Hartford Casualty Insurance v. J.R. Marketing, L.L.C. , 61 Cal. 4th 988 ( 2015 )


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  • Filed 8/10/15
    IN THE SUPREME COURT OF CALIFORNIA
    HARTFORD CASUALTY INSURANCE         )
    COMPANY,                            )
    )
    Cross-complainant        )
    and Appellant,           )
    )                              S211645
    v.                       )
    )                        Ct.App. 1/3 A133750
    J.R. MARKETING, L.L.C., et al.,     )
    )                       San Francisco County
    Cross-defendants         )                Super. Ct. No. CGC-06-449220
    and Respondents.         )
    ____________________________________)
    This court has long maintained that if any claims in a third party complaint
    against a person or entity protected by a commercial general liability (CGL)
    insurance policy are even potentially covered by the policy, the insurer must
    provide its insured with a defense to all the claims. (E.g., Horace Mann Ins. Co. v.
    Barbara B. (1993) 
    4 Cal.4th 1076
    , 1081.) The insurer’s provision of an
    immediate, complete defense in such a “mixed” action, we have explained, is
    “prophylactically” necessary, even if outside of the policy’s strict terms, to protect
    the insured’s litigation rights with respect to the potentially covered claims.
    (Buss v. Superior Court (1997) 
    16 Cal.4th 35
    , 49 (Buss).) Nevertheless, we
    concluded in Buss that the insured would be unjustly enriched at the insurer’s
    expense if not ultimately required to bear the cost of litigating those claims for
    1
    which the insured had never purchased defense or indemnity protection.
    Accordingly, we held in Buss that the insurer may seek reimbursement from the
    insured of defense fees and expenses solely attributable to the claims that were
    clearly outside policy coverage. (Ibid.)
    We had no occasion in Buss to consider the related question presented here.
    From whom may a CGL insurer seek reimbursement when: (1) the insurer
    initially refused to defend its insured against a third-party lawsuit; (2) compelled
    by a court order, the insurer subsequently provided independent counsel under a
    reservation of rights — so-called Cumis counsel (see San Diego Federal Credit
    Union v. Cumis Ins. Society, Inc. (1984) 
    162 Cal.App.3d 358
     (Cumis);1 see also
    Civ. Code, § 28602) — to defend its insured in the third party suit; (3) the court
    order required the insurer to pay all “reasonable and necessary defense costs,” but
    expressly preserved the insurer’s right to later challenge and recover payments for
    “unreasonable and unnecessary” charges by counsel; and (4) the insurer now
    alleges that independent counsel “padded” their bills by charging fees that were, in
    part, excessive, unreasonable, and unnecessary?
    The insurer urges that it may recoup the overbilled amounts directly from
    Cumis counsel themselves. Cumis counsel respond that, if the insurer has any
    right at all under the facts of this case to recover overbilled amounts, the insurer’s
    1       The Cumis decision held that where the insurer provides a defense, but
    reserves the right to contest indemnity liability under circumstances suggesting
    that the insurer’s interest may diverge from that of its insured, a conflict arises
    between insured and insurer. In such circumstances, a single counsel cannot
    represent both the insurer and the insured unless the insured gives informed
    consent. Absent the insured’s consent to joint representation, the insurer must pay
    the insured’s “reasonable cost” for hiring independent counsel to represent the
    insured’s litigation interests under the insured’s control. (Cumis, supra, 162
    Cal.App.3d at p. 375.)
    2      Subsequent unlabeled statutory references are to the Civil Code.
    2
    right runs solely against its insureds. Cumis counsel’s erstwhile clients might then
    have a right of indemnity from these counsel.
    We conclude that under the circumstances of this case, the insurer may seek
    reimbursement directly from Cumis counsel. If Cumis counsel, operating under a
    court order that expressly provided that the insurer would be able to recover
    payments of excessive fees, sought and received from the insurer payment for time
    and costs that were fraudulent, or were otherwise manifestly and objectively
    useless and wasteful when incurred, Cumis counsel have been unjustly enriched at
    the insurer’s expense. Cumis counsel provide no convincing reason why they
    should be absolutely immune from liability for enriching themselves in this
    fashion. Alternatively, Cumis counsel fail to persuade that any financial
    responsibility for their excessive billing should fall first on their own clients —
    insureds who paid to receive a defense of potentially covered claims, not to face
    additional rounds of litigation and possible monetary exposure for the acts of their
    lawyers. For these reasons, we reverse the judgment of the Court of Appeal
    insofar as it concluded that in this case, reimbursement cannot be obtained directly
    from Cumis counsel.
    I. BACKGROUND
    In the summer of 2005, appellant Hartford Casualty Insurance Company
    (Hartford) issued one CGL insurance policy to Noble Locks Enterprises, Inc.
    (Noble Locks), effective from July 28, 2005, to July 28, 2006, and a second CGL
    policy to J.R. Marketing, L.L.C. (J.R. Marketing), effective August 18, 2005, to
    August 18, 2006. In these policies, Hartford promised to defend and indemnify
    the named insureds, and their members and employees, against certain claims for
    business-related defamation and disparagement.
    In September 2005, an action was filed in Marin County Superior Court
    against J.R. Marketing, Noble Locks, and several of their employees (the Marin
    3
    County action). The complaint stated claims for intentional misrepresentation,
    breach of fiduciary duty, unfair competition, restraint of trade, defamation,
    interference with business relationships, mismanagement, and conspiracy. Around
    the same time, related actions were filed against many of the same parties in
    Nevada (the Nevada action) and Virginia (the Virginia action). In the Marin
    County action, certain defendants, apparently represented by the law firm of
    Squire Sanders (US) LLP (Squire Sanders),3 filed cross-complaints.
    On September 26, 2005, defense of the Marin County action was tendered
    to Hartford under the J.R. Marketing and Noble Locks policies. In early January
    2006, Hartford disclaimed a duty to defend or indemnify the defendants in the
    Marin County action on the grounds that the acts complained of appeared to have
    occurred before the policies’ inception dates, and that certain of the defendants
    appeared not to be covered insureds. The Marin County defendants, represented
    by Squire Sanders, thereupon filed the instant coverage action against Hartford
    (the coverage action). Hartford subsequently agreed to defend J.R. Marketing,
    Noble Locks, and several of the individual defendants in the Marin County action
    as of January 19, 2006, subject to a reservation of rights. However, Hartford
    declined to pay defense costs incurred before that date, and also declined to
    provide independent counsel in place of its panel counsel.
    In July 2006, the trial court in the coverage action entered a summary
    adjudication order, finding that Hartford had a duty to defend the Marin County
    action effective on the date the defense was originally tendered. The order also
    provided that, because of Hartford’s reservation of rights, Hartford must fund
    3     The name of this firm has recently been changed to Squire Patton Boggs
    (US) LLP. To avoid confusion, this opinion refers to the firm by its former name,
    which was in use throughout the bulk of the litigation.
    4
    Cumis counsel to represent its insureds in the Marin County action. The insureds
    retained Squire Sanders as Cumis counsel.
    On September 26, 2006, the trial court in the coverage action issued an
    enforcement order directing Hartford to promptly pay all defense invoices
    submitted to it as of August 1, 2006, and to pay all future defense costs in the
    Marin County action within 30 days of receipt. The order, which was drafted by
    Squire Sanders and adopted by the court, further stated that Hartford had breached
    its defense obligations by refusing to provide Cumis counsel until ordered to do so
    and by thereafter failing to pay counsel’s submitted bills in a timely fashion. The
    order also declared that although Squire Sanders’s bills “still [had to] be
    reasonable and necessary,” as a result of its breach, Hartford would be precluded
    from “invok[ing] the rate provisions of Section 2860.”4 Finally, the order
    provided that, “[t]o the extent Hartford seeks to challenge fees and costs as
    unreasonable or unnecessary, it may do so by way of reimbursement after
    resolution of the [Marin County action].” The Court of Appeal subsequently
    affirmed both the summary adjudication and enforcement orders.
    In October 2009, the Marin County action was resolved. The coverage
    action, stayed during the pendency of the Marin County action, resumed. Hartford
    thereafter filed a cross-complaint, and then a first amended cross-complaint,
    against (1) various persons for whom it had allegedly paid defense fees and
    4       In section 2860, the Legislature sought to codify and flesh out the
    independent counsel requirements of the Cumis decision. The statute provides,
    among other things, that the insurer’s obligation to pay fees to Cumis counsel “is
    limited to the rates which are actually paid by the insurer to attorneys retained by
    it in the ordinary course of business in the defense of similar actions in the
    community where the claim arose or is being defended.” (§ 2860, subd. (c).) The
    statute specifies that any dispute concerning attorney’s fees “shall be resolved by
    final and binding arbitration by a single neutral arbitrator selected by the parties to
    the dispute.” (Ibid.)
    5
    expenses in the Marin County, Nevada, and Virginia actions, and (2) Squire
    Sanders. The cross-complaint asserted that Hartford was entitled to recoup from
    the cross-defendants a significant portion of some $15 million in defense fees and
    expenses, including some $13.5 million Hartford paid to Squire Sanders pursuant
    to the enforcement order.
    The first amended cross-complaint stated causes of action for
    reimbursement pursuant to the enforcement order, unjust enrichment,
    accounting/money had and received, and rescission. It asserted that Hartford was
    entitled to reimbursement for payment of defense legal services rendered beyond
    the scope of the enforcement order: (1) to individuals and entities who were not
    insureds under the J.R. Marketing and Noble Locks policies; (2) prior to any
    proper tender by any individual or entity; (3) for any individual or entity in the
    Nevada and Virginia actions; and (4) for any individual or entity to the extent the
    services, and the costs thereof, were “abusive, excessive, unreasonable or
    unnecessary.”
    Represented by Squire Sanders, the cross-defendants — including Squire
    Sanders itself — demurred to the first amended cross-complaint. The demurrer
    stated multiple grounds applicable to all the cross-defendants. Also included,
    however, was a separate contention that Hartford could assert no legal or equitable
    claim against “non-insureds, including an insured’s independent counsel.” In this
    regard, the demurrer asserted that an insurer’s right to reimbursement depends on
    the contractual relationship between insured and insurer, and that “recognizing a
    reimbursement cause of action against a law firm would result in undesirable
    consequences.”
    On September 27, 2011, the trial court sustained, without leave to amend,
    the demurrer to the reimbursement and rescission causes of action as to the “non-
    insured” cross-defendants (identified as Scott Harrington, one of the Marin County
    6
    defendants, and Squire Sanders).5 In sustaining the demurrer as to Squire Sanders,
    the court concluded that Hartford’s right to reimbursement, if any, was from its
    insureds, not directly from Cumis counsel. The court indicated that it reached this
    conclusion based on Buss and Jackson v. Rogers & Wells (1989) 
    210 Cal.App.3d 336
    , a decision explaining the public policy against the assignment of legal
    malpractice actions. The court subsequently entered a judgment dismissing
    Harrington and Squire Sanders from Hartford’s cross-action.
    Hartford appealed, contending that it was entitled to recover directly from
    Cumis counsel for “unreasonable” and “excessive” fees and costs. In essence,
    Hartford asserted that counsel, not the insureds, had been unjustly enriched by
    overcharging Hartford for the insureds’ defense. The Court of Appeal affirmed
    the dismissal of both Harrington and Squire Sanders from Hartford’s cross-action.
    The bulk of the Court of Appeal’s analysis focused on Hartford’s direct
    claim against Squire Sanders. The court stressed that restitution is not required
    merely because one person has benefited another. Instead, the court reasoned,
    restitution is available only where it would be unjust to allow the person receiving
