Glazer Capital Management, L.p v. Forescout Technologies, Inc. ( 2023 )


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  •                 FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    GLAZER CAPITAL                           No. 21-16876
    MANAGEMENT, L.P.; GLAZER
    ENHANCED FUND L.P.; GLAZER                  D.C. No.
    ENHANCED OFFSHORE FUND,                 3:20-cv-00076-SI
    LTD.; GLAZER OFFSHORE FUND,
    LTD.; HIGHMARK LIMITED;
    MEITAV TACHLIT MUTUAL                      OPINION
    FUNDS LTD.,
    Plaintiffs-Appellants,
    v.
    FORESCOUT TECHNOLOGIES,
    INC.; MICHAEL DECESARE;
    CHRISTOPHER HARMS,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the Northern District of California
    Susan Illston, District Judge, Presiding
    Argued and Submitted October 20, 2022
    San Francisco, California
    Filed March 16, 2023
    2     GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    Before: Michael Daly Hawkins, Carlos T. Bea, and
    Jacqueline H. Nguyen, Circuit Judges.
    Opinion by Judge Bea;
    Partial Concurrence and Partial Dissent by Judge Hawkins
    SUMMARY *
    Securities Fraud
    The panel affirmed in part and reversed in part the
    district court’s dismissal of a securities fraud class action
    under §§ 10(b) and 20(a) of the Securities and Exchange Act
    and Rule 10b-5 against Forescout Technologies, Inc., a
    cybersecurity company that provides network security for
    large computer networks, and two of Forescout’s officers.
    Plaintiffs alleged that during the class period, defendants
    made false or misleading statements about Forescout’s past
    financial performance, presently confirmed sales, and
    prospects for future sales. They alleged that defendants
    misled investors with respect to (1) the strength of
    Forescout’s sales pipeline, meaning its presently booked
    sales and prospects for future sales; (2) the experience of
    Forescout’s sales force; (3) the business Forescout lost with
    certain business partners, or “channel partners,” when it
    announced a merger with Advent International, Inc.; and (4)
    the likelihood that the merger would close. The district court
    *
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.    3
    dismissed on the grounds that plaintiffs failed adequately to
    plead that any of defendants’ statements were false or
    misleading or that defendants made such statements with the
    requisite scienter.
    The panel held that plaintiffs adequately pleaded both
    falsity and scienter as to some of the challenged statements
    and that the Private Securities Litigation Reform Act’s safe
    harbor for forward-looking statements did not preclude
    liability as to some of these statements. The panel affirmed
    the district court’s dismissal as to certain statements, and it
    reversed and remanded for further proceedings as to other
    challenged statements regarding the sales pipeline and the
    Advent acquisition.
    Concurring in part and dissenting in part, Judge Hawkins
    wrote that he agreed in the majority opinion except as to Part
    IV.a., which concluded that plaintiffs successfully alleged
    falsity and scienter with respect to four sales pipeline
    statements that were not forward-looking and protected by
    the PSLRA’s safe harbor. Judge Hawkins wrote that he
    would affirm the dismissal as to these statements because
    they reflected business judgments about the timing of deals
    and the underlying causes of missing quarterly forecasts and
    were not verifiably false. Further, as to these four
    statements, plaintiffs did not adequately plead scienter,
    which requires an intent to mislead or a deliberate
    recklessness to an obvious danger of misleading investors.
    4    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    COUNSEL
    Omar Jafri (argued), Patrick M. Dahlstrom, and Brian
    O’Connell, Pomerantz LLP, Chicago, Illinois; Jeffrey S.
    Abraham (argued) and Michael J. Klein, Abraham Fruchter
    & Twersky LLP, New York, New York; Jennifer Pafiti,
    Pomerantz LLP, Los Angeles, California; Jeremy A.
    Lieberman, Pomerantz LLP, New York, New York; for
    Plaintiffs-Appellants.
    Amy Jane Longo (argued) and Anna Johnson Palmer, Ropes
    & Gray LLP, San Francisco, California; Diane Marie
    Walters (argued), Ignacio E. Salceda, and Rebecca Epstein,
    Wilson Sonsini Goodrich & Rosati, Palo Alto, California;
    Peter L. Welsh and C. Thomas Brown, Ropes & Gray LLP,
    Boston, Massachusetts; Charles D. Zagnoli, Ropes & Gray
    LLP, Chicago, Illinois; for Defendants-Appellees.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.            5
    OPINION
    BEA, Circuit Judge:
    Lead Plaintiffs appeal the district court’s dismissal of
    this securities fraud class action on behalf of all investors
    who purchased common stock of Forescout Technologies,
    Inc. between March 4, 2019, and May 15, 2020 (the “Class
    Period”). 1 Plaintiffs alleged that during the Class Period,
    defendant Forescout and two of its officers (“Defendants”)
    made false or misleading statements about Forescout’s past
    financial performance, presently confirmed sales, and
    prospects for future performance. Individual defendants are
    Michael DeCesare, Forescout’s Chief Executive Officer
    (“CEO”) and President at all relevant times, and Christopher
    Harms, Forescout’s Chief Financial Officer (“CFO”) at all
    relevant times (collectively, “Individual Defendants”).
    Throughout 2019, Forescout struggled to meet its
    revenue goals. In statements to investors, Forescout
    repeatedly blamed its reduced revenues on deals having
    “slipped,” which caused the closing payments to be made at
    a later date in 2019. In other words, Forescout told investors
    that the company already had binding deals with clients and
    that it expected these deals to close within the year, but that
    closing payments on the deals had “slipped”—that is, had
    become delayed. Forescout assured its investors that it was
    still on track to meet its annual revenue goals based on the
    1
    The Class Period in the Second Consolidated Amended Complaint
    (“SCAC”) ran from February 7, 2019, to May 15, 2020. The district court
    dismissed all claims as to the statements made between February 7, 2019,
    and March 4, 2019, and Plaintiffs do not challenge dismissal of those
    claims.
    6     GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    strength of its “sales pipeline,” i.e., its presently booked sales
    and prospects for future sales. In early 2020, Forescout
    announced a pending merger with Advent International, Inc.
    (“Advent”), a private equity firm. Plaintiffs alleged
    Forescout lost several major clients because of the merger
    announcement. In May 2020, Forescout announced that
    Advent terminated the merger agreement. Forescout then
    sued Advent in Delaware court for specific performance of
    the merger, and the parties settled with Advent acquiring
    Forescout at a price lower than first offered.
    Plaintiffs alleged that Defendants misled investors with
    respect to four items: (1) the strength of Forescout’s sales
    pipeline, (2) the experience of Forescout’s sales force, (3)
    the business Forescout lost with certain business partners
    (“channel partners”) when it announced the merger, and (4)
    the likelihood that the merger with Advent would close. The
    district court dismissed Plaintiffs’ complaint with prejudice,
    finding that Plaintiffs failed adequately to plead that any of
    Defendants’ statements were false or misleading or that
    Defendants made such statements with the requisite scienter.
    I. FACTUAL BACKGROUND 2
    Forescout Technologies, Inc. is a cybersecurity company
    that provides network security for large computer networks.
    Forescout became publicly traded through an initial public
    offering in October 2017 and subsequently saw steady
    revenue increases, reporting a 32% increase in revenues for
    2018. But Forescout began to encounter some problems in
    2019. The cybersecurity market was shifting increasingly
    towards cloud-based solutions and remote working, and
    2
    These facts come from the SCAC and are accepted as true for this
    appeal. See Nguyen v. Endologix, Inc., 
    962 F.3d 405
    , 408 (9th Cir. 2020).
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.    7
    Forescout’s products were not as well-suited to these trends
    as those of its competitors.
    In February 2019, Forescout predicted revenue growth
    of 24% in 2019. In May 2019, Forescout preannounced a
    lowered guidance range for the second quarter of 2019.
    Forescout assured investors that it still expected to meet its
    revenue projections for 2019. The company claimed that the
    revenue miss was due to “slipped” deals—in other words,
    firm contracts that were meant to close with payments to
    Forescout in the second quarter were now expected to close
    at a later point in the year. Forescout told investors that the
    company already had the “tech wins” in these deals—i.e.,
    that there were firm commitments to close the deals.
    Forescout claimed that the sales pipeline continued to grow
    and touted the experience level of its sales employees.
    However, the statements of Plaintiffs’ confidential
    witnesses (“CWs”) tell a quite different story. According to
    the CWs, Forescout did not have “tech wins” in some of
    these deals. Employees struggled to meet their sales goals,
    and Forescout began conducting waves of layoffs. The CWs
    also related that executives pressured employees to
    categorize deals as “committed”—i.e., certain to close—
    before Forescout had received firm commitments from
    clients.
    In October 2019, Forescout preannounced poor financial
    results for the third quarter of 2019. Nonetheless, the
    company again assured investors that the sales pipeline was
    continuing to grow. It blamed the missed revenue on deals
    having slipped because of extended approval cycles due to
    poor economic conditions in Europe, the Middle East, and
    Africa (the “EMEA region”).
    8     GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    On February 6, 2020, Forescout announced that it had
    entered into a merger agreement with Advent International,
    Inc., a private equity firm. Per the agreement, Advent would
    acquire Forescout for $33 per share. Forescout’s
    shareholders voted to approve the merger agreement.
    Forescout lost business with three major “channel
    partners”—third-party organizations that marketed and sold
    products on behalf of Forescout 3—at some point after
    February 6, and later blamed the loss on the February 6
    announcement of the merger. According to Forescout itself,
    the channel partner losses resulted in the loss of tens of
    millions of dollars of potential profits to Forescout.
    Advent began to reconsider the merger. On May 8, 2020,
    an Advent representative informed Forescout’s CEO during
    a phone call that Advent was considering not closing the
    merger. Despite having received this word of Advent’s
    hesitation, Forescout issued a press release on May 11, 2020,
    stating “[w]e look forward to completing our pending
    transaction with Advent.” Forescout made no mention of the
    May 8 call with Advent in that press release or otherwise.
    On May 15, 2020, Advent sent Forescout a termination letter
    explaining that it no longer planned to proceed with the
    merger.
    Forescout then sued Advent in the Delaware Court of
    Chancery. On May 19, 2020, it filed a complaint (the
    “Delaware Complaint”) seeking specific performance of the
    merger agreement. Forescout and Advent settled the
    Delaware litigation in July 2020, with Advent agreeing to
    acquire Forescout for $29 per share through a tender offer.
    3
    Channel Partner, TECHOPEDIA, https://www.techopedia.com/definitio
    n/560/channel-partner (last visited Dec. 21, 2022).
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.     9
    Presently before the court is Plaintiffs’ Second
    Consolidated Amended Complaint (“SCAC”) for violations
    of the securities laws. Plaintiffs alleged violations of Section
    10(b) and Rule 10b-5 of the Securities and Exchange Act
    (“Exchange Act”), as well as Section 20(a) of the Exchange
    Act. The district court dismissed the SCAC with prejudice
    for failing to state a claim.
    II. THE STATEMENTS
    Plaintiffs alleged that Forescout made actionable
    misstatements about: (1) Forescout’s sales pipeline; (2)
    Forescout’s sales force; (3) Forescout’s channel partner
    relationships; and (4) the planned merger with Advent. We
    deal with each in turn.
    a. Sales Pipeline Statements
    Plaintiffs alleged that Defendants misled investors by
    assuring them that Forescout’s sales pipeline was “strong”
    and “healthy” when it was actually deteriorating. Plaintiffs
    alleged that Defendants hid the true state of the sales pipeline
    by blaming missed revenue projections and lowered revenue
    guidance on deals having “slipped,” that is become delayed,
    to close by payment later than originally expected.
    i.   May 9, 2019, Earnings Conference Call
    On May 9, 2019, Forescout issued a press release
    announcing the company’s financial results for the first
    quarter of 2019. Forescout reported that it had exceeded its
    revenue guidance for the first quarter of 2019 (it had
    projected revenues of $71.9–74.9 million; it reported
    revenues of $75.6 million). Forescout stated that revenues
    for the second quarter of 2019 would be $75.3–78.3 million.
