W2007 La Costa Resort v. Sephora USA CA4/1 ( 2013 )


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  • Filed 4/17/13 W2007 La Costa Resort v. Sephora USA CA4/1
    NOT TO BE PUBLISHED IN OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
    publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
    or ordered published for purposes of rule 8.1115.
    COURT OF APPEAL, FOURTH APPELLATE DISTRICT
    DIVISION ONE
    STATE OF CALIFORNIA
    W2007 LA COSTA RESORT CO., LLC,                                     D060414, D061018
    Plaintiff and Appellant,
    v.                                                         (Super. Ct. No.
    37-2009-00060693-CU-BC-NC)
    SEPHORA USA, INC.,
    Defendant and Respondent.
    APPEALS from a judgment and order of the Superior Court of San Diego County,
    Earl H. Maas, III, Judge. Affirmed.
    Defendant Sephora USA, Inc. (Sephora) entered into a contract with plaintiff
    W2007 La Costa Resort Co., LLC (La Costa) that provided Sephora would hold its 2009
    store director conference (SDC) at La Costa's hotel, the La Costa Resort & Spa (the
    hotel). The contract also provided that, subject to Sephora's right to cancel under a
    contractual clause (the performance clause), which is the focus of this action, Sephora
    would also hold its 2010 SDC at the hotel. However, after the 2009 SDC, Sephora
    canceled the contract for the 2010 SDC at the hotel, citing its right to do so under the
    performance clause, and La Costa filed this action alleging Sephora breached its contract
    with La Costa.
    The trial court, after hearing conflicting evidence of the etiology of the
    performance clause, ruled the intent of the clause was to give Sephora the right to cancel
    the 2010 SDC if it, in the exercise of its sole judgment, was not satisfied with La Costa's
    performance in connection with the 2009 SDC and believed the deficient performance
    materially impacted the SDC. However, the court recognized there was evidence from
    which a trier of fact could conclude Sephora canceled the contract for the 2010 SDC for
    reasons unrelated to Sephora's judgment as to La Costa's performance in connection with
    the 2009 SDC. Because the implied covenant of good faith and fair dealing required that
    Sephora base its decision to cancel on its dissatisfaction with La Costa's performance at
    the 2009 SDC, and barred Sephora from using the performance clause as a pretext for
    canceling the 2010 SDC for reasons unrelated to its judgment as to La Costa's
    performance at the 2009 SDC, the court adopted a special verdict form that tendered to
    the jury whether Sephora's cancellation breached the contract with La Costa. The jury
    found in Sephora's favor, and La Costa appeals.
    La Costa contends we must reverse the judgment because the special verdict form
    deprived the jury of the opportunity to adjudicate La Costa's claim alleging Sephora
    breached the implied covenant of good faith and fair dealing when it canceled the 2010
    contract. La Costa also appears to contend the trial court's foundational determination--
    that the intent of the clause was to give Sephora the right to cancel if in the exercise of its
    sole judgment it was not satisfied with La Costa's performance in connection with the
    2
    2009 SDC and believed the deficient performance materially impacted the SDC--is
    without substantial evidentiary support.
    II
    FACTUAL BACKGROUND
    A. The Contract Negotiations
    Sephora, a national retailer of cosmetics and fragrances, annually holds a multi-
    day event (the SDC) at a resort location to bring together corporate management, store
    managers, brand representatives and others. The SDC, which averages around 600
    attendees and costs approximately $1 million, is designed to allow Sephora to share
    strategic information with its field organization and to train and motivate its employees.
    Sephora held the SDC at a resort in Scottsdale, Arizona, for many consecutive
    years, but outgrew that facility and was searching for a new location starting with the
    2009 SDC. Sephora consulted with a hospitality company (TPG) to find this new
    location and to assist in negotiating contract terms, and TPG presented the hotel for
    Sephora's consideration.
    At the relevant time, the persons at Sephora with primary responsibility for site
    selection, contract negotiation and the operational aspects of the SDC were Elizabeth
    Green and Mary Herald. Green, who reported to Herald, was Sephora's manager for
    corporate events, with day-to-day responsibility for planning and executing the SDC.
    Herald, an executive vice president of retail operations for Sephora, had overall
    responsibility for the SDC for the previous 11 years. The persons representing La Costa
    3
    in the sales and contract negotiations were Megan Warzeniak (La Costa's regional sales
    director for group sales) and Marti Coons, a group sales manager on site at the hotel.
    La Costa pushed for a multi-year agreement. However, Sephora wanted a one-
    year contract, as they always had when contracting for prior SDC's (even though Sephora
    ultimately returned for many consecutive years to the same resort), in part because this
    was the first time Sephora had been to the hotel and did not want to overcommit to a
    facility with which it might not be happy. Green specifically told La Costa
    representatives about Sephora having a disappointing experience at an event held at a
    Utah resort, at which Sephora had also declined the resort's request for a multi-year
    arrangement, and explained Sephora was glad it had not been required to return to the
    Utah site. Green told La Costa that Sephora did not want to be locked into a two-year
    commitment.
    In February 2008 La Costa sent a draft of a contract to Sephora's agent, TPG,
    using the standard form contract it uses for group meeting events. The standard form
    does not contain a performance clause, and the draft contract sent to TPG (and thereafter
    to Sephora when it assumed the negotiations from TPG and removed TPG as Sephora's
    negotiating agent) did not contain any performance clause.
    Warzeniak met with Green on March 5, 2009, to review the draft contract. Green,
    reiterating the need for a performance clause,1 told Warzeniak about Sephora's unhappy
    1      TPG had previously told Warzeniak that a performance clause would be necessary
    because Sephora was nervous about committing for two years, but such clauses are rare
    and La Costa had decided internally that it would not include that clause in the original
    draft. Indeed, when Warzeniak's boss (Coons) first saw that an iteration of a
    4
    experience with the Utah resort. Green also told Warzeniak that Herald did not want to
    be locked into a multi-year contract, and any multi-year agreement would have to include
    a performance-based cancellation clause to alleviate Herald's fear of being locked into a
    two-year commitment.
    La Costa responded with a first draft of a proposed performance clause.2 Sephora
    was dissatisfied with the language because it did not adequately reflect the protections it
    sought and was inconsistent with what Warzeniak promised to include, because Green
    had been assured Warzeniak had no problem including a performance clause permitting
    Sephora to cancel if it was unhappy with the 2009 SDC. Green had told Warzeniak that
    Sephora needed the right to evaluate whether it was happy with the hotel's performance,
    not the hotel or anyone else, and she told Warzeniak the clause was unacceptable.
    Green's e-mail to Warzeniak, after stating Herald was "dead set against" a two-year
    commitment, explained it was "[n]ot that she doesn't want to stay somewhere for 2 or
    more years, she just doesn't want to be stuck to 2 years if she isn't 100% satisfied. So we
    either really need to change the wording of the contract or look at what it's going to cost
    doing it 1 year at a time. . . ." Warzeniak, who knew Herald and Green were scheduled to
    arrive at the hotel the next day for a site visit to inspect the hotel, raised no objection to a
    performance-based cancellation clause was to be included in the contract, Coons asked
    Warzeniak whether Sephora had asked for a performance clause (because La Costa had
    decided not to offer it) and expressed concern that it would expose La Costa to a major
    cancellation were the clause exercised. However, Warzeniak stated the clause was
    "always on the table."
