Aka, Etim U. v. WA Hosp Ctr ( 1998 )


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  •                         United States Court of Appeals
    FOR THE DISTRICT OF COLUMBIA CIRCUIT
    Argued in banc May 13, 1998   Decided October 9, 1998
    No. 96-7089
    Etim U. Aka,
    Appellant
    v.
    Washington Hospital Center,
    Appellee
    Appeal from the United States District Court
    for the District of Columbia
    (No. 94cv01281)
    Gregg D. Adler argued the cause for appellant, with whom
    James L. Kestell was on the briefs.
    Stewart S. Manela argued the cause for appellee, with
    whom Henry Morris, Jr., and Anne M. Hamilton were on
    the briefs.  Samuel K. Charnoff entered an appearance.
    Barbara L. Sloan, Attorney, Equal Employment Opportu-
    nity Commission, argued the cause for amicus curiae, with
    whom Lorraine C. Davis, Assistant General Counsel, was on
    the briefs.  Philip B. Sklover, Associate General Counsel,
    entered an appearance.
    Before:  Edwards, Chief Judge, Wald, Silberman, Williams,
    Ginsburg, Sentelle, Henderson, Randolph, Rogers, Tatel and
    Garland, Circuit Judges.
    Opinion for the Court filed by Circuit Judge Wald.
    Dissenting Opinion filed by Circuit Judge Henderson, with
    whom Silberman, Williams and Ginsburg, Circuit Judges,
    join.
    Dissenting Opinion filed by Circuit Judge Silberman, with
    whom Williams and Ginsburg, Circuit Judges, join.
    Wald, Circuit Judge:  In 1991, Etim U. Aka ("Aka") under-
    went heart bypass surgery, and thereafter was unable to
    perform his prior job as an orderly at Washington Hospital
    Center ("WHC").  After several of his applications for vacant
    positions at WHC were turned down, he sued WHC in the
    United States District Court for the District of Columbia,
    claiming that WHC in its hiring decisions had discriminated
    against him on the basis of his age and disability, and that
    WHC had also violated the Americans with Disabilities Act of
    1990, 42 U.S.C. s 12101 et seq., ("the ADA") by failing to
    reasonably accommodate his disability by reassigning him to
    a vacant position.  The district court granted summary judg-
    ment to WHC, and Aka appealed;  a divided panel of this
    court vacated the summary judgment as to one of the hiring
    decisions and as to Aka's reasonable-accommodation claim.
    At the behest of WHC, we granted rehearing in banc as to
    these two claims.  We again vacate the original summary
    judgment on Aka's two claims, though for reasons that differ
    from the panel's in some respects.
    I. Background
    Aka, a 56-year-old man born and raised in Nigeria, began
    working for WHC as an Operating Room Orderly in 1972, two
    years after he emigrated from Nigeria.  His job, which
    involved transporting patients and medical supplies to and
    from WHC's operating room, required substantial amounts of
    heavy lifting and pushing.  While working at WHC, Aka
    earned a college degree from the University of Baltimore, and
    then a master's degree in business and public administration
    ("MBPA") in health service management from Southeastern
    University.
    In 1991, after working at WHC for over nineteen years,
    Aka was hospitalized with heart and circulatory problems.
    He underwent bypass surgery in November 1991, and spent
    several months thereafter in rehabilitation.  While he was in
    the hospital, a representative of WHC's personnel depart-
    ment, at the request of a hospital social worker, visited Aka to
    discuss the possibility of his returning to work.  Aka had
    obtained a medical leave of absence from WHC before his
    operation, and WHC now arranged for an extension of that
    leave.  Aka was in rehabilitation until April 1992.  His doctor
    then told him he could return to work, with a warning that his
    job could not involve more than a "light or moderate level of
    exertion."
    Aka's former orderly job did not meet that qualification;
    thus, Aka asked the hospital to transfer him to a job that was
    compatible with his medical restrictions.1  WHC declined to
    do so, and instead told him that it was his responsibility to
    review WHC's job postings and to apply for any vacant jobs
    that interested him.  WHC did, however, put Aka on an
    eighteen-month "job search leave."  The applicable collective
    bargaining agreement ("CBA") provides that qualified WHC
    employees "will be given preferential treatment over non-
    Hospital employees in filling bargaining unit vacancies," and
    also incorporates an additional preference for employees with
    greater seniority.  WHC's decision to place Aka on job search
    __________
    1 Aka also explained to WHC that he wished to remain employed
    at the hospital in some capacity because he had a retirement plan
    and other benefits which he might lose if he had to leave.
    leave meant that Aka could retain these preferences during
    the leave period.
    Aka first applied for a position as a Financial Manager, but
    was not given an interview.  An employee of WHC's person-
    nel department told him to apply for less elevated positions,
    and specifically suggested the positions of File Clerk and Unit
    Clerk.  Aka followed this advice, and applied in May 1993 for
    a position as Central Pharmacy Technician, a job that in-
    volved a range of clerical tasks associated with filling pre-
    scriptions, such as patient census checks, charge processing,
    and stock replacement.  Dr. Ann Breakenridge ("Breaken-
    ridge"), WHC's Assistant Director of Pharmacy Clinical Ser-
    vices, interviewed Aka for this job, but hired another hospital
    employee, Jaime Valenzuela ("Valenzuela"), instead.
    In July 1993, four vacancies opened up for File Clerk
    positions.  Aka again applied and was interviewed, but did
    not get any of the four jobs.  Among the four applicants who
    were hired were two non-WHC employees.  Aka, believing
    that this violated the CBA's requirement that hospital em-
    ployees be accorded preference in filling empty positions,
    complained to the union, and the union filed a grievance on
    behalf of Aka and another hospital employee.  While this
    grievance was in arbitration, WHC admitted its mistake,
    removed the two non-employees from the File Clerk jobs, and
    hired two hospital employees instead;  it did not, however,
    hire Aka.  Aka then protested that he should have been
    among those hired, given his greater seniority.  The arbitra-
    tor ultimately ruled (in November 1994) that WHC's decision
    not to hire Aka did not violate the CBA.  The arbitrator
    found that Aka met the minimal qualifications for the job, had
    "excellent" evaluations and "good marks" for his ability to
    work with peers, and was a "highly intelligent and motivated
    man" who "could be expected to grasp the technical aspects of
    the job quite readily."  Nevertheless, he said, the CBA allows
    WHC to hire less senior applicants if they are more qualified,
    and the applicants WHC hired for the File Clerk jobs had
    substantial experience with office work, which Aka did not.
    In the meantime, Aka continued to apply for other positions
    at the hospital, but did not receive interviews for any of them.
    (He eventually volunteered to do administrative work in
    various parts of the hospital, but still did not succeed in
    obtaining a job.)  In June 1994, Aka filed suit in the United
    States District Court for the District of Columbia.  He
    claimed that WHC's failure to place him in the Central
    Pharmacy Technician or File Clerk jobs constituted discrimi-
    nation on the basis of his disability and age, in violation of the
    Age Discrimination in Employment Act ("ADEA"), 29 U.S.C.
    ss 621-34 (1994), and the Americans with Disabilities Act
    ("ADA"), 42 U.S.C. s 12101 et seq. (1994).2
    WHC initially moved to dismiss the complaint, arguing that
    Aka was required to exhaust the CBA's grievance procedures;
    this motion was denied.  Then, after discovery, WHC moved
    for summary judgment as to Aka's disparate treatment
    claims, which invoke WHC's failure to hire him for any of the
    jobs he applied for;  the district court granted this motion.
    Aka cross-moved for summary judgment as to WHC's failure
    to reasonably accommodate his disability, asserting that, un-
    der the ADA, WHC was obliged to reassign him to a vacant
    position for which he was qualified and which he could
    perform despite his disability.  As to his reasonable-
    accommodation claim, the district court concluded that the
    CBA barred WHC from reassigning disabled employees out-
    side of the usual job-application process provided for in the
    CBA, and that any reassignment obligation under the ADA
    must give way if it conflicts with other employees' rights
    under the CBA.  The district court thus granted summary
    judgment to WHC on this issue as well.
    Aka appealed the denial of both the ADEA and the ADA
    claims.  A panel of this court concluded that the district court
    __________
    2 Aka originally also claimed that WHC had (1) discriminated
    against him on the basis of his national origin in violation of Title
    VII of the Civil Rights Act of 1964, 42 U.S.C. s 2000e et seq. (1994),
    and (2) violated the District of Columbia Family and Medical Leave
    Act, D.C. Code Ann. s 36-1301 et seq.  He has subsequently
    dropped these claims.
    had correctly granted summary judgment to WHC as to
    Aka's disparate-treatment claim based on the File Clerk
    hiring decisions.  As to the remainder of Aka's claims, the
    panel was in disagreement.  The majority reversed and re-
    manded as to the grant of summary judgment to WHC on (1)
    Aka's disparate-treatment claim based on the Central Phar-
    macy Technician hiring decision and (2) Aka's reasonable-
    accommodation claim.  The dissent would have affirmed as to
    the first of these claims, and would have remanded on differ-
    ent grounds as to the second.  WHC moved for rehearing in
    banc as to these two rulings, which was granted.  (Neither
    WHC nor Aka asked that the panel's holding as to the File
    Clerk positions be reheard in banc, so that the panel's ruling
    on that issue stands.)  We conclude that it was error for the
    district court to grant summary judgment to WHC as to
    Aka's Central Pharmacy Technician disparate-treatment
    claim and as to his reasonable-accommodation claim.
    II. Analysis
    The principles of summary judgment are sufficiently famil-
    iar as to require only brief restatement.  We review grants of
    summary judgment de novo;  a party is only entitled to
    summary judgment if the record, viewed in the light most
    favorable to the nonmoving party, reveals that there is no
    genuine issue as to any material fact.  See Tao v. Freeh, 
    27 F.3d 635
    , 638 (D.C. Cir. 1994).  "[S]ummary judgment will
    not lie if ... the evidence is such that a reasonable jury could
    return a verdict for the nonmoving party."  Anderson v.
    Liberty Lobby, Inc., 
    477 U.S. 242
    , 248 (1986).
    In addition to his age discrimination claim, Aka in effect
    makes two distinct disability discrimination claims.  The first
    is based on the theory that WHC engaged in disparate
    treatment in declining to hire him for the Pharmacy Techni-
    cian position;  the second, on the theory that WHC discrimi-
    nated against him in declining to grant him the reasonable
    accommodation of reassignment to a vacant position once he
    became disabled.  We will first analyze Aka's disparate treat-
    ment disability discrimination claim (together with his age
    discrimination claim) under the familiar three-part protocol
    set forth by the Supreme Court in McDonnell Douglas Corp.
    v. Green, 
    411 U.S. 792
     (1973).  See DeLuca v. Winer Indus.,
    Inc., 
    53 F.3d 793
    , 797 (7th Cir. 1995) (finding that the
    McDonnell Douglas framework applies to ADA cases);  see
    also Barth v. Gelb, 
    2 F.3d 1180
    , 1186 (D.C. Cir. 1993) (finding
    that in cases under a related statute, the Rehabilitation Act, it
    is appropriate to apply the McDonnell Douglas framework to
    claims that an employer has acted with discriminatory intent).
    We then consider Aka's reasonable-accommodation claim,
    which is not subject to analysis under McDonnell Douglas,
    but has its own specialized legal standards.  Cf. Barth, 
    2 F.3d at 1186
     (drawing a similar distinction under the Rehabilitation
    Act).
    A.Disparate Treatment
    Under the McDonnell Douglas framework, the complainant
    must first establish a prima facie case of prohibited discrimi-
    nation.  See McDonnell Douglas, 
    411 U.S. at 802
    .  Once he
    has done so, the burden then shifts to the employer to
    articulate legitimate, nondiscriminatory reasons for the chal-
    lenged employment decision.  See 
    id.
      Should the employer
    succeed in presenting such reasons, the burden then shifts
    back to the complainant, who then has an opportunity to
    discredit the employer's explanation.  See 
    id. at 804-05
    .3  In
    Texas Department of Community Affairs v. Burdine, 
    450 U.S. 248
     (1981), the Court held that, in producing nondiscrim-
    inatory reasons for its challenged action, the employer is not
    __________
    3 McDonnell Douglas actually said the employee "must ... be
    afforded a fair opportunity to show that petitioner's stated reason
    for respondent's rejection was in fact pretext."  
    411 U.S. at 804
    .
    The term "pretext" can be slippery;  sometimes it means that an
    employer's explanation is incorrect, and sometimes it means both
    that the explanation is incorrect and that the employer's real reason
    was discriminatory.  (As we explain below, the plaintiff's ultimate
    obligation, under McDonnell Douglas and its progeny, is to show
    the latter.)  We will avoid using the term "pretext," and instead
    refer (as appropriate) to evidence that the employer's explanation is
    false, that it is a lie, or that the employer's real motivation was
    discriminatory.
    obligated to support these reasons with objective evidence
    sufficient to satisfy the "preponderance of the evidence"
    standard, see id. at 259-60, and that the plaintiff at all times
    retains the ultimate burden of persuasion.  See id. at 253.
    The Court elaborated further on the McDonnell Douglas
    framework in St. Mary's Honor Center v. Hicks, 
    509 U.S. 502
    (1993).  In that case, the plaintiff, Melvin Hicks, claimed that
    he had been fired because of his race.  The district court
    found, after a bench trial, that he made out a prima facie case
    and the reasons proffered by the employer for firing Hicks
    were not its real reasons;  the court concluded, however, that
    other evidence undercut the employee's claim that the firing
    was motivated by discrimination.  The Eighth Circuit re-
    versed, ruling that once the district court had found that the
    employer's proffered reasons for its decision were incorrect,
    there was no need to go further, and Hicks was entitled to
    judgment in his favor.  The Supreme Court disagreed, hold-
    ing that a plaintiff who discredits the employer's stated
    reasons for its employment decision is not necessarily entitled
    to judgment in his favor as a matter of law.
    We review Hicks in some detail, as the Court's most recent
    explication of the workings of the McDonnell Douglas frame-
    work.  Hicks made clear that the function of the prima facie
    case is to compel the employer to " 'produc[e] evidence' that
    the adverse employment actions were taken 'for a legitimate,
    nondiscriminatory reason.' " 
    Id. at 507
     (quoting Burdine, 
    450 U.S. at 254
    ).  Once the employer has done so, "the presump-
    tion [of discrimination] raised by the prima facie case is
    rebutted," and "drops from the case."  
    Id.
     (quoting Burdine,
    
    450 U.S. at
    255 & n.10).  Then, the plaintiff has " 'the full and
    fair opportunity to demonstrate,' through presentation of his
    own case and through cross-examination of the defendant's
    witnesses, 'that the proffered reason was not the true reason
    for the employment decision,' and that race [or some other
    discriminatory basis] was."  Id. at 507-08 (quoting Burdine,
    
    450 U.S. at 256
    ) (citation omitted).
    Assuming then that the employer has met its burden of
    producing a nondiscriminatory reason for its actions, the
    focus of proceedings at trial (and at summary judgment) will
    be on whether the jury could infer discrimination from the
    combination of (1) the plaintiff's prima facie case;  (2) any
    evidence the plaintiff presents to attack the employer's prof-
    fered explanation for its actions;  and (3) any further evidence
    of discrimination that may be available to the plaintiff (such
    as independent evidence of discriminatory statements or atti-
    tudes on the part of the employer) or any contrary evidence
    that may be available to the employer (such as evidence of a
    strong track record in equal opportunity employment).  That
    is not to say that every plaintiff must always present evidence
    in each of these categories in order to avoid summary judg-
    ment.4  In this case, Aka has presented evidence in the first
    two categories, but neither Aka nor WHC has presented any
    evidence in the third.  We are therefore faced with the issue
    of when evidence in categories (1) and (2) alone can suffice to
    support a jury verdict for the plaintiff, or, as in this case, to
    prevent summary judgment for the defendant.
