Stephen Bafford v. Northrop Grumman Corp. ( 2021 )


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  •                  FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    STEPHEN H. BAFFORD; LAURA                 No. 20-55222
    BAFFORD; EVELYN L. WILSON, on
    their own behalves and on behalf of          D.C. No.
    a class of similarly situated             2:18-cv-10219-
    participants and beneficiaries,              ODW-E
    Plaintiffs-Appellants,
    v.                        OPINION
    NORTHROP GRUMMAN
    CORPORATION; ADMINISTRATIVE
    COMMITTEE OF THE NORTHROP
    GRUMMAN PENSION PLAN; ALIGHT
    SOLUTIONS LLC, FKA Hewitt
    Associates LLC,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the Central District of California
    Otis D. Wright II, District Judge, Presiding
    Argued and Submitted February 11, 2021
    Pasadena, California
    Filed April 15, 2021
    2             BAFFORD V. NORTHROP GRUMMAN
    Before: DANNY J. BOGGS,* MILAN D. SMITH, JR.,
    and MARY H. MURGUIA, Circuit Judges.
    Opinion by Judge Milan D. Smith, Jr.
    SUMMARY **
    ERISA
    The panel affirmed in part and vacated in part the district
    court’s dismissal of an action brought by members of an
    employee pension plan, alleging breach of fiduciary duty
    under the Employee Retirement Income Security Act and
    state-law professional negligence           and     negligent
    misrepresentation claims.
    Northrop Grumman, plan sponsor, delegated
    administration of the plan to an Administrative Committee,
    which in turn contracted with Hewitt, a company that
    provided outside administrative services for the plan.
    Plaintiffs requested statements showing what their monthly
    pension benefit would be, using participant-entered
    assumptions. The statements mailed to plaintiffs by Hewitt
    grossly overestimated the benefits to which they would be
    entitled.
    Plaintiffs alleged that Hewitt, the Committee, and
    Northrop had breached their fiduciary duties and that the
    Committee had failed to provide ERISA-required benefit
    **
    This summary constitutes no part of the opinion of the court. It
    has been prepared by court staff for the convenience of the reader.
    BAFFORD V. NORTHROP GRUMMAN                       3
    information. Agreeing with the First Circuit, the panel held
    that calculation of benefits pursuant to a formula is not a
    fiduciary function, and so plaintiffs failed to state a claim for
    breach of a fiduciary duty by any of the three defendants.
    Furthermore, plaintiffs did not adequately plead that they
    submitted written requests for pension benefit statements as
    required to state a claim for violation of 
    29 U.S.C. § 1025
    (a)(1)(B)(ii). The panel therefore affirmed the
    dismissal of plaintiffs’ ERISA claims. However, because
    plaintiffs could plead facts adequate to allege that they made
    written requests via an electronic writing, the panel directed
    the district court to permit plaintiffs to file an amended
    complaint.
    Vacating in part, the panel held that plaintiffs’ state-law
    professional negligence and negligent misrepresentation
    claims were not preempted by ERISA because they did not
    have a “reference to or connection with” an ERISA plan.
    The panel remanded for further proceedings.
    COUNSEL
    Elizabeth Hopkins (argued) and Susan Meter, Kantor &
    Kantor LLP, Northridge, California; Teresa S. Renaker,
    Margo Hasselman Greenough, and Kirsten G. Scott,
    Renaker Hasselman Scott LLP, San Francisco, California;
    for Plaintiffs-Appellants.
    Eileen R. Ridley (argued) and Jason Y. Wu, Foley & Lardner
    LLP, San Francisco, California; Kimberly A. Klinsport and
    Alyssa L. Tiche, Foley & Lardner LLP, Los Angeles,
    California; for Defendant-Appellee Alight Solutions LLC.
    4           BAFFORD V. NORTHROP GRUMMAN
    Nancy G. Ross (argued), Richard E. Nowack, and Brett E.
    Legner, Mayer Brown LLP, Chicago, Illinois; Alexander
    Vitruk, Mayer Brown LLP, Los Angeles, California; for
    Defendants-Appellees Northrop Grumman Corporation and
    Administrative Committee of the Northrop Grumman
    Pension Plan.
    Norman Stein, Pension Rights Center, Washington, D.C.;
    Jeffrey Lewis, Keller Rohrback LLP, Oakland, California;
    for Amici Curiae Pension Rights Center and National
    Employment Lawyers Association.
