Ruelas v. Harper CA4/2 ( 2015 )


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  • Filed 10/6/15 Ruelas v. Harper CA4/2
    NOT TO BE PUBLISHED IN OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not
    certified for publication or ordered published, except as specified by rule 8.1115(b). This opinion has not
    been certified for publication or ordered published for purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    FOURTH APPELLATE DISTRICT
    DIVISION TWO
    GUILLERMO RUELAS et al.,                                          E051961
    Plaintiffs and Respondents,                               (Super.Ct.Nos. RCVRS083017 &
    RCVRS085541)
    v.
    OPINION
    JERRY HARPER et al.,
    Defendants and Appellants.
    APPEAL from the Superior Court of San Bernardino County. David A. Williams,
    Judge. Affirmed in part; reversed in part with directions.
    Kamala D. Harris, Attorney General, Kathleen A. Kenealy, Chief Assistant
    Attorney General, Alicia M.B. Fowler, Acting Chief Assistant Attorney General, Steven
    M. Gevercer and Kristin G. Hogue, Assistant Attorneys General, Richard J. Rojo, Joel A.
    Davis, Martin Ageson and Donna M. Dean, Deputy Attorneys General, for Defendants
    and Appellants Jerry Harper and Xavier Ruiz.
    1
    Child & Marton, Bradford T. Child and Michael R. Mauge for Defendant and
    Appellant James Shelby.
    Law Offices of Gary A. Dordick, Gary A. Dordick; The Eisenberg Law Firm,
    Cara L. Eisenberg; Law Offices of Peter Goldstein and Peter Goldstein for Plaintiffs and
    Respondents Guillermo Ruelas, Oscar Miranda and Alejandro Espinoza.
    Law Offices of Marjorie G. Fuller, Marjorie G. Fuller and Mitchell A. Shapiro for
    Plaintiff and Respondent Martin Mendoza.
    I. INTRODUCTION
    At relevant times from 2002 through 2004, plaintiffs Guillermo Ruelas, Oscar
    Miranda, Alejandro Espinoza, and Martin Mendoza were wards at the Heman G. Stark
    Youth Correctional Facility (Stark). Stark is part of the Department of Juvenile Justice,
    formerly the California Youth Authority (CYA).1 While they were wards, defendant
    James Shelby, a Youth Correctional Counselor (YCC) at Stark, committed various sexual
    acts with them, for which plaintiffs sued Shelby and his superiors, defendants Jerry
    Harper and Xavier Ruiz.
    Defendants all appeal from a judgment in favor of Ruelas, Miranda, and Espinoza
    in their action under title 42 United States Code section 1983 (section 1983); Shelby
    appeals from a judgment in favor of Mendoza in his action for state law claims of
    1  For consistency with the parties’ designation and with the record below, we will
    use the term CYA throughout this opinion.
    2
    negligence and violation of Civil Code section 52.4; and Ruiz appeals from a judgment in
    favor of Mendoza in his action under title 42 United States Code section 1983.
    Defendants all contend the trial court erred by:
    (1) Failing to dismiss Mendoza’s action for failure to exhaust his administrative
    remedies.
    (2) Disclosing evidence to plaintiffs in violation of Evidence Code section 1045
    and admitting that evidence at trial.
    (3) Awarding attorney fees in favor of Ruelas, Miranda, and Espinoza.
    Shelby adopts the arguments of Harper and Ruiz, who in turn adopt Shelby’s
    arguments.
    Shelby contends the trial court committed reversible error by:
    (1) Permitting plaintiffs to raise his pretrial invocation of his Fifth Amendment
    privilege against self-incrimination.
    (2) Allowing officers to read to the jury inadmissible hearsay statements from
    investigative reports.
    (3) Allowing expert opinion testimony on the ultimate issue.
    (4) Admitting evidence of prior bad acts under Evidence Code section 1101.
    (5) Admitting evidence of his HIV status.
    (6) Excluding the testimony of his witnesses (Elizabeth Landeros & Salvador
    Zendejas).
    (7) Excluding his proffered impeachment evidence.
    3
    Harper and Ruiz contend:
    (1) The evidence was insufficient to establish:
    (a) they had actual knowledge of a substantial risk of the constitutional
    injuries plaintiffs suffered;
    (b) the subjective belief element of a deliberate indifference claim against
    prison supervisory officials;
    (c) the conscious disregard element of plaintiffs’ failure to protect claim;
    (d) the causation element of plaintiffs’ failure to protect and cruel and
    unusual policy claims; and
    (e) the specific practice or policy that underlay the cruel and unusual policy
    claims.
    (2) The trial court erred in admitting evidence of irrelevant accusations of other
    wards and other extraneous and prejudicial information.
    (3) The trial court erred in its instructions to the jury concerning, among other
    things:
    (a) the actual knowledge element of plaintiffs’ failure to protect claim;
    (b) subjective belief as an independent element of plaintiffs’ claim; and
    (c) the deference to be given to prison officials’ discretion.
    (4) The trial court erred in admitting evidence of actions or omissions of others
    irrelevant to plaintiffs’ failure to protect claim.
    (5) They were entitled to judgment based on qualified immunity.
    4
    (6) The trial court erred in excluding evidence of what they actually knew.
    We conclude that Mendoza failed to exhaust his administrative remedies and,
    therefore, we reverse the judgments in his favor.
    We further conclude as to Harper and Ruiz that the trial court erred by:
    (1) Failing to give requested instructions on the elements of a claim of deliberate
    indifference based on a policy or practice.
    (2) Admitting evidence that was irrelevant to establish knowledge or notice.
    We find however that the cumulative nature of the errors is harmless.
    In regard to Shelby, while error occurred as to the admission of certain evidence,
    he has failed to establish that the error resulted in a miscarriage of justice.
    As such, we affirm the judgment in favor of Ruelas, Espinoza, and Miranda
    against defendants Shelby, Ruiz, and Harper.
    II. FACTS AND PROCEDURAL BACKGROUND
    Following dismissal of other defendants and other claims, Ruelas, Miranda, and
    Espinoza proceeded to trial against Shelby, Ruiz, and Harper on a cause of action for
    violation of title 42 United States Code section 1983. Mendoza’s separate complaint was
    consolidated with that of the other plaintiffs, and Mendoza proceeded to trial on state law
    causes of action against Shelby, including violations of Civil Code section 52.4 and
    negligence, and on a cause of action against Ruiz under title 42 United States Code
    section 1983.
    5
    In their briefs, plaintiffs and defendants cite to various exhibits that were not
    admitted into evidence in the trial court. Such citations do not satisfy the parties’
    obligation to cite to evidence in the record to support contentions on appeal. (Connolly v.
    Trabue (2012) 
    204 Cal.App.4th 1154
    , 1166, fn. 5.) We therefore have not considered
    those citations in deciding this appeal.
    A. The Parties
    Plaintiffs were wards at Stark between 2002 and 2004. Stark was the largest
    facility in the CYA system, with approximately 1,400 wards between the ages of 18 and
    26.
    Shelby was a YCC at Stark from 1995 to 2004. As a YCC, Shelby was a peace
    officer who worked with 10 to 15 wards individually and in small group counseling
    sessions. He was responsible for preparing parole reports, documenting wards’ behavior,
    and ensuring that wards were enrolled in school and had jobs. A YCC also provided
    basic supervision of the living units. There were approximately 150 YCC’s employed at
    Stark. As a peace officer, Shelby had legal rights under the Public Safety Officers
    Procedural Bill of Rights Act (Gov. Code, § 3300 et seq.) and as a member of the
    California Correctional Peace Officers Association; those rights limited supervisors’
    abilities to take disciplinary actions against Shelby.
    Harper was appointed director of the CYA in May 2000 and held that position
    until December 2003. As director, he managed overall issues for the approximately
    5,400-employee organization and oversaw its numerous youth facilities, including Stark.
    6
    He had the authority to terminate a CYA employee when appropriate. The ward
    grievance system was also under Harper’s supervision as director.
    Ruiz was the superintendent of Stark from April 1999 until he retired in June
    2004. As superintendent, he supervised all Stark employees and oversaw educational
    instruction; criminal rehabilitation services; security; medical, dental, and mental health
    clinics; parole case work services; food service; administrative services; and plant
    operations.
    B. Shelby’s Conduct Toward Plaintiffs
    1. Ruelas
    Ruelas testified that he was not assigned to Shelby’s unit when he was a ward at
    Stark, but Shelby offered to put him on a cleaning unit. Ruelas testified about several
    incidents involving Shelby. One incident occurred when he was cleaning the halls.
    Shelby pointed to Ruelas’s genitalia and said: “What are you working with? You know
    what I want.” Ruelas pretended he did not know what Shelby was talking about. Once,
    in the showers, Shelby approached Ruelas and again said he “wanted to see what
    [Ruelas] was working with.” Ruelas backed away. Shelby said that Ruelas was
    “lagging,” and that Ruelas “knew what [Shelby] wanted.” Another time, Shelby asked
    Ruelas to help him with case work. He took Ruelas into the “senior’s office” and closed
    the door. Shelby started touching Ruelas’s genital area and orally copulated Ruelas.
    Ruelas did not fight back because he was scared. A few days later, Shelby again took
    Ruelas into the senior’s office and said he would allow Ruelas to make a personal
    7
    telephone call. Once in the office, Shelby asked Ruelas to start masturbating. Shelby
    then knelt down and orally copulated Ruelas.
    Similar conduct occurred about 15 to 20 times. Ruelas repeatedly told Shelby
    “no,” but Shelby did not respond. When Ruelas tried to stop Shelby, Shelby said, “You
    don’t know what I can do,” which Ruelas interpreted as a threat.
    Around October 2003, Ruelas made attempts to avoid having sex with Shelby.
    Shortly thereafter, Ruelas was attacked by two other wards. Another Stark YCC,
    Terrance Parker, was present when Ruelas was attacked. Parker testified: “Shelby
    open[ed] the door, the day room door and those wards came in and began to assault
    Ruelas.” Shelby did not attempt to intervene or stop the assault. It appeared to Parker as
    if “Shelby intentionally opened the door . . . so that Ruelas could be assaulted.” After a
    period of time, the abuse escalated. Ruelas testified that Shelby would have Ruelas
    penetrate Shelby, while Shelby masterbated.
    2. Espinoza
    Espinoza testified that Shelby gave him a television, and asked Espinoza “to show
    him some,” which Espinoza understood to mean “show [Shelby] something sexual.”
    Next, a ward brought Espinoza a pornographic magazine in his cell and told him to “get
    ready” because Shelby was going to do a walk through. Espinoza covered his window
    and did not say anything when Shelby knocked on the door; Shelby left.
    The next incident involved Espinoza asking Shelby for an adaptor for his
    television. Shelby brought him into the senior’s office and said he would not let
    8
    Espinoza have the adaptor until Shelby had “seen something.” Espinoza pulled his pants
    down quickly and showed Shelby his penis; Shelby then gave him the adaptor. Another
    time, Shelby asked Espinoza to help him in the parole agent’s office. Once in the office,
    Shelby knelt down, pulled Espinoza’s pants down, and orally copulated Espinoza.
    Espinoza said he wanted to go back to his cell, and Shelby told him not to make a big
    deal about it.
    3. Miranda
    Miranda testified that Shelby demanded sexual favors from him, fondled his
    genitals, and orally copulated him. The incidents took place in closed offices. Shelby
    offered Miranda cigarettes and extra time out of his cell in exchange for sex.
    4. Mendoza
    Mendoza testified that Shelby orally copulated him several times from late 2003
    through February 2004, and the only reason it stopped was because “Shelby was removed
    from the facility.”
    5. Other Evidence of Shelby’s Conduct
    James Castillo, a chaplain at Stark, testified that in February 2004, a ward came to
    him “kind of angry saying he just doesn’t like what’s going on up in the company . . .
    referring to Shelby.” Between February and March 2004, at least three different wards
    had contacted Chaplain Castillo regarding sexual abuse by Shelby. Chaplain Castillo
    then contacted Frank Cantino, a CYA’s Office of Internal Affairs (IA) senior special
    agent, and reported what the wards had told him.
    9
    Dennis Moorman worked as a YCC at Stark until 2002; his employment
    overlapped that of Shelby for about a year. Moorman confronted Shelby on a “couple
    occasions” when he saw Shelby taking wards into the senior’s office with the door
    closed. Moorman brought the matter to his supervisor’s attention because he was
    concerned about safety issues. Moorman was required to conduct random cell checks,
    and he found contraband such as Walkmans, CD players, magazines, clothing, personal
    items, and cosmetics in the rooms of wards who were apparent favorites of Shelby. More
    than once, after Moorman had confiscated such contraband, he would later find that the
    confiscated items had been returned to the wards. Moorman also reported those events to
    his supervisor.
    Moorman eventually requested to be transferred to another unit because he did not
    want to work with Shelby anymore; Moorman thought there was something inappropriate
    going on, and he had a safety concern about Shelby’s well-being. Moorman had seen
    condoms in the trash of the senior’s office. A “couple of times,” wards approached
    Moorman and told him that Shelby was being inappropriate with wards or had some sort
    of a relationship with wards; however, Moorman did not recall that they ever told him
    they had sexual contact with Shelby. Moorman heard from “a couple wards” that they
    would receive “presents” if they exposed themselves to Shelby.
    Patrick Barber worked as a YCC at Stark from 1998 to 2009. He worked directly
    with Shelby for eight or nine months in 1999. During that time, he observed activities
    and behavior with wards that he believed were inappropriate. Once, when the whole
    10
    institution was on lockdown, Shelby spent an hour to an hour and a half with a ward in
    the senior’s office with the door closed. Barber testified that Shelby went into the
    senior’s office, with a ward, with the door closed, “on a regular and ongoing basis,” about
    twice a week. When Shelby walked wards into the room, Barber saw staff “mimicking or
    gesturing with a sexual connotation, typically associated with oral copulation.” Barber
    never reported his observations to his supervisors because he felt he “would be retaliated
    against.”
    A former coworker of Shelby testified that she had occasionally seen Shelby go
    into the senior’s office with wards and close the door, although doors were supposed to
    be left open for safety reasons.
    Alvin Cohn, plaintiffs’ expert on juvenile institution administration, testified that it
    was relatively rare for wards to complain of homosexual behavior on the part of staff. He
    explained that “juveniles are really intimidated in an institution. They’re frightened. In
    the case of sexual behavior, homosexual behavior, they’re embarrassed. [¶] So it’s not
    uncommon when something like this does occur they would hold that information and
    [not] report it . . . because they don’t want to be accused of being gay, especially if
    they’re not gay.” He concluded “that Mr. Ruiz’ performance was grossly inadequate and
    left a great deal to be desired in terms of what one would expect of a superintendent of a
    major institution.” When asked if he had seen anything in the documents he had
    reviewed indicating Ruiz believed Shelby was a substantial risk to sexually assaulting
    wards, Cohn responded that he believed Ruiz “should have been concerned for the health,
    11
    welfare and safety of the wards and should have taken more direct action to remove Mr.
    Shelby from contact with the wards until a complete investigation and everything put
    together from all of the complaints and allegations demonstrated what I believe to be a
    conclusion.” Cohn stated that Ruiz had been “[s]omewhere between negligent and
    indifferent.”
    C. Investigation of Ward Grievances
    The CYA and Stark had a grievance system through which a ward could complain
    of staff misconduct. In addition, a ward could send a confidential letter to the
    superintendent or director, or could call or write to the Office of the Inspector General
    (OIG) or the ombudsman.
    When a ward filed a grievance about staff misconduct, the superintendent or his
    designee would evaluate the allegations to determine whether the facts alleged, if true,
    would support taking adverse action against the employee. If the grievance contained
    insufficient facts to support adverse action, the grievance would be rejected, and the ward
    would be informed of the right to file a new grievance seeking other relief. If additional
    facts were needed, a preliminary inquiry would be conducted, typically by a senior
    manager at the facility who was not in the line of supervision of the employee under
    investigation. The superintendent or his designee would then either sustain the grievance,
    deny the grievance, or order a formal investigation by the CYA’s IA office.
    IA was an independent department of the CYA with the responsibility of
    investigating allegations of misconduct, and was headed by an assistant director who
    12
    reported only to the director. IA investigators were not under the authority of
    superintendents. Thus, Ruiz had no role in the management of IA and was barred from
    having any influence on its operations and investigations.
    Ruiz and Harper testified that the terms “inquiry” and “investigation” were often
    used interchangeably. However, an inquiry was less formal and was “solely designed to
    gather additional facts to make a further decision whether an investigation should be
    completed or whether there was sufficient facts available that the superintendent could
    make a decision” on whether the grievance had merit. IA became involved when a
    formal investigation took place. Harper testified that an inquiry could simply be closed
    with a letter by the superintendent, and more evidence was gathered during an
    investigation. Harper testified that not “all” IA investigations were brought to his
    attention, that “it would depend on whether the investigative head thought [he] should see
    it.”
    The OIG was an independent auditor of the California youth and adult correctional
    systems. The OIG would inspect a facility, prepare a report, and make recommendations.
    The OIG visited Stark in mid-2000 to review its operations, and produced a management
    review audit report, dated October 2000, setting forth its findings.
    Among other things, the report criticized aspects of the grievance system at Stark
    and the CYA investigative process. The report stated: “The investigative process does
    not ensure that allegations of staff misconduct are promptly and properly investigated. In
    addition, management actions relative to investigations that have been undertaken appear
    13
    to be questionable. The facility’s investigation log does not properly track investigation
    casework and investigations are not always completed in a timely manner. There is a
    lack of criteria clearly differentiating Level I and Level II investigations. Investigations
    are not always completed properly, and some are closed inappropriately. [Stark] also has
    no written policies and procedures governing its investigative process.”
    With respect to deficiencies in the ward grievance process, the report stated: “A
    number of grievances involving allegations of staff misconduct or staff assaults on wards
    have received little or no attention from [Stark] staff.”
    The OIG then produced a follow-up audit report in July 2002. Harper concluded,
    based on the follow-up report, that Stark “had made some significant progress in some of
    the areas that the OIG had pointed out.” The follow-up report stated that the previous
    backlog had been eliminated, but that there were still “24 open staff action grievances
    more than 30 days old.”
    Harper testified that he did not have any concerns about the condition of the
    operations at Stark based on the management audit report and did not, therefore, develop
    any substantial concerns about Ruiz’s management techniques, practices, or acts.
    D. Investigations and Ward Grievances Concerning Shelby Before 2004
    1. The 1999 Westlund Investigation
    In 1999, IA investigator Daniel Westlund conducted an investigation of alleged
    misconduct by Shelby. The investigation concerned several allegations. First, that ward
    Matthew Beck had reported that he had seen Shelby performing oral copulation on ward
    14
    Edward Rivera in Rivera’s cell. Second, that Shelby had improperly left his post to speak
    to Rivera about YCC Gentry, and that Shelby had made “untrue, slanderous statements”
    to Rivera about Gentry. Third, that Shelby had allowed a ward to assist him in filing
    confidential ward files. And, finally, that Shelby had telephoned the shop where Rivera
    was assigned to work, falsely identified himself as YCC Thomas, and requested to speak
    to Rivera.
    In conducting the investigation, Westlund interviewed ward Ricardo Tovar. Tovar
    alleged that sometime before May 1999, Shelby found contraband in Tovar’s possession.
    Shelby told Tovar that he would not report him if Tovar allowed Shelby to orally
    copulate him. A maintenance worker at Stark told Westlund that after a discussion he
    had with Tovar, “he got the impression an event of a sexual nature had taken place
    between Shelby and Tovar.”
    Westlund recommended that all charges against Shelby be sustained. Ruiz
    testified he did not specifically remember Westlund’s report, but his job included
    reviewing investigative reports and making discipline recommendations. He did not
    believe he had seen the exhibits to the report. Ruiz testified that he had recommended
    Shelby’s termination.
    The matter went to CYA’s legal department, which eliminated Beck’s accusation
    because Beck could not pin down the date of the alleged oral copulation of Rivera. The
    legal department also eliminated the charge of allowing a ward access to confidential
    files. The CYA director or his designee would ultimately decide whether to sustain the
    15
    charges and what discipline to impose. Based on the remaining charges, the then-
    director’s designee reduced Shelby’s discipline from the originally recommended
    termination to a letter of reprimand.
    At the time of Westlund’s report of the 1999 allegations against Shelby, Harper
    was not yet employed by CYA, and he had not received Westlund’s report.
    (a) The Perez Accusations
    In October 1999, ward Jason Perez assaulted Shelby and was charged for the
    assault through Stark’s disciplinary system. An investigation was conducted as part of
    the usual process when a ward was charged with misconduct. Perez asserted that Shelby
    had “touched him in a sexual manner on or around his buttocks while escorting him back
    to a holding room.” Perez assaulted Shelby after Shelby stepped into a holding room to
    provide backup. The other officer present did not see Shelby touch Perez. The
    investigator found Perez’s allegation not credible.
    As discussed at more length, post, the OIG recommended in its October 3, 2000,
    report that “each allegation” against Shelby should be reinvestigated. Ruiz testified,
    however, that an investigation into the allegations raised by Perez had in fact been
    conducted.
    The matter was assigned to Kevin Ide of IA, who submitted a report in March
    2001. Ide reported that Perez admitted he had attacked Shelby because Shelby had
    touched his buttocks and had made a sexual comment. Perez told the investigator he had
    “been playing with Shelby with sexual comment[s]” the day before the incident. During
    16
    the investigation, Shelby denied he had any communication or contact with Perez before
    the attack. However, three other wards stated they had heard conversations of a sexual
    nature between Shelby and Perez. One ward reported hearing, the day before the
    incident, that Shelby had said Perez “had a nice, quote, ass, end quote.” Lieutenant
    Lefall, who witnessed the assault, stated he had been present to serve Perez with notice of
    a disciplinary hearing. Lefall stated that he had never seen Shelby put his hands on
    Perez; he did not remember seeing Shelby anywhere near Perez before the attack
    occurred; and there had been no exchange of words between Shelby and Perez before the
    attack.
    In June 2001, formal notice went out that Perez’s charges regarding improper
    touching were not sustained. Harper knew that the matter had been reinvestigated and
    the charges had not been sustained.
