Nat. Lawyers Guild etc. v. City of Hayward ( 2020 )


Menu:
  •          IN THE SUPREME COURT OF
    CALIFORNIA
    NATIONAL LAWYERS GUILD,
    SAN FRANCISCO BAY AREA CHAPTER,
    Plaintiff and Respondent,
    v.
    CITY OF HAYWARD et al.,
    Defendants and Appellants.
    S252445
    First Appellate District, Division Three
    A149328
    Alameda County Superior Court
    RG15785743
    May 28, 2020
    Justice Kruger authored the opinion of the Court, in which
    Chief Justice Cantil-Sakauye and Justices Chin, Corrigan, Liu,
    Cuéllar, Groban concurred.
    Justice Cuéllar filed a concurring opinion.
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    S252445
    Opinion of the Court by Kruger, J.
    This case concerns the costs provisions of the California
    Public Records Act (Gov. Code, § 6250 et seq.). As a general rule,
    a person who requests a copy of a government record under the
    act must pay only the costs of duplicating the record, and not
    other ancillary costs, such as the costs of redacting material that
    is statutorily exempt from public disclosure. (Id., § 6253,
    subd. (b); id., § 6253.9, subd. (a)(2); see County of Santa Clara v.
    Superior Court (2009) 
    170 Cal.App.4th 1301
    , 1336 (County of
    Santa Clara).) But a special costs provision specific to electronic
    records, Government Code section 6253.9, subdivision (b)(2),
    says that in addition to paying for duplication costs, requesters
    must pay for the costs of producing copies of electronic records if
    producing the copies “would require data compilation,
    extraction, or programming.” Here, the City of Hayward seeks
    to charge a records requester for approximately 40 hours its
    employees spent editing out exempt material from digital police
    body camera footage. The City claims that these costs are
    chargeable as costs of data extraction under section 6253.9,
    subdivision (b)(2). We conclude the term “data extraction” does
    not cover the process of redacting exempt material from
    otherwise disclosable electronic records.          The usual rule
    therefore applies, and the City must bear its own redaction
    costs.
    1
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    I.
    A.
    The California Public Records Act (PRA or Act) establishes
    a right of public access to government records. “Modeled after
    the federal Freedom of Information Act (
    5 U.S.C. § 552
     et seq.),
    the PRA was enacted for the purpose of increasing freedom of
    information by giving members of the public access to records in
    the possession of state and local agencies.” (Los Angeles County
    Bd. of Supervisors v. Superior Court (2016) 
    2 Cal.5th 282
    , 290.)
    In enacting the statute in 1968, the Legislature declared this
    right of access to be “a fundamental and necessary right of every
    person in this state” (Gov. Code, § 6250)—a declaration ratified
    by voters who amended the California Constitution in 2004 to
    secure a “right of access to information concerning the conduct
    of the people’s business” (Cal. Const., art. I, § 3, subd. (b)(1),
    added by Prop. 59, Gen. Elec. (Nov. 2, 2004)). (See Los Angeles
    County Bd. of Supervisors, at p. 290.)
    The Legislature that enacted the PRA recognized that
    increased access to government information can have both
    intangible and tangible costs, and it crafted the PRA
    accordingly.    First, and most important, the Legislature
    recognized that increased public access to government records
    can come at the expense of personal privacy and other important
    confidentiality interests. To mitigate these sorts of intangible
    costs, the Legislature crafted “numerous exceptions to the
    [PRA’s] requirement of public disclosure.”        (International
    Federation of Professional & Technical Engineers, Local 21,
    AFL-CIO v. Superior Court (2007) 
    42 Cal.4th 319
    , 329, citing
    Gov. Code, § 6254.) The PRA’s exemptions permit public
    agencies to withhold a variety of records—or reasonably
    2
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    segregable portions of records—to protect confidential
    information. (Gov. Code, §§ 6253, subd. (a), 6254.) Many of
    these exemptions “are designed to protect individual privacy”
    (International Federation, at p. 329)—for example, the
    exemption for “[p]ersonnel, medical, or similar files, the
    disclosure of which would constitute an unwarranted invasion
    of personal privacy” (Gov. Code, § 6254, subd. (c)). But the
    exemptions are designed to protect other interests as well,
    including, for example, the interest in law enforcement’s ability
    to effectively perform its duties. (See id., § 6254, subd. (f)
    [exempting “[r]ecords of complaints to, or investigations
    conducted by, or records of intelligence information or security
    procedures of . . . any state or local police agency”].)
    At the same time, the Legislature also recognized that
    increased public access to government information has costs of
    the more tangible, dollars-and-cents variety. Before providing
    access to requested records, public agencies need to locate and
    collect records, determine which records are responsive,
    determine whether any portions of responsive records are
    exempt from disclosure, convert the records into a reviewable
    format, and, if requested, create a copy of the record. To
    complete these tasks generally requires personnel time as well
    as the use of office equipment and supplies—all of which comes
    with a price tag. The PRA acknowledges as much and allocates
    certain costs to the requester, while others must be borne by the
    agency responding to the requests.
    Precisely which costs may be allocated to the requester
    depends on the format of the requested record. Since 2000, the
    PRA has distinguished between nonelectronic records
    (sometimes referred to as “paper records,” though the record
    may be in another nonelectronic medium, such as audiotape)
    3
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    and electronic records. Paper records are governed by a general
    costs provision, enacted in its earliest form by the original
    statute in 1968. (Gov. Code, former § 6257, added by Stats.
    1968, ch. 1473, § 39, pp. 2947–2948.) Under that provision,
    today codified in Government Code section 6253, subdivision (b),
    a person requesting copies of a government record must pay
    “fees covering direct costs of duplication, or a statutory fee if
    applicable.” (Id., § 6253, subd. (b).) The reference to “direct
    costs of duplication” has long been understood to cover “the ‘cost
    of running the copy machine, and conceivably also the expense
    of the person operating it’ while excluding any charge for ‘the
    ancillary tasks necessarily associated with the retrieval,
    inspection and handling of the file from which the copy is
    extracted.’ ” (County of Santa Clara, supra, 170 Cal.App.4th at
    p. 1336, quoting North County Parents Organization v.
    Department of Education (1994) 
    23 Cal.App.4th 144
    , 148 (North
    County).) Nonchargeable ancillary costs include “staff time
    involved in searching the records, reviewing records for
    information exempt from disclosure under law, and deleting
    such exempt information.” (North County, at p. 146.)1 At least
    with respect to nonelectronic records, then, requesters are
    required to pay “direct” duplication costs, but they are not
    required to pay the government agencies’ costs of redacting the
    record.
    1
    The North County court interpreted the term “direct costs
    of duplication” in Government Code former section 6257
    (repealed by Stats. 1998, ch. 620, § 10, p. 4121). Government
    Code section 6253, subdivision (b) replaced section 6257 and
    uses substantially similar language. (Stats. 1998, ch. 620, § 5,
    p. 4120 [enacting § 6253].)
    4
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    Before the statute was amended in 2000, there were no
    special rules for records kept in electronic format. Agencies had
    wide discretion to produce electronic records “in a form
    determined by the agency”—that is, in any form the agency saw
    fit. (Gov. Code, former § 6253, subd. (b), added by Stats. 1998,
    ch. 620, § 5, p. 4120.) Exercising this discretion, many agencies
    chose to print out their electronic records and produce them in
    paper format. This approach allowed the agencies to recover the
    direct costs of duplicating the paper copies, even though
    producing duplicates of the records in an electronic format
    would have been significantly cheaper. (See Sen. Com. on
    Judiciary, Analysis of Assem. Bill No. 2799 (1999–2000 Reg.
