The Regents of the University of California v. Superior Court , 230 Cal. Rptr. 3d 415 ( 2018 )


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  • Filed 3/22/18
    IN THE SUPREME COURT OF CALIFORNIA
    THE REGENTS OF THE UNIVERSITY       )
    OF CALIFORNIA et al.,               )
    )
    Petitioners,             )
    )                            S230568
    v.                       )
    )                      Ct.App. 2/7 B259424
    THE SUPERIOR COURT OF LOS           )
    ANGELES COUNTY,                     )                      Los Angeles County
    )                    Super. Ct. No. SC108504
    Respondent;              )
    )
    KATHERINE ROSEN,                    )
    )
    Real Party in Interest.  )
    ____________________________________)
    After he enrolled in the University of California at Los Angeles (UCLA),
    Damon Thompson experienced auditory hallucinations. He believed other
    students in the classroom and dormitory were criticizing him. School
    administrators eventually learned of Thompson’s delusions and attempted to
    provide mental health treatment. However, one morning Thompson stabbed
    fellow student Katherine Rosen during a chemistry lab. Rosen sued the university
    and several of its employees for negligence, arguing they failed to protect her from
    Thompson’s foreseeable violent conduct.
    SEE CONCURRING OPINION
    This case involves whether, and under what circumstances, a college or
    university1 owes a duty of care to protect students like Rosen from harm.
    Considering the unique features of the collegiate environment, we hold that
    universities have a special relationship with their students and a duty to protect
    them from foreseeable violence during curricular activities. Because the Court of
    Appeal reached a different conclusion, we reverse its decision and remand for
    further proceedings.
    I. BACKGROUND
    A.     Thompson’s Behavior Preceding the Assault
    Damon Thompson transferred to UCLA in the fall of 2008. He soon began
    experiencing problems with other students in both classroom and residence hall
    settings.
    At the end of fall quarter, Thompson emailed his history professor that he
    was “angered” by “offensive” remarks from other students during the final
    examination and “outrage[d]” because their comments had affected his
    performance. Thompson also complained he had heard the professor calling him
    “ ‘troubled’ and ‘crazy’ among other things.” When the professor forwarded
    Thompson’s messages to his department chair, he was advised to calm Thompson
    and encourage him to visit the school’s counseling services if he appeared
    “genuinely paranoid or a potential threat.”
    Thompson next complained about mistreatment by fellow dormitory
    residents. In a three-page letter to the Dean of Students, Thompson alleged a
    female resident had repeatedly made “unwelcomed verbal sexual advances”
    toward him, and others had spread rumors and “accusations of a sexual nature
    about [him] . . . throughout the entire student body.” He claimed the residents
    frequently disrupted his sleep, called him “ ‘stupid,’ ” and eavesdropped on his
    1     We use the terms “college” and “university” interchangeably to refer to all
    schools that provide postsecondary education to enrolled students.
    2
    phone calls. Not only had he been “made the ‘target’ ” of the residents’ “teasing,”
    but he also “receive[d] an immense amount of unwanted attention” around
    campus. Thompson warned that if the university failed to discipline the
    responsible parties, the matter would likely “escalate into a more serious
    situation,” and he would “end up acting in a manner that will incur undesirable
    consequences.” A week later, the school moved Thompson to a new dormitory.
    In late January 2009, Thompson complained to three professors and
    teaching assistant Jenny Hernandez that students had been trying to distract him
    with offensive comments. Hernandez told her supervising professor she had never
    observed this behavior but Thompson himself acted oddly, frequently talking to
    himself. She believed he was displaying signs of schizophrenia and should be
    referred to the university’s Counseling and Psychological Services (CAPS).
    Hernandez and the professor met with Thompson and urged him to use these
    services, but Thompson denied “ ‘hearing things’ ” or “ ‘making this up.’ ”
    Another professor forwarded Thompson’s complaints to Assistant Dean of
    Students Cary Porter, who contacted the university’s “Consultation and Response
    Team” (Response Team). The Response Team advises campus members who
    have concerns about the well-being of particular students. Dean Porter also met
    with Thompson and encouraged him to seek medical help at CAPS.
    Thompson’s dormitory problems escalated in February. He told resident
    director Janelle Rahyns there were “voices coming through the walls calling him
    an idiot.” He heard a clicking noise above his room that sounded like a gun, and
    he believed the other residents were planning to shoot him. Thompson told
    Rahyns he had telephoned his father and was advised to “hurt the other residents.”
    While admitting he had “thought about it,” Thompson said he decided not to hurt
    anyone. Campus police arrived and searched the premises but found no weapon.
    They concluded Thompson needed a psychiatric evaluation and escorted him to
    the emergency room for that purpose. During the examination, Thompson
    reported a history of depression and complained of auditory hallucinations and
    3
    paranoid thinking. For several months, he had heard people talking about him and
    insulting him, even when “ ‘there’s no one there.’ ” He denied suicidal or
    homicidal thinking. The examiner diagnosed Thompson with possible
    schizophrenia and major depressive disorder. Thompson agreed to take a low-
    dose antipsychotic medication and begin outpatient treatment at CAPS. Dean
    Porter and the Response Team were informed about the incident and Thompson’s
    mental evaluation. The Response Team began discussing Thompson at its weekly
    meetings.
    In March 2009, Thompson began sessions with CAPS psychologist Nicole
    Green. Although he denied wanting to hurt himself or others, he continued to
    report auditory hallucinations and paranoid thoughts. He had thrown away the
    prescribed antipsychotic medication. Green diagnosed schizophrenia and urged
    Thompson to see a CAPS psychiatrist. Thompson refused to consider medication
    until he could determine whether the voices were real. He expressed frustration
    that nobody believed him and said he would try to record the voices. Around this
    time, Rahyns notified CAPS that Thompson was “still having trouble” in the
    dormitory. The Response Team decided to move him to a single room and
    explore possibilities for transitioning him into different housing.
    Later in March, Thompson told Green he was still hearing voices and being
    harassed by other students. He was now amenable to psychiatric evaluation.
    Later that day, at a session with CAPS psychiatrist Charles McDaniel, Thompson
    admitted thinking about harming others, although he had no identified victim or
    plan. He heard numerous distinct voices in his dormitory and classrooms. He
    wanted to harm the people insulting him but could not attribute the voices to
    specific individuals. McDaniel strongly urged Thompson to submit to voluntary
    hospitalization. He refused but agreed to take medication. While CAPS staff
    agreed Thompson did not meet the criteria for an involuntary hold, McDaniel
    recommended involuntary hospitalization if his thoughts of harming others
    worsened. Thompson attended additional CAPS sessions in April and continued
    4
    to report auditory hallucinations. Although angered by this perceived harassment,
    Thompson said he did not intend to harm his tormentors. He withdrew from
    treatment in late April.
    On June 3, 2009, campus police responded to an incident at Thompson’s