    (b) The Guerrero-Valles Grievance
    In November 1999, ward Daniel Guerrero-Valles2 alleged that another ward had
    broken his jaw by striking him in the face after football practice the previous month. He
    claimed Shelby had set him up to be injured because he had told Shelby he heard Shelby
    was providing sexual favors for other wards, and he wanted a different counselor.
    After a preliminary investigation, Ruiz then ordered an IA investigation. On the
    form requesting the IA investigation, Ruiz did not mention the sexual communication,
    2   The ward’s name also appears in the record as Guerrerovalles.
    17
    but only the broken jaw. Westlund was assigned the investigation. Westlund concluded
    that the allegation was not sustained. Ruiz testified he concurred with Westlund’s
    conclusions, and he did not think Shelby “was an out of the ordinary risk of [committing]
    sexual misconduct against wards.”
    The OIG report of October 3, 2000, as discussed post, listed concerns about the
    investigation, specifically, (1) that Guerrero-Valles had not been questioned about the
    issue of sexual favors, which he had raised; (2) that Shelby had not been questioned about
    Guerrero-Valles’s allegation; and (3) that the ward who had injured Guerrero-Valles had
    not been interviewed adequately.
    Harper was not the director when the initial Guerrero-Valles investigation took
    place. Harper had the matter reinvestigated, and he knew the charges had again not been
    sustained.
    2. The October 3, 2000, OIG Report
    On October 3, 2000, the OIG provided a report to Harper criticizing CYA’s
    handling of Beck’s and Rivera’s allegations and subsequent investigation, as well as the
    investigations into the complaints of Tovar, Perez, and Guerrero-Valles.
    The report stated that Perez had alleged that in October 1999, Shelby had
    provoked an assault “by inappropriately touching him in a sexual manner,” and that
    despite Perez’s reports to Stark staff, “no follow up action ha[d] been taken.” The report
    stated: “Based on its review of ward Perez’s allegations and the history of Shelby’s past
    behavior, the [OIG] believes that action should have been taken to fully investigate
    18
    Perez’s grievance and disciplinary appeal issues involving possible inappropriate sexual
    misconduct by Shelby.”
    The report also discussed ward Tovar’s allegation that Shelby had propositioned
    him for oral copulation in exchange for not reporting Tovar’s possession of contraband;
    that allegation had supported the 1999 charge against Shelby for immoral sexual
    behavior, and Westlund’s investigation had led to that charge being sustained. The OIG
    identified several concerns about the handling of the matter, including that the basis for
    eliminating the charge of immoral sexual behavior was questionable. The OIG noted that
    Tovar’s allegation had not been fully pursued during the investigation and had not been
    considered by the CYA legal office. The report stated: “Had Tovar’s allegation been
    pursued more persistently, it is possible that the department could have more narrowly
    defined the time period when Shelby allegedly propositioned Tovar for sexual favors.”
    The report further noted that “Shelby’s sexual misconduct involving ward Tovar was
    amended out of the charges without explanation. Had the reason been insufficient
    evidence, there was no indication that [Stark] was asked to conduct further investigation
    to rectify such deficiencies.”
    The OIG report also listed concerns about the investigation of Guerrero-Valles’s
    allegations, including that “Ward Guerrero[-V]alles was not questioned regarding the
    issue of ‘sexual favors’ that he raised in the private conversation with Shelby. Since this
    was the alleged motive for Shelby to ‘set up’ Guerrero[-V]alles, it was important to
    question Guerrero[-V]alles as to the source of the information and how Shelby responded
    19
    to the issue.” In addition, “Shelby was not questioned regarding Guerrero[-V]alles’s
    allegation that Shelby performed sexual favors for wards. The investigation should have
    determined if Shelby was already aware of such a rumor and, if so, what he did about it.”
    The report concluded: “The [OIG] believes that a criminal investigation would
    have provided the [CYA] with more flexibility in gathering evidence of potential
    misconduct. Due to the number of sexual misconduct complaints on record[] for Shelby,
    the department had a duty to conduct a thorough and proper investigation to make that
    determination. That decision should have been pursued early in the investigative process
    with the involvement of the internal affairs unit and its chief of investigations.” The OIG
    recommended an additional IA investigation of Perez’s and Guerrero-Valles’s
    allegations, among other things.
    The report recommended: “The director of the [CYA] should review and revise
    the department procedures to ensure that complaints of staff misconduct are promptly and
    thoroughly investigated and that the results of investigations are addressed promptly and
    responsibly. A system should be developed to closely monitor cases from the initiation
    of the investigation through final disposition. The statutory time limit for various
    offenses should be considered and incorporated into this process.”
    The OIG further recommended: “The director of the [CYA] should develop a
    departmental policy that clearly addresses how allegations of potential criminal conduct
    should be pursued. This policy should focus on early review of requests by parole,
    20
    institutions, and camps to open personnel complaint investigations to ensure proper
    screening of these cases for assignment to the appropriate investigative unit.”
    Harper testified that he had received the October 3, 2000, OIG report, but that he
    did not recall if he had received the attachments to that report. After he received the
    report, he asked Ruiz to set up a meeting so he could meet Shelby and “get some idea of
    what he looked like, and do that in an inconspicuous way.” Harper introduced himself to
    a group of several employees, including Shelby.
    Also, after he received the report, Harper directed IA to conduct a thorough
    investigation of the Perez incident. The conclusion of that investigation was that Perez’s
    allegation was unsubstantiated. An IA investigation of Guerrero-Valles’s allegation was
    also reopened, and the conclusion was the allegation was unsubstantiated. Harper never
    heard any criticism about the results or process of those reinvestigations. Harper testified
    that he did not ever conclude or believe, as a result of the reinvestigations, that Shelby
    “constituted an out of the ordinary risk” of committing “forced sexual conduct” with
    wards.
    Ruiz did not recall reviewing the October 3, 2000, OIG report regarding Shelby’s
    conduct. He testified that reports or investigations from the OIG go directly to the
    director.
    (a) The Tanori Grievance
    On July 29, 2000, ward Armando Tanori filed a grievance alleging that Shelby had
    sexually harassed him more than once. Ruiz testified he “would have” reviewed the
    21
    grievance in his job as superintendent of Stark, but he did not recall it. Ruiz’s program
    administrator assigned the grievance for a preliminary inquiry. The inquiry was
    terminated after Tanori was paroled. The letter terminating the inquiry stated: “Ward
    paroled 8-11-00. Not enough time to complete inquiry. Matter extended until 8-27-00
    [and] resolved.”
    Ruiz testified that the ward could have withdrawn the grievance or that it had been
    resolved to the ward’s satisfaction. He stated: “All I can tell you is what the treatment
    team puts down here as resolved. I don’t know what that means. But there was no
    investigation, if that’s what you’re asking.” Ruiz further stated he did not know if he had
    “received the end of this inquiry or this grievance after it was signed off by [the program
    administrator].” He agreed he should have reviewed the grievance, but he did not recall
    doing so. He did not know if the program administrator who signed off on the grievance
    had been aware of prior claims of sexual misconduct against Shelby, but acknowledged,
    “[t]hey should be aware.”
    Harper did not recall whether he had seen Tanori’s grievance, and a grievance that
    was resolved at the institutional level would not have been sent to the director. Harper
    did not know if the OIG had ever recommended further investigation of Tanori’s
    grievance, although he believed the OIG had been critical of the handling of that
    grievance.
    22
    (b) The Delgado Grievance
    On April 1, 2002, ward Tomas Delgado wrote Ruiz a letter stating that Shelby had
    approached him “in a sexual way.” The letter stated that Shelby had sent another ward to
    tell Delgado that if Delgado wrote up a grievance on Shelby, Shelby was “going to ‘f---
    [him] up.’” The letter continued: “Mr. Shelby is known for bringing contraband for his
    workers or what they call his mission boys. Mr. Shelby came at me in a sexual way
    because on 3-30-02, I was showering in the holding room area and he was staring at me.
    When I looked up and I said, ‘what’s up?’ he said, ‘[you’re] packing, I see.’” Delgado
    further wrote that Shelby told him that “if I let [Shelby] give me oral that I wouldn’t have
    nothing to worry about anything financially [sic].”
    Ruiz testified he did not recall the letter because he had received hundreds of
    letters and dozens of grievances. Ruiz assigned Delgado’s grievance for inquiry. Ruiz
    did not know if the investigator had been aware of prior grievances against Shelby. After
    receiving the investigator’s report, Ruiz did not believe the evidence supported Delgado’s
    accusations, and he did not believe there was an “increased risk” of Shelby committing
    “sexual misconduct with wards relative to . . . other staff members.”
    Harper did not recall knowing about Delgado’s accusation. He did not know in
    April 2002 that another ward had come forward claiming Shelby wanted to orally
    copulate him. Harper agreed that the statements in Delgado’s grievance “should have
    warranted an investigation.”
    23
    (c) The Walker Grievance
    In March 2003, ward Tyrone Walker filed a grievance stating that Shelby had
    verbally and sexually harassed him, as well as sexually assaulted him. Harper assigned
    the matter to IA. In a memo from IA to Harper, it was reported that Walker had claimed
    Shelby was going to handcuff him and take him from a holding room to his cell alone,
    rather than with another staff member. Shelby told Walker, “I can handle you myself,”
    which Walker interpreted as a sexual comment. Shelby also brushed against Walker and
    grabbed Walker’s buttock. Shelby reported, however, that Walker had assaulted him
    when Shelby was escorting him to his cell.
    After the inquiry was completed, an IA special agent sent Harper a memo
    recommending that no further investigation be conducted because there were no other
    witnesses and no corroborating evidence. Harper agreed that Shelby’s failure to follow
    security procedures by attempting to escort a ward by himself should have been
    addressed by Stark’s management.
    (d) The Galustian Incident
    In June 2003, Shelby was observed on security cameras leaving a bag outside the
    cell of ward Ruben Galustian. After leaving the bag, Shelby then opened the door so
    Galustian could bring the bag into his cell. Shelby admitted “placing a package (plastic
    bag) containing a ‘bunt-cake’ and ‘candies’ at the outside of [Galustian’s] door.”
    24
    Shelby’s conduct violated Stark rules against bringing items into the institution,
    and Ruiz ordered an IA investigation. Based on Ruiz’s recommendation, Shelby received
    a five-day suspension for violating the rules. Harper did not know about the incident.
    (e) The Johnson Grievance
    In October 2003, ward Paul Johnson filed a grievance alleging that Shelby was
    harassing him and was treating him “unequally” by telling other wards not to talk to him.
    Johnson further alleged that he had “received information from several wards that (YCC)
    Mr. James Shelby ha[d] offered sexual advances to them for job opportunities and
    material goods from the community that are not allowed into the facility, and is
    considered ‘contraband’ according to policy, if they engaged in any sexual activity.”
    Johnson continued: “One of these wards reported to me that he would occasionally
    expose[] his penis and at the same time masturbate[e] it when Mr. Shelby conducts his
    bank checks while he’s in his room. The ward reported that Mr. Shelby would stop at his
    door and star[e] at him when [he] does this sexual act. Moreover, this ward reported to
    me that Mr. Shelby would write him a note stating that he will be coming down the bank
    and wants to see his penis.” The ward “furthermore reported to [Johnson] that Mr.
    Shelby will always offer sexual advances to him and will either reject Mr. Shelby’s
    request or lead him on so that he can manipulate Mr. Shelby for more goods and juice.”
    Johnson identified the ward as “Espinoza.” Johnson’s grievance further stated: “Ward
    Mendoza reported to me that Mr. Shelby offered sexual advances to him, gave him
    goods, and made him a company worker. Ward Mendoza reported to me that he did not
    25
    . . . show any of his [private] parts to Mr. Shelby and rejected all of his sexual offerings
    . . . .”
    Ruiz denied Johnson’s grievance on the ground it could not be classified as a staff
    action grievance and because it was based on hearsay. It was never investigated. Ruiz
    did not tell Harper about the grievance, and Harper denied knowing about it.
    E. Ward Accusations Against Shelby in February 2004 and Subsequent Investigations
    On February 18, 2004, a group of wards at Stark, including Ruelas, Miranda, and
    Espinoza, gave statements regarding a joint investigation by IA and the Chino Police
    Department, and Shelby was placed on paid administrative leave.3 Frank Cantino, an IA
    agent, and Jack Whitworth, a Chino police detective, conducted the investigation.
    Among other things, the wards accused Shelby of using various inducements to permit
    him to perform oral sex on each of them between September 2002 and February 2004.
    From March 2005 through November 2006, a criminal investigation of Shelby was
    conducted by IA special agent Frank Starmer. Starmer took over the Shelby investigation
    from agent Cantino.
    After each investigation, the district attorney declined to prosecute the matter
    because of credibility problems with the accusers.
    Over objections, the trial court allowed Cantino to testify about his interviews with
    wards “as possible notice to Ruiz.” Cantino testified that ward Miguel Canas reported
    3   Shelby subsequently permanently retired on stress disability.
    26
    that in exchange for letting Shelby perform oral sex on him, Canas was provided with a
    Walkman and a television set. Ward Luis Salcido reported sexual acts consistent with
    those reported by other wards, “[i]n terms of the acts performed and the location of the
    acts.” The acts occurred between December 2003 and February 2004. Ward Octavio
    Navarette reported being a victim of a sexual act by Shelby. Ward Steven Ortiz reported
    being “subject to [Shelby’s] modus operandi.”
    As recounted, ante, ward Tovar reported, during Westlund’s investigation, that
    Shelby caught him with contraband. Shelby indicated he would not write Tovar up, but
    stated, “[y]ou’re going to owe me.” Shelby later said he would orally copulate Tovar.
    Tovar told Westlund that Shelby had never touched him and had never brought up the
    topic again.
    At trial, Tovar’s videotaped deposition was introduced. In his deposition, Tovar
    testified that when wards came out of the shower, Shelby would “smack us on the butt.”
    Shelby had done that to Tovar about 15 times. Shelby made comments toward Tovar and
    other wards, such as “Wow, look at his package,” when they were in the shower.
    Once when contraband was found under Tovar’s bed, Shelby told him he had a
    “write-up coming”; he could “work it off,” and he would find out the next day what
    Shelby “meant.” The next day after a group meeting, Shelby took Tovar into an enclosed
    office and told him to pull his pants down and to let Shelby “suck [his] dick.” Tovar let
    Shelby do so because he feared that if he did not, his sentence would be extended. Tovar
    ejaculated, and Shelby put the semen in a napkin and threw it in the trash. Shelby told
    27
    Tovar “not to say a word” about it, which Tovar interpreted as a threat. Shelby said not
    to worry about the write-up, that he would “rip it,” and then Shelby ripped some paper.
    Tovar did not engage in any other sexual acts with Shelby, but Shelby stared at him
    during hallway routine checks and told him to pull his pants down and “pull it out.”
    Tovar exposed himself to Shelby about three times, and he saw Shelby asking other
    wards to expose themselves “a lot of times.” Shelby sent him notes telling him not to say
    a word about what had happened. Tovar told a cook, a janitor, and a maintenance worker
    about what had happened. They all told him to go to the staff, but Tovar did not feel he
    could trust the staff. He did not tell anyone else because he was embarrassed. He did not
    remember if he had told Westlund during the investigation, but he had tried to be as
    accurate as he could during his interview. Tovar told Starmer and another agent that
    Shelby had orally copulated him.
    Douglas Gerard testified that while he had been a ward at Stark, Shelby would
    stare at him in the shower in a way that was inappropriate. Gerard testified that in one
    incident, he asked Shelby “for a phone call,” and Shelby let Gerard use the telephone in
    the senior’s office. After Gerard made the call, Shelby said something like, “[t]hat’s not
    for free.” Shelby then grabbed Gerard’s penis, started stroking him, and performed oral
    sex on Gerard. After that incident, whenever Gerard helped Shelby by carrying files or
    other items, Shelby would touch him and make comments, but there were no other
    instances of oral sex. Another encounter involved Shelby taking a television set away
    from Gerard. Gerard testified that the only way to get it returned was by “flirting” with
    28
    Shelby and letting Shelby grab him. Twice, Shelby brought Gerard packages containing
    cigarettes and marijuana, which Shelby had received from Gerard’s friends outside the
    institution. Another time, while in the senior’s office, Shelby put a condom on the desk
    and asked Gerard to engage in anal sex with him. Gerard refused and left the office.
    Gerard testified that he did not remember telling officers that he did not have a sexual
    relationship with Shelby. Gerard stated: “I might have told them. I just don’t remember
    if I did or didn’t. . . . [I]t’s an embarrassing thing to talk about.”
    Ortiz, who had previously reported to Cantino during the joint IA/Chino Police
    Department investigation that Shelby had orally copulated him in an office, testified at
    trial that he had made up the story because Shelby was strict, and Ortiz did not want
    Shelby to return to Stark.
    Cantino testified that in response to the nature of the investigation, Ruiz stated
    either that “Hispanics don’t engage in homosexual activity with [B]lacks” or that Ruiz
    “did not believe Hispanics engaged in homosexual behavior.”
    F. Verdicts and Judgments
    The jury entered special verdicts finding that Shelby masturbated, orally
    copulated, or engaged in anal sex or other severe sexual conduct with each plaintiff; that
    no plaintiff had consented to such acts; and that Shelby’s conduct was a substantial factor
    in causing harm to each plaintiff.
    As to claims against Harper, the jury entered special verdicts finding that
    Espinoza, Miranda, and Ruelas were imprisoned under conditions that exposed each of
    29
    them to a substantial risk of serious harm and/or sexual abuse, and Harper knew of such
    risk and disregarded the risk by failing to take reasonable measures to correct it. The jury
    found that Harper’s conduct was a substantial factor in the harm caused to Espinoza,
    Miranda, and Ruelas.
    As to claims against Ruiz, the jury entered special verdicts finding that plaintiffs
    were imprisoned under conditions that exposed each of them to a substantial risk of being
    seriously harmed and/or sexually abused, and Ruiz knew of such risk and disregarded it
    by failing to take reasonable measures to correct it. The jury also found that Ruiz’s
    conduct was a substantial factor in the harm caused to plaintiffs.
    The jury awarded damages of $12,000 to Espinoza, $250,000 to Miranda,
    $655,896 to Ruelas, and $160,000 to Mendoza. The jury found that the conduct of
    Shelby, Harper, and Ruiz had been proven by clear and convincing evidence.
    The parties stipulated to punitive damages, as follows:
    Against Shelby: $46,309.67 (Ruelas); $28,023.67 (Miranda); $666.66
    (Espinoza); and $25,000 (Mendoza).
    Against Ruiz: $21,384.66 (Ruelas); $12,948.68 (Miranda); $666.66
    (Espinoza); and $15,000 (Mendoza).
    Against Harper: $30,734.67 (Ruelas); $18,598.67 (Miranda); and $666.66
    (Espinoza).
    30
    The trial court awarded costs and attorney fees to counsel for Ruelas, Miranda,
    and Espinoza against Shelby, Harper, and Ruiz jointly and severally in amounts totaling
    more than $6 million. The fee awards to Mendoza are not at issue in this appeal.
    Additional facts are set forth in the discussion of the issues to which they are
    relevant.
    III. DISCUSSION
    A. Exhaustion of Administrative Remedies
    Shelby and Ruiz contend the trial court erred in finding that Mendoza had
    exhausted his administrative remedies.
    1. Additional Background
    Mendoza filed his initial complaint in February 2005, while he was still
    incarcerated at Stark. Mendoza proceeded to trial on claims against Ruiz under title 42
    United States Code section 1983 and against Shelby under state law (Civ. Code, § 52.4,
    negligence) for sexually assaulting him and molesting him while he was a ward at Stark.
    Mendoza concedes he did not file a written grievance before filing suit, although
    he knew how to do so. When the sexual conduct began, Mendoza did not complain to
    anyone because he feared retaliation from other wards or staff for filing a complaint
    based on sexual abuse, and because he did not know of anyone he could trust. After he
    learned Shelby had been removed from Stark and that other wards had already
    complained about Shelby, Mendoza testified that he felt safe and did not feel the need to
    complain. Once Mendoza heard rumors that Shelby might return, he wrote two letters to
    31
    Chaplain Castillo and spoke to him in person about the molestation. Mendoza went to
    the chaplain because he heard that other wards had spoken to the chaplain, and that other
    wards had been interviewed about Shelby. Chaplain Castillo in turn reported the
    incidents to IA agent Cantino.
    Ruiz moved for summary adjudication on the ground Mendoza had failed to
    exhaust his administrative remedies. The trial court initially granted that motion,
    concluding that Mendoza had failed to file a written grievance under the procedures
    available at Stark.
    Shelby moved for summary judgment on the same ground. The trial court held
    that while Mendoza’s informal report to the chaplain was insufficient to create any
    exception to the exhaustion requirement with respect to federal claims, it was sufficient
    with respect to the state law claims against Shelby. The court also found a “triable issue
    with regard to whether he could have even filed a proper grievance based on the
    circumstances at Stark at that time.” The court thus denied Shelby’s motion for summary
    judgment.
    Harper and Ruiz moved for summary adjudication of the claims of Ruelas,
    Espinoza, and Miranda on the ground they had failed to exhaust administrative remedies.
    At the hearing on the motion, defense expert Edward Izaguirre, a wards’ rights
    coordinator at Stark from August 2003 to December 2005, testified that the “Ward’s
    Rights Handbook” (the handbook), which was given to each ward upon entry into the
    facility, was one of the documents containing a description of Stark’s grievance process.
    32
    The handbook provides: “The Ward Grievance Procedure is a process you may use when
    you have a complaint or problem with any Youth Authority policy, rule or practice, or
    with any behavior or action directed toward you by staff or other wards. [¶] If you have
    a complaint about a policy or staff member, talk it over with staff first. In most cases,
    they can help you work it out. Try to find an answer to your problem. You are not
    required to talk about it before filing a grievance, but you are encouraged to do so.”
    Izaguirre detailed the steps through which a staff action grievance was processed.
    If a staff action grievance was denied, “[t]he appeal process was the regular grievance
    system.” Izaguirre testified that at Stark, “we recognize what they call a zero level. A
    zero level is called the informal resolution. The level one is the panel level. That’s
    where you go to panel and you have the ward who is filing the grievance, and he presents
    his case to the panel, and then, it is either accepted as the grievance or it’s denied. If it’s
    denied, then it goes up to the appeals, which is the next level, which is the level two.”