    This projection represented an increase of approximately
    14% compared to second quarter revenues in 2018—a
    10   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    disappointing prediction given that, back in February 2019,
    Forescout had predicted a 24% revenue increase in 2019
    over the full year 2018. Despite the disappointing news
    about the second quarter, Forescout increased its annual
    revenue guidance for the fiscal year of 2019, raising
    projections from $363.1–373.1 million to $365.3–375.3
    million.
    The day of the press release, Forescout held an earnings
    conference call with securities analysts during which
    Defendants blamed the lowered second quarter guidance on
    “slipped” deals. When an analyst asked why the timeline was
    delayed on some of Forescout’s deals, DeCesare responded:
    [F]irst, understand that every one of those
    deals is still in pipeline. . . . [W]e had an
    expectation that a couple of them would have
    been far enough along to be in guidance by
    this point, that’s the major issue for us, right?
    We have a high degree of confidence they
    close for the year. We had originally thought
    they would be more naturally suited for [the
    second quarter] and they just slipped a little
    bit . . . [I]t’s also worth pointing out, in every
    one of those deals, we have the technology
    win already. We’ve already been awarded the
    business.
    The question now is what I would call the
    business win, which is when we actually get
    the money and the commitment towards
    timing. So that’s why we have a fairly high
    degree of confidence that they will
    materialize in the back half of the year.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   11
    On the same call, an analyst asked Defendants about the
    “slipped” deals and whether there was any risk that the deals
    would not close until 2020. Harms responded:
    So let’s address that directly. As it relates to
    the second half of the year, kind of reiterating
    some of the points [DeCesare] hit upon.
    Those deals are ones where we’ve already got
    the tech win. There are kind of each nuanced
    elements to why we still feel we’re going to
    close those deals in 2019, we just weren’t
    prepared to put them into our guidance for
    [the second quarter]. So inclusive in that, as
    we’re looking at that second half of the year,
    we feel like we’ve got plenty of pipeline for
    the coverage of what we need to do. Those
    deals are part of the portfolio that we look at.
    Those, we still have a very high degree as
    we’re assessing the deals that are taking
    shape . . . we feel like there is plenty of
    pipeline to deliver upon the guidance we’ve
    given you for the full year.
    Another analyst asked Defendants why Forescout
    increased revenue guidance for the year despite the
    anticipated poor performance for the second quarter. The
    analyst asked:
    You missed [the second quarter] guidance,
    but you are raising [the yearly guidance].
    You’re not keeping . . . the guidance for the
    year[;] you’re raising the guidance for the
    year. So that means you have some kind of
    confidence on the materialization of the
    12   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    contracts in the second half. Can you share
    with us what is—what kind of arrangement
    you have for these contracts? Why are you
    increasing the guidance for the year? And
    what’s the risks [sic] that it doesn’t
    materialize? I just want to understand on
    what basis you’re increasing the guidance?
    DeCesare answered:
    I think, as we said, in the second quarter,
    this is a deal timing issue for us right? When
    we started off the year, we had more of
    substantial pipeline, we had a number of
    larger deals that we thought at that point were
    much more naturally going to close in the
    second quarter, and we’re now realizing that
    they need a little bit more time in the oven
    before they’re going to be done. As I’ve
    mentioned, we have tech win[s] in those
    accounts, meaning that they’ve chosen us. So
    it’s very,—it’s not common for a customer to
    award a technology win to a vendor and then
    not buy their [sic] product for an extended
    period of time. So that gives us a high degree
    of confidence.
    We’ve also got 50% of our sales
    organization, as we mentioned, at the end of
    2018 is ramped, which means they’ve been in
    their territory for more than a couple of years.
    So many of these deals are into accounts that
    we’ve had the same account manager on the
    same accounts for a longer period of time,
    which gives us more visibility. So obviously,
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   13
    we would not raise 2019 if we did not have a
    very high degree of confidence. The building
    of pipeline, the maturation of our reps, the
    success we’re seeing in some of the
    international territories that were kind of later
    high risk for us from a cohort perspective are
    all giving us that confidence.
    Later, on the same call, DeCesare stated:
    We have a very large pipeline. We’ve been
    working this [sic] for many years to build
    pipeline. So we are not dependent on those
    deals in the second half for us to be able to be
    successful. We’re just pointing out to you
    that we had maybe a sense that they were
    going to close a little bit earlier, and now
    we’ve got a high degree of confidence that
    they’re going to close in the back half of the
    year. So it doesn’t have a material impact on
    kind of the overall productivity, we’ve got
    hundreds of sales reps. We feel good about
    those transactions in the second half of the
    year. . . . I feel our pipeline is large enough
    where we can still achieve our capacity
    expectations without those deals closing in
    the second quarter.
    ii.   August 7, 2019, Earnings Conference Call
    On August 7, 2019, Forescout released its second quarter
    financial results. Forescout reported $78.3 million in
    revenue—within the guidance provided to investors in May.
    Forescout predicted third quarter revenues of $98.8–101.8
    14   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    million. It again forecasted annual revenues of $365.3–375.3
    million for 2019.
    During a conference call on the same day, DeCesare
    stated that Forescout’s rate of closing deals “remain[s] very
    strong” and “very healthy,” blamed poor performance on
    “pent-up demand,” and said Forescout was “very
    comfortable in our pipeline, rolling in both the third and the
    fourth quarter, but we think we’ve kind of measured those
    two things appropriately in our guidance.” On the same call,
    Harms stated, “the pipeline is absolutely taking shape very
    effectively,” and “we’re quite happy with the level of
    pipeline we’re building.”
    iii.   August 12, 2019, KeyBanc Capital Markets
    Technology Leadership Forum
    On August 12, 2019, Harms participated in the KeyBanc
    Capital Markets Technology Leadership Forum. At the
    event, he stated that Forescout raised its full year revenue
    guidance for 2019 during the second quarter of the year
    because “we still had great visibility into the rest of the year
    and still the confidence we have about how deals were taking
    shape.” Harms also stated that he and DeCesare “spent a lot
    of our July time frame really diving into the field to shape
    how [the third quarter] was taking shape, [and] how [the
    fourth quarter] was taking shape, so that we could reflect that
    additional insight and give you an appropriate level of
    guidance, which the [third quarter] was still very solid,
    consistent with how I guided at the beginning of the year.”
    iv.    October 10, 2019, Press Release
    On October 10, 2019, Forescout issued a press release
    announcing preliminary financial results for the third quarter
    of 2019. Forescout announced expected third quarter
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   15
    revenues of $90.6–91.6 million, about 7% lower than the
    projections announced in August. In the press release,
    DeCesare attributed the results to “extended approval cycles
    which pushed several deals out of the third quarter” due to
    deteriorating conditions in Europe, the Middle East, and
    Africa (the “EMEA region”). DeCesare further stated that
    the fundamentals of the business had not changed and the
    sales pipeline “continued to grow.”
    v.    November 6, 2019, Press Release and
    Earnings Conference Call
    On November 6, 2019, Forescout issued a press release
    announcing its third quarter revenue results of $91.6
    million—7% lower than Forescout’s August guidance.
    Forescout predicted revenues of $93.5–96.5 million in the
    fourth quarter of 2019 and $339–342 million for the fiscal
    year of 2019 (a decrease from the prior guidance of $365.3–
    375.3 million). DeCesare again blamed the missed revenue
    goal on “extended sales cycles” in the EMEA region.
    vi.    Summary of Sales Pipeline Statements
    The sales pipeline statements can be distilled into the
    following six assertions: (1) Forescout’s disappointing
    financial performance in the second quarter was due to
    “slipped” deals; (2) the “slipped” deals were “tech wins,”
    meaning the business had been awarded to Forescout; (3)
    each of the “slipped” deals was still expected to close by
    payment within the year; (4) Defendants believed they could
    meet the full year revenue guidance even if the “slipped”
    deals did not close; (5) the pipeline was large, healthy, and
    continuing to grow; and (6) the third quarter revenue miss
    was due to delays in closing caused by economic conditions
    in the EMEA region.
    16   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    b. Statements Regarding the Sales Employees’
    Experience
    Plaintiffs alleged that Forescout misled investors as to
    the level of experience of Forescout’s employees. Plaintiffs
    focus specifically on one particular metric: the percentage of
    “ramped up” or “tenured” sales employees. Forescout
    defined “ramped up” or “tenured” employees as those
    having two or more years of experience in the same territory.
    According to Plaintiffs, Forescout misrepresented this
    percentage to investors and, as a result, misrepresented
    Forescout’s sales capacity and overall productivity.
    i.   March 4, 2019, Investor Day
    On March 4, 2019, Forescout hosted an investor day in
    San Francisco, California. During this event, DeCesare
    stated:
    [A]t the end of 2016, 14% of our sales
    organization was what we call tenured. That
    is a[n] arbitrary definition for us. We have
    chosen that to be two years in your territory.
    We think it’s about two years when a rep[’]s
    in the same territory, not just for the company
    but in their territories, that’s when they start
    to really get kind of the pipeline, everything
    else that we need flowing. That rose to 35%
    at the end of 2017 and 50% at the end of
    2018. I don’t ever expect this to get to 100%.
    We’re obviously hiring like crazy and not
    everybody works out. So there’s going to be
    a good kind of critical mass that we get to, but
    we still think there is upside above and
    beyond the 50% for sure. The new step we
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   17
    want to share with you is where we are on
    pipeline. So this shows you what the total
    pipeline would be as a multiple of our internal
    bookings plan which is, no, we are not
    disclosing to you. But it gives you a sense of
    how big that multiple could be at the start of
    the year. So, that was 3.8% start of 2016;
    3.4% at the end of 2017; and then $4.2
    million as we go into 2019.
    So, it’s given us increased visibility
    which is [what] you’d expect as reps are
    longer and the marketing team is getting
    going, we get kind of better visibility into
    pipeline. This is something that we certainly
    track on a very, very, very consistent basis.
    The key assertions contained in this statement are that:
    Forescout consistently tracked the percentage of its sales
    representatives who had two years of experience in the same
    territory; Forescout’s “visibility” into the sales pipeline
    increased as this percentage of its experienced sales
    representatives increased; at the end of 2018, this percentage
    was at 50%; and Forescout expected the percentage to
    continue rising above 50%.
    ii.   May 9, 2019, Earnings Conference Call
    During the May 9, 2019, earnings conference call, a
    financial analyst asked DeCesare: “[D]o you have comfort
    in the current levels of capacity that you have? Or should we
    anticipate there should be sort of a ramp in rep hiring, in
    capacity hiring as we progress through the year?” DeCesare
    responded:
    18   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    Yeah, no, consistent with the theme I just hit
    upon, look, we feel like we are tracking very
    well against our sales productivity, the
    investment levels that we have been making
    and plan to make through the rest of the year,
    follow the—that path to profitability and
    investing at levels below where our top line
    is growing. Nothing has changed at those
    levels.
    Harms agreed with DeCesare’s response. The key assertion
    contained in the above statement is that “[n]othing ha[d]
    changed” regarding Forescout’s “sales productivity” levels.
    Later, during the same call, DeCesare responded to a
    question about his confidence in revenue projections for the
    second half of the year. DeCesare stated:
    We’ve also got 50% of our sales
    organization, as we mentioned, at the end of
    2018 is ramped, which means they’ve been in
    their territory for more than a couple of years.
    So many of these deals are into accounts that
    we’ve had the same account manager on the
    same accounts for a longer period of time,
    which gives us more visibility.
    DeCesare also listed “the maturation of our reps” as a reason
    for his confidence in the 2019 revenue guidance.
    In response to a different question about the effect of
    “slipped” deals on sales capacity, DeCesare stated, “it
    doesn’t have a material impact on kind of the overall
    productivity, we’ve got hundreds of sales reps.”