    Stephen P. Lucke, Andrew Holly, Timothy Droske, and
    Nicholas J. Bullard, Dorsey & Whitney LLP, Minneapolis,
    Minnesota; Janet M. Jacobson, American Benefits Council,
    Washington, D.C.; for Amicus Curiae American Benefits
    Council.
    OPINION
    M. SMITH, Circuit Judge:
    Northrop Grumman sponsored an employee pension
    plan (Plan) that is subject to the requirements of the
    Employee Retirement Income Security Act (ERISA).
    Northrop delegated administration of the Plan to an
    Administrative Committee (Committee), which in turn
    contracted with Hewitt (now Alight Solutions), a company
    that provided outside administrative services for the Plan.
    One of Hewitt’s responsibilities was to generate statements
    for Plan participants showing what their monthly pension
    benefit would be when they retired, using participant-entered
    assumptions. Plaintiffs Stephen Bafford and Evelyn Wilson
    both requested these statements using an online platform
    BAFFORD V. NORTHROP GRUMMAN                    5
    provided by Hewitt in the years leading up to their
    retirement. Hewitt mailed the statements to Plaintiffs on
    Northrop letterhead.
    The statements mailed to Plaintiffs in response to their
    online platform requests grossly overestimated the benefits
    to which each plaintiff would be entitled. After Plaintiffs
    retired and began collecting benefits in the amount the
    statements predicted they would, Northrop sent them notices
    that the statements generated by the online platform had
    been incorrect. Instead of the approximately $2,000 and
    $1,600 per month benefit Hewitt previously estimated,
    Bafford and Wilson were only entitled to receive $807 and
    $823 per month, respectively.
    Bafford and Wilson sued. They alleged that Hewitt, the
    Committee, and Northrop had breached their fiduciary duties
    and that the Committee failed to provide ERISA-required
    benefit information. In an alternative to their ERISA claims,
    Plaintiffs asserted state-law professional negligence and
    negligent misrepresentation claims against Hewitt. The
    district court granted Defendants’ motion to dismiss, and
    Plaintiffs appealed. We affirm in part, vacate in part, and
    remand for further proceedings.
    FACTUAL AND PROCEDURAL BACKGROUND
    The following facts are alleged in the complaint and
    taken as true for the purposes of a motion to dismiss. Curtis
    v. Irwin Indus., Inc., 
    913 F.3d 1146
    , 1151 (9th Cir. 2019).
    Northrop sponsors the Northrop Grumman Retirement
    Plan and the Grumman Pension Plan. Plaintiffs Stephen
    Bafford and Evelyn Wilson, each of whom separated from
    Northrop prior to July 2003 and later returned to work, were
    entitled to retirement benefits based on their highest three
    6            BAFFORD V. NORTHROP GRUMMAN
    years of salary from their first period of employment. In the
    years prior to retirement, but after their returns from their
    earlier separations from Northrop, Plaintiffs requested
    pension benefit estimates from time to time using the online
    platform provided by Hewitt and inserting varying
    hypothetical dates of retirement to see how their benefits
    would change. The statements generated in response to
    Plaintiffs’ use of the online platform were titled “Retirement
    Plan Pension Estimate Calculation Statement,” and said,
    “Here’s the pension estimate you requested. These amounts
    are estimated benefits using your personal information on
    file, the assumptions you entered . . . , and the current terms
    of the Retirement Plan. Actual benefits payable to you may
    vary from the amounts on this estimate.”
    Indeed, the actual benefits payable did vary, because the
    estimates generated through the online platform calculated
    the anticipated benefit using Plaintiffs’ salaries during their
    second period of employment, not the first period, as
    required by the Plan. The benefit statements Bafford
    received prior to his retirement indicated that he would
    receive a retirement benefit of approximately $2,000 per
    month. The benefit statements Wilson received prior to her
    retirement indicated that she would receive a retirement
    benefit of approximately $1,600 per month.
    Both plaintiffs retired—Wilson in February 2014 and
    Bafford in October 2016—and each began receiving
    monthly retirement benefits in line with the statement
    estimates. However, in 2016, during a transition to a
    replacement recordkeeper, the errors in the calculation were
    discovered. In December 2016, Bafford was informed that
    his monthly retirement benefits would only be $807.89 per
    month; in February 2017, Wilson was informed that her
    monthly retirement benefits would be $823.93 per month,
    BAFFORD V. NORTHROP GRUMMAN                                7
    and that she was required to repay over $35,000 of the
    benefit she had already received.
