Treter v. Plaza Bonita CA4/1 ( 2014 )


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  • Filed 2/6/14 Treter v. Plaza Bonita CA4/1
    NOT TO BE PUBLISHED IN OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
    publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
    or ordered published for purposes of rule 8.1115.
    COURT OF APPEAL, FOURTH APPELLATE DISTRICT
    DIVISION ONE
    STATE OF CALIFORNIA
    JOSEPH TRETER,                                                      D062732
    Plaintiff and Appellant,
    v.                                                         (Super. Ct. No.
    37-2011-00074753-CU-CR-SC)
    PLAZA BONITA, L.P.,
    Defendant and Respondent.
    APPEAL from a judgment of the Superior Court of San Diego County, Kenneth J.
    Medel, Judge. Reversed.
    Mataele Law Offices, Isileli Topou Manaia Mataele for Plaintiff and Appellant.
    Katten Muchin Rosenman, LLP, Holly Michele Parker and Stacey Knight for
    Defendants and Respondents.
    I.
    INTRODUCTION
    Plaintiff Joseph Treter appeals from a judgment entered in favor of defendant
    Plaza Bonita, L.P. (Plaza Bonita).1 Treter, who is disabled, was an employee of a retail
    store in a mall owned and operated by Plaza Bonita. Treter brought an action against
    Plaza Bonita alleging that Plaza Bonita violated the Unruh Civil Rights Act (Unruh Act)
    (Civ. Code, § 51 et seq.) by denying him access to full and equal accommodations at the
    mall, in multiple ways. For example, Treter alleged that the mall had forced him to park
    in a distant employee lot during the busy holiday season as a result of its employee
    holiday parking policy. Treter also alleged that the mall contained a variety of access
    barriers, including an insufficient number of handicapped-accessible parking spaces,
    handicapped-accessible spaces that did not have proper corresponding access aisles, and
    access aisles that were directed to routes without curb cuts or ramps. Treter further
    alleged that the mall's policy of locking its automated sliding doors when the mall closed
    for the day constituted a barrier to his access. Plaza Bonita moved for summary
    judgment. The trial court determined that Plaza Bonita was entitled to judgment as a
    matter of law.
    On appeal, Treter challenges the trial court's determination, as well as some of the
    evidentiary rulings on which the court's summary judgment ruling was based. We
    1      Plaza Bonita was erroneously sued as Westfield America, Inc. The parties do not
    dispute that Plaza Bonita is the correct defendant. Judgment was entered with respect to
    Plaza Bonita.
    2
    conclude that with respect to Treter's allegations that Plaza Bonita violated the Unruh Act
    by failing to make the mall accessible because its parking lot did not comply with the
    requirements of the Act, Plaza Bonita is not entitled to judgment as a matter of law.
    Plaza Bonita presented no evidence as to the state of its parking lot, or specifically, its
    handicapped-accessible parking spaces, during the time period covered by Treter's
    complaint. Rather, the evidence that Plaza Bonita submitted described the state of the
    mall's parking lots approximately two years after the time that Treter alleges he suffered
    discrimination. There thus remains a triable issue of fact as to whether the parking lots
    suffered from the defects that Treter alleges in his complaint during the relevant time
    period. However, as to Treter's other factual theories for recovery under the Unruh Act,
    Plaza Bonita has established that there are no triable issues of material fact as to those
    theories, and that Treter cannot prevail on any of those factual theories, as a matter of
    law.
    Because there remain factual issues in dispute with respect to one of Treter's
    theories for recovery pursuant to his single cause of action alleging violations of the
    Unruh Act, Plaza Bonita is not entitled to summary judgment. For this reason, we
    reverse the judgment of the trial court.
    II.
    FACTUAL AND PROCEDURAL BACKGROUND
    From October 2009 until March 2010, Treter worked as a store manager at Magic
    Bug, a retail store located in defendant Plaza Bonita's Westfield Plaza Bonita Mall (the
    3
    Mall). Treter alleges, and the Mall appears to concede, that Treter is a " 'person with
    physical disabilities' as defined by all applicable California and United States laws."