    Izaguirre clarified that the informal process took place “after the grievance has been
    filed,” and in the informal process, “[t]he grievance writer and the senior youth counselor
    sit down and see if they can mediate it before it gets to the first level.” He further
    testified that a grievance concerning sexual assault by a YCC would not be something
    that would be informally resolved. The appeal process for staff action grievances was not
    set forth in the handbook, but was described in the “Administrative Policy and Operations
    Manual.” Izaguirre further stated that if a ward’s staff action grievance was denied,
    33
    “[t]he ward is advised that he could go through the regular grievance system as his
    appeal.”
    The trial court found: “First of all, I don’t think Wright [v. State of California
    (2004) 
    122 Cal.App.4th 659
     (Wright)] applies to the [CYA]. Second of all, Welfare and
    Institutions Code [section] 17666.5 [sic, see § 1766.5] just dictates a grievance system.
    Title 15, Division 4 Chapter One Article 5 lays out the grievance procedure and does not
    make it mandatory. [¶] And furthermore, the mandatory language in there has to do with
    the superintendent and regional administrative [remedies]. And furthermore, I don’t
    believe as outlined in there that this type of grievance even comes within the procedure.
    And it’s my feeling that it probably just comes strictly under the Tort Claims Act.”
    Thereafter, Mendoza requested reinstatement of his claim against Ruiz based on
    the ground that he had exhausted available administrative remedies even though he had
    not filed a formal written grievance. He argued that his oral report of Shelby’s abuse to
    Chaplain Castillo satisfied the local grievance process that encouraged wards to make
    oral reports before filing written grievances. He further contended that as a result of his
    oral report, Mendoza had obtained the relief he sought: He was protected from further
    abuse; his claims were investigated; and, thus, he had exhausted his administrative
    remedies. In support of his motion, Mendoza filed, among other things, excerpts from
    the deposition testimony of defendants’ expert witness, Jay Aguas. Specifically, Aguas
    replied, “no,” to the question, “Does a ward have to file a grievance if they are the victim
    of a criminal act by a staff member?” and “yes” to the question, “If . . . a ward is the
    34
    victim of a criminal act by a staff member, may that ward seek assistance to address his
    victimization without utilizing the grievance system?”
    The trial court reversed its previous order granting summary judgment and granted
    Mendoza’s motion to reinstate his federal claim against Ruiz. The court held that
    Mendoza’s oral complaint to the chaplain satisfied the exhaustion requirement and
    fulfilled the remedies available at Stark.
    2. Exhaustion Requirements Under Federal and State Law
    Under the Prison Litigation Reform Act (PLRA), a prisoner must exhaust all
    available administrative remedies before bringing a title 42 United States Code section
    1983 action. Specifically, title 42 United States Code section 1997e(a) provides: “No
    action shall be brought with respect to prison conditions under section 1983 of this title,
    or any other Federal law, by a prisoner confined in any jail, prison, or other correctional
    facility until such administrative remedies as are available are exhausted.” In Booth v.
    Churner (2001) 
    532 U.S. 731
    , 733-741, the Supreme Court held that the PLRA requires a
    prisoner to complete a prison administrative process even when the prisoner seeks only
    money damages, and the available process does not provide for recovery of such
    damages. (Id. at p. 734.)
    The exhaustion requirement similarly applies to state law claims: “Under both
    state and federal law, a prisoner must exhaust available administrative remedies before
    seeking judicial relief. . . . The exhaustion requirement is jurisdictional: a court cannot
    35
    hear a case before a litigant exhausts administrative remedies.” (Wright, supra, 122
    Cal.App.4th at pp. 664-665.)
    Welfare and Institutions Code section 1766.5 provides for the establishment of a
    grievance system within the CYA: “The director shall establish and maintain a fair,
    simple, and expeditious system for resolution of grievances of all persons committed to
    the Youth Authority regarding the substance or application of any written or unwritten
    policy, rule, regulation, or practice of the department or of an agent or contractor of the
    department or any decision, behavior, or action by an employee, agent, contractor, or
    other person confined within the institutions or camps of the Youth Authority which is
    directed toward the grievant, other than matters involving individual discipline.” The
    California Code of Regulations defines a grievance as “a complaint from a ward
    concerning: [¶] (1) The substance or application of any written or unwritten policy or
    practice of the Department, . . . or [¶] (2) [a]ny behavior or action directed toward a
    ward by staff or other wards.” (Cal. Code Regs., tit. 15, § 4085, subd. (a)(1), (a)(2).) A
    ward may file a grievance concerning “[a]lleged employee misconduct, improper or
    inappropriate behavior, or failure of an employee to perform assigned duties.” (Cal.
    Code Regs., tit. 15, § 4086, subd. (e).)
    In Wright, the court affirmed the dismissal of a prisoner’s action against the state,
    the department of corrections, and individual administrative and medical personnel for
    medical malpractice and failure to furnish medical care, holding that the prisoner had
    failed to exhaust available administrative remedies, even though money damages were
    36
    unavailable in the administrative process. (Wright, supra, 122 Cal.App.4th at pp. 668-
    669.) The court rejected the prisoner’s contention that substantial compliance (i.e.,
    completion of two of four levels of review) was sufficient to exhaust administrative
    remedies. (Id. at p. 664.) The court explained that “[t]he exhaustion of [the]
    administrative remedies requirement furthers several important societal and governmental
    interests. These include bolstering administrative autonomy, mitigating damages, giving
    agencies [the] opportunity to make factual findings, encouraging settlement, filtering out
    frivolous claims, fostering better prepared litigation, and promoting judicial economy.
    [Citations.] In addition, the requirement ensures ‘the use of administrative agency
    expertise and capability to order and monitor corrective measures . . . .’ [Citation.]” (Id.
    at p. 666.)
    3. Exhaustion Requirements Apply to Wards at Stark
    Mendoza argues that exhaustion requirements might not apply to wards in juvenile
    detention facilities. We disagree. By its terms, the PLRA applies to juvenile wards, as
    well as to adult prisoners: “As used in this section, the term ‘prisoner’ means any person
    incarcerated or detained in any facility who is accused of, convicted of, sentenced for, or
    adjudicated delinquent for, violations of criminal law . . . .” (42 U.S.C. § 1997e(h).)
    Federal courts have held that the PLRA applies to juvenile detention facilities, as well as
    to prisons. (See, e.g., Christina A. v. Bloomberg (8th Cir. 2003) 
    315 F.3d 990
    , 994-995;
    Alexander S. v. Boyd (4th Cir. 1997) 
    113 F.3d 1373
    , 1383-1385, abrogated on another
    ground by Martin v. Hadix (1999) 
    527 U.S. 343
    , 352.)
    37
    Mendoza has cited no authority for the suggestion that wards in juvenile detention
    facilities are exempt from state law exhaustion requirements, and our own research has
    revealed none. Moreover, the regulations applicable to grievances of adult prisoners
    (Cal. Code Regs., tit. 15, §§ 3084.1-3084.7) under consideration in Wright do not differ
    in any meaningful way from the regulations applicable to wards (Cal. Code Regs., tit. 15,
    § 4086 et seq.). Thus, the reasoning and conclusions of the court in Wright are fully
    applicable to the case before us.
    Finally, we note that Mendoza was not a minor when the sexual conduct occurred.
    Harper testified that all wards at Stark are between 18 and 26 years old.
    4. Neither an Oral Complaint Nor Participation in an IA Investigation Exhausted
    Administrative Remedies
    Mendoza argues that by making an oral complaint and by participating in the IA
    investigation of Shelby, he satisfied the exhaustion requirement. We disagree. Courts
    have held that participation in an IA investigation does not satisfy the PLRA exhaustion
    requirement. (Pavey v. Conley (7th Cir. 2011) 
    663 F.3d 899
    , 905-906.)
    In Pavey, it was undisputed that the plaintiff did not file a grievance under the
    prison’s grievance process, although he had complained to prison officials. (Pavey v.
    Conley, 
    supra,
     663 F.3d at p. 905.) The court held: “No plausible reading [of applicable
    procedures] even hints that if an inmate cannot write, [the plaintiff had a broken hand] he
    may abandon the requirement of filing a written form with the grievance specialist so
    long as he has told someone in the prison about his ailments. . . . When administrative
    38
    procedures are clearly laid out, as in this case, an inmate must comply with them in order
    to exhaust his remedies. [Citations.]” (Ibid.) The court also rejected the argument that
    Pavey’s participation in an IA investigation was sufficient to exhaust administrative
    remedies. The court explained that the PLRA “is concerned with the ‘remedies’ that
    have been made available to prisoners. An internal-affairs investigation may lead to
    disciplinary proceedings targeting the wayward employee but ordinarily does not offer a
    remedy to the prisoner who was on the receiving end of the employee’s malfeasance.
    [Citations.] [¶] And even if the internal-affairs investigation could result in some relief
    for the prisoner, the Supreme Court has rejected any suggestion that prisoners are
    permitted to pick and choose how to present their concerns to prison officials. ‘The
    benefits of exhaustion can be realized only if the prison grievance system is given a fair
    opportunity to consider the grievance. The prison grievance system will not have such an
    opportunity unless the grievant complies with the system’s critical procedural rules.’
    [Citations.] If a prisoner can be required to submit his grievance in the particular manner
    and within the precise period of time designated by the prison’s administrative
    procedures, then he must also be required to present his grievance in the proper forum.”
    (Id. at pp. 905-906; see Panaro v. City of North Las Vegas (9th Cir. 2005) 
    432 F.3d 949
    ,
    953-954 [rejecting the argument that participation in an internal affairs investigation
    constituted constructive exhaustion of administrative remedies]; Thomas v. Woolum (6th
    Cir. 2003) 
    337 F.3d 720
    , 734 [“In determining whether the inmate has exhausted his or
    her remedies, we . . . look to the inmate’s grievance, not to other information compiled in
    39
    other investigations”], abrogated on other grounds in Woodford v. Ngo (2006) 
    548 U.S. 81
    , 87.)
    In Macias v. Zenk (2d Cir. 2007) 
    495 F.3d 37
    , the court held that an informal
    complaint did not satisfy the exhaustion requirement. The administrative remedy system
    at issue included three tiers: “The first tier requires the inmate to report informally the
    issue to the staff, the second tier requires the inmate to file a written remedy request with
    the Warden, and the third tier requires the inmate to file appeals with the appropriate
    Regional Director and then with the General Counsel.” (Id. at p. 42.) Thus, even when
    the available procedures include an informal report to staff, compliance with that step
    alone does not exhaust administrative remedies.
    Mendoza further argues that Izaguirre’s testimony established that there was a
    “zero level” procedure, under which a ward could report a problem orally, in addition to
    the formal grievance procedure at Stark. However, Izaguirre clarified in his testimony
    that the informal “zero level” procedure applied only after a ward had filed a written
    grievance; the procedure was not, as Mendoza argues, a substitute for filing a written
    grievance.
    (a) The Futility Exception Does Not Apply
    (i) Additional Background
    In the OIG July 2002 follow-up audit report, numerous problems with the ward
    grievance system were identified. The report stated that “fewer than half” of the prior
    recommendations to Stark management had been implemented, and that the ward
    40
    grievance system had “not improved.” Specifically, the report stated: “Problems with
    the ward grievance system continue. The institution does not investigate all ward
    grievances in a timely manner. The follow-up review found 24 open staff action
    grievances more than 30 days old, one of which dated back to August 2000.” “Another
    seven staff action grievances, received from May through July 2001 were still
    outstanding as preliminary fact-finding investigations. Of the 44 outstanding regular
    grievances, 11 (25%) were more than 30 days old.” The report further stated: “The
    institution has not developed written policies and procedures for conducting internal
    affairs investigations. Moreover, the institution is not properly tracking investigative
    casework. Careful monitoring of individual investigations to ensure thoroughness, proper
    disposition, and prompt completion is not always accomplished.”
    (ii) Analysis
    Mendoza argues that the exhaustion requirement does not apply when an effective
    administrative remedy is wholly lacking. He further argues that he was excused from
    filing a grievance because the evidence showed it would have been denied.
    Federal courts have held that the futility exception to the exhaustion requirement
    does not apply in PLRA suits. (Booth v. Churner, 
    supra,
     532 U.S. at p. 741 fn. 6 [stating
    that the court would “not read futility or other exceptions into statutory exhaustion
    requirements where Congress has provided otherwise”].)
    Under state case law, the futility exception applies “only if the party invoking it
    can positively state that the administrative agency has declared what its ruling will be in a
    41
    particular case.” (Steinhart v. County of Los Angeles (2010) 
    47 Cal.4th 1298
    , 1313.)
    Mendoza has made no such showing. The OIG reports on which Mendoza relies were
    prepared in 2000 and 2002, before the conduct alleged in the current action. Mendoza
    also argues that Ruiz’s treatment of ward Johnson’s grievance indicates he would have
    denied any grievance raising similar allegations. However, the basis for the denial of
    Johnson’s grievance was that it was based on hearsay. Mendoza has not established that
    if he had filed his own grievance, it would have been similarly dismissed.
    (b) No Exception for Victim of Criminal Act
    Finally, Mendoza argues that expert witness Aguas stated that a ward who was the
    victim of a criminal act did not have to use the formal grievance procedure. It goes
    without saying that a ward is not required to file a formal grievance when he is the victim
    of a criminal act: For whatever reasons, any ward may choose not to pursue such a
    matter further. However, that does not mean the ward who declines to file a grievance
    may later seek redress by filing a civil suit; rather, the law is clear that he may not do so
    unless he has completed the formal grievance process. (See Wright, supra, 122
    Cal.App.4th at pp. 668-669.)
    We conclude that the trial court erred in ruling Mendoza had exhausted his
    administrative remedies, and the judgments in his favor must be reversed.
    B. Disclosure of Evidence Under Evidence Code Section 1045
    Defendants argue that the trial court erred in disclosing evidence to plaintiffs in
    violation of Evidence Code section 1045 and admitting that evidence at trial.
    42
    1. Additional Background
    During discovery, plaintiffs filed a Pitchess4 motion under Evidence Code
    sections 1043 through 1045 for disclosure of records in Shelby’s personnel file. The trial
    court granted the motion and ordered the production of information in that file going back
    to October 19, 1997. The trial court then conducted an in camera review of the file and
    ordered the release of documents, including Westlund’s 1999 report of his investigation
    into the accusations against Shelby, the OIG’s October 3, 2000, report discussing the
    Westlund report, as well as other matters relating to Shelby.
    Specifically, the Westlund report and the October 3, 2000, OIG report contained
    references to the complaint made against Shelby in 1999 by ward Beck stating he had
    seen Shelby performing oral sex on ward Rivera in Rivera’s cell. CYA records
    confirmed that the incident could have occurred only between July 1996 and January
    1997, more than five years before Shelby’s misconduct as to plaintiffs.
    Defendants moved in limine to exclude from evidence the information concerning
    Beck’s accusation against Shelby on the ground, among others, that disclosure and
    admission of such evidence violated Evidence Code section 1045, subdivision (b)(1),
    because it concerned conduct that had occurred more than five years before the conduct
    at issue in the current case. After conducting a hearing, the trial court granted the motion:
    “I’ll exclude the Beck-Rivera portions of the file from evidence. And unless there’s other
    4   Pitchess v. Superior Court (1974) 
    11 Cal.3d 531
    .
    43
    ways of getting it in, I’ll exclude reference to that in opening statement or any other
    purpose.” However, the trial court later permitted use of such evidence throughout the
    trial, including allowing plaintiffs’ counsel to question Ruiz regarding the allegations in
    Beck’s complaint and to have Ruiz read an excerpt from the Westlund report to the jury.
    (2) Discussion
    Peace officers’ personnel records are privileged and may not be disclosed except
    through statutory procedures. (Pen. Code, §§ 832.7, 832.8; Evid. Code, §§ 1043-1047;
    Pitchess v. Superior Court, supra, 
    11 Cal.3d 531
    .) Those procedures apply in both
    criminal and civil cases. (Fletcher v. Superior Court (2002) 
    100 Cal.App.4th 386
    , 390.)
    Evidence Code section 1045 provides: “(a) Nothing in this article shall be construed to
    affect the right of access to records of complaints, or investigations of complaints, or
    discipline imposed as a result of those investigations, concerning an event or transaction
    in which the peace officer . . . participated, or which he or she perceived, and pertaining
    to the manner in which he or she performed his or her duties, provided that information is
    relevant to the subject matter involved in the pending litigation.
    “(b) In determining relevance, the court shall examine the information in
    chambers in conformity with [Evidence Code] Section 915, and shall exclude from
    disclosure:
    “(1) Information consisting of complaints concerning conduct occurring more
    than five years before the event or transaction that is the subject of the litigation in aid of
    which discovery or disclosure is sought.” (Italics added.)
    44
    The Legislature’s purpose in enacting Evidence Code section 1045 was to protect
    peace officers’ privacy interests. (See, e.g., Haggerty v. Superior Court (2004) 
    117 Cal.App.4th 1079
    , 1085.) In enacting that section, the Legislature defined as irrelevant,
    and therefore exempt from disclosure, complaints about conduct that occurred more than
    five years before the events that form the basis of current litigation. While plaintiffs
    assert that Evidence Code section 1045 governs disclosure, not admissibility, only
    relevant evidence is admissible. (Evid. Code, § 350.) The Legislature’s determination of
    relevance is binding on us.
    As to Shelby, the “conduct . . . that is the subject of the litigation,” to which the
    prior complaints are relevant, began as to the present plaintiffs in mid-October 2002. The
    conduct underlying the Beck-Rivera complaint, which was discussed in the Westlund
    report, occurred sometime between July 1996 and January 1997. In that the conduct
    occurred more than five years before mid-October 2002, the court erred in admitting the
    evidence against Shelby. As to Harper and Ruiz, however, the Beck-Rivera complaint
    was admissible. The conduct “that was the subject of the litigation” regarding Harper
    and Ruiz was their deliberate indifference, or their “failure to protect” plaintiffs against a
    risk of injury with actual knowledge of the underlying facts. Thus, as to Ruiz, his
    “failure to protect” arguably began in April 1999, the date he was hired; Harper’s “failure
    to protect” arguably began in May 2000, the date of his hire. As such, the Beck-Rivera
    conduct which occurred between July 1996 and January 1997 was relevant to the
    45
    defendants’ failure to protect up through July 2001 (the fifth anniversary of the Beck-
    Rivera conduct).5
    As such, the court did not err in allowing into evidence the Beck-Rivera complaint
    on the issue of notice relative to the theory of a “failure to protect.”
    C. Objections to Polygraph Evidence
    Defendants challenge the admission of polygraph evidence relating to the Beck-
    Rivera accusations. We agree that as to Shelby there was insufficient foundation to
    establish the reliability of the polygraph result for purposes of using said evidence for its
    truth in establishing Shelby’s common plan. (People v. Kelly (1976) 
    17 Cal.3d 24
    .) We
    do not agree as to Harper and Ruiz. First, Evidence Code section 351.1 does not preclude
    the use of polygraph evidence in civil cases. (See People v. Fields (2009) 
    175 Cal.App.4th 1001
    , 1017 [“Evidence Code section 351.1 does not speak to the use of
    polygraph evidence in proceedings outside the context of criminal proceedings, and we
    have found no statutory or judicially created bar to a party offering polygraph evidence in
    civil proceedings.”]; cf. Arden v. State Bar (1987) 
    43 Cal.3d 713
    , 723-724 [polygraph
    evidence could not be used in a disciplinary proceeding].) Second, while the polygraph
    5  We also note that the personnel records at issue are not those of Harper or Ruiz.
    While Shelby and his employer may claim the privilege, there does not appear to be any
    basis for Harper and Ruiz to assert a privilege over records that are not theirs. (Abatti v.
    Superior Court (2003) 
    112 Cal.App.4th 39
    , 57 [“Both the individual officer and the law
    enforcement agency are entitled to claim the confidential personnel records privilege of
    Penal Code section 832.7.”].)
    46
    result may not be submitted for its truth, it was clearly relevant and admissible as to
    defendant Ruiz.
    In order to prove deliberate indifference under a “failure to protect” theory,
    plaintiffs had to demonstrate that Harper and Ruiz had actual knowledge of a substantial
    risk to plaintiffs. To show such knowledge plaintiffs needed to establish that Harper and
    Ruiz either directly investigated or were aware of the facts reported in investigations
    performed by others. As confirmed by Ruiz: (1) “polygraphs were an investigative tool
    used by the CYA at that time”; (2) Ruiz himself “recommended polygraphs on certain
    cases”; (3) while not “entirely accurate,” he “saw some benefit in them . . . [¶] . . . with
    regards to using them as a tool.” As such, regardless of the reliability of a polygraph test,
    Ruiz used them and found them helpful in various investigations. And as clarified by
    Marc Gantt “the information that you obtain [from a polygraph] cannot be used as . . . the
    reason for any type of discipline. It’s an investigative tool alone.” The testimony was
    therefore admissible as to the nature of the investigations and the attempt to verify or
    confirm the underlying facts. It is probative on the issue of notice.
    D. Hearsay Objections to Statements from Investigative Reports
    Defendants contend the trial court erred in allowing into evidence prejudicial and
    irrelevant hearsay statements from investigative reports.
    1. Additional Background
    Defendants moved before trial to exclude various investigative reports on the
    grounds that such evidence was inadmissible hearsay, lacked validation, violated the
    47
    secondary evidence rule, was inadmissible evidence of prior bad acts, and violated
    Evidence Code section 1280. The trial court granted the motions, but ruled that such
    evidence might be admissible for impeachment.
    Over defense objections, the trial court later permitted Cantino to read excerpts
    from his report. Cantino testified that during his investigation, he had interviewed
    numerous people, with the majority of those people being wards.
    During Ruiz’s testimony, the trial court instructed the jury, as follows: “Certain
    evidence was admitted for a limited purpose. You may consider that evidence only for
    the limited purpose and not for any other purpose. [¶] You have heard testimony about
    documents that contain allegations regarding defendant James Shelby that were made by
    wards other than the plaintiffs in this case. Testimony about documents which contain
    allegations made by witnesses who were not before the Court is hearsay. [¶] These
    hearsay statements are admitted into evidence for a limited purpose. You may only
    consider this testimony to determine whether defendants Harper and/or Ruiz had notice
    that defendant James Shelby was engaging in improper acts or [o]missions and for no
    other purpose. [¶] You may not consider this evidence for the purpose of determining
    whether defendant James Shelby did such acts with the plaintiffs before . . . this court.”