    2       The clause stated Sephora could cancel if the hotel "fails to materially adhere to
    the performance standards in place at the time this contract is signed and/or loses more
    than fifty percent of the designations awarded by the meetings press . . . ."
    5
    clause accommodating Herald's demand for protection. Warzeniak understood Herald
    "owned the program" and Herald "didn't put down 80 percent or 90 percent. When
    people are wanting to be 100 percent satisfied, they say 100 percent satisfied."
    After the site visit by Green and Herald was successful, La Costa redrafted the
    performance clause.3 Because the redrafted clause represented a change to its standard
    contract, it was necessary for La Costa's director of sales (Mr. Allen) to approve the
    language. La Costa revised the performance clause to provide:
    "[Sephora] reserves the right to cancel this contract without penalty
    based upon the performance of the hotel for the 2009 Program.
    Should [Sephora] in its sole opinion determine that the Hotel's
    performance was not satisfactory and[,] as a result, materially
    impacted the success of the program, [Sephora] may cancel this
    contract within 30 days of the operation of the 2009 Program . . . ."
    When Coons presented this language to Mr. Allen, she explained La Costa
    "need[s] to add a looser performance clause to [Sephora] in order for them to sign a 2
    year contract." At the time this clause was drafted, Sephora had not indicated it would
    accept anything other than Herald's "100 percent satisfaction" standard. After Mr. Allen
    approved the language, Coons expressed pleasure and stated that "[w]e now have one
    week to get this signed--let's go for it!4"
    3       TPG, apparently unbeknownst to Sephora, suggested La Costa use the following
    language to satisfy Sephora: "Should [Sephora] in its sole opinion determine that the
    Hotel's performance was not satisfactory" it could cancel the second year without
    liability. Although TPG had already been supplanted by Sephora in negotiating the
    contract, TPG's potential commission gave it a financial incentive to assist La Costa in
    bringing the contract to culmination.
    4      Sephora presented evidence that La Costa sales staff had personal financial
    incentives to secure Sephora's agreement to the contract before the end of the first quarter
    6
    On March 18, 2008, Coons e-mailed the language of the revised performance
    clause quoted above, stating "here is the revised performance clause that is much more
    flexible. Please let me know what you think." This was the first communication Sephora
    received after Green had told Warzeniak that any multi-year contract needed to be
    conditioned on Herald's 100 percent satisfaction with the hotel's performance, and Green
    understood the language was meant to meet Herald's requirement, i.e. Sephora could
    cancel the contract for the 2010 SDC if, in Sephora's sole opinion, the hotel's
    performance was not satisfactory and, in Sephora's sole opinion, that performance
    negatively impacted the success of the program. As Green explained at trial, La Costa
    assured her "they would do--anything to make us comfortable."
    On March 20, 2008, Warzeniak (apparently responding to an inquiry from either
    Coons or Allen asking, "How are we doing on Sephora for month end?") reported she had
    met with Green that morning to finalize the contract and Green thought the performance
    clause "looked great." Green testified she still understood the performance clause gave
    Sephora the discretion to determine whether the hotel's performance was satisfactory and
    whether it materially impacted the program, and she expressed appreciation to Warzeniak
    about inclusion of the clause. Warzeniak assured Green that La Costa was not concerned
    about the performance clause because La Costa was not worried about any performance
    issues, and Warzeniak was eager to get the contract signed by the end of March. Green
    testified Warzeniak never suggested the language contained any limitations on Sephora's
    of 2009, because this was a new booking and involved a multi-year agreement. There
    was some evidence the hotel staff was also motivated to secure this conference because it
    represented a significant block of booked rooms during a less busy time of year.
    7
    discretion, and instead had reassured Green that Sephora was protected but that
    Warzeniak wasn't worried Sephora would ever have to exercise it.5 On March 31, 2008,
    Sephora signed the contract to hold the SDC for 2009 and 2010 at the hotel.6
    B. The Attempts to Scale Back the 2009 SDC
    After the contract was signed, the recession of 2008 began, and Sephora was
    looking at all avenues to reduce costs to "ride out [the] recession with hopefully all of our
    people intact," including renegotiating to reduce the costs of the 2009 SDC. Herald told
    Green to cut the SDC budget and that it was in danger of being canceled if Sephora was
    unable to reduce the costs. Green began cost discussions with La Costa and, as a first
    step, exercised its allowable "attrition" under the contract, telling Coons the budget for
    the 2009 SDC had been cut by $400,000. Green also advanced proposals that would
    release certain contract benefits and meeting spaces in exchange for La Costa's help in
    reducing the overall budget.
    La Costa countered with various proposals offering concessions, but was also
    "pressing hard to remove" the performance clause, which was unacceptable to Sephora.
    5      In support of La Costa's claim that the "material impact" language was understood
    by both parties as imposing an objective limitation on Sephora's right to cancel,
    Warzeniak testified she and Green had discussions about the clause in which both agreed
    the hotel would have to "f-up the meeting in order for that to be in play, the clause in
    play." However, during La Costa's cross-examination of her, Green denied any such
    discussions occurred with either Warzeniak or Coons, and testified she understood
    Sephora could cancel if it was not "completely satisfied" with the hotel's handling of the
    2009 SDC.
    6      That day, the hotel expressed jubilation at the contract, and TPG was happy about
    the substantial commissions it earned. Coons and others earned bonuses once Sephora
    was induced to commit to the contract.
    8
    Herald's review of La Costa's proposals led her to conclude Sephora would not be
    realizing any significant cost savings for the 2009 SDC, and Green characterized the
    proposals as not being "really genuine offers." Herald informed La Costa there had been
    "no real effort to work with us on bringing down the cost of this meeting," and she was
    "hopeful that you can put together a more sincere proposal." However, the negotiations
    ultimately bore no fruit, and Sephora decided to go forward with the 2009 SDC under the
    existing contract. On April 9, 2009, Herald informed La Costa Sephora would go
    forward with the 2009 SDC under the existing contract and "[u]pon completion of the
    2009 program we will evaluate our rights under the contract with regard to the 2010
    program." Herald informed Mr. Suliteanu (Sephora CEO and President) of her inability
    to successfully negotiate any cognizable concessions from La Costa, characterizing La
    Costa's negotiators as "not reasonable people (quite disrespectful actually)," and he
    replied that he was sure Herald had done "everything you could. Guess these guys won't
    be seeing our smiling faces in '10." Suliteanu testified this was not a directive to cancel
    the contract for the 2010 SDC.7 He explained he played no role in the site selection
    process, did not know whether there was a single contract covering multiple years or
    separate contracts, did not participate in drafting the contract in this case, had not seen the
    contract with La Costa during this time frame, and only learned there was a contract with
    La Costa for the 2010 SDC when the present lawsuit was filed.
    7      Herald testified she did not understand Suliteanu's comment in his e-mail to be a
    directive to cancel the 2010 contract. Instead, after the renegotiations failed, Sephora had
    made no determination whether to return to the hotel in 2010.