    Sess.) as amended June 22, 2000, p. 3.)
    To account for differences in the costs of producing
    electronic versus paper records, the 2000 amendment
    introduced specific rules for the production of records held in
    electronic format. (Stats. 2000, ch. 982, § 2, p. 7142; see Sen.
    Com. on Judiciary, Analysis of Assem. Bill No. 2799 (1999–2000
    Reg. Sess.) as amended June 22, 2000, pp. 3–4.) In newly added
    Government Code section 6253.9 (section 6253.9), the
    Legislature cabined agencies’ discretion by requiring them to
    make nonexempt electronic records available in “any electronic
    format in which [the agency] holds the information.” (§ 6253.9,
    subd. (a)(1), added by Stats. 2000, ch. 982, § 2, p. 7142.) The
    amendment also created cost shifting rules specific to the
    production of copies of electronic records. (Stats. 2000, ch. 982,
    § 2, p. 7142.)
    After the 2000 amendments, the ordinary rule is the same
    for electronic records as paper records: Requesters must pay
    direct duplication costs (although the statute now specifies that
    in the case of electronic records, the “cost of duplication shall be
    5
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    limited to the direct cost of producing a copy of a record in an
    electronic format”). (§ 6253.9, subd. (a)(2).) But the statute
    provides an exception specific to electronic records:
    Notwithstanding the usual limitations on chargeable costs, “the
    requester shall bear the cost of producing a copy of the record,
    including the cost to construct a record, and the cost of
    programming and computer services necessary to produce a
    copy of the record” if one of two conditions applies. (Id., subd.
    (b).) First, the requester must pay these additional costs if “the
    public agency would be required to produce a copy of an
    electronic record and the record is one that is produced only at
    otherwise regularly scheduled intervals.” (Id., subd. (b)(1).)
    Second, the requester must pay the costs if “[t]he request would
    require data compilation, extraction, or programming to produce
    the record.” (Id., subd. (b)(2).) This case concerns the latter
    condition.
    B.
    In December 2014, demonstrations erupted in Berkeley,
    protesting grand jury decisions not to indict the police officers
    involved in the deaths of Eric Garner and Michael Brown, both
    unarmed African-American men.            The Hayward Police
    Department provided mutual aid to the City of Berkeley in
    policing the demonstrations. After the demonstrations were
    over, plaintiff National Lawyers Guild, San Francisco Bay Area
    Chapter (NLG) submitted a public records request to the
    Department, seeking 11 categories of records relating to the
    Department’s actions in policing the demonstrations. The
    requested records included relevant communications made
    during the demonstrations, operations and command center
    logs, and various reports, as well as records identifying
    supervisory and command officers who had approved certain
    6
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    police tactics used at the demonstrations and records relating to
    the use of those tactics. Soon after, NLG submitted a followup
    request for related records.
    The Department’s Records Administrator and Custodian
    of Records, Adam Perez, was responsible for identifying records
    responsive to the requests. For both requests, Perez first
    identified responsive text-based electronic records, such as
    written reports, logs, operational plans, and e-mails. He
    reviewed these documents for potential exemptions under the
    PRA and redacted them accordingly. He then converted the
    documents to portable document format (PDF), and they were e-
    mailed to NLG. NLG was never charged the costs to produce
    the copies of these text-based electronic records.
    Perez next identified other types of electronic records
    potentially responsive to NLG’s requests. Several Hayward
    officers policing the demonstrations were equipped with body-
    worn cameras. Though NLG had not explicitly requested videos
    from these cameras, Perez believed certain videos might be
    responsive. In the City of Hayward, police officers upload digital
    video from their body-worn cameras to an online digital evidence
    management system known as Evidence.com, which stores
    videos and other digital evidence on the Internet. From
    Evidence.com, videos can be downloaded in MP4 format to
    DVDs for production, storage, or other uses. On average the
    City collects more than 1,000 hours of body-worn camera video
    per month.
    Because Perez did not have access to Evidence.com, he
    asked the City’s Information Technology Manager of Public
    Safety, Nathaniel Roush, to search Evidence.com for videos
    responsive to NLG’s requests. Perez provided Roush with 15
    7
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    search criteria, and Roush searched Evidence.com using these
    criteria, identifying 141 videos totaling approximately 90 hours.
    Roush quickly reviewed the videos, downloaded them to DVDs,
    and confirmed they had successfully downloaded. This whole
    process—searching, reviewing, downloading, and confirming
    the download—took Roush 4.9 hours. Roush did not edit or
    redact the videos. Roush then gave the DVDs to Perez.
    Perez reviewed the videos to determine whether they
    contained material exempt from disclosure under the PRA.
    After a cursory review, he concluded they contained exempt
    material, including personal medical information and law
    enforcement tactical security measures.2 (See Gov. Code,
    § 6254, subds. (c), (f).) After researching the best means for
    removing exempt audio and visual material from the videos,
    Perez downloaded the free video-editing software Windows
    Movie Maker. Perez quickly realized that editing 90 hours of
    video would be unduly burdensome, so, through the City
    Attorney’s Office (City Attorney), the Department asked NLG to
    narrow its request. NLG complied, requesting six specific hours
    of video from the demonstrations. Perez worked with Roush to
    identify the six hours of video on Evidence.com and to download
    the videos to DVDs. The City did not charge NLG for any of
    Perez’s or Roush’s staff time completing these tasks.
    With the narrower set of videos in hand, Perez began the
    editing process. First, he identified the exact visual and audio
    segments that were exempt. Next, he used Windows Movie
    Maker to remove all exempt audio and visual material from the
    video files. Before he could remove the exempt audio segments,
    2
    NLG does not challenge the City’s determination that
    certain portions of the videos are exempt under the PRA.
    8
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    he had to separate the audio and visual material by taking out
    all of the audio material from each MP4, saving that audio
    material as an MP3, and reuploading the MP3 audio file into
    Windows Movie Maker. Last, he saved the edited videos as new
    MP4 files and downloaded them to a thumb drive storage device.
    This editing process took Perez 35.3 hours.
    The City Attorney then informed NLG that the videos
    were available for pickup. But the City Attorney warned NLG
    that before anyone could pick up the videos NLG would need to
    pay the City’s costs to produce the videos. The City invoiced
    NLG $2,938.583—$1 for the “DVD” (actually a thumb drive)
    containing the edited video copies and the remainder for 40.2
    hours of staff time spent preparing the videos for production,
    consisting of 4.9 hours of Roush’s time and 35.3 hours of Perez’s
    time, as detailed above. NLG paid the invoiced amount under
    protest and received the videos.
    Soon after, NLG requested additional footage from the
    demonstrations. The City’s staff followed substantially the
    same procedure outlined above to identify and edit the videos.4
    The City invoiced NLG $308.89 for the $1 “DVD” and the staff
    3
    The record shows that the City invoiced NLG $2,938.55.
    But the parties, the pleadings, and the trial court all state the
    invoiced amount as $2,938.58, so for present purposes we will
    also spot the parties the extra 3 cents.