    On December 2, 2009, Treter went to the Mall and attempted to park in a parking
    lot closest to his store. Treter elected to park in a non-handicapped accessible space in
    the parking lot even though a handicapped-accessible space was available at the time. A
    security guard for the Mall asked Treter whether he was a Mall employee. When Treter
    said that he was, the security guard told Treter that he would "have to park in the
    handicap [space]—or . . . park in the employee parking lot." Treter moved his car to a
    handicapped-accessible parking space without further problem.
    Treter's father called the Mall's administrative office to clarify the holiday parking
    policy as it applied to disabled employees. The trial court excluded as hearsay what a
    Mall employee allegedly told Treter's father about the Mall's policy regarding disabled
    employee holiday parking.
    According to Treter's declaration and his deposition testimony, after December 2,
    2009, on days when there was no handicapped-accessible parking space available, he
    would "park in the employee parking lot" in order to not "get ticketed or towed." This
    occurred between 10 and 15 times during the holiday season that year.
    On January 14, 2011, Treter filed a complaint against Plaza Bonita.2 In his
    complaint, Treter alleged a single cause of action for "Denial of Access to Full and Equal
    Accommodations, Advantages, Facilities, Privileges and/or Services in Violation of
    2      Again, Treter originally erroneously sued Westfield America, Inc. Treter was
    represented by counsel in the trial court.
    4
    California Civil Code § 51 et seq. (the Unruh Civil Rights Act)." In this cause of action,
    Treter alleged a number of independent acts or omissions that could support his claim
    that the defendant violated the Unruh Act. Specifically, Treter alleged (1) that the Mall
    had forced him to park in the employee lot; (2) that the Mall contained a variety of access
    barriers, including having an insufficient number of handicapped-accessible parking
    spaces, having handicapped-accessible spaces that did not have corresponding access
    aisles, and having access aisles that were directed to routes without curb cuts or ramps;
    and (3) that he was denied full and equal accommodations because he suffered
    "hardships" due to the Mall's policy of locking its automated sliding doors upon the
    closing of the Mall at night.
    Plaza Bonita filed a motion for summary judgment in response to Treter's
    complaint. In support of its motion, Plaza Bonita submitted the declaration of Sherry
    Jones, general manager of the Mall, and the declaration of Karen Haney, an expert on
    compliance with the Americans with Disabilities Act (ADA).
    Jones's declaration identified the Mall's employee holiday parking policy, which
    specifically exempts handicapped employees from its terms. Jones also verified that for
    safety reasons the Mall's policy was to lock all automatic doors while the Mall was
    closed. However, manual doors remained unlocked from the inside, allowing patrons and
    employees to safely exit the Mall after closing.
    In her declaration, Haney attested that none of the architectural barriers identified
    in Treter's complaint actually existed at the Mall at the time she surveyed the property.
    For example, Haney explained that all of the handicapped-accessible spaces contained
    5
    access aisles, that the access aisles lead to accessible entrances to the mall, and that
    wherever these accessible routes cross a curb, there is a "curb ramp or flush transition."
    Haney also concluded that the manual doors located adjacent to the automatic doors were
    compliant with ADA design standards.
    Treter opposed Plaza Bonita's motion for summary judgment, arguing that there
    were triable issues of fact regarding: (1) whether the exemption to the employee parking
    policy applied to him; (2) whether the access aisles at the Mall comply with ADA design
    standards; and (3) whether the manual doors at the Mall's entrance/exits complied with
    ADA design standards.3
    In support of his opposition to Plaza Bonita's summary judgment motion, Treter
    attempted to submit evidence in the form of an expert's "report" regarding accessibility at
    the Mall. This "report" was attached as an exhibit to a declaration submitted by Treter's
    attorney. Plaza Bonita objected to much of the evidence that Treter offered.
    The trial court sustained a number of Plaza Bonita's evidentiary objections and
    ultimately granted its motion for summary judgment in full. The court concluded that the
    Mall had a written holiday employee parking policy that exempted employees with
    disabilities from its coverage, and that even if the court were to consider the excluded
    statement of the security guard who, Treter alleged, had said something different, this
    would not place in dispute whether the Mall employee holiday parking policy was
    discriminatory. The court also concluded that the Mall's policy of locking the automated
    3     These are the only grounds that Treter raised in his opposition to Plaza Bonita's
    motion for summary judgment.
    6
    doors at closing did not violate the ADA because the adjacent manual doors provided a
    reasonable alternative point of exit from the Mall. Finally, the court concluded that the
    Mall's expert's declaration and supporting exhibits established that the access aisle
    problems identified in Treter's complaint did not exist.
