California Public Records Research, Inc. v. County of Stanislaus ( 2016 )


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  • Filed 4/28/16
    CERTIFIED FOR PARTIAL PUBLICATION*
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    FIFTH APPELLATE DISTRICT
    CALIFORNIA PUBLIC RECORDS
    RESEARCH, INC.,                                                    F070601
    Plaintiff and Appellant,                               (Super. Ct. No. 2006090)
    v.
    OPINION
    COUNTY OF STANISLAUS,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of Stanislaus County. William
    A. Mayhew, Judge.
    Donald W. Ricketts for Plaintiff and Appellant.
    Porter Scott, Terence J. Cassidy and Taylor W. Rhoan for Defendant and
    Respondent.
    Jennifer B. Henning for California State Association of Counties as Amicus
    Curiae on behalf of Defendant and Respondent.
    Robert E. Grossglauser III for County Recorders’ Association of California as
    Amicus Curiae on behalf of Defendant and Respondent.
    -ooOoo-
    *       Pursuant to California Rules of Court, rules 8.1105(b) and 8.1110, this opinion is
    certified for publication with the exception of part IV of the Discussion.
    Plaintiff California Public Records Research, Inc. sought a writ of mandate to
    compel the County of Stanislaus (County) to reduce the fees it charges for copies of
    official records. Plaintiff alleged the fees of $3 for the first page and $2 for each
    subsequent page exceeded County’s cost of providing the service and, therefore, violated
    Government Code section 27366,1 which states that copying fees “shall be set by the
    board of supervisors in an amount necessary to recover the direct and indirect costs of
    providing the product or service ….”
    The trial court denied the writ, concluding (1) County’s board of supervisors did
    not abuse its discretion in setting the copying fees and (2) the fees did not constitute a
    special tax requiring voter approval. Plaintiff appealed, contending there is insufficient
    evidence to support a finding that the fees charged are based on the actual costs of
    providing the copies. For instance, plaintiff contends there was no evidence showing it
    costs County $33 to provide a copy of a deed of trust on the standard 16-page form.
    The evidence presented shows the board of supervisors based its decision on a
    2001 study that estimated staff spent an average of three minutes processing a copy
    request and further estimated productive staff time cost County about $0.99 per minute.
    Multiplying these two figures, the 2001 study estimated it cost County an average of
    $2.97 to process a request for a copy of an official record. Critical to the outcome of this
    appeal is the fact that the 2001 study and other evidence presented information on a per
    document basis, not a per page basis. Despite the lack of cost-per-page information, the
    study recommended charging $3 for the first page copied and $2 for each subsequent
    page.
    The absence of evidence addressing costs on a per page basis and the estimate that
    it costs County $2.97 to process the average copy request leads us to conclude the record
    lacks evidence showing that the fees charged per page reflect County’s actual costs.
    1       All unlabeled statutory references are to the Government Code.
    2.
    Indeed, the information in the 2001 study affirmatively shows it does not take five
    minutes or cost County $5 to provide a copy of a two-page document. This affirmative
    showing is coupled with a complete lack of evidence that (1) it takes 15 minutes or costs
    County $15 to provide a copy of a seven-page document; (2) it takes 45 minutes or cost
    County $45 to provide a copy of a 22-page document; or (3) it takes over an hour or costs
    County $61 to provide a copy of a 30-page document.
    Accordingly, County’s board of supervisors abused its discretion when it set the
    copying fees. A writ of mandate should issue directing the board to comply with section
    27366 by resetting the copying fees “in an amount necessary to recover the direct and
    indirect costs of providing the [copies].”
    We therefore reverse the judgment and remand for further proceedings.
    FACTS
    1988 Study
    In 1988, County commissioned Northern California Research Associates, with
    Peter Lauwerys acting as principal consultant, to study the actual costs related to certain
    fees charged by its clerk’s office. The 1988 study did not address the costs of providing
    copies of real property records maintained by the clerk-recorder’s office because those
    fees were fixed by statute at one dollar for the first page and fifty cents for each
    additional page. (See Stats. 1984, ch. 1397, § 6, p. 4907 [former § 27366].)
    1994 Study
    In 1993, the Legislature amended section 27366 to eliminate the fixed copying
    fees and directed counties to set the fee “in an amount necessary to recover the direct and
    indirect costs of providing the product or service.” (Stats. 1993, ch. 710, § 3, p. 4039.)
    In December 1993, County hired Government Finance Research (GFR) to conduct a cost
    recovery and fee study for selected services provided by the clerk-recorder’s office,
    including the cost of providing copies of official records.
    3.
    In January 1994, GFR completed the study and delivered it to County. The
    document did not identify the principal consultant or any other person who worked on its
    preparation. The study quoted the recently amended section 27366 and section 54985,
    which set forth limits for certain fees not covered by section 27366.
    The 1994 study’s approach to determining the cost of providing a service was
    based on time—that is, the average number of minutes taken by staff to provide the
    service was multiplied by an estimate of the per minute cost of staff time. The study
    estimated the regular cost for the activities of the clerk-recorder’s office at $0.77 per
    minute of productive time. This estimate included staff salary, overhead costs, indirect
    costs of supplies and services, supervision costs, administrative support services, building
    and facilities costs, amortized costs of computers and certain improvements, and
    inflation.
    As to providing copies of official records, the 1994 study found: “An average of 8
    minutes (rounded to the nearest minute) is allocated per unit of service, including general
    and support time. [¶] The cost to the County of processing requests for official copies of
    records [is] 8 minutes @ $.77 per minute = $6.16.” The study also concluded “that
    additional pages of any document take an average of one minute per document to process
    and copy,” representing a cost to County of $0.77. (Italics added.)2 The general process
    of copying and certifying official records was divided into 12 steps described in
    Appendix B to the 1994 study. The steps included the clerk asking the customer for the
    year the document was recorded, the document number or the book and page number; the
    clerk directing the customer to the appropriate microfiche or tape to search for the
    document; the customer bringing the microfiche or tape to the clerk after locating the
    document; and the clerk putting the microfiche or tape into the copy machine.
    2      The phrase “per document” is italicized to emphasize that the average of one
    minute is the time spent copying all additional pages of a document and is not the time
    spent on each additional page.
    4.
    The 1994 study recommended charging $6 for the first page of a copy of a
    recorded document and adjusting the fee for each subsequent page from $0.50 to $1. The
    study also estimated the impact of the new fees on revenue. The revenue on 6,600 first
    pages duplicated was estimated to increase from $6,600 to $39,600, or a total increase of
    $33,000. Revenue from copying 23,200 subsequent pages was estimated to increase
    from $11,600 to $23,200. Consequently, the proposed adjustment to copying charges
    was predicted to increase revenue by $44,600. The data of 6,600 first pages and 23,200
    subsequent pages can be used to calculate that the average length of the documents
    copied was 4.52 pages (i.e., [6,600 + 23,200]/6,600 documents).
    2001 Study
    In 2000, County again hired GFR to study the costs related to selected fees
    charged by the clerk-recorder and to recommend cost recovery and fee adjustments. The
    study was completed in February 2001 and identified Peter Lauwerys as the principal
    consultant. The study addressed 16 categories of charges and fees, including the issuance
    and duplication of marriage licenses, fictitious business name filings, notary bond filings,
    administrative fees for environmental impact reports, power of attorney filings, and the
    copying of official records. The study referred to the requirements in sections 54985
    through 54987 and mentioned the 1993 amendment of section 27366.