    dormitory. A resident reported that Thompson had knocked on his door, accused
    him of making too much noise, and pushed him. When the resident denied
    making noise, Thompson pushed him again, saying this was his “ ‘last warning.’ ”
    As a result of the incident, Thompson was expelled from university housing and
    ordered to return to CAPS at the beginning of fall quarter. After he moved to an
    apartment, Thompson twice called the police to complain neighbors were yelling
    at him through the floor.
    Meanwhile, Thompson continued to experience auditory hallucinations in
    the classroom. During the summer, he complained to two faculty members about
    insults and harassment in his chemistry laboratory. After fall quarter started,
    Thompson emailed professor Alfred Bacher that the disruptive behavior of other
    students was interfering with his experiments. The next day, September 30,
    Thompson told CAPS psychologist Tanya Brown he still “occasionally” heard
    “voices of other students having ‘malice’ toward him and making critical and
    racist comments.” Nevertheless, he denied an intent to harm anyone, including
    those criticizing him. Brown noted that Thompson displayed a guarded attitude,
    slowed speech, delusional thought processes, and impaired insight. CAPS
    psychiatrist Charles McDaniel met with Thompson the same day and made similar
    observations. Due to Thompson’s behavior, McDaniel was unsure whether he was
    reporting his symptoms accurately. Thompson agreed to start treatment at the
    university’s behavioral health clinic.
    B.     The Assault
    On October 6th, teaching assistant Adam Goetz emailed Professor Bacher
    describing “another incident” with Thompson in that day’s chemistry lab. Shortly
    after the professor left the room, Thompson accused another student of calling him
    5
    stupid. He insisted on learning the student’s name. After Goetz gave him the
    name, Thompson “calmed down” and “seemed fine.” But Goetz remained
    worried that Thompson’s behavior was becoming a weekly “routine.” Goetz later
    testified that Thompson frequently identified Katherine Rosen, who worked “right
    next to” Thompson in the lab, as one of the students calling him stupid.
    The following day, another teaching assistant told Professor Bacher that
    Thompson had come into his chemistry lab from a different section and accused
    students of verbally harassing him. Although Thompson did not know the
    students’ names, he did identify a specific student, other than Rosen, as one of his
    tormentors. The teaching assistant saw no harassment and was skeptical of
    Thompson’s claims.
    Bacher forwarded Goetz’s email to Dean Porter on the morning of October
    7th, seeking advice on how to handle the situation. Porter contacted Karen Minero
    of the Response Team, who expressed concern that Thompson had identified a
    specific student. Minero forwarded Porter’s email to other Response Team
    members and CAPS personnel. The CAPS director contacted Green, suggesting
    Thompson “may need urgent outreach,” and members of the Response Team tried
    to schedule a meeting to discuss Thompson. Thompson did not appear for a
    scheduled session with Green that afternoon. The next morning, Porter and
    Minero discussed Thompson and decided to investigate whether he was having
    similar difficulties in other classes.
    Around noon on October 8th, Thompson was doing classwork in Professor
    Bacher’s chemistry laboratory. Suddenly, without warning or provocation, he
    stabbed fellow student Katherine Rosen in the chest and neck with a kitchen knife.
    Rosen had been kneeling down, placing items in her lab drawer, when Thompson
    attacked her from behind. She was taken to the hospital with life-threatening
    injuries but ultimately survived. When campus police arrived, Thompson
    admitted he had stabbed someone and explained that the other students had been
    teasing him. Thompson ultimately pleaded not guilty by reason of insanity to a
    6
    charge of attempted murder. (Pen. Code, §§ 187, subd. (a), 664, 1026.) He was
    admitted to Patton State Hospital and diagnosed with paranoid schizophrenia.
    C.     Procedural History
    Rosen sued Thompson, the Regents of the University of California, and
    several UCLA employees, including Alfred Bacher, Cary Porter, Robert Naples,
    and CAPS psychologist Nicole Green. The complaint alleged a single cause of
    action against the UCLA defendants2 for negligence. Rosen alleged UCLA had a
    special relationship with her as an enrolled student, which entailed a duty “to take
    reasonable protective measures to ensure her safety against violent attacks and
    otherwise protect her from reasonable foreseeable criminal conduct, to warn her as
    to such reasonable foreseeable criminal conduct on its campus and in its buildings,
    and/or to control the reasonably foreseeable wrongful acts of third parties/other
    students.” She alleged UCLA breached this duty because, although aware of
    Thompson’s “dangerous propensities,” it failed to warn or protect her or to control
    Thompson’s foreseeably violent conduct.
    UCLA moved for summary judgment on three alternative grounds:
    (1) colleges have no duty to protect their adult students from criminal acts; (2) if a
    duty does exist, UCLA did not breach it in this case; and (3) UCLA and Green
    were immune from liability under certain Government Code provisions. In
    opposing the motion, Rosen argued UCLA owed her a duty of care because
    colleges have a special relationship with students in the classroom, based on their
    supervisory duties and the students’ status as business invitees. Rosen also
    claimed UCLA assumed a duty of care by undertaking to provide campus-wide
    security.
    2     We refer to these defendants collectively, and the school itself, by the
    acronym UCLA.
    7
    The trial court denied the motion. The court concluded a duty could exist
    under each of the grounds Rosen identified, triable issues of fact remained as to
    breach of duty, and the immunity statutes did not apply.
    UCLA challenged this order in a petition for writ of mandate. A divided
    panel of the Court of Appeal granted the petition. The majority held that UCLA
    owed no duty to protect Rosen based on her status as a student or business invitee,
    or based on the negligent undertaking doctrine. It also rejected Rosen’s new
    theories of duty based on implied-in-fact contract and labor laws regarding
    violence in the workplace. The dissenting justice would have held that colleges
    have a special relationship with their enrolled students, “at least when the student
    is in a classroom under the direct supervision of an instructor,” and have a
    corresponding duty to protect against foreseeable threats of violence in the
    classroom. We granted review.
    II. DISCUSSION
    A.     Standard of Review
    “On review of an order granting or denying summary judgment, we
    examine the facts presented to the trial court and determine their effect as a matter
    of law.” (Parsons v. Crown Disposal Co. (1997) 
    15 Cal. 4th 456
    , 464 (Parsons).)
    We review the entire record, “considering all the evidence set forth in the moving
    and opposition papers except that to which objections have been made and
    sustained.” (Guz v. Bechtel National, Inc. (2000) 
    24 Cal. 4th 317
    , 334.) Evidence
    presented in opposition to summary judgment is liberally construed, with any
    doubts about the evidence resolved in favor of the party opposing the motion.
    (Yanowitz v. L’Oreal USA, Inc. (2005) 
    36 Cal. 4th 1028
    , 1037.)
    Summary judgment is appropriate only “where no triable issue of material
    fact exists and the moving party is entitled to judgment as a matter of law.”
    (Merrill v. Navegar, Inc. (2001) 
    26 Cal. 4th 465
    , 476.) A defendant seeking
    summary judgment must show that the plaintiff cannot establish at least one
    element of the cause of action. (Aguilar v. Atlantic Richfield Co. (2001) 25
    
