Bowe-Connor v. DVA ( 2017 )


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  •        NOTE: This disposition is nonprecedential.
    United States Court of Appeals
    for the Federal Circuit
    ______________________
    SHELIA BOWE-CONNOR,
    Petitioner
    v.
    DEPARTMENT OF VETERANS AFFAIRS,
    Respondent
    ______________________
    2017-2011
    ______________________
    Petition for review of the Merit Systems Protection
    Board in No. DC-0752-13-0668-I-1.
    ______________________
    Decided: November 13, 2017
    ______________________
    SHELIA BOWE-CONNOR, Laurel, MD, pro se.
    ADAM E. LYONS, Commercial Litigation Branch, Civil
    Division, United States Department of Justice, Washing-
    ton, DC, for respondent. Also represented by CHAD A.
    READLER, ROBERT E. KIRSCHMAN, JR., REGINALD T.
    BLADES, JR.
    ______________________
    Before DYK, SCHALL, and TARANTO, Circuit Judges.
    2                         SHELIA BOWE-CONNOR v. DVA
    PER CURIAM.
    DECISION
    Shelia Bowe-Connor petitions for review of the final
    decision of the Merit Systems Protection Board (“Board”)
    that affirmed the action of the Department of Veterans
    Affairs (“VA” or ”agency”) removing her from her position
    for misconduct. We affirm.
    DISCUSSION
    I.
    Ms. Bowe-Connor worked as a clinical pharmacist in
    the inpatient pharmacy at the VA Medical Center in
    Washington, D.C. Effective May 17, 2013, the agency
    removed her from her position based upon three charges:
    (1) causing delay in patients receiving medications; (2)
    conduct unbecoming; and (3) disrespectful conduct.
    Ms. Bowe-Connor appealed her removal to the Board.
    Following a hearing, the administrative judge (“AJ”) to
    whom the appealed was assigned issued an initial deci-
    sion sustaining the VA’s action. Shelia Bowe-Connor v.
    Dep’t. of Veterans Affairs, Case No. DC-0752-13-0668-I-1,
    
    2014 WL 4594583
     (M.S.P.B. Sept. 11, 2014) (“Initial
    Decision”). Ms. Bowe-Connor timely petitioned the Board
    for review. Thereafter, on January 20, 2015, the Board
    issued a final decision in which it denied the petition for
    review and, except as modified, affirmed the AJ’s initial
    decision, thereby sustaining Ms. Bowe-Connor’s removal.
    Shelia Bowe-Connor v. Dep’t. of Veterans Affairs, Case No.
    DC-0752-13-0668-I-1, 
    2015 WL 241222
     (M.S.P.B. Jan. 20,
    2015) (“Final Decision”). This appeal followed. We have
    jurisdiction pursuant to 
    28 U.S.C. § 1295
    (a)(9) (2012). *
    *  In her petition for review to the Board, in addition
    to the other arguments she made, Ms. Bowe-Connor
    SHELIA BOWE-CONNOR v. DVA                                 3
    II.
    Our scope of review in an appeal from a decision of
    the Board is limited. Specifically, we must affirm the
    Board’s decision unless we find it to be arbitrary, capri-
    cious, an abuse of discretion, or otherwise not in accord-
    ance with law; obtained without procedures required by
    law, rule, or regulation having been followed; or unsup-
    ported by substantial evidence. 
    5 U.S.C. § 7703
    (c) (2012);
    Miller v. Fed. Deposit Ins. Corp., 
    818 F.3d 1361
    , 1365
    (Fed. Cir. 2016).
    III.
    Ms. Bowe-Connor’s main argument on appeal is that
    the Board incorrectly decided the facts relating to the
    three charges against her and generally did not take into
    account the evidence presented. See Petitioner’s Informal
    Brief (“Informal Brief”), Questions 2, 5. In making this
    argument, she contends that the Board ignored “the
    exhibits that were presented in the case” and what she
    refers to as “the disability.” 
    Id.
     She also contends that
    the AJ erred in making a credibility determination relat-
    ing to the charge of “conduct unbecoming.” See Petition-
    er’s Informal Reply Brief (“Informal Reply Brief”), pp. 8–9.
    For the following reasons, we are not persuaded by these
    arguments.