    A number of circuit courts have cited Hicks for the proposi-
    tion that a plaintiff can always succeed in fending off sum-
    mary judgment if he can demonstrate a genuine issue of
    material fact as to whether the employer's stated reason for
    its employment decision is the real reason.  See, e.g., Sheri-
    dan v. E.I. DuPont de Nemours & Co., 
    100 F.3d 1061
    , 1066-
    72 (3d Cir. 1996) (in banc);  Kline v. Tennessee Valley Auth.,
    
    128 F.3d 337
    , 342-47 (6th Cir. 1997);  Anderson v. Baxter
    Healthcare Corp., 
    13 F.3d 1120
    , 1123-24 (7th Cir. 1994);
    Washington v. Garrett, 
    10 F.3d 1421
    , 1433 (9th Cir. 1993);
    Randle v. City of Aurora, 
    69 F.3d 441
    , 451 (10th Cir. 1995).
    Other circuit courts have disagreed with this reading of
    Hicks, saying that there are at least some situations in which
    genuine issues of material fact as to the falsity of the employ-
    er's explanation will not suffice alone to avoid summary
    __________
    4 Indeed, Burdine said that in some cases the plaintiff may be
    able to prevail on the basis of his initial prima facie case alone,
    "combined with effective cross-examination of the defendant."  Bur-
    dine, 
    450 U.S. at
    255 n.10.  This suggests that a prima facie case
    that strongly suggests intentional discrimination may be enough by
    itself to survive summary judgment.
    judgment.  See, e.g., Hidalgo v. Conado Insurance Agencies,
    Inc., 
    120 F.3d 328
    , 335-37 (1st Cir. 1997);  Fisher v. Vassar
    College, 
    114 F.3d 1332
    , 1335-38 (2d Cir. 1997) (in banc);5
    Rhodes v. Guiberson Oil Tools, 
    75 F.3d 989
    , 994 (5th Cir.
    1996) (in banc);  Ryther v. Kare 11, 
    108 F.3d 832
    , 836-37 (8th
    Cir. 1997) (in banc).
    We ourselves do not read Hicks to say that a plaintiff who
    creates a genuine issue of material fact as to whether the
    employer has given the real reason for its employment deci-
    sion will always be deemed to have presented enough evi-
    dence to survive summary judgment.  Instead, the court
    must consider all the evidence in its full context in deciding
    whether the plaintiff has met his burden of showing that a
    reasonable jury could conclude that he had suffered discrimi-
    nation and accordingly summary judgment is inappropriate.
    Under Hicks and other applicable law, however, a plaintiff's
    __________
    5 We do not see the difference that Judge Silberman discerns
    between our approach and that of the Second Circuit in Fisher.  To
    the contrary we view our approach as in accord with that of our
    Second Circuit colleagues.  Fisher holds that "evidence constituting
    a prima facie case prior to the employer's proffer of a reason,
    coupled with the error or falsity of the employer's proffered reason
    may--or may not--be sufficient to show illegal discrimination by a
    preponderance of the evidence."  
    114 F.3d at 1333
    .  Fisher further
    holds that "the fact that the proffered reason was false does not
    necessarily mean that the true motive was the illegal one argued by
    the plaintiff....  The sufficiency of the finding of pretext to
    support a finding of discrimination depends on the circumstances of
    the case."  
    Id. at 1338
     (emphasis added).  Neither our decision, nor
    that of the Second Circuit is in conflict with Judge Silberman's view
    that the prima facie case "is only a burden of production shifting
    device," infra at 4 (Silberman, J., dissenting).  Indeed, we make
    precisely the same point in our description of the McDonnell
    Douglas framework, supra at 8;  as we explain below, once the
    burden-shifting process is complete, the evidence constituting the
    prima facie case is then weighed, together with the parties' other
    evidence, according to ordinary evidentiary principles.  See infra
    s II.A.2.  In sum, neither our decision, nor that in Fisher,
    "amounts, de facto, to a broad 'wrongful discharge' cause of action
    discrediting of an employer's stated reason for its employ-
    ment decision is entitled to considerable weight.  As we will
    explain, we therefore reject any reading of Hicks under which
    employment discrimination plaintiffs would be routinely re-
    quired to submit evidence over and above rebutting the
    employer's stated explanation in order to avoid summary
    judgment.
    1.The meaning of Hicks
    The principal support for the proposition that a plaintiff can
    always avoid summary judgment by creating a genuine issue
    of material fact as to whether the employer's stated reason
    for its employment decision is the true reason derives from
    the following passage in Hicks:
    The factfinder's disbelief of the reasons put forward by
    the defendant (particularly if disbelief is accompanied by
    a suspicion of mendacity) may, together with the ele-
    ments of the prima facie case, suffice to show intentional
    discrimination.  Thus, rejection of the defendant's prof-
    fered reasons will permit the trier of fact to infer the
    ultimate fact of intentional discrimination,4 and the Court
    of Appeals was correct when it noted that, upon such
    rejection, no additional proof of discrimination is re-
    quired.  But the Court of Appeals' holding that rejection
    of the defendant's proffered reasons compels judgment
    for the plaintiff disregards the fundamental principle of
    Rule [of Evidence] 301 that a presumption does not shift
    the burden of proof, and ignores our repeated admonition
    that the Title VII plaintiff at all times bears the 'ultimate
    burden of persuasion.'
    __________
    4 Contrary to the dissent's confusion-producing analysis, there
    is nothing whatsoever inconsistent between this statement and
    our later statements that (1) the plaintiff must show "both that
    the reason was false, and that discrimination was the real
    reason," and (2) "it is not enough ... to disbelieve the employ-
    er."  Even though (as we say here) rejection of the defendant's
    proffered reasons is enough at law to sustain a finding of
    discrimination, there must be a finding of discrimination.
    __________
    for a plaintiff in a protected class," infra at 3 (Silberman, J.,
    dissenting).
    Hicks, 
    509 U.S. at 511
     (emphasis and ellipsis in original)
    (citations omitted).  Certainly, this passage indicates at a
    minimum that a factfinder's reasonable rejection of the defen-
    dant's proffered explanation will support an inference of
    discrimination.  But this passage can be and has been read
    by some courts to go further, proclaiming that if the jury can
    reasonably reject the defendant's proffered reason, no addi-
    tional proof of discrimination is ever "required."  See, e.g.,
    Anderson, 
    13 F.3d at 1123-24
    ;  Washington, 10 F.3d at 1433.
    For reasons discussed below, common sense compels us to
    reject so broad a reading.  The Court's every word and
    sentence cannot be read in a vacuum;  its pronouncements
    must be read in light of the holding of the case and to the
    degree possible, so as to be consistent with the Court's
    apparent intentions and with other language in the same
    opinion.  As the Court itself cautions elsewhere in Hicks, "we
    think it generally undesirable, where holdings of the Court
    are not at issue, to dissect the sentences of the United States
    Reports as though they were the United States Code."  Id. at
    515.
    Two examples illustrate why we believe an unqualifiedly
    literal reading of this passage of Hicks would not carry out
    the Court's true purpose.  First, let us consider a case in
    which the plaintiff calls the employer's explanation into ques-
    tion, but does so in a way that conclusively demonstrates that
    the real explanation for the employer's behavior is not dis-
    crimination, but some other motivation.  For instance, in
    Rothmeier v. Investment Advisers, Inc., 
    85 F.3d 1328
     (8th
    Cir. 1996), the plaintiff claimed that he had been fired be-
    cause of his age.  When his former employer came forward
    with a number of nondiscriminatory explanations, including
    insubordination, the plaintiff responded with evidence that in
    fact the real reason he had been discharged was that he had
    discovered that his firm was not in compliance with Securities
    and Exchange Commission rules and his employer wished to
    cover the problem up--a contention that the panel rightly
    concluded undercut the plaintiff's own claim of age discrimi-
    nation.  See 
    id. at 1337-38
    ;  cf. Hazen Paper v. Biggins, 
    507 U.S. 604
    , 613 (1993) (noting that "inferring age motivation
    from the implausibility of the employer's explanation may be
    problematic in cases where other unsavory motives, such as
    pension interference, were present.").  If a plaintiff shoots
    himself in the foot, surely there is no point in sending the
    case to the jury.  See also Visser v. Packer Engineering
    Assoc., 
    924 F.2d 655
    , 657 (7th Cir. 1991) (in banc) (observing
    that a plaintiff's evidence that he was fired because he was a
    whistleblower does not tend to show discrimination, and
    "tends if anything to show the opposite").
    Second, there may be no legitimate jury question as to
    discrimination in a case in which a plaintiff has created only a
    weak issue of material fact as to whether the employer's
    explanation is untrue, and there is abundant independent
    evidence in the record that no discrimination has occurred.
    The Hicks Court cited the example of a situation in which the
    hiring officer, as well as 40% of the employer's work force,
    were members of the same minority group as the plaintiff
    (even though the group in question comprised only 10% of the
    relevant labor market).  See Hicks, 
    509 U.S. at 513
    .  Where
    an employer has a strong record of equal opportunity employ-
    ment, any inference of discrimination arising from the dis-
    crediting of the employer's explanation may be a weak one,
    and in some cases not strong enough to let a reasonable
    factfinder conclude that discrimination has occurred at all.
    Accordingly, as we read Hicks, the plaintiff's attack on the
    employer's explanation must always be assessed in light of
    the total circumstances of the case;  in some instances, as we
    have pointed out, the fact that there are material questions as
    to whether the employer has given the real explanation will
    not suffice to support an inference of discrimination.  It is
    obviously impossible to provide an exhaustive list of such
    situations.  In the next section, however, we discuss the
    (often great) evidentiary weight to be accorded to the plain-
    tiff's exposure of the defendant's excuse as false, an analysis
    that will assist in determining whether a particular showing
    suffices to permit an inference of discrimination.
    Although we find that rebuttal evidence alone will not
    always suffice to permit an inference of discrimination, we do
    not endorse a reading of Hicks under which employment
    discrimination plaintiffs are presumptively required to submit
    evidence over and above such a rebuttal in order to avoid
    summary judgment.  An example of a case adopting the
    latter approach is Hidalgo v. Overseas Condado Ins. Agen-
    cies, Inc., 
    120 F.3d 328
     (1st Cir. 1997).  In Hidalgo, the First
    Circuit assumed for purposes of its decision that an age-
    discrimination plaintiff had raised a triable issue as to wheth-
    er the employer's explanation was incorrect,6 but nevertheless
    concluded that because the plaintiff had "offered no evidence
    that reasonably could be construed to indicate that [the
    employer] intended to discriminate against him because of his
    age," it was appropriate to grant summary judgment for the
    defendant.  
    Id. at 337
    .  As we have said, the circumstances of
    some cases may render evidence undercutting the employer's
    explanation insufficient to infer discrimination;  but Hidalgo,
    rather than explaining why the showing in that case fell short,
    simply said that the plaintiff had offered "no" evidence of
    intentional discrimination, without addressing the significance
    of the plaintiff's case at all.  This suggests that the Hidalgo
    court believed that employment-discrimination plaintiffs must
    as a routine matter do more than discredit the employer's
    explanation in order to avoid summary judgment.  That
    assumption we think would be inconsistent with Hicks, which
    makes clear that "no additional proof of discrimination is
    required" as a matter of course once a plaintiff has shown
    that a jury could reject the employer's proffered explanation.
    Hicks, 
    509 U.S. at 511
    ;  see also Rothmeier, 
    85 F.3d at
    1333-
    35 (reading Hicks to reject an approach under which a
    showing that the defendant's proffered explanation is false is
    presumptively insufficient to show discrimination);  Anderson,
    
    13 F.3d at 1123
     (same);7  cf. Rhodes, 
    75 F.3d at 993
     (saying
    __________
    6 Hidalgo actually uses the term "pretext."  Id. at 337.  In
    context, it is apparent that the court meant this term in the sense of
    "incorrect."
    7 Both Anderson and Rothmeier make this point by saying that
    Hicks rejected the so-called "pretext-plus" standard that had been
    applied by some circuit courts.  We have not used the term
    "pretext-plus," as it obscures the distinction between (1) requiring
    that evidence showing the employer's explanation to be false,
    standing alone, will "ordinarily" permit an inference of dis-
    crimination).  Our reading of Hicks also accords with the
    Supreme Court's rule, set forth in United States Postal Serv.
    v. Aikens, 
    460 U.S. 711
    , 714 n.3, 717 (1983), that it is improper
    to require plaintiffs to produce direct evidence of discrimina-
    tory intent in order to prevail at trial.
    2.The weight to be assigned to the plaintiff's rebuttal
    Although the plaintiff cannot always avoid summary judg-
    ment by showing the employer's explanation to be false, we
    read Hicks (and other relevant caselaw) to mean that such a
    showing does have considerable evidentiary significance.
    First, when the plaintiff rebuts the employer's own explana-
    tion of its challenged acts, this eliminates the principal non-
    discriminatory explanation for the employer's actions.
    Events have causes;  if the only explanations set forth in the
    record have been rebutted, the jury is permitted to search for
    others, and may in appropriate circumstances draw an infer-
    ence of discrimination.  As the Court said in Furnco Con-
    struction Corp. v. Waters, 
    438 U.S. 567
     (1978):
    A prima facie case under McDonnell Douglas raises an
    inference of discrimination only because we presume
    these acts, if otherwise unexplained, are more likely than
    not based on the consideration of impermissible factors.
    And we are willing to presume this largely because we
    know from our experience that more often than not
    people do not act in a totally arbitrary manner, without
    any underlying reasons, especially in a business setting.
    __________
    that plaintiffs both discredit the employer's explanation and show
    discrimination, and (2) presumptively requiring that plaintiffs pro-
    vide more than discrediting evidence alone in order to show discrim-
    ination.  Both Anderson and Rothmeier read Hicks, as do we, to
    adopt the first of these two approaches, but reject the second.  See
    generally Catherine J. Lanctot, The Defendant Lies and the Plain-
    tiff Loses:  The Fallacy of the "Pretext-Plus" Rule in Employment
    Discrimination Cases, 
    43 Hastings L.J. 57
     (1991) (explaining why it
    is inappropriate routinely to require plaintiffs to adduce more
    evidence than rebuttal evidence alone).
    Thus, when all legitimate reasons for rejecting an appli-
    cant have been eliminated as possible reasons for the
    employer's actions, it is more likely than not the employ-
    er, who we generally assume acts with some reason,
    based his decision on an impermissible consideration
    such as race.
    Id. at 577 (citations omitted).  In this passage the Court was
    explaining why it is permissible to grant judgment for the
    plaintiff on the basis of an unrebutted prima facie case:
    because, in the absence of a legitimate explanation, we infer
    the existence of an illegitimate one.  Similarly when the
    plaintiff has discredited the employer's explanation for its
    acts, and no other plausible explanation is readily at hand,
    Furnco's logic would seem to apply as well, and to at least
    permit (if not compel, as in Furnco) an inference of discrimi-
    nation in an appropriate case.