    The trial court entered judgment in favor of Plaza Bonita. Treter filed a timely
    notice of appeal.
    III.
    DISCUSSION
    A.     Legal standards
    1.     Summary judgment
    A moving party is entitled to summary judgment when the party establishes that it
    is entitled to the entry of judgment as a matter of law. (Code Civ. Proc., § 437c, subd.
    (c); see also Conroy v. Regents of University of California (2009) 
    45 Cal.4th 1244
    , 1250
    [" 'A trial court properly grants summary judgment where no triable issue of material fact
    exists and the moving party is entitled to judgment as a matter of law.' [Citation.]"]) A
    defendant may make this showing by establishing that the plaintiff cannot establish one
    or more elements of all of his causes of action, or that the defendant has a complete
    defense to each cause of action. (Towns v. Davidson (2007) 
    147 Cal.App.4th 461
    , 466.)
    In reviewing a trial court's ruling on a motion for summary judgment, the
    reviewing court makes " 'an independent assessment of the correctness of the trial court's
    ruling, applying the same legal standard as the trial court in determining whether there
    are any genuine issues of material fact or whether the moving party is entitled to
    7
    judgment as a matter of law. [Citations.]' " (Trop v. Sony Pictures Entertainment, Inc.
    (2005) 
    129 Cal.App.4th 1133
    , 1143.)
    The issues on a motion for summary judgment are framed by the pleadings.
    (Sweat v. Hollister (1995) 
    37 Cal.App.4th 603
    , 607.)
    2.      State Disability Access Remedies
    "The Unruh Civil Rights Act broadly outlaws arbitrary discrimination in public
    accommodations and includes disability as one among many prohibited bases. ([Civ.
    Code,] § 51, subd. (b).)[4] As part of the 1992 reformation of California's state disability
    law, the Legislature amended the Unruh Civil Rights Act to incorporate by reference the
    ADA [(
    42 U.S.C. § 12101
     et seq.)], making violations of the ADA per se violations of
    the Unruh Civil Rights Act. ([Civ. Code,] § 51, subd. (f); Munson v. Del Taco, Inc.
    [(2009)] 46 Cal.4th [661,] 668-669 [(Munson)].) This amendment was intended to
    extend to disabled individuals aggrieved by an ADA violation the full panoply of Unruh
    Civil Rights Act remedies. (Munson[, supra,] at p. 673.) These include injunctive relief,
    actual damages (and in some cases as much as treble damages), and a minimum statutory
    award of $4,000 per violation. ([Civ. Code,] § 52, subds. (a), (c)(3); Turner v.
    4      Civil Code section 51 provides, in pertinent part:
    "(a) This section shall be known, and may be cited, as the Unruh
    Civil Rights Act. [¶] (b) All persons within the jurisdiction of this
    state are free and equal, and no matter what their sex, race, color,
    religion, ancestry, national origin, disability, medical condition,
    marital status, or sexual orientation are entitled to the full and equal
    accommodations, advantages, facilities, privileges, or services in all
    business establishments of every kind whatsoever."
    8
    Association of American Medical Colleges (2011) 
    193 Cal.App.4th 1047
    , 1058.)"
    (Jankey v. Lee (2012) 
    55 Cal.4th 1038
    , 1044 (Jankey).)
    "The ADA prohibits discrimination on the basis of disability in the enjoyment of
    public accommodations, including with respect to access." (Jankey, supra, 55 Cal.4th at
    p. 1044.) The ADA provides in pertinent part: "No individual shall be discriminated
    against on the basis of disability in the full and equal enjoyment of the goods, services,
    facilities, privileges, advantages, or accommodations of any place of public
    accommodation by any person who . . . operates a place of public accommodation." (
    42 U.S.C. § 12182
    (a).) The ADA defines discrimination as "a failure to make reasonable
    modifications in policies, practices, or procedures, when such modifications are
    necessary to afford such goods, services, facilities, privileges, advantages, or
    accommodations to individuals with disabilities, unless the entity can demonstrate that
    making such modifications would fundamentally alter the nature of such goods, services,
    facilities, privileges, advantages, or accommodations." (
    42 U.S.C. § 12182
    (b)(2)(A)(ii).)