    4
    Though Perez edited the second set of responsive videos,
    the record indicates the videos were located in Evidence.com by
    Chris Gomes, not by Roush. The record does not indicate
    whether Gomes followed the same process as Roush in locating
    the videos and whether his time was similarly billed. But
    because none of the parties has raised the point, we will assume
    there were no material differences in the handling of the second
    set of videos.
    9
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    time to produce the videos. NLG again paid the amount under
    protest, and the City produced the videos to NLG.
    After requesting the second set of videos, but before
    receiving them, NLG filed a petition for declaratory and
    injunctive relief and writ of mandate against the City and
    relevant City officials (collectively, Hayward). NLG sought a
    refund of the money it had paid to receive the first set of videos
    and a writ of mandate or injunction requiring immediate
    production of the second set of videos without costs beyond those
    necessary to copy the videos. Later, after paying for and
    receiving the second set of videos, NLG moved for a peremptory
    writ of mandate, arguing that Hayward’s charges were excessive
    and seeking a refund of the money it had paid beyond the direct
    costs of duplicating the videos. Hayward argued in response
    that the invoiced costs were justified under the PRA because the
    City’s staff had performed data extraction and compilation, as
    allowed under section 6253.9, subdivision (b)(2) (section
    6253.9(b)(2)).5
    The trial court disagreed with Hayward, holding that “the
    phrase ‘data compilation, extraction, or programming to produce
    the record’ ” does not include “making a redacted version of an
    existing public record.” Instead, this exception “applies only
    5
    Hayward also argued the costs were justified under
    Government Code section 6255 (section 6255), the PRA’s
    “catchall exemption.” (Id., subd. (a) [“The agency shall justify
    withholding any record by demonstrating . . . that on the facts
    of the particular case the public interest served by not disclosing
    the record clearly outweighs the public interest served by
    disclosure of the record.”].) The trial court disagreed, and
    Hayward did not appeal that ruling. (National Lawyers Guild
    v. City of Hayward (2018) 
    27 Cal.App.5th 937
    , 945, fn. 5
    (National Lawyers Guild).)
    10
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    when a []PRA request requires a public agency to produce a
    record that does not exist without compiling data, extracting
    data or information from [an] existing record, or programing a
    computer or other electronic devise [sic] to retrieve the data.”
    The trial court thus found that Hayward’s charges were
    unjustified and granted the petition for writ of mandate,
    directing Hayward to refund to NLG the charges for the City’s
    staff time.
    The Court of Appeal reversed, agreeing with Hayward
    that section 6253.9(b)(2) entitled Hayward to recover its costs
    for redacting the videos as an “extraction” of data necessary to
    produce the record. (National Lawyers Guild, supra, 27
    Cal.App.5th at p. 941.) Finding the meaning of the term
    “extraction” to be ambiguous, the Court of Appeal relied on the
    legislative history of section 6253.9(b)(2). The court explained
    that before subdivision (b)(2) was added to the bill enacting
    section 6253.9, several groups had opposed the bill on grounds
    that it failed to address the costs of redacting electronic records;
    after subdivision (b)(2) was added, most of the opposition was
    withdrawn. The court concluded from this that “lawmakers
    were . . . aware the cost of redacting exempt information from
    electronic records would in many cases exceed the cost of
    redacting such information from paper records,” and therefore
    chose to make redaction costs recoverable under section
    6253.9(b)(2). (National Lawyers Guild, at p. 951.) The court
    thus held that Hayward could recover its costs to construct a
    copy of the police body camera video recordings for disclosure
    purposes, including the “costs to acquire and utilize special
    computer programming (e.g., the Windows Movie Maker
    software) to extract exempt material from otherwise disclosable
    electronic public records.” (Ibid.) We granted review.
    11
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    II.
    A.
    The issue before us is one of statutory interpretation, so
    we begin by looking to the statutory language. If the language
    is clear in context, our work is at an end. If it is not clear, we
    may consider other aids, including the statute’s legislative
    history. (Sierra Club v. Superior Court (2013) 
    57 Cal.4th 157
    ,
    165–166 (Sierra Club).)
    The PRA provides that public agencies may recover the
    costs associated with producing a copy of an electronic record,
    “including the cost to construct a record, and the cost of
    programming and computer services necessary to produce a
    copy of the record” (§ 6253.9, subd. (b)) when “[t]he request
    would require data compilation, extraction, or programming to
    produce the record” (§ 6253.9(b)(2)). The question here is what
    the Legislature meant by the term “extraction.” The PRA does
    not define the term. Hayward argues “extraction” ordinarily is
    used to mean “taking something out,” a usage broad enough to
    cover the act of redacting information from an electronic record
    before that record is released to the requester. By contrast, NLG
    argues the term “extraction” refers, in context, to a process of
    retrieving responsive information from a government repository
    in order to produce the responsive information in a newly
    constructed record. On this narrower understanding, extraction
    costs would include, for example, exporting responsive data from
    a large government database into a spreadsheet in order to
    produce the spreadsheet, but they would not include time spent
    redacting personally identifiable or other confidential
    information from the spreadsheet once constructed.
    12
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    As the Court of Appeal in this case observed, both views
    find some support in common dictionary definitions of
    “extraction.” The verb “extract” is commonly defined to mean
    “to draw forth” or “to pull out (as something embedded or
    otherwise firmly fixed) forcibly or with great effort.” (Webster’s
    3d New Internat. Dict. (2002) p. 806 (Webster’s Third).) This
    dictionary definition is capacious enough to encompass
    Hayward’s broad interpretation as well as NLG’s narrower one.
    (National Lawyers Guild, supra, 27 Cal.App.5th at pp. 947–
    948.)6
    But general-purpose dictionary definitions are not always
    the most reliable guide to statutory meaning; sometimes context
    suggests that the Legislature may have been using a term in a
    more technical or specialized way. (See, e.g., Nelson v. Dean
    (1946) 
    27 Cal.2d 873
    , 879.) Section 6253.9, subdivision (b)
    (section 6253.9(b)) is, broadly speaking, a technical provision; it
    allocates the costs of “programming and computer services” and
    of similar processes required to produce copies of electronic
    records. (Ibid.) The term “extraction” itself appears as the
    middle item in a list of such technical processes, sandwiched
    6
    There are, of course, other common definitions for the word
    “extract.” One such definition, particular to the manipulation of
    text, is “to select (excerpts) and copy out or cite.” (Webster’s
    Third, supra, at p. 806; see also American Heritage Dict. (4th ed.
    2000) p. 629 [“[t]o derive or obtain (information, for example)
    from a source”].) This definition, with its connotation of deriving
    materials from a source, is more consistent with NLG’s
    narrower interpretation of “extraction” as referring to a process
    of selecting and pulling out responsive data from government
    repositories to create a producible record. But we find these
    common definitions less instructive than the more technical
    usage of the term described below.
    13
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    between       “data   compilation”     and     “programming.”
    (§ 6253.9(b)(2).) Given the evident technical focus of section
    6253.9(b), it makes sense to consider the more technical usage
    of the term.