    If the jury can infer that the employer's explanation is not
    only a mistaken one in terms of the facts, but a lie, that
    should provide even stronger evidence of discrimination.  As
    Hicks said, "[t]he factfinder's disbelief of the reasons put
    forward by the defendant (particularly if disbelief is accom-
    panied by a suspicion of mendacity) may, together with the
    elements of the prima facie case, suffice to show intentional
    discrimination."  
    509 U.S. at 511
     (emphasis added).  This is
    so because, according to ordinary evidentiary principles
    (which we have been instructed to apply in employment
    discrimination cases, see Aikens, 
    460 U.S. at 716
    ), a lie is
    evidence of consciousness of guilt.  The jury can conclude
    that an employer who fabricates a false explanation has
    something to hide;  that "something" may well be discrimina-
    tory intent.  See Shager v. Upjohn Co., 
    913 F.2d 398
    , 401 (7th
    Cir. 1990) ("If the only reason an employer offers for firing an
    employee is a lie, the inference that the real reason was a
    forbidden one ... may rationally be drawn");  Wallace v.
    SMC Pneumatics, Inc., 
    103 F.3d 1394
    , 1400 (7th Cir. 1997).
    Such an inference is of course in line with how evidence of
    consciousness of guilt is treated in other cases, criminal or
    civil.  An employer that concocts a false explanation for an
    employment decision is in a like position to a criminal defen-
    dant who offers a false alibi:  the jury may consider the fact
    that the defendant has presented a false alibi in deciding his
    guilt.  See United States v. Hughes, 
    716 F.2d 234
    , 240-41 (4th
    Cir. 1983);  United States v. Zang, 
    703 F.2d 1186
    , 1191 (10th
    Cir. 1982).  In this circuit, we have repeatedly treated false
    statements by a defendant as credible evidence of conscious-
    ness of guilt.  See, e.g., United States v. Morgan, 
    914 F.2d 272
    , 276 (D.C. Cir. 1990) (per curiam) (citing a defendant's lie
    about possessing a claim check for a suitcase containing drugs
    in assessing the sufficiency of the evidence);  see also United
    States v. Johnson, 
    46 F.3d 1166
    , 1171 (D.C. Cir. 1995) (finding
    it appropriate to admit as evidence of consciousness of guilt a
    drug defendant's false claim, made to explain the source of his
    income, that he worked at a sporting goods store).
    Of course, as the Court explained in Hicks, an employer's
    lie does not automatically entitle the plaintiff to judgment as a
    matter of law.  But Hicks also made plain that a lie "carries
    substantial risks," including the risk of sanctions, Hicks, 
    509 U.S. at 521-22
    , and the more mundane risk that the lie will
    lead the jury to draw an adverse inference.  Indeed, the
    employer's fear that the jury will draw an adverse inference
    from a false explanation is a vital element of the McDonnell
    Douglas burden-shifting procedure.  Without it, employers
    would have little incentive to look for and present the real
    reasons for their employment decisions, undercutting the
    purpose of the McDonnell Douglas framework, which is "to
    compensate for the fact that direct evidence of intentional
    discrimination is hard to come by."  Price Waterhouse v.
    Hopkins, 
    490 U.S. 228
    , 271 (1989) (O'Connor, J., concurring);
    see also TWA v. Thurston, 
    469 U.S. 111
    , 121 (1985).8
    __________
    8 The dissent observes that an employer may offer a lie to explain
    its actions, not because it has discriminated but because it wishes to
    conceal an "embarrassing, albeit lawful" motive, or "to spare the
    feelings of an employee he considered unsatisfactory in perfor-
    mance."  Dissenting opinion at 3 n.3.  Possibly;  but the fact that a
    lie could have multiple explanations, some of them well-intentioned,
    cannot and should not foreclose the finder of fact, after hearing
    witness testimony and assessing the evidence as a whole, from
    To summarize, we can do no better than to quote Hicks
    once more.  In an appropriate case, "[t]he factfinder's disbe-
    lief of the reasons put forward by the defendant" will allow it
    to infer intentional discrimination.  
    509 U.S. at 511
    .  (As we
    observe above, it is difficult, if not impossible, to say in any
    concise or generic way under what precise circumstances such
    an inference will be inappropriate.9)  If "disbelief is accompa-
    nied by a suspicion of mendacity," 
    id.,
     the likelihood of
    intentional discrimination is increased, permitting the
    factfinder to infer discrimination more readily.
    __________
    deciding that the real motivation for lying was not innocent, but
    discriminatory.  (This is subject, of course, to the ability of the
    courts to review any factual findings.  See Hicks, 
    509 U.S. at 524
    .)
    9 Our dissenting colleagues cite this acknowledgement in accusing
    us of advancing a "framework (if one can call it that) that is both
    devoid of intelligible standards and incompatible with the principle
    that the plaintiff bears the burden of proof on the ultimate fact."
    Dissenting opinion at 7.  But the task of assessing whether a
    plaintiff has presented enough evidence to permit an inference of
    discriminatory intent is, as the author of the dissent herself ob-
    served in her panel dissent, "intensely fact bound."  See Aka v.
    Washington Hospital Center, 
    116 F.3d 876
    , 899 (D.C. Cir. 1997)
    (Henderson, J., dissenting). Accordingly we have limited ourselves
    to identifying the general principles that govern the plaintiff's
    burden on summary judgment and to providing a detailed applica-
    tion of those principles to this case.  The dissent appears to offer no
    analytical framework of its own.  Because the Supreme Court has
    made clear that it is improper to require direct proof of discrimina-
    tory intent, see Aikens, 
    460 U.S. at
    714 n.3, 717, it must be possible
    for a plaintiff to survive summary judgment in some cases by
    showing that the defendant's explanation is a lie.  The dissent
    conspicuously fails, however, to identify those cases in which such
    an inference is possible and those in which it is not.  And as to the
    dissent's claim that our approach is "incompatible with the principle
    that the plaintiff bears the burden of proof on the ultimate fact,"
    our entire analysis focuses on the precise question of when a jury
    might reasonably conclude that the plaintiff's evidence suffices to
    meet that burden.
    3.The evidence in this case
    The conflict of evidence in Aka's case involves, in large
    part, a dispute over job qualifications, his and those of the
    successful contender for the Pharmacy Technician job.  WHC
    claims that it hired Valenzuela because he was more qualified
    than Aka.  Aka replies that WHC is mistaken as to their
    comparative qualifications, and that it was he, Aka, who was
    more qualified for the position.
    In cases involving a comparison of the plaintiff's qualifica-
    tions and those of the successful candidate, we must assume
    that a reasonable juror who might disagree with the employ-
    er's decision, but would find the question close, would not
    usually infer discrimination on the basis of a comparison of
    qualifications alone.  In a close case, a reasonable juror would
    usually assume that the employer is more capable of assess-
    ing the significance of small differences in the qualifications of
    the candidates, or that the employer simply made a judgment
    call.  Cf. Combs v. Plantation Patterns, 
    106 F.3d 1519
    , 1543
    (11th Cir. 1997).  But this does not mean that a reasonable
    juror would in every case defer to the employer's assessment.
    If that were so, no job discrimination case could ever go to
    trial.  If a factfinder can conclude that a reasonable employer
    would have found the plaintiff to be significantly better
    qualified for the job, but this employer did not, the factfinder
    can legitimately infer that the employer consciously selected a
    less-qualified candidate--something that employers do not
    usually do, unless some other strong consideration, such as
    discrimination, enters into the picture.10
    A plaintiff attacking a qualifications-based explanation is of
    course not limited to comparing his qualifications against
    those of the successful candidate.  The plaintiff can instead
    __________
    10 An employer may of course select a candidate who on paper is
    less qualified for other reasons, such as subjective reactions that
    emerge in the interview.  We discuss such subjective considerations
    below.
    seek to expose other flaws in the employer's explanation.
    For example, the plaintiff can attempt to show that the
    employer's explanation was fabricated after the fact by show-
    ing that it contradicts other contemporaneous accounts of the
    employer's decision.  Or a plaintiff can attempt to show that
    the employer's explanation misstates the candidates' qualifica-
    tions.  Thus, if the employer says that it did not hire the
    plaintiff because he did not speak Portuguese, the plaintiff
    can show that he did speak Portuguese, and that the employ-
    er knew it.  Adequate evidence of this type may suffice to
    permit a jury to infer that the employer's explanation is
    incorrect or fabricated, and thus to infer discrimination.11
    A review of the evidence in this case reveals that a reason-
    able factfinder could conclude both that the balance of qualifi-
    cations weighed markedly in Aka's favor, and that there was
    other evidence calling WHC's explanation into question.
    Viewing the evidence "as favorably to [Aka] as reason will
    permit," Shager, 
    913 F.2d at 401
    , as we are obligated to do at
    summary judgment, we find that the evidence suffices for a
    reasonable factfinder to infer discrimination.  We begin with
    a review of Aka's and Valenzuela's qualifications for the
    Central Pharmacy Technician position, and then turn to other
    evidence calling WHC's explanation into question.
    a.Aka's and Valenzuela's Qualifications
    WHC's official "position specification" form listed two qual-
    ifications for the job, "previous hospital experience in phar-
    macy services" and "knowledge of medical terminology."
    The listed job responsibilities are quite varied, and include
    accepting drug and narcotic orders, distributing medications,
    answering questions and giving directions to the public, main-
    __________
    11 As we have already said, the plaintiff is not limited to challeng-
    ing the employer's explanation, but can also avoid summary judg-
    ment (and prevail at trial) by presenting other evidence, either
    direct or circumstantial, that permits an inference of discrimination.
    See Wallace, 
    103 F.3d at 1397
    .  For instance, if a female plaintiff
    claims sex discrimination, evidence that the defendant employs
    women at rates far below their numbers in the applicant pool and
    the general population may well help her case.
    taining narcotic control records and inventory books, per-
    forming "charging" (that is, billing) functions, stocking phar-
    maceutical and IV supplies, performing patient census
    checks, "evaluating, processing, and filling drug stock orders
    for satellite pharmacies," and "monitoring the pharmacy's ex-
    temporaneous pre-pack list to identify items that should be
    pre-packaged." 12
    Aka's application form for the Central Pharmacy Techni-
    cian position listed his current position, "OR Orderly," his
    hire date, August 6, 1972, and the highest degree he held, his
    MBPA in health service management.  Aka was interviewed
    by Dr. Ann Breakenridge, WHC's Assistant Director of Phar-
    macy Clinical Services.  After the interview, Breakenridge
    wrote on a WHC Interview Summary Report form:  "Mr. Aka
    is a longstanding WHC employee on MLOA [medical leave of
    absence].  Performed duties in the OR with some exposure to
    minimal pharmacy functions."  Her assessment of Aka states:
    "Mr. Aka has no skills which will be helpful as a pharmacy
    technician.  He is aware of the drug delivery aspect of the job
    which is a minor part of the technician responsibilities.
    Schedule [illegible] responsibilities [illegible].  Mr. Aka's
    MBPA degree could be best utilized in other areas of the
    hospital."  In a later affidavit, she added that Aka had
    displayed no "enthusiasm" during the interview, and said
    "[i]ndeed he told me that he really was not interested in doing
    pharmacy work."  Aka denies saying this.
    Valenzuela's application form said that he did not have a
    college degree, and that he had been working at the hospital
    laundry for slightly over a year;  he listed his duties as
    "prepare clean linen for delivery," and said "when needed, I
    work in the folding machines and ironer."  Valenzuela also
    said:  "For two months I worked as volunteer in Asco Phar-
    macy.  My duties are pricing, stocking, filling up cassettes.  I
    __________
    12 The last three of these items are not on the official list of job
    responsibilities that appears in the record, but are listed as respon-
    sibilities in Breakenridge's affidavit.
    pick up and deliver medicine from nursing units."13
    In explaining her decision to hire Valenzuela instead of
    Aka, Breakenridge cited Valenzuela's experience in pharmacy
    services, his knowledge of medical terminology, and his great-
    er enthusiasm.  We will begin by discussing the more objec-
    tive aspects of the candidates' qualifications, and then turn to
    the question of their relative enthusiasm.
    i. Pharmacy experience.  Valenzuela's pharmacy experi-
    ence was limited to two months of part-time volunteer work.
    It is unclear how much time Valenzuela volunteered, as he
    apparently continued to work full-time at the hospital.  There
    is no evidence that the volunteer work occurred in a hospital,
    as the WHC position specification form required;  "Asco"
    Pharmacy does not suggest a hospital.  His work involved:
    (1) "pricing" medication, not a task listed in the Pharmacy
    Technician job description;  (2) delivering medication to nurs-
    ing stations, something Aka also did;  and (3) "stocking" and
    "filling up cassettes," which (assuming that "cassettes" are
    medicine containers) appear to correspond to a single item in
    the job description, "receive, count and store pharmaceutical
    supplies."
    Aka on the other hand had spent nineteen years picking up
    medicine and IV solutions from the central pharmacy for
    delivery at the OR.  As Aka describes this work, it was not
    limited to picking up materials at a counter, but required him
    to move around within the pharmacy;  pharmacy staff would
    show Aka the section of the pharmacy in which the item he
    wanted could be found, and he knew "where to pick it up."
    As Aka pointed out at his deposition, this meant that he
    effectively already knew how to move materials within the
    pharmacy itself:
    My experience was while working as an orderly, they
    used to send me to the pharmacy to pick up medication
    __________
    13 His application form also said that he had worked for a total of
    six years as a courier, and for six months doing building and ground
    maintenance.
    needed in O.R.  When I go there, they show me the
    section [where] [t]hey put medication for O.R.  I know
    where to pick it up....  So I can take that as experience
    in taking medication to any section of the unit if they
    need it.
    Appendix at 129 (emphasis added).14
    A reasonable jury could find that Aka's ability to do the
    less skilled parts of the pharmacy job was at least comparable
    __________
    14 Aka adds in an affidavit that he was also "regularly assigned"
    to "stock medications in the nurses work area, and even sometimes
    prepare orders for medications that were not in sufficient stock in
    the nurses work area," and "had extensive knowledge and back-
    ground with the forms used by [the] pharmacy for filling medi-
    cations."  WHC argues that because Aka did not specifically men-
    tion this experience at his deposition, he should not be able to raise
    it in a later affidavit.  Aka was asked at his deposition:  "Is my
    understanding of your testimony correct, that your experience in
    pharmacy services consists of transporting narcotics and drugs to
    and from the pharmacy," and answered "Yes";  counsel for WHC
    then asked "Is there any more experience that you had, other than
    that?"  and Aka said "No other experience."  It is not clear that
    Aka's later affidavit necessarily contradicts this testimony.  It may
    be that the broad task of transporting medications which Aka
    mentioned at his deposition includes the sub-tasks of preparing an
    order form, then going to get the medications, and then stocking
    them in the nurses' work area.  Or it may be that when Aka was
    asked about his "experience in pharmacy services," he described
    only the work he had done directly in a pharmacy, and not all of the
    pharmacy-related work he had ever done.  As we explained in
    Pyramid Securities, Ltd. v. IB Resolution, Inc., 
    924 F.2d 1114
    , 1123
    (D.C. Cir. 1991), although the courts frown on a party's attempt to
    contradict previous testimony at summary judgment, "persuasive
    reasons" for a correction are "more likely to be available where the
    initial statement took the form of a deposition rather than [as in
    Pyramid Securities] an affidavit.  A deponent may have been
    confused about what was being asked or have lacked immediate
    access to material documents." 