    Thus, "[b]usinesses must ' "remove architectural barriers . . . in existing
    facilities . . . where such removal is readily achievable." ' [Citation.] Liability does not
    depend on proof of intentional discrimination, but a private litigant cannot obtain
    damages for the denial of access, only injunctive relief[, under the ADA]." (Jankey,
    supra, 55 Cal.4th at p. 1044.)
    In order to prevail on a discrimination claim under Title III of the ADA, a plaintiff
    "must show that (1) [he/]she is disabled within the meaning of the ADA; (2) the
    defendant is a private entity that owns, leases, or operates a place of public
    9
    accommodation; and (3) the plaintiff was denied public accommodations by the
    defendant because of [his/]her disability." (Molski v. M.J. Cable, Inc. (9th Cir., 2007)
    
    481 F.3d 724
    , 730.)
    For buildings and facilities that were altered or constructed after January 26, 1993,
    "discrimination" includes the failure to design and construct facilities or the failure to
    make alterations to the facility that render it "readily accessible to and usable by
    individuals with disabilities." (
    42 U.S.C. § 12183
    (a)(1).) "Whether a facility is 'readily
    accessible' is defined, in part, by the ADA Accessibility Guidelines." (Chapman v. Pier 1
    Imports (U.S.) Inc. (9th Cir. 2011) 
    631 F.3d 939
    , 945 (Chapman).) The ADA
    Accessibility Guidelines (ADAAG) are developed by the Architectural and
    Transportation Barriers Compliance Board (the Access Board), a federal agency
    composed of 13 members of the public appointed by the President and the heads of 12
    federal agencies. (Rush v. Hyun Suk Kim (C.D.Cal., 2012) 
    908 F.Supp.2d 1117
    , 1119
    (Rush); see also 
    29 U.S.C. § 792
    (a)(1).) The Department of Justice is "required to
    promulgate regulations consistent with the Access Board's guidelines, although the
    regulations need not be identical to the guidelines." (Rush, supra, at p. 1119.)5
    5       The architectural regulations or "design standards" implemented by the federal
    ADA are often referred to in the literature as "ADAAG" which is an acronym for "ADA
    Accessibility Guidelines." (See Independent Living Resources v. Oregon Arena Corp.
    (D.Oregon 1997) 
    982 F. Supp. 698
    , 707–708 ["The guidelines issued by the Access
    Board are denominated the 'ADA Accessibility Guidelines' ('ADAAG')"]; Access Now,
    Inc. v. Ambulatory Surgery Center Group, Ltd. (S.D.Fla. 2001) 
    146 F.Supp.2d 1334
    ,
    1336 ["These guidelines are called . . . ('ADAAG')"].) The ADAAG are found in
    appendix A to part 36 of title 28 of the Code of Federal Regulations.
    10
    "A disabled person who encounters a "barrier," i.e., an architectural feature that
    fails to comply with an ADAAG standard relating to his disability, suffers unlawful
    discrimination as defined by the ADA. [Citation.] Indeed, by 'establish[ing] a national
    standard for minimum levels of accessibility in all new facilities,' [citation], the ADAAG
    removes the risk of vexatious litigation that a more subjective test would create. Those
    responsible for new construction are on notice that if they comply with the ADAAG's
    objectively measurable requirements, they will be free from suit by a person who has a
    particular disability related to that requirement." (Chapman, supra, 631 F.3d at p. 947,
    fn. 5.)
    B.        The trial court did not err in concluding that Treter could not establish his claim
    for a violation of the Unruh Act based on the holiday employee parking policy
    Treter alleges that on a single occasion in December 2009, he attempted to park in
    the Mall's regular parking lot during a time period in which the Mall's employee holiday
    parking policy was in effect. According to the complaint, a parking enforcement
    employee for the Mall told Treter that he had to either park in a handicapped-accessible
    parking space or in one of the employee parking lots, which were much farther from the
    Mall's entrances. Treter goes on to allege that on subsequent days during the month of
    December in 2009, he parked in the employee parking lot because, he claims, he was
    "forced" to do so.