    8 Cal. 4th 826
    , 853.) Rosen’s negligence suit required her to prove duty, breach,
    causation, and damages. (Conroy v. Regents of University of California (2009) 
    45 Cal. 4th 1244
    , 1250.) The Court of Appeal determined summary judgment should
    have been granted because Rosen could not establish duty. “Duty, being a
    question of law, is particularly amenable to resolution by summary judgment.”
    
    (Parsons, supra
    , 15 Cal.4th at p. 465.) Contrary to the Court of Appeal, however,
    we conclude universities do have a legal duty, under certain circumstances, to
    protect or warn3 their students from foreseeable violence in the classroom or
    during curricular activities. The trial court properly denied summary judgment on
    this ground.
    B.     A College’s Duty to Protect Students from Foreseeable Harm
    Because UCLA is a public entity, its exposure to tort liability is nominally
    defined by statute. (Gov. Code, § 815, subd. (a); C.A. v. William S. Hart Union
    High School Dist. (2012) 
    53 Cal. 4th 861
    , 868 (William S. Hart).) However, the
    Tort Claims Act provides that public employees are liable for their acts and
    omissions “to the same extent as a private person” (Gov. Code, § 820, subd. (a)),
    and public entity employers are vicariously liable for employees’ negligent acts
    within the scope of their employment to the same extent as private employers
    (Gov. Code, § 815.2, subd. (a); William S. Hart, at p. 868). Because it is
    undisputed that all university employees here were acting within the scope of their
    employment, UCLA’s potential liability therefore “turns on ordinary and general
    principles of tort law.” (Lugtu v. California Highway Patrol (2001) 
    26 Cal. 4th 703
    , 716.)
    3      We speak here of a university’s duty “to protect” its students from
    foreseeable harm. However, in an appropriate case, this duty may be fully
    discharged if adequate warnings are conveyed to the students at risk. (Cf.
    Tarasoff v. Regents of University of California (1976) 
    17 Cal. 3d 425
    , 439-440
    (Tarasoff) [discussing therapist’s duty to protect discharged through warnings].)
    9
    In general, each person has a duty to act with reasonable care under the
    circumstances. (Cabral v. Ralphs Grocery Co. (2011) 
    51 Cal. 4th 764
    , 771
    (Cabral); see Civ. Code, § 1714, subd. (a).) However, “one owes no duty to
    control the conduct of another, nor to warn those endangered by such conduct.”
    (Davidson v. City of Westminster (1982) 
    32 Cal. 3d 197
    , 203 (Davidson).) “A
    person who has not created a peril is not liable in tort merely for failure to take
    affirmative action to assist or protect another unless there is some relationship
    between them which gives rise to a duty to act.” (Williams v. State of California
    (1983) 
    34 Cal. 3d 18
    , 23; see Cabral, at p. 771.)
    A duty to control, warn, or protect may be based on the defendant’s
    relationship with “either the person whose conduct needs to be controlled or [with]
    . . . the foreseeable victim of that conduct.” 
    (Tarasoff, supra
    , 17 Cal.3d at p. 435;
    see 
    Davidson, supra
    , 32 Cal.3d at p. 203.) Specifically, a duty to control may
    arise if the defendant has a special relationship with the foreseeably dangerous
    person that entails an ability to control that person’s conduct. (Rest.3d Torts,
    Liability for Physical and Emotional Harm, § 41.) The parent-child relationship is
    an example of a special relationship giving rise to a duty to control. (See 
    id., § 41,
    subd. (b)(1); Smith v. Freund (2011) 
    192 Cal. App. 4th 466
    , 473.) Similarly, a duty
    to warn or protect may be found if the defendant has a special relationship with the
    potential victim that gives the victim a right to expect protection. (See Zelig v.
    County of Los Angeles (2002) 
    27 Cal. 4th 1112
    , 1129; Davidson, at p. 203.) The
    relationships between common carriers and their passengers, or innkeepers and
    their guests, are classic examples of this type of special relationship. (See Rest.3d
    Torts, Liability for Physical and Emotional Harm, § 40, subd. (b)(1)-(2).)
    Rosen’s complaint alleges UCLA had separate duties to protect her and to
    “control the reasonably foreseeable wrongful acts of third parties/other students.”
    Here, we have focused on the university’s duty to protect students from
    foreseeable violence. Having concluded UCLA had a duty to protect Rosen under
    10
    the circumstances alleged, we need not decide whether the school had a separate
    duty to control Thompson’s behavior to prevent the harm.
    1.     College-Student Special Relationship Supports a Limited Duty
    Whether UCLA was negligent in failing to prevent Thompson’s attack
    depends first on whether a university has a special relationship with its students
    that supports a duty to warn or protect them from foreseeable harm. The
    determination whether a particular relationship supports a duty of care rests on
    policy and is a question of law. (Rest.3d Torts, Liability for Physical and
    Emotional Harm, § 40, coms. e & h, pp. 41-42.)
    a.     Features of a Special Relationship
    The Restatement Third of Torts identifies several special relationships that
    may support a duty to protect against foreseeable risks. In addition to the common
    carrier and innkeeper relationships previously mentioned, the list includes a
    business or landowner with invited guests, a landlord with tenants, a guard with
    those in custody, an employer with its employees, and “a school with its students.”
    (Rest.3d Torts, Liability for Physical and Emotional Harm, § 40, subd. (b).) The
    Restatement does not exclude colleges from the school-student special
    relationship. However, the drafters observe that reasonable care varies in different
    school environments, with substantially different supervision being appropriate in
    elementary schools as opposed to colleges. (Id., § 40, com. l, p. 45.) State courts
    have reached different conclusions about whether colleges owe a special
    relationship-based duty to their students. (Id., § 40, com. l, reporter’s notes,
    p. 57.) We have not previously addressed the question.
    Relationships that have been recognized as “special” share a few common
    features. Generally, the relationship has an aspect of dependency in which one
    party relies to some degree on the other for protection. (See Baldwin v. Zoradi
    (1981) 
    123 Cal. App. 3d 275
    , 283 (Baldwin); Mann v. State of California (1977) 
    70 Cal. App. 3d 773
    , 779-780.) The Restatement authors observed over 50 years ago
    that the law has been “working slowly toward a recognition of the duty to aid or
    11
    protect in any relation of dependence or of mutual dependence.” (Rest.2d Torts,
    § 314A, com. b, p. 119.)
    The corollary of dependence in a special relationship is control. Whereas
    one party is dependent, the other has superior control over the means of protection.
    “[A] typical setting for the recognition of a special relationship is where ‘the
    plaintiff is particularly vulnerable and dependent upon the defendant who,
    correspondingly, has some control over the plaintiff’s welfare.’ [Citations.]”
    (Giraldo v. Department of Corrections & Rehabilitation (2008) 
    168 Cal. App. 4th 231
    , 245-246.) One court observed that “the epitome” of such a special
    relationship exists between a jailer and prisoner. (Id. at pp. 250-251.) Common
    carriers and their passengers present another quintessential example. In Lopez v.
    Southern Cal. Rapid Transit Dist. (1985) 
    40 Cal. 3d 780
    , 789, we held this special
    relationship gives common carriers a duty to protect passengers from onboard
    violence, noting that passengers are sealed together in a moving vehicle, with the
    means of entry and exit under the exclusive control of the driver. “Thus,
    passengers have no control over who is admitted on the bus and, if trouble arises,
    are wholly dependent upon the bus driver to summon help or provide a means of
    escape.” (Ibid.)
    Special relationships also have defined boundaries. They create a duty of
    care owed to a limited community, not the public at large. We have held that
    police officers are not in a special relationship with the citizens in their jurisdiction
    (see Williams v. State of 
    California, supra
    , 34 Cal.3d at pp. 27-28), even when
    officers are aware of risks to a specific potential victim (see 
    Davidson, supra
    , 32
    Cal.3d at pp. 208-209). Nor is a government entity in a special relationship with
    all citizens who use its facilities. (Zelig v. County of Los 
    Angeles, supra
    , 27
    Cal.4th at p. 1130.) In declining to find a duty of care owed to courthouse visitors,
    we observed that a “county, ‘as with all public entities,’ has the responsibility to
    ‘exercise reasonable care to protect all of its citizens’ [citation], but does not
    thereby become liable to each individual for all foreseeable harm.” (Id. at
    12
    p. 1131.) Because a special relationship is limited to specific individuals, the
    defendant’s duty is less burdensome and more justifiable than a broad-ranging
    duty would be. (See Rest.3d Torts, Liability for Physical and Emotional Harm,
    § 40, com. h, p. 43.)
    Finally, although relationships often have advantages for both participants,
    many special relationships especially benefit the party charged with a duty of care.
    (Rest.3d Torts, Liability for Physical and Emotional Harm, § 40, com. h, p. 43.)
    Retail stores or hotels could not successfully operate, for example, without visits
    from their customers and guests.
    b.        The College Environment
    The legal significance of the college-student relationship has changed with
    shifting cultural attitudes. Before the 1960s, colleges stood in loco parentis to
    students, who were viewed as being under their custody and institutional control.
    (Sokolow et al., College and University Liability for Violent Campus Attacks
    (2008) 34 J.C. & U.L. 319, 321 (hereafter Sokolow).) Although the role of
    parental stand-in may have given colleges some obligation to protect students (see
    Bradshaw v. Rawlings (3d Cir. 1979) 
    612 F.2d 135
    , 139 (Bradshaw)), the era also
    recognized parental immunity. Parents were largely immune from suit by their
    children, and colleges often enjoyed the same immunity, at least with respect to
    disciplining or regulating student conduct. (Lake, The Rise of Duty and the Fall of
    In Loco Parentis and Other Protective Tort Doctrines in Higher Education Law
    (1999) 64 Mo. L.Rev. 1, 5 (hereafter Lake).)
    When rigid immunity defenses gave way to more flexible doctrines during
    the 1970s and 1980s, the view that colleges stood in loco parentis shifted to what
    Professor Peter Lake calls the “bystander” era in university liability. (See 
    Lake, supra
    , 64 Mo. L.Rev. at pp. 11, 16.) Dramatic social changes of that time
    expanded the privacy and autonomy rights of adult students and, correspondingly,
    reduced the authority of college administrators to control student behavior.
    