    In the field of computing, the term “data extraction” does
    encompass a process of taking data out, but it is generally used
    to refer to a process of retrieving required or necessary data for
    a particular use, rather than omitting or deleting unwanted
    data. One computing dictionary, for example, defines the term
    “extract” as meaning “to remove required data or information
    from a database.” (Collin, Dict. of Computing (4th ed. 2002)
    p. 139, italics added; cf. id. at p. 310 [defining “retrieve” as “to
    extract information from a file or storage device”].) Other
    technical sources define extraction similarly to mean retrieving
    data for further processing, analysis, or storage, as opposed to
    simply removing unwanted data. (See, e.g., Neamtu et al., The
    impact of Big Data on making evidence-based decisions, in
    Frontiers in Data Science (Dehmer & Emmert-Streib edits.,
    2018) p. 217 [defining “data extraction” as “[t]he act or process
    of retrieving data out of (usually unstructured or poorly
    structured) data sources for further data processing or data
    storage”].) This more technical meaning is familiar in modern
    parlance, as numerous judicial opinions attest. (E.g., People v.
    Delgado (2018) 
    27 Cal.App.5th 1092
    , 1105 [using “data
    extraction” to refer to retrieving information from criminal
    defendant’s cell phone]; Vasquez v. California School of Culinary
    Arts, Inc. (2014) 
    230 Cal.App.4th 35
    , 43 [“Under federal law, a
    nonparty cannot avoid complying with a subpoena seeking
    electronically stored information on the ground that it must
    create new code to format and extract that information from its
    existing systems.”].)
    14
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    NLG’s view aligns with this more technical usage of the
    term “extraction,” as well as with the particular context in which
    the term appears in section 6253.9(b)(2). Understood in this
    more technical way, the term “extraction” conveys an idea
    unique to the production of electronic records. It generally
    refers to a particular technical process—a process of retrieving
    data from government data stores—when this process is
    “require[d]” (§ 6253.9(b)(2)) or “necessary to produce” a record
    suitable for public release (§ 6253.9(b)).
    The process to which Hayward refers, by contrast, is not
    unique to the field of electronic records; redacting exempt
    material is a process common to the production of virtually every
    kind of public record, whether in paper or electronic format. The
    PRA has long had a term for this process: “deletion.” (Gov.
    Code, § 6253, subd. (a) [requiring public agencies to allow
    inspection of “[a]ny reasonably segregable portion of a record . . .
    after deletion of the portions that are exempted by law”].) The
    Legislature’s decision to use “extraction” instead of “deletion”
    when it enacted section 6253.9(b)(2) suggests an intent to
    convey a different idea. (See Rashidi v. Moser (2014) 
    60 Cal.4th 718
    , 725 (Rashidi) [“ ‘Ordinarily, where the Legislature uses a
    different word or phrase in one part of a statute than it does in
    other sections or in a similar statute concerning a related
    subject, it must be presumed that the Legislature intended a
    different meaning.’ ”].)7
    7
    In fact, when the Legislature added the term “extraction”
    to section 6253.9(b)(2), it did the same to section 6253, the
    provision that provides for the “deletion” of exempt material.
    (Gov. Code, § 6253.9, subd. (a).) Section 6253, subdivision (c)(4),
    which was also added by the 2000 amendment, provides that the
    15
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    As a practical matter, reading section 6253.9(b)(2) to cover
    the costs of redacting electronic records would create peculiar
    distinctions between paper records and electronic ones. It would
    mean, for example, that an agency could charge for the time
    spent redacting an electronic version of a document even though
    it could not charge for time spent redacting a hard copy of the
    very same document. (See Gov. Code, § 6253, subd. (b); North
    County, supra, 23 Cal.App.4th at p. 148.) Given that section
    6253.9 was enacted in large part to provide a less expensive
    alternative to paper production, an interpretation that would
    allow agencies routinely to charge requesters more for the
    electronic version seems unlikely.
    Responding to this concern at oral argument, counsel for
    Hayward emphasized that one general definition of “extraction”
    refers not just to “taking something out,” but to “taking out” with
    “special effort.” Counsel suggested we could therefore construe
    section 6253.9(b)(2) to mean that redaction costs may be shifted
    to the requester if, but only if, a court finds that special effort
    was required to redact the record given technology reasonably
    available at the time. So, for example, a court could conclude
    that section 6253.9(b)(2) covers the cost of redacting the videos
    here (because of the significant staff time and effort required to
    operate the editing program), but that the statute would not
    deadline for responding to a PRA request may be extended
    because of “unusual circumstances,” including “[t]he need to
    compile data, to write programming language or a computer
    program, or to construct a computer report to extract data.” (Id.,
    § 6253, subd. (c)(4), added by Stats. 2000, ch. 982, § 1, p. 7141.)
    The Legislature’s use of both “deletion” and “extract” in the very
    same section of the statute reinforces the conclusion that the
    terms were intended to convey distinct meanings. (See Rashidi,
    supra, 60 Cal.4th at p. 725.)
    16
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    cover redacting records in PDF, a task that is much simpler and
    requires less specialized technology and expertise. Moreover,
    courts could conclude that redactions that count as “extraction”
    today may not count as “extraction” tomorrow: Although the
    video redaction at issue here might have required special effort
    in 2015, advances in technology may one day make video
    redaction more routine and thus not chargeable as data
    extraction costs.
    We doubt the Legislature intended us to read quite so
    much into the bare term “extraction.” A different provision of
    the PRA, section 6255, does permit courts to consider context-
    specific burdens associated with particular requests in deciding
    whether and how an agency must respond. (See § 6255, subd.
    (a) [“The agency shall justify withholding any record by
    demonstrating . . . that on the facts of the particular case the
    public interest served by not disclosing the record clearly
    outweighs the public interest served by disclosure of the
    record.”].) But section 6253.9(b)(2) does not resemble section
    6255. Nothing in section 6253.9(b)(2) suggests it was intended
    to require a similar inquiry solely for purposes of cost shifting,
    with redaction costs deemed recoverable or not depending on a
    court’s case-specific evaluation of how hard it was for agency
    officials to perform the redactions under current technological
    conditions.
    Whatever problems its own interpretation may have,
    Hayward argues that NLG’s interpretation is unsupportable
    insofar as it would limit “extraction” to responses requiring the
    retrieval of data for purposes of constructing a record for public
    release. In Hayward’s view, this should be a null set, because,
    as a general rule, the PRA (like the federal Freedom of
    Information Act, on which the PRA was based) does not require
    17
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    agencies to “create new records to satisfy a request.” (Sander v.
    Superior Court (2018) 
    26 Cal.App.5th 651
    , 665 (Sander).)
    Hayward’s argument misunderstands the rule described
    in Sander. The PRA does sometimes require agencies to
    construct records for public release. Section 6253.9(b) provides,
    after all, that a “requester shall bear the cost of producing a copy
    of the record, including the cost to construct a record.” (Italics
    added.) This language would serve no purpose if agencies were
    not, in appropriate circumstances, in fact required to construct
    records.
    The rule to which Hayward refers is not a general
    prohibition on constructing records, as such, but rather a
    prohibition on requiring agencies to generate new substantive
    content to respond to a PRA request. The rule means that, for
    example, agencies need not draft summary or explanatory
    material, perform calculations on data, or create inventories of
    data in response to a records request. (See, e.g., Haynie v.
    Superior Court (2001) 
    26 Cal.4th 1061
    , 1075 [“Preparing an
    inventory of potentially responsive records is not mandated by
    the []PRA.”]; see also, e.g., NLRB v. Sears, Roebuck & Co. (1975)
    
    421 U.S. 132
    , 161–162 [“The [Freedom of Information] Act does
    not compel agencies to write opinions in cases in which they
    would not otherwise be required to do so. It only requires
    disclosure of certain documents which the law requires the
    agency to prepare or which the agency has decided for its own
    reasons to create.”]; Students Against Genocide v. Department of
    State (D.C. Cir. 2001) 
    257 F.3d 828
    , 837 [rejecting argument
    that agencies must “produce new photographs at a different
    resolution in order to mask the capabilities of the
    reconnaissance systems that took them”].) But the rule does not
    mean that an agency may disregard a request for government
    18
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    information simply because the information must first be
    retrieved and then exported into a separate record before the
    information can be released.