    The 2001 study, like the previous study, estimated the cost of a particular service
    by multiplying (1) the amount of staff time used to provide the service by (2) the cost to
    County of that staff time. The time figure included an estimate of the average number of
    minutes needed by staff to provide the service plus an allocation of general and support
    minutes. The consultant determined the average number of minutes by evaluating
    tracking forms completed by County’s staff, which estimated the time spent performing
    the tasks involved in providing the service.3 The resulting time figure was multiplied by
    3       There are no tracking forms for the time spent on copying official records attached
    to the 2001 study or otherwise included in the appellate record. In a 2013 deposition
    5.
    the cost per minute of productive staff time, which produced an estimated average cost
    for the service.
    The 2001 study updated the per minute estimate of the regular cost of activities of
    the clerk-recorder’s office from $0.77 to $0.99. The formula for estimating costs
    included eight line items: (1) individual staff salary; (2) County’s indirect costs, which
    were referred to as overhead; (3) indirect costs related to services and supplies;4 (4)
    management and supervision costs; (5) costs accounting and bookkeeping staff services
    provided to the clerk-recorder’s department by County’s financial services section; (6)
    costs of automation, services modernization and improvements, including software and
    training; (7) the cost of the 2001 study itself;5 and (8) lease and utility costs for the clerk-
    recorder’s office not included in the figure for County’s overhead. Aggregating these
    items produced an estimate of $101,287 as the annual costs for a single staff member.
    When divided by 1,726 productive hours of time per year, the cost per hour figure was
    $58.69, which GFR rounded up to $59 per hour and, rounding up again, equated to $0.99
    per minute of productive time.
    taken in plaintiff’s litigation with the County of Yolo, Lauwerys testified that a tracking
    form was not needed to capture the time spent copying official records because “it’s very
    straightforward. Three items, three activities, or two activities.” Plaintiff interprets this
    testimony to mean no timing was required to determine the time it took to service
    requests for copies. We reject this interpretation of the evidence because it does not
    support the trial court’s decision and, instead, conclude the trial court impliedly found
    that staff informally recorded their time spent on copy requests and did not need a special
    tracking form.
    4      The 2001 study does not explicitly mention the cost of the paper and toner
    cartridges used to provide copies. Thus, it appears those costs were included in the
    “services and supplies” line item, which the study described as “those costs other than
    actual employee costs and employee benefit costs.”
    5       The cost of the study was amortized over three years and was the fourth largest
    cost item, adding $3.21 to the per hour cost of staff. This amortization may have been
    incorrect because it appears that the cost was allocated to a single employee instead of
    being spread among 29 full-time equivalent employees like certain other expenses were.
    6.
    Part IV of the 2001 study was labeled “Cost-Recovery Estimation” and provided
    cost estimates for the 16 categories of charges and fees addressed. As to copying costs,
    the study stated that section 23766 allowed “fees for the duplication of official records in
    order ‘to recover the direct and indirect costs of providing the product or service.’” The
    study then stated:
    “The consultants’ study indicated that Stanislaus County staff spends an
    average of three minutes for duplication of official records. The costs are
    therefore [¶] 3 minutes @ $0.99 per minute = $2.97.”
    Part V of the 2001 study recommended adjusting the fees for copying official
    records maintained by the clerk-recorder’s officer by lowering the fee for the first page
    from $6 to $3 and increasing the fee for subsequent pages from $1 to $2.6 The study did
    not explain how the estimated cost of $2.97 for the “average of three minutes for
    duplication of official records” related to its per page recommendations. In particular,
    the study did not say whether the three-minute average covered pulling the document and
    copying all pages or copying just the first page. In addition, the study did not address the
    amount of time spent copying subsequent pages of official records, which implies that
    activity was included in the “average of three minutes for duplication of official records.”
    Part VI of the 2001 study provides, in table format, estimates of the impact on
    revenues of the proposed fee adjustments. The table states that the copying fees for the
    fiscal year 1999-2000 totaled $55,870 for 18,575 “units” and predicts that the proposed
    fees will reduce revenue to $44,725 (about 80 percent of the prior total), resulting in a
    loss of $11,145 in revenue. The study did not identify what it meant by a “unit,” but the
    figures provided suggest a “unit” is a page, not an entire document. For instance, revenue
    6       The proposed change in fees would result in a lower charge for documents of three
    pages or less, the same charge (i.e, $9) for four-page documents, and a higher charge for
    documents with five or more pages. Under the proposal, the fee for a copy of a deed of
    trust on a 16-page form (which plaintiff alleges is the standard length) would increase
    from $21 to $33.
    7.
    of $55,870 for 18,575 units yields an average revenue per unit of approximately $3.01.
    With a fee of $6 for the first page of a document, it is mathematically impossible to
    average $3.01 in revenue per document. Therefore, lacking further information about a
    “unit,” the only rational inference is that a “unit” refers to a page.
    Applying basic algebra to the average fee per page (i.e., $55,870/18,575 pages)
    and the information contained in the prior fee structure leads to the conclusion that about
    7,459 documents were pulled and each document contained, on average, slightly under
    two and a half pages.
    County’s 2014 Declarations
    County’s evidence in this case included May 2014 declarations from its auditor-
    controller and its assistant clerk-recorder. The auditor-controller, a certified public
    accountant, stated she attempted to verify the figures used in the 2001 study, but the
    supporting documents going that far back were not available. She summarized the
    consequences by stating: “Thus, we do not know all the specific cost figures from the
    financial records that Mr. Lauwerys used to do his line item calculations in the 2001 Fee
    Study.”
    The auditor-controller’s declaration also addressed the meaning of the terms
    “direct costs” and “indirect costs.” She opined that an appropriate definition of indirect
    costs would not be limited to the ancillary costs necessarily associated with the retrieval,
    inspection, redaction and handling of the document.
    County’s assistant clerk-recorder stated that three minutes was still a fair
    assessment of the typical amount of time that staff members spend with customers in
    providing copies of recorded documents, but some customers require more time than
    others. His declaration also stated (1) official documents dating back to 1978 were
    digitized; (2) official documents, even if digitized, must be maintained on microfilm or
    paper; (3) storing official documents on microfilm is less costly than maintaining paper
    versions and, therefore, County spends money to store and maintain all recorded
    8.
    documents on microfilm; (4) providing a copy of an official record that is not digitized
    and is available only on microfilm frequently takes more than three minutes; and (5)
    approximately 30 percent of all copies of official records currently produced are made
    from microfilm. The process of making copies of a document from microfilm requires
    the document “first be physically located, then the microfilm has to be scrolled through
    until it reaches the first page of the document, each page is adjusted, focused, and
    centered before a copy can be made. It frequently takes multiple adjustments to print a
    clear legible copy. If the document is more than one page, staff has to scroll to the next
    page and make the same adjustments.”
    The assistant clerk-recorder’s declaration included copies of the clerk-recorder’s
    office budget from fiscal year 2000-2001 and fiscal year 2013-2014. The 2000-2001
    budget was from the year that County’s board of supervisors enacted the fee adjustment,
    but it is not the budget relied upon by GFR and Lauwerys in the 2001 study. The 2013-
    2014 budget was offered to show that the costs of operating the clerk-recorder’s office
    has increased and, therefore, the fees charged are still reasonable under present
    conditions.
    The 2001 Fee Ordinance
    The agenda for the June 12, 2001, meeting of County’s board of supervisors
    included an item for the approval of the setting of a public hearing on July 10, 2001, to
    consider the adoption of an ordinance adjusting existing fees charged by the clerk-
    recorder’s office. The action agenda summary prepared for this item referred to sections
    54985 and 54986, stating they authorized the board to increase or decrease any fee or
    charge “‘in the amount reasonably necessary to recover the cost of providing any product
    or service.’” A week later, County issued a notice of public hearing stating that the
    proposed ordinance relating to clerk-recorder’s fees would be considered at the board’s
    July 10, 2001, meeting.