    Plaintiffs brought separate suits that were later
    consolidated. Plaintiffs alleged that (1) Northrop, the
    Committee, and Hewitt breached their fiduciary duties
    pursuant to ERISA § 404(a), 
    29 U.S.C. § 1104
    (a); (2) the
    Committee violated ERISA § 105, 
    29 U.S.C. § 1025
    , by
    providing inaccurate pension benefit statements; (3) Hewitt
    was liable for professional negligence; (4) Hewitt was liable
    for negligent misrepresentation; and (5) Northrop, the
    Committee, and Hewitt violated ERISA § 406(a), 
    29 U.S.C. § 1106
    (a), by Northrop and the Committee paying Hewitt for
    recordkeeping services that were worthless. 1 The district
    court dismissed Plaintiffs’ complaint for failure to state a
    claim. Plaintiffs appealed. We have jurisdiction pursuant to
    
    28 U.S.C. § 1291
    .
    STANDARD OF REVIEW
    “We review de novo a district court’s dismissal under
    Rule 12(b)(6) of the Federal Rules of Civil Procedure.”
    Curtis, 913 F.3d at 1151. On review, “[w]e accept all factual
    allegations in the complaint as true and construe the
    pleadings in the light most favorable to the nonmoving
    party.” Id. (internal quotation marks omitted).
    1
    Plaintiffs did not appeal the district court’s dismissal of their claim
    pursuant to 
    29 U.S.C. § 1106
    (a).
    8           BAFFORD V. NORTHROP GRUMMAN
    ANALYSIS
    A.
    An entity is a fiduciary under ERISA to the extent it has
    or exercises any discretionary authority, control, or
    responsibility in the management or administration of an
    ERISA plan. 
    29 U.S.C. § 1002
    (21)(A)(i), (iii). An ERISA
    fiduciary must discharge its duties “solely in the interest of
    the participants and beneficiaries and for the exclusive
    purpose of providing benefits to participants and their
    beneficiaries; and defraying reasonable expenses of
    administering the plan.” 
    29 U.S.C. § 1104
    (a)(1)(A) (cleaned
    up). In doing so, a fiduciary must use “the care, skill,
    prudence, and diligence under the circumstances then
    prevailing that a prudent [person] acting in a like capacity
    and familiar with such matters would use in the conduct of
    an enterprise of a like character and with like aims.”
    
    29 U.S.C. § 1104
    (a)(1)(B). To state a claim for breach of
    fiduciary duty under ERISA, a plaintiff must allege that
    (1) the defendant was a fiduciary; and (2) the defendant
    breached a fiduciary duty; and (3) the plaintiff suffered
    damages. See 
    29 U.S.C. § 1109
    (a); see also Mathews v.
    Chevron Corp., 
    362 F.3d 1172
    , 1178 (9th Cir. 2004).
    1.
    Northrop and the Committee do not dispute that they are
    named fiduciaries under the Plan. The question is whether
    Plaintiffs adequately alleged that the Committee breached a
    fiduciary duty to provide accurate benefit information,
    and—tied to that—whether Northrop breached a fiduciary
    duty to monitor the Committee’s performance.
    The complaint alleges that Northrop and the Committee
    “breached their fiduciary duties to Plaintiffs and the Class
    BAFFORD V. NORTHROP GRUMMAN                     9
    members by . . . failing to ensure that they or their delegees
    provided Plaintiffs with complete and accurate information
    regarding the amount of the Northrop Plan benefit” based on
    Hewitt’s erroneous calculations. The parties dispute
    whether Hewitt was performing a fiduciary function.
    “There are two types of fiduciaries under ERISA. First,
    a party that is designated ‘in the plan instrument’ as a
    fiduciary is a ‘named fiduciary.’” Depot, Inc. v. Caring for
    Montanans, Inc., 
    915 F.3d 643
    , 653 (9th Cir. 2019) (quoting
    
    29 U.S.C. § 1102
    (a)(2)). Second, a person who exercises
    discretionary control over management or administration of
    a plan is a “functional fiduciary.” 
    Id.
     at 653–54 (citing
    
    29 U.S.C. § 1002
    (21)(A)).
    When a plaintiff seeks to hold a functional fiduciary
    liable for breach of fiduciary duty, the plaintiff must allege
    that the defendant was performing a fiduciary function
    during the purported violation. In Pegram v. Herdrich,
    
    530 U.S. 211
     (2000), the Supreme Court wrote that ERISA
    does not describe fiduciaries simply as
    administrators of the plan, or managers or
    advisers. Instead it defines an administrator,
    for example, as a fiduciary only to the extent
    that he acts in such a capacity in relation to a
    plan. In every case charging breach of
    ERISA fiduciary duty, then, the threshold
    question is not whether the actions of some
    person employed to provide services under a
    plan adversely affected a plan beneficiary’s
    interest, but whether that person was acting
    as a fiduciary (that is, was performing a
    fiduciary function) when taking the action
    subject to complaint.