    Sander, supra, 
    26 Cal.App.5th 651
    , itself explained the
    distinction.    Plaintiffs there requested records reflecting
    California Bar Examination applicants’ personally identifying
    characteristics, like race, law school, grade point average, bar
    exam score, and year of law school graduation. (Id. at p. 655.)
    To protect applicant privacy, the requester-plaintiffs proposed
    four different protocols the agency could use to “de-identify or
    ‘anonymize’ ” the data requested. (Id. at p. 658.) Each of these
    protocols “ ‘require[d] the State Bar to recode its original data
    into new values’ ” (id. at p. 667 [quoting trial court]), including
    through “recoding and binning”8 data (id. at p. 659), “[data]
    suppression (removing information from data that might be
    identifying), adding ‘random noise,’ scrambling data or
    generalizing fields of information, or swapping values for
    generalized values” (id. at p. 660). In rejecting these proposals
    as outside the scope of the PRA, the court held the PRA does not
    require “reprogramming computerized data to create new
    records”—that is, it does not require agencies to “undertake
    programming that would assign new or different values to
    existing data, replace groups of data with median figures or
    variables, and collapse and band data into newly defined
    categories.” (Id. at p. 669.) By contrast, the court recognized,
    the PRA does require agencies to gather and segregate
    disclosable electronic data and to “perform data compilation,
    8
    “Binning refers to the practice of grouping and segregating
    data of reasonably equivalent values into a single group or set.”
    (Sander, supra, 26 Cal.App.5th at p. 659, fn. 3.)
    19
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    extraction or computer programming if ‘necessary to produce a
    copy of the record.’ ”     (Ibid., quoting § 6253.9(b).)     But
    “segregating and extracting data is a far cry from requiring
    public agencies to undertake the extensive ‘manipulation or
    restructuring of the substantive content of a record’ ” the
    requester in that case had proposed. (Ibid.) Put differently, the
    PRA does not relieve agencies of the obligation to retrieve data
    to construct disclosable records; it instead protects them from
    any obligation to generate new substantive content for purposes
    of public release. NLG’s interpretation is perfectly consistent
    with that requirement.
    In short, NLG’s interpretation is more than supportable;
    it is the interpretation that more readily comports with the
    statutory text. Under that interpretation, section 6253.9(b)(2)
    permits the shifting of costs uniquely associated with the
    production of electronic record copies—including, as relevant
    here, the need to retrieve responsive data in order to produce a
    record that can be released to the public—but not the costs of
    redacting exempt information from the record.               This
    interpretation fits with the typical usage of the term “data
    extraction,” as well as with the usage of the term in related
    statutory provisions. Even so, the statute does not wholly
    foreclose Hayward’s argument for shifting redaction costs, so we
    may consider other indicia of the Legislature’s intent to
    determine the meaning of the statute. (See Sierra Club, supra,
    57 Cal.4th at p. 166.)
    B.
    We turn, then, to the legislative history. As explained
    above, before the Legislature enacted section 6253.9, agencies
    had discretion to produce electronic records in any format they
    20
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    wished. (Gov. Code, § 6253, subd. (b), added by Stats. 1998,
    ch. 620, § 5, p. 4120.) Many agencies exercised this discretion to
    convert electronic records, which were often inexpensive to
    produce, into paper records, for which the agencies could recover
    often greater “direct costs of duplication” under Government
    Code section 6253, subdivision (b). (See Sen. Com. on Judiciary,
    Analysis of Assem. Bill No. 2799, supra, as amended June 22,
    2000, p. 3.) The central purpose of the bill that enacted section
    6253.9 was to “ensure quicker, more useful access to public
    records” by cabining this discretion.         (Assem. Com. on
    Governmental Organization, Analysis of Assem. Bill No. 2799
    (1999–2000 Reg. Sess.) as introduced Feb. 28, 2000, p. 2.) To
    fulfill this purpose, the bill required electronic records to be
    produced in electronic format. As a general rule, agencies would
    recover only the costs of duplication, just as they do when they
    produce paper records. But the bill was amended in June 2000
    to add the special costs provision we are concerned with here: If
    data compilation, extraction, or programming was required to
    produce the record, the agency was entitled to recover the costs
    to perform those tasks. (See Assem. Bill No. 2799 (1999–2000
    Reg. Sess.) as amended June 22, 2000, pp. 5, 7; § 6253.9(a)(2),
    (b)(2).)
    Nothing in the legislative history explains precisely what
    the Legislature meant by its use of “extraction” in the special
    costs provision, but this omission is itself telling.        The
    overarching motivation for section 6253.9 was to improve access
    to electronic records by capitalizing on the relatively less
    expensive mechanisms for duplicating electronic records, as
    opposed to paper ones. As NLG reads the statute, section
    6253.9(b)(2) was designed to create a narrow allowance for
    greater cost shifting based on the kinds of expenses that are
    21
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    unique to information kept in electronic format. Under
    Hayward’s interpretation, by contrast, section 6253.9(b)(2) was
    designed to generally increase cost shifting for electronic records
    relative to paper records by making redaction costs recoverable
    for the former but not the latter. Given the overarching
    motivation for the provision, if the Legislature had intended to
    create such a disparity, we might expect the history to contain
    some affirmative indication of that intent. But it does not.
    To the extent we can discern anything instructive from the
    legislative history, the lessons are generally consistent with
    NLG’s view that the Legislature was primarily concerned with
    the costs of retrieving information from government stores, as
    opposed to time spent redacting exempt information. For
    example, in discussing Government Code section 6253,
    subdivision (c)(4)—the provision extending time limits for
    responding to records requests where data extraction is
    required—the Senate Judiciary Committee bill analysis noted
    that “sometimes the information or data requested is not in a
    central location nor easily accessible to the agency itself, and
    thus would take time to produce or copy.” (Sen. Com. on
    Judiciary, Analysis of Assem. Bill No. 2799, supra, as amended
    June 22, 2000, p. 9.) It is fair to conclude that when the
    Legislature used the term “extraction” in section 6253.9(b)(2), it
    was similarly concerned with the process of retrieving requested
    data that was not easily accessible in order to produce it, as
    opposed to redacting exempt material.
    Hayward points to other portions of the legislative record
    in an effort to show the Legislature intended “extraction” to
    cover redaction costs. Hayward argues, and the Court of Appeal
    agreed, that this intent can be fairly discerned by considering
    the views of certain outside groups that had objected to an
    22
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    earlier version of the bill that did not contain subdivision (b)(2).
    Before subdivision (b)(2) was added to section 6253.9 in June
    2000, these groups opposed the bill because, among other things,
    it failed to account for costs associated with redacting exempt
    information from electronic records; after the amendment was
    added, many of these groups withdrew their opposition. From
    this, Hayward infers that subdivision (b)(2) was intended to
    assuage opponents’ concerns by allowing agencies to shift the
    costs of electronic redactions to requesters.