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   19
    iii.   August 7, 2019, Earnings Conference Call
    During the August 7, 2019, earnings conference call,
    DeCesare again discussed the percentage of “ramped up”
    sales representatives:
    And just to remind you, that our definition of
    ramped is they’ve been with Forescout for
    more than two years and they’re in the
    territory for more than two years. That was
    50% at the end of 2018 up from 35% a year
    prior, and although it’s tracking very well for
    us, we’re going to hold-off on disclosing
    what that percentage is until we finish 2019.
    With that said, you’re kind of looking at like
    softer data points that are underneath that,
    we’re quite happy with the level of pipeline
    we’re building, the percentage of our sales
    reps that have been hired in the more recent
    cohorts like Asia-Pacific that did very well
    this quarter for us, there’s a lot of indicators
    for us inside the business that are pointed in
    the right direction. You can always do better
    here, and until you’re at a place where every
    single sales rep is making their numbers and
    producing results.
    The key assertion in this phrase was that the
    percentage of ramped up sales representatives was
    “tracking very well” for Forescout.
    c. Channel Partner Statements
    On February 6, 2020, Forescout announced the planned
    merger with Advent. Plaintiffs alleged that Forescout misled
    20   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    investors in subsequent SEC filings by failing to disclose
    that the company had lost business with three major channel
    partners as a result of the merger announcement.
    i.    February 28, 2020, Form 10-K
    On February 28, 2020, Forescout filed with the SEC a
    Form 10-K for 2019—an annual report containing an
    overview of the Company’s business and financial condition
    and any significant risks the company faced. The Form 10-
    K stated under the title “Our Growth Strategy” that a primary
    driver of growth was “[e]xpand[ing] our presence in the
    market by leveraging our ecosystem of channel partners.”
    The Form 10-K also stated, “[t]he announcement and
    pendency of our agreement to be acquired by Advent could
    adversely affect our business.” (emphasis added).
    ii.    March 24, 2020, Proxy Statement
    On March 24, 2020, Forescout filed a proxy statement in
    connection with the planned acquisition. The proxy
    statement listed as a risk factor of the acquisition, “the effect
    of the announcement of pendency of the merger on our
    business relationships, customers, operating results and
    businesses generally.” The proxy statement also
    incorporated by reference the 2019 Form 10-K filed on
    February 28, 2020.
    d. Merger Statements
    Forescout announced the pending merger with Advent
    on February 6, 2020. Following this announcement,
    Forescout made several statements assuring investors that
    the company still expected the merger to close. Plaintiffs
    argue that these assurances were misleading because
    Defendants knew at the time of the statements that Advent
    was reconsidering the merger.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   21
    i.   April 23, 2020, Extraordinary Shareholders’
    Meeting and Press Release
    On April 23, 2020, Forescout held an extraordinary
    shareholders’ meeting. At this meeting, Forescout’s general
    counsel stated, “We currently expect the merger to be
    consummated on or about May 18, 2020[.]” The same day,
    Forescout issued a press release stating:
    Forescout continues to expect the transaction
    to close in the second calendar quarter of
    2020 following the completion of a
    customary debt “marketing period” by
    Advent. Upon completion of the transaction,
    Forescout common stock will no longer be
    listed on any public market.
    The press release was attached as an exhibit to a Form 8-
    K filed with the SEC the next day.
    ii.   April 29, 2020, Form 10-K/A
    On April 29, 2020, Forescout filed a Form 10-K/A with
    the SEC. The Form 10K/A incorporated the 2019 Form 10-
    K by reference and stated:
    Forescout expected to hold its 2020 Annual
    Meeting of Stockholders (“2020 Annual
    Meeting”) in late May 2020; however,
    Forescout expects the proposed acquisition of
    Forescout by entities affiliated with Advent .
    . . to close in the second quarter of 2020 and,
    as such, our Board of Directors has decided
    not to hold the 2020 Annual Meeting at this
    time.
    22    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    iii.   May 11, 2020, Press Release
    On May 11, 2020, Forescout issued a press release
    disclosing revenues of $57 million for the first quarter of
    2020, $5 million less than the projection for the quarter,
    which had earlier been provided to investors. The press
    release quoted DeCesare as stating, “[w]e look forward to
    completing our pending transaction with Advent.”
    III. LEGAL STANDARDS
    a. Standard of Review
    We review de novo a district court’s dismissal for failure
    to state a claim. Weston Fam. P’ship LLLP v. Twitter, Inc.,
    
    29 F.4th 611
    , 617 (9th Cir. 2022). In determining the
    adequacy of the complaint, we accept all factual allegations
    as true and view them in the light most favorable to
    Plaintiffs. 
    Id.
     In addition to the factual allegations in the
    complaint, we may consider any materials incorporated into
    the complaint by reference. 
    Id.
    b. Rule 12(b)(6)
    A 12(b)(6) motion tests the adequacy of the complaint’s
    allegations. Fed. R. Civ. P. 12(b)(6). Except where a
    heightened pleading standard applies, a motion to dismiss
    under Rule 12(b)(6) is analyzed using the pleading standard
    of Rule 8(a). Swierkiewicz v. Sorema N.A., 
    534 U.S. 506
    , 513
    (2002). Rule 8(a) requires a complaint to contain “a short
    and plain statement of the claim showing that the pleader is
    entitled to relief.” Fed. R. Civ. P. 8(a)(2). The court does not
    blindly defer to the “labels and conclusions” provided by the
    complaint, Bell Atl. Corp. v. Twombly, 
    550 U.S. 544
    , 555
    (2007), nor to any “‘naked assertions’ devoid of ‘further
    factual enhancement,’” Ashcroft v. Iqbal, 
    556 U.S. 662
    , 678
    (2009) (quoting Twombly, 
    550 U.S. at 557
    ) (alteration
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.     23
    adopted), but rather must demand that a complaint “contain
    sufficient factual matter, accepted as true, to ‘state a claim to
    relief that is plausible on its face.’” 
    Id.
     (quoting Twombly,
    
    550 U.S. at 570
    ). “A claim has facial plausibility when the
    plaintiff pleads factual content that allows the court to draw
    the reasonable inference that the defendant is liable for the
    misconduct alleged.” 
    Id.
    c. Section 10(b) and Rule 10b-5
    This appeal centers on Plaintiffs’ allegations under
    Section 10(b) of the Exchange Act and Rule 10b-5
    promulgated thereunder. Section 10(b) makes it unlawful “to
    use or employ, in connection with the purchase or sale of any
    security . . . any manipulative or deceptive device or
    contrivance in contravention of such rules and regulations as
    the [SEC] may prescribe as necessary or appropriate in the
    public interest or for the protection of investors.” 15 U.S.C.
    § 78j(b). Rule 10b-5 implements Section 10(b) by making it
    unlawful “[t]o make any untrue statement of a material fact
    or to omit to state a material fact necessary in order to make
    the statements made, in the light of the circumstances under
    which they were made, not misleading.” 
    17 C.F.R. § 240
    .10b-5(b).
    To assert a claim under Section 10(b) and Rule 10b-5, a
    plaintiff must allege: “(1) a material misrepresentation or
    omission by the defendant [(“falsity”)]; (2) scienter; (3) a
    connection between the misrepresentation or omission and
    the purchase or sale of a security; (4) reliance upon the
    misrepresentation or omission; (5) economic loss; and (6)
    loss causation.” In re NVIDIA Corp. Sec. Litig., 
    768 F.3d 1046
    , 1052 (9th Cir. 2014) (citation omitted). At issue in the
    present case are the elements of falsity and scienter.
    24   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    A statement is false or misleading if it “directly
    contradict[s] what the defendant knew at that time” or “omits
    material information.” Khoja v. Orexigen Therapeutics, Inc.,
    
    899 F.3d 988
    , 1008–09 (9th Cir. 2018). In determining
    whether a statement is misleading, the court applies the
    objective standard of a “reasonable investor.” In re Alphabet,
    Inc. Sec. Litig., 
    1 F.4th 687
    , 699 (9th Cir. 2021). When
    defendants “tout positive information to the market,” they
    must “do so in a manner that wouldn’t mislead investors,
    including disclosing adverse information that cuts against
    the positive information.” Schueneman v. Arena Pharms.,
    Inc., 
    840 F.3d 698
    , 705–06 (9th Cir. 2016) (quotation marks
    and citation omitted). However, “[Section] 10(b) and Rule
    10b-5(b) do not create an affirmative duty to disclose any
    and all material information. Disclosure is required under
    these provisions only when necessary ‘to make . . .
    statements made, in the light of the circumstances under
    which they were made, not misleading.’” Matrixx Initiatives,
    Inc. v. Siracusano, 
    563 U.S. 27
    , 44 (2011) (quoting 
    17 C.F.R. § 240
    .10b-5(b)).
    The falsity analysis is slightly different when the
    challenged statements contain opinions. A statement of
    opinion, even if literally accurate, may be rendered
    misleading by the omission of a material fact. Omnicare, Inc.
    v. Laborers Dist. Council Const. Indus. Pension Fund, 
    575 U.S. 175
    , 186–87 (2015); see also City of Dearborn Heights
    Act 345 Police & Fire Ret. Sys. v. Align Tech., Inc., 
    856 F.3d 605
    , 616 (9th Cir. 2017) (applying Omnicare to Section
    10(b) and Rule 10b-5 claims). “A statement of opinion is not
    misleading just because external facts show the opinion to
    be incorrect” or the “issuer knows, but fails to disclose, some
    fact cutting the other way.” Omnicare, 575 U.S. at 188–89.
    However, a reasonable investor expects that the issuer’s
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   25
    opinion “fairly aligns with the information in the issuer’s
    possession at the time.” Id. at 189. To state a claim that an
    opinion is false or misleading, the investor must identify
    particular material facts regarding the basis for the issuer’s
    opinion, the omission of which make the statement
    “misleading to a reasonable person reading the statement
    fairly and in context.” Id. at 194.
    “Scienter” as used in the federal securities laws means
    the “intent to mislead investors” or deliberate recklessness
    to “an obvious danger of misleading investors.” NVIDIA,
    
    768 F.3d at 1053, 1059
    . Deliberate recklessness is a higher
    standard than mere recklessness and requires more than a
    motive to commit fraud. Schueneman, 
    840 F.3d at 705
    .
    Rather, “deliberate recklessness is ‘an extreme departure
    from the standards of ordinary care . . . which presents a
    danger of misleading buyers or sellers that is either known
    to the defendant or is so obvious that the actor must have
    been aware of it.’” 
    Id.
     (quoting Zucco Partners, LLC v.
    Digimarc Corp., 
    552 F.3d 981
    , 991 (9th Cir. 2009)).
    “[R]ecklessness only satisfies scienter under § 10(b) to the
    extent that it reflects some degree of intentional or conscious
    misconduct.” Nursing Home Pension Fund, Local 144 v.
    Oracle Corp, 
    380 F.3d 1226
    , 1230 (9th Cir. 2004) (quoting
    In re Silicon Graphics Inc. Sec. Litig., 
    183 F.3d 970
    , 977 (9th
    Cir. 1999)).
    d. Section 20(a)
    Section 20(a) of the Exchange Act imposes liability on
    certain “controlling” individuals for violations of Section
    10(b) and its underlying regulations. 15 U.S.C. § 78t(a);
    Twitter, 29 F.4th at 623. Section 20(a) claims are derivative.