    Id. at 1123
     (citation omitted).  In
    any event, because it is not clear on the present record that
    Breakenridge knew about Aka's involvement in stocking or ordering
    to Valenzuela's.  Aka had been moving and handling pharma-
    cy supplies for nineteen years, and knew the layout and
    routines at WHC's pharmacy.  It would not have taken him
    long to pick up whatever stocking skills Valenzuela learned
    during his short stint of volunteer work.  Valenzuela would
    likewise have needed some time to learn his way around
    WHC's pharmacy (and hospital pharmacies generally).
    As to the more skilled parts of the pharmacy job, like
    billing, accounting, tracking drugs and patients, and planning
    pharmacy operations, Aka had a very strong advantage.
    Aka's master's degree in business and professional adminis-
    tration, with a concentration in health service management,
    would presumably have been very helpful with these tasks.15
    Valenzuela, by contrast, did not even have a college degree.
    Moreover, Aka had worked directly with patients at WHC for
    nineteen years, and so would have been familiar with many of
    the relevant hospital procedures.16 Valenzuela, with his year
    working in the hospital laundry, could not make this claim.
    ii.  Medical terminology. Breakenridge also cited Valen-
    zuela's knowledge of medical terminology, derived "from a job
    __________
    pharmaceuticals, we do not rely on these elements of Aka's affida-
    vit.
    15 The dissenters give no weight to Aka's superior education
    because there were no educational prerequisites listed in the job
    description.  Dissenting opinion at 8.  But reasonable employers do
    not ordinarily limit their evaluation of applicants to a mechanistic
    checkoff of qualifications required by the written job descriptions.
    Obviously, they will take additional credentials into account, if those
    credentials would prove useful in performing the job.
    16 The job description for Aka's orderly job lists a broad range of
    responsibilities, including transporting patients, maintaining equip-
    ment in clean and operational order, and performing "clinical sup-
    port activities," such as administering procedures, assisting with
    specimen collection, and patient preparation--all work that would
    have provided Aka with important background knowledge on the
    functioning of the hospital.  Breakenridge, a fairly senior hospital
    employee, would presumably have been familiar with this spectrum
    of duties.
    that he had held at Metpath, a medical laboratory."  That job
    lasted somewhat over a year, and involved picking up medical
    specimens from nursing homes and doctors' offices and deliv-
    ering them to a lab for analysis.
    Aka says in his affidavit that, during his many years of
    work as an orderly, "my duties ... required me to work
    closely with the health care personnel servicing patients," and
    he "knew how most of the medications were used by nurses in
    their care of patients."  (Aka does not claim that he knew
    what considerations doctors took into account in prescribing
    medication, which would be implausible, but only how nurses
    administered them.)  Aka thus had nineteen years of close
    experience with the administration of medications, and proba-
    bly knew (for instance) the name and general function of
    many medications, and that certain of the medications were
    dangerous or required special handling.  It is not clear
    whether Aka mentioned his familiarity with the uses of
    medications at his job interview.  But Breakenridge, whose
    title was Assistant Director of Pharmacy Clinical Services,
    presumably knew enough about the functioning of the hospi-
    tal to be aware that a highly experienced orderly would
    frequently see medications being used.17
    A reasonable juror could conclude that Valenzuela would
    have learned much less of the medical terminology relevant to
    the pharmacy job in his year at Metpath than Aka did in his
    nineteen years at WHC.  Not only was Valenzuela's work
    experience shorter, but Valenzuela was handling medical spe-
    cimens, while Aka was working directly with drugs.
    __________
    17 When WHC asked him at his deposition about his pharmacy
    experience, Aka did not mention his knowledge of the uses of
    medications.  See supra note 14.  But he could not have been
    expected to do so, just as someone asked about his experience
    working in hardware stores would not necessarily be expected to
    talk about his extensive experience with the proper use of tools.  In
    any case, we are principally concerned here with the candidates'
    knowledge of medical terminology, not their pharmacy experience.
    iii.  Enthusiasm. Considerations of enthusiasm aside, a
    reasonable juror could therefore find that Aka was signifi-
    cantly better qualified than Valenzuela for the pharmacy job.
    This leaves Breakenridge's conclusion that Valenzuela was a
    highly enthusiastic candidate, and that Aka was not.  There is
    evidence in the record to support the conclusion that each of
    the two candidates was enthusiastic.  Valenzuela's pharmacy
    volunteer work points to enthusiasm (perhaps more than to
    actual experience).  Breakenridge also noted that Valenzuela
    had applied for the pharmacy job once before and been
    rejected, so that he had demonstrated some previous interest
    in the job.18
    Aka claims that he, too, expressed enthusiasm at his inter-
    view (contradicting Breakenridge's claim that he said that he
    did not want the job).  A juror could find that the circum-
    stances corroborate this claim.  Aka had earned two degrees
    while working a full-time job, and was described by the
    arbitrator adjudicating the dispute over the File Clerk jobs as
    a "highly intelligent and motivated man."  He applied for
    numerous jobs at WHC, despite being repeatedly turned
    down;  indeed, in early 1995 he started volunteering in admin-
    istrative jobs in various parts of the hospital, in an effort to
    enhance his chances of being hired.
    Of course, even if Aka was truly enthusiastic about the job,
    Breakenridge could still have subjectively concluded that he
    showed, in her words, "no enthusiasm for or interest in the
    Pharmacy Technician job."  However, we are reluctant to
    give this possibility too much weight at summary judgment.
    First, Breakenridge did not comment at all on Aka's enthusi-
    __________
    18 Actually, Breakenridge's affidavit said that it was "Plaintiff"--
    Aka--who had previously applied for the pharmacy job and been
    turned down.  Aka does not make this claim in his affidavit,
    however, and in context it seems likely that Breakenridge meant to
    refer to Valenzuela, who is otherwise the subject of the relevant
    paragraph.  The principle we articulated in Pyramid Securities
    that on summary judgment a party is strictly held to her words in
    an affidavit does not necessarily mean that a party is bound by even
    a slip of the pen.
    asm (or the lack thereof) on the interview summary sheet,
    weakening her claim that Aka's lack of enthusiasm motivated
    her decision.
    Furthermore, although employers may of course take sub-
    jective considerations into account in their employment deci-
    sions, courts traditionally treat explanations that rely heavily
    on subjective considerations with caution.  Particularly in
    cases where a jury could reasonably find that the plaintiff was
    otherwise significantly better qualified than the successful
    applicant, an employer's asserted strong reliance on subjec-
    tive feelings about the candidates may mask discrimination.
    Indeed, we observed in Fischbach v. D.C. Department of
    Corrections, 
    86 F.3d 1180
    , 1184 (D.C. Cir. 1996), that an
    employer's heavy use of "highly subjective" criteria, such as
    "interpersonal skills," could support an inference of discrimi-
    nation.  See generally Perfetti v. First Nat. Bank of Chicago,
    
    950 F.2d 449
    , 457 (7th Cir. 1991) (discussing "the ease with
    which employers may use subjective factors to camouflage
    discrimination") (citation omitted);  Lilly v. Harris-Teeter
    Supermarket, 
    842 F.2d 1496
    , 1506 (4th Cir. 1988);  Mark S.
    Brodin, The Demise of Circumstantial Proof in Employment
    Discrimination Litigation:  St. Mary's Honor Center v.
    Hicks, Pretext, and the "Personality" Excuse, 18 Berk. J.
    Emp. Lab. L. 183, 218-24 (1997) (discussing the difficulties
    presented by the "personality" rationale for employment deci-
    sions).  Moreover, we cannot altogether ignore the fact that
    outward manifestations of "enthusiasm" are just the kind of
    traits that advancing age and heart-related disability may
    tend to diminish.19
    An employer's reliance on disputed subjective assessments
    will not create a jury issue in every employment discrimina-
    __________
    19 The dissent complains that Aka has offered no evidence that he
    was more enthusiastic than Valenzuela at the interview.  Dissenting
    opinion at 9.  It would be difficult to offer any such evidence, in the
    absence of a videotape of the interview.  Under the dissent's
    approach, an employer could defeat any employment discrimination
    claim by a job applicant by citing the interviewer's subjective
    assessment that he was less enthusiastic than some other candidate.
    tion case.  For example, if this reliance is modest, and the
    employer has other, well-founded reasons for the employment
    decision, summary judgment for the defendant may be appro-
    priate.  Here, however, a jury could find that Aka was in all
    other respects markedly better qualified for the job.  A
    reasonable jury might still credit Breakenridge's claim that
    Aka "displayed no enthusiasm for or interest in the Pharmacy
    Technician job," and hence find that no discrimination oc-
    curred.  But a jury might also decide after assessing Break-
    enridge's and Aka's credibility that Breakenridge's claim was
    untrue--indeed, a lie.  This would, in turn, raise a strong
    inference of discriminatory intent, an inference that would not
    be undercut by any other facts in this case.
    This case thus turns on whose account of Breakenridge's
    interview with Aka is correct;  that question will hinge on
    Aka's and Breakenridge's credibility, an issue that is quintes-
    sentially one for the finder of fact.  "Determining the weight
    and credibility of witness testimony ... has long been held to
    be the 'part of every case that belongs to the jury, who are
    presumed to be fitted for it by their natural intelligence and
    their practical knowledge of men and the ways of men.' "
    United States v. Scheffer, 
    118 S. Ct. 1261
    , 1266 (1998) (quot-
    ing Aetna Life Ins. Co. v. Ward, 
    140 U.S. 76
    , 88 (1891)).
    b.Other evidence of discrimination
    As we have said, an employment discrimination plaintiff is
    not limited to arguing that the employer's explanation is
    wrong on the merits, but he can also attempt to show by
    other means that the explanation was made up to disguise
    illegitimate bias.  There is some evidence from which an
    inference of that kind could be drawn in this case.
    A juror might conclude from the record that Breakenridge
    did not compare Aka's and Valenzuela's qualifications (in the
    way we do above) and decide that comparatively Valenzuela
    was the better candidate, but rather she decided not to hire
    Aka immediately after his interview, before she had even seen
    Valenzuela.  On the interview summary sheet for Aka's inter-
    view, she checked both the box for "not interested in this
    individual" and the box for "will consider with other appli-
    cants."  More tellingly, she wrote in her summary that Aka
    had "no skills which will be helpful as a pharmacy technician,"
    and that his "MBPA degree could be best utilized in other
    areas of the hospital."  It is hard to see how an interviewer
    could conclude that Aka had no skills that would be helpful as
    a pharmacy technician;  for instance, his MBPA was certainly
    relevant to the accounting and billing work the job entailed.
    This notation suggests that for some reason Breakenridge
    came away from her interview with Aka with a strong aver-
    sion to employing him, an aversion that colored her summary
    of Aka's qualifications.20  This aversion may have had some
    reasonable basis (such as Aka's asserted lack of enthusiasm),
    or it might have been rooted in bias (a perception that Aka
    was too old, or too disabled, to make a good employee).21
    Moreover, Breakenridge claimed in a later affidavit that
    Aka had told her during his job interview that he did not
    really want the pharmacy technician job.  Aka denies having
    said this;  there is thus a genuine issue of material fact on this
    point alone.  If Aka did say this, it is strange that Breaken-
    ridge did not note that fact on the interview summary sheet.
    An interviewer explaining why a candidate was not hired
    would ordinarily take note of the fact that he has virtually
    withdrawn his application.  In a jury's eyes, this omission
    __________
    20 It is noteworthy that, while it took WHC two weeks to even
    grant Aka an interview, Valenzuela seems to have been hired the
    day after he applied.  (There is no indication in the record that any
    other WHC employees applied for the job.)  WHC received Valen-
    zuela's application nine days after Aka was interviewed, on May 26.
    On May 27, WHC's personnel department made a notation on Aka's
    application that he had not been selected for the Pharmacy Techni-
    cian position.  The handwritten dates May 27 and May 28 also
    appear (without explanation) in the portion of Valenzuela's applica-
    tion form reserved for notes by recruitment staff, suggesting that
    this is when he was hired.
    21 The interview summary sheet reveals that Breakenridge was
    aware of Aka's age and disability.  In the opening sentence, she
    describes him as a "longstanding" WHC employee "on MLOA," or
    medical leave of absence.
    might also count as evidence that Breakenridge's account of
    the interview was invented after the fact.
    In summary, we think that there is sufficient evidence in
    the record so that a reasonable jury could conclude that Aka
    was markedly more qualified than Valenzuela was, thus
    throwing into doubt the reason given for his rejection.  Aka,
    after all, was a 19-year employee with a good record who had
    earned two degrees while on the job--yet after his bypass
    surgery he lost out to an applicant who had worked at the
    hospital for less than a year as a laundry-folder.  Indeed, not
    only did Aka lose out for the Pharmacy Technician position,
    he was unable to secure any position at the several-thousand-
    employee hospital, and after a while could not even get an
    interview for positions for which he applied.  There is in sum
    enough evidence, we believe, to create a jury question as to
    whether WHC's explanation for not hiring Aka was false, and
    as to whether WHC acted with discriminatory intent, and
    summary judgment should not have been granted.
    B.Reasonable Accommodation
    We now turn to Aka's claim that WHC should have accom-
    modated his disability by reassigning him to a vacant position.
    The ADA prohibits discrimination on the basis of disability,
    and defines such discrimination to include
    not making reasonable accommodations to the known
    physical or mental limitations of an otherwise qualified
    individual with a disability who is an applicant or employ-
    ee, unless such covered entity can demonstrate that the
    accommodation would impose an undue hardship on the
    operation of the business of such covered entity.
    42 U.S.C. s 12112(b)(5)(A).  Under the ADA's scheme, then,
    it is discriminatory for a covered employer to decline to take
    reasonable steps to accommodate an employee's disability,
    unless the steps in question "would impose an undue hardship
    on the operation of the business" of the employer.  The ADA
    also provides a definition of the term "reasonable accommoda-
    tion":
    The term "reasonable accommodation" may include--
    (A) making existing facilities used by employees readi-
    ly accessible to and usable by individuals with disabilities;
    and
    (B) job restructuring, part-time or modified work
    schedules, reassignment to a vacant position, acquisition
    or modification of equipment or devices, appropriate
    adjustment or modifications of examinations, training
    materials or policies, the provision of qualified readers or
    interpreters, and other similar accommodations for indi-
    viduals with disabilities.
    42 U.S.C. s 12111(9) (emphasis added).  Citing this provision,
    Aka argues that WHC's failure to reassign him to a vacant
    position violated the ADA.
    Aka moved for summary judgment on his reasonable ac-
    commodation claim before the district court;  the district
    court denied this motion, and instead granted summary judg-
    ment to WHC.  The district court concluded that WHC could
    not have reassigned Aka without violating other employees'
    rights under the collective bargaining agreement governing
    Aka's workplace.  The district court found that the ADA can
    never require an employer to violate such collectively bar-
    gained rights, and that therefore Aka had no right to reas-
    signment.
    1.Was Aka "otherwise qualified"?
    Before addressing the question of the effect of the collec-
    tive bargaining agreement on this case, we consider a prelimi-
    nary question raised by WHC.  We will assume for purposes
    of this appeal that Aka's inability to do heavy lifting after his
    heart surgery meant that he could not perform the orderly
    job, with or without a reasonable accommodation.22  WHC
    argues that only a "qualified individual with a disability" can
    request a reasonable accommodation under 42 U.S.C.
    s 12112(b)(5)(A);  the term "qualified individual with a disabil-
    __________
    22 Aka conceded that he could not do his former orderly job.
    WHC assumes that this meant that Aka could not do the job even
    with a reasonable accommodation, see WHC's Brief at 25-28, and
    Aka does not challenge WHC's assumption on this appeal.
    ity" is defined as someone who "with or without reasonable
    accommodation, can perform the essential functions of the
    employment position that such individual holds or desires."