    10           BAFFORD V. NORTHROP GRUMMAN
    
    Id.
     at 225–26 (internal citation and quotation marks omitted).
    However, the defendant in Pegram was alleged to be a
    functional fiduciary, not a named fiduciary, so Pegram
    theoretically left open the question of whether the same
    “threshold question” applies when the defendant is a named
    fiduciary.
    In Depot, 915 F.3d at 654, we analyzed the alleged
    fiduciary breach of a functional fiduciary using the Pegram
    framework. However, neither the Supreme Court nor our
    court has addressed the question of whether a named
    fiduciary also must be performing a fiduciary function in
    order to breach a fiduciary duty. See Acosta v. Brain,
    
    910 F.3d 502
    , 518 (9th Cir. 2018) (writing that although the
    threshold question is whether an employer is wearing his
    “fiduciary hat,” the court lacked “basic information such as
    whether [the defendant] was a named or functional
    fiduciary”). Nor has our circuit decided whether calculating
    benefit amounts pursuant to a pre-set formula is a fiduciary
    function, such that failing to exercise due care in the course
    of the calculation is a breach of fiduciary duty.
    Drawing on Pegram, the First Circuit answered both
    these questions, and held that calculation of a pension benefit
    by a named fiduciary was not a fiduciary function in a case
    very similar to this one. Livick v. Gillette Co., 
    524 F.3d 24
    (1st Cir. 2008). In Livick, Gillette’s human resources officer
    and its online benefit estimator both overstated Livick’s
    accrued pension benefit. 
    Id. at 27
    . Livick was laid off from
    Gillette and turned down another job in reliance on the
    overstatement, but Gillette then corrected the overstatement.
    
    Id.
     Livick sued Gillette under ERISA alleging a breach of
    fiduciary duty. 
    Id.
     at 27–28.
    The First Circuit began with the proposition that “[a]
    fiduciary named in an ERISA plan can undertake non-
    BAFFORD V. NORTHROP GRUMMAN                    11
    fiduciary duties.” 
    Id. at 29
    . In arriving at that conclusion,
    the court consulted a Department of Labor interpretive
    bulletin, 
    29 C.F.R. § 2509.75-8
     (Cmt. D-2), and the court
    found its reasoning persuasive. Livick, 
    524 F.3d at 29
    .
    According to the bulletin, “calculation of benefits, and
    preparation of reports concerning participants’ benefits are
    ministerial functions, and a person who performs purely
    ministerial functions within a framework of policies,
    interpretations, rules, practices and procedures made by
    other persons is not a fiduciary.” 
    Id.
     (cleaned up).
    Accordingly, because the named fiduciary in Livick was
    performing a ministerial function, the alleged wrongs were
    not breaches of a fiduciary duty. 
    Id.
     The Fourth Circuit is
    in accord with the proposition that a named fiduciary may
    perform non-fiduciary functions. Dawson-Murdock v. Nat’l
    Counseling Grp., Inc., 
    931 F.3d 269
    , 278 n.13 (4th Cir.
    2019) (citing Pegram and Livick and stating that “there is no
    liability for breach of fiduciary duty if the challenged
    conduct of the plan administrator and named fiduciary is not
    fiduciary in nature, as there can be no breach of a nonexistent
    fiduciary duty.”).
    In Sullivan-Mestecky v. Verizon Communications Inc.,
    
    961 F.3d 91
    , 104 (2d Cir. 2020), the Second Circuit reached
    a contrary conclusion. According to the Second Circuit,
    “plan administrators ‘may perform a fiduciary function
    through ministerial agents’ . . . even ‘without converting
    those individual agents themselves into fiduciaries.’” 
    Id.
    (quoting In re DeRogatis, 
    904 F.3d 174
    , 192 (2d Cir. 2018)).
    Thus, the Sullivan-Mestecky court permitted a plaintiff to
    maintain a suit for fiduciary breach against an employer
    based on the imputed gross negligence of a third-party
    ministerial benefits administrator. 
    Id.