    In giving final instructions, the trial court stated: “We read this before, weeks ago,
    but I’m reading it again.” The court then repeated the instruction, as set forth ante. The
    trial court further instructed the jury: “During the trial, I explained that certain evidence
    could be considered as to only one party. You may only consider that evidence as to
    48
    any—you may not consider that evidence as to any other party. [¶] During the trial, I
    explained that certain evidence could be considered as to one or more parties, but not to
    every party. You may not consider that evidence as to any other party.”
    In argument to the jury, Shelby’s attorney stated: “[Y]ou got a special instruction.
    I’m going to go through that with you on this hearsay issue because it’s important. And
    this case is unusual in that a lot of hearsay evidence came into the case against Mr. Ruiz
    and Mr. Harper that isn’t appropriate evidence against Mr. Shelby.” Counsel then argued
    extensively about the hearsay evidence that could not be used against Shelby.
    2. Analysis
    Shelby’s hearsay objection to the reading of ward statements in investigative
    reports is meritless because such statements were not admitted against him, and the trial
    court explicitly instructed the jury on that point.
    The information that was made known to Harper and/or Ruiz was admissible over
    their hearsay objections because the statements were offered to show their notice or
    knowledge of the assertions wards had made, not whether those assertions were true.
    Because the allegations were not offered to prove their truth, they are not subject to the
    prohibition against hearsay. (See, e.g., Magnolia Square Homeowners Assn. v. Safeco
    Ins. Co. (1990) 
    221 Cal.App.3d 1049
    , 1057.)
    E. Secondary Evidence Objection
    Defendants contend the trial court abused its discretion in allowing Cantino to read
    excerpts from his report because the testimony violated the secondary evidence rule.
    49
    Shelby argues that the trial court should have excluded Cantino’s testimony about the
    contents of interviews because original tape recordings of the interviews were available.
    Evidence Code section 1520 states: “The content of a writing may be proved by
    an otherwise admissible original.” Evidence Code section 1521, subdivision (a)(2),
    provides that secondary evidence may not be used to prove the contents of a writing if
    admission of the evidence would be unfair. A “writing” includes every means of
    recording tangible things, including tape or video recordings. (Evid. Code, § 250; People
    v. Panah (2005) 
    35 Cal.4th 395
    , 475.) In Panah, the court explained: “The purpose of
    the best evidence rule is ‘to minimize the possibilities of misinterpretation of writings by
    requiring the production of the original writings themselves, if available.’ [Citation.]
    Therefore, ‘[t]he best evidence rule applies only when the contents of a writing are at
    issue.’ [Citation.] Conversely, ‘[u]nless the content is in issue the best evidence rule
    does not come into play.’ [Citation.] Where no dispute exists regarding the accuracy of
    the evidence received in lieu of the original writing, any error in admitting such evidence
    is harmless.” (Ibid.) Here, likewise, any error was harmless.
    F. Objection Under Evidence Code Sections 1101 and 352
    Shelby contends the trial court erred in admitting evidence of prior bad acts in
    violation of Evidence Code sections 1101 and 352.
    1. Additional background
    Shelby, joined by Harper and Ruiz, moved before trial to exclude evidence
    relating to other alleged prior bad acts under Evidence Code sections 1101 and 352. The
    50
    trial court held it would rule on the motion at an Evidence Code section 402 hearing
    before plaintiffs introduced any such evidence. However, the trial court later permitted
    plaintiffs to introduce such evidence over defense objections and without holding an
    Evidence Code section 402 hearing. Shelby now challenges the admission of extensive
    evidence of prior bad acts on the ground such evidence did not qualify under the common
    plan exception to Evidence Code section 1101, and it was unduly prejudicial under
    Evidence Code section 352.
    The challenged evidence included (1) the reports of four wards (Canas, Navarette,
    Ortiz, and Tovar) that Shelby had sex with them; (2) evidence that Shelby had searched a
    Web site known as “meetaninmate.com” on his home computer; (3) Starmer’s
    conclusions that Shelby had a “modus operandi” for coercing male Latino wards into
    having sex with him, that Shelby engaged in a seduction pattern, and that Starmer
    believed the accusers; (4) the report of Chaplain Castillo that several wards had told him
    of other instances of Shelby’s sexual misconduct; and (5) Shelby’s own testimony that he
    was bisexual, engaged in sex with men, and his preference with men was to receive anal
    sex. Shelby also challenges, on the same grounds, the admission of evidence of a sexual
    encounter with a former ward, Douglas Gerard, and Gerard’s testimony that Shelby had
    sexually harassed him when he was a ward.
    2. Allegations of Other Wards
    We first note that much of the evidence about which Shelby complains was not in
    fact admitted against him; the trial court instructed the jury that hearsay statements
    51
    containing allegations from other wards against Shelby was admitted only to show notice
    as to Harper and Ruiz. We assume that the jury limited its consideration of such
    evidence as it was instructed to do. (Cassim v. Allstate Ins. Co. (2004) 
    33 Cal.4th 780
    ,
    803.)
    With respect to the evidence that was admitted against Shelby, specifically, the
    trial testimony of Gerard and the deposition testimony of Tovar read at trial, Evidence
    Code section 1101, subdivision (b), allows admission of uncharged conduct “when
    relevant to prove some fact (such as motive, . . . intent, preparation, [or] plan . . .) other
    than [the defendant’s] disposition to commit such an act.” In People v. Ewoldt (1994)
    
    7 Cal.4th 380
    , the court explained: “[E]vidence that the defendant has committed
    uncharged criminal acts that are similar to the charged offense may be relevant if these
    acts demonstrate circumstantially that the defendant committed the charged offense
    pursuant to the same design or plan he or she used in committing the uncharged acts.
    Unlike evidence of uncharged acts used to prove identity, the plan need not be unusual or
    distinctive; it need only exist to support the inference that the defendant employed that
    plan in committing the charged offense.” (Id. at p. 403.)
    Shelby contends the challenged evidence involving sexual contact with other
    wards “does not share sufficient features with the allegations to fall under the common
    plan exception,” and that the allegations by other wards were not sufficiently similar to
    those of plaintiffs to admit them under the common plan exception to Evidence Code
    section 1101. In his statement of facts, which spans only six pages of his opening brief,
    52
    despite an appellate record that fills over 100 volumes and approximately 9,000 pages of
    reporter’s transcript, Shelby gives scant details of the conduct plaintiffs alleged.
    Specifically, he states that plaintiffs accused him of “allegedly using various positive and
    negative inducements to coerce them into permitting him to perform oral sex on them on
    one or more occasions,” and that Ruelas also alleged that Shelby had given him a cellular
    telephone in exchange for sexual favors. Similarly, in listing the various categories of
    evidence that were purportedly inadmissible under Evidence Code sections 1101 and 352,
    Shelby again provides only scant details, i.e., that various wards accused him of “having
    sex” with him, some in exchange for contraband, and that “a number of unidentified
    wards had told [Chaplain Castillo] of other alleged instances of sexual misconduct” by
    Shelby.
    We do not consider error as an abstract proposition. A party’s failure to fairly
    summarize the evidence in the light most favorable to the judgment results in forfeiture of
    evidentiary claims. (See, e.g., Western Aggregates, Inc. v. County of Yuba (2002) 
    101 Cal.App.4th 278
    , 290.) Here, Shelby merely asserts, without any meaningful discussion
    of the specific evidence he challenges or of the plaintiffs’ allegations, that the “‘prior bad
    acts’ evidence does not share sufficient features with the allegations to fall under the
    common plan exception.” Shelby’s bald assertions of error are wholly inadequate to
    allow any meaningful analysis of the issue. We therefore find no error as to Shelby under
    Evidence Code sections 1101 and 352 concerning the testimony of Tovar and Gerard
    about Shelby’s sexual conduct with them while they were wards.
    53
    3. Search of Shelby’s Home Computer
    All defendants challenge the admission of evidence that a search of Shelby’s home
    computer some time after April 2005 had revealed that Shelby accessed a Web site where
    people can arrange to correspond with adult inmates.
    Starmer testified that the search of Shelby’s home computer revealed that the
    computer had been used to access the Web site “meetaninmate.com.” The trial court
    overruled Shelby’s objections on the grounds of hearsay and Evidence Code sections
    352 and 1101. Harper and Ruiz’s objections were overruled on the ground of irrelevance.
    Sharmer testified that the Web site was significant to his findings because “[c]learly,
    [Shelby] had an attraction for people in custody.”
    As to Harper and Ruiz, we conclude that the evidence was irrelevant because it
    was discovered after Shelby had left Stark, and it therefore had no probative value with
    respect to notice to Harper and Ruiz of Shelby’s misconduct.
    We agree with Shelby that the evidence was inadmissible under Evidence Code
    section 1101 because it did not show conduct sufficiently similar to that alleged by
    plaintiffs to establish a common plan; those allegations did not include any use of a
    computer.
    4. Starmer’s Conclusions
    Shelby contends the trial court erred under Evidence Code section 1101 in
    admitting into evidence Starmer’s conclusions that (1) Shelby had a “modus operandi”
    for coercing male Latino wards into having sex with him, (2) Shelby engaged in a
    54
    seduction pattern, and (3) Starmer was trained to discern the truth, and he believed the
    accusers.
    Evidence Code section 1101 permits evidence of prior conduct when relevant to
    prove, among other things, that a defendant’s acts were carried out pursuant to a common
    plan. Starmer’s conclusions that Shelby’s conduct constituted a modus operandi and a
    seduction pattern was admissible for that purpose.
    Starmer’s statements that he was trained, could tell when someone was telling the
    truth, and believed the accusers did not fit within Evidence Code section 1101, and
    Shelby’s objection on the basis of that statute, was meritless.
    G. Irrelevant Evidence Admitted Against Harper and Ruiz
    Harper and Ruiz contend the trial court erred by admitting evidence obtained
    during the investigations that followed the February 2004 accusations against Shelby.
    1. Additional Background
    Harper and Ruiz moved in limine to exclude evidence obtained after February 18,
    2004, the date the accusations that formed the basis of the current lawsuit surfaced. One
    ground for the motions was that such evidence was irrelevant to Harper and Ruiz’s notice
    or knowledge of the substantial risk of a constitutional violation by Shelby. The trial
    court reserved its ruling on the motion and agreed to conduct a hearing under Evidence
    Code section 402 before allowing such testimony.
    Later, in discussing the permissible parameters for opening statements, counsel for
    Harper and Ruiz noted that certain items were not to be admitted until that hearing was
    55
    held. The trial court responded: “We’re not doing a[n Evidence Code section] 402
    process. Those are all coming in. You’ll just have to deal with them. [¶] . . . [¶] And
    that’s what my ruling was.” Following additional argument, the trial court repeated that
    the challenged evidence would be admitted. Thereafter, counsel for Harper and Ruiz
    objected on the ground of relevance, among other grounds, when Cantino testified as to
    what several wards had told him during the post-February 2004 investigations about
    Shelby performing sexual acts with them. The trial court overruled those objections.
    2. Discussion
    A plaintiff in an action based on deliberate indifference of prison officials bears a
    heavy burden of establishing that the officials knew of and disregarded a particular
    substantial known risk of the constitutional injury that later occurred. (Farmer v.
    Brennan (1994) 
    511 U.S. 825
    , 847 (Farmer).) Under that standard, information that
    became available to officials only after the injury to the plaintiff is irrelevant because it
    cannot show the officials’ notice or knowledge of a risk. We thus conclude the trial court
    erred in allowing evidence of ward complaints made after February 18, 2004, to be
    admitted against Harper and Ruiz.
    H. Shelby’s Off-duty Sexual Encounter
    All defendants challenge the admission of evidence that Shelby had an off-duty
    sexual encounter with former ward Gerard at a hotel in 2001. The defendants objected to
    such evidence on the grounds of hearsay, undue prejudice, prior bad acts, and irrelevance
    to establish notice. The trial court agreed that the evidence, discovered after plaintiffs
    56
    came forward with their accusations, did not provide notice to Harper and Ruiz. The trial
    court allowed the evidence “for a narrowly defined issue. That is, that Shelby has gay
    sex and he has it with people who are at least former wards.”
    We will assume for purposes of argument that the evidence was inadmissible
    under Evidence Code section 1101 because the circumstances of the encounter were not
    sufficiently similar to the conduct alleged by plaintiffs to show a common plan.
    Specifically, the encounter took place away from Stark after Gerard was no longer a
    ward, and the potential for coercion was not present. We further agree with Harper and
    Ruiz that the evidence was irrelevant to establish notice because the information became
    known only during the 2004 investigation.
    I. References to Shelby’s Pretrial Invocation of His Fifth Amendment Privilege
    Shelby contends the trial court committed reversible error in permitting plaintiffs
    to raise his pretrial invocation of his Fifth Amendment privilege against self-
    incrimination.
    1. Additional Background
    During discovery, Shelby repeatedly asserted his Fifth Amendment privilege
    against self-incrimination. Plaintiffs moved in limine to prevent Shelby from testifying at
    trial as to those matters for which he had asserted that privilege, and Harper and Ruiz
    moved to compel Shelby to testify and to preclude him from asserting the privilege based
    on a proposed grant of use immunity. The trial court denied both motions, and later
    57
    directed counsel for plaintiffs not to refer to the Fifth Amendment in their opening
    statements.
    During opening statements, counsel for Ruelas referred to numerous allegations of
    misconduct against Shelby and stated: “[I]n the course of this trial, Mr. Shelby’s not
    going to deny the truth of a single one. [¶] He has not to date and he will not.” Counsel
    for Shelby did not object to those remarks. Shelby had not yet indicated he would
    withdraw his Fifth Amendment privilege. However, after opening statements, Shelby’s
    counsel indicated that Shelby would indeed testify at trial. The trial court ordered Shelby
    to appear for an additional deposition session, and plaintiffs’ counsel deposed Shelby.
    Thereafter, during the examination of Starmer, counsel for Ruelas asked: “[D]id
    you attempt to get Mr. Shelby’s statement as to these events?” Over Shelby’s counsel’s
    objections under Evidence Code sections 960 and 913, Starmer responded that Shelby
    had “maintained his 5th Amendment privilege.”
    Next, during the examination of Shelby under Evidence Code section 776, counsel
    for Ruelas asked the following questions, over the objections of Shelby’s counsel:
    (1) “Did you assert your 5th Amendment not to answer questions of Mr. Cantino
    about whether you molested the plaintiffs in this case?”
    (2) “Cantino couldn’t talk to you because he did the wards. You refused and took
    the 5th Amendment to Agent Starmer, correct?”
    (3) “Is it true, sir, that every single question propounded to you on the subject of
    whether you molested the plaintiffs in this case, up through the first day of this trial, you
    58
    asserted the 5th Amendment, your right against criminal prosecution? Refused to answer
    every question?”
    (4) “You waited until the statute of limitations for criminal prosecution expired
    and then you said you wanted to testify; isn’t that correct?”
    Shelby responded that he had acted on his attorney’s advice.
    Out of the presence of the jury, Shelby’s counsel moved for a mistrial. The trial
    court stated: “I thought the record showed we were going to allow him to at least go into
    that because of the circumstances where you, after opening statement, now tell us that
    he’s going to waive the 5th Amendment, he’s going to testify, after they’d already
    concluded discovery.” Counsel for Ruelas argued that he would have been prejudiced if
    he had not been allowed to raise the Fifth Amendment issue after mentioning it in
    opening statement before Shelby decided to waive the privilege. The trial court denied
    the request for mistrial.
    Counsel for Shelby later requested a jury admonishment or limiting instruction
    based on Evidence Code section 913, subdivision (b). The court stated such an
    instruction would be appropriate later but declined to read the instruction at that time.
    The trial court instructed the jury at the close of trial: “‘You have heard testimony that
    prior to trial, James Shelby has exercised his legal right not to testify concerning certain
    matters. Do not draw any conclusions from the exercise of this right or let it affect any of
    your decisions in this case. [¶] A party may exercise this right freely and without fear of
    a penalty.’”
    59
    2. Analysis
    California law makes no distinction between civil and criminal litigation
    concerning the impermissibility of drawing adverse inferences from a witness’s
    invocation of the privilege against self-incrimination. (People v. Holloway (2004) 
    33 Cal.4th 96
    , 131-132.) Evidence Code section 913 provides: “(a) If in the instant
    proceeding or on a prior occasion a privilege is or was exercised not to testify with
    respect to any matter, or to refuse to disclose or to prevent another from disclosing any
    matter, neither the presiding officer nor counsel may comment thereon, no presumption
    shall arise because of the exercise of the privilege, and the trier of fact may not draw any
    inference therefrom as to the credibility of the witness or as to any matter at issue in the
    proceeding. [¶] (b) The court, at the request of a party who may be adversely affected
    because an unfavorable inference may be drawn by the jury because a privilege has been
    exercised, shall instruct the jury that no presumption arises because of the exercise of the
    privilege and that the jury may not draw any inference therefrom as to the credibility of
    the witness or as to any matter at issue in the proceeding.”
    We first observe that with respect to Ruelas’s counsel’s remarks during opening
    statement, Shelby forfeited any claim of error by failing to raise a timely objection. (See
    Brokopp v. Ford Motor Co. (1977) 
    71 Cal.App.3d 841
    , 860 [Fourth Dist., Div. Two].)
    Next, Shelby’s conduct in deciding to waive his privilege only after opening
    statements and after the close of discovery smacks of the conduct condemned in A & M
    Records, Inc. v. Heilman (1977) 
    75 Cal.App.3d 554
    , in which the court stated: “[T]he
    60
    enactment of the Discovery Act of 1957 was intended to take the ‘game element’ out of
    trial preparation and do away with surprise at trial. [Citation.] The accomplishment of
    this purpose compels the court to prevent a litigant claiming his constitutional privilege
    against self-incrimination in discovery and then waiving the privilege and testifying at
    trial. Such a strategy subjects the opposing party to unwarranted surprise. A litigant
    cannot be permitted to blow hot and cold in this manner.” (Id. at p. 566.) Under that
    case, the trial court could have precluded Shelby from testifying about matters as to
    which he had previously claimed the privilege. Instead, the trial court allowed plaintiffs
    to depose him before his testimony. Moreover, at trial, Shelby explained his pretrial
    invocation of the privilege as having been based on instruction of his counsel.
    Even if we assume error in allowing questions about the invocation of the
    privilege, the trial court did instruct the jury in accordance with Evidence Code section
    913, subdivision (b), that it could not use Shelby’s invocation of the privilege to draw
    adverse conclusions against him. We presume the jury understood and followed the trial
    court’s limiting instruction. (Saari v. Jongordon Corp. (1992) 
    5 Cal.App.4th 797
    , 808.)
    Shelby also argues that the trial court committed misconduct in failing to give the
    curative instruction at the time of the challenged testimony rather than at the end of trial.
    However, Evidence Code section 913 does not specify when such an instruction should
    be given, but only that it should be given on request. The timing of such an instruction
    was a matter within the discretion of the trial court. (Code Civ. Proc., § 607a.) We find
    an abuse of discretion only when the trial court has “exceed[ed] the bounds of reason, all
    61
    of the circumstances before it being considered.” (Denham v. Superior Court (1970) 
    2 Cal.3d 557
    , 566.) The trial court’s determination to instruct on the privilege at the end of
    trial did not meet that stringent standard for finding an abuse of discretion.
    J. Exclusion of Testimony of Landeros and Zendejas
    Shelby contends the trial court erred in excluding certain testimony of his
    witnesses Elizabeth Landeros and Salvador Zendejas.
    1. Additional Background
    Landeros was a former YCC and supervisor at Stark. Counsel for Shelby
    proposed calling her to testify that she had heard a ward, Francisco Dominguez, a former
    plaintiff who had been dismissed for failing to appear at his deposition, discussing with
    other wards, Canas and Navarette, what they should tell Cantino in their interviews.
    Dominguez, Canas, and Navarette were all unavailable as witnesses. Counsel for Shelby
    made an offer of proof that Landeros would testify that “upon the ward’s exit from the
    interview room with Mr. Cantino, [she] heard them exclaim that they were going to, ‘Get
    that faggot out of here.’ That they had lawyers and that they were smiling and high-
    fiving one another.” The trial court ruled the evidence inadmissible.
    Zendejas was a YCC at Stark from July 2002 to November 2006. Counsel for
    Shelby asked him if he had a conversation with Dominguez about sexual allegations, and
    the trial court sustained plaintiffs’ objection on the ground of irrelevance. A discussion
    was held off the record and not reported. Later, Shelby’s counsel stated that he tried to
    get Zendejas’s testimony admitted, testimony that included: “[H]e heard ward
    62
    Dominguez specifically [tell] him that he had been told what to say about Mr. Shelby.
    Mr. Dominguez was a former plaintiff. That he received a note from other wards
    regarding what to tell investigators and what to say about Mr. Shelby.”
    2. Analysis
    Shelby first argues that the proffered evidence was not hearsay because the
    statements “constituted ‘operative facts’ that had independent significance.” The hearsay
    rule is not implicated when the words themselves are operative facts and an issue in the
    case is whether they were uttered or written. (Am-Cal Investment Co. v. Sharlyn Estates,
    Inc. (1967) 
    255 Cal.App.2d 526
    , 541.) Here, we agree the statements were not hearsay
    because they were offered to show the bias of the speaker. (See, e.g., Weathers v. Kaiser
    Foundation Hospitals (1971) 
    5 Cal.3d 98
    , 109.) Nonetheless, we disagree that the trial
    court abused its discretion by excluding those statements because considerable other
    evidence was presented to the jury concerning the possibility of fabrication of accusations
    and collusion among wards. Defense expert Larry Meisner testified: “[T]here is
    evidence, as I recall, that wards were overheard talking with each other about what they
    were supposed to say in the investigation and how to nail Shelby.”
    Ruiz testified that he had read the investigative report concerning the Delgado
    grievance. The report stated that a staff member told the investigator that two
    anonymous wards said Delgado had made up his complaint in order to be moved to
    another company.
    63
    In addition, Shelby’s counsel asked Cantino whether wards had told him that “this
    whole thing was a fake, a set up?” Cantino responded: “I had a couple wards, I do
    believe. I don’t remember the exact number. Yes, there were a couple wards I
    interviewed that said, it was bunk or fake.”