    42 U.S.C. s 12111(8).  WHC contends that, because Aka
    could not perform the essential functions of his job as an
    orderly with or without a reasonable accommodation, he was
    not an "otherwise qualified individual with a disability," and
    thus was not entitled to a reasonable accommodation at all
    under s 12112(b)(5)(A).
    WHC's argument misreads the statute.  Section 12111(8)
    defines an "otherwise qualified individual with a disability" to
    mean someone who "with or without reasonable accommoda-
    tion, can perform the essential functions of the employment
    position that such individual holds or desires."  42 U.S.C.
    s 12111(8) (emphasis added).  An employee seeking reassign-
    ment to a vacant position is thus within the definition if, with
    or without reasonable accommodation, she can perform the
    essential functions of the employment position to which she
    seeks reassignment.  See Daugherty v. City of El Paso, 
    56 F.3d 695
    , 698-99 (5th Cir. 1995).
    The Equal Employment Opportunity Commission's
    ("EEOC's") interpretive guidelines and the ADA's legislative
    history both support this reading.  The EEOC's interpretive
    guidelines provide that "reassignment should be considered
    only when accommodation within the individual's current
    position would pose an undue hardship."  29 C.F.R. app.
    s 1630.2(o).  If WHC's reading of the ADA is correct, this
    guideline makes no sense.  Under WHC's reading, an em-
    ployee cannot obtain reassignment if he is not "otherwise
    qualified" for his current position.  But under the EEOC's
    guidelines, only employees who cannot be accommodated in
    their current job without undue hardship--that is, only em-
    ployees who are not "otherwise qualified" for their current
    position--should be reassigned.  In other words, employees
    should only be reassigned if they have no entitlement to
    reassignment.  This is a paradox worthy of Lewis Carroll,
    whose White Queen gave her maid "jam tomorrow and jam
    yesterday--but never jam today."  Lewis Carroll, The Anno-
    tated Alice 247 (New American Library 1960) (emphasis in
    original).  Although the EEOC's guidelines are "not control-
    ling upon the courts by reason of their authority," they "do
    constitute a body of experience and informed judgment to
    which courts and litigants may properly resort for guidance,"
    Meritor Sav. Bank v. Vinson, 
    477 U.S. 57
    , 65 (1986), and we
    are understandably reluctant to adopt a reading of the ADA
    that is so at odds with those guidelines.
    Notably, the ADA's legislative history supports the
    EEOC's reading.  In discussing reassignment, the House
    Report says:
    Reasonable accommodation may also include reassign-
    ment to a vacant position.  If an employee, because of
    disability, can no longer perform the essential functions
    of the job that she or he has held, a transfer to another
    vacant job for which the person is qualified may prevent
    the employee from being out of work and [the] employer
    from losing a valuable worker.  Efforts should be made,
    however, to accommodate an employee in the position
    that he or she was hired to fill before reassignment is
    considered.
    H.R. Rep. No. 485(II), 101st Cong., 2d Sess. at 63 (1990),
    reprinted in 1990 U.S.C.C.A.N. 267, 345;  see also S. Rep. No.
    116, 101st Cong., 1st Sess. at 6 (1989).  In other words,
    Congress saw reassignment, as the EEOC does, as an option
    to be considered only after other efforts at accommodation
    have failed.  See also Gile v. United Airlines, Inc., 
    95 F.3d 492
    , 496-98 (7th Cir. 1996) (reading the EEOC's guidance and
    the statute's legislative history similarly).  The one decision
    of a court of appeals to adopt WHC's argument has since
    been set for rehearing in banc;  in any event, we find the
    reasoning of the panel opinion unpersuasive.  See Smith v.
    Midland Brake, Inc., 
    138 F.3d 1304
    , 1308-10 (10th Cir. 1998),
    rehearing in banc granted, No. 96-3018, slip op. at 1 (10th
    Cir. May 5, 1998).
    2.The collective bargaining agreement
    The district court found that the collective bargaining
    agreement governing Aka's workplace precluded WHC from
    reassigning him to a vacant position, and hence Aka could not
    claim a right to the accommodation of reassignment.  As we
    explain, on the present record we find it impossible to deter-
    mine whether there is any conflict between the CBA and the
    ADA, and thus do not reach the question of what would occur
    on the particular facts of this case in the event of such a
    conflict.
    The district court found that the CBA's provisions govern-
    ing posting and filling of job vacancies barred WHC from
    reassigning Aka.  The CBA's posting provisions require
    WHC to give notice of any openings in designated locations
    for at least five working days before they may be filled.  CBA
    s 14.19.  As to filling of vacancies, the CBA provides:
    It is expressly understood that employees with the ability
    to perform the work and who possess an acceptable work
    record will be given preferential treatment over non-
    Hospital employees in filling bargaining unit vacancies.
    If more than one employee bids for a particular job, and
    if in the Hospital's judgment competing employees have
    equal ability to perform the work and possess equally
    acceptable work records, the employee with greater se-
    niority shall be awarded the job.  It shall be the obli-
    gation of the employee first to make application for the
    position involved.  In any case where there is a dispute
    as to whether an applicant possesses requisite "ability,"
    the burden of proof shall be with the employee and/or
    the Union....
    CBA s 8.1(b).  Finally, the CBA has a provision entitled
    "Handicapped Employees," which states:
    An employee who becomes handicapped and thereby
    unable to perform his job shall be reassigned to another
    job he is able to perform whenever, in the sole discretion
    of the Hospital, such reassignment is feasible and will not
    interfere with patient care or the orderly operation of the
    Hospital.
    CBA s 14.5.
    Aka and the EEOC argue that section 14.5 permitted WHC
    to reassign Aka to a vacant position without complying with
    the CBA's provisions on seniority and posting vacancies.
    WHC disagrees, arguing vigorously that section 14.5 is not
    intended to function as an exception to those provisions, and
    that an employee can only be reassigned under section 14.5
    after the CBA's posting and seniority rules have been com-
    plied with.23
    WHC's reading of section 14.5 is at odds with that provi-
    sion's plain meaning.  To assign, according to Webster's Third
    New International Dictionary, means "to appoint (one) to a
    post or duty."  An employee who is allowed to compete for
    jobs precisely like any other applicant has not been "reas-
    signed";  he may have changed jobs, but he has done so
    entirely under his own power, rather than having been ap-
    pointed to a new position.  Moreover, WHC's reading would
    render section 14.5 meaningless.  As WHC interprets that
    section, it would give neither WHC nor its employees any
    rights or powers that they do not already enjoy under other
    sections of the collective-bargaining agreement.24  We assume
    __________
    23 Arguably, the only tension that exists is between section 14.5
    and the CBA's seniority rules, not its posting rules.  If it chose,
    WHC could (for example) comply with the posting requirement by
    posting notice of several vacancies, and then, once applications were
    in, reassign a disabled employee to the vacant position that WHC
    considered most appropriate, in light of the applicant pool and the
    disabled employee's capabilities.
    24 WHC argues that its reading does not completely eviscerate
    section 14.5, because that section allows it to grant extended job-
    search leaves of the kind awarded to Aka.  Not only is there no
    textual basis for this reading of section 14.5, but WHC already has
    authority to extend leave under the CBA.  Section 7.4, which sets
    time limits on leaves of absence, permits WHC to waive those limits
    upon a written request.
    WHC also claims that this situation is governed, not by section
    14.5 of the CBA, but by section 7.3, which allows hospital employees
    returning from leaves of absence to retain their seniority and their
    preference over non-hospital employees.  This misunderstands the
    functions of the two provisions.  Section 7.3 governs employees
    returning from any type of extended leave of absence;  such leaves
    may be granted for reasons ranging from "emergency conditions,
    that the parties intended for every part of the agreement to
    have meaning;  interpretations that would render a portion of
    the agreement ineffective or mere surplusage are traditional-
    ly disfavored by courts.  See Farnsworth On Contracts
    s 7.11 (1990);  see also Conoco, Inc. v. NLRB, 
    91 F.3d 1523
    ,
    1526 (D.C. Cir. 1996).
    Finally, collective bargaining agreements are interpreted
    wherever possible so as to be consistent with federal labor
    law.  See International Union of Automobile, Aerospace and
    Agricultural Implement Workers v. Yard-Man, Inc., 
    716 F.2d 1476
    , 1480 (6th Cir. 1983).  Thus, an interpretation of
    section 14.5 which allows WHC to implement its ADA obli-
    gations is distinctly preferred.  Indeed, Congress expressly
    suggested that, as a way of avoiding conflicts between the
    CBA and the ADA, collective bargaining agreements incorpo-
    rate provisions "permitting the employer to take all actions
    necessary to comply with this legislation."  H.R. Rep. No.
    485(II), 101st Cong., 2d Sess. at 63 (1990), reprinted in 1990
    U.S.C.C.A.N. 267, 346.
    It seems clear that WHC had power, under section 14.5 of
    the CBA, to reassign its disabled employees to vacant posi-
    tions in at least some circumstances.  On the present record,
    we cannot (and need not) reach the further question of
    whether in every case in which the ADA would require WHC
    to reassign an employee, section 14.5 would permit WHC to
    do so.  The ADA's reassignment standard and that of section
    14.5 are worded differently.  The ADA requires covered
    entities to reasonably accommodate disabled employees un-
    less they can demonstrate that such reassignment "would
    impose an undue hardship on the operation of the business of
    such covered entity."  42 U.S.C. s 12112(b)(5)(A).  Section
    14.5, by contrast, permits reassignment only if the hospital
    __________
    unusual home situations, education, travel or other serious cause."
    CBA s 7.17.  Section 14.5, by contrast, is directed solely at disabled
    employees.  Indeed, Aka could have become disabled, and thus have
    been within section 14.5, without ever taking a leave of absence, and
    so coming within section 7.3.
    determines, in its "sole discretion," that "reassignment is
    feasible and will not interfere with patient care or the orderly
    operation of the Hospital."  The language of section 14.5
    seemingly grants quite broad reassignment powers to WHC.
    But it may be that those powers are not as broad as they
    seem.  The union that negotiated the CBA has not participat-
    ed in the proceedings before this court or before the district
    court, and extrinsic evidence--as to, for instance, section
    14.5's negotiating history--might show that there are in fact
    limits to WHC's discretion to reassign employees under that
    section.25  We will leave to the district court the determina-
    tion of how broad WHC's reassignment powers under section
    14.5 are, and whether reassigning Aka would have been
    permissible under that provision, properly interpreted.
    3.The dissents26
    The dissenters appear to argue that Aka's ADA claim can
    be rejected out of hand without reference to the CBA,
    because (1) the only discrimination he alleged was his failure
    to obtain the pharmacy position, and (2) his only right was to
    be treated like any other applicant for that position, which the
    dissent believes he indisputably was.  Although under our
    normal procedures we would not consider either argument
    __________
    25 We assume that if the ADA requires WHC to reassign Aka,
    and WHC has the power to make the reassignment without violat-
    ing the CBA rights of its other employees, WHC must make the
    reassignment, and may not refuse to do so on the grounds that it
    subjectively judges the CBA's standard not to be satisfied.  This is
    so because if the rights of WHC's other employees under the CBA
    would not be violated by a reassignment, then the only CBA rights
    WHC has to invoke are its own.  WHC would thus effectively be
    claiming that the CBA waives Aka's ADA rights.  Although we
    need not decide now whether such waivers are permissible, we are
    skeptical.  See Alexander v. Garder-Denver Co., 
    415 U.S. 36
    , 51
    (1974) (Title VII rights may not be waived in a CBA);  cf. Kralik v.
    Durbin, 
    130 F.3d 76
    , 81 (3d Cir. 1997) (observing that if a union
    declined to object to the accommodation of a disabled employee, this
    would eliminate any risk of conflict between the CBA and the ADA,
    without adverting to the employer's possible CBA rights).
    26 Judge Sentelle does not join in Section B.3.
    because they were not raised in the district court and were
    not within the scope of this court's grant of in banc review, in
    deference to our dissenting colleagues we will respond briefly.
    We believe that Aka asserted below that he should have
    been reassigned to some existing vacancy for which he was
    qualified.  This was how the district court interpreted his
    claim and how the panel originally construed it.  Thus, Aka
    was not complaining only of his rejection for the pharmacy
    position;  rather, his claim was that, because his disability
    rendered him unable to continue work at WHC unless he was
    reassigned to a new position, WHC's failure to reassign him
    in violation of its ADA obligations amounted either to con-
    structively discharging him or to discriminating in filling
    those vacancies to which he should have been reassigned,
    both violations of section 12112(a).27
    Turning to the second part of the dissenters' argument,
    they claim that a disabled employee is never entitled to any
    more consideration for a vacant position than an ordinary
    applicant, because according to the disabled employee any
    kind of help would be a prohibited preference.  We believe
    the dissents misunderstand both the text and legislative
    history of the statute, and deviate from the construction of
    the statute by other circuits.  To begin with the statutory
    text, the word "reassign" must mean more than allowing an
    __________
    27 Under the applicable caselaw, it is true that Aka had an
    obligation to demonstrate that there existed some vacant position to
    which he could have been reassigned.  See, e.g., McCreary v.
    Libbey-Owens-Ford Co., 
    132 F.3d 1159
    , 1165 (7th Cir. 1997). On the
    other hand, WHC had a corresponding obligation to help him
    identify appropriate job vacancies (since plaintiffs can hardly be
    expected to hire detectives to look for vacancies).  See, e.g., Dalton
    v. Subaru-Isuzu Automotive, Inc., 
    141 F.3d 667
    , 677 (7th Cir. 1998)
    ("[T]he ADA places a duty on the employer to 'ascertain whether he
    has some job that the employee might be able to fill.' ") (quoting
    Miller v. Illinois Dep't. of Corrections, 
    107 F.3d 483
    , 487 (7th Cir.
    1997));  Mengine v. Runyon, 
    114 F.3d 415
    , 419-20 (3d Cir. 1997).
    Thus far in the case, the parties have addressed neither the issue of
    whether appropriate vacancies existed nor that of whether WHC
    adequately discharged its duty to help Aka find them.
    employee to apply for a job on the same basis as anyone else.
    An employee who on his own initiative applies for and obtains
    a job elsewhere in the enterprise would not be described as
    having been "reassigned";  the core word "assign" implies
    some active effort on the part of the employer.28  Indeed the
    ADA's reference to reassignment would be redundant if
    permission to apply were all it meant;  the ADA already
    prohibits discrimination "against a qualified individual with a
    disability because of the disability of such individual in regard
    to job application procedures."  42 U.S.C. s 12112(a);  see
    Ratzlaf v. United States, 
    510 U.S. 135
    , 140 (1994) (saying that
    "[j]udges should hesitate" to read statutory provisions as
    "surplusage").
    Although the ADA's legislative history does warn against
    "preferences" for disabled applicants, see H.R. Rep. No.
    485(II), 101st Cong., 2d Sess., at 56 (1990), reprinted in 1990
    U.S.C.C.A.N. 267, 338, it also makes clear that reasonable
    accommodations for existing employees who become disabled
    on the job do not fall within that ban.  See H.R. Rep. No.
