and Asia
    only. See Schwarzenegger, 
    374 F.3d at 800
    .
    Defendants also object to Will Co.’s assertion that they
    intentionally posted the compliance pages. They claim that
    the content on those pages came with the website template
    they purchased, and that they inadvertently failed to remove
    WILL CO., LTD. V. LEE                     19
    it. Will Co. counters that even if those pages came with the
    template Defendants used, they chose to customize them
    with their own contact information, which demonstrates they
    knew the pages existed and made the decision to keep them.
    Again, at this stage we resolve factual disputes in favor of
    the plaintiff, so for the purposes of resolving this motion, we
    must assume that Defendants intended to post the content
    that appears on the compliance pages, and thus that it is
    evidence of their subjective intent to target the U.S. market.
    
    Id.
    Second, Defendants point to several cases holding that
    the location of a site’s server alone cannot establish express
    aiming. However, the authority they cite simply states that
    the location of the server alone is insufficient to establish
    personal jurisdiction, not that it is irrelevant to the analysis.
    See, e.g., Hungerstation LLC v. Fast Choice LLC, No. 20-
    15090, 
    2021 WL 1697886
    , at *2 (9th Cir. Apr. 29, 2021)
    (“Our circuit has never decided that personal jurisdiction is
    proper over a private foreign entity solely because that entity
    engaged in tortious conduct from a location outside of the
    United States by remotely accessing servers located in the
    United States.”) (emphasis added).
    Finally, Defendants argue that the evidence of
    intentionality shows only that they anticipated persons in the
    United States might access the site and therefore prepared
    for them, not that they specifically sought out those viewers.
    Defendants are correct that the fact that a site’s operators
    anticipated persons from a particular forum might access the
    site is not enough to show they actually desired those
    viewers. See AMA Multimedia, 970 F.3d at 1210 (“Although
    Wanat may have foreseen that ePorner would attract a
    substantial number of viewers in the United States, this alone
    does not support a finding of express aiming.”). So here, it
    20                 WILL CO., LTD. V. LEE
    would be insufficient for Defendants to have simply
    anticipated people from the United States might access
    ThisAV.com and to have set up pages to make sure they
    could do so lawfully. But in this case, Defendants did
    significantly more than that. In addition to the hosting and
    CDN, the site specifically states that access is only lawful in
    the United States, and provides compliance procedures only
    for the United States, which means it prepared for U.S.
    visitors to the exclusion of all others.
    Therefore, we find that the Defendants both appealed to
    and profited from a United States audience, and thus
    expressly aimed the site at the United States.
    D.
    Finally, Will Co. must show that the conduct at issue
    caused harm in the United States, and that that harm was
    foreseeable. See Keeton v. Hustler Magazine, 
    465 U.S. 770
    ,
    776 (1984); see also Dole Food Co., 
    303 F.3d at 1113
    .
    A defendant causes harm in a particular forum when the
    “bad acts” that form the basis of the plaintiff’s complaint
    occur in that forum. Mavrix, 
    647 F.3d at 1231
    . If a
    Defendant’s actions cause harm in multiple fora, jurisdiction
    is proper in any forum where a “sufficient” amount of harm
    occurs, even if that amounts to only a small percentage of
    the overall harm caused. Yahoo! Inc. v. La Ligue Contre Le
    Racisme Et L’Antisemitisme, 
    433 F.3d 1199
    , 1207 (9th Cir.
    2006) (en banc) (“We take this opportunity to clarify our law
    and to state that the ‘brunt’ of the harm need not be suffered
    in the forum state. If a jurisdictionally sufficient amount of
    harm is suffered in the forum . . . it does not matter that even
    more harm might have been suffered in another [forum].”).
    For example, in Keeton v. Hustler Magazine, 
    465 U.S. 770
    (1984), the Supreme Court held that New Hampshire had
    WILL CO., LTD. V. LEE                  21
    personal jurisdiction over the publisher of a national
    magazine, Hustler, even though just over one percent of
    sales occurred in that state, because that one percent still
    amounted to “a substantial number of copies.” 
    Id.
     at 780–
    81. We find this case is closely analogous to Keeton. While
    just 4.6% of ThisAV.com’s views occurred in the United
    States during the relevant period, that amounted to over
    1.3 million visits, an undeniably “substantial” number. See
    also AMA Multimedia, 970 F.3d at 1220 (Gould, J.,
    dissenting).
    We also find that the harm was foreseeable. The
    operators of ThisAV.com actively appealed to a U.S.
    audience, knew that a significant number of people in the
    United States were actually viewing the website, and were
    put on notice that they were hosting infringing content when
    Will Co. sent them a takedown notice. In light of that, it’s
    hard to see how Defendants could have failed to anticipate
    the harm that occurred in the forum.
    IV.
    For the reasons stated above, we conclude that
    Defendants “purposefully directed” their operation of
    ThisAV.com at viewers in the United States.           We
    REVERSE, and REMAND to the district court to conduct
    the remainder of the personal jurisdiction analysis under
    Rule 4(k).