     Underlying the
    Second Circuit’s reasoning in Sullivan-Mestecky were two
    principles, taken from DeRogatis: (1) that entities “act as
    12           BAFFORD V. NORTHROP GRUMMAN
    fiduciaries when they communicate with plan members and
    beneficiaries about plan benefits,” and (2) that these
    communicative duties “encompass[] communications
    conducted by issuing written plan materials like summary
    plan descriptions, as well as through members’
    individualized consultations with benefits counselors.”
    DeRogatis, 904 F.3d at 192; see also Bowerman v. Wal-Mart
    Stores, Inc., 
    226 F.3d 574
    , 591 (7th Cir. 2000). Thus, where
    a third-party ministerial benefits administrator undertakes
    these duties on a fiduciary’s behalf, the fiduciary cannot hide
    behind that delegation to escape liability for fiduciary
    breach. Sullivan-Mestecky, 961 F.3d at 104. In other words,
    if a fiduciary delegates a fiduciary function to an entity that
    normally performs a ministerial function, that entity’s
    performance of a fiduciary function can still constitute a
    breach of fiduciary duty, imputed to the delegating fiduciary.
    Sullivan-Mestecky and other out-of-circuit precedent
    Plaintiffs cite do not apply here because Plaintiffs do not
    allege that Hewitt was “issuing written plan materials like
    summary plan descriptions,” or providing “individualized
    consultations with benefits counselors.”            DeRogatis,
    904 F.3d at 192. We agree that these activities are well-
    established fiduciary functions. The touchstone of our
    reasoning is that Hewitt’s calculation of participants’ future
    pension benefit estimates was itself not the type of
    communication with beneficiaries that is fiduciary in nature.
    Northrop’s delegation of this duty to Hewitt is not the
    operative fact that exempts Defendants from liability for a
    fiduciary breach; the operative fact is that the function being
    performed was not fiduciary in nature. Consistent with
    Pegram, Livick, and Dawson-Murdock, we hold that the
    alleged wrong must occur in connection with the
    performance of a fiduciary function to be cognizable as a
    breach of fiduciary duty. Furthermore, we agree with Livick
    BAFFORD V. NORTHROP GRUMMAN                    13
    in finding the Department of Labor’s interpretive bulletin,
    
    29 C.F.R. § 2509.75-8
     (Cmt. D-2), persuasive. The
    interpretive bulletin comports with the fundamental precept
    that discretion is one of the central touchstones for a
    fiduciary role. See Ariz. State Carpenters Pension Tr. Fund
    v. Citibank, 
    125 F.3d 715
    , 722 (9th Cir. 1997). Calculating
    a benefit within the framework of a policy set by another
    entity does not involve the requisite discretion or control to
    constitute a fiduciary function. Consequently, we hold that
    Plaintiffs have not alleged that Hewitt was performing a
    fiduciary function in miscalculating retirement benefits. As
    a result, Northrop and the Committee did not breach a
    fiduciary duty by failing to ensure that Hewitt correctly
    calculated Plaintiffs’ benefits. We affirm the district court’s
    dismissal of Plaintiffs’ fiduciary duty claims against
    Northrop and the Committee.
    2.
    Plaintiffs’ complaint alleges that Hewitt was a fiduciary
    because it exercised discretionary control, authority, or
    responsibility for the Plan’s administration or management.
    Specifically, Plaintiffs alleged that Hewitt “prepared
    summaries of the Northrop Plan provisions” and, “[u]pon
    information and belief,” used those summaries to calculate
    pension benefit estimates.          Consequently, Plaintiffs
    conclude, Hewitt breached its fiduciary duty by “failing to
    apply the Northrop Plan provisions in calculating
    participants’ benefits and repeatedly providing Plaintiffs and
    the Class members with inaccurate information regarding
    the amounts of their pensions.”
    This claim fails for the same reason that Plaintiffs’ claim
    against Northrop and the Committee fails: calculation of
    pension benefits is a ministerial function that does not have
    a fiduciary duty attached to it. Thus, even if Hewitt were a
    14           BAFFORD V. NORTHROP GRUMMAN
    functional fiduciary with respect to some of its actions, it
    would not have been acting as a fiduciary when performing
    calculations according to the Plan formula. See Acosta,
    910 F.3d at 517 (“ERISA requires that the fiduciary with two
    hats wear only one at a time, and wear the fiduciary hat when
    making fiduciary decisions.” (cleaned up)).
    B.
    ERISA requires the administrator of a defined benefit
    plan to “furnish a pension benefit statement (i) at least once
    every 3 years to each participant . . . , and (ii) to a participant
    or beneficiary of the plan upon written request.” 