    (Bradshaw, supra
    , 612 F.2d at p. 140.) Courts generally reacted to these changes
    13
    by treating colleges like businesses. (Lake, at p. 12.) While the university might
    owe a duty as a landowner to maintain a safe premises, courts typically resisted
    finding a broader duty based on a special relationship with students. (See, e.g.,
    Nero v. Kansas State University (1993) 
    253 Kan. 567
    , 580, 583-584 [
    861 P.2d 768
    , 778-780].) This was particularly so when injuries resulted from alcohol
    consumption or fraternity activity. (See Lake, at p. 12.)4
    California appellate decisions followed this trend. In 
    Baldwin, supra
    , 
    123 Cal. App. 3d 275
    , a student sued the California State University system after she
    was injured in a drunken, highway drag racing contest. Citing secondary school
    cases, the court assumed colleges “owe a duty to students who are on school
    grounds to supervise them and to enforce rules and regulations necessary for their
    protection.” (Id. at p. 281, italics added.) However, the more “difficult question”
    was whether colleges have a special relationship-based duty to protect students in
    other environments. (Id. at p. 283.) The court examined relevant policy factors
    and concluded the demise of colleges’ in loco parentis role weighed against
    finding a duty of care. (Id. at p. 287.) Distinguishing special relationships
    recognized in other contexts, the court concluded the university lacked sufficient
    control over student behavior to justify imposing a duty to prevent on-campus
    drinking. (Id. at pp. 285-287, 290-291.)
    Another California State student sued the university after a fellow student
    assaulted him at a dormitory “keg party.” (Crow v. State of California (1990) 
    222 Cal. App. 3d 192
    , 197.) Under the facts of the case, the Court of Appeal rejected
    the argument that plaintiff’s student status put him in a special relationship with
    the university. (Id. at p. 208.) The court had previously held that high schools
    have a duty to protect students from assault on campus. (See Leger v. Stockton
    4      “These cases have become known as the ‘bystander’ cases because in each
    of them the university was cast in the role of a legal bystander to ‘uncontrollable’
    student actions and drinking.” (
    Lake, supra
    , 64 Mo. L.Rev. at p. 16.)
    14
    Unified School Dist. (1988) 
    202 Cal. App. 3d 1448
    .) However, it distinguished that
    case because high school attendance is mandatory, high schools “are directly in
    charge” of students on campus, and the attack in the Leger case was foreseeable.
    (Crow, at p. 208.) “Here, in contrast, plaintiff was an adult college student
    voluntarily participating in drinking beer at the dormitory. No claim was made
    that the [university] knew or should have known of any particular risk of harm at
    this particular dormitory.” (Ibid.) The court drew heavily from Baldwin’s
    reasoning that the in loco parentis obligations of colleges have declined and
    modern universities cannot reasonably be expected to safeguard students from all
    the risks associated with alcohol use. (Crow, at p. 209; see 
    Baldwin, supra
    , 123
    Cal.App.3d at p. 287.)
    In a third case from this era, a University of California student was raped
    by fellow students after a dormitory party. (Tanja H. v. Regents of University of
    California (1991) 
    228 Cal. App. 3d 434
    .) The court relied on Baldwin and Crow to
    reject her claim against the school. Sensitive to the fact that both the plaintiff and
    her attackers had ingested significant amounts of alcohol, the court stressed that a
    duty to prevent alcohol-related crimes would require colleges to “impose onerous
    conditions on the freedom and privacy of resident students,” contrary to the
    modern view that adult students are generally responsible for their own welfare.
    (Tanja H., at p. 438.) Such a duty could not be recognized without resurrecting
    the university’s former in loco parentis role. (Id. at pp. 438-439; see 
    id. at p.
    446
    (conc. opn. of Kline, P. J.).)
    When the particular problem of alcohol-related injuries is not involved, our
    cases have taken a somewhat broader view of a university’s duties toward its
    students. Peterson v. San Francisco Community College Dist. (1984) 
    36 Cal. 3d 799
    , 804 (Peterson), considered “whether a community college district and its
    agents have a duty to exercise due care to protect students from reasonably
    foreseeable assaults on the campus.” There, a student was injured during an
    attempted rape in a parking structure’s stairway. (Id. at pp. 804-805.) The
    15
    defendants were aware of similar assaults in the same area. (Id. at p. 805.) We
    held that, while the community college district was immune from liability for
    failing to provide adequate police protection, it did have a duty “to warn its
    students of known dangers posed by criminals on the campus.” (Id. at p. 804.)
    This holding was based on the district’s status as a landowner, however. We
    discussed the general principle that a duty to warn or protect does not exist absent
    a special relationship (
    id. at p.
    806) but ultimately concluded the district owed
    plaintiff a duty because she was on the premises as a business invitee (
    id. at pp.
    808-809). Although a public entity’s liability is generally limited to injuries
    resulting from a dangerous condition of the property itself, suit was not barred
    because the plaintiff had alleged the university’s poor property maintenance
    increased the risk of criminal activity. (Id. at p. 812.)
    In Avila v. Citrus Community College Dist. (2006) 
    38 Cal. 4th 148
    (Avila), a
    college baseball player was injured by a pitch to the head, and we examined a
    university’s duty to students participating in intercollegiate sports. We noted that
    athletic competition is often an important part of the college environment,
    benefiting both the students who participate and the schools they represent. (Id. at
    p. 162.) Given these benefits, we held that a school hosting an athletic event owes
    a duty to student-players “to, at a minimum, not increase the risks inherent in the
    sport.” (Ibid.) While acknowledging and professing “no quarrel with” the Court
    of Appeal cases holding colleges have no general duty to ensure student welfare
    (ibid.), we concluded that recognizing a duty to students in school-sponsored
    athletic events was “plainly warranted by the relationship of the host school to all
    the student participants in the competitions it sponsors” (
    id. at p.
    163).
    This court has not addressed the college-student relationship since Avila.
    However, we recently discussed the relationship between students and a high
    school in William S. 
    Hart, supra
    , 
    53 Cal. 4th 861
    , where the plaintiff alleged sexual
    harassment by a high school guidance counselor. We explained that a school
    district has a special relationship with students “arising from the mandatory
    16
    character of school attendance and the comprehensive control over students
    exercised by school personnel, ‘analogous in many ways to the relationship
    between parents and their children.’ ” (Id. at p. 869.) This special relationship
    gives secondary school personnel “the duty to use reasonable measures to protect
    students from foreseeable injury at the hands of third parties acting negligently or
    intentionally.” (Id. at p. 870.)
    We must now decide whether a similar special relationship should be
    recognized in the college setting. Considering the unique features of the college
    environment, we conclude postsecondary schools do have a special relationship
    with students while they are engaged in activities that are part of the school’s
    curriculum or closely related to its delivery of educational services.
    Although comparisons can be made, the college environment is unlike any
    other. Colleges provide academic courses in exchange for a fee, but a college is
    far more to its students than a business. Residential colleges provide living
    spaces, but they are more than mere landlords. Along with educational services,
    colleges provide students social, athletic, and cultural opportunities. Regardless of
    the campus layout, colleges provide a discrete community for their students. For
    many students, college is the first time they have lived away from home.
    Although college students may no longer be minors under the law, they may still
    be learning how to navigate the world as adults. They are dependent on their
    college communities to provide structure, guidance, and a safe learning
    environment. “In the closed environment of a school campus where students pay
    tuition and other fees in exchange for using the facilities, where they spend a
    significant portion of their time and may in fact live, they can reasonably expect
    that the premises will be free from physical defects and that school authorities will
    also exercise reasonable care to keep the campus free from conditions which
    increase the risk of crime.” 
    (Peterson, supra
    , 36 Cal.3d at p. 813.)
    Colleges, in turn, have superior control over the environment and the ability
    to protect students. Colleges impose a variety of rules and restrictions, both in the
    17
    classroom and across campus, to maintain a safe and orderly environment. They
    often employ resident advisers, mental health counselors, and campus police.
    They can monitor and discipline students when necessary. “While its primary
    function is to foster intellectual development through an academic curriculum, the
    institution is involved in all aspects of student life. Through its providing of food,
    housing, security, and a range of extracurricular activities the modern university
    provides a setting in which every aspect of student life is, to some degree,
    university guided.” (Furek v. University of Delaware (Del. 1991) 
    594 A.2d 506
    ,
    516.) Finally, in a broader sense, college administrators and educators “have the
    power to influence [students’] values, their consciousness, their relationships, and
    their behaviors.” (de Haven, The Elephant in the Ivory Tower: Rampages in
    Higher Education and the Case for Institutional Liability (2009) 35 J.C. & U.L.
    503, 611 (hereafter de Haven).)
    The college-student relationship thus fits within the paradigm of a special
    relationship. Students are comparatively vulnerable and dependent on their
    colleges for a safe environment. Colleges have a superior ability to provide that
    safety with respect to activities they sponsor or facilities they control. Moreover,
    this relationship is bounded by the student’s enrollment status. Colleges do not
    have a special relationship with the world at large, but only with their enrolled
    students. The population is limited, as is the relationship’s duration.
    Of course, many aspects of a modern college student’s life are, quite
    properly, beyond the institution’s control. Colleges generally have little say in
    how students behave off campus, or in their social activities unrelated to school. It
    would be unrealistic for students to rely on their college for protection in these
    settings, and the college would often be unable to provide it. This is another
    appropriate boundary of the college-student relationship: Colleges are in a special
    relationship with their enrolled students only in the context of school-sponsored
    activities over which the college has some measure of control. (Cf. 
    Avila, supra
    ,
    38 Cal.4th at p. 163 [“school-supervised” athletic events]; Patterson v.
    18
    Sacramento City Unified School Dist. (2007) 
    155 Cal. App. 4th 821
    , 830 [“ ‘school-
    sponsored’ ” community service project].) As commentators have observed, while
    there is an “emerging trend” of courts recognizing a special relationship between
    colleges and their students 
    (Sokolow, supra
    , 34 J.C. & U.L. at p. 323), this
    relationship supports a duty of care only with respect to “risks that arise within the
    scope of the school-student relationship.” (Id. at pp. 323-324; see Peters,
    Protecting the Millennial College Student (2007) 16 S. Cal. Rev. L. & Soc. Just.
    431, 459-460; Dall, Determining Duty in Collegiate Tort Litigation: Shifting the
    Paradigms of the College-Student Relationship (2003) 29 J.C. & U.L. 485, 485-
    487.)
    Our recognition of a special relationship is consistent with decisions from
    other states. The Supreme Judicial Court of Massachusetts was one of the first to
    hold that colleges have a duty to protect their students against criminal attacks. In
    Mullins v. Pine Manor College (1983) 
    389 Mass. 47
    , 49-50 [
    449 N.E.2d 331
    ,
    334], a student was raped by an intruder to her dorm room. The court observed
    that colleges customarily take steps to protect their students from crime on
    campus, recognizing they had some obligation to do so. (Id. at p. 335.) In
    addition, colleges are the party best situated to implement safety measures. (Ibid.)
    Rejecting the argument that a duty to protect would be inconsistent with colleges’
    retreat from an in loco parentis role, the court reasoned: “The fact that a college
    need not police the morals of its resident students . . . does not entitle it to abandon
    any effort to ensure their physical safety. Parents, students, and the general
    community still have a reasonable expectation, fostered in part by colleges
    themselves, that reasonable care will be exercised to protect resident students from
    foreseeable harm.” (Id. at pp. 335-336.) Similarly, Florida’s Supreme Court
    observed that the recognition of a special relationship between schools and minor
    students, based on in loco parentis principles, does not preclude finding that a
    different special relationship also exists between universities and their adult
    students. (Nova Southeastern University v. Gross (Fla. 2000) 
    758 So. 2d 86
    , 89.)
    19
    The Florida high court reasoned that a duty to protect arises from the relationship
    but is limited by the university’s degree of control over student conduct in a given
    setting. (Ibid.) In addressing a university’s liability for injuries arising from a
    fraternity hazing incident, the Supreme Court of Delaware also rejected the
    university-as-bystander rationale of cases like Baldwin and focused instead on “the
    uniqueness of the student-university relationship.” (Furek v. University of
    