    Nothing in the record supports this inference. The
    opposition letters, of course, reflect only the opinions of their
    writers—all interested outside parties—and not those of the
    Legislature. (See Hassan v. Mercy American River Hospital
    (2003) 
    31 Cal.4th 709
    , 723 [“letters state the views of the
    writers, not the intent of the Legislature,” absent “support for
    [the proposed] interpretation from any source within the
    Legislature itself”]; Altaville Drug Store, Inc. v. Employment
    Development Department (1988) 
    44 Cal.3d 231
    , 238, fn. 6; cf.
    People v. Dennis (1998) 
    17 Cal.4th 468
    , 501, fn. 7 [declining to
    take judicial notice of letters in support of a bill in part because
    they “simply state[d] the views of two groups specially
    interested in supporting the bill’s passage”].) Hayward does
    point to a pre-amendment “Question and Answers” sheet by the
    bill’s author acknowledging the letter writers’ concerns. But
    nothing in that document, or any other document in the
    available legislative history, indicates the Legislature shared—
    much less acted on—the writers’ concerns about the costs of
    electronic redaction.
    Nor is it fair to infer from the timing that subdivision (b)(2)
    must have been added to section 6253.9 to respond to redaction
    cost concerns, as opposed to any of the other concerns raised by
    23
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    opponents of the bill. Those other concerns included worries
    about the cost of producing responsive data stored in massive
    databases. (See Violet Varona-Lukens, California Association
    of Clerks and Election Officials, letter to Assemblywoman
    Carole Migden, May 11, 2000, p. 2 [raising concern that bill
    failed to address costs of providing requested information that,
    “due to the size or complexity of the database from which the
    information is extracted,” would be “extremely burdensome to
    provide . . . ‘on demand’ ”]; see also Assem. 3d reading analysis
    of Assem. Bill No. 2799 (1999–2000 Reg. Sess.) as amended May
    23, 2000, p. 3 [acknowledging concern of some commentators
    that, before June 2000 amendments, bill did not address costs of
    “separating disclosable electronic records from nondisclosable
    electronic records” “retain[ed] [in] massive databases”].) It is
    entirely possible that the bill’s opponents succeeded in
    persuading the Legislature to address this concern about the
    costs of retrieving responsive information from large electronic
    repositories, but failed in their efforts to secure an amendment
    that would have shifted redaction costs as well.
    It is true, as Hayward notes, that many of the groups that
    had previously opposed the bill withdrew their opposition after
    subdivision (b)(2) was added to section 6253.9. But the
    withdrawal letters do not reflect an understanding that the new
    provision would cover redaction costs. Neither did the author
    nor the bill’s sponsor ever mention that the amendments would
    allow agencies to charge for redaction costs. By contrast, at least
    one bill analysis suggests the bill as amended would not cover
    redaction costs. That analysis noted the amended bill’s “fiscal
    effect” would include “[p]otential costs . . . for workload in
    redacting nondisclosable electronic records from disclosable
    electronic records,” without mentioning the possibility that
    24
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    public agencies might recover some of those costs by charging
    requesters for time spent redacting exempt material. (Assem.
    Conc. Sen. Amends. to Assem. Bill No. 2799 (1999–2000 Reg.
    Sess.) as amended July 6, 2000, p. 2.)
    In sum, the legislative history offers little support for
    Hayward’s proposed interpretation of section 6253.9(b)(2)’s
    extraction costs provision as covering the costs of redacting
    electronic records. But it does clearly reflect other concerns,
    including the difficulties associated with retrieving responsive
    data from massive, potentially intractable databases. The
    language of section 6253.9(b)(2)—which permits charging
    requesters for the cost of “extract[ing]” data to produce or
    construct electronic records—is consistent with that narrower
    focus.
    Neither the text of section 6253.9 nor its history permits
    us to comprehensively catalog what types of processes will or
    will not qualify as “extraction” within the meaning of the
    statute, but they do provide some guideposts. As the legislative
    history makes clear, the term is designed to cover retrieving
    responsive data from an unproducible government database—
    for example, pulling demographic data for all state agency
    employees from a human resources database and producing the
    relevant data in a spreadsheet. But the term “extraction” does
    not cover every process that might be colloquially described as
    “taking information out.” It does not, for example, cover time
    spent searching for responsive records in an e-mail inbox or a
    computer’s documents folder. Just as agencies cannot recover
    the costs of searching through a filing cabinet for paper records,
    they cannot recover comparable costs for electronic records.
    Nor, for similar reasons, does “extraction” cover the cost of
    redacting exempt data from otherwise producible electronic
    25
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    records. That is the conclusion that best accords with the
    statutory text and the history of its enactment.
    C.
    To the extent any doubt remains, California’s
    constitutional directive to “broadly construe[]” a statute “if it
    furthers the people’s right of access” confirms our conclusion
    that redaction costs are not chargeable as costs of data
    extraction. (Cal. Const., art. I, § 3, subd. (b)(2).) All else being
    equal, interpreting the term “extraction” in section 6253.9(b)(2)
    to cover redaction costs would make it more difficult for the
    public to access information kept in electronic format.
    Redaction costs are often nontrivial. Take this case, where NLG
    was charged more than $3,000 for six hours of responsive video.
    For many requesters, such costs may be prohibitive. Article I,
    section 3 of the Constitution favors an interpretation that avoids
    erecting such substantial financial barriers to access.
    Hayward counters that shifting costs to the requester
    would actually improve public access to electronic records.
    Hayward theorizes that allowing agencies to recoup redaction
    costs reduces the overall burden on the agency, which in turn
    allows the agency to (1) produce records more quickly; (2) redact
    records with greater fidelity to any claimed exemptions; and
    (3) rely less frequently on the catchall exemption in section
    6255, subdivision (a), the exemption permitting agencies to
    withhold records where the public interest in nondisclosure
    “clearly outweighs” the interest in disclosure. (See California
    Public Records Research, Inc. v. County of Stanislaus (2016) 
    246 Cal.App.4th 1432
    , 1451 [suggesting time and convenience
    concerns, in addition to cost concerns, affect public’s ability to
    access records].)
    26
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    While we do not doubt that greater funding for PRA
    compliance would yield many of the access benefits Hayward
    describes, we are not convinced that shifting redaction costs to
    requesters is the right way to secure those benefits under the
    statute.    Redaction costs could well prove prohibitively
    expensive for some requesters, barring them from accessing
    records altogether. Even if higher costs to the agency mean
    slower disclosure rates or greater inconvenience to the
    requester, these burdens on access are insignificant if the
    alternative is no access at all.
    To the extent Hayward is concerned about being made to
    respond to overly burdensome requests without adequate
    funding, the PRA does provide various solutions to ease those
    burdens.      For example, Government Code section 6253,
    subdivision (a) requires agencies to disclose nonexempt portions
    of records only if they are “reasonably segregable” from portions
    exempted by law. Section 6255, subdivision (a) allows agencies
    to withhold records if “the public interest served by not
    disclosing the record clearly outweighs the public interest
    served by disclosure of the record,” which may encompass
    requests that place undue burdens on an agency. (See American
    Civil Liberties Union Foundation v. Deukmejian (1982) 
    32 Cal.3d 440
    , 453 [“Section 6255 speaks broadly of the ‘public
    interest,’ a phrase which encompasses public concern with the
    cost and efficiency of government.”].) And Government Code
    section 6253.1, subdivision (a)(3) allows agencies to suggest
    ways requesters can reduce practical barriers to agency
    compliance with any request—a technique Hayward appears to
    have used in this very case.