    29 U.S.C. § 1025
    (a)(1)(B). In the alternative to (i), the administrator
    may provide “notice of the availability of the pension benefit
    statement and the ways in which the participant may obtain
    such statement” at least once a year. 
    Id.
     § 1025(a)(3)(A).
    The Committee’s escape from liability on the fiduciary
    duty claim does not necessarily exonerate it from its other
    statutory obligations. In Varity Corp. v. Howe, 
    516 U.S. 489
    (1996), after stating that the primary function of the fiduciary
    duty is to constrain discretionary authority not covered by
    other statutory provisions (such as § 1025(a)’s requirement
    to furnish benefit statements), the Supreme Court wrote, “[i]f
    the fiduciary duty applied to nothing more than activities
    already controlled by other specific legal duties, it would
    serve no purpose.” Id. at 504.
    1.
    Plaintiffs’ claim fails as to the first clause, (a)(1)(B)(i),
    because the complaint includes no allegations showing that
    the Committee failed to provide yearly notice of the
    availability of the pension benefit statement, as allowed by
    (a)(3)(A). Thus, taking Plaintiffs’ pleaded facts as true, the
    BAFFORD V. NORTHROP GRUMMAN                    15
    Committee could still have complied with (a)(1)(B)(i) by
    providing notice of the process for requesting a pension
    benefit statement.
    2.
    Plaintiffs’ claim pursuant to the second clause,
    (a)(1)(B)(ii), presents a more difficult question. The district
    court held that Plaintiffs’ complaint failed to state a claim
    because it did not adequately allege that Plaintiffs’ requests
    for pension benefit statements were “written.” Although we
    hold that use of an online platform to request a pension
    benefit statement can satisfy the writing requirement for
    
    29 U.S.C. § 1025
    (a)(1)(B)(ii), Plaintiffs’ pleaded allegations
    in the complaint here are still insufficient because the
    complaint does not allege that the online platform request
    was “written.”
    Thus far, no circuit has addressed whether a pension
    benefit estimate request via an online portal is sufficient to
    constitute a “written request” for purposes of § 1025(a). In
    Christensen v. Qwest Pension Plan, 
    462 F.3d 913
     (8th Cir.
    2006), the Eighth Circuit considered whether a telephonic
    request for a pension benefit statement was a “written
    request.” Rejecting the plaintiff’s argument that his
    telephone call was an “electronic recording” akin to a
    writing under the Federal Rules of Evidence, the Eighth
    Circuit held that the plaintiff was not entitled to statutory
    penalties. 
    Id. at 919
    . Because only a telephone call was at
    issue, the court did not address “whether a participant’s use
    of the e-mail alternative would be a request ‘in writing.’” 
    Id.
    Several district courts in the Ninth Circuit have
    considered whether online platform requests constitute
    written requests under § 1025(a), and, based on the structure
    of the statute, have ruled against plaintiffs who have argued
    16           BAFFORD V. NORTHROP GRUMMAN
    for that construction. See, e.g., Mabry v. ConocoPhillips
    Co., No. 20-cv-00039-SLG, 
    2021 WL 189144
    , at *10–11
    (D. Alaska Jan. 19, 2021); Wilson v. Bank of Am. Pension
    Plan, No. 18-cv-07755-TSH, 
    2019 WL 2549044
    , at *3 (N.D.
    Cal. June 20, 2019). As the district court noted in Mabry,
    we “ha[ve] not addressed” this question. Mabry, 
    2021 WL 189144
    , at *10.
    In this case, the district court was correct to the extent
    that the bare allegation that Plaintiffs used an online platform
    to request a pension benefit estimate does not satisfy the
    “written request” requirement of § 1025(a). However, we
    also conclude that the statute does not limit adequate
    requests to only those written by hand on a piece of paper
    and conveyed in the postal system. In other words, an
    adequate electronic writing suffices.
    Our reasoning is straightforward and relies on the
    common understanding of the word “written.” “The
    preeminent canon of statutory interpretation requires us to
    presume that the legislature says in a statute what it means
    and means in a statute what it says there. Thus, our inquiry
    begins with the statutory text, and ends there as well if the
    text is unambiguous.” Satterfield v. Simon & Schuster, Inc.,
    
    569 F.3d 946
    , 951 (9th Cir. 2009) (cleaned up).