    Delaware, supra
    , 594 A.2d at p. 518.) Delaware’s court ultimately held that,
    while “[t]he university is not an insurer of the safety of its students nor a
    policeman of student morality, nonetheless, it has a duty to regulate and supervise
    foreseeable dangerous activities occurring on its property,” including “the
    negligent or intentional activities of third persons.” (Id. at p. 522.) This duty was
    limited, however, to instances where the university exercised some control over
    the environment or student behavior. (Ibid.)5
    The special relationship we now recognize is similarly limited. It extends
    to activities that are tied to the school’s curriculum but not to student behavior
    over which the university has no significant degree of control. The incident here
    occurred in a chemistry laboratory while class was in session. Education is at the
    core of a college’s mission, and the classroom is the quintessential setting for
    curricular activities. Perhaps more than any other place on campus, colleges can
    be expected to retain a measure of control over the classroom environment.
    Although collegiate class attendance may not be as strictly monitored as in
    secondary school, this distinction is not especially significant. All college students
    who hope to obtain a degree must attend classes and required laboratory sessions.
    5      Some state courts, unwilling to recognize a special relationship between
    colleges and their adult students, have nevertheless imposed a duty to protect
    under landlord-invitee principles. (See, e.g., Nero v. Kansas State 
    University, supra
    , 861 P.2d at p. 780; Johnson v. State (1995) 
    77 Wash. App. 934
    , 941 [
    894 P.2d 1366
    , 1370].)
    20
    It is reasonable for them to expect that their schools will provide some measure of
    safety in the classroom.
    2.     Policy Considerations Support Recognizing a Limited Duty
    As discussed, there is generally no duty to protect others from the conduct
    of third parties. The “special relationship” doctrine is an exception to this general
    rule. (Delgado v. Trax Bar & Grill (2005) 
    36 Cal. 4th 224
    , 235; 
    Tarasoff, supra
    ,
    17 Cal.3d at pp. 435-436; Rest.3d Torts, Liability for Physical and Emotional
    Harm, § 40.) Accordingly, as a consequence of the special relationship recognized
    here, colleges generally owe a duty to use reasonable care to protect their students
    from foreseeable acts of violence in the classroom or during curricular activities.
    Whether a new duty should be imposed in any particular context is
    essentially a question of public policy. “The existence of ‘ “ ‘[d]uty’ is not an
    immutable fact of nature ‘ “but only an expression of the sum total of those
    considerations of policy which lead the law to say that the particular plaintiff is
    entitled to protection.” ’ ” ’ 
    (Parsons[, supra
    ,] 15 Cal.4th [at p.] 472.)” (
    Avila, supra
    , 38 Cal.4th at pp. 160-161.) As relevant here, the California Constitution
    “declare[s] that the right to public safety extends to public and private primary,
    elementary, junior high, and senior high school, and community college,
    California State University, University of California, and private college and
    university campuses, where students and staff have the right to be safe and secure
    in their persons.” (Cal. Const., art. I, § 28, subd. (a)(7).) College students “have
    the inalienable right to attend campuses which are safe, secure and peaceful.” (Id.,
    § 28, subd. (f)(1).) Even assuming the constitutional provision is not self-
    executing (see Clausing v. San Francisco Unified School Dist. (1990) 
    221 Cal. App. 3d 1224
    , 1236-1237), it clearly expresses a “fundamental public policy
    21
    favoring measures to ensure the safety of California’s public school students.”
    (William S. 
    Hart, supra
    , 53 Cal.4th at p. 870, fn. 3.) 6
    The court may depart from the general rule of duty, however, if other policy
    considerations clearly require an exception. (Kesner v. Superior Court (2016) 1
    Cal.5th 1132, 1143 (Kesner); 
    Cabral, supra
    , 51 Cal.4th at p. 771; see also
    Verdugo v. Target Corp. (2014) 
    59 Cal. 4th 312
    , 344 (conc. opn. of Werdegar, J.).)
    We have identified several factors that may, on balance, justify excusing or
    limiting a defendant’s duty of care. These include: “the foreseeability of harm to
    the plaintiff, the degree of certainty that the plaintiff suffered injury, the closeness
    of the connection between the defendant’s conduct and the injury suffered, the
    moral blame attached to the defendant’s conduct, the policy of preventing future
    harm, the extent of the burden to the defendant and consequences to the
    community of imposing a duty to exercise care with resulting liability for breach,
    and the availability, cost, and prevalence of insurance for the risk involved.”
    (Rowland v. Christian (1968) 
    69 Cal. 2d 108
    , 113 (Rowland).) These factors must
    be “evaluated at a relatively broad level of factual generality.” (Cabral, at p. 772.)
    In considering them, we determine “not whether they support an exception to the
    6      The Court of Appeal majority suggested recognizing a duty of care based
    on the special relationship doctrine would undermine the liability limits of
    Government Code section 835. Under that statute, a public landowner’s liability
    to business invitees is limited to injuries caused by a physical defect in the
    property. (See 
    Peterson, supra
    , 36 Cal.3d at p. 810.) Generally, third party
    criminal conduct unrelated to the property’s physical condition does not constitute
    a “dangerous condition” for which a public entity may be liable under section 835.
    (Zelig v. County of Los 
    Angeles, supra
    , 27 Cal.4th at pp. 1134-1135; Peterson, at
    pp. 810-811.) However, UCLA offers no persuasive reason why statutory limits
    on the scope of an entity’s duties under one type of special relationship, such as
    the landowner-invitee relationship, must restrict the entity’s duties in the context
    of other relationships. On the contrary, despite limits on premises liability, we
    have explained that “another body of law establishes that public schools and
    universities owe certain non-property-based duties to their students.” (
    Avila, supra
    , 38 Cal.4th at p. 158.)
    22
    general duty of reasonable care on the facts of the particular case before us, but
    whether carving out an entire category of cases from that general duty rule is
    justified by clear considerations of policy.” (Ibid.) In other words, the duty
    analysis is categorical, not case-specific. (See Kesner, at p. 1144.)
    The Rowland factors fall into two categories. The first group involves
    foreseeability and the related concepts of certainty and the connection between
    plaintiff and defendant. The second embraces the public policy concerns of moral
    blame, preventing future harm, burden, and insurance availability. The policy
    analysis evaluates whether certain kinds of plaintiffs or injuries should be
    excluded from relief. 
    (Kesner, supra
    , 1 Cal.5th at p. 1145.) We conclude that
    violence against students in the classroom or during curricular activities, while
    rare, is a foreseeable occurrence, and considerations of public policy do not justify
    categorically barring an injured student’s claims against the university.
    a.      Foreseeability Factors
    (1)    “The most important factor to consider in determining whether to
    create an exception to the general duty to exercise ordinary care . . . is whether the
    injury in question was foreseeable.” 
    (Kesner, supra
    , 1 Cal.5th at p. 1145, italics
    added; see 
    Tarasoff, supra
    , 17 Cal.3d at p. 434.) In examining foreseeability, “the
    court’s task . . . ‘is not to decide whether a particular plaintiff’s injury was
    reasonably foreseeable in light of a particular defendant’s conduct, but rather to
    evaluate more generally whether the category of negligent conduct at issue is
    sufficiently likely to result in the kind of harm experienced that liability may
    appropriately be imposed . . . .’ ” (
    Cabral, supra
    , 51 Cal.4th at p. 772; accord
    