    9.
    On July 10, 2001, County’s board of supervisors unanimously enacted Ordinance
    No. C.S. 763, which set the clerk-recorder’s copy fees at $3 for the first page and $2 for
    each subsequent page.
    PROCEEDINGS
    In February 2014, plaintiff filed a verified petition for writ of mandate alleging the
    copying fees charged by County were excessive relative to the costs allowed by law.
    Plaintiff’s causes of action alleged the copying fees (1) violated section 27366, (2)
    constituted an illegal special tax that violated the voter approval requirement in article
    XIII C of the California Constitution,7 and (3) were adopted as the result of County
    abusing its limited discretion to set fees.
    Later in February 2014, plaintiff filed an ex parte application of issuance of an
    alternative writ. The trial court issued an alternative writ of mandate directing County to
    file a return and appear at a hearing to show cause as to why a peremptory writ of
    mandate should not issue.
    On August 21, 2014, following briefing and argument, the trial court filed a six-
    page ruling on the petition for writ of mandate. The court concluded (1) section 54985
    did not apply to the copying fees charged by County; (2) the meaning of the term
    “indirect cost” used in section 27366 was a significant issue; and (3) the Legislature had
    not limited the definition of “indirect costs,” which had a broad meaning when used in
    business and accounting. The court found the board of supervisors had not abused its
    discretion in setting a fee of $3 for the first page and $2 for each subsequent page. As to
    the constitutional claim, the court found the copying fees were not a special tax.
    In September 2014, the trial court filed an order that denied the petition for writ of
    mandate, discharged the alternative writ, directed judgment to be entered in favor of
    County, and awarded County its costs.
    7      Unlabeled references to articles are to the California Constitution.
    10.
    Plaintiff timely appealed.
    DISCUSSION
    On appeal, plaintiff contends the board of supervisors abused its discretion when it
    enacted the copying fees because (1) there was no substantial evidence supporting the fee
    amounts enacted; (2) the board based its decision on the wrong statute; and (3) it sought
    to recoup costs that were not allowed by the correct statute, section 27366. Plaintiff also
    contends the trial court erred in determining the copying fees were not a special tax
    imposed in violation of the voter approved requirements of article XIII C.
    I.     PETITION FOR WRIT OF ORDINARY MANDATE
    A.     The Writ
    Code of Civil Procedure section 1085, subdivision (a) provides that a writ of
    ordinary mandate “may be issued by any court to any inferior tribunal, corporation,
    board, or person, to compel the performance of an act which the law specially enjoins, as
    a duty resulting from an office, trust, or station .…”
    “Mandamus … is the traditional remedy for the failure of a public official to
    perform a legal duty.” (Common Cause v. Board of Supervisors (1989) 
    49 Cal. 3d 432
    ,
    442.) Mandamus will not lie to control a public agency’s discretion—that is, to force the
    exercise of discretion in a particular manner—but it will lie to correct abuses of
    discretion. (Klajic v. Castaic Lake Water Agency (2001) 
    90 Cal. App. 4th 987
    , 995
    (Klajic).)
    B.     Standards of Review
    When a court reviews a public entities’ decision for an abuse of discretion, the
    court may not substitute its judgment for that of the public entity, and if reasonable minds
    may disagree as to the wisdom of the public entity’s discretionary determination, that
    decision must be upheld. 
    (Klajic, supra
    , 90 Cal.App.4th at p. 995.) Thus, the judicial
    inquiry in an ordinary mandamus proceeding addresses whether the public entity’s action
    11.
    was arbitrary, capricious or entirely without evidentiary support, and whether it failed to
    conform to procedures required by law. (Neighbors in Support of Appropriate Land Use
    v. County of Tuolumne (2007) 
    157 Cal. App. 4th 997
    , 1004.)
    When an appellate court reviews a trial court’s judgment on a petition for a
    traditional writ of mandate, it applies the substantial evidence test to the trial court’s
    findings of fact and independently reviews the trial court’s conclusions on questions of
    law, which include the interpretation of a statute and its application to undisputed facts.
    
    (Klajic, supra
    , 90 Cal.App.4th at p. 995.) The substantial evidence test applies to both
    express and implied findings of fact. (Rey Sanchez Investments v. Superior Court (2016)
    
    244 Cal. App. 4th 259
    , 262; see Madera Oversight Coalition, Inc. v. County of Madera
    (2011) 
    199 Cal. App. 4th 48
    , 66 [under presumption that trial court’s order is correct,
    appellate court infers trial court made implied findings of fact consistent with its order,
    provided such findings are supported by substantial evidence].)
    II.    SUFFICIENCY OF EVIDENTIARY SUPPORT FOR FEE SCHEDULE
    A.     Scope of the Evidence
    Plaintiff’s contention that there is no substantial evidence to support the board of
    supervisors’ decision to charge $3 for the first page and $2 for each additional page for
    copying official records presents the threshold question of what evidence this court may
    consider in conducting its review. As a result, before analyzing the sufficiency of the
    evidence, we address what evidence may be considered and what evidence should be
    excluded from our review.
    1.      Evidence Before the Board
    Plaintiff argues our review of the sufficiency of the evidence should be limited to
    the evidence actually before the board when it approved the new copying fees. Plaintiff
    contends that the sole information provided to the board was the staff recommendation.
    Under this view of the evidence, the 2001 study, Lauwerys’s 2013 deposition transcript,
    12.
    and the May 2014 declarations of County officials were not part of the record of the
    board’s proceedings and, therefore, should be omitted from our evaluation of the
    sufficiency of the evidence.
    In response, County contends that plaintiff’s assertion about the information
    before the board of supervisors is factually incorrect. County cites the declaration of the
    assistant clerk-recorder, which states that when the board of supervisors approved the
    copying fees it relied upon the 2001 study, the board memo/agenda minutes
    recommending the adoption of the fee schedule by ordinance, and the resolution
    approved by the board after the hearing.
    In the trial court, plaintiff objected to the assistant clerk-recorder’s declaration on
    the ground that he was not “in the office in 2001 and his testimony is incompetent
    hearsay.” The trial court did not explicitly rule on this objection. Therefore, we infer the
    trial court impliedly denied the objection. (See Denham v. Superior Court (1970) 
    2 Cal. 3d 557
    , 564 (Denham) [trial court’s judgment is presumed correct and appellate
    courts indulge all presumptions in its favor].) On appeal, plaintiff has not challenged this
    implicit evidentiary ruling. Accordingly, we accept County’s factual assertion that the
    2001 study was relied upon by the board of supervisors when it adopted the new copying
    fees.
    2.     Deposition and Declarations
    As to the admissibility of evidence not before the board of supervisors in 2001, we
    are aware of the well-settled general rule that extra-record evidence is inadmissible in a
    traditional mandamus actions challenging quasi-legislative administrative decisions.
    (Western States Petroleum Assn. v. Superior Court (1995) 
    9 Cal. 4th 559
    , 574.) This
    general rule might apply to Lauwerys’s 2013 deposition transcript, the May 2014
    declarations of County officials, and the clerk-recorder’s office budgets for fiscal years
    13.
    2000-2001 and 2013-2014. Alternatively, an exception or exceptions to the general rule
    might apply.
    As to the transcript of Lauwerys’s 2013 deposition, that transcript was submitted
    to the court as an exhibit to plaintiff’s verified petition. Thus, plaintiff has not objected to
    its admissibility. Therefore, we will treat the transcript as part of the evidentiary record.