    In support of its motion for summary judgment, Plaza Bonita submitted a copy of
    its written employee holiday parking policy, which provides in relevant part: "Employees
    who are disabled and have place cards issued through the California Department of
    11
    Motor Vehicles are exempt from the employee parking policy." Treter admitted that he
    received a copy of this written policy before the alleged December 2, 2009 incident. By
    its terms, the Mall's employee holiday parking policy did not require disabled employees
    to park in the far employee lots. Rather, it permitted disabled employees, including
    Treter, to park anywhere that they could have parked under the employee parking policy
    in effect during non-holiday times. Plaza Bonita therefore presented evidence
    establishing that the employee holiday parking policy was not discriminatory on its face.
    This evidence also contradicts Treter's allegation in his complaint that he was "forced" to
    park in the employee parking lot during December 2009.
    In response, Treter contends that a parking enforcement employee for the Mall, as
    well as a Mall employee named "Renee," made statements to the effect that Treter would
    be required to park in the employee parking lot. Indeed, in an attempt to address the
    evidence that Plaza Bonita submitted in support of its motion for summary judgment
    regarding the employee holiday parking policy, Treter presented evidence, in the form of
    his personal declaration and a declaration submitted by his father, Daniel Treter
    (Daniel),6 in which Treter and his father related the statements allegedly made by these
    Mall employees. Treter stated that when he attempted to park in a non-handicapped-
    accessible parking space in the regular Mall parking lot, a parking enforcement employee
    told Treter that he was required to park in the employee parking lot, and threatened to
    tow Treter's car and/or issue Treter a citation if Treter did not park in the employee lot.
    6      We will refer to Treter's father as Daniel for the purpose of clarity.
    12
    However, Treter admitted that at that point in time, he successfully parked in a
    handicapped-accessible parking space in the regular Mall parking lot, and that no adverse
    action was taken with respect to his car.
    Daniel stated in his declaration that on the day following the incident between
    Treter and the parking enforcement employee, Daniel called the "mall's administration
    office to inquire about their parking policy as it related to handicapped employees."
    Daniel stated that he spoke with "Renee," who, Daniel asserted, told him that
    "handicapped employees could not park in a regular, non-handicapped parking stall."
    The trial court sustained Plaza Bonita's evidentiary objections to Treter's evidence
    regarding the statements alleged to have been made by the mall employees, on the ground
    that the statements constituted inadmissible hearsay. Without this evidence, the only
    evidence in the record with respect to the Mall's employee holiday parking policy is the
    evidence submitted by Plaza Bonita, which establishes a nondiscriminatory policy.
    On appeal, Treter argues that the trial court abused its discretion in refusing to
    admit the evidence of the Mall employees' statements, contending that the evidence was
    admissible pursuant to three separate exceptions to the hearsay rule. Specifically, Treter
    contends that the employees' statements were admissible as inconsistent statements by
    witnesses, as evidence of the employees' states of mind, and as admissions of a party
    opponent. Upon review, we conclude that the trial court did not abuse its discretion in
    excluding on hearsay grounds the evidence regarding the statements that Treter alleged
    the two Mall employees made to him and to Daniel.
    13
    It is clear that the statements in Treter and Daniel's declarations that they attribute
    to the Mall employees constitute hearsay evidence: " 'Hearsay evidence' is evidence of a
    statement that was made other than by a witness while testifying at the hearing and that is
    offered to prove the truth of the matter stated." (Evid. Code, § 1200.) Treter submitted
    the alleged statements to prove that the Mall was not "exempting" him from the employee
    parking policy, as it was supposed to do under the policy's written terms. The statements
    thus come within the definition of hearsay and are not to be admitted unless they fall
    within an exception to the hearsay rule. No such exception applies here.
    Treter was not offering the statements as inconsistent statements under Evidence
    Code section 1235, which provides that "[e]vidence of a statement made by a witness is
    not made inadmissible by the hearsay rule if the statement is inconsistent with his
    testimony at the hearing and is offered in compliance with Section 770." Because the
    statements were not offered to show any inconsistency in these employees' testimony at a
    hearing, they are not admissible as inconsistent statements.
    Nor are the statements admissible as evidence of the declarants' state of mind.
    Evidence Code section 1250 provides that the out-of-court statement of a declarant about
    his or her "then existing state of mind, emotion, or physical sensation (including a
    statement of intent, plan, motive, design, mental feeling, pain, or bodily health) is not
    made inadmissible by the hearsay rule when: [¶] (1) The evidence is offered to prove the
    declarant's state of mind, emotion, or physical sensation at that time or at any other time
    when it is itself an issue in the action; or [¶] (2) The evidence is offered to prove or
    explain acts or conduct of the declarant." Treter was not offering the statements to
    14
    demonstrate the employees' states of mind, but instead, was attempting to establish that
    the employee holiday parking policy was being applied to him despite the fact that as a
    disabled employee, he was supposed to be exempt from the policy. The statements were
    therefore not admissible under the state-of-mind exception to the hearsay rule.