    the benefit to retain it, and where restitution would not frustrate public policy. The
    court noted that Hartford initially breached its duty to defend the Marin County
    action, thus forcing its insureds to retain their own counsel and negotiate a fee
    arrangement. Thereafter, Hartford, having reserved its right to contest coverage,
    was ordered to provide and compensate Cumis counsel.
    Under these circumstances, the Court of Appeal concluded, allowing
    Hartford to sue Squire Sanders directly for reimbursement of defense fees and
    5      The trial court also (1) sustained the demurrer to the unjust enrichment and
    accounting causes of action as to all the cross-defendants, and (2) overruled the
    demurrer to the reimbursement and rescission causes of action as to the remaining
    cross-defendants.
    7
    costs would frustrate the policies underlying section 2860 and the Cumis scheme
    generally. The case law already establishes, the Court of Appeal reasoned, that
    when Cumis counsel is provided following an insurer’s breach of its duty to
    defend, “the insurer loses all right to control the defense.” It cannot thereafter
    “impose[ ] on [them] its own choice of defense counsel, fee arrangement or
    strategy.” Instead, counsel chosen by the insureds answer solely to their clients in
    regard to the clients’ litigation interests, free from any insurer involvement in
    counsel’s approach to the insureds’ defense. Applying these principles, the court
    stated that it would “now take[ ] the law one slight step further by holding
    Hartford likewise barred from later maintaining a direct suit against independent
    counsel for reimbursement of fees and costs charged by such counsel for crafting
    and mounting the insureds’ defense where Hartford considers those fees
    unreasonable or unnecessary.”
    The Court of Appeal reasoned as well that it would be anomalous if
    Hartford, having “waived” the right to arbitrate fee disputes under section 2860 by
    breaching its duty to defend, could now place itself in a better position by bringing
    its claims to court. Finally, the Court of Appeal observed that Squire Sanders had
    conferred a “benefit” not on Hartford, but on its clients. Accordingly, the court
    ruled, it is the insured cross-defendants, rather than Squire Sanders, to whom
    Hartford must look “if it believes the fees were incurred to defend claims that were
    not covered by the insurer’s policies or that the insured[s] agreed to pay Squire
    [Sanders] more than was reasonable for the services that Squire [Sanders]
    performed.”
    We granted Hartford’s petition for review, which raised a narrow question:
    May an insurer seek reimbursement directly from counsel when, in satisfaction of
    its duty to fund its insureds’ defense in a third party action against them, the
    insurer paid bills submitted by the insureds’ independent counsel for the fees and
    8
    costs of mounting this defense, and has done so in compliance with a court order
    expressly preserving the insurer’s post-litigation right to recover “unreasonable
    and unnecessary” amounts billed by counsel?6 We conclude that, given the facts
    of this case and within the limits discussed below, such a right of reimbursement
    should run directly against Cumis counsel. We therefore reverse the Court of
    Appeal’s judgment insofar as it addressed Hartford’s rights against Squire
    Sanders, and otherwise affirm.7
    6     Hartford did not seek review of the dismissal of Harrington as a cross-
    defendant.
    7       In addressing this narrow “direct right” question, we note, but do not
    decide, three questions suggested by the procedural posture of this case. As
    indicated above, the trial court’s 2006 enforcement order, requiring Hartford to
    promptly pay Cumis counsel’s bills, specified that Hartford “is [] not permitted to
    take advantage of Section 2860.” Nevertheless, the order stated that counsel’s
    bills “still must be necessary and reasonable” and that, “[t]o the extent Hartford
    seeks to challenge fees and costs as unreasonable or unnecessary, it may do so by
    way of reimbursement after resolution of the [Marin County action].” (Italics
    added.) In light of the 2006 enforcement order’s express provision authorizing
    Hartford to seek reimbursement for excessive fees, we need not and do not decide
    here whether, absent such an order, an insurer that breaches its defense obligations
    has any right to recover excessive fees it paid Cumis counsel.
    Next, section 2860 specifies that disputes concerning the fees charged by
    Cumis counsel are to be resolved by final and binding arbitration. (§ 2860,
    subd. (c).) In contrast, the 2006 enforcement order provided that any dispute over
    allegedly excessive fees would be addressed in a court action. Because the 2006
    enforcement order is final and not subject to our review, and because Squire
    Sanders has raised no issue about the effect of section 2860’s arbitration provision
    on the current litigation, we do not decide whether, in general, a dispute over
    allegedly excessive fees is more appropriately decided through a court action or an
    arbitration.
    Finally, because the 2006 enforcement order expressly stated that resolution
    of any fee dispute would take place after the underlying litigation concluded, we
    do not decide when such fee disputes generally ought to be decided relative to the
    underlying litigation.
    9
    II. DISCUSSION8
    A. Restitution and the Duty to Defend
    When an insured under a standard CGL policy is sued by a third party, the
    insurer’s contractual duty to defend the insured extends to all claims that are even
    potentially subject to the policy’s indemnity coverage. (E.g., Montrose Chemical
    Corp. v. Superior Court (1993) 
    6 Cal.4th 287
    , 295-296; Gray v. Zurich Ins. Co.
    (1966) 
    65 Cal.2d 263
    , 276-277.) Moreover, when the third party suit includes
    some claims that are potentially covered, and some that are clearly outside the
    policy’s coverage, the law nonetheless implies the insurer’s duty to defend the
    entire action. (Buss, 
    supra,
     16 Cal.4th at p. 48.) And unless the insured agrees
    otherwise, in a case where — because of the insurer’s reservation of rights based
    on possible noncoverage under the policy — the interests of the insurer and the
    insured diverge, the insurer must pay reasonable costs for retaining independent
    counsel by the insured. (Cumis, supra, 162 Cal.App.3d at p. 375; see § 2860,
    subds. (a), (b).)
    This was such a case. Hartford reserved its right to dispute coverage for
    some or all of the defendants or claims in the Marin County, Nevada, and Virginia
    actions. Accordingly, Squire Sanders acted as the insureds’ independent counsel
    in those suits. It did so pursuant to a court order specifying that Hartford must
    promptly pay Squire Sanders’s bills as and when submitted, but that the firm’s
    8      Amicus curiae briefs generally supporting Hartford’s right to recover
    excessive billings directly from Squire Sanders in this proceeding have been filed
    by (1) Complex Insurance Claims Litigation Association and American Insurance
    Association; and (2) J.R. Marketing, Jane Ratto, and Robert Ratto. Amicus curiae
    briefs generally opposing Hartford’s right to recover excessive billings directly
    from Squire Sanders in this proceeding have been filed by (1) Centex Homes, a
    Nevada partnership; (2) Attorney Steven W. Murray; (3) California Building
    Industry Association; (4) California Insureds Counsel; and (5) Montrose Chemical
    Corporation.
    10
    charges must be “reasonable and necessary,” and that, after conclusion of the
    underlying litigation, Hartford could seek reimbursement of amounts it deemed
    excessive by this standard. The order did not specify from whom Hartford might
    obtain any such reimbursement.
    Hartford now seeks reimbursement from Squire Sanders based on equitable
    principles of restitution and unjust enrichment. By charging Hartford for fees and
    expenses that were unreasonable and unnecessary for the insureds’ defense,
    Hartford asserts, Squire Sanders unjustly enriched itself at Hartford’s expense and
    thus owes Hartford restitution for the overbilled amounts.
    An individual who has been unjustly enriched at the expense of another
    may be required to make restitution. (See Ghirardo v. Antonioli (1996) 
    14 Cal.4th 39
    , 51; see Rest.3d Restitution and Unjust Enrichment, § 1; 1 Witkin, Summary of
    Cal. Law (10th ed. 2005) Contracts, § 1013, p. 1102.) Where the doctrine applies,
    the law implies a restitutionary obligation, even if no contract between the parties
    itself expresses or implies such a duty. (See Buss, 
    supra,
     16 Cal.4th at p. 51.)
    Though this restitutionary obligation is often described as quasi-contractual, a
    privity of relationship between the parties is not necessarily required. (Ibid.; see
    CTC Real Estate Services v. Lepe (2006) 
    140 Cal.App.4th 856
    , 860-861.)
    Restitution is not mandated merely because one person has realized a gain
    at another’s expense. Rather, the obligation arises when the enrichment obtained
    lacks any adequate legal basis and thus “cannot conscientiously be retained.”
    (Rest.3d Restitution and Unjust Enrichment, supra, § 1, com. b, p. 6.)
    We addressed whether such an obligation arises for the insured to pay
    restitution in Buss. When the issuer of a CGL policy has met its obligation to
    completely defend a “mixed” action against its insured, we held that the insurer is
    entitled to restitution from the insured for those fees and costs that were solely
    attributable to defending claims that clearly were not covered by the policy. We
    11
    explained that the insurer never bargained to bear the costs of defending those
    claims that were manifestly outside the policy’s coverage, and that the insured
    never paid premiums, or reasonably expected, to receive a defense of clearly
    noncovered claims. Under these circumstances, we concluded, it would be unjust
    for the insured to retain the benefit of the insurer paying for defense costs that are
    beyond the scope of the insurance contract. (Buss, supra, 16 Cal.4th at p. 51.)
    As we concluded in Buss, if an insurer were required to absorb the costs of
    defending claims it clearly never agreed to defend, it is the insured who would
    gain a direct and unjust enrichment at the insurer’s expense. But in Buss, we did
    not confront the question presented here — i.e., who is “unjustly” enriched if
    independent counsel representing the insured, but compensated by the insurer, are
    allowed to retain payments that were unreasonable and unnecessary for the
    insureds’ defense against any claim. In the present situation, Hartford alleges that
    it is counsel who are the unjust beneficiaries of the insurer’s overpayments. Thus,
    the question in this instance is premised on the assumption that counsel’s fees
    were excessive and unnecessary and were not incurred for the benefit of the
    insured. In such a case, it is counsel who should owe restitution of the excess
    payments received. As applied here, accepting for the sake of argument that
    Squire Sanders’s bills were objectively unreasonable and unnecessary to the
    insured’s defense in the underlying litigation and that they were not incurred for
    the benefit of the insured, principles of restitution and unjust enrichment dictate
    that Squire Sanders should be directly responsible for reimbursing Hartford for
    counsel’s excessive legal bills.
    We emphasize that our conclusion hinges on the particular facts and
    procedural history of this litigation. As noted, the trial court’s September 2006
    enforcement order foreclosed Hartford from “invok[ing] the rate provisions of
    [s]ection 2860,” but nevertheless admonished that counsel’s bills must be
    12
    “reasonable and necessary,” and, citing cases that allow reimbursement actions
    based on restitution principles, expressly provided that Hartford could challenge
    Squire Sanders’s bills in a subsequent reimbursement action. This enforcement
    order was upheld on appeal and is now final. We thus assume its propriety for
    purposes of the question presented here. Our task is to determine only whether,
    taking as given that Hartford is entitled to challenge the reasonableness and
    necessity of counsel’s fees in a reimbursement action, Hartford may seek
    reimbursement directly from Squire Sanders. We conclude that it may, but
    express no view as to what rights an insurer that breaches its defense obligations
    might have to seek reimbursement directly from Cumis counsel in situations other
    than the rather unusual one before us in this case.
    B. Objections
    Squire Sanders and its amici curiae raise numerous objections to the
    proposition that a direct action by the insurer for unjust enrichment can lie against
    Cumis counsel. None of these arguments compels the conclusion that such a claim
    is absolutely foreclosed.
    1. Objections based on principles of contract law
    First, Squire Sanders invokes the principle that one need not make quasi-
    contractual restitution for a benefit “incidentally” conferred by another while the
    other was performing a pre-existing duty or protecting his own interests. (E.g.,
    California Medical Assn. v. Aetna U.S. Healthcare of California, Inc. (2001)
    