    Twitter, 29 F.4th at 623. “A defendant employee of a
    corporation who has violated the securities laws will be
    26   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    jointly and severally liable to the plaintiff, as long as the
    plaintiff demonstrates ‘a primary violation of federal
    securities law’ and that ‘the defendant exercised actual
    power or control over the primary violator.’” Zucco, 
    552 F.3d at 990
     (quoting No. 84 Emp.-Teamster Joint Council
    Pension Trust Fund v. Am. W. Holding Corp., 
    320 F.3d 920
    ,
    945 (9th Cir. 2003)).
    e. Rule 9(b)
    Plaintiffs’ claims are subject to the heightened pleading
    requirements of Rule 9(b) and the Private Securities
    Litigation Reform Act (the “PSLRA”). Twitter, 29 F.4th at
    617–18. Under Rule 9(b), “a party must state with
    particularity the circumstances constituting fraud or
    mistake.” Fed. R. Civ. P. 9(b). “To comply with Rule 9(b),
    allegations of fraud must be ‘specific enough to give
    defendants notice of the particular misconduct which is
    alleged to constitute the fraud charged so that they can
    defend against the charge and not just deny that they have
    done anything wrong.’” Bly-Magee v. California, 
    236 F.3d 1014
    , 1019 (9th Cir. 2001) (quoting Neubronner v. Milken,
    
    6 F.3d 666
    , 671 (9th Cir. 1993)). “The complaint must
    specify such facts as the times, dates, places, benefits
    received, and other details of the alleged fraudulent
    activity.” Neubronner, 
    6 F.3d at 672
    .
    f. PSLRA Pleading Requirements
    The PSLRA imposes “formidable pleading requirements
    to properly state a claim and avoid dismissal” under Rule
    12(b)(6). Metzler Inv. GMBH v. Corinthian Colls., Inc., 
    540 F.3d 1049
    , 1055 (9th Cir. 2008). The pleading requirements
    imposed by the PSLRA vary depending on the element of
    the claim at issue.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   27
    To plead falsity adequately under the
    PSLRA:
    the complaint shall specify each statement
    alleged to have been misleading, the reason
    or reasons why the statement is misleading,
    and, if an allegation regarding the statement
    or omission is made on information and
    belief, the complaint shall state with
    particularity all facts on which that belief is
    formed.
    15 U.S.C. § 78u-4(b)(1). In doing so, the plaintiff must
    “reveal ‘the sources of [his] information.’” In re Daou Sys.,
    Inc., Sec. Litig., 
    411 F.3d 1006
    , 1015 (9th Cir. 2005)
    (quoting Silicon Graphics, 183 F.3d at 985). Confidential
    witnesses are a potential source of such information. See
    infra Part III.g.
    To plead scienter adequately under the PSLRA, the
    complaint must “state with particularity facts giving rise to a
    strong inference that the defendant acted with the required
    state of mind.” 15 U.S.C. § 78u-4(b)(2)(A) (emphasis
    added). A “strong inference” exists “if a reasonable person
    would deem the inference of scienter cogent and at least as
    compelling as any opposing inference one could draw from
    the facts alleged.” Tellabs, Inc. v. Makor Issues & Rights,
    Ltd., 
    551 U.S. 308
    , 324 (2007). This court conducts a dual
    inquiry when assessing whether the strong inference
    standard is met: first, it determines whether any one of the
    plaintiff’s allegations is alone sufficient to give rise to a
    strong inference of scienter; second, if no individual
    allegations are sufficient, it conducts a “holistic” review to
    determine whether the allegations combine to give rise to a
    strong inference of scienter. Zucco, 
    552 F.3d at 992
    .
    28   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    In the past, this court has taken a combined approach to
    assessing the adequacy of pleadings of falsity and scienter.
    In Ronconi v. Larkin, we discussed the pleading standards
    for falsity and scienter as “a single inquiry” when both are at
    issue. 
    253 F.3d 423
    , 429 (9th Cir. 2001). In other words, we
    held that falsity and scienter should be analyzed together
    when both are at issue. In employing this single inquiry, we
    said that “[t]he stricter standard for pleading scienter
    naturally results in a stricter standard for pleading falsity.”
    In re Vantive Corp. Sec. Litig., 
    283 F.3d 1079
    , 1091 (9th Cir.
    2002); see also In re Daou, 411 F.3d at 1015. Under our
    combined standard, we looked not just for allegations giving
    rise to a strong inference of scienter, but for allegations
    giving rise to “a strong inference of fraud.” In re Vantive,
    283 F.3d at 1092; see also In re Read-Rite Corp., 
    335 F.3d 843
    , 848 (9th Cir. 2003).
    The combined approach used in Ronconi, In re Vantive,
    In re Daou, and In re Read-Rite Corp. was abrogated by
    subsequent Supreme Court decisions that treated falsity and
    scienter as separate requirements. See Tellabs, 
    551 U.S. at
    315–18; Matrixx Initiatives, 
    563 U.S. at
    37–49. The separate
    approach employed by the Supreme Court is “clearly
    irreconcilable” with Ronconi’s combined approach. See
    Miller v. Gammie, 
    335 F.3d 889
    , 900 (9th Cir. 2003). Thus,
    although some facts might be used to support both an
    inference of scienter and an inference of falsity, our
    decisions issued after Tellabs have consistently refrained
    from co-mingling the inquiries. See, e.g., In re Rigel
    Pharms., Inc. Sec. Litig., 
    697 F.3d 869
    , 877–83 (9th Cir.
    2012); Zucco, 
    552 F.3d at
    989–99; Metzler, 
    540 F.3d at
    1065–70. To be abundantly clear, this means that we do not
    impute the strong inference standard of scienter to the
    element of falsity; we do not require a “strong inference of
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.    29
    fraud.” Falsity is subject to a particularity requirement and
    the reasonable inference standard of plausibility set out in
    Twombly and Iqbal, and scienter is subject to a particularity
    requirement and a strong inference standard of plausibility.
    g. Use of Confidential Witnesses
    The PSLRA does not necessarily require that a plaintiff
    name his confidential witnesses. In re Daou, 411 F.3d at
    1015. However, to comply with the PSLRA’s particularity
    requirement, plaintiffs must “reveal with particularity the
    sources of their information.” Id. A complaint relying on
    confidential witness statements must describe the
    confidential witnesses “with sufficient particularity to
    establish their reliability and personal knowledge.” Zucco,
    
    552 F.3d at 995
    .
    Confidential witnesses may be used in two situations.
    First, if a complaint relies on a confidential witness and other
    factual information, the confidential witness need not reveal
    his sources provided the other facts provide an adequate
    basis for believing the defendant’s statements were false. 
    Id.
    Second, if the complaint relies on a confidential witness and
    no other information, the complaint must describe the
    confidential witness with “sufficient particularity to support
    the probability that a person in the position occupied by the
    source would possess the information alleged.” 
    Id.
     (quoting
    Novak v. Kasaks, 
    216 F.3d 300
    , 314 (2d Cir. 2000)). In
    determining whether the complaint has “provide[d] an
    adequate basis for determining that the witnesses in question
    have personal knowledge of the events they report,” the
    court considers the level of detail provided by the
    confidential witnesses, the plausibility of the allegations, the
    number of sources, the reliability of the sources,
    corroborating facts, and similar indicia of reliability. 
    Id.
    30    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    h. PSLRA Safe Harbor for Forward-Looking
    Statements
    Even when a plaintiff has adequately pleaded all six
    elements of a Section 10(b) claim, the defendant may be
    protected under the PSLRA’s “safe harbor” provision for
    forward-looking statements. Forward-looking statements
    include “statement[s] of the plans and objectives of
    management for future operations, including plans or
    objectives relating to the products or services of the issuer.”
    15 U.S.C. § 78u-5(i)(1)(B). Pursuant to the safe harbor, an
    issuer will not be liable with respect to any forward-looking
    statement if: (A) the statement is “identified as a forward-
    looking statement, and is accompanied by meaningful
    cautionary statements identifying important factors that
    could cause actual results to differ materially from those in
    the forward-looking statement”; or (B) the plaintiff fails to
    prove that the statement “was made with actual knowledge .
    . . that the statement was false or misleading.” 15 U.S.C. §
    78u-5(c)(1). In other words, “a defendant will not be liable
    for a false or misleading statement if it is forward-looking
    and either is accompanied by cautionary language or is made
    without actual knowledge that it is false or misleading.” In
    re Quality Sys., Inc. Sec. Litig., 
    865 F.3d 1130
    , 1141 (9th
    Cir. 2017).
    IV. SECTION 10(b) AND RULE 10b-5
    For the reasons discussed below, the court holds that
    Plaintiffs have adequately pleaded both falsity and scienter
    as to some of the challenged statements. We also hold that
    the PSLRA’s safe harbor does not preclude liability as to
    some of these statements. We discuss each grouping of
    statements in turn.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   31
    a. Sales Pipeline Statements
    i.   Falsity
    Plaintiffs argue that the sales pipeline statements were
    misleading because they did not reflect the actual state of
    Forescout’s affairs at the time the statements were made. The
    sales pipeline statements can be summarized as making the
    following assertions: (1) Forescout’s disappointing financial
    performance in the second quarter was due to “slipped”
    deals; (2) the “slipped” deals were “tech wins,” meaning the
    business had been awarded to Forescout; (3) each of the
    “slipped” deals was still expected to close by payment within
    the year; (4) Defendants believed they could meet the full
    year revenue guidance even if the “slipped” deals did not
    close; (5) the pipeline was large, healthy, and continuing to
    grow; and (6) the third quarter revenue miss was due to
    delays in closing caused by economic conditions in the
    EMEA region. We hold that Plaintiffs have adequately
    alleged falsity as to each of these assertions.
    First, the court finds that Plaintiffs have met the
    particularity requirement imposed by the PSLRA. As
    discussed above, the PSLRA provides that “if an allegation
    regarding the [misleading] statement or omission is made on
    information and belief, the complaint shall state with
    particularity all facts on which that belief is formed.” 15
    U.S.C. § 78u-4(b)(1). Here, Plaintiffs’ argument for falsity
    is based on Plaintiffs’ beliefs that: the cybersecurity market
    shifted in 2018, Forescout employees struggled to make
    sales in 2019, the “technical wins” were illusory deals rather
    than actual awards of business, the illusory deals were
    included in Forescout’s revenue projections, and there was a
    pressure campaign at Forescout to categorize deals as
    “committed” even when they were not likely to close by
    32   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    payment. As the court will discuss, Plaintiffs support each of
    these beliefs with detailed factual allegations and therefore
    satisfy the PSLRA’s particularity requirement.
    In support of their belief that the market shifted in 2018,
    Plaintiffs alleged the following: There was a market shift in
    2018 to cloud computing that rendered many of Forescout’s
    products obsolete. David Linthicum, an expert in cloud
    computing, asserted that the market began to shift towards
    the cloud technology between 2018 and 2020 and, based on
    his research of Forescout’s product offerings, Forescout
    could not keep up with the shift. Forescout told investors in
    2019 that it did not expect to launch its core cloud-based
    product until late 2020. Multiple CWs blamed the declining
    revenue on pricing pressure and superior cloud-related
    products offered by competitors.
    In support of their belief that Forescout employees
    struggled to make sales in 2019, Plaintiffs alleged the
    following: CW8 stated that sales substantially decreased in
    2019 because customers preferred Forescout’s competitors’
    products. CW8 was able to achieve only 25% of CW8’s $3
    million quota for the year before CW8 left Forescout in
    October 2019. CW1 stated that sales development
    representatives had difficulty meeting their quotas for the
    sales pipeline because of intense competition and lack of
    customer interest. CW1 stated that most sales development
    representatives met only 50% of their targets in the
    beginning of 2019. CW2 stated that Forescout products were
    difficult to sell, causing many employees to leave. CW1,
    CW3, and CW4 stated that customers preferred larger
    cybersecurity firms to Forescout. CW17 stated that some
    sales employees quit because of difficulty selling
    Forescout’s outdated products. CW17 stated that Forescout
    lost every customer in CW17’s territory prior to April 2019,
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.    33
    and Forescout lost its largest customer in Texas by May
    2019.
    In support of their belief that at least some of the
    “technical wins” were actually illusory, Plaintiffs alleged the
    following: CW18 stated that Forescout identified deals with
    only a 50% chance of success as “committed.” CW18 stated
    that Forescout failed to implement a new revenue projection
    system in early 2019, which would have included steps such
    as securing “tech wins,” i.e., firm commitments to do
    business with Forescout, from representatives of buyers with
    economic decision-making authority. CW18 stated that
    abandoning this system resulted in Forescout’s failure to
    meet its sales targets. CW18 stated that an $80 million deal
    repeatedly slipped in 2019. CW18 estimated that one out of
    every five deals in the global sales pipeline was
    miscategorized as “committed” and one out of every three
    seven- or eight-figure deals was miscategorized as
    “committed.” CW12 stated that “committed” deals
    “evaporated” in the middle of 2019. CW10 inherited $1
    million of deals that Forescout had predicted would close,
    but when CW10 spoke to the customers they told CW10 that
    they were not interested in Forescout’s products. CW12
    stated that sales employees became concerned in 2019 that
    “committed” deals would never close.