    Parsons, supra
    , 15 Cal.4th at p. 476.)
    Phrased at the appropriate level of generality, then, the question here is not
    whether UCLA could predict that Damon Thompson would stab Katherine Rosen
    in the chemistry lab. It is whether a reasonable university could foresee that its
    negligent failure to control a potentially violent student, or to warn students who
    were foreseeable targets of his ire, could result in harm to one of those students.
    23
    Violent unprovoked attacks by and against college students, while still relatively
    uncommon, are happening more frequently. (See de 
    Haven, supra
    , 35 J.C. & U.L.
    at p. 510.) One example occurred on April 16, 2007 at Virginia Polytechnic
    Institute and State University (Virginia Tech), when an emotionally disturbed
    underclassman barred the doors to a classroom building, then walked the halls
    shooting people, killing five professors and 24 students. (See 
    id. at pp.
    554-566.)
    He left over a dozen more wounded before taking his own life. (Id. at p. 566.)
    Although mass shootings on college campuses had occurred before, the record
    demonstrates that the Virginia Tech tragedy prompted schools to reexamine their
    campus security policies. A January 2008 report of the University of California
    Campus Security Task Force recommended several improvements in student
    mental health services, emergency communications, preparedness, and hazard
    mitigation across all campuses. In April 2008, almost exactly one year after the
    Virginia Tech shootings, a special review task force of the International
    Association of Campus Law Enforcement Administrators published a “Blueprint
    for Safer Campuses,” with several recommendations for assessing and responding
    to potential threats. Colleges across the country, including the public universities
    of California, created threat assessment protocols and multidisciplinary teams to
    identify and prevent campus violence. Thus, particularly after the Virginia Tech
    shootings focused national attention on the issue, colleges have been alert to the
    possibility that students, particularly those with mental health issues, may lash out
    violently against those around them. Even a comparatively rare classroom attack
    is a foreseeable occurrence that colleges have been equipping themselves to
    address for at least the past decade.
    Whether a university was, or should have been, on notice that a particular
    student posed a foreseeable risk of violence is a case-specific question, to be
    examined in light of all the surrounding circumstances. Any prior threats or acts
    of violence by the student would be relevant, particularly if targeted at an
    identifiable victim. (See Mullins v. Pine Manor 
    College, supra
    , 449 N.E.2d at
    24
    p. 337.) Other relevant facts could include the opinions of examining mental
    health professionals, or observations of students, faculty, family members, and
    others in the university community. Such case-specific foreseeability questions
    are relevant in determining the applicable standard of care or breach in a particular
    case. They do not, however, inform our threshold determination that a duty exists.
    (2)    The second factor, “the degree of certainty that the plaintiff suffered
    injury” 
    (Rowland, supra
    , 69 Cal.2d at p. 113, italics added), may come into play
    when the plaintiff’s claim involves intangible harm, such as emotional distress.
    