    94 Cal.App.4th 151
    , 174 [health care service plan provider was not “unjustly”
    enriched when physicians, who had service contracts with “middlemen” and not
    with plan provider itself, furnished medical services at discounted rates to plan
    provider’s enrollees, thus incidentally relieving provider of duty to pay for such
    services from noncontract physicians at undiscounted rates]; Major-Blakeney
    Corp. v. Jenkins (1953) 
    121 Cal.App.2d 325
    , 340-341 [absent agreement for
    13
    compensation, defendant landowner was not liable in restitution to developer of
    adjacent property insofar as developer’s improvements to neighborhood streets
    and utilities resulted in “incidental” enhancement of value of defendant’s
    property]; see 1 Witkin, Summary of Cal. Law, supra, Contracts, § 1020, p. 1109.)
    Here, Squire Sanders posits, Hartford contracted with its insureds to pay the cost
    of defending potentially covered third party claims against them, and Squire
    Sanders is merely the “incidental” beneficiary of Hartford’s performance of this
    obligation.
    We are not persuaded that the incidental benefits principle applies to the
    facts Hartford has alleged. The logic underlying this principle is straightforward:
    equity does not create a duty to pay for a benefit one neither sought nor had the
    opportunity to decline, and over which one had no control. (See Rest.3d
    Restitution and Unjust Enrichment, supra, § 30, com. b, pp. 465-466.) When a
    person acts simply as she would have done in any event, out of duty or self-
    interest, she cannot equitably claim compensation from anyone who merely
    happens to benefit as a result. (Ibid.)
    Neither duty nor self-interest of the kind implicated in the incidental
    benefits principle accurately explains Hartford’s payments to Squire Sanders.
    Hartford’s obligation to pay for independent Cumis counsel was not unlimited.
    Pursuant to the 2006 enforcement order — as well as under the ethical rules that
    govern attorney conduct generally (see Rules Prof. Conduct, rule 4-200(A)) — its
    obligation to finance its insureds’ defense in the Marin County, Nevada, and
    Virginia actions did not ultimately extend beyond the duty to pay the reasonable
    costs of the defense. Nor did Hartford voluntarily pay the alleged “unreasonable
    and unnecessary” overcharges submitted by Squire Sanders out of some self-
    interest extraneous to the benefit conferred on those counsel. Moreover, any such
    overpayments were not merely an “incidental” benefit to Squire Sanders,
    14
    fortuitously received by the firm and beyond its power to refuse. On the contrary,
    Squire Sanders, under the terms of a court order it obtained (and indeed, drafted),
    submitted bills to Hartford and obtained payment subject to the express provision
    that counsel’s bills must be reasonable, and that Hartford could later obtain
    reimbursement of excessive charges. Under these circumstances, there is no basis
    for the conclusion that Squire Sanders merely received an incidental benefit it has
    no equitable obligation to repay.
    Squire Sanders next suggests that relief for unjust enrichment is unavailable
    here because Hartford’s claim is already addressed by an on-point, express
    contract between Hartford and its insureds. (See, e.g., Hedging Concepts, Inc. v.
    First Alliance Mortgage Co. (1996) 
    41 Cal.App.4th 1410
    , 1419; Lance Camper
    Manufacturing Corp. v. Republic Indemnity Co. (1996) 
    44 Cal.App.4th 194
    , 203.)
    We disagree. Hartford did not accept a bargain binding it to absorb whatever
    defense fees and expenses the insureds’ independent counsel might choose to bill,
    no matter how excessive. As such, Hartford’s claim against Squire Sanders for
    reimbursement of alleged overcharges does not contravene or alter any term of the
    contracts between Hartford and its insureds.
    2. Objections based on public policy and procedure
    Like the Court of Appeal, Squire Sanders and its amici curiae invoke the
    premise that restitution on a theory of unjust enrichment is not available when it
    would frustrate public policy. (E.g., Peterson v. Cellco Partnership (2008)
    