    9
    C. The 2009 SDC and Its Aftermath
    Sephora presented evidence that the hotel's performance during the 2009
    conference was not satisfactory.8 The check-in procedures were unduly long, with some
    guests waiting up to 45 minutes in line before checking in, resulting in complaints from
    guests. Although La Costa's group reservations coordinator apologized for the problem,
    Green testified the first day sets the tone for the conference, and also explained how the
    check-in problems had a significant negative impact on the program. The hotel also
    apparently disregarded Sephora's instructions that guests checking in without credit cards
    should be allowed to do so, with any incidentals billed through Sephora's master account;
    instead, the hotel did not permit the guests to check in without a credit card, which
    embarrassed these attendees and delayed their ability to check in. As a result of these
    (and other) first-day snafus, some attendees were late for or entirely missed an important
    educational session schedule on the first day, and others missed the complimentary lunch
    and therefore attended the session while hungry and tired after a long day of travel.
    The hotel also mishandled the arrival of a keynote speaker (and prospective
    partner of Sephora), who was so displeased with the room and the hotel's response to her
    complaints that she packed up and was about to leave the hotel (as well as threatening to
    cancel the speech and to terminate the partnership negotiations) when Green first learned
    of the problem. Green explained that, although she was able to salvage the situation,
    Sephora was still dealing with the repercussions of that snafu nearly two years later.
    8       Indeed, Green testified that, in the months leading up to the 2009 conference, she
    encountered numerous difficulties while interfacing with the hotel over event planning
    issues.
    10
    Sephora also produced evidence of other problems encountered during the conference,
    including problems with the food and beverage service, the audio-visual equipment, and
    privacy concerns.
    Following the 2009 SDC, Herald and Green met and extensively discussed their
    concerns regarding the hotel's performance and decided Sephora "did not want to go with
    a second year with [La Costa]." Thereafter, on September 18, 2009, Herald sent notice to
    La Costa that Sephora was exercising the performance clause because "Sephora has
    determined in its sole opinion that La Costa's performance was not satisfactory and, as a
    result, materially impacted the success of the 2009 program." Green then began for the
    first time to explore and pursue other options for the 2010 SDC.
    II
    PROCEDURAL BACKGROUND
    A. The Complaint
    In October 2009, La Costa filed its complaint, alleging claims for breach of
    contract and breach of the covenant of good faith and fair dealing. The separate claims
    apparently rested on different underpinnings. The claim outlined in La Costa's first cause
    of action, denominated as a claim for "breach of express contract," was rooted in the
    express terms of the performance clause: it alleged that the performance clause only
    became operable if the hotel's performance "materially impacted the success of the
    program," and that because the hotel's alleged unsatisfactory performance "did not
    objectively 'materially [impact] the success of the 2009 Program[,]' [¶] . . . Sephora's
    11
    invocation of the [performance clause] to terminate the August 2009 Contract constitutes
    a breach of contract." (Italics added.)
    The claim outlined in La Costa's second cause of action, denominated as a claim
    for "breach of the covenant of good faith and fair dealing," alleged an alternative theory
    of recovery. This claim was apparently rooted in the theory that, even assuming the
    performance clause gave Sephora sole discretion to assess both whether the hotel's
    performance was unsatisfactory and whether such unsatisfactory performance materially
    impacted the success of the program, Sephora "subjectively lacked the good faith belief
    that the Resort's performance was 'not satisfactory and[,] as a result, materially impacted
    the success of the program,' " and therefore the cancellation amounted to a "failure to act
    fairly and in good faith," thereby breaching the implied covenant of good faith and fair
    dealing. As more specifically developed at trial, La Costa's theory was that even if both
    the satisfactory performance and material impact determinations were within Sephora's
    sole discretion, the implied covenant mandated that those decisions be made honestly and
    in good faith. La Costa asserted that, if the jury concluded Sephora had already decided
    to cancel before the 2009 SDC was held, Sephora's stated reasons for canceling were a
    pretext and in breach of the implied covenant because Sephora canceled for reasons
    unrelated to its opinion on whether the hotel's performance was satisfactory or whether
    such unsatisfactory performance materially impacted the program.9
    9     Sephora moved for nonsuit as to La Costa's claim for breach of the implied
    covenant of good faith and fair dealing, arguing the contract specifically provided
    Sephora a discretionary right to cancel the 2010 SDC, and the implied covenant cannot
    be applied to prohibit a party from doing what is expressly permitted under the contract.
    12
    B. The Evolution of the Jury Instructions and Verdict Form
    Because La Costa's appellate claims rest largely on the instructions and verdict
    form given to the jury, we detail the evolution of those issues. Prior to trial, the parties
    submitted their revised list of jury instructions. La Costa did not request CACI No. 325,
    the approved jury instruction on the implied covenant of good faith and fair dealing, but
    instead submitted proposed special pinpoint instructions purporting to encapsulate the
    implied covenant of good faith and fair dealing claim. Concurrently, Sephora moved for
    judgment on the pleadings on La Costa's claim for breach of the implied covenant of
    good faith and fair dealing, arguing that under Carma Developers (Cal.), Inc. v.
    Marathon Development California, Inc. (1992) 
    2 Cal. 4th 342
     (Carma), La Costa's
    implied covenant claim failed as a matter of law because the contract specifically
    provided Sephora a discretionary right to cancel, and La Costa's implied covenant claim
    sought improperly to hold Sephora liable under an implied covenant for doing what
    Sephora was expressly permitted to do under the contract. The court exercised its
    The trial court, after construing the performance clause as intending to provide Sephora
    with sole discretion to determine both the satisfactory performance and material impact
    elements, rejected Sephora's argument that La Costa's implied covenant claim sought to
    contradict these express terms of the contract, explaining in its written ruling that "[t]he
    testimony is undisputed . . . that some actual material impact to the conference had to
    occur and that pre-conference financial disputes would not qualify to invoke the
    termination right. The jury will determine, based upon the admitted evidence, whether
    the decision was made to terminate the contract before the 2009 conference, or whether
    [Sephora's] invocation of the performance clause was legitimately exercised." La Costa's
    counsel, referring to the ruling on the breach of the implied covenant of good faith and
    fair dealing claim, stated, "What you've written here is exactly right. It states the law
    correctly. It's the essence of our case. If there's a pretext, we prevail. You said it
    correctly here, Judge."
    13
    discretion and elected not to rule on Sephora's motion, stating it would hear it on request
    as a directed verdict motion if the facts developed at trial warranted such a motion.
    During trial, the parties again conferred with the court regarding jury instructions,
    and Sephora, resurrecting its argument under Carma, filed a motion for nonsuit. On June
    1, 2011, the court heard arguments concerning the jury instructions. La Costa's counsel
    argued the instructions were incomplete because there was no instruction informing the
    jury that a breach of the implied covenant would constitute a breach of contract.10 The
    court, after hearing argument, determined it would give CACI No. 325 to cover La
    Costa's claim for breach of the implied covenant. La Costa's counsel expressed concern
    that CACI No. 325 did not expressly state that, if the jury found Sephora violated the
    implied covenant, that also comprises a breach of contract, and asked that "one sentence
    . . . be shoved into one of these instructions" explaining that concept. The court assured
    La Costa that, once it determined the legal issues before the court, "we're going to have to
    craft a special instruction based on whatever the Court rules that tells the jury what they
    are supposed to do," and La Costa reiterated its concern that "we need the jury to
    understand that [if] Sephora decided they were canceling . . . '10 before '09 began[,]
    [t]hat's a violation of the duty of good faith and fair dealing. It's a separate matter. So I
    am asking for that one sentence some place."