    (Kesner, supra
    , 1 Cal.5th at p. 1148.) Here, however, we are addressing claims
    for physical injuries that are capable of identification. (See ibid.)
    (3)    The third factor is “the closeness of the connection between the
    defendant’s conduct and the injury suffered.” 
    (Rowland, supra
    , 69 Cal.2d at
    p. 113, italics added.) “Generally speaking, where the injury suffered is connected
    only distantly and indirectly to the defendant’s negligent act, the risk of that type
    of injury from the category of negligent conduct at issue is likely to be deemed
    unforeseeable. Conversely, a closely connected type of injury is likely to be
    deemed foreseeable.” (
    Cabral, supra
    , 51 Cal.4th at p. 779.) The negligence
    alleged here is the failure to prevent a classroom assault, either by controlling the
    perpetrator or warning the potential victim. Although the immediate cause of
    injury in such cases will be the perpetrator’s violent outburst, we have explained
    that the existence of an intervening act does not necessarily attenuate a defendant’s
    negligence. Rather, “the touchstone of the analysis is the foreseeability of that
    intervening conduct.” 
    (Kesner, supra
    , 1 Cal.5th at p. 1148.) When circumstances
    put a school on notice that a student is at risk to commit violence against other
    students, the school’s failure to take appropriate steps to warn or protect
    foreseeable victims can be causally connected to injuries the victims suffer as a
    result of that violence. Although a criminal act is always shocking to some
    degree, it is not completely unpredictable if a defendant is aware of the risk. (See,
    e.g., Randi W. v. Murdoc Joint Unified School Dist. (1997) 
    14 Cal. 4th 1066
    , 1077-
    25
    1078; cf. Thompson v. County of Alameda (1980) 
    27 Cal. 3d 741
    , 758 [crime
    committed after release of a potentially dangerous offender “is statistically
    foreseeable”].)
    b.      Policy Factors
    Although Rowland’s foreseeability factors weigh in favor of recognizing a
    duty of care, we must also consider whether public policy requires a different
    result. (See 
    Kesner, supra
    , 1 Cal.5th at pp. 1149-1150; 
    Cabral, supra
    , 51 Cal.4th
    at p. 781.) “A duty of care will not be held to exist even as to foreseeable injuries
    . . . where the social utility of the activity concerned is so great, and avoidance of
    the injuries so burdensome to society, as to outweigh the compensatory and cost-
    internalization values of negligence liability.” (Merrill v. Navegar, 
    Inc., supra
    , 26
    Cal.4th at p. 502; see 
    Parsons, supra
    , 15 Cal.4th at p. 476.)
    (1)    Some measure of moral blame does attach to a university’s negligent
    failure to prevent violence against its students. “We have previously assigned
    moral blame, and we have relied in part on that blame in finding a duty, in
    instances where the plaintiffs are particularly powerless or unsophisticated
    compared to the defendants or where the defendants exercised greater control over
    the risks at issue.” 
    (Kesner, supra
    , 1 Cal.5th at p. 1151.) With the decline of
    colleges’ in loco parentis role, adult students can no longer be considered
    particularly powerless or unsophisticated. “While the college will take a lead role
    in campus security and safety issues, ‘babysitting’ would defeat the proper role of
    most colleges in most instances. Most often the proper student/college
    relationship is one of shared responsibility.” (
    Lake, supra
    , 64 Mo. L.Rev. at
    p. 26.) Nevertheless, compared to students, colleges will typically have access to
    more information about potential threats and a superior ability to control the
    environment and prevent harm. This disparity in knowledge and control tips the
    balance slightly in favor of duty.
    (2)    “The overall policy of preventing future harm is ordinarily served, in
    tort law, by imposing the costs of negligent conduct upon those responsible. The
    26
    policy question is whether that consideration is outweighed, for a category of
    negligent conduct, by laws or mores indicating approval of the conduct or by the
    undesirable consequences of allowing potential liability.” (
    Cabral, supra
    , 51
    Cal.4th at pp. 781-782, italics added.) UCLA argues imposing a duty of care
    would discourage colleges from offering comprehensive mental health and crisis
    management services. Rather than become engaged in the treatment of their
    mentally ill students, colleges would have an incentive to expel anyone who might
    pose a remote threat to others. We understand that the recognition of a duty of
    care will force schools to balance competing goals and make sometimes difficult
    decisions. The existence of a duty may give some schools a marginal incentive to
    suspend or expel students who display a potential for violence. It might make
    schools reluctant to admit certain students, or to offer mental health treatment.
    But colleges’ decisions in this area are restricted to some extent by laws such as
    the Americans with Disabilities Act (42 U.S.C. § 12101 et seq.). In addition, the
    market forces that drove colleges across the country to adopt sophisticated
    violence prevention protocols in the wake of the Virginia Tech incident would
    likely weigh against the dismantling of these protections. Colleges and
    universities also may have options short of expelling or denying admission to deal
    with potentially violent students. What constitutes reasonable care will vary with
    the circumstances of each case. On the whole, however, if such steps can avert
    violent episodes like the one that occurred here, recognizing a duty serves the
    policy of preventing future harm.
    UCLA also predicts that legal recognition of a duty might deter students
    from seeking mental health treatment, or being candid with treatment providers,
    for fear that their confidences would be disclosed. To a large extent, however, the
    conditions that might influence student perceptions about confidentiality already
    exist. Psychotherapists’ duty to warn about patient threats is well established in
    California. Indeed, despite fears that this duty would deter people from seeking
    treatment and irreparably damage the psychotherapist-patient relationship (see,
    27
    e.g., 
    Tarasoff, supra
    , 17 Cal.3d at pp. 458-460 (dis. opn. of Clark, J.)), empirical
    studies have produced “no evidence thus far that patients have been discouraged
    from coming to therapy, or discouraged from speaking freely once there, for fear
    that their confidentiality will be breached” (Buckner & Firestone, “Where the
    Public Peril Begins” 25 Years After Tarasoff, 21 J. Legal Med. 187, 221).
    Moreover, as the record in this case demonstrates, threat assessment and violence
    prevention protocols are already prevalent on university campuses. Recognizing
    that the university owes its students a duty of care under certain circumstances is
    unlikely to appreciably change this landscape.
    (3)    Which leads to the next policy factor: the burden that recognizing a
    tort duty would impose on the defendant and the community. (See 
    Rowland, supra
    , 69 Cal.2d at p. 113.) UCLA and some amici curiae place considerable
    weight on this factor, arguing it would be prohibitively expensive and impractical
    to make university professors and administrators the “insurers” of student safety.
    But the record shows that UCLA, like other colleges across the country, has
    already developed sophisticated strategies for identifying and defusing potential
    threats to student safety. The school created multidisciplinary teams of trained
    staff members and professionals for this very purpose. Indeed, one of these teams
    was closely monitoring Thompson’s behavior. UCLA also expressly marketed
    itself to prospective students, and their parents, as “one of the safest campuses in
    the country.” These enhanced safety measures came at a price, but students paid
    the bill. In 2007, schools in the University of California system raised mandatory
    registration fees 3 percent to improve student mental health services, and they
    planned further increases to implement all of the violence prevention measures
    recommended by the Campus Security Task Force. Because the record reflects
    that colleges have already focused considerable attention on identifying and
    responding to potential threats, and have funding sources available for these
    efforts, it does not appear that recognizing a legal duty to protect students from
    foreseeable threats would pose an unmanageable burden.
    28
    The duty we recognize here is owed not to the public at large but is limited
    to enrolled students who are at foreseeable risk of being harmed in a violent attack
    while participating in curricular activities at the school. Moreover, universities are
    not charged with a broad duty to prevent violence against their students. Such a
    duty could be impossible to discharge in many circumstances. Rather, the
    school’s duty is to take reasonable steps to protect students when it becomes
    aware of a foreseeable threat to their safety. The reasonableness of a school’s
    actions in response to a potential threat is a question of breach.
    (4)    The final policy factor in a duty analysis is the availability of
    insurance for the risk involved. 
    (Rowland, supra
    , 69 Cal.2d at p. 113.) While not
    addressing this issue specifically, UCLA has offered no reason to doubt colleges’
    ability to obtain coverage for the negligence liability under consideration.
    Accordingly, an examination of the Rowland factors does not persuade us
    to depart from our decision to recognize a tort duty arising from the special
    relationship between colleges and their enrolled students. Specifically, we hold
    that colleges have a duty to use reasonable care to protect their students from
    foreseeable violence during curricular activities.7
    We emphasize that a duty of care is not the equivalent of liability. Nor
    should our holding be read to create an impossible requirement that colleges
    prevent violence on their campuses. Colleges are not the ultimate insurers of all
    student safety. We simply hold that they have a duty to act with reasonable care
    when aware of a foreseeable threat of violence in a curricular setting. Reasonable
    care will vary under the circumstances of each case. Moreover, some assaults may
    7      To the extent they are inconsistent with our holdings regarding the special
    relationship between colleges and students, or colleges’ duty of care, we
    disapprove Baldwin v. 
    Zoradi, supra
    , 
    123 Cal. App. 3d 275
    , Crow v. State of
    
    California, supra
    , 
    222 Cal. App. 3d 192
    , Tanja H. v. Regents of University of
    