    As to the declarations and related attachments submitted by County, plaintiff’s
    opening brief does not challenge the trial court’s implicit denial of objections relating to
    those documents. Therefore, we will treat those declarations and attachments as part of
    the evidentiary record.
    3.     Dictionary Definitions
    Plaintiff’s opening brief challenges the part of the trial court’s written ruling
    stating that “County has presented this court with admissible evidence that the term
    ‘indirect costs’ is a broad term when used in business or accounting.” Plaintiff interprets
    this statement as an erroneous “finding that dictionary definitions are ‘admissible
    evidence.’”
    We conclude the trial court did not err in stating County presented admissible
    evidence about the meaning of “indirect costs.” The declaration of the auditor-controller
    addressed the meaning of the term “indirect costs” and could have been the admissible
    evidence to which the court referred.
    Furthermore, even if the trial court considered and relied on the dictionary
    definitions submitted by County, that reliance was not error. When interpreting a statute,
    courts “appropriately refer to the dictionary definition” to ascertain the ordinary, usual
    meaning of a word. (Wasatch Property Management v. Degrate (2005) 
    35 Cal. 4th 1111
    ,
    1121-1122.) Moreover, mandatory language in Evidence Code section 451, subdivision
    (e) requires judicial notice be taken of “[t]he true signification of all English words and
    phrases.” (See Sierra Club v. Superior Court (2013) 
    57 Cal. 4th 157
    , 171 [Supreme Court
    14.
    took judicial notice of dictionary definition of “program”]; Golden Security Thrift &
    Loan Assn. v. First American Title Ins. Co. (1997) 
    53 Cal. App. 4th 250
    , 256 [“‘true
    signification’” of a word is best derived from dictionary definitions].)
    Accordingly, plaintiff has not demonstrated that relying on dictionary definitions
    constituted error.
    4.     Summary
    Plaintiff has not shown the trial court committed evidentiary error and, therefore,
    we will consider all of the evidence presented to the trial court. As to the evidence that
    was not before the board of supervisors when it adopted the new fee schedule in 2001, it
    is relevant to the question whether the fee schedule is out-of-date and its continued
    application to present day copy requests offends the statutory and constitutional
    parameters for such fees.
    B.     Correlating Costs to Fees
    Section 27366 states that fees shall be set in an amount necessary to recover the
    direct and indirect costs of providing the copies of the official record. Consequently, the
    copying fees of $3 for the first page and $2 for each subsequent page of an official record
    must be based on the costs of providing the copies.
    1.     Framing the Issue
    Plaintiff’s insufficiency of the evidence argument presents the following issue.
    Does the evidence support a finding that County incurred $3 in costs to copy the first
    page of an official document and $2 in costs to copy each subsequent page?
    For purposes of analyzing this issue, we assume that (1) County’s time-based
    method of determining the costs of copying official records complied with applicable law
    and (2) the specific items of costs included in County’s application of that method were
    direct and indirect costs under section 27366. Stated another way, plaintiff’s claims of
    legal error are separated from our analysis of the sufficiency of the evidence.
    15.
    2.     Method for Calculating Costs of a Service
    We accept the implied finding that County’s board of supervisors relied on the
    2001 study when it adopted the new copying fees. The 2001 study used a time-based
    approach or method for calculating the costs of a particular service. Specifically, that
    method combined various costs of the clerk-recorder’s office and then spread those costs
    across the amount of time staff spent doing their work. These steps yielded a cost per
    minute for staff time. Next, the cost per minute of staff time was multiplied by an
    estimate of the average number of minutes it took a staff member to complete a service.
    This multiplication yielded the study’s estimate of the cost of a particular service.
    The 2001 study determined that the costs of the clerk-recorder’s office totaled
    $58.69 per hour of productive staff time and rounded this amount to $0.99 per minute.
    As to the time spent copying official records, the study estimated “staff spends an
    average of three minutes for duplication of official records.” Multiplying three minutes
    by the per minute cost, the study concluded the costs were $2.97.
    3.     Apportioning Costs to Pages Copied
    As described earlier, the study did not explain how the $2.97 in costs related to the
    per page recommendations. For instance, the study did not state whether the average of
    three minutes included only the time spent to obtain a copy of the first page or,
    alternatively, included the time spent copying all pages of the requested document.
    Furthermore, unlike the 1994 study, the 2001 study did not separately address the amount
    of time spent copying subsequent pages of official records. Consequently, there is no
    reasonable basis in the 2001 study for inferring that the “average of three minutes for
    duplication of official records” was limited to the time spent copying the first page.
    Therefore, the cost of $2.97 identified in the 2001 study appears to be an average cost of
    providing a copy of the entire official record and does not provide information about
    costs per page.
    16.
    This interpretation of the three-minute average in the 2001 study as relating to the
    entire document is not contradicted by the study’s attachments, the 2013 deposition of
    Lauwerys, or the declarations submitted by County. For instance, the assistant clerk-
    recorder’s declaration stated, “I believe that three minutes is still a fair assessment of the
    typical amount of time that staff members spend with customers in providing copies of
    recorded documents.” This statement supports the interpretation that the three-minute
    average is for the time spent providing a copy of the document, not just the first page.
    Similarly, the other documents in the record provide no evidence of the amount of time
    County staff spent in 2001 (1) obtaining a copy of only the first page of a document or (2)
    copying the second and subsequent pages of a document, either on a per page basis or for
    all pages after the first.
    To illustrate this point, we consider the charges of (1) $5 for a two-page copy; (2)
    $15 for a seven-page copy; (3) $45 for a 22-page copy; and (4) $61 for a 30-page copy.
    If these fees are truly based on the amount of staff time spent providing the copies, one
    could calculate the amount of time staff would have to spend to justify the fee for a
    particular length document by dividing the fee charged by the cost figure of $0.99 per
    minute. Performing this calculation leads to the conclusion that staff would have to take
    five minutes to provide a copy of an official record with two pages in order to justify the
    $5 charged for the copy. Similarly, the fees charged would reflect the time-based
    approach to costs if it took 15 minutes to provide a copy of a seven-page document, 45
    minutes for a 22-page document, and over one hour for a 30-page document.
    However, the record contains no evidence that documents with these page lengths
    require that much staff time to copy and process. The absence of evidence about the
    amount of time spent copying the second and subsequent pages of a document renders it
    impossible to apply the time-based methodology set forth in the 2001 study to calculate
    the costs to County of providing copies of those pages. Therefore, we have eliminated
    17.
    the time-based methodology as a way to support the fees charged for copies of the second
    and subsequent pages of an official document.
    Next, we next address whether the record contains evidence of an alternate method
    for calculating County’s cost of providing copies of those pages. County’s briefing does
    not argue an alternate method exists and plaintiff’s reference to the fees of $0.15 per page
    charged by commercial copying services such as Kinko’s was found inapplicable to the
    more complex services provided by the clerk-recorder’s office.8 Furthermore, our
    independent review of the record has not uncovered an alternate method. Therefore, we
    conclude there is no evidentiary support for an alternative to the time-based approach for
    calculating the costs to County of providing copies of the second and subsequent pages of
    an official record.
    4.      Conclusions: The Evidence Was Insufficient
    We conclude that the record lacks evidence, substantial or otherwise, that the cost
    to County of providing copies of the second and subsequent pages of an official record is
    $2 per page. In other words, that portion of the fee schedule is “entirely without
    evidentiary support” for purposes of the abuse of discretion standard of review.