    10     As La Costa argued, "[t]here's not an instruction . . . that tells them that a violation
    of the duty of good faith and fair dealing is a breach of contract. . . . If they can conclude
    it was a pretext and that this meeting was canceled before it began--2010 was canceled
    before 2009 began--there's nothing in here that [lets] them find for us. That is a separate
    count. That's the heart of our evidence. The heart of our suit. It's the heart of what we've
    alleged. . . ."
    14
    After the court instructed counsel to draft proposed instructional language based
    on CACI No. 325, the court turned to the special verdict form, indicating it was inclined
    to give Sephora's version that more closely tracked CACI No. VF-300, which is designed
    for breach of contract cases. La Costa objected, stating its position as to the special
    "tracks [our] previous objection in regard to the instructions. We believe that the special
    verdict form lacks in its questions anything relative to pretext. . . . [I]f the jury
    [concludes the] 2010 meeting was going to be canceled before the 2009 meeting ever
    began, there's nothing here . . . that directs [the jurors] if they so find that that's a breach
    [of contract] and that they should then go to the damage question. . . ."
    On June 3, 2011, the court issued its order resolving the legal issue of the proper
    interpretation of the performance clause, finding the evidence supported Sephora's
    proffered construction that whether the hotel's performance was satisfactory and whether
    the performance impacted the success of the program were both subject to Sephora's sole
    judgment. However, the court went on to reject Sephora's nonsuit motion premised on
    Carma, explaining:
    "The testimony is undisputed . . . that some actual material impact to
    the conference had to occur and that pre-conference financial
    disputes would not qualify to invoke the termination right. The jury
    will determine, based upon the admitted evidence, whether the
    decision was made to terminate the contract before the 2009
    conference, or whether [Sephora's] invocation of the performance
    clause was legitimately exercised.
    "The Court proposes the following language to instruct the jury:
    "The Court has ruled that the performance clause was subject to
    [Sephora's] sole satisfaction and that there is no 'objective'
    component. However, the election to terminate the 2010 conference
    must have been based upon the performance during the 2009
    15
    conference, and may not have been based on events which occurred
    before the conference. If you find that the decision to terminate the
    2010 conference was made before the beginning of the 2009
    conference, then [Sephora] was not authorized to invoke the
    performance clause, and would be in breach of the contract."
    Although Sephora objected to the language of the proposed instruction, La Costa
    was satisfied with that language, stating "your instruction says it exactly right." The
    court ruled it would give this instruction over Sephora's objection. It then determined it
    would employ Sephora's special verdict form patterned on CACI No. VF-300. When La
    Costa objected that "there's no question [on the form] about whether [Sephora] breached
    the contract," Sephora noted that question 3 on the form (asking whether the defendant
    did something the contract prohibited it from doing) covered La Costa's concern, and the
    court agreed.
    C. The Final Jury Instructions and Verdict Form
    The court gave the CACI standard jury instructions for breach of contract and the
    elements governing the implied covenant of good faith and fair dealing, and gave special
    instructions on the performance clause, explaining:
    "The multi-year performance clause in the parties' contract granted
    [Sephora] the right to cancel the 2010 event . . . should [Sephora] in
    its sole opinion determine that [La Costa's] performance for the 2009
    event was not satisfactory and[,] as a result, materially impacted the
    success of the event.
    "The Court has ruled that the multi-year performance clause was
    subject to [Sephora's] sole satisfaction and that there is no 'objective'
    component. However, the election to terminate the 2010 conference
    must have been based upon the performance during the 2009
    conference, and may not have been based on events which occurred
    before the conference. If you find that the decision to terminate the
    2010 conference was made before the beginning of the 2009
    16
    conference, [then Sephora] was not authorized to invoke the
    performance clause, and would be in breach of contract."
    The court also gave special instructions (1) specifying that Sephora's subjective
    determination as to La Costa's performance must have been made in good faith, (2)
    defining good faith, and (3) explaining that good faith or its absence involves a factual
    inquiry into a person's subjective state of mind.
    The relevant portion of the verdict form employed by the court, and the jury's
    responses, were as follows:
    "1. Did plaintiff and defendant enter into a contract?
    "[Answer:] Yes.
    "If your answer to question 1 is 'Yes,' proceed to question 2. If you
    answered 'No,' stop here, answer no further questions, and have the
    presiding juror sign and date this form.
    "2. Did all the conditions occur that were required for defendant's
    performance?
    "[Answer:] Yes.
    "If your answer to question 2 is 'Yes,' proceed to question 3. If you
    answered 'No,' stop here, answer no further questions, and have the
    presiding juror sign and date this form.
    "3. Did the defendant do something that the contract prohibited it
    from doing?
    "[Answer:] No.
    "If your answer to question 3 is 'Yes,' proceed to question 4. If you
    answered 'No,' stop here, answer no further questions, and have the
    presiding juror sign and date this form. . . ."
    17
    In accordance with the special verdict, the court entered judgment in favor of Sephora,
    and La Costa timely appealed.11
    III
    ANALYSIS
    A. The Contract Interpretation Claim
    One of the principal issues in dispute at trial was the proper interpretation of the
    performance clause. Sephora contended the parties intended the clause to give Sephora
    the right to cancel if it subjectively determined (1) La Costa's performance was
    unsatisfactory, and (2) the success of the SDC was materially impacted as a result. La
    Costa contended the parties intended the clause to give Sephora the right to cancel if two
    distinct conditions were satisfied: first, that Sephora subjectively determined La Costa's
    performance was unsatisfactory, and second, the success of the SDC was materially
    impacted as determined by an objective observer. The trial court ruled in favor of the
    former interpretation, and La Costa challenges that determination.
    Contract Interpretation and Standard of Review
    The rules governing the role of the court in interpreting a written instrument are
    well established. The interpretation of a contract is a judicial function. (Pacific Gas & E.
    Co. v. G.W. Thomas Drayage etc. Co. (1968) 
    69 Cal. 2d 33
    , 39-40, (Pacific Gas &
    Electric).) In engaging in this function, the trial court seeks to "give effect to the mutual
    intention of the parties as it existed" at the time the contract was executed. (Civ. Code,
    11      The court subsequently awarded Sephora its costs and attorney fees, and La Costa
    also filed a notice of appeal from that order. However, La Costa has raised no claim of
    error as to the costs and attorney fees award.
    18
    § 1636.) Ordinarily, the objective intent of the contracting parties is a legal question
    determined solely by reference to the contract's terms. (Civ. Code, § 1639 ["[w]hen a
    contract is reduced to writing, the intention of the parties is to be ascertained from the
    writing alone, if possible"]; Civ. Code, § 1638 [the "language of a contract is to govern
    its interpretation"].)
    Although a court generally may not consider extrinsic evidence varying or
    contradicting the clear and unambiguous terms of a written, integrated contract (cf.