    485(II), 101st Cong., 2d Sess. at 63 (1990), reprinted in 1990
    U.S.C.C.A.N. 267, 345 ("If an employee, because of disability,
    can no longer perform the essential functions of the job that
    she or he has held, a transfer to another vacant job for which
    the person is qualified may prevent the employee from being
    out of work and [the] employer from losing a valuable work-
    er.") (emphasis added).  Had Congress intended that disabled
    employees be treated exactly like other job applicants, there
    would have been no need for the report to go on to explain
    that " 'bumping' another employee out of a position to create
    a vacancy is not required," and that "if a collective bargaining
    agreement reserves certain jobs for employees with a given
    amount of seniority, it may be considered as a factor in
    determining whether it is a reasonable accommodation to
    assign an employee with a disability without seniority to the
    job," id.;  there would have been no danger that an employee
    __________
    28 See supra s II.B.2 (similiarly interpreting the word "reassign"
    in a collective-bargaining agreement).
    would be "bumped," or that a job would go to a disabled
    employee with less seniority.
    Numerous courts have assumed that the reassignment
    obligation means something more than treating a disabled
    employee like any other job applicant.  See, e.g., Gile, 
    95 F.3d at 496-99
     (describing what a plaintiff must show in order to
    demonstrate entitlement to reassignment, without mentioning
    a requirement that he show he would have been awarded the
    position over all other applicants);  Mengine, 
    114 F.3d at 418
    (same);  Benson v. Northwest Airlines, Inc., 
    62 F.3d 1108
    ,
    1114-15 (8th Cir. 1995) (same).  Furthermore, the courts that
    have said that the ADA does not permit "preferences" in
    awarding jobs to the disabled have generally said so in the
    course of rebuffing requests which would have been especially
    disruptive to the employer's ordinary operations.  See, e.g.,
    Dalton, 
    141 F.3d at 679
     (concluding that requiring an employ-
    er to make a reassignment in violation of a legitimate, nondis-
    criminatory policy, such as a policy against demotions, would
    grant an improper preference, but without making a similar
    objection to the reassignment requirement itself);  Daugherty
    v. City of El Paso, 
    56 F.3d 695
    , 699 (5th Cir. 1995) (plaintiff
    sought to escape the requirement, applied to all employees,
    that he take a written exam in order to move from a part-
    time to a full-time job).29
    __________
    29 The ADA's reasonable accommodation requirement treats dis-
    abled and non-disabled employees differently in a number of other
    respects.  Among the accommodations it lists are "job restructur-
    ing," "part-time or modified work schedules," "training materials or
    policies," and "the provision of qualified readers or interpreters."
    42 U.S.C. s 12111(9)(B).  Non-disabled employees may not request
    part-time or modified work schedules, or ask that they be provided
    with a reader, even though they may have excellent reasons to want
    these conveniences.
    Treating a disabled employee who is no longer able to perform
    his existing job somewhat differently from other applicants for the
    same position need not always be highly disruptive to an employer's
    operations or seriously infringe the interests of other employees.
    After all, seniority systems are not equated with undesirable prefer-
    ence schemes, even though they may have a much more profound
    Recognized constraints on an employer's obligation to reas-
    sign a disabled employee further limit the disruption associat-
    ed with reassignments.  Most importantly, the ADA does not
    require that a disabled employee be reassigned to a position
    for which he is not otherwise qualified, see 42 U.S.C.
    s 12112(b)(5)(A), or if reassignment would be an undue hard-
    ship on the operation of the business of the employer, see 
    id.
    An employee need not be reassigned if no vacant position
    exists, see 
    id.
     s 12111(9);  likewise, employers are not re-
    quired to "bump" an employee, or to create a new position.
    Terrell v. USAir, 
    132 F.3d 621
    , 626 (11th Cir. 1998).  An
    employer is not required to reassign a disabled employee in
    circumstances "when such a transfer would violate a legiti-
    mate, nondiscriminatory policy of the employer," Dalton, 
    141 F.3d at 679
     (also noting some limitations to this rule).  Final-
    ly, "[a]n employer is not required to provide an employee that
    accommodation he requests or prefers, the employer need
    only provide some reasonable accommodation."  Gile, 
    95 F.3d at 499
    .
    Without briefing or any record on the issue we decline to
    decide the precise contours of an employer's reassignment
    obligations.  To adopt the dissenters' interpretation of the
    reassignment provision as mandating nothing more than that
    the employer allow the disabled employee to submit his
    application along with all of the other candidates, however,
    would render that provision a nullity.  That is all that we
    need say at this point.
    III. Conclusion
    As to Aka's disparate treatment claim based on the Phar-
    macy Technician hiring decision, we conclude that he has
    made out a case sufficient to survive summary judgment
    __________
    effect on the workplace.  (For instance, unlike the ADA, seniority
    systems often provide that less senior employees are laid off first,
    and allow for "bumping.")  And moving a disabled employee to a
    new position necessarily creates a job vacancy, which may well be
    more desirable to third parties than was the position to which the
    employee was reassigned.
    under the appropriate reading of McDonnell Douglas and
    Hicks.  We accordingly vacate the district court's grant of
    summary judgment to WHC on this issue.30  The question of
    whether WHC intentionally discriminated against Aka in the
    Pharmacy Technician hiring decision because of his age
    and/or his disability is one for a jury to decide.
    As to Aka's reasonable accommodation claim, we reject
    WHC's claim that Aka's inability to perform his orderly job
    even with a reasonable accommodation rendered him ineligi-
    ble for the reasonable accommodation of reassignment. We
    also find that the district court was incorrect in perceiving a
    conflict under all circumstances between the terms of the
    CBA and the ADA, and so need not have reached the issue of
    what would occur in the event of such a conflict.  We thus
    reverse the district court's grant of summary judgment to
    WHC on this issue.  On remand, the district court should
    determine, through summary judgment or trial, whether on
    the facts of this case WHC had an obligation under the ADA
    to reassign Aka to a vacant position.  This entails deciding,
    among other questions, whether a vacant position for which
    Aka was qualified was available, and whether reassigning Aka
    would have been an undue hardship.  If WHC was obliged to
    reassign Aka, the district court should then decide whether
    section 14.5 of the CBA permitted WHC to perform this
    reassignment.  Only if the district court concludes that WHC
    did not have the power to reassign Aka under section 14.5 but
    that the ADA required WHC to reassign him will the ADA
    and the CBA be in conflict.  Given the large number of
    contingencies that could preclude such a conflict, we see no
    need to address whether, if such a conflict arose, the CBA or
    the ADA would give way in the circumstances of this case.
    So ordered.
    __________
    30 Those portions of the panel judgment, vacated on the grant of
    rehearing in banc, which affirm the trial judge's summary judgment
    rulings in favor of WHC as to Aka's remaining claims, are hereby
    reinstated.
    Karen LeCraft Henderson, Circuit Judge, with whom
    Silberman, Williams and Ginsburg, Circuit Judges, join, dis-
    senting:
    What remains of this case is neither complex nor difficult.
    Etim U. Aka contends that the district court incorrectly
    granted summary judgment on his claims against his former
    employer, Washington Hospital Center (Washington Hospi-
    tal), under the Age Discrimination in Employment Act of
    1967, 29 U.S.C. ss 621 et seq., (ADEA) and the Americans
    with Disabilities Act (ADA), 42 U.S.C. ss 12101 et seq.  Aka
    has alleged that Washington Hospital (1) failed to hire him as
    a pharmacy technician on account of his age and disability in
    violation of both the ADEA and the ADA and (2) failed to
    reassign him to another position as a reasonable accommoda-
    tion under the ADA when his disability prevented him from
    performing the duties of his former job as an orderly.1  Aka's
    first claim fails because he produced no evidence in the
    district court to prove, as he must under a long line of
    decisions culminating in St. Mary's Honor Center v. Hicks,
    
    509 U.S. 502
     (1993), that Washington Hospital's nondiscrimi-
    natory reasons for rejecting his application were proffered as
    a pretext for its true motive which was discriminatory.  Aka's
    second claim fails because he has not tied the alleged failure
    __________
    1 In his all-inclusive complaint, Aka also alleged other claims of
    discrimination.  The panel affirmed (and rehearing was not grant-
    ed) on Aka's ADA and ADEA claims based on his failure to secure
    file clerk positions with Washington Hospital and Aka himself
    eventually dropped his claims of violation of the District of Colum-
    bia Family and Medical Leave Act, see Aka v. Washington Hospi-
    tal, 
    116 F.3d 876
    , 879 n.2 (D.C. Cir. 1997), and discrimination on the
    basis of race and national origin, see Brief of Appellant Etim U. Aka
    on Rehearing in Banc at 5 n.2;  see also Aka v. Washington
    Hospital 
    116 F.3d at
    902 n.6 (Henderson, J., dissenting in part)
    ("The record manifests Aka's successful twenty-year employment
    relationship with Washington Hospital. To note the obvious, his race
    and national origin did not change during that time.  To infer that
    Washington Hospital would begin discriminating on the basis of his
    race and national origin after twenty years of non-discrimination
    strains credulity.").
    to accommodate to a specific actionable employment decision,
    as explained in our holding in Marshall v. Federal Express
    Corp., 
    130 F.3d 1095
     (D.C. Cir. 1997).
    I.
    First, the district court correctly granted summary judg-
    ment on Aka's discrimination claims under the ADEA and the
    ADA because Aka produced no evidence raising a triable
    issue of fact about either whether Washington Hospital's
    articulated reasons for rejecting Aka's application were false
    and or whether its real reason was discriminatory.
    In both ADEA and ADA discrimination cases we apply the
    burden allocation scheme first announced in McDonnell
    Douglas Corp. v. Green, 
    411 U.S. 792
     (1973).  See Paquin v.
    Federal Nat'l Mortgage Ass'n, 
    119 F.3d 23
    , 26 (D.C. Cir.
    1997) (ADEA case);  Marshall v. Federal Express Corp., 
    130 F.3d 1095
    , 1099 (D.C. Cir. 1997) (ADA case).2  As we have
    previously explained:
    Under the first step of McDonnell Douglas the complain-
    ant must establish a prima facie case of discrimina-
    tion....  If the complainant succeeds in establishing a
    prima facie case, the second step of the McDonnell
    Douglas framework shifts the burden to the defendant
    employer to articulate a legitimate, nondiscriminatory
    reason for its adverse employment action.  If the defen-
    dant does so, then under the third step of McDonnell
    Douglas the complainant must produce evidence showing
    that the defendant's proffered reason is but a pretext for
    discrimination.
    Paquin, 
    119 F.3d at 26-27
     (internal citations omitted).  Key
    to the third step of the analysis is the phrase "pretext for
    __________
    2 In O'Connor v. Consolidated Coin Caterers Corp., 
    517 U.S. 308
    ,
    311 (1996), the Supreme Court "assumed," without actually decid-
    ing, that the McDonnell Douglas framework applied in ADEA
    cases.  The Court has yet to address whether the framework
    applies to ADA cases.
    discrimination," which has sometimes been construed (incor-
    rectly) to mean simply a false reason.
    The word "pretext" is defined as "[t]hat which is put
    forward to cover the real purpose or object."  See XII Oxford
    English Dictionary 437 (2d ed. 1989).  Thus, a pretext is not
    merely a false reason but a false reason proffered to cover up
    the true reason.  See Fisher v. Vassar College, 
    114 F.3d 1332
    ,
    1337-38 (2d Cir. 1997) (en banc) ("[D]iscrimination does not
    lurk behind every inaccurate statement....  In short, the
    fact that the proffered reason was false does not necessarily
    mean that the true motive was the illegal one argued by the
    plaintiff."), cert. denied, 
    118 S. Ct. 851
     (1998).  Recognizing
    this, the Hicks majority repeatedly explained that a plaintiff
    must do more than simply cast doubt on the truth of the
    employer's proffered legitimate reason;  he must also affirma-
    tively show it was proffered as a cover-up for a discriminato-
    ry reason.3  See 
    509 U.S. at 507-08
     (" 'If the defendant
    carries this burden of production, the presumption raised by
    the prima facie case is rebutted' and 'drops from the case.'
    The plaintiff then has 'the full and fair opportunity to demon-
    strate,' through presentation of his own case and through
    cross-examination of the defendant's witnesses, 'that the prof-
    fered reason was not the true reason for the employment
    decision,' and that race was.  He retains that 'ultimate bur-
    den of persuading the [trier of fact] that [he] has been the
    victim of intentional discrimination.' ") (quoting Texas Dept. of
    Community Affairs v. Burdine, 
    450 U.S. 248
    , 255, 255 n.10,
    256 (1981)) (emphasis added);  id. at 514-15 ("[N]othing in law
    would permit us to substitute for the required finding that the
    employer's action was the product of unlawful discrimination,
    the much different (and much lesser) finding that the employ-
    er's explanation of its action was not believable.");  
    509 U.S. at 515
     ("A reason cannot be proved to be 'a pretext for discrimi-
    __________
    3 There are many explanations for an employer's reluctance to
    disclose a true, nondiscrimnatory reason for an adverse employ-
    ment decision.  For example, the real motive might be embarrass-
    ing, albeit lawful, or the employer might simply wish to spare the
    feelings of an employee he considered unsatisfactory in perfor-
    mance, personality or some other regard.
    nation' unless it is shown both that the reason was false, and
    that discrimination was the real reason.").  This is how four
    other circuits--and even the Hicks dissent--have interpreted
    the plain language in the Hicks majority opinion.  See
    Vaughan v. Metrahealth Cos., 
    145 F.3d 197
     (4th Cir. 1998);
    Ryther v. Kare 11, 
    108 F.3d 832
    , 836-37 (8th Cir.) (en banc),
    cert. denied, 
    117 S.Ct. 2510
     (1997);  Hidalgo v. Conado Ins.
    Agencies, Inc., 
    120 F.3d 328
    , 335-37 (1st Cir. 1997);  Fisher v.
    Vassar College, 
    114 F.3d 1332
    , 1337-38 (2d Cir. 1997) (en
    banc);  Rhodes v. Guiberson Oil Tools, 
    75 F.3d 989
    , 994 (5th
    Cir. 1996) (en banc);  
    509 U.S. at 535
     (Souter, J., dissenting).
    I would do likewise.
    It is true that the majority opinion in Hicks also included
    the following language, routinely cited by courts that require
    a plaintiff to show only that the proffered reason is false:4
    The factfinder's disbelief of the reasons put forward by
    the defendant (particularly if disbelief is accompanied by
    a suspicion of mendacity) may, together with the ele-
    ments of the prima facie case, suffice to show intentional
    discrimination.  Thus, rejection of the defendant's prof-
    fered reasons will permit the trier of fact to infer the
    ultimate fact of intentional discrimination, and the Court
    of Appeals was correct when it noted that, upon such
    rejection, "[n]o additional proof of discrimination is re-
    quired."
    
    509 U.S. at 511
     (first emphasis added;  footnote omitted)
    (quoting Hicks v. St. Mary's Honor Center, 
    970 F.2d 487
    , 493
    (8th Cir. 1992)).  The quoted passage does not mean, as some
    courts have construed it, that disbelief coupled with proof of a
    prima facie case is always sufficient either to survive sum-
    __________
    4 See, e.g., Combs v. Plantation Patterns, 
    106 F.3d 1519
    , 1529
    (11th Cir. 1997), cert. denied, 
    118 S.Ct. 685
     (1998);  Kline v. Tennes-
    see Valley Auth., 
    128 F.3d 337
    , 343-44 (6th Cir. 1997) (en banc);
    Sheridan v. E.I. DuPont de Nemours & Co., 
    100 F.3d 1061
    , 1066-67
    (3d Cir. 1996) (en banc), cert. denied, 
    117 S.Ct. 2532
     (1997);
    Anderson v. Baxter Healthcare Corp., 
    13 F.3d 1120
    , 1123-24 (7th
    Cir. 1994);  Washington v. Garrett, 
    10 F.3d 1421
    , 1433 (9th Cir.