    A.
    The charge of causing delay in patients receiving med-
    ications (Charge 1) arose out of an incident that occurred
    raised the affirmative defense of discrimination based
    upon disability, thereby making this a mixed case. Ms.
    Bowe-Connor has since abandoned that claim, howev-
    er. Consequently, there is no bar to our jurisdiction. See
    Daniels v. Postal Service, 
    726 F.2d 723
    , 724 (Fed. Cir.
    1984).
    4                          SHELIA BOWE-CONNOR v. DVA
    on January 21, 2013. On that date, the VA alleged,
    personnel in the surgical intensive care unit (SICU)
    attempted to reach the inpatient pharmacy by telephone
    to have a prescription filled. However, Ms. Bowe-Connor,
    who was on duty at the time, did not answer the phone.
    Initial Decision, pp. 2–3. Nursing Supervisor Theresa
    Poblete stated that, when she asked Ms. Bowe-Connor
    why she was not answering the phone, Ms. Bowe-Connor
    deliberately ignored her and never made eye contact. Ms.
    Poblete also stated that, when she repeated her question,
    Ms. Bowe-Connor said in a very irritated tone not to
    bother her because she was busy inputting medications in
    the computer. 
    Id.
     The AJ found that the VA had proved
    this charge, noting that Ms. Bowe-Connor “did not deny
    that her failure to answer the phones in the pharmacy on
    the night in question caused a delay in patients’ receipt of
    their prescribed medications . . . .” Id., p.3.
    The charge of conduct unbecoming (Charge 2) in-
    volved an incident that occurred on February 16, 2013.
    That day, Dr. Babatunde Osun, a clinical pharmacist who
    was working in the SICU, called the inpatient pharmacy
    because a nurse had reported to him that a critically ill
    surgical patient’s intravenous (IV) drip of the medication
    Versed was almost empty, and a refill ordered two hours
    earlier from the pharmacy still had not been delivered.
    Initial Decision, pp. 3–4. Dr. Osun testified that, when he
    telephoned the pharmacy and requested the medication
    “STAT,” Ms. Bowe-Connor answered the phone and told
    him that he should not be requesting orders “STAT” and
    that she argued with him when he reiterated that he had
    an urgent need for the medication. Id. Dr. Osun stated
    that he thus had to leave the SICU and go downstairs to
    the pharmacy in person, prepare the IV medication him-
    self, and bring it upstairs for the patient in the SICU. Id.,
    p. 4. The AJ found that the agency also had proved this
    charge. The AJ noted that Ms. Bowe-Connor did not deny
    the portion of the charge that she argued with Dr. Osun
    SHELIA BOWE-CONNOR v. DVA                                5
    about whether the IV medication could be dispensed
    STAT. Id., p. 4. In addition, the AJ rejected Ms. Bowe-
    Connor’s testimony at the hearing that she in fact filled
    the request for the IV medication herself. In doing so, the
    AJ found Dr. Osun’s testimony as to what happened on
    February 16 more credible than that of Ms. Bowe-Connor.
    Id.
    Disrespectful conduct, the third charge against Ms.
    Bowe-Connor, was based upon an incident that occurred
    on January 24, 2013. Lucy Hilliard-Brown, the inpatient
    pharmacy supervisor, testified that, on that day, she
    alerted her supervisor, Linwood Moore, the associate
    director of the pharmacy, that she needed additional help
    because there was a shortage of available pharmacy
    technicians. Responding, Mr. Moore sent Mabelyn Mi-
    jango, who usually worked in the outpatient pharmacy, to
    assist in the inpatient pharmacy. Ms. Bowe-Connor,
    however, disputed the choice of Ms. Mijango, arguing with
    both Ms. Hilliard-Brown and Mr. Moore. Mr. Moore
    testified that Ms. Bowe-Connor loudly and disrespectfully
    questioned Ms. Hilliard-Brown and him as to why an
    inexperienced individual had been assigned to help out in
    the inpatient pharmacy when she would have preferred
    another, more capable technician instead. Initial Deci-
    sion, pp. 5–6. The AJ found that the VA had proved this
    charge too. The AJ noted that Ms. Bowe-Connor did not
    deny the charge. The AJ also found that the testimony of
    Ms. Hilliard-Brown and Mr. Moore as to what happened
    on January 24 was more credible than that of Ms. Bowe-
    Connor. Id., p. 6.