    Principal Mutual Life Ins. Co. v. Vars, Pave, McCord & Freedman (1998) 
    65 Cal. App. 4th 1469
    , 1478), extrinsic evidence is admissible to interpret an agreement when
    a material term is ambiguous. (Pacific Gas & Electric, supra, 69 Cal.2d at p. 37 [if
    extrinsic evidence reveals that apparently clear language in the contract is, in fact,
    susceptible to more than one reasonable interpretation, then extrinsic evidence may be
    used to determine the contracting parties' objective intent].) When the meaning of the
    words used in a contract is disputed, the trial court engages in a three-step process. First,
    it provisionally receives any proffered extrinsic evidence relevant to prove a meaning to
    which the language of the instrument is reasonably susceptible. (Ibid.) If, considering
    the extrinsic evidence, the language is reasonably susceptible to the interpretation urged,
    the extrinsic evidence is then admitted to aid the court in its role in interpreting the
    contract. (Id. at pp. 39-40.)
    On appeal, "[o]ur review of the trial court's interpretation of the agreement is
    governed by the settled rule that where extrinsic evidence has been properly admitted as
    an aid to the interpretation of a contract and the evidence conflicts, a reasonable
    19
    construction of the agreement by the trial court which is supported by substantial
    evidence will be upheld." (In re Marriage of Fonstein (1976) 
    17 Cal. 3d 738
    , 746-747;
    Roddenberry v. Roddenberry (1996) 
    44 Cal. App. 4th 634
    , 651.) Accordingly, we defer to
    the trial court's construction if it was a reasonable construction of an ambiguous clause,
    and is supported by substantial evidence, when the trial court's ruling was based on
    conflicting evidence as to the intention of the contracting parties.
    Analysis
    The trial court examined a clause susceptible to more than one reasonable
    interpretation: the performance clause stated Sephora could cancel if "in its sole opinion
    [Sephora] determines that the Hotel's performance was not satisfactory and[,] as a result,
    materially impacted the success of the program," without explicitly stating whether the
    italicized language applied only to the determination of whether the hotel's performance
    was unsatisfactory (as contended by La Costa) or whether it also applied to the
    determination of whether "as a result, [the unsatisfactory performance] materially
    impacted the success of the program" (as contended by Sephora). The trial court, on
    conflicting evidence, interpreted the contract to intend that Sephora's "sole opinion
    determines" both determinations, and La Costa cites no authority suggesting an
    interpretation that falls squarely with the range of semantically permissible interpretations
    is an unreasonable interpretation to which an appellate court will not defer.
    La Costa's claim on appeal instead appears to assert that we should accord no
    deference to the trial court's interpretation because it was not based on conflicting
    evidence, and therefore asserts we should review de novo the interpretation of the
    20
    contract. La Costa quotes a segment from the trial court's June 3, 2011, ruling, in which
    the trial court observed "the testimony is undisputed, however, that some actual material
    impact to the conference had to occur," to assert the trial court's ultimate construction of
    the contract--that Sephora had sole discretion to determine whether there had been a
    material impact on the success of the SDC--was fatally flawed and should be reviewed de
    novo because it was an interpretation based on undisputed facts.
    We are not persuaded by La Costa's effort to skew the record, and thereby inject
    error into the ruling, because our review of the ruling as a whole convinces us the
    segment quoted by La Costa has been extracted from it proper context. In the June 3,
    2011, ruling, the trial court ruled on two distinct issues: whether the contract was
    intended to give Sephora sole discretion over both satisfactory performance and material
    impact; and, if so, whether a grant of a sole discretionary determination was fatal under
    Carma to La Costa's claim for breach of the implied covenant of good faith and fair
    dealing. In ruling on the former, the court stated "the testimony regarding intent of the
    parties [as to the performance clause] is inconsistent" (italics added), but the court
    concluded the evidence supported the interpretation that "both the performance and
    material impact requirements were subject to [Sephora's] sole satisfaction." Far from
    finding the evidence was undisputed regarding the intended scope of Sephora's
    discretionary judgments, the court explicitly observed it was inconsistent.12 The
    12     This observation is supported by the record, because there were important
    evidentiary conflicts. By way of example only, statements made during the negotiations
    are probative of the parties' intent as to disputed language (cf. Beneficial etc. Ins. Co. v.
    Kurt Hitke & Co. (1956) 
    46 Cal. 2d 517
    , 527), and there was directly conflicting evidence
    21
    segment quoted by La Costa, in which the trial court stated "the testimony is undisputed,
    however, that some actual material impact to the conference had to occur," was made in
    connection with the second issue--whether a grant of a sole discretionary determination
    was fatal to Sephora's claim for breach of the implied covenant of good faith and fair
    dealing. The trial court concluded it was not fatal, because the ruling (read as a whole)
    was that "the testimony is undisputed, however, that some actual material impact to the
    conference had to occur and that pre-conference financial disputes would not qualify to
    invoke the termination right." When placed in the context from which La Costa extracted
    the quote, the "undisputed" evidence referred to by the trial court was that the
    discretionary determination as to whether Sephora was satisfied with the hotel's
    performance had to be based on the hotel's handling of the 2009 SDC rather than La
    Costa's handling of Sephora's efforts to scale back the 2009 SDC.13
    over whether Warzeniak and Green had discussed and understood that the "material
    impact" language was intended to apply only if the hotel ruined the SDC. (See fn. 5,
    ante.)
    13     Moreover, even assuming the segment quoted by La Costa could be extracted
    from its intended context (the ruling on Sephora's nonsuit motion) and then spliced into
    the other ruling (the contract interpretation ruling), we are still unconvinced the statement
    that "some actual material impact to the conference had to occur" would be irreconcilably
    inconsistent with the interpretation that Sephora's discretionary determinations
    encompassed the "actual material impact" element. The fact the parties agreed that
    "some" actual material impact had to occur is distinct from the issue of whether the
    parties intended to vest in Sephora the discretion to decide whether the degree or
    magnitude of that "some" impact left Sephora sufficiently dissatisfied with the hotel's
    performance to enable it to cancel the next SDC. There is evidence supporting the
    conclusion the parties understood Sephora had the discretion to decide whether the
    degree or magnitude of that "some" impact left it sufficiently dissatisfied with the hotel's
    performance to enable it to cancel: Sephora expressly communicated to La Costa that it
    wanted to be able to cancel if it was not "100% satisfied," and the trial court could infer
    22
    Because we conclude the trial court's construction of the language is a reasonable
    one and was based on conflicting evidence, we uphold that interpretation as long as it is
    supported by substantial evidence. (In re Marriage of Fonstein, supra, 17 Cal.3d at pp.
    746-747.) La Costa does not appear to assert that, given the evidentiary conflicts, there
    was no substantial evidence to support the interpretation adopted by the trial court,14 and
    we affirm the construction adopted by the trial court.
    B. The Special Verdict Form Claim
    La Costa asserts the special verdict form employed by the trial court "barred the
    jury from deliberating on" its claim for breach of the implied covenant of good faith and
    fair dealing, and this error requires reversal. Before examining La Costa's claim, we first
    outline the relevant legal principles.
    Implied Covenant Principles
    Every contract or agreement contains an implied promise of good faith and fair
    dealing, which means that each party will not do anything to unfairly interfere with the
    right of any other party to receive the benefits of the contract. (Carson v. Mercury Ins.