    But no similar provisions protect requesters from costs
    that unduly burden their right of access to government
    27
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    information. Consideration of that right favors a rule that
    avoids shifting routine redaction costs as a condition of gaining
    the access the PRA promises.9
    Hayward argues that requests for body camera footage
    present unique concerns for government agencies with limited
    resources. We do not doubt the point. Video footage has a
    unique potential to invade personal privacy, as well as to
    jeopardize other important public interests that the PRA’s
    exemptions were designed to protect. Redacting exempt footage
    can be time-consuming and costly. But section 6253.9(b)(2) is
    not a provision directed to body camera footage alone; it covers
    every type of electronic record, from garden-variety e-mails to
    large government databases. Whether the unique burdens
    associated with producing body camera footage warrant special
    funding mechanisms is a question only the Legislature can
    decide. We hold only that section 6253.9(b)(2), as presently
    written, does not provide a basis for charging requesters for the
    costs of redacting government records kept in an electronic
    format, including digital video footage.
    III.
    Applying this understanding here, we conclude the trial
    court was correct to disallow the City’s charges for time its staff
    spent responding to NLG’s requests.
    The City charged for Nathaniel Roush’s time spent
    searching Evidence.com for responsive videos, reviewing videos,
    9
    In Fredericks v. Superior Court (2015) 
    233 Cal.App.4th 209
    , 238, the Court of Appeal suggested that an agency can
    recover costs under the PRA for “redaction of information from
    confidential electronic records.” We disapprove Fredericks to
    the extent it is inconsistent with this opinion.
    28
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    downloading them to DVDs, and confirming their download.
    Roush never edited the videos; more specifically, he did not
    extract responsive data from any video. Hayward does not
    argue Roush performed data extraction with respect to the
    videos. We agree with this implicit concession. Roush’s tasks of
    searching Evidence.com for video records and downloading them
    were akin to searching a filing cabinet for responsive paper
    records. Such actions are not extraction under the PRA.
    The City also charged for Adam Perez’s time spent editing
    the videos. But to the extent Perez merely deleted exempt data
    from the videos (i.e., redacted them), he did not “extract[]” data
    in order to produce new videos within the meaning of section
    6253.9(b)(2). This is not to say the process was entirely
    straightforward. As Hayward notes, to delete the exempt data,
    Perez separated the audio and visual material, spliced out the
    exempt data from each set of material, and then saved the
    redacted video as a new MP4. But in video-editing terms, what
    Perez did was not substantively different from using an
    electronic tool to draw black boxes over exempt material
    contained in a document in electronic format. As noted, the
    paradigmatic example of when section 6253.9(b)(2) applies is
    when the government agency is required to pull certain data
    from a large database in order to construct a record that can be
    disclosed to the requester. In some cases, certainly, the process
    to extract responsive data might also, simultaneously, separate
    out data that is exempt from disclosure. But this is not such a
    case. What Perez did was simply perform redactions of an
    otherwise producible record, albeit through technologically more
    advanced means.
    Hayward raises one final argument to justify at least some
    of its charged costs: It argues that Roush performed “data
    29
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Opinion of the Court by Kruger, J.
    compilation,” as the term is used in section 6253.9(b)(2), when
    he searched for, located, and collected the responsive videos
    from Evidence.com. Neither the trial court nor the Court of
    Appeal addressed this argument, and we decline to address it in
    the first instance. We thus leave this argument, and any related
    forfeiture issues, for consideration on remand.
    IV.
    We reverse the judgment of the Court of Appeal and
    remand for further proceedings consistent with this opinion.
    KRUGER, J.
    We Concur:
    CANTIL-SAKAUYE, C. J.
    CHIN, J.
    CORRIGAN, J.
    LIU, J.
    CUÉLLAR, J.
    GROBAN, J.
    30
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    S252445
    Concurring Opinion by Justice Cuéllar
    The majority opinion concludes that when City of
    Hayward employees spent hours editing out portions of digital
    body camera footage that were exempt from disclosure, those
    hours didn’t fall within the ambit of data “extraction”
    encompassed by Government Code section 6253.9, subdivision
    (b)(2).1 I agree but write separately to stress what I take to be
    the limited scope of our holding, and to anticipate the somewhat
    distinct variations on a theme this case portends.
    The California Public Records Act (PRA; § 6250 et seq.)
    was enacted to further “access to information concerning the
    conduct of the people’s business,” which the Legislature
    characterized as “a fundamental and necessary right of every
    person in this state.” (§ 6250.) Allowing government agencies
    to charge potentially steep sums for mere redactions that must
    be routinely performed by municipal employees for PRA
    requests — fees that could very well stand as a practical obstacle
    to the public’s right of access — would hinder that purpose.
    Nothing in the statute’s text or context demonstrates a
    legislatively enacted expectation that requesters of government
    records pay for what Hayward employees did here: edit the
    responsive videos to redact audio and visual material exempt
    from disclosure under the PRA.
    1
    All statutory references are to the Government Code
    unless otherwise noted.
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Cuéllar, J., concurring
    But because such electronic data can be stored in nearly
    infinite ways, jurisdictions such as Hayward can respond to
    public records requests using technologies that continue to
    evolve. Imagine a not-so-distant future when government
    entities deploy more thoroughly automated, artificially
    intelligent systems for responding to PRA requests. Such
    systems would likely weave into a nearly seamless quilt ––
    either because of the software’s design and functionality, or
    because of how the relevant data were classified –– the search
    of government databases for responsive records, their extraction
    from the databases, and the editing of portions of the data
    exempt from disclosure. Such technology could readily help
    agencies be more accurate, efficient, and thorough in responding
    to public records requests — and allow members of the public to
    receive quicker access to government records. (See Gomez,
    MuckRock Request Data Shows Big Difference in Backlogs
    Between       States     (Mar.      21,     2019)      Muckrock
     [as of May 26, 2020] [average response times for
    state public records requests filed through one organization
    range from 11 days in Vermont to 148 days in Oregon].)2
    This technology will also merit nuanced application of
    statutory provisions such as the one at issue here.          A
    “paradigmatic example of when section 6253.9(b)(2) applies”
    and requires payment to the relevant government agency, the
    majority opinion explains, is when the agency “pull[s] certain
    data from a large database in order to construct a record that
    2
    All Internet citations in this opinion are archived by year,
    docket number, and case name at .
    2
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Cuéllar, J., concurring
    can be disclosed to the requester.” (Maj. opn., ante, at p. 29.)
    What our opinion does not address is how the statute ought to
    be interpreted if that function becomes part and parcel of tasks
    not encompassed by “extraction” — such as editing exempt
    material from responsive records. Consider, for example,
    software that surveys records replete with metadata about
    matters such as physical location and time, isolates responsive
    records, and retrieves only those portions of the records that are
    relevant and not subject to an exemption under the PRA —
    without ever having to delete information from an existing file.
    (See maj. opn., ante, at p. 15 [government agencies may not
    charge requesters for the deletion of material exempt from
    disclosure under the PRA].)