    Review of the record reveals that, contrary to Ms.
    Bowe-Connor’s contentions, both the AJ, see Initial Deci-
    sion, pp. 2–6, and the Board, see Final Decision, pp. 4–6,
    considered and weighed all of the evidence pertinent to
    the three charges brought by the VA. Ms. Bowe-Connor
    has failed to identify any document that the AJ and the
    Board failed to consider, and she has not demonstrated
    6                          SHELIA BOWE-CONNOR v. DVA
    that the AJ and the Board failed to consider what she has
    referred to as “the disability.” As best we can understand
    it, Ms. Bowe-Connor’s claim on this point is that the AJ
    and the Board failed to take into account the way in
    which an unnamed disability she suffers impeded her
    work performance and thus was a factor in the events
    that led to the charges against her. See Informal Reply
    Brief, pp. 7, 9–11. However, aside from the fact that she
    only makes passing references to this matter in her
    briefing before us, she provides us with no citations
    showing where she raised it before the AJ and the Board.
    Quite simply, Ms. Bowe-Connor’s real complaint is that
    the Board weighed the evidence and came to the wrong
    conclusion in her case. This is not a reason to set aside
    the Board’s decision, however. We have stated that “‘the
    evaluation of and weight to be given to . . . [the] evidence
    in the record are judgment calls that rest primarily within
    the discretion of the Board.’” Koenig v. Dep’t of the Navy,
    
    315 F.3d 1378
    , 1381 (Fed. Cir. 2003) (quoting Hall v. Dep’t
    of the Treasury, 
    264 F.3d 1050
    , 1060 (Fed. Cir. 2001)).
    Ms. Bowe-Connor has not demonstrated why we should
    reject the Board’s assessment of the evidence. In short,
    we have no difficulty concluding that the decision of the
    Board in this case is supported by substantial evidence.
    B.
    The final piece of Ms. Bowe-Connor’s main argument
    is her claim that the AJ made an erroneous credibility
    determination relating to the charge of conduct unbecom-
    ing. Because she contends that she did, in fact, fill the IV
    medication request for the SICU, Ms. Bowe-Connor
    challenges the AJ’s acceptance of Dr. Osun’s contrary
    testimony. We reject her claim. The AJ thoroughly
    explained why he found Dr. Osun more credible than Ms.
    Bowe-Connor:
    Initial Decision, p. 4. Credibility determinations
    His demeanor on the witness stand was calm and
    SHELIA BOWE-CONNOR v. DVA                                 7
    steady, whereas the appellant was argumentative
    and overly adamant, consistent with the argu-
    mentative conduct described in [the charge of con-
    duct unbecoming.] In addition, Dr. Osun had no
    reason to fabricate his testimony, which directly
    contradicted that of the appellant, who had an ob-
    vious reason to give false testimony, since her job
    was at stake.
    such as this by the AJ are “virtually unreviewable . . . .”
    Hambsch v. Dep’t of the Treasury, 
    796 F.2d 430
    , 436 (Fed.
    Cir. 1986) (citing DeSarno v. Dep’t of Commerce, 
    761 F.2d 657
    , 661 (Fed. Cir. 1985); Griessenauer v. Dep’t of Energy,
    
    754 F.2d 361
    , 364 (Fed. Cir. 1985); also citing Anderson v.
    City of Bessemer City, N.C., 
    105 S. Ct. 1504
    , 1513 (1985)).
    Ms. Bowe-Connor has not provided us with a reason to
    overturn the AJ’s credibility determination.
    IV.
    Ms. Bowe-Connor makes several additional argu-
    ments. We address them in turn.
    A.
    Ms. Bowe-Connor argues that the Board failed to take
    into account her union’s collective bargaining agreement
    and that, in removing her, the VA violated the terms of
    the agreement. We disagree.