    La Costa was willing to accept that risk because it wanted to secure Sephora's
    commitment (because it filled empty rooms during the "shoulder season") and wanted to
    secure it quickly (because of the bonuses earned were the contract signed before
    March 31, 2008), and La Costa was unconcerned the clause would ever be triggered
    because of their confidence in the hotel's ability to provide satisfactory service.
    14     Even assuming La Costa's briefing could be construed to have some embedded
    claim that there was not substantial evidence to support the judgment, we would deem it
    waived, because La Costa's briefing extracts only those snippets from the record
    supporting its interpretation and largely ignores the evidence supporting the construction
    adopted by the trial court. Under those circumstances, any challenge to the sufficiency of
    the evidence is waived. (Nwosu v. Uba (2004) 
    122 Cal. App. 4th 1229
    , 1246.)
    23
    Co. (2012) 
    210 Cal. App. 4th 409
    , 429). However, it is well established that the implied
    promise of good faith and fair dealing cannot create obligations inconsistent with the
    terms of the contract. (Nein v. HostPro, Inc. (2009) 
    174 Cal. App. 4th 833
    , 852.)
    Although breach of a specific contractual provision is not a prerequisite to asserting this
    cause of action (Carma, supra, 2 Cal.4th at p. 373), "[i]t is universally recognized the
    scope of conduct prohibited by the covenant of good faith is circumscribed by the
    purposes and express terms of the contract. [Citations.] . . . [U]nder traditional contract
    principles, the implied covenant of good faith is read into contracts 'in order to protect the
    express covenants or promises of the contract, not to protect some general public policy
    interest not directly tied to the contract's purpose.' " (Ibid.) " 'In essence, the covenant is
    implied as a supplement to the express contractual covenants, to prevent a contracting
    party from engaging in conduct which (while not technically transgressing the express
    covenants) frustrates the other party's rights to the benefits of the contract.' " (Racine &
    Laramie, Ltd. v. Department of Parks & Recreation (1992) 
    11 Cal. App. 4th 1026
    , 1031-
    1032.) It exists "merely to prevent one contracting party from unfairly frustrating the
    other party's right to receive the benefits of the agreement actually made. [Citation.] The
    covenant thus cannot ' "be endowed with an existence independent of its contractual
    underpinnings." ' [Citations.] It cannot impose substantive duties or limits on the
    contracting parties beyond those incorporated in the specific terms of their agreement."
    (Guz v. Bechtel National, Inc. (2000) 
    24 Cal. 4th 317
    , 349-350.)
    Although breaches of distinct contractual obligations may properly be pleaded as
    separate counts, and a breach of the implied covenant is commonly pleaded as a separate
    24
    count, "a breach of the implied covenant is necessarily a breach of contract." (Digerati
    Holdings, LLC v. Young Money Entertainment, LLC (2011) 
    194 Cal. App. 4th 873
    , 885.)
    Special Verdict Principles
    "In all cases the court may direct the jury to find a special verdict in writing, upon
    all, or any of the issues . . . ." (Code Civ. Proc., § 625.) "The special verdict must
    present the conclusions of fact as established by the evidence, and not the evidence to
    prove them; and those conclusions of fact must be so presented as that nothing shall
    remain to the Court but to draw from them conclusions of law." (Code Civ. Proc.,
    § 624.)
    A special verdict form is fatally defective if it does not allow the jury to resolve
    every controverted issue raised by the pleadings. (Saxena v. Goffney (2008) 
    159 Cal. App. 4th 316
    , 325 (Saxena).) For example, in Saxena, the plaintiff pleaded claims for
    negligence and battery, which the court recognized were separate causes of action. The
    former cause of action was based on the claim the defendant doctor had not obtained the
    patient's "informed consent" to the procedure, "which sounds in negligence [and] arises
    when the doctor performs a procedure without first adequately disclosing the risks and
    alternatives. In contrast, a battery is an intentional tort that occurs when a doctor
    performs a procedure without obtaining any consent." (Id. at p. 324.) The special verdict
    form asked only whether the patient gave his "informed consent" to the procedure, to
    which the jury answered "no," but did not require the jury to answer "the separate and
    distinct question of whether [the doctor] performed the procedure with 'no consent' at
    all," an essential element of the battery claim. (Id. at p. 326.) Saxena concluded the
    25
    special verdict form employed there was fatally flawed because it did not address every
    controverted issue of fact raised by the pleadings. (Id. at p. 326.) Other courts have
    reached similar conclusions.15
    Analysis
    La Costa asserts the special verdict form, which largely tracked the approved
    special verdict form (CACI No. VF-300) for breach of contract cases, was fatally
    defective because it did not address La Costa's claim for breach of the implied covenant
    15      For example, in Myers Building Industries, Ltd. v. Interface Technology, Inc.
    (1993) 
    13 Cal. App. 4th 949
     (Myers), the owner of a building and its general contractor
    filed cross-complaints against each other for breach of contract, fraud, and other claims.
    By special verdict, the jury concluded the building owner breached its contract with the
    general contractor, and awarded the general contractor punitive damages. (Id. at p. 956.)
    The Court of Appeal was required to strike the punitive damages award because "[n]o
    special verdict findings were submitted to the jury on any cause of action except breach
    of contract, even though [the general contractor] had pleaded a cause of action against
    [the building owner] for fraud" (id. at p. 958), and the punitive damages award could not
    be sustained because the jury "was neither requested to nor [made] the necessary factual
    findings" for a tort verdict. (Id. at p. 960.) In Fuller-Austin Insulation Co. v. Highlands
    Ins. Co. (2006) 
    135 Cal. App. 4th 958
     (Fuller-Austin), the court again found the special
    verdict fatally defective because it did not allow the jury to resolve every controverted
    issue. Fuller-Austin concerned the reasonableness of an insured's bankruptcy settlement
    and the effect of its reorganization plan on its excess insurers. After noting that excess
    insurers are entitled to defend against indemnity based on a claim the settlement was
    unreasonable, the appellate court reversed the jury's liability findings because the special
    verdict form was fatally defective in that it "did not require the jury to make any finding
    on the issue of [the] reasonableness" of the reorganization plan. (Id. at p. 1005.) The
    Fuller-Austin court concluded the question the jury was asked to answer--whether the
    reorganization plan was the product of unclean hands or collusion--could not save the
    verdict because "[t]he jury's finding that [the insured] was not guilty of inequitable
    misconduct did not answer the distinctly different question of whether the Plan was
    unreasonable." (Id. at p. 1006.)
    26
    of good faith and fair dealing.16 The verdict form did ask "Did [Sephora] do something
    that the contract prohibited it from doing?" but La Costa claims it was fatally defective
    because it did not specifically rephrase that question to be whether Sephora " 'unfairly
    interfered with [the plaintiff's] right to receive the benefits of the contract,' " and therefore
    La Costa claims the form did not submit a controverted issue raised by its claim for
    breach of the implied covenant.17
    We conclude the record as a whole shows the special verdict form did not deprive
    La Costa of the right to have the jury resolve the controverted issues raised by its claim
    for breach of the implied covenant. We are satisfied the jury understood this form
    16       La Costa appears to argue use of CACI No. VF-300 was entirely improper because
    it is to be used "solely" for claims of breach of contract, and "does not [cover] a stand-
    alone claim for breach of the implied covenant . . . ." La Costa cites nothing to support
    that claim, and it is contrary to the user comments that CACI No. VF-300 "is intended for
    use in most contract disputes." Because the covenant of good faith and fair dealing is
    merely an additional clause implied in law "as a supplement to the express contractual
    covenants" (Racine & Laramie, Ltd. v. Department of Parks & Recreation, supra, 11
    Cal.App.4th at p. 1031), and "a breach of the implied covenant is necessarily a breach of
    contract" (Digerati Holdings, LLC v. Young Money Entertainment, LLC, supra, 194
    Cal.App.4th at p. 885), there appears no substantive impediment to using CACI No. VF-
    300 when the theory of a breach of contract claim rests on the implied-in-law covenant
    rather than the agreed-to express covenants.