    8       The cost of copying documents has come before this court in a variety of legal
    contexts. In water management litigation, a copy company charged an average of 16.93
    cents per page to provide 16 copies of the 17,766-page administrative record of
    proceedings. (Friends of the Santa Clara River v. Castaic Lake Water Agency (2004)
    
    123 Cal. App. 4th 1
    , 8, fn. 9.) In environmental litigation, this court upheld an award of
    costs for photocopying and binding the administrative record that equated to 17.92 cents
    per page. (Wagner Farms, Inc. v. Modesto Irrigation Dist. (2006) 
    145 Cal. App. 4th 765
    ,
    777.) This figure was based on the amount charged by the copy company plus tax.
    (Ibid.) In an unfair competition case, this court affirmed an award of $30,495 in costs for
    photocopying business documents admitted into evidence as exhibits—an average cost
    per page of about 19 cents. (El Dorado Meat Co. v. Yosemite Meat & Locker Service,
    Inc. (2007) 
    150 Cal. App. 4th 612
    , 618.) These copying costs might provide a relevant
    comparison to a county’s cost of duplication, but do not include other aspects of the
    service provided by counties, such as organizing, storing, and pulling the official record
    requested by a customer.
    18.
    (Neighbors in Support of Appropriate Land Use v. County of 
    Tuolumne, supra
    , 157
    Cal.App.4th at p. 1004.) Accordingly, County’s board of supervisors abused its
    discretion when it approved a fee schedule that charged $2 per page for subsequent
    pages.
    Furthermore, the record lacks evidence, substantial or otherwise, that the cost to
    County of providing a copy of the first page of a requested document was $3. Instead,
    the 2001 study demonstrates that (1) it cost County an average of approximately $3 to
    provide a copy of the entire document requested and (2) the average length of a requested
    document was about two and a half pages. Consequently, one cannot rationally conclude
    that it costs County as much to provide the first page alone as it costs to provide a copy of
    all pages of an average length document. Accordingly, County’s board of supervisors
    abused its discretion when it approved the portion of the fee schedule that charged $3 for
    the first page of a requested document.
    In short, there was an apples-versus-oranges type disconnect between the 2001
    study’s application of the time-based methodology to estimate per document costs and its
    recommendation to impose copying fees on a per page basis.
    C.     Prejudice
    1.     Basic Principles
    When a party seeking a writ of traditional mandamus has established an abuse of
    discretion, the issuance of the writ is not automatic. That party also must show prejudice
    resulted from the public agency’s action. (Gordon v. Horsley (2001) 
    86 Cal. App. 4th 336
    ,
    351; art. VI, § 13 [miscarriage of justice required for reversal].)
    2.     Showing of Prejudice
    Plaintiff’s verified petition alleges it purchased a copy of a two-page document on
    October 23, 2013, and was charged $3 for the copy of the first page and $2 for the copy
    of the second page. A receipt attached to plaintiff’s petition shows plaintiff paid County
    19.
    this $5 photocopy fee. Plaintiff’s attachments also show that in December 2013 it
    submitted a written claim for the overcharges and County rejected the claim in January
    2014.
    We conclude plaintiff has shown prejudice in the form of an overcharge for the
    copy of the two-page document. The 2001 study constitutes evidence that it cost the
    clerk-recorder’s office an average of approximately $3 to process a request for a copy of
    an official record and the average length of a requested document was two and a half
    pages. Thus, the charge of $5 for a copy of a document of below average length
    exceeded the costs of providing that copy and the overcharge is sufficient to establish the
    requisite prejudice.
    The question of the appropriate appellate relief for the prejudicial abuse of
    discretion shown by plaintiff is addressed in part III.E, post.
    III.    DIRECT AND INDIRECT COSTS
    Our review of the sufficiency of the evidence proceeded on the assumption that
    County applied the correct legal definition of costs when it adopted its fee schedule. Our
    next step is to examine that assumption and plaintiff’s contention that the trial court and
    the board of supervisors committed legal error by construing the phrase “direct and
    indirect costs” too broadly. Plaintiff argues that County’s erroneous interpretation
    allowed for the recoupment of more costs than authorized by section 27366.
    A.     Sections 27360 and 27366
    As background, we note that section 27360 states that “the county recorder shall
    charge and collect the fees fixed in this article.” The use of the word “shall” in the phrase
    “shall charge and collect” means it is mandatory for counties to charge the referenced
    fees. (See § 14 [“shall” is mandatory].) Section 27366 appears later in that article of the
    Government Code and addresses copying fees by stating:
    “The fee for any copy of any other record or paper on file in the office of
    the recorder, when the copy is made by the recorder, shall be set by the
    20.
    board of supervisors in an amount necessary to recover the direct and
    indirect costs of providing the product or service .…”
    Section 27366 has not been changed since the enactment of Assembly Bill No.
    130 (1993-1994 Reg. Sess.), which replaced the fixed fees of one dollar for the first page
    and 50 cents for each additional page with a cost-based approach. (See Stats. 1993, ch.
    710, § 3, pp. 4039-4040.)
    The primary issue of statutory construction involves the phrase “direct and indirect
    costs.” Before addressing the meaning and application of this phrase, we address three
    other issues that establish part of the legal context or foundation for the interpretation of
    that phrase.
    B.      Foundational Issues
    1.     Constitutional Right of Access
    First, we address the constitutional foundation for plaintiff’s view of how section
    27366 should be interpreted. Plaintiff argues copying fees affect the people’s right of
    access and, therefore, the statutory provisions addressing such fees must be narrowly
    interpreted to lessen its restrictions on the right of access. We reject this argument, but
    conclude the constitutional provision will play a role in how our interpretation of section
    27366 is applied to the facts of this case on remand.
    In 2004, California voters approved Proposition 59—known as the “Sunshine
    Initiative”—and amended article I, section 3 by adding subdivision (b). (POET, LLC v.
    State Air Resources Bd. (2013) 
    218 Cal. App. 4th 681
    , 750 (POET).) Subdivision (b)(1) of
    section 3 of article I currently reads:
    “The people have the right of access to information concerning the conduct
    of the people’s business, and, therefore, the meetings of public bodies and
    the writings of public officials and agencies shall be open to public
    scrutiny.”
    Subdivision (b)(2) of section 3 of article I currently states:
    21.
    “A statute, court rule, or other authority, … shall be broadly construed if it
    furthers the people’s right of access, and narrowly construed if it limits the
    right of access. A statute, court rule, or other authority adopted after the
    effective date of this subdivision that limits the right of access shall be
    adopted with findings demonstrating the interest protected by the limitation
    and the need for protecting that interest.”
    Plaintiff contends this provision requires a narrow construction of the costs that
    may be recouped under section 27366. This contention implies that County’s recovery of
    the costs of providing copies of official records “limits the right of access.” (Art. I, § 3,
    subd. (b)(2).) This implication appears to be based on the idea that higher fees limit
    access and lower fees improve access. We recognize that the fees charged to a person
    requesting a copy of an official record are an important factor relating to access, but fees
    are not the exclusive factor relevant to access.
    The evidence presented in this case shows that (1) “access” has a monetary
    component, an elapsed time component and a convenience component and (2) there are
    tensions or tradeoffs among these components. For instance, charging low fees might
    improve access by reducing financial barriers, but also could adversely affect the ease
    and speed of access. For instance, low fees could lead to a reduction in the number of
    hours the clerk-recorder’s office takes requests for copies and an increase in the time that
    elapses between the submission of the request and the delivery of the copy to the
    customer. Therefore, reducing the fees charged ultimately could make obtaining copies a
    more time consuming, less convenient process for the customer. The tension between the
    different factors relevant to access lead us to conclude that the constitutional provision
    designed to further the people’s right to access should be interpreted in a way that
    balances the different components and does not overemphasize cost.