    In support of their belief that illusory deals were included
    in Forescout’s revenue projections, Plaintiffs alleged the
    following: CW15 stated that “committed” deals lingered in
    the forecast file for months or years without closing. CW19
    stated that “committed” deals (including illusory deals that
    were mischaracterized as “committed”) were included in
    forecasts. CW20 stated that deals were forecasted to close
    within weeks of a quarter, despite the actual length of the
    sales cycle. CW20 stated that deals were regularly forecasted
    34   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    improperly because the steps required to close the deals had
    not taken place.
    In support of their belief that there was a pressure
    campaign at Forescout to categorize illusory deals as
    “committed,” Plaintiffs alleged the following: Multiple CWs
    stated that sales representatives, themselves included, were
    pressured by senior executives to identify numerous seven-
    figure deals as “committed” when, in fact, the buyers had no
    interest. CW13 stated that the pressure campaign also
    applied to deals involving SecurityMatters, which was
    acquired by Forescout in 2018. CW19 stated that he saw and
    heard the head of Americas for Forescout instruct sales
    representatives to identify deals as “committed” in
    Forescout’s Salesforce platform based on only a single
    conversation with a senior executive of the customer in the
    negotiations stage, despite a lack of actual commitment.
    CW9 was pressured by Forescout management to identify a
    $1 million deal with only a 50% chance of success as
    “committed” even though the buyer had no interest in the
    product at that date. CW9’s immediate boss instructed CW9
    to move a $1 million deal to the “committed” category in the
    Salesforce platform so the platform would show a $1 million
    increase in revenue for the quarter, even though the deal was
    not committed. CW7 heard a customer inform Niels Jensen
    (Forescout’s Senior Vice President of Sales for the
    Americas) that it would not place a purchase order before
    September 2019, but Jensen pressured CW7 to list the close
    date on or before the end of September 2019.
    Requiring more detail than those presently alleged would
    transform the PSLRA’s formidable pleading requirement
    into an impossible one. “The PSLRA was designed to
    eliminate frivolous or sham actions, but not actions of
    substance.” Oracle, 
    380 F.3d at 1235
    . As demonstrated by
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.     35
    this court’s recitation, in perhaps tedious detail, of Plaintiffs
    allegations, Plaintiffs have met their burden under the
    PSLRA by stating with particularity the facts supporting
    each of their beliefs as to why the challenged statements
    were false or misleading. Defendants’ argument that
    Plaintiffs alleged “insufficient particularized facts” as to the
    sales pipeline statements asks the court to impose an
    impossibly high burden on securities action plaintiffs.
    The district court’s holding to the contrary relied on a
    misinterpretation of the challenged statements. The district
    court reasoned that Plaintiffs “fail[ed] to provide sufficient
    facts indicating any of the ‘committed’ deals were falsely
    reported as ‘committed.’” Defendants echo this reasoning by
    arguing that Plaintiffs failed to show that Defendants
    referred to any specific misclassified deals when they spoke
    about having “technical wins” and about deals remaining in
    the pipeline. This argument fails because Plaintiffs alleged
    particular facts supporting their belief that the company had
    a widespread practice of classifying illusory deals as
    “committed” and including these deals in their forecasts.
    When Defendants blamed missed projections on deals
    having “slipped” and stated generally that “every one of
    those deals is still in the pipeline,” Defendants did not refer
    to any specific deals—they themselves never identified
    which deals were the “slipped” deals leading to the revenue
    miss. A finder of fact could reasonably conclude that, in a
    company with a widespread practice of including illusory
    deals in forecasts, some of the deals identified as
    “committed,” but that did not close in a given quarter, were
    indeed illusory.
    Next, Defendants argue that Plaintiffs failed to connect
    their allegations that deals were wrongfully marked
    “committed” in internal company software with the
    36   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    misleading nature of the statements. This argument fails
    because Plaintiffs also alleged facts showing that deals
    internally marked “committed” were included in company
    projections. It follows that, when Forescout missed revenue
    projections, at least part of the reason for the poor
    performance was because the projections included these
    illusory deals, and these deals never closed by payment into
    Forescout’s revenue. It therefore follows that at least one
    reason for missed revenue projections was the mislabeling
    of illusory deals as “committed,” making it reasonably
    plausible that Defendants’ statements blaming the missed
    revenue on “slipped” deals was misleading.
    The same reasoning applies to Defendants’ statements
    blaming missed revenue guidance on conditions in the
    EMEA region. It follows that, if a significant cause of the
    missed revenue guidance was the misclassification of
    illusory deals, it was misleading to blame the revenue miss
    entirely on EMEA conditions (even if EMEA conditions
    were also a factor in the financial performance).
    Defendants also argue that most of the challenged
    statements are “nonactionable puffery.” Defendants argue
    that phrases such as “tracking very well” or “very large
    pipeline” are nonactionable because they do not convey
    concrete, verifiable facts. We reject this argument. Although
    “vague statements of optimism” are generally not actionable
    because investors “know how to devalue the optimism of
    corporate executives,” In re Cutera Sec. Litig., 
    610 F.3d 1103
    , 1111 (9th Cir. 2010), “general statements of optimism,
    when taken in context, may form a basis for a securities fraud
    claim.” Warshaw v. Xoma Corp., 
    74 F.3d 955
    , 959 (9th Cir.
    1996). In Warshaw, for example, the court held that a
    biotech company president’s statement that “everything
    [was] going fine” was actionable when made in response to
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   37
    market fears about the company securing FDA approval on
    a major product. 
    74 F.3d at 959
    .
    Here, Plaintiffs have plausibly alleged that the
    challenged statements “contravened the unflattering facts in
    [Forescout’s] possession.” 
    Id. at 960
    . The statements went
    beyond mere optimism by “provid[ing] a concrete
    description of the past and present state of the pipeline.”
    Quality Sys., 
    865 F.3d at
    1143–44 (holding that statements
    representing that a company’s pipeline is “very consistent,”
    “deep,” and “keeps growing,” and that “[t]here is nothing
    drying up” were actionable and not mere puffery).
    Moreover, many of the challenged statements were made
    during earnings conference calls after Forescout announced
    disappointing financial predictions or results, and most of
    the challenged statements were made in response to specific
    questions asked by financial analysts. Given this context, the
    statements cannot be discounted as mere “puffery.”
    Similarly, we reject Defendants’ argument that the
    challenged statements were “nonactionable opinions.”
    When Defendants “repeatedly reassured investors during the
    class period that the number . . . of prospective sales in the
    pipeline was unchanged . . . and reassured them that the
    pipeline was full and growing,” they “affirmatively create[d]
    an impression of a state of affairs.” 
    Id. at 1144
     (quoting
    Brody v. Transitional Hosps. Corp., 
    280 F.3d 997
    , 1006 (9th
    Cir. 2002)). These concrete assurances did not “fairly align[]
    with the information in [Forescout’s] possession at the time”
    and are therefore actionable. Omnicare, 575 U.S. at 189.
    Next, Defendants challenge Plaintiffs’ reliance on CWs.
    The SCAC contains statements by twenty CWs, all former
    employees of Forescout. According to Defendants, “the
    CWs provide no basis for any personal knowledge of
    38   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    corporate-level pipeline . . . sufficient to plead falsity.” We
    reject this argument. The adequacy of the SCAC does not
    depend on each CW possessing inside knowledge about
    corporate-level trends; Plaintiffs need only provide a basis
    for each CW’s knowledge about the specific statements he
    made. The SCAC meets this burden. For example, the SCAC
    describes CW17 as a “Strategic Account Manager . . . at
    Forescout from April 2019 to February 2021, who sold
    Forescout’s products to large enterprises in Houston, Austin
    and San Antonio.” This description adequately explains how
    CW17 possessed the personal knowledge that Forescout lost
    its largest customer in Texas in May 2019. Each of the CWs
    worked at Forescout during the Class Period or immediately
    prior to the Class Period. Many of the CWs described
    conversations that they themselves heard (e.g., CW19 heard
    an executive tell employees to mark a deal as committed) or
    practices to which they themselves were subjected (e.g.,
    multiple CWs were pressured to list deals as “committed”).
    The SCAC thus sufficiently explains how each CW
    possessed knowledge about the statements he made. Cf.
    Zucco, 
    552 F.3d at 996
     (reasoning, for example, that a
    human-resources employee was not positioned to know the
    workings of the finance department, and CWs who were not
    employed during the class period were not positioned to
    know about accounting practices during that time). Though
    the CWs, as individuals, might not have known about
    corporate-level trends, their statements combine to tell a
    plausible story about Forescout’s pipeline.
    Defendants take particular issue with Plaintiffs’ reliance
    on CW18, the “senior executive” who estimated that one out
    of every five deals and one out of every three seven- or eight-
    figure deals was illusory. Unlike most of the CW statements,
    which regarded only personal experiences or regional trends,
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   39
    CW18’s estimates pertained to the sales pipeline on a
    company-wide level. According to Defendants, “Plaintiffs
    say nothing to establish CW18’s personal knowledge of
    global . . . pipeline.” We disagree.
    The SCAC describes CW18 as “a former senior
    executive at Forescout who served as the Global Talent and
    Enablement Manager (“GTEM”) . . . from June 2018 to
    December 2020 and trained and supervised [account
    managers] and other sales representatives.” CW18’s title
    alone suggests that CW18 dealt with the company on a
    “global” level. Further, based on CW18’s alleged
    supervision of sales representatives, it is plausible that
    CW18 would have knowledge about the way such
    employees classified deals in the pipeline. Though CW18’s
    estimates might not be 100% perfect, the court can consider
    the fact that they are estimates—not hard facts—without
    disregarding them entirely.
    Lastly, we reject Defendants’ argument that Plaintiffs
    “simply juxtapose [the] CWs’ subjective assessments of
    deals with managers’ conflicting business judgments.”
    Although some of the CW statements contain subjective
    assessments of deals (e.g., CW18’s estimate that 1 out of
    every 5 deals was illusory), the SCAC contains plenty of
    allegations of verifiable facts (e.g., CW17’s statement that
    Forescout lost its largest customer in Texas in May 2019).
    Having considered the level of detail of the CW statements,
    the number of CWs, and the consistency between the CW’s
    statements of subjective opinion and those of verifiable fact,
    we find that the CWs tell a reasonably plausible story about
    Forescout’s state of affairs. See Zucco, 
    552 F.3d at 995
    .
    40   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    ii.   Scienter
    Plaintiffs’ allegations of a company-wide pressure
    campaign, on their own, are sufficient to raise a strong
    inference of scienter. Plaintiffs argue that Defendants must
    have known that deals were being miscategorized because
    the Individual Defendants themselves participated in the
    widespread pressure campaign to do so. The SCAC contains
    the following allegations: CW18 stated that it was normal
    practice to misidentify deals with only a 50% chance of
    closing as “committed.” CW7 and CW14 stated that Steve
    Redman (Forescout’s Chief Revenue Officer) pressured
    sales representatives to identify illusory deals as
    “committed.” Jensen and Redman pressured CW7 and
    CW14 to report that a $2 million deal would close before
    September 2019 even though the client had told Jensen in a
    conference call with CW7 that it could not meet this
    timeline. CW13 stated that sales employees at
    SecurityMatters, an acquisition of Forescout, were pressured
    to list deals as “committed” even though they knew there
    was no actual commitment from buyers, that the head of
    SecurityMatters left Forescout in January 2020 because he
    was upset with the pressure campaign, and that the pressure
    campaign came directly from DeCesare. At a breakout
    session during a “sales kickoff” event in January 2020,
    CW19 heard Matt Hartley (Forescout’s Vice President of the
    Americas) instruct sales personnel that deals should be
    identified as “committed” in the Salesforce platform “once
    negotiations started” even though there was no real
    commitment from customers.