    Before the Board Ms. Bowe-Connor claimed that the
    VA committed harmful procedural error when it failed to
    conduct a fair and impartial investigation concerning the
    events that led to the charges against her, as required by
    the collective bargaining agreement. Both the AJ and the
    Board, however, fully considered this claim. See Initial
    Decision, pp. 7–8; Final Decision, pp. 8–9. The AJ found
    that the action taken against Ms. Bowe-Connor “was
    based on contemporaneous written statements from
    several witnesses” and that the deciding official “reviewed
    the entire evidentiary file, along with the appellant’s oral
    8                          SHELIA BOWE-CONNOR v. DVA
    and written replies, before concluding that the charges
    were proven.” Initial Decision, p. 8. In her petition for
    review, Ms. Bowe-Connor argued that the VA violated the
    collective bargaining agreement and committed harmful
    procedural error when, before it proposed her removal, it
    failed to provide her with “supervisory notes and reports
    of contact.” Final Decision, p. 8. The Board rejected this
    contention because it concluded that Ms. Bowe-Connor
    had failed to show how the agency’s failure to provide her
    with these documents amounted to harmful procedural
    error. Id., p. 9. The Board stated, “[a]lthough the appel-
    lant vaguely asserted at the hearing that her ability to
    view these documents may have changed the result in
    this case, [ ] we do not find that this failure by the agency
    caused it to reach a different conclusion than it otherwise
    would have.” Id. In view of the substantial evidence
    presented by the VA in support of the charges against Ms.
    Bowe-Connor, we see no error in the Board’s ruling.
    B.
    Ms. Bowe-Connor’s remaining arguments on appeal
    relate to the penalty that was imposed upon her. She
    contends that, in removing her, the VA failed to take into
    account her years of service with the agency. She also
    contends that her removal amounted to disparate treat-
    ment. We see no merit in either of these arguments.
    When it disciplines an employee, in addition to prov-
    ing the merits of the charge(s) involved, an agency must
    demonstrate that the penalty imposed promotes the
    efficiency of the service and is reasonable. 
    5 U.S.C. §§ 7701
    (c)(1)(B) and 7513(a); Douglas v. Veterans Admin-
    istration, 
    5 M.S.P.R. 280
    , 303 (1981). In Douglas, the
    Board set forth the factors to be considered in determin-
    ing whether a penalty is reasonable, and this Court has
    approved use of the Douglas factors. See Weston v. U.S.
    Dep’t of Hous. & Urban Dev., 
    724 F.2d 943
    , 950 (Fed. Cir.
    1983). One of the Douglas factors is the employee’s past
    SHELIA BOWE-CONNOR v. DVA                                9
    work record, including length of service. Douglas, 5
    M.S.P.R. at 305. The evidence of record shows that, in
    deciding on the penalty of removal, the deciding official
    took into account the pertinent Douglas factors, including
    Ms. Bowe-Connor’s length of service with the agency. See
    p. 88 of the Appendix attached to the Government’s
    Informal Brief. Moreover, in both their respective deci-
    sions, the AJ and the Board explained why Ms. Bowe-
    Connor’s conduct merited the penalty of removal. See
    Initial Decision, p. 7; Final Decision, pp. 6–7.
    We turn finally to Ms. Bowe-Connor’s claim of dispar-
    ate treatment. To establish disparate treatment, a disci-
    plined employee must show that there is enough
    similarity between both the nature of the misconduct
    charged and other pertinent factors to lead a reasonable
    person to conclude that the agency treated similarly
    situated employees differently. Lewis v. Dep’t of Veterans
    Affairs, 
    113 M.S.P.R. 657
    , ¶ 15 (2010); see Miskill v. Soc.
    Sec. Admin., 
    863 F.3d 1379
    , 1384 (Fed. Cir. 2017). The
    Board rejected Ms. Bowe-Connor’s claim of disparate
    treatment. It did so because it found that neither of the
    two agency employees to whom Ms. Bowe-Connor pointed
    had engaged in conduct consistent with the charge of
    causing a delay in patient medications or had histories of
    discipline similar to hers. Final Decision, p. 8. Ms. Bowe-
    Connor has not demonstrated how the Board’s findings on
    disparate treatment are not supported by substantial
    evidence. In sum, Ms. Bowe-Connor has not demonstrat-
    ed error in the Board’s affirmance of the VA’s penalty.
    CONCLUSION
    For the foregoing reasons, the Board’s Final Decision
    is affirmed.
    AFFIRMED
    COSTS
    No costs.