    In the present case, the evidence before the trial court supports an implied finding
    that the reduction of the copying fees would adversely affect the timeliness and
    convenience of access. The declaration of the assistant clerk-recorder explicitly
    addressed potential consequences of changing the fees charged for copies by stating:
    22.
    “The diminution in revenue without the current copy fees could result in
    negative outcomes: The wait times that an individual would experience in
    seeking assistance of the Clerk-Recorders’ Office staff would be
    significantly increased and/or the daily hours of the Recorder’s Office
    could be reduced for production of copies. I do not anticipate that the
    amount of work requested would diminish proportionately, rather, I would
    expect that it would simply take much longer for the public to obtain the
    same services that they now receive from the Clerk-Recorder’s Office.”
    Plaintiff has not addressed this evidence, the implied finding it supports, or the
    multifaceted nature of access. The declaration constitutes substantial evidence
    supporting the trial court’s implied finding. Therefore, we accept that finding and reject
    the view that higher copying fees only have the effect of limiting access to official
    records. As a result, we conclude that the phrase “direct and indirect costs” in section
    27366 is not required to be as “narrowly construed” as is reasonably possible to comply
    with subdivision (b)(2) of section 3 of article I. Instead, the statute should be interpreted
    in a manner that recognizes costs are a significant, but not the only, factor that affects the
    public’s access to documents. The interpretation adopted below bears this mind.
    Furthermore, on remand when the trial court applies the statutory interpretation to
    the evidence presented to determine whether specific items qualify as indirect costs that
    can be factored into the cost calculation, the court should keep in mind the conflicting
    factors relevant to access and the constitutional goal of furthering access.
    2.     Fees Exceeding Costs
    Next, we address a basic question about section 27366 and the leeway or
    discretion it might provide a board of supervisors. Does its phrase “an amount necessary
    to recover direct and indirect costs of providing the product or service” prohibit a board
    of supervisors from setting fees in excess of the costs of providing copies? This issue is
    not vigorously contested because County does not argue it may collect fees that exceed
    its costs. Nonetheless, we address this issue of statutory interpretation because it
    23.
    provides part of the foundation for analyzing the meaning of the phrase “direct and
    indirect costs,” which is the primary source of controversy in this appeal.
    Section 27366 does not appear to be ambiguous on the issue of fees that exceed
    costs, but we will assume for the sake of discussion that it is reasonably possible to
    interpret the phrase “an amount necessary to recover” as setting a minimum and not a
    ceiling. Under this assumption, the text can be reasonably interpreted as authorizing fees
    in “an amount necessary to recover or exceed” the costs of providing copies.
    However, we reject the interpretation that section 27366 sets a minimum without
    establishing a maximum for the fees. Such an interpretation is contrary to the intent of
    the Legislature. A Senate floor analysis states the amendments proposed by Assembly
    Bill No. 130 “replace the current statutory fee limits, but permit supervisors to supersede
    them, so long as fees do not exceed the cost of the service provided.” (Off. of Sen. Floor
    Analyses, 3d reading analysis of Assem. Bill No. 130 (1993-1994 Reg. Sess.) as amended
    Aug. 23, 1993, p. 1.) Based on this legislative history, we resolve any ambiguity in
    section 27366 by interpreting it to prohibit fees in excess of the direct and indirect cost of
    providing copies of official records.
    3.     Discretion to Set Fees
    Another question about section 27366 is whether it grants a board of supervisors
    any discretionary authority when setting copying fees. The statute provides that copying
    fees “shall be set by the board of supervisors.” (§ 27366.) The use of the mandatory
    term “shall” means that boards of supervisors have a mandatory obligation to set copying
    fees. However, the use of the word “shall” does not necessarily mean setting fees
    involves no discretion. (See State Dept. of State Hospitals v. Superior Court (2015) 
    61 Cal. 4th 339
    , 348-349 [mandatory obligation to perform a function does not establish how
    the function should be performed where the function itself involves the exercise of
    24.
    discretion]; Common Cause v. Board of 
    Supervisors, supra
    , 49 Cal.3d at p. 446
    [mandamus will lie where governmental entity fails to exercise discretion].)
    The statutory obligation to set copying fees requires a board of supervisors to
    determine “an amount necessary to recover” costs. This determination requires an
    exercise of judgment and is not simply a matter of performing a mathematical calculation
    that produces a single correct answer. (See Thompson v. County of Alameda (1980) 
    27 Cal. 3d 741
    , 748-749 [ministerial act leaves no choice, but a discretionary obligation
    involves comparisons, evaluations, choices and judgments].) Consequently, we conclude
    section 27366 grants a board of supervisors some discretionary authority when setting
    copying fees. That discretion, however, is limited by the phrase “direct and indirect
    costs.” (See People ex rel. Dept. of Corporations v. SpeeDee Oil Change Systems, Inc.
    (1999) 
    20 Cal. 4th 1135
    , 1144 [“discretion is limited by the applicable legal
    principles”].)9
    C.     Direct and Indirect Costs
    1.     Ambiguity
    Our analysis of the meaning of the phrase “direct and indirect costs” begins with
    the usual threshold question of whether these words are ambiguous—that is, reasonably
    susceptible to more than one interpretation. (Kirby v. County of Fresno (2015) 
    242 Cal. App. 4th 940
    , 967; Coburn v. Sievert (2005) 
    133 Cal. App. 4th 1483
    , 1494-1496.)
    We conclude the term “direct costs” is not ambiguous. Both parties appear to
    accept the definition of “direct costs” adopted in North County Parents Organization v.
    Department of Education (1994) 
    23 Cal. App. 4th 144
    . That case addressed the meaning
    9      Plaintiff contends the trial court erred in finding that County had unlimited
    discretion to set the fees. The trial court did not explicitly state County had unlimited
    discretion, but did state “[t]he case turns on the definition of ‘indirect costs’ in § 27366.”
    Under the principles of appellate review that guide our interpretation of trial court orders,
    we conclude the trial court correctly decided the statutory phrase “indirect costs” limited
    County’s discretion in setting the amount of the fees.
    25.
    the phrase “direct costs of duplication” used in section 6257. (North County Parents
    
    Organization, supra
    , at pp. 147-148.) The court concluded the “direct cost of duplication
    is the cost of running the copy machine, and conceivably also the expense of the person
    operating it.” (Id. at p. 148.) The limiting prepositional phrase “of duplication” caused
    the court to conclude the direct cost of ancillary tasks, such as document retrieval,
    inspection and handling were excluded. (Ibid.) In contrast, the limiting prepositional
    phrase in section 27366 is “of providing the product or service,” which encompasses
    more than the cost of duplication. Therefore, we conclude that the direct costs of
    providing copies of official records is the cost of operating the equipment used to satisfy
    the request and the cost of the employee time taken to provide the service, and the cost of
    the paper and toner used to make the copies.
    In contrast, we conclude the term “indirect costs” is ambiguous because it does not
    have a single, plain meaning. Among other things, the variety of dictionary definitions of
    “indirect costs” presented by County establish that there is no single definition that can be
    classified as the ordinary, usual meaning.
    2.     Role of Common Law
    Plaintiff addresses the ambiguity in the term “indirect costs” by arguing it must be
    interpreted consistent with the common law. Specifically, plaintiff argues that (1) the
    common law imposes mandatory limits on the costs that ordinary user fees may recoup
    and (2) copying fees are ordinary user fees, not regulatory user fees. Plaintiff contends
    that ordinary user fees are charged only to those who use the goods or services and the
    amount charged may recoup only those costs reasonably related to the actual goods or
    services provided.