    Finally, Shelby’s counsel argued that wards had filed false accusations to get rid of
    him. One ward, Ortiz, who had previously reported that Shelby had orally copulated him
    in an office, testified at trial that he had made up the story because Shelby was strict, and
    Ortiz did not want him to return to Stark.
    In light of the extensive evidence on the issue, the proffered testimony of Landeros
    and Zendejas would have been merely cumulative. The trial court did not abuse its
    discretion in excluding their testimony. (Tip Top Foods, Inc. v. Lyng (1972) 
    28 Cal.App.3d 533
    , 554.)
    K. Exclusion of Impeachment Evidence
    Shelby contends the trial court erred in excluding the impeachment testimony of
    Monica Martinez and Don Krueger.
    1. Monica Martinez
    (a) Additional Background
    In his opening statement, counsel for Ruelas stated that Ruelas had tried to commit
    suicide. Ruelas testified that in July 2005, after his release from Stark, he tried to kill
    himself by slitting his wrist, and he showed his scars to the jury. He testified his suicide
    attempt was a result of depression he suffered because of the sexual abuse. At the
    64
    hospital for treatment of the cuts, he told hospital personnel that he had fallen off a chair
    through a window. Ruelas testified that he had lied about how he had received the cuts
    because he did not want to be sent for psychiatric treatment.
    Ruelas also testified, without further elaboration, that he had “some sexual
    problems or dysfunction” that he attributed to the abuse. Defendants did not cross-
    examine him on that point. He conceded that he had gone on “a couple of dates” with
    Martinez before he met his wife and had sexual relations with Martinez.
    Counsel for Shelby called Ruelas’s wife, Jasmin Sharafadin, as a witness under
    Evidence Code section 776. Sharafadin testified that in July 2005, possibly on the day of
    Ruelas’s suicide attempt, she went to Martinez’s home to talk about Martinez’s
    relationship with Ruelas. Sharafadin became angry when Martinez would not talk to her,
    and she slashed a tire on Martinez’s car with a knife. The same day, Sharafadin had a
    physical altercation with Martinez’s sister-in-law, and Ruelas had to separate the two
    women. Sharafadin denied there was any connection between the events at Martinez’s
    house and Ruelas’s hospitalization.
    The court held an Evidence Code section 402 hearing at which Martinez testified
    she had dated Ruelas between 2004 and 2005; that their relationship ended about two
    months before Sharafadin showed up at her house and slashed her car tire; that Ruelas
    and she had sexual relations around 30 times; and that Ruelas did not have any sexual
    performance problems when he was with her.
    65
    (b) Analysis
    Shelby asserts on appeal that Martinez was called “to directly refute Ruelas’
    testimony relating to his damages.” However, Shelby did not bring a motion for a new
    trial on the issue of excessive damages, and he is therefore precluded from raising the
    issue for the first time on appeal. (Sholar v. Barker (1962) 
    211 Cal.App.2d 31
    , 32-33.)
    Shelby further asserts that Martinez’s testimony “would have suggested to the jury
    that Ruelas lied under oath when he testified that he suffered from sexual dysfunction and
    had attempted suicide as a result of the alleged sexual abuse.” However, Ruelas’s
    testimony about sexual dysfunction was brief and nonspecific, and Martinez’s proffered
    testimony related only to Ruelas’s relationship with her five or six years before the trial.
    Such testimony would thus have been of marginal relevance to any continuing or later
    developing problems Ruelas might have suffered. Moreover Martinez’s proffered
    testimony about the events of July 2005 was largely cumulative to that of Sharafadin.
    We conclude Shelby has not shown that the trial court abused its discretion in excluding
    Martinez’s testimony.
    2. Don Krueger
    Shelby contends the trial court erred in excluding impeachment testimony of
    Lieutenant Don Krueger concerning the details of Ruelas’s felony conviction.
    (a) Additional Background
    The trial court granted plaintiffs’ motion in limine to exclude evidence regarding
    the nature of their underlying commitment offenses. However, during opening statement,
    66
    counsel for Ruelas stated: “Mr. Ruelas at 17 years old was in a stolen car and arrested.
    He didn’t steal the car, but in his neighborhood and his background and where you come
    from, you don’t say who did. The people . . . got away and he didn’t say who they were.
    He got three years for that. [¶] They had picked him up at a movie with his girlfriend,
    and he was in the back of the car when they got stopped. And that’s—he’s in a stolen
    car, and he’s not cooperating with the investigation, and he was sentenced. He was 17
    years old, a juvenile. So he was in juvenile court sentenced to three years.”
    Ruelas testified he “took the blame” for the “carjacking and receiving stolen
    property.” He denied that he had stolen the vehicle and stated that he had been “standing
    near a vehicle that had been stolen by a friend.” On cross-examination, Ruelas
    acknowledged that he had been sentenced for felony carjacking.
    Shelby’s counsel stated that he planned to call Krueger. Krueger had arrested
    Ruelas for carjacking. He would testify about the night of Ruelas’s arrest, and about the
    fact that Ruelas was an active participant in the carjacking. Following additional
    discussion, the trial court ruled that it would exclude Krueger’s testimony.
    (b) Analysis
    Shelby argues that Krueger’s testimony should have been admitted under
    Evidence Code section 780, subdivision (i), which allows the jury to consider evidence
    that “has any tendency in reason to prove or disprove the truthfulness” of any witness,
    including “[t]he existence or nonexistence of any fact testified to by him.”
    67
    However, Krueger’s proffered testimony, that Ruelas actively participated in the
    carjacking, would not have directly contradicted that of Ruelas, who himself testified that
    he had taken the blame for the carjacking. We therefore conclude that the trial court did
    not abuse its discretion in excluding Krueger’s testimony.
    Even assuming error, such error was not prejudicial. Shelby argues that “Ruelas’
    testimony and credibility were critical to the case, as he was the only one of the
    [plaintiffs] to testify.” Not so. All four plaintiffs testified at trial and were extensively
    cross-examined.
    L. Opinion Evidence
    Shelby contends the trial court committed reversible error in allowing expert
    opinion testimony on the ultimate issue.
    1. Additional Background
    During his opening statement, counsel for Harper and Ruiz told the jury
    investigators for the CYA IA and the Chino Police Department had investigated reports
    of misconduct by Shelby. Counsel continued: “They found no corroborative evidence of
    any misconduct by Shelby with respect to the plaintiffs. Not one document. Not one
    piece of DNA. Not one witness whoever saw anything. [¶] It was presented to the DA
    here in San Bernardino County December ‘04, was rejected for prosecution.”
    Out of the presence of the jury, counsel for plaintiffs argued that the door had been
    opened for evidence that information had been submitted to the district attorney and
    charges had been recommended. Shelby’s counsel argued that the codefendants, not
    68
    Shelby, had opened that door. Counsel for Harper and Ruiz conceded that the remarks
    during opening statement had been an error that could be resolved with an instruction.
    The court ruled that plaintiffs could ask Cantino about any direct evidence and “go into”
    what had been recommended to the district attorney.
    Thereafter, Cantino responded, “yes” to the question, “Did you recommend
    criminal prosecution of Mr. Shelby to the district attorney’s office?” after the trial court
    overruled Shelby’s counsel’s objection on the grounds of “ultimate fact” and “peace
    officer’s conclusion.” Counsel for Harper and Ruiz did not interpose an objection.
    Starmer testified that he had submitted his report to the district attorney’s office
    and felt there was sufficient evidence for a criminal prosecution. No objections were
    raised as to that testimony.
    Whitworth testified that he had submitted the case for prosecutorial review to the
    district attorney. He responded, “yes,” to the question, “And from your work, the totality
    of your investigation, did you think it should be submitted to the district attorney for their
    determination as to whether or not it should be criminally prosecuted?” The trial court
    overruled defendants’ objections on the ground of improper opinion of an investigator,
    among other objections.
    (2) Analysis
    “Testimony in the form of an opinion that is otherwise admissible is not
    objectionable because it embraces the ultimate issue to be decided by the trier of fact.”
    (Evid. Code, § 805; see North American Capacity Ins. Co. v. Claremont Liability Ins. Co.
    69
    (2009) 
    177 Cal.App.4th 272
    , 294.) Thus, Shelby’s contention that the challenged
    testimony was inadmissible on the ground it went to the ultimate issue is not well taken.
    California courts have indicated that counsel’s remarks during opening statement,
    because such remarks are not evidence, do not “open the door” to admission of evidence
    on the same subject. (See, e.g., Rufo v. Simpson (2001) 
    86 Cal.App.4th 573
    , 600-604
    [counsel’s reference in opening statement to defendant’s willingness to take a lie detector
    test did not permit plaintiff to inquire into the subject, especially when plaintiff had not
    objected to the statement]; accord, Winfred D. v. Michelin North America, Inc. (2008)
    
    165 Cal.App.4th 1011
    , 1027-1028.) We will therefore assume for purposes of argument
    that counsel’s remarks did not open the door to the admission of evidence on the subject.
    However, in Winfred D., the court cited with approval a line of cases from other states
    holding that a curative instruction or, if necessary, a mistrial, is the appropriate remedy
    for improper remarks made in opening statements. (Winfred D. v. Michelin North
    America, Inc., supra, at p. 1027.) Shelby has not provided any citation to the record
    indicating that he requested such an instruction.
    In any event, we discern no undue prejudice from the introduction of the
    investigators’ conclusions because the jury repeatedly heard evidence that those
    conclusions were ultimately rejected by the prosecutors, who declined to pursue criminal
    charges against Shelby on the grounds that there was no corroborating physical evidence
    and Shelby’s accusers lacked credibility. For example, Starmer testified on cross-
    examination by Shelby’s counsel that when he started his investigation, he first reviewed
    70
    a prosecution rejection letter from the Cantino and Whitworth investigation. He agreed
    that one of the reasons for the rejection was the lack of physical evidence. Such evidence
    effectively counterbalanced any prejudice from the evidence to which Shelby now
    objects.
    M. Evidence of Shelby’s HIV Status
    Shelby contends the trial court erred by admitting evidence of his HIV status.
    In 2006, Starmer informed plaintiffs that Shelby had tested positive for HIV and
    recommended they be tested. All plaintiffs tested negative.
    The trial court initially granted Shelby’s motion in limine to exclude evidence of
    his positive HIV status on the ground it was irrelevant and was more prejudicial than
    probative under Evidence Code section 352. However, the trial court later permitted
    plaintiffs to recall Shelby to the witness stand for cross-examination about his HIV status
    on the ground it was relevant to plaintiffs’ claims for punitive damages.
    Shelby was asked the following questions:
    (1) “Do you think that it would be reckless to force somebody through threats of
    intimidation to engage in anal sex with a person who’s HIV positive?”
    (2) “Does it make it worse, in your opinion, to force somebody to have sex if
    you’re HIV positive and you don’t tell them?”
    (3) “[D]oesn’t [it] make it worse to force someone into anal sex if you’re HIV
    positive without warning them?”
    71
    Shelby responded that it was wrong to threaten someone or force someone to have
    sex.
    The trial court stated that an instruction limiting the evidence to the issue of
    punitive damages would be appropriate. However, Shelby has not provided any citation
    to the record to establish that he requested such an instruction. We therefore conclude
    that his contention of error was forfeited. (Boeken v. Philip Morris, Inc. (2005) 
    127 Cal.App.4th 1640
    , 1694, fn. 27.)
    N. Prejudicial Effect of Errors as to Shelby
    A judgment should be reversed only when an appellant shows that a miscarriage
    of justice has occurred. (Cal. Const., art. VI, § 13.) A miscarriage of justice is shown
    when, after examination of the entire cause, including the evidence, it is reasonably
    probable that a result more favorable to the appellant would have been reached in the
    absence of the error. (Cassim v. Allstate Ins. Co., supra, 33 Cal.4th at pp. 800-802.)
    Multiple errors may be found cumulatively prejudicial, even though independently they
    would have been deemed harmless. (Johnson v. Tosco Corp. (1991) 
    1 Cal.App.4th 123
    ,
    141.)
    We have found error in the trial court’s admission of evidence in violation of
    Evidence Code section 1045 and in the admission of related polygraph evidence. We
    have also found error in the admission of certain evidence in violation of Evidence Code
    section 1101, specifically, that an agent had searched a Web site on Shelby’s home
    computer, “meetaninmate.com,” and that Shelby had an off-duty sexual relationship with
    72
    a former ward. Finally, we have assumed for purposes of argument that the trial court
    erred in allowing evidence of Shelby’s pretrial invocation of his privilege against self-
    incrimination.
    We nonetheless conclude that Shelby has failed to establish that the errors,
    whether considered singly or cumulatively, led to a miscarriage of justice. “The court
    must be convinced of the injurious nature of the error after an examination of the entire
    record. In other words, it must, to some extent, weigh the evidence, for the probability of
    injury from the error may be dependent on the state of the evidence.” (9 Witkin, Cal.
    Procedure (5th ed. 2008) Appeal, § 418, pp. 476-477.) While Shelby argues that all the
    errors were reversible, he has failed to make those arguments in the context of any
    meaningful discussion of the vast amount of admissible evidence at his trial. We will
    therefore affirm the judgment against him in favor of Ruelas, Espinoza, and Miranda.
    O. Sufficiency of Evidence
    Harper and Ruiz contend that the judgments against them should be reversed and
    the trial court should be directed to enter a new judgment in their favor on the ground the
    evidence was insufficient to establish (1) that they had actual knowledge of a substantial
    risk of the constitutional injuries plaintiffs suffered; (2) the subjective belief element of a
    deliberate indifference claim against prison supervisory officials; (3) the conscious
    disregard element of plaintiffs’ failure to protect claim; or (4) the elements of plaintiffs’
    cruel and unusual policy claim.
    73
    1. Standard of Review
    When a party in an appeal challenges findings of fact, this court is “bound by the
    ‘elementary, but often overlooked principle of law, that . . . the power of an appellate
    court begins and ends with a determination as to whether there is any substantial
    evidence, contradicted or uncontradicted,’ to support the findings below. [Citation.]
    [The court] must therefore view the evidence in the light most favorable to the prevailing
    party, giving it the benefit of every reasonable inference and resolving all conflicts in its
    favor . . . .” (Bickel v. City of Piedmont (1997) 
    16 Cal.4th 1040
    , 1053, superseded by
    statute on another ground as stated in Eller Media Co. v. City of Los Angeles (2001) 
    87 Cal.App.4th 1217
    , 1219-1220, fn. 3.) The appellant must provide a fair summary of the
    evidence, and failure to do so results in forfeiture of the claim of lack of substantial
    evidence to support the verdict. (Myers v. Trendwest Resorts, Inc. (2009) 
    178 Cal.App.4th 735
    , 749.) The duty to adhere to procedural rules grows with the complexity
    of the record. (Akins v. State of California (1998) 
    61 Cal.App.4th 1
    , 17, fn. 9.)
    2. Elements of a Section 1983 Claim Under Farmer
    Section 1983 provides for a cause of action against “[e]very person who,” under
    color of state law, “subjects, or causes to be subjected,” another person to a deprivation of
    a federally protected right. To state a claim under section 1983, the plaintiff must plead
    that a government official has personally violated his or her constitutional rights.
    (Ashcroft v. Iqbal (2009) 
    556 U.S. 662
    , 676 (Iqbal).)
    74
    In Farmer, the court held that a prison official’s deliberate indifference to a
    substantial risk of serious harm to an inmate violates the Eighth Amendment. The term
    “deliberate indifference” requires a showing that the official was subjectively aware of
    the risk: “[A] prison official cannot be found liable under the Eighth Amendment for
    denying an inmate humane conditions of confinement unless the official knows of and
    disregards an excessive risk to inmate health or safety; the official must both be aware of
    facts from which the inference could be drawn that a substantial risk of serious harm
    exists, and he must also draw the inference.” (Farmer, 
    supra,
     511 U.S. at p. 837.) The
    court continued: “[A]n official’s failure to alleviate a significant risk that he should have
    perceived but did not, while no cause for commendation, cannot under our cases be
    condemned as the infliction of punishment.” (Id. at p. 838.)
    Thus, for a prison official to be found deliberately indifferent under a failure to
    protect theory, the plaintiff must prove that before his or her injury: (1) the official
    personally actually knew of facts from which the inference could be drawn that there was
    a substantial risk of such injury occurring; (2) the official in fact subjectively drew such
    inference; and (3) the official consciously or recklessly disregarded the risk. (Farmer,
    
    supra,
     511 U.S. at pp. 836-840, 846-847.) “In addition, prison officials who actually
    knew of a substantial risk to inmate health or safety may be found free from liability if
    they responded reasonably to the risk, even if the harm ultimately was not averted. A
    prison official’s duty under the Eighth Amendment is to ensure ‘“reasonable safety,’”
    [citations], a standard that incorporates due regard for prison officials’ ‘unenviable task
    75
    of keeping dangerous men in safe custody under humane conditions,’ [citations].
    Whether one puts it in terms of duty or deliberate indifference, prison officials who act
    reasonably cannot be found liable under the Cruel and Unusual Punishments Clause.”
    (Id. at pp. 844-845.)
    The court uses an objective standard to evaluate the element of a substantial risk of
    serious harm. (See Marsh v. Butler County (11th Cir. 2001) 
    268 F.3d 1014
    , 1028-1029,
    1031 (en banc), abrogated on other grounds by Bell Atlantic Corp. v. Twombly (2007)
    
    550 U.S. 544
    , as recognized by Gilmore v. Hodges (11th Cir. 2013) 
    738 F.3d 266
    , 278.)
    The element of defendant’s deliberate indifference to that risk has two components, one
    subjective and one objective. To satisfy the subjective component, a plaintiff must
    establish that the defendant “actually (subjectively) kn[ew] that an inmate [faced] a
    substantial risk of serious harm.” (Rodriguez v. Secretary for the Dept. of Corrections
    (11th Cir. 2007) 
    508 F.3d 611
    , 617, fn. omitted, citing Farmer, 
    supra,
     511 U.S. at pp.
    829, 837, 844.) To satisfy the objective component, a plaintiff must establish that the
    defendant “disregard[ed] that known risk by failing to respond to it in an (objectively)
    reasonable manner.” (Rodriguez v. Secretary for the Dept. of Corrections, supra, at p.
    617.)
    Because liability in a section 1983 case is personal, we must separately consider
    the sufficiency of the evidence as to each defendant. (Iqbal, 
    supra,
     556 U.S. at p. 676.)
    76
    (a) Sufficiency of Evidence of Actual Knowledge
    “Whether a prison official had the requisite knowledge of a substantial risk is a
    question of fact subject to demonstration in the usual ways, including inference from
    circumstantial evidence, [citation], and a factfinder may conclude that a prison official
    knew of a substantial risk from the very fact that the risk was obvious. [Citation.] For
    example, if an Eighth Amendment plaintiff presents evidence showing that a substantial
    risk of inmate attacks was ‘longstanding, pervasive, well-documented, or expressly noted
    by prison officials in the past, and the circumstances suggest that the defendant-official
    being sued had been exposed to information concerning the risk and thus “must have
    known” about it, then such evidence could be sufficient to permit a trier of fact to find
    that the defendant-official had actual knowledge of the risk.’” (Farmer, 
    supra,
     511 U.S.
    at pp. 842-843.)
    Even if the risk is obvious, “a prison official may show that the obvious escaped
    him, [citation], [but] he would not escape liability if the evidence showed that he merely
    refused to verify underlying facts that he strongly suspected to be true, or declined to
    confirm inferences of risk that he strongly suspected to exist . . . . When instructing
    juries in deliberate indifference cases with such issues of proof, courts should be careful
    to ensure that the requirement of subjective culpability is not lost. It is not enough
    merely to find that a reasonable person would have known, or that the defendant should
    have known, and juries should be instructed accordingly.” (Farmer, 
    supra,
     511 U.S. at
    p. 843, fn. 8.)
    77
    “Because, however, prison officials who lacked knowledge of a risk cannot be
    said to have inflicted punishment, it remains open to the officials to prove that they were
    unaware even of an obvious risk to inmate health or safety. That a trier of fact may infer
    knowledge from the obvious, in other words, does not mean that it must do so. Prison
    officials charged with deliberate indifference might show, for example, that they did not
    know of the underlying facts indicating a sufficiently substantial danger and that they
    were therefore unaware of a danger, or that they knew the underlying facts but believed
    (albeit unsoundly) that the risk to which the facts gave rise was insubstantial or
    nonexistent.” (Farmer, 
    supra,
     511 U.S. at p. 844.)
    Harper became director in May 2000. He received the OIG October 3, 2000,
    report discussing the prior allegations against Shelby. Included within the 9 page report
    was: (1) Beck’s allegation that he witnessed Shelby orally copulating Rivera; (2)
    Shelby’s proposition to Tovar, that Tovar allow Shelby to orally copulate him in
    exchange for not reporting Tovar’s possession of marijuana; (3) the alleged attack on
    Guerrero-Valles for referencing to Shelby that Guerrero-Valles had heard that Shelby
    was performing sexual favors for wards; and (4) Perez’s complaint that while wearing
    only a towel around his waist, Shelby placed his hand on Perez’s hip and began to move
    his hand lower. Harper did not recall if he received or looked at the underlying
    attachments. The OIG criticized the handling of all four allegations. Harper knew the
    latter two allegations had been reinvestigated and found to be unsubstantiated. He did
    not recall if he had read the report of the reinvestigation of Perez’s complaint.
    78
    Harper was aware of Walker’s grievance wherein Shelby handcuffed Walker,
    grabbed Walker’s buttock and indicated that he could handle Walker himself. Walker
    interpreted this comment as being a sexual comment. Harper knew that the IA agent who
    had investigated the complaint had deemed it to be unmeritorious. Harper did not recall
    if he had seen the Tanori grievance, and he did not know if the OIG had ever
    recommended further investigation, but he thought they had. Harper was unaware of the
    Delgado and Johnson grievances. Harper did not recall if he had ever read the entire
    1999 Westlund report.
    As to Ruiz, the evidence showed that he was aware that Westlund had
    recommended sustaining the 1999 allegation of immoral sexual behavior based in part on
    Tovar’s report of a sexual proposition and Beck’s observation of Shelby orally copulating
    Rivera. Ruiz had recommended terminating Shelby on the basis of the 1999 allegations.