    17     La Costa did not proffer a special verdict form containing this language. The
    closest formulation offered by La Costa asked four questions: "1. Before the start of the
    2009 Store Directors Conference, did Sephora make the decision that it would not hold
    the 2010 Store Director Conference at La Costa?"; "2. Before the start of the 2009 Store
    Directors Conference, did Sephora breach the covenant of good faith and fair dealing . . .
    contained in the contract for the 2010 Store Director Conference?"; "3. Did Sephora
    honestly and in good faith believe that La Costa's performance during the 2009 Store
    Director Conference was not satisfactory?" and "4. Did Sephora honestly and in good
    faith believe that La Costa's performance during Sephora's 2009 Store Director
    Conference materially impacted the success of the program?"
    27
    required them to resolve the issues encompassed by the only claim submitted to the jury:
    the claim that Sephora breached its contract by violating the covenant of good faith and
    fair dealing.18 The jury was instructed, using CACI approved instructions modified to fit
    the facts of this case, that:
    "[La Costa] and [Sephora] entered into contracts to hold [Sephora's]
    Store Director Conference at La Costa in 2009 and 2010. [¶] [La
    Costa] claims that [Sephora] breached the contract by lacking a
    good faith belief that [La Costa's] performance during the 2009 Store
    Director Conference was unsatisfactory and by canceling the 2010
    Store Director Conference, even though nothing actually occurred
    which materially impacted the success of [Sephora's] program.
    [¶] . . . [¶] [Sephora] denies it breached the contact. [Sephora] also
    claims the cancellation was proper under the terms of the contract.
    "To recover damages from [Sephora] for breach of contract, [La
    Costa] must prove all of the following:
    "1. That [La Costa] and [Sephora] entered into a contract;
    "2. That [La Costa] did all, or substantially all, of the significant
    things that the contract required it to do;
    "3. That all conditions required by the contract for [Sephora's]
    performance had occurred;
    18       This was the only claim submitted to the jury, because La Costa's first "cause of
    action" for breach of contract was rooted in the express terms of the performance clause
    and was premised on the claim that the performance clause only became operable if the
    hotel's performance " 'materially impacted the success of the program,' " and that because
    the hotel's alleged unsatisfactory performance "did not objectively 'materially [impact] the
    success of the 2009 Program,' [¶] . . . Sephora's invocation of the [performance clause] to
    terminate the August 2009 Contract constitutes a breach of contract." (Italics added.)
    The trial court's June 3, 2011, ruling, which construed the contract to intend that Sephora
    could invoke the performance clause if it subjectively judged the hotel's performance
    materially impacted the program's success, effectively terminated pursuit by La Costa of
    its first "cause of action" for breach of contract, and left only its second cause of action to
    be submitted to the jury.
    28
    "4. That [Sephora] did something that the contract prohibited it from
    doing; and,
    "5. That [La Costa] was harmed . . . ." (Italics added.)
    The court then gave a series of special instructions, including "Additional
    Instruction No. 1" and "Additional Instruction No. 8," which together instructed the jury
    that:
    "The multi-year performance clause in the parties' contract granted
    [Sephora] the right to cancel the 2010 event at La Costa should
    [Sephora] in its sole opinion determine that [La Costa's]
    performance for the 2009 event was not satisfactory and[,] as result,
    materially impacted the success of the event. [¶] The Court has ruled
    that the multi-year performance clause was subject to [Sephora's]
    sole satisfaction and that there is no 'objective' component.
    However, the election to terminate the 2010 conference must have
    been based upon the performance during the 2009 conference, and
    may not have been based on events which occurred before the
    conference. If you find that the decision to terminate the 2010
    conference was made before the beginning of the 2009 conference,
    [then Sephora] was not authorized to invoke the performance clause,
    and would be in breach of the contract."
    The court, expanding on the relevant considerations, also gave special instructions
    (1) specifying that Sephora's power under the multi-year performance clause to make a
    purely subjective decision as to La Costa's performance and any material impact must
    have been a decision made in good faith, (2) defining good faith using the language
    proposed by La Costa, and (3) explaining that good faith or its absence involved a factual
    inquiry into a person's subjective state of mind, including whether the actor believed the
    decision was valid and what was the intent or purpose in making that decision.19
    19      The court also gave CACI No. 325, the standard CACI instruction on the elements
    of a claim for breach of the implied covenant, including that La Costa was required to
    29
    We presume the jury understood and followed the instructions given by the court
    (Cassim v. Allstate Ins. Co. (2004) 
    33 Cal. 4th 780
    , 803), and understood how to apply
    those instructions to the questions posed by the special verdict form, particularly when
    the court had expressly directed the jury that "if you find that the decision to terminate
    the 2010 conference was made before the beginning of the 2009 conference, then
    [Sephora] was not authorized to invoke the performance clause, and would be in breach
    of contract." Moreover, even assuming there was some hint of ambiguity whether
    question 3, asking if the jury found Sephora "did something that the contract prohibited it
    from doing," was the pivotal question around which La Costa's claims of breach of the
    implied covenant turned, that ambiguity was dispelled by La Costa's closing argument.
    During closing argument, La Costa's attorney extensively argued that the evidence
    showed Sephora's decision to cancel the 2010 SDC was not based on the hotel's
    performance during the 2009 SDC or any alleged impacts on the success of the 2009
    program. La Costa's attorney noted, if the jury concluded the decision was made before
    the 2009 program occurred, the judge's instructions required the jury to find in favor of
    La Costa, and argued the evidence showed the decision was made before the 2009
    program occurred. He also noted, although Sephora could cancel the 2010 SDC if it
    believed the hotel's performance during the 2009 SDC was not satisfactory and impacted
    the success of the 2009 program, that decision had to be reached in good faith and not to
    evade the spirit of the bargain reflected in the contract, and argued that even if the jury
    did not find Sephora decided to cancel before the 2009 SDC, La Costa was still entitled
    show Sephora "unfairly interfered with [La Costa's] right to receive the benefits of the
    contract."
    30
    to prevail because the evidence showed Sephora's decision to cancel had been made in
    bad faith for reasons unconnected to the hotel's performance. La Costa's counsel then
    concluded his argument by saying, "Let's talk about some of the forms you have to
    complete" (referring to the special verdict form) and, after noting there was "no dispute"
    about the first three items, explained La Costa also was required "to prove that Sephora
    did something that the contract prohibited them from doing, and we have done that over
    and over again." Moreover, if there is any doubt about how the verdict form operated, La
    Costa's counsel in rebuttal argued that if the jury agreed Sephora either decided to cancel
    before the 2009 meeting or acted in bad faith when it later decided to cancel, it was
    required to award La Costa damages in line number six of the verdict form, noting:
    "[Y]ou have got to answer the questions that get you to line six in a
    way that get[s] you there. Did the parties enter into a contract? Yes.