    1993) (as amended).
    mary judgment or to support a jury verdict.  "The word
    'may' is ambiguous.  It might mean that the factfinder is
    completely free to find discrimination, in the sense that an
    appellate court could never reverse such a decision on the
    evidence.  Alternatively, it might mean that in some cases the
    combination will be adequate to sustain a finding of discrimi-
    nation, in others not, to be determined by the factfinder
    initially, and the appellate court on review, according to the
    usual principles."  Barbour v. Merrill, 
    48 F.3d 1270
    , 1281
    (D.C. Cir. 1995) (Williams, J., concurring in denial of rehear-
    ing).  Given the Hicks majority's repeated emphasis on the
    need to prove that an employer's proffered reason for an
    employment action is a pretext for discrimination, I can only
    conclude, as did Judge Williams, that the Court intended
    "may" to bear the second meaning.  As the Fourth Circuit
    explained:
    Undoubtedly, the quoted passage suggests that some
    plaintiffs may reach the jury solely on the basis of "[t]he
    factfinder's disbelief of the reasons put forward by the
    defendant ... together with the elements of the prima
    facie case."  This is unremarkable, as a prima facie case
    of age discrimination often requires "some other evidence
    that the employer did not treat age neutrally," such as
    discriminatory comments or marked favoritism towards
    younger, less qualified workers.  Depending on the char-
    acter of the evidence in each case, a discrimination claim
    may survive summary judgment solely on the strength of
    the prima facie case and the evidence that contradicts the
    employer's proffered justification--if that evidence pro-
    vides a factual basis for the ultimate finding of discrimi-
    nation.
    Vaughan v. Metrahealth Cos., 
    145 F.3d at 201
     (quoting Equal
    Employment Opportunity Comm'n v. Western Electric Co.,
    
    713 F.2d 1011
    , 1015 (4th Cir. 1983));  see also Isenbergh v.
    Knight-Ridder Newspaper Sales, Inc., 
    97 F.3d 436
    , 441 (11th
    Cir. 1996) (per curiam) ("The first sentence of [the quoted
    Hicks] passage shows that disbelief of the employer's prof-
    fered reason may (and by implication, may not) be enough for
    a plaintiff to overcome an employer's motion for judgment as
    a matter of law.  The second sentence is potentially more
    confusing in saying that rejection of the proffered reason 'will
    permit' the inference of discrimination.  But keeping in mind
    that the word 'will' sometimes means 'can' (for example, 'can
    permit') or 'capable of,' (for example, 'capable of permitting'),
    both sentences, when read together, at least strongly suggest
    that rejecting the employer's proffered reason is not always
    sufficient to allow a finding of discrimination, although some-
    times '(particularly if disbelief is accompanied by a suspicion
    of mendacity)' it might be."), cert. denied, 
    117 S.Ct. 2511
    (1997);  Rhodes v. Guiberson Oil Tools, 
    75 F.3d 989
    , 994 (5th
    Cir. 1996) (en banc) ("The evidence necessary to support an
    inference of discrimination will vary from case to case.  A
    jury may be able to infer discriminatory intent in an appro-
    priate case from substantial evidence that the employer's
    proffered reasons are false.  The evidence may, for example,
    strongly indicate that the employer has introduced fabricated
    justifications for an employee's discharge, and not otherwise
    suggest a credible nondiscriminatory explanation.");  Kelley v.
    Airborne Freight Corp., 
    140 F.3d 335
    , 348 (1st Cir. 1998)
    ("Thus, under the ADEA, if the plaintiff establishes that the
    defendant's proffered reasons for the adverse employment
    action are not the true reasons, the trier of fact may, depend-
    ing on the overall evidence, but is not required, to infer that
    intentional age-based discrimination was a determinative fac-
    tor in the adverse employment action.") (emphasis added).
    In a welcome concession to common sense, the majority
    seems to agree that the plaintiff, to survive summary judg-
    ment, must do something more than simply show that the
    proffered reason could be false.  See, e.g., Maj. Op. at 9-10.
    The problem is that in its very next breath the majority
    rejects "any reading of Hicks under which employment dis-
    crimination plaintiffs would be routinely required to submit
    evidence over and above rebutting the employer's stated
    explanation in order to avoid summary judgment."  
    Id.
      In
    other words, once the defendant has offered a non-
    discriminatory rationale and the plaintiff has raised a jury
    question as to its veracity, the majority would place some sort
    of additional burden on the defendant--to show, perhaps that
    the plaintiff's own evidence points to a permissible (although
    perhaps embarrassing) "third" motive, see Maj. Op. at 11 or
    that the defendant has a sterling record on equal employment
    opportunity matters in general, see id. at 12.  If the defen-
    dant does not carry this burden, then the jury will be allowed
    to infer the ultimate fact of discrimination from the existence
    of some rebuttal evidence--evidence which, by its very he-
    said-she-said nature, tends to be easy to come by.  To make
    matters worse, the majority refuses "to say in any concise or
    generic way when such an inference will be appropriate."  Id.
    at 17.  The result is a framework (if one can call it that) that
    is both devoid of intelligible standards and incompatible with
    the principle that the plaintiff bears the burden of proof on
    the ultimate fact.  See Hicks, 
    509 U.S. at 511
     ("[T]he Court of
    Appeals' holding that rejection of the defendant's proffered
    reasons compels judgment for the plaintiff disregards the
    fundamental principle of Rule 301 that a presumption does
    not shift the burden of proof, and ignores our repeated
    admonition that the Title VII plaintiff at all times bears the
    'ultimate burden of persuasion.' ").
    In light of the plain meaning of Hicks, I conclude that an
    employment discrimination plaintiff must offer evidence not
    only that the employer proffered an untrue reason for the
    challenged employment action but also--whether as part of
    the prima facie case or independently--that the employer did
    so in order to cover up the true reason--which reason was
    discriminatory.  Aka has failed to point to any such showing
    in the record, which contains no evidence raising a triable
    issue of fact as to whether Washington Hospital's proffered
    reasons for rejecting his application for the pharmacy techni-
    cian opening were false, much less whether they were pre-
    texts for discrimination.
    In the district court Washington Hospital offered two non-
    discriminatory reasons for hiring Jaime Valenzuela over Aka:
    (1) Valenzuela had more relevant experience for the pharma-
    cy technician position and (2) Valenzuela displayed more
    enthusiasm during his interview than Aka did in his.  Aka has
    failed to identify evidence discrediting either reason.
    To counter Washington Hospital's assertion that Valenzuela
    was more qualified, Aka argues that both his education
    (Bachelor's and Master's degrees in Public Health Service
    Management) and his experience (twenty years as an orderly
    at Washington Hospital) made him more qualified that Valen-
    zuela who had "extremely little relevant experience, and no
    relevant education."  Appellant's Brief at 27.  That Aka had
    more education and more hospital experience is undisputed.
    But neither was particularly "relevant."
    The published "qualifications" for a pharmacy technician
    list no educational requirement--not even a high school diplo-
    ma.5  Nor is there any evidence that its duties require--or
    would benefit from--either a Bachelor's or a Master's degree.
    Ann Breakenridge, who interviewed both applicants for the
    pharmacy technician opening, recognized that Aka's education
    degrees would be wasted in the pharmacy technician job,
    noting in her "interview summary report" that "Mr. Aka's
    MBPA degree could be best utilized in other areas of the
    Hospital."  JA 230.  Put simply, Aka's academic credentials
    did nothing to enhance his qualifications for the position for
    which he applied.6
    Nor did Aka's experience--at least insofar as it was known
    to Dr. Breakenridge at the time she chose Valenzuela over
    him--make him a better candidate for the technician opening.
    Aka asserted in an affidavit below (and we must accept as
    true here) that as an orderly he "was regularly assigned to
    pick up medications from Pharmacy, stock medications in the
    nurses work area, and even sometimes prepare orders for
    __________
    5 The qualifications for the position of orderly--which Aka for-
    merly occupied--required a "[h]igh school diploma or equivalent."
    JA 324.
    6 In fact, in contrast to the majority's observation, see Maj. Op. at
    24 n.15, some courts have concluded that claimed reliance on
    criteria not mentioned in a job description supports an inference of
    discrimination.  Courtney v. Biosound, Inc., 
    42 F.3d 414
    , 421 (7th
    Cir. 1994);  Gallo v. Prudential Residential Servs., 
    22 F.3d 1219
    ,
    1225 (2d Cir. 1994);  Gaworski v. ITT Commercial Fin. Corp., 
    17 F.3d 1104
    , 1109 (8th Cir.), cert. denied, 
    513 U.S. 946
     (1994).
    medications that were not in sufficient stock in the nurses
    work area," that he "had extensive knowledge and back-
    ground with the forms used by the pharmacy for filling
    medications" and that he "knew how most of the medications
    were used by nurses in their care of patients."  JA 391.  Yet
    there is no record evidence that Aka ever brought this
    "relevant experience" to the attention of Breakenridge or that
    Breakenridge was aware of it7--as she was of Valenzuela's
    two months of actual pharmacy employment and his experi-
    ence in "pricing, stocking, [and] filling up cassettes," noted on
    his application.  JA 226.
    Aka also disputes Breakenridge's assessment that he was a
    less enthusiastic applicant than Valenzuela, maintaining that
    he too displayed enthusiasm for the position during his inter-
    view.  But Breakenridge's judgment about the two applicants'
    enthusiasm was an inherently comparative one.  See JA 222-
    23.  Assuming that Aka was enthusiastic, he offers no evi-
    dence to show that Valenzuela was not more so (or at least
    that Valenzuela did not appear that way during his interview).
    More to the point, Aka cited no evidence that Washington
    Hospital offered either lawful justification as a pretext to
    conceal an unlawful motive.  If Aka's claim, devoid as it is of
    any discriminatory showing, can survive summary judgment,
    I cannot envision a claim that would not.
    II.
    I would also affirm the district court's summary judgment
    on Aka's ADA reasonable accommodation claim.  Aka alleges,
    as far as I can tell, that Washington Hospital breached its
    duty under the ADA to transfer Aka, as a reasonable accom-
    __________
    7 In her interview summary report Breakenridge noted only that
    Aka's orderly position had a "drug delivery aspect," JA 229, which
    is consistent with both the published description of the orderly
    position (orderly "[c]ollects and/or delivers a variety or items to and
    from the unit," including "Medical Materials," JA 323) and Aka's
    own deposition testimony (that his "experience in pharmacy services
    consists of transporting narcotics and drugs to and from the phar-
    macy" and that he had "[n]o other experience," JA 129).
    modation, to a job that he could perform notwithstanding his
    disability.  I do not question that under certain circumstances
    an employer has a duty to reasonably accommodate an em-
    ployee's disability by reassigning him to an open position for
    which he is qualified.  See 42 U.S.C. s 12112(a) ("No covered
    entity shall discriminate against a qualified individual with a
    disability because of the disability of such individual in regard
    to job application procedures, the hiring, advancement, or
    discharge of employees, employee compensation, job training,
    and other terms, conditions, and privileges of employment.");
    42 U.S.C. s 12112(b)(5)(A) ("[T]he term 'discriminate' in-
    cludes--... (5)(A) not making reasonable accommodations to
    the known physical or mental limitations of an otherwise
    qualified individual with a disability who is an applicant or
    employee, unless such covered entity can demonstrate that
    the accommodation would impose an undue hardship on the
    operation of the business of such covered entity.");  42 U.S.C.
    s 12111(9)(B) ("The term 'reasonable accommodation' may
    include--... reassignment to a vacant position.... ").  But
    the only adverse decision Aka has cited--the failure to reas-
    sign him to the pharmacy technician position--was not a
    refusal to reasonably accommodate Aka's disability.  Wash-
    ington Hospital accommodated Aka's disability by affording
    him the opportunity to apply for reassignment to the vacant
    position.  It accepted his application and interviewed him for
    the opening.  There is no reason to doubt that Washington
    Hospital also would have hired Aka had he proved the more
    qualified candidate for the job.  As explained earlier, he did
    not.  Washington Hospital was under no duty to afford Aka a
    hiring preference--because of his disability--over a more
    qualified, non-disabled applicant.  The Congress made clear
    when the ADA was enacted that employers were not expected
    or required to extend such preferences.  See H.R. Rep. No.
    101-485, pt. 2, at 56 (1990) ("[T]he employer would be permit-
    ted to reject the applicant with a disability and choose the
    other applicant for reasons not related to the disability or to
    the accommodation or otherwise not prohibited by this legis-
    lation.  In other words, the employer's obligation is to consid-
    er applicants and make decisions without regard to an individ-
    ual's disability, or the individual's need for a reasonable
    accommodation.  But, the employer has no obligation under
    this legislation to prefer applicants with disabilities over other
    applicants on the basis of disability.");  see also Wernick v.
    Federal Reserve Bank of New York, 
    91 F.3d 379
    , 384 (2d Cir.
    1996) ("Congress intended simply that disabled persons have
    the same opportunities available to them as are available to
    nondisabled persons.");  Daugherty v. City of El Paso, 
    56 F.3d 695
    , 700 (5th Cir. 1995) ("[W]e do not read the ADA as
    requiring affirmative action in favor of individuals with dis-
    abilities, in the sense of requiring that disabled persons be
    given priority in hiring or reassignment over those who are
    not disabled.  It prohibits employment discrimination against
    qualified individuals with disabilities, no more and no less."),
    cert. denied, 
    116 S.Ct. 1263
     (1996);  cf. Duckett v. Dunlop Tire
    Corp., 
    120 F.3d 1222
    , 1225 (11th Cir. 1997) (no duty to
    transfer "where the employer (independent of concerns about
    disability) has a business policy against the pertinent kind of
    transfer.");  Dalton v. Subaru-Isuzu Automotive, Inc., 
    141 F.3d 667
    , 679 (7th Cir. 1998) ("[W]e have been unable to find
    a single ADA or Rehabilitation Act case in which an employer
    has been required to reassign a disabled employee to a
    position when such a transfer would violate a legitimate,
    nondiscriminatory policy of the employer.").  Accordingly,
    Washington Hospital's refusal to hire Aka over the more
    qualified Valenzuela is not actionable.8
    Finally, the majority would remand for the district court to
    determine the contours of Washington Hospital's right under
    the collective bargaining agreement to reassign Aka as a
    reasonable accommodation and of Aka's right to such an
    accommodation under the ADA.  Maj. Op. at 36-37.  I have
    no idea how the majority expects the district court to fulfill its
    __________
    8 I find it unnecessary to consider how the collective bargaining
    agreement might affect Washington Hospital's reasonable accom-
    modation duty under the ADA both because Aka has not shown
    Washington Hospital was under any such duty and because the
    majority opinion expressly declines to resolve "whether reassigning
    Aka would have been permissible under [the collective bargaining
    agreement], Maj. Op. at 37.
    mandate.  Having claimed no adverse personnel action other
    than denial of the pharmacy job, and specifically having made
    no claim of wrongful termination, Aka is not in a position to
    argue that failure to accommodate him in some other position
    breached any duty under the ADA.  See Marshall v. Federal
    Express Corp., 
    130 F.3d 1095
    -98 (D.C. Cir. 1997) ("[F]or
    discrimination (including denial of reasonable accommodation
    to be actionable, it must occur in regard to some adverse
    personnel decision or other term or condition of employ-
    ment.") (emphasis original).  And the majority has failed to
    fill in the gap.  Further, given that the Congress did not
    intend to establish a preference regime under the ADA, I
    cannot accept the majority's suggestion that reasonable ac-
    commodation requires that a disabled person be transferred
    to any open position for which he is qualified (such as the
    pharmacy technician position here), regardless of other appli-
    cants' qualifications, so long as the reassignment does not
    impose "undue hardship" on the employer.  See Maj. Op. at
    36-37.9
    For the preceding reasons I would affirm the district
    court's summary judgment in toto.  I therefore dissent.