    Ruiz knew of the subsequent allegations of sexual misconduct raised by Perez, Guerrero-
    Valles, and Walker. He was also aware of Delgado’s allegation that when Delgado was
    taking a shower Shelby was looking at him and told Delgado that he was “packing.”
    Delgado’s allegation contained a further reference that Shelby told Delgado that he
    wouldn’t have to worry about anything financial if he let Shelby “give [him] oral.” Ruiz
    further knew of Tanori’s grievance that Shelby had sexually harassed him. He also knew
    of Johnson’s grievance which accused Shelby of offering job opportunities and other
    perks to wards if they engaged in sexual activities. Johnson also reported that one ward
    would expose his penis to Shelby and masturbate while Shelby watched.
    79
    Harper and Ruiz contend that before February 2004, the only information
    available to them consisted of unsustained allegations against Shelby, and that a pattern
    of unsubstantiated complaints is insufficient to establish their actual knowledge of a
    substantial risk that Shelby would coerce wards into sexual acts. Harper and Ruiz rely on
    Brooks v. Scheib (11th Cir. 1987) 
    813 F.2d 1191
    , in which the court reversed judgment
    against the City of Atlanta in an action based on a police officer’s alleged assault. Even
    though the officer had been accused of similar misconduct seven times before the
    incident with the plaintiff, the court explained: “Quite simply, there is no evidence that
    city officials were aware of past police misconduct. [Citations.] Brooks never
    demonstrated that past complaints of police misconduct had any merit. Indeed, the
    number of complaints bears no relation to their validity. In Scheib’s case, for example,
    there is a logical explanation as to why a large number of complaints have been lodged
    against him: Officer Scheib patrolled a high crime area. A significant percentage of
    those Scheib arrested were continually in trouble with the law. These experienced
    ‘customers’ frequently use citizens’ complaints as a means of harassing officers who
    arrest them. The City presented testimony that each complaint was fully investigated and
    found to be lacking in merit. In sum, there is no evidence that would allow a jury to find
    that the City knew or should have known that the natural consequence of its policy and
    practices would be the deprivation of constitutional rights.” (Id. at p. 1193.)
    Harper and Ruiz also cite: (1) Hernandez v. Woodford (E.D.Cal., Mar. 12, 2009,
    No. Civ. S-07-0252 GEB EFB P) 2009 U.S.Dist. Lexis 19715, at page *21 (granting
    80
    summary judgment to the prison supervisor because the plaintiff failed to allege sufficient
    details, “[i]nsofar as he suggests that [the guard] had a pattern and practice of abusing
    prisoners such that maintaining him in any position where he would have contact with
    prisoners would constitute deliberate indifference,” and he failed to offer evidence of the
    guard’s prior conduct or the supervisor’s knowledge of it); (2) Daniels v. Delaware
    (D.Del. 2000) 
    120 F.Supp.2d 411
     at page 420 (allegations of sexual misconduct that were
    investigated and found to be unsubstantiated were insufficient to establish supervisor
    liability); and (3) Sauceda v. Dailey (D.Kan., June 12, 1998, No. 97-2278-JWL) 1998
    U.S.Dist. Lexis 11460, at pages *38-*39, and footnote 8 (prior complaints about an
    officer that were investigated and resolved in favor of the officer were insufficient to
    establish a county’s deliberate indifference; the plaintiff did not argue that the
    investigations had been inadequate).
    Although we find Brooks and the other cases cited helpful, they are not dispositive
    because they are distinguishable on several bases. First, unlike in Brooks, evidence in the
    instant case showed that certain allegations had not been fully investigated or found to be
    lacking in merit. Most significantly, the investigator initially determined that the Tovar
    and Beck-Rivera allegations should be sustained, and Shelby’s termination had been
    recommended on the basis, at least in part, of these allegations. Moreover, the grievance
    filed by ward Tanori was terminated when Tanori was paroled, and the record does not
    show that any investigation had taken place. Delgado’s grievance was denied on the
    basis of a preliminary inquiry report; no IA investigation was conducted, even though
    81
    Delgado’s allegations bore remarkable similarity to Tovar’s allegations. Johnson’s
    grievance was summarily denied without investigation on the basis that it was based on
    hearsay.
    Second, in the present case, the OIG had specifically raised concerns about the
    handling of prior claims of Shelby’s sexual misconduct and recommended more stringent
    examination of such claims.
    Third, in the present case, the nature of the complaints was independently
    significant. While the evidence showed that ward grievances were common, the evidence
    was also undisputed that complaints alleging homosexual conduct by a male staff
    member against a male ward were exceedingly rare. As recounted, ante, plaintiffs’
    expert Cohn testified that juvenile wards rarely complain about homosexual behavior on
    the part of staff. He explained that wards are intimidated in an institution and are
    embarrassed about homosexual behavior. Cohn stated: “So it’s not uncommon when
    something like this does occur they would hold that information and don’t report it
    because they don’t want to be accused of being gay, especially if they’re not gay.”
    Similarly, defense expert Izaguirre agreed that in his experience, “allegations of
    homosexual contact between wards and staff was a very, very rare thing, if it ever
    occurred at all.” Harper conceded that it was unusual for a male ward to allege that a
    male staff member had been sexually abusive to him. In his experience as director, he
    had learned of six to 10 allegations of sexual misconduct between staff and wards, but the
    only ones that involved a male staff member and a male ward pertained to Shelby.
    82
    Moreover, Shelby was the only employee, out of approximately 5,400 employees in the
    CYA, who had three or more allegations of sexual misconduct made against him.
    Ruiz did not believe he had ever discussed Shelby’s fitness as an employee with
    Harper. Harper conceded he had the authority to remove Shelby from contact with wards
    even if other impediments prevented him from terminating Shelby’s employment. Ruiz
    could also do so in an emergency.
    We first conclude that the evidence against Harper and Ruiz satisfied Farmer’s
    requirement of objective evidence that there was a strong likelihood or “substantial risk”
    that Shelby would sexually assault wards. (Farmer, supra, 511 U.S. at pp. 842-844.)
    With respect to the requirement of actual knowledge, we conclude that the
    evidence was sufficient to establish that both Harper and Ruiz must have known of that
    substantial risk and, therefore, had actual knowledge that Shelby posed a substantial
    danger of coercing wards at Stark to participate in sexual acts. While Harper and Ruiz
    argue extensively that Tovar’s allegations, the October 3, 2000, OIG report, and other
    evidence were not credible, under the standard governing our review, we “view the
    evidence in the light most favorable to the prevailing party, giving it the benefit of every
    reasonable inference and resolving all conflicts in its favor . . . .” (Bickel v. City of
    Piedmont, supra, 16 Cal.4th at p. 1053.) Plaintiffs presented no direct evidence that
    either Harper or Ruiz actually believed there was a substantial risk of Shelby seriously
    harming wards; the direct evidence was to the contrary. Harper testified that after
    reading the October 3, 2000, OIG report, he concluded there was not enough evidence to
    83
    believe Shelby had engaged in any sexual misconduct with Tovar. Ruiz also testified that
    he never believed Shelby posed any substantial risk of seriously harming wards.
    However, the trier of fact was free to disregard or disbelieve their testimony. Also,
    Harper testified that after he received the October 3, 2000, OIG report, he made special
    arrangements with Ruiz to meet Shelby inconspicuously so he could see what Shelby
    “looked like.” The jury could reasonably infer from such curiosity that Harper had
    concerns about whether Shelby posed a risk of harming wards.
    We likewise conclude the same: The evidence summarized, ante, was sufficient to
    establish the element of subjective awareness. In Farmer, the court explained: “[A]
    factfinder may conclude that a prison official knew of a substantial risk from the very fact
    that the risk was obvious . . . ‘so that a reasonable man would realize it, we might well
    infer that [the defendant] did in fact realize it; but the inference cannot be conclusive, for
    we know that people are not always conscious of what reasonable people would be
    conscious of.’” (Farmer, 
    supra,
     511 U.S. at p. 842.) In Gonzales v. Martinez (10th Cir.
    2005) 
    403 F.3d 1179
    , for example, the court held that evidence of prior nonsexual
    physical assaults, lapses in jail security, and sexual harassment and intimidation by
    guards was sufficient to support a reasonable inference that a sheriff was aware of the
    risk of sexual assault on female inmates. (Id. at p. 1187.)
    In Mitchell v. Rappahannock Regional Jail Authority (E.D.Va. 2010) 
    703 F.Supp.2d 549
    , 561, the court held that allegations that prison officials had received prior
    oral and written reports from a correction officer that a guard had been “‘messing
    84
    around’” with the plaintiff, but that the prison officials had done nothing in response,
    were sufficient to state a complaint against the officials when the plaintiff was sexually
    assaulted by the guard after those reports.
    (b) Sufficiency of Evidence of Causation
    Harper and Ruiz contend the evidence was insufficient to establish the causation
    element of plaintiffs’ claims.
    A plaintiff who seeks to hold a prison official liable for a deliberate indifference
    claim under the Eight Amendment must establish that the official’s conduct caused the
    injury. (See Martinez v. California (1980) 
    444 U.S. 277
    , 285.) “The inquiry into
    causation must be individualized and focus on the duties and responsibilities of each
    individual defendant whose acts or omissions are alleged to have caused a constitutional
    deprivation. [Citations.]” (Leer v. Murphy (9th Cir. 1988) 
    844 F.2d 628
    , 633.)
    In raising the argument that evidence of causation was insufficient, Harper and
    Ruiz fail to discuss any evidence that supported plaintiffs’ claims, including any mention
    of the evidence of the acts on which those claims were based. Rather, they merely state
    that “there was insufficient evidence of a causal link between [their] conduct and the
    injuries alleged by respondents to support a judgment against either of them.” A
    defendant seeking to overturn a judgment on the ground of insufficient evidence bears the
    responsibility of setting forth all the evidence bearing on the issue in the light most
    favorable to the judgment. (Myers v. Trendwest Resorts, Inc., supra, 178 Cal.App.4th at
    85
    p. 749.) Having failed to do so, Harper and Ruiz have forfeited their claim that evidence
    of causation was insufficient.
    We conclude that the evidence was sufficient to establish plaintiffs’ claims based
    on deliberate indifference.
    (c) Sufficiency of Evidence of Deficient Policy
    A prison official may be liable under section 1983 for implementing a cruel and
    unusual policy or for failing to correct a condition with an appropriate policy. (Iqbal,
    supra, 556 U.S. at p. 676; Beers-Capitol v. Whetzel (3d Cir. 2001) 
    256 F.3d 120
    , 134-
    135.) “The deliberate indifference claims implicating supervisors for their deficient
    policies are more complicated than the other, more direct deliberate indifference claims,
    because the former add another level to the analysis.” (Beers-Capitol v. Whetzel, 
    supra, at p. 133
    .) “[T]o hold a supervisor liable because his policies or practices led to an
    Eighth Amendment violation, the plaintiff must identify a specific policy or practice that
    the supervisor failed to employ and show that: (1) the existing policy or practice created
    an unreasonable risk of the Eighth Amendment injury; (2) the supervisor was aware that
    the unreasonable risk was created; (3) the supervisor was indifferent to that risk; and (4)
    the injury resulted from the policy or practice.” (Id. at p. 134.)
    As Harper and Ruiz point out, the trial court never required plaintiffs to identify
    the specific policy on which they based their claim of cruel and unusual policy. The trial
    court’s instructions on that claim were defective.
    86
    P. Qualified Immunity
    Harper and Ruiz argue that they were entitled to qualified immunity because
    plaintiffs failed to establish their conduct violated clearly established federal
    constitutional or statutory law of which a reasonable person would have known.
    1. Additional Background
    Harper and Ruiz requested a separate trial on the issue of qualified immunity. The
    trial court denied the motion. At the close of trial, Harper and Ruiz again raised the issue
    in a motion for directed verdict, but the trial court denied that motion as well.
    2. Standard of Review
    “The issue of whether qualified immunity exists is ultimately one of law for the
    trial court. [Citation.] Disputes of historical fact relevant to the issue, however, must be
    decided by a jury. [Citations.]” (Wood v. Emmerson (2007) 
    155 Cal.App.4th 1506
    ,
    1515.)
    3. Analysis
    Public officials are entitled to qualified immunity for their actions unless the
    plaintiff shows that their conduct violated clearly established federal constitutional or
    statutory law of which a reasonable person would have known. (Anderson v. Creighton
    (1987) 
    483 U.S. 635
    , 639.) In determining whether an official is entitled to qualified
    immunity, the court determines: (1) whether a constitutional right was violated, taking
    the alleged facts in the light most favorable to the injured party; and (2) whether the law
    was clearly established when the violation occurred. (Saucier v. Katz (2001) 
    533 U.S. 87
    194, 200-201, overruled in part by Pearson v. Callahan (2009) 
    555 U.S. 223
    , 227.) “The
    relevant, dispositive inquiry in determining whether a right is clearly established is
    whether it would be clear to a reasonable officer that his conduct was unlawful in the
    situation he confronted. [Citation.]” (Saucier v. Katz, supra, at p. 202.)
    “Since public officials exercising discretionary powers may sometimes abuse their
    discretion, the immunity is qualified, rather than absolute, so that civil damages can serve
    as a restraint. At the same time, the immunity incorporates a recognition that ‘claims
    frequently run against the innocent as well as the guilty—at a cost not only to the
    defendant officials, but to society as a whole.’ [Citation.] While unproductive societal
    costs may be unavoidable in a system that relies on private litigation as one means to
    enforce our constitutional norms, the aim of qualified immunity is to limit those costs to
    the greatest practical degree. We do not want to let the threat of litigation and personal
    liability ‘deter[] . . . able citizens from acceptance of public office[,]’ nor do we want to
    ‘dampen the ardor of all but the most resolute, or the most irresponsible public officials,
    in the unflinching discharge of their duties.’ [Citation.] Hence, ‘[t]his immunity is broad
    in scope and protects “all but the plainly incompetent or those who knowingly violate the
    law.”’ [Citations.]” (Curley v. Klem (3d Cir. 2007) 
    499 F.3d 199
    , 206.)
    Ordinarily, courts look to prior case law to determine whether the contours of the
    right have been defined at a level sufficiently clear to give notice to a reasonable official.
    Although this does not require that the specific action in question was previously held
    unlawful, clearly established law may not be defined “at a high level of generality.”
    88
    (Ashcroft v. al-Kidd (2011) ___ U.S. ___ [
    131 S.Ct. 2074
    , 2084].) Nonetheless, “general
    statements of the law are not inherently incapable of giving fair and clear warning, and
    . . . a general constitutional rule already identified in the decisional law may apply with
    obvious clarity to the specific conduct in question . . . .” (U.S. v. Lanier (1997) 
    520 U.S. 259
    , 271.) And “some conduct is so obviously contrary to constitutional norms that even
    in the absence of case law, the defense of qualified immunity does not apply.” (Skrtich v.
    Thornton (11th Cir. 2002) 
    280 F.3d 1295
    , 1305, fn. 9.)
    In Schwenk v. Hartford (9th Cir. 2000) 
    204 F.3d 1187
    , the court stated: “A sexual
    assault on an inmate by a guard—regardless of the gender of the guard or of the
    prisoner—is deeply ‘offensive to human dignity.’” (Id. at p. 1197.) In Farmer, the court
    stated: “Being violently assaulted in prison is simply not ‘part of the penalty that
    criminal offenders pay for their offenses against society.’” (Farmer, 
    supra,
     511 U.S. at
    p. 834.) “As a result, in Farmer, the Supreme Court held that prison officials may be
    held liable under the Eighth Amendment for the rape of a transsexual inmate by another
    inmate if the officials knew that the victim faced a substantial risk of serious harm and
    they disregarded that risk by failing to take reasonable measures to abate it. [Citation.]
    Thus, the shield that qualified immunity provides is limited to those officials who are
    either unaware of the risk or who take reasonable measures to counter it.” (Schwenk v.
    Hartford, 
    supra, at p. 1197
    .) While the current case does not involve a violent assault,
    the reasoning of Farmer and Schwenk is equally applicable.
    89
    Harper and Ruiz argue that it was not a settled issue whether sexual conduct
    between CYA staff and wards violated the wards’ civil rights. They contrast Carrigan v.
    Davis (D.Del. 1999) 
    70 F.Supp.2d 448
     at pages 452-453 (concluding that as a matter of
    law, fellatio between a prison inmate and guard, even if consensual, was a per se
    violation of the 8th Amend.) with Graham v. Sheriff of Logan County (10th Cir. 2013)
    
    741 F.3d 1118
     at page 1125 (noting that it was a matter of first impression in the 10th
    Cir. whether consent could be a defense to an 8th Amend. claim based on sexual acts, and
    that other courts were divided in their approach to the issue).
    However, plaintiffs’ complaints alleged, and the evidence showed, that Shelby’s
    sexual conduct was coercive, not consensual, and that it included substantial sexual
    contact. We therefore reject the contention that the law was unsettled on the issue of
    whether such conduct violated constitutional rights.
    In Qasem v. Toro (S.D.N.Y. 2010) 
    737 F.Supp.2d 147
    , the court rejected qualified
    immunity for prison officials. The court explained: “It is well established that the sexual
    exploitation of prisoners by prison guards amounts to a constitutional violation.
    [Citations.] Given the extent of the alleged sexual abuse, the numerous warning signs
    alleged, and the number of questionable—if not unintelligible—decisions made with
    respect to plaintiff during the course of the [Inspector General’s] investigation, the Court
    cannot say at this stage of the litigation that [the officials] are entitled to qualified
    immunity for their alleged actions.” (Id. at pp. 153-154.)
    90
    In Hope v. Pelzer (2002) 
    536 U.S. 730
     at pages 741-742, a majority of the court
    concluded that the defendants were not entitled to qualified immunity on the ground that
    case law, a state regulation, and a department of justice report, should have made it
    obvious to a reasonable official that the conduct was unconstitutional. Here, a California
    statute proscribes sexual activity between a peace officer and a confined person: “An
    employee or officer of a public entity detention facility, . . . who engages in sexual
    activity with a consenting adult who is confined in a detention facility is guilty of a public
    offense.” (Pen. Code, § 289.6, subd. (a)(2).) The proscribed sexual activity includes
    sodomy, oral copulation, and masturbation (id., subd. (d)), and the consent of the
    confined person is not a defense (id., subd. (e)). As noted, the jury found that none of the
    plaintiffs consented to sexual activity with Shelby.
    We conclude that the trial court did not err in denying Harper and Ruiz’s qualified
    immunity claims.
    Q. Jury Instructions
    Harper and Ruiz contend that the trial court erred in failing to give their proposed
    special instructions on alter ego liability, negligence, and the elements of the failure to
    protect and failure to adopt policies and practices claims. They further argue that the trial
    court erred in failing to instruct on the deference required to be given to prison officials’
    judgment.
    91
    1. Standard of Review
    We apply de novo review to claims of instructional error. (Mansur v. Ford
    Motor Co. (2011) 
    197 Cal.App.4th 1365
    , 1373 [Fourth Dist., Div. Two].) In reviewing
    challenges to jury instructions, “we consider the jury instructions ‘as a whole.’” (Cristler
    v. Express Messenger Systems, Inc. (2009) 
    171 Cal.App.4th 72
    , 83.) The trial court
    discharges its duty to instruct the jury “if its instructions embrace all points of law
    necessary to a decision.” (Thompson Pacific Construction, Inc. v. City of Sunnyvale
    (2007) 
    155 Cal.App.4th 525
    , 553.)
    “[T]here is no rule of automatic reversal or ‘inherent’ prejudice applicable to any
    category of civil instructional error, whether of commission or omission. A judgment
    may not be reversed for instructional error in a civil case ‘unless, after an examination of
    the entire cause, including the evidence, the court shall be of the opinion that the error
    complained of has resulted in a miscarriage of justice.’ (Cal. Const., art. VI, § 13.)”
    (Soule v. General Motors Corp. (1994) 
    8 Cal.4th 548
    , 580.) Instructional error is
    prejudicial when it seems probable that the error affected the verdict. (LeMons v. Regents
    of University of California (1978) 
    21 Cal.3d 869
    , 875.) The determination of prejudice
    “depends heavily on the particular nature of the error, including its natural and probable
    effect on a party’s ability to place his full case before the jury. [¶] . . . [W]hen deciding
    whether an error of instructional omission was prejudicial, the court must also evaluate
    (1) the state of the evidence, (2) the effect of other instructions, (3) the effect of counsel’s
    92
    arguments, and (4) any indications by the jury itself that it was misled.” (Soule v.
    General Motors Corp., 
    supra, at pp. 580-581
    , fn. omitted.)
    1. Instructions Given on Failure to Protect
    Special instruction No. 3, which was read to the jury, stated: “Prison officials
    have a duty to protect incarcerated wards from sexual abuse. In this case, plaintiffs claim
    that defendants Jerry Harper and/or Xavier Ruiz violated the 8th Amendment to the
    United States Constitution by showing deliberate indifference to a substantial risk of
    serious harm to plaintiffs. [¶] In order to establish his claim for violation of the 8th
    Amendment, each plaintiff must prove each of the following three things by a
    preponderance of the evidence: [¶] First, there was a substantial risk of serious harm to
    plaintiff, namely a substantial risk that James Shelby would coerce wards into sexual
    acts; [¶] Second, defendants Jerry Harper and/or Xavier Ruiz were deliberately
    indifferent to that risk; [¶] Third, plaintiff . . . would not have been subjected to James
    Shelby’s sexual abuse if defendants Jerry Harper and/or Xavier Ruiz had not been
    deliberately indifferent. [¶] . . . [¶] I will now proceed to give you more details on the
    second of these three requirements. [¶] To show deliberate indifference, plaintiff must
    show that defendants Jerry Harper and/or Xavier Ruiz knew of a substantial risk that
    plaintiff would be coerced into sex, and that the defendant(s) disregarded that risk by
    failing to take reasonable measures to deal with them. [¶] Plaintiffs must show that
    defendants Jerry Harper and/or Xavier Ruiz actually knew of the risk. Plaintiffs need not
    prove that the defendant or defendants knew precisely defendant James Shelby would
    93
    coerce wards into sex so long as plaintiffs show that defendants . . . Jerry Harper and
    Xavier Ruiz knew there was an obvious and substantial risk to plaintiffs of such. [¶] . . .