    Black’s Law Dictionary defines a “writing” as “[a]ny
    intentional recording of words in a visual form, whether in
    handwriting, printing, typewriting, or any other tangible
    form that may be viewed or heard with or without
    mechanical aids.” Writing, Black’s Law Dictionary (11th
    ed. 2019). We think it plainly true that a typed request for a
    pension benefit statement qualifies as a written request under
    the text of the statute.
    BAFFORD V. NORTHROP GRUMMAN                    17
    We reject the notion that the subsections surrounding
    § 1025(a)(1)(B)(ii) support a different reading. The district
    court in this case—and other district courts noted above—
    looked to subsection (a)(2)(A)(iv). This subsection lists
    acceptable delivery methods for the pension benefit
    statement: “written, electronic, or other appropriate form[.]”
    The contrast between the specification that the request must
    be “written,” and the allowance for “written [or] electronic”
    statement delivery is a distinction without a difference.
    Nothing in the statute suggests that Congress intended to
    disqualify typewritten requests for pension benefit
    statements from triggering ERISA’s obligations. Moreover,
    the two subsections address entirely different subjects: the
    form of the request and the method of the statement’s
    delivery. The two subsections are therefore not analogous
    in a way that allows us to draw conclusions from the
    electronic delivery option in one of them. We therefore
    reject the contention that an online platform request for a
    pension benefit statement can never trigger a plan
    administrator’s statutory obligations pursuant to § 1025(a).
    Such a narrow construction would be inconsistent with the
    purpose of ERISA, which is “designed to promote the
    interests of employees and their beneficiaries in employee
    benefit plans.” See Shaw v. Delta Air Lines, Inc., 
    463 U.S. 85
    , 90 (1983).
    Plaintiffs’ complaint did not include specific allegations
    about the manner in which Plaintiffs submitted their request
    for a pension benefit statement via the online platform. If
    Plaintiffs’ complaint alleged facts which, if true, would show
    Plaintiffs’ “intentional recording of words in a visual form”
    that conveyed a request for a pension benefit statement, their
    § 1025(a)(1)(B)(ii) claim could survive. Writing, Black’s
    Law Dictionary (11th ed. 2019). The complaint does not
    specify which words—if any—Plaintiffs intentionally
    18           BAFFORD V. NORTHROP GRUMMAN
    recorded in a visual form, so we are not able to determine
    whether those words are a sufficient request to trigger the
    statutory obligations. Because the complaint lacks such
    detail, the district court was correct to dismiss it without
    prejudice on the ground that it did not allege a written
    request.
    C.
    In an alternative to their ERISA claim against Hewitt,
    Plaintiffs raise state-law professional negligence and
    negligent misrepresentation claims. The district court
    dismissed these claims on the ground that they are
    preempted by ERISA.
    ERISA preempts state-law causes of action that “relate
    to any employee benefit plan.” Pilot Life Ins. Co. v.
    Dedeaux, 
    481 U.S. 41
    , 45 (1987) (quoting 
    29 U.S.C. § 1144
    (a)). “The question whether a certain state action is
    pre-empted by federal law is one of congressional intent.”
    
    Id.
     (cleaned up). The Supreme Court has “observed in the
    past that the express pre-emption provisions of ERISA are
    deliberately expansive, and designed to establish pension
    plan regulation as exclusively a federal concern.” 
    Id.
     at 45–
    46 (internal quotation marks omitted). “[A] state law relates
    to a benefit plan[,] in the normal sense of the phrase, if it has
    a connection with or reference to such a plan.” 
    Id. at 47
    (internal quotation marks and citation omitted)).
    1.
    “To determine whether a law has a forbidden reference
    to ERISA plans, we ask whether (1) the law acts
    immediately and exclusively upon ERISA plans, or (2) the
    existence of ERISA plans is essential to the law’s operation.”
    Paulsen v. CNF, Inc., 
    559 F.3d 1061
    , 1082 (9th Cir. 2009)
    BAFFORD V. NORTHROP GRUMMAN                    19
    (cleaned up). It is well-settled that “professional negligence
    claims are based on common law negligence principles and
    California Civil Code §§ 1708 and 1714(a). These laws do
    not act ‘immediately and exclusively on ERISA plans, and
    the existence of an ERISA plan is not essential to these laws’
    operation.” Paulsen, 
    559 F.3d at 1082
    . Plaintiffs’
    professional negligence claim is not preempted on this
    ground; for the same reason, their negligent
    misrepresentation claim is not preempted.
    2.
    We have “employed a ‘relationship test’ in analyzing
    ‘connection with’ preemption, under which a state law claim
    is preempted when the claim bears on an ERISA-regulated
    relationship, e.g., the relationship between plan and plan
    member, between plan and employer, between employer and
    employee.” 