    164 Cal.App.4th 1583
    , 1595; California Emergency Physicians Medical Group v.
    PacifiCare of California (2003) 
    111 Cal.App.4th 1127
    , 1136.) They urge, on
    various grounds, that to allow a “breaching insurer” such as Hartford to assert a
    direct right of action against its insureds’ independent counsel would contravene
    the purposes of the Cumis rule and section 2860. They further assert that such a
    direct claim would interfere unduly with the insureds’ attorney-client privilege and
    15
    with their absolute right to dictate and control the defense presented by
    independent counsel. We are unpersuaded that public policy precludes a direct
    action against Squire Sanders in this case.
    Squire Sanders points to the general principle that when an insured is
    entitled to Cumis counsel, that counsel must be “ ‘ “complete[ly]
    independen[t].” ’ ” (Musser v. Provencher (2002) 
    28 Cal.4th 274
    , 283 (Musser).)
    Squire Sanders asserts that Cumis counsel are answerable to “ ‘ “solely the
    insured” ’ ” (ibid.) and have no attorney-client relationship with the insurer
    (Assurance Co. of America v. Haven (1995) 
    32 Cal.App.4th 78
    , 87-88, 90). Squire
    Sanders further avers that where, as here, the insurer wrongfully refused to defend
    the insured or to afford Cumis counsel, the insured may proceed as he or she
    deems appropriate, and the insurer forfeits all right to control the insured’s
    defense, including the right to determine litigation strategy. (See, e.g., Stalberg v.
    Western Title Ins. Co. (1991) 
    230 Cal.App.3d 1223
    , 1233; cf. James 3 Corp. v.
    Truck Ins. Exch. (2001) 
    91 Cal.App.4th 1093
    , 1103, fn. 3 [holding, in inadequate
    defense suit by insured against insurer, that insurer’s right to control non-Cumis
    defense “necessarily encompasses the right to determine what measures are cost
    effective”].) Squire Sanders insists that Cumis counsel’s independence, zeal, and
    undivided loyalty to the insureds would be unduly compromised if, while
    conducting their clients’ defense, counsel faced the chilling prospect of the
    insurer’s lawsuit challenging, in hindsight, the reasonableness of counsel’s efforts.
    This argument is not convincing. Although Cumis counsel must indeed
    retain the necessary independence to make reasonable choices when representing
    their clients, such independence is not inconsistent with an obligation of counsel to
    justify their fees. In numerous settings in our legal system, the attorneys
    representing their clients know they will later have to justify their fees to a third
    party — including cases brought under fee-shifting statutes, class action
    16
    settlements, probate, and bankruptcy. (Chavez v. City of Los Angeles (2010)
    