    These facts raise a strong inference that DeCesare
    participated in the alleged pressure campaign and therefore
    knew that illusory deals were included in sales projections.
    CW13’s allegations are particularly persuasive. CW13 was
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   41
    a Senior Administrative Assistant and Office Manager at
    Forescout from November 2018 to March 2020, and joined
    the company through its acquisition of SecurityMatters. As
    an administrator and office manager, it is likely that CW13
    regularly communicated with the employees who were
    themselves subject to the pressure campaign. Defendants
    argue that CW13’s statements are the equivalent of generally
    alleging that conditions in a company are “known
    internally.” We reject this argument. CW13 did not state that
    conditions were generally known or merely “known
    internally” at Forescout. Instead, CW13 identified a specific
    group of employees (sales employees at SecurityMatters)
    who were subjected to the alleged pressure. CW13 also
    identified a specific high-level employee (the head of
    SecurityMatters) who found the pressure campaign so
    burdensome that he left the company. These particularized
    facts support the inference that Forescout executives exerted
    pressure on SecurityMatters employees and in turn
    corroborate Plaintiffs’ allegations of a widespread pressure
    campaign at Forescout.
    The inference of scienter is bolstered by Plaintiffs’
    allegations that DeCesare had access to information about
    the sales pipeline and the status of deals through internal
    reports and Clari, a revenue platform used to track deals. As
    to the internal reports, Plaintiffs alleged: CW20 was a Senior
    Deal Desk Manager at Forescout. CW20 reported to Mick
    Roberts (Forescout’s Director of the Global Deal Desk), who
    reported to Aaron Martin (Forescout’s Senior Vice President
    of Revenue Operations), who reported to DeCesare. CW20
    gathered information from sales representatives and
    prepared updates using Smartsheet, a software program that
    gathers information from Salesforce data concerning the
    status of deals. These updates contained information
    42       GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    regarding deals valued at $500,000 or more, including the
    status of negotiations, the steps remaining to close a deal,
    and the expected dollar amount for each deal. Roberts told
    CW20 that the Smartsheet updates were required because
    Martin presented this information to DeCesare in weekly
    meetings.
    As to Clari, Plaintiffs alleged: CW17, CW18, and CW20
    stated that DeCesare, Redman, and other executives used
    Clari to track sales and monitor sales representatives, deals,
    and forecasts. Clari contained real-time information on a
    company-wide level that would allow Individual Defendants
    to learn when the company was short on its pipeline, identify
    deals that were at risk, and predict outcomes early in the
    quarter. DeCesare publicly stated, “Clari provides new
    visibility into the sales execution process that is
    unparalleled.” 4
    Individual Defendants’ access to internal reports and
    Clari support the inference of scienter. First, Plaintiffs
    alleged with particularity that DeCesare accessed the
    internal reports. See Okla. Police Pension & Ret. Sys. v.
    Lifelock, Inc., 
    780 F. App’x 480
    , 484 n.5 (9th Cir. 2019)
    (finding a witness’s assertions that the witness’s supervisor
    and the defendant met regularly to discuss reports prepared
    by the witness sufficient to establish, at the pleading phase,
    that the defendant had access to the information in the
    reports). As to Clari, three different CWs, including
    CW18—a “senior executive” and “Global Talent and
    Enablement Manager”—alleged that DeCesare himself
    accessed Clari. The CW allegations are corroborated by
    DeCesare’s public statement implying that he himself used
    4
    The district court took judicial notice of this statement.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.            43
    the system. Although Defendants point out that DeCesare’s
    public statement is undated, the fact that CW17, CW18, and
    CW20 were all employed during the Class Period
    strengthens the inference that DeCesare used Clari during
    the Class Period.
    Second, Plaintiffs adequately alleged the contents of the
    information Individual Defendants accessed because the
    SCAC includes particularized details about the data to be
    reviewed. In Oracle, the court found access to information
    allegations sufficient to support scienter where the complaint
    included specific facts similar to those alleged here.
    Compare 
    380 F.3d at 1231
     (observing that the defendant
    “maintained an internal database covering global
    information about sales” including “up to the minute”
    information), and 
    id.
     (noting that former employees
    “testif[ied] to a major slowdown in sales”), and 
    id.
     (stating
    that “by the summer 2000, the telephones in General
    Business West ‘went dead’”), with SCAC ¶ 43 (describing
    Clari’s forecasts regarding deals, sales, and employees as
    “up-to[-]the-minute” and “company-wide”), and id. ¶ 36
    (recounting five CWs’ statements that Forescout struggled
    to sell products because customers preferred other vendors),
    and id. ¶ 99.C (“CW17 states that Forescout lost every single
    customer in CW17’s territory in southern Texas by April
    2019.”). These particularized allegations regarding
    Individual Defendants’ access to information about the
    pipeline further enhance the inference of scienter. 5
    5
    We offer no opinion as to whether the access to information allegations,
    on their own, would support a strong inference of scienter. We hold only
    that these allegations enhance the strong inference already raised by the
    pressure campaign allegations.
    44   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    iii.   Forward-looking Statements
    Although Plaintiffs have adequately pleaded falsity and
    scienter as to all of the sales pipeline statements, some of
    these statements are protected by the PSLRA’s safe harbor
    for forward-looking statements. The sales pipeline
    statements are forward-looking to the extent they assert that
    (1) each of the “slipped” deals was still expected to close
    within the year, and (2) Defendants believed they could meet
    the full year revenue guidance even if the “slipped” deals did
    not close. These statements are forward-looking because
    they constitute “statement[s] of future economic
    performance.” 15 U.S.C. § 78u-5(i)(1)(C); Wochos v. Tesla,
    Inc., 
    985 F.3d 1180
    , 1192 (9th Cir. 2021). Forescout
    identified these statements as forward-looking during the
    May 9, 2019, and August 17, 2019, earnings conference calls
    during which they were made. During these calls, Forescout
    directed investors to its SEC filings and earnings statements
    made on the same dates. The relevant earnings statements
    contained meaningful cautionary language listing specific
    factors that might affect the company’s likelihood of closing
    on its deals and achieving its revenue goals. For example,
    the May 9, 2019, earnings statement provides, “[these]
    forward-looking statements . . . involve risks and
    uncertainties . . . [including] the evolution of the cyberthreat
    landscape. . . developments and trends in the domestic and
    international markets for network security products . . .
    fluctuations in our quarterly results of operations and other
    operating measures; increasing competition.” The August
    17, 2019, statement contains similar meaningful cautionary
    language. These statements are therefore protected by the
    safe harbor. See 15 U.S.C. § 78u-5(c)(1).
    Forescout’s statements are not forward-looking to the
    extent they assert that (1) Forescout’s disappointing
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.    45
    financial performance in the second quarter was due to
    “slipped” deals; (2) the “slipped” deals were “tech wins”; (3)
    the pipeline was large, healthy, and continuing to grow; and
    (4) the third quarter revenue miss was due to delays in
    closing caused by economic conditions in the EMEA region.
    Such statements describe past and current conditions, rather
    than plans or objectives for future operations. See Quality
    Sys., 
    865 F.3d at 1143
     (holding that statements addressing
    the past and current state of the sales pipeline, such as “[o]ur
    pipeline continues to build to record levels,” were non-
    forward-looking statements). Because these statements are
    not forward-looking, they are not protected by the safe
    harbor.
    b. Sales Employee Statements
    First, we take the time to clarify those aspects of the
    statements that Plaintiffs alleged to be misleading. The
    district court interpreted the SCAC as alleging that Forescout
    misled its employees as to the amount of hiring or firing
    taking place in the Company. The district court reasoned that
    “Defendants’ alleged misstatements did not indicate there
    would be no employee turnover,” and that, although the
    CWs stated many employees left Forescout during the Class
    Period, the CWs also stated that Forescout was hiring. But
    the assertion Plaintiffs challenge here is narrower: Plaintiffs
    argue that Forescout misled investors as to the level of
    experience of its sales force at the time of the statements.
    Specifically, Plaintiffs alleged that Forescout misled
    investors about the percentage of sales employees who were
    “ramped up”—a figure Plaintiffs often referred to in the
    SCAC as Forescout’s “sales productivity.” According to the
    SCAC, Forescout defined “ramped up” employees as those
    having two or more years of experience in the same territory.
    46   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    Plaintiffs argue that the percentage of “ramped up”
    employees was material to investors because “the Company
    informed investors that its sales representatives’
    productivity is directly tied to the duration of their tenure,
    with a 100% increase in productivity after the second year at
    Forescout, and 50% higher than second-year productivity in
    the third year at Forescout.” During the May 9, 2019,
    earnings conference call, DeCesare tied the amount of time
    a Named Account Manager had been at Forescout to the
    “visibility” of the Company’s pipeline. It is unclear exactly
    what DeCesare meant by “visibility of the Company’s
    pipeline,” but the SCAC describes this statement as meaning
    that “the longer a sales representative was at Forescout, the
    greater the likelihood that the sales representative would
    generate more deals and greater revenue.” For these reasons,
    Plaintiffs are concerned not with Forescout’s turnover rate
    on a general level, but with the number and percentage of
    “ramped up” sales employees in Forescout’s sales force at
    the time of the statements.
    Defendants argue that Plaintiffs conflate “sales
    productivity” with the percentage of “ramped up” sales
    representatives and note that this percentage did not track
    employees’ sales productivity, total employment duration,
    or general sales experience. We recognize that the
    percentage of “ramped up” employees is not a perfect proxy
    for “sales productivity.” But read in context, most of the
    allegedly misleading statements specifically address this
    percentage. For example, during the August 7, 2019,
    earnings conference call, DeCesare mentioned that the
    percentage of “ramped up” sales employees was 50% at the
    end of 2018, then said that the current percentage was
    “tracking very well for us.” In this context, DeCesare clearly
    meant that the percentage of “ramped up” employees was
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   47
    “tracking very well,” not Forescout’s sales productivity
    overall.
    DeCesare’s statement during the May 9, 2019, earnings
    conference call, however, did not specifically address the
    percentage of “ramped up” employees. In response to an
    analyst’s question about “sales capacity,” DeCesare stated,
    “we feel like we are tracking very well against our sales
    productivity” and “[n]othing has changed at those levels.”
    The SCAC does not indicate that DeCesare and the analyst
    ever specified that “sales productivity” or “sales capacity”
    referred to the percentage of “ramped up” sales employees.
    It is therefore unclear that this statement was rendered
    misleading by the omission of facts relating to a decline in
    the number of “ramped up” sales employees.
    However, even if we accept for the sake of argument that
    the percentage of “ramped up” sales employees was a
    sufficient indicator of Forescout’s “sales productivity,”
    Plaintiffs’ argument fails because Plaintiffs did not allege
    with particularity that the number or percentage of
    Forescout’s “ramped up” sales employees had dropped by
    the time Forescout made the allegedly misleading
    statements. The relevant statements occurred on March 4,
    May 9, and August 7 of 2019. In support of their belief that
    the percentage of “ramped up” sales employees had fallen
    by these dates, Plaintiffs offered numerous CW statements
    regarding employee turnover throughout 2019.
    The CWs stated that: Forescout’s total sales force
    declined from 400 employees in 2018 to 300 employees by
    the end of 2019 and the beginning of 2020. Between 2019
    and 2020, “Forescout replaced 100 experienced sales
    representatives with inexperienced ones who were unable to
    close deals given the lengthy sales cycle.” Significant cuts
    48   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    were made in the commercial division in February 2019. An
    entire sales team was cut in the spring of 2019. A total of
    twenty-five      to    thirty     “Business      Development
    Representatives” and “Sales Development Representatives”
    were terminated or left Forescout in the first months of 2019.
    Layoffs occurred in five rounds in 2019 and 2020, with most
    cuts made in 2019. Around May 2019, Forescout made plans
    to terminate more employees that summer. In 2019,
    Forescout terminated or lost 25–30 of its “Named Account
    Managers” with two or more years of experience in their
    territories. There were numerous hiring freezes in 2019. In
    August 2019, Forescout laid off “a significant number” of
    sales representatives dedicated to the healthcare and
    financial services industry. In the third quarter of 2019, an
    entire section of a major division was eliminated. In addition
    to the CW statements, Plaintiffs noted that, according to
    Forescout’s 10-K for 2019, the percentage of Forescout’s
    “ramped up” sales employees declined from 50% to 38%
    between the end of 2018 and the end of 2019.