    Finally, Treter contends that the employees' statements are admissible as
    admissions by a party opponent. Evidence Code section 1220 provides that "evidence of
    a statement is not made inadmissible by the hearsay rule when offered against the
    declarant in an action to which he is a party in either his individual or representative
    capacity." A corollary provision in Evidence Code section 1222 states: "Evidence of a
    statement offered against a party is not made inadmissible by the hearsay rule if: [¶] (a)
    The statement was made by a person authorized by the party to make a statement or
    statements for him concerning the subject matter of the statement; and [¶] (b) The
    evidence is offered either after admission of evidence sufficient to sustain finding of such
    authority or, in the court's discretion as to the order of proof, subject to the admission of
    such evidence."
    It is clear that in order for a statement to qualify as an authorized admission under
    Evidence Code section 1222, there must be a foundational showing that the declarant was
    authorized to speak on behalf of the defendant. (Rochlis v. Walt Disney Co. (1993) 
    19 Cal.App.4th 201
    , 217.) The substantive law of agency determines whether or not a
    statement is an authorized admission. (O'Mary v. Mitsubishi Electronics America, Inc.
    (1997) 
    59 Cal.App.4th 563
    , 570.) The authority of a declarant employee to make a
    statement on behalf of an employer can be either implied or express. (Id. at p. 570.)
    15
    "[T]he determination requires an examination of the nature of the employee's usual and
    customary authority, the nature of the statement in relation to that authority, and the
    particular relevance or purpose of the statement." (Ibid.)
    Treter assumes that both of the declarants whose statements he wishes to have
    admitted in evidence were authorized to speak on behalf of Plaza Bonita on this issue.
    However, he presented no evidence of either person's authority to make a statement on
    behalf of Plaza Bonita with respect to the employee holiday parking policy.7 Thus, there
    was no foundation that either of these people was an agent of Plaza Bonita or that either
    was authorized to speak on Plaza Bonita's behalf with respect to the parking policy. The
    trial court did not abuse its discretion in declining to consider these statements, given
    their hearsay nature.
    Based on the admissible evidence presented to the trial court, no triable issues of
    fact remain regarding whether Plaza Bonita discriminated against Treter as a result of its
    employee holiday parking policy.
    C.     The trial court erred in concluding that Treter could not establish his Unruh Act
    violation claim based on the alleged lack of adequate access aisles and
    accessibility routes
    Treter alleges in his complaint that the Mall's handicapped-accessible parking
    suffered from a number of architectural barriers which, he asserted, denied him equal
    access to the Mall. Among the barriers to access that Treter alleges are that the Mall had
    handicapped-accessible parking spaces without access aisles, that the access aisles for
    7      In fact, there was no evidence at all presented regarding the identity of the person
    Treter refers to as "Renee."
    16
    other handicapped-accessible spaces did not comply with applicable standards (i.e., they
    were directed toward inaccessible entrances), and that some of the access aisles adjacent
    to handicapped-accessible parking spaces were directed to routes that did not have curb
    cuts or ramps.
    In support of its motion for summary judgment, Plaza Bonita submitted evidence
    in the form of Haney's expert declaration in which she stated that at the time she surveyed
    the Mall, it did not suffer from these alleged architectural barriers. Haney's declaration
    established that at the time she surveyed the Mall, it had a sufficient number of
    handicapped-accessible parking spaces as required under the ADAAG, that those
    handicapped-accessible parking spaces were properly located within the Mall's various
    parking lots, that all of the handicapped-accessible parking spaces are accompanied by
    access aisles, and that all of the accessibility routes were directed properly and there was
    a curb ramp wherever a route crossed a curb. In response to this evidence, Treter argued
    that there remained a triable issue of fact "whether or not the Mall's handicapped
    accessible aisles are in violation of the ADAAG." Treter offered as evidence
    contradicting Plaza Bonita's expert evidence an "Accessibility Survey Report," which
    was apparently prepared by someone named Jon Rose and attached to a declaration
    submitted by Treter's attorney.