    47 Cal.4th 970
    , 975-976 (Chavez); Concepcion v. Amscan Holdings, Inc. (2014)
    
    223 Cal.App.4th 1309
    , 1314-1315 (Concepcion); Estate of Trynin (1989) 
    49 Cal.3d 868
    , 873; 
    11 U.S.C. § 330
    , subd. (a).) Squire Sanders offers no convincing
    explanation for why attorney independence is possible in these settings, but not
    here.
    What is more, the very statute codifying the Cumis doctrine already
    contemplates that counsel will be called upon to justify their fees. Section 2860
    specifically addresses the possibility of disputes about Cumis counsel’s fees and
    provides for resolution of those disputes. By its terms, the statute limits neither
    the potential “parties to the dispute” (§ 2860, subd. (c)) nor the billing issues that
    may be raised. Because counsel are billing the insurer, and the insurer is sending
    its checks to counsel, such a dispute may well arise directly between the insurer
    and counsel. (See Croskey et al., Cal. Practice Guide: Insurance Litigation (The
    Rutter Group 2013) ¶ 7:809, p. 7B-106.11 [“ ‘Parties to the dispute’ presumably
    includes the Cumis counsel, in addition to the insurer and insured”].) Thus, under
    the Cumis statutory scheme itself, counsel face the prospect that insurers may
    question and resist their bills, and insurers are not precluded from doing so in a
    proceeding directly against counsel.
    Squire Sanders counters by suggesting that fee disputes under section 2860
    “usually” stand in stark contrast to the circumstances of this case. Those disputes,
    Squire Sanders claims, tend to involve insureds’ attempts to secure payment by
    their insurers of Cumis counsel’s bills. And disputes are limited to the hourly fee
    rate cap set forth in the statute. But nothing in the statute itself limits the parties or
    the issues in a section 2860 fee dispute in this manner. Indeed, cases involving
    arbitration under section 2860 suggest both that Cumis counsel are sometimes a
    party to the arbitration and that the issues to be arbitrated sometimes include
    17
    whether Cumis counsel’s fees are reasonable and necessary. (Cf., e.g.,
    Janopaul + Block Companies, LLC v. Superior Court (2011) 
    200 Cal.App.4th 1239
    , 1244 [upholding, on unrelated grounds, denial of insurer’s motion to compel
    insured and Cumis counsel to arbitrate insurer’s claims that insurer was entitled to
    reimbursement of fees above those “reasonable and necessary” for insured’s
    defense]; Long v. Century Indemnity Co. (2008) 
    163 Cal.App.4th 1460
    , 1465-1466
    [finding arbitrable a fee dispute between Cumis counsel and insurer regarding
    counsel’s right to receive a higher fee than that provided for in § 2860, subd. (c)].)
    Squire Sanders also suggests that the process in place when Cumis
    counsel’s representation is governed by section 2860 is preferable to a rule
    allowing the insurer to obtain reimbursement of unreasonable fees under principles
    of restitution. The “more collaborative” system established by section 2860,
    Squire Sanders contends, mitigates the risk that an insurer’s questioning of
    counsel’s fees will undermine counsel’s independence. But it is far from self-
    evident that section 2860 codifies a “more collaborative process” among the
    insurer, insured, and counsel. By its terms, section 2860 comes into play only
    when the interests of the insurer and the insured are so at odds that “the outcome
    of [a disputed] coverage issue can be controlled by counsel first retained by the
    insurer for the defense of the claim.” (§ 2860, subd. (b).) Section 2860 is not
    triggered simply because an insurer defends under a reservation of rights, the
    underlying litigation alleges facts under which the insurer would deny coverage, or
    the litigation includes claims for punitive damages or damages in excess of policy
    limits. (Ibid.; see also Gafcon, Inc. v. Ponsor & Associates (2002) 
    98 Cal.App.4th 1388
    , 1421 [“[C]ourts of appeal, including ours, repeatedly recognize a conflict of
    interest does not arise every time the insurer proposes to provide a defense under a
    reservation of rights. There must also be evidence that ‘the outcome of [the]
    coverage issue can be controlled by counsel first retained by the insurer for the
    18
    defense of the [underlying] claim’ ”].) Given that section 2860 comes into play
    only when there exists a real and significant disjuncture between the interests of an
    insurer and its insured, we fail to see how the degree of tension in the relationship
    between Hartford and the insureds in this case — even if purportedly higher than
    in cases where section 2860 is triggered — meaningfully heightens any threat to
    Cumis counsel’s independence.
    Section 2860 is preferable as well, Squire Sanders claims, because it
    provides for contemporaneous resolution of fee disputes as they arise during the
    course of the underlying lawsuit against the insureds. Squire Sanders asserts that
    contemporaneous proceedings intrude less on counsel’s independence than after-
    the-fact litigation, because a contemporaneous proceeding provides “real-time
    guidance to counsel about which activities [they] may undertake,” without raising
    the concern that counsel will “hav[e] the rug pulled out from under [them] years
    after the fact by the insurer.”
    These concerns about timing are speculative at best. For one thing,
    although nothing in the language of section 2860 forecloses the contemporaneous
    resolution of fee disputes, nothing requires it. In any event, there is no obvious
    reason why, if Cumis counsel can be required to defend their bills while
    simultaneously representing their clients, counsel should not equally be able to
    defend their bills after the third party litigation has concluded. Indeed, Cumis
    counsel might even prefer to defend their bills only after the third party litigation
    has ended insofar as this would allow counsel to devote their full attention to the
    insureds’ defense while the third party suit is in progress, rather than becoming
    embroiled in side arguments with the insurer over fees.
    But we need express no final views on the relative merits of
    contemporaneous versus after-the-fact resolution of fee disputes. As noted
    previously, the 2006 enforcement order, drafted by Squire Sanders, upheld on
    19
    appeal, and now final, specifically reserved Hartford’s right to seek reimbursement
    of unreasonable legal charges after the third party litigation had concluded. This
    final order is dispositive, for purposes of the instant case, of the timing of
    Hartford’s claim for reimbursement.9
    Squire Sanders next argues that, because of the exclusive attorney-client
    relationship between Cumis counsel and the insureds, the insureds alone have the
    authority and responsibility to monitor and control counsel’s expenditures on their
    behalf. Thus, if the insureds fail to prevent Cumis counsel from submitting
    unreasonable and excessive bills to the insurer, Squire Sanders reasons that the
    insureds should bear the consequences of this failure — subject to a right of cross-
    indemnity against counsel.
    This argument all but ignores the realities of cases like the one before us.
    Squire Sanders acknowledges that the insureds in this case were not sophisticated,
    frequent litigators accustomed to monitoring their counsel’s day-to-day litigation
    decisions. Having contracted with Hartford, and having paid premiums, to be
    spared the fees and expenses of their defense, there is no indication that the
    insureds had reasonable cause to expect that they would nonetheless face exposure
    9       Squire Sanders makes a related argument that allowing Hartford’s suit will
    create a perverse incentive for insurers to breach their duties to defend their
    insureds. Squire Sanders reasons that, having forfeited, as a “breaching insurer,”
    the protections of section 2860, Hartford would now be placed in a better position
    than under the statute by a rule permitting it to evaluate the worth of counsel’s
    efforts in hindsight. Hartford responds that it would not be tempted to deliberately
    breach its obligations, expose itself to claims of tortious bad faith, and forfeit the
    protections of section 2860 merely to gain an opportunity to contest counsel’s bills
    in an after-the-fact reimbursement action. As explained above (see ante p. 13 &
    fn. 7), we are not here deciding when, and in what forum, a breaching insurer may
    challenge the legal bills presented by Cumis counsel. The sole issue before us is
    whether, assuming the insurer may seek reimbursement of allegedly excessive,
    unreasonable, and unnecessary charges from a court after the underlying litigation
    has concluded, the insurer may seek such reimbursement directly from counsel.
    20
    if Squire Sanders submitted unreasonable and excessive bills to Hartford. Nor is
    there any indication the insureds expected that they would have to mount and
    finance a separate litigation against their own counsel in order to have any hope of
    recovering the funds they were ordered to pay to the insurer as a result of
    counsel’s unreasonable billing. Such a circuitous, complex, and expensive
    procedure serves neither fairness nor any other policy interest. We see no
    persuasive ground to hold that any direct liability to Hartford for bill padding by
    Squire Sanders must fall solely on the insureds.
    Also unavailing is Squire Sanders’s contention that its due process rights
    would be affected by allowing Hartford to recover directly from Cumis counsel.
    Such rights would be violated, Squire Sanders asserts, if the insureds’ refusal to
    waive attorney-client privilege prevents counsel from effectively defending
    against an insurer’s claims for reimbursement. This concern appears to be
    hypothetical, as Squire Sanders does not contend that the defense of its bills in this
    litigation hinges on any issue that implicates attorney-client privilege.10 In any
    case, an objective assessment of the litigation as a whole to determine whether
    counsel’s bills appear fundamentally reasonable is unlikely to involve an
    examination of individual attorney-client communications or the minute details of
    every litigation decision. If privileged information on these subjects is included in
    counsel’s billing records, it can be redacted for purposes of assessing whether
    counsel’s bills are reasonable. (See, e.g., Concepcion, supra, 223 Cal.App.4th at
    p. 1327 [party’s claim of attorney-client privilege with respect to billing records
    10     On a related front, Squire Sanders does not argue, and the record does not
    suggest, that any of the allegedly excessive fees it incurred in defending the Marin
    County, Nevada, and Virginia actions were incurred on the insureds’ explicit
    direction or undertaken in order to benefit the insured in some way unrelated to
    avoiding or minimizing liability in the underlying litigation.
    21
    did not justify failing to provide records to defendant in dispute over attorney’s
    fees; bills could simply be redacted to delete confidential information]; Banning v.
    Newdow (2004) 
    119 Cal.App.4th 438
    , 454 [rejecting father’s claim in child
    custody dispute that bills submitted by mother’s counsel, redacted to protect
    attorney-client and work product privileges, “left him unable to challenge the
    reasonableness of the fees”].) Trial courts are accustomed to dealing with claims
    of attorney-client privilege in a manner that balances the competing interests of the
    parties, and can thus presumably address any privilege issues that arise on a case-
    by-case basis.
    Finally, Squire Sanders insists that allowing an insurer to seek direct
    reimbursement from Cumis counsel would contravene California’s established
    prohibition on the assignment of legal malpractice claims. (See generally, e.g.,
    Musser, 
    supra,
     28 Cal.4th at p. 287.) This prohibition “ ‘protect[s] the integrity of
    the uniquely personal and confidential attorney-client relationship.’ ” (Ibid.) It
    also guards against the unseemly and burdensome commercialization of claims
    arising from professional duties owed by an attorney exclusively to his or her
    client. (See Fireman’s Fund Ins. Co. v. McDonald, Hecht & Solberg (1994)
    