    Although the CWs asserted that numerous layoffs
    occurred at some point in 2019, these statements are unclear
    as to the actual timeline at which company-wide layoffs
    occurred. Plaintiffs’ belief that company-wide lay-offs had
    already begun at the time the statements were made is simply
    not supported by the CWs’ vague statements that layoffs
    occurred in “spring 2019,” “summer 2019,” or just “2019.”
    Similarly, the allegation that “Forescout replaced 100
    experienced sales representatives with inexperienced ones”
    between 2019 and 2020 does not establish that Forescout
    made such replacements prior to March 4, May 9, or August
    7, 2019. The allegation that significant cuts were made in the
    commercial division in February 2019, does not establish
    that company-wide lay-offs had occurred by February 2019.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.    49
    The fact that the percentage of “ramped up” sales employees
    declined to 38% by the end of 2019 is similarly unhelpful as
    it offers no insight into the percentage at the time the
    statements were made. Accordingly, Plaintiffs failed to
    plead with particularity that Forescout’s statements about the
    experience of its sales force were false or misleading.
    Plaintiffs accord too much weight to Forescout’s
    “specific admission” that the percentage of “ramped up”
    sales employees declined to 38% by the end of 2019.
    Plaintiffs argue that this post-class period disclosure
    supports a finding that the relevant percentage had fallen by
    the date of the statements. The problem with Plaintiffs’
    “admission” argument is not that Forescout’s disclosure
    occurred after the statements were made, but that the
    disclosure pertained only to conditions existing after the
    statements were made (at the end of 2019). Forescout made
    no admissions about the relevant percentage as of the dates
    of the challenged statements.
    Similarly meritless is Plaintiffs’ reliance on In re Daou
    Sys., Inc., Sec. Litig., 
    411 F.3d 1006
     (9th Cir. 2005). In In re
    Daou, the court reversed dismissal of the plaintiffs’ claim
    that the defendant company understated the rate of employee
    attrition. Id. at 1020. The complaint alleged that “[e]mployee
    turnover, especially among Field Service engineers,
    exceeded 40%,” but the defendants stated that “attrition
    within the technical ranks of employees was only 6.8%.” Id.
    This court found that the plaintiffs adequately alleged falsity
    by alleging “[s]uch discrepancy between what [the
    defendants] reported and the allegedly true state of affairs of
    [the company].” Id. at 1021. Plaintiffs argue that the district
    court failed to follow In re Daou by overlooking the
    allegation that 100 experienced sales representatives were
    replaced with inexperienced employees. However, unlike in
    50   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    In re Daou, Plaintiffs have failed to allege the “true state of
    affairs” at the time of the alleged misstatements. The SCAC
    does not specify when in 2019 these experienced employees
    were replaced or specify the percentage of “ramped up”
    employees at the time of the statements. Accordingly,
    Plaintiffs have failed adequately to plead falsity as to the
    sales employee statements.
    c. Channel Partner Statements
    Plaintiffs argue that Forescout misled investors by
    stating that the company might lose business as a result of
    announcing the merger with Advent and failing to disclose
    that Forescout had already lost three major channel partner
    relationships because of the announcement. This argument
    fails because Plaintiffs failed to plead with particularity that
    the channel partner relationships terminated prior to the date
    on which Forescout made the alleged statements, and
    therefore failed to plead falsity.
    Forescout announced the planned merger with Advent
    on February 6, 2020. On February 28, 2020, Forescout filed
    with the SEC a Form 10-K for 2019, which stated, “[t]he
    announcement and pendency of our agreement to be
    acquired by Advent could adversely affect our business”
    (emphasis added). Forescout included a similar disclosure in
    a proxy statement issued on March 24, 2020, in connection
    with the planned acquisition. On May 19, 2020, Forescout
    filed the Delaware Complaint, which revealed that the
    February 6, 2020, announcement of the deal with Advent led
    to the termination of three major channel partner
    relationships, resulting in the loss of tens of millions of
    dollars of potential profits to Forescout. Based on these
    dates, the channel partner losses occurred sometime between
    February 6, 2020, and May 19, 2020.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   51
    Plaintiffs argue that, because the channel partner losses
    occurred as a result of the February 6, 2020, announcement,
    they must have occurred prior to the February 28, 2020, and
    March 24, 2020, statements. However, this court recently
    held that “temporal proximity alone does not satisfy the
    particularity requirements.” Twitter, 29 F.4th at 622. In
    Twitter, the plaintiffs alleged that Twitter misled investors
    by stating on July 26, 2019, and July 31, 2019, that Twitter
    was working on the performance of its products and that
    some products might contain undetected software errors. Id.
    at 621. On August 6, 2019, Twitter tweeted that it “recently
    discovered” software bugs in one of its products. Id. at 617.
    The Twitter investors argued that the August 6 tweet was
    sufficient to show that Twitter already knew about existing
    software bugs when it made its July statements. Id. at 622.
    This court rejected the argument, finding the temporal
    proximity of the August 6 tweet insufficient to plead with
    particularity that Twitter knew of the software bugs in late
    July. Id. at 621.
    Twitter is on point with the present issue. It is
    inconsequential that Plaintiffs rely on an event prior to the
    alleged statements (the February 6, announcement of the
    merger), rather than an event after the alleged statements
    (like the August 6, tweet, in Twitter). We see no reason why
    temporal proximity would be sufficient to plead that an event
    occurred shortly after another event if it is not sufficient to
    plead that an event occurred shortly before another event.
    Plaintiffs also alleged that Advent “received alarming
    news” on March 20, 2020, and argue that this news must
    have been related to the channel partner terminations. In
    support of this theory, Plaintiffs alleged that Advent had
    access to Forescout’s sales pipeline predictor tool;
    presumably such access would allow Advent to learn of
    52   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    business developments such as channel partner terminations
    prior to the general public or Forescout’s investors.
    Plaintiffs’ argument fails, however, because Defendants
    stated in the Delaware proceeding that the “alarming news”
    Advent received on March 20, 2020, was Forescout’s
    preview of its first quarter results, and Plaintiffs have failed
    to provide any particularized allegations suggesting that the
    “alarming news” was anything other than the first quarter
    results. The mere fact that Forescout announced
    disappointing financial results for the first quarter of 2020 is
    not enough for Plaintiffs to have alleged with particularity
    that the specific channel partner relationships at issue
    terminated during that quarter.
    Lastly, Plaintiffs argue that they need not identify the
    precise dates of the channel partner losses because falsity is
    not subject to a heightened pleading standard, so Plaintiffs
    must show only that their falsity allegations are plausible.
    Plaintiffs are correct that falsity, unlike scienter, is not
    subject to the “strong inference” pleading standard.
    However, Plaintiffs confuse particularity (the level of detail
    required in the allegations) with plausibility (the strength of
    the inference that an element of the claim is satisfied based
    upon the facts alleged). Thus, while it may be plausible
    (under the reasonable inference standard of Twombly/Iqbal)
    that the channel partner losses occurred prior to Forescout’s
    statements, Plaintiffs’ claim nonetheless fails for lack of
    detail.
    d. Merger Statements
    i.   Falsity
    Plaintiffs adequately pleaded falsity as to the May 11,
    2020, statement that Defendants expected the merger to
    close. As a preliminary matter, the district court erred in
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.    53
    reasoning that the merger statements did not create an
    affirmative impression that the merger would close. The
    district court relied on In re Lifelock, Inc. Securities
    Litigation, in which this court affirmed the district court’s
    holding that the phrase “our compliance with the FTC order”
    did not create an affirmative impression that the defendant
    was actually in compliance with the FTC order. 690 Fed.
    App’x 947, 951–52 (9th Cir. 2017). The statement in
    Lifelock is not analogous to the statements here. In its full
    context, the statement in Lifelock read, “On January 17,
    2014, we met with FTC staff . . . to discuss issues regarding
    allegations . . . against us relating to our compliance with the
    FTC order.” Id. at 951 (emphasis added). The reference to
    “our compliance with the FTC order” is merely a description
    of the topic of communication—nothing in the sentence
    implies that the defendants were or were not in compliance
    with the order. In contrast, here, a plain reading of the
    statements does suggest that Defendants believed the merger
    would close on May 18. The fact that the statements include
    phrases such as “[w]e look forward to” and “[w]e currently
    expect” might render the statements opinions rather than
    assertions of concrete fact, but it does not follow that the
    statements do not create an affirmative impression that there
    was an expectation the merger would close on time.
    We next turn to the question of whether Defendants’
    statements of opinion that the merger would close were
    misleading. To plead adequately that the merger statements
    were false or misleading, Plaintiffs were required to allege
    particular material facts regarding the basis for Forescout’s
    opinion that the merger with Advent would close, the
    omission of which made the statements “misleading to a
    reasonable person reading the statement fairly and in
    context.” Omnicare, 575 U.S. at 194. Plaintiffs identified
    54   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    two communications by Advent to Forescout, the omission
    of which they contend rendered Forescout’s merger
    statements misleading. First, in an April 20, 2020, letter,
    Advent expressed concerns about Forescout’s deteriorating
    performance and said it was reviewing Forescout’s business
    to assess whether closing conditions would be satisfied.
    Second, on May 8, 2020, Advent’s head of technology
    investment told DeCesare during a phone call that Advent
    was considering not closing the merger and that Advent
    could not “make the numbers work.”
    We agree with the district court that Forescout did not
    mislead investors by failing to disclose Advent’s April 20,
    2020, letter. As the district court reasoned, Advent’s
    statement that it was “assess[ing] conditions to closing” was
    consistent with a review of conditions resulting in an actual
    close of the merger. However, the omission of the May 8,
    2020, phone call, in which Advent informed Forescout that
    it was considering not closing the merger, was certainly
    inconsistent with Forescout’s May 11, 2020, statement that
    it expected the merger to close. Even if Forescout’s
    executives sincerely believed that the merger would still
    close as planned, Forescout’s May 11 statement did not
    “fairly align[] with the information in the issuer’s possession
    at the time”—i.e., that Advent was reconsidering the deal.
    Id. at 189; see also Lloyd v. CVB Fin. Corp., 
    811 F.3d 1200
    ,
    1208–09 (9th Cir. 2016).
    We reject Defendants’ argument that Forescout did not
    mislead investors because it made “multiple specific
    warnings” about the transaction, including that the timing of
    closing was uncertain and that closing conditions might
    impact the deal’s course. Defendants cannot rely on
    boilerplate language describing hypothetical risks to avoid
    liability for the failure to disclose that the company already
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.     55
    had information suggesting the merger might not ensue. See
    In re Alphabet, Inc., 1 F.4th at 702 (holding that the plaintiffs
    alleged actionable misstatements because the defendant
    company included as a risk factor concerns about data
    security but did not mention a security vulnerability that the
    company had already discovered). We therefore hold that
    Plaintiffs adequately pleaded falsity as to the May 11, 2020,
    statement.
    ii.    Scienter
    We also hold that Plaintiffs adequately alleged scienter
    as to the May 11, 2020, statement. That DeCesare and Harms
    were the corporate officials responsible for communicating
    with Advent, is corroborated thoroughly by Defendants’
    allegations in the Delaware Complaint. Moreover,
    Defendants themselves alleged in the Delaware Complaint
    that Advent’s representative told DeCesare directly during
    the May 8, 2020, phone call that Advent was considering not
    closing the merger. The fact that DeCesare was aware as of
    May 8, of Advent’s reconsideration of the merger is
    sufficient to raise a strong inference that Defendants knew
    of the possibility of misleading the shareholders by stating
    on May 11, 2020, “[w]e look forward to completing our
    pending transaction with Advent.”