    We conclude the cases discussing the common law limits on ordinary user fees are
    not authority for the meaning of the term “indirect costs” used in section 27366. The
    legislative history referenced in plaintiff’s appellate brief does not show the Legislature
    26.
    intended common law principles would define the scope of the term “indirect costs.”
    Therefore, we conclude the ambiguity in the term “indirect costs” used by section 27366
    is not resolved by using common law principles relating to ordinary user fees.
    3.     Unfair Practices Act: Reasonably-Related-To Test
    California’s Unfair Practices Act (Bus. & Prof. Code, § 17000 et seq.) prohibits a
    business from selling “any article or product at less than the cost thereof” for the purpose
    of injuring competitors or destroying competition. (Bus. & Prof. Code, § 17043.) The
    Unfair Practice Act also defines “cost,” “cost of doing business” and “overhead expense.”
    (Bus. & Prof. Code, §§ 17026, 17027, 17029.)
    In Turnbull & Turnbull v. ARA Transportation, Inc. (1990) 
    219 Cal. App. 3d 811
    (Turnbull), the court addressed the appropriate cost standard for determining whether a
    sale violated the Unfair Practices Act by being below cost. 
    (Turnbull, supra
    , at pp. 819-
    820.) The court stated the statute defined cost to include all variable and fixed costs and,
    consequently, employed a fully allocated cost or fully distributed cost standard. (Id. at p.
    820.) Plaintiff cites this case for the principle that “there are many ways of fully
    allocating costs, [but] the possibilities are not without limitation. To be legally
    acceptable, the allocation of indirect or fixed overhead costs to a particular product or
    service must be reasonably related to the burden such product or service imposes on the
    overall cost of doing business.” (Id. at p. 822.)
    County’s brief does not address Turnbull or the approach to costs used under the
    Unfair Practices Act. Moreover, the approach County takes to indirect costs does not
    impliedly contradict the “reasonably related to” principle from Turnbull. Indeed, County
    quotes a Judicial Council document that states the full cost recovery of services includes
    “an appropriate share of indirect costs that can be attributed reasonably to the activity or
    service provided.”
    27.
    Based on plaintiff’s reliance on Turnbull and the definitions of indirect costs
    presented by County, we conclude that the ambiguity in the term “indirect costs” is
    resolved by a general test that requires such costs to be reasonably attributed to (i.e.,
    reasonably related to) providing copies and excludes costs that cannot be reasonably
    attributed to the service of providing copies. The application of this test presents a
    question of fact, which must be decided by a county’s board of supervisors when it sets
    the fee for copying official documents.
    4.     Role of Section 54985
    Neither party contends section 54985 is the statute that controls the copying fees
    County must charge. Similarly, the trial court explicitly concluded that section “54985
    does not apply.” We conclude section 27366 applies to the copying fees and, therefore,
    we join the parties and the trial court in concluding section 54985 has no direct
    application in this case. Nonetheless, section 54985 is part of the overall statutory
    scheme governing cost recoupment by county and, therefore, it must be considered when
    interpreting section 27366. 
    (POET, supra
    , 218 Cal.App.4th at p. 749 [ambiguous
    statutory provision must be construed in context and with reference to the entire statutory
    scheme].) In other words, section 27366 must be construed in a manner that avoids
    disharmony with section 54985.
    Section 54985 is set forth in the chapter of the Government Code addressing
    county fees and it provides in relevant part:
    “(a) Notwithstanding any other provision of law that prescribes an amount
    or otherwise limits the amount of a fee or charge that may be levied by a
    county, … a county board of supervisors shall have the authority to
    increase or decrease the fee or charge, that is otherwise authorized to be
    levied by another provision of law, in the amount reasonably necessary to
    recover the cost of providing any product or service or the cost of enforcing
    any regulation for which the fee or charge is levied. The fee or charge may
    reflect the average cost of providing any product or service .… Indirect
    costs that may be reflected in the cost of providing any product or service
    28.
    … shall be limited to those items that are included in the federal Office of
    Management and Budget Circular A-87 on January 1, 1984. [¶] … [¶]
    “(c) This chapter shall not apply to any of the following: [¶] … [¶]
    “(6) Any fee charged or collected by a county recorder or local
    registrar for filing, recording, or indexing any document, performing any
    service, issuing any certificate, or providing a copy of any document
    pursuant to Section … 27366 of the Government Code .…” (Italics added.)
    Plaintiff contends the board of supervisors erred by relying on section 54985 to
    adopt an expansive definition of “indirect costs.” Plaintiff argues the Legislature chose to
    address copying fees in a separate statute and this legislative decision demonstrates an
    intent for section 27366 to take a narrower approach to indirect costs than that taken in
    section 54985. In contrast, County draws the opposite inference about the legislative
    intent underlying the decision to address copying fees in a separate statute, arguing that it
    is reasonable to infer that the costs included in the definition by federal Office of
    Management and Budget Circular A-87 are included in the definition of “indirect costs”
    under section 27366, but counties are not limited to recouping the costs covered by
    Circular A-87. Consequently, County argues that section 54985 and its reference to
    Circular A-87 is helpful in defining a minimum for the indirect costs recoverable under
    section 27366.
    The record before this court does not contain a copy of the 1984 version of
    Circular A-87. The record does contain a copy of the version of Circular A-87 as revised
    by a May 20, 2004, notice. (70 Fed.Reg. 51910 (Aug. 31, 2005) [relocating Circular A-
    87 to 2 C.F.R. Part 225]; see 60 Fed.Reg. 26484 (May 17, 1995) [adoption of revisions to
    Circular A-87].)10
    Based on the sparse record before this court, we are reluctant to establish any hard
    and fast rules about the role of section 54985 and, more particularly, Circular A-87 in
    10    It appears that “45 CFR part 75 superseded OMB Circular A-87.” (80 Fed.Reg.
    48200, 48221 (Aug. 11, 2015).)
    29.
    defining the meaning of “indirect costs” for purposes of section 27366. For example, it
    would be imprudent to find, as a matter of law, that the various categories of indirect
    costs identified in a particular version of Circular A-87 always constitute costs that are
    reasonably attributed to (i.e., related to) to a county’s providing copies of official records
    and, therefore, satisfy the “reasonably attributed to” test approved in part III.C.3, ante.
    Instead, we conclude that versions of Circular A-87 might provide useful guidance, but
    cannot provide definitive answers under the reasonably-attributed-to test that defines
    “indirect costs” for purposes of section 27366 because that test presents a question of fact
    dependent upon the surrounding circumstances.
    5.     Summary
    We conclude the term “direct costs” is unambiguous, but the term “indirect costs”
    is reasonably susceptible to more than one interpretation. We further conclude that the
    ambiguity in the term “indirect costs” is resolved by requiring such costs be reasonably
    attributed to (i.e., reasonably related to) the service of providing copies and by excluding
    costs not reasonably attributed to the service of providing copies. The application of this
    test is dependent upon the board of supervisors making legislative findings of fact under
    the reasonably-attributed-to standard.
    D.     Specific Applications of Test
    1.     Cost-of-Service Methodology
    Plaintiff’s appellate briefing suggests the time-based method of calculating costs
    used in the 1994 and 2001 studies was inappropriate. Because this case requires further
    proceedings, we briefly address this suggestion to provide guidance on remand.
    The choice of methodology for calculating a county’s cost of providing copying
    services is a matter committed to the discretion of the board of supervisors because there
    is no single legally correct methodology. Examples of different methodologies include
    the cost of service approach used for setting rates of public utilities, which includes a
    30.
    reasonable rate of return on the “rate base”—that is the value of the property devoted to
    public use. (City and County of San Francisco v. Public Utilities Com. (1971) 
    6 Cal. 3d 119
    , 122.) Also, antitrust and unfair competition law present different approaches to
    calculating the cost of providing a good or service. 