    Someone eventually needs to pay for the development,
    refinement, and maintenance of such technologies — even in a
    world where people and firms extensively use open source
    software and loss leading products. Although certain now-
    familiar business models pivot on presenting the monetary costs
    of these systems to users as low enough to appear negligible or
    even nonexistent, such products may impose a host of subtle or
    unexpected costs in other forms. As we’ve observed, products
    that “attract[] users with ‘free’ and low-priced services” may in
    fact lock in dependence on expensive support services, or enable
    private companies “to mine, exploit, and market their users’
    data to third parties.” (Day & Stemler, Infracompetitive Privacy
    (2019) 105 Iowa L.Rev. 61, 63, fn. omitted; see also Newman,
    The Myth of Free (2018) 86 Geo. Wash. L.Rev. 513, 563 [product
    users “systematically underestimate the amount of information
    costs they are willing to incur in exchange” for products that are
    advertised as “free”].) That software offered by such business
    models may be suitable for public agencies in some situations
    3
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Cuéllar, J., concurring
    doesn’t remotely mean it would make sense in every instance.
    (See, e.g., Paquette et al., Identifying the Security Risks
    Associated with Governmental Use of Cloud Computing (2010)
    27 Gov. Inf. Q. 245, 251 [“prevent[ing] unauthorized access to
    both data and code” and the “[p]reservation of information and
    documents” are among the risks associated with the
    government’s use of cloud services and third party software];
    Schooner & Greenspahn, Too Dependent on Contractors?
    Minimum Standards for Responsible Governance (2008) 6 J.
    Cont. Mgmt. 9, 14 [among the challenges of privatizing
    government responsibilities is the dependence of agencies on
    contractors for service and support].) Click-wrapped gift horses
    are best looked in the mouth.
    Government agencies willing to do so may often find that
    what’s most consistent with their public mission is not to opt for
    the system with the cheapest sticker price. They may instead
    take best account of the full range of interests and concerns by
    selecting products that require subscriptions or otherwise
    involve greater up-front expenses but allow for greater certainty
    about long-term costs or otherwise evince fidelity to the civic
    values at stake. (Cf. Re & Solow-Niederman, Developing
    Artificially Intelligent Justice (2019) 22 Stan. Tech. L.Rev. 242,
    285 [advocating for the use of technologies that are “more
    democratically legitimate” and advance goals other than profit
    maximization].) And because that technology may perform
    some tasks that overlap with those that constitute “compilation,
    extraction, or programming” of data as used in section 6253.9,
    subdivision (b)(2) — by culling data from a larger database, for
    example, to construct a disclosable record — government
    agencies may find it not only prudent, but well within their
    4
    NATIONAL LAWYERS GUILD v. CITY OF HAYWARD
    Cuéllar, J., concurring
    statutory power, to share some of the costs of their
    infrastructure with requesters of government records.
    I don’t construe the majority opinion’s interpretation of
    the statutory scheme to foreclose that approach.              Our
    interpretation and application of terms such as “extraction”
    should avoid, to the extent possible, making pivotal distinctions
    based on subtle technical details of the digital architecture used
    by government agencies. We should instead seek to advance the
    interplay of legislative purpose underlying the statutory
    scheme. (See Weatherford v. City of San Rafael (2017) 
    2 Cal.5th 1241
    , 1246–1247.) Our decision today is in that vein: It
    prudently recognizes that, in this particular context, Hayward
    may not shift its costs to records requesters for the time its
    employees spent redacting exempt material from digital body
    camera footage. Yet it continues to give leeway for government
    agencies to depend less on having employees cobble together
    edited reels of material, and more on making thoughtful choices
    about how best to navigate the full range of considerations
    relevant to making public records retrieval in the digital age as
    responsive and effective as possible.
    CUÉLLAR, J.
    5
    See next page for addresses and telephone numbers for counsel who argued in Supreme Court.
    Name of Opinion National Lawyers Guild, San Francisco Bay Area Chapter v. City of Hayward
    __________________________________________________________________________________
    Unpublished Opinion
    Original Appeal
    Original Proceeding
    Review Granted XXX 
    27 Cal.App.5th 937
    Rehearing Granted
    __________________________________________________________________________________
    Opinion No. S252445
    Date Filed: May 28, 2020
    __________________________________________________________________________________
    Court: Superior
    County: Alameda
    Judge: Evilio M. Grillo
    __________________________________________________________________________________
    Counsel:
    Michael S. Lawson, City Attorney, Justin Nishioka, Assistant City Attorney; Jarvis, Fay & Gibson and
    Gabriel McWhirter for Defendants and Appellants.
    Jennifer Gore and Maila Hansen for League of California Cities, California State Association of Counties
    and California Special Districts Association as Amici Curiae on behalf of Defendants and Appellants.
    Dannis Woliver Kelley, Sue Anne Salmon Evans, William B. Tunick, Jennifer H. Choi; Kathryn Meola and
    Michael Ambrose for The California School Boards Association as Amicus Curiae on behalf of Defendants
    and Appellants.
    Law Offices of Amitai Schwartz, Amitai Schwartz; American Civil Liberties Union Foundation of
    Northern California, Inc. and Alan L. Schlosser for Plaintiff and Respondent.
    Katie Townsend, Bruce D. Brown, Caitlin Vogus and Daniel J. Jeon for Reporters Committee for Freedom
    of the Press and 33 Media Organizations as Amici Curiae on behalf of Plaintiff and Respondent.
    Davis Wright Tremaine, Kelli L. Sager, Dan Laidman and Selina MacLaren for California News Publishers
    Association and First Amendment Coalition as Amici Curiae on behalf of Plaintiff and Respondent.
    McManis Faulkner and Christine Peek for Society of Professional Journalists, Northern California Chapter
    and Pacific Media Workers Guild as Amici Curiae on behalf of Plaintiff and Respondent.
    Briggs Law Corporation, Cory J. Briggs and Anthony N. Kim for San Diegans for Open Government,
    California Taxpayers Action Network and The Inland Oversight Committee as Amici Curiae on behalf of
    Plaintiff and Respondent.
    Rebecca Carr Miller and Richard A. Rothschild for Coalition on Homelessness, Lawyers’ Committee for
    Civil Rights of the San Francisco Bay Area, Legal Aid Foundation of Los Angeles, Legal Services for
    Prisoners with Children, Western Center on Law & Poverty and Western Regional Advocacy Project as
    Amici Curiae on behalf of Plaintiff and Respondent.
    Jim Ewert and Nikki Moore for California News Publishers Association as Amicus Curiae on behalf of
    Plaintiff and Respondent.
    Terry Francke for Californians Aware as Amicus Curiae on behalf of Plaintiff and Respondent.
    Judy Alexander; Davis Wright Tremaine and Thomas Burke for The Center for Investigative Reporting as
    Amicus Curiae on behalf of Plaintiff and Respondent.
    David Snyder for First Amendment Coalition as Amicus Curiae on behalf of Plaintiff and Respondent.
    Barbara W. Wall for Gannett Co., Inc., as Amicus Curiae on behalf of Plaintiff and Respondent.
    Jeffrey Glasser for Los Angeles Times, LLC, and The San Diego Union-Tribune, LLC, as Amici Curiae on
    behalf of Plaintiff and Respondent.
    Juan Cornejo for The McClatchy Company as Amicus Curiae on behalf of Plaintiff and Respondent.
    Counsel who argued in Supreme Court (not intended for publication with opinion):
    Amitai Schwartz
    Law Offices of Amitai Schwartz
    2000 Powell St., Suite 1286
    Emeryville, CA 94608
    (510) 597-1775
    Gabriel McWhirter
    Jarvis, Fay & Gibson, LLP
    492 9th St., Suite 310
    Oakland, CA 94607
    (510) 238-1400