    30 Cal.App.4th 1373
    , 1379; Kracht v. Perrin, Gartland & Doyle (1990)
    
    219 Cal.App.3d 1019
    , 1023-1024.)
    As Hartford points out, however, this case is quite different. Hartford does
    not seek to stand in the insureds’ shoes in order to assert a claim that counsel
    violated a duty to the insureds by performing deficiently on their behalf. Nor does
    Hartford seek commercial gain by trading in a claim that, by its nature, belongs
    uniquely and personally to the insureds. On the contrary, Hartford is attempting to
    recover legal charges it paid, under court order, to counsel for their services to the
    insureds — fees Hartford now contends were excessive for the work that was
    done.
    22
    And as Hartford asserts in response to the concerns Squire Sanders raises
    about a direct action against Cumis counsel, after-the-fact scrutiny of Cumis
    counsel’s charges should indeed be quite limited. Hartford agrees that counsel
    must be “free to represent the insured as [they] see[ ] fit, subject only to generally
    applicable legal provisions and professional standards.” (Buss, 
    supra,
     16 Cal.4th
    at p. 58.) Hence, Hartford argues, the proper test for any hindsight claim of
    excessive billing is the same as for a contemporaneous challenge — i.e., whether
    the charges were objectively reasonable at the time they were incurred, under the
    circumstances then known to counsel. (Cf., e.g., Chavez, supra, 47 Cal.4th at
    pp. 990-991 [in determining if fee award is unduly inflated, court may consider
    whether, viewing the scope of the litigation as a whole, the award exceeds “the
    time an attorney might reasonably [have been] expect[ed] to spend” thereon];
    Aerojet-General Corp. v. Transport Indemnity Co. (1997) 
    17 Cal.4th 38
    , 62-63
    [insured’s investigation costs are payable by insurer as part of insurer’s duty to
    defend if, “assessed under an objective standard,” the investigation would have
    been conducted, and the expenses incurred, by a “reasonable insured under the
    same circumstances” in an effort to avoid or minimize liability].) We agree that
    Hartford sets forth the appropriate standard for fee disputes of the kind at issue
    here. We add that the burden to prove that Cumis counsel’s fees were in fact
    unreasonable and unnecessary falls entirely on the insurer.
    When the insurer seeks to carry that burden in a case such as this one,
    however, the insurer may proceed directly against Cumis counsel in its
    reimbursement action. We emphasize that this conclusion is a limited one, and a
    particularly apposite one given the history of this litigation. The trial court’s 2006
    enforcement order plainly permits Hartford to pursue someone for reimbursement
    of allegedly excessive legal charges. The clarity and finality of this order removes
    from our consideration the question whether Hartford, as a “breaching” insurer
    23
    that was arguably caught shirking its defense duties, ought to be able to pursue
    anyone for alleged overpayments. Similarly off the table is the question of
    whether the trial court ought to have cut Hartford off from section 2860’s
    arbitration provisions, even as a sanction for its breach. Thus, to the extent Squire
    Sanders or its amici curiae perceive unfairness in the conclusion that a breaching
    insurer cut off from the protections of section 2860 should nevertheless retain the
    right to recoup allegedly excessive legal charges in a later court proceeding, any
    such unfairness stems from the 2006 enforcement order and not from our holding
    here. Taking the 2006 enforcement order as we find it, we conclude that equitable
    principles of restitution and unjust enrichment dictate that Hartford may seek
    reimbursement for the allegedly unreasonable and unnecessary defense fees
    directly from Squire Sanders.
    Squire Sanders’s own conduct in the course of this litigation further
    supports our conclusion that it is not unjust to allow Hartford to pursue its
    reimbursement action directly against Squire Sanders. Squire Sanders drafted the
    very order that expressly preserved Hartford’s right to pursue reimbursement for
    excessive fees and grounded that reimbursement right in principles of restitution
    and unjust enrichment. Our holding that Hartford may pursue its claim for
    reimbursement against Squire Sanders stems directly from — and is wholly
    consistent with — that order. Squire Sanders now attempts to avoid the effects of
    this order by encouraging us to foist all responsibility for reimbursement onto its
    erstwhile clients, but we see no reason to accept that invitation. Under the
    circumstances, allowing Hartford to pursue a narrow claim for reimbursement
    against Squire Sanders under the terms of the 2006 enforcement order neither
    rewards an undeserving insurer nor penalizes unsuspecting Cumis counsel.
    24
    III. DISPOSITION
    The judgment of the Court of Appeal is reversed insofar as it upheld the
    dismissal of Squire Sanders from Hartford’s cross-suit, and is otherwise affirmed.
    CUÉLLAR, J.
    WE CONCUR:
    CANTIL-SAKAUYE, C. J.
    WERDEGAR, J.
    CHIN, J.
    CORRIGAN, J.
    KRUGER, J.
    25
    CONCURRING OPINION BY LIU, J.
    “From the very nature of equity, a wide play is left to the conscience of the
    chancellor in formulating his decrees, that justice may be effectually carried out.”
    (Bechtel v. Wier (1907) 
    152 Cal. 443
    , 446.) Carrying out justice in this fee dispute
    is perhaps easier said than done, since no party appears blameless here. Today’s
    opinion foregrounds Squire Sanders’s behavior, casting the law firm as the
    undeserving recipient of millions of dollars in unreasonable legal fees and thus an
    appropriate target for Hartford’s unjust enrichment action. But there are other
    parts to the story. Hartford spent years attempting to avoid its duty to defend, and
    as Squire Sanders was racking up the disputed fees, J.R. Marketing was not
    exactly a helpless bystander.
    Hartford issued J.R. Marketing a general commercial liability policy in the
    summer of 2005. Pursuant to the policy, Hartford promised to defend and
    indemnify J.R. Marketing against claims for various business-related damages. In
    September 2005, J.R. Marketing found itself a defendant in a third party lawsuit in
    Marin County. Hartford refused to defend J.R. Marketing on the ground that the
    claims at issue were not covered by the policy.
    Thus began what the Court of Appeal later described as “Hartford’s
    ongoing failure to immediately and fully defend.” In February 2006, J.R.
    Marketing — now represented by Squire Sanders — brought a coverage action
    against Hartford. In March 2006, Hartford agreed to defend J.R. Marketing
    1
    subject to a reservation of rights but refused to pay any defense costs incurred
    prior to January 19, 2006. In addition, Hartford insisted on using its usual panel
    counsel rather than providing independent Cumis counsel. (See San Diego Navy
    Federal Credit Union v. Cumis Ins. Society, Inc. (1984) 
    162 Cal.App.3d 358
    (Cumis).) Unimpressed with this offer, J.R. Marketing moved for summary
    adjudication of the coverage action. The trial court agreed, concluding in July
    2006 that “Hartford owed a duty to defend that arose on September 26, 2005” —
    the date J.R. Marketing tendered defense to Hartford — and that Hartford’s
    reservation of rights “triggered the need for independent counsel.”
    Hartford then failed to comply with the trial court’s July 2006 summary
    adjudication order, prompting J.R. Marketing to move for enforcement. In
    response, Hartford moved to disqualify Squire Sanders, arguing that because the
    law firm was simultaneously serving as Cumis counsel to another Hartford
    policyholder in a separate third party lawsuit, it could not represent J.R. Marketing
    in its coverage action against Hartford.
    On September 27, 2006, the trial court denied Hartford’s disqualification
    motion, explaining that Squire Sanders’s role as Cumis counsel in the separate
    third party lawsuit did not give rise to an attorney-client relationship between
    Squire Sanders and Hartford. On the same day, the trial court issued an
    enforcement order finding that Hartford “has breached and continues to breach its
    defense obligations by (1) failing to pay all reasonable and necessary defense costs
    incurred by the insured and by (2) failing to provide Cumis counsel.” Hartford
    “had paid some defense bills but not others, and had unilaterally deducted certain
    portions of the costs contained in still others.” The trial court ordered Hartford to
    pay Squire Sanders’s outstanding invoices within 15 days and pay future invoices
    within 30 days.
    2
    Although the trial court recognized that Squire Sanders’s fees had to be
    reasonable, it also explained that by breaching its duty to defend, Hartford had
    forfeited the protections afforded to insurers in Civil Code section 2860 (hereafter