    (Turnbull, supra
    , 219 Cal.App.3d at
    p. 820 [fully allocated cost equated with average total cost, which included both fixed and
    variable costs attributable to each unit of output].) Therefore, we conclude a board of
    supervisors’ choice of method for determining direct costs and allocating indirect costs is
    subject to review under the abuse of discretion standard. Consequently, the choice must
    not be arbitrary, capricious or entirely without evidentiary support. (Neighbors in
    Support of Appropriate Land Use v. County of 
    Tuolumne, supra
    , 157 Cal.App.4th at p.
    1004.)
    Based on the record before us, we are not able to decide whether the use on
    remand of the time-based method of allocating costs would constitute an abuse of
    discretion. For instance, we cannot predict whether the evidence before the board of
    supervisors when it makes its decision will be sufficient to support using the time-based
    method. Consequently, if the time-based method is used on remand, we cannot decide
    whether the use of the concept of productive staff time will be supported by sufficient
    evidence.
    2.     Items or Categories Plugged into Method
    Once the method for calculating County’s cost of providing copying services has
    passed scrutiny under the abuse of discretion standard, the specific categories and items
    of cost that are plugged into the method must satisfy the tests for direct and indirect costs.
    For example, if the cost of staff overtime is included as an indirect cost, there must be
    evidence in the record to support a finding that overtime can be reasonably attributed to
    (i.e., reasonably related to) providing the service of copies of official records.
    31.
    E.      Appellate Relief and the Contents of the Writ of Mandate
    The appellate briefing has devoted little space to addressing the specific
    instructions that should be included in the writ of mandate issued to County’s board of
    supervisors.
    1.    Need for Interim Fee Schedule
    The first question we address is whether the current fee schedule should be
    invalidated and replaced with another schedule while the board of supervisors considers
    resetting the copying fees.
    We conclude there is no need for an interim fee schedule under the facts of this
    case. First, any overcharges to plaintiff that occurred during the period within the statute
    of limitations can be remedied by an award of damages that acts as a refund of the
    amount overcharged. In other words, there is a legal remedy available and, therefore, it is
    not necessary for the writ of mandate to attempt to remedy past or continuing
    overcharges, if any. Second, the record before this court lacks sufficient information for
    us to adopt a fee schedule that complies with section 27366 and sets those fees in an
    amount necessary to recover direct and indirect costs of providing copies in 2016.
    2.    Directions for Resetting the Copying Fees
    The second question concerning the contents of the writ of mandate relates to the
    level of detail in our instructions about the direct and indirect costs that must be
    recovered through the charging of fees. The prayer in plaintiff’s petition for writ of
    mandate requested a writ directing County “to demand and collect fees for copies of
    records on file in the office of the County Recorder that are limited to the recoupment of,
    only, the costs of paper, ink and toner to print and copy the documents; the photocopier
    used to make the copy and the cost of its operation and maintenance; the salary and
    benefits of the person making the copy; and the costs necessarily associated with the
    retrieval, inspection, redaction and handling of the document being copied.”
    32.
    County has not addressed the directions the writ of mandate should give for the
    resetting of the copying fees. However, County’s arguments about the appropriate
    definition of direct and indirect costs suggest it would not object to a writ stating that (1)
    recoverable direct costs include the amounts paid for (a) the paper, ink and toner used to
    make the copy, (b) the photocopier, including its operation and maintenance, and (c) the
    salary and benefits of the person making the copy; and (2) recoverable indirect costs are
    the overhead cost of operating the clerk-recorder’s office and are not tied to any one
    particular customer or copy and include (a) salary and benefits of all staff necessary for
    operating the clerk-recorder’s office, (b) lease payments for the building and equipment,
    (c) costs of utilities, services contracts, computers, equipment, and furniture; (d)
    maintenance and depreciation of office equipment; (e) office cleaning; and (f) insurance,
    office supplies and necessary travel expenses.
    Based on the factual nature of reasonably-attributed-to standard (see pt. III.C.3,
    ante) for determining the indirect costs of providing copies of official records, we
    conclude that the writ of mandate should direct the board of supervisors to apply this
    standard in determining the indirect costs that must be recovered in the fees charged.
    IV.    SPECIAL TAXES AND THE CLAIM OF TRIAL COURT ERROR*
    Plaintiff’s claim that the trial court committed constitutional error need not be
    discussed in detail because this matter is being remanded with directions for the board of
    supervisors for further proceedings on the statutory claim.
    Article XIII C states that local governments may not impose a “special tax”
    without the electorate approving that tax by a two-thirds majority vote. (Art. XIII C, § 2,
    subd. (d).) It also defines the term “tax” to include charges that “exceed the reasonable
    costs to the local government of providing the service or product.” (Art. XIII C, § 1,
    subd. (e)(2).)
    *      See footnote, ante, page 1.
    33.
    We conclude that copying fees limited to the recovery of direct and indirect costs
    in accordance with section 27366 will not “exceed the reasonable costs to the local
    government of providing the [copies]” for purposes of article XIII C, section 1,
    subdivision (e)(2). Conversely, copying fees that fail to satisfy the statutory requirement
    cannot be regarded as reasonable for purposes of article XIII C.
    Based on our conclusions about the relationship between the constitutional and
    statutory provisions, we further conclude that (1) plaintiff’s constitutional cause of action
    overlaps with its claim under section 27366; (2) the reversal and reinstatement of the
    statutory claim results in the constitutional claim also being “at large” after remand; and
    (3) the writ of mandate need not provide the board of supervisors with separate
    instructions for how to comply with article XIII C because of the overlap between the
    statutory and the constitutional claim.
    DISPOSITION
    County of Stanislaus’s request for judicial notice, filed August 26, 2015, is granted
    as to Exhibits A and B (controller’s manual and handbook) and denied as to Exhibits C
    through E (judgments from other superior court proceedings).
    County of Stanislaus’s request for judicial notice, filed September 17, 2015,
    relating to the legislative history for section 54985 of the Government Code is granted.
    The judgment is reversed and the matter remanded for further proceedings. The
    superior court is directed to vacate its August 21, 2014, ruling on the petition for writ of
    mandate and enter a new order that grants the petition for writ of mandate.
    The superior court shall issue a peremptory writ of mandate compelling County’s
    board of supervisors to (1) consider the matter of fees charged by the clerk-recorder’s
    office for copying official records; (2) make findings under section 27366, supported by
    substantial evidence, as to the fee amount necessary to recover the direct and indirect
    costs of providing the copies; (3) determine what constitutes an “indirect cost” by using
    the general test that requires such costs to be reasonably attributed to (i.e., reasonably
    34.
    related to) the service of providing copies and rejects costs not reasonably attributed to
    the service of providing copies; and (4) set the copying fees charged by the clerk-
    recorder’s office in accordance with its findings under section 27366.
    The superior court shall retain jurisdiction over the proceedings by way of a return
    to the writ, which jurisdiction shall include the authority to hear and decide plaintiff’s
    claim for damages in the event that the new fee schedule sets amounts less than the
    schedule currently in effect.
    Plaintiff shall recover its costs on appeal.
    _____________________
    FRANSON, J.
    WE CONCUR:
    _____________________
    KANE, Acting P.J.
    _____________________
    PEÑA, J.
    35.
    

Document Info

Docket Number: F070601

Judges: Franson, Kane, Pena

Filed Date: 4/28/2016

Precedential Status: Precedential

Modified Date: 10/19/2024