    Id.
     (quoting Providence Health Plan v.
    McDowell, 
    385 F.3d 1168
    , 1172 (9th Cir. 2004)). In
    Paulsen, we concluded that a professional negligence claim
    against a third-party actuary was not preempted because the
    claims did not bear on any of the three relationships
    enumerated. Id. at 1083. We wrote:
    At most[, the claims] might interfere with a
    relationship between the plan and its third-
    party service provider. . . . Although a state
    law negligence claim such as this one might
    encroach on an ERISA-regulated relationship
    were it made against a plan sponsor, it does
    not encroach on any actuary-participant
    relationship governed by ERISA when
    asserted against a non-fiduciary actuary.
    Id. at 1083. Instead, “[t]he duty giving rise to the negligence
    claim runs from a third-party actuary, i.e., a non-fiduciary
    20              BAFFORD V. NORTHROP GRUMMAN
    service provider, to the plan participants as intended third
    party beneficiaries of the actuary’s service contract.” Id.
    The broad congressional purpose underlying ERISA is
    to protect the rights and interests of beneficiaries under
    employer-sponsored plans. See Varity, 
    516 U.S. at 497, 515
    .
    Because congressional intent is relevant to the preemption
    analysis, it bears noting that there is no “ERISA-related
    purpose that denial of a remedy would serve” in this
    instance. 
    Id. at 515
    . Holding both that Hewitt’s calculations
    were not a fiduciary function and that state-law claims are
    preempted would deprive Plaintiffs of a remedy for the
    wrong they allege without examination of the merits of their
    claim. Broadly, this would be inconsistent with ERISA’s
    purpose.
    The Paulsen reasoning applies with equal force here.
    Plaintiffs’ claims against Hewitt do not bear on the
    relationship between Plaintiffs and the Plan; between
    Northrop, the Committee, and the Plan; or between
    Plaintiffs, Northrop, and the Committee. 2 Consequently, the
    state-law professional negligence claim does not have a
    “connection with” an ERISA plan as the caselaw uses that
    phrase, and ERISA does not preempt the cause of action.
    2
    The district court concluded that “but for the Plan, Plaintiffs’
    entitlement to a pension benefit consistent with its terms and Hewitt’s
    role in calculating benefits under the Plan, Plaintiffs would have no claim
    against Hewitt. Here, unlike Paulsen, a relationship between ‘plan and
    plan member’ is directly at issue.” The district court’s reasoning is
    flawed. In this case, as in Paulsen, but for the ERISA plan, the third-
    party would not have had any role to play. Paulsen, 
    559 F.3d at 1065
    (“In connection with the plan spinoff, [the employer] engaged the
    actuarial services of [the third party] to value the benefit liabilities to be
    transferred to the [employer-sponsored] plan.”). Paulsen therefore does
    not meaningfully differ from the facts of this case.
    BAFFORD V. NORTHROP GRUMMAN                    21
    Similarly, the state-law negligent misrepresentation claim
    relates only to the relationship between Plaintiffs and
    Hewitt; this claim is also not preempted under the
    “connection with” prong.
    Defendants’ briefs include attacks on the merits of the
    state-law claims. Because the district court dismissed the
    state-law claims based on ERISA preemption and did not
    address the merits, the district court should consider these
    arguments in the first instance on remand.
    CONCLUSION
    Calculation of benefits pursuant to a formula is not a
    fiduciary function, so Plaintiffs failed to state a claim for
    breach of a fiduciary duty by any of the three defendants.
    Furthermore, Plaintiffs did not adequately plead that they
    submitted written requests for pension benefit statements as
    required to state a claim for violation of 
    29 U.S.C. § 1025
    (a)(1)(B)(ii). For these reasons, we affirm the district
    court’s dismissal of Plaintiffs’ ERISA claims. However,
    because Plaintiffs could plead facts adequate to allege they
    made written requests, we direct the district court to permit
    Plaintiffs to file an amended complaint. Finally, Plaintiffs’
    state-law professional negligence            and    negligent
    misrepresentation claims are not preempted by ERISA
    because they do not have a “reference to or connection with”
    an ERISA plan. We therefore vacate the district court’s
    dismissal of Plaintiffs’ state-law claims, and we remand for
    further proceedings consistent with this opinion. Each party
    shall bear its own costs on appeal.
    AFFIRMED IN PART, VACATED IN PART, AND
    REMANDED.