    California, supra
    , 
    228 Cal. App. 3d 434
    , Ochoa v. California State University
    (1999) 
    72 Cal. App. 4th 1300
    , and Stockinger v. Feather River Community College
    (2003) 
    111 Cal. App. 4th 1014
    .
    29
    be unavoidable despite a college’s best efforts to prevent them. Courts and juries
    should be cautioned to avoid judging liability based on hindsight.
    Our conclusion that universities owe a duty to protect students from
    foreseeable violence during curricular activities does not end the matter, however.8
    UCLA’s petition for writ of mandate argued summary judgment should have been
    granted for three reasons. First, UCLA claimed it owed Rosen no duty of care;
    second, it did not negligently breach any duty to Rosen; and third, various
    immunity statutes shielded the school and individual defendants from liability.9
    The Court of Appeal majority agreed that UCLA owed no duty of care and did not
    reach the other arguments. Thus, while we conclude UCLA did owe a duty to
    protect Rosen, we will remand for the Court of Appeal to decide whether triable
    issues of material fact remain on the questions of breach and immunity. In regard
    to breach, we note that the appropriate standard of care for judging the
    reasonableness of the university’s actions remains an open question, which the
    parties are free to litigate on remand. UCLA’s argument that there was little more
    it reasonably could have done to prevent the assault may be relevant to this
    determination.
    Finally, apart from their diverging views on duty, the majority and
    dissenting justices below agreed that Rosen had failed to plead or support a claim
    against UCLA psychologist Nicole Green under Civil Code section 43.92. That
    statute provides that a psychotherapist is not liable for failing to protect against a
    patient’s violent behavior unless the patient has told the therapist about a serious
    threat of physical violence against a reasonably identifiable victim. (Civ. Code,
    8      Because we decide the university had a duty arising out of its special
    relationship with Rosen, we do not address Rosen’s alternate theories of duty
    based on an implied-in-fact contract or the negligent undertaking doctrine.
    9      Specifically, the school relied on Government Code section 856, which
    immunizes public entities’ decisions about involuntary confinement, and
    section 820.2, which immunizes public employees’ discretionary acts.
    30
    § 43.92, subd. (a).) Because Rosen’s petition for review was limited to the issue
    of duty and did not challenge the Court of Appeal’s conclusion regarding
    section 43.92, we decline her invitation to revisit the ruling now.
    III. DISPOSITION
    The decision of the Court of Appeal is reversed. The case is remanded for
    further proceedings consistent with this opinion.
    CORRIGAN, J.
    WE CONCUR:
    CANTIL-SAKAUYE, C. J.
    LIU, J.
    CUÉLLAR, J.
    KRUGER, J.
    RICHMAN, J.*
    *     Associate Justice of the Court of Appeal, First Appellate District, Division
    Two, assigned by the Chief Justice pursuant to article VI, section 6 of the
    California Constitution.
    31
    CONCURRING OPINION BY CHIN, J.
    I agree with the majority that universities have a duty to warn or protect
    their students from foreseeable acts of violence “in the classroom.” (Maj. opn.,
    ante, at p. 9.) However, for several reasons, I do not join the majority opinion
    insofar as it would extend this duty beyond the classroom, to encompass more
    broadly “curricular activities” (ibid.) and activities “closely related to [the]
    delivery of educational services” (
    id. at p.
    17).
    First, we need not decide whether the duty extends beyond the classroom,
    because the attack in this case occurred in a classroom and, as the majority states,
    “[t]he negligence alleged here is the failure to prevent a classroom assault.” (Maj.
    opn., ante., at p. 25, italics added.) Notably, the majority rightly declines to decide
    several other issues that we need not resolve in order to dispose of this case, i.e.,
    whether universities have a duty to control the behavior of students (
    id. at p.
    11)
    and alternate theories of duty based on an implied-in-fact contract or the negligent
    undertaking doctrine (
    id. at p.
    30, fn. 8). In my view, we should exercise similar
    restraint in addressing a university’s duty to protect or warn, and should confine
    our consideration of the issue to what is necessary to decide this case.
    Second, in terms of the various factors courts apply to determine whether to
    impose a duty as a matter of public policy, activities outside the classroom differ
    in potentially significant ways from activities inside the classroom. As the
    majority explains, among the relevant factors is the extent of the defendant’s
    control in the particular setting over the environment and third party behavior.
    (Maj. opn., ante, at pp. 18-20, 26.) As the majority also explains, “[p]erhaps more
    than any other place on campus, colleges can be expected to retain a measure of
    control over the classroom environment.” (Id. at p. 20.) Implicit in this statement
    is recognition that the extent of a university’s control over the environment and
    student behavior is likely to be considerably less outside of the classroom. Indeed,
    the extent of a university’s control in a nonclassroom setting varies considerably
    depending on the particular activity and the particular setting. It may be that, as to
    any given nonclassroom activity, a university’s control is sufficient, from a public
    policy perspective, to impose a duty to protect or warn. But I would leave that
    question for a case that presents the issue on concrete facts, rather than broadly
    conclude, in a case involving classroom activity, that a university’s control in
    nonclassroom settings is sufficient to impose a duty to protect or to warn.
    Finally, the majority’s conclusion seems likely to create confusion, because
    the majority offers no guidance as to which nonclassroom activities qualify as
    either “curricular” (maj. opn., ante, at p. 9) or “closely related to [the] delivery of
    educational services” (
    id. at p.
    17), or what factors are relevant to this
    determination. This omission no doubt results from the circumstance, as already
    noted, that this case involves classroom activity, and that the majority is thus
    deciding the duty question as to nonclassroom activities in the abstract, without
    any concrete facts to guide its analysis. For this reason, and the others mentioned
    above, although I concur in the judgment, I do not join the majority’s conclusion
    that a university’s duty to warn or protect extends beyond the classroom, to
    encompass more broadly “curricular activities” (
    id. at p.
    9) and activities “closely
    related to [the] delivery of educational services” (
    id. at p.
    17).
    CHIN, J.
    2
    See next page for addresses and telephone numbers for counsel who argued in Supreme Court.
    Name of Opinion Regents of University of California v. Superior Court
    __________________________________________________________________________________
    Unpublished Opinion
    Original Appeal
    Original Proceeding
    Review Granted XXX 
    240 Cal. App. 4th 1296
    Rehearing Granted
    __________________________________________________________________________________
    Opinion No. S230568
    Date Filed: March 22, 2018
    __________________________________________________________________________________
    Court: Superior
    County: Los Angeles
    Judge: Gerald Rosenberg
    __________________________________________________________________________________
    Counsel:
    Maranga Morgenstern, Kenneth A. Maranga, Paul A. Elkhort, Morgan A. Metzger, Dennis Newitt;
    Greines, Martin, Stein & Richland, Timothy T. Coates, Feris M. Greenberger; Charles F. Robinson, Karen
    J. Petrulakis, Normal J. Hamill, L. Amy Blum and Kevin S. Reed for Petitioners.
    Law Offices of Daniel H. Willick and Daniel H. Willick for California Psychiatric Association, American
    Psychiatric Association and California Association of Marriage and Family Therapists as Amici Curiae on
    behalf of Petitioners.
    William C. Hsu for Board of Trustees of the California State University as Amici Curiae on behalf of
    Petitioners.
    Cole Pedroza, Curtis A. Cole and Cassidy C. Davenport for California Medical Association, California
    Dental Association and California Hospital Association as Amici Curiae on behalf of Petitioners.
    Reed Smith, Paul D. Fogel and Dennis Peter Maio for The California Community Colleges, California
    Institute of Technology, California State University, Chapman University, Claremont McKenna College,
    Pepperdine University, Pitzer College, Pomona College, Stanford University and The University of
    Southern California as Amici Curiae on behalf of Petitioners.
    Munger, Tolles & Olson, Brad S. Phillips and Grant Davis-Denny for JED Foundation, American College
    Counseling Association and NASPA: Student Affairs Administrators in Higher Education as Amici Curiae
    on behalf of Petitioners.
    No appearance for Respondent.
    Alan Charles Dell’Ario; Panish, Shea & Boyle, Brian Panish and Deborah S. Chang for Real Party in
    Interest.
    The Arkin Law Firm and Sharon J. Arkin for Consumer Attorneys of California as Amicus Curiae on
    behalf of Real Party in Interest.
    Counsel who argued in Supreme Court (not intended for publication with opinion):
    Timothy T. Coates
    Greines, Martin, Stein & Richland
    5900 Wilshire Boulevard, 12th Floor
    Los Angeles, CA 90036
    (310) 859-7811
    Alan Charles Dell’Ario
    1561 Third Street, Suite B
    Napa, CA 94559
    (707) 666-5351
    

Document Info

Docket Number: S230568

Citation Numbers: 230 Cal. Rptr. 3d 415, 413 P.3d 656, 4 Cal. 5th 607

Judges: Corrigan

Filed Date: 3/22/2018

Precedential Status: Precedential

Modified Date: 10/19/2024

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Yanowitz v. L'OREAL USA, INC. , 32 Cal. Rptr. 3d 436 ( 2005 )

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