    __________
    9 The majority, while eschewing express endorsement of prefer-
    ences, nonetheless appears to adopt the position, urged by Amicus
    Curiae Equal Employment Opportunity Commission in its brief, see
    Brief of Amicus Curiae at 22-23, that such a preference is what the
    ADA envisions.  Otherwise, the majority's discussion of reasonable
    accommodation is irrelevant.
    Silberman, Circuit Judge, with whom Williams and
    Ginsburg, Circuit Judges, join, dissenting:  I join Judge
    Henderson's opinion, but wish to make a few brief additional
    comments.  With respect to the first issue in the case, there
    really is a rather stark difference between the majority's
    approach and that of the Second Circuit in Fisher v. Vassar
    College, 
    114 F.3d 1332
     (2d Cir. 1997) (en banc), cert. denied,
    
    118 S.Ct. 851
     (1998).  To be sure, both the majority and the
    Second Circuit en banc opinion purport to take a middle
    ground.  Compare Maj. Op. at 13 (emphasis added) ("[I]n
    some instances ... the fact that there are material questions
    as to whether the employer has given the real explanation will
    not suffice to support an inference of discrimination.");  with
    Fisher, 
    114 F.3d at 1333
     (emphasis added) ("[E]vidence con-
    stituting a prima facie case prior to the employer's proffer of
    a reason, coupled with the error or falsity of the employer's
    proffered reason may--or may not--be sufficient to show
    illegal discrimination by a preponderance of the evidence.").
    But a middle ground--where a plaintiff "in some instances"
    does, and "in some instances" does not, survive summary
    judgment merely by undermining the employer's proffered
    reason--is an illusion.  The truth is that the majority's hold-
    ing ineluctably devolves into the "pretext-only" approach
    earlier embraced by the panel and by several of our sister
    circuits, see, e.g., Aka v. Wash. Hosp. Ctr., 
    116 F.3d 876
    , 881
    (D.C. Cir. 1997);  Sheridan v. E.I. DuPont de Nemours & Co.,
    
    100 F.3d 1061
    , 1066-72 (3d Cir. 1996) (en banc);  Anderson v.
    Baxter Healthcare Corp., 
    13 F.3d 1120
    , 1123-24 (7th Cir.
    1994).  That becomes apparent when one scrutinizes the
    scenarios offered by the majority to reassure us that a
    plaintiff who discredits an employer's proffered reason will
    not always survive summary judgment.
    The majority's first scenario is "a case in which the plaintiff
    calls the employer's explanation into question, but does so in
    a way that conclusively demonstrates that the real explana-
    tion for the employer's behavior is not discrimination, but
    some other motivation"--what might be called the plaintiff-
    shooting-himself-in-the-foot scenario.  Maj. Op. at 12.  As an
    example, the majority points us to a situation where the
    plaintiff had claimed that he had been fired because of his
    age.  When his employer proffered a number of nondiscrimi-
    natory explanations, including the plaintiff's insubordination,
    the plaintiff responded with evidence that in fact the real
    reason he had been discharged was that he had discovered
    that his employer was violating Securities and Exchange
    Commission rules and the employer wished to cover this
    problem up;  in so responding, the plaintiff undermined his
    own claim of age discrimination.  See Maj. Op. at 12-13
    (citing Rothmeier v. Investment Advisers, Inc., 
    85 F.3d 1328
    (8th Cir. 1996)).  The majority thus assures us, rebutting an
    employer's proffered reason is not invariably enough:  this
    "class" of plaintiffs will continue to be weeded out at the
    summary judgment stage.  But it should be obvious that this
    hypothetical--although it once arose--is a sport;  a plaintiff's
    lawyer cannot be expected to put on such self-destructive
    evidence.
    The majority's second scenario is "a case in which a plain-
    tiff has created only a weak issue of ... fact as to whether
    the employer's explanation is untrue, and there is abundant
    independent evidence in the record that no discrimination has
    occurred."  Maj. Op. at 13. The majority explains that "inde-
    pendent evidence ... that no discrimination has occurred"
    might include whether the hiring officer belonged to the same
    protected class as the plaintiff or whether the employer has a
    strong record of equal opportunity employment.  See 
    id.
    This hypothetical betrays the majority's misunderstanding of
    the requisite burden of proof in a Title VII case.  The
    majority implicitly requires the employer to produce, in sup-
    port of its summary judgment motion, "abundant independent
    evidence ... that no discrimination has occurred."1  That
    approach is inconsistent with the McDonnell Douglas frame-
    __________
    1 To be sure, a Fed.  R. Civ.  P. 56(c) movant does bear the
    burden of demonstrating that there is "no genuine issue as to any
    material fact."  See Adickes v. S.H. Kress & Co., 
    398 U.S. 144
    , 157
    (1970);  Rodway v. United States Dep't of Agriculture, 
    482 F.2d 722
    ,
    727 (D.C. Cir. 1973).  Here, the employer met that burden by
    pointing out that the plaintiff admitted in his deposition that he had
    no evidence for asserting that his alleged disability was a factor in
    work because it places the burden of persuasion on the
    defendant.  As the Supreme Court made clear in Hicks, once
    the employer produces a legitimate nondiscriminatory reason
    for the challenged decision, the presumption that the employ-
    er discriminated "drops out of the picture" and the plaintiff
    "at all times bears the burden of persuasion."  St. Mary's
    Honor Ctr. v. Hicks, 
    509 U.S. 502
    , 511 (1993) (citations and
    internal quotation marks omitted).  I agree that "independent
    evidence" is crucial at the summary judgment stage.  But it
    is independent evidence of discrimination put forth by the
    plaintiff, not--as the majority suggests--independent evi-
    dence of non-discrimination put forth by the defendant.
    In practical application, then, the majority's position prom-
    ises that plaintiffs will "routinely," Maj. Op. at 11, be able to
    get to juries based on a collateral issue without ever really
    showing evidence of discrimination--what amounts, de facto,
    to a broad "wrongful discharge" cause of action for a plaintiff
    in a protected class.
    As noted, the Second Circuit, like the majority, appeared to
    claim that it too was adopting a middle ground by saying that
    "the falsity of the employer's proffered reason may--or may
    not--be sufficient to show illegal discrimination by a prepon-
    derance of the evidence," 114 F.3d at 1333, and later that
    "[t]he sufficiency of a finding of pretext to support a finding
    of discrimination depends on the circumstances of the case,"
    id. at 1338.  At the end of the day, however, when one looks
    at the holding rather than general language, the Second
    Circuit diverges from the majority in this case.  The en banc
    court left intact the Second Circuit panel's holding that the
    district court committed clear error in concluding--based
    solely on a finding that the university's proffered non-
    discriminatory reasons were pretextual--that the real reason
    for the challenged tenure decision was discrimination.  See id.
    at 1347.  By contrast, the majority here holds that appellant
    __________
    the decision not to hire him.  See Washington Hospital Center's
    Statement Of Material Facts As To Which There Is No Genuine
    Issue, p 29 at 10 [J.A. 22] (citing Plaintiff Tr. 105-106).
    Aka should have survived summary judgment merely because
    he created a jury question as to whether the employer's
    explanation for not hiring him was false.  See Maj. Op. at 30.
    Thus, in the Second Circuit, a plaintiff will lose on summary
    judgment unless he presents independent evidence of discrim-
    ination, while in our circuit, a plaintiff will survive summary
    judgment merely by putting in issue the employer's proffered
    nondiscriminatory explanation.
    I think the Second Circuit's actual holding, which accords
    with the position adopted by the First and Fourth Circuits,
    see Hidalgo v. Overseas Condado Ins. Agencies, Inc., 
    120 F.3d 328
    , 337 (1st Cir. 1997);  Vaughan v. MetraHealth Cos.,
    Inc., 
    145 F.3d 197
     (4th Cir. 1998), is faithful to the notion that
    the McDonnell Douglas prima facie case is only a burden of
    production shifting device and really has minimal probative
    value.  If an employer meets its burden of producing a
    nondiscriminatory explanation, then it will not do for the
    plaintiff simply to rebut that explanation.  To survive sum-
    mary judgment, the plaintiff must always produce indepen-
    dent evidence of discrimination.  Only if we require such a
    showing do we preserve the plaintiff's congressionally-
    mandated burden to show that the employer's real reason for
    its personnel decision was discrimination on the basis of the
    plaintiff's membership in a protected class.
    * * * *
    Turning to the reasonable accommodation claim, a prelimi-
    nary point is in order.  The majority asserts that this issue is
    not properly before us.  See Maj. Op. at 37-38 ("Although
    under our normal procedures we would not consider [the
    issue] because [it] was not raised in the district court and
    [was] not within the scope of this court's grant of in banc
    review, in deference to our dissenting colleagues we will
    respond briefly.").  If the majority were to follow our "nor-
    mal procedures," however, plaintiff's claim would not be
    before the court at all.  As Aka's counsel conceded at oral
    argument, Aka never (i.e., neither before the district court,
    the panel, nor the court en banc) connected his reasonable
    accommodation claim to any personnel decision or job oppor-
    tunity, as he is required to do under Marshall v. Federal
    Express Corp., 
    130 F.3d 1095
    , 1099 (D.C. Cir. 1997).  Even
    though Marshall would not be controlling in an en banc, the
    majority does not overrule it or even cite it.  Thus, it is the
    majority that has done Aka's pleading work for him at this
    late hour by tying Aka's reasonable accommodation claim to
    the specific pharmacy technician position.  I also find puz-
    zling the majority's assertion that the reasonable accommoda-
    tion issue was not within the scope of our grant of en banc
    review.  Question two of our order granting en banc review
    asked:
    Does a collective-bargaining agreement that permits a
    disabled employee to be reassigned to a vacant position
    if, in the "sole discretion" of the employer, the reassign-
    ment is "feasible" and "will not interfere with patient
    care or the orderly operation" of the workplace incorpo-
    rate a different standard than that of the Americans with
    Disabilities Act, which requires that a disabled employee
    be reassigned to a vacant position if doing so would not
    impose an "undue hardship"?
    Order, No. 96-7089 (Jan. 30, 1998).  Before one is able to
    compare the standard of the ADA with that of the collective-
    bargaining agreement, one must first ascertain the standard
    of the ADA itself.  Thus, analysis of the scope of an employ-
    er's obligation to make reasonable accommodations by "reas-
    sign[ing a disabled employee] to a vacant position," 42 U.S.C.
    s 12111(9)(B) (1994), is clearly within the scope of our order
    granting en banc review.
    Although the majority's discussion of Aka's reasonable
    accommodation claim obscures its relationship to his basic
    claim, it should be obvious that if Aka's disparate treatment
    claim survives the employer's summary judgment motion and
    the jury returns a verdict for Aka on this claim, then his
    reasonable accommodation claim is redundant.  Only if Aka
    loses on his disparate treatment claim could the reasonable
    accommodation claim become meaningful.  But that necessar-
    ily means that the reasonable accommodation claim--recall
    that the contended-for reasonable accommodation is reassign-
    ment to a vacant position--requires more of the employer
    than the disparate treatment claim, which merely relies on an
    antidiscrimination rule.  That is, on Aka's (and the majority's)
    view, the reasonable accommodation claim mandates that the
    employer grant a preference to disabled employees over non-
    disabled employees in filling vacant positions.
    I think the majority's reading of the ADA is simply wrong.
    The majority overemphasizes the dictionary definition of the
    word "reassign" and declines to read "reassignment to a
    vacant position" in the context of the other types of reason-
    able accommodation listed in 42 U.S.C. s 12111(9).  Those
    examples share the common theme of regulating the relation-
    ship of the disabled employee vis--vis the employer, making
    no mention of the disabled employee's rights vis--vis other
    non-disabled employees or applicants--that is, none even
    alludes to the possibility of a preference for the disabled over
    the non-disabled.  The first type of reasonable accommoda-
    tion, "making existing facilities used by employees readily
    accessible to and usable by individuals with disabilities,"
    imposes an obligation on the employer but has no immediate
    impact on non-disabled employees.  Likewise, "job restruc-
    turing" and "part-time or modified work schedules" involve
    accommodations made to the disabled employee in his current
    position and thus have no direct effect on non-disabled em-
    ployees or applicants.  And the "acquisition of equipment or
    devices, appropriate adjustment or modifications of examina-
    tions, training materials or policies, the provision of qualified
    readers or interpreters, and other similar accommodations for
    individuals with disabilities," 42 U.S.C. s 12111(9)(B), may
    impose costs on the employer, but work no harm on non-
    disabled employees.  In short, all of these sorts of reasonable
    accommodation deal with the relationship between the dis-
    abled employee and the employer, and have no direct impact
    on the situation of non-disabled employees or applicants.
    If the Congress had intended to grant a preference to the
    disabled--a rather controversial notion--it would certainly
    not have done so by slipping the phrase "reassignment to a
    vacant position" in the middle of this list of reasonable
    accommodations.  Indeed, the catch-all "and other similar
    accommodations for individuals with disabilities," 42 U.S.C.
    s 12111(9)(B) (emphasis added), strongly indicates that the
    Congress perceived each of the enumerated types of reason-
    able accommodation to be of the same character.  If "reas-
    signment to a vacant position" is read in context, therefore, it
    must mean that an employer is obligated--if another type of
    reasonable accommodation cannot be made in the disabled
    employee's current position--to allow a disabled employee to
    compete (on equal terms with non-disabled employees) for
    vacant positions.  On this understanding of "reassignment to
    a vacant position," the phrase fits in with the common theme
    of regulating the relationship between disabled employee and
    employer without directly affecting non-disabled employees.
    This reading accords with the House Report's recognition
    that "the employer's obligation is to consider applicants and
    individuals without regard to an individual's disability, or the
    individual's need for a reasonable accommodation.  But, the
    employer has no obligation under this legislation to prefer
    applicants with disabilities over other applicants on the basis
    of disability."  H.R. Rep.  No. 485(II), 101st Cong., 2d Sess.,
    at 56 (1990) (emphasis added).
    Contrary to the majority's assertion, this interpretation of
    the statute does not render the "reassignment to a vacant
    position" phrase a "nullity."  Maj. Op. at 41.  I read that
    provision as designed to prevent an employer from as a
    matter of policy--either blanket or ad hoc--forbidding em-
    ployees, including disabled ones, from applying for other
    positions.  See H.R.  Rep.  No.  485(II), 101st Cong., 2d
    Sess., at 58 ("[I]t would be a violation for an employer to
    adopt ... a presumption that no individual with a disability
    would be interested in moving into a particular job.").