    section 2860), including the statutory limitation on Cumis counsel’s rates. As the
    trial court explained, affording Harford the benefit of section 2860 “would work
    an injustice, since Hartford has already forced its policyholders to transfer the
    defense of the [Marin County] matter from [Squire Sanders] to Hartford’s panel
    counsel, only to have it come back again.”
    Hartford appealed the trial court’s summary adjudication order,
    enforcement order, and denial of its motion to disqualify Squire Sanders. The
    Court of Appeal affirmed in a pair of unpublished opinions filed in October and
    November 2007. Only then — more than two years after J.R. Marketing tendered
    defense of the Marin County action to Hartford — did Hartford finally accept that
    it had to pay Squire Sanders for its work on the matter.
    Meanwhile, in defending the Marin County action, Squire Sanders incurred
    the legal fees now at issue in this case. J.R. Marketing lacked extensive litigation
    experience, but it nonetheless played a role in its own defense. As the Court of
    Appeal observed, J.R. Marketing’s officers “hired Squire as independent counsel
    to represent their interests in the defense, negotiated the relevant fee arrangement
    with Squire, and oversaw all matters of defense strategy including, presumably,
    deciding with Squire the cost/benefit of various litigation pursuits.” The Court of
    Appeal further noted that according to Hartford’s own complaint, J.R. Marketing’s
    officers and other individual defendants in the Marin County action “authorized
    and ratified each act of legal service rendered by Squire on their behalf as counsel
    in those actions.”
    This narrative shows that the relationship among Hartford, J.R. Marketing,
    and Squire Sanders was fraught in a way that fundamentally differs from the usual
    3
    Cumis scenario in which an insurer agrees to defend its insured subject to a
    reservation of rights. By breaching its duty to defend, Hartford forfeited its right
    under section 2860 to retain oversight of Squire Sanders’s defense of the Marin
    County action. Further, J.R. Marketing allegedly “authorized and ratified” Squire
    Sanders’s work. Given this background, it is not surprising that Squire Sanders’s
    fees led to a further dispute with Hartford, but it is not clear who, as between J.R.
    Marketing and Squire Sanders, should be directly accountable to Hartford for any
    alleged overbilling.
    Today’s opinion grounds its analysis in the September 2006 enforcement
    order, which said that despite Hartford’s recalcitrance, Squire Sanders’s bills “still
    [had to] be reasonable and necessary.” The order further provided that “[t]o the
    extent Hartford seeks to challenge fees and costs as unreasonable or unnecessary,
    it may do so by way of reimbursement after resolution of the [Marin County
    action].” The court correctly reasons that because this order establishes Hartford’s
    right to seek reimbursement from someone, and because Hartford alleges that the
    fees at issue were not incurred for the benefit of J.R. Marketing, it follows that
    Hartford should be able to recover directly from Squire Sanders, “who are the
    unjust beneficiaries of the insurer’s overpayments.” (Maj. opn., ante, at p. 12.)
    Crucially, though, the court leaves open the possibility that some portion of
    Squire Sanders’s allegedly unreasonable fees were incurred for the benefit of J.R.
    Marketing. To the extent this is true of any of the fees Hartford seeks to recover,
    such fees necessarily fall outside the scope of today’s holding. For that holding is
    premised on the dual assumptions “that Squire Sanders’s bills were objectively
    unreasonable and unnecessary to the insured’s defense in the underlying litigation
    and that they were not incurred for the benefit of the insured.” (Maj. opn., ante, at
    p. 12.) On remand, it will be Hartford’s burden to show not only that the fees it
    seeks to recover from Squire Sanders were not “objectively reasonable at the time
    4
    they were incurred, under the circumstances then known to counsel” (id. at p. 23),
    but also that the fees were not incurred for J.R. Marketing’s benefit. If Squire
    Sanders’s fees were unreasonable but incurred primarily for J.R. Marketing’s
    benefit, Hartford’s reimbursement action should lie against J.R. Marketing, not
    Squire Sanders. (See Buss v. Superior Court (1997) 
    16 Cal.4th 35
    , 51 [when
    Cumis counsel’s representation includes defense of claims not even potentially
    covered by the policy, the insured “benefits from ‘unjust enrichment’ ” and may
    be sued by the insurer].)
    Today’s narrow decision does not address how the trial court should
    determine which entity benefited from the allegedly unreasonable fees. That
    question will have to be decided on remand. In the circumstances here, I believe
    Hartford should have to overcome a presumption that any fees billed by Squire
    Sanders — even fees later found to be unreasonable — were incurred primarily for
    the benefit of J.R. Marketing. Such an approach would accord with the purposes
    behind the Cumis scheme as well as our usual understanding of the attorney-client
    relationship.
    We have long recognized that “ ‘[t]he Cumis doctrine requires “complete
    independence of counsel” [citation], who represents “solely the insured.” ’ ”
    (Musser v. Provencher (2002) 
    28 Cal.4th 274
    , 283.) In other words, “Cumis
    counsel represents the insured independently of the insurer,” and its attorney-client
    relationship exists with the insured, not the insurer. (Assurance Co. of America v.
    Haven (1995) 
    32 Cal.App.4th 78
    , 90, italics omitted.) Thus, when it comes to
    defending the third party action, the insured retains ultimate decision-making
    authority. (See id. at p. 87 [“An important corollary of the Cumis doctrine is that
    if the insured is entitled to Cumis counsel, the insured is entitled to control the
    defense of the case.”]; Cumis, supra, 162 Cal.App.3d at p. 369.)
    5
    More generally, we understand the client’s right of control in terms of
    agency. The attorney acts as the agent of his or her client, and “the client as
    principal is bound by the attorney’s acts within the scope of the attorney’s actual
    (express or implied) or apparent or ostensible authority, or by unauthorized acts
    ratified by the client.” (1 Witkin, Cal. Procedure (5th ed. 2008) Attorneys, § 235,
    p. 309; see Link v. Wabash Railroad Co. (1962) 
    370 U.S. 626
    , 633–634.) This is
    so even though some insureds are “not sophisticated, frequent litigators
    accustomed to monitoring their counsel’s day-to-day litigation decisions.” (Maj.
    opn., ante, at p. 20.) The general rule, in both civil and criminal matters, is that an
    attorney is the client’s agent and the client is responsible for the attorney’s actions,
    regardless of the client’s sophistication. I see no reason to make an exception
    here. (Cf. Link, at p. 634, fn. 10 [“[I]f an attorney’s conduct falls substantially
    below what is reasonable under the circumstances, the client’s remedy is against
    the attorney in a suit for malpractice.”].)
    In concluding that Hartford may seek reimbursement directly from Squire
    Sanders, the court sees no threat to Cumis counsel’s independence that differs
    appreciably from what section 2860 contemplates. “Given that section 2860
    comes into play only when there exists a real and significant disjuncture between
    the interests of an insurer and its insured,” the court says, “we fail to see how the
    degree of tension in the relationship between Hartford and the insureds in this case
    — even if purportedly higher than in cases where section 2860 is triggered —
    meaningfully heightens any threat to Cumis counsel’s independence.” (Maj. opn.,
    ante, at p. 19; see id. at p. 18 [rejecting Squire Sanders’s contention that section
    2860 envisions a “ ‘more collaborative’ ” relationship among insurer, insured, and
    Cumis counsel].) But the court understates the degree to which this case differs
    from the typical Cumis scenario.
    6
    In the ordinary situation that requires appointment of Cumis counsel, the
    insurer acknowledges that some or all of the third party claims are at least
    potentially covered under the policy and on that basis agrees to defend its insured.
    If the “insurer reserves its rights on a given issue and the outcome of that coverage
    issue can be controlled by counsel first retained by the insurer for the defense of
    the claim, a conflict of interest may exist” that gives rise to the need for Cumis
    counsel. (§ 2860, subd. (b).) But the existence of that conflict does not mean the
    insurer and insured are entirely at odds. Their interests remain aligned as to third
    party claims unaffected by the coverage dispute. And even as to the claims
    implicating that dispute, “[b]oth the insured and the insurer, of course, share a
    common interest in defeating the claims.” (Long v. Century Indemnity Co. (2008)
    