    The trial court did not accept Treter's proffered evidence, concluding that the
    "Accessibility Survey Report" had not been properly authenticated. Given that Treter
    failed to present any admissible evidence to rebut Plaza Bonita's evidence, the court
    determined that there was no triable issue of fact with respect to this claim.
    17
    On appeal, Treter argues that "[t]he evidence submitted [by Plaza Bonita] was
    regarding the access aisles from the expert in 2012" and that this evidence "did not
    contradict the evidence of [Treter's] deposition . . . that they violated the ADAAG in
    2009." We agree.
    Haney attests in her declaration that she was retained by Plaza Bonita "[o]n or
    around January of 2012." She was "instructed to inspect the architectural barriers alleged
    in Plaintiff's complaint and identify whether any of the alleged items were found not to be
    in compliance with the Americans With Disabilities Act Accessibility Guidelines
    ('ADAAG')." Haney states that she "conducted [her] survey and . . . found that all of the
    complained of conditions in Plaintiff's complaint comply with the ADAAG." The
    declaration is signed by Haney and is dated March 8, 2012. Thus, assuming that Haney
    conducted her survey of the Mall immediately upon being retained by Plaza Bonita, her
    declaration establishes that as of January 2012, the Mall's handicapped-accessible
    parking spaces and accompanying access aisles met the ADAAG requirements.
    However, her declaration does not establish that the Mall's parking lots met the requisite
    standards as of late 2009 and into January 2010, which is the time period during which
    Treter alleges that the parking lots did not meet those standards.8
    8      Treter filed his complaint on January 14, 2011. Although the complaint is less
    than specific about the time period during which Treter alleges that he found the Mall to
    be inaccessible to him due to problems with the access aisles in the parking lot, there is
    nothing in the record to indicate that Plaza Bonita challenged the specificity of the
    complaint prior to moving for summary judgment or moved to strike Treter's allegations
    about the access aisles for lack of specificity. We therefore construe the allegations of
    the complaint regarding the access aisles as encompassing the time period between May
    18
    Jones's declaration does not assist Plaza Bonita with respect to the accessibility
    aisle issues raised by Treter's complaint. Jones does not state that the Mall's parking lots
    had not been altered between January 2010 and January 2012, nor does she make any
    other claim as to the state of the Mall's parking lots, or the handicapped-accessible
    parking spaces and accompanying access aisles, during the relevant time period.9
    Plaza Bonita thus did not submit any competent evidence that could establish that
    it was entitled to summary judgment with respect to the allegations that Treter raises in
    his complaint about the inadequacies of the access aisles and access aisle routes to
    accessible entrances in late 2009/early 2010. In the absence of evidence demonstrating
    that Treter cannot establish one or more elements of his cause of action, or that Plaza
    Bonita has a complete defense to each cause of action, summary judgment in Plaza
    Bonita's favor is not warranted.
    Plaza Bonita also suggests that Treter does not have standing to assert damages for
    the failings in any access aisles in the Mall's parking lot because he did not demonstrate
    that the access aisle barriers about which he is complaining were "related to his
    2009, which is the earliest date that Treter indicates he could not properly access the
    Mall, and the filing of the complaint in January 2011.
    9       It is questionable whether Jones could have attested to such facts, given that she
    states in her declaration that she had been the general manager of the Mall for one year,
    and had previously been employed as the manager of five other shopping centers owned
    by Westfield LLC. Since Jones signed her declaration on March 8, 2012, placing her
    employment as the Mall's general manager as beginning in March 2011, it does not
    appear that Jones would have had personal knowledge of the state of the Mall's parking
    lot and handicapped-accessible parking spaces as of late 2009 and early 2010, the
    relevant time period for purposes of Treter's complaint.
    19
    disability." (See Chapman, 
    supra,
     631 F.3d at pp. 947-948 [to demonstrate the existence
    of an injury-in-fact for purposes of federal standing under the ADA, a plaintiff must
    demonstrate an encounter with the noncompliant barrier that is related to the plaintiff's
    disability].)