    Did all [of the] conditions occur that were required for [Sephora's]
    performance? What does that mean? Were we willing to host 2010?
    Were we ready to host 2010? Those were the conditions that were
    required, and we met those conditions.
    "Number three, did [Sephora] do something that the contract
    prohibited it from doing? That's what the whole case is about the
    judge is instructing you. That good faith governs all of their actions.
    When they . . . decided to cancel 2010 before 2009 occurred, they
    did something the contract prohibited them from doing. . . ."
    In Red Mountain, LLC v. Fallbrook Public Utility Dist. (2006) 
    143 Cal. App. 4th 333
    , this court reached a similar conclusion under analogous circumstances. In Red
    Mountain, the trial court tendered to a jury by special verdict the issue of whether there
    were any damages to a property owner from the utility district's (Fallbrook) actions, and
    Fallbrook contended the trial court prejudicially erred by refusing to include inquiries to
    the jury about Fallbrook's contract defense of impossibility or impracticability of
    31
    performance in the special verdict. This court concluded the trial court's refusal to
    include specific questions about impossibility or impracticability of performance in the
    verdict form was neither an abuse of discretion nor prejudicial error, because "the jury
    was instructed to find that Fallbrook's performance of the contract was excused and the
    contract discharged if Fallbrook met its burden of proving that its performance became
    'impossible except at impractical, excessive, unreasonable expense or risk of injury not
    contemplated by the parties at the time the contract was made.' We presume that the jury
    followed the instructions it was given [citation] and that it would not have found that
    Fallbrook breached its agreement to grant the access easement if it had found that
    Fallbrook's performance was impossible or impracticable." (Id. at pp. 364-365, fn.
    omitted.)
    Moreover, this court also noted that "[w]hen Fallbrook's counsel asked the trial
    court to include the defense of impossibility or impracticability in the verdict form, the
    court noted that the defense was covered by a jury instruction and advised counsel that it
    was his job to argue the defense as a basis for answering 'no' to the special verdict
    question of whether Fallbrook had breached the contract to grant the access easement.
    During closing argument, Fallbrook's counsel quoted the above noted instruction
    regarding impossible or impractical performance and argued that the jury should find that
    Fallbrook had not breached the contract . . . ." (Red Mountain, LLC v. Fallbrook Public
    Utility Dist., supra, 143 Cal.App.4th at p. 365, fn. 21.) Similar facts exist here: the claim
    La Costa argues was omitted was fully covered by the court's instructions, and La Costa's
    counsel both fully argued that claim and explained in detail how the jury should signify
    32
    its acceptance of La Costa's claim within the confines of the special verdict form before
    it.
    The cases relied on by La Costa are inapposite to the analysis of whether the
    verdict form here was fatally defective. La Costa cites numerous cases for the
    proposition that a set of jury instructions themselves complete and correct cannot save a
    defective special verdict form. (See, e.g., Myers, supra, 13 Cal.App.4th at p. 960;
    Fuller-Austin, 135 Cal.App.4th at p. 1005.) However, those cases are inapposite.
    For example, in Myers, the builder asserted claims in contract and in tort (for fraud
    and breach of fiduciary duty); the special verdict form contained questions pertaining
    only to the contract claim but provided no place for the jury to find in favor of the builder
    on his tort claims. (Myers, supra, 13 Cal.App.4th at pp. 956-958.) The jury found in
    favor of the builder on the contract claim but also awarded punitive damages, and the
    Court of Appeal was required to strike the punitive damages award because "[n]o special
    verdict findings were submitted to the jury on any cause of action except breach of
    contract" (id. at p. 958), and the punitive damages award could not be sustained because
    the jury "was neither requested to nor [made] the necessary factual findings" for a tort
    verdict. (Id. at p. 960.) The Myers court, rejecting the argument that the punitive damage
    award was sustainable because the jury was properly instructed concerning the elements
    of a fraud claim, and there was substantial evidence to support a finding of fraud,
    explained that "a finding of fraud, however, was never expressly or impliedly made by
    the jury in its special verdict which found only that [owner] had breached its contract
    with [builder]. A jury instruction alone does not constitute a finding. Nor does the fact
    33
    that the evidence might support such a finding constitute a finding. . . . [W]ithout an
    actual verdict by the jury on a fraud (or other tort) cause of action, the instructions and
    evidence cannot support the punitive damage award." (Id. at p. 961, fns. omitted.) In
    contrast to Myers, La Costa's case was submitted to the jury on a single claim--breach of
    contract based on violation of the implied covenant of good faith and fair dealing--and
    the jury was asked to find whether Sephora was liable because it done "something the
    contract prohibited them from doing," and the instructions focused the jury's attention on
    the single cause of action.20
    Here, the jury was asked to decide whether Sephora "did something that the
    contract prohibited it from doing." Because the court ruled, and instructed the jury, that
    Sephora was not prohibited from canceling the contract if cancellation was based on
    Sephora's good faith opinion that La Costa's performance at the 2009 event was
    20      Similarly, in Fuller-Austin, supra, 
    135 Cal. App. 4th 958
    , the court found the
    special verdict fatally defective because it did not allow the jury to resolve every
    controverted issue, because the excess insurer defended against indemnification by
    interposing two distinct defenses: (1) was the settlement by the insured "reasonable" and
    (2) did equitable considerations of unclean hands and collusion excuse indemnification.
    The appellate court reversed the jury's liability findings because the special verdict form
    was fatally defective in that it "did not require the jury to make any finding on the issue
    of [the] reasonableness" of the reorganization plan; instead, the only question posed to
    the jury was whether the reorganization plan was the product of unclean hands or
    collusion. The Fuller-Austin court reasoned that, even assuming the jury was fully
    instructed on both concepts, the jury's answer to the latter query could not save the
    verdict because "[t]he jury's finding that [the insured] was not guilty of inequitable
    misconduct did not answer the distinctly different question of whether the Plan was
    unreasonable." (Id. at p. 1006.) In contrast, La Costa submitted a single breach of
    contract claim, based on the theory of breach of the implied covenant of good faith and
    fair dealing, and the jury was asked to find whether Sephora was liable because it done
    "something the contract prohibited them from doing," and the instructions focused the
    jury's attention on the single claim with instructions guiding resolution of the breach of
    the implied covenant of good faith and fair dealing.
    34
    unsatisfactory and materially impacted the success of the event, the only issue submitted
    to the jury was whether Sephora did something the contract prohibited it from doing, e.g.
    canceling for reasons other than its good faith opinion that La Costa's performance at the
    2009 event was unsatisfactory and materially impacted the success of the event. We
    conclude the special verdict form adequately required the jury to resolve the controverted
    issues raised by La Costa's claim for breach of the implied covenant.
    DISPOSITION
    The judgment is affirmed. Sephora is entitled to costs on appeal.
    McDONALD, J.
    WE CONCUR:
    BENKE, Acting P. J.
    NARES, J.
    35