    [¶] That [a] prison official knew of facts that he strongly suspected to be true and those
    facts indicated a substantial risk of harm to an inmate, the official cannot escape liability
    merely because he refused to take the opportunity to confirm those facts. [¶] . . . [¶]
    But keep in mind that mere carelessness or negligence is not enough to make an official
    liable. It is not enough for plaintiffs to show that a reasonable person would have known
    or that defendants Jerry Harper and/or Xavier Ruiz should have known of the risk to the
    plaintiffs. Plaintiffs must show that the defendant or defendants actually knew of the
    risk. [¶] If plaintiffs prove that there was a risk of serious harm to them, and that the risk
    was obvious, you are entitled to infer from the obviousness of the risk that defendants
    Jerry Harper and/or Xavier Ruiz knew of the risk. [¶] However, defendants Jerry Harper
    and/or Xavier Ruiz claim that even if there was an obvious risk, he was unaware of the
    risk. [¶] If you find that either defendant Jerry Harper and/or Xavier Ruiz was unaware
    of the risk, then you must find that he was not deliberately indifferent.”
    3. Requested Instruction on Alter Ego Liability
    Harper and Ruiz proposed special instruction No. 4, as follows: “The liability of
    each defendant must be proved individually and merely finding any one defendant liable
    to any Plaintiff is not sufficient to hold any other defendant liable to that Plaintiff. [¶]
    Defendants Harper and Ruiz are sued in this case as individuals. They are not the alter
    ego of the State of California and the State is not a party in this case. Defendants Harper
    94
    and Ruiz are not responsible for the acts of employees of the California Youth Authority
    simply because they held supervisory positions in that organization, although they are
    personally responsible for their own acts and omissions. [¶] Similarly, admissions and
    opinions of other employees of the California Youth Authority or the State of California
    are not to be deemed to be admissions binding on Defendants Harper and Ruiz.” The
    trial court refused the requested instruction.
    In actions under section 1983, supervisory officials are not liable for the
    unconstitutional acts of their subordinates on the basis of respondeat superior or vicarious
    liability; rather, they are liable based only on their own personal knowledge and actions,
    not the knowledge and actions of others. (Farmer, 
    supra,
     511 U.S. at pp. 842-843.)
    Harper and Ruiz argue that in the absence of the requested instruction, the instructions
    given failed to adequately instruct the jury that it must find personal knowledge as a basis
    for their liability.
    While the trial court did not explicitly instruct the jury that respondeat superior
    principles could not form the basis for Harper’s or Ruiz’s liability, the instructions given
    repeatedly emphasized the requirement of personal knowledge. In special instruction
    No. 3, the trial court informed the jury that plaintiffs had to show that Harper and Ruiz
    “knew of a substantial risk . . . and . . . disregarded that risk by failing to take reasonable
    measures”; and that they “actually knew of the risk.” The special verdict forms required
    the jury to find that Harper and Ruiz each “kn[e]w the conditions created a substantial
    risk of serious harm and/or sexual abuse and disregard[ed] that risk by failing to take
    95
    reasonable measures to correct it.” We conclude the trial court’s instructions adequately
    conveyed to the jury that it must find personal knowledge as a basis for liability of Harper
    and Ruiz.
    4. Requested Instructions on Subjective Belief and Actual Belief
    Harper and Ruiz contend that the trial court failed to instruct the jury adequately
    on the subjective belief element of the failure to protect claim. They assert the trial
    court’s instructions did not separately identify the subjective belief component of a
    deliberate indifference claim against prison officials.
    Harper and Ruiz proposed special instruction No. 13, as follows: “The second
    element which Plaintiffs must prove in order to show that Defendant Jerry Harper or
    Defendant Xavier Ruiz was deliberately indifferent in a failure to protect the Plaintiffs is
    that the given defendant personally believed that there was a substantial risk that
    Defendant James Shelby would force sex on wards.”
    Harper and Ruiz further proposed special instruction No. 16, as follows:
    “However, even if you find that the risk was obvious, Defendant Jerry Harper or
    Defendant Xavier Ruiz may still be able to show that they still did not actually believe
    that it existed; for example, they might show that they did not know of the underlying
    facts indicating a sufficiently substantial danger and that they were therefore unaware of
    a danger, or that they knew the underlying facts but believed (albeit unsoundly) that the
    risk to which the facts gave rise was not substantial.”
    96
    The trial court denied special instruction No. 13, stating: “I don’t think they have
    to personally believe that the allegations are true.” The trial court also denied special
    instruction No. 16.
    As discussed, ante, “a prison official cannot be found liable under the Eighth
    Amendment for denying an inmate humane conditions of confinement unless the official
    knows of and disregards an excessive risk to inmate health or safety; the official must
    both be aware of facts from which the inference could be drawn that a substantial risk of
    serious harm exists, and he must also draw the inference.” (Farmer, 
    supra,
     511 U.S. at
    p. 837.) Here, the instructions given repeatedly set forth the requirement of personal
    knowledge. With regard to actual belief, the trial court instructed the jury that Harper
    and Ruiz claimed “that even if there was an obvious risk, he was unaware of the risk,”
    and if the jury found that if either was unaware of the risk, the jury had to find he was not
    deliberately indifferent. That instruction adequately conveyed to the jury that it must find
    subjective belief.
    We further note proposed special instruction No. 13 (as well as other proposed
    instructions) misstated the law to the extent it would have required the jury to find a risk
    of forced rather than coerced sex. The trial court may reject a requested instruction that
    contains incorrect statements of law. (Levy-Zentner Co. v. Southern Pac. Transportation
    Co. (1977) 
    74 Cal.App.3d 762
    , 782.)
    97
    5. Requested Instruction on Negligence
    Harper and Ruiz proposed special instruction No. 5A, as follows: “The Plaintiffs
    have no claim against either Defendant Harper or Defendant Ruiz for negligence, and you
    may not base a judgment against either Defendant Harper or Defendant Ruiz upon any
    allegation or finding that they acted negligently or unreasonably. [¶] You may find
    either of such defendants liable in this case only if you find that they were deliberately
    indifferent according to the instructions I am about to give you.”
    The trial court refused that instruction and instead instructed the jury: “That [a]
    prison official knew of facts that he strongly suspected to be true and those facts
    indicated a substantial risk of harm to an inmate, the official cannot escape liability
    merely because he refused to take the opportunity to confirm those facts. [¶] . . . [¶]
    But keep in mind that mere carelessness or negligence is not enough to make an official
    liable. It is not enough for plaintiffs to show that a reasonable person would have known
    or that defendants Jerry Harper and/or Xavier Ruiz should have known of the risk to the
    plaintiffs. Plaintiffs must show that the defendant or defendants actually knew of the
    risk.”
    A prison official’s liability on a claim under section 1983 may not be based on
    negligence, but requires a showing of intentional, knowing, or reckless conduct.
    (Farmer, supra, 511 U.S. at p. 834.) The trial court’s instruction adequately stated the
    law on that issue.
    98
    Moreover, the proposed instruction was not an accurate statement of the law in
    that it posits that Harper’s and Ruiz’s liability could not be based “upon any allegation or
    finding that they acted . . . unreasonably.” As so stated, the proposed instruction in effect
    reversed the requirement that to find liability, the jury must determine that defendants
    failed to take reasonable measures to deal with a known risk, among other elements as set
    forth in Farmer. The trial court may reject a requested instruction that contains incorrect
    statements of law. (Levy-Zentner Co. v. Southern Pac. Transportation Co., supra, 74
    Cal.App.3d at p. 782.)
    6. Requested Instruction on Constraints on Officials’ Authority
    Harper and Ruiz proposed special instruction No. 21, as follows: “If you find that
    Defendant Jerry Harper or Defendant Xavier Ruiz failed to act in response to such a risk,
    but could not have acted to avert due to a lack of authority or ability to do so, you cannot
    find that they consciously disregarded the risk.” Harper and Ruiz argued that the Public
    Safety Officers Procedural Bill of Rights Act (Gov. Code, § 3300 et seq.) and the
    memorandum of understanding that governed CYA employees’ rights precluded Harper
    and Ruiz from firing Shelby. The trial court denied the instruction, stating: “But I don’t
    think an MOU or civil service protections are violation of the law.”
    Harper and Ruiz argue that the proposed instruction was based on Williams v.
    Bennett (11th Cir. 1982) 
    689 F.2d 1370
    , 1384, in which the court stated: “There can be
    no duty, the breach of which is actionable, to do that which is beyond the power,
    authority, or means of the charged party. One may be callously indifferent to the fate of
    99
    prisoners and yet not liable for their injuries. Those whose callous indifference results in
    liability are those under a duty—possessed of authority and means—to prevent the
    injury.”
    While the trial court’s instruction did not explicitly address the issue, it did set
    forth the requirement that to be found liable, the jury had to find that defendants
    disregarded a known risk by failing to take reasonable measures. Implicit in the
    requirement of reasonableness is that the defendants had authority and ability to take
    particular measures.
    Moreover, “[i]nstructions are to state rules of law in general terms and avoid
    reciting matters of evidence. Instructions that unduly emphasize issues or theories, either
    by singling them out or making them unduly prominent, are improper.” (Santillan v.
    Roman Catholic Bishop of Fresno (2012) 
    202 Cal.App.4th 708
    , 725-726.) The proposed
    instruction arguably violated this rule because it highlighted an aspect of Harper and
    Ruiz’s evidentiary theory, i.e., that they acted reasonably because official constraints on
    their authority precluded other action.
    7. Instruction Given on Policies and Practices Claim
    The trial court instructed the jury in special instruction No. 7 that Harper and Ruiz
    could be held liable for the “adoption of policies and practices or failure to adopt policies
    and practices which caused [a] risk [that Shelby would coerce wards into sex] to exist,”
    and stated: “As described elsewhere in these instructions, there are several particular
    100
    elements which you must find in order to find that either defendant Jerry Harper . . . [¶]
    . . . or defendant Xavier Ruiz was deliberately indifferent under either of these theories.”
    8. Requested Instructions on Policies and Practices Claim
    Harper and Ruiz proposed special instruction No. 26, as follows: “The third
    element that must be established in order for you to find that either Defendant Jerry
    Harper or Defendant Xavier Ruiz was deliberately indifferent with respect to their
    policies or practices is that the policy in question created a substantial risk that Defendant
    James Shelby would force wards into sex.” The trial court agreed to give that instruction
    with modifications.
    Harper and Ruiz submitted a modified special instruction No. 26, as follows: “In
    order for you to find that either Defendant Jerry Harper or Defendant Xavier Ruiz was
    deliberately indifferent with respect to their policies or practices, you must find that the
    policy in question created a substantial risk that Defendant James Shelby would force
    wards into sex.” However, the trial court failed to read it to the jury.
    Harper and Ruiz proposed special instruction No. 27, as follows: “The fourth
    element that must be established in order for you to find that either Defendant Jerry
    Harper or Defendant Xavier Ruiz was deliberately indifferent with respect to their
    policies or practices is that the defendant in question personally believed that such policy
    created a substantial risk that Defendant James Shelby would force wards into sex.” The
    trial court refused the proposed instruction.
    101
    Harper and Ruiz proposed special instruction No. 28, as follows: “The fifth
    element that must be established in order for you to find that either Defendant Jerry
    Harper or Defendant Xavier Ruiz was deliberately indifferent with respect to their
    policies or practices is that the defendant in question consciously disregarded the risk
    which the defendant believed existed.” The trial court refused the proposed instruction
    on the ground it was covered in another instruction.
    Harper and Ruiz proposed special instruction No. 29, as follows: “In order to find
    that either Defendant Jerry Harper or Defendant Xavier Ruiz consciously disregarded the
    risk created by his policy or practice, you must find that the defendant in question was
    aware of a pattern of sexual assaults being committed by his employee or that the risk of
    such harm was so great and obvious that the failure of such defendant to respond will
    alone support the finding that such defendant consciously disregarded the risk.” The trial
    court refused the proposed instruction on the ground it was covered by other instructions.
    Harper and Ruiz proposed special instruction No. 31, as follows: “The sixth
    element that must be established in order for you to find that either Defendant Jerry
    Harper or Defendant Xavier Ruiz was deliberately indifferent with respect to their
    policies or practices is that the defendant in question’s actions or omissions with
    conscious disregard was the cause of the Plaintiff in question being forced into sex by
    Defendant James Shelby.” The trial court refused the proposed instruction.
    Harper and Ruiz also requested that the special verdict form include each of the
    elements of the cruel and unusual policy claim. The trial court denied the request.
    102
    We first note that modified proposed special instruction No. 26 did not differ in
    any material respect from the initial proposed instruction; rather, it merely omitted the
    statement that the instruction addresses the third element. Nonetheless, the trial court’s
    instructions failed to identify the elements of a claim based on policies and practices.
    Although in special instruction No. 7 the trial court stated that the particular elements of
    the claim were described elsewhere in the instructions, Harper and Ruiz complain that the
    trial court never described the additional elements of the policy claim or gave any further
    instruction on the issue. We agree that the trial court erred in this regard. We believe the
    error harmless, however.
    As previously noted, there are two alternative theories by which plaintiffs can
    establish “deliberate indifference” on the part of Harper and Ruiz.
    For a prison official to be found deliberately indifferent under a failure to protect
    theory, the plaintiff must prove that: (1) the official personally actually knew of facts
    from which the inference could be drawn that there was a substantial risk of such injury
    occurring; (2) the official in fact subjectively drew such inference; and (3) the official
    consciously or recklessly disregarded the risk. (Farmer, 
    supra,
     511 U.S. at pp. 836-840,
    846-847.)
    “[T]o hold a supervisor liable [for deliberate indifference] because his policies or
    practices led to an Eighth Amendment violation, the plaintiff must identify a specific
    policy or practice that the supervisor failed to employ and show that: (1) the existing
    policy or practice created an unreasonable risk of the Eighth Amendment injury; (2) the
    103
    supervisor was aware that the unreasonable risk was created; (3) the supervisor was
    indifferent to that risk; and (4) the injury resulted from the policy or practice.” (Beers-
    Capitol v. Whetzel, 
    supra,
     256 F.3d at p. 134, italics added.)
    Looking initially to the first alternative, and as already discussed, there was
    substantial evidence to support a finding of liability on the “failure to protect” theory.
    Further, the jury was properly instructed on the “failure to protect theory.” Most
    importantly, the jury was told that “[t]o show deliberate indifference, plaintiff must show
    that defendants Jerry Harper and/or Xavier Ruiz knew of a substantial risk that plaintiff
    would be coerced into sex, and that the defendants disregarded that risk by failing to take
    reasonable measures to deal with them.”
    As to the second manner of establishing deliberate indifference “because of
    policies or practices,” there was virtually no evidence to support a verdict; further, the
    jury was, in essence, not instructed on the theory. The only reference to “policies or
    practices in the instructions was as follows: “In order to find defendant James [sic]
    Harper or Xavier Ruiz liable . . . you must find that such defendant was deliberately
    indifferent to a certain type of risk of misconduct by defendant James Shelby . . . under
    two alternative theories. [¶] Either, one, a failure by the given defendant to protect
    plaintiffs from risks—from a risk which defendant James Shelby posed to force wards
    into sex, or; [¶] The given defendant’s adoption of policies and practices or failure to
    adopt policies and practices which caused such risk to exist. [¶] As described elsewhere
    in these instructions, there are several particular elements which you must find in order to
    104
    find that either defendant Jerry Harper — [¶] . . . —or defendant Xavier Ruiz was
    deliberately indifferent under either of these theories.” (Italics added.)
    Based on the fact that there was little to no evidence on “policies or practices,” and
    the jury was, in essence, not instructed on the theory, it would appear clear that the jury
    did not rest its verdict on this theory. Additionally, one need look no further than the
    special verdict, to know that the failure to completely instruct on “policies and practices”
    was harmless. The special verdict returned by the jury dealt only with the “failure to
    protect” theory. There was no reference in the verdict form to any of the elements on the
    “policies and practices” alternative. The pertinent questions on the special verdict forms
    were:
    “4. Was plaintiff [name] imprisoned under conditions that exposed him to a
    substantial risk of serious harm and/or sexual abuse?”
    “5. Did defendant [Harper/Ruiz] know the conditions created a substantial risk of
    serious harm and/or sexual abuse and disregard that risk by failing to take reasonable
    measures to correct it?”
    “6. Was defendant [Harper/Ruiz]’s conduct a substantial factor in causing harm to
    plaintiff [name]?”
    In answering questions 4 and 5, the jury necessarily concluded that plaintiffs were
    being exposed to a substantial risk of sexual abuse by Shelby, and that Harper and Ruiz
    knew of this substantial risk and did nothing to protect plaintiffs from the abuse. The
    jury’s affirmative answers to questions 4 and 5 correlate directly to the elements of the
    105
    “failure to protect” theory, wherein: (1) the official personally actually knew of facts
    from which the inference could be drawn that there was a substantial risk of such injury
    occurring; (2) the official in fact subjectively drew such inference; and (3) the official
    consciously or recklessly disregarded the risk. (Farmer, supra, 511 U.S. at pp. 836-840,
    846-847.)
    There is absolutely no reference in the special verdict as to the elements of
    alternative two wherein: “(1) the existing policy or practice created an unreasonable risk
    of the Eighth Amendment injury; (2) the supervisor was aware that the unreasonable risk
    was created; (3) the supervisor was indifferent to that risk; and (4) the injury resulted
    from the policy or practice.” (Beers-Capitol v. Whetzel, 
    supra,
     256 F.3d at p. 134.)
    Lastly, a review of the closing arguments indicate that there was basically no
    discussion of the “policy and practices” theory. Any error in failing to completely
    instruct on the theory of “policies and practices” is thereby harmless.
    9. Requested Special Instruction on Deference to Prison Officials’ Judgment
    Harper and Ruiz proposed special instruction No. 5B, as follows: “In determining
    whether defendant Jerry Harper and/or defendant Xavier Ruiz violated plaintiffs’ 8th
    Amendment rights as alleged, you should give deference to the judgment of prison
    officials in the adoption and execution of policies and practices that in their judgment are
    needed to preserve discipline and to maintain internal security in the prison.” Defendants
    claim the court erred in failing to give this jury instruction. We disagree.
    106
    The proposed instruction was based on Norwood v. Vance (9th Cir. 2010)
    
    591 F.3d 1062
    . In that case, a prisoner, over a period of two years, underwent four
    separate lockdowns. The lockdowns were initiated as a result of inmate assaults on both
    staff and fellow inmates. The plaintiff complained under section 1983 that as a result of
    the lockdowns he was deprived of his use of the exercise yard. “In considering whether
    defendants were deliberately indifferent to the need for outdoor exercise, the jury should
    consider that defendants had a competing obligation under the Eighth Amendment to
    ensure the safety of prisoners, including protecting prisoners from each other. In
    considering these factors, you should give deference to prison officials in the adoption
    and execution of policies and practices that in their judgment are needed to preserve
    discipline and to maintain internal security in a prison.” (Id. at p. 1066.) “[P]rison
    officials have a duty to keep inmates safe, and in particular to protect them from each
    other. [Citations.] Officials must balance this imperative against other obligations that
    our laws impose, such as providing outdoor exercise. When violence rises to unusually
    high levels, prison officials can reasonably believe it is lawful to temporarily restrict
    outdoor exercise to help bring the violence under control. We’ve explained that ‘prison
    officials have a right and a duty to take the necessary steps to reestablish order in a prison
    when such order is lost. This is for the benefit of the prisoners as much as for the benefit
    of the prison officials.’” (Id. at p. 1069.)
    To the extent the jury instruction referencing deference to prison officials’
    judgment is associated with liability premised on “policies and practices,” we believe that
    107
    a failure to give said instruction is harmless. As previously discussed, the jury clearly
    based its liability finding on a “failure to protect” theory.
    Further, the deference instruction applies to situations in which a prison official
    must balance two competing interests in the decision-making process. Here, there is
    nothing to balance. There is no competing interest. Nothing is to be gained by the
    institution or the prisoners in allowing Shelby’s sexual misconduct to continue. There is
    no balanced decision to defer to.
    As stated most recently in Chess v. Dovey (9th Cir. 2015) 
    790 F.3d 961
    , “where
    the parties do not put into issue a security-based policy, the deference instruction has no
    ‘foundation in the evidence’ and should not be given.” (Id. at p. 973.)
    R. Exclusion of Harper and Ruiz’s Proffered Evidence
    Harper and Ruiz contend the trial court repeatedly denied their requests to
    introduce evidence. Specifically, they contend the trial court erred in refusing to admit
    exculpatory evidence contained in the reports of witness interviews and in refusing to
    enter those documents into evidence in their entirety. To cite just a few examples, during
    cross-examination of Ruiz, counsel for Shelby asked him if he had seen a document that
    had been attached to the report regarding the Delgado grievance. Ruiz testified that the
    document supported the investigator’s conclusion not to sustain the grievance. Ruiz
    replied that he “would have” reviewed that document; however, the trial court sustained
    an objection from Ruelas’s counsel on the ground of hearsay, among other objections.
    Similarly, the trial court sustained objections when the investigator himself testified. The
    108
    trial court also denied requests to enter the documents into evidence in their entirety, as
    they had been received by Harper and Ruiz.
    The information that was made known to Ruiz and/or Harper was admissible over
    plaintiffs’ hearsay objections because the information went only to their notice, not to the
    truth of the matter asserted. Moreover, that information was highly relevant to the critical
    issues of their actual knowledge and their subjective beliefs. Finally, the evidence was
    admissible under Evidence Code section 356, which provides: “Where part of . . . [a]
    writing is given in evidence by one party, the whole on the same subject may be inquired
    into by an adverse party[.]” We conclude the trial court erred in excluding the proffered
    evidence. While we find error, given the cumulative nature of the evidence, we believe it
    harmless.
    Harper and Ruiz contend the October 3, 2000 OIG report was inadmissible
    hearsay because it included summaries of other documents. However, the report was
    admitted not to establish the truth of any statement contained in the report, but to
    demonstrate the extent of Harper and Ruiz’s notice of the report’s contents. As such, the
    report was not hearsay. For the same reasons, we reject Harper and Ruiz’s contention
    that the trial court erred in admitting the report under Evidence Code section 702,
    subdivision (a), because plaintiffs never established that the author of the report had
    personal knowledge of the statements in the report.