    Treter alleges in his complaint that he suffers from "Scoliosis, Kyphosis, Chronic
    Fatigue Syndrome, and Arnold Chiari Malformation Type 1, and sometimes requires the
    use of a wheelchair." He further alleges that "[o]n numerous and separate occasions"
    Plaza Bonita "failed to make the Westfield Bonita Plaza [sic] mall accessible" to him due
    to problems with the access aisles and accessibility routes. Plaza Bonita contends that
    Treter "conceded that during the time period relevant to his complaint—when he worked
    at Magic Bug—he did not use a wheelchair." This is not an accurate statement. It is true
    that Treter admitted during his deposition that he did not use the wheelchair to get to
    work when he worked at Magic Bug. However, immediately after making that statement,
    Treter was asked whether he "had to go to the mall using a wheelchair." Treter
    responded in the affirmative and indicated that he had done so "[m]aybe 20 [times]." The
    evidence thus clearly does not definitively demonstrate that Treter did not use a
    wheelchair when going to the mall; rather, at a minimum, the evidence regarding Treter's
    use of a wheelchair while patronizing the Mall is in dispute.
    In view of this evidence, Plaza Bonita has not established that Treter does not have
    "standing" to allege a violation of the ADA (and resultant Unruh Act violation) based on
    his complaints about the access aisles in the Mall's parking lots. He clearly alleges that
    he sometimes used a wheelchair, including on occasion when he went to the Mall as a
    20
    patron. As a result, Plaza Bonita has not established that it is entitled to judgment as a
    matter of law on Treter's claim that the Mall suffered from architectural barriers that
    made it difficult for him to patronize the Mall using his wheelchair.
    D.     The trial court did not err in determining that Plaza Bonita demonstrated that
    Treter could not establish the elements of his Unruh Act claim based on the Mall's
    locking its automated doors at closing
    Treter alleges in his complaint that Plaza Bonita violated the ADA by locking the
    handicapped-accessible automatic sliding doors at closing time and requiring him to use
    the manual doors to exit the Mall. According to the complaint, Treter called the
    administration office for the Mall to discuss this issue and was told that the sliding doors
    were not supposed to be locked. He alleges that despite being told that the sliding doors
    were not supposed to be locked, he continued to encounter locked handicapped-
    accessible sliding doors after the Mall was closed to the public in the evenings.
    In response to Plaza Bonita's evidence that the Mall's policy regarding the locking
    of the automated doors at closing time was based on safety, and that at each of the
    entrances there are manual doors that remained unlocked from the inside, allowing
    patrons and employees to exit the mall, Treter contends that there remains a triable issue
    of fact as to whether the manual doors "are in violation of the ADAAG." According to
    Treter, there is conflicting evidence as to whether the Mall's manual entrance doors were
    ADAAG compliant, because, he maintains, under the ADAAG, these manual doors must
    require less than five pounds of force to be opened. He asserts that "[t]here is nothing in
    the opposition to state that the doors required less than five pounds [of force for
    activation] in 2012 much less in 2009."
    21
    Regardless whether the manual doors required more or less than five pounds of
    force to open during the relevant time period, that information is irrelevant to Treter's
    claim. Contrary to Treter's position in opposition to summary judgment and now on
    appeal, the ADAAG does not contain a requirement that exterior doors have a push/pull
    force of less than five pounds to open. The relevant portion of the ADAAG provides:
    " 4.13.11[] Door Opening Force. The maximum force for pushing or
    pulling open a door shall be as follows:
    "(1) Fire doors shall have the minimum opening force allowable
    by the appropriate administrative authority.
    "(2) Other doors.
    "(a) exterior hinged doors: (Reserved).
    "(b) interior hinged doors: 5 lbf (22.2N)
    "(c) sliding or folding doors: 5 lbf (22.2N)" (ADAAG,
    § 4.13.11.)
    The doors at issue in Treter's complaint are exterior hinged doors. There is no
    "maximum force for pushing or pulling open" this type of door under the ADAAG.
    Rather, that component of the guidelines has been "reserved," indicating that this portion
    of the guidelines has not been set. Thus, the ADAAG does not contain a maximum force
    requirement for the exterior doors that Treter used to exit the Mall after closing, and there
    are no triable issues of fact regarding whether the manual doors that Treter had to use
    when the automatic doors were locked were ADA compliant under the ADAAG.
    22
    IV.
    DISPOSITION
    The judgment of the trial court is reversed. The parties are to bear their own costs
    on appeal.
    AARON, J.
    WE CONCUR:
    NARES, Acting P. J.
    O'ROURKE, J.
    23