    163 Cal.App.4th 1460
    , 1471.) The conflict exists only to the extent that “if
    liability is found, their interests diverge in establishing the basis for that liability.”
    (Ibid.)
    Having accepted that this conflict of interest requires appointment of Cumis
    counsel, the insurer then plays an integral role in establishing and managing the
    tripartite relationship. At the appointment stage, it may “exercise its right to
    require that the counsel selected by the insured possess certain minimum
    qualifications.” (§ 2860, subd. (c).) Once Cumis counsel begins representing the
    insured, “it shall be the duty of [Cumis] counsel and the insured to disclose to the
    insurer all information concerning the [third party] action except privileged
    materials relevant to coverage disputes, and timely to inform and consult with the
    insurer on all matters relating to the action.” (§ 2860, subd. (d).) In addition,
    “both the counsel provided by the insurer and independent counsel selected by the
    insured shall be allowed to participate in all aspects of the litigation,” and
    “[c]ounsel shall cooperate fully in the exchange of information that is consistent
    with each counsel’s ethical and legal obligation to the insured.” (§ 2860,
    7
    subd. (f).) This statutory scheme, like its counterparts in other jurisdictions,
    contemplates that “an insurer can reasonably insist that independent counsel fully
    inform it of factual and legal developments related to the defense, consult with it
    on defense strategy and tactics, and consult with it before incurring major
    expenses in the course of the defense.” (Richmond, Independent Counsel in
    Insurance (2011) 48 San Diego L.Rev. 857, 890, fns. omitted.) Indeed, “[t]he
    insurer’s advice, insight, or suggestions may prove valuable to the insured.”
    (Ibid.)
    These statutory mechanisms promote transparency and collaboration
    among the insurer, insured, and Cumis counsel. Because the insurer is in the dark
    only as to matters pertaining to the coverage dispute, section 2860 narrows the fee
    issues about which these entities might disagree. The avenues of participation and
    information sharing built into the usual Cumis scenario reduce the risk that a fee
    dispute will serve as a mechanism by which the insurer seeks to influence the
    judgments of Cumis counsel.
    Here, unlike the usual Cumis scenario, Hartford breached its duty to defend
    J.R. Marketing. After the trial court found Hartford in breach, Hartford refused to
    provide J.R. Marketing with independent counsel retained at the insurer’s expense.
    And after the trial court found that J.R. Marketing was entitled to independent
    counsel, Hartford did not timely pay Squire Sanders’s invoices until the trial court
    issued its September 2006 enforcement order. By the terms of the enforcement
    order, Hartford lost its statutory protections, including the insurer’s usual oversight
    role over matters outside the scope of the coverage dispute. (§ 2860, subds. (d),
    (f).) Once Hartford was shut out of Squire Sanders’s defense of the Marin County
    action, it is little wonder that Hartford, which fought to prevent counsel’s
    appointment in the first place, has alleged flaws in the way Squire Sanders
    conducted the defense. When an insurer breaches its duty to defend, seeks to
    8
    prevent appointment of Cumis counsel, refuses to timely pay counsel until ordered
    to do so, and forfeits its statutory right to participate in the defense, I think it is
    evident that the availability of a reimbursement action directly against counsel
    “meaningfully heightens [the] threat to Cumis counsel’s independence” (maj. opn.,
    ante, at p. 19) beyond what occurs in the usual Cumis scenario.
    In recognition of Cumis counsel’s independence and the well-established
    agency relationship between client and attorney, the trial court on remand should
    apply a presumption that Squire Sanders’s fees were incurred primarily for the
    insured’s benefit. Without such a presumption in this kind of case, where the
    insurer and insured are bitterly divided and the insurer has forfeited its statutory
    oversight authority, counsel will face a conflict between its duty of loyalty to the
    insured and its understandable desire to avoid liability in a subsequent
    reimbursement action by the insurer. An insurer seeking reimbursement from
    Cumis counsel for unreasonable fees should have to demonstrate that counsel
    misled the insured in the representation, acted without the insured’s express or
    implied authorization, contravened the insured’s instructions, or otherwise acted in
    a manner with little or no benefit to the insured.
    It may be difficult to determine whether or how much the insured benefited
    simply by looking at the services provided. Assigning two associates to write the
    same research memo might be duplicative, but what if the work was meant to
    ensure that no stone goes unturned in researching a difficult area of the law?
    Taking seven depositions instead of three might result in significant fees, but if
    counsel seeks to probe all angles that might help its client, can it be said, without
    careful inquiry, that the fifth (or sixth or seventh) deposition yielded little or no
    benefit to the insured? Such practices may, upon inspection, turn out to be
    unjustifiable bill-padding by counsel. But absent evidence to the contrary, we
    should presume that the insured, as the client controlling Cumis counsel’s defense
    9
    of the third party action, was the entity that primarily benefited from any fees
    incurred.
    To be clear, Squire Sanders is probably not blameless in this matter. When
    its invoices are carefully scrutinized on remand, it may have to reimburse Hartford
    for some or all of the disputed fees. But in our effort to achieve an equitable
    result, we should give due consideration to the integrity of the attorney-client
    relationship. The history of this contentious case should cause us to be alert to
    basic norms of attorney loyalty and independence as well as client control and
    accountability.
    LIU, J.
    10
    See next page for addresses and telephone numbers for counsel who argued in Supreme Court.
    Name of Opinion Hartford Casualty Insurance Company v. J.R. Marketing, L.L.C.
    __________________________________________________________________________________
    Unpublished Opinion
    Original Appeal
    Original Proceeding
    Review Granted XXX 
    216 Cal.App.4th 1444
    Rehearing Granted
    __________________________________________________________________________________
    Opinion No. S211645
    Date Filed: August 10, 2015
    __________________________________________________________________________________
    Court: Superior
    County: San Francisco
    Judge: Loretta M. Giorgi
    __________________________________________________________________________________
    Counsel:
    Horvitz & Levy, David M. Axelrad, Emily V. Cuatto, Andrea A. Ambrose; Mendes & Mount, Dean B.
    Herman, Catherine L. Rivard; Edwards Wildman Palmer, Ira G. Greenberg; Wiggin and Dana and Jonathan
    M. Freiman for Cross-complainant and Appellant.
    Aguilera Law Group, A. Eric Aguilera, Raymond E. Brown and Lindsee Falcone for Complex Insurance
    Claims Litigation Association and American Insurance Association as Amici Curiae on behalf of Cross-
    complainant and Appellant.
    Squire Sanders (US), Squire Patton Boggs (US), Mark C. Dosker, Ethan A. Miller, Barry D. Brown, Jr.,
    Michelle M. Full, Pierre H. Bergeron; Gibson, Dunn & Crutcher, Theodore J. Boutrous, Jr., and Julian W.
    Poon for Cross-defendants and Respondents.
    Newmeyer & Dillion, Thomas F. Newmeyer, Joseph A. Ferrentino and Rondi J. Walsh for California
    Building Industry Association as Amicus Curiae on behalf of Cross-defendants and Respondents.
    Payne & Fears, J. Kelby Van Patten and Jeffery M. Hayes for Centex Homes as Amicus Curiae on behalf
    of Cross-defendants and Respondents.
    Latham & Watkins, Brook B. Roberts and John M. Wilson for Montrose Chemical Corporation of
    California as Amicus Curiae on behalf of Cross-defendants and Respondents.
    Diamond McCarthy, Christopher D. Sullivan, Kenneth A. Brunetti, Matthew S. Sepuya; California
    Appellate Law Group, Myron Moskovitz, William N. Hancock and Ben Feuer as Amici Curiae on behalf of
    Cross-defendants and Respondents.
    Thomas & Elliott, Stephen L. Thomas, Jay J. Elliott; Benedon & Serlin, Gerald M. Serlin; Ford & Serviss,
    William H. Ford III; Irell & Manella, Marc S. Maister, Brian Bark; Dickstein Shapiro and Kirk A. Pasich
    for California Insureds Counsel as Amici Curiae.
    Steven W. Murray as Amicus Curiae.
    1
    Counsel who argued in Supreme Court (not intended for publication with opinion):
    Jonathan M. Freiman
    Wiggin and Dana
    One Century Tower
    265 Church Street
    New Haven, CT 06510-7013
    (203) 498-4400
    Theodore J. Boutrous, Jr.
    Gibson, Dunn & Crutcher
    333 South Grand Avenue
    Los Angeles, CA 90071-3197
    (213) 229-7000
    2
    

Document Info

Docket Number: S211645

Citation Numbers: 61 Cal. 4th 988, 353 P.3d 319, 190 Cal. Rptr. 3d 599, 2015 Cal. LEXIS 5405

Judges: Cantil-Sakauye, Chin, Corrigan, Cuellar, Kruger, Liu, Werdegar

Filed Date: 8/10/2015

Precedential Status: Precedential

Modified Date: 10/19/2024