    Harper contends the October 3, 2000, OIG report was irrelevant as to his
    knowledge because, among other things, he knew the OIG was overly critical of the CYA
    109
    and not objectively reliable. His contentions go to the credibility of the report, not to its
    relevance and, therefore, provide no basis for exclusion of evidence offered to show
    notice.
    Ruiz contends the October 3, 2000, OIG report was irrelevant as to him because he
    never saw it and was unaware of its contents. “When evidence is admissible as to one
    party or for one purpose and is inadmissible as to another party or for another purpose,
    the court upon request shall restrict the evidence to its proper scope and instruct the jury
    accordingly.” (Evid. Code, § 355.) The trial court has no sua sponte duty to give such an
    instruction. (See, e.g., People v. Hajek and Vo (2014) 
    58 Cal.4th 1144
    .) Ruiz has not
    shown that he requested such an instruction.
    Harper and Ruiz challenge the admission of evidence that allegations were made
    against Shelby in 1999 for allowing a ward to have access to confidential files, for
    leaving his post, and for being dishonest in telling Rivera about a rumor and in using a
    false name to get Rivera to take a telephone call. They also challenge evidence of the
    Galustian cake incident. We do not agree that such evidence was irrelevant to show
    notice or knowledge that Shelby presented a risk of sexual misconduct toward wards.
    (Farmer, 
    supra,
     511 U.S. at p. 848.) Based on the evidence as a whole, this was part and
    parcel of Shelby’s conduct, to reward and coerce wards into engaging in sexual conduct.
    Plaintiffs argued at trial that they could prove notice to Harper and Ruiz that
    Shelby was likely to sexually assault wards by showing that he was an “unfit,
    unprofessional employee” who frequently violated the rules. However, notice of bad acts
    110
    unrelated to the constitutional injury at issue in a case cannot establish actual knowledge
    of a substantial risk of that constitutional injury. (Parrish v. Cleveland (4th Cir. 2004)
    
    372 F.3d 294
    , 305-307 [correctional officers’ general knowledge of the risks of
    transporting intoxicated and handcuffed prisoners did not establish notice of the specific
    risk of aspiration of gastric contents and positional asphyxia from use of a “spit” mask].)
    It was error to admit such evidence against Harper and Ruiz.
    Plaintiffs also contend that Shelby’s coworkers had seen Shelby violate various
    CYA policies and believed that Shelby posed a danger to wards. However, such
    evidence was irrelevant to establish that either Harper or Ruiz shared such knowledge or
    belief. Liability under section 1983 may be based only on officials’ own knowledge, not
    that of their subordinates. (Farmer, 
    supra,
     511 U.S. at pp. 837-838; Iqbal, 
    supra,
     556
    U.S. at p. 677.)
    Harper and Ruiz argue that the allegations of several wards were irrelevant
    because, although they were related to sex, they “had nothing to do with [their]
    knowledge of any risk of the sexual assaults.” Those allegations included Perez’s
    allegation that Shelby made some sexual comments to him while moving his hand down
    Perez’s hip; Walker’s allegation that Shelby said he “could handle” Walker and grabbed
    his buttock while handcuffing him; and Tanori’s allegation that Shelby “sexually
    harassed” him. We disagree.
    The October 3, 2000, OIG report specifically identified the Perez incident as
    requiring closer attention: “Based on its review of ward Perez’s allegations and the
    111
    history of Shelby’s past behavior, the Office of the Inspector General believes that action
    should have been taken to fully investigate Perez’s grievance and disciplinary appeal
    issues involving possible inappropriate sexual misconduct by Shelby.” Thus, in our
    view, Perez’s allegation was highly relevant on the issue of notice of the likelihood of
    Shelby’s sexual misconduct, and Walker’s similar allegation was relevant for the same
    reason. Tanori’s allegation was never investigated, so the meaning of his underlying
    complaint was never determined. Ruiz’s failure to order a complete investigation of that
    allegation was one of the critical elements of plaintiffs’ case against him.
    Harper and Ruiz further contend that the Perez, Delgado, Walker, and Guerrero-
    Valles allegations were irrelevant and inadmissible because they were found to be
    unsupported by evidence after investigation and, therefore, did not establish the required
    objective strong likelihood or substantial risk that Shelby would sexually assault wards.
    Again, Harper and Ruiz’s objection goes merely to the probative value of such evidence,
    not to its admissibility.
    S. Prejudicial Effect of Errors As to Harper and Ruiz
    To summarize, we have found error in: (1) the trial court’s refusal to give
    proffered instructions on a claim based on policy or practice; (2) the admission of
    irrelevant evidence against Harper and Ruiz, specifically, among other things, evidence
    that was discovered after Shelby left Stark and, therefore, could not have established
    knowledge or notice; and (3) the admission of evidence relative to “meetaninmate.com”
    112
    and Shelby engaging in sexual conduct at a motel with former inmate Girard. We find
    these errors however, harmless.
    As indicated ante, a judgment should be reversed only when an appellant shows
    that a miscarriage of justice has occurred. (Cal. Const., art. VI, § 13.) A miscarriage of
    justice is shown when, after examination of the entire cause, including the evidence, it is
    reasonably probable that a result more favorable to the appellant would have been
    reached in the absence of the error. (Cassim v. Allstate Ins. Co., supra, 33 Cal.4th at pp.
    800-802.) Multiple errors may be found cumulatively prejudicial, even though
    independently they would have been deemed harmless. (Johnson v. Tosco Corp. (1991)
    
    1 Cal.App.4th 123
    , 141.) As previously discussed, the error concerning the failure to
    instruct on policy and practice was harmless because the case did not go to the jury on
    that theory. It is clear that the verdicts against Harper and Ruiz were based on a failure to
    protect.
    Also harmless was the admission of evidence of Shelby’s conduct involving wards
    Canas, Salcido, Navarette, and Ortiz, conduct of which it was not shown that Harper or
    Ruiz was on notice of. While the evidence should not have been admitted for purposes of
    notice, one cannot say that it is reasonably probable that a result more favorable to Harper
    and Ruiz would have been rendered in the absence of the error. Properly before the jury
    on the issue of notice was Shelby’s conduct involving: Edward Rivera, Ricardo Tovar,
    Jason Perez, Daniel Guerrero-Valles, Armando Tanori, Tomas Delgado, Tyrone Walker,
    and Paul Johnson. It simply cannot be said that a different verdict would have been
    113
    rendered in the absence of the inadmissible evidence. Lastly, as to the evidence of
    “meetaninmate.com,” and Shelby meeting Girard in a motel, no reasonable juror would
    think that Harper or Ruiz should have known of said conduct.
    The judgments in favor of Ruelas, Miranda, and Espinoza are affirmed. As to
    Mendoza, the judgment is reversed.
    T. Attorney Fees
    The trial court’s award of attorney fees was joint and several; the trial court did
    not identify fees attributable to specific claims and defenses. Because we reverse the
    judgment as to Harper and Ruiz and remand for further proceedings, we will also vacate
    the award of attorney fees and remand for reconsideration of attorney fees chargeable to
    Shelby.
    We agree with defendants that attorney fees under title 42 United States Code
    section 1988 should be awarded to the respective party plaintiffs, as opposed to their
    attorneys. (Astrue v. Ratliff (2010) ___ U.S. ___ [
    130 S.Ct. 2521
    , 2529]; Venegas v.
    Mitchell (1990) 
    495 U.S. 82
    , 87-88; Evans v. Jeff D. (1986) 
    475 U.S. 717
    , 730-731.)
    Further, the judgments recovered by each individual plaintiff are severable from each of
    the other plaintiffs; as such, each plaintiff is responsible for his own attorney fees, and the
    judgment should so reflect. (Emery v. Pacific Employers Ins. Co. (1937) 
    8 Cal.2d 663
    ,
    666 [“Each plaintiff recovers upon his separate cause of action. No plaintiff has any
    interest in the sum awarded to another plaintiff.”]; Code Civ. Proc., § 378 subd. (b)
    114
    [“Judgment may be given for one or more of the plaintiffs according to their respective
    right to relief.”].)
    Defendants contend that plaintiffs’ counsels’ fees are excessive. We disagree.6
    An applicant for attorney fees under title 42 United States Code section 1988
    “bears the burden of establishing entitlement to an award and documenting the
    appropriate hours expended and hourly rates.” (Hensley v. Eckerhart (1983) 
    461 U.S. 424
    , 437.) The fee award should be one that is “sufficient to induce a capable attorney to
    undertake the representation of a meritorious civil rights case” and “‘adequate to attract
    competent counsel, but that does not produce windfalls to attorneys.’” (Perdue v. Kenny
    A. (2010) 
    559 U.S. 542
    , 552 (Perdue).)
    “‘We review the trial court’s award of attorney fees under [title 42 United States
    Code] section 1988 for an abuse of discretion.’ [Citation.] ‘“‘[T]he appropriate test for
    abuse of discretion is whether the trial court exceeded the bounds of reason.’”
    [Citations.]’ [Citation.] . . . We defer to the trial court’s discretion ‘because of its
    “superior understanding of the litigation and the desirability of avoiding frequent
    appellate review of what essentially are factual maters.” [Citation.]’ [Citation.] The
    California Supreme Court has explained, ‘“The ‘experienced trial judge is the best judge
    of the value of professional services rendered in his court, and while his judgment is of
    course subject to review, it will not be disturbed unless the appellate court is convinced
    6   Discussion of Mr. Dordick’s fee enhancement will be discussed, post.
    115
    that it is clearly wrong[’]”—meaning that it abused its discretion. . . .’” (Harman v. City
    and County of San Francisco (2007) 
    158 Cal.App.4th 407
    , 418.)
    The clerk’s transcript contains approximately 1,100 pages of billing documents;
    the billing identifies the task performed, the amount of time spent, and the attorney
    performing the work. While defendants may wish to characterize these documents as a
    billing compilation or block billing, the time accounted for is as detailed as any client
    could expect.7
    This case was in active litigation before the trial court for over seven years. Trial
    spanned approximately six months. From the record, it appears that all counsel were well
    prepared and fought to the bitter end. While liability for each plaintiff was premised, for
    the most part, on the same facts, each plaintiff was nonetheless entitled to individual
    representation through all stages of discovery and at trial.
    In viewing the billing for the main plaintiffs’ attorneys, each attorney billed for
    slightly over 400 hours of trial time, with trial preparation ranging from 590 to 1,236
    hours. It cannot be said that the time spent did not fall within the range of what would be
    expected on a case of this nature.
    7   In light of the record containing almost 1,100 pages of fairly specific billing, we
    find defendants’ arguments relative to plaintiffs’ failure to produce raw billing documents
    unmeritorious. Further, given the specificity of the billing documents, it was well within
    the trial court’s discretion to deny defendants’ motion to conduct discovery relative to
    plaintiffs’ counsels’ time records. (See Riverside Sheriffs’ Assn. v. County of Riverside
    (2007) 
    152 Cal.App.4th 414
    , 424-425 [Fourth Dist., Div. Two].)
    116
    Defendants argue that the hourly fees charged are not in line with what attorneys
    in the “relevant community” (i.e., San Bernardino County) would charge. We believe
    defendants too narrowly constrict the “relevant community,” as it relates to handling
    complex civil rights litigation. It must first be noted that none of the attorneys
    participating in the present matter are from San Bernardino County. Two are from
    Orange County and four are from Los Angeles County. This, in and of itself, supports
    the notion that at present the “relevant community” is the greater Los Angeles area. (See
    Gates v. Deukmejian (9th Cir. 1992) 
    987 F.2d 1392
    , 1405.) Further, we find it hard to
    accept the argument that Mr. Goldstein’s hourly rate of $407 and Ms. Eisenberg’s hourly
    rate of $500 are excessive, even if limited to attorneys in San Bernardino County. 8
    Lastly, there is ample evidence in the record to support the trial court’s conclusion that
    the hourly rate for all three lead attorneys was reasonable and within the norm of the
    “relevant community.”9
    As to the fee award for time spent by Richard Pearl, we cannot say the trial court
    abused its discretion in allotting some attorney time to Mr. Pearl. Certainly, 98 percent of
    his declaration appears to be that of an expert, as opposed to an attorney. Yet attached to
    Mr. Dordick’s hourly fee will be discussed, post, when we address the
    8
    enhancement.
    9We recognize that Ms. Eisenberg’s hourly rate for her involvement in the fees
    motion was $150 more per hour than for her work on the substantive portion of the case.
    Given that she was the main attorney as it relates to the compilation of all the billing
    documents, we cannot say that the trial court was “clearly wrong” in approving the fees.
    117
    Mr. Pearl’s declaration are billing records which reflect work more akin to that of a
    lawyer than as an expert. We therefore find no error. (See Davis v. City and County of
    San Francisco (9th Cir. 1992) 
    976 F.2d 1536
    , 1544.)
    Lastly, we address the issue of enhanced fees to Mr. Dordick.
    As for Mr. Dordick, Ms. Eisenberg, and Mr. Goldstein, a review of the record
    demonstrates they did an extremely good job. From a plaintiff’s perspective, this is an
    extremely tough case. While the defendants’ alleged conduct is egregious, the case was
    nonetheless problematic from the beginning.
    Given the issues of credibility, as well as difficulty in proving liability, we believe
    few attorneys would have taken the case. It is a case with little to no chance of settlement
    with years of attorney time expended, and compensation totally dependent on a roll of the
    dice before a jury. While the outlay of advanced costs in and of itself is not extraordinary
    when compared to larger contingency fee cases, it was a substantial out-of-pocket risk
    given the prospects of success. Lastly, from the date of filing to the present time, the
    matter has lasted 11 years with no remuneration to plaintiffs’ counsel.
    We now turn to Perdue. “[T]here is strong presumption that the lodestar is
    sufficient; factors subsumed in the lodestar calculation cannot be used as a ground for
    increasing an award above the lodestar; and a party seeking fees has the burden of
    identifying a factor that the lodestar does not adequately take into account and proving
    with specificity that an enhanced fee is justified.” (Perdue, supra, 559 U.S. at p. 546.) In
    addressing the sufficiency of the lodestar method in calculating attorney fees, the court
    118
    indicated that the ultimate goal is to award a reasonable fee, “one that is adequate to
    attract competent counsel . . . .” (Id. at p. 552.) “[W]e have never sustained an
    enhancement of a lodestar amount for performance, . . . we have repeatedly said that
    enhancements may be awarded in ‘“rare”’ and ‘“exceptional”’ circumstances.
    [Citations.] [¶] [T]he novelty and complexity of a case generally may not be used as a
    ground for an enhancement because these factors ‘presumably [are] fully reflected in the
    number of billable hours recorded by counsel.’ [Citations.] We have also held that the
    quality of an attorney’s performance generally should not be used to adjust the lodestar
    ‘[b]ecause considerations concerning the quality of a prevailing party’s counsel’s
    representation normally are reflected in the reasonable hourly rate.’ [Citation.]” (Id. at
    pp. 552-553.)
    The court continued however by indicating that “superior attorney performance”
    would justify an enhancement if it could be determined that the lodestar amount did not
    “adequately measure the attorney’s true market value, as demonstrated in part during the
    litigation.” (Perdue, 
    supra,
     559 U.S. at pp. 554-555, fn. omitted.) Further, in
    determining the propriety of an enhancement, the trial court should look to whether there
    was an “extraordinary outlay of expenses” and whether the litigation was “exceptionally
    protracted.” (Id. at p. 555.)
    Finally, the “fee applicant seeking an enhancement must produce ‘specific
    evidence’ that supports the award” (Perdue, 
    supra,
     559 U.S. at p. 553), and the “judge
    119
    [must] provide a reasonably specific explanation for all aspects of a fee determination,
    including any award of an enhancement” (id. at p. 558).
    We begin by noting that Mr. Dordick’s fee was $850 per hour. It was a little over
    two times Mr. Goldstein’s hourly fee and 1.7 times Ms. Eisenberg’s hourly fee. Based on
    Perdue, we feel compelled to conclude that Mr. Dordick has, for the most part, been
    remunerated for the quality of his representation. As he states in his declaration: “My
    requested hourly rate, based upon 23 years of extensive trial experience, reputation, and
    year of admission (1987), is $850/hour . . . I think that my requested hourly rate of
    $850/hr is more than fair given the quality of my work and my unique experience of
    having obtained several substantial verdicts in the Inland Empire and in other
    surrounding areas.”
    We do not believe, however, that this ends the inquiry. In his declaration, Mr.
    Dordick expressed his belief that defendants “unnecessarily create[d] work and obstacles
    to the litigation.” He further declared: “The inordinate length of this trial also impacted
    my existing cases. I never anticipated that it would take so long to get to trial and that the
    trial, itself, would take another 1/2 a year. I had to delay my typical Trial workload,
    which is at least 4 trials a year on average, and continue all other matters. That has
    caused a significant hardship, because I have essentially been in back-to-back trials since
    about a month after the completion of the trial in the case at bar. I have had 3 jury trials
    already and just started my 4th trial in a wrongful death case, expected to take about a
    month. I have 2 more trials that must start before the end of the year. But for the 6
    120
    month trial in the case at bar, I could have spread those other trials out so as not to
    become a physical and emotional strain. [¶] . . . In addition, the impact of waiting
    another 2 years during the appeal in this case to recover the over $218,000 . . . that I
    advanced as costs and to wait to be paid the reasonable value of my services is also
    financially debilitating. The loss of the use of those funds substantially impacts my law
    practice and my ability to advance costs for other clients. Also, I had to reject cases
    during the last 10 months, since I was unavailable due to the needs of this case. I only
    accept cases with values in excess of one-million dollars, so losing a few cases impacts
    my practice substantially.”
    Mr. Dordick’s involvement in the present matter appears to have been for four
    years. Based on time sheets, approximately 10 months of this four-year period was
    dedicated to this case. Given this time dedication, Mr. Dordick states that he had to
    continue numerous trials. Missing from his declaration, however, is the specificity as to
    how long those trials had to be postponed and the impact this had on his clients or his
    business. Also, while Mr. Dordick declares that he had to reject cases during the last 10
    months, there is no description of the cases, whether the cases were referred out, or
    whether he would have taken the cases had he not been in trial. Lastly, while this matter
    has dragged on, it is unclear from the record whether this is attributable to defendants,
    plaintiffs, or simply a matter of the complexity of the litigation.
    Here, the trial court awarded a .5 enhancement on the lodestar fee of Mr. Dordick.
    Aside from the complexity of the case and the exceptional job done by Mr. Dordick
    121
    (which we believe under Perdue is, for the most part, included within the lodestar), the
    trial court supported its decision to award a .5 enhancement on the basis that: “Mr.
    Dordick is a sole practitioner. He has advanced over $300,000 in costs to proceed with
    the case through trial. His ability to handle other cases during the six month’s trial was,
    of course, limited. His ability to take in new cases during this period [of] time was, of
    course, limited.”
    While this general conclusion may be true, under Perdue, we feel compelled to
    reverse and remand for further hearing as it relates to the enhancement. As stated by the
    majority in Perdue, the “fee applicant seeking an enhancement must produce ‘specific
    evidence’ that supports the award” (Perdue, supra, 559 U.S. at p. 553), and the “judge
    [must] provide a reasonably specific explanation for all aspects of a fee determination,
    including any award of an enhancement” (id. at p. 558). On the present record, we
    believe the specificity required by both the fee applicant and the trial court is somewhat
    lacking.
    On remand, after further hearing and evidence as to the enhancement, the quality
    of the representation by Mr. Dordick and the complexity of the case should not be
    considerations in the award of an enhancement. (These factors are taken into
    consideration in the lodestar.) As to the length of Mr. Dordick’s involvement in the case,
    the length of the trial, the disruption, if any, of counsel’s practice, and a reasonable return
    on the costs expended and fees earned, the trial court should, as much as possible if it
    122
    feels that an enhancement is appropriate, employ a method of calculation that is
    objectively reasonable and subject to review.10
    While an award of attorney fees is not “‘a form of economic relief to improve the
    financial lot of attorneys,’” the underlying “aim is to enforce the covered civil rights
    statutes.” (Perdue, supra, 559 U.S. at p. 552.) While the trial court, which is familiar
    with the discovery process and trial of the present matter, is in the best position to judge,
    the record on appeal reflects what one might say is a problematic plaintiff’s case. While
    certainly there are extremely competent plaintiff’s attorneys in Eastern Los Angeles
    County and San Bernardino County, it is questionable whether their interest would turn to
    a case of this nature. Out-of-pocket costs of $300,000 for larger injury cases is by no
    means out of the question. However, under what appears to be problematic facts, it is an
    enormous risk; we believe the same can be said for the investment of time.
    We are viewing a cold record; the trial judge familiar with the discovery and trial
    of the case is in the best position to determine the entitlement to and, if appropriate, the
    amount of an enhancement. The matter is therefore remanded for this purpose.
    10  When dealing with a delay for the reimbursement of costs, the amount of the
    enhancement “must be calculated using a method that is reasonable, objective, and
    capable of being reviewed on appeal . . . .” (Perdue, 
    supra,
     559 U.S. at p. 555.) As to
    any inordinate delay in the payment of fees, “[c]ompensation for this delay is generally
    made ‘either by basing the award on current rates or by adjusting the fee based on
    historical rates to reflect its present day value.’” (Id. at p. 556.)
    123
    IV. DISPOSITION
    The judgment in favor of Mendoza and against Shelby is reversed. The judgments
    in favor of Ruelas, Espinoz, and Miranda and against Shelby, Harper and Ruiz, including
    the lodestar attorney fee awards for all counsel, are affirmed, except that the portion of
    the judgments awarding a fee enhancement for Mr. Dordick is reversed. The matter is
    remanded for further proceedings, consistent with this opinion, for a determination of the
    propriety of and, if appropriate, the amount of fee enhancement to be awarded for Mr.
    Dordick, consistent with the views expressed in this opinion. The matter is further
    remanded with directions to correct the judgments to reflect that attorney fees and costs
    are awarded to Ruelas, Espinoz, and Miranda, rather than to their attorneys.
    Each party shall bear their respective costs on appeal. (Cal. Rules of Court, rule
    8.278.)
    NOT TO BE PUBLISHED IN OFFICIAL REPORTS
    KING
    J.
    We concur:
    McKINSTER
    Acting P. J.
    CODRINGTON
    J.
    124