    Defendants argue that they lacked scienter because they
    were confident that the transaction was binding, as
    evidenced by Forescout’s seeking specific performance of
    the merger in Delaware Court. This argument is not
    persuasive because whether the original merger agreement
    was binding on Advent is not relevant. The issue is whether
    Defendants knew that Advent was reconsidering the original
    merger agreement—it was Advent’s reconsideration of the
    56    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    merger, not whether such reconsideration was proper, that
    rendered the May 11 statement misleading to shareholders.
    Defendants also argue that Advent’s true intentions were
    unknown before May 15, 2020, as evidenced by the
    Delaware Complaint, in which Forescout stated: “At first, it
    seemed that Advent was testing Forescout’s appetite to
    reprice the deal.” There is little persuasive value in
    Defendants’ own assertions that they did not believe that
    Advent was seriously reconsidering the merger. If anything,
    the fact that Defendants suspected that Advent wanted to
    reprice the deal supports the inference that Defendants were
    not confident the merger would close on its original terms,
    and therefore knew it would be misleading to investors to
    state otherwise. Because the May 11, 2020, press release
    stated that management looked forward to closing the
    merger deal but omitted management’s thought that Advent
    was perhaps seeking a different price, it is, at best, a half-
    truth.
    iii.    Forward-Looking Statements
    The May 11, 2020, merger statement is not protected by
    the safe harbor for forward-looking statements because it
    was not accompanied by meaningful cautionary language. 6
    To be “meaningful,” the cautionary language must
    “identify[] important factors that could cause actual results
    to differ.” 15 U.S.C. § 78u-5(c)(1)(A)(i).
    Here, the most relevant risk disclosed by Defendants was
    “the risk that the conditions to the closing of the transaction
    are not satisfied or that the transaction is not consummated.”
    6
    Because we find that there was no meaningful cautionary language, we
    do not consider Plaintiffs’ argument that the merger statement was not
    “forward-looking” within the meaning of the statute.
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.              57
    We agree with Plaintiffs that this language is not
    “meaningful” because it amounts to only a boilerplate listing
    of generic risks and does not mention the specific risk to
    which Forescout had been alerted—the risk that Advent
    would back out of the merger. Our conclusion is bolstered
    by the fact that Defendants did not meaningfully update the
    risk disclosure after the May 8, 2020, phone call to reflect
    the new development that Advent was reconsidering the
    transaction. 7
    When analyzing the falsity element of a securities claim,
    this court has held that risk disclosures can be misleading to
    investors when they “speak[] entirely of as-yet-unrealized
    risks and contingencies” and do not “alert[] the reader that
    7
    The February 6, 2020, press release, which announced the pending
    merger, listed as risks associated with the merger: “the risk that the
    conditions to the closing of the transaction are not satisfied, including
    the risk that required approvals from the stockholders of the Company
    for the transaction or required regulatory approvals are not obtained;
    potential litigation relating to the transaction; uncertainties as to the
    timing of the consummation of the transaction and the ability of each
    party to consummate the transaction; risks that the proposed transaction
    disrupts the current plans and operations of the Company . . . .” The May
    11, 2020, press release, which included the challenged statement, listed
    as risks associated with the merger: “the risk that the conditions to the
    closing of the transaction are not satisfied or that the transaction is not
    consummated; potential litigation relating to the transaction;
    uncertainties as to the timing of the consummation of the transaction and
    the ability of each party to consummate the transaction; risks that the
    proposed transaction disrupts our current plans and operations . . . .” The
    risk disclosures before and after the May 8, 2020, call were nearly
    identical, except for the addition in the May 11, 2020, press release of
    the risk “that the transaction is not consummated.” The court is not
    persuaded that this update meaningfully reflected the risk of which
    Forescout and its executives were aware: that Advent would seek to
    terminate the merger.
    58    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    some of these risks may already have come to fruition.” See
    Berson v. Applied Signal Tech., Inc., 
    527 F.3d 982
    , 985–87
    (9th Cir. 2008); In re Alphabet, Inc., 1 F.4th at 703. The same
    logic follows in the context of the safe harbor: cautionary
    language is not “meaningful” if it discusses as a mere
    possibility a risk that has already materialized. As of May
    11, 2020, the risk that Advent would terminate merger
    proceedings had not yet become an absolute certainty.
    However, Forescout was aware of a significant likelihood
    that the risk would materialize and did not sufficiently
    apprise its investors of this development. The risk disclosure
    contained in the May 11, 2020, press release was therefore
    not “meaningful cautionary language” as required for safe-
    harbor protection.
    Finally, Defendants cannot invoke safe-harbor
    protection on the basis that they lacked “actual knowledge
    of falsity,” because DeCesare himself received the news that
    Advent was reconsidering the merger.
    V. SECTION 20(a)
    The district court dismissed Plaintiffs’ Section 20(a)
    claims on the basis that Plaintiffs failed adequately to allege
    Section 10(b) violations. Because the court holds that
    Plaintiffs adequately stated claims under Section 10(b), we
    reverse the district court’s dismissal of the Section 20(a)
    claims and remand for further proceedings.
    VI. CONCLUSION
    We affirm the district court’s dismissal of the claims
    regarding the following challenged statements: (1) the
    statements made on May 9, 2019, asserting that: (i) each of
    the “slipped” deals was still expected to close within the
    year, and (ii) Defendants believed they could meet the full
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   59
    year revenue guidance even if the “slipped” deals did not
    close, because these statements are protected by the
    PSLRA’s safe harbor for forward-looking statements; (2) all
    statements regarding Forescout’s sales force, because
    Plaintiffs have failed adequately to plead falsity as to these
    statements; (3) all statements regarding the channel partner
    losses, because Plaintiffs have failed to plead with
    particularity that the channel partner losses occurred prior to
    the statements; and (4) the April 23, 2020, and April 29,
    2020, statements that Forescout expected the merger with
    Advent to close, because Plaintiffs have failed to plead that
    Advent evinced an intent to renege on the merger prior to
    these statements.
    We reverse and remand for further proceedings
    consistent with this opinion the claims regarding the
    following challenged statements: (1) the statements made on
    May 9, 2019, August 7, 2019, August 12, 2019, October 10,
    2019, and November 6, 2019, asserting that (i) the
    disappointing second quarter performance was due to
    “slipped” deals, (ii) the “slipped” deals were “tech wins,”
    (iii) the sales pipeline was large, healthy, and continuing to
    grow, and (iv) the third quarter revenue miss was due to
    delays in closing caused by economic conditions in the
    EMEA area; and (2) the May 11, 2020, press release stating
    that Forescout “look[ed] forward to completing [the]
    pending transaction with Advent.”
    AFFIRMED IN PART, REVERSED IN PART, AND
    REMANDED.
    60   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    HAWKINS, Circuit Judge, concurring in part and
    dissenting in part:
    I agree with my friends in the opinion except for Part
    IV.a. regarding the sales pipeline statements. The majority
    concludes that the Plaintiffs have successfully alleged falsity
    and scienter with respect to four statements that are not
    forward-looking and protected by the PSLRA safe harbor:
    (1) that Forescout’s second quarter performance was due to
    “slipped” deals; (2) that the slipped deals were “tech wins”;
    (3) that the pipeline was large, healthy and continuing to
    grow; and (4) that the third quarter revenue miss was due to
    declining economic conditions in the EMEA region. I
    disagree and would affirm the dismissal of these claims as
    well.
    The district court determined the amended complaint
    failed to adequately plead the falsity of Defendants’
    statements. A statement is considered false if it directly
    contradicts what the defendant knew at that time or omits
    material information. Khoja v. Orexigen Therapeutics, Inc.,
    
    899 F.3d 988
    , 1008‒09 (9th Cir. 2018). “A statement of
    opinion is not misleading just because external facts show
    the opinion to be incorrect.” Omnicare, Inc. v. Laborers
    Dist. Council Const. Indus. Pension Fund, 
    575 U.S. 175
    ,
    188‒89 (2015). Statements that are not capable of objective
    verification are “puffery” and cannot constitute material
    representations. Oregon Public Emps. Ret. Fund v. Apollo
    Group Inc., 
    774 F.3d 598
    , 606 (9th Cir. 2014).
    I see these statements by Defendants as reflecting
    business judgments and opinions about the timing of deals
    and the underlying causes of missing second quarter
    forecasts. Plaintiffs’ complaint reflects a difference of
    opinion between the CWs and upper management as to when
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   61
    to characterize a deal a “tech win” or “committed,” and how
    much time to allot to closing such deals when including them
    in earnings forecasts. The complaint alleges the company
    had an “inadequate internal system for projecting future
    revenue,” but this is hardly the same as intentional
    falsification and scienter. “Plaintiffs cannot use the benefit
    of 20-20 hindsight to turn management’s business judgment
    into securities fraud.” In re Worlds of Wonder Sec. Litig., 
    35 F.3d 1407
    , 1419 (9th Cir. 1994).
    Defendants may have underestimated the amount of time
    required for some deals to close, leading to them “slipping”
    into later quarters, but many of the deals did eventually
    close, and the company missed its upwardly-revised
    projections in the fourth quarter of 2019 by only 2.4 percent.
    Anecdotal evidence that a few deals did not close at all
    (comprising a relatively small fraction of annual sales
    revenue) is not enough to render the pipeline “illusory” and
    make more general statements about a strong and healthy
    pipeline actually false. At most, the CWs’ statements reflect
    a subjective disagreement with the Defendants’ more
    optimistic business analysis. See Wochos v. Tesla, 
    985 F.3d 1180
    , 1194 (9th Cir. 2021) (employee pessimism
    insufficient to establish knowledge; no indication defendants
    “shared that gloomy view” at time statements were made).
    Likewise, Defendants publicly opined that the company
    missed second quarter projections in part because of the
    deals that slipped into later quarters, but also because of
    declining economic conditions in the EMEA region.
    Plaintiffs disagree with this assessment but allege no facts
    indicating this opinion was verifiably false, i.e., that these
    economic conditions did not partially contribute to missing
    the projections, especially when coupled with the deals that
    slid into later quarters.
    62   GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.
    For me, the determination Plaintiffs failed to adequately
    plead scienter with respect to these statements is on solid
    ground. Scienter requires an intent to mislead or a deliberate
    recklessness to an obvious danger of misleading investors.
    Schueneman v. Arena Pharms., Inc., 
    840 F.3d 698
    , 705 (9th
    Cir. 2016). Deliberate recklessness is an “extreme departure
    from standards of ordinary care” and “so obvious that the
    actor must have been aware of it.” Zucco Partners, LLC v.
    Digimarc Corp., 
    552 F.3d 981
    , 991 (9th Cir. 2009).
    As the district court noted, Plaintiffs failed to identify
    specific information within internal reports or data that
    conflicted with public statements, or other facts that would
    have made it “so obvious” that Defendants must have been
    aware that their assessments of the pipeline and slipped deals
    were incorrect. See Lipton v. Pathogenesis Corp., 
    284 F.3d 1027
    , 1036 (9th Cir. 2012). The complaint also lacks a
    sufficient indication that the CWs would have access to
    company-wide global sales information or information
    about the personal knowledge of the individual Defendants.
    See Zucco Partners, 
    552 F.3d at
    996‒97 (CWs “not
    positioned to know the information alleged” and statements
    that executives “had to have known what was going on” is a
    generalized claim of knowledge and not sufficient indication
    of scienter).
    Plaintiffs also rely on the Defendant’s decision not to
    implement a new forecasting system called “CEP” which
    had been recommended by a consulting firm the company
    employed in 2018. According to Plaintiffs, many of the
    deals Defendants classified as “tech wins” or projected to
    close by end of second quarter would have been analyzed
    differently, and more accurately, by CEP. The continued use
    of an older, outdated system may not have been a wise
    business decision, but it is hardly the type of “extreme
    GLAZER CAPITAL MGMT., L.P. V. FORESCOUT TECHS., INC.   63
    departure from standards of ordinary care” that gives rise to
    an inference of scienter. 
    Id. at 991
    .
    So, I would affirm the dismissal of these claims as well
    and remand only with respect to the statements concerning